We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Abbottstown, PA 17301
Drew B.
Job Details: 06/01/2022
cx complaint that unit is still making noise from front under the cover by the condensor and makes aloud rattling type sound all fans and compressor etc are functional and no noise.. will need the following materials for possible sound dampening of the condensor rattling when running will need to til unit back to insulate the condensor to help any prevention of noise. call when in to reschd with cx.; ordrng 3 2162499 (sleeves)s and 3 4318168 (thermal mastic)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Bel Air, MD 21015
Sal R.
Job Details: 06/01/2022
After diagnosing the unit and testing water pressure at the dispenser and the low ice production. I advised CX to replace the water filter. Unit is opperating as designed.
We serviced a
AMANA MICROWAVE
Model AMV2307PFS05
Near Reston, VA 20191
Christian C.
Job Details: 06/01/2022
Cx complaint unit range bulb burnt out and had a burning smell. Called safety 7733111483. Found thermal event on control. Replaced control and holder. Found lamp had a broken filament. Reordering lamp.; ordrng 1 8206232A (lamp)
We serviced a
WHIRLPOOL WASHER
Model MVW7230HW0
Near Phoenix, MD 21131
Sal R.
Job Details: 06/01/2022
I was able to access and replace parts. I found the nunti to be opperating as designed. UNit test good.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF300ESS01
Near Fairfax, VA 22033
Richard B.
Job Details: 06/01/2022
"CX complant. Dosent use ice so wants ice maker removed from freezer and disconnected. Inspected unit and found ice maker hangingg down in freezer compartment. Found fill well snapped off ice maker. Removed ice maker from freezer and disconnected harness . Left broken ice maker with CX . Job completed, RB"
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Enola, PA 17025
Fred G.
Job Details: 06/01/2022
"cx complaint started a cycle and lasted 2 mins and unit displayed a f7e1 code and it said cycle complete. inspected unit and found error codes f7e1, f7e6. cleared codes and ran a auto test. when unit went into the wash cycle i could hear the motor getting power but nothing moved. same with the spin cycle. tested the capacitor and found it to have 0 continuity and OL on a ohm reading. replaced capacitor with preID part. tested unit and now unit checks good."
We serviced a
WHIRLPOOL OVEN
Model WFC315S0JS1
Near Norfolk, VA 23517
Carl A.
Job Details: 06/01/2022
"cx complaint of oven not heating to proper temp,took temp readings came to 309 after readings ordering board and temp probe; ordrng 1 WPW10181986 (sensor) and 1 W11553209 ( Control, Electronic (lcx) (black))"
We serviced a
WHIRLPOOL DRYER
Model WGD7120HC0
Near Gettysburg, PA 17325
Andrew S.
Job Details: 06/01/2022
Per previous diag I was able to access and replace the ignitor. I then reassembled the unit and tested it. I found that the flame is igniting and is no longer coming out at the thermostat. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near California, MD 20619
Robert A.
Job Details: 06/01/2022
Cx complaint that the unit is not dispensing cubed ice and the gasket is not sealing well. I inspected the unit and confirmed the complaints. I found the ice bin mouth had ice chunks stuck in the blades. I also found the gasket has torn and seperated allow air to escape which can effect the cooling performance. I installed the new RC door gaskets and tested the unit for the cx. The unit is working as designed.
We serviced a
IKEA DISHWASHER
Model IUD7070DS2
Near Baltimore, MD 21224
Shane M.
Job Details: 06/01/2022
found unit leaking from same spot. not sure if parts were defective or not. reordering all parts. showed cx.; ordrng 1 WPW10334900 (deflector) and 1 WPW10329609 (vent) and 1 WP8269259 (vent)
We serviced a
AMANA DISHWASHER
Model ADB1400AGS3
Near Chesapeake, VA 23325
Carl A.
Job Details: 06/01/2022
"replaced all parts,tested unit works as designed"
We serviced a
WHIRLPOOL DRYER
Model WHD560CHW2
Near Rockville, MD 20852
Roberto I.
Job Details: 06/01/2022
"CX complaint door not closing properly, long time to dry, water leak from the front.Inspected door, found hinge moving and all 4 screws loose. Tightened screws, door tested ok. Ran test mode, no errors. Inspected filters, found hybridcare filter completely clogged, cx never cleaned it. Called tech line, spoke to Bruce, he was unable to document my call. Bruce stated that the clogged filter and the poor ventilation are most likely cause of moisture formation, water dripping and also cause of long time to dry. Advised cx"
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Virginia Beach, VA 23456
Jason T.
Job Details: 06/01/2022
"Installed all parts to complete the repair, calibrated and tested unit...working as designed."
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Camp Hill, PA 17011
Bernard M.
Job Details: 06/01/2022
"Cx complaint unit doesn't heat. Inspected unit and found all components have continuity. Contacted MR and went through all voltage checks due to on going issue and found the relay isn't staying open allowing unit to heat. Unit needs control. Ordering control, once part is in contact cx to reschedule; ordrng 1 W11512506 (ontrol)"
We serviced a
KITCHENAID RANGE
Model KSDB900ESS4
Near Suffolk, VA 23434
Zachery R.
Job Details: 06/01/2022
"replaced all parts. tested, unit working as designed. left old parts with cx."
We serviced a
AMANA DRYER
Model NED4655EW1
Near York, PA 17408
Drew B.
Job Details: 06/01/2022
"cx complaintt hat unit is not powering on i found good power at block 240/120,, then checked thermal fuse and was open when replacing fuse i found broken coils from element on bottom of dryer cabinet removed element and ofund broken coils which grounded and poped thermal fuse will need the element 279838; ordrng 1 279838 (element 0@trb), used 1 wp3392519 (thermal fuse) from stock"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Lexington Park, MD 20653
Robert A.
Job Details: 06/01/2022
"Cx complaint that the unit is not heating at all. I inspected the unit and confirmed the complaint. I found the unit is getting 243v from the wall and at the terminal block. I check the fuses and element, all are good except the element it is reading OL. I replaced the element and tested the unit for the cx. The unit is working as designed. I recommended the cx to shorten the duct length, it can cause heating issue in the future."
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near Westminster, MD 21157
Justin S.
Job Details: 06/01/2022
cx says they cant get the unit to lock and the control says lock. the child lock is engaged. removed the child lock and the unit locks and starts filling. the unit is now good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM05
Near Manassas, VA 20112
Demonte S.
Job Details: 06/01/2022
Inspected the unit. Found that the cx is saying that there is Ice Build Up under the Freezer Drawer. (Technical service pointer W11397260.S - Code = S38253.) Removed all Ice. Installed new Duck Build. Tested the unit. Unit is working as Designed. Cx paid in full by Check.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT705PAKZ0
Near Westminster, MD 21157
Justin S.
Job Details: 06/01/2022
replaced the control and tested 5 times. the motor is starting each time. the unit is now good
We serviced a
WHIRLPOOL RANGE
Model WFC315S0JS1
Near Chesapeake, VA 23320
Zachery R.
Job Details: 06/01/2022
"cx complaint unit working intermittently, checked unit. unit has 245vac supplied and terminal block is good. cx stated they had power surge since then unit hasnt working properly, heard relay in control constantly clicking. ordering control to complete repair.; ordrng 1 W11553209 (control)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Grasonville, MD 21638
Alexander W.
Job Details: 06/01/2022
cx stated unit just isnt washing dishes. tested inspected and verified cx complaint. Found wash motor is defective and drain pump is also defective. ordering drain pump and returning with sump and motor. resched CX for 6/8/22; ordrng 1 W10876537 (drain pump)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS973CIDM00
Near Fredericksburg, VA 22406
Tanner B.
Job Details: 06/01/2022
1 W10779331 compressor 1 wpw10143759 and 1 w10913906 if cx calls back. poor cooling in both sections . compressor running very hot. needs compressor and access ports .. cx paid svc call only. left qoute
We serviced a
IKEA DISHWASHER
Model IUD8555DX1
Near Washington, DC
Shawn D.
Job Details: 06/01/2022
cx complaint similair issues after repair. inspected unit and then checked for errors and had 8 1 6 3 . checked diverter disc and i do not think it was installed right. it came right out seems like it was not in slot so fixed that then ran unit and still is acting weird. when you run a cycle and gets to the first draining part it stays draining for 4 plus minutes. replaced drain pump and same issue. called techline adrian 7733784343 we did some test and he said has to be issu with the main control. so reordering main control and gettong couple extra parts for return. send only me back please; ordrng 1 W11105144 (console) and 1 W10866125 (control) and 1 WPW10195039 (switch) and 1 WPW10705575 (owi) and 1 WPW10327249 (valve incase)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS04
Near Chantilly, VA 20152
Daniel J.
Job Details: 06/01/2022
no ice production passed harvest test test 45 valve noise but no water removed and replaced dual valve tested again unit filled with water
We serviced a
WHIRLPOOL WASHER
Model WTW4800BQ1
Near Mechanicsburg, PA 17055
Bernard M.
Job Details: 06/01/2022
"Replaced control per previous tech, recalibrated and ran auto test, test completed without any issues. Unit checks good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT148FZDM04
Near Lanham, MD 20706
Shawn D.
Job Details: 06/01/2022
builders complaint unit is not cooling never worked said it makes a noise then turns off. inspected unit both section room temps and compressor buzzing and grindingwhen starting then clicks off. compressor is bad. ordering compressor for return with s.s. tech 2 count job; ordrng 1 W11370574 (compressor kit) and 1 W11504415 (coupler) and 1 W11504431 (coupler) and 1 W11506619 (coupler) and 1 W10913906 (coupler) and 1 W11109499 (drier) and 1 s.s.techonly (s.s. tech only) and 1 2countjob (2 count job)
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW04
Near Greenville, NC 27858
Ronnie B.
Job Details: 06/01/2022
during removal of old door cx requested to move new door to other side. rmoved brackets to left hand side of unit to hand door on left side. replaced door and set seal. notice door not closing right and had a gap on bottom right hand side of door. looked futher and found frame is bent causing improper seal. called techinhe to document. s/r/ 7733782455. whirlpool chopped it up as cosmetic but is definately functional.
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Virginia Beach, VA 23464
Branden R.
Job Details: 06/01/2022
"cx complaint washer won't turn on - no operation - top load washer , checked unit found power supply connetion on control not properly seated , unit will power on and once you touch unit it turns right back off cause of lose connetion , reseated and tested unit is now washing as designed and running smooth , unit is running as designed"
We serviced a
MAYTAG WASHER
Model MVW6200KW1
Near Red Lion, PA 17356
Marc M.
Job Details: 06/01/2022
cx complaint unit just fills and drains and does not complete any other function of the cycle. entered diagnostics and found error f8e1. activated service test mode and found that both valves open with no issues and water pressure is plenty sufficient. unit filled to top of drum during test mode and would not advance. checked and found multiple holes/tears in pressure hose. unit will need new pressure hose.; ordrng 1 WP353244 (pressure switch hose)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS00
Near Fort Washington, MD 20744
David J.
Job Details: 06/01/2022
Cx complaint lights out and no water. Inspected unit and found wire disconnected behind pantry. Plugged in and lights work. Checked water line and nothing coming out. Cx stated plumber came out and turned off water. Doing a new kitchen. Will call us if water does not come back out after plumber comes by.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ02
Near Lancaster, PA 17602
Justin L.
Job Details: 06/01/2022
cx just wanted to know how to install an led light light. instructed them and watched them do it. collected for service call only no further work needed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Fort Washington, MD 20744
David J.
Job Details: 06/01/2022
Cx complaint unit not making ice. Inspected unit and found ice maker switch was turned off. Turned back on and Ive maker started working. Water did fill ice tray. Explained to Cx if problem occurs again. We will order an ice maker for return visit. Unit is now working as designed.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Gettysburg, PA 17325
Andrew S.
Job Details: 06/01/2022
"Cx complaint is that the unit is not cleaning dishes and doesnt seem to spray. Upon arrival I found and F8E4, F10E2 and an F8E2. I then ran the diag test and found that the unit is filling with water but the sump is barely pumping any water thru the arms. I am ordering a sump and element per SP W11540964.Please contact cx when the parts are available to schedule a return visit.; ordrng 1 W11416362 (Sump) and 1 W11537778 (Heating element)"
We serviced a
MAYTAG DRYER
Model MED7230HW2
Near La Plata, MD 20646
Robert A.
Job Details: 06/01/2022
I installed the ordered part and tested the unit for the cx. the unit is working as designed.
We serviced a
WHIRLPOOL O.T.R MICROWAVE
Model WMH32519HZ07
Near Brandywine, MD 20613
David J.
Job Details: 06/01/2022
Cx complaint unit cuts off after 2 seconds. Found this is happening. Ordering a control board and a high voltage diode. Problem is electrical and we did not bring a control board out on this visit. If this doesnt work we need to call techline back. ; ordrng 1 W11342846 (Control board) and 1 W11256462 (High voltage diode)
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE254ESS2
Near Towson, MD 21204
Keith H.
Job Details: 06/01/2022
cx complaint is top rack falling inspected unti and found the adksuter broken and teh posistioner missing ordeirng both parts cx paid in full; ordrng 1 WPW10546503 (adjuster) and 1 WPW10195840 (positioner)
We serviced a
JENNAIR REFRIGERATOR
Model JFX2897DRM02
Near Gaithersburg, MD 20878
Julian H.
Job Details: 06/01/2022
replaced electronics tested icemaker on test 57 01 pass test 45 filled MUST WAIT 48HRS TO SEE ICE
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Hanover, MD 21076
Robert L.
Job Details: 06/01/2022
"cx complaint not drying dishes, cx had unit running on arrival, found f4e3, f7e1, but sump working fine, found rinse aid empty, filled rinse aid and set to max, ran diagnostics and heater activated, somethign caused heater error, cx said first run had no water by accident, tested all ops ok"
We serviced a
KITCHENAID O.T.R MICROWAVE
Model KMHC319ESS05
Near Gaithersburg, MD 20878
Julian H.
Job Details: 06/01/2022
CX complaint about had an emergency smoke coming out from unit inspected and found burned mark on turntable plate also a melted coupler signs indicates that food was left for too long on heating causing it to burned CX states that maybe an issue with typing did a test on diag with him showing all keys working properly problem seem more like to be an user error documented call with safety 7733727800
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF532SMHZ06
Near Charles Town, WV 25414
Danny R.
Job Details: 06/01/2022
"foiund ,loose conection to icemaker reseated harness icemaker works fine"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Washington, DC 20011
Samuel R.
Job Details: 06/01/2022
cx advised they had called and cancelled
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW0
Near Tysons, VA 22102
Emmanuel R.
Job Details: 06/01/2022
"Cs unit doesnt want to do anything, Confirmed complaint, only the LOC button works. after testing i found the control module isnt responding to any commands. Replaced control module and tested unit. Unit is now working as designed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Edgewater, MD 21037
Shane B.
Job Details: 06/01/2022
cx complaint is the unit leaking from the door. cx said it started a week and half ago and seem to be worse on the left side. leak doesnt start until halfway through the cycle. when i arrived cx had the unit running. i let it run until it started leaking to confirm the complaint. after 30-40min unit started leaking at the left corner of the door. i used clear door to watch arms spin. lower wash arm is spraying water from under the arm near the middle of the arm causing a large rush of water to go forward causing the leak. the water spilling form the door lines up with the spray from that arm. every time it comes around to the left front the door leaks. unit needs lower spray arm. quoted cx for repair. he paid service call and said he wasnt sure he wanted to pay that much to fix the unit.; ordrng 1 W10837249 (spray arm lower)
We serviced a
WHIRLPOOL OVEN
Model KSDB900ESS3
Near Henrico, VA 23229
Joseph D.
Job Details: 06/01/2022
"unit with f2e1 erros, reseated and cleaned connection, unit working properly. if problem persists, will need console as per service guide."
We serviced a
WHIRLPOOL O.T.R MICROWAVE
Model WMH32519HZ1
Near Gettysburg, PA 17325
Andrew S.
Job Details: 06/01/2022
Per previous tech I was able to access and replace the control. I then tested the unit and found that it is functioning as intedned. Job complete.
We serviced a
WHIRLPOOL OVEN
Model WGE745C0FS01
Near Baltimore, MD 21209
Keith H.
Job Details: 06/01/2022
cx complaint is top oven not cooking correctly inpsected unit no errors in diagnositcs found the sensor a little out of range i repalced sensor tested it unit is accurate
We serviced a
AMANA DISHWASHER
Model ADB1400AGW3
Near Annapolis, MD 21403
Shane B.
Job Details: 06/01/2022
"replaced sump and motor, restored power and tested unit. unit completed service cycle with no leaks and no error codes. unit is working as designed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Fredericksburg, VA 22406
Tanner B.
Job Details: 06/01/2022
Installed new heater and tested unit . job complete
We serviced a
WHIRLPOOL WASHER
Model WTW4655JW1
Near Lake Ridge, VA 22192
Richard B.
Job Details: 06/01/2022
"CX complant. Washer not working. Inspected unit and will not go into diagnostics , Found no LED on control boarsd. RTried new contol board and same issue. Dial feels pushed in . and rubbs on console when rotating. Reordering control.. Sceduled for 06/08/22 in stock , Further work needed, Getting 120 volts at board imput. RB; ordrng 1 w11498190 (control)"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Boonsboro, MD 21713
Danny R.
Job Details: 06/01/2022
foiund conrtrol locked up reset control runs fine now. cx is dispaointed n having to load unit precicly the right way .and she is not happy
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT549SZDM04
Near East Berlin, PA 17316
Drew B.
Job Details: 06/01/2022
cx complaint that unit is making noise when running and when looking into the unit found temps to be okay... found consensation in rc and some ice froming on ceiling on the fc section checked evap no issues with defrostr... will nned the following parts for poor door closure..; ordrng 1 W11178521 (nameplate) and 1 LW10672966 (ss fc door) and 1 LW10672972 (ss rc door) and 1 W10919804 (duct-air)
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Salisbury, MD 21804
Jonathon C.
Job Details: 06/01/2022
"cx complaint, unit making a screeching sound. replaced parts from prior diag. tested unit, working as designed. job is complete. cx mention the unit strugles to balance. basket seem slightly out of round. told cx to try the unit with the new gearcase and if the oob issue persists, we would order a basket."
We serviced a
WHIRLPOOL FREEZER
Model WZF34X16DW08
Near Winterville, NC 28590
Ronnie B.
Job Details: 06/01/2022
"recovered remaining refrigerant, removed and replaced compressor, evap, and filter dryer. installed coupler, pulled 30ng of vac, no leaks found during leak down. charged with 43 grams of r600. 90+ outside ambient temp during repair and testing. low side at -1 ng high side at 110 psi, frot pattern forming, unit is working as designed."
We serviced a
WHIRLPOOL COOKTOP
Model WFG505M0BS3
Near Halethorpe, MD 21227
Robert L.
Job Details: 06/01/2022
"cx complaint front burners not always lighting, cleaned burner heads and filed open opening for gas to ignitor, adjusted flames, now 1-2 click ignition on all burners, tested all ops ok, collected120 visa"
We serviced a
WHIRLPOOL DRYER
Model WED5100HW2
Near New Bern, NC 28560
Ronnie B.
Job Details: 06/01/2022
"cx complaint of unit not heating. checked unit and verified proper voltage supplied to unit. started and verified no heat. opened unit and found element had shorted to housing. removed and replaced element, tested, unit is working as designed.; ordrng 1 WP3387747 (element), used 1 WP3387747 (element) from stock"
We serviced a
JENN-AIR DISHWASHER
Model JDTSS246GS0
Near Virginia Beach, VA 23452
Carl A.
Job Details: 06/01/2022
"cx complaint of ui freezing up,checked unit to find the following error Fce2,found that the ui is bowing up allowing moistior to get in to the ui ordering parts needed for repairs; ordrng 1 W11308811 (cntrl-elec) and 1 W11302461 (console)"
We serviced a
WHIRLPOOL WASHER
Model WFW92HEFWO
Near Washington, DC 20008
Shawn D.
Job Details: 06/01/2022
cx complaint times are off on diplay for each cycles some say 9 plus hours. inspected unit then checked times for each cycle and they are showing 9 pus hours snapped pic. i then checked unit for errros and had none. unplugged unit for 5 minutes and plugged back in and now unit is showing correct times. maybe they had a power clitch and through control off. cx thn had me look at dryer said long dry times showed unit has f4e3 error and i stopped told him to google code and get vent cleaned. unit is good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS311SDHB
Near Georgetown, DE 19947
Frederick R.
Job Details: 06/01/2022
CX complaint is unit not cooling. This is a RAC unit that is under 2 yr warranty. The CX has the unit sitting out on the back screened in porch. This does not meet the installation requirements of the unit only being used indoor. The fluctuating temperature is the reason that it is not working properly. SPoke to Jose at RAC Georgetown and he is going to have it transported back to store. Job is complete
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Brandywine, MD 20613
David J.
Job Details: 06/01/2022
"F3e3 inlet water temp F0e3 overload F7e9 locked rotor Cx complaint unit not spinning, inspected unit and found error codes. Replaced inlet valve. Ran test cycle again and had zero error codes. Re calibrated unit and everything is now working as designed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Baltimore, MD 21218
Shane M.
Job Details: 06/01/2022
nstalled in sump. raned a test cycle. unit working properly.
We serviced a
KITCHENAID DISHWASHER
Model KDTM704LPA0
Near Annapolis, MD 21401
Shane B.
Job Details: 06/01/2022
replaced tub and tested unit for cx. unit completed service cycle with no leaks or error codes. unit is working as designed.
We serviced a
JENNAIR RANGE
Model JES9800AAB
Near Richmond, VA 23235
Joseph D.
Job Details: 06/01/2022
"replaced element and coil, yet coil does not run when supplied power. both units sub with original part but for some reason i think there is a compatibility issue. must replace both rop1y please to eliminate issues.; ordrng 1 W10823709 (elmnt-surf) and 1 71001612 (inf switch)"
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN502ESS02
Near Essex, MD 21221
Neil H.
Job Details: 06/01/2022
W11170909BTHE EXTENSIONS NEEDED LEFT AND RIGHT DOORS MAKING POPPING NOISE.WHEN OPEN AND CLOSING; ordrng 2 W11171640 (shim-hinge)s and 1 2267193 (extension) and 1 2267192 (extension)
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Mechanicsburg, PA 17055
Bernard M.
Job Details: 06/01/2022
"Replaced heater per service pointer #11540964, ran unit on test cycle and unit ran and heated without any leaks. Unit checks good"
We serviced a
WHIRLPOOL OVEN
Model WOD77EC0HS02
Near Perry Hall, MD 21128
Neil H.
Job Details: 06/01/2022
CX COMPLAINT F2E1 AND THE UNIT WOULD GO BLANK AND THEN BACK ON REPLACED THE CONSOLE UNIT TESTED GOOD.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ15
Near Baltimore, MD 21237
Neil H.
Job Details: 06/01/2022
"CX COMPLAINT I/M NOT WORKING FOUND 120 GOING TO I/M BUT NO MOVEMENT NEW I/M NEEDED.; ordrng 1 W11548540 (Assembly, Icemaker (complete))"
We serviced a
WHIRLPOOL RANGE
Model WFG515S0JS2
Near White Marsh, MD 21162
Neil H.
Job Details: 06/01/2022
REPLACED THE RR VALVE UNIT CHECKED GOOD.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Chantilly, VA 20151
Richard B.
Job Details: 06/01/2022
"CX complant. Veggie drawer is rough and hard to pull out and push in and door squeaks when closing. Inspected unit and found veggie drawer is rough to pull out.. Used CX petrolium jelly and lubricated rails on drawers and glides slide easy now. Used a little vegi oil and lubricated fresh food door gasket and squeak subsided, Advised CX for optimal cooling of fresh food compartment food can not be pushed all the way to back of fridge blocking air flow to fresh food compartment. Job completed , RB"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Abingdon, MD 21009
Neil H.
Job Details: 06/01/2022
CX COMPLAINT UNIT MAKING METAL RUBBING NOISE TIPPED UNIT BACK AND FOUND OIL LEAKING NEW GEARCASE NEEDED. 2COUNT GEARCASE JOB.; ordrng 1 W11454741 (Whirlpool Washer Transmission Gear Case) and 1 W11239857 (belt)
We serviced a
WHIRLPOOL RANGE
Model KSGG700ESS2
Near Boonsboro, MD 21713
Danny R.
Job Details: 06/01/2022
installed parts checks ok
We serviced a
WHIRLPOOL WASHER
Model MVW6230HW2
Near Bel Air, MD 21015
Neil H.
Job Details: 06/01/2022
CX COMPLAINT F7E1 DRUM NOT MOVING FOUND THE GEARCASE LEAKING OIL TRANSMISSION JOB NEEDED 2COUNT; ordrng 1 W11449840 ( Gearcase Assembly) and 1 W11283592 (motor-drve) and 1 W10721967 (drive pulley) and 1 W11239857 (belt) and 1 W11395618 (Whirlpool Washer Capacitor) and 1 W11481722 ( ACTUATOR)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM
Near Midlothian, VA 23113
Joseph D.
Job Details: 06/01/2022
"cx complaint of humming from freezer fan, found fan covered in ice due to freezer drawer rails not pulling door in properly creating air leak and frost at evaporator. quoted cx for repair. declined.; ordrng 1 W10625067 (bracket 17778) and 1 W10625068 (bracket 17781)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS973CIDM00
Near Ellicott City, MD 21043
Robert L.
Job Details: 06/01/2022
"cx complaint not making ice , has been going for awhile, found harness broken at hinge ( see pics), quoted 1260 to replace door, cx declined ,refered to customer care for possible conceessions, collected 120 visa called office to run no service ref#391988088........quoted 200 labor (110 +90 2nd tech; ordrng 1 LW10744163 (dor-fip)"
We serviced a
KITCHENAID ICE MAKER
Model KUIS18NNTB0
Near Potomac, MD 20854
Julian H.
Job Details: 06/01/2022
replaced cutting grid went to replaced pump and found corroted wires to water level sensor and wire harness ordering more parts CX PIF; ordrng 1 WPW10548509 (sensor) and 1 WP2310092 (harns-pump)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Bethesda, MD 20817
Roberto I.
Job Details: 06/01/2022
"CX complaint food and ice melted in the fc.Inspected freezer, found door not seating parallel with the cabinet but leaving a wider gap on the top and gasket not sealing properly. Tracks showed perfect 90 degrees with the cabinet. Installed 2 plastic washer (one on each side) between door liner and bracket on the bottom screws in order to make the door parallel with the cabinet. Formed gasket with heat. The gasket sealed perfectly all around.; ordrng 2 wp489467 (washer (RI van stock))s, used 2 wp489467 (washer) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW72HEDW0
Near Severna Park, MD 21146
Eric W.
Job Details: 06/01/2022
"cx complant of unit giving error code and running for long piord of time and time on fromt not changing found 4 error f3e1 f6e3 f8e3 f9e1 inspected unit found unit fills and drains unit will need new pressure switch and controland ui; ordrng 1 WPW10750475 (Assembly, Iml)"
We serviced a
WHIRLPOOL WASHER
Model WFW75HEFW0
Near Washington, DC 20015
Ricardo S.
Job Details: 06/01/2022
"I get here and the client informs me that he has an emergency and has to leave, so he will call back and make another appointment."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW08
Near Newark, DE 19713
Taylor F.
Job Details: 06/01/2022
Cx complaint is low ice production. Tested inspected and verifed complaint. Found the ice bin to be empty. IM did cycle and refill when jumped but cx said it hasnt made ice in a week or so. Ordering ice maker. Cannot reschedule at this time.; ordrng 1 W11546935 (ice maker)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW4
Near Saint Charles, MD 20602
Robert A.
Job Details: 06/01/2022
"Cx complaint that the unit is not drying the dishes. I inspected the unit to confirm the complaint. I found no error codes and ran an auto cycle. All components passed and the heater came on (184 degrees). I explained to the cx the function and purpose of rinse aid as well as the impact of the tub being plastic rather than metal (poor insulation of the heat). The cx understood, the unit is working as designed."
We serviced a
WHIRLPOOL COOKTOP
Model WCG97US0HS00
Near Midlothian, VA 23114
Joseph D.
Job Details: 06/01/2022
"replaced cooktop and knobs, unit now working properly"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Fort Washington, MD 20744
Mitchell H.
Job Details: 06/01/2022
cx complaint she got the email for the service pointer on heating element. installed new heater and teste.d unit is good to go. job completed.
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near Mount Airy, MD 21771
Ricky E.
Job Details: 06/01/2022
"ck fnd unit stuck in rince... reset power and verified operation, unit ks ok.."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Gettysburg, PA 17325
Andrew S.
Job Details: 06/01/2022
Cx complaint is that the unit doesnt get the dishes clean and is afraid that the unit may be leaking. Upon arrival I found that the unit had no error codes. I then ran the diag test and found that it is spraying and functioning as intended. I also found that there is no evidence of the unit leaking. I found tha tthe unit is functioning as intended. Job complete
We serviced a
KITCHENAID COOKTOP
Model KCGD500GSS00
Near Glenn Dale, MD 20769
Alexander D.
Job Details: 06/01/2022
"cx complaint unit leaking gas from LF burner. turned gas on and used gas sniffer to check for leaks. picking up leak from all 4 burners at this time, no leaks under unit. ordering manifold, covered by entitlements. called safety to document 7731159495. safety said they will provide auth# to cover labor as well but is having system updates right now and will need a couple hours to get auth#. safety said they will call via office tom provide concessions to cover labor. only 2 manifold in stock @tribles, call cx to schedule return visit once we have eta on part.; ordrng 1 W10907218 (manifold)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Woodbridge, VA 22192
Demonte S.
Job Details: 06/01/2022
Inspected the unit. Found that the cx is saying that the L.e.d. Lights are not working. Found that the Freezer Light isn't illuminating which is causing the upper lights to go out. Unit will need the Service Pointer L.e.d. Light Kit. ; ordrng 1 W11601311 (MODULE)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC302ESS06
Near Odenton, MD 21113
Alexander D.
Job Details: 06/01/2022
replaced left rc door and hinge. tested unit. unit is now working properly
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Annapolis, MD 21409
Shane B.
Job Details: 06/01/2022
installed door and tested dispensors. unit is working as designed.
We serviced a
KITCHENAID FREEZER
Model KRFF507HPS00
Near Owings Mills, MD 21117
Keith H.
Job Details: 06/01/2022
cx complaint is lights arent working inspected unit and found the freezer light and top lights out . ordering module kit per service pointer; ordrng 1 W11601310 (module)
We serviced a
JENN-AIR RANGE
Model JDRP436HL01
Near Clifton, VA 20124
Demonte S.
Job Details: 06/01/2022
Installed the Left & Right Door Hinges. Tested the Door. Unit is working as Designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF993FIFM00
Near Powhatan, VA 23139
Jerod R.
Job Details: 06/01/2022
"tested unit, unit stil needs door , and will need upper icemaker line as heater is not working, also has faulty lower door switch; ordrng 1 W11384469 (switch) and 1 W11223012 (tube-water)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Hughesville, MD 20637
Robert A.
Job Details: 06/01/2022
I installed the ordered part and tested the unit for the cx. The unit is working as designed.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Chesapeake, VA 23322
Zachery R.
Job Details: 06/01/2022
"cx complaint unit not cooling. upon arrival checked temps, fc and rc at room temp. all fans are working thermistors are in range, compressor is running, spoke with AR, was advised to order ss components to complete repair. ordering ss components. cx paid 120 cash; ordrng 1 W10756020 (compressor) and 1 W10248589 (evaporator) and 1 WPW10143759 (dryer) and 1 W10913906 (coupler) and 1 W11492867 (evap)"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Waldorf, MD 20601
David J.
Job Details: 06/01/2022
F7E4 basket engagement failure F1E2 motor drive failure Cx complaint not washing clothes. Inspected unit and founds codes. Inspected under unit and found a lot of gear case oil slung everywhere. Called office to see if parts were covered which was stated they dont. Quoted Cx for repair. Cx paid 120.00 service call and will let us know within 30 days.; ordrng 1 W11449841 (Gear case) and 1 W10734521 (Clutch)
We serviced a
AMANA DISHWASHER
Model ADB1400AGW3
Near Springfield, VA 22150
Lloyd B.
Job Details: 06/01/2022
"Cx complained the unit did not wash. Inspected the unit and found that it fills and drains but it does not wash. Went to test the connection at the sump and it was slightly backing out. I pushed it back in and tested and it now fills, washes and drains. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near Ruther Glen, VA 22546
Thomas B.
Job Details: 06/01/2022
Cx complaint unit is not working properly inspected unit removed and replaced the door assy tested and inspected for proper use unit now functions normally
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Frankford, DE 19945
Frederick R.
Job Details: 06/01/2022
Replaced control per prior diagnosis. Rechecked all values and they were the same as before. Explained to CX to give the unit 24-48hrs to get to temps because it has been unplugged awhile. Unit working properly. Job is complete
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM604KPS0
Near Washington, DC 20011
Samuel R.
Job Details: 06/01/2022
replaced float switch and spray arm.tested unit working well.was going to replace element and found one sode missing a gasket will re order eleemnt as cx and can confirm W11537778 0 tribles and 10 whirlpool wiseable; ordrng 1 W11537778 (element)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Virginia Beach, VA 23451
Carl A.
Job Details: 06/01/2022
"cx complaint of unit making noise checked unit to find no error codes at this time,found noise coming from splutch as the nut on the pulley had backed itslef off causeing it to grinded,replaced belt and; ordrng 1 W10721967 (drive pulley) and 1 W11239857 (belt), used 1 w10721967 (cam), and 1 w11239857 (belt) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Mount Airy, MD 21771
Ricky E.
Job Details: 06/01/2022
"installed part and verified operation, unit cks ok.."