We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near East Berlin, PA 17316
Sal R.
Job Details:
12/01/2022
I was able to access and replace all 3 parts. I tehn tested the icemaker by jumping T-H . UNit test good. I infromed CX to allow a min of 24hr's for unit to produce ice. Unit test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ04
Near Grasonville, MD 21638
Frederick R.
Job Details:
12/01/2022
"CX complaint is freezer no cool. Inspected/tested and found compressor was blazing hot with an amp draw of 0.43. Evap had frost pattern only on cap line coming in and bottom rung at time of inspection(heater was not on). RC is cool at 42deg. Ordering evaporator, compressor, coupler and UV drier. This will be a 3ct SS job. All parts and labor are CBE. CX paid the $120 SC fee by check#2833. All parts in stock. Spoke to CE 3 evaps in OS. Please put on cancellation list. Little old lady. Off ice will reschedule; ordrng 2 WPW10143759 (dryer)s and 2 W11506635 (coupler)s and 1 W10507884 (compressor) and 1 WP2188822 (evaporator) and 1 look (look)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM06
Near McLean, VA 22102
Emmanuel R.
Job Details:
12/01/2022
"Cs we ordered the left door and its supposed to be the right door, the left door is always damaged but he is mainly concerned about the right door. He will be calling whirlpool to sort this out. Im putting an order in just incase. also i installed the crisper door, crisper drwaer is working properly.; ordrng 1 W10912075 (dor-fip) and 1 W10884773 (nameplate)"
We serviced a
WHIRLPOOL O.T.R MICROWAVE
Model WMH32519HZ07
Near Chesterfield, VA 23832
John P.
Job Details:
12/01/2022
"CX complaint unit not heating food on plate evenly, CX stated that the outer perimeter of the plate will heat but not the center, performed out put test per tech sheet and water was 114 after heating 70 degree water for 1 min per tech sheet unit is in range."
We serviced a
WHIRLPOOL WASHER
Model WFW5605MC0
Near Fairfax Station, VA 22039
Carl R.
Job Details:
12/01/2022
"Cx complaint is, Vibration, Walking or Off Balance - Front Load Washer. Put items in the wash, towels, hoody, put unit on bulky wash for 10 minutes. Drained water and put unit in drain and spin. Unit spun slow for the first 12 min. The last two minutes, the unit went into a fast spin. Informed cx to wash heavy close on bulky and not to much heavy close in unit. And to wash some heavy items at the laundry matt. Adjusted feet. Unit working properly"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM05
Near Bowie, MD 20720
Shawn D.
Job Details:
12/01/2022
pulled unit out opened system then instaled coupler used nitrogen and found pin hole leak at condenser to cabinet connection is rusting. fixed connection then installed uv drier vacumed unit down and filled to 3.7oz and started coooling. unit is good
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Staunton, VA 24401
Danny R.
Job Details:
12/01/2022
cant get to unit; schdld next appmnt for 12/2 FRI !
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Rising Sun, MD 21911
Alexander W.
Job Details:
12/01/2022
Cx stated unit just hums inspected tested and verified cx complaint found capacitor defective leaking oil. Ordering capacitor and level foot. ; ordrng 1 W11395618 (Capacitor) and 1 W11213957 (Level foot)
We serviced a
KITCHENAID COOKTOP
Model KFDC500JSS01
Near ,
Justin W.
Job Details:
12/01/2022
cx complaint front two burners simmer too high. cx explained that he can bring the front two burners to a boil and then put it on simmer and the water will remain boiling for a long period of time while back two burners stop boiling and will simmer within a minute almost. checked unit to find lp orifices installed. called techline spoke to Travis unit working as designed
We serviced a
WHIRLPOOL RANGE
Model WGE745C0FS01
Near Germantown, MD 20876
Ricardo S.
Job Details:
12/01/2022
"the client complains that when she was cooking her right front burner cracked, this is a thermal event ..replaced glasstop, unit tested and bruners working ok"
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Laurel, MD 20723
Israel R.
Job Details:
12/01/2022
Custoemr complaint unit is not drying. I found the unit is heating and thubling andf blowing. I went outside to check vent and the vent was clogged up because the door is hard to open. The customer needs to replace the vent door. I did fine drum was off the wheel i reseated drum but the unit needs to get a handyman to replace the door which is the main issue. Unit is good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507HPS02
Near Virginia Beach, VA 23456
Austin D.
Job Details:
12/01/2022
"sr 7735172525 cx complaint the ice is forming underneath the bin. checked the seals and all seals seem to be good to go. water must be coming from the ice maker section since where the water is located. therefore, ordering a new ice maker and water valve to resovle the issue. will return once the parts come in. if issue persists after this repair techline says we will need to replace the fridge left door.; ordrng 1 W11482383 (dual valve) and 1 W11087201 (heater) and 1 WPW10553630 (heater cover) and 1 W11579560 (ice maker)"
We serviced a
KITCHENAID DISHWASHER
Model KUDM25SHWH1
Near Finksburg, MD 21048
Brian R.
Job Details:
12/01/2022
cx not home. was early but called him anyways. he said he never confermed today and away and will need to reschedule. he said he will call office when he gets back.; saved tckt
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near West Manchester Township, PA 17408
Drew B.
Job Details:
12/01/2022
"cx complaint that unit i not stoped spinning then went from spin to wash back again and again.. and the making noise, when arrived powered unit on ran test 52 after not seeing any codes stored to recalibrate then run test 51 no nissues and then checks good"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHV0
Near Silver Spring, MD 20905
Israel R.
Job Details:
12/01/2022
Installed new basket and tested. Unit is back to normal operations.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Hampton, VA 23666
Carl A.
Job Details:
12/01/2022
"replaced heating element per Technical Service Pointer #: W11540964,tested unit works as designed"
We serviced a
JENN-AIR OVEN
Model JJW3830IL01
Near Arlington, VA 22203
Eric W.
Job Details:
12/01/2022
cx complaint is ja oven shuts of mid cycle comfirmed the cx complaint we found f6e0 for lost order ui and appliance manger; ordrng 1 W11449114 (ui) and 2 W11448961 (appliance manager)s
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507EBL01
Near Silver Spring, MD 20905
Israel R.
Job Details:
12/01/2022
Customer complaint unit is leaking from the freezer and light is out. I found the unit is not draining from the freezer i removed the drain tube and the tube was jammed i could not clear it. I replace the tube and now the unit is draining correctly. I found the ceqling led is dimming and needs to be replaced. Ordering LED module. 27 in stock.; ordrng 1 W11205082 (module)
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Rockville, MD 20850
Julian H.
Job Details:
12/01/2022
CX complaint about water level no proper when on deep fill max clothing with dry spots & bleach no dissolving well when next cycle is run put unit on test mode no errors test valves & all components individually no issues then ran a calibration cycle tested on deep fill max unit filled all the way up working as designed
We serviced a
MAYTAG DRYER
Model MHW3505FW1
Near Deale, MD 20751
David J.
Job Details:
12/01/2022
CX complaint wanted us to clean her dryer vent out. Explain to customer we do not do vent cleaning. She was under the impression that we did CX cancel the appointment no work was performed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Spotsylvania Courthouse, VA 22553
Tanner B.
Job Details:
12/01/2022
"CX Concern the unit not cooling , found fc evap harness backed out and not allowing heater to come on .. reseated , cleared ice and ordering harness ..; ordrng 1 W11581973 (fc harness)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW09
Near Gloucester, VA 23061
Lucas R.
Job Details:
12/01/2022
"cx complaint icemaker not working, cycled icemaker, checked good, after 20 min. run time, found no frost to evap, and condensor cool to touch, unit needs sealed system repair.; ordrng 1 W11562258 (evap) and 1 W11504419 (coupler) and 1 W11504449 (coupler) and 1 W11109499 (drier-tube) and 1 W11504445 (coupler) and 1 W11504449 (coupler) and 1 W11582579 (compressor) and 1 W11504415 (coupler) and 1 W11504431 (coupler) and 1 W11506619 (coupler) and 1 W11506635 (coupler)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ15
Near Gerrardstown, WV 25420
Ken M.
Job Details:
12/01/2022
"Customer complaint is that there is a dent in the right side door and there is condensation forming in the unit. Found that the right side door inner liner is warped, preventing the door from sealing to cabinet properly. Door needs to be replaced. Door replaced. Unit is working properly. Old part left with customer."
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Staunton, VA 24401
Danny R.
Job Details:
12/01/2022
cant get to unit; schdld next appmnt for 12/2 FRI !
We serviced a
MAYTAG DRYER
Model MED5630HW
Near Ellicott City, MD 21042
Robert L.
Job Details:
12/01/2022
"cx complaint unit makeing scrapping rumble sound, she had vent cleaned for 2 time in 6 monthes, found bloweer layer with ling, cleared all lint and cleaned blower, all noises normal, tested all pos ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAM04
Near Middletown, DE 19709
Michael E.
Job Details:
12/01/2022
Replaced ice container as per previous diagnosis. Tested unit and it is now working properly. Job is complete
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Walkersville, MD 21793
Justin S.
Job Details:
12/01/2022
replaced the valve and calibrated the unit. the cold valve was clogged with sediment. went over cleaning or getting a filter installed so this wouldnt happen again. the unit is now good
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near West Manheim Township, PA 17331
Sal R.
Job Details:
12/01/2022
CX complaint is that the unit will not spin. I found a F5E1 error code . I also mfound the door to be locked on arrivel. I attemoted to unlock the lid in diag and manuel had to do so. I am ortdering 1 lid lock assm (W11394572) and 1 control baord (W11419171). Please have someone form the office call ot set a retund date once the parts arwe avalible.; ordrng 1 W11419171 (control board) and 1 W11394572 (door lock assembly 100 @ tribs)
We serviced a
WHIRLPOOL RANGE
Model WML35011KS
Near Germantown, MD 20874
Ricardo S.
Job Details:
12/01/2022
"the client complains that the unit stopped working, no power at all, inspected unit, power outlet 120 vac,.. main board not getting any voltage. i can not removed the upper vent by my self so i will need a helper.. 2 techs job LOOK LOOK also i don't want to make any damage in the glass top; ordrng 1 WPW10531156 (filter) and 2 techsjob (LOOK LOOK)s"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Hampton, VA 23666
Carl A.
Job Details:
12/01/2022
"replaced heating element per Technical Service Pointer #: W11540964,tested unit works as designed"
We serviced a
KITCHENAID RANGE
Model KGSS907SSS02
Near Hyattsville, MD 20782
Samuel R.
Job Details:
12/01/2022
cx complaint unit is not working properly.inspected unit and found both broil and bake to work properly.all burners are working properly.found gfi switch to be bad and cause unit to trip.unit is good.tried calling safety but they were closed
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Potomac, MD 20854
Roberto I.
Job Details:
12/01/2022
"CX complaint loose door.Tested door, confirmed complaint. Pulled unit out, found left hinge spring out of place. The part was not broken and I was able to reinstall it. Door tested ok."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS03
Near Glenelg, MD 21737
Robert L.
Job Details:
12/01/2022
"cx complaint leaking from hosuing , found slow leak from filter housing behind filter connectio, found corrosion once removed, replaced housing from pre-id, tested all ops ok, collected $309 visa cx paid in full......... while removing old housing i accidently broke tab to bracket (see pic), ordering bracket no charge; ordrng 1 WP67001668 (plate- filter) and 1 look (look)"
We serviced a
WHIRLPOOL WASHER
Model MHW5500FW0
Near Gettysburg, PA 17325
Bernard M.
Job Details:
12/01/2022
"Replaced parts per previous tech, ran test cycle, unit completed cycle without any further issues. Unit checks good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Spotsylvania Courthouse, VA 22553
Tanner B.
Job Details:
12/01/2022
"CX Concern the unit not cooling , found fc evap harness backed out and not allowing heater to come on .. reseated , cleared ice and ordering harness ..; ordrng 1 W11581973 (fc harness)"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near West Manheim Township, PA 17331
Sal R.
Job Details:
12/01/2022
CX complaint is that the unit will not spin. I found a F5E1 error code . I also mfound the door to be locked on arrivel. I attemoted to unlock the lid in diag and manuel had to do so. I am ortdering 1 lid lock assm (W11394572) and 1 control baord (W11419171). Please have someone form the office call ot set a retund date once the parts arwe avalible.; ordrng 1 W11419171 (control board) and 1 W11394572 (door lock assembly 100 @ tribs)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Frederick, MD 21702
Ricardo S.
Job Details:
12/01/2022
"Replaced parts.. reset power, unit tested .. heater circuit working ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDW09
Near Derwood, MD 20855
Julian H.
Job Details:
12/01/2022
CX complaint about light not turning on on RC found that switch just separated & broke (not caused by CX) replaced switch with preid & light working again
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Virginia Beach, VA 23464
Carl A.
Job Details:
12/01/2022
replaced parts tested unit works as designed
We serviced a
WHIRLPOOL COOKTOP
Model WFE525S0JZ1
Near Chesapeake, VA 23322
Branden R.
Job Details:
12/01/2022
cx complaint cooktop uneven on frame.. checked unit and found warped cook top causing pots to sit uneven and unable to screw down cooktop . tryed to uninstall and seat cooktop properly . was unable to properly install cooktop being it was warped ordering new top for proper repair to be done .; ordrng 1 W11175876 (cooktop)
We serviced a
AMANA WASHER
Model WTW5100HC2
Near New Castle, DE 19720
Andrew W.
Job Details:
12/01/2022
"Cx complaint is unit has motor related error code. inspected and verified complaint. checked unit for error codes and found F6E1 UI not communicating with the ACU, F7E1 tachometer missing, F3E3 inlet water temp fault errors. tested unit and unit advanced to agitate and spin portion of test and did not spin, just hummed and threw another F7E1 error code. replaced motor from pre id and capacitor from VS. tested unit and unit is now working as designed. job complete; ordrng 1 W11395618 (capacitor AT VS), used 1 W11395618 (capacitor AT VS) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Virginia Beach, VA 23464
Carl A.
Job Details:
12/01/2022
replaced parts tested unit works as designed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Williamsburg, VA 23188
Lucas R.
Job Details:
12/01/2022
"upon arrival unable to access unit unit, blocked in back corner of bunker. sealed system tech needed for return visit; ordrng 1 look (look)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Virginia Beach, VA 23464
Zachery R.
Job Details:
12/01/2022
"replaced heater, tested, unit working as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW00
Near Richmond, VA 23223
Jonathon C.
Job Details:
12/01/2022
"cx complaint, ice maker not working. replaced parts per prior diag. tested unit, unit working as designed. job is complete."
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW3
Near Davidsonville, MD 21035
Shane B.
Job Details:
12/01/2022
"cx complaint is the unit shaking violently. cx found shipping bolts were not removed when unit was installed. he said its working much better now but wants to make sure nothing was damaged. i checked for codes and found F8E1. cleared code, ran service cycle. unit completed cycle with no issues. ran each water valve, all have good flow. hot and cold suply are hooked up correctly. cleared pressure hose, it didnt seem blocked. unit is working as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT314TFDW03
Near Winchester, VA 22602
Ezra M.
Job Details:
12/01/2022
installed evap fan motor and harness. unit working properly; saved tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Little River, SC 29566
Jason T.
Job Details:
12/01/2022
"Installed ice door motor, verified all unit functions for proper operation...working as designed."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Colonial Heights, VA 23834
Chris B.
Job Details:
12/01/2022
cx comp unit will squeel really loud insp unit could not duplicated noie did find rubber on belt gaurd did replaced belt and splutch tested unit working as desighned if cx call back unit will need gear case
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF606ESS00
Near Bowie, MD 20720
Shawn D.
Job Details:
12/01/2022
took unit apart to find wrong fill tube heater is on the unit snapped pic. replaced fill heater and tested ice maker found hme position and test 45 filled ice maker with water valve is not needed wrong heater was on unit so it was never be tunred on. cx needs refunvd for valve. unit is good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Eldersburg, MD 21784
Justin S.
Job Details:
12/01/2022
"the overload is tripping when i arrived. replaced the compressor and vacuummed the system down. filled to weight and checked for leaks. the unit is now cooling good.; ordrng 1 WPW10143759 (dryer(js vs)) and 1 W10913906 (coupler(js vs)) and 1 look (look), used 1 WPW10143759 (filter(js vs)), and 1 w10913906 (coupler(js vs)) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Springfield, VA 22153
Carl R.
Job Details:
12/01/2022
"Cx complaint is, Not Cooling - Refrigerator Section - Refrigerator. Found frost on the freezer back wall and ordering right door gasket due to torn gasket and thermistor improperly reading. Ordering gasket and fan motor with harness ; ordrng 1 W10846057 (Gasket) and 1 W11249952 (Fan motor with harness)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near East Berlin, PA 17316
Sal R.
Job Details:
12/01/2022
I was able to access and replace all 3 parts. I tehn tested the icemaker by jumping T-H . UNit test good. I infromed CX to allow a min of 24hr's for unit to produce ice. Unit test good.
We serviced a
WHIRLPOOL WASHER
Model NTW4516FW3
Near Hagerstown, MD 21740
Ken M.
Job Details:
12/01/2022
Belt replaced and tested. Unit is working properly. Old part left with customer.
We serviced a
WHIRLPOOL MICROWAVE
Model WOC75EC0HS04
Near Midlothian, VA 23112
John P.
Job Details:
12/01/2022
CX complaint unit not working and displaying f8e0 confirm CX complaint verify bad fan replaced fan tested working as designed
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM3
Near Middletown, PA 17057
Fred G.
Job Details:
12/01/2022
"cx complaint unit is leaking. inspected unit and found when unit was washing it was leaking from the middle of behind the front panel on door. removed panel and found water was splashing over the tub. i then found the unit was leaning forward. i also noticed door vent gasket was leaking as well. unit no longer spills over edge of tub, but vent gasket needs replaced. ordering gasket. cx paid in full $48.00."
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS04
Near Bethesda, MD 20815
Samuel R.
Job Details:
12/01/2022
cx complaint unit is not dispensing water.inspected unit and could confirm cx complaint.tested unit with no filter and still got no water.ran service test 46 and got no water.checked door harness for unit and narness is good.checked water valve and found dual valve to be bad.will also replace inlet valve aswell its humming loud to but letting water through.unit will need both water valve W11512399 2 tribles WPW10341320 36 tribles ; ordrng 1 WPW10341320 (dual valve) and 1 W11512399 (inlet valve)
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS3
Near Williamsburg, VA 23188
Lucas R.
Job Details:
12/01/2022
"upon arrivalfound terminal shorted at L1 to power cord, replaced terminal, installed new cord, tested, unit working as designed. physical damage exists.; ordrng 1 W10245259 (block-term LR/VS) and 2 WP3400029 (nut LR/VS)s, used 1 W10245259 (terminal LR/VS), and 2 WP3400029 (nut LR/VS) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ASI2175GRS07
Near Carlisle, PA 17013
Andrew S.
Job Details:
12/01/2022
Per previous diag I was able to access and repalce the control box. I then repowered the unit and found that it is now functioning as intended. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDM01
Near Laurel, MD 20708
Israel R.
Job Details:
12/01/2022
"Customer complaint unit is not cooling, I found the refrigerators off i plugged it in and the compressor starts and hums then shuts off the unit has a locked compressor. Unit needs compressor, couplers and process stud scheduled with office for repair.; ordrng 1 W11370574 (compressor) and 1 W11504415 (coupler) and 1 W11504431 (coupler) and 1 W11506635 (coupler) and 1 W11506619 (coupler)"
We serviced a
KITCHENAID OVEN
Model KODE500ESS20
Near Leesburg, VA 20176
Ricky E.
Job Details:
12/01/2022
6-4 the unit has a mismatch between the ui and appliance manager boards.. unit will need parts...; ordrng 1 w11598200 (appliance manager) and 1 w11600643 (ui assy)
We serviced a
KITCHENAID DBL WALL OVEN
Model KOSE500ESS20
Near Dover, DE 19904
Michael E.
Job Details:
12/01/2022
"CX complaint: oven temps off. Tested and verified complaint. It preheats perfectly. After that, while set on 350, it drops as low as 320 and as high as 380. Ordering oven control. Cannot reschedule due to few left on system.; ordrng 1 W11448962 (control)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ0
Near Bridgeville, DE 19933
Frederick R.
Job Details:
12/01/2022
Replaced left mount assy and left adjuster per prior diagnosis. Unit is now repaired. Could not test unit because it was in garage. Job is complete
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC2
Near Virginia Beach, VA 23452
Austin D.
Job Details:
12/01/2022
cx complaint the unit is not draining. checked the unit and ofund a c logged drain filter. removed all debri and tested operation. unit is running as designed. no error showed after clearing drain.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near East Berlin, PA 17316
Sal R.
Job Details:
12/01/2022
I was able to access and replace all 3 parts. I tehn tested the icemaker by jumping T-H . UNit test good. I infromed CX to allow a min of 24hr's for unit to produce ice. Unit test good.
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS1
Near Hanover, MD 21076
Dustin F.
Job Details:
12/01/2022
"CX complaint: no water flow dishes not cleaningInspected unit, confirmed Complaint, found F8E1 code and F8E6 code for flow sensor fail. Spoke to MM to confirm, ordering Water inlet valve and extra nut, setting Water valve for return.; ordrng 1 LOOK (LOOK) and 1 W11535094 (Water Inlet Valve) and 1 W11535081 (WAter Inlet Valve Nut)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB329DMBM03
Near Washington, DC 20016
Samuel R.
Job Details:
12/01/2022
cx complaint unit is not cooling.inspected unit and could confirm cx complaint.checked unit and found compressor not to be coming.starter is working properly.unit will need a new compressor.W11547313 special order W11504431 59 tribles W11504416 15 tribles W11506621 56 tribles W11506635 100 tribles; ordrng 1 W11547313 (compressor) and 1 W11504416 (coupler) and 1 W11504431 (coupler) and 1 W11506621 (coupler) and 1 W11506635 (coupler)
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Strasburg, PA 17579
Justin L.
Job Details:
12/01/2022
Cx complaint flame issues on left rear burner. Found that the oriface was clogged. Was able to clean and test unit now checks good no further work needed
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Richmond, VA 23235
Joseph D.
Job Details:
12/01/2022
aligned door so it would shut properly and not swing shut. unit heating properly. air flow good. levelled unit
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Ellicott City, MD 21042
Robert L.
Job Details:
11/30/2022
"cx complaint door was stuck shut was able to get open and found frost everywhere, found top rack rod had come off and was blocking door from closing, allow large gap at top of gasket, frost was melting and refreezing, cleared all ice and made sure drain was clear, reassembled and reinstalled all racks correctly, and heat treated gasket, door closing properly, tested all ops ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSR57R18DM02
Near Williamsport, MD 21795
Danny R.
Job Details:
11/30/2022
unit is built in will need two men to remove also a compressor this issue could be caused by a bad compressor too last tech never pujlled ouyt bc of this built in issues called mr to verief and will need two men and compressor; ordrng 1 W11125124 (compressor) and 2 2men (look lok 2 men)s and 3 3callcount (llook look 3 call count)s
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Townsend, DE 19734
Frederick R.
Job Details:
11/30/2022
CX complaint is WM will not drain or sping. Repaired wire harness that was found to be issue by prior tech. Retested unit and it is now working properly. Job is complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Virginia Beach, VA 23456
Branden R.
Job Details:
11/30/2022
came out for heating element - sp w11540964 - special project s17304 - pre-id heater bushing w11537778 - . . . checked unit and replace heating element tested unit and unit is running as designed .
We serviced a
WHIRLPOOL FREEZER
Model WZF34X16DW08
Near Jarrettsville, MD 21084
Keith H.
Job Details:
11/30/2022
repalced door that came with gasket
We serviced a
AMANA WASHER
Model NFW5800HW4
Near Lochearn, MD 21207
Andrew H.
Job Details:
11/30/2022
"Cx complaint leaking from bottom left of unit, ran test cycle, water leaked immediately. Removed front ring of bellows, found rear ring not fully seated in groove. Installed ring properly, tested unit again, unit is now working properly."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS0
Near Potomac, MD 20854
Roberto I.
Job Details:
11/30/2022
Replaced part and ran a test cycle. The unit worked as designed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB02
Near York, PA 17404
Sal R.
Job Details:
11/30/2022
CX complaint was that the light would not come on when the door was opened. I found a faulty door switch. I replaced the switch and found that the light came on only when the switch was in a closed postion. I reversed the wireing and found the same concerns. I replaced the control and again found the same concerns. I am reodering 1 new door switch (W11384469). Return date set for 12/6; ordrng 1 W11384469 (door switch 36 @ tribs)
We serviced a
WHIRLPOOL RANGE
Model WFC150M0JW3
Near Washington, DC 20009
Samuel R.
Job Details:
11/30/2022
cx complaint unit is not working.inspected unit and found no error codes tested unit and found unit to heat properly on all elements.unit makes noise from metal expanding when its up.also other sound is relay goinf off during bake.unit is working as designed
We serviced a
JENN-AIR REFRIGERATOR
Model JCD2389GES
Near Reisterstown, MD 21136
Andrew H.
Job Details:
11/30/2022
Installed service kit provided by cx. Unit is working properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB02
Near York, PA 17404
Sal R.
Job Details:
11/30/2022
CX complaint was that the light would not come on when the door was opened. I found a faulty door switch. I replaced the switch and found that the light came on only when the switch was in a closed postion. I reversed the wireing and found the same concerns. I replaced the control and again found the same concerns. I am reodering 1 new door switch (W11384469). Return date set for 12/6; ordrng 1 W11384469 (door switch 36 @ tribs)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS01
Near Sterling, VA 20164
Christian C.
Job Details:
11/30/2022
Cx complaint unit dispenses water slowly. Inspected unit tested water with filter in and water is slow. Removed filter and water is still slow. Installed my water bypass cap and water flows strong. Ordering filter head and filter.; ordrng 1 W11346623 (filter head) and 1 EDR4RXD1 (filter)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Burke, VA 22015
Carl R.
Job Details:
11/30/2022
Dropped part at the door. Per cx request see pic
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Burke, VA 22015
Carl R.
Job Details:
11/30/2022
Dropped part at the door. Per cx request see pic
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Burke, VA 22015
Carl R.
Job Details:
11/30/2022
Dropped part at the door. Per cx request see pic
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Williamsport, MD 21795
Danny R.
Job Details:
11/30/2022
"unit had a bad cap it wouldnt power the motor replaced with van stock checksok; ordrng 1 w11395618 (cap look look dr vs), used 1 w11395618 (cap look look dc vs) from stock"
We serviced a
WHIRLPOOL O.T.R MICROWAVE
Model WMH31017HS5
Near Chesterfield, VA 23832
John P.
Job Details:
11/30/2022
"CX complaint unable to remove base of bulb from socket, bulb base separated from bulb, was able to remove bottom half of bulb from socket installed bulb tested working as designed."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Mount Wolf, PA 17347
Sal R.
Job Details:
11/30/2022
"Per tyhe previouse tech, I was able to access and replace all 3 parts. I ran a auto test and a recalibration and found the unit to be opperating as designecd. CX informed me that the noise only seems to happen with a load of bath towels in the unit. I advised to lighten the loads. Unit test good."
We serviced a
JENNAIR HOOD
Model JXW9048HP4
Near Bethesda, MD 20817
Roberto I.
Job Details:
11/30/2022
"CX complaint noisy fan.Ran the fan, confirmed noise coming left blower wheel. Ordering blower fan W11499036. **2 TECH**, the part to be replaced is too high, big and heavy for one single person.; ordrng 1 W11499036 (blower fan) and 1 2nd tech"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near Fallston, MD 21047
Keith H.
Job Details:
11/30/2022
installed ui and fan motor collected labor
We serviced a
WHIRLPOOL REFRIGERATOR
Model KFIS29BBWH00
Near Fairfax, VA 22032
Carl R.
Job Details:
11/30/2022
"Cx complaint is, Power and lights…no cooling. Removed rear cover to gain access to the control board. Removed original control and replaced it with new. Removed front panel and installed new panel. Unit still not Powering up. Found house has infestation of chipmunk and possible mouse"
We serviced a
MAYTAG WASHER
Model MVW6200KW
Near Hedgesville, WV 25427
Danny R.
Job Details:
11/30/2022
gera case makes lots of noise and the gaskey on gear cazse is folded over leaking water into gear case will need gear case; ordrng 1 W11449840 (gear case) and 1 W10721967 (pully) and 1 WPW10006384 (belt)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Bear, DE 19701
Frederick R.
Job Details:
11/30/2022
CX complaint is fridge lights out. Inspected unit and verified that the FC LED had become faulty. Replaced LED from pre-id and all lights in unit are now working. Job is complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Glen Allen, VA 23059
Eric F.
Job Details:
11/30/2022
"Confirmed cx complaint unit not washing. Found sump motor failed. Replaced with pre-id'd part, tested unit, unit working as designed."
We serviced a
WHIRLPOOL DRYER
Model WTW7000DW0
Near Silver Spring, MD 20910
Samuel R.
Job Details:
11/30/2022
cx complaint unti is not working.inspected unti and found unit to have error code f02 and f0e3.ran service test and unit worked well.recalibrated unit and found unit full of suds.advised cx to properly load unit and care for unit.unit is working as it should.
We serviced a
WHIRLPOOL O.T.R MICROWAVE
Model KMHS120ESS09
Near Leesburg, VA 20176
Ken M.
Job Details:
11/30/2022
"Customer complaint is that the unit not heating. Unit tested and buzzes loudly, but does not heat. Confirmed power out of the control. Capacitor tested good. Diode tests open in both directions. Recommend replacement of magnetron and diode. Magnetron and diode replaced and unit retested. Unit is working properly. Old magnetron left with customer. Diode returned for quality analysis."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM06
Near Jessup, MD 20794
Israel R.
Job Details:
11/30/2022
Installled ice maker. Unit is back to normal operations.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT549SZDM04
Near Richmond, VA 23223
Jerod R.
Job Details:
11/30/2022
"new ice make did not have proper harness , looking up harness and ordered correct; ordrng 1 W10715709 (icemaker)"
We serviced a
WHIRLPOOL DRYER
Model WED5100HW2
Near Stafford, VA 22556
Thomas B.
Job Details:
11/30/2022
While replacing the element noticed belt not attached to drum went to reseat found motor pulley snapped ordering motor pulley and belt; ordrng 1 W10837625 (motor pulley) and 1 661570V (belt)
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Upper Marlboro, MD 20772
Shane B.
Job Details:
11/30/2022
"cx complaint is F8E4 and the UI coming apart. UI is peeling apart and display is not working properly. tired checking for error codes but cant make out what they are due to parts of display not working. found small amount of water in the drip pan. cleared codes, ran service cycle. nothing leaked. put detergent pod in unit and ran cycle. still nothing leaked. raised front feet beings unit was not level. no moisture on inner door. door gasket looks good. ordering UI and panel. schedule when avaialbe.; ordrng 1 W11460908 (control panel) and 1 W11460962 (control panel)"
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS20XVMS00
Near Oakton, VA 22124
Richard B.
Job Details:
11/30/2022
"CX complant. Water dispensing slowly. Prior diagnosis found unit needs filter head and filter bracket. Installed and tested unit , Working as designed. Job completed, RB"