We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Bowie, MD 20720
Shane B.
Job Details: 06/02/2022
"complaint is unit not drying after having heater replaced. inspected and found the wire to right side of heater was not plugged in at all. pulled unit out. plugged heater in, tested unit. unit is working as designed."
We serviced a
JENNAIR COOKTOP
Model JIC4430XS00
Near Bethany Beach, DE 19930
Michael E.
Job Details: 06/02/2022
Replaced the control as per previous diagnosis. Tested unit and it is now working properly. CX paid 240.00 for labor on CC. Job is complete
We serviced a
KITCHENAID REFRIGERATOR
Model KSRP22FSBL00
Near Hershey, PA 17033
Justin L.
Job Details: 06/02/2022
as per previous tech was able to access unit and replace icemaker. unit now checks good no further work needed
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Essex, MD 21221
Emmanuel R.
Job Details: 06/02/2022
"Cs washer doesnt spin, confirmed complaint. Replaced the actuator but it still doesnt want to shift into spin, basket spins freely. unit will agitate but when it gets to spin it doesnt want to do anything, Error codes f7e1 basket speed fault. Even under calibration it doesnt want to spin. Checked splutch is ok ,door lock also ok, Unit need a control and possibly the drive motor. Ordering control for sure and drive motor incase its needed.parts and labor covered under entitlements.; ordrng 1 W11411581 (control) and 1 W11222082 (motor-drve)"
We serviced a
MAYTAG WASHER
Model MVWB835DW0
Near Dillsburg, PA 17019
Sal R.
Job Details: 06/02/2022
CX complaint is that the utni is making a a loud grinding noise during spin and agitation. I found that the the gearcase is leaking oil. UNit will need 1 gearcase (W11393685) and 1 clutch (W10734521). I quoted CX for the cost of repair . I collected 120.00 for service charges via credit card .
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near McLean, VA 22102
Christian C.
Job Details: 06/02/2022
Installed part. Tested unit no errors. Ran through service cycle no issues.
We serviced a
WHIRLPOOL O.T.R MICROWAVE
Model WMH53521HZ2
Near Bowie, MD 20720
Shane B.
Job Details: 06/02/2022
"cx complaint is the unit running when not in use. when i arrived unit was unplugged. plugged it in and fan started running and interior light stays on. door switches look fine. i replaced thermistor with preIDed part and restored power. unit did not run on its own. to double check i plugged old thermistor back in, unit still worked properly. called techline, they advised, the relay on the board would have to be stuck for the interior light and fan to run. advised replacing control board in case relay gets stuck again. 7733789479. documented with safety 7733736913. they issued parts auth#W130N51WP1. cx refuses to pay for labor. left her with the quote she said shes going to call whirlpool.; saved tckt"
We serviced a
WHIRLPOOL DRYER
Model WGD5010LW0
Near Wilmington, DE 19809
Taylor F.
Job Details: 06/02/2022
Cx complaint is cosmetic damage. Tested inspected and verifed complaint. Replaced panel and handle per previous diagnosis. Unit is working as designed. Job is complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT511SZDM00
Near Williamsburg, VA 23185
Jason T.
Job Details: 06/02/2022
"Cx complaint, ice collecting at the top of the freezer cabinet, found freezer door offset, slight air gap between the casing and gasket. Installed washers from truck stock to shim-align the doors, used a heat gun to mold the gaskets to the casing, verified door sealing properly, unit is working as designed.; ordrng 2 WP487802 (Washer)s and 1 WP487576 (Washer), used 2 WP487802 (Washer), and 1 WP487576 (Washer) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Millsboro, DE 19966
Frederick R.
Job Details: 06/02/2022
CX complaint is WM making loud noise in agitate. Inspected/tested unit and verified complaint. Found unit had a defective slider. Replaced slider from prior diagnosis. Retested and unit is now working properly. Job is complete
We serviced a
JENN-AIR BUILT-IN M/W
Model JMD2124WS0
Near New Freedom, PA 17349
Drew B.
Job Details: 06/02/2022
cx complaint that unit is powering off soon as your start the unit... i found when powering on the unit the unit heated the towel about 5 times no issues then when i went to install back in wall and close door the unit powered off. i also foudn some noise from mag when running... orderingthe parts listed.; ordrng 1 W11596034 (mag) and 1 WPW10775418 (pcb) and 1 W10278172 (fuse) and 1 W10759260 (filter noise) and 1 W10278162 (left latch) and 1 W10278164 (right latch) and 1 WPW10277906 (panel)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Bridgeville, DE 19933
Michael E.
Job Details: 06/02/2022
"Cx complaint: FC door not closing all the way. Tested and verified complaint. I found the left track had a piece of plastic loose in the track which was not from the track and was stoppingt the door. I removed the obstruction, heated and reshaped gasket. Tested unit and it is now working properly. Job is complete"
We serviced a
JENN-AIR DISHWASHER
Model JDTSS246GL0
Near Ellicott City, MD 21042
Justin S.
Job Details: 06/02/2022
replaced the 3rd rack and both tracks and tested. the unit is siding in and out easier. cx is happy with the way it slides in and out now. the unit is now good
We serviced a
KITCHENAID DISHWASHER
Model MDB4949SKZ0
Near Wilmington, DE 19810
Taylor F.
Job Details: 06/02/2022
Replaced heater per SP s17304. Tested unit and unit is now working as designed. Job is complete.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Waldorf, MD 20603
Robert A.
Job Details: 06/02/2022
"Cx complaint that the unit is not heating at all. I inspected the unit and confirmed the complaint. I found the unit is getting 243v from the wall. The unit powers on, tumbling and has decent air flow. I found the element has a break and the TCO fuse has blown. The unit will need a new element and TCO kit. I installed the parts and collected the payment in full by CC. I tested the unit for the cx. The unit is working as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Wilmington, DE 19802
Taylor F.
Job Details: 06/02/2022
"Cx complaint is unit not cooling. tested inspected and verifed complaint. Found the compressor drawing 0.33amps and no frost pattern at all. Unit has a sealed system leak. Ordering evap, process stub, and drier. Sealed system repair is covered under entitlements. Collected 120.00 service call by CC. Cannot reschedule at this time. 2CT SEALED SYSTEM; ordrng 1 W10836706 (evaporator) and 1 W10143759 (drier (service)) and 1 W11506635 (coupler)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Waldorf, MD 20603
Robert A.
Job Details: 06/02/2022
"Cx complaint that the unit is making a squeaking sound when the IM fills and moisture is forming on the top of the FC gasket. I inspected the unit to confirm the complaint. I found the gasket moisture is building on top of the FC gasket. I was advised to install a seperate inner gasket to resolve this issue. The IM fill sound is not out of character, it is working as designed. I'm ordering the part for the return visit.; ordrng 2 W11159728 (gasket)s"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Newark, DE 19711
Taylor F.
Job Details: 06/02/2022
Replaced element per SP s17304. Tested unit and unit is now working as designed. Job is complete.
We serviced a
WHIRLPOOL FREEZER
Model WRB322DMBM03
Near Clinton, MD 20735
Shawn D.
Job Details: 06/02/2022
"cx complaint light stoppped working and freezer temps went up but now temps seem ok but light still does not work. inspected unit and confirmed freezer light not working. found bad door switch. grabbed door switch from v/s installed and tetsed now freezer led works. unit is good; ordrng 1 W11396033 (switch SD VAN STOCK), used 1 W11396033 (switch) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Newark, DE 19711
Taylor F.
Job Details: 06/02/2022
"Cx complaint is unit not washing/spinning out. Tested inspected and verifed complaint. Found the unit to have the actuator from SP W11531483. Replaced actuator from VS and unit is now working as designed. Job is complete.; ordrng 1 W10913953 (actuator), used 1 W10913953 (actuator) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED6620HC2
Near Vienna, VA 22180
Christian C.
Job Details: 06/02/2022
Cx complaint unit had an F6E1 error and there is water behind unit. Inspected unit found unit is getting 240VAC from outlet and control is getting 120VAC and led is blinking. Console is unresponsive. Found steam nozzle is leaking water into tub. Ordering console and nozzle.; ordrng 1 W11351728 (console) and 1 W11230609 (nozzle) and 1 W11216837 (valve and hose)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ15
Near Clayton, DE 19938
Taylor F.
Job Details: 06/02/2022
Cx complaint is no ice. tested inspected and verifed complaint. Found the unit not dispensing water or making ice. No water is coming into the unit. Cx needs to contact a plumber. Job is complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSR57R18DM03
Near Manassas, VA 20109
Richard B.
Job Details: 06/02/2022
"CX complant. Not cooling , Inspected unit and found ice build up on evap return lines . indicating a sealed system issue . Ordering two count sealed system work. Called DS and spoke with him. RB; ordrng 1 W11506635 (stub) and 1 wpw10143759 (dryer)"
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Fallston, MD 21047
Neil H.
Job Details: 06/02/2022
REPLACED THE HEATER PER SP.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Norfolk, VA 23503
Carl A.
Job Details: 06/02/2022
replaced all parts tested unit works as deisgned
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Ocean View, DE 19967
Frederick R.
Job Details: 06/02/2022
CX complaint is no cool. Unit has been sitting in garage for awhile unplugged. Checked thermistor and it was connected to discharge line not the return line. Turned power on and both fans and compressor turned on. Amp draw was 0.23. Installed UV drier and coupler.checked with nitrogen to make sure no restrictions and there was air coming out of drier. Finished hooking drier and did pressure test and it sat at 140psi for 15mins. Vac'd unit down to 30in for 15 mins. After closing gauges the vac held. Filled unit with 4.25oz of R134a. Low side pressure was 2psi and high side was 150psi. Informed CX to give unit 36-48 hrs to get to temps. Job is complete
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW0
Near Leesburg, VA 20175
Ricky E.
Job Details: 06/02/2022
"ck fnd unit stuck in the off position... resetpower and verified the operation of the unit, unit cks ok.."
We serviced a
JENNAIR COOKTOP
Model JIC4430XS00
Near Bethany Beach, DE 19930
Frederick R.
Job Details: 06/02/2022
Assisted ME on repair
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRB05
Near Kinston, NC
Ronnie B.
Job Details: 06/02/2022
"cx complaint of unit not making ice.. checked unit and ice cubes in bin are extremely thin, indicating low water flow to ice maker. ran harvest and completed but no heat. when ice maker performed fill very little water came in. checked filter and filter needs to be changed, found water vavles not opening all the way. unit has a block of wood under unit and floor is not in good condition. will advise cx to have unit accessible for return visit as not taking liability for possible floor damage from moving unit. Also advised cx to replace filter. ordering ice maker and water valve.; ordrng 1 WPW10179146 (valve-inlt) and 1 WPW10300022 (ice maker)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404EBS1
Near Alexandria, VA 22308
Lloyd B.
Job Details: 06/02/2022
Cx complained the unit did not clean. Inspected the unit and found the spray arm wasn't rotating correctly. Reinstalled the arm and tested and it runs properly with no error codes or leaks. Job complete
We serviced a
MAYTAG DISHWASHER
Model MDB7959SHZ0
Near Clarksville, MD 21029
Robert L.
Job Details: 06/02/2022
"cx complaint top rack falling, found adjusters have cracked and deteriated, 4th time seeing this, ordering left side adjuster, will use pre-id parts on return....costco 2 year; ordrng 1 WPW10609579 (adjuster)"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Milford, DE 19963
Frederick R.
Job Details: 06/02/2022
"CX complaint is white stains on dark clothes and loud noise in spin. Inspected/tested WM and verified CX complaint. Replaced suspension from prior diagnosis. Tested and loud noise still veryt evident. Inspected under unit and found gearcase leaking oil. Ordering gearcase, motor, splutch, belt and actuator. All parts in stock at Tribles. Sami pulling motor from OS. Rescheduled CX for 6/17/22. FR on return only. 2CT gearcase; ordrng 1 W11454734 (gearcase) and 1 W11239857 (belt) and 1 W10913953 (actuator) and 1 W10721967 (drive pulley) and 1 W11497303 (motor)"
We serviced a
WHIRLPOOL OVEN
Model KGRA806PSS00
Near Washington, DC 20037
David J.
Job Details: 06/02/2022
Cx cancelled at door. Cx stated I tried to call but got a automated thing. We are fine and dont need anything I guess hes fine. Job done
We serviced a
MAYTAG REFRIGERATOR
Model MFW2055FRZ00
Near Richmond, VA 23237
Chris B.
Job Details: 06/02/2022
cx denied entry at door
We serviced a
JENNAIR RANGE
Model JGC7636BS01
Near Leesburg, VA 20176
Ricky E.
Job Details: 06/02/2022
"installed the lp covertion kit send by wpl, verified operation, unit cks ok.."
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near Washington, DC 20002
David J.
Job Details: 06/02/2022
Cx cancelled for today and will call and reschedule. It was Cx daughter and was not prepared to pay diag fee. Also this unit is stacked and dryer will need to be removed to find out whats going on. ; ordrng 1 2ndtech (2nd tech)
We serviced a
KITCHENAID REFRIGERATOR
Model KBFC42FTS04
Near Centreville, VA 20120
Richard B.
Job Details: 06/02/2022
"CX complant. Water leaking from fridge, Inspected unti and found water dripping off bottom of freezer door , Found evap drain clogged with ice , Thawed out drain, removed all ice , found a blue berry causing issue. Collected 230 . 120 and 110 labor , Job completed, RB"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC300ESS04
Near Washington, DC 20002
David J.
Job Details: 06/02/2022
Cx complaint unit freezer door coming apart. Replaced door with new one and made sure everything was sealing properly. Unit is now working as intended.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS00
Near Vienna, VA 22182
Christian C.
Job Details: 06/02/2022
Cx complaint unit is dispensing water slowly. Inspected unit found water pressure to inlet valve good. Water pressure from filter housing to dual valve and inlet valve to filter housing same. Ordering inlet valve. Cx paid in full.; ordrng 1 WPW10238100 (inlet valve)
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Chester, VA 23831
Chris B.
Job Details: 06/02/2022
cx complaint unit makes loud noise inpsected unit found obstruction in drum gasket removed obstruction tested unit working as desighned
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Washington, DC 20016
David J.
Job Details: 06/02/2022
Cx complaint heater element service pointer. Arrived at Cx house. Cx has had an emergency and today will not work. Please call Cx after today to try and reschedule. ; O-emld tckt
We serviced a
WHIRLPOOL O.T.R MICROWAVE
Model KMBS104ESS03
Near Towson, MD 21286
Milton J.
Job Details: 06/02/2022
Cx complaint time on console keeps only partially displaying. Installed new Console and Control as ordered by previous tech. Tested unit and is now functioning properly. -MJrob
We serviced a
KITCHENAID REFRIGERATOR
Model KBRO36FMX01
Near Cabin John, MD 20818
Roberto I.
Job Details: 06/02/2022
"CX complaint no cool.Found unit at room temp, fans running, compressor not running and cold, inverted led blinking 3 times (bad inverter). Confirmed 120Vac and 3.5Vdc sent from main boar to inverter. Compressor resistance reading 7ohm and 7.1ohm (good). Ordering inverter W10629033. Collected 412.04, balance due 125. Return visit 6/8/22; ordrng 1 W10629033 (inverter)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Fairfax, VA 22031
Jason A.
Job Details: 06/02/2022
CX complaint DW not drying - no heat. Control no voltage to thermal fuse or htr. HTR measures 12OHMS. Replaced control. 120VAC to htr. Ran test wash. Start NORMAL cycle. Unit is advancing. NO LEAKS > JJ
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT348FMES00
Near Ellicott City, MD 21043
Robert L.
Job Details: 06/02/2022
"cx complaint not cooling properly, found 48 RC 20 FC unit running no frost pattern large ball of ice top right corner of evap, .6 amp draw, low on refridgerant, sealed system leak, ordering compressor , evap and drier....3 count sealed system; ordrng 1 WPW10507886 (compressor) and 1 W10843121 (filter dryer) and 1 W10143759 (drier (service)) and 1 W10836706 (evaporator)"
We serviced a
WHIRLPOOL DRYER
Model MEDC465HW0
Near Rockville, MD 20850
Julian H.
Job Details: 06/02/2022
COTSCO 2YR WARRANTYCx complaint about thermal event on the back found power cord L1 had a thermal event causing terminal block to melt and wires to short replaced parts from preid CX to buy a new power cord looks fine now
We serviced a
JENN-AIR REFRIGERATOR
Model JSC24C8EAM00
Near Clinton, MD 20735
Shawn D.
Job Details: 06/02/2022
"cx comlpaint unit is barley cooling fridge is kinda working freezer is cool so removed everything out of freezer. inspected unit and confirmed warm temps fridge is 45 and freezer is 40. found freon leak again on fridge evaporator dye everywhere. ran test 4 and vale is working as well as compressor. gave cx quote and he agreed for evap replacement. went to van grabbed fridge evaporator and drier installed both then vacumed unit down then filled to 5.3 oz and started cooling. collected payment unit is good; ordrng 1 WPW10643261 (fridge evaporator sd v/s/) and 1 WPW10143759 (drier sd v/s), used 1 WPW10643261 (fridge evaporator), and 1 WPW10143759 (drier) from stock"
We serviced a
WHIRLPOOL WASHER
Model MVW7230HW
Near Rising Sun, MD 21911
Alexander W.
Job Details: 06/02/2022
"CX stated lid lock broken tested inspected and verified cx complaint found latch cover defective causing strike to become defective as well installed new strike from VS and ordering new latch cover got unit working temp when part comes in to call CX to schedule; ordrng 1 W11545554 (cover) and 1 W11457841 (strike), used 1 W11457841 (strike) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHV00
Near Chantilly, VA 20152
Richard B.
Job Details: 06/02/2022
"CX complant. No ice , Prior diagnosis found unit needs a door. Installed new door using existing handle and ice bin and drip tray. Cycled power to unit and tested , Working as designed, CX requested we check temps in fresh food compartment, 43 under milk , 40 under ice tea 46 under apple top shelf , 41 under casseroll dish . Job completed, RB"
We serviced a
MAYTAG WASHER
Model MHW5630HC2
Near North East, MD 21901
Alexander W.
Job Details: 06/02/2022
"CX stated unit is not draining properly. tested inspected and verified cx complaint found drain pump was clogged, removed obstruction in pump and tested unit, unit is now operating as desgined job is complete."
We serviced a
WHIRLPOOL WASHER
Model WFW95HEDC0
Near Gambrills, MD 21054
Shane B.
Job Details: 06/02/2022
"complaint is the washer displaying F3E1 and door not opening. when i arrived door was open. bellows is full of water and dog hair but drum is empty. found F3E1 pressure system issue, F6E3 comm error, F8E3 overflow condition. cleared codes. tried running service cycle. door locked and drian pump started running. unit did not move past that, only ran pump unitl i pulled the plug. pressure hose is not clogged, control is sending 5vdc to pressure sensor. unit needs a new sensor. cx paid in full. schedule when part is avialable.; ordrng 1 WPW10448876 (switch-wl)"
We serviced a
WHIRLPOOL DRYER
Model WED5100HW2
Near Quinton, VA 23141
Gill G.
Job Details: 06/02/2022
cx complaint: unit not heating properly. no stored fault codes. tested unit and found it is fully functional. lowered front feet to allow load to reach moisture sensor better. unit is working as designed.
We serviced a
WHIRLPOOL OVEN
Model MGR8800FZ
Near Odenton, MD 21113
Kevin P.
Job Details: 06/02/2022
"unit is in warranty per receipt p.o.p. saved to quik pics. cx complaint unit is brand new and cx said she smelled gas and oven didnt not light, oven is in fact lighting and what cx is smelling is the oven burning off which ovens will do as they are brand new and need to burn off excess oils and such from production. unit tests good, advised cx she can use oven and burn off will dissipate over her first few uses or she can set the oven to 350 and run it one time for a few hours and get it over in one shot, also suggested she put a fan at her closest window to draw the smoke and odor out of the home. unit working as designed, job complete."
We serviced a
WHIRLPOOL DRYER
Model WED5100HW2
Near Sunderland, MD 20689
Shawn D.
Job Details: 06/02/2022
cx compalint unit is cutting off mid cycle panel time will be wrong and if she trys to start it again after it stops she said its just ticks does not count down to start. inspected unit then checked for error codes and found none. ran unit and is heating good but rear panel is vibrating bad so added a screw to it and now sounds good but unit is getting hot. checked vent outside and theres pantry hose on vent and the panty hose are clogged with lint. i removed pantry hose showed cx she has a flap on unit that works and does not need panty hose. told cx to keep an eye on unit. unit is good
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Marshall, VA 20115
Daniel J.
Job Details: 06/02/2022
replaced controls removed frost build up on evap cover confirmed thermistors was reading temps and heater 105 ohms voltage 120vac from control to heater test 90 called tech support had everything documented and informed to have customer observe over night sr7733792379
We serviced a
WHIRLPOOL MICROWAVE
Model WML55011HS07
Near Myersville, MD 21773
Brian R.
Job Details: 06/02/2022
cx complaint is unit stopped heating and making a loud noise when running. put wet towel in unit to test and towel was still cold and unit made loud humming sound. replaced mag and tersted. most of the sound went away but no heat. trans making noise. more noise then it should. will order parts needed and office will schedule.; ordrng 1 W11334531 (Transformer) and 1 W11213318 (CAPACTR)
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW1
Near Gainesville, VA 20155
Daniel J.
Job Details: 06/02/2022
unit stopped during cycle lid locked and water in tub with clothing entered diag cycle no function from washer tilted back found spliced connections and wire broke at connector ordering lower harness; ordrng 1 W11568983 (lower harness)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBW00
Near Hanover, PA 17331
Drew B.
Job Details: 06/02/2022
"cx complaint that unit is making a clicking/ knocking noise and when arrived wasnt not able to duplicate the noise and even tried in test mode the damper, compressor, evap fan, and condensor fan all have no noise when running and unit is cooling in the correct range and is operational....also checked the icemaker and the icemaker is not hooked up and even jumped icemaker.. and cx will try to get recording of sound i happens again..... collected 120.00.."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Middletown, DE 19709
Alexander W.
Job Details: 06/02/2022
"CX stated top gasket sticking out, inspected tested and verified cx complaint found when i installed door panel I didnt seat the gasket properly adjusted front panel and tested unit, unit is now operating as desgined job is complete."
We serviced a
WHIRLPOOL WASHER
Model MVWP576KW1
Near Charlottesville, VA 22903
Kyle A.
Job Details: 06/02/2022
Cx complaint of unit not spinning. Did confirm splutch is stripped and has melted and bent teetch on gearcase. Will need to return with gearcase and splutch and shield. ; ordrng 1 W11454738 (Gearcase)
We serviced a
JENN-AIR RANGE
Model W30400P
Near Silver Spring, MD 20905
Israel R.
Job Details: 06/02/2022
I made a mistake. The part is needed is the relay board not the board i ordered. WHen i looked at the parts distributor the relay board is not longer available. Customer needs a refund for parts and labor. Unit is Unrepairable. Board is NLA. Im sorry; saved tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Staunton, VA 24401
Kyle A.
Job Details: 06/02/2022
Cx complaint of unit not stopping the production of ice. Did confirm icemaker arm had become unseated. Reseated arm and unit is now as designed.
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Williamsburg, VA 23185
Jason T.
Job Details: 06/02/2022
"Cx complaint, long dry times during any cycle, tested all circuits, found motor harness connection backed out at L1 terminal. Repaired the loose connection, verified vac voltages, tested cycle temperature at 145 degrees...working as designed."
We serviced a
WHIRLPOOL DRYER
Model WED7500GC0
Near Afton, VA 22920
Kyle A.
Job Details: 06/02/2022
Cx complaint of unit not heating. Did confirm and found units element not reading continuity. Will need to return with element.; ordrng 1 WP3387747 (Element)
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Newark, DE 19702
Alexander W.
Job Details: 06/02/2022
"CX stated top latch boke. tested inspected and verified cx complaint found latch defective replaced latch from pre-id parts tested unit, unit is now operating as desgined job is complete."
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW0
Near Charlottesville, VA 22902
Kyle A.
Job Details: 06/02/2022
Cx was unavailable ; saved tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Bel Air, MD 21014
Neil H.
Job Details: 06/02/2022
CX COMPLAINT THE ICE COMING OUT IN 3'S AND THE BIN GEARS JAMMED.; ordrng 1 W11185686 (ice-contnr) and 1 WPW10300024 (icemaker)
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29BBMS00
Near Edgewater, MD 21037
Shane B.
Job Details: 06/02/2022
cx complaint is water leaking from the fridge section. when i arrived cx had already removed all food and the pantry drawer. water was under the pantry drawer. drain line seems to be clogged. i found the drain pan is full of ice. used a hair dryer to melt ice beings my steaming is broken. drain line is now clear. unit is working as designed.
We serviced a
KITCHENAID REFRIGERATOR
Model KSRL25FTSS01
Near Williamsburg, VA 23188
Jason T.
Job Details: 06/02/2022
"Cx complaint, ice collecting at the icemaker fill tube, icemaker level sensor blinking indicates that IR sensor is not reading properly...found icemaker not shutting off, shorted sensor. Repair estimate total : 583.42 cx is going to speak to her husband in reference to the repair, charging for the service call only : 120.00 (paid in full check # 4692) advised cx repair estimate is valid for 30 days.; ordrng 1 W10757851 (Ice maker IR kit) and 1 2198597 (Icemaker Assembly)"
We serviced a
WHIRLPOOL WASHER
Model MHW8100DW0
Near Clifton, VA 20124
Richard B.
Job Details: 06/02/2022
"CX complant, Washing machine acts on its own and stops cycle. Inspected unit and found water level error and corrupt acu error . After clearing error codes and checking water level sensor unit will need a ACU, with age of machine, CX is paying the 120 service call only and will decide. RB; ordrng 1 W11032116 (control 282.14)"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Baltimore, MD 21206
Shane M.
Job Details: 06/01/2022
"cx complaint the unit isnt working proper found 2 error codes. F8E1 F7E1. raned test cycle, could hear popping in shifter. but unit passed test cycle. ordering actuactor, splutch, control board.; ordrng 1 W11513246 (control) and 1 W10721967 (splutch) and 1 W11481722 (actuator) and 1 W11239857 (belt)"
We serviced a
WHIRLPOOL DRYER
Model MED7230HW
Near Gerrardstown, WV 25420
Danny R.
Job Details: 06/01/2022
installed parts checksok
We serviced a
WHIRLPOOL FREEZER
Model KRFF507HPS03
Near Manakin-Sabot, VA 23103
Jerod R.
Job Details: 06/01/2022
tested unit found unit is operating as designed advised customer of proper open and closing of the doors and noises unit may make
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Roanoke Rapids, NC 27870
Chris B.
Job Details: 06/01/2022
cx complaint unit stops mid cycle inspected unit found only error code stored is F0E9 off balance load pause cleared errors tested unit advised cx on use and care unit working as desighned
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDZ00
Near Alexandria, VA 22302
Lloyd B.
Job Details: 06/01/2022
Cx complained the rc wasn't cooling. Inspected the unit and found the fan motor wasn't turning. Installed new motor and tested and the fan is now running. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5PVEXWS11
Near Manassas, VA 20112
Demonte S.
Job Details: 06/01/2022
Inspected the unit. Found that the cx is saying that the Refrigerator is Dispensing Water slowly. Pulled Water Filter out. Unit started to Dispense Water Normal. Put Water Filter back in Water started to Dispense Water slow again. Cx has tried multiple Filters. Unit will need the Water Filter Housing = WPW10121143. Cx paid for the Service Call Only by Card. Cx is paid in full. If the cx calls back order the Water Filter Housing. Don't go without parts. **** Parts on back order ****.
We serviced a
WHIRLPOOL MICROWAVE
Model KOCE500ESS11
Near Vienna, VA 22180
Richard B.
Job Details: 06/01/2022
"CX complant. Wrong color console installed, Installed new console and tested unit several times. Working as designed. Job completed, RB"
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Richmond, VA 23227
Thomas B.
Job Details: 06/01/2022
Cx complaint unit is not working properly inspected unit found clogged cold water filter cleaned out and tested unit now functions normally educated cx on cleaning this filter unit is working as designed. Cx is not happy with water level unfortunately this is how these units operate cx states she doesn't think there's enough water even when in deep fill unit fills to proper levels bow unit functions normally
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHV00
Near Chesapeake, VA 23323
Zachery R.
Job Details: 06/01/2022
"cx complaint leds not illuminating, checked unit to verify issue. leds receiving proper voltage. come to find defective module. quoted cx, cx approved repair. ordering module to complete repair. cx paid in full W11043011 88.24; ordrng 1 W11043011 (module)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Richmond, VA 23233
Joseph D.
Job Details: 06/01/2022
replaced failed icemaker and it now cycles properly
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHZ00
Near Edenton, NC 27932
Austin D.
Job Details: 06/01/2022
W11557000 152.16 ice makeW11407678 138.71 ice box fancx complaint the unit is not making ice. checked the unit and found that the ice box fan is not blowing air. also the thermistor was out of range and not allowing the unit to make ice. qupted cx for repair. cx has 30 days to decide and paid service call.
We serviced a
KITCHENAID RANGE
Model KRFF507HPS01
Near Vienna, VA 22180
Richard B.
Job Details: 06/01/2022
"CX complant. Noise comin from fresh food section. Prior diagnosis found damper making noise Installed new damper and tested unit, Now opening quiely . Job completed, RB"
We serviced a
WHIRLPOOL OVEN
Model WFE320M0JS0
Near Glen Allen, VA 23060
Thomas B.
Job Details: 06/01/2022
Cx complaint unit is not working properly inspected unit found no issues ran unit to 350 no issues ran to 400 no issues checked terminals all good no burnt or loose wiring cx roommate states unit has been working fine and hasn't seen the issue unit is working normally
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSF26C3EXF01
Near Baltimore, MD 21216
Keith H.
Job Details: 06/01/2022
cx wants orignal tech because i infromed him that its possible that liner of door can be damaged while replacing gasket and normally we replace the door instead of gasket; saved tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM06
Near Hanover, MD 21076
Robert L.
Job Details: 06/01/2022
"cx complaint never made ice, foujnd bail arm stuck reset icemeaker in bracket, ran diagnostics, and harrvested and filled properly, cx to monitor , if sticks again will need new icemaker"
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Arlington, VA 22201
Emmanuel R.
Job Details: 06/01/2022
"installed UI,control and moisture sensor, tested unit , unit is working properly."
We serviced a
JENN-AIR COOKTOP
Model JGD8430ADS
Near Richmond, VA 23238
Joseph D.
Job Details: 06/01/2022
"replaced orifice holder and screws, unit ignites properly.; ordrng 1 74007736 (burner asy 92.24)"
We serviced a
ADMIRAL ALL IN ONE W/D
Model n/a
Near Crofton, MD 21114
Lucas R.
Job Details: 06/01/2022
recieved oil change at jiffy lube 730 j. clyd morris blvd. newport news VA 23601
We serviced a
JENN-AIR RANGE
Model JDS9865BDP23
Near Linthicum Heights, MD 21090
Kevin P.
Job Details: 06/01/2022
installed new control and door gasket and verified elements are coming on and up to preheat. job complete.
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRS07
Near Newport News, VA 23608
Gill G.
Job Details: 06/01/2022
verified cx complaint of unit doors having rust spots. found rust spots on both doors. ordered right and left doors in stainless. informed cx that doors would be shipped to her home and to inspect them and call us when they arrive.; ordrng 1 LW11156544 (dor-fip) and 1 LW11156544 (dor-fip)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507EWH01
Near Washington, DC 20018
Shawn D.
Job Details: 06/01/2022
arrived checked temps freezer is at 0 fridge 38 ice bin full to the top. cx said sometimes fridge will get to 43 degrees but stays in the high 30s. found freezer has full frost pattern s.s. not needed. i then opened both fridge doors again and none of the lights came on i then opened freezer door and all lights came on. maybe a bad dooor switch and cx also pointed out under ice maker is building ice so checked that out and all seals are leaking air ice box fan working good. friideg evaporator cover is deformed and needs to be changed so infomred cx on return if he could empty fridge before we come that would be great and is going to that for us. ordering more parts for return; ordrng 2 W11384469 (door switches)s and 1 WPW10635022 (ice box adapter) and 1 WPW10280988 (ice maker gasket) and 1 WPW10320706 (ice maker gasket) and 1 WPW10553630 (ice maker vent panel) and 1 W11087201 (heater) and 1 W10673884 (gasket) and 2 W10638483 (gaskets)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Franklin, VA 23851
Lucas R.
Job Details: 06/01/2022
"cx complaint no cool, checked unit found shorted powercord, unable to test any functions without poweer.; ordrng 1 W11563716 (harness unit)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Timonium, MD 21093
Keith H.
Job Details: 06/01/2022
replaced heater per serivce pointer
We serviced a
MAYTAG WASHER
Model MEDC465HW0
Near Virginia Beach, VA 23452
Lucas R.
Job Details: 06/01/2022
unit no longer in store.; saved tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Norfolk, VA 23504
Carl A.
Job Details: 06/01/2022
"cx complaint of unit ,checkedu nit to find no frost pattern got be hind unit to find amp draw of .7 amps unit has leak ordering parts needed for repairs; ordrng 1 W10836706 (evaporator) and 1 WPW10507886 (compressor) and 1 WPW10143759 (dryer) and 1 W10913906 (coupler) and 1 4387444 (evap repar)"
We serviced a
WHIRLPOOL DRYER
Model WED8127LW1
Near Virginia Beach, VA 23454
Lucas R.
Job Details: 06/01/2022
"cx complaint console not working, checked unit found harness spaerated console screws no longer holding to console, and back panel warped allowing moisture to enter u.i; ordrng 1 W11419059 (u.i) and 1 W11164312 (harness) and 1 W11401363 (console) and 1 W11433112 (panel)"
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Charlottesville, VA 22902
Kyle A.
Job Details: 06/01/2022
Cx complaint of unit not completing cycle. Did confirm and found low flow error. Cold valve is not always opening and is making a very loud hum. Will need to return with valve. Please put on me as a shop job due to low signal.; saved tckt
We serviced a
AMANA WASHER
Model NED4655EW1
Near Virginia Beach, VA 23452
Lucas R.
Job Details: 06/01/2022
"cx complaint unit not starting, checked unit found lbu wire unseated from thermal fuse, resteated, tested, unit working as designed."
We serviced a
KITCHENAID OVEN
Model KSDB900ESS4
Near Arlington, VA 22204
Lloyd B.
Job Details: 06/01/2022
Cx complained the units glass was broken. Installed new glass and the door works as designed. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ15
Near Norfolk, VA 23502
Lucas R.
Job Details: 06/01/2022
"cx complaint wiring issue, checked unit found led assembly wires seperated., also found shelves broken.; ordrng 1 W11527432 (light assembly)"