We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEZ12
Near Gettysburg, PA 17325
Andrew S.
Job Details: 05/25/2022
Per previous tech I was able to access and replace the inlet vale. I then ran water thru the dispenser and harvest test for the icemaker. The valve is functioning as intended. Job complete
We serviced a
WHIRLPOOL WASHER
Model MVW6230HW0
Near Richmond, VA 23235
Joseph D.
Job Details: 05/25/2022
"unit with worn/failed suspension, when filling, unit sitting on floor. must replace suspension. cx declined repair in order to call whirlpool for coverage."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Petersburg, VA 23805
Chris B.
Job Details: 05/25/2022
cx complaint unit will condensate in top left corner of fc isnpected unit found gap in seal qouted cx 120 sc 15 shipp 55 labor 35.76 tax 821.73 collected 120 sc cc cx stated they will be replacing unit
We serviced a
WHIRLPOOL DRYER
Model WED49STBW1
Near Dillsburg, PA 17019
Andrew S.
Job Details: 05/25/2022
Per previous diag I was able to access and replce the blower wheel and seal. I found that the lint chute and motor housing were not in need of replacement. I found that the motor bracket was bent and not securing the motor squarely. I was able to bend the bracket straight and secure the motor securely. I then tested the unit and found that it is functioning as intended. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJB00
Near Manassas, VA 20110
Demonte S.
Job Details: 05/25/2022
Installed the Couplers. Pulled Vacuum on the unit. Unit is holding a Vacuum. I then filled the unit. Unit is starting to Cool.( Advised the cx to allow 3-5 days for the unit to Cool. Before adding Food to the unit.) Any questions please check Sd Pictures. ; used 1 R 600 Gas ( R 600 Gad) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near Midlothian, VA 23112
John P.
Job Details: 05/25/2022
"CX complaint unit not making ice in a responsible time, and not recovering to fill bin even after several days. ff 40 fr 4 set to 37 & 0. Called techline talked to Ed said to put a data temperature logger in freezer and based off temps if they're in range to then replace ice maker if not to give them a call back with data. Also had me check wire connections and overhead compartment for ice maker found all connectors seated tightly no issues with wires appearing to be pinched. 7733738365; ordrng 1 Tempdatalogger (Temp data logger)"
We serviced a
WHIRLPOOL OVEN
Model WFE515SOJS1
Near Richmond, VA 23235
Joseph D.
Job Details: 05/25/2022
kcoffiel@yahoo.comunit with infestation on control board. told customer would need note from exterminator and control is backorded. might want to charge for core fee as existing control infested.; ordrng 1 W11567348 (control)
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US0HS00
Near Richmond, VA 23236
John P.
Job Details: 05/25/2022
Installed orifices and cooktop tested working as designed
We serviced a
JENN-AIR RANGE
Model JES9800AAB
Near Midlothian, VA 23113
Joseph D.
Job Details: 05/25/2022
"unit with failed relay on main control board. it is stuck in the on position. must replace control, main control no longer available. unable to repair unit. unable to locate break for unit. customer states 'there is no breaker for unit'. unable to unplug unit as downdraft is mounted and pressed into outlet. Unit also with failed INF switch LF. reported to safety"
We serviced a
KITCHENAID REFRIGERATOR
Model KBRC36FTS04
Near Vienna, VA 22182
David J.
Job Details: 05/25/2022
Cx father just got here and did not realize there was a service call price. He was not paying and said his son will call us back if he wants
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS25EWMS10
Near Columbia, MD 21045
Kevin P.
Job Details: 05/25/2022
"cx complaint unit not making ice, when cycled unit rotates and arm lowers but never calls for water just continues to cycle back to back. installed new ice maker 274.27 total collected by cc. job complete."
We serviced a
WHIRLPOOL MICROWAVE
Model WML55011HB3
Near Richmond, VA 23233
Jerod R.
Job Details: 05/25/2022
"replaced ordered parts found unit front fan is loud and causing a bunch of noise , ordered new fan and wheel; ordrng 1 W11088354 (wheel-fan) and 1 W11443154 (fan)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Edgewater, MD 21037
Shane B.
Job Details: 05/25/2022
installed part and tested unit for cx. unit is working as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Richmond, VA 23236
John P.
Job Details: 05/25/2022
"CX complaint unit not making ice and not dispensing water or ice, upon arrival CX stated unit had started to make ice the night b4, checked unit found water now dispensing and ice now dispensing. Checked temps, door switches deli UI all appear to be functioning normally, called techline talked to Austin said to do a reboot. 7733735225"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Disputanta, VA 23842
Chris B.
Job Details: 05/25/2022
cx complaint unit makes thumping sound inpected unit confirmed cx complaint found im inlet tube shoot not alighned with tube thawed ice tested unit working as desighned
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Leesburg, VA 20176
Jason A.
Job Details: 05/25/2022
CX complaint DW leaked from HTR & after HTR was replaced cannot run wash cycle. Found wash motor was rusted. See SDpics. Replaced sump FAE2 vent wax motor error K12SMD0DPL1 Called techline SR:; ordrng 1 W11414073 (vent wax motor)
We serviced a
KITCHENAID DISHWASHER
Model KDTM704ESS3
Near Leesburg, VA 20176
Jason A.
Job Details: 05/25/2022
CX complaint DW door wont close. Found bottom panel is bent. & 2 screw nuts have snapped. Tried to straighten out panel but not able to. Door CAN NOT close with panel in place > JJ; ordrng 2 W10910629 (nut)s and 1 W10909064 (panel)
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Disputanta, VA 23842
Chris B.
Job Details: 05/25/2022
replaced heater elm tested unit working as desighned
We serviced a
WHIRLPOOL OVEN
Model WFE770H0FZ1
Near Mount Airy, MD 21771
Sal R.
Job Details: 05/25/2022
"CX complai t was that the tuni would not preheat. I found that the baked element has blistered and poped in the rear left cornner . CX informed em that he will repair himself. I collected 120.00 for service charges, via credit card."
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW3
Near Laurel, MD 20707
Alexander D.
Job Details: 05/25/2022
"cx complaint unit leaking from door. inspected unit and verified complaint. unit has dryer stacked on top. found some debris in bellow and a wad of hair caked up on bottom side of door glass. cleaned out bellow and door glass. no visual tears or abrasion on bellow. had f0e2 oversuds error stored but cx is using load n go. found cx has never run cleaning cycle. ran quick wash to see if unit still leaks after cleaning door/bellow, no leaks at this time. advised cx to run cleaning cycle with affresh and to keep bellow and door glass clean and call back if issues persist. if cx calls back saying unit is still leaking from door, send tech with bellow(W11314648) and 2nd tech to help unstack dryer."
We serviced a
WHIRLPOOL RANGE
Model WEG745H0FS1
Near Rockville, MD 20852
Julian H.
Job Details: 05/25/2022
CX complaint about large flames on lf burner inspected and found that burner base has some spreaders block causing large flames on sides cap has a defect caiusing a deflection on the spark need parts; ordrng 1 W11435570 (burner cap) and 1 W11435659 (burner base lf)
We serviced a
JENN-AIR DBL WALL OVEN
Model JJW9627DDS
Near Rockville, MD 20854
Julian H.
Job Details: 05/25/2022
CX complaint about had a spill of oil on oven from a pan that she forgot inside causing flames wants to make sure oven is working in properly conditions after fire was controlled Cx had cleaned spilled tested ovens still a little residue causing smoke but not harm to oven or CX both ovens working properly
We serviced a
WHIRLPOOL WASHER
Model WTW5100HW2
Near Laurel, MD 20724
Alexander D.
Job Details: 05/25/2022
"replaced control, lid latch and strike. tested unit. unit is now working properly"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Baltimore, MD 21234
Shane M.
Job Details: 05/25/2022
installed new facia ordered by previous tech. calibrated the unit. unit working properly.
We serviced a
KITCHENAID RANGE
Model KSGG700ESS3
Near Middletown, MD 21769
Brian R.
Job Details: 05/25/2022
came out and replaced parts that were needed. tested broil again. was able to heat to 400 this time and broil now checks. checked for codes and explainted how fan works on this unit. unit now checks. job complete.
We serviced a
WHIRLPOOL WASHER
Model GEW9260PW0
Near Monkton, MD 21111
Neil H.
Job Details: 05/25/2022
CX SAID UNIT STARTED WORKING AND NO SERVICE NEEDED.
We serviced a
WHIRLPOOL O.T.R MICROWAVE
Model WML55011HS4
Near Richmond, VA 23235
John P.
Job Details: 05/25/2022
"Upon arrival CX stated has extended warranty advised cx to call extended warranty company, CX declined service at this time."
We serviced a
MAYTAG REFRIGERATOR
Model MSF25D4MDM02
Near Washington, DC 20011
Samuel R.
Job Details: 05/25/2022
cx comlaint unit is not making ice.inspected unti and found unit to had ice get stuck.clearwd ice and tested unit.ice maker is now working properly.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Cartersville, VA 23027
Jerod R.
Job Details: 05/25/2022
"tested unit found unit had bad valve, unit had leak thru on cold valve , replaced valvle; used 1 W11210463 (valve) from stock"
We serviced a
MAYTAG WASHER
Model MLE22PRAYW2
Near Rockville, MD 20850
Julian H.
Job Details: 05/25/2022
CX complaint about unit giving error F21 long drain according to TS can be cause by suds took pump filter out and hose from tub to pump confirmed no blocks erased error ran test and found a lots of suds explained Cx about suds consumption and how to prevent this to happened working fine now
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near La Plata, MD 20646
Robert A.
Job Details: 05/25/2022
I installed the ordered parts and tested the unit for the cx. The unit is working as designed.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Richmond, VA 23235
John P.
Job Details: 05/25/2022
CX complaint unit making noise checked unit found noise coming from pully shield rubbing on cam assembly adjusted pulley shield tested working as designed
We serviced a
JENN-AIR OVEN
Model JDS9860BDB
Near Silver Spring, MD 20901
Roberto I.
Job Details: 05/25/2022
"Cx complaint door locked and fan on all the time.Confirmed complaint, unlocked door and removed console, found shorted tem sensor. Removed sensor from cavity, found melted connector. Hard wired sensor and tested it from the control, rsistance reading 1094ohm (good). The fan stopped and the door latch opened. Resetted power and tested oven. Unit is good"
We serviced a
JENNAIR RANGE
Model JDS9860BDS
Near Disputanta, VA 23842
Chris B.
Job Details: 05/25/2022
installed lp kit tested unit working as desighned
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0AS05
Near Ashburn, VA 20148
Richard B.
Job Details: 05/25/2022
"CX complant, Oven shut off by itself, Insopected unit and found F6E1 error code for overtemp. Did a oven preheat to 350 and when temp got to 179 actual , temp read with sensor 225 the control board started buzzing. Temp was off by 60 degrees once it reached 350. Ordering sensor and control. RB; ordrng 1 W10859573 (sensor)"
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS11
Near Ashburn, VA 20147
Jason A.
Job Details: 05/25/2022
CX complaint MW+O MW was heating then error appeared. Found F1E5 error. Test & checked door switches status in diagnostics. Returning tech: replace both mag & inverter at the same time. Per techline if 1 goes down it will affect the other > JJ; ordrng 1 W11325604 (inverter) and 1 W11346197 (magnertron) and 1 W11325786 (MW Apl Mgr)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ
Near Richmond, VA 23222
Gill G.
Job Details: 05/25/2022
upon arrival. cx stated that unit is working and draining as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Ashburn, VA 20148
Richard B.
Job Details: 05/25/2022
"CX complant. Moise coming from fridge like last time. Inspected unit and found damper making noises again when opening and closing. Ordering air difuser , Not in stock , Further work needed, RB; ordrng 1 W11236851 (air difuser)"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW2
Near Ashburn, VA 20147
Richard B.
Job Details: 05/25/2022
"CX complant. After repairs , Washer taking long time to fill , Prior diagnosis found valve not opening fully to allow water to flow. Installed new valve and unit working as designed. Job completed, RB"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Richmond, VA 23225
Gill G.
Job Details: 05/25/2022
replaced right side door. leveled door. heated gasket. tested. unit is working as designed. removed old door from home.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Arlington, VA 22204
Christian C.
Job Details: 05/25/2022
Installed parts. Cx also says that right RC door gaskets are torn. Ordering gaskets. Cx is requesting door pickup.; ordrng 2 W10830055 (gasket)s
We serviced a
JENN-AIR OVEN
Model JJW2830DS00
Near Ashburn, VA 20147
Richard B.
Job Details: 05/25/2022
"CX complant. Oven not usable. Prior diagnosis found console UI is needed, Installed console UI and set console to JJW2830 , Set CX preferances on display. Did a oven preheat to 350/ . ovens working as designed. Job completed, RB"
We serviced a
KITCHENAID DISHWASHER
Model KDTE704DSS0
Near Vienna, VA 22180
Carl R.
Job Details: 05/25/2022
Control panel lights not working. inspected the dishwasher and noticed that the control panel isn't working. Removed the outter door skin and inspected the wire harness for corrosion. Secured the wire harness and console is working for now. Cx is thinking about the unit.
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Fairfax, VA 22031
Carl R.
Job Details: 05/25/2022
"Arrived at cx home, 2 dogs are outside. Door is open. Called the office. Waited 10 min.needs to reschedule"
We serviced a
WHIRLPOOL WASHER
Model MHWE300VW12
Near Arlington, VA 22203
Christian C.
Job Details: 05/25/2022
"Cx complaint unit is leaving brown marks on clothing. Inspected unit found F20 no water detected, and F27 overflow. Stacked unit unable to take down unit. Quoted cx and they will not be going through with repair. Collected for service call."
We serviced a
WHIRLPOOL DRYER
Model CEM2745FQ1
Near Silver Spring, MD 20901
Roberto I.
Job Details: 05/25/2022
Replaced timer and ran a cycle. the unit worked ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ03
Near Cambridge, MD 21613
Emmanuel R.
Job Details: 05/25/2022
"Cs icemaker not working, Confirmed complaint found the wiring harness to be bad ,preid icemaker didnt come with the harness. Customer needs wiring harness W10838084 and maybe the icemaker aswell . quoted customer for both buyt declined, he will call back if he changes his mind.collected 120 cash for svc call"
We serviced a
WHIRLPOOL MICROWAVE
Model KMBP107ESS03
Near Washington, DC 20015
Samuel R.
Job Details: 05/25/2022
cx complaint unit does not work.ijspected unit and found door switch not activate unless it was pushed deep inside unit.door hinges are good.unit will need new door switches.cx owes 116.60 W11033422 special order; ordrng 1 W11033422 (special order)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Washington, DC 20008
Ricardo S.
Job Details: 05/25/2022
"Cx complains that the water dispenser not working, inspected the unit.. connection on dual valve cks ok, when i press the dispenser switch i hear a clicking noise on the control board, but not power going into the valve . order parts; ordrng 1 W11196400 (cntrl-elec) and 1 w11423781 (door ice just in case)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Bowie, MD 20720
Alexander D.
Job Details: 05/25/2022
"cx complaint fz door not closing properly, left side sticking out. inspected unit and verified complaint. found screw for slide rail backed out and is preventing slide rail from sliding all the way back. put piece of wire in screw hole so screw wont back out again and reinstalled screw. tested door. unit is now working properly"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Stafford, VA 22556
Thomas B.
Job Details: 05/25/2022
Cx complaint unit is not working properly inspected unit removed and replaced the gearcase and clutch as well as the fabric softener cover tested unit no leaks filled tub and tested drain hose no leaks. Unit now functions normally
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW 2
Near Virginia Beach, VA 23452
Carl A.
Job Details: 05/25/2022
"cx complaint of unjit not wahing clothes,checked unit to find the following error code 7E5,found that the actuator was fultay,replaced actuator tested and calibrated works as designed"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Greenville, NC 27834
Ronnie B.
Job Details: 05/25/2022
"cx complaint of unit just bliking lights. checked unit, unit is full of water and found error code f9-e1, f8-e6. checked under unit and found drain harness sheared at connector. performed wire repair and installed new connector, properly seated connector, unit drained when plugged in at this point. cleared codes and tested, unit is working as designed."
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BB0
Near Bryans Road, MD 20616
Robert A.
Job Details: 05/25/2022
"Cx complaint that the unit is not reaching the set temp. I inspected the unit to confirm the complaint. I preheat the unit to 350 degrees and it reached the set temp. I checked for error codes and found none, I checked the calibration and it is set at 00. I attempted to preheat the oven 2 more times for the cx and it worked fine. At the moment the unit is working as designed. I collected the service call fee. The gasket is damaged at the bottom but the cx is not concerned about it, I took a photo."
We serviced a
WHIRLPOOL FREEZER
Model WRF767SDHZ02
Near Kinston, NC 28504
Ronnie B.
Job Details: 05/25/2022
"cx complaint of unit stopped making ice. checked unit and found bail arm came out of ice maker on off switch and was in off position. properly installed and secured bail arm and turned on ice maker, tested, completed harvest and filled. advised cx to be mindfull when closing fc door and fc top storage bin as it hits bail arm when closed. unit is working as designed."
We serviced a
WHIRLPOOL WASHER
Model WFW8620HC3
Near Great Falls, VA 22066
David J.
Job Details: 05/25/2022
Cx complaint unit not draining as it should. Replaced parts as stated by previous tech. Tested unit and is working as designed.
We serviced a
WHIRLPOOL WASHER
Model WED4815EW1
Near Williamsburg, VA 23188
Lucas R.
Job Details: 05/25/2022
"cx complaint unitnot heating, checked unit found open cycling thermostat replaced thermostat, tested, unit working as designed.; ordrng 1 WP3387134 (thermostat), used 1 WP3387134 (thermostat) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model KUDS02SRSS1
Near Arlington, VA 22209
Christian C.
Job Details: 05/25/2022
Cx complaint unit door does not close. Inspected unit found door strike does not stay in door latch. Installed door latch. Tested door. Ran unit. Unit is working as designed. Cx paid in full.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Beaverdam, VA 23015
Jerod R.
Job Details: 05/25/2022
replaced heater and tested unit is now fully functional
We serviced a
WHIRLPOOL WASHER
Model MHW3000BW0
Near McLean, VA 22101
Christian C.
Job Details: 05/25/2022
"Cx complaint unit is leaking. Inspected unit found F0E1 load detected during clean cycle, F5E2 door lock error, and F8E1 no water detected. Ran unit through service cycle and while in wash cycle front of unit was leaking because of a tear in door bellow. Did not recieve part. Cx paid in full."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Yorktown, VA 23693
Lucas R.
Job Details: 05/25/2022
"installed pressure reducer, unit still dispensing slowly, cracked water lin to unit, purchased hose from hardware store to replace, called techline spoke to cliff sr7733547912, advised even though pressure is good out of isolation valve replace any ways, and to have harness with diodes on hand. 2 harness, 4 valves at tribles.; ordrng 1 W11512399 (valve) and 1 W11293381 (harns-wire)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ00
Near Washington, DC 20015
Samuel R.
Job Details: 05/25/2022
added parts and adjusted unit correctly.did not make any sounds besides sounds unit is supose to make.working properly
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED2KHAXVS02
Near Germantown, MD 20874
Julian H.
Job Details: 05/25/2022
CX complaint about unit not dispensing ice removed dispenser front confirmed proper operation of switch and paddle not broken pressing & sending power did a diag test confirmed signal wires are fine not broken not pwr to auger motor issue with main control part not listed but same part # on prior & newer model CX OWES 120 LABOR CX OWES 120 LABOR; ordrng 1 WPW10259855 (cntrl-elec)
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS1
Near Fredericksburg, VA 22407
Thomas B.
Job Details: 05/25/2022
Cx complaint unit is not working properly inspected unit removed and replaced the sump and motor assy tested and inspected for proper use unit now functions normally
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Quantico, VA 22134
Demonte S.
Job Details: 05/25/2022
Installed the Main Control Board. Tested the unit. Unit is working as Designed.
We serviced a
AMANA RANGE
Model ACR4303MFS7
Near Gloucester, VA 23061
Lucas R.
Job Details: 05/25/2022
"cx complaint cooktop not working, checked unit found cooktop harness unseated from main harness reseated, tested cooktop and oven, unit working as designed."
We serviced a
WHIRLPOOL DRYER
Model WED8120HW0
Near Dumfries, VA 22026
Demonte S.
Job Details: 05/25/2022
Installed the Control Board. Tested the unit. Unit will not run. Checked the Drum. No Belt around Drum. Unit will need Belt. ; ordrng 1 W10849499 (Whirlpool Dryer Drum Belt)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Hopewell, VA 23860
Chris B.
Job Details: 05/25/2022
cx complaint unit will not dry items inspected unit found heater not working when ion test mode found 12.2 ohm at heater replaced control tested unit elm still not heating ordering two WPW10503548 due to not able to support panel; ordrng 2 WPW10503548 (clips)s and 1 W10832781 (wire harness) and 1 WP661566 (high limit)
We serviced a
KITCHENAID FREEZER
Model KBFN502ESS02
Near Catonsville, MD 21228
Robert L.
Job Details: 05/25/2022
"cx complaint LEDs out , per TSP W11606409 Rev B ned to replace all LEDs at once, ordering 12 LEDs; ordrng 12 W11484836 (LED)s"
We serviced a
WHIRLPOOL FREEZER
Model WZF34X18DW04
Near Baltimore, MD 21224
Shane M.
Job Details: 05/25/2022
installed parts. unit working properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Ellicott City, MD 21043
Robert L.
Job Details: 05/25/2022
"installed new auger motor and yolk per previous, tested all ops ok"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Middle River, MD 21220
Shane M.
Job Details: 05/25/2022
"tried to replaced element for SP. found flooring . sdpics. i unwind mount legs. all the way up, tried to pull unit but wont budge. unit not installed properly. i cant go any further without causing damage. unit will need to pull out by cx. bring element w11537778"
We serviced a
WHIRLPOOL WASHER
Model MVWB835DW2
Near Carlisle, PA 17013
Fred G.
Job Details: 05/25/2022
"cx complaint when unit is in a spin cycle it very noisy. inspected unit and entered it into diag and found 0 error codes. ran unit through a auto test, when unit got to the spin cycle it made a metal on metal noise and got louder with speed increase. lifted unit up to find oil leaking from gear case. unit needs a gear case and slider. advised cx it could need more once inside due to age. parts might be seized. qouted cx for full repair and cx declined repair. charged cx only for service call of 120. paid in a check #2155"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Silver Spring, MD 20910
Roberto I.
Job Details: 05/25/2022
"Cx complaint unit too warm.Inspected freezer, found large quqntity of frost build up on eveporator cover. Ran test mode, evap fan and damper worked ok. Forced defrost didn't work. Cx must to defrost the unit due the large quqntity of frost build up. Ordering heater W11546981, control board W11566851, harness W11581973 and thermistor clip per sp W11550688 Rev. A. Pre id thermistor to be used on return just in case. Cx will defrost the unit before we go back.; ordrng 1 W11546981 (heater) and 1 W11566851 (control board) and 1 W11437914 (clip) and 1 W11581973 (harness)"
We serviced a
KITCHENAID ICE MAKER
Model KUIX535HPS00
Near Union Bridge, MD 21791
Sal R.
Job Details: 05/25/2022
"CX complai t was that the unit is not making ice. I fou d that the unit is making ice , however when the heater valve comes on the drop the ice . It melts away the ice on the evap plate. I was able to run several manule test and found that the the unit is not allowing enough water making thin ice. I contacted WP Tech Line to discuss my findings . Please see SR # 7733741398. I am orderign 1 water valve(W10897719). Once the part is avalible, please have someone form the office call to set a return date.; ordrng 1 W10897719 (Water Valve)"
We serviced a
MAYTAG WASHER
Model MVWP575GW1
Near Sterling, VA 20166
Jason A.
Job Details: 05/25/2022
"CX complaint WASHER not spinning. Replaced lid atch & control. Manual component activation test of lid lock, cold & hot water & spin agitate. Calibrate & ran test wash. Start NORMAL wash & unit is advancing > JJ"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706EBS05
Near Woodsboro, MD 21798
Sal R.
Job Details: 05/25/2022
"Per the previouse tech, I was able to access and replace all parts. I then ran test 4 in diag and found the unti to be opperating as designed . no evidance of noise."
We serviced a
KITCHENAID DBL WALL OVEN
Model KODE500ESS02
Near Falls Church, VA 22046
Christian C.
Job Details: 05/25/2022
Cx says since last visit unit has not given an error. Ran Both ovens for 450 and no errors. Cx preferred to not have the console installed. Cx will need a refund for console-423.58. Collected for labor.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Frederick, MD 21701
Sal R.
Job Details: 05/25/2022
CX complaint wa that the utni would not dispense water. I foun d that the reservoir was faulty not allowing water to the valve. I replaced the res and unit test good.
We serviced a
WHIRLPOOL FREEZER
Model WRF736SDAM13
Near Fairfax, VA 22032
Carl R.
Job Details: 05/25/2022
AIG REF motor loud/ freezer not cold. Removed door and seen the back wall covered in frost and ice. Removed screws and panel after 20 minutes. And removed frost and ice from the fan and bimetal. Removed all ice and frost in chunks and removed standing water from tray. Also removed dust from fan and condenser area. Told cx to give unit 72 hrs to reach properly temp. Installed EVAP harness and fan motor. Unit working properly. Reinstalled door and back panel.
We serviced a
WHIRLPOOL WASHER
Model MVW6200KW2
Near Saint Thomas, PA 17252
Andrew S.
Job Details: 05/25/2022
"Cx complaint is that the unit is not starting a load. It will come on and make noise then go straight to done. Upon arrival I found that there was an F7E7 error code as well as an F7E1. I checked the lower harness and harness has no visible damage or breakagee. I then attempted to run the diag cycle and found that the the unit fills and drains and then i can hear the motor humming like its agitating and spinning but nothing is moving. I verified that the basket is able to spin. I am ordering the parts for the repair and will use the lower harness on return if needed. Please contact cx when the parts are avialable to schedule a retrun visit,; ordrng 1 W11395618 (Capacitor) and 1 W11283592 (Motor) and 1 W11481722 (Actuator) and 1 W11481116 (Encoder) and 1 W11556725 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Georgetown, DE 19947
Jonathon C.
Job Details: 05/25/2022
"cx complaint, unit not cooling. tested, inspected, unable to verify complaint. nit was remover from CX home weeks ago and was plugged in a couple days ago. checked temps, 40*F in RC 0*F in FC unit working s designed. job is complete."
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HBS04
Near Hampton, VA 23669
Carl A.
Job Details: 05/25/2022
cx complaint of unit not cooling checked unit to find no frost patten on ffc evep ran tested 4 of 4 and no frost pattern at all called techline spoke with Andy was advise to do dryer and tested pressures as there either is a blockage or 3 way valves failes needs seal system tech; ordrng 1 W11590197 (Refrigerator Refrigerant Valve) and 1 WPW10143759 (efrigerator Filter Drier) and 1 WPW10643261 (Refrigerator Evaporator) and 1 WPW10239732 (Refrigerator Evaporator)
We serviced a
AMANA REFRIGERATOR
Model ART318FFDS07
Near Delmar, MD 21875
Jonathon C.
Job Details: 05/25/2022
"cx complaint, unit getting warm in RC and freezing on back in FC. replaced door per prior diag. tested unit, unit working as designed. job is complete. also found case of unit warped between RC and FC causing RC door to not seal properly. i massaged the gasket to make it work, but if issue persists, i would call techline."
We serviced a
WHIRLPOOL DRYER
Model WED5010LW0
Near Norfolk, VA 23503
Carl A.
Job Details: 05/25/2022
replaced consule tested unit works as designed
We serviced a
WHIRLPOOL O.T.R MICROWAVE
Model WMH31017HS06
Near Fruitland, MD 21826
Jonathon C.
Job Details: 05/25/2022
"cx complaint, unit randomly comes on. replaced parts per prior diag. tested unit, unable to test for a 'random' issue but the unit is working as designed other wise. job is complete."
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Waynesboro, PA 17268
Andrew S.
Job Details: 05/25/2022
Cx complaint is that the unit is leaking in the front of the washer. Upon arrival I found that the Softener valve is where the leak is coming from. I ran the softener valve test and found that the water pressure coming in is high and is causing the water to splash over the edge of the tub. I was able to lower the pressure coming into the unit and the leak has stopped. Job complete
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS1
Near Fruitland, MD 21826
Jonathon C.
Job Details: 05/25/2022
"cx complaint, front right burner doesnt always light. installed parts per prior diag. tested unit, unit working as designed. job is complete."
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JZ1
Near Ashland, VA 23005
Jerod R.
Job Details: 05/25/2022
replaced ordered parts and tested unit is now fully functional
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JB0
Near Ocean City, MD 21842
Jonathon C.
Job Details: 05/25/2022
"cx complaint, cooktop lights staying on. tested, inspected, verified complaint. found the front right burner inf switch defective, unplugging causes the light to turn off. ordering inf switch. cx paid for parts by check (#3722); ordrng 1 WP3149400 (switch-inf)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Damascus, MD 20872
Sal R.
Job Details: 05/25/2022
CX canceled at door. I am moving on.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near ,
Jonathon C.
Job Details: 05/25/2022
"cx complaint, hinges failed. replaced parts per prior diag. tested unit, unit working as designed. job is complete."
We serviced a
WHIRLPOOL COOKTOP
Model KCGS350ESS00
Near Mount Airy, MD 21771
Sal R.
Job Details: 05/25/2022
"Per the previouse tech, I was able to access and convert the unit from NG to LP. I then replaced the front L & R burner heads and caps. Unit test good."
We serviced a
WHIRLPOOL DRYER
Model WED6620HC1
Near Carlisle, PA 17013
Fred G.
Job Details: 05/25/2022
cx complaint unit control locked itself and would not unlock. inspected unit and found control to be locked. was able to hold lock button for 3 sec and get the control unlocked. I entered unit into diag and found 0 error codes. ran unit through a auto test and unit finished with out issues. unplugged unit and waited 2 mins. plugged unit in and tested it again. unit checks good. today unit worked for me. its possiable unit is having issue but today worked as designed
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Mount Airy, MD 21771
Sal R.
Job Details: 05/25/2022
CX had outer door at home shipped direct from WPO. I was able to access and replace the outer door provided. Unit test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Herndon, VA 20171
Jason A.
Job Details: 05/25/2022
CX complaint FRIDGE not dispensing water. Found filter not flowing. Pulled filter & water dispenses. Tenant had another filter & tested. Water dispenses > JJ
We serviced a
MAYTAG DISHWASHER
Model MDB9979SKZ0
Near Abbottstown, PA 17301
Bernard M.
Job Details: 05/25/2022
"Replaced per service pointer #11540964 and drain pump, ran auto test, unit heated and water drained completely. Unit checks good"
We serviced a
JENNAIR DISHWASHER
Model JDTSS247HS0
Near Fishersville, VA 22939
Eric F.
Job Details: 05/25/2022
"Confirmed cx complaint unit not draining. Found drain pump receiving voltage but not working. Replaced with pre-id'd part, tested unit, unit working as designed."
We serviced a
KITCHENAID DISHWASHER
Model KUDC10FXSS4
Near Gaithersburg, MD 20882
Julian H.
Job Details: 05/25/2022
CX complaint about unit not working at all confirmed no operation on console open front panel and found control hanging down from position mountings broken I was able to secure control to inner door with a screw from tool bag then I redid connection on ui and started to work if it happens again console must be replace left an estimate with CX
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Herndon, VA 20171
Jason A.
Job Details: 05/25/2022
CX complaint WASHER noisey during fill. Cleared F5E2 error code. Replaced cold & hot valves & dispenser assym. Ran test 1 / 2 / 3 & fill sounds normal. Ran test 12 NO LEAKS > JJ