We serviced a
WHIRLPOOL DRYER
Model WHD862CHC1
Near Washington, DC 20024
Ricardo S.
Job Details: 10/14/2022
Replaced parts. unit tested several times with cx and working ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near Edenton, NC 27932
Branden R.
Job Details: 10/14/2022
came out to replace parts on unit . disasembled and replaced door steamed and tested unit is running as designed .
We serviced a
MAYTAG WASHER
Model MVWB955FC0
Near Montpelier, VA 23192
Jerod R.
Job Details: 10/14/2022
replaced control and tested unit is now fully functional
We serviced a
KITCHENAID RANGE
Model KFEG504KPS0
Near Belcamp, MD 21017
Neil H.
Job Details: 10/14/2022
REPLACED INNER GLASS UNIT CHECKED GOOD.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Edgewood, MD 21040
Neil H.
Job Details: 10/14/2022
REPLACED THE AIR DUCTS UNIT PUSHING AIR THROUGH THE FC AND DOWN TO THE RC UNIT STILL FULLY PACK TOOK PICS
We serviced a
WHIRLPOOL DRYER
Model WED8127LW1
Near Haymarket, VA 20169
Daniel J.
Job Details: 10/14/2022
complaint unit unrespsonive from control but when door opened lights came on unit getting power customer reset by removed power reconnected since than unit has worked with no issuses checked fault history ran diag no errors
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Belvidere, NC 27919
Branden R.
Job Details: 10/14/2022
"cx complaint washer greyish/blackish stains on white clothes checked unit and found no errors while testing unit , uninstalled and found drain pump wire coming unseated from connetion . cut out old connetor and added new one to wire harness with heat shrink reinstalled unit and tested unit is running as designed advised cx to run clean washer cycle atleast once a month and keep line open when unit is not in use ."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Silver Spring, MD 20901
Andrew H.
Job Details: 10/14/2022
Customer complaint is the unit is not drying the dishes. Inspected unit found dispenser full of rinseed on the third setting. I changed rinseed dispenser to Max. I ran auto test mode and check for error codes unit did not have any error codes. Unit completed auto test mode and at the end of the cycle the heater element turned on and was very hot to the touch. I found unit unit has a plastic tub and being plastic allows the unit to become porous holding water and retaining water on plastic tupperware. I explained to the customer that the unit is working as design and to let rinseed cycles to slowly coat the interior of the cabinet they should help in the future. Unit is working properly
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US6HS00
Near Maidens, VA 23102
Jerod R.
Job Details: 10/14/2022
tested unit found unit is operating as designed unit is fully functional
We serviced a
WHIRLPOOL FREEZER
Model WRS325SDHZ08
Near Upper Marlboro, MD 20772
Robert A.
Job Details: 10/14/2022
I installed the ordered parts and tested the unit for the cx. The unit is working as designed.
We serviced a
WHIRLPOOL RANGE
Model KDRP467KSS09
Near Upper Marlboro, MD 20772
Robert A.
Job Details: 10/14/2022
I installed the ordered part and tested the unit for the cx. The unit is working as designed.
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JZ1
Near Hyattsville, MD 20783
Andrew H.
Job Details: 10/14/2022
Replaced all three elements tested unit and units not working properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW08
Near Bowie, MD 20720
Andrew H.
Job Details: 10/14/2022
"Customer complaint is the unit's not cooling. I replaced the compressor, couplers, and dryer. I pulled unit into a 30-inch vacuum and fill to 62 to grams of r600 a"
We serviced a
AMANA RANGE
Model AGR6603SFS4
Near Laurel, MD 20724
Andrew H.
Job Details: 10/14/2022
Customers complaint is the unit is not igniting for the bake option. Inspected unit and pulled lower drawer out found Ferris material hands that were above the drawer. This was causing the igniter wire to Arc to the pan in the drawer. When I opened up the drawer and test the unit the igniter ignited the flame and began to heat advised customer to make sure that they did not have items that were above the drawer that could cause this to happen. Customer understands and will make sure nothing is in the lower drawer that's causing the ignitive wire to Arc to it.
We serviced a
AMANA RANGE
Model AGR6603SFS4
Near Laurel, MD 20724
Andrew H.
Job Details: 10/14/2022
Customers complaint is the unit is not igniting for the bake option. Inspected unit and pulled lower drawer out found Ferris material hands that were above the drawer. This was causing the igniter wire to Arc to the pan in the drawer. When I opened up the drawer and test the unit the igniter ignited the flame and began to heat advised customer to make sure that they did not have items that were above the drawer that could cause this to happen. Customer understands and will make sure nothing is in the lower drawer that's causing the ignitive wire to Arc to it.
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Alexandria, VA 22301
Lloyd B.
Job Details: 10/14/2022
Cx complained the door fell off. Reinstalled door. Job complete
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Alexandria, VA 22301
Lloyd B.
Job Details: 10/14/2022
Cx complained the door fell off. Reinstalled door. Job complete
We serviced a
MAYTAG WASHER
Model MHW6000AW0
Near Alexandria, VA 22315
Lloyd B.
Job Details: 10/14/2022
Cx complained the door was falling off. Installed new hinge and tested and the door no longer falls. Job complete
We serviced a
MAYTAG WASHER
Model MHW6000AW0
Near Alexandria, VA 22315
Lloyd B.
Job Details: 10/14/2022
Cx complained the door was falling off. Installed new hinge and tested and the door no longer falls. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM00
Near Germantown, MD 20876
Julian H.
Job Details: 10/14/2022
CX complaint about unit not cooling well on FC & RC inspected temps found Fc 22* RC65* found a frost formation around fan put unit on test mode forced defrost work fan didn't run enclosed by ice remove evap cover & ice formation fan is running fine updated blade & thermistor per svc pointer W10875533A bottom of thermistor sinking in replaced parts from preid MUST WAIT 24 HRS TO SEE UNIT COOLING DOWN
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM00
Near Germantown, MD 20876
Julian H.
Job Details: 10/14/2022
CX complaint about unit not cooling well on FC & RC inspected temps found Fc 22* RC65* found a frost formation around fan put unit on test mode forced defrost work fan didn't run enclosed by ice remove evap cover & ice formation fan is running fine updated blade & thermistor per svc pointer W10875533A bottom of thermistor sinking in replaced parts from preid MUST WAIT 24 HRS TO SEE UNIT COOLING DOWN
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS07
Near Newport News, VA 23602
Justin W.
Job Details: 10/14/2022
replaced fc door. tested unit working as designed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM00
Near Germantown, MD 20876
Julian H.
Job Details: 10/14/2022
CX complaint about unit not cooling well on FC & RC inspected temps found Fc 22* RC65* found a frost formation around fan put unit on test mode forced defrost work fan didn't run enclosed by ice remove evap cover & ice formation fan is running fine updated blade & thermistor per svc pointer W10875533A bottom of thermistor sinking in replaced parts from preid MUST WAIT 24 HRS TO SEE UNIT COOLING DOWN
We serviced a
MAYTAG WASHER
Model MVWB765FW0
Near Woodbine, MD 21797
Marc M.
Job Details: 10/14/2022
arrived at cx home and when explaining the oow fees cx declined service.
We serviced a
MAYTAG WASHER
Model MVWB765FW0
Near Woodbine, MD 21797
Marc M.
Job Details: 10/14/2022
arrived at cx home and when explaining the oow fees cx declined service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDB09
Near Bedford, VA 24523
Kyle A.
Job Details: 10/13/2022
Unit is not cooling due to hole in the side of the cabinet which has punctured a refrigerant line. Unit is unrepairable.
We serviced a
WHIRLPOOL RANGE
Model n/a
Near Norfolk, VA 23504
Austin D.
Job Details: 10/13/2022
cx under the impression the unit is still covered. advsied them no warranty shows up for the unit and i would need a proof of purchase or if its an extended warranty i would need it to be sent over properl.y
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDM02
Near Newport News, VA 23608
Justin W.
Job Details: 10/13/2022
replaced door and tested unit working as designed
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Lexington, VA 24450
Kyle A.
Job Details: 10/13/2022
Installed pump and unit is now as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB08
Near Madison Heights, VA 24572
Kyle A.
Job Details: 10/13/2022
This unit has been closed out.
We serviced a
WHIRLPOOL FREEZER
Model ASD2575BRS01
Near Millsboro, DE 19966
Frederick R.
Job Details: 10/13/2022
CX complaint is ice build up at bottom of FC. Inspected and verified. Found drain tube clogged. Defrosted ice from evap and cleared drain tube. Made sure it was clear with cup of water. Unit is now repaired and is working properly. Job is complete
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC0
Near Denton, MD 21629
Andrew W.
Job Details: 10/13/2022
"Arrived to Denton RAC to repair washer from prior diagnosis. upon arrival found the unit to be trahsed looking. Called WPTL spoke to Chris to document. unit has heavy rusting inside and out. the unit has a basket that is eroding and rusting to the point it has holes in it. inlet valve is destroyed, the ring for the baskets is cracked and damaged, the inner basket has rust stains and looks like harsh chemicals and sun damage. documented in pics. per WPTL no parts are to be installed. SR# was given to cx with instructions to call customer service or trade care to see what was happening with the unit. Called TS and MR to document as well. no repair being done at this time. job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC0
Near Denton, MD 21629
Andrew W.
Job Details: 10/13/2022
"Arrived to Denton RAC to repair washer from prior diagnosis. upon arrival found the unit to be trahsed looking. Called WPTL spoke to Chris to document. unit has heavy rusting inside and out. the unit has a basket that is eroding and rusting to the point it has holes in it. inlet valve is destroyed, the ring for the baskets is cracked and damaged, the inner basket has rust stains and looks like harsh chemicals and sun damage. documented in pics. per WPTL no parts are to be installed. SR# was given to cx with instructions to call customer service or trade care to see what was happening with the unit. Called TS and MR to document as well. no repair being done at this time. job complete"
We serviced a
WHIRLPOOL WASHER
Model MVW6200KW2
Near Easton, MD 21601
Andrew W.
Job Details: 10/13/2022
"per prior diagnosis, replaced drain pump and wire harness. tested unit in test cycle, unit passed all functions. unit is working as designed. job complete"
We serviced a
WHIRLPOOL WASHER
Model MVW6200KW2
Near Easton, MD 21601
Andrew W.
Job Details: 10/13/2022
"per prior diagnosis, replaced drain pump and wire harness. tested unit in test cycle, unit passed all functions. unit is working as designed. job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Newville, PA 17241
Andrew S.
Job Details: 10/13/2022
Per previous tech I wasa able to access and repalce the inlet valve. i then tested the unit and found that it is now functioning as intended. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507HPS02
Near Stevensville, MD 21666
Andrew W.
Job Details: 10/13/2022
Cx complaint is unit leaking in the ice bin. inspected and verified complaint. unit was dripping from the ice maker tray down into the ice bin. the unit was not level and on a forward lean. leveled the unit and the leaking is no longer occuring. unit is working as designed. job complete
We serviced a
AMANA DISHWASHER
Model ADB1700ADS3
Near Newport News, VA 23608
Justin W.
Job Details: 10/13/2022
"replaced control, drain pump, and sump. tested unit working as designed"
We serviced a
JENN-AIR COOKTOP
Model JGD3430GS00
Near Crofton, MD 21114
Shane B.
Job Details: 10/13/2022
"arrived and tested unit. got same results as last tech. i removed regulator. used gas pressure tester to verify unit has 7' WCP, in spec. replaced regulator and tested unit. got the same result. with both front burners on low and RR on high and down draft on high the ignitors start clicking. tested unit with pans on burners and without, same result. called techline, they had me check where the vent exits outside the house. its a wide open vent with a flap that is blown compeltly open. they said it restric that flap so flow is slowed more. they said there is nothing else to try. i restricted the vent to the point that its almost closed and unit still ignites when downdraft is on. gave cx SR# and advised that techline had no other solutions."
We serviced a
JENN-AIR COOKTOP
Model JGD3430GS00
Near Crofton, MD 21114
Shane B.
Job Details: 10/13/2022
"arrived and tested unit. got same results as last tech. i removed regulator. used gas pressure tester to verify unit has 7' WCP, in spec. replaced regulator and tested unit. got the same result. with both front burners on low and RR on high and down draft on high the ignitors start clicking. tested unit with pans on burners and without, same result. called techline, they had me check where the vent exits outside the house. its a wide open vent with a flap that is blown compeltly open. they said it restric that flap so flow is slowed more. they said there is nothing else to try. i restricted the vent to the point that its almost closed and unit still ignites when downdraft is on. gave cx SR# and advised that techline had no other solutions."
We serviced a
MAYTAG WASHER
Model MVWC465HW4
Near Madison, VA 22727
Eric F.
Job Details: 10/13/2022
"Installed parts, tested unit, unit working as designed."
We serviced a
MAYTAG WASHER
Model MVWC465HW4
Near Madison, VA 22727
Eric F.
Job Details: 10/13/2022
"Installed parts, tested unit, unit working as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS03
Near Seaford, VA 23696
Lucas R.
Job Details: 10/13/2022
"replaced compressor kit, condensor and drier, vacuumed to -30'hg for 20 min, verrified prssure holding in vacuume, charged verrified pressures, advised cx to monitor, unit working as designed."
We serviced a
WHIRLPOOL OVEN
Model KODE500ESS20
Near Westminster, MD 21158
Brian R.
Job Details: 10/13/2022
replaced parts ordered then tested and checked unit. heated to 400 to check range. temps in range and unit checks. job complete.
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2CX
Near Halethorpe, MD 21227
Keith H.
Job Details: 10/13/2022
replaced control tested and calibrated
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ15
Near Lewes, DE 19958
Frederick R.
Job Details: 10/13/2022
CX complaimnt is door dented upon arrival. No prior tech on site. Verified damage to left RC door. Replaced door that had been shipped directly to CX. Leveled doors. Unit is working properly. Job is complete
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Fairfield, PA 17320
Bernard M.
Job Details: 10/13/2022
"Replaced heater per service pointer #11540964, ran auto test and unit heated and no leaks were found. Unit checks good"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC1
Near Frederick, MD 21701
Ricardo S.
Job Details: 10/13/2022
Replaced parts.. unit tested and washer machine working ok
We serviced a
WHIRLPOOL DRYER
Model WED6620HW1
Near Waynesboro, PA 17268
Bernard M.
Job Details: 10/13/2022
"Cx complaint unit makes noise. ran normal cycle and unit made loud screeching noise. Removed drum and found the idler seized and the belt beginning to wear down. Replaced both parts, ran on normal cycle and the unit no longer makes noise. Unit checks good. Cx paid for full repair."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Elkridge, MD 21075
Andrew H.
Job Details: 10/13/2022
Replace ice bin and the Spencer assembly. Tested unit and unit is now working
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Stephens City, VA 22655
Ezra M.
Job Details: 10/13/2022
"installed compressor and blew system out with nitrogen. installed dryer. filled with 140 psi nitrogen, no leaks found, pressure held. vacuumed sys to -29 psi, pressures stable. filled unit with 2.4 oz r600a. verified pressures steady, full frost pattern and unit cooling."
We serviced a
WHIRLPOOL ICE MAKER
Model KUID308HPS01
Near Harrisburg, PA 17110
Andrew S.
Job Details: 10/13/2022
Per previous tech I was able to access and repalce the recircualting pump. I then started the unit and found that it is now functioning as intended. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Lewes, DE 19958
Frederick R.
Job Details: 10/13/2022
CX complaint is no ice dispense. Replaced coupling and chute per prior diagnosis. Tested and the IM is now dispensimng properly. Job is complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Claymont, DE 19703
Alexander W.
Job Details: 10/13/2022
"Cx stated unit not dispensing ice inspected tested and verified cx complaint installed parts per previous diag tested unit, unit is now operating as designed job is complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Claymont, DE 19703
Alexander W.
Job Details: 10/13/2022
"Cx stated unit not dispensing ice inspected tested and verified cx complaint installed parts per previous diag tested unit, unit is now operating as designed job is complete."
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW0
Near Dallastown, PA 17313
Sal R.
Job Details: 10/13/2022
"Per the previouse tech, I was able to access and install the drain hose extention kit. I then ran a auto test and found the unit to be opperating as designed. Unit test good."
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW0
Near Dallastown, PA 17313
Sal R.
Job Details: 10/13/2022
"Per the previouse tech, I was able to access and install the drain hose extention kit. I then ran a auto test and found the unit to be opperating as designed. Unit test good."
We serviced a
MAYTAG REFRIGERATOR
Model MFI2569YEW1
Near Dagsboro, DE 19939
Michael E.
Job Details: 10/13/2022
Replaced the right RC gasket and dual inlet valve as per previous diagnosis. Tested unit and it is now working properly. Job is complete
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Lititz, PA 17543
Justin L.
Job Details: 10/13/2022
Cx complaint unit not finishing cycles. Was able to access unit and found F8E1 long fill error code. Ran diagnostic and found small trickle of water entering unit. Removed water line and tested into bucket and found very low water supply. Showed cx and they will need plumber to correct the issue. Unit is operating as designed no further work needed
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Lititz, PA 17543
Justin L.
Job Details: 10/13/2022
Cx complaint unit not finishing cycles. Was able to access unit and found F8E1 long fill error code. Ran diagnostic and found small trickle of water entering unit. Removed water line and tested into bucket and found very low water supply. Showed cx and they will need plumber to correct the issue. Unit is operating as designed no further work needed
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Lititz, PA 17543
Justin L.
Job Details: 10/13/2022
Cx complaint unit not finishing cycles. Was able to access unit and found F8E1 long fill error code. Ran diagnostic and found small trickle of water entering unit. Removed water line and tested into bucket and found very low water supply. Showed cx and they will need plumber to correct the issue. Unit is operating as designed no further work needed
We serviced a
WHIRLPOOL OVEN
Model RBD275PDB14
Near Gloucester, VA 23061
Lucas R.
Job Details: 10/13/2022
"cx complaint ovens not working, checked unit, cavity lights staying illuminated, door switch ohmed good, wiring through switch ohmed good, disconnected door switch, problem persisted, failure in control, control NLA part # 8301917"
We serviced a
WHIRLPOOL OVEN
Model RBD275PDB14
Near Gloucester, VA 23061
Lucas R.
Job Details: 10/13/2022
"cx complaint ovens not working, checked unit, cavity lights staying illuminated, door switch ohmed good, wiring through switch ohmed good, disconnected door switch, problem persisted, failure in control, control NLA part # 8301917"
We serviced a
WHIRLPOOL OVEN
Model RBD275PDB14
Near Gloucester, VA 23061
Lucas R.
Job Details: 10/13/2022
"cx complaint ovens not working, checked unit, cavity lights staying illuminated, door switch ohmed good, wiring through switch ohmed good, disconnected door switch, problem persisted, failure in control, control NLA part # 8301917"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS00
Near Sykesville, MD 21784
Justin S.
Job Details: 10/13/2022
split the ss to high and low side and was able to get pressures out of both sides and nothing seems to be clogged. reconnected the system and vaccuummed it down. filled to weight and checked for leaks. ran test 4 and step 1 pressure equilize to 50psi quickly. step 4 low sidie pressure is 10psi and high side pressure is 155psi. step 5 low side pressure is 10psi and high side pressure is 165psi. the inside of the unit is beginning to cool good. ran test 4 a second time and pressures are all the same this time also. the unit is cooling at this time
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS00
Near Sykesville, MD 21784
Justin S.
Job Details: 10/13/2022
split the ss to high and low side and was able to get pressures out of both sides and nothing seems to be clogged. reconnected the system and vaccuummed it down. filled to weight and checked for leaks. ran test 4 and step 1 pressure equilize to 50psi quickly. step 4 low sidie pressure is 10psi and high side pressure is 155psi. step 5 low side pressure is 10psi and high side pressure is 165psi. the inside of the unit is beginning to cool good. ran test 4 a second time and pressures are all the same this time also. the unit is cooling at this time
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Hampton, VA 23666
Carl A.
Job Details: 10/13/2022
"cx complaint of unit not wroking,checked unit to find the following error codes F4E3,F7E1,found the sump and motor to have to be doa,repalced sump and motor tested unit works as designed"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Hampton, VA 23666
Carl A.
Job Details: 10/13/2022
"cx complaint of unit not wroking,checked unit to find the following error codes F4E3,F7E1,found the sump and motor to have to be doa,repalced sump and motor tested unit works as designed"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Baltimore, MD 21229
Keith H.
Job Details: 10/13/2022
replaced motor and cap calibrated unti is working
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Baltimore, MD 21229
Keith H.
Job Details: 10/13/2022
replaced motor and cap calibrated unti is working
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Baltimore, MD 21216
Keith H.
Job Details: 10/13/2022
replaced belt and pulley tested and calibrated unit is working
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Baltimore, MD 21216
Keith H.
Job Details: 10/13/2022
replaced belt and pulley tested and calibrated unit is working
We serviced a
MAYTAG DRYER
Model MED6230HW1
Near Suffolk, VA 23434
Zachery R.
Job Details: 10/13/2022
"cx complaint unit has burning like smell, checked unit, come to find vents clogged, removed vent from unit, ran test cycle, unit is good, but will need vents cleaned."
We serviced a
WHIRLPOOL UNKNOWN
Model WDT970SAHZ0
Near Finksburg, MD 21048
Brian R.
Job Details: 10/13/2022
cx complaint is rack is falling down on one side and hard to slide in and out and one side slides out rail. checked unit and adjuster on left side broke and roller broke and end cap or stop came off. repled parts and went over unit and loading rack and unit checks. job complete.
We serviced a
WHIRLPOOL WASHER
Model MHW5630HW3
Near Harrisburg, PA 17110
Andrew S.
Job Details: 10/13/2022
Per previous tech i was able to access and repalce the drain pump. I then tested the unit and found that it is now draining as intended. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW08
Near Camp Hill, PA 17011
Fred G.
Job Details: 10/13/2022
i was able to access unit and replace the thermistor and evap harness after a good defrost. tested unit and found test 5 read thermistor was good and test 13 i found the heater did come on. unit checks good.
We serviced a
WHIRLPOOL WASHER
Model MVWB750YW0
Near Camp Hill, PA 17011
Andrew S.
Job Details: 10/13/2022
Cx complaint is that the unit has been leaking from the Left side onto the floor. the cx stated that the water pressure has recently increased due to addition of more consumers on the lines. I found that the Bleach dispensor is overflowing when it is being filled. Cx also stated that the unit has given an F51 error code. I found that code to be the RPS sensor or harness fault. I quoted cx for the cost of the repair. Cx paid the service call and said she will be getting a new unit given the age of this unit. Job complete
We serviced a
KITCHENAID RANGE
Model KFEG504KPS1
Near Newport News, VA 23608
Justin W.
Job Details: 10/13/2022
replaced control and harness tested unit working as designed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Richmond, VA 23227
Thomas B.
Job Details: 10/13/2022
"Cx complaint unit is not working properly inspected unit removed and replaced the compressor, couplers, drier, and the evap tested and inspected for proper use unit now functions normally"
We serviced a
MAYTAG RANGE
Model MER6600FW
Near Chesapeake, VA 23323
Branden R.
Job Details: 10/13/2022
"came out to replace parts on unit , disasembled and replace parts needed . tested unit and everything tested good unit is running as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHW03
Near Virginia Beach, VA 23452
Austin D.
Job Details: 10/13/2022
replace both gaskets since both on the unit were defective. after replacing the gaskets i steamed them out so that they had aperfect seal. unit is running as designed.
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC2
Near Winchester, VA 22601
Ezra M.
Job Details: 10/13/2022
power cord failed . replaced power cord . unit tests good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDB00
Near Mechanicsburg, PA 17055
Andrew S.
Job Details: 10/13/2022
Per previous tech I was able to remove and replace the RC door. I then verified that the door is closing securely and aligned. Job complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Fawn Grove, PA 17321
Sal R.
Job Details: 10/13/2022
I was able to access and replace the deli UI control. I then plugged harness back in and unit test good.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Ellicott City, MD 21042
Robert L.
Job Details: 10/13/2022
"installed new icemaker, heater, and valve per tech line, control not needed, tested all ops ok, calibrated measured fill, t57 passed 01 and t45 IM filled"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Boiling Springs, PA 17007
Andrew S.
Job Details: 10/13/2022
Per previous diag I was able to access and replace the RH track. I then resotred power to the unit and ran the diag test and found that the unit is functioning as intended without any leaks. Job complete
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Ellicott City, MD 21043
Andrew H.
Job Details: 10/13/2022
Replaced heater element per service pointer. Tested unit and unit is now working properly
We serviced a
WHIRLPOOL RANGE
Model KSGG700ESS2
Near East Petersburg, PA 17520
Justin L.
Job Details: 10/13/2022
Was able to access unit and replace parts. Tested unit and unit now operates as designed no further work needed
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Spotsylvania Courthouse, VA 22551
Eric F.
Job Details: 10/13/2022
"Confirmed cx complaint unit not draining. Found inline pressure hose clogged, cleared line, tested unit, unit draining as designed."
We serviced a
MAYTAG DRYER
Model MEDP575GW1
Near Ellicott City, MD 21042
Andrew H.
Job Details: 10/13/2022
Customer complaint is the units having issues during sensor dry. Inspected unit and remove front cover. I found one of the sensor wires was not fully seated to the sensor strip. I was able to just tug on it and it came off of the sensor strip. I received wire onto sensor strip and I tested units now working properly
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW2
Near Harrisburg, PA 17111
Fred G.
Job Details: 10/13/2022
"i was ablet to access unit and replace the control, drive motor, and capacitor as per previous visit. calibrated unit and ran auto test. I found unit now checks good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Harrisburg, PA 17111
Fred G.
Job Details: 10/13/2022
cx complaint RC door is squeaking. inspected unit and found the bottom hinge mount was making noise. I was able to lube up hinge and found door noise now is gone. unit checks good.
We serviced a
WHIRLPOOL WASHER
Model WTW8040DW0
Near Hampton, VA 23666
Carl A.
Job Details: 10/13/2022
"cx complaint of unit sounds like an airplane in spin cycle checked unit to find the bearings in side of gear case have failed break down as follows1/ w11393685,1/ w10734521,1/ W10775188,1/ W10752187 cx will call back if moving forward with repairs"
We serviced a
WHIRLPOOL FREEZER
Model WRT106TFDW02
Near York Township, PA 17402
Drew B.
Job Details: 10/13/2022
when arrived hooked guages and foudn the low side readin aroudn 0 and on the high side had very high psi reading 430 psi on the high.. called techline and spoke to Chris and was advised to cut out the drier and if no pressure /via vaccuum is in normal ramge then possible evap but the unit didnt need evap with those readings per techline. replaced drier and compressor and filled to required r600.
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Westminster, MD 21157
Brian R.
Job Details: 10/13/2022
replaced parts ordered and tested and checked unit. lid locked and unit started and ran as it should. job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Boiling Springs, PA 17007
Andrew S.
Job Details: 10/13/2022
Cx complaint is that the unit is still having surface frost build up on the fan cover on the FC evap cover. found that the Door slides both had frost built up on them. I cleared the frost and found that both tracks were still hanging up when closing. I replaced both slides and the icemaker. Unit is now functioning as intended. Job complete.
We serviced a
WHIRLPOOL OVEN
Model WGE745C0FS05
Near Dagsboro, DE 19939
Michael E.
Job Details: 10/13/2022
Replaced the temp sensors and infinity switch for front right burner as per previous diagnosis. Tested and calibrated temp. Unit is now working properly. Job is complete
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near New Market, MD 21774
Ricardo S.
Job Details: 10/13/2022
Replaced parts unit tested on normal cycle and working ok.. also the diagnostic test works great
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Gaithersburg, MD
Robert L.
Job Details: 10/13/2022
"defrostrd enetire evap, installed new evap fan motor with thermistors optimized defrost thermistor (see pic), secured evap and secured cover , drain pan no longer bowed and leaning to right, tested all ops ok"
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW0
Near Westminster, MD 21157
Brian R.
Job Details: 10/13/2022
cx complaint is lid wont lock and a piece is broke. found strike beoke. replaced part and tested unit. ran DLMS and unit now checks. job complete.