We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS00
Near ,
Frederick R.
Job Details: 06/06/2022
"CX complaint is no cool, frost on FZ cover. Inspected unit and verified complaint. Took unit apart and found evap completely frozen over. Checked element and got 28.5 ohms. Thawed evap out and checked bi metal and got 55.6kohms. Shot bi metal with compressed air and got 0.0. Bi metal is actually working. Pulled unit out and exposed control. Checked P5-6 and P3-3 and got 55.6kO. Froze bimetal and it went to 0.0. Issue is not from bi metal to control. Ordering new control board and evap harness. Noticed also that the control in RC was reading erratic temps so also ordering that control with thermistor harness. Cannot reschedule because this is an AIG contract and parts are FBO; ordrng 1 WPW10120827 (cntrl-elec) and 1 WPW10631452 (cntrl-elec) and 1 W11084235 (harns-wire) and 1 W10292241 (harns-wire)"
We serviced a
WHIRLPOOL DRYER
Model WGD8127LW1
Near Culpeper, VA 22701
Tanner B.
Job Details: 06/06/2022
CX Concern the ui not responding intermittenly.. would have to cycle power to get unit to work. no errors found. the speaker on ui was very raspy. replaced ui and tested unit. now working as designed . job complete
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Faber, VA 22938
Kyle A.
Job Details: 06/06/2022
Updated heater as per service notice. Found water damage behind dishwasher. Tested dishwasher before and after heater install. The dishwasher is not the cause of the leak.
We serviced a
IKEA REFRIGERATOR
Model IRT138FDM00
Near Washington, DC 20005
Shawn D.
Job Details: 06/06/2022
"arrived checked temps and freezer is at 25 degrees, checked amp draw .3 amps we are low on freon and leak is probably coming from the evaporator ordered parts are not needed. ordering s.s. parts for return needs to be a 3 count job on return; ordrng 1 W10836706 (evaporator) and 1 WPW10507886 (compressor kit) and 1 W10843121 (drier) and 1 W10913906 (coupler) and 1 s.s.techonly (s.s. tech only) and 1 3countjob (3 count job)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS07
Near ,
Michael E.
Job Details: 06/06/2022
"CX complaint: humming noise. Tested and verified complaint. I found a hair wrapped around the post that the evap fan blade mounts on. This is impeding the evap fan which is causing the humming. Removed hair, tested unit and it is now working properly. Job is complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near Nanjemoy, MD 20662
Robert A.
Job Details: 06/06/2022
I installed the ordered parts and tested the unit for the cx. The unit is working as designed.
We serviced a
WHIRLPOOL WASHER
Model WTW8120HC0
Near Rehoboth Beach, DE 19971
Michael E.
Job Details: 06/06/2022
"CX complaint: not getting through bulky cycle and giving F0E7 error code. Tested and verified complaint. The error code is for clothes in unit during clean cycle. That was the only error code. Unit went through diagnostic very well. CX told me she had never used the clean cycle. Replaced control, calibrtated, then tested and unit is now working properly. Job is complete"
We serviced a
MAYTAG WASHER
Model MVWB835DW2
Near Bryans Road, MD 20616
Shane B.
Job Details: 06/06/2022
"cx complaint is the unit not running cycles. it starts then shuts off. confirmed complaint. i checked for codes and found F5E2 lid lock failure, F5E3 lid will not unlock, F2E1 stuck key. cleared code and tried cycle again. F5E2 returned. tested lid latch in diagnostic mode and it does not respond at all. unit will need a new lid latch. quoted cx for repair. they paid in full.; ordrng 1 W10861642 (latch)"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Newark, DE 19702
Alexander W.
Job Details: 06/06/2022
"CX stated unit is leaking oil. tested inspected and verified cx complaint installed parts per previous diag tested unit, unit is now operating as desgined job is complete."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF305EWH00
Near Washington, DC 20012
Roberto I.
Job Details: 06/06/2022
"CX complaint no ice. Cycled icemaker, it worked bu to water fill. Water supply ok and confirmed 120 V supplied to the valve. Replaced inlet valve using pre id. Icemaker cycled and filled ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAW04
Near Williamsburg, VA 23185
Lucas R.
Job Details: 06/06/2022
"replaced icemaker and interface, tested, unit working as designed."
We serviced a
WHIRLPOOL DISHWASHER
Model MDB8959SKB0
Near Accokeek, MD 20607
Shane B.
Job Details: 06/06/2022
installed all ordered parts and restored power to unit. tested unit for cx. unit is working as designed.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Stanardsville, VA 22973
Eric F.
Job Details: 06/06/2022
"Installed heater, calibrated unit."
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near La Plata, MD 20646
Robert A.
Job Details: 06/06/2022
I installed the ordered part and tested the unit for the cx. The unit is working as designed.
We serviced a
WHIRLPOOL WASHER
Model WFW9550WW00
Near Parkton, MD 21120
Brian R.
Job Details: 06/06/2022
"cx complaint is with unit and making a loud noise when in spin cycle. units way O-O-W and cx knows. cound bearings shot in drum and basket shakes bad. unit will need tub job done and tested again to make sure unit checks. went over unit and repair with cx and he asked to look at new ones and he will call back if he wants to repair. gave cx quote for now.; ordrng 1 WPW10159904 (Basket, Complete 458.87)"
We serviced a
MAYTAG WASHER
Model MVW6200KW1
Near Red Lion, PA 17356
Sal R.
Job Details: 06/06/2022
"Per the previouse tech, i was able to access and replace the pressure hose. UNit now test good."
We serviced a
AMANA RANGE
Model ACR4303MFS7
Near Charles City, VA 23030
Chris B.
Job Details: 06/06/2022
cx compalint f1e0 inspecetd unit confirmed f1e0 internal control failure inspected terminal block wires all tight replaced control tested unit working as desighned
We serviced a
JENN-AIR DISHWASHER
Model JDPSS244LM1
Near Boyds, MD 20841
Ricardo S.
Job Details: 06/06/2022
replaced tub nut. unit tested and working ok.. no leaks
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM05
Near Sparrows Point, MD 21219
Neil H.
Job Details: 06/06/2022
REPLACED THE HANDLE THE SCREW ON HANDLE THREADS LOOSE SO NOW NEW HANDLE TIGHT AND DOOR GLIDING GOOD ME AND THE HUSBAND LOOKED AT IT HE SAID IT'S FINE HE SEE'S NO ISSUE AND SEALING GOOD I SEE NO ISSUE.
We serviced a
KITCHENAID RANGE
Model KOSE500ESS02
Near Fairfax, VA 22030
Richard B.
Job Details: 06/06/2022
"CX complant. Oven not wworking, Prior diagnosis found oven thermal fuse was open , Cycled breaker and changed thermal fuse , Retested oven , Oven working as designed. Job completed, RB"
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Severna Park, MD 21146
Kevin P.
Job Details: 06/06/2022
"installed and tested ne heater per service pointer, original element in perfect working order. job complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ
Near Alexandria, VA 22315
Lloyd B.
Job Details: 06/06/2022
"Duplicate ticket, this job is complete"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Williamsport, MD 21795
Justin S.
Job Details: 06/06/2022
replaced parts and verified the unit is dispensing soap. ran the calibration and diagnostic cycles. nothing leaking. cx had the unit on 10x so went over soap amounts with the cx and he changed it to have more soap dispensed in wash. the unit is now good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDM06
Near Stephenson, VA 22656
Danny R.
Job Details: 06/06/2022
unit had the grove that holds th gasket in is miss formed and wont hold gaskit in place will need to new doors grooved chunnles will not holdd cass woring top in bottom and boors; ordrng 1 W10638684 (door fresh) and 1 W10638683Stainless (frezer door)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Laurel, MD 20723
Alexander D.
Job Details: 06/06/2022
"cx complaint received noticed saying unit needs service. inspected unit and veriifed complaint. found serial# in range of service pointer for heater replacement. replaced heater and tested, no leaks. unit is now working properly. had problems getting unit reinstalled how it was before i pulled it out since theres no floor under unit and a bunch of loose floor boards use to prop up back end. got unit installed as close as i could get it as before but gap between top of unit and counter is a little bigger, cx said its fine dont worry about it."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Annapolis, MD 21401
Kevin P.
Job Details: 06/06/2022
"cx complaint frost building up on the bottom side of ice bin, water dripping from ice dispenser, frrezer lights out, feezer door switch broken, and water is only cold for the first glass of drinking water dispensed then its room temperature. explained to cx again how the unit doesnt have a large resevoir to cool water, ordering seperator assembly, door switch, and freezer light as well as tightning ff door handle; ordrng 1 W11423782 (seperator) and 1 W11396033 (door swit) and 1 W11520324 (freezer light)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Grifton, NC 28530
Ronnie B.
Job Details: 06/06/2022
"removed and replaced auger motor and yoke. installed shim for better door switch contact. tested both cubed and crushed ice, unit is working as designed."
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Virginia Beach, VA 23456
Austin D.
Job Details: 06/06/2022
"cx complaint the unit is still not washing and completeing the cycles. checked the unit and found that at the 20-25 minjute mark the unit is still shutting down. therefore, the unit has an issue with the sump and pump or the lid strike. cannoit verify whether it is one or the other. ordering all parts needed to resolve the issue. also noticed the dispenser door is defective.; ordrng 1 W10861000 (detergent) and 1 WPW10653840 (lid lock)"
We serviced a
WHIRLPOOL O.T.R MICROWAVE
Model WML55011HW07
Near Mechanicsburg, PA 17055
Andrew S.
Job Details: 06/06/2022
Cx complaint is tha tthe door will not open attumatically. Upon arrival I found that the issue is intermittent. I was able to get the door open the first 2 attempts. Then on the thrid attempt and atfer it would humm and not open. I verified that it was getting the correct voltage. I could also smell the door motor getting hot. I am ordering an interlock. Please contact cx when the parts are avialable to schedule the retrun visit.; ordrng 1 W11213912 (Interlock)
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Joppatowne, MD 21085
Brian R.
Job Details: 06/06/2022
"cx complaint is with a leak from under unit checked unit to find element blown out and where leak is coming from. replaced from VS and tested unit. unit checks and no leaks. cx will try a few cycles and see how it does, job complete.; used 1 W11537778 (Element) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ01
Near Chester, VA 23836
Chris B.
Job Details: 06/06/2022
replaced valve tested unit working as desighned
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Alexandria, VA 22309
Lloyd B.
Job Details: 06/06/2022
Cx comploained the ice bin would get stuck. Installed new ice bin and the unit works as designed. Job complete
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Lewisberry, PA 17339
Fred G.
Job Details: 06/06/2022
"cx complaint unit keeps displaying f9e1 error message. inspected unit and entered into diag and found error codes f9e1, f7e1, fae2. cleared codes and ran a auto test unit brought water in but it tool forever and it never washed. cancelled auto test and pulled unit out to find the wash motor had one wire unplugged. plugged in and ran auto test. unit finished without issue. unit checks good."
We serviced a
WHIRLPOOL WASHER
Model WTW4850HW2
Near Yorktown, VA 23692
Jason T.
Job Details: 06/06/2022
"Cx complaint, water leaks from the bottom of the tub, from previous repairs no leaks detected. Found during manual test, water slowly dripping from the tub gear case seal, plastic mold not aligned properly with the lip of the seal. Advised cx parts on order, outer tub will direct ship to her house, inspect for any damages and contact VIA dispatch to schedule return visit, cx agreed.; ordrng 1 2count (2 count) and 1 W10371566 (Outer tub assembly) and 1 W11454372 (Gear case) and 1 W10721967 (Cam Kit) and 1 W10528947 (Hub assembly)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Stuarts Draft, VA 24477
Kyle A.
Job Details: 06/06/2022
Tech was assigned as a helper;
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Yorktown, VA 23693
Jason T.
Job Details: 06/06/2022
"Cx complaint, not cooling-freezing properly, found evaporator frosted up, during defrost cycle test, no vac from the control. Installed inlet valve and harness, verified water flow from the dispenser, advised cx control is on factory back order, dispatch will call to schedule a return visit, cx agreed.; ordrng 1 W11567495 (Control)"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0 B H
Near Charlottesville, VA 22903
Kyle A.
Job Details: 06/06/2022
Cx complaint of unit clean light flashing. Did confirm and found that the unit will not drain as the drain pump is overheating. Also found unit will need heater update. ; ordrng 1 W11193157 (Drain pump) and 1 W11537778 (Element)
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW1
Near Gaithersburg, MD 20877
Ricardo S.
Job Details: 06/06/2022
CX DOESN'T WANT THE SERVICES
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSC703HPS01
Near Glen Allen, VA 23059
Thomas B.
Job Details: 06/06/2022
Cx complaint unit is not working properly inspected unit found leaking right at the connector for the water line ice maker line is fine ordering the connector for the waterline the old refrigerator line was thicker tubing where this is skinnier with a thick head however isn't working properly causing water to leak past ordering parts.; ordrng 1 WP2300868 (fitting) and 1 WPW10277958 (fitting) and 1 WPW10271543 (connector)
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Gambrills, MD 21054
Alexander D.
Job Details: 06/06/2022
"cx complaint received notice saying unit needs service. upon arrival cx said unit has leaked and caused floor damage. inspected unit and verified complaint. took pics of floor damage. removed toe plate and insulation is soaked. pulled unit out and found heater has leaked from both nuts, bushings on old heater are completely deteriorated. replaced heater and tested, no leaks at this time, test cycle completed properly. unit is now working properly. advised cx to contact kitchenaid cx service for resolution for floor damage, cx understands. cx kept old heater as evidence."
We serviced a
MAYTAG WASHER
Model MHW5500FW1
Near Manassas, VA 20112
Richard B.
Job Details: 06/06/2022
"CX complant. Washer stopped working and had error code. Inspected unit and found unplugged, Plugged unit in and unit started a drain cycle. Let the drain cycle time out Units drain pump was struggling to drsain, found two error codes , Overflow condition and water level sensor, Checked sensor and it is good with no obstructions. Unit Will need a drain pump In stock , Further work needed, RB; ordrng 1 WPW10605427 (drain pump 58.59)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSC503ESS01
Near Washington, DC 20005
Shawn D.
Job Details: 06/06/2022
arrived checked fridge evaporator and no signs of leaks then checked freezer and all i smell is burnt oil and residue on bottom drain pan and also on bi metal wires showed cx. replaced freezer evaporator due to leaking then 3 way valve could be clogged then added uv drier brazed bottom on then turned unit on to find no air coming out of cabinet where direr hook up. cut condenser line out of cabinet and no flow out of cendenser so checked weld on compressor and doesnt seem clogged so condenser has to be the issue now. i need a second tech to lean unit back change condenser and will have to change compressor again so we have a good sealing weld on it. cx isnt happy. ordering more parts for return; ordrng 1 W10240365 (condenser) and 1 W10779331 (compressor) and 1 nitrogen (nitrogen) and 1 2techjob (2 tech job) and 1 s.s.techonly (s.s. tech only) and 1 3countjob (3 count job)
We serviced a
KITCHENAID RANGE
Model KSGG700ESS2
Near Mechanicsburg, PA 17050
Andrew S.
Job Details: 06/06/2022
Per previous tech I was able to access and replace the LF ignitor. I then also found that the orifice was also clogged and not allowing gas to pass thru to be ignited. I was able to clear the clog and now the unit is functioning as intended. Job complete
We serviced a
WHIRLPOOL WASHER
Model NTW4516FW3
Near Baltimore, MD 21213
Neil H.
Job Details: 06/06/2022
REPLACED THE INLET WATER VALVE UNIT RECALB TESTED GOOD.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Mechanicsburg, PA 17055
Andrew S.
Job Details: 06/06/2022
Per previous diag I was able to access and replace the control board. I then ran the calibration and quick test. The unit passed both testd without any errors. Unit is now functioning as intended. Job complete
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Baltimore, MD 21214
Neil H.
Job Details: 06/06/2022
F8E4 CX COMPLAINT FOUND WATER IN OVER FILL TRAY DUMPED AND TESTED UNIT AND FOUND UNIT GOOD.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Mechanicsburg, PA 17055
Andrew S.
Job Details: 06/06/2022
Cx complaint is that the door handle on the fc section was coming loose and coming off of the door. Upon arrival I found that the set screws were backing out and causing the handle to become loose. I was able to secure the handle in place. Unit is now functioning as intended. Job complete
We serviced a
WHIRLPOOL DRYER
Model WED97HEDU0
Near Travilah, MD 20854
Julian H.
Job Details: 06/06/2022
replaced housing charge 135 LABOR I LEFT A QUOTE TO CX WITH THIS CHARGE NOT 150 working fine
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Mechanicsburg, PA 17055
Andrew S.
Job Details: 06/06/2022
Per previous tech I was able to access and replace the lidlock and bezel and strike. I then tested the unit and found that it is now functioning a s intended. Job complete
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Washington, DC 20011
Shawn D.
Job Details: 06/06/2022
inspected unit and confirmed bad heater on unit. replaced heater then tested no leaks. unit is good
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Beaverdam, VA 23015
Thomas B.
Job Details: 06/06/2022
Cx complaint unit is not working properly inspected unit unit tries to agitate or spin and does not do either can hear relay on board click over however no power to motor believe this is a motor control board issue ordering parts; ordrng 1 W11561182 (Console) and 1 W11556725 (Control)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS0
Near Winchester, VA 22601
Justin S.
Job Details: 06/06/2022
the unit flickered the lights when plugged in. found the unit is heating but the fan is not activating. the unit needs the control and fan; ordrng 1 W10892389 (control) and 1 W11441128 (fan)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Takoma Park, MD 20912
Shawn D.
Job Details: 06/06/2022
replaced gasket then had to clear all ice no ice was cleared before it was bad i then tunred unit back on and unit started cooling and fan works water is draining for evap drain. unit is good
We serviced a
WHIRLPOOL WASHER
Model WFW92HEFW0
Near Hyattsville, MD 20783
Shawn D.
Job Details: 06/06/2022
"arrived checked over uni aand cx said it has a f3 code but last guy said f1e1 so i checked for errors and unit has f3e1 error code for pressure fault so took dryer down and checked pressure hose and found it has been rubbing on the tub in the back. went to van and grabbed pressure hose from v/s insatlled and tested on normal cycle and it made it passed the point where she said the f3e1 error code would pop up. part is way cheaper and cx needs a refind of 104.30. unit is good; ordrng 1 W11044559 (water level hose 19.97), used 1 W11044559 (water level hose) from stock"
We serviced a
MAYTAG WASHER
Model MVWB880BW0
Near Eldersburg, MD 21784
Marc M.
Job Details: 06/06/2022
cx complaint unit not locking lid and not completing cycle. inspected unit and checked for errors present in diagnostic entry. found error f71. cx stated seeing a display of 'something with a 5' which in this case would have been the '5d' displayed during a suds error. suds excess will represent a failure within the pressure switch and cause a number of cycle completion and water level errors. ran auto test cycle to confirm no other points of failure. unit will need cleaning cycle performed. collected only for service call.
We serviced a
MAYTAG DISHWASHER
Model MDB8989SHZ
Near Union Bridge, MD 21791
Marc M.
Job Details: 06/06/2022
cx complaint unit not washing dishes. inspected unit and found that the unit does fill but is not pumping water during cycle. unit will need parts.; ordrng 1 W11225084 (cntrl-elec)
We serviced a
KITCHENAID REFRIGERATOR
Model KFIV29PCMS03
Near Hyattsville, MD 20782
Shawn D.
Job Details: 06/06/2022
arrived and unit was unplugged but still kinda cool. cleared remaining ice on fridge evaporator then replaced fan and drain pan kit then tested fan runs. unit is good
We serviced a
MAYTAG REFRIGERATOR
Model MFT2976AEM03
Near Washington, DC 20011
Roberto I.
Job Details: 06/06/2022
"CX complaint unit too warm, random power outage message on display.Temp check with thermocouple showed 31F in the Fc and 56F in the Rc. Found Rc evapotator and cover completely covered by thick frost. The fan is jammed by ice and is not running. The evaporator is not defrosting and also the pantry UI is not responding properly and the pantry light is not working. Quoted repair 500.84 with 155 labor for Rc harness with thermistor WPW10277799, Rc evap fan W10633627 and pantry cover with UI W11088190 replacement. Cx needs more time to make a decision. If we go back to this repair cx must to defrost the unit by unplugging it 36/48 hours before our arrival.; ordrng 1 WPW10277799 (harnes with thermistor) and 1 W10633627 (Rc evap fan) and 1 W11088190 (cover)"
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS3
Near Ruckersville, VA 22968
Eric F.
Job Details: 06/06/2022
"Confirmed cx complaint seal not seated properly. Reseated seal, tested unit, unit working as designed."
We serviced a
MAYTAG WASHER
Model MHW5630HW0
Near Washington, DC 20015
Roberto I.
Job Details: 06/06/2022
"Cx complaint unit randomly doesn't spin properly and leave the clothes wet. Water left in the water dispenser.Ran test mode, found F0E2 (oversudsing) error. Ran a test cycle, the unit spinned and drained fine. Seems like the control reads an out of balance even with a load of only bathroom towels. Control board to be replace was already diagnosed by Via in the past but we never came back to replace it. Confirmed water left in the softner dispenser, unit needs new dispenser per sp : W11504923 Rev A. Ordering control board W11322901 and dispenser assy W11465533; ordrng 1 W11322901 (control board) and 1 W11465533 (dispenser assy)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHB0
Near Bel Air, MD 21014
Brian R.
Job Details: 06/06/2022
cx complaint is rince aid is leaking out the back of the dispenser not water leaking from back of unit. she also said things seem more wet when done. unit does have plastic liner and went over that with cx. tested and ran unit and ran auto test to reset unit as heater was off. will order parts needed and office will schedule.; ordrng 1 W10861000 (Detergent Dispenser) and 1 W11305308 (Control)
We serviced a
AMANA DISHWASHER
Model ADB1400AGW3
Near Hyattsville, MD 20782
Shawn D.
Job Details: 06/06/2022
could not get email i could abrley understand cx. cx complaint unit not draining. inspected unit and confirmed unit not draining full of water. drain pump connection are tight and drain pump wont run. vacumed out water then grabbed pre id drain pump replaced and tested and now unit drains. unit is good
We serviced a
WHIRLPOOL O.T.R MICROWAVE
Model WMH31017HS6
Near Midlothian, VA 23112
Joseph D.
Job Details: 06/06/2022
replaced board and unit powering socket properly.
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Bethesda, MD 20817
Julian H.
Job Details: 06/06/2022
Cx complaint about top rack falling down found a lh side adjuster broken need part; ordrng 1 WPW10546503 (adjuster)
We serviced a
WHIRLPOOL RANGE
Model WEG515S0LS1
Near Chesterfield, VA 23838
Joseph D.
Job Details: 06/06/2022
"found ignitors improperly seated and crooked burner caps, reseated all and unit igniting properly"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI7FVCXWB00
Near La Plata, MD 20646
Robert A.
Job Details: 06/06/2022
"Cx complaint that the unit is still not making ice. I inspected the unit and confirmed the complaint. I fully took apart the IM box and found there to be ice around the IM motor behind the case. I removed the ice and tested the unit for the cx. I performed a harvest test (T&H) as well as jumped the water valve (L&V), both worked fine. The unit is working as designed."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Dover, DE 19901
Taylor F.
Job Details: 06/06/2022
Cx complaint is unit not washing. Tested inspected and verifed complaint. Replaced the sump from previous diagnosis. Tested unit and unit is working as designed. Job is complete.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BW2
Near Middletown, PA 17057
Drew B.
Job Details: 06/06/2022
when arrived found the wrong model was input causing incorrect caps and burners will need correct ones and had ordered so call when all in to return.; ordrng 2 WPW10515455 (biurner head)s and 1 WPW10515454 (burner head) and 1 WPW10515453 (burner head) and 2 WPW10515459 (igntr)s and 2 WPW10183368 (cap)s and 1 WPW10183369 (cap) and 1 WPW10183370 (cap-burner)
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Laurel, MD 20708
Alexander D.
Job Details: 06/06/2022
cx complaint unit giving f0e4 error. inspected unit and verified complaint. f0e4 spin limited by water temp only error stored. tested valves and they all open. must be issue with thermistor built into valve. replaced valve and tested. have a reading when testing inlet thermistor in sensor feedback and reading changes as water fills in. ran calibration and autotest. unit is now working properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW06
Near Fairfax, VA 22030
Richard B.
Job Details: 06/06/2022
"CX complant,. Gaskets not sealing good. Inspected unit and found both door gaskets not seating good and pulling away from door frame. Tried reseating but gaskets dont stay seated, Installed new gaskets and heated to fluff, Advised CX to leave door closed for 1 hour to seat. Job completed, RB"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Virginia Beach, VA 23456
Austin D.
Job Details: 06/06/2022
came out to repalce the controls and too install a light the cx had. i advsied him since he supplie the light that i can not warranty it. cx understood. finally
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Bel Air, MD 21015
Brian R.
Job Details: 06/06/2022
replaced heater and tested and checked unit. no leaks seen and unit checked. job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT511SZDM
Near Annapolis, MD 21403
Mitchell H.
Job Details: 06/06/2022
cx complaint units door does not shut on its own and possibly causing the unit to not cool as well. inspected unit and confiirmed complaint. adjusted feet up and door now swings shut by itself without help. this should eliminate the possiblity of it being left open like cx says it has been. job completed. all other components working as desinged. unit is under warranty due to m/s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ09
Near Williamsburg, VA 23188
Lucas R.
Job Details: 06/06/2022
"cx complaint intermittent ice, checked unit temps at -2 and 36, jumpered t and h icmaker cycled, unable to duplicate at this time, leveled unit, cleaned condensor, and advised cx to monitor."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ
Near Charlottesville, VA 22901
Eric F.
Job Details: 06/06/2022
unable to locate unit.; saved tckt
We serviced a
MAYTAG WASHER
Model MEDC465HW0
Near Waynesboro, VA 22980
Eric F.
Job Details: 06/06/2022
"Confirmed cx complaint unit not heating. Found harness shorted, inline redline fused to ground line causing unit not to functiong. Ordering harness.; ordrng 1 W10640709 (harns-wire)"
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ1
Near Staunton, VA 24401
Eric F.
Job Details: 06/06/2022
"Went to do install, found additional damage to unit, one leveling foot missing. Ordering foot, will use other parts on return visit.; ordrng 1 W10862938 (feet-lvlng) and 1 WP3359452 (nut)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW06
Near Williamsburg, VA 23188
Lucas R.
Job Details: 06/06/2022
"cx cxomplaint unit not cooling, checked unit low pressure at -13' upon arrival, appears schrader valve on coupler popped out of coupler and caused leak at comprssor, vacuumed and charged, sprayed all joints and lok rings with soap bubbles, unable to locate any other leaks, low pressure at 0 psi, frost pattern forming, amp draw 1 amp, advised cx to monitor, unit works as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Stuarts Draft, VA 24477
Eric F.
Job Details: 06/06/2022
"Installed roller, tested unit, unit working as designed."
We serviced a
JENN-AIR RANGE
Model JGRP436WP01
Near Bethesda, MD 20814
Roberto I.
Job Details: 06/06/2022
"Replaced parts, new UI worked ok. Tested oven by starting an bake cycle. The unit worked as designed. Collected 125"
We serviced a
KITCHENAID ICE MAKER
Model KUID508HPS01
Near Fort Washington, MD 20744
Shane B.
Job Details: 06/06/2022
cx complaint is the unit not making ice. when i arrived circ pump was running but resiviour was empty. plate had frost on it. i found water supply valve was turned on. can not hear fill valve running. inspected and found it was not plugged in. once plugged in unit filled. i let it run to see if it developed any ice. unit began forming ice sheet. unit is working as designed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Alexandria, VA 22308
Lloyd B.
Job Details: 06/06/2022
"Cx complained the unit leaked. With a clear door, could see the spray arm shooting downwards pushing the water out the corner of the door. Unit needs new spray arm; ordrng 1 W10837249 (spray arm)"
We serviced a
WHIRLPOOL DRYER
Model WGD5100HC1
Near Columbia, MD 21044
Robert L.
Job Details: 06/06/2022
"cx complaint f2e2, f2e1, found unit heating properly, found vent snaked up behind unit, causing trap of steam which has now filled vent with water, spoke with installer who will correct vent, seems steam/moisture was getting in console causing errors , console fully responsive, if cx calls back after vent fixed for f2 pre-id W11419056........testedv all ops ok"
We serviced a
MAYTAG WASHER
Model MVWB835DW
Near Waldorf, MD 20601
Robert A.
Job Details: 06/06/2022
I installed the ordered parts and tested the unit for the cx. The unit is working as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS04
Near Fort Hunt, VA 22308
Lloyd B.
Job Details: 06/06/2022
"Cx complained the rc did not cool. Inspected the unit and found at the p8 pin 1 to 2, the resistance of the rc evap thermistor is 4.69 which is around 55 degrees, the current temp of the rc but there is slight frost around the rc evap. In step 90, the defrost heater turned on. Reset the filter and it reads 'good' but if upon return, filter status comes back on, we will replace the side ui. Unit needs new control kit; ordrng 1 W11533213 (control)"
We serviced a
WHIRLPOOL DRYER
Model WED9400SW0
Near Bethesda, MD 20817
Julian H.
Job Details: 06/06/2022
reverse swing on door working properly
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFX2571XEM0
Near Baltimore, MD 21218
Milton J.
Job Details: 06/06/2022
Cx complaint unit not making ice. Went over O.O.W. pricing with CX and service was denied. CX said unit was to old to possible have that much money into the ice maker at this time. No service was provided. -MJrob
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS04
Near New Oxford, PA 17350
Bernard M.
Job Details: 06/06/2022
"Cx complaint the freezer frosts up. Inspected unit and found the FC door gasket has a gap at the top creating frost inside on the shelves. The door opens and closes properly. no issues with door rails. Ordering freezer door, informed cx that door will be shipped to address and to inspect part for damage. Cx will contact office to recshedule when door arrives.; ordrng 1 W10909682 (nameplate) and 1 W10815701 (freezer door)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KBS0
Near Spotsylvania Courthouse, VA 22553
Tanner B.
Job Details: 06/06/2022
installed new heater and tested unit. job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Bethesda, MD 20814
Julian H.
Job Details: 06/06/2022
CX states about rh side door opening when closing FC door CX is slamming it told her to be mindfull about closing doors gently adjusted heght for now need to replaced rh side door; saved tckt
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Haymarket, VA 20169
Daniel J.
Job Details: 06/06/2022
per notes replaced door panel due to moisture from vent cuasing rust to form
We serviced a
KITCHENAID COMBO
Model KOCE500ESS11
Near Bethesda, MD 20814
Julian H.
Job Details: 06/06/2022
7733809571CX complaint about unit not getting power inspected found no power to ui went to junction box and found power there getting power to j8 replaced control resume power same issue called Tl checked power again to j8 per his request not getting power now checked each wire to ground getting 124vac from bk to ground and 124vac from n to ground problem with polarity needs an electrician
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSR57R18DM03
Near Chesapeake, VA 23321
Zachery R.
Job Details: 06/06/2022
"cx complaint no cool. checked temp, unit at 43 degrees. bunch of frost build up on evap cover, used steamer to remove frost build on evap, verified unit is forming a frost pattern. checked heater, heater is good, evap fan motor is good, thermistors are within range, come to find control not sending power to heater. therefore unit will need control to complete repair. ordering control and returning with evap thermistor; ordrng 1 W11496881 (control)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Chevy Chase, MD 20815
Roberto I.
Job Details: 06/06/2022
"Replaced adjuster, noticied of a warped tine row pivot. Replaced part from v/s. Unit tested ok; ordrng 1 wpw10082853 (tine row pivot (RI van stock)), used 1 wpw10082853 (tine row pivot) from stock"
We serviced a
WHIRLPOOL OVEN
Model WOD77EC0HS02
Near ,
Tanner B.
Job Details: 06/06/2022
F3E0 Error. main oven temp sensor open or shorted . found the purple wire backed out of connector . reseated and tested unit .. no errors. unit is now heating as designed .. job complete
We serviced a
WHIRLPOOL DISHWASHER
Model MDB4949SKZ0
Near Brandywine, MD 20613
Robert A.
Job Details: 06/06/2022
Cx complaint that the unit is leaking water during the cycle. I inspected the unit to confirm the complaint. I found no error codes and ran a service cycle. All components passed with no issues. I noticed the bushing have worn out only leaving the rubber washers. The unit needs a new heater element with correct bushings that don't disintegrate. I'm ordering the part for the return visit.; ordrng 1 W11537778 (element)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ15
Near Milford Mill, MD 21244
Keith H.
Job Details: 06/06/2022
cx complaitn is forst buildup in freezer inspected unit and found gap in door seal. i heated seal to make it flexible closed door and gasket is sealing properly unit is working
We serviced a
WHIRLPOOL DRYER
Model WED4800BQ1
Near Virginia Beach, VA 23451
Carl A.
Job Details: 06/06/2022
"replaced parts needed for repairs use parts off of truck stock tested unit works as designed; ordrng 1 279827 (motor!dryer) and 1 279838 (element,heater), used 1 279827 (drive motor), and 1 279838 (Heating Element) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KBBR306ESS01
Near Beaufort, NC 28516
Ronnie B.
Job Details: 06/06/2022
"cx coimplaint of leds out in unit. service pointer w11606409 SCODE S84638 calls for replacement of all 12 leds. removed and replaced all leds. After all leds replaced performed futher troubleshooting as ui not lighting up and no rc light working. found door swithc cam assy bent and missaligned. also door could be raised a little for better fitment. ordering parts needed for repair.; ordrng 1 WP2307857 (extension) and 1 W10741111 (bracket) and 1 2257644 (hinge,door top) and 2 WP8281164 (screw)s and 2 W11189635 (screw)s and 1 W11474472 and 1 WP2316804 (spacer) and 1 2316805 (hinge-door) and 1 WP2006346 (washer) and 1 W10188434 (gap-hinge) and 1 W11171640 (shim-hinge) and 1 WP489467 (washer) and 1 WP487576 (washer)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Burke, VA 22015
Demonte S.
Job Details: 06/06/2022
Installed the Damper Control / Diffuser. Tested the unit in Service Test - 3 Damper / Fan Motor Test. Damper is Opening / Closing. No Noise. Unit is working as Designed.