We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM06
Near Annandale, VA 22003
Lloyd B.
Job Details: 06/07/2022
Cx complained the unit made noise. Inspected the unit and found the condensor was vibrating against the frame. Pushed the insulation further under the cond and tested and it no longer makes noise. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ02
Near Baltimore, MD 21206
Milton J.
Job Details: 06/07/2022
Appointment could not be made till after 8pm so tried calling CX to reschedule but going straight to VM. -MJrob; saved tckt
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ5
Near Williamsburg, VA 23188
Jason T.
Job Details: 06/07/2022
"Cx complaint, red glowing at the center turntable bezel frame, tested all circuits, found shorted motor. Installed turntable motor from truck stock, verified all unit functions for proper operation, working as designed. Cx did not provide an email address.; ordrng 1 W10642989 (Turntable motor), used 1 W10642989 (Turntable motor) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Chesterfield, VA 23832
Chris B.
Job Details: 06/07/2022
replaced fc door and badge seated gasket unit working as desighned
We serviced a
MAYTAG REFRIGERATOR
Model MTF2191ARW
Near Baltimore, MD 21205
Milton J.
Job Details: 06/07/2022
Called CX and informed would not be able to make appointment till after 8pm so sould have to reschedule. CX calling on when he knows what day is good. -MJrob; saved tckt
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Haymarket, VA 20169
Daniel J.
Job Details: 06/07/2022
spoke with customer informed after last vist the water leak was worse and caused damage to hardwood flooring took pic and added to work order also inspected water line replaced gasket to water liine went to reinstalled fron threads had been cross threaded ordering new valve and returning with sump unabe to test due to water intet leaking before filliung; ordrng 1 W11434044 (inlet)
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Fredericksburg, VA 22401
Thomas B.
Job Details: 06/07/2022
Cx complaint unit is not working properly inspected unit found nothing in pump tension on fan is loose ordring drain pump and control; ordrng 1 W11399433 (Control) and 1 W11399437 (Drain pump)
We serviced a
MAYTAG REFRIGERATOR
Model MTF2191ARW
Near Baltimore, MD 21205
Milton J.
Job Details: 06/07/2022
Called CX and informed would not be able to make appointment till after 8pm so sould have to reschedule. CX calling on when he knows what day is good. -MJrob; saved tckt
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Haymarket, VA 20169
Daniel J.
Job Details: 06/07/2022
spoke with customer informed after last vist the water leak was worse and caused damage to hardwood flooring took pic and added to work order also inspected water line replaced gasket to water liine went to reinstalled fron threads had been cross threaded ordering new valve and returning with sump unabe to test due to water intet leaking before filliung; ordrng 1 W11434044 (inlet)
We serviced a
MAYTAG MICROWAVE
Model MVWP575GW1
Near Fairfax, VA 22031
Lloyd B.
Job Details: 06/07/2022
Cx complained the unit would not lock. Installed new latch and control and tested and it now operates as designed. Job complete
We serviced a
WHIRLPOOL OVEN
Model KSDB900ESS5
Near West River, MD 20778
Shane B.
Job Details: 06/07/2022
complaint is all burners having large yellow flames. confirmed complaint. i found unit has not been converted to run on LP. i converted all cooktop burners and regulator for LP. adjusted flame height. all burners now look good. unit is working as designed.
We serviced a
WHIRLPOOL RANGE
Model KFGG500ESS2
Near Burke, VA 22015
Lloyd B.
Job Details: 06/07/2022
Cx complained the units timer did not work. Inspected the unit and found no problems and no error codes and the timer counts down. Service declined. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Chesterfield, VA 23832
Chris B.
Job Details: 06/07/2022
replaced fc door and badge seated gasket unit working as desighned
We serviced a
WHIRLPOOL OVEN
Model KSDB900ESS5
Near West River, MD 20778
Shane B.
Job Details: 06/07/2022
complaint is all burners having large yellow flames. confirmed complaint. i found unit has not been converted to run on LP. i converted all cooktop burners and regulator for LP. adjusted flame height. all burners now look good. unit is working as designed.
We serviced a
WHIRLPOOL RANGE
Model WFE775H0HZ1
Near Mount Airy, MD 21771
Brian R.
Job Details: 06/07/2022
came out to replace part and small element in box. while top off checked power and had 120 to element when turning on each side of duel element. will reorder part and office will schedule.; ordrng 1 WPW10342780 (LF Element)
We serviced a
MAYTAG MICROWAVE
Model MVWP575GW1
Near Fairfax, VA 22031
Lloyd B.
Job Details: 06/07/2022
Cx complained the unit would not lock. Installed new latch and control and tested and it now operates as designed. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Hampton, VA 23666
Lucas R.
Job Details: 06/07/2022
"replaced container, tested, found impellernot seating to motor, causing auger not to turn, unable to seperate impeller from motor, ordering parts to complete repaitr; ordrng 1 WPW10309864 (divider) and 1 W11310391 (motor) and 1 WP63052-2 (impeller)"
We serviced a
WHIRLPOOL RANGE
Model KFGG500ESS2
Near Burke, VA 22015
Lloyd B.
Job Details: 06/07/2022
Cx complained the units timer did not work. Inspected the unit and found no problems and no error codes and the timer counts down. Service declined. Job complete
We serviced a
KITCHENAID FREEZER
Model KRMF706ESS05
Near Chesapeake, VA 23322
Austin D.
Job Details: 06/07/2022
"cx complaint the unit is leaking water down the back of the frdige. checked the unit and found that water was dripping from where the ice box was contacting the cabinet. therefore, i went ahead and added insulation to the ice box between the cabinet. removed all ice/water. put the unit back together. advised cx to monitor it and to let us know if the issue persitsts. cx agreed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Hampton, VA 23666
Lucas R.
Job Details: 06/07/2022
"replaced container, tested, found impellernot seating to motor, causing auger not to turn, unable to seperate impeller from motor, ordering parts to complete repaitr; ordrng 1 WPW10309864 (divider) and 1 W11310391 (motor) and 1 WP63052-2 (impeller)"
We serviced a
WHIRLPOOL RANGE
Model WFE775H0HZ1
Near Mount Airy, MD 21771
Brian R.
Job Details: 06/07/2022
came out to replace part and small element in box. while top off checked power and had 120 to element when turning on each side of duel element. will reorder part and office will schedule.; ordrng 1 WPW10342780 (LF Element)
We serviced a
KITCHENAID FREEZER
Model KRMF706ESS05
Near Chesapeake, VA 23322
Austin D.
Job Details: 06/07/2022
"cx complaint the unit is leaking water down the back of the frdige. checked the unit and found that water was dripping from where the ice box was contacting the cabinet. therefore, i went ahead and added insulation to the ice box between the cabinet. removed all ice/water. put the unit back together. advised cx to monitor it and to let us know if the issue persitsts. cx agreed."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS04
Near Harrisburg, PA 17112
Fred G.
Job Details: 06/07/2022
i was able to access unit and replace the duel water valve. removed evap cover to find the thermistor was not seated tight on the suction tube. was able to use the kit to zip tie the sensor to the tube. also found evap was not against the back wall. used the zip times and clamps to get evap back against back wall. drip pan was not warpped. put unit back together and tested unit. unit was unplugged when i arrived. advised cx to get the unit 48-72 hours on cooling. unit checks good for now.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Nottingham, MD 21236
Neil H.
Job Details: 06/07/2022
CX COMPLAINT THE UNIT NOT DRYING FOUND THE OUTSIDE COVER BLOCKED CLEARED AND RE INSTALLED UNIT CHECKED GOOD.
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near Alexandria, VA 22301
Eric W.
Job Details: 06/07/2022
cx complant of unit not alling her into ui to make unit work inspected unit found fopiund unit will not stop working and cycle will not end unit willned new ui and control no error in unit; ordrng 1 W11322903 (control)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS04
Near Harrisburg, PA 17112
Fred G.
Job Details: 06/07/2022
i was able to access unit and replace the duel water valve. removed evap cover to find the thermistor was not seated tight on the suction tube. was able to use the kit to zip tie the sensor to the tube. also found evap was not against the back wall. used the zip times and clamps to get evap back against back wall. drip pan was not warpped. put unit back together and tested unit. unit was unplugged when i arrived. advised cx to get the unit 48-72 hours on cooling. unit checks good for now.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Nottingham, MD 21236
Neil H.
Job Details: 06/07/2022
CX COMPLAINT THE UNIT NOT DRYING FOUND THE OUTSIDE COVER BLOCKED CLEARED AND RE INSTALLED UNIT CHECKED GOOD.
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near Alexandria, VA 22301
Eric W.
Job Details: 06/07/2022
cx complant of unit not alling her into ui to make unit work inspected unit found fopiund unit will not stop working and cycle will not end unit willned new ui and control no error in unit; ordrng 1 W11322903 (control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ06
Near Front Royal, VA 22630
Ezra M.
Job Details: 06/07/2022
"installed compressor, vacuumed sys to -28 for 15 mins, vacuum held. filled unit with 2.01oz r600a, verified cooling.; ordrng 1 W11506635 (process stub), used 1 W11506635 (process stub) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED8500DW4
Near Baltimore, MD 21208
Keith H.
Job Details: 06/07/2022
cx complaitn is unit squeals/squeaks inspected unit and found worn pulley and unit is thumping ordeirn rollers also; ordrng 1 W10837240 (idler pulley) and 2 WPW10314173 (support)s and 1 W11105178 (motor-drve) and 1 WP697772 (blower wheel)
We serviced a
WHIRLPOOL DRYER
Model WED5100HW2
Near Midlothian, VA 23113
Chris B.
Job Details: 06/07/2022
cx complaint unit states ddor open when door is shut inspected unit confirmed cx complaint found door switch connector not seated..seated connector tested unit working as desighned
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ06
Near Front Royal, VA 22630
Ezra M.
Job Details: 06/07/2022
"installed compressor, vacuumed sys to -28 for 15 mins, vacuum held. filled unit with 2.01oz r600a, verified cooling.; ordrng 1 W11506635 (process stub), used 1 W11506635 (process stub) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED8500DW4
Near Baltimore, MD 21208
Keith H.
Job Details: 06/07/2022
cx complaitn is unit squeals/squeaks inspected unit and found worn pulley and unit is thumping ordeirn rollers also; ordrng 1 W10837240 (idler pulley) and 2 WPW10314173 (support)s and 1 W11105178 (motor-drve) and 1 WP697772 (blower wheel)
We serviced a
WHIRLPOOL DRYER
Model WED5100HW2
Near Midlothian, VA 23113
Chris B.
Job Details: 06/07/2022
cx complaint unit states ddor open when door is shut inspected unit confirmed cx complaint found door switch connector not seated..seated connector tested unit working as desighned
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Boyce, VA 22620
Ezra M.
Job Details: 06/07/2022
"installed new compressor. vacuumed to -28 lbs, held normally. filled unit with 1.44 oz r600a, verified cooling and good frost pattern.; ordrng 1 W11401413 (coupler) and 1 w11506635 (coupler), used 1 W11401413 (coupler), and 1 w11506635 (coupler) from stock"
We serviced a
WHIRLPOOL WASHER
Model MVW6200KW2
Near Unionville, VA 22567
Eric F.
Job Details: 06/07/2022
"Confirmed cx complaint unit not advancing cycles. Found inline pressure line kinked in harness, straightened line, tested unit, unit working as designed."
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near Falls Church, VA 22042
Lloyd B.
Job Details: 06/07/2022
Cx complained the unit did not heat. Inspected the unit and found it did heat bur had long dry times. Checked the outside vent and there is a birds nest. Cx will get a duct cleaning co
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Boyce, VA 22620
Ezra M.
Job Details: 06/07/2022
"installed new compressor. vacuumed to -28 lbs, held normally. filled unit with 1.44 oz r600a, verified cooling and good frost pattern.; ordrng 1 W11401413 (coupler) and 1 w11506635 (coupler), used 1 W11401413 (coupler), and 1 w11506635 (coupler) from stock"
We serviced a
WHIRLPOOL WASHER
Model MVW6200KW2
Near Unionville, VA 22567
Eric F.
Job Details: 06/07/2022
"Confirmed cx complaint unit not advancing cycles. Found inline pressure line kinked in harness, straightened line, tested unit, unit working as designed."
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near Falls Church, VA 22042
Lloyd B.
Job Details: 06/07/2022
Cx complained the unit did not heat. Inspected the unit and found it did heat bur had long dry times. Checked the outside vent and there is a birds nest. Cx will get a duct cleaning co
We serviced a
WHIRLPOOL WASHER
Model MVW7230HW0
Near Purcellville, VA 20132
Ezra M.
Job Details: 06/07/2022
"unit under Costco 2nd year warranty. lid no closing properly, noise during cycle. found stress marks on lid at both hinges, ordering lid and both hinges. grinding noise from slider at rotor, caused by gearcase failing. ordering gearcase, rotor, slider and clutch.; ordrng 1 W11551369 (hinge, lid, left) and 1 W11551376 (hinge, lid, right) and 1 W11404468 (lid) and 1 W11449841 (gearcase), rqstng P&A on 1 W10754448 (clutch), ordrng 1 W10734521 (slider) and 1 W11260238 (rotor)"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Monkton, MD 21111
Sal R.
Job Details: 06/07/2022
"Per CX , I was able to access and strightened / leveled unit . UNit is funtioning with out concern. I also took before and after photos due to wall concerns . I called and spoke to LW in office ."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW4
Near Baltimore, MD 21218
Shane M.
Job Details: 06/07/2022
installed new tub. new tub comes with new element. raned test mode. unit working properly.
We serviced a
WHIRLPOOL WASHER
Model MVW7230HW0
Near Purcellville, VA 20132
Ezra M.
Job Details: 06/07/2022
"unit under Costco 2nd year warranty. lid no closing properly, noise during cycle. found stress marks on lid at both hinges, ordering lid and both hinges. grinding noise from slider at rotor, caused by gearcase failing. ordering gearcase, rotor, slider and clutch.; ordrng 1 W11551369 (hinge, lid, left) and 1 W11551376 (hinge, lid, right) and 1 W11404468 (lid) and 1 W11449841 (gearcase), rqstng P&A on 1 W10754448 (clutch), ordrng 1 W10734521 (slider) and 1 W11260238 (rotor)"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Monkton, MD 21111
Sal R.
Job Details: 06/07/2022
"Per CX , I was able to access and strightened / leveled unit . UNit is funtioning with out concern. I also took before and after photos due to wall concerns . I called and spoke to LW in office ."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW4
Near Baltimore, MD 21218
Shane M.
Job Details: 06/07/2022
installed new tub. new tub comes with new element. raned test mode. unit working properly.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS01
Near Woodbridge, VA 22192
Richard B.
Job Details: 06/07/2022
"CX complant. No ice. Prior diagnosis found fridge fill tube heater for ice maker wires severed, and ice maker not responding, Installed new fill tube heater and secured wires to inside of cab, Installed new ice maker and after installing ice maker did a self rotation , Job completed, RB"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHB00
Near Woodbridge, VA 22191
Robert W.
Job Details: 06/07/2022
CX complaint is the unit isnt dispensing water good and is making knocking noise. Inspected unit and found water dispensing very slow and knocking while dispensing. Inspalled bypass and knocking went away and unit is dispensing properlly. Replaced filter head and unit is now working properly.
We serviced a
WHIRLPOOL RANGE
Model WFC150M0JB
Near Prince George, VA 23875
Joseph D.
Job Details: 06/07/2022
i dont think this unit is here any more. they have an organized area. and it is not here.; saved tckt
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS01
Near Woodbridge, VA 22192
Richard B.
Job Details: 06/07/2022
"CX complant. No ice. Prior diagnosis found fridge fill tube heater for ice maker wires severed, and ice maker not responding, Installed new fill tube heater and secured wires to inside of cab, Installed new ice maker and after installing ice maker did a self rotation , Job completed, RB"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHB00
Near Woodbridge, VA 22191
Robert W.
Job Details: 06/07/2022
CX complaint is the unit isnt dispensing water good and is making knocking noise. Inspected unit and found water dispensing very slow and knocking while dispensing. Inspalled bypass and knocking went away and unit is dispensing properlly. Replaced filter head and unit is now working properly.
We serviced a
WHIRLPOOL RANGE
Model WFC150M0JB
Near Prince George, VA 23875
Joseph D.
Job Details: 06/07/2022
i dont think this unit is here any more. they have an organized area. and it is not here.; saved tckt
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW
Near Fairfax, VA 22033
Richard B.
Job Details: 06/07/2022
"CX complant. Washing machine is out of balance. Inspected unit and in a closet Pulled stack with CX land lord and found one shipping bolt srtill in back securing tub. Removed bolt , Installed stack kit and slid unit back into closet with CX , Tested unit and working as designed. Job completed, RB"
We serviced a
WHIRLPOOL O.T.R MICROWAVE
Model WMH32519HZ5
Near Frederick, MD 21702
Ricky E.
Job Details: 06/07/2022
"unordered cap that is needed will need to be ordered, and the interlock kit is for an older unit.. will order parts needed...; ordrng 1 W11182140 (interlock) and 1 W11182141 (interlock) and 1 W10850446 (capactr-mg)"
We serviced a
AMANA DRYER
Model NED4655EW
Near Prince George, VA 23875
Joseph D.
Job Details: 06/07/2022
cannot find unit; saved tckt
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW
Near Fairfax, VA 22033
Richard B.
Job Details: 06/07/2022
"CX complant. Washing machine is out of balance. Inspected unit and in a closet Pulled stack with CX land lord and found one shipping bolt srtill in back securing tub. Removed bolt , Installed stack kit and slid unit back into closet with CX , Tested unit and working as designed. Job completed, RB"
We serviced a
WHIRLPOOL O.T.R MICROWAVE
Model WMH32519HZ5
Near Frederick, MD 21702
Ricky E.
Job Details: 06/07/2022
"unordered cap that is needed will need to be ordered, and the interlock kit is for an older unit.. will order parts needed...; ordrng 1 W11182140 (interlock) and 1 W11182141 (interlock) and 1 W10850446 (capactr-mg)"
We serviced a
AMANA DRYER
Model NED4655EW
Near Prince George, VA 23875
Joseph D.
Job Details: 06/07/2022
cannot find unit; saved tckt
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Columbia, MD 21045
Robert L.
Job Details: 06/07/2022
"installed sump per previous, much quiieter, all utilities short incase needs for future repair, may need uninstalled"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ02
Near Harrisburg, PA 17110
Fred G.
Job Details: 06/07/2022
"cx complaint unit has had a cooling issue for about a month now. inspected unit and first took temp readings with a thermal cuppler. RC was 44 degrees, FC 31 degrees. removed evap cover to find a build up of frost on right side top. removed bottom grill and found condensor clogged with hair. sealed system is to warm. vaccumed hair off evap and defrosted evap. told cx to wait 48-72 hours to see results. as of now unit checks good."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Parkville, MD 21234
Justin S.
Job Details: 06/07/2022
the unit is leaking from the valve. the unit is agitating spinning draining and filling good. the unit needs the valve; ordrng 1 W11210459 (valve)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Columbia, MD 21045
Robert L.
Job Details: 06/07/2022
"installed sump per previous, much quiieter, all utilities short incase needs for future repair, may need uninstalled"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ02
Near Harrisburg, PA 17110
Fred G.
Job Details: 06/07/2022
"cx complaint unit has had a cooling issue for about a month now. inspected unit and first took temp readings with a thermal cuppler. RC was 44 degrees, FC 31 degrees. removed evap cover to find a build up of frost on right side top. removed bottom grill and found condensor clogged with hair. sealed system is to warm. vaccumed hair off evap and defrosted evap. told cx to wait 48-72 hours to see results. as of now unit checks good."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Parkville, MD 21234
Justin S.
Job Details: 06/07/2022
the unit is leaking from the valve. the unit is agitating spinning draining and filling good. the unit needs the valve; ordrng 1 W11210459 (valve)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Columbia, MD 21045
Robert L.
Job Details: 06/07/2022
"installed updated heater per TSP and s-17304, ran diagnostics, and tested all ops ok"
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Chesapeake, VA 23321
Zachery R.
Job Details: 06/07/2022
"cx complaint unit is squeeking. checked unit no faults present, ran test cycle, checked gearcase. oil leaking from bearing. also gearcase is grinding. ordering gearcase and clutch to complete repair.; ordrng 1 W11611306 (control) and 1 W11454734 (gearcase) and 1 W10721967 (drive pulley) and 1 W11611297 (belt)"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC
Near Richmond, VA 23220
Joseph D.
Job Details: 06/07/2022
"cx complaint unit not detecting water.unit with OBL errors, levelled calibrated, unit wkring properly."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Columbia, MD 21045
Robert L.
Job Details: 06/07/2022
"installed updated heater per TSP and s-17304, ran diagnostics, and tested all ops ok"
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Chesapeake, VA 23321
Zachery R.
Job Details: 06/07/2022
"cx complaint unit is squeeking. checked unit no faults present, ran test cycle, checked gearcase. oil leaking from bearing. also gearcase is grinding. ordering gearcase and clutch to complete repair.; ordrng 1 W11611306 (control) and 1 W11454734 (gearcase) and 1 W10721967 (drive pulley) and 1 W11611297 (belt)"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC
Near Richmond, VA 23220
Joseph D.
Job Details: 06/07/2022
"cx complaint unit not detecting water.unit with OBL errors, levelled calibrated, unit wkring properly."
We serviced a
WHIRLPOOL WASHER
Model MVW7230HCO
Near Kinston, NC 28501
Ronnie B.
Job Details: 06/07/2022
"cx complaint of unit not npowering on. unit doa and lid is locked. cannot get mod serial at this time. ohmed all components and found lid lock solenoid is reading less than 1 ohm and should be 50-160 ohms. lid lock took out control. no test light on control and no dc voltages being supplied to console. needs control and lid lock, will return with console as cannot test at this time.; ordrng 1 W11394572 (lid lock) and 1 W11559688 (bezel) and 1 W11419171 (control) and 1 W11457841 (strike)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Burke, VA 22015
Lloyd B.
Job Details: 06/07/2022
Cx complained the unit did not make ice. Inspected the unit and found the connector for the ice maker was backing out. Pushed in and the ice maker cycled and began a harvest. Job complete
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Parkville, MD 21234
Justin S.
Job Details: 06/07/2022
replaced the control and tested. the unit is now good
We serviced a
WHIRLPOOL WASHER
Model MVW7230HCO
Near Kinston, NC 28501
Ronnie B.
Job Details: 06/07/2022
"cx complaint of unit not npowering on. unit doa and lid is locked. cannot get mod serial at this time. ohmed all components and found lid lock solenoid is reading less than 1 ohm and should be 50-160 ohms. lid lock took out control. no test light on control and no dc voltages being supplied to console. needs control and lid lock, will return with console as cannot test at this time.; ordrng 1 W11394572 (lid lock) and 1 W11559688 (bezel) and 1 W11419171 (control) and 1 W11457841 (strike)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Burke, VA 22015
Lloyd B.
Job Details: 06/07/2022
Cx complained the unit did not make ice. Inspected the unit and found the connector for the ice maker was backing out. Pushed in and the ice maker cycled and began a harvest. Job complete
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Parkville, MD 21234
Justin S.
Job Details: 06/07/2022
replaced the control and tested. the unit is now good
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EHL02
Near Purcellville, VA 20132
Ezra M.
Job Details: 06/07/2022
"unit installed in home without filter, and without filter cap to enable cust to change and install filters. ordering cap.; ordrng 1 W10813884 (cap-filter)"
We serviced a
WHIRLPOOL COOKTOP
Model WCG97US0HS
Near Martinsburg, WV 25403
Danny R.
Job Details: 06/07/2022
found igniter harness loose on igniter making it not lite every time after adjustedm sparks good also had to clean orfices and burner cap told cx will called back we would cahtge for service to clean burner head that is ex responsablitly
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ
Near Richmond, VA 23220
Joseph D.
Job Details: 06/07/2022
cannot find this unit; saved tckt
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EHL02
Near Purcellville, VA 20132
Ezra M.
Job Details: 06/07/2022
"unit installed in home without filter, and without filter cap to enable cust to change and install filters. ordering cap.; ordrng 1 W10813884 (cap-filter)"
We serviced a
WHIRLPOOL COOKTOP
Model WCG97US0HS
Near Martinsburg, WV 25403
Danny R.
Job Details: 06/07/2022
found igniter harness loose on igniter making it not lite every time after adjustedm sparks good also had to clean orfices and burner cap told cx will called back we would cahtge for service to clean burner head that is ex responsablitly
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ
Near Richmond, VA 23220
Joseph D.
Job Details: 06/07/2022
cannot find this unit; saved tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5LHAXWT00
Near Parkton, MD 21120
Sal R.
Job Details: 06/07/2022
"Unit is opperating as designed. Icebin is full of ice and mold is ready to harvest. No issues, CX thinks its not making enough ice."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS03
Near Cooksville, MD 21723
Robert L.
Job Details: 06/07/2022
"cx complaint ice clumped and not dispensing, found full tray oce ice on top of bin, and had additional 1/4' layer on top sticking all together, either double fill or most likely valve passing water, quoted 320 for dual valve, but cx has issue with gasket again, and wanted to call customer care, collected 120 amex; ordrng 1 W11535162 (dual valve) and 1 W11557001 (icemaker) and 1 W10917313 (gasket-dor)"
We serviced a
KITCHENAID RANGE
Model KFEG504KPS3
Near Mechanicsville, VA 23111
Joseph D.
Job Details: 06/07/2022
cannot find this unit
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5LHAXWT00
Near Parkton, MD 21120
Sal R.
Job Details: 06/07/2022
"Unit is opperating as designed. Icebin is full of ice and mold is ready to harvest. No issues, CX thinks its not making enough ice."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS03
Near Cooksville, MD 21723
Robert L.
Job Details: 06/07/2022
"cx complaint ice clumped and not dispensing, found full tray oce ice on top of bin, and had additional 1/4' layer on top sticking all together, either double fill or most likely valve passing water, quoted 320 for dual valve, but cx has issue with gasket again, and wanted to call customer care, collected 120 amex; ordrng 1 W11535162 (dual valve) and 1 W11557001 (icemaker) and 1 W10917313 (gasket-dor)"
We serviced a
KITCHENAID RANGE
Model KFEG504KPS3
Near Mechanicsville, VA 23111
Joseph D.
Job Details: 06/07/2022
cannot find this unit
We serviced a
WHIRLPOOL WASHER
Model WFW9351YW00
Near Waterford, VA 20197
Ezra M.
Job Details: 06/07/2022
"unit not draining completely, found filter clogged with debris, cleaned out filter."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Culpeper, VA 22701
Tanner B.
Job Details: 06/07/2022
"Inspected unit and found the cap tube where connecting to drier was slightly kinked/ restricted . removed drier and verifed units compressor moving air/ running .. installed new coupler and uv drier ,, verifed system wasnt restricted.. vac unit down and refilled unit . allow 24hrs to cool .. job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHB1
Near Glen Allen, VA 23060
Joseph D.
Job Details: 06/07/2022
"replaced sump and drain pump, unit still with dented panel but working properly"
We serviced a
MAYTAG WASHER
Model MVW6200KW1
Near Mount Joy, PA 17552
Justin L.
Job Details: 06/07/2022
accessed unit and replaced part. tested unit and unit now checks good no further work needed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Culpeper, VA 22701
Tanner B.
Job Details: 06/07/2022
"Inspected unit and found the cap tube where connecting to drier was slightly kinked/ restricted . removed drier and verifed units compressor moving air/ running .. installed new coupler and uv drier ,, verifed system wasnt restricted.. vac unit down and refilled unit . allow 24hrs to cool .. job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHB1
Near Glen Allen, VA 23060
Joseph D.
Job Details: 06/07/2022
"replaced sump and drain pump, unit still with dented panel but working properly"
We serviced a
WHIRLPOOL WASHER
Model WFW9351YW00
Near Waterford, VA 20197
Ezra M.
Job Details: 06/07/2022
"unit not draining completely, found filter clogged with debris, cleaned out filter."
We serviced a
IKEA OVEN
Model IBD350DS03
Near Silver Spring, MD 20902
Israel R.
Job Details: 06/07/2022
Customer complaint unit is not cooling the lower oven Gaskets are falling aparts and the screen is Dimming. I tested the unit and found the unit is getting 240. I tested elements and is good. I tested TCO. Unit has a bad TCO. Replaced TCO and the unit is heating. Notice the Scren has dimmed screen. The screen needs to be replaced as well as the gaskets. Ordering screen and gaskets. call customer when screen is available.; ordrng 1 WPW10752316 (cntrl-elec) and 2 WPW10282960 (gasket-ovn)s
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW
Near Richmond, VA 23225
Joseph D.
Job Details: 06/07/2022
"found unit with drain unplugged, reset and unit working properly."
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE304DBL0
Near Lancaster, PA 17603
Justin L.
Job Details: 06/07/2022
cx complaint water left after the cycle. was able to access unit and found shorted drain pump. used shopvacc to clear water contacted office and spoke to SA and using drain pump (WPW10531320) from another po and replaced part. tested unit and unit now operates as designed
We serviced a
IKEA OVEN
Model IBD350DS03
Near Silver Spring, MD 20902
Israel R.
Job Details: 06/07/2022
Customer complaint unit is not cooling the lower oven Gaskets are falling aparts and the screen is Dimming. I tested the unit and found the unit is getting 240. I tested elements and is good. I tested TCO. Unit has a bad TCO. Replaced TCO and the unit is heating. Notice the Scren has dimmed screen. The screen needs to be replaced as well as the gaskets. Ordering screen and gaskets. call customer when screen is available.; ordrng 1 WPW10752316 (cntrl-elec) and 2 WPW10282960 (gasket-ovn)s
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW
Near Richmond, VA 23225
Joseph D.
Job Details: 06/07/2022
"found unit with drain unplugged, reset and unit working properly."