We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ15
Near Bethesda, MD 20817
Roberto I.
Job Details: 10/14/2022
"Cx complaint no ice.Temp in the freezer 2F. Removed ice tray, found no ice and icemaker shutoff arm out of place. Properly installed part, icemaker started cycling immediately and filled ok. Unit good to go."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW08
Near Spotsylvania Courthouse, VA 22551
Thomas B.
Job Details: 10/14/2022
Cx complaint unit is not working properly inspected unit removed and replaced the ice maker tested unit now functions normally
We serviced a
WHIRLPOOL WASHER
Model MHW6000XW2
Near Fort Belvoir, VA 22060
Tanner B.
Job Details: 10/14/2022
"Replaced mcu, mcu control was shorted displaying f6e2 error . replaced and tested unit. Job complete"
We serviced a
WHIRLPOOL RANGE
Model WFE540H0ES0
Near Columbia, MD 21046
Robert L.
Job Details: 10/14/2022
"cx complaint while bake heard pop and flame from under base, found element seperated , replaced bake element from pre-id, tested all ops ok, collectedcx paid in full"
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKW0
Near Haymarket, VA 20169
Daniel J.
Job Details: 10/14/2022
not movingn water pump covered in entitlements replaced ran diag moviong water now
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Manassas, VA 20110
Demonte S.
Job Details: 10/14/2022
Installed the Left Door & Door Gaskets. Heated the Door Seals. Unit is working as Designed.
We serviced a
WHIRLPOOL RANGE
Model WEG750H0HZ0
Near Fairfax, VA 22030
Carl R.
Job Details: 10/14/2022
"Cx complaint is, Only One or Some of the Burners are Lighting - Gas and Dual Fuel Rangepukked unit from. Turned off gas and unplugged unit. Removed lid and screws and removed control and knobs. Installed new orifice holder with ignitor, lid and control with all screws. Unit is lighting and working properly."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Glen Burnie, MD 21061
Alexander D.
Job Details: 10/14/2022
"replaced sump asm. tested unit, no leaks. lower spray arm is turning and spraying good now, no errors came back. unit is now working properly"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near McLean, VA 22101
David J.
Job Details: 10/14/2022
Cx complaint unit keeps giving error for long fill. Inspected unit and had same code. Checked errors and removed any stored. Removed ui and removed inlet valve. Replaced with new valve and installed ui. Ran diagnostic cycle and unit completed cycle and valve sounded great. Checked for errors and had none. Re calibrated unit and now unit is working as it should. JOB COMPLETE
We serviced a
KITCHENAID COOKTOP
Model KCGD500GSS00
Near Upper Marlboro, MD 20774
Robert A.
Job Details: 10/14/2022
I installed the ordered parts and tested the unit for the cx. The unit is working as designed.
We serviced a
WHIRLPOOL OVEN
Model n/a
Near Virginia Beach, VA 23464
Austin D.
Job Details: 10/14/2022
cx under the impression unit was still covered. advised the cx that the unit is no longer covered and he would have to pay the service call. cx denied service at this time
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5VHFXVB06
Near Virginia Beach, VA 23464
Austin D.
Job Details: 10/14/2022
came out to replace all parts. disassembled the unit as needed. replaced all parts and tested operation. unit is running as designd.
We serviced a
MAYTAG DISHWASHER
Model MDB8959SFZ4
Near Forest Hill, MD 21050
Neil H.
Job Details: 10/14/2022
replaced the upper rails unit checked good s22916
We serviced a
MAYTAG DISHWASHER
Model KDTE204KPS0
Near Alexandria, VA 22312
Lloyd B.
Job Details: 10/14/2022
Cx had a unit that needed the upgraded heater. Installed new element and the unit shall heat and not leak. Job complete
We serviced a
KITCHENAID RANGE
Model KFED500EWH01
Near Selbyville, DE 19975
Frederick R.
Job Details: 10/14/2022
CX complaint is oven not getting to temps. Inspected/tested and could not verify complaint. Ran both upper and lower oven and both were will in range of normal operation. CX going of her thermomenters in the oven. Unit is working properly. Job is complete
We serviced a
JENN-AIR MICROWAVE
Model JMC2127WS01
Near Winchester, VA 22601
Ezra M.
Job Details: 10/14/2022
"installed control panel, verified unit working properly, no errors displayed."
We serviced a
WHIRLPOOL OVEN
Model WFG320M0BB2
Near Silver Spring, MD 20902
Andrew H.
Job Details: 10/14/2022
Customer complaint is the unit's bake option is not working due to a bad igniter. I replaced Bank igniter and tested unit. The unit is not working properly.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC700HPS04
Near Manassas, VA 20112
Demonte S.
Job Details: 10/14/2022
"Inspected the unit. Found that the cx is saying that the Refrigerator isn't making Ice / Dispensing Water. Tried to Dispense Water from the Dispenser. No Water, Valve will just humm. Checked the Water Reservoir at the L Joint. L Joint is Frozen. Used a hot cup of Water to melt the Ice. Tested the unit. Unit is now Dispensing Water. Ran Service Diagnostics Test on the unit. Ran Service Test - 44 Sankyo Ice Maker Harvest Test. Ice Maker Harvested. ( Advised that the cx waits 24 hour for the unit to make Ice.) Unit is working as Designed. Any questions please check Sd Pictures."
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Alexandria, VA 22311
Lloyd B.
Job Details: 10/14/2022
Cx has a unit that needed the upgraded element. Installed new heater and the unit shall heat and not leak. Job complete
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Aylett, VA 23009
Jonathon C.
Job Details: 10/14/2022
"cx complaint, lights out in rc, found fc light out. replaced fc light per S-code. tested unit, unit working as designed. job is complete."
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Chambersburg, PA 17202
Andrew S.
Job Details: 10/14/2022
Per previous diag I was able to access and replace the Idler pulley. I then tested the unit and found that it is functioning as intended. Job complete
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Chambersburg, PA 17202
Andrew S.
Job Details: 10/14/2022
Per previous diag I was able to access and replace the Idler pulley. I then tested the unit and found that it is functioning as intended. Job complete
We serviced a
UNKNOWN UNKNOWN
Model 101422DS
Near Chambersburg, PA 17201
Andrew S.
Job Details: 10/14/2022
Drug screening
We serviced a
UNKNOWN UNKNOWN
Model 101422DS
Near Chambersburg, PA 17201
Andrew S.
Job Details: 10/14/2022
Drug screening
We serviced a
WHIRLPOOL RANGE
Model WFC150M0JW3
Near Chambersburg, PA 17202
Andrew S.
Job Details: 10/14/2022
Per previous diag I was able to access and replace the control board. I then started a bake cycle and verified the unit is functioning as intended. Job complete
We serviced a
WHIRLPOOL RANGE
Model WFC150M0JW3
Near Chambersburg, PA 17202
Andrew S.
Job Details: 10/14/2022
Per previous diag I was able to access and replace the control board. I then started a bake cycle and verified the unit is functioning as intended. Job complete
We serviced a
WHIRLPOOL DRYER
Model NED5800HW1
Near Suffolk, VA 23434
Zachery R.
Job Details: 10/14/2022
upon arrival cx stated they were unaware of service fee.
We serviced a
WHIRLPOOL DRYER
Model NED5800HW1
Near Suffolk, VA 23434
Zachery R.
Job Details: 10/14/2022
upon arrival cx stated they were unaware of service fee.
We serviced a
JENNAIR FREEZER
Model JFC2290REM
Near Arlington, VA 22207
David J.
Job Details: 10/14/2022
Cx complaint left door not closing. Inspected unit and found mullion bar was defective causing door not to close all the way. Removed old heater and replaced with new one. Tested functionality of unit and now working as intended. Job complete
We serviced a
JENNAIR FREEZER
Model JFC2290REM
Near Arlington, VA 22207
David J.
Job Details: 10/14/2022
Cx complaint left door not closing. Inspected unit and found mullion bar was defective causing door not to close all the way. Removed old heater and replaced with new one. Tested functionality of unit and now working as intended. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDHV01
Near Manassas, VA 20112
Demonte S.
Job Details: 10/14/2022
Installed the Slides and Door Gasket. Heated the Door Gasket. Door is completely Sealed. Unit is working as Designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDHV01
Near Manassas, VA 20112
Demonte S.
Job Details: 10/14/2022
Installed the Slides and Door Gasket. Heated the Door Gasket. Door is completely Sealed. Unit is working as Designed.
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Rockville, MD 20853
Israel R.
Job Details: 10/14/2022
heating element - sp w11540964 - special project s17304. Customer stated they got the notice for heater replacement. I replace the heater and tested. Unit is back to normal operations.
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Rockville, MD 20853
Israel R.
Job Details: 10/14/2022
heating element - sp w11540964 - special project s17304. Customer stated they got the notice for heater replacement. I replace the heater and tested. Unit is back to normal operations.
We serviced a
WHIRLPOOL DRYER
Model MED6230HW2
Near Hanover, PA 17331
Bernard M.
Job Details: 10/14/2022
"Replaced console and control, ran normal cycle and unit no longer makes noise and heats as designed. Unit checks good"
We serviced a
WHIRLPOOL DRYER
Model MED6230HW2
Near Hanover, PA 17331
Bernard M.
Job Details: 10/14/2022
"Replaced console and control, ran normal cycle and unit no longer makes noise and heats as designed. Unit checks good"
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Aldie, VA 20105
Daniel J.
Job Details: 10/14/2022
per notes installed mounting bracket on left and right side of dishwasher confimed with customer unit has been working with no issuses
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Aldie, VA 20105
Daniel J.
Job Details: 10/14/2022
per notes installed mounting bracket on left and right side of dishwasher confimed with customer unit has been working with no issuses
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM06
Near Bowie, MD 20716
Mitchell H.
Job Details: 10/14/2022
cx comlaint unit not cooling well. when i got here today all gaskets sealing good. took temps and found 38 in fridge and 4 in freezer. unit is cooling good now. replaced door gasket as cx was in a hurry to take kid to school so no possible way i could change compressor in that time. got gasket on and sealed it just in time for them to leave. informed cx the compressor is most likely not needed with how well its cooling now. she understood and i informed her if anything happens to let us know otherwise the unit is good to go. cx has an extra compressor and drier from whirlpool so if she calls back we can just schedule to go back out with no parts and put the ones she has in.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM06
Near Bowie, MD 20716
Mitchell H.
Job Details: 10/14/2022
cx comlaint unit not cooling well. when i got here today all gaskets sealing good. took temps and found 38 in fridge and 4 in freezer. unit is cooling good now. replaced door gasket as cx was in a hurry to take kid to school so no possible way i could change compressor in that time. got gasket on and sealed it just in time for them to leave. informed cx the compressor is most likely not needed with how well its cooling now. she understood and i informed her if anything happens to let us know otherwise the unit is good to go. cx has an extra compressor and drier from whirlpool so if she calls back we can just schedule to go back out with no parts and put the ones she has in.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Fairfax, VA 22031
Carl R.
Job Details: 10/14/2022
"Cx complaint is, Food items on top few shelves regularly freeze in the fridge. The FRIDGE is freezing my food .on the top two shelves. This is an issue with the fridge side, not the freezer. Air flow was being blocked causing cold air to be miss directed in other area causing food to freeze. Unit working properly. No parts needed"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Derwood, MD 20855
Israel R.
Job Details: 10/14/2022
Installed all parts and tested. Unit is back to normal operations.
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS1
Near Frederick, MD 21704
Marc M.
Job Details: 10/14/2022
installed burner bases and ignitors for both the left front and right front burners. also noticed that the left front burner base is not sitting evenly against the cooktop. this caused the igntior to ground to the base of the burner rather than the cap/ was then able to adjust and correct spark path. unit now checks good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near Germantown, MD 20876
Marc M.
Job Details: 10/14/2022
installed compressor and filter drier and pulled unit into 30 inch vacuum with pump. unit held vacuum with no leaks. charged unit with 1.98 oz of r600a and tested. unit developed full frost pattern on evap and pressures showed normal. unit now checks good.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Alexandria, VA 22304
Lloyd B.
Job Details: 10/14/2022
"Cx complained the unit wouldn ot fill. Inspected the unit and found a code for float assy. Removed cover and the connector was off, Reconnected connector and it now fills, washes and drains. Job complete"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Millers, MD 21102
Brian R.
Job Details: 10/14/2022
cx complaint is unit wont start. tested power at plug and had 120 to red but black was dead. pulled unit and had 120 to timer and thermal fuse toned out. advised cx she needs to restore power at plug as units not getting 240 that it needs to run. she will get power looked at and call back if needed.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Millers, MD 21102
Brian R.
Job Details: 10/14/2022
cx complaint is unit wont start. tested power at plug and had 120 to red but black was dead. pulled unit and had 120 to timer and thermal fuse toned out. advised cx she needs to restore power at plug as units not getting 240 that it needs to run. she will get power looked at and call back if needed.
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Washington, DC 20011
Dustin F.
Job Details: 10/14/2022
"CX complaint: not washing clothesInspected unit, no codes were present. put unit into test mode went to run test cycle(with clothes in it) and when it got to aggitate it just cancelled the test cycle. put unit into manual test mode and when agitating it made a grinding noise, sounded like metal on metal. did the same thing during manual spin cycle. inspected button of unit and pulled cover, found no gearcase oil, belt rubbing, or fault in acuator splutch or motor. I suspect Gearcase issue, CX wants to return unit."
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Washington, DC 20011
Dustin F.
Job Details: 10/14/2022
"CX complaint: not washing clothesInspected unit, no codes were present. put unit into test mode went to run test cycle(with clothes in it) and when it got to aggitate it just cancelled the test cycle. put unit into manual test mode and when agitating it made a grinding noise, sounded like metal on metal. did the same thing during manual spin cycle. inspected button of unit and pulled cover, found no gearcase oil, belt rubbing, or fault in acuator splutch or motor. I suspect Gearcase issue, CX wants to return unit."
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Washington, DC 20011
Dustin F.
Job Details: 10/14/2022
"CX complaint: not washing clothesInspected unit, no codes were present. put unit into test mode went to run test cycle(with clothes in it) and when it got to aggitate it just cancelled the test cycle. put unit into manual test mode and when agitating it made a grinding noise, sounded like metal on metal. did the same thing during manual spin cycle. inspected button of unit and pulled cover, found no gearcase oil, belt rubbing, or fault in acuator splutch or motor. I suspect Gearcase issue, CX wants to return unit."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Alexandria, VA 22304
Lloyd B.
Job Details: 10/14/2022
Cx had a unit that needed the upgraded heater. Installed new element and the unit will heat and not leak. Job complete
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Alexandria, VA 22304
Lloyd B.
Job Details: 10/14/2022
Cx had a unit that needed the upgraded heater. Installed new element and the unit will heat and not leak. Job complete
We serviced a
WHIRLPOOL WASHER
Model MVWB765FW3
Near Clarksville, MD 21029
Robert L.
Job Details: 10/14/2022
"upon arrival discussed fees, cx thought unit was under a 10 year warranty , cx 89 , didnt see leak at wall (see picks) cx declined for service, will call plumber"
We serviced a
WHIRLPOOL WASHER
Model MVWB765FW3
Near Clarksville, MD 21029
Robert L.
Job Details: 10/14/2022
"upon arrival discussed fees, cx thought unit was under a 10 year warranty , cx 89 , didnt see leak at wall (see picks) cx declined for service, will call plumber"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Arlington, VA 22204
David J.
Job Details: 10/14/2022
F9E2 Drain motor problem F8E4 over fill float switch Cx complaint unit not working. Arrived to unit and found two errors above. Cleared codes. And removed kick plate. Found water in float tray. Removed water and dried pan. Found unit to not be level and wrong screws used to secure to cabinet. Causing door to bind and twist. Causing the leak to happen. Adjusted feet and not square with cabinet and not binding. Cx does not have proper screws to secure to cabinet. Will have contractor do it correctly. Unit is now working as intended. JOB COMPLETE
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Arlington, VA 22204
David J.
Job Details: 10/14/2022
F9E2 Drain motor problem F8E4 over fill float switch Cx complaint unit not working. Arrived to unit and found two errors above. Cleared codes. And removed kick plate. Found water in float tray. Removed water and dried pan. Found unit to not be level and wrong screws used to secure to cabinet. Causing door to bind and twist. Causing the leak to happen. Adjusted feet and not square with cabinet and not binding. Cx does not have proper screws to secure to cabinet. Will have contractor do it correctly. Unit is now working as intended. JOB COMPLETE
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Winchester, VA 22602
Ezra M.
Job Details: 10/14/2022
"installeld actuator and capacitor, verified unit working properly."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Winchester, VA 22602
Ezra M.
Job Details: 10/14/2022
"installeld actuator and capacitor, verified unit working properly."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Westminster, MD 21157
Brian R.
Job Details: 10/14/2022
cx complaint is ice maker is very loud and seems like it bangs ice all over. pulled ice maker to find mold broke and flexed as heater not working it seems when going into harvest. replaced ice maker and turned everything back on. advised cx he will see ice in the next few hours. job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Westminster, MD 21157
Brian R.
Job Details: 10/14/2022
cx complaint is ice maker is very loud and seems like it bangs ice all over. pulled ice maker to find mold broke and flexed as heater not working it seems when going into harvest. replaced ice maker and turned everything back on. advised cx he will see ice in the next few hours. job complete.
We serviced a
WHIRLPOOL FREEZER
Model WRT311FZDT00
Near Rosedale, MD 21237
Eric W.
Job Details: 10/14/2022
cx complant of unit not cooling went to remove the evap and found the liner behind the evap melted badly frome above the evap to under the drip pan is melted and buckeled up called tec line to report findings
We serviced a
WHIRLPOOL FREEZER
Model WRT311FZDT00
Near Rosedale, MD 21237
Eric W.
Job Details: 10/14/2022
cx complant of unit not cooling went to remove the evap and found the liner behind the evap melted badly frome above the evap to under the drip pan is melted and buckeled up called tec line to report findings
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Clayton, DE 19938
Andrew W.
Job Details: 10/14/2022
"Per prior tech's diag, replaced heater, UI, and console. tested unit and unit was working as designed and heating properly. job complete"
We serviced a
KITCHENAID HOOD
Model KVWB406DSS04
Near Myrtle Beach, SC 29579
Jason T.
Job Details: 10/14/2022
Cx complaint was about cosmetics damagesInformed cx that we can't replace cosmetic damages called whirlpool for cust to have guidance on repairing the unit. job completed
We serviced a
MAYTAG REFRIGERATOR
Model MFI2269DRM01
Near Alexandria, VA 22302
David J.
Job Details: 10/14/2022
Cx complaint ripped door gaskets. Inspected unit and confirmed from last visit. Removed and installed new gaskets. Used hair dryer to shape gaskets correctly. Tested to make sure unit had good seal. Unit is now working as intended. JOB COMPLETE
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Fairfax, VA 22032
Carl R.
Job Details: 10/14/2022
"Cx complaint is, Heating Element - SP W11540964 - Special Project S17304 - PRE-ID Heater Bushing W11537778. Removed 2 screws from the unit and removed the unit from underneath counter top. Removed lower rack and spray arm. Removed 2 plastic fasteners and original heater element. Installed new heater element and 2 plastic fasteners lower spray arm and rack. Tested unit for leaksq.. no leaks found. Unit working properly."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM14
Near Wyoming, DE 19934
Andrew W.
Job Details: 10/14/2022
cx complaint is unit still leaking. inspected and verified complaint. unit was not leaking. cx has an old water line on the unit that is leaking at the water line side of the connector. water line dripping is running down the inlet valve and into the bottom section of the unit outside of the drip pan. advised cx to have the water line changed out to correct the issue. unit is working as designed. cx requested to leave the unit pulled out so he could install the new water line which requires him to drill a new hole in the floor to pass the new line through. job complete
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Reisterstown, MD 21136
Keith H.
Job Details: 10/14/2022
cx complaint is unit not completeing cycle inpsected unti and found basket speed fault then found pulley adn belt came off and scrapped the floor. i was able to reinstall belt and pulley tested and calibrated also raised unit away from floor unti should be fine. if cx calls back send shop job
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Rosedale, MD 21237
Eric W.
Job Details: 10/14/2022
sp w11540964 - special project s17304 installeld new heater element and tested no leaks found
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM00
Near Germantown, MD 20876
Julian H.
Job Details: 10/14/2022
CX complaint about unit not cooling well on FC & RC inspected temps found Fc 22* RC65* found a frost formation around fan put unit on test mode forced defrost work fan didn't run enclosed by ice remove evap cover & ice formation fan is running fine updated blade & thermistor per svc pointer W10875533A bottom of thermistor sinking in replaced parts from preid MUST WAIT 24 HRS TO SEE UNIT COOLING DOWN
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Alexandria, VA 22304
Lloyd B.
Job Details: 10/14/2022
Cx complained the spray arm did not work. Inspected the unit and found the spray arm came off and could not be reattached. Installed new arm and the unit works as designed. Job complete
We serviced a
ADMIRAL WASHER
Model ATW4676BQ1
Near Washington, DC 20024
Ricardo S.
Job Details: 10/14/2022
"Replaced valve, unit tested and water level is good"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Norfolk, VA 23505
Carl A.
Job Details: 10/14/2022
replaced all parts tested and calibrated unit works as designed
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KBS0
Near Chantilly, VA 20152
Richard B.
Job Details: 10/14/2022
"CX complant. CX got notified about a issue. Inspected unit and found heater needs replacing due to faulty gromet buhings. Replaced heater and tested unit. Working as designed. Job completed, RB"
We serviced a
WHIRLPOOL OVEN
Model WOC95EC0AS00
Near Silver Spring, MD 20906
Israel R.
Job Details: 10/14/2022
Installed control and sensor. Unit is back to normal operations.
We serviced a
WHIRLPOOL WASHER
Model WTW7500GW0
Near Herndon, VA 20170
Jason A.
Job Details: 10/14/2022
CX complaint WASHER will run sometimes. Unplug unit + checked Line voltage & prolarity good.Replaced control. Calibrate & run test wash. Start NORMAL cycle > JJ
We serviced a
MAYTAG WASHER
Model MVWC425BW0
Near Chantilly, VA 20152
Richard B.
Job Details: 10/14/2022
"CX complant, Washing machine rattels. Inspected unit and found drain hose has been cut short and barely reaches drain . Secured drain hose with zip ties to supply lines, Found oversuds error code in diagnostics , When spinning the hoses tap the back of machine causing noise. Found a coin between washplate and tub , Removed and gave to CX . Collected 120 after running a test wash , Uniyt working as designed, RB"
We serviced a
WHIRLPOOL DRYER
Model WED5100HW2
Near Sterling, VA 20164
Jason A.
Job Details: 10/14/2022
CX complaint DRYER not heating. Replaced TCO & element. Unit heats & good airflow > JJ
We serviced a
WHIRLPOOL DRYER
Model WED915WW1
Near Alexandria, VA 22301
Lloyd B.
Job Details: 10/14/2022
Cx complained the unit made noise. Inspected the unit and found a bad pulley. installed new pulley and tested and it no longer makes noise. Job complete
We serviced a
WHIRLPOOL DRYER
Model WED915WW1
Near Alexandria, VA 22301
Lloyd B.
Job Details: 10/14/2022
Cx complained the unit made noise. Inspected the unit and found a bad pulley. installed new pulley and tested and it no longer makes noise. Job complete
We serviced a
WHIRLPOOL MICROWAVE
Model WOC95EC0AS02
Near Leesburg, VA 20176
Jason A.
Job Details: 10/14/2022
CX complaint OVEN temps too low. Food taking too long to cook or undercooked. Preheat oven - beeps ready when typeK ptobe displays 340. Add +20 temp cal. Record 3 HI & 3 LOW. Avg 355F > JJ
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Burke, VA 22015
Carl R.
Job Details: 10/14/2022
"Cx complaint is, The ice maker is not working.No operation.ROP NOR COOLING. Freezer side is keeping items frozen. And freezer fan is working. No ice on back wall. Ice maker found to be non functional, found ice in ice maker. Turned ice maker on and off, no response, then did a reset with door switch, still no response. Checked power a p1 and 3, 122vac is present. Removed and installed new ice maker. Tested new ice maker, unit working properly."
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Myrtle Beach, SC 29575
Jason T.
Job Details: 10/14/2022
"Arrived on-site, per cx stated the unit was replaced, tech took the drive motor from the cx's home. advised cx warranty repair service, no charges will be applied, cx agreed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Leesburg, VA 20176
Jason A.
Job Details: 10/14/2022
CX complaint FRIDGE warm temps. Compressor runs only 80W. RC evap partial frost pattern by cap & return tubes . Heavy corrosion & mastic ix breaking up. Replaced RC evap 7 install UV drier & coupler. Check for leaks & run vac. Filled 6.0 OZ R134. Unit pulls 160W & good pressures. Good frost pattern. Ran test 4. Good equalise pressure > JJ
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Middle River, MD 21220
Eric W.
Job Details: 10/14/2022
installed bouth doors and door switch and tested unit uit is now working propelry
We serviced a
KITCHENAID WINE CELLAR
Model KUWO24RSBX14
Near McLean, VA 22101
Christian C.
Job Details: 10/14/2022
"Cx complaint unit is not cooling. Inspected unit compressor is running, evap fan is running, but condesnser fan is not working. Found corrosion on copper lines on evap. Evap no longer being made. Substiture evap also no longer being made. Cx paid for service call."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Sandston, VA 23150
Chris B.
Job Details: 10/14/2022
cx comp unit will not lock door insp unit conf cx comp found only f5e3 lid lock failure replaced lid latch tested unit working as desighned
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM704KPS0C
Near Burke, VA 22015
Carl R.
Job Details: 10/14/2022
"Cx complaint is, Heating Element - SP W11540964 - Special Project S17304 - PRE-ID Heater Bushing W11537778. Removed 2 screws, and removed the unit from underneath the counter top. Removed lower rack and spray arm. Removed 2 plastic fasteners and original heater element. Installed new heater element and 2 plastic fasteners, lower rack and spray arm. No leaks found. Unit working properly."
We serviced a
WHIRLPOOL DRYER
Model WED7990FW0
Near Columbia, MD 21044
Robert L.
Job Details: 10/14/2022
"cx requested preventive maintnece and evap cleaning, opened up unit and vacuum out base cleared evap area (see pic), found box not locked in place, explained allowing air behind causing lint build up and needs locked in by handle before running, tested all ops ok, collected $120 by phone"
We serviced a
WHIRLPOOL COOKTOP
Model WCG97US6HS00
Near Centreville, VA 20120
Daniel J.
Job Details: 10/14/2022
per notes changed left rear and center valves tested had customer test working customer signed off after testing burners
We serviced a
WHIRLPOOL COOKTOP
Model WCG97US6HS00
Near Centreville, VA 20120
Daniel J.
Job Details: 10/14/2022
per notes changed left rear and center valves tested had customer test working customer signed off after testing burners
We serviced a
WHIRLPOOL DRYER
Model WED8127LC1
Near Alexandria, VA 22314
Lloyd B.
Job Details: 10/14/2022
Cx complained some of buttons don't work well. Inspected the unit and found the model and seriel were not stored into the new parts and that the acu and hmi were replaced at the same time incorrectly. Explained all to tech support and they will send it up for review.
We serviced a
WHIRLPOOL DRYER
Model WED8127LC1
Near Alexandria, VA 22314
Lloyd B.
Job Details: 10/14/2022
Cx complained some of buttons don't work well. Inspected the unit and found the model and seriel were not stored into the new parts and that the acu and hmi were replaced at the same time incorrectly. Explained all to tech support and they will send it up for review.
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Silver Spring, MD 20906
Israel R.
Job Details: 10/14/2022
Got to the unit and is the same issue as always. Lock is flashing and goes back to normal after reseting the board. I did not reset the board and called techline and we tested everything before we reset the board. And Techline said that everything is about where it needs to be only the motor but the is still with in range just not perfect but after resetting the board everything worked. He even talked to engineers and we could not see what can be the issue. So they told me no further repair and the custoemr needs to call extended warranty for resolution. no more repairs to this unit.
We serviced a
WHIRLPOOL RANGE
Model WCG77US0HS
Near Chantilly, VA 20152
Richard B.
Job Details: 10/14/2022
"CX complant. From new one knob is broken , Prior diagnosis found cooktop knob is defective , Replaced knob and tested unit. Cooktop working as designed. Job completed, RB"
We serviced a
WHIRLPOOL O.T.R MICROWAVE
Model WMH31017HS09
Near Germantown, MD 20874
Julian H.
Job Details: 10/14/2022
Cx complaint about hood light not turning off confirmed power 120vac correctly grounded & polarized found a stuck relay on control board replaced with preid & working
We serviced a
MAYTAG WASHER
Model MHW5500FW0
Near Hanover, PA 17331
Sal R.
Job Details: 10/14/2022
"Quoted CX $660.00 for Service , 2nd tech, and laborcharges per sticky notes. CX declined service . I am moving on."
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Williamsburg, VA 23185
Lucas R.
Job Details: 10/14/2022
"replaced panel and harness, tested, unit working as designed."
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Newport News, VA 23608
Lucas R.
Job Details: 10/14/2022
"cx complaint unit not filling, checked unit found no error codes, all loads passed in diagnostics, ran bulky cycle unit filled properly, advised cx that extra power option, reduces water levels in order to concentate soap, advised cx on cycle usage, unit working as designed."
We serviced a
WHIRLPOOL DRYER
Model WED8127LW1
Near Chester, VA 23836
Chris B.
Job Details: 10/14/2022
cx comp unit will not level insp unit conf cx comp could not get unit to level due to riser will not thread in feet replaced riser leveled tested unit working as desighned