We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Harrisburg, PA 17112
Cody H.
Job Details:
10/02/2023
Was able to access unit and replace parts per previous visit. Unit is not installed correctly at this time to run proper test to verify complaint is fixed. No further work needed.
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC3
Near Petersburg, VA 23805
John P.
Job Details:
10/02/2023
Installed suspension calibrated tested working as designed
We serviced a
KITCHENAID COOKTOP
Model KCGS956ESS05
Near Ashburn, VA 20148
Richard B.
Job Details:
10/02/2023
"CX complant. When simmering on RF burner , some of the others click. Inspected unit and confermed issue. Found igniters have some crud built up on them , Cleaned the crud with scotchbrite pad and found some of the orrifaces in the burner heads also clogged with ashy crud. Cleaned orriffaces with pick. Reassembled and tested unit. igiting and all burners working as designed. No more clicking when on simmer . Job completed, RB"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Lewisberry, PA 17339
Fred G.
Job Details:
10/02/2023
I was able to access unit and replace the sump assy as per previous tech. tested unit and found unit now checks good.
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near Mount Joy, PA 17552
Sal R.
Job Details:
10/02/2023
CX complaint is that the unit is shorting out. I found that the washer is opperating as designed. No stoted error codes and the unit AMP's @ 8.28 AMPS when motor starts. Concerns are coming form the home power supply to the adjacent electric dryer. Washer working as designed.
We serviced a
WHIRLPOOL OVEN
Model KODE900HSS00
Near Aquasco, MD 20608
Shane B.
Job Details:
10/02/2023
installed both ordered parts and restored power. ran a bake cycle at 350 in upper oven. average temp was 348. unit is working as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Chester, VA 23836
John P.
Job Details:
10/02/2023
"CX complaint unit leaking water and making loud noise checked unit found noise coming from fan motor and water coming from coupler at bottom of freezer door replaced coupler and fan motor tested working as designed; ordrng 1 WP2315549 (Fan JP/VS) and 1 WP2300868 (Coupler JP/VS), used 1 WP2315549 (Fan JP/VS), and 1 WP2300868 (Coupler JP/VS) from stock"
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Harrisburg, PA 17111
Cody H.
Job Details:
10/02/2023
"CX complains unit is not dispensing fabric softner during cycle. CX is within manufacture warranty. Found unit to show no errors, and found unit fabric softner drawer to be empty. Ran unit through diagnostic test and activated component softner valve and it did not open. Checked voltage to valve and voltage varried from 3vAC to 38vAC. Ordering control to be used with valve on return. Both should be replaced at same time to avoid issues. Office to schedule with cx when all parts arrive. CX EMAIL ADDED.; ordrng 1 W11614514 (control)"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Norfolk, VA 23503
Carl A.
Job Details:
10/02/2023
"cxc omplaint of only getting hot water out ,checked unit to find the following error code F8E1,checked unit to find that the harness on the cold water side was not fully seated causeing it to error out ,reseated wire harness on cold water vavle tested and calibrated unit works as designed"
We serviced a
WHIRLPOOL WASHER
Model WET4124HW0
Near Washington, DC 20009
Samuel R.
Job Details:
10/02/2023
replaced control and when checking dryer found motor to be good and found start buttomn to be bad.WP3398094; ordrng 1 WP3398094 (push botton)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Smithfield, VA 23430
Orbie
Job Details:
10/02/2023
"cx complaint unit making noise during operation. verified complaint. had cx pull unit for me, pulled rear cover off and found line at compressor rubbing cabinet. corrected issue. tested unit. appears to be working as designed. advised cx to monitor unit to verify operation."
We serviced a
AMANA REFRIGERATOR
Model ART318FFDB10
Near Norfolk, VA 23518
Carl A.
Job Details:
10/02/2023
cxcomplaint of unit not coming on checked unit to find power cord on back of unit had frailed and cause a short in it replaced cord testeed unit works as designed
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Falls Church, VA 22042
Jason A.
Job Details:
10/02/2023
CX complaint FRIDGE RC temps good but FC items not freezing. Hooked up gauges - lo side -10psi hi side barely 25psi 112Watts. Evacuate R600 & leak check with 140psi NITROGEN. No pressure change 30 minutes. Run vac & filled with 2.0 OZ R600. Good pressures & 130 Watts. Monitored FC temps from 30degF to 18F while I put away tools > JJ; snapped 5 QuickPics
We serviced a
MAYTAG DISHWASHER
Model MDB9979SKZ0
Near Arlington, VA 22206
Lloyd B.
Job Details:
10/02/2023
"Cx complained the unit did not drain, has an error and a smell. Inspected the unit and found there was noise from the drain pump when activated. Removed pump and the chopper blade that was broken and causing it not to move. Reinstalled and tested and it now drains, no noise, no leaks, no odor. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHV00
Near Gettysburg, PA 17325
Drew B.
Job Details:
10/02/2023
c complainrt that unit is not making ice and all fan operations and also the the cooling is efficent. u i found the unit to have a faulty icemaker jumped t to h and wont move.. replaced icemaker and unit rotates and filled with water and checkd good.
We serviced a
WHIRLPOOL DRYER
Model WGD5605MW0
Near Woodstock, MD 21163
Robert L.
Job Details:
10/02/2023
"upon arrival cx asked if we had history, appearantly bray and scarff .was out 3x to fix unit and and noise came back. at time of arrival Cx had unit running for 30 mins and no sound was reproduced .cx to record over the next few days to recreate sound and send to via .if noise sounds like rollers order front roller shafts as well."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near York, PA 17408
Bernard M.
Job Details:
10/02/2023
"Cx complaint unit stopped making ice. Inspected and found the bin had small cubes inside. Entered service, ran test 56 and had E5 error. Ran test 45 and valve came on but didn't fill icemaker. Removed panel, disconnected tube and found it clogged. Ran test 45 and water came through the valve. Checked and found no continuity at heater connection. Ordering heater and fill tube, once available contact cx to reschedule; ordrng 1 W11226501 (heater) and 1 W11484604 (fill tube)"
We serviced a
JENNAIR COOKTOP
Model JGC9430ADB
Near Silver Spring, MD 20902
Brian F.
Job Details:
10/02/2023
"Installed new right rear burner assembly, tested, burner is now lighting properly."
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Virginia Beach, VA 23455
Carl A.
Job Details:
10/02/2023
"cx complaint of unit making a grinding noise ,checked unit to dfind noise coming from clutch replaced clutch to find that seal around the drive shaft leaking oiled ordeirng addtional parts needed for repairs; ordrng 1 W11223765 (SCREW) and 1 W11397111 (WASHPLATE) and 1 W10528947 (Drive Hub) and 1 W11454372 (Gearcase) and 1 W10721967 (Drive Clutch Kit) and 1 W11611297 (Belt, Drive)"
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS0
Near Lancaster, PA 17603
Justin L.
Job Details:
10/02/2023
Cx complaint unit not cleaning dishes and rack hanging. Found that the filters are warped allowing debris to travel past and clog spray arm causing unit to not clean efficantly. Replaced parts with pre-id but will need spray arm and upper rack right side failed so will need adjuster as well. Ordering and setting return for 10/6/23; ordrng 1 W11101428 (spray arm) and 1 WPW10546503 (rack adjuster)
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Biglerville, PA 17307
Drew B.
Job Details:
10/02/2023
cx complaint that unit is stopping early in cycles and not completing i found the unit to have leveled and good oeprations lid locking and spinning etc. but foudn the unit to have weak to low water pressure at the cold valve. i found the unit to have half collaspe screen with pieces falling and found the cold screen needed cleaned and after doing so the incoming psi is much better.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC700HBS04
Near Boyds, MD 20841
Julian H.
Job Details:
10/02/2023
CX complaint about Rc door not closing properly inspected & found that liner is bowing out causing door to staying away from cabinetry need parts; ordrng 1 W11395840 (rc door black ss) and 1 W10909682 (nameplate)
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Germantown, MD 20876
Julian H.
Job Details:
10/02/2023
CX complaint about unit not draining inspected found error F9E1 long drain tested can heard motor confirmed119vac to it barely move part is covered by entitlements replaced from preid & working properly CX PIF THRU APP
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Virginia Beach, VA 23453
Branden R.
Job Details:
10/02/2023
cx complaint refrig icemaker working but no ice checked unit and found ice bin shaft not properly seated allowing auger motor shaft to spin and eat away teeth on bin that allows bin to properly dispense ice . ordering auger motor and ice bin due to being deformed and not allowing unit to dispense ice .; ordrng 1 W11244434 (ice bin) and 1 WP2220458 (coupler) and 1 WP2198628 (seal) and 1 W10852956 (spring) and 1 WPW10258544 (shaft) and 1 WPW10291905 (seal) and 1 W11202789 (Ice Dispenser Auger Motor)
We serviced a
AMANA RANGE
Model AGR6303MMS0
Near Nottingham, MD 21236
Shane M.
Job Details:
10/02/2023
"cx complaint of error code, and cooktop randomaly sparking. could confirmed error, found F1. ordering control & spark module.; ordrng 1 W11620526 (control) and 1 W11590249 (spark module)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW09
Near Frederick, MD 21702
Ricardo S.
Job Details:
10/02/2023
"Cx complains that the gaskets on both doors come off, inspected unit.. gaskets cks ok, so i use some silicone in the door frame.. gasket stays in place...cks ok"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404EBS1
Near Annapolis, MD 21409
Davonte
Job Details:
10/02/2023
cx complained unit soap dispenser wasnt working. after inspecting unit confirmed cx complaint. gasket door to soap dispenser has falling off causing ddoor not to open during wash cycle. unit will need detergent dispenser. cx owes 110 for labor.; ordrng 1 W10861000 (dispenser)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS08
Near Ashburn, VA 20148
Richard B.
Job Details:
10/02/2023
"CX complant.Freezing inside freezer. Prior diagnosis found unit needs door assembly. Due to door being out of shape. Installed new door using existing gasket , handle and handle screws. Need to send kitchenaid badbe to CX for freidge freezer door as new door did not come with one.. Or scedule another appointment RB; ordrng 1 W10876598 (name plate)"
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near Elizabethtown, PA 17022
Cody H.
Job Details:
10/02/2023
"CX complains unit will not run cycle. CX is within manufacture warranty. CX states they were able to run 1 load through unit before unit lights just flashed on and wouldnt run load again. Unit shows no error codes, ran unit through auto test, unit went through auto test with no issues. Had CX load unit to see how CX is using unit. Cx is unable to push start button in long enough to start unit. Unit itself works as designed but cx unable to start unit. No further work needed. CX PHONE ADJUSTED, CX EMAIL CONFIRMED."
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JZ3
Near Hampton, VA 23666
Justin W.
Job Details:
10/02/2023
"cx complaint dual burner getting too hot and oven not cooking food evenly. advised cx that dual burner gets hottest out of all the burners but is functioning properly. heated unit to 350 temps were cycled as followed 425, 305, 372, 314. average 354 degrees. unit not leveled causing food to cook uneven. leveled unit and explained burner functions. unit working as designed"
We serviced a
MAYTAG DRYER
Model MED7230HW3
Near Severna Park, MD 21146
Alexander D.
Job Details:
10/02/2023
cx complaint unit making squeaking noise. inspected unit and verified complaint. found noise coming from pulley. rollers still spinning good. replaced pulley. tested unit. unit is now working properly
We serviced a
WHIRLPOOL OVEN
Model WOC95EC0AS01
Near Ellicott City, MD 21042
Robert L.
Job Details:
10/02/2023
"cx complaint oven got extremely hot on outside and steam out vent up micro coming from vent, and oven light out cx replaed bulbs, , and loud vibration noise when running Micro, found f1e0 stored, found in daig, could not turn on convect fan, cooling fan, only heat relays working, shorted main control, cx wanted to think about it, quoted $405 for reapir, no charge today service fee prior 30; ordrng 1 WPW10632435 (cntrl-elec)"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Camp Hill, PA 17011
Fred G.
Job Details:
10/02/2023
cx complaint when turning unit on it will displays the little key symbol. entered diag and found f2e1. i found some buttons are on working on the first push on console. unit needs console to correct issue once in please reach out to cx and set up a return visit.; ordrng 1 W11319991 (console)
We serviced a
WHIRLPOOL DISHWASHER
Model WDP730HAMZ0
Near Bethesda, MD 20816
Roberto I.
Job Details:
10/02/2023
"Replaced parts, unit tested ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ01
Near Bristow, VA 20136
Tanner B.
Job Details:
10/02/2023
Installed new RC fan w/ harness .. found lots of condensation in RC .. found seals not adhereing to cabinet.. inspected and found door liners on rc doos warped and not allowing a good seal.. needs new doors .; ordrng 1 W11435358 (lh rc door) and 1 W11435357 (rh rc door)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB02
Near Aspers, PA 17304
Drew B.
Job Details:
10/02/2023
cx complaint that unit is improperly cooling and freezing things everywhere in the unit rc section fan runs and foudn after ohming out thermistor had a 7.5k and thats reading around 85 so degreess making the unit constanstly cool. will need the following parts call to reschd.; ordrng 1 WPW10384183 (tthermister) and 1 W11594670 (control special order.)
We serviced a
WHIRLPOOL WASHER
Model WTW4815EW1
Near Lancaster, PA 17603
Justin L.
Job Details:
10/02/2023
Was able to access unit and replace parts during testing found voltage kept dropping due to open ground at outlet. Cx will need electrician. Unit checks good no further work needed
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Alexandria, VA 22302
Lloyd B.
Job Details:
10/02/2023
"Cx complained of a noise during agitate. Inspected the unit and found with the agitator removed, there was a chain and a coin underneathe. Tested and there is no noise. Install and instruct. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM06
Near Ruther Glen, VA 22546
Thomas B.
Job Details:
10/02/2023
Cx complaint unit is not working properly Ice build up inspected unit found liner gasket not meeting with the liner heated and molded with hair drier. tested and inspected for proper use unit now functions Normally
We serviced a
KITCHENAID MICROWAVE
Model KOCE500EBS11
Near Annapolis, MD 21409
Davonte
Job Details:
10/02/2023
"cx complained unit was giving f2e1 error code, confirmed cx complaint. replaced console, tested console and unit is now working as should. collected in full"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS04
Near Bristow, VA 20136
Tanner B.
Job Details:
10/02/2023
"Unit not cooling, compressor hot and just clicking .. compressor cant start .. unit needs new compressor. 2ct ss tech; ordrng 1 W11614224 (compressor) and 1 w11504431 (coupler) and 1 w11504415 (coupler) and 1 w11506621 (coupler) and 2 w11506635 (coupler)s and 2 w11109499 (filter)s and 1 2ct (2ct)"
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near Washington, DC 20009
Samuel R.
Job Details:
10/02/2023
cx complaint unit is not draining.inspected unti and got error f9e1 unit would not drain.unit is stacked and will need a 2nd tech.to make proper repair.unit is full of water so could not get m/s pic.; ordrng 1 2ndtech (2nd tech)
We serviced a
JENN-AIR REFRIGERATOR
Model JFX2897DRP00
Near Lancaster, PA 17601
Justin L.
Job Details:
10/02/2023
"Cx complaint unit cooling less and less.Found since last visit unit has stopped cooling in fc and has ice build up on cap tube and had product temp of 22F. Found unit to have sealed system failure. Ordering rc evap, compressor and filter drier which are covered by entitlements along with 3 call and quoted cx for labor. Spoke to ct and setting return for Fri 10/6/23; ordrng 1 WPW10143759 (drier) and 1 W10276644 (compressor) and 1 W11492867 (rc evap)"
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Virginia Beach, VA 23455
Carl A.
Job Details:
10/02/2023
eplaced timer and knob tested unit works as designed
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HZ08
Near Mount Joy, PA 17552
Justin L.
Job Details:
10/02/2023
"Cx complaint that the unit fan comes on while using cooktop. This is normal. The microwave oven�s cooling fan, which is separate from the vent fan, automaticallycomes on during microwave oven operation to cool the microwave oven. It may also automatically comeon and cycle on and off to cool the microwave oven�s controls while the cooktop below is being used. Contacted safety. No further work needed"
We serviced a
KITCHENAID RANGE
Model KDRS483VSS03
Near Ashburn, VA 20147
Richard B.
Job Details:
10/02/2023
CX complant. F1E0 error code pops up when using left ovven. Inspected unit and confermed issue after unplugging unit. Ordering UI to correct issue. CX owes 110 on return visit. rb; ordrng 1 WPW10298120 (UI 336.19)
We serviced a
KITCHENAID REFRIGERATOR
Model KSSP42QJS00
Near New Market, MD 21774
Ricardo S.
Job Details:
10/02/2023
"Cx complains that the fan not working and not cooling, inspected unit, condenser fan motor is bad .. compressor is too hot.. not frost pattern on the freezer evaporator..sealed ssytem issue, the Condenser fan motor is NLA part# 2208903"
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Ellendale, DE 19941
Michael E.
Job Details:
10/02/2023
"CX complaint: stops in cycle. Tested and verified complaint. F2E1 error code. In diag cycle, actuator failed to shift with a grinding sound. Replaced actuator, tested unit and it is now working properly. Job is complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Moseley, VA 23120
John P.
Job Details:
10/02/2023
Installed freezer door.
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Forest Hill, MD 21050
Neil H.
Job Details:
10/02/2023
F7E9CX COMPLAINT UNIT NOT GETTING THROUGH CYCLE EVERYTIME I WATCHED UNIT AND SEEN IT GO STRAIGHT TO WASH AND NOT GO INTO FILL OR SENSING I RESET IT AND UNIT WORKED NORMAL BUT IT HAS ISSUE WHERE ANY RANDOM TIME UNIT CAN START TO CYCLE IN RANDOM WASH MODES OF A FULL CYCLE; ordrng 1 W11478526 (Whirlpool Washer Control Panel) and 1 W11614514 ( Appliance Control Unit (acu))
We serviced a
JENN-AIR REFRIGERATOR
Model JF42NXFXDE02
Near Hanover, PA 17331
Drew B.
Job Details:
10/02/2023
cx complaint that unit is not lighting the upper rc section and fc section found after mutple failed leds and fc led was issue replaced and now all lights check good and operate.
We serviced a
KITCHENAID REFRIGERATOR
Model KRQC506MPS
Near Washington, DC 20008
Sherwood
Job Details:
10/02/2023
cx complaiont not making ice. arrived confirmed. installed new IM. tested IM rotates and brings in watger. advised cx IM has to reach temp and drop ice so monitor ice making. repair complete.
We serviced a
MAYTAG REFRIGERATOR
Model MRT711SMFZ02
Near Hampton, VA 23666
Justin W.
Job Details:
10/02/2023
cx complaint fc door not sealing. checked unit to find bolts at top on hinge not holding. called techline spoke to Chris unit deemed unrepairable. plate that bolts screw into slipped.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Georgetown, DE 19947
Michael E.
Job Details:
10/02/2023
"CX complaint: stops in cycle. Tested and verified complaint. F8E1 error code. I found cold water inlet is very slow. I replaced the inlet valve, tested unit and it is now working proeprly. Job is complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ01
Near Sterling, VA 20165
Demonte S.
Job Details:
10/02/2023
Installed the Water Filter Housing. Tested the unit. No leaks. Installed Data Loggers in the Refrigerator & Freezer. ; schdld next appmnt for 10/11 WED !
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Washington, DC 20016
Sherwood
Job Details:
10/02/2023
cx complaint not spinning. arrived and did not confirm unit is spinning i did notice a little water left in drum after cycle ends. took unit apart checked drain pump removed some debris and repositioned drain hose because it couldve been pinched the way it was installed. unit is now drain. did get the lock failure when i first checked error codes but did not return and door is locking. repair complete.
We serviced a
WHIRLPOOL WASHER
Model WFW5090JW0
Near Washington, DC 20007
Sherwood
Job Details:
10/02/2023
cx complaint wont start cycle. arrived and unit just keeps draining. checked drain and there nothing blocking the blades and blades are spinning freely. this is a stacked unit and will need helper to removed dryer. may use parts on return visit. door could not open so couldnt get m/s number picture
We serviced a
WHIRLPOOL WASHER
Model WFC7500VW2
Near Washington, DC 20009
Samuel R.
Job Details:
10/02/2023
cx complaint unit is not compelting a cycle.tested unit and would stop after a several minutes.water valves and drain pump works good.found control to be bad and no start certain cycles.WPW10192966; ordrng 1 WPW10192966 (control)
We serviced a
KITCHENAID ICE MAKER
Model KUIX535HPA00
Near Chesapeake, VA 23322
Zachery R.
Job Details:
10/02/2023
"replaced valve and recirc pump, tested, unit working as designed."
We serviced a
WHIRLPOOL WASHER
Model WFW6620HW0
Near Odenton, MD 21113
Israel R.
Job Details:
10/02/2023
Installed new bellow. Unit is back to normal operations.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Manheim, PA 17545
Justin L.
Job Details:
10/02/2023
Cx complaintu unit not making ice in fc. Was able to access unit and found icemaker getting 120.2VAC. Found valve energizing but no water coming in. Found frozen fill tube. Found heater recieving voltage but heater wire severed so not operating. Ordering freezer fill tube heater and setting return for 10/4/23; ordrng 1 W11238340 (freezer fill tube heater)
We serviced a
AMANA COOKTOP
Model AER6303MMS0
Near College Park, MD 20740
Israel R.
Job Details:
10/02/2023
Customer complaint unit is not heating up correctly. I tested the unit to 350 and the unit started heating. bake element glowing red. I tested temps and they are ok. After i stopped the cycle and start over again the unit never staretd againa even when i cancelled the cycle. Also the temp in theoven is not matching the display display is too low. Installed controla and temp sensor unit is back to normal operations.
We serviced a
WHIRLPOOL OVEN
Model GW397LXUS05
Near Washington, DC 20016
Sherwood
Job Details:
10/02/2023
cx complaint bake not working. arrived and confirm when u select bake no flame. boil is working. screw were rusted and i was unable to remove screw inside oven to reach bake ignitor. went to back of oven and tested ignitor and found no amps from ihnitor. ordering bake ignitor and screw.; ordrng 1 74007498 (ignitor) and 1 WP4159193 (screw)
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Millsboro, DE 19966
Michael E.
Job Details:
10/02/2023
Replaced door gasket as per previous diagnosis. Tested unit and it is now working properly. Job is complete
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Mount Joy, PA 17552
Sal R.
Job Details:
10/02/2023
CX complaint is that the unit trips the breaker and arc's. I found that when the dryer is connected to power if teh dryer vent hose taps the adjacent washer there is an electrical arc whitch burns holes in teh dryer venting. I was able to discconecct the power from the dryer and tapped the hose to the washer and no arc's / issues. Home is recently renivated filped home. I advised CX to call a licensed electrican inspect the incoming power supply.
We serviced a
JENNAIR OVEN
Model JJW3830LL00
Near Arlington, VA 22204
Christian C.
Job Details:
10/02/2023
Installed console. Tested unit both ovens heating up. No issues with buttons.
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near Waldorf, MD 20602
Shane B.
Job Details:
10/02/2023
installed bellows and ran service cycle. unit completed cycle with no leaks or issues. working as designed.
We serviced a
JENN-AIR REFRIGERATOR
Model JF36NXFXDE01
Near Vienna, VA 22180
Jason A.
Job Details:
10/02/2023
CX complaint FRIDGE never made ice since new. Replaced parts. Traced 120VAC from control thru bin switch. No 120VAC passing thru bimetal evan when iced. Called techline > JJ; ordrng 1 W10508673 (icemaker harness incl bimetal)
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Wilmington, DE 19805
Taylor F.
Job Details:
10/02/2023
Cx complaint is unit leaking water every cycle. Tested inspected and verifed complaint. Found a pin hole in the drain hose causing water on the floor after every cycle. Cx needs to replace drain hose to resolve issue. Job is complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Owings, MD 20736
Shawn D.
Job Details:
10/02/2023
"cx complaint temps work ok somedays and other days ice maker melts and frige temps are warm. inspeted unit and confrimed temps off ice bin leaking evap fan not working. removed evap cover tested power to fan and has 120 and sometimes fan will spin slow. gave cx quote for new fan and he siad to much so gave him deal and replaced part and tested and fan now works good. collected payment unit is good to go; ordrng 1 W11559968 (fan motor SD V/S 92.69), used 1 W11559968 (fan motor SD V/.S) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ0
Near Upper Marlboro, MD 20772
David J.
Job Details:
10/02/2023
"Fae2 vent wax motor F9e1 no drain F8e2 inlet valve problem Customer complaint unit is not draining properly arrived today and inspected unit and found error codes above. Cleared error codes and ran test Cycle as soon as Cycle is started, unit starts to wash found soap and foam being pressed out the sump assembly removed unit and inspected drain pump , after removing of water, the drain pump hums and blade does not move. Unit is going to need a new drain pump to properly repair quoted customer and they said they would let us know within 30 days collected service call; ordrng 1 W11412291 (Drain pump)"
We serviced a
MAYTAG UNKNOWN
Model MEDE300VW1
Near Westminster, MD 21158
Brian R.
Job Details:
10/02/2023
replaced element and tested unit. unit checks. job complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HBS04
Near Wilmington, DE 19807
Taylor F.
Job Details:
10/02/2023
Cx complaint is unit building up ice under the ice bin. Replaced chute and ice door. Found the chute had a defective seal. Unit is now working as designed. Informed cx she will have minimal frost under ice bin just from normal use but should not be building up excessivly in a day or 2 like they have been experiencing. Unit is working as designed. Job is complete.
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW3
Near Millsboro, DE 19966
Michael E.
Job Details:
10/02/2023
"CX complaint: unit display not powering up. Testerd and verified complaint. We do have 12vdc to UI but no response. Replaced console, tested unit and it is now working proeprly. Job is complete"
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS22
Near Sykesville, MD 21784
Justin S.
Job Details:
10/02/2023
"cx complaint -there is a clip at the top of the microwave that has broken, and the element is falling down. confirmed complaint. Support is failing to hold element.; ordrng 1 W10909479 (support)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Hampstead, MD 21074
Brian R.
Job Details:
10/02/2023
came lut and replaced heater and checked over unit. unit checks. job complete.
We serviced a
WHIRLPOOL FREEZER
Model WRF535SWHZ
Near Mount Airy, MD 21771
Ricardo S.
Job Details:
10/02/2023
"Cx complanis about a water leak. inspected unit, the filter housing and reservoir leaks, under the deli drawer is full of ice.. also the Rc not cooling.. the blade fan is bad. damper control cks ok.. with the freezer door open you can feel air coming into the rc.. but when the door is closes, no air flow. order parts.. cntrl board just in case; ordrng 1 WP2169142 (evaporator fan blade) and 1 W11229977 (reservoir)"
We serviced a
JENN-AIR MICROWAVE
Model JMW2430DS01
Near Mount Airy, MD 21771
Ricardo S.
Job Details:
10/02/2023
"Cx complains that the oven not working at all, inspected unit, the right side of the panel not working, microwave heating ok.. reset power from the breaker box.. now the panel works, found 2 error codes f2e1 stuck key and f1e4 mw relay stuck.. the panel is bad.. unit need parts, CX DOES NOT WANT TO CONTINUED WITH THE REPAIR AT THIS MOMENT; ordrng 1 W11179310 (cntrl-elec) and 1 W11236896 (console)"
We serviced a
WHIRLPOOL WASHER
Model WFW95HEDC0
Near Damascus, MD 20872
Ricardo S.
Job Details:
10/02/2023
"Cx complains about an error code f3e1.. water level sensor .. inspected unit the drain filter cks ok, but the pressure hose is clogged with dog hair.. hose clear.. unit tested and works fine"
We serviced a
MAYTAG WASHER
Model MVWB725BW0
Near La Plata, MD 20646
Shane B.
Job Details:
10/02/2023
"cx complaint is the suds error being displayed. i checked for codes and found F71 suds saved. basket spins freely by hand. ran service cycle. unit got stuck in step 8 running drain pump and agitating long after basket was seated. all water drained, no suds visale. unit is very clean. inspected under unit. everything looks perfect, no oil leaking, no signs of wear. blew through pressure hose, didnt feel clogged. no holes in hose. ran service cycle again. still gets stuck at step 8. i removed washplate and inspected drive hub. the splines on the inner peice are stripped. unit will need a new drive hub. quoted cx for repair. she paid 139 for service call and said she wants to talk to her husband first then will call for repair.; ordrng 1 W10820039 (hub)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Falls Church, VA 22041
Christian C.
Job Details:
10/02/2023
Cx complaint IM is not working. Inspected unit jumped T&H IM cycled and did not fill. Tested valve. Getting 115VAC when dispensing water. No voltage going to valve to fill IM. Ordering control and water valve. Install control first. Valve in case.; ordrng 1 WPW10349187 (water valve) and 1 W11035835 (control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDHV08
Near Upper Marlboro, MD 20772
David J.
Job Details:
10/02/2023
Customer complaint that after the refrigerator is cold and the compressor turns off she hears a loud thump noise arrive today and tested every feature possible that would make a noise and could not get the noise to happen. Tested damper tested water valves tested fan tested compressor. Everything sounds as it should Explain to customer if she could anticipate the noise to try and get a video of it as of right now unit is working as it should and cooling properly. Temperatures were at 38 and zero and unit was making ice job complete.
We serviced a
KITCHENAID RANGE
Model KGRS505XSS05
Near Port Tobacco, MD 20677
Shane B.
Job Details:
10/02/2023
installed both orderd parts. ran surface elements for a minute or 2 then waited to see if i could smell gas. didnt smell any gas. ran oven. no gas smell. unit is working as designed.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Middletown, DE 19709
Taylor F.
Job Details:
10/02/2023
"Cx complaint is unit not heating. Tested inspected and verifed complaint. Found the TCO to be defective. Replaced TCO from VS and unit is now working as designed. Job is complete.; ordrng 1 W10900067 (cutoff-tml TF VAN STOCK), used 1 W10900067 (TCO TF VAN STOCK) from stock"
We serviced a
JENNAIR REFRIGERATOR
Model JFC2290VEP0
Near Washington, DC 20016
Sherwood
Job Details:
10/02/2023
"cx complaint switch broken. arrived confirm issue. gave cx qoute, installed new switch. lights are noe working correctly. repair complete."
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRS07
Near Bladensburg, MD 20710
Leon
Job Details:
10/02/2023
Clients complaint was unit is not making ice fast enough. Confirmed the issue seeing that client had something blocking the air flow in the And the freezer Explain to client how the ice maker work and the Processes it has to go through to make ice C x understood he just needed To know if something was wrong or not
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near White Plains, MD 20695
Shane B.
Job Details:
10/02/2023
cx complaint is the unit not cooling at all. confirmed complaint. both sections are warm. no frost pattern at all. found compressor cycles on every few minutes. pulls about 11amps then cycles off. compressor is locked up. ordering new compressor and couplings. scheduled return visit with office for 10/5 with SS tech.; ordrng 1 W11370574 (compressor) and 1 W11504415 (coupler) and 1 W11504431 (coupler) and 1 W11506619 (coupler)
We serviced a
WHIRLPOOL DISHWASHER
Model WDP560HAMZ1
Near Brandywine, MD 20613
David J.
Job Details:
10/02/2023
New construction home. Cx complaint damaged front panel. Arrived and verified complaint. Removed old panel and installed new. Could not power to test cause nothing is hooked up. Unit is now as intended. Job complete
We serviced a
WHIRLPOOL OVEN
Model WFG550S0LZ4
Near Cambridge, MD 21613
Frederick R.
Job Details:
10/02/2023
CX complaint no bake ignite. FOund bake wire pinched under rear right leg . Replaced harness per prior techs diagnosis. Tested after repair and the bake is now igniting. Job is complete
We serviced a
WHIRLPOOL DRYER
Model WGD5500XW0
Near Alexandria, VA 22311
Lloyd B.
Job Details:
10/02/2023
Cx complained of a noise. Installed new pulley and tested and there is no longer a noise. Job complete
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Fairfax, VA 22031
Simon
Job Details:
10/02/2023
CX complaints DW not filling with water /not stariting the cycle.Inspected unit and the DW works as designed no error code found .SZ
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Moseley, VA 23120
John P.
Job Details:
10/02/2023
"CX complaint unit not working checked unit found ff evap covered in ice, also found harness to deli ui open, however water has gotten into deli ui but unable to tell if it has been affected. Found icemaker with error code E2. Quoted CX:W11087438 $126.87 fanW11170612 $81.01 harness W11658802 $152.16 icemaker$250 labor"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Front Royal, VA 22630
Daniel J.
Job Details:
10/02/2023
replaced failed lid strike and lid latch diag cycle complete no errors
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near Annapolis, MD 21409
Davonte
Job Details:
10/02/2023
cx complained unit wasnt cooling in the rc side. confirmed cx complaint. after inspecting unit notice that rc evap cover was covered with frost. deforsted unit and notice evap was covered in ice. deforsted evap and installed evap fan with thermistors. tested unut. fan now working as should and unit started cooling. cx paid in full
We serviced a
MAYTAG DRYER
Model MED6230HW2
Near Clarksburg, MD 20871
Ricardo S.
Job Details:
10/02/2023
"the client complains that the dryer makes a weird noise, inspected unit, the blower wheel is defective, i can't removed the blower wheel, the motor shaft is bad. order parts; ordrng 1 W10888146 (housing) and 3 WP489463 (screw)s and 1 w11481730 (bracket) and 2 WP681414 (screw)s"
We serviced a
WHIRLPOOL DISHWASHER
Model wdp540hamz0
Near Harrington, DE 19952
Frederick R.
Job Details:
10/01/2023
CX complaint is DW no wash. Replaced sump/motor per prior diagnosis. Tested after repair and unit is working properly. CX installed flooring since last appt and there is not way of leveling unit up enough to avoid it from leaking. Unit leans forward alot and when tested it leaked. leveled unit up the best I could but the countertop interferes with proper door closing. Suggested to CX to not use unit until he can figure a way to level it properly to avoid any leaking and he signed it. DW itself is working proerply. Job is complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Milford, DE 19963
Frederick R.
Job Details:
10/01/2023
Tested unit and verified IM no harvest. Replaced IM per prior tech diagnosis. Insulated IM and tubing to avoid any issues with fill tube freezing. Reset brewaker and power cycled IM. Unit is now working properly. Job is complete
We serviced a
WHIRLPOOL WASHER
Model Wfw5605mw0
Near Milford, DE 19963
Frederick R.
Job Details:
10/01/2023
CX complaint is uniit shakes and leaks. Inspected/tested and unit will not get up to spin speed at all in diagnostics. with any load at all unit shakes violently. Shipping bolts are removed. Found gasket defective as well. Ordering control and return with gasket. Rescheduled for Friday 10/6/23; ordrng 1 W11583890 (control)
We serviced a
WHIRLPOOL WASHER
Model MVW4505MW1
Near Magnolia, DE 19962
Frederick R.
Job Details:
10/01/2023
"Replaced control, harness and drain pump per prior diagnosis. After repair I tested unit and it is now working as designed. Job is complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Smyrna, DE 19977
Frederick R.
Job Details:
10/01/2023
Replaced both drawers and slides per prior diagnosis. Unit is now repaired and is working properly. CX still complaining about evap fan but the noise they are hearing is normal operation. Job is complete