We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Clifton, VA 20124
Demonte S.
Job Details:
09/21/2023
Inspected the unit. Found that the cx is saying that the Refrigerator Door Alarm keeps going off. ( Cx turned the Refrigerator Off for 24 hours before we arrived. Refrigerator has beeped since. Cx still had me check the unit out.) Checked the connection at the Door Hinges upper left corner. Connections are fully in. I then checked all connections at the User Interface. All connections are fully in. Ran Service Diagnostics on the unit. Ran Service Test - 16 Left Door Switch. Is going from 01 to 02 when pushed. Ran Service Test 17 - Right Door Switch is going from 01 to 02 when being push in. I then checked the Freezer Door Switch. Light is going out. ( cx chipped the Right Refrigerator Door Switch trying to change it. ) installed new Door Switch. Cx paid in full by card. If the cx calls back we will need to replace the Main Control = W11224256 & User Interface = W11387387. ***Don't go without parts****
We serviced a
WHIRLPOOL WASHER
Model NTW4516FW4
Near Hampton, VA 23669
Carl A.
Job Details:
09/21/2023
"cx complaint of unit not drain and leaking water,checkedu nit to find the following error coeds F2E1,F3E1,F8E1,checked bottom of unit to find that the drain pump harness has been strechted and board has pressure sensor failer ordering parts needed for repairs; ordrng 1 W11603811 (Control Board) and 1 W11448788 (HARNS-WIRE)"
We serviced a
KITCHENAID REFRIGERATOR
Model KBRO36FTX05
Near College Park, MD 20742
Sherwood
Job Details:
09/21/2023
"cx complaint rc not cooling. arrived and confirm found over temp light blinking and suction line at compreesor ice up. evap has a good frost pattern, and evap fan is working. baffle is working as well. unit is not cooling after reset. called TL have documented. repair complete"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Hampton, VA 23666
Carl A.
Job Details:
09/21/2023
"cx complaint of unit making a loud noise ,checked unit to find noise coming from both ilder pulley and support rollers as one of the bearings on the supports were sticking out a little replaced all parts tested unit works as designed"
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW4
Near Virginia Beach, VA 23452
Austin D.
Job Details:
09/21/2023
cx complaint the unit is not turning on. checked the unit and ui was unresponsive when i pressed on. then i went and started a test mode. it went into the test mode with no issues. cancled out and retried the unit. unit is in need of a new ui. parts on order.; schdld next appmnt for 9/27 WED pm
We serviced a
KITCHENAID COOKTOP
Model KCGD500GSSOO
Near Newport News, VA 23602
Carl A.
Job Details:
09/21/2023
replaced all parts to contunie to have problems with the right front burnner ordering electrodes for return visit; ordrng 1 W11690138 ( Electrode) and 1 W10862326 (igntr-surf left Rear)) and 1 W11684565 (Electrode (right Front)) and 1 W10862324 (Electrode (right Rear))
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Cross Junction, VA 22625
Ezra M.
Job Details:
09/21/2023
"unit not starting due to timer knob failed, damaging shaft on timer. unit will need new timer and knob.; ordrng 1 W11685947 (timer) and 1 W11675852 (timer knob)"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ1
Near Charlottesville, VA 22903
Kyle A.
Job Details:
09/21/2023
Changed vent and cleared clogged bottom wash arm. Unit is now as designed.
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFH08
Near Norfolk, VA 23503
Justin W.
Job Details:
09/21/2023
"cx compolaint door not sealing properly. checked unit to find fc door sagging slightly installed spacer to raise door up. pressed in gaskets on rc and fc. tested unit working as designed; ordrng 2 WP489467 (washer jw vs)s, used 2 WP489467 (washer jw vs) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Upper Marlboro, MD 20774
Leon
Job Details:
09/21/2023
cx complaint was unit didnt drain seen that the lowerf wire harness to the drain was defactvie replaced harness seen that the drain line was ran to low and we keep getting the f9e2 error code trired to prop up and thhe unit drained cx said she would find a way to ring the line up
We serviced a
JENN-AIR OVEN
Model JJW2830DS01
Near Richmond, VA 23233
Joseph D.
Job Details:
09/21/2023
Replace failed control panel with f2e1 stuck key errors unit working properly collected only 110 labor instead of 150 as indicated in ticket
We serviced a
KITCHENAID MICROWAVE
Model KMHC319EBS4
Near Lincoln, DE 19960
Frederick R.
Job Details:
09/21/2023
Replaced MW door per prior diagnosis. Tested after replacement and the MW is now working properly.
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near Virginia Beach, VA 23456
Branden R.
Job Details:
09/21/2023
cx complaint grinding noise - top load washer - start of the cycle checked unit and found no error codes stored . found shield to unit deformed not allowing it to sit onto unit also found belt shavings all under unit . checked gearcase and gearcase checked good . found alot of play in belt . replaced splutch and advised cx i will be ordering parts for repair . cx agreed ordering new splutch sense cx will be using unit with small loads . advised cx there is no shield on unit and i wouldnt use it cx understands there is no shield under unit .; ordrng 1 W11283592 (motor) and 1 w10721967 (splutch) and 1 W11239857 (belt) and 1 W11409708 (shield) and 2 W11573574 (shield screw)s
We serviced a
WHIRLPOOL OVEN
Model WFG550S0HZ1
Near Hanover, MD 21076
Emmanuel R.
Job Details:
09/21/2023
"Cs oven door not closing, confirmed complaint. I found the both hinges has frayed. Replaced both hinges and tested unit , unit is now working properly."
We serviced a
WHIRLPOOL FREEZER
Model WRV996FDEE00
Near Severn, MD 21144
Emmanuel R.
Job Details:
09/21/2023
Replaced UI and tested unit. Unit is now working properly.
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EFP00
Near Vienna, VA 22180
Simon
Job Details:
09/21/2023
"CX complaints refrigrator not cooling .Inspected unit and run test 37 and 57 pass.checkd evaporator good frost pattern top part except the lower parts clear see pic .unit need main control ,left stop pan .ordered main control.CX will paid lbor nex vist.SZ; ordrng 1 W10795821 (stop pan) and 1 W11333076 (control board)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM09
Near Arlington, VA 22203
Jason A.
Job Details:
09/21/2023
CX complaint FRIDGE temps got warm. Temps returned to normal range a few days later. CX placed a fridge thermometer in FC. CX unsure if unit was in defrost at the time. FC has icemaker & bin is full & ice cubes are perfect. Unit is set to recommended > JJ; ordrng 1 W11438736 (FC thermistor) and 1 W11666427 (Control OOS)
We serviced a
JENNAIR MICROWAVE
Model JMW3430WS02
Near Vienna, VA 22180
Simon
Job Details:
09/21/2023
CX complaints wall oven not working .Inspected unit and replaced the console tested unit microwave and oven bake 350F .Unit works as designed.SZ
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS2
Near Virginia Beach, VA 23464
Branden R.
Job Details:
09/21/2023
cx complaint normal wash not lighting up proper DC to ui coming from control but normal and express wash dont light up . all other buttons work and light up as should. ordering ui for repair . will use main control on return just in case sense cx will still be using prowash and tough . advised cx UI on back order and will contact when part come in .; ordrng 1 W11622490 (UI)
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near ,
Jason A.
Job Details:
09/21/2023
"Update MS & CX info. CX complaint WASHER starts cycle but doesnt advance past sense. Replaced capacitor per TSP. Ran test wash & start a QUICK wash cycle. Unit completed test wash. Quick Wash advanced to lock & agitate. Secured drain hose > JJ; ordrng 1 W11395618 (Capacitor, JJ/VS)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF518SAHM
Near Arlington, VA 22203
Jason A.
Job Details:
09/21/2023
CX complaint DW long cycle times. Found E1 error code for water inlet failure. CX states building has central hot water & repairs are being made. Residents are complaining since about hot water takes a long time or doesnt get as hot Ran test wash. Good fill & spray action. Dispenser opens & good drain. Element heats > JJ; saved tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Elkridge, MD 21075
Dustin F.
Job Details:
09/21/2023
Replaced heater ordered by previous tech Tested unit. confirmed when unit goes into defrost the heater IS now energized. confirmed evap thermistor is good. unit working as intended.
We serviced a
MAYTAG REFRIGERATOR
Model MRT711SMFZ02
Near Gloucester Point, VA 23072
Lucas R.
Job Details:
09/21/2023
"replaced door, heated gasket, verrified seal."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near Baltimore, MD 21223
Shane M.
Job Details:
09/21/2023
"installed parts, found middle mount is different. reordering middle mount.; ordrng 1 WPW10248516 (mount)"
We serviced a
JENN-AIR DISHWASHER
Model JDPSS246LL1
Near ,
Lucas R.
Job Details:
09/21/2023
"cx complaint uni not washing, checked unit found f7e2 motor code, verrified power to motor, unitnstalled unit, replaced motor assembly, reinstalled, tested, unit working as designed."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53521HZ06
Near Ellicott City, MD 21042
Robert L.
Job Details:
09/21/2023
"cx complaint f4e4 when using popcorn, found lower interlock jumper past cam, reset cam tested working to heat, f4e4 whenusing sense cycles, vent also seems restricted , will need to check vent and maybe remove damper onreturn....ordering control and interlocks, willl use sensor on return; ordrng 1 W11545876 (control) and 2 W11197766 (interlock)s"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Williamsburg, VA 23188
Orbie
Job Details:
09/21/2023
replaced icemaker. tested unit. appears to be working as designed.
We serviced a
KITCHENAID COOKTOP
Model KCGD506GSS05
Near Ellicott City, MD 21042
Robert L.
Job Details:
09/21/2023
"upon arrival re diagnosed unit, found when plugged in different outlet unit worked fine, ended up removed receptical cover to find wired incorrectly, due to massive language barrier, i went ahead and corrected electical issue, be correctly addign neutral and ground to receptical, tested all ops ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN506ESS00
Near Alexandria, VA 22310
Lloyd B.
Job Details:
09/21/2023
Cx complained of no lights and the door does not close. Inspected the unit and found that the hinge on the left side is broken so the light switch doesn't get hit. Unit needs new top hinge and extension; ordrng 1 W11673500 (top door hinge 60.42) and 1 W11416733 (extension)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS09
Near Charlottesville, VA 22903
Kyle A.
Job Details:
09/21/2023
Cx complaint of loud grinding noise. Did confirm and found units freeze fan has a bad bearing. Ordering fan assembly.; ordrng 1 W11024089 (Fan assembly)
We serviced a
WHIRLPOOL OVEN
Model WOS31ES7JS20
Near Spotsylvania Courthouse, VA 22553
Thomas B.
Job Details:
09/21/2023
Cx complaint unit is not working properly inspected unit removed and replaced the control and blower went to replace the user interface assy and found new one has large scratches right out of box reordering the user interface assy ; ordrng 1 W11616675 (User interface)
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Alexandria, VA 22311
Christian C.
Job Details:
09/21/2023
replaced gearcase and wash plate. tested and calibrated unit. unit is now good to go
We serviced a
WHIRLPOOL REFRIGERATOR
Model GARF30FDGB01
Near Greencastle, PA 17225
Drew B.
Job Details:
09/21/2023
cx complaint that unit is not as cold. when arrived ofund the unit to have aroudn 53 degrees in the unit and had the unit evap fully iced over and found an OL thermistor when access it.. replaced and steamed and collected fiull payment amount for cx paid on rossware. unit checks good
We serviced a
JENN-AIR REFRIGERATOR
Model jfx2897drm00
Near Ashburn, VA 20147
Richard B.
Job Details:
09/21/2023
CX complant. No ice after last visit. Installed ice box fan . Tested unit in 36 and blowing now . Job completed. RB
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300EBS00
Near Wyomissing, PA 19610
Cody H.
Job Details:
09/21/2023
Was able to access unit and replace parts per previous visit. Was able to form RC gaskets to cabinet and informed cx to leave doors closed for 30 mins while gaskets set. No further work needed.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC604FSS00
Near Brunswick, MD 21716
Ricky E.
Job Details:
09/21/2023
"unit had cycling issues from prior call that wasnt cleared. cleaer ice in icemaker area, unit cks ok.."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Ashburn, VA 20147
Richard B.
Job Details:
09/21/2023
"CX complant. Dishes not washing. Inspected unit and found unit has thermister error code in diagnostics , In test wash unit dosent fill with water. Checked water supply and turned water on . Ran a test wash and unit has great wash pressure , great drain and great heat. Job completed, RB"
We serviced a
MAYTAG WASHER
Model MVWB835DC4
Near Lovettsville, VA 20180
Ricky E.
Job Details:
09/21/2023
"customer stated that the units lid cracked at the corners, verified issue, unit will need the lid and screws; ordrng 4 w11404293 (screws)s"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near Woodbridge, VA 22191
Robert W.
Job Details:
09/21/2023
Replaced tub ring and tgested unit is working properly.
We serviced a
KITCHENAID RANGE
Model KFEG504KPS3
Near Lovettsville, VA 20180
Ricky E.
Job Details:
09/21/2023
"installed parts, unit cks ok.."
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Washington, DC 20002
Samuel R.
Job Details:
09/21/2023
cx complaint unit is not complating cycle and turns off.isnpected unit and coud confirm.tried running a calibration and service test and unti would just freeze and not progress.reset power and no change.unit will need a control cx will call if they go with reapir.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT314TFDB03
Near Biglerville, PA 17307
Drew B.
Job Details:
09/21/2023
arrived found unit to have wrong roller sent and also the unit valve still stuck sending power to valve an always running. call cx to reschd; ordrng 1 W11577965 (control) and 1 W11241362 (harness cord) and 1 WPW10475495 (roller)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS09
Near Springfield, VA 22150
Lloyd B.
Job Details:
09/21/2023
Cx complained the unit did not heat. Installed new magnetron and diode and tested and it heated a cup of water. Job complete
We serviced a
WHIRLPOOL OVEN
Model KOCE500ESS20
Near Gettysburg, PA 17325
Drew B.
Job Details:
09/21/2023
cx complaint that unit is is just turning cooling fan on and saying cooling down and says err sensor.. even with not even on.. after mulitple board and snesnor and harness replacement.. called rick techline. filter noise issues.. had me check the sesnor @p3 and was reading . 1080 @ROOM TEMP GOOD... l infromed the l1 and l2 connections seemed loose connection frequence and wanted me to swap l1 nd l2 and unti started unit operating ... if happens again per TL no parts need electrican and secire tighter for frequency issues miving forward.
We serviced a
WHIRLPOOL DISHWASHER
Model WDP560HAMW0
Near Shermans Dale, PA 17090
Fred G.
Job Details:
09/21/2023
"Cx complaint unit starts and stops and found times doesnt work at all. inspected unit and entered daig and found 0 saved error codes. ran auto test and found finished with out issue. i then had the cx start a cycle like they do and found unit started and ran the dishwasher like normal. both spray arms were working, I found drain is also working as design. unit checks good."
We serviced a
WHIRLPOOL WASHER
Model WFW9750WW01
Near Waterford, VA 20197
Ricky E.
Job Details:
09/21/2023
"unit gave a f2 error, mass comm error from the acu to the mcu. unit would need the mcu acu and door latch assy.. customer to replace the unit.."
We serviced a
JENN-AIR DISHWASHER
Model JDPSS246LL1
Near ,
Lucas R.
Job Details:
09/21/2023
"cx complaint no operation, checked unit found f7e2 motor code, 70 vac from control lbu wire-N, motor windings 17 ohms, replaced control, unit still would not wash, uninstalled unit, replaced sump assembly, reinstalled, tested, unit working as designed."
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Round Hill, VA 20141
Ricky E.
Job Details:
09/21/2023
"customer stated that the unit was making noise in spin. verified issue and fnd motor bolt loose.. secured bolt, unit cks ok.."
We serviced a
WHIRLPOOL WASHER
Model WFW9151YW00
Near Springfield, VA 22151
Lloyd B.
Job Details:
09/21/2023
"Cx complained some of the buttons do not work. Inspected the unit and found that some of the buttons on the right beep, but do not change settings. Unit needs new console but the part is NLA; ordrng 1 W10370314 (consle)"
We serviced a
KITCHENAID OVEN
Model KODE500ESS20
Near Round Hill, VA 20141
Ricky E.
Job Details:
09/21/2023
"customer stated that the unit at times will give a f1e1 error. the customer has to wait for the unit to function after that. the error happens on both ovens when used.. fnd faulty logic at the ui from potential overheating, will replace the ui and am boards...; ordrng 1 w11600643 (ui assy)"
We serviced a
WHIRLPOOL DRYER
Model WED5620HW0
Near Reading, PA 19608
Cody H.
Job Details:
09/21/2023
"CX complains unit is making noise during rotation. CX has contract warranty. Found unit idler is siezing and causing belt to slip. Also found all 4 rollers to be worn. Was able to replace idler and 2 rollers with pre i.d parts and replaced other 2 rollers with VS parts. Tested unit and unit now works as designed. No further work needed. CX EMAIL ADDED.; ordrng 2 wpw10314173 (roller (CH VS))s, used 2 wpw10314173 (roller (CH VS)) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM504EPA2
Near Round Hill, VA 20141
Ricky E.
Job Details:
09/21/2023
"9-4 5-1 7-1 customer stated that the unit wasnt cleaning. verified issue and fnd faulty diverter, sump motor and the control show corrupted logic.. need parts.. customer paid in full; ordrng 1 W10861526 (pump&motor) and 1 w11341629 (control)"
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Cobbs Creek, VA 23035
Lucas R.
Job Details:
09/21/2023
"cx complaint cycle not starting, checked unit found f5e4 latch code, latch checked good, no agitation during diagnostics, actuator stuck on spin, replaced actuator and cam, calibrated, tested, unit working as designed.; ordrng 1 W10721967 (drive pulley LR/VS), used 1 W10721967 (CAM LR/VS) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Leesburg, VA 20175
Ricky E.
Job Details:
09/21/2023
customer stated that when ice is made the unit generates a noise. verified issue and fnd water hammering causing valve to slam closed.. will nedd the valve and a regulator kit to correct...; ordrng 2 8212547rp (water line)s and 1 W10786952 (regulator valve)
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS00
Near Falls Church, VA 22046
Christian C.
Job Details:
09/21/2023
Installed RC compartment thermistor. Did not recieve ui. Set temps to recommeneded.; saved tckt
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Stafford, VA 22554
Tanner B.
Job Details:
09/21/2023
"Installed new gearcase, belt, shifter, splutch and nut . Tested unit. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Culpeper, VA 22701
Danny R.
Job Details:
09/21/2023
door dent orderimng parts; ordrng 1 W11435352 (door rt side)
We serviced a
WHIRLPOOL DRYER
Model WED5100HW3
Near Leesburg, VA 20176
Ricky E.
Job Details:
09/21/2023
"customer stted that sometimes the unit wouldnt start, heat and would run for long periods, and sometimes short periods... replaced the ui assy, unit cks ok..;"
We serviced a
MAYTAG WASHER
Model MVW6200KW1
Near Ashland, VA 23005
Eric F.
Job Details:
09/21/2023
"Confirmed cx complaint unit not washing properly. Found item wedged underneath unit locking basket in place. Removed item, raised feet, unit working as designed. charged cx 120 diagnostic."
We serviced a
WHIRLPOOL FREEZER
Model WRS571CIHZ05
Near Leesburg, VA 20176
Ricky E.
Job Details:
09/21/2023
"installed parts, unit cks ok.. customer stated that since prior service the units damper began to make noise.. verified issue ordering part...; ordrng 1 W11236851 (diffuser)"
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Norfolk, VA 23513
Justin W.
Job Details:
09/21/2023
cx complaint unit not starting. checked unit to find no error codes. unable to replicate cx issue. advised cx that upon starting unit locks and unlocks. basket turns quarter turn then waits roughly 15 seconds prior to locking and beginning cycle. if lid is opened process restarts. cx agreed to try again. unit working as designed
We serviced a
WHIRLPOOL FREEZER
Model WRS315SDHM08
Near Poquoson, VA 23662
Carl A.
Job Details:
09/21/2023
"cxcomplaint of unit not cooling in either compartment ,checked unit to find frost covering the evap, tried to ohm out thermistor at board was reading open,removed evap cover to find that both the brwn wire and thermistor were unplugged ,ohmed thermistor at 26k ohms, plugged back in and reseated brwn wire in connector tested unit works as designed"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC700HPS04
Near Norfolk, VA 23518
Justin W.
Job Details:
09/21/2023
cx complaint of unit leaking without water hooked to unit. checked unit to find upon arrival unit unplugged and doors open. upon plugging unit in condenser fan not running. found loose connector on back of unit supplying power to inverter board. reseated connector and plugged unit back in found condenser fan cycled on. checked rc evap thermistor due to not reading in test 39. found p8-1 to p8-2 reading 3.3 kohms. unit cooling and no signs of leak. advised cx to video issue and call us back cx agreed. unit working as designed
We serviced a
WHIRLPOOL DRYER
Model MED6200KW0
Near Yorktown, VA 23692
Orbie
Job Details:
09/21/2023
"cx complaint unit has moisture building within unit. checked unit, no moisture at this time but advised cx to have exhaust vent hard piped and properly connected, advised cx to continue monitoring unit to see if issue returns. unit has costco 1yr addtional warranty"
We serviced a
WHIRLPOOL DRYER
Model MED4200BW0
Near Ijamsville, MD 21754
Justin S.
Job Details:
09/21/2023
"CX complaint it makes squealing squeaky noises. it makes squealing squeaky noises. Confirmed complaint. Reremoved drum to assest belt system. Found roller hard to spin. CX had new belt and tensionor was warn. Replaced all four rollers and tension with CX'S belt. Unit now spins without noise.; ordrng 2 WPW10314173 (roller(js vs))s, used 2 WPW10314173 (ROLLER(js vs)) from stock"
We serviced a
AMANA WASHER
Model NED4655EW1
Near Gloucester Point, VA 23072
Lucas R.
Job Details:
09/21/2023
"cx complaint unit making noise, not drying, checked unit found blower wheel free spinning on motor shaft, replaced motor and blower, tested, unit working as designed.; ordrng 1 279827 (motor!dryer LRVS), used 1 279827 (MOTOR LRVS) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW7500GC2
Near Aldie, VA 20105
Daniel J.
Job Details:
09/21/2023
per notes installed inlet valve started cycle on cold setting flow good
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Laurel, MD 20707
Israel R.
Job Details:
09/21/2023
Customer complaint unit washer is not working. I tested the unit and found the unit is not starting and drain pump is not working. I found the unit connector to the drain pump has failled. I was able to splice the wires and a new connector and tested. Unit is starting and draining. filling and washing. Unit is back to normal operations.
We serviced a
KITCHENAID REFRIGERATOR
Model KUDF204KPA00
Near Parole, MD 21401
Davonte
Job Details:
09/21/2023
"cx complained unit not making ice , confirmed cx complaint. installed new icemaker into unit"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM06
Near Hanover, MD 21076
Emmanuel R.
Job Details:
09/21/2023
Upon arrival we inspected doors and found the fc door was reordered and not the damaged rc door. Reordering rc door and sending back fc door that was reordered . The other fc door inspected ok and it is still in customers house just need the fridge door and nameplate.; ordrng 1 W10912075 (dor-fip RC stainless) and 1 W11223753 (nameplate)
We serviced a
JENNAIR RANGE
Model JGRP436WP01
Near Baltimore, MD 21209
Marc M.
Job Details:
09/21/2023
"cx complaiont unit does not shut oven door far enough to enagage the door latch. inspected unit and found that the hinges and gasket are applicable to service pointer W10780875D. when installing parts cx wants the gasket paid for and ordered, but to install the hinges first and see how that makes and impact. cx owes 120 for labor on return.; ordrng 1 8300142 (gaskt-door) and 1 W10774098 (hinge-door) and 1 W10774099 (hinge-door)"
We serviced a
WHIRLPOOL OVEN
Model KOCE500ESS20
Near Gettysburg, PA 17325
Sal R.
Job Details:
09/21/2023
I was able to assist DB .
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Centreville, VA 20121
Demonte S.
Job Details:
09/21/2023
Inspected the unit. Found that the cx is saying that the Dryer has long Dry Times. I then started the Dryer. Unit is heating . Checked the Vent on the out side of the house. No air flow. Looked in the Vent. Lint is clogged in the Vent. Cx will need to have a certified Vent Cleaner company come out and remove all Lint build up. ( any questions please check Sd Pictures. ) unit is working as Designed. ( also advised the cx to not to use the Dryer until vents are cleaned.)
We serviced a
WHIRLPOOL DRYER
Model WED8500DW4
Near Virginia Beach, VA 23451
Zachery R.
Job Details:
09/21/2023
"cx complaint nonresponsive. checked unit, come to find defective UI. acu sending proper voltage to UI but ui not accepting commands. quoted cx for repair. cx paid in full. ordering UI to complete repair. advised cx they will be contacted for time frame.; ordrng 1 W11158455 (panel-cntl)"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Colonial Heights, VA 23834
John P.
Job Details:
09/21/2023
Unit currently not hooked up checked unit over found glow igniter failed ordering glow igniter; ordrng 1 W11590294 (Glow igniter)
We serviced a
WHIRLPOOL WASHER
Model WFW5605MC0
Near Frederick, MD 21702
Ricardo S.
Job Details:
09/21/2023
"Cx complains about a water leak, the drip pan is full of water, ran test mode, no error codes, bellow and hoses cks ok, basket vent is full of water, the back panel has a water marks.. order parts; ordrng 1 w11524105 (dispenser assy) and 1 W11316248 (housing)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Woodbridge, VA 22191
Robert W.
Job Details:
09/21/2023
"Cx Complaint is the FC IM not making ice. Inspected unit and found the IM in FC not cycling and the chute is frozen again, IM is getting good power valve appears to be leaking allowing water to freeze chute. Ordering valve and IM FC; ordrng 1 W11578780 (IM) and 1 W11579561 (Valve)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Deale, MD 20751
David J.
Job Details:
09/21/2023
Arrived at waited 1 hour. Nobody ever arrived. Called multiple times and office did as well. Please call and reschedule. Part left inside garage for return visit. ; saved tckt
We serviced a
WHIRLPOOL WASHER
Model MHW6000XW2
Near University Park, MD 20782
Sherwood
Job Details:
09/21/2023
cx complaint overfill and f0e1. arrived today confirmed issue . installed part. cleared error code. ran a quick service test. no error codes found after repair. repair is complete
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near New Market, VA 22844
Danny R.
Job Details:
09/21/2023
unit has two issues one the ignitor is intor mittion working its about to go completly . also the front door panel is coming a part and braket failed bc of this the screws came off and now are missing they cant use the oven at this point ordering parts; ordrng 1 W11389703 (braket) and 1 WPW10277003 (screws) and 1 W11176456 (front panel oven door) and 1 W11176454 (ignitor)
We serviced a
WHIRLPOOL WASHER
Model WFW9550WW01
Near Bethesda, MD 20817
Brian F.
Job Details:
09/21/2023
"Cx states unit won't start cycle, entered diagnostic mode, found saved f20 and f22 errors, door lock currently working, unit is filling properly, completed auto test with no errors. Cx states issue doesn't happen all the time. Ordering door lock assembly. Cx contact info confirmed; ordrng 1 WPW10253483 (latch)"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Hagerstown, MD 21740
Ken M.
Job Details:
09/21/2023
Customer complaint is that the unit is not heating. Unit tested and issue confirmed. Element tested good. Thermostat tested open. Unit needs a new TCO.; ordrng 1 W10900067 (cutoff-tml)
We serviced a
KITCHENAID DISHWASHER
Model KUDE20IXSS6
Near Hughesville, MD 20637
Shawn D.
Job Details:
09/21/2023
rpelaced tracks tested and rack works good. unit is good to go
We serviced a
WHIRLPOOL RANGE
Model KSDG950ESS6
Near Landenberg, PA 19350
Taylor F.
Job Details:
09/21/2023
Cx complaint is unit leaking gas. Tested inspected and verified complaint. Found a small leak using microbubbles on the regulator leaking from the body of the regulator. Replaced regulator from pre id and unit still had a gas leak. Found the gas line going into the manifold under the cooktop to be less than finger tight causing a significant leak under cooktop. Repaired leak and unit is now working as designed. Job is complete.
We serviced a
MAYTAG DRYER
Model MGDP575GW0
Near Wilmington, DE 19810
Taylor F.
Job Details:
09/21/2023
Cx complaint is knob not spinning. Tested inspected and verified complaint. Found the timer froze causing the stem to not turn and the knob defective. Ordering knob and timer. Cannot rescheudle at this time due to SO part.; ordrng 1 WPW10185992 (timer) and 1 W11643382 (knob)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Wilmington, DE 19810
Taylor F.
Job Details:
09/21/2023
Cx complaint is unit not dispensing water or making ice. Found the water turned off going to the unit. Restored water flow and all functions are working properly. Job is complete.
We serviced a
KITCHENAID ICE MAKER
Model KUID308HPS00
Near Topping, VA 23169
Lucas R.
Job Details:
09/21/2023
"replaced pump, tested, reservoir filled halfway up, then fell, cabinet no longer holding reservoir assembly due to multiple repairs, called techline spoke with leon, unit sent for review non-repairable; saved tckt"
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ2
Near Washington, DC 20017
Sherwood
Job Details:
09/21/2023
cx complaint f8e4. arrived and confirm found water coming down overfill funnel into leak pan. dw was was tilting forward made adjustments to feet to level and installed new gasket. dw still leaking from funnel. ordering bottom door seal and clear door because bottom seal on left does look defective.; ordrng 1 W11664713 (bottom door seal) and 1 cleardoor (clear door)
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Virginia Beach, VA 23453
Branden R.
Job Details:
09/21/2023
came out to replace parts on unit disassembled and replace all parts . tested and unit now running as designed .
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS20
Near Bryantown, MD 20617
Shawn D.
Job Details:
09/21/2023
replaced ui and tested and now is working. unit is good to go
We serviced a
WHIRLPOOL DRYER
Model CEM2795JQ1
Near Washington, DC 20010
Sherwood
Job Details:
09/21/2023
cx complaiont not drying. arrived confirm issue found door switch broke. gave cx quote for door switch. installed new part tested unit is now working and heating. repair complete.
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Timonium, MD 21093
Shane M.
Job Details:
09/21/2023
cx complaint the unit isnt washing proper. found no error in system but cx says she saw F7E5. found spunned slider with damaged cluth. quote for the repairs $373.72 cx paid in full by card. ordering slider w cluth.; ordrng 1 W10754448 and 1 W10734521
We serviced a
MAYTAG WASHER
Model MVWB865GC0
Near Woodbridge, VA 22191
Robert W.
Job Details:
09/21/2023
Replaced clutch and calibrated unit unit is working properly.
We serviced a
MAYTAG WASHER
Model MVWP575GW1
Near Washington, DC 20003
Samuel R.
Job Details:
09/21/2023
cx complaint unit is not draining again.inspected unit and could confirm.further inspection found a breal in the lower harness.unit will need a new harness W11376227 special order; ordrng 1 W11376227 (lower harness)
We serviced a
KITCHENAID REFRIGERATOR
Model KSC24C8EYP02
Near Louisa, VA 23093
Kyle A.
Job Details:
09/21/2023
Units dye is all over fresh food evap. Cx is going to call whirlpool to get labor covered.; ordrng 1 WPW10643261 (Fresh food evap) and 1 WPW10143759 (Drier)
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29BBMS02
Near Virginia Beach, VA 23452
Austin D.
Job Details:
09/21/2023
"came out to resolve the issue. disassembled the unit as needed. replaced the parts such as filter drier, compressor, evaporator. vac the system and it held. added r134a to the system. pressures are running as they should. unit is good to go."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS09
Near Alexandria, VA 22304
Lloyd B.
Job Details:
09/21/2023
"Cx complained the hood light did not work. Inspected the unit and found a broken bulb. Installed new bub and tested and it now works on low, med and high. Job complete"
We serviced a
MAYTAG WASHER
Model MVW6500MW1
Near Virginia Beach, VA 23455
Justin W.
Job Details:
09/21/2023
cx complaint unit not working properly. checked unit to find no error codes. found splutch stuck. replaced splutch and tested unit working as designed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF540CWHZ02
Near Odenton, MD 21113
Leon
Job Details:
09/21/2023
replaced door gasket heated gaskets everything sealed as it should
We serviced a
MAYTAG DRYER
Model MED5630HC2
Near Virginia Beach, VA 23455
Justin W.
Job Details:
09/21/2023
while going to replace blower wheel found build up of lint causing off balance wheel. removed lint and reassembled. found missing legs causing unit not to be able to be leveled forward for clothes to hit moisture bar. unit ending prior to clothes dry due to not leveled. cx to contact lowes for missing legs. tested unit unit working as designed and has good airflow.