We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Hanover, MD 21076
Kevin P.
Job Details: 06/08/2022
"unit is in warranty per sb web. cx complaint unit ios loud as its draining found cx is concerned by how loud the water is splashing in the stand pipe as the unit drains. explained to cx this is normal and nothing that is controlled by the unit it simply discharges the water, cx also said she had a small puddle formed under the right front foot of the unit. i can see residue where it appears to have water stained about a 3' round circle on the pan under the foot but no trace ofwater staining from anything leaking. advised cx to keep an eye on it and if leak becomes persistent or more significant to call back in. job complete."
We serviced a
WHIRLPOOL O.T.R MICROWAVE
Model WMH32519HZ3
Near Hagerstown, MD 21742
Danny R.
Job Details: 06/08/2022
cx called his wife didnt know about labor charge and cancelled didnt wate to pay labor and diag
We serviced a
WHIRLPOOL O.T.R MICROWAVE
Model WMH32519HW06
Near Falling Waters, WV 25419
Danny R.
Job Details: 06/08/2022
jnit had losoe conection on contrl not sending volts intermitoon to high side . adjusted that and did power test onunit with tech line unit is in factory stadords
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Springfield, VA 22153
Demonte S.
Job Details: 06/08/2022
Installed the Mullion. Tested the Door. Unit is working as Designed.
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Greenville, NC 27834
Ronnie B.
Job Details: 06/08/2022
"removed and replaced control, allowed 3 mins for data to transfer to control from ui. removed and replaced water valve assy, removed and replaced console, new console damaged on right hand corner. leaving new board on unit so that unit will function. when attemtpting to get board to transfer mod ser information it will not transfer. called techline to document, s/r 7733831453 recommended to leave old ui on unit. installed old ui, cailbrated, tested, unit is working as designed."
We serviced a
WHIRLPOOL O.T.R MICROWAVE
Model WMH32519HZ3
Near Hagerstown, MD 21742
Danny R.
Job Details: 06/08/2022
cx called his wife didnt know about labor charge and cancelled didnt wate to pay labor and diag
We serviced a
WHIRLPOOL O.T.R MICROWAVE
Model WMH32519HW06
Near Falling Waters, WV 25419
Danny R.
Job Details: 06/08/2022
jnit had losoe conection on contrl not sending volts intermitoon to high side . adjusted that and did power test onunit with tech line unit is in factory stadords
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Springfield, VA 22153
Demonte S.
Job Details: 06/08/2022
Installed the Mullion. Tested the Door. Unit is working as Designed.
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Greenville, NC 27834
Ronnie B.
Job Details: 06/08/2022
"removed and replaced control, allowed 3 mins for data to transfer to control from ui. removed and replaced water valve assy, removed and replaced console, new console damaged on right hand corner. leaving new board on unit so that unit will function. when attemtpting to get board to transfer mod ser information it will not transfer. called techline to document, s/r 7733831453 recommended to leave old ui on unit. installed old ui, cailbrated, tested, unit is working as designed."
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW01
Near Shepherdstown, WV 25443
Danny R.
Job Details: 06/08/2022
unit isnt defrosting again parts re coverd under 12 month warenty labor and diag arent; ordrng 1 W11496886 (control) and 1 W11181209 (harness evap)
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS02
Near West Springfield, VA 22152
Lloyd B.
Job Details: 06/08/2022
Cx complained the unit did not operate. Installed new mag and inverter and tested and it still has the inverter error. Unit needs new appliance manager; ordrng 1 W11325603 (appliance manager)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Norfolk, VA 23503
Carl A.
Job Details: 06/08/2022
"cx complaint of unit not making ice checked,unit to find that icemaker failed internaly,replaced icemaker tested unit works as designed"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Baltimore, MD 21212
Keith H.
Job Details: 06/08/2022
installed control tested and calibrated unit is working now
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW01
Near Shepherdstown, WV 25443
Danny R.
Job Details: 06/08/2022
unit isnt defrosting again parts re coverd under 12 month warenty labor and diag arent; ordrng 1 W11496886 (control) and 1 W11181209 (harness evap)
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS02
Near West Springfield, VA 22152
Lloyd B.
Job Details: 06/08/2022
Cx complained the unit did not operate. Installed new mag and inverter and tested and it still has the inverter error. Unit needs new appliance manager; ordrng 1 W11325603 (appliance manager)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Norfolk, VA 23503
Carl A.
Job Details: 06/08/2022
"cx complaint of unit not making ice checked,unit to find that icemaker failed internaly,replaced icemaker tested unit works as designed"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Baltimore, MD 21212
Keith H.
Job Details: 06/08/2022
installed control tested and calibrated unit is working now
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Kearneysville, WV 25430
Danny R.
Job Details: 06/08/2022
had to cancell and resch with offcie; saved tckt
We serviced a
MAYTAG RANGE
Model MER8700DS1
Near Lanham, MD 20706
Alexander D.
Job Details: 06/08/2022
"cx complaint oven doesnt seem to get hot enough, oven light not working and cx wants door glass cleaned. advised bulb and door cleaning is not covered. cx said she will order bulb on her own but wants door cleaned. took door apart for cx to clean glass and reassembled door. found bake element is heating but its warped like its about to blow out. temp sensor ohms out good. ordering bake element. quoted 120.00 service call for taking door apart to be cleaned, paid in full with check#414. element in stock, scheduled return visit for 6/13; ordrng 1 W10779716 (bake element)"
We serviced a
MAYTAG REFRIGERATOR
Model MRT311FFFH01
Near Falls Church, VA 22041
Lloyd B.
Job Details: 06/08/2022
Cx complained of things freezing in the rc and of a noise. Inspected the unit and found that it is 0 degrees in the fc and 30 degrees in the rc on the recommended setting. Explained air circulation and loading. Unit needs new sensor and control; ordrng 1 W11613574 (control) and 1 WPW10384183 (thermistor) and 1 W11441783 (harness)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Kearneysville, WV 25430
Danny R.
Job Details: 06/08/2022
had to cancell and resch with offcie; saved tckt
We serviced a
MAYTAG RANGE
Model MER8700DS1
Near Lanham, MD 20706
Alexander D.
Job Details: 06/08/2022
"cx complaint oven doesnt seem to get hot enough, oven light not working and cx wants door glass cleaned. advised bulb and door cleaning is not covered. cx said she will order bulb on her own but wants door cleaned. took door apart for cx to clean glass and reassembled door. found bake element is heating but its warped like its about to blow out. temp sensor ohms out good. ordering bake element. quoted 120.00 service call for taking door apart to be cleaned, paid in full with check#414. element in stock, scheduled return visit for 6/13; ordrng 1 W10779716 (bake element)"
We serviced a
MAYTAG REFRIGERATOR
Model MRT311FFFH01
Near Falls Church, VA 22041
Lloyd B.
Job Details: 06/08/2022
Cx complained of things freezing in the rc and of a noise. Inspected the unit and found that it is 0 degrees in the fc and 30 degrees in the rc on the recommended setting. Explained air circulation and loading. Unit needs new sensor and control; ordrng 1 W11613574 (control) and 1 WPW10384183 (thermistor) and 1 W11441783 (harness)
We serviced a
WHIRLPOOL O.T.R MICROWAVE
Model WMH32519HZ07
Near Bunker Hill, WV 25413
Danny R.
Job Details: 06/08/2022
had to resch . cx not here called offcie; saved tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Glenn Dale, MD 20769
Alexander D.
Job Details: 06/08/2022
cx complaint unit not making ice. inspected unit and verified complaint. found icemaker turned off by rocker switch. turned icemaker on and tested. icemaker cycled and filled correctly. advised cx to check the switch if it stops making ice because sometimes the ice will build up and push the switch turing icemaker off. cx understands. unit is now working properly.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Frankford, DE 19945
Michael E.
Job Details: 06/08/2022
"Replaced the tub as per previous diagnosis. I found top rack left track had a defect which would not tighten properly. Ordering top rack left track. Test after replacing track. Cannot reschedule due to lack of internet signal.; ordrng 1 W11579562 (track, left)"
We serviced a
WHIRLPOOL O.T.R MICROWAVE
Model WMH32519HZ07
Near Bunker Hill, WV 25413
Danny R.
Job Details: 06/08/2022
had to resch . cx not here called offcie; saved tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Glenn Dale, MD 20769
Alexander D.
Job Details: 06/08/2022
cx complaint unit not making ice. inspected unit and verified complaint. found icemaker turned off by rocker switch. turned icemaker on and tested. icemaker cycled and filled correctly. advised cx to check the switch if it stops making ice because sometimes the ice will build up and push the switch turing icemaker off. cx understands. unit is now working properly.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Frankford, DE 19945
Michael E.
Job Details: 06/08/2022
"Replaced the tub as per previous diagnosis. I found top rack left track had a defect which would not tighten properly. Ordering top rack left track. Test after replacing track. Cannot reschedule due to lack of internet signal.; ordrng 1 W11579562 (track, left)"
We serviced a
MAYTAG WASHER
Model MHW5630HC3
Near Hedgesville, WV 25427
Danny R.
Job Details: 06/08/2022
found small cracks in door glass will need nner dopor; ordrng 1 W11316777 (in ner door)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ02
Near Barboursville, VA 22923
Eric F.
Job Details: 06/08/2022
" 7733833132Confirmed cx complaint unit not making ice. Called techline, tested unit, techline determined that the ice maker fan is weak and also instructed me to order a UI. Ordering ice box fan and UI.; ordrng 1 W10846539 (evaporator fan blade) and 1 W11387386 (User Interface)"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Hampton, VA 23661
Carl A.
Job Details: 06/08/2022
"cx complaint of unit not advaces,checked unit tof ind the following error codes F8E1, found that the water vavles had an internal blockage replaced water valves tested and calibrated unit works as designed; ordrng 1 W11038689 (Water Inlet Valve), used 1 W11038689 (Water Inlet Valve) from stock"
We serviced a
MAYTAG WASHER
Model MHW5630HC3
Near Hedgesville, WV 25427
Danny R.
Job Details: 06/08/2022
found small cracks in door glass will need nner dopor; ordrng 1 W11316777 (in ner door)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ02
Near Barboursville, VA 22923
Eric F.
Job Details: 06/08/2022
" 7733833132Confirmed cx complaint unit not making ice. Called techline, tested unit, techline determined that the ice maker fan is weak and also instructed me to order a UI. Ordering ice box fan and UI.; ordrng 1 W10846539 (evaporator fan blade) and 1 W11387386 (User Interface)"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Hampton, VA 23661
Carl A.
Job Details: 06/08/2022
"cx complaint of unit not advaces,checked unit tof ind the following error codes F8E1, found that the water vavles had an internal blockage replaced water valves tested and calibrated unit works as designed; ordrng 1 W11038689 (Water Inlet Valve), used 1 W11038689 (Water Inlet Valve) from stock"
We serviced a
KITCHENAID DBL WALL OVEN
Model KGRS505XBL03
Near Harrisburg, PA 17111
Fred G.
Job Details: 06/08/2022
"i was able to access unit and i attempted to replace the lower bake ignitor. i found the 2 screws and hold it to the burner are stripped out due to heat. ordering 1 (WP7432P14360), 2 (WP4159193), 1 (W11174122). scheduled cx for 6/13/22.; ordrng 1 WP7432P14360 (bake igntr) and 2 WP4159193 (screw)s and 1 W11174122 (burnr-oven)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near Fallston, MD 21047
Neil H.
Job Details: 06/08/2022
cx complaint unit not cooling properly put unit into forced defrost and tested fans new fan/thermistor needed and placement per pointer again needed 2count; ordrng 1 W11033168 (harns-wire)
We serviced a
KITCHENAID ICE MAKER
Model KUID508HPS01
Near Frankford, DE 19945
Michael E.
Job Details: 06/08/2022
"Replaced the panel, panel extension, handle and nameplate. Tested unit and it is now working properly. Job is complete; ordrng 1 W10909682 (nameplate), used 1 W10909682 (nameplate) from stock"
We serviced a
KITCHENAID DBL WALL OVEN
Model KGRS505XBL03
Near Harrisburg, PA 17111
Fred G.
Job Details: 06/08/2022
"i was able to access unit and i attempted to replace the lower bake ignitor. i found the 2 screws and hold it to the burner are stripped out due to heat. ordering 1 (WP7432P14360), 2 (WP4159193), 1 (W11174122). scheduled cx for 6/13/22.; ordrng 1 WP7432P14360 (bake igntr) and 2 WP4159193 (screw)s and 1 W11174122 (burnr-oven)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near Fallston, MD 21047
Neil H.
Job Details: 06/08/2022
cx complaint unit not cooling properly put unit into forced defrost and tested fans new fan/thermistor needed and placement per pointer again needed 2count; ordrng 1 W11033168 (harns-wire)
We serviced a
KITCHENAID ICE MAKER
Model KUID508HPS01
Near Frankford, DE 19945
Michael E.
Job Details: 06/08/2022
"Replaced the panel, panel extension, handle and nameplate. Tested unit and it is now working properly. Job is complete; ordrng 1 W10909682 (nameplate), used 1 W10909682 (nameplate) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Taneytown, MD 21787
Brian R.
Job Details: 06/08/2022
cx complaint is with a bad water leak after changing the filter. checked unit to find issue with gasket on filter and out of grove. fixed and adjusted gaskets and reinstalled new filter. got maybe 15 cups of water out of door and no drips seen. unit now checks. job complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD618ESS01
Near Baltimore, MD 21209
Justin S.
Job Details: 06/08/2022
cx showed me the lights are out in the freezer. Technical Service Pointer #: W11606409 deals with this issue. installed bypass so cx could use the lights in the freezer until the lights arrive.; ordrng 12 W11484836 (modules)s
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404EWH3
Near Falls Church, VA 22046
Lloyd B.
Job Details: 06/08/2022
Cx complained the unit leaked. Ran the unit for 20 min and there was no leak. Saw where there might have been a leak but could not duplicate. Cx will run with the bottom plate off and monitor. Job complete
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Taneytown, MD 21787
Brian R.
Job Details: 06/08/2022
cx complaint is with a bad water leak after changing the filter. checked unit to find issue with gasket on filter and out of grove. fixed and adjusted gaskets and reinstalled new filter. got maybe 15 cups of water out of door and no drips seen. unit now checks. job complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD618ESS01
Near Baltimore, MD 21209
Justin S.
Job Details: 06/08/2022
cx showed me the lights are out in the freezer. Technical Service Pointer #: W11606409 deals with this issue. installed bypass so cx could use the lights in the freezer until the lights arrive.; ordrng 12 W11484836 (modules)s
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404EWH3
Near Falls Church, VA 22046
Lloyd B.
Job Details: 06/08/2022
Cx complained the unit leaked. Ran the unit for 20 min and there was no leak. Saw where there might have been a leak but could not duplicate. Cx will run with the bottom plate off and monitor. Job complete
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KBS0
Near Westminster, MD 21157
Brian R.
Job Details: 06/08/2022
before starting work everything was checked over. found cabinet damage and showed cx before work was done and pictured as well. it was damaged during install and chipped piece was just set in place and came out when unit pulled. replaced heater and now unit checks. job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model ISC23CNEXY02
Near Silver Spring, MD 20906
Ricardo S.
Job Details: 06/08/2022
"unti not dispensing ice, cks freezer wires harness cks ok, motor receives 120vac, the motor is full of ice inside, order auger motor; ordrng 1 WP2323603 (motor)"
We serviced a
MAYTAG DRYER
Model MEDC300BWO
Near Richmond, VA 23222
Chris B.
Job Details: 06/08/2022
cx complaint unit will not power on inspecetd unit confiremd cx complaint found open thermal fuse ordering thermal fuse terminal block and wires look as desighned; ordrng 1 WP3392519 (fuse)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KBS0
Near Westminster, MD 21157
Brian R.
Job Details: 06/08/2022
before starting work everything was checked over. found cabinet damage and showed cx before work was done and pictured as well. it was damaged during install and chipped piece was just set in place and came out when unit pulled. replaced heater and now unit checks. job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model ISC23CNEXY02
Near Silver Spring, MD 20906
Ricardo S.
Job Details: 06/08/2022
"unti not dispensing ice, cks freezer wires harness cks ok, motor receives 120vac, the motor is full of ice inside, order auger motor; ordrng 1 WP2323603 (motor)"
We serviced a
MAYTAG DRYER
Model MEDC300BWO
Near Richmond, VA 23222
Chris B.
Job Details: 06/08/2022
cx complaint unit will not power on inspecetd unit confiremd cx complaint found open thermal fuse ordering thermal fuse terminal block and wires look as desighned; ordrng 1 WP3392519 (fuse)
We serviced a
AMANA RANGE
Model AER6303MFB2
Near Seaford, DE 19973
Michael E.
Job Details: 06/08/2022
Replaced terminal block cover as per previous diagnosis. Could not test unit due to power cord not having been replaced yet. Job is complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF707ESS01
Near Solomons, MD 20688
Robert A.
Job Details: 06/08/2022
"Cx complaint that the unit is building heavy ice on the RC back wall. I inspected the unit to confirm the complaint. When I arrived the unit was off and all ice was removed. I checked the drain hose to see if it was clogged and it was not. I ran test 1,2,3 & 7. The themistors and fans were good. I changed the defrost cycle to basic (2) for an 8 hour timer. The unit will need a new dispenser control, main control and an evap fan w/harness to resolve the issue. The cx paid for the service call fee by CC.; ordrng 1 W10843055 (main control 229.81) and 1 W11089931 (dispenser control 195.68) and 1 W11033168 (evap fan 61.90)"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Reedville, VA 22539
Gill G.
Job Details: 06/08/2022
cx complaint: unit is making noises. found belt guard had fallen off. reinstalled belt guard. found coins rolling around in wash plate groove. removed coins. extended feet to max clearance. tested by running diagnostic cycle. found unit making only normal operating sounds.
We serviced a
AMANA RANGE
Model AER6303MFB2
Near Seaford, DE 19973
Michael E.
Job Details: 06/08/2022
Replaced terminal block cover as per previous diagnosis. Could not test unit due to power cord not having been replaced yet. Job is complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF707ESS01
Near Solomons, MD 20688
Robert A.
Job Details: 06/08/2022
"Cx complaint that the unit is building heavy ice on the RC back wall. I inspected the unit to confirm the complaint. When I arrived the unit was off and all ice was removed. I checked the drain hose to see if it was clogged and it was not. I ran test 1,2,3 & 7. The themistors and fans were good. I changed the defrost cycle to basic (2) for an 8 hour timer. The unit will need a new dispenser control, main control and an evap fan w/harness to resolve the issue. The cx paid for the service call fee by CC.; ordrng 1 W10843055 (main control 229.81) and 1 W11089931 (dispenser control 195.68) and 1 W11033168 (evap fan 61.90)"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Reedville, VA 22539
Gill G.
Job Details: 06/08/2022
cx complaint: unit is making noises. found belt guard had fallen off. reinstalled belt guard. found coins rolling around in wash plate groove. removed coins. extended feet to max clearance. tested by running diagnostic cycle. found unit making only normal operating sounds.
We serviced a
WHIRLPOOL DRYER
Model NED4655EW1
Near Dyke, VA 22935
Eric F.
Job Details: 06/08/2022
"Confirmed cx complaint unit not advancing cycles. Found timer not advancing cycles. Replaced with pre-id'd part, tested unit, unit working as designed. If cx calls back in pleasr pre id WP3387134 thermostat and WP3977767 thermostat for return visit."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC300ESS03
Near Owings Mills, MD 21117
Brian R.
Job Details: 06/08/2022
"cx complaint is no ice. said after last trip unit was making great ice and no just quit. temps in range. tried to jump icemaker and moter would only pulse back and forth maybe 1-2 teeth if that but motor would not turn, unit will not take jump and run. water is good out. unit will need ice maker replaced and tested again. bar goes up and down fine and was down and mold empty when checked. shut unit down a bit to reset to see what that does while waiting on part. as soon as approval goes through and part is in officed will schedule.; ordrng 1 W10884390 (Ice maker)"
We serviced a
WHIRLPOOL OVEN
Model GR563LXSS1
Near Glen Allen, VA 23059
Joseph D.
Job Details: 06/08/2022
"ganu_mba@yahoo.comfron burners both out, must replace when available.; ordrng 1 WP9762851 (burner) and 1 WP9762851 (burner 2)"
We serviced a
WHIRLPOOL DRYER
Model NED4655EW1
Near Dyke, VA 22935
Eric F.
Job Details: 06/08/2022
"Confirmed cx complaint unit not advancing cycles. Found timer not advancing cycles. Replaced with pre-id'd part, tested unit, unit working as designed. If cx calls back in pleasr pre id WP3387134 thermostat and WP3977767 thermostat for return visit."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC300ESS03
Near Owings Mills, MD 21117
Brian R.
Job Details: 06/08/2022
"cx complaint is no ice. said after last trip unit was making great ice and no just quit. temps in range. tried to jump icemaker and moter would only pulse back and forth maybe 1-2 teeth if that but motor would not turn, unit will not take jump and run. water is good out. unit will need ice maker replaced and tested again. bar goes up and down fine and was down and mold empty when checked. shut unit down a bit to reset to see what that does while waiting on part. as soon as approval goes through and part is in officed will schedule.; ordrng 1 W10884390 (Ice maker)"
We serviced a
WHIRLPOOL OVEN
Model GR563LXSS1
Near Glen Allen, VA 23059
Joseph D.
Job Details: 06/08/2022
"ganu_mba@yahoo.comfron burners both out, must replace when available.; ordrng 1 WP9762851 (burner) and 1 WP9762851 (burner 2)"
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Culpeper, VA 22701
Eric F.
Job Details: 06/08/2022
"Confirmed cx complaint unit not advancing cycles. Found cold water valve not actuating. Replaced with pre-id'd parts, tested unit, unit working as designed."
We serviced a
WHIRLPOOL RANGE
Model WFE320M0ES1
Near Woodbridge, VA 22192
Tanner B.
Job Details: 06/08/2022
"1 W11122560 control IF CX CALLS BACK order control ... cx concern the unit tempo is off .. found 240vac to unit , bake/ broil elements good. temp sensor reading1.08kohms.. control not sending dcv to tempo sensor to cycle correctly.. unit needs new control . cx sending invoice to home wty. cx paid svc call fee."
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS0
Near Richmond, VA 23233
Joseph D.
Job Details: 06/08/2022
found unit with failed wash motor. must replace to enable operation.; ordrng 1 W11085683 (pump&motor)
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Culpeper, VA 22701
Eric F.
Job Details: 06/08/2022
"Confirmed cx complaint unit not advancing cycles. Found cold water valve not actuating. Replaced with pre-id'd parts, tested unit, unit working as designed."
We serviced a
WHIRLPOOL RANGE
Model WFE320M0ES1
Near Woodbridge, VA 22192
Tanner B.
Job Details: 06/08/2022
"1 W11122560 control IF CX CALLS BACK order control ... cx concern the unit tempo is off .. found 240vac to unit , bake/ broil elements good. temp sensor reading1.08kohms.. control not sending dcv to tempo sensor to cycle correctly.. unit needs new control . cx sending invoice to home wty. cx paid svc call fee."
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS0
Near Richmond, VA 23233
Joseph D.
Job Details: 06/08/2022
found unit with failed wash motor. must replace to enable operation.; ordrng 1 W11085683 (pump&motor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEMOO
Near Washington, NC 27889
Ronnie B.
Job Details: 06/08/2022
"removed and repaced fc ice maker and fill tube, ice chute/door and ice bin. tested unit completed harvset and filled, unit is working as designed."
We serviced a
WHIRLPOOL DRYER
Model WED8000DW3
Near Gambrills, MD 21054
Kevin P.
Job Details: 06/08/2022
"cx complaint screaching noise as unit tumbles, installed new idler pulley assembly from van stock, re-ordering to replenish van stock. collecyed 208.36 total by cc. job complete; ordrng 1 W10837240 (idler pulley), used 1 W10837240 (idler pulley) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Germantown, MD 20874
Julian H.
Job Details: 06/08/2022
CX complaint about unit making sound not making ice when unit is turned on leaking under drawers lights going out found an issue with defrost building up frost around fans on both compartments deli drawers had water standing pan is bowed failing to drain Fc light is out need parts to fix defrost issues and cooling problems as well lights; ordrng 1 W10864518 (adapter) and 1 W11457241 (drip pan kit) and 1 W10695459 (module)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEMOO
Near Washington, NC 27889
Ronnie B.
Job Details: 06/08/2022
"removed and repaced fc ice maker and fill tube, ice chute/door and ice bin. tested unit completed harvset and filled, unit is working as designed."
We serviced a
WHIRLPOOL DRYER
Model WED8000DW3
Near Gambrills, MD 21054
Kevin P.
Job Details: 06/08/2022
"cx complaint screaching noise as unit tumbles, installed new idler pulley assembly from van stock, re-ordering to replenish van stock. collecyed 208.36 total by cc. job complete; ordrng 1 W10837240 (idler pulley), used 1 W10837240 (idler pulley) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Germantown, MD 20874
Julian H.
Job Details: 06/08/2022
CX complaint about unit making sound not making ice when unit is turned on leaking under drawers lights going out found an issue with defrost building up frost around fans on both compartments deli drawers had water standing pan is bowed failing to drain Fc light is out need parts to fix defrost issues and cooling problems as well lights; ordrng 1 W10864518 (adapter) and 1 W11457241 (drip pan kit) and 1 W10695459 (module)
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Harrisburg, PA 17111
Fred G.
Job Details: 06/08/2022
"rang door bell twice with no answer. called office, they called cx with no anser. waited till 2:10pm. left thank you card at door."
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Odenton, MD 21113
Kevin P.
Job Details: 06/08/2022
"installed parts, job complete."
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Richmond, VA 23235
John P.
Job Details: 06/08/2022
Tested unit was unable to duplicate leak called techline talked to Leon stated to replace water valve. Order valve.Leon7733837662; ordrng 1 W11220230 (Valve)
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Harrisburg, PA 17111
Fred G.
Job Details: 06/08/2022
"rang door bell twice with no answer. called office, they called cx with no anser. waited till 2:10pm. left thank you card at door."
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Odenton, MD 21113
Kevin P.
Job Details: 06/08/2022
"installed parts, job complete."
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Richmond, VA 23235
John P.
Job Details: 06/08/2022
Tested unit was unable to duplicate leak called techline talked to Leon stated to replace water valve. Order valve.Leon7733837662; ordrng 1 W11220230 (Valve)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ00
Near Camp Hill, PA 17011
Andrew S.
Job Details: 06/08/2022
"Cx complaint is that the unit is not making much ice. Upon arrival I found that the unit made about 2-3 trays worth of ice overnight. I referenced SP W11560805c and found that the ice cup was filled with ice. I am ordering the ice maker, fill tube and valve. Please contact cx when the parts are available to schedule a return visit.; ordrng 1 W11455232 (Ice maker) and 1 W11395429 (Fill Tube) and 1 W11455388 (Valve)"
We serviced a
JENN-AIR RANGE
Model JDS1750FS1
Near Williamsburg, VA 23185
Lucas R.
Job Details: 06/08/2022
"cx complaint unevenn flames, achecked unit found flames uneven on rf burner, filed flame spreader to allow better airflow, adjusted flames, also found rack stuck, freed up rack, tested all functions, unit working as designed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Richmond, VA 23235
John P.
Job Details: 06/08/2022
CX complaint unit not working check unit found bad UI replaced UI tested working as designed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ00
Near Camp Hill, PA 17011
Andrew S.
Job Details: 06/08/2022
"Cx complaint is that the unit is not making much ice. Upon arrival I found that the unit made about 2-3 trays worth of ice overnight. I referenced SP W11560805c and found that the ice cup was filled with ice. I am ordering the ice maker, fill tube and valve. Please contact cx when the parts are available to schedule a return visit.; ordrng 1 W11455232 (Ice maker) and 1 W11395429 (Fill Tube) and 1 W11455388 (Valve)"
We serviced a
JENN-AIR RANGE
Model JDS1750FS1
Near Williamsburg, VA 23185
Lucas R.
Job Details: 06/08/2022
"cx complaint unevenn flames, achecked unit found flames uneven on rf burner, filed flame spreader to allow better airflow, adjusted flames, also found rack stuck, freed up rack, tested all functions, unit working as designed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Richmond, VA 23235
John P.
Job Details: 06/08/2022
CX complaint unit not working check unit found bad UI replaced UI tested working as designed
We serviced a
KITCHENAID REFRIGERATOR
Model KSRP22FSBL00
Near Hershey, PA 17033
Fred G.
Job Details: 06/08/2022
"cx complaint after new ice maker was installed, ice never was produced. inspected unit and found 108.1vac to ice maker. closed optic lid and tried voltage again and still did not get 120 volts. called TL (SR7733835558) found the optic control board was bad. ordering 1 (W10757851). scheduled cx for 6/14/22.; ordrng 1 W10757851 (control board)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near Great Mills, MD 20634
Robert A.
Job Details: 06/08/2022
"Cx complaint that the unit is not cooling at all. I inspected the unit and confirmed the complaint. I found both areas are room temp, the evap and condensor fans are running fine. The compressor is warm and seems to be running. I restarted with a new start device from VS, the compressor made a loud rattle for 5 seconds then stopped. There is residue of a leak to the right of the compressor. I consulted with SD and was advised to order a compressor, drier, evap and R600 nitro. I'm ordering the parts for the return visit.; ordrng 1 W11574734 (compressor) and 1 W11578027 (evap)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Richmond, VA 23237
John P.
Job Details: 06/08/2022
Replaced lower spray arm tested working as designed
We serviced a
KITCHENAID REFRIGERATOR
Model KSRP22FSBL00
Near Hershey, PA 17033
Fred G.
Job Details: 06/08/2022
"cx complaint after new ice maker was installed, ice never was produced. inspected unit and found 108.1vac to ice maker. closed optic lid and tried voltage again and still did not get 120 volts. called TL (SR7733835558) found the optic control board was bad. ordering 1 (W10757851). scheduled cx for 6/14/22.; ordrng 1 W10757851 (control board)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near Great Mills, MD 20634
Robert A.
Job Details: 06/08/2022
"Cx complaint that the unit is not cooling at all. I inspected the unit and confirmed the complaint. I found both areas are room temp, the evap and condensor fans are running fine. The compressor is warm and seems to be running. I restarted with a new start device from VS, the compressor made a loud rattle for 5 seconds then stopped. There is residue of a leak to the right of the compressor. I consulted with SD and was advised to order a compressor, drier, evap and R600 nitro. I'm ordering the parts for the return visit.; ordrng 1 W11574734 (compressor) and 1 W11578027 (evap)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Richmond, VA 23237
John P.
Job Details: 06/08/2022
Replaced lower spray arm tested working as designed
We serviced a
KITCHENAID DISHWASHER
Model KDTE104KPS0
Near Lovettsville, VA 20180
Ezra M.
Job Details: 06/08/2022
"errors. unit storing f10e4 and e5, tested unit, is leaking from sump. ordering pump and motor assy.; ordrng 1 W11460945 (pump&motor assy)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS01
Near Baltimore, MD 21210
Justin S.
Job Details: 06/08/2022
the cx says the unit just stopped cooling one day. found the unit is still maing ice but the refrigerator is warming up. refrigerator evaporator has a lot of built up frost on it. right refrigerator door gasket is leaking air. test 57 activates the evaporator fan. test 90 the rc element is heating. the cx is going to defrost the unit and we just need to replace the door gasket.; ordrng 1 W10917313 (door gasket(161.28))
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC0
Near Chester, VA 23831
John P.
Job Details: 06/08/2022
Installed belt actuator suspension calibrated tested working as designed
We serviced a
KITCHENAID DISHWASHER
Model KDTE104KPS0
Near Lovettsville, VA 20180
Ezra M.
Job Details: 06/08/2022
"errors. unit storing f10e4 and e5, tested unit, is leaking from sump. ordering pump and motor assy.; ordrng 1 W11460945 (pump&motor assy)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS01
Near Baltimore, MD 21210
Justin S.
Job Details: 06/08/2022
the cx says the unit just stopped cooling one day. found the unit is still maing ice but the refrigerator is warming up. refrigerator evaporator has a lot of built up frost on it. right refrigerator door gasket is leaking air. test 57 activates the evaporator fan. test 90 the rc element is heating. the cx is going to defrost the unit and we just need to replace the door gasket.; ordrng 1 W10917313 (door gasket(161.28))