We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near Little River, SC 29566
Paul F.
Job Details: 10/05/2023
Customers complaint is unit goes out of balance on every load. Found spin basket wobbles on the drive shaft. Could not remove the washplate. Nto parts.; ordrng 1 W10752283 (washplate) and 1 W10752719 (basket) and 1 W11130362 (rods) and 1 W11454734 (gearcase) and 1 W10721967 (cam)
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Laurel, MD 20707
Leon
Job Details: 10/05/2023
Cx complaint was unit wasn't filling confirmed issue seen that the cold water was turned off and when we turned it back on the knob started to leak water But when we did turn it back on unit started to work and fill right cx would need to call a plumber to fix water issue
We serviced a
KITCHENAID OVEN
Model KOSE500ESS20
Near North Myrtle Beach, SC
Paul F.
Job Details: 10/05/2023
Customer complaint is an issue with the lower trim piece. Customer had a new trim piece at her house already. Installed and all check ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ04
Near Vienna, VA 22181
Jason A.
Job Details: 10/05/2023
CX complaint FRIDGE cooled a few days after compressor was replaced. Found heavy UV dye on evap tray below tube (#42) Cut away insulation & found tube rusted & UV dye. Pressurised with 140psi & soapy water & got bubbles. See SDpics. Part not in stock. 2CountSealSyst on return > JJ; ordrng 1 W11644054 (tube (#42))
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADM
Near Laurel, MD 20723
Leon
Job Details: 10/05/2023
Cx complaint was unit didn't dry confirmed issue found that the element was reading OL replaced element tested unit everything was heating as it should with no leaks
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDZ02
Near North Myrtle Beach, SC 29582
Paul F.
Job Details: 10/05/2023
Installed new part. All check ok.
We serviced a
WHIRLPOOL DRYER
Model CEM2745FQ1
Near Halethorpe, MD 21227
Dustin F.
Job Details: 10/05/2023
"cx complaint: unit drying without coinsInspected unit, confirmed CX complaint. found coinchute unplugged. plugged in coin chute and tested unit. unit working as intended."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Rehoboth Beach, DE 19971
Frederick R.
Job Details: 10/05/2023
CX complaint is sporatic ice. Inspected/tested and found IM not harvesting and when I reset breaker and when IM harvested it made a bad clacking noise during entire harvest. It did allow water in. Ordering IM. Also ice on bottom of FC. Checked gasketand found FC door liner warped on bottom. ORdering FC door and gasket. Cannot reschedule due to FBO direct shipment of door; ordrng 1 W11435351 (FC Door) and 1 W11435351 (gasket) and 1 W11548540 (ice maker)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM02
Near Culpeper, VA 22701
Danny R.
Job Details: 10/05/2023
icemaker is filled with water just wont cycle will need anothr icemker; ordrng 1 W10882923 (icemker)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ02
Near Chesterfield, VA 23832
Chris B.
Job Details: 10/05/2023
cx comp unit will not amke ice insp unit conf cx c omp found fill tube frozen found 120v at fill tube heater thawed tube filled im working as desighned unit will need fill tube heater W11087201collecetd 120 sc 110 labor 15 ship 4.88 tax 81.29 heater cx paid in full 331.17 cc; ordrng 1 W11087201 (heater)
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Hampton, VA 23666
Justin W.
Job Details: 10/05/2023
replaced motor and tested unit passed calibration. placed clothes into unit and put on towel setting to find that sound came back. called techline spoke to Butch, ordering gearcase to complete repair.; ordrng 1 W11449840 (gearcase) and 1 W10721967 (cam) and 1 W11239857 (belt) and 1 W10902814 (washplate) and 1 W10752187 (screw) and 1 W11551646 (spanner nut)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDM09
Near Suffolk, VA 23434
Austin D.
Job Details: 10/05/2023
replaced the parts. tested operation. unit is running as designed.
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near Severn, MD 21144
Justin S.
Job Details: 10/05/2023
cx complaint f7e1 error code - top load washer. Confirmed complaimnt. Upon arrioval ran diagnosis cycle. Heard belt squelling. Looked under unit. Fpound belt shield just laying under unit not bolted to gearcase. Bolt holes had been stripped out from factory. Ran bigger size sheet metal screws in to hold shield in place. Ran another diagnosis cycle and no noise or codes appeared back. Unit is working good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDM10
Near Suffolk, VA 23434
Austin D.
Job Details: 10/05/2023
replaced the parts. tested operation. unit is running as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near Stafford, VA 22554
Robert W.
Job Details: 10/05/2023
"Cx Complaint is the unit isnt cooling. Inspected unit and found the FC evap frosted over defrosted and pulled evap cover and found the heater harness has failed, Tested thermistor and found it out of range in glass of ice water. Replaced heater and thermistor unit is working properly."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDM10
Near Suffolk, VA 23434
Austin D.
Job Details: 10/05/2023
replaced the parts. tested operation. unit is running as designed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Richmond, VA 23294
Thomas B.
Job Details: 10/05/2023
Removed and replaced the drain pump unit now functions Normally
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Windsor, VA 23487
Austin D.
Job Details: 10/05/2023
"cx complaint the unit is not heating. checked the unit and found that the tco was open. replaced the tco and tested operation. unit is running as designed.; ordrng 1 W10900067 (tco ar vs), used 1 W10900067 (TCO ar vs) from stock"
We serviced a
KITCHENAID RANGE
Model KSEB900ESS6
Near Glen Allen, VA 23059
Thomas B.
Job Details: 10/05/2023
Removed and replaced the triple switch tested and inspected for proper use unit now functions Normally
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS04
Near Chesapeake, VA 23325
Zachery R.
Job Details: 10/05/2023
"replaced parts, advised cx to flush filter and to dump first couple batches of ice. tested, unit working as designed."
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Hampton, VA 23661
Justin W.
Job Details: 10/05/2023
cx complaint unit not spinning or agitating. checked unit to find error codes f7e6. found oil covering all components under unit. ordering parts to complete repair.; ordrng 1 W10752187 (screw) and 1 W11550891 (agitator) and 1 W10528947 (drive hub kit) and 1 W11130362 (suspension) and 1 W11454734 (gearcase) and 1 W11283592 (motor-drve) and 1 WPW10006384 (drive belt) and 1 W10913953 (actuator) and 1 W11395618 (cap) and 1 WPW10427633 (pulley shield) and 1 W10721967 (clutch)
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29PBMS02
Near Hampstead, MD 21074
Bernard M.
Job Details: 10/05/2023
"Cx complaint the lights are out in RC. Inspected and found the side and upper right side lights dim. Found the FC light to be out. Replaced FC light using pre-id parts, all lights in both sections are fully illuminated.Cx paid $323.15 for full repair. Unit checks good"
We serviced a
JENN-AIR MICROWAVE
Model JMC2430LL00
Near Bethesda, MD 20817
Roberto I.
Job Details: 10/05/2023
"CX complaint broken support clip in side.Confirmed element support clip separated from the upper part, unable to teinstall part. Ordering suppirt clip W10909479; ordrng 1 W10909479 (support clip)"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ07
Near Chesapeake, VA 23320
Zachery R.
Job Details: 10/05/2023
"replaced control, tested, unit working as designed."
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US0HS05
Near Hagerstown, MD 21740
Ken M.
Job Details: 10/05/2023
"Customer complaint is that the right front burner is not lighting. The burner sparks when the other burners are started, but there is no response from the right front burner switch. Switch inspected and found that the switch arm was not engaging properly. Switch reinstalled and unit retested. All burners are now working properly."
We serviced a
AMANA WASHER
Model NTW5640TQ0
Near Chesapeake, VA 23320
Branden R.
Job Details: 10/05/2023
"cx complaint unit making alot of noise, checked unit and found when unit is trying to spin it is vary loud . unit draining properly , found oil leaking from gearcase along with coupler on unit bad . was advised to order gearcase , clutch and coupler for unit .; ordrng 1 3360629 (gercase) and 1 WP661600 (motor) and 1 285753A (coupler) and 1 285785 (clutch) and 1 W10820043 (Basket Drive Assembly)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Frederick, MD 21704
Ricardo S.
Job Details: 10/05/2023
"Cx complains that the unit rc and fc not cooling properly, inspected unit, defrost problem.. the wires on defrost is loose, unit needs defrost heater, i fixed the wire... defrost works fine..; ordrng 1 w11650660 (heater assy)"
We serviced a
WHIRLPOOL OVEN
Model KODE900HSS20
Near Ashburn, VA 20148
Daniel J.
Job Details: 10/05/2023
double oven noise from lower blower fan let unit heat noise did start after heating near 210f replaced new motor installed and giving f8 e1 error unable to reach speed removed back panel nothing binding motor or fins spins freely same error reinstalled old fan no error ordering new blower base of unit has extension to raise up in cabinet; ordrng 2 w11598119 (blower fan)s
We serviced a
AMANA MICROWAVE
Model AMV2307PFS07
Near Frederick, MD 21704
Ricardo S.
Job Details: 10/05/2023
"Replaced magnatron, unit tested and microwave still making the humming noise.. interlock switches cks ok, tranformer receives 120vac, high side problem.. order diode and capactior .. transformer just in case; ordrng 1 W11256462 (diode) and 1 WPW10574736 (capactr-mg) and 1 w11545871"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ
Near Prince Frederick, MD 20678
Shane B.
Job Details: 10/05/2023
cx complaint is the light switch in the FC section coming apart and a shelf missing from the RC section. cx said they just started using the unit due to a remodel so they just realized the shelf is missing. i explained the shelf would most likely not be covered. she said she told lowes it was missing and they insisted it was covered and i would be sent with the part. i was not sent with any parts. ordering switch and shelf. advised cx if they wont cover shelf i would call to collect for the part and gave her cost of the self. ordering switch and shelf.; ordrng 1 W11396033 (door switch) and 1 W11449890 (shelf)
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS1
Near Westminster, MD 21157
Brian R.
Job Details: 10/05/2023
cx complaint unit fell on left side and leaning and door wont close right. nothing wrong with hindges or springs. checked unit. found left leg backed out and unit dropped on left side. adjusted and went over unit and she said perfect and its level. job complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near ,
John P.
Job Details: 10/05/2023
CX complaint unit stopped making ice checked unit found error code e2 motor lost position ordering icemaker ; ordrng 1 W11658802 (Icemaker)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ01
Near Front Royal, VA 22630
Ezra M.
Job Details: 10/05/2023
rc no cool. damper open. fan not operating. verified 120vac to evap fan. ordering fan; ordrng 1 WPW10464673 (motor-evap)
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Colonial Heights, VA 23834
John P.
Job Details: 10/05/2023
Cxs complaint unit making noise checked unit found noise coming from rollers replaced rollers found front retainers not holding front panel tightly to dryer ordering retainers; ordrng 2 W10854425 (Retainer)s
We serviced a
WHIRLPOOL DRYER
Model WED5010LW1
Near Newport News, VA 23608
Orbie
Job Details: 10/05/2023
cx complaint unit not heating. checked unit. found open element. replaced element from pre id. unit working as designed.;
We serviced a
MAYTAG WASHER
Model MVW4505MW
Near Frederick, MD 21703
Ricardo S.
Job Details: 10/05/2023
replaced parts.. unit tested ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Fredericksburg, VA 22406
Tanner B.
Job Details: 10/05/2023
"Found barley any freon in unit when piercing.. pulled rc evap and found mastic pitted and falling apart . replaced the rc evap and installed access ports .pressurized system and vac unit doen.. refilled unit , allow 24hrs too cool .. Job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near Clarksville, MD 21029
Robert L.
Job Details: 10/05/2023
"sealed air top of air tower, added permagum seal to back wall, sealed untire length of ice chamber to ceiling,(see pics) , there is no place for air to leak into ceiling, , if problem returns there is nothing else we can do, testd all ops ok"
We serviced a
WHIRLPOOL DRYER
Model WED6620HC2
Near Hampton, VA 23663
Justin W.
Job Details: 10/05/2023
replaced screws into filter trap. tested unit working as designed
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS06
Near Odenton, MD 21113
Justin S.
Job Details: 10/05/2023
CX complaint refrig frosting in freezer. Upon arrival notice ice build up along top side of FC. The ice build up was caused by a 3' air leak along the middle top FC gasket. Ice was causing the ice bin to not attach to FC door when opening and Door switch was stuck closed. Not allowing the FC lights to come on. Defrosted ice with heat gun and Light switch and ice bin now works as designed. Also used heat gun to soften FC door gasket to seal up FC. Confirmed with flashlight the gasket was now sealing good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM06
Near Fredericksburg, VA 22408
Tanner B.
Job Details: 10/05/2023
CX Concern the unit dripping from water dispenser .. found all connections secure at connectors and valve. ordering valve and connectors to correct drip .; ordrng 2 2314271 (connector)s and 1 W11546685 (valve) and 2 WPW10271540 (connector)s
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ1
Near Gambrills, MD 21054
Israel R.
Job Details: 10/05/2023
"Installed new sump and tested, Unit is back to normal operations."
We serviced a
WHIRLPOOL DRYER
Model WED6400SW1
Near Laurel, MD 20708
Leon
Job Details: 10/05/2023
Clients issue was the thermal fuse at blow out Is ordering thermal fuse ; ordrng 1 Wp3392519 (Thermal fuse)
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Pasadena, MD 21122
Israel R.
Job Details: 10/05/2023
F0E9 off balance pause. F7E1 tach mising or wrong signal. Customer complaint unit is not spinning or starting a cycle and all it does is make noises. I started a test and the unit tried to start but the actuator is not moving. is not engagning the splutch to the basket to spin. I check for error codes and i got off balanc pause and tach missing. I ran test and the unit completed test and now the unit is starting and filling washing and spinning and draining. There is a service pointer for the control for updated firmware. I check version on the board and is not the updated version. Ordering Control. Covered labor and part per Scode.; ordrng 1 W11556725 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW09
Near Newport News, VA 23608
Orbie
Job Details: 10/05/2023
cx complaint gasket fell. checked unit veified complaint. reseated gasket and advised cx to monitor unit.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ10
Near Rising Sun, MD 21911
Taylor F.
Job Details: 10/05/2023
"Cx complaint is unit has condensation in RC. Tested inspected and verifed complaint. Found the RC door gaskets to be defective. Ordering gaksets, cannot rescheudle at this time.; ordrng 2 W10830162 (gasket-fip)s"
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JZ
Near Ruckersville, VA 22968
Eric F.
Job Details: 10/05/2023
"Confirmed cx complaint UI non responsive. Found inline power to control unseated. Reseated line, tested unit, unit working as designed."
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Elkton, MD 21921
Taylor F.
Job Details: 10/05/2023
Cx complaint is unit not completing cycles. Tested inspected and verifed complaint. Found the cx is filling the unit with the lid open and adding clothes while its filling with clothes. This is causing the unit to not sense properly and not complete cycles. Explained use and care to the cx and unit is now working as designed. Job is complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ
Near Charlottesville, VA 22901
Eric F.
Job Details: 10/05/2023
"Confirmed cx complaint unit leaking water. Found ice maker fill line unseated from valve assembley, water coming out around valve. Fully seated line, tested unit, unit working as designed."
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS0
Near Rockville, MD 20850
Julian H.
Job Details: 10/05/2023
CX complaint about unit leaking on front inspected unit no errors found that unit was out of level top right corner of inner door touching frame causing a poor sealing on door also found that float asm was loose causing water to leak from there tightened tested for the longest on express wash & didnt found any leaks CX PIF THRU APP
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Crozet, VA 22932
Eric F.
Job Details: 10/05/2023
"Confirmed cx complaint unit not cooling properly. Evap fan working properly when tested, frost patten minimal on freezer evap. Freezer temps elevated into the forties, fridge in the fifties. Cx says issue has been getting worse slowly, warming up more noticeably over past few weeks. Unit has sealed system leak. Ordering sealed system repair, requesting 2 count for compressor and evap replacement.; ordrng 1 W11580057 (compressor) and 1 W11546605 (evaporator) and 1 4387444 (evap repar) and 1 WPW10143759 (dryer) and 1 W10913906 (coupler)"
We serviced a
WHIRLPOOL DRYER
Model WED6150PW0
Near Reisterstown, MD 21136
Brian R.
Job Details: 10/05/2023
cx complaint is unit does not heat. tested and checked unit and only had 120 to one side. units not getting power needed to turn hest on. he will get electric checked and try unit again. closing issue as power issue and unit checks.
We serviced a
MAYTAG WASHER
Model MVWC465HW4
Near Culpeper, VA 22701
Danny R.
Job Details: 10/05/2023
i found pressure hose loose on control couldnr read water level reseated the hose now works fine checksok
We serviced a
WHIRLPOOL FREEZER
Model WRX735SDHZ08
Near Chesterfield, VA 23832
Chris B.
Job Details: 10/05/2023
replaced fc door tested unit found gap in door gasket being new door did not come with one ordering door gasket; ordrng 1 WPW10714545 (gasket)
We serviced a
WHIRLPOOL DRYER
Model WED8000BW0
Near Waynesboro, VA 22980
Eric F.
Job Details: 10/05/2023
"Installed parts, tested unit, unit working as designed."
We serviced a
WHIRLPOOL MICROWAVE
Model WMT50011KS02
Near ,
Chris B.
Job Details: 10/05/2023
cx comp unit trim is dented insp unit conf cx comp ordering trim to complete repair ordering both trims bc dont know witch one will be needed; ordrng 1 W11451308 (trim) and 1 W11451314 (trim)
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS1
Near Waynesboro, VA 22980
Eric F.
Job Details: 10/05/2023
Confirmed cx complaint unit not washing. Found sump motor receiving power but not actuating. Ordering sump assembley.; ordrng 1 W11460946 (sump assembley)
We serviced a
WHIRLPOOL DISHWASHER
Model WDPA70SAMZ1
Near Aylett, VA 23009
Thomas B.
Job Details: 10/05/2023
Cx complaint unit is not working properly inspected unit found error code F1E1 control error ordering parts ; ordrng 1 W11672041 (Control)
We serviced a
KITCHENAID COOKTOP
Model KCGS556ESS05
Near Haymarket, VA 20169
Daniel J.
Job Details: 10/05/2023
called customer running behind to give update stated its fine uneven flame on center burner he found burner cap was slanted corrected and is working will call back if any other concerns occur
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Moseley, VA 23120
Chris B.
Job Details: 10/05/2023
cx comp unit will not wash insp unit found crack in lad at hinf and error f5e2 lid lock failure unit will need lid to complete repair cx satted they will be repacing unit collectede 120 sc check
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Littlestown, PA 17340
Sal R.
Job Details: 10/05/2023
CX complaint was that the unit was making a loud squeeching sound. I found no error codes stored in diag. I was abe to run 2 auto test cycle and found the unit to be opperating as designed. I was unable to recreat any noise. I inspected teh underside of the unit and foun d no concerns. I recalibrated the unit and unit test good. CX install and instruct fulfilled.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Chester, VA 23831
John P.
Job Details: 10/05/2023
CX complaint water leaking into freezer compartment cleared drain line tested working as designed.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53521HZ06
Near Manassas, VA 20110
Daniel J.
Job Details: 10/05/2023
customer complaint arching cound when in use before that customer went to start a cycle unit cut off and came right back on time blinking removed control no power into p 1 brwn and white no power from brwn ro ground tech line sugguest fuse or noise and touch up paint filter inspected light bottom purple-ish in color black around the glass ordering fuse; ordrng 1 W11545876 (control) and 1 WPW10531156 (noise filter) and 1 8206232A (bulb) and 1 W10210871 (lamp holder) and 1 W11256462 (diode) and 1 W10850446 (cap) and 1 W10138793 (fuse) and 1 8212473 (touch up paint)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS09
Near Chester, VA 23831
John P.
Job Details: 10/05/2023
Cxs complaint lamp not working verified complaint found lamp filament separated replaced tested working as designed
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Ashburn, VA 20148
Richard B.
Job Details: 10/05/2023
CX complant/ Dishwasher not working. Prior diag found unit needs sump. Installed sump and tested unit. Working as designed. Job completed. RB
We serviced a
WHIRLPOOL REFRIGERATOR
Model KFCS22EVMS8
Near Pasadena, MD 21122
Israel R.
Job Details: 10/05/2023
Installed Ice maker and tested. Unit is back to normal operations.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Harrisburg, PA 17111
Cody H.
Job Details: 10/05/2023
"CX complains unit is not drying cloths well, takes 2 or 3 cycles. Cx states this has been issue for about 2 weeks getting worse. Found unit to be rotating and heating, but found poor air flow from unit. Removed rear vent duct and found unit airflow did not improve. Inspected internal duct and found it to be completly blocked just below the lint trap. Was able to clear blockage and retested unit, unit now has good air flow. Unit now works as designed, no further work needed. CX EMAIL CONFIRMED."
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW3
Near Chesterfield, VA 23832
John P.
Job Details: 10/05/2023
"CX complaint unit not working checked unit found shifter not moving replaced calibrated tested working as designed.; ordrng 1 W10913953 (Actuator JP/VS), used 1 W10913953 (ACTUATOR JP/VS) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near East Petersburg, PA 17520
Justin L.
Job Details: 10/05/2023
Cx complaint f8e4. Was able to access unit and verify concern. Cleared trap and ran unit. Unable to replicate issue. Ran distilled vinegar through to make sure no soap build up. No leak from sump or supply line. As of now unit operates as designed no further work needed
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Midlothian, VA 23112
Chris B.
Job Details: 10/05/2023
cx comp unit will not wash clothes insp unit conf cx comp found f8e1 low flow code unit will need valve due to cold water valve collecetd 120 sc 110 labor 15 ship 69.53 part 4.17 tax cx paid in full 318.70 check; ordrng 1 W11165546 (valve)
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS0
Near Boonsboro, MD 21713
Ken M.
Job Details: 10/05/2023
"Console and sump assembly replaced and tested. Unit is working properly, no leaks. Old parts left with customer."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM14
Near Laurel, MD 20723
Leon
Job Details: 10/05/2023
Cx complaint was FC fan was making a loud noise confirmed issue seen no ice build up and we went to test 4 to check compressor and the sound wasn't coming from that then we checked test 3 the fans and we heard the noise as soon as the test started we replaced the fan then tested the unit in test 3 again the same noise couldn't be heard
We serviced a
JENN-AIR DISHWASHER
Model JDPSS244LL2
Near Alexandria, VA 22305
Christian C.
Job Details: 10/05/2023
Installed tub gasket. Tested unit no leaks.
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Halethorpe, MD 21227
Alexander D.
Job Details: 10/05/2023
replaced timer and knob. tested unit. unit is now working properly
We serviced a
KITCHENAID OVEN
Model kgcd807XSS01
Near Ashburn, VA 20148
Richard B.
Job Details: 10/05/2023
"Prior diagnosis found unit needs cooktop glass , All 4 burner heads , All 4 orriface holders , knob Installed all parts and found cooktop glass is defective. Mounting plate for fan switch is off center causing a short and all burners click. Reordering cooktop glass , further work needed. RB; ordrng 1 w10296933 (cooktop)"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104KPS0
Near Midlothian, VA 23112
Chris B.
Job Details: 10/05/2023
cx comp unit door pops open insp unit conf cx comp adjusted unit within cabinet tested unit working as desighned
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Gloucester Point, VA 23072
Lucas R.
Job Details: 10/05/2023
"cx complaint frost in fc, checked unit found gap between cabinet and gasket, removed frost, heated gasket for proper seal, unit working as designed."
We serviced a
MAYTAG WASHER
Model MED5630HW2
Near Glen Burnie, MD 21060
Dustin F.
Job Details: 10/05/2023
"CX complaint: new unit making noises.Inspected unit, confirmed Complaint. found both side panels bent and bowed inward rubbing the drum and damaging drum. tried popping them outward but couldnt. CX is frustrated and wants to reach out to best buy for replacement before continuing with repair. if they choose to, unit will need both side panels and drum assembly. parts in sticky."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706EBS01
Near Annapolis, MD 21409
Israel R.
Job Details: 10/05/2023
"Customer complaint unit is blowing hot air and is not frosting the evaps. I tested the compressor and is reading 204 watts and is really really hot. Unit is not cooling at all and i cant hear the three way valve moving. Unit is going to need coupler, valve, evaporator, dyer. Colleceted in full service and labor. Call customer when all parts are available and needs seal system; ordrng 1 W10832994 (compressor) and 1 WPW10143759 (dryer) and 1 W11506635 (coupler) and 1 W11575003 (Valve) and 1 W11492867 (Evaporator)"
We serviced a
MAYTAG WASHER
Model MVW6200KW1
Near Baltimore, MD 21206
Alexander D.
Job Details: 10/05/2023
"cx complaint unit shaking alot and walking across floor. inspected unit and verified complaint. found suspension bouncing alot. basket and hub seem good. can see pulley shield was hitting floor and skid mark on pulley. dont see any oil leaking from gearcase. replaced suspension. tested unit, still making a little noise in cam asm when agitating and spinning. advised cx he may want to replace cam asm and belt. cx wants to wait a week or 2 first. advised service call and labor are covered for 30days. if cx calls back, send tech with cam asm(W10721967) and belt(W11239857)"
We serviced a
MAYTAG DRYER
Model MED7230HW3
Near Williamsburg, VA 23188
Orbie
Job Details: 10/05/2023
complaint unit may not be working. checked unit. no fault codes. unit tumbles and heats. unit appears to be working as designed.
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near Richmond, VA 23235
Chris B.
Job Details: 10/05/2023
cx comp unit will leak insp unit conf cx comp found obstruction in sofnter chute removed obstruction also found water lines hooked up backwards replaced water lines to back of unit tested unit wroking as desighned
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near Gloucester, VA 23061
Lucas R.
Job Details: 10/05/2023
"cx complaint unit not filling properly, checked unit found no error codes, ran through diag no issues, fillen bulky max fill, unit filled a little over 3/4 of the way, called techline spoke with Rob, advised normal operation. referred cx to customer service."
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC700HPS06
Near Richmond, VA 23235
Chris B.
Job Details: 10/05/2023
cx comp unit is not leveled insp unit conf cx comp leveled unit sealed door unit wrpoking as desighned advised cx on use and care
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ2
Near Hampton, VA 23669
Justin W.
Job Details: 10/05/2023
replaced control and ui. tested unit working as designed
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Bowie, MD 20716
David J.
Job Details: 10/05/2023
"Customer complaint unit will not start arrived today and inspected unit in verified complaint found proper 120 V are going to unit and have power at the consul but Cycle is not starting. Attempted to place unit into diagnostic mode and it is not responding correctly checked all connections and looked under unit to see if theres anything loose on capacitor, actuator, and could not find anythingpossible lid latch failure that may have shorted something in line with the control. Ordering parts for return visit and ordering extras just in case that way on return visit job can be completed. Will return when all parts arrive.; ordrng 1 W11513246 (Control board) and 1 W11513248 (Lid latch) and 1 W11481722 (Actuator) and 1 W11395618 (Capacitor)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS04
Near Stafford, VA 22554
Robert W.
Job Details: 10/05/2023
Replaced IM and tested unit is working properly.
We serviced a
KITCHENAID MICROWAVE
Model KMBP100ESS20
Near Powhatan, VA 23139
Joseph D.
Job Details: 10/05/2023
Unit with damaged ceramic hook for broil element in microwave must replace when available; ordrng 1 W10909479 (Latch)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHVO
Near Lanexa, VA 23089
Orbie
Job Details: 10/05/2023
Replaced Adjusters. unit working as designed.
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Chesterfield, VA 23838
John P.
Job Details: 10/05/2023
Installed suspension and feet calibrated tested working as designed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT771RWYM01
Near Columbia, MD 21045
Neil H.
Job Details: 10/05/2023
cx had water frozen on bottom of the fc and leaking into the rc found the defrost drain frozen and blocked i steammed and cleared it and added heater probe to defrost heater and down drain water went down when i ran the hot water unit checked good cx will call if any further issues
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Columbia, MD 21045
Robert L.
Job Details: 10/05/2023
"cx complaint loud rattling noise, cx had recording, noise from damper was able to replicate in diag test 3, ordering damper; ordrng 1 W11236851 (diffuser)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HWH00
Near New Freedom, PA 17349
Bernard M.
Job Details: 10/05/2023
"Replaced light, all lights now illuminate. Unit checks good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS312SNHW02
Near Nottingham, MD 21236
Emmanuel R.
Job Details: 10/05/2023
"Replaced the drier and tube that runs under the fridge inside the drip pan, Pulled a vaccum -29 and it held it for over 15mins. Filled with 53g r134a and checked frost pattern. Unit was buidling a nice frost pattern. Advised allow 24hrs for temps to drop."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH76719CZ2
Near Stafford, VA 22554
Robert W.
Job Details: 10/05/2023
Cx complaint is the unit isnt powering on. Inspected unit and found the unit is getting power. found the door connector loose cleaned and reseatted plugged unit up and display is coming on now on door.
We serviced a
MAYTAG WASHER
Model MVWB865GC0
Near Powhatan, VA 23139
Joseph D.
Job Details: 10/05/2023
Customer complaint unit not spinning properly confirmed complaint found gear case leaking oil jamming up slider quoted customer for gear case and slider replacement customer declined; ordrng 1 W11393685 (Gearcase)
We serviced a
KITCHENAID DISHWASHER
Model KDTE104KPS
Near Staunton, VA 24401
Eric F.
Job Details: 10/05/2023
"Confirmed cx complaint unit not functional, found drain pump unplugged. Plugged in drain, tested unit, unit working as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model JF42NXFXDE02
Near Richmond, VA 23229
Chris B.
Job Details: 10/05/2023
cx comp unit led not lighting and fc door gasket not sealing insp unit conf cx comp replaced all leds ordering fc door gasket W10803131; ordrng 1 W10803131 (gasket)
We serviced a
KITCHENAID MICROWAVE
Model KOCE500EBS22
Near Broadlands, VA 20148
Richard B.
Job Details: 10/05/2023
"CX complant. Microwave door dosent close on microwave. Inspected unit and found units door dosent close and microwave dosent energize unless door is pushed. Ordering bioth doors bushing , hinges . foam strip and interlock harness. Unable to look up parts , No internet. at residence.; ordrng 2 W11319465 (hinge)s and 1 W10128850 (sliding arm) and 1 W11555168 (interlock harness) and 1 W11328745 (door) and 1 W10359769 (foam) and 1 W11300496 (outer door.)"
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEZ07
Near Elkton, MD 21921
Taylor F.
Job Details: 10/05/2023
"Cx complaint is unit not cooling. Tested inspected and verified complaint. Found the compressor to be defective. Quoted cx for compressor, coupler and drier. Compressor part only is covered entitlements. Cx wants to think over decision on fixing the unit. Saved as quote. Closing the ticket at this time.; ordrng 1 WPW10143759 (dryer) and 1 W11506635 (coupler) and 1 W11209866 (compressor)"