We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Frederick, MD 21702
Brian R.
Job Details: 06/09/2022
replaced parts and tested uniut. no leaks seen. job complete.
We serviced a
MAYTAG DRYER
Model MGD5630HC3
Near Silver Spring, MD 20901
Israel R.
Job Details: 06/09/2022
"Customer complaint unit is not washing. I tested the unit and fouind the unit is not turning on correcfly. There is moisture inside the control panel. The level of the unit was not right and the tube was very long full of water. I afjusted units level and exhaust. now is good airflow. I adviced the customer to fix the exhaust wall vent she has the door, mesh and narrow wall tube. Too much prevention against birds not good airflow. SHe said she is going to get it done. Control panle geting F2E1 and moiture inside the screen. Ordering console. Call customer when part is avialable.; ordrng 1 W11384512 (Console)"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Baltimore, MD 21230
Shane M.
Job Details: 06/09/2022
cx complaint the unit isnt working proper. found shifter error code. replaced actuator. calibrated the machine. found suspension sitting lower than normal. suspension easy to push down.. ordering suspension.; ordrng 1 W10780045 (suspension)
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Airville, PA 17302
Bernard M.
Job Details: 06/09/2022
"Replaced all parts per previous tech, recalibrated and ran auto test, unit completed test without issues. Unit checks good"
We serviced a
MAYTAG DISHWASHER
Model MDB8959SFZ4
Near Middle River, MD 21220
Milton J.
Job Details: 06/09/2022
CX upper rack rails detaching. Inspected and found left side of upper rack hanging down. Left rail broke and right one twisted. Installed new RH Rail and LH Rail. However. the adjuster on the left side has a broken clip. Ordering new LH Adjuster. -MJrob; ordrng 1 WPW10740408 (Adjuster)
We serviced a
WHIRLPOOL DRYER
Model WED92HEFW1
Near Alexandria, VA 22301
Eric W.
Job Details: 06/09/2022
"cx complant unit will power on but not spin or heat inspected the unit found the thermal is ol installed frome truck stock and tested unit now working cx paid in full; ordrng 1 W10909685 (fuse), used 1 W10909685 (fuse) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Airville, PA 17302
Bernard M.
Job Details: 06/09/2022
"Replaced all parts per previous tech, recalibrated and ran auto test, unit completed test without issues. Unit checks good"
We serviced a
MAYTAG DISHWASHER
Model MDB8959SFZ4
Near Middle River, MD 21220
Milton J.
Job Details: 06/09/2022
CX upper rack rails detaching. Inspected and found left side of upper rack hanging down. Left rail broke and right one twisted. Installed new RH Rail and LH Rail. However. the adjuster on the left side has a broken clip. Ordering new LH Adjuster. -MJrob; ordrng 1 WPW10740408 (Adjuster)
We serviced a
WHIRLPOOL DRYER
Model WED92HEFW1
Near Alexandria, VA 22301
Eric W.
Job Details: 06/09/2022
"cx complant unit will power on but not spin or heat inspected the unit found the thermal is ol installed frome truck stock and tested unit now working cx paid in full; ordrng 1 W10909685 (fuse), used 1 W10909685 (fuse) from stock"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near York, PA 17403
Sal R.
Job Details: 06/09/2022
CX complai t was that the tuni would not agitate. I found a F7E4 error code. I replaced the shifter and unit test good.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS01
Near Mount Airy, MD 21771
Ricardo S.
Job Details: 06/09/2022
"unti not making ice, the wires under the freezer door hing are broken, order freezer door; ordrng 1 w11465903 (freezer door)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Alexandria, VA 22304
Lloyd B.
Job Details: 06/09/2022
Cx had a unit that needed the updated element. Installed new element and the unit shalt not leak and will heat. Job complete
We serviced a
AMANA WASHER
Model NTW4516FW3
Near York, PA 17403
Sal R.
Job Details: 06/09/2022
CX complai t was that the tuni would not agitate. I found a F7E4 error code. I replaced the shifter and unit test good.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS01
Near Mount Airy, MD 21771
Ricardo S.
Job Details: 06/09/2022
"unti not making ice, the wires under the freezer door hing are broken, order freezer door; ordrng 1 w11465903 (freezer door)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Alexandria, VA 22304
Lloyd B.
Job Details: 06/09/2022
Cx had a unit that needed the updated element. Installed new element and the unit shalt not leak and will heat. Job complete
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Fallston, MD 21047
Drew B.
Job Details: 06/09/2022
cx complaint that unit is making nosie when filling i found the noise to be from the hot valve at the house mking loud squeeling.. not an appliance issu but a plumbing issue.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Waldorf, MD 20602
Robert A.
Job Details: 06/09/2022
I installed the ordered parts and tested the unit for the cx. The unit is working as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Virginia Beach, VA 23462
Carl A.
Job Details: 06/09/2022
"cx complaint of unit not making ice,checked unit to find that icemaker has internal short in it also when pulled icemaker down icemaker arched in freezer cabinet ordering parts needed for repairs; ordrng 1 w11618502 (wire harness) and 1 w11517113 (icemaker kit)"
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Fallston, MD 21047
Drew B.
Job Details: 06/09/2022
cx complaint that unit is making nosie when filling i found the noise to be from the hot valve at the house mking loud squeeling.. not an appliance issu but a plumbing issue.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Waldorf, MD 20602
Robert A.
Job Details: 06/09/2022
I installed the ordered parts and tested the unit for the cx. The unit is working as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Virginia Beach, VA 23462
Carl A.
Job Details: 06/09/2022
"cx complaint of unit not making ice,checked unit to find that icemaker has internal short in it also when pulled icemaker down icemaker arched in freezer cabinet ordering parts needed for repairs; ordrng 1 w11618502 (wire harness) and 1 w11517113 (icemaker kit)"
We serviced a
AMANA DRYER
Model NED5800HW0
Near Parkville, MD 21234
Drew B.
Job Details: 06/09/2022
replaced gasket on the door and checks good
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFH06
Near Norfolk, VA 23508
Jason T.
Job Details: 06/09/2022
"Cx complaint, strange noises when cooling-freezing, found noises being caused by the suction and capillary tube lines insulation, removed and reset the insulation, also added insulation around the suction line to dissipate the noise. Verified all unit functions for proper operation, working as designed.; ordrng 1 WP2169104 (Insulation), used 1 WP2169104 (Insulation) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC1
Near Stephenson, VA 22656
Ezra M.
Job Details: 06/09/2022
"f6e3, f2e1, found corrosion on contacts on back of control panel. unit will need new control panel. cust wants to discuss with spouse before proceeding."
We serviced a
AMANA DRYER
Model NED5800HW0
Near Parkville, MD 21234
Drew B.
Job Details: 06/09/2022
replaced gasket on the door and checks good
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFH06
Near Norfolk, VA 23508
Jason T.
Job Details: 06/09/2022
"Cx complaint, strange noises when cooling-freezing, found noises being caused by the suction and capillary tube lines insulation, removed and reset the insulation, also added insulation around the suction line to dissipate the noise. Verified all unit functions for proper operation, working as designed.; ordrng 1 WP2169104 (Insulation), used 1 WP2169104 (Insulation) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC1
Near Stephenson, VA 22656
Ezra M.
Job Details: 06/09/2022
"f6e3, f2e1, found corrosion on contacts on back of control panel. unit will need new control panel. cust wants to discuss with spouse before proceeding."
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE104DSS0
Near Parkville, MD 21234
Drew B.
Job Details: 06/09/2022
cx complaint that unit is not drianing. i foudn nothing in the puimp and even had van stock pump which it didnt work. and when checking power doesnt have the power to the pump will need control cx paid full and call when in to rechd; ordrng 1 W10854215 (control)
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HBS01
Near Columbia, MD 21044
Neil H.
Job Details: 06/09/2022
cx complaint crushed ice not coming out getting stuck found bin releases the cubed but jammed on crushed new bin needed.; ordrng 1 W11347840 (Whirlpool Refrigerator Ice Bucket)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF305EWH00
Near Springfield, VA 22151
Lloyd B.
Job Details: 06/09/2022
Cx complained the units filter would fall. Inspected the unit and found the housing wasn't keeping the filter up. Installed new housing and tested and the filter now stays in place. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE104DSS0
Near Parkville, MD 21234
Drew B.
Job Details: 06/09/2022
cx complaint that unit is not drianing. i foudn nothing in the puimp and even had van stock pump which it didnt work. and when checking power doesnt have the power to the pump will need control cx paid full and call when in to rechd; ordrng 1 W10854215 (control)
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HBS01
Near Columbia, MD 21044
Neil H.
Job Details: 06/09/2022
cx complaint crushed ice not coming out getting stuck found bin releases the cubed but jammed on crushed new bin needed.; ordrng 1 W11347840 (Whirlpool Refrigerator Ice Bucket)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF305EWH00
Near Springfield, VA 22151
Lloyd B.
Job Details: 06/09/2022
Cx complained the units filter would fall. Inspected the unit and found the housing wasn't keeping the filter up. Installed new housing and tested and the filter now stays in place. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model KUDS03CTSS0
Near Washington, DC 20016
Mitchell H.
Job Details: 06/09/2022
cx complaint units light just flashes when pressing start. checked control and door latch. looks like there was a bad power surge and whole harness and control had a thermal event. unit would need control harness door latch and possibly more. cx just paid service call and is gonna get a new dishwasher. job completed.
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Leesburg, VA 20176
Ricky E.
Job Details: 06/09/2022
"installed part, unit cks ok.."
We serviced a
WHIRLPOOL DRYER
Model MEDX500XW0
Near Annandale, VA 22003
Lloyd B.
Job Details: 06/09/2022
Cx complained of a broken lint screen cover. Confirmed complaint. Cx will repair herself. Service declined. Job complete; ordrng 1 W11086603 (lint screen)
We serviced a
WHIRLPOOL DISHWASHER
Model KUDS03CTSS0
Near Washington, DC 20016
Mitchell H.
Job Details: 06/09/2022
cx complaint units light just flashes when pressing start. checked control and door latch. looks like there was a bad power surge and whole harness and control had a thermal event. unit would need control harness door latch and possibly more. cx just paid service call and is gonna get a new dishwasher. job completed.
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Leesburg, VA 20176
Ricky E.
Job Details: 06/09/2022
"installed part, unit cks ok.."
We serviced a
WHIRLPOOL DRYER
Model MEDX500XW0
Near Annandale, VA 22003
Lloyd B.
Job Details: 06/09/2022
Cx complained of a broken lint screen cover. Confirmed complaint. Cx will repair herself. Service declined. Job complete; ordrng 1 W11086603 (lint screen)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Upper Marlboro, MD 20772
Shane B.
Job Details: 06/09/2022
complaint is poor washing and drying. i found no saved error codes when i arried ran service cycle. unit completed cycle and heater worked but arms did not spin. i advised cx on use of rinse aid and explained its importance. he said he will get some right away and start using it. ordering both spray arms. ordering parts.; ordrng 1 WPW10317197 (upper spray arm) and 1 WPW10319027 (spray arm)
We serviced a
WHIRLPOOL OVEN
Model WOS51EC7HS02
Near Waynesboro, VA 22980
Eric F.
Job Details: 06/09/2022
"Confirmed cx complaint UI partially non responsive. Only respnonding to touch on periphery of control. Ordering UI, will use control on return if necessary.; ordrng 1 W11297725 (console)"
We serviced a
KITCHENAID RANGE
Model KFEG500ESS4
Near Falls Church, VA 22042
Lloyd B.
Job Details: 06/09/2022
"Cx complained there is damage. Inspected the unit and found when the box is opened, the glass door is broken. Unit is new, uninstalled and in a box. Unit needs new glass door; ordrng 1 W10906445 (door)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Upper Marlboro, MD 20772
Shane B.
Job Details: 06/09/2022
complaint is poor washing and drying. i found no saved error codes when i arried ran service cycle. unit completed cycle and heater worked but arms did not spin. i advised cx on use of rinse aid and explained its importance. he said he will get some right away and start using it. ordering both spray arms. ordering parts.; ordrng 1 WPW10317197 (upper spray arm) and 1 WPW10319027 (spray arm)
We serviced a
WHIRLPOOL OVEN
Model WOS51EC7HS02
Near Waynesboro, VA 22980
Eric F.
Job Details: 06/09/2022
"Confirmed cx complaint UI partially non responsive. Only respnonding to touch on periphery of control. Ordering UI, will use control on return if necessary.; ordrng 1 W11297725 (console)"
We serviced a
KITCHENAID RANGE
Model KFEG500ESS4
Near Falls Church, VA 22042
Lloyd B.
Job Details: 06/09/2022
"Cx complained there is damage. Inspected the unit and found when the box is opened, the glass door is broken. Unit is new, uninstalled and in a box. Unit needs new glass door; ordrng 1 W10906445 (door)"
We serviced a
WHIRLPOOL DRYER
Model WED8127LC1
Near Upper Marlboro, MD 20772
Shane B.
Job Details: 06/09/2022
cx compliant is the unit not powering on at all. confiremd complaint. opened door and interior light works but nothing else. can not go into diagnostics. terminal block is gettign 232vac and is properly wired. control is getting 120vac and control is sending 5vdc to UI. unit will need new user interface. marking control for use on return just in case. the tab that holds the Ui harness in place on the control was borken off when i arrived. connection seems tight but should be replaced to make sure it stays tight. ordering UI.; ordrng 1 W11419059 (user interface)
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near New Bern, NC 28560
Ronnie B.
Job Details: 06/09/2022
"cx complaint of unit not heating. checked unit and found the followijng codes f4-e2. ran test and verified 120 vac out to heater. no heat. after test ohmed heater from control and is reading open. cheked high limit switch and found loose connection causing issues. properly secured connection and checked for resistance at control again and got 13.5 ohms, according to diagram is good. tested again and confirmed heater turns on and code does not return. unit is working as designed."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Spotsylvania Courthouse, VA 22553
Tanner B.
Job Details: 06/09/2022
"UNit not cooling both sections.. compressor running, no cool. the ff evap mastic deteriating.. high side leak. needs uv drier , coupler and ff evap w/ fan.. ordering compressor for standby .. 3ct ss tech; ordrng 1 W11492867 (fc evap) and 1 wpw10143759 (uv drier) and 1 w10913906 (coupler) and 1 W10832994 (compressor) and 1 nitrogen (nitrogen)"
We serviced a
WHIRLPOOL DRYER
Model WED8127LC1
Near Upper Marlboro, MD 20772
Shane B.
Job Details: 06/09/2022
cx compliant is the unit not powering on at all. confiremd complaint. opened door and interior light works but nothing else. can not go into diagnostics. terminal block is gettign 232vac and is properly wired. control is getting 120vac and control is sending 5vdc to UI. unit will need new user interface. marking control for use on return just in case. the tab that holds the Ui harness in place on the control was borken off when i arrived. connection seems tight but should be replaced to make sure it stays tight. ordering UI.; ordrng 1 W11419059 (user interface)
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near New Bern, NC 28560
Ronnie B.
Job Details: 06/09/2022
"cx complaint of unit not heating. checked unit and found the followijng codes f4-e2. ran test and verified 120 vac out to heater. no heat. after test ohmed heater from control and is reading open. cheked high limit switch and found loose connection causing issues. properly secured connection and checked for resistance at control again and got 13.5 ohms, according to diagram is good. tested again and confirmed heater turns on and code does not return. unit is working as designed."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Spotsylvania Courthouse, VA 22553
Tanner B.
Job Details: 06/09/2022
"UNit not cooling both sections.. compressor running, no cool. the ff evap mastic deteriating.. high side leak. needs uv drier , coupler and ff evap w/ fan.. ordering compressor for standby .. 3ct ss tech; ordrng 1 W11492867 (fc evap) and 1 wpw10143759 (uv drier) and 1 w10913906 (coupler) and 1 W10832994 (compressor) and 1 nitrogen (nitrogen)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP350PAAW3
Near Norfolk, VA 23518
Jason T.
Job Details: 06/09/2022
"Cx complaint, not draining properly, found weak drain pump, also drain hose restriction. Removed and cleared the drain hose, installed drain pump from truck stock, ran factory diagnostic test to calibrate and verify unit operation...working as designed.; ordrng 1 WPW10348269 (Drain pump), used 1 WPW10348269 (Drain pump) from stock"
We serviced a
MAYTAG WASHER
Model MVW6230HW1
Near New Bern, NC 28562
Ronnie B.
Job Details: 06/09/2022
"removed and replaced drain pump and main control. unit powered up and retrieved mod ser. calibrated, tested, unit works as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model GB2FHDXWS06
Near Fairfax, VA 22030
Jason A.
Job Details: 06/09/2022
CX complaint FRIDGE leaks from bottom of FC. Found sheet of ice & unit leaning forward. Cleared all ice & used steam gun to clear drain. Poured hot water & complete drain. Needs updated ptrap See TSP: W10632338E > JJ; ordrng 1 W10619951 (drain tube ptrap)
We serviced a
WHIRLPOOL DISHWASHER
Model WDP350PAAW3
Near Norfolk, VA 23518
Jason T.
Job Details: 06/09/2022
"Cx complaint, not draining properly, found weak drain pump, also drain hose restriction. Removed and cleared the drain hose, installed drain pump from truck stock, ran factory diagnostic test to calibrate and verify unit operation...working as designed.; ordrng 1 WPW10348269 (Drain pump), used 1 WPW10348269 (Drain pump) from stock"
We serviced a
MAYTAG WASHER
Model MVW6230HW1
Near New Bern, NC 28562
Ronnie B.
Job Details: 06/09/2022
"removed and replaced drain pump and main control. unit powered up and retrieved mod ser. calibrated, tested, unit works as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model GB2FHDXWS06
Near Fairfax, VA 22030
Jason A.
Job Details: 06/09/2022
CX complaint FRIDGE leaks from bottom of FC. Found sheet of ice & unit leaning forward. Cleared all ice & used steam gun to clear drain. Poured hot water & complete drain. Needs updated ptrap See TSP: W10632338E > JJ; ordrng 1 W10619951 (drain tube ptrap)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM05
Near Virginia Beach, VA 23462
Jason T.
Job Details: 06/09/2022
"Cx complaint, not cooling-freezing properly, found freezer evaporator leak, compressor tested ok. service call paid W131DZ1AL1. Cx declined the repair, buying a new unit.; ordrng 1 W10836706 (Evaporator) and 1 W10843121 (Filter drier) and 1 W11506635 (Coupler) and 1 WP2315539 (Evaporator fan motor)"
We serviced a
WHIRLPOOL OVEN
Model WFG515S0JS
Near New Bern, NC
Ronnie B.
Job Details: 06/09/2022
"upon arrival no answer. called office to inform, was advised to move on at 12:10. cx arrived at 11:55 advised that macer appliance came by at 9 am and diagnosed the unit and ordered control.. closing ticket."
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW1
Near Gaithersburg, MD 20878
Julian H.
Job Details: 06/09/2022
CX complaint about unit getting f9e1 long drain had drum full with clothes and water door lock put unit on diagnostics erased error tested no movement from pump removed top vacuum water and remove clothes checked resistnace on lid lock continuity when close not resistance from pump to control connector j10 3- j10 6 went to pump 20oh found wires pinched and broken going to pump rewired and isolated resume power started to drain right away and unlocked door did a calibration unit is fine now
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM05
Near Virginia Beach, VA 23462
Jason T.
Job Details: 06/09/2022
"Cx complaint, not cooling-freezing properly, found freezer evaporator leak, compressor tested ok. service call paid W131DZ1AL1. Cx declined the repair, buying a new unit.; ordrng 1 W10836706 (Evaporator) and 1 W10843121 (Filter drier) and 1 W11506635 (Coupler) and 1 WP2315539 (Evaporator fan motor)"
We serviced a
WHIRLPOOL OVEN
Model WFG515S0JS
Near New Bern, NC
Ronnie B.
Job Details: 06/09/2022
"upon arrival no answer. called office to inform, was advised to move on at 12:10. cx arrived at 11:55 advised that macer appliance came by at 9 am and diagnosed the unit and ordered control.. closing ticket."
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW1
Near Gaithersburg, MD 20878
Julian H.
Job Details: 06/09/2022
CX complaint about unit getting f9e1 long drain had drum full with clothes and water door lock put unit on diagnostics erased error tested no movement from pump removed top vacuum water and remove clothes checked resistnace on lid lock continuity when close not resistance from pump to control connector j10 3- j10 6 went to pump 20oh found wires pinched and broken going to pump rewired and isolated resume power started to drain right away and unlocked door did a calibration unit is fine now
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Hanover, MD 21076
Neil H.
Job Details: 06/09/2022
cx complaint unit f8e4 found tray full dumped and explained the over fill tray but shouldn't keep happening tested unit and checked good.
We serviced a
KITCHENAID DISHWASHER
Model KUDS35FXSS2
Near Oakton, VA 22124
Demonte S.
Job Details: 06/09/2022
"Inspected the unit. Found that the cx is saying that the Dishwasher isn't filling with Water. Ran Service Diagnostics on the unit. F6E6 = Water Temperature is under 84 Degrees. , F6E2= Fill Valve Electrical Problem , F6E1 = Low Water Mechanical problem. I then checked the Water Valve I'm getting 233.3 Ohms - 433.2 Ohms. F10E1 = Dispenser Electrical Problem. Ran Service Diagnostics Test. Only a little bit of Water is Filling the Dishwasher. Sump Motor is really loud. Cx paid for the Service Call Only by Card. Cx is paid in full. If the cx calls back Order the Sump Motor = WPW10780877, Water Valve = WPW10327249 & Dispenser = W11032769. Don't go without parts."
We serviced a
MAYTAG WASHER
Model MVWC565FW
Near Harpers Ferry, WV 25425
Danny R.
Job Details: 06/09/2022
n o show called offcie and waited; saved tckt
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Hanover, MD 21076
Neil H.
Job Details: 06/09/2022
cx complaint unit f8e4 found tray full dumped and explained the over fill tray but shouldn't keep happening tested unit and checked good.
We serviced a
KITCHENAID DISHWASHER
Model KUDS35FXSS2
Near Oakton, VA 22124
Demonte S.
Job Details: 06/09/2022
"Inspected the unit. Found that the cx is saying that the Dishwasher isn't filling with Water. Ran Service Diagnostics on the unit. F6E6 = Water Temperature is under 84 Degrees. , F6E2= Fill Valve Electrical Problem , F6E1 = Low Water Mechanical problem. I then checked the Water Valve I'm getting 233.3 Ohms - 433.2 Ohms. F10E1 = Dispenser Electrical Problem. Ran Service Diagnostics Test. Only a little bit of Water is Filling the Dishwasher. Sump Motor is really loud. Cx paid for the Service Call Only by Card. Cx is paid in full. If the cx calls back Order the Sump Motor = WPW10780877, Water Valve = WPW10327249 & Dispenser = W11032769. Don't go without parts."
We serviced a
MAYTAG WASHER
Model MVWC565FW
Near Harpers Ferry, WV 25425
Danny R.
Job Details: 06/09/2022
n o show called offcie and waited; saved tckt
We serviced a
WHIRLPOOL DRYER
Model WED8600YW1
Near Clinton, MD 20735
Shane B.
Job Details: 06/09/2022
installed both parts and then noticed the left corner of the housing it chipped. a large chunk of plastic is missing. plastic piece is in the bag part came in. it must have been delivered damaged and i didnt see it until it was installed. left new part installed so unit would be funtional until we return with another housing.; ordrng 1 W11117302 (grill-out)
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Monrovia, MD 21770
Ricardo S.
Job Details: 06/09/2022
"the client complains about an error code f8e4 leak, inspected the unit and tray is full of water, so i drain it by hand, resume power, i ran normal cycle, tub seal and sump check ok, but when i open the door found too much suds, the client need to ran a clean cycle to remove the suds, dw tested and working ok, no leaks"
We serviced a
JENNAIR COOKTOP
Model JGD3536WS01
Near Herndon, VA 20171
Richard B.
Job Details: 06/09/2022
"CX complant, One gas valve not working. Inspecteed unit and found one valve not functioning , Quoted CX price to replace manifold as well as two front orriface holders . Back three come apart and screws are not siezed . Further work needed. CX will decide once he asks wife. RB; ordrng 1 WP7527P03160 (LF orriface holder 62.24) and 1 74009553 (CF orriface holder 41.72) and 1 W10467732 (manifold 170.07) and 4 WP3368921 (screw 2.08)s"
We serviced a
WHIRLPOOL DRYER
Model WED8600YW1
Near Clinton, MD 20735
Shane B.
Job Details: 06/09/2022
installed both parts and then noticed the left corner of the housing it chipped. a large chunk of plastic is missing. plastic piece is in the bag part came in. it must have been delivered damaged and i didnt see it until it was installed. left new part installed so unit would be funtional until we return with another housing.; ordrng 1 W11117302 (grill-out)
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Monrovia, MD 21770
Ricardo S.
Job Details: 06/09/2022
"the client complains about an error code f8e4 leak, inspected the unit and tray is full of water, so i drain it by hand, resume power, i ran normal cycle, tub seal and sump check ok, but when i open the door found too much suds, the client need to ran a clean cycle to remove the suds, dw tested and working ok, no leaks"
We serviced a
JENNAIR COOKTOP
Model JGD3536WS01
Near Herndon, VA 20171
Richard B.
Job Details: 06/09/2022
"CX complant, One gas valve not working. Inspecteed unit and found one valve not functioning , Quoted CX price to replace manifold as well as two front orriface holders . Back three come apart and screws are not siezed . Further work needed. CX will decide once he asks wife. RB; ordrng 1 WP7527P03160 (LF orriface holder 62.24) and 1 74009553 (CF orriface holder 41.72) and 1 W10467732 (manifold 170.07) and 4 WP3368921 (screw 2.08)s"
We serviced a
WHIRLPOOL O.T.R MICROWAVE
Model WMH31017HS08
Near Williamsburg, VA 23185
Gill G.
Job Details: 06/09/2022
apartment manager believed unit was under warranty. apartment manager is going to reschedule and have service call covered under warranty. service manager did not want to pay for service. no servie provided.
We serviced a
MAYTAG WASHER
Model MVWP575GW1
Near Sterling, VA 20166
Richard B.
Job Details: 06/09/2022
"Cx complant. Washer not washing , Prior diagnosis found unit needs lid lock , and control. Installed lid lock and control and calibrated unit. Working as designed. After running a regular cycle. . Job completed, RB"
We serviced a
KITCHENAID BUILT-IN M/W
Model KMBD104GSS01
Near Chesterfield, VA 23838
Chris B.
Job Details: 06/09/2022
replaced mag tested unit now working as desighned
We serviced a
WHIRLPOOL O.T.R MICROWAVE
Model WMH31017HS08
Near Williamsburg, VA 23185
Gill G.
Job Details: 06/09/2022
apartment manager believed unit was under warranty. apartment manager is going to reschedule and have service call covered under warranty. service manager did not want to pay for service. no servie provided.
We serviced a
MAYTAG WASHER
Model MVWP575GW1
Near Sterling, VA 20166
Richard B.
Job Details: 06/09/2022
"Cx complant. Washer not washing , Prior diagnosis found unit needs lid lock , and control. Installed lid lock and control and calibrated unit. Working as designed. After running a regular cycle. . Job completed, RB"
We serviced a
KITCHENAID BUILT-IN M/W
Model KMBD104GSS01
Near Chesterfield, VA 23838
Chris B.
Job Details: 06/09/2022
replaced mag tested unit now working as desighned
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Fort Washington, MD 20744
Shane B.
Job Details: 06/09/2022
"cx complaint is the unit not completing cycles. when i arrived rinse light was flashing, unit was empty. checked for codes and found F2E1 stuck key, F7E1 basket speed fault. looked under unit and found shield is damaged from hitting the pulley. pulley is tight and belt does not look damaged. feet are very low. ran service cycle. basket did not spin, agitator did not agitate. i could hear a humming noise. basket spins freely by hand. i found capacitor is OL in both directions. ordering cap.; ordrng 1 W11428524 (capacitor)"
We serviced a
FORD OIL CHANGE
Model n/a
Near Chesapeake, VA 23323
Zachery R.
Job Details: 06/09/2022
"had oil change at Jiffy Lube 4030 Victory Blvd Portsmouth, VA. snapped pic of before mileage, sticker after oil change, and receipt, receipt in bin. van is clean with fresh oil. emailed lance about new filters. lance stated hes sending them down."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Taneytown, MD 21787
Brian R.
Job Details: 06/09/2022
replaced heater and tested and checked unit. unit checks. job complete.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Fort Washington, MD 20744
Shane B.
Job Details: 06/09/2022
"cx complaint is the unit not completing cycles. when i arrived rinse light was flashing, unit was empty. checked for codes and found F2E1 stuck key, F7E1 basket speed fault. looked under unit and found shield is damaged from hitting the pulley. pulley is tight and belt does not look damaged. feet are very low. ran service cycle. basket did not spin, agitator did not agitate. i could hear a humming noise. basket spins freely by hand. i found capacitor is OL in both directions. ordering cap.; ordrng 1 W11428524 (capacitor)"
We serviced a
FORD OIL CHANGE
Model n/a
Near Chesapeake, VA 23323
Zachery R.
Job Details: 06/09/2022
"had oil change at Jiffy Lube 4030 Victory Blvd Portsmouth, VA. snapped pic of before mileage, sticker after oil change, and receipt, receipt in bin. van is clean with fresh oil. emailed lance about new filters. lance stated hes sending them down."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Taneytown, MD 21787
Brian R.
Job Details: 06/09/2022
replaced heater and tested and checked unit. unit checks. job complete.
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Clinton, MD 20735
Shane B.
Job Details: 06/09/2022
"complaint is unit making a grinding noise during cycle. cx was still able to finish cycle. started another cycle and unit made grinding noise, shut off and water leaked into the dain pan under unit. unit now trips the breaker when she tries using it. when i arrived unit was plugged in and pan was full of water. i unplugged unit, removed water from pan. shield is hitting the drian pan, belt is hitting the sheild. water is leaking through gearcase. no damage to tub that i can see from top or bottom of unit. removed tub ring to inspected down sides of tub, its dirty but cant see any damage. drain pump is 19.9ohms, in spec. suspension does not feel worn, unit is sitting level. unit will need gearcase, drive pulley, belt, shield and drive motor for return visit. gave cx quote. she paid service; ordrng 1 W11449840 (gearcase) and 1 W10721967 (drive pulley) and 1 W11239857 (belt) and 1 W11283592 (motor-drve) and 1 W11409708 (shield)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Suffolk, VA 23434
Zachery R.
Job Details: 06/09/2022
"replaced all controls, tested, unit working as designed. advised cx to keep eye on unit. secured controls in bin."
We serviced a
JENN-AIR COOKTOP
Model JGD3430GB00
Near Manassas, VA 20112
Demonte S.
Job Details: 06/09/2022
Installed the Spark Module & Switch Harness. Tested the unit. Unit is working as Designed.
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Clinton, MD 20735
Shane B.
Job Details: 06/09/2022
"complaint is unit making a grinding noise during cycle. cx was still able to finish cycle. started another cycle and unit made grinding noise, shut off and water leaked into the dain pan under unit. unit now trips the breaker when she tries using it. when i arrived unit was plugged in and pan was full of water. i unplugged unit, removed water from pan. shield is hitting the drian pan, belt is hitting the sheild. water is leaking through gearcase. no damage to tub that i can see from top or bottom of unit. removed tub ring to inspected down sides of tub, its dirty but cant see any damage. drain pump is 19.9ohms, in spec. suspension does not feel worn, unit is sitting level. unit will need gearcase, drive pulley, belt, shield and drive motor for return visit. gave cx quote. she paid service; ordrng 1 W11449840 (gearcase) and 1 W10721967 (drive pulley) and 1 W11239857 (belt) and 1 W11283592 (motor-drve) and 1 W11409708 (shield)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Suffolk, VA 23434
Zachery R.
Job Details: 06/09/2022
"replaced all controls, tested, unit working as designed. advised cx to keep eye on unit. secured controls in bin."
We serviced a
JENN-AIR COOKTOP
Model JGD3430GB00
Near Manassas, VA 20112
Demonte S.
Job Details: 06/09/2022
Installed the Spark Module & Switch Harness. Tested the unit. Unit is working as Designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Jessup, MD 20794
Neil H.
Job Details: 06/09/2022
cx complaint unit on but not cooling i found the start relay keeps clicking and in dia compressor not running but all fans are new relay needed.; ordrng 1 W11547180 (STARTDEV) and 1 WPW10662129 (capacitor)
We serviced a
WHIRLPOOL WASHER
Model WETLV27HW1
Near Chantilly, VA 20151
Demonte S.
Job Details: 06/09/2022
Cx decline service since we will not bill them for the Service
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM05
Near ,
Gill G.
Job Details: 06/09/2022
replaced freezer door. tested. unit is working as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Jessup, MD 20794
Neil H.
Job Details: 06/09/2022
cx complaint unit on but not cooling i found the start relay keeps clicking and in dia compressor not running but all fans are new relay needed.; ordrng 1 W11547180 (STARTDEV) and 1 WPW10662129 (capacitor)
We serviced a
WHIRLPOOL WASHER
Model WETLV27HW1
Near Chantilly, VA 20151
Demonte S.
Job Details: 06/09/2022
Cx decline service since we will not bill them for the Service
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM05
Near ,
Gill G.
Job Details: 06/09/2022
replaced freezer door. tested. unit is working as designed.
We serviced a
WHIRLPOOL WASHER
Model WTW7040DW0
Near Towson, MD 21286
Drew B.
Job Details: 06/09/2022
when arrived to repair gearcase found the washplate is seized on the gearcase shaft. will need a rebuild now of the tub job not being able to remove spin basket and will require a 2 tech and 2 count tub job and 2 tech to successfully carefully remove old basket without damagain surrounding area. cx would rather not have ship to house to do being having to move to basement; ordrng 1 2tech (2 tech) and 1 2count (2 count) and 1 W10775188 (washplate) and 1 W10811957 (basket) and 1 W11219115 (outter tub) and 1 W10754161 (rotor)