We serviced a
WHIRLPOOL DISHWASHER
Model KUDS50FVPA4
Near Severna Park, MD 21146
Eric W.
Job Details: 06/10/2022
cx complant of the start button is not working found the plastic over the top of button is worn off ui is nla cx going to by new unit
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Spotsylvania Courthouse, VA 22553
Tanner B.
Job Details: 06/10/2022
Installed new lh and rh top freezer brackets and front panel. job completed
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Front Royal, VA 22630
Ezra M.
Job Details: 06/10/2022
"installed new cold water valve, tested unit, valves working properly"
We serviced a
WHIRLPOOL WASHER
Model MVW6200KW2
Near Newport News, VA 23604
Jason T.
Job Details: 06/10/2022
"Cx complaint, will not start a wash cycle, start cycle key allows the led to set, sense led blinking. Verified vac voltages, failure within the control and encoder. Advised cx parts on order, dispatch will call to schedule a return visit, cx agreed.; ordrng 1 W11481116 (Encoder Control) and 1 W11556725 (Control)"
We serviced a
MAYTAG O.T.R MICROWAVE
Model MMV1175JZ0
Near Virginia Beach, VA 23464
Austin D.
Job Details: 06/10/2022
came out to replace the control and bulb. disassembled the unit as needed. repalced the bulb and control. put the unit back together. tested all components. unit is running as designed.
We serviced a
WHIRLPOOL RANGE
Model WEG515S0LS1
Near Alexandria, VA 22306
Zachery R.
Job Details: 06/10/2022
"while replacing parts noticed main harness defective not sending voltage to control called techline 7733853795 was advised to replace main harness, ordering main harness to complete repair.; ordrng 1 W11451597 (mainharness)"
We serviced a
WHIRLPOOL WASHER
Model MVW6200KW2
Near Newport News, VA 23604
Jason T.
Job Details: 06/10/2022
"Cx complaint, will not start a wash cycle, start cycle key allows the led to set, sense led blinking. Verified vac voltages, failure within the control and encoder. Advised cx parts on order, dispatch will call to schedule a return visit, cx agreed.; ordrng 1 W11481116 (Encoder Control) and 1 W11556725 (Control)"
We serviced a
MAYTAG O.T.R MICROWAVE
Model MMV1175JZ0
Near Virginia Beach, VA 23464
Austin D.
Job Details: 06/10/2022
came out to replace the control and bulb. disassembled the unit as needed. repalced the bulb and control. put the unit back together. tested all components. unit is running as designed.
We serviced a
WHIRLPOOL RANGE
Model WEG515S0LS1
Near Alexandria, VA 22306
Zachery R.
Job Details: 06/10/2022
"while replacing parts noticed main harness defective not sending voltage to control called techline 7733853795 was advised to replace main harness, ordering main harness to complete repair.; ordrng 1 W11451597 (mainharness)"
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS03
Near Bowie, MD 20715
Mitchell H.
Job Details: 06/10/2022
cx complaint unuit is still sparking in same spot. tried to recreate and it would not happen. not going to say its not possible though so will be ordering transformer control and mag for return visit to take care of any potential shorting issues.; ordrng 1 W11238401 (transformer) and 1 W11325603 (control)
We serviced a
WHIRLPOOL DRYER
Model WED94HEXW1
Near Bethesda, MD 20817
Alexander D.
Job Details: 06/10/2022
"cx complaint unit squeaking alot, will squeak if he turns the drum by hand. inspected unit and verified complaint. disconected belt from pulley and turned drum, no more squeaking. pulley squeaks when turning by hand. ordering pulley and advised cx to have vent cleaned in meantime. quoted 273.36, paid in full with c/c. scheduled return visit for 6/16; ordrng 1 W10837240 (idler)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Portsmouth, VA 23703
Zachery R.
Job Details: 06/10/2022
"replaced valve, steamed fill tube clear again, tested, no water flow to icemaker, tested valve, valve is good. unit not getting any water, advised cx to contact plumber. cx agreed."
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS03
Near Bowie, MD 20715
Mitchell H.
Job Details: 06/10/2022
cx complaint unuit is still sparking in same spot. tried to recreate and it would not happen. not going to say its not possible though so will be ordering transformer control and mag for return visit to take care of any potential shorting issues.; ordrng 1 W11238401 (transformer) and 1 W11325603 (control)
We serviced a
WHIRLPOOL DRYER
Model WED94HEXW1
Near Bethesda, MD 20817
Alexander D.
Job Details: 06/10/2022
"cx complaint unit squeaking alot, will squeak if he turns the drum by hand. inspected unit and verified complaint. disconected belt from pulley and turned drum, no more squeaking. pulley squeaks when turning by hand. ordering pulley and advised cx to have vent cleaned in meantime. quoted 273.36, paid in full with c/c. scheduled return visit for 6/16; ordrng 1 W10837240 (idler)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Portsmouth, VA 23703
Zachery R.
Job Details: 06/10/2022
"replaced valve, steamed fill tube clear again, tested, no water flow to icemaker, tested valve, valve is good. unit not getting any water, advised cx to contact plumber. cx agreed."
We serviced a
WHIRLPOOL DRYER
Model WED7500GC0
Near Richmond, VA 23224
Joseph D.
Job Details: 06/10/2022
collected 166.70 for payment. placed in bin; used 1 W11366436 (strike) from stock
We serviced a
JENNAIR DISHWASHER
Model JDB8700AWP0
Near North Potomac, MD 20878
Roberto I.
Job Details: 06/10/2022
"CX complaint water leak trtough the floor.Ran test mode, found 8-1. Ran a test cycle, the unit worked ok, drained ok and didn't leak. Ispected inside the cabinet under the sink, found a leak from a pipe. Adviswd cx to call a plumber.
We serviced a
WHIRLPOOL FREEZER
Model GX5FHTXVQ04
Near Fairfax, VA 22030
Richard B.
Job Details: 06/10/2022
"CX complant. Ice in freezer. Inspected unit and found unit needs updated duckbill kit. Freezer was not defrosted by CX so took longer than expected, Job completed, RB"
We serviced a
WHIRLPOOL DRYER
Model WED7500GC0
Near Richmond, VA 23224
Joseph D.
Job Details: 06/10/2022
collected 166.70 for payment. placed in bin; used 1 W11366436 (strike) from stock
We serviced a
JENNAIR DISHWASHER
Model JDB8700AWP0
Near North Potomac, MD 20878
Roberto I.
Job Details: 06/10/2022
"CX complaint water leak trtough the floor.Ran test mode, found 8-1. Ran a test cycle, the unit worked ok, drained ok and didn't leak. Ispected inside the cabinet under the sink, found a leak from a pipe. Adviswd cx to call a plumber.
We serviced a
WHIRLPOOL FREEZER
Model GX5FHTXVQ04
Near Fairfax, VA 22030
Richard B.
Job Details: 06/10/2022
"CX complant. Ice in freezer. Inspected unit and found unit needs updated duckbill kit. Freezer was not defrosted by CX so took longer than expected, Job completed, RB"
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Fulton, MD 20759
Robert L.
Job Details: 06/10/2022
"installed updated heater per TSP and S-17304, ran diagnostics, tested all ops ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAM04
Near Brandywine, MD 20613
Shane B.
Job Details: 06/10/2022
"cx complaint is particles in the water. cx has changed filter several times and ran a few gallons through the dispensor. cx had a glass of water ready when i arried that did have small particles in it. water supply line is not the stainless braided line but still is thick rubber and has some kind of braiding to it. asked cx how old the line was and they said its original from when they bought the house. i called techline, they advised changing that supply line for the pex plastic line and flushing the system. gave me part number for supply line. 7733851472. quoted cx for repair. he paid service call and said he may just replace the line himself.; ordrng 1 8212547RP (tube-water)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS05
Near Fredericksburg, VA 22406
Tanner B.
Job Details: 06/10/2022
"Installed new FC Door, left Badge w/ cx. Job completed"
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Fulton, MD 20759
Robert L.
Job Details: 06/10/2022
"installed updated heater per TSP and S-17304, ran diagnostics, tested all ops ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAM04
Near Brandywine, MD 20613
Shane B.
Job Details: 06/10/2022
"cx complaint is particles in the water. cx has changed filter several times and ran a few gallons through the dispensor. cx had a glass of water ready when i arried that did have small particles in it. water supply line is not the stainless braided line but still is thick rubber and has some kind of braiding to it. asked cx how old the line was and they said its original from when they bought the house. i called techline, they advised changing that supply line for the pex plastic line and flushing the system. gave me part number for supply line. 7733851472. quoted cx for repair. he paid service call and said he may just replace the line himself.; ordrng 1 8212547RP (tube-water)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS05
Near Fredericksburg, VA 22406
Tanner B.
Job Details: 06/10/2022
"Installed new FC Door, left Badge w/ cx. Job completed"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKB0
Near Mechanicsville, MD 20659
Robert A.
Job Details: 06/10/2022
Cx complaint that the unit is not washing the dishes. I inspected the unit to confirm the complaint. I found no error codes and ran a service cycle. I noticed the lower wash arm is not spinning during the wash cycle. The wash motor is not circulating water enough for good wash performance. The unit will need a new sump motor to resolve the issue. I'm ordering the part for the return visit.; ordrng 1 W11460945 (sump motor)
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near California, MD 20619
Robert A.
Job Details: 06/10/2022
"Cx complaint that the unit is shaking violently. I inspected the unit to confirm the complaint. When I arrived the cx had already removed the agitator and showed me a stripped hub drive. I replaced the hub drive and noticed the shaft of the gearcase is worn and needs to be replaced. I calibrated and ran a service cycle, for now the unit will work until the gearcase is replaced. I'm ordering the part for the return visit.; ordrng 1 W11454734 (gearcase)"
We serviced a
WHIRLPOOL WASHER
Model WTW7500GC0
Near Smyrna, DE 19977
Alexander W.
Job Details: 06/10/2022
"CX stated unit powering on but not operating tested inspected and verified cx complaint installed parts per previous diag, tested unit, unit is now operating as designed job is complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKB0
Near Mechanicsville, MD 20659
Robert A.
Job Details: 06/10/2022
Cx complaint that the unit is not washing the dishes. I inspected the unit to confirm the complaint. I found no error codes and ran a service cycle. I noticed the lower wash arm is not spinning during the wash cycle. The wash motor is not circulating water enough for good wash performance. The unit will need a new sump motor to resolve the issue. I'm ordering the part for the return visit.; ordrng 1 W11460945 (sump motor)
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near California, MD 20619
Robert A.
Job Details: 06/10/2022
"Cx complaint that the unit is shaking violently. I inspected the unit to confirm the complaint. When I arrived the cx had already removed the agitator and showed me a stripped hub drive. I replaced the hub drive and noticed the shaft of the gearcase is worn and needs to be replaced. I calibrated and ran a service cycle, for now the unit will work until the gearcase is replaced. I'm ordering the part for the return visit.; ordrng 1 W11454734 (gearcase)"
We serviced a
WHIRLPOOL WASHER
Model WTW7500GC0
Near Smyrna, DE 19977
Alexander W.
Job Details: 06/10/2022
"CX stated unit powering on but not operating tested inspected and verified cx complaint installed parts per previous diag, tested unit, unit is now operating as designed job is complete."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Annapolis, MD 21401
Kevin P.
Job Details: 06/10/2022
"lock box #6832 on door with key inside, house is vacant. arrived and called primary number which is a real estate agent handling the property as it is currently vacant, waited 10 plus minutes for him to show up and when i opened the the unit its still on and running even though i told the cx to turn it off when it wasnt cooling 4 months ago at time of diagnosis. since the unit is running still the ff evap is heavily overfrosted and will require additional time to defrost and install the ff evap fan harness on top of the time to install all the controls in the unit. job was not schedukled as a two count as it was supposed to off and fu,ly defrosted when we returned. rescheduling and requesting additional time to defrost unit so parts can be installed,; ordrng 1 additionaltimedefrost (additional time defrost)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near California, MD 20619
Robert A.
Job Details: 06/10/2022
I installed the ordered parts and tested the unit for the cx. The unit is working as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Ocean Pines, MD 21811
Michael E.
Job Details: 06/10/2022
"Upon arrival i was informed that the IM had worked since i was here last. I tested and found no problems. I replaced the door switch because on previous visit, the results i had caused me to suspect the door switch was having an intermitant problem. Tested unit and it is now working properly. Job is complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Annapolis, MD 21401
Kevin P.
Job Details: 06/10/2022
"lock box #6832 on door with key inside, house is vacant. arrived and called primary number which is a real estate agent handling the property as it is currently vacant, waited 10 plus minutes for him to show up and when i opened the the unit its still on and running even though i told the cx to turn it off when it wasnt cooling 4 months ago at time of diagnosis. since the unit is running still the ff evap is heavily overfrosted and will require additional time to defrost and install the ff evap fan harness on top of the time to install all the controls in the unit. job was not schedukled as a two count as it was supposed to off and fu,ly defrosted when we returned. rescheduling and requesting additional time to defrost unit so parts can be installed,; ordrng 1 additionaltimedefrost (additional time defrost)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near California, MD 20619
Robert A.
Job Details: 06/10/2022
I installed the ordered parts and tested the unit for the cx. The unit is working as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Ocean Pines, MD 21811
Michael E.
Job Details: 06/10/2022
"Upon arrival i was informed that the IM had worked since i was here last. I tested and found no problems. I replaced the door switch because on previous visit, the results i had caused me to suspect the door switch was having an intermitant problem. Tested unit and it is now working properly. Job is complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Bowie, MD 20720
Mitchell H.
Job Details: 06/10/2022
cx complaint b9ottom icemaker was leaking. installed new triple valve and tested. unit is now good to go.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Lusby, MD 20657
Robert A.
Job Details: 06/10/2022
"Cx complaint that unit is leaving clothes wet. I tried to run I diagnostic cycle, it worked once then did not work again. I heard friction from the slider and clutch. I checked it out it seems fine but still needs to be replaced. It did not let me run a calibration cycle either. The unit needs a new control, slider and clutch. I'm ordering the parts for the return visit. Please send me a SJ to order the parts I'm doing this from my phone since the job was sent over during the day. It has not loaded on my laptop.; saved tckt"
We serviced a
WHIRLPOOL DRYER
Model MED7230HW2
Near Townsend, DE 19734
Alexander W.
Job Details: 06/10/2022
CX stated door will not stay shut. inspected tested and verified cx complaint found door hinges are defective. ordering door hinges and resched for 6/21/22; ordrng 2 W11551301 (hinge)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Bowie, MD 20720
Mitchell H.
Job Details: 06/10/2022
cx complaint b9ottom icemaker was leaking. installed new triple valve and tested. unit is now good to go.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Lusby, MD 20657
Robert A.
Job Details: 06/10/2022
"Cx complaint that unit is leaving clothes wet. I tried to run I diagnostic cycle, it worked once then did not work again. I heard friction from the slider and clutch. I checked it out it seems fine but still needs to be replaced. It did not let me run a calibration cycle either. The unit needs a new control, slider and clutch. I'm ordering the parts for the return visit. Please send me a SJ to order the parts I'm doing this from my phone since the job was sent over during the day. It has not loaded on my laptop.; saved tckt"
We serviced a
WHIRLPOOL DRYER
Model MED7230HW2
Near Townsend, DE 19734
Alexander W.
Job Details: 06/10/2022
CX stated door will not stay shut. inspected tested and verified cx complaint found door hinges are defective. ordering door hinges and resched for 6/21/22; ordrng 2 W11551301 (hinge)s
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Camp Hill, PA 17011
Fred G.
Job Details: 06/10/2022
i was able to access unit and replace the lid assy. tested unit and unit now checks good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHB08
Near Lusby, MD 20657
Robert A.
Job Details: 06/10/2022
I installed the ordered part and tested the unit for the cx. The unit is working as designed.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Halethorpe, MD 21227
Eric W.
Job Details: 06/10/2022
i could not get unit over enough to instll the 3 way valve and if unit goes the outher way the is a wood traistion strip that stickes up about 1/2 inch and i cant lift unit over this will need 2 tec to help move unit cx will talk to wife about this cx will cal back and let us know what they are doing; saved tckt
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Camp Hill, PA 17011
Fred G.
Job Details: 06/10/2022
i was able to access unit and replace the lid assy. tested unit and unit now checks good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHB08
Near Lusby, MD 20657
Robert A.
Job Details: 06/10/2022
I installed the ordered part and tested the unit for the cx. The unit is working as designed.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Halethorpe, MD 21227
Eric W.
Job Details: 06/10/2022
i could not get unit over enough to instll the 3 way valve and if unit goes the outher way the is a wood traistion strip that stickes up about 1/2 inch and i cant lift unit over this will need 2 tec to help move unit cx will talk to wife about this cx will cal back and let us know what they are doing; saved tckt
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Nottingham, MD 21236
Neil H.
Job Details: 06/10/2022
replaced the control board ran sense dry twice advancing and buzzing told to use over the weekend to see if unit keeps working
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Bowie, MD 20721
Mitchell H.
Job Details: 06/10/2022
cx complaint top rack fallen down. installed adjuster kit and unit is now good to go. job completed. collected labor.
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Milton, DE 19968
Frederick R.
Job Details: 06/10/2022
CX complaint is WM will not drain. Inspected/tested unit and verified complaint. Found drain pump stuck open. As soon as I activated I heard a foreign object get sucked out of pump. Ran test cycle twice and started regualr cycle for 10 mins then drained. Ran spin and agitate cycle as well as drain cycle and unit is now working properly. Job is complete
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Nottingham, MD 21236
Neil H.
Job Details: 06/10/2022
replaced the control board ran sense dry twice advancing and buzzing told to use over the weekend to see if unit keeps working
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Bowie, MD 20721
Mitchell H.
Job Details: 06/10/2022
cx complaint top rack fallen down. installed adjuster kit and unit is now good to go. job completed. collected labor.
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Milton, DE 19968
Frederick R.
Job Details: 06/10/2022
CX complaint is WM will not drain. Inspected/tested unit and verified complaint. Found drain pump stuck open. As soon as I activated I heard a foreign object get sucked out of pump. Ran test cycle twice and started regualr cycle for 10 mins then drained. Ran spin and agitate cycle as well as drain cycle and unit is now working properly. Job is complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model GS6SHAXLL03
Near Chevy Chase, MD 20815
Israel R.
Job Details: 06/10/2022
Installed new starting device. Unit is back to normal operations.
We serviced a
MAYTAG REFRIGERATOR
Model MFT2672AEM11
Near Upper Marlboro, MD 20774
Mitchell H.
Job Details: 06/10/2022
cx complaint unit is not making ice. installed new ice maker per techline and last techs diag. reset unit at breaker after install. unit started to cycle and should be good from here. cx also wanted the front panel on drawer replaced. ordering front panel for return visit. cx paid in full; ordrng 1 W10847546 (FRONT PANEL FOR DRAWER)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Portsmouth, VA 23703
Zachery R.
Job Details: 06/10/2022
"cx complaint unit leaking from bottom, ran auto test cycle, come to find drain hose not secured to drain pump, secured hlse to drain pump, tested, no signs of any leaks, unit working as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model GS6SHAXLL03
Near Chevy Chase, MD 20815
Israel R.
Job Details: 06/10/2022
Installed new starting device. Unit is back to normal operations.
We serviced a
MAYTAG REFRIGERATOR
Model MFT2672AEM11
Near Upper Marlboro, MD 20774
Mitchell H.
Job Details: 06/10/2022
cx complaint unit is not making ice. installed new ice maker per techline and last techs diag. reset unit at breaker after install. unit started to cycle and should be good from here. cx also wanted the front panel on drawer replaced. ordering front panel for return visit. cx paid in full; ordrng 1 W10847546 (FRONT PANEL FOR DRAWER)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Portsmouth, VA 23703
Zachery R.
Job Details: 06/10/2022
"cx complaint unit leaking from bottom, ran auto test cycle, come to find drain hose not secured to drain pump, secured hlse to drain pump, tested, no signs of any leaks, unit working as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model RSW22E0DAM
Near Rocky Mount, NC 27803
Ronnie B.
Job Details: 06/10/2022
cx complaint of unit not coolling in rc. checked unit and found evap frosted over. checked defrost sensor and is reading open and only getting 34 vac to tblock. removed all frost and found that heater is reading open as well. contacts on tboard are delabitated and will most likly deteriorate upon removal. this part is nla but ordering anyway.; ordrng 1 WP52085-29 (thermostat) and 1 WP61001846 (heater- de) and 1 WP68233-3 (timer- def) and 1 55878-1 (terminal board)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Kensington, MD 20895
Alexander D.
Job Details: 06/10/2022
"cx complaint unit wont start cycles, also found serial# in range of service pointer for heater replacement. unit flashing f8e4 upon arrival. found heater still has thin layer of bushings left and hasnt leaked yet, pics saved. found water in drip tray from supply hose dripping from back side of elbow. tried tightening connection and adding teflon tape to threads on back side of elbow, still dripping. replaced heater and tested, cycle completed properly and no other leaks at this time. showed cx leak from hose and he said he wants to replace that himself so it can get done quicker and not wait on part to come in. advised cx to call back if he has any issues replacing hose. cx understands"
We serviced a
WHIRLPOOL O.T.R MICROWAVE
Model WMH32519HV06
Near Midlothian, VA 23114
Joseph D.
Job Details: 06/10/2022
replaced control to eliminate light issue. relay no longer stuck in ON position. working properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model RSW22E0DAM
Near Rocky Mount, NC 27803
Ronnie B.
Job Details: 06/10/2022
cx complaint of unit not coolling in rc. checked unit and found evap frosted over. checked defrost sensor and is reading open and only getting 34 vac to tblock. removed all frost and found that heater is reading open as well. contacts on tboard are delabitated and will most likly deteriorate upon removal. this part is nla but ordering anyway.; ordrng 1 WP52085-29 (thermostat) and 1 WP61001846 (heater- de) and 1 WP68233-3 (timer- def) and 1 55878-1 (terminal board)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Kensington, MD 20895
Alexander D.
Job Details: 06/10/2022
"cx complaint unit wont start cycles, also found serial# in range of service pointer for heater replacement. unit flashing f8e4 upon arrival. found heater still has thin layer of bushings left and hasnt leaked yet, pics saved. found water in drip tray from supply hose dripping from back side of elbow. tried tightening connection and adding teflon tape to threads on back side of elbow, still dripping. replaced heater and tested, cycle completed properly and no other leaks at this time. showed cx leak from hose and he said he wants to replace that himself so it can get done quicker and not wait on part to come in. advised cx to call back if he has any issues replacing hose. cx understands"
We serviced a
WHIRLPOOL O.T.R MICROWAVE
Model WMH32519HV06
Near Midlothian, VA 23114
Joseph D.
Job Details: 06/10/2022
replaced control to eliminate light issue. relay no longer stuck in ON position. working properly.
We serviced a
JENN-AIR RANGE
Model JDS9860AAP
Near Rocky Mount, NC 27804
Ronnie B.
Job Details: 06/10/2022
cx complaint of oven shuts off after preheat is finished and f3 error code pops up. checked unit and code is related to temp probe. checked proper resitance and is at 1.1 at room temp of 76 and is good. control is not detecting probe appropriately and control is no longer available. advised cx of this and cx paid 120 service call in full.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Stone Ridge, VA 20105
Ricky E.
Job Details: 06/10/2022
"customer stated that the unit wasnt filling with water.. fnd water to the unit off.. turned on the water, unit is now filling and washing.. customer stated that a part order had happened, but no parts were installed...."
We serviced a
AMANA REFRIGERATOR
Model ART318FFDB10
Near Warwick, MD 21912
Alexander W.
Job Details: 06/10/2022
CX complaint is that RC door not sealing properly. inspected tested and verified cx complaint. found RC door is defective causing door not to seal properly. ordering door cannot resched at this time due to SO part.; ordrng 1 LW10680725 (RC door)
We serviced a
JENN-AIR RANGE
Model JDS9860AAP
Near Rocky Mount, NC 27804
Ronnie B.
Job Details: 06/10/2022
cx complaint of oven shuts off after preheat is finished and f3 error code pops up. checked unit and code is related to temp probe. checked proper resitance and is at 1.1 at room temp of 76 and is good. control is not detecting probe appropriately and control is no longer available. advised cx of this and cx paid 120 service call in full.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Stone Ridge, VA 20105
Ricky E.
Job Details: 06/10/2022
"customer stated that the unit wasnt filling with water.. fnd water to the unit off.. turned on the water, unit is now filling and washing.. customer stated that a part order had happened, but no parts were installed...."
We serviced a
AMANA REFRIGERATOR
Model ART318FFDB10
Near Warwick, MD 21912
Alexander W.
Job Details: 06/10/2022
CX complaint is that RC door not sealing properly. inspected tested and verified cx complaint. found RC door is defective causing door not to seal properly. ordering door cannot resched at this time due to SO part.; ordrng 1 LW10680725 (RC door)
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JS0
Near Rocky Mount, NC 27804
Ronnie B.
Job Details: 06/10/2022
"cx complaint of oven not working. checked unit and found thermal event at L1 on tblock. removed and replaced tblock and performed wire repair using bare wire adaptor kit. tested, unit is working as designed.; ordrng 1 WPW10245259 (block-term), used 1 WPW10245259 (tblock) from stock"
We serviced a
JENN-AIR RANGE
Model JES1750FS2
Near Herndon, VA 20170
Richard B.
Job Details: 06/10/2022
"CX complant. Control not working on cooktop, Prior diagnosis fond console not responding. Installed new console and tested unit, Advised CX touchpad is as sensetive as a cell phone. And to not push buttons. Preheated oven and then hit cancil , Working as designed. Job completed, RB"
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW0
Near ,
Alexander W.
Job Details: 06/10/2022
CX stated unit is not operating properly. inspected tested and verified cx comliant installed parts per previous diag and found ACU control defective need to re order ACU also need the inner timer knob. cannot resched at this time due to SO part; ordrng 1 W11574590 (ACU main) and 1 W10869886 (timer knob inner)
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JS0
Near Rocky Mount, NC 27804
Ronnie B.
Job Details: 06/10/2022
"cx complaint of oven not working. checked unit and found thermal event at L1 on tblock. removed and replaced tblock and performed wire repair using bare wire adaptor kit. tested, unit is working as designed.; ordrng 1 WPW10245259 (block-term), used 1 WPW10245259 (tblock) from stock"
We serviced a
JENN-AIR RANGE
Model JES1750FS2
Near Herndon, VA 20170
Richard B.
Job Details: 06/10/2022
"CX complant. Control not working on cooktop, Prior diagnosis fond console not responding. Installed new console and tested unit, Advised CX touchpad is as sensetive as a cell phone. And to not push buttons. Preheated oven and then hit cancil , Working as designed. Job completed, RB"
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW0
Near ,
Alexander W.
Job Details: 06/10/2022
CX stated unit is not operating properly. inspected tested and verified cx comliant installed parts per previous diag and found ACU control defective need to re order ACU also need the inner timer knob. cannot resched at this time due to SO part; ordrng 1 W11574590 (ACU main) and 1 W10869886 (timer knob inner)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Glen Burnie, MD 21061
Eric W.
Job Details: 06/10/2022
cx complant of unit not making ice inspected unit found 120 v to icemaker jumped icemaker unit not moving tested valve it is good needs icemaker; ordrng 1 eckmfez2 (icemaker)
We serviced a
KITCHENAID REFRIGERATOR
Model WRX986SIHZ00
Near Falls Church, VA 22043
Jason A.
Job Details: 06/10/2022
CX complaint FRIGE warm temps & no ice. Found no water in icemaker. Test 57 harvest complete 45 fills. RC evap mastic is melting & breaking up. Test 5 very weak frost pattern after 5 minutes at 100% indicating low refrigerant charge & leak at RC evap. Oil leak weakened plastic & enclosure is cracked. Pan is warped. 3CountSealSyst > JJ; ordrng 1 W11457241 (drain pan) and 1 3CountSealSyst (3CountSealSyst) and 1 W11492867 (RC evap) and 1 W10832994 (compressor) and 1 W10913906 (coupler) and 1 W11435997 (enclosure RC evap) and 1 3CountSealSyst (3CountSealSyst)
We serviced a
IKEA MICROWAVE
Model IMBS104GSS00
Near Dillsburg, PA 17019
Fred G.
Job Details: 06/10/2022
i was able to access unit and replace the console as per previous tech. after install i noticed the display still wasnt working. called TL (SR7733850424) to find out we need pcba UI. ordering 1 (W11160286). please call cx once part is in to schedule return visit.; ordrng 1 W11160286 (cntrl-elec)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Glen Burnie, MD 21061
Eric W.
Job Details: 06/10/2022
cx complant of unit not making ice inspected unit found 120 v to icemaker jumped icemaker unit not moving tested valve it is good needs icemaker; ordrng 1 eckmfez2 (icemaker)
We serviced a
KITCHENAID REFRIGERATOR
Model WRX986SIHZ00
Near Falls Church, VA 22043
Jason A.
Job Details: 06/10/2022
CX complaint FRIGE warm temps & no ice. Found no water in icemaker. Test 57 harvest complete 45 fills. RC evap mastic is melting & breaking up. Test 5 very weak frost pattern after 5 minutes at 100% indicating low refrigerant charge & leak at RC evap. Oil leak weakened plastic & enclosure is cracked. Pan is warped. 3CountSealSyst > JJ; ordrng 1 W11457241 (drain pan) and 1 3CountSealSyst (3CountSealSyst) and 1 W11492867 (RC evap) and 1 W10832994 (compressor) and 1 W10913906 (coupler) and 1 W11435997 (enclosure RC evap) and 1 3CountSealSyst (3CountSealSyst)
We serviced a
IKEA MICROWAVE
Model IMBS104GSS00
Near Dillsburg, PA 17019
Fred G.
Job Details: 06/10/2022
i was able to access unit and replace the console as per previous tech. after install i noticed the display still wasnt working. called TL (SR7733850424) to find out we need pcba UI. ordering 1 (W11160286). please call cx once part is in to schedule return visit.; ordrng 1 W11160286 (cntrl-elec)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAW04
Near Darlington, MD 21034
Neil H.
Job Details: 06/10/2022
cx complaint the icemaker coming apart and getting stuck causing no ice production when jammed; ordrng 1 WPW10300022 (icemaker) and 1 WPW10515057 (light) and 1 WPW10515058 (light)
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Manassas, VA 20112
Robert W.
Job Details: 06/10/2022
"CX Complaint is the lid isnt closing. Inspected iunit and found the hinges have failed causing lid not to close inner mount on lid failed due to hinges. Ordering Lid, Hinges and screws to complete repair; ordrng 1 W11259006 (Lid) and 1 WP8563965 (LF hinge) and 1 WP8572974 (RH hinge) and 4 W11404293 (Screws)s"
We serviced a
WHIRLPOOL RANGE
Model WFE515S0JS0
Near Hampton, VA 23669
Jason T.
Job Details: 06/10/2022
"Cx complaint, on the display panel : Cooktop On / Cooktop Hot, tested all circuits, verified vac voltages. Found RF infinte switch failure, replaced infinte switch from truck stock. Verified all unit functions for proper operation...working as designed.; ordrng 1 WP3149400 (Infinite Switch), used 1 WP3149400 (Infinite Switch) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAW04
Near Darlington, MD 21034
Neil H.
Job Details: 06/10/2022
cx complaint the icemaker coming apart and getting stuck causing no ice production when jammed; ordrng 1 WPW10300022 (icemaker) and 1 WPW10515057 (light) and 1 WPW10515058 (light)
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Manassas, VA 20112
Robert W.
Job Details: 06/10/2022
"CX Complaint is the lid isnt closing. Inspected iunit and found the hinges have failed causing lid not to close inner mount on lid failed due to hinges. Ordering Lid, Hinges and screws to complete repair; ordrng 1 W11259006 (Lid) and 1 WP8563965 (LF hinge) and 1 WP8572974 (RH hinge) and 4 W11404293 (Screws)s"
We serviced a
WHIRLPOOL RANGE
Model WFE515S0JS0
Near Hampton, VA 23669
Jason T.
Job Details: 06/10/2022
"Cx complaint, on the display panel : Cooktop On / Cooktop Hot, tested all circuits, verified vac voltages. Found RF infinte switch failure, replaced infinte switch from truck stock. Verified all unit functions for proper operation...working as designed.; ordrng 1 WP3149400 (Infinite Switch), used 1 WP3149400 (Infinite Switch) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW2
Near Towson, MD 21204
Sal R.
Job Details: 06/10/2022
"CX complai t is that the the utni is not spining. I found that the tuni has a bad motor winding and is not spining or agitating. I am ordering 1 run cap due to failure I will use motor on return visit. once tjhe parts are avalible, please have someone form the office call to set a return date.; ordrng 1 W11395618 (run cap 27 @tribs)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Suffolk, VA 23434
Zachery R.
Job Details: 06/10/2022
"steamed fill tub3 clear. replaced fill tube heater, tested, unit working as designed. left old part with cx"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM354DSS5
Near Catonsville, MD 21228
Robert L.
Job Details: 06/10/2022
"installed main control, voltage returned to pump, tested all ops ok"
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW2
Near Towson, MD 21204
Sal R.
Job Details: 06/10/2022
"CX complai t is that the the utni is not spining. I found that the tuni has a bad motor winding and is not spining or agitating. I am ordering 1 run cap due to failure I will use motor on return visit. once tjhe parts are avalible, please have someone form the office call to set a return date.; ordrng 1 W11395618 (run cap 27 @tribs)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Suffolk, VA 23434
Zachery R.
Job Details: 06/10/2022
"steamed fill tub3 clear. replaced fill tube heater, tested, unit working as designed. left old part with cx"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM354DSS5
Near Catonsville, MD 21228
Robert L.
Job Details: 06/10/2022
"installed main control, voltage returned to pump, tested all ops ok"
We serviced a
JENN-AIR RANGE
Model JDS1750FS1
Near Round Hill, VA 20141
Ricky E.
Job Details: 06/10/2022
"installed control, unit cks ok.."