We serviced a
WHIRLPOOL WASHER
Model MVWC565FW0
Near Carlisle, PA 17013
Drew B.
Job Details: 06/07/2022
replaced all parts tested good full functions
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHV0
Near Mechanicsburg, PA 17050
Drew B.
Job Details: 06/07/2022
cx complaint that unit is working but when they finish the cycle and open the dishwasher up ahours later the unit has standing water that wasnt there after the cycle and seems to be little smelly.. found the check valve hose has failed allowing water to flow back in after cycle. ordering WPW10545278 and instock call when approved to reshd; ordrng 1 WPW10545278 (drain hose 100@trb check valve)
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near Macon, VA 23139
John P.
Job Details: 06/07/2022
"CX complaint unit shaking, checked unit for error codes none stored ran test cycle and normal cycle no issues found unit is on pedestal advised CX on loading and sorting and cycle selection also advised that with unit being on pedestals the center of gravity is higher which can cause additional shaking from unit unit is currently working as designed."
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW0
Near Carlisle, PA 17013
Drew B.
Job Details: 06/07/2022
replaced all parts tested good full functions
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHV0
Near Mechanicsburg, PA 17050
Drew B.
Job Details: 06/07/2022
cx complaint that unit is working but when they finish the cycle and open the dishwasher up ahours later the unit has standing water that wasnt there after the cycle and seems to be little smelly.. found the check valve hose has failed allowing water to flow back in after cycle. ordering WPW10545278 and instock call when approved to reshd; ordrng 1 WPW10545278 (drain hose 100@trb check valve)
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near Macon, VA 23139
John P.
Job Details: 06/07/2022
"CX complaint unit shaking, checked unit for error codes none stored ran test cycle and normal cycle no issues found unit is on pedestal advised CX on loading and sorting and cycle selection also advised that with unit being on pedestals the center of gravity is higher which can cause additional shaking from unit unit is currently working as designed."
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Waynesboro, PA 17268
Andrew S.
Job Details: 06/07/2022
Per SP w11540964 I waas able to access and replace the heating element. I then tested the unit and found that it is functioning as intended without any leaks. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Thurmont, MD 21788
Ricky E.
Job Details: 06/07/2022
"installed icemaker, unit ks ok.."
We serviced a
WHIRLPOOL WASHER
Model MVW6230HW2
Near Ocean View, DE 19970
Michael E.
Job Details: 06/07/2022
"CX complaint: F8E1 error code. Tested and verified complaiont. Long fill error code. I found the inlet valve clogged with debris. I replaced the inlet valve, tested unit and it is now working properly. Job is complete; ordrng 1 W11220230 (inlet valve), used 1 W11220230 (valve) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Waynesboro, PA 17268
Andrew S.
Job Details: 06/07/2022
Per SP w11540964 I waas able to access and replace the heating element. I then tested the unit and found that it is functioning as intended without any leaks. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Thurmont, MD 21788
Ricky E.
Job Details: 06/07/2022
"installed icemaker, unit ks ok.."
We serviced a
WHIRLPOOL WASHER
Model MVW6230HW2
Near Ocean View, DE 19970
Michael E.
Job Details: 06/07/2022
"CX complaint: F8E1 error code. Tested and verified complaiont. Long fill error code. I found the inlet valve clogged with debris. I replaced the inlet valve, tested unit and it is now working properly. Job is complete; ordrng 1 W11220230 (inlet valve), used 1 W11220230 (valve) from stock"
We serviced a
KITCHENAID COOKTOP
Model KCGC506JSS00
Near Woodbine, MD 21797
Brian R.
Job Details: 06/07/2022
new house and not lived in yet. complaint is LF Burner not working. tested and checed unit and burner does light just takes a bit. its getting gas as well as spark. turned cap to different spots and light times were different. replaced spreader to try and unit was the same. put old part back on. could be bad cap as it does light. you blow over burner while lighting and it lights every time. cant switch caps around as they are fitted and theres only one of this cap on unit. will order cap set to switch out and test unit again. home is propain and unit was switched over as flames look good. will order parts and office will schedule. ; ordrng 1 W11344538 (Cap Set)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDB02
Near Mathews, VA 23109
Lucas R.
Job Details: 06/07/2022
"evacuated system, replaced compressor and drier, replaced evap, vacuumed to -30 ', charged 3.8 oz, verrified low pressure at 0 frost pattern forming, advised cx to allow 24 hours to cool, unit working as designed."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS04
Near ,
Michael E.
Job Details: 06/07/2022
CX complaint: pantry drawer cover will not stay in place. Tested and verified complaint. Cover looks to be in good working order but will not stay on when drawer is opened. Ordering pantry drawer cover. Cannot reschedule due to no one on site.; ordrng 1 W10827015 (cover)
We serviced a
KITCHENAID COOKTOP
Model KCGC506JSS00
Near Woodbine, MD 21797
Brian R.
Job Details: 06/07/2022
new house and not lived in yet. complaint is LF Burner not working. tested and checed unit and burner does light just takes a bit. its getting gas as well as spark. turned cap to different spots and light times were different. replaced spreader to try and unit was the same. put old part back on. could be bad cap as it does light. you blow over burner while lighting and it lights every time. cant switch caps around as they are fitted and theres only one of this cap on unit. will order cap set to switch out and test unit again. home is propain and unit was switched over as flames look good. will order parts and office will schedule. ; ordrng 1 W11344538 (Cap Set)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDB02
Near Mathews, VA 23109
Lucas R.
Job Details: 06/07/2022
"evacuated system, replaced compressor and drier, replaced evap, vacuumed to -30 ', charged 3.8 oz, verrified low pressure at 0 frost pattern forming, advised cx to allow 24 hours to cool, unit working as designed."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS04
Near ,
Michael E.
Job Details: 06/07/2022
CX complaint: pantry drawer cover will not stay in place. Tested and verified complaint. Cover looks to be in good working order but will not stay on when drawer is opened. Ordering pantry drawer cover. Cannot reschedule due to no one on site.; ordrng 1 W10827015 (cover)
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Camp Hill, PA 17011
Fred G.
Job Details: 06/07/2022
cx complaint washer lid cut their finger. inspected unit and found the glass lid is broken on the right side. called safety (SR7733808182) called TL (SR7733829229) ordering 1 (W11259006) scheduled cx for friday 6/10/22.; ordrng 1 W11259006 (lid)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Glenelg, MD 21737
Robert L.
Job Details: 06/07/2022
"upon arrival, cx still had ice in base, prior tech never moved out unit to check tube, just needed to be flushed out, cx to defrost for 24 hours to guarantee interal tube clear but was passing water at this time, part not needed, called office and processed refund of 152.97, should have been first call complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Towson, MD 21286
Keith H.
Job Details: 06/07/2022
cx complaint is water not dispensing ice cubes are small. inspected unit verified 120v to unit. put into diagnsotics ran water test and icemaker test the water wasnt dispsnesing at all i removed filter and water works great . culprit is bad filter cx will address it
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Camp Hill, PA 17011
Fred G.
Job Details: 06/07/2022
cx complaint washer lid cut their finger. inspected unit and found the glass lid is broken on the right side. called safety (SR7733808182) called TL (SR7733829229) ordering 1 (W11259006) scheduled cx for friday 6/10/22.; ordrng 1 W11259006 (lid)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Glenelg, MD 21737
Robert L.
Job Details: 06/07/2022
"upon arrival, cx still had ice in base, prior tech never moved out unit to check tube, just needed to be flushed out, cx to defrost for 24 hours to guarantee interal tube clear but was passing water at this time, part not needed, called office and processed refund of 152.97, should have been first call complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Towson, MD 21286
Keith H.
Job Details: 06/07/2022
cx complaint is water not dispensing ice cubes are small. inspected unit verified 120v to unit. put into diagnsotics ran water test and icemaker test the water wasnt dispsnesing at all i removed filter and water works great . culprit is bad filter cx will address it
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Middletown, PA 17057
Fred G.
Job Details: 06/07/2022
cx complaint when dispensing ice. ice doesnt always come out. inspected unit and found ice is being made. when you dispense ice you can hear the motor turning but no ice comes out. i pulled container out to found the plastic where the motor meets it is grinded away and the motor no longer makes contact with container. ordering 1 (W11185686). scheduled cx for a return visit on friday 6/10/22.; ordrng 1 W11185686 (ice-contnr)
We serviced a
WHIRLPOOL DRYER
Model WED5050LW0
Near La Plata, MD 20646
Justin S.
Job Details: 06/07/2022
cannot find this unit anywhere. found the store has trashed it
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS06
Near North Bethesda, MD 20852
Roberto I.
Job Details: 06/07/2022
"CX complaint frost in the freezer. Confirmed frost on the left inside the freezer. The track is not sliding properly because is covered by frost. Found door gasket not sealing properly on left top corner. Defrosted and lubricated track using part WP542638 from v/s. Formed gasket using heat. Door tested ok, gasket sealed properly all around.; ordrng 1 WP542638 (grease (RI v/s)), used 1 WP542638 (grease) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Middletown, PA 17057
Fred G.
Job Details: 06/07/2022
cx complaint when dispensing ice. ice doesnt always come out. inspected unit and found ice is being made. when you dispense ice you can hear the motor turning but no ice comes out. i pulled container out to found the plastic where the motor meets it is grinded away and the motor no longer makes contact with container. ordering 1 (W11185686). scheduled cx for a return visit on friday 6/10/22.; ordrng 1 W11185686 (ice-contnr)
We serviced a
WHIRLPOOL DRYER
Model WED5050LW0
Near La Plata, MD 20646
Justin S.
Job Details: 06/07/2022
cannot find this unit anywhere. found the store has trashed it
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS06
Near North Bethesda, MD 20852
Roberto I.
Job Details: 06/07/2022
"CX complaint frost in the freezer. Confirmed frost on the left inside the freezer. The track is not sliding properly because is covered by frost. Found door gasket not sealing properly on left top corner. Defrosted and lubricated track using part WP542638 from v/s. Formed gasket using heat. Door tested ok, gasket sealed properly all around.; ordrng 1 WP542638 (grease (RI v/s)), used 1 WP542638 (grease) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDG04
Near Gaithersburg, MD 20882
Ricky E.
Job Details: 06/07/2022
"installed parts, unit cks ok.."
We serviced a
MAYTAG DRYER
Model MED6200KW0
Near Severn, MD 21144
Justin S.
Job Details: 06/07/2022
left notes on unit about uneconomical to repair
We serviced a
WHIRLPOOL DRYER
Model WED7500GC0
Near Georgetown, DE 19947
Frederick R.
Job Details: 06/07/2022
Replaced hinge and door still not closing. CX has ecided to order whole door. CX paid 101.52 for inner door assembly by CC.; ordrng 1 W11126813 (door)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDG04
Near Gaithersburg, MD 20882
Ricky E.
Job Details: 06/07/2022
"installed parts, unit cks ok.."
We serviced a
MAYTAG DRYER
Model MED6200KW0
Near Severn, MD 21144
Justin S.
Job Details: 06/07/2022
left notes on unit about uneconomical to repair
We serviced a
WHIRLPOOL DRYER
Model WED7500GC0
Near Georgetown, DE 19947
Frederick R.
Job Details: 06/07/2022
Replaced hinge and door still not closing. CX has ecided to order whole door. CX paid 101.52 for inner door assembly by CC.; ordrng 1 W11126813 (door)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB329DMBM03
Near Palmyra, PA 17078
Fred G.
Job Details: 06/07/2022
"cx complaint unit has had cooling issues since may 25 to today. inspected unit and took temps. RC 34 degrees, FC 10 degrees. removed freezer door and removed evap cover to find the evap was frosted 3/4 of the way down. defrosted evap and test the heater and found it test good. unit is having a defrost issue. ordering 1 (W11524469), 1 (W11524653). please call cx once parts are in to schedule return visit.; ordrng 1 W11524469 (control) and 1 W11524653 (evap harness)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS
Near Chesterfield, VA 23832
Joseph D.
Job Details: 06/07/2022
"sump motor not plugged in properly, no power to sump motor. unit now working properly."
We serviced a
WHIRLPOOL RANGE
Model WFE535S0LZ0
Near Forest Hill, MD 21050
Neil H.
Job Details: 06/07/2022
REPLACED THE BAKE ELEMENT UNIT PRE HEATED IN 13 MINS TESTED GOOD.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB329DMBM03
Near Palmyra, PA 17078
Fred G.
Job Details: 06/07/2022
"cx complaint unit has had cooling issues since may 25 to today. inspected unit and took temps. RC 34 degrees, FC 10 degrees. removed freezer door and removed evap cover to find the evap was frosted 3/4 of the way down. defrosted evap and test the heater and found it test good. unit is having a defrost issue. ordering 1 (W11524469), 1 (W11524653). please call cx once parts are in to schedule return visit.; ordrng 1 W11524469 (control) and 1 W11524653 (evap harness)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS
Near Chesterfield, VA 23832
Joseph D.
Job Details: 06/07/2022
"sump motor not plugged in properly, no power to sump motor. unit now working properly."
We serviced a
WHIRLPOOL RANGE
Model WFE535S0LZ0
Near Forest Hill, MD 21050
Neil H.
Job Details: 06/07/2022
REPLACED THE BAKE ELEMENT UNIT PRE HEATED IN 13 MINS TESTED GOOD.
We serviced a
WHIRLPOOL MICROWAVE
Model KEMS309BSS00
Near Hershey, PA 17033
Fred G.
Job Details: 06/07/2022
cx complaint unti wont work. arrived and found unit was working. talked to cx and he said they reset the breaker on unit and unit was working ever since. entered into diag and found error code f6e6. advised cx that unit is wroking as of now but might needs a UI if it keeps happening. unit checks good. charged cx only for service call. 120
We serviced a
MAYTAG WASHER
Model MHW5500FW1
Near Oakton, VA 22124
Demonte S.
Job Details: 06/07/2022
"Inspected the unit. Found that the cx is saying that the Washer had Black Mold. I then checked the Washer. Found that the Dispenser , Tub & Bellow has Black Mold. Gave the cx a price quote. Cx will get another unit. If the cx calls back Order the Tub = W10901175, Dispenser = W10575334 & Bellow = Wpw10237499. Don't go without parts. Cx paid for the Service call only by Card. Cx is paid in full."
We serviced a
WHIRLPOOL O.T.R MICROWAVE
Model WMH31017HZ04
Near Abingdon, MD 21009
Neil H.
Job Details: 06/07/2022
REPLACED THE LOWER INTERLOCK SWITCHES AND THE CONTROL BOARD AND PANEL UNIT TESTED GOOD UNIT DISPLAYING PRIOR
We serviced a
WHIRLPOOL MICROWAVE
Model KEMS309BSS00
Near Hershey, PA 17033
Fred G.
Job Details: 06/07/2022
cx complaint unti wont work. arrived and found unit was working. talked to cx and he said they reset the breaker on unit and unit was working ever since. entered into diag and found error code f6e6. advised cx that unit is wroking as of now but might needs a UI if it keeps happening. unit checks good. charged cx only for service call. 120
We serviced a
MAYTAG WASHER
Model MHW5500FW1
Near Oakton, VA 22124
Demonte S.
Job Details: 06/07/2022
"Inspected the unit. Found that the cx is saying that the Washer had Black Mold. I then checked the Washer. Found that the Dispenser , Tub & Bellow has Black Mold. Gave the cx a price quote. Cx will get another unit. If the cx calls back Order the Tub = W10901175, Dispenser = W10575334 & Bellow = Wpw10237499. Don't go without parts. Cx paid for the Service call only by Card. Cx is paid in full."
We serviced a
WHIRLPOOL O.T.R MICROWAVE
Model WMH31017HZ04
Near Abingdon, MD 21009
Neil H.
Job Details: 06/07/2022
REPLACED THE LOWER INTERLOCK SWITCHES AND THE CONTROL BOARD AND PANEL UNIT TESTED GOOD UNIT DISPLAYING PRIOR
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW
Near Chesterfield, VA 23832
Joseph D.
Job Details: 06/07/2022
removed screw from inside rotor. unit now spinning properly.
We serviced a
JENN-AIR DISHWASHER
Model JDPSS246LL0
Near Gaithersburg, MD 20878
Julian H.
Job Details: 06/07/2022
replaced parts tested and working
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ01
Near Powhatan, VA 23139
John P.
Job Details: 06/07/2022
CX complaint unit not dispensing ice or water checked unit found wire not fully seated on the UI for water paddle seated wire found door gasket not sealing also found ice maker not cycling ordering ice maker and gasket; ordrng 1 W10830274 (Gasket) and 1 WPW10300024 (Ice maker)
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW
Near Chesterfield, VA 23832
Joseph D.
Job Details: 06/07/2022
removed screw from inside rotor. unit now spinning properly.
We serviced a
WHIRLPOOL DRYER
Model WED9750WL0
Near Mechanicsburg, PA 17055
Drew B.
Job Details: 06/07/2022
replaced the pulley belt was good rfunded belt cost off the labor owed cx paid the 105.37 via cash inserted in bluew enevelope
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ01
Near Powhatan, VA 23139
John P.
Job Details: 06/07/2022
CX complaint unit not dispensing ice or water checked unit found wire not fully seated on the UI for water paddle seated wire found door gasket not sealing also found ice maker not cycling ordering ice maker and gasket; ordrng 1 W10830274 (Gasket) and 1 WPW10300024 (Ice maker)
We serviced a
WHIRLPOOL O.T.R MICROWAVE
Model WMH31017HZ7
Near Hurlock, MD 21643
Alexander W.
Job Details: 06/07/2022
"CX stated light will stay on inspected tested and verified cx complaint installed part per previous diag tested unit, unit is now operating as desgined job is complete."
We serviced a
JENN-AIR DISHWASHER
Model JDPSS246LL0
Near Gaithersburg, MD 20878
Julian H.
Job Details: 06/07/2022
replaced parts tested and working
We serviced a
WHIRLPOOL DRYER
Model MED6230HW1
Near Ocean View, DE 19970
Michael E.
Job Details: 06/07/2022
"Replaced the inner door, gasket and hinge receiver as per previous diagnosis. Tested unit and it is now working properly. Job is complete"
We serviced a
WHIRLPOOL O.T.R MICROWAVE
Model WMH31017HZ7
Near Hurlock, MD 21643
Alexander W.
Job Details: 06/07/2022
"CX stated light will stay on inspected tested and verified cx complaint installed part per previous diag tested unit, unit is now operating as desgined job is complete."
We serviced a
WHIRLPOOL DRYER
Model WED9750WL0
Near Mechanicsburg, PA 17055
Drew B.
Job Details: 06/07/2022
replaced the pulley belt was good rfunded belt cost off the labor owed cx paid the 105.37 via cash inserted in bluew enevelope
We serviced a
WHIRLPOOL DRYER
Model MED6230HW1
Near Ocean View, DE 19970
Michael E.
Job Details: 06/07/2022
"Replaced the inner door, gasket and hinge receiver as per previous diagnosis. Tested unit and it is now working properly. Job is complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Seaford, DE 19973
Alexander W.
Job Details: 06/07/2022
"CX stated unit shuts off randomly. inspected tested and verified cx complaint installed part per previous diag and tested unit, unit is now operating as desgined job is complete."
We serviced a
WHIRLPOOL O.T.R MICROWAVE
Model WMH31017HB07
Near Glen Burnie, MD 21060
Kevin P.
Job Details: 06/07/2022
"in stalled all high voltage components and unit tests good, job complete."
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Virginia Beach, VA 23454
Carl A.
Job Details: 06/07/2022
"cx compating of unit not working,checked unit to find the following error codes F5E2 also shorted board replaced both parts tested and calibrated unit works as designed service call break down as follows service call 120.00parts 256.32shipping 15.00labor 110.00sub total 501.32tax 15.38grand total 516.70deposit 516.70; ordrng 1 W11307244 (latch), used 1 W11307244 (latch) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Seaford, DE 19973
Alexander W.
Job Details: 06/07/2022
"CX stated unit shuts off randomly. inspected tested and verified cx complaint installed part per previous diag and tested unit, unit is now operating as desgined job is complete."
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Williamsburg, VA 23185
Jason T.
Job Details: 06/07/2022
"Installed parts to complete the repair, found drain pump connector loose at the plastic mold. Installed drain pump from truck stock, calibrated and tested unit.. working as designed.; ordrng 1 W11497943 (Drain pump), used 1 W11497943 (Drain pump) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Virginia Beach, VA 23454
Carl A.
Job Details: 06/07/2022
"cx compating of unit not working,checked unit to find the following error codes F5E2 also shorted board replaced both parts tested and calibrated unit works as designed service call break down as follows service call 120.00parts 256.32shipping 15.00labor 110.00sub total 501.32tax 15.38grand total 516.70deposit 516.70; ordrng 1 W11307244 (latch), used 1 W11307244 (latch) from stock"
We serviced a
WHIRLPOOL ICE MAKER
Model WRS322FDAB05
Near Alexandria, VA 22315
Lloyd B.
Job Details: 06/07/2022
Cx complained the unit had broken parts. Installed new ice container and tested and the ice no longer gets stuck. Job complete
We serviced a
WHIRLPOOL O.T.R MICROWAVE
Model WMH31017HB07
Near Glen Burnie, MD 21060
Kevin P.
Job Details: 06/07/2022
"in stalled all high voltage components and unit tests good, job complete."
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Alexandria, VA 22311
Eric W.
Job Details: 06/07/2022
cx complant of unit not washing inspected unit found the adjutator is very lose tighten up bolt and also foud the hot and cold lines wheree back workds
We serviced a
WHIRLPOOL ICE MAKER
Model WRS322FDAB05
Near Alexandria, VA 22315
Lloyd B.
Job Details: 06/07/2022
Cx complained the unit had broken parts. Installed new ice container and tested and the ice no longer gets stuck. Job complete
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Williamsburg, VA 23185
Jason T.
Job Details: 06/07/2022
"Installed parts to complete the repair, found drain pump connector loose at the plastic mold. Installed drain pump from truck stock, calibrated and tested unit.. working as designed.; ordrng 1 W11497943 (Drain pump), used 1 W11497943 (Drain pump) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Alexandria, VA 22311
Eric W.
Job Details: 06/07/2022
cx complant of unit not washing inspected unit found the adjutator is very lose tighten up bolt and also foud the hot and cold lines wheree back workds
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Lorton, VA 22079
Lloyd B.
Job Details: 06/07/2022
"Cx complained of fc door opening when rc is closed. Could not duplicate the problem. When closing hard, the frz door may open less than 1' but closes immediatly. Explained all to tech support. They say not to send another damn tech out. Same SR. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WZF34X20DW04
Near Fredericksburg, VA 22401
Thomas B.
Job Details: 06/07/2022
Cx complaint unit is making noise ran unit for 20 mins no odd noises and unit is cooling normally. Unable to produce loud noise. Did find door off kilter had to remove hinge and reseat to put door back on track tested and inspected for proper use unit now functions normally
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM06
Near Annandale, VA 22003
Lloyd B.
Job Details: 06/07/2022
Cx complained the unit made noise. Inspected the unit and found the condensor was vibrating against the frame. Pushed the insulation further under the cond and tested and it no longer makes noise. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Lorton, VA 22079
Lloyd B.
Job Details: 06/07/2022
"Cx complained of fc door opening when rc is closed. Could not duplicate the problem. When closing hard, the frz door may open less than 1' but closes immediatly. Explained all to tech support. They say not to send another damn tech out. Same SR. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WZF34X20DW04
Near Fredericksburg, VA 22401
Thomas B.
Job Details: 06/07/2022
Cx complaint unit is making noise ran unit for 20 mins no odd noises and unit is cooling normally. Unable to produce loud noise. Did find door off kilter had to remove hinge and reseat to put door back on track tested and inspected for proper use unit now functions normally
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Fredericksburg, VA 22401
Thomas B.
Job Details: 06/07/2022
Cx complaint unit is not working properly inspected unit found nothing in pump tension on fan is loose ordring drain pump and control; ordrng 1 W11399433 (Control) and 1 W11399437 (Drain pump)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ02
Near Baltimore, MD 21206
Milton J.
Job Details: 06/07/2022
Appointment could not be made till after 8pm so tried calling CX to reschedule but going straight to VM. -MJrob; saved tckt
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ5
Near Williamsburg, VA 23188
Jason T.
Job Details: 06/07/2022
"Cx complaint, red glowing at the center turntable bezel frame, tested all circuits, found shorted motor. Installed turntable motor from truck stock, verified all unit functions for proper operation, working as designed. Cx did not provide an email address.; ordrng 1 W10642989 (Turntable motor), used 1 W10642989 (Turntable motor) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM06
Near Annandale, VA 22003
Lloyd B.
Job Details: 06/07/2022
Cx complained the unit made noise. Inspected the unit and found the condensor was vibrating against the frame. Pushed the insulation further under the cond and tested and it no longer makes noise. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ02
Near Baltimore, MD 21206
Milton J.
Job Details: 06/07/2022
Appointment could not be made till after 8pm so tried calling CX to reschedule but going straight to VM. -MJrob; saved tckt
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ5
Near Williamsburg, VA 23188
Jason T.
Job Details: 06/07/2022
"Cx complaint, red glowing at the center turntable bezel frame, tested all circuits, found shorted motor. Installed turntable motor from truck stock, verified all unit functions for proper operation, working as designed. Cx did not provide an email address.; ordrng 1 W10642989 (Turntable motor), used 1 W10642989 (Turntable motor) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Chesterfield, VA 23832
Chris B.
Job Details: 06/07/2022
replaced fc door and badge seated gasket unit working as desighned
We serviced a
MAYTAG REFRIGERATOR
Model MTF2191ARW
Near Baltimore, MD 21205
Milton J.
Job Details: 06/07/2022
Called CX and informed would not be able to make appointment till after 8pm so sould have to reschedule. CX calling on when he knows what day is good. -MJrob; saved tckt
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Haymarket, VA 20169
Daniel J.
Job Details: 06/07/2022
spoke with customer informed after last vist the water leak was worse and caused damage to hardwood flooring took pic and added to work order also inspected water line replaced gasket to water liine went to reinstalled fron threads had been cross threaded ordering new valve and returning with sump unabe to test due to water intet leaking before filliung; ordrng 1 W11434044 (inlet)
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Fredericksburg, VA 22401
Thomas B.
Job Details: 06/07/2022
Cx complaint unit is not working properly inspected unit found nothing in pump tension on fan is loose ordring drain pump and control; ordrng 1 W11399433 (Control) and 1 W11399437 (Drain pump)
We serviced a
MAYTAG REFRIGERATOR
Model MTF2191ARW
Near Baltimore, MD 21205
Milton J.
Job Details: 06/07/2022
Called CX and informed would not be able to make appointment till after 8pm so sould have to reschedule. CX calling on when he knows what day is good. -MJrob; saved tckt
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Haymarket, VA 20169
Daniel J.
Job Details: 06/07/2022
spoke with customer informed after last vist the water leak was worse and caused damage to hardwood flooring took pic and added to work order also inspected water line replaced gasket to water liine went to reinstalled fron threads had been cross threaded ordering new valve and returning with sump unabe to test due to water intet leaking before filliung; ordrng 1 W11434044 (inlet)
We serviced a
MAYTAG MICROWAVE
Model MVWP575GW1
Near Fairfax, VA 22031
Lloyd B.
Job Details: 06/07/2022
Cx complained the unit would not lock. Installed new latch and control and tested and it now operates as designed. Job complete
We serviced a
WHIRLPOOL OVEN
Model KSDB900ESS5
Near West River, MD 20778
Shane B.
Job Details: 06/07/2022
complaint is all burners having large yellow flames. confirmed complaint. i found unit has not been converted to run on LP. i converted all cooktop burners and regulator for LP. adjusted flame height. all burners now look good. unit is working as designed.
We serviced a
WHIRLPOOL RANGE
Model KFGG500ESS2
Near Burke, VA 22015
Lloyd B.
Job Details: 06/07/2022
Cx complained the units timer did not work. Inspected the unit and found no problems and no error codes and the timer counts down. Service declined. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Chesterfield, VA 23832
Chris B.
Job Details: 06/07/2022
replaced fc door and badge seated gasket unit working as desighned
We serviced a
WHIRLPOOL OVEN
Model KSDB900ESS5
Near West River, MD 20778
Shane B.
Job Details: 06/07/2022
complaint is all burners having large yellow flames. confirmed complaint. i found unit has not been converted to run on LP. i converted all cooktop burners and regulator for LP. adjusted flame height. all burners now look good. unit is working as designed.
We serviced a
WHIRLPOOL RANGE
Model WFE775H0HZ1
Near Mount Airy, MD 21771
Brian R.
Job Details: 06/07/2022
came out to replace part and small element in box. while top off checked power and had 120 to element when turning on each side of duel element. will reorder part and office will schedule.; ordrng 1 WPW10342780 (LF Element)
We serviced a
MAYTAG MICROWAVE
Model MVWP575GW1
Near Fairfax, VA 22031
Lloyd B.
Job Details: 06/07/2022
Cx complained the unit would not lock. Installed new latch and control and tested and it now operates as designed. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Hampton, VA 23666
Lucas R.
Job Details: 06/07/2022
"replaced container, tested, found impellernot seating to motor, causing auger not to turn, unable to seperate impeller from motor, ordering parts to complete repaitr; ordrng 1 WPW10309864 (divider) and 1 W11310391 (motor) and 1 WP63052-2 (impeller)"
We serviced a
WHIRLPOOL RANGE
Model KFGG500ESS2
Near Burke, VA 22015
Lloyd B.
Job Details: 06/07/2022
Cx complained the units timer did not work. Inspected the unit and found no problems and no error codes and the timer counts down. Service declined. Job complete
We serviced a
KITCHENAID FREEZER
Model KRMF706ESS05
Near Chesapeake, VA 23322
Austin D.
Job Details: 06/07/2022
"cx complaint the unit is leaking water down the back of the frdige. checked the unit and found that water was dripping from where the ice box was contacting the cabinet. therefore, i went ahead and added insulation to the ice box between the cabinet. removed all ice/water. put the unit back together. advised cx to monitor it and to let us know if the issue persitsts. cx agreed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Hampton, VA 23666
Lucas R.
Job Details: 06/07/2022
"replaced container, tested, found impellernot seating to motor, causing auger not to turn, unable to seperate impeller from motor, ordering parts to complete repaitr; ordrng 1 WPW10309864 (divider) and 1 W11310391 (motor) and 1 WP63052-2 (impeller)"