We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Fairfax, VA 22031
Lloyd B.
Job Details: 10/17/2022
"Cx complained the unit did not make ice. Inspected the unit and found the ice maker would not move in test 120 ice maker diagnostics. Installed new ice maker, reset power and tested again in step 120 and it cycled with a PA for pass. In step 96, water came from the dispenser and step 97 filled the ice maker. Job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS02
Near Fairfax, VA 22031
Lloyd B.
Job Details: 10/17/2022
"Cx complained of frost. Installed new rails, gasket and applied heat around the gasket for a better seal. Spoke with trade care and they said nothing is owed. Job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS02
Near Fairfax, VA 22031
Lloyd B.
Job Details: 10/17/2022
"Cx complained of frost. Installed new rails, gasket and applied heat around the gasket for a better seal. Spoke with trade care and they said nothing is owed. Job complete"
We serviced a
JENN-AIR MICROWAVE
Model JMW3430IL03
Near Alexandria, VA 22304
David J.
Job Details: 10/17/2022
CX complaint unit would do random things on its own. Arrived to unit powered down the unit and removed user interface as stated by previous tech. Install new user interface powered unit back on. Set up units and tested. Unit is now working as designed. Job complete.
We serviced a
WHIRLPOOL ICE MAKER
Model KUID308ESS2
Near Harwood, MD 20776
Shane B.
Job Details: 10/17/2022
installed pump and turned unit on. it began filling an cycling properly. unit is working as designed. i advised cx dump ice thats in unit tomorrow and run a few cleaning cycles before using any ice from the unit. the ice maker has been sitting unused for a while and its very dirty.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ0
Near Carlisle, PA 17015
Fred G.
Job Details: 10/17/2022
cx complaint unit leaks from left and right front corners. inspected unit and entered diag andf found 0 error codes. ran auto test and found tub gasket was not sealing the door. replaced tub gasket and found unit now leaks from the left side only. found water on side of inner door. also found water top left coner of cabinet seal. found new gasket had ripples. was able to smooth the gasket out and found unit now checks good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Bel Air, MD 21015
Neil H.
Job Details: 10/17/2022
replaced the i/m unit checked good cycled
We serviced a
KITCHENAID DISHWASHER
Model KDPE334GPS0
Near Washington, DC 20010
Shawn D.
Job Details: 10/17/2022
"cx complaint just installed and unit not working right said it puts water in but no washing is happening. inspected unit removed cover and found blue connection to diverter off snpped pic, housring to diverter is off. reconnected connector then checked unit for errors and had 9 1 let service cycle run and everything sounds good and now working now unit is good"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA75SAHZ0
Near Woodbridge, VA 22193
Demonte S.
Job Details: 10/17/2022
"Inspected the unit. Found that the cx is saying that water remains in the Filter Section. Ran Service Diagnostics on the unit. Error Codes are F4E3 = Motor isn't running. Checked the Sump Motor. Motor is fully plugged in. Sump Motor will not run. F7E1 = Heater not Heating. Ran Service Test on the unit. Unit Filled, Drained & Heated. Unit will need Sump Motor = W11219382. Cx paid by Card for the Service Call Only. If the cx calls back Order the Sump don't go without parts."
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Arlington, VA 22207
Jason A.
Job Details: 10/17/2022
Replaced DW htr element per TSP W11540964 & S17304. Ran test wash before pushing DW back into cabinet. Start NORMAL cycle. Unit is advancing. NO LEAKS > JJ
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Springfield, VA 22153
Robert W.
Job Details: 10/17/2022
"CX Recev a letter for service pointer. Inspected unit and found element needs to be replaced, replaced and tested uniut is working properly."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Waldorf, MD 20601
Mitchell H.
Job Details: 10/17/2022
cx complaint units freezer is ver frosty. got to unit and found freezer door not shut all the way and bin in freezer backwards causing units door not to shut. adjusted basket and cleared all ice. units freezer is good to go.cx asked if i could change fridge swing so changed that real quick and unit is now good to go. job completed.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS05
Near Falls Church, VA 22043
Lloyd B.
Job Details: 10/17/2022
"Cx complained the ice door did not close. Inspected the and found when hitting the ice paddle, the door opened and closed 6 out of 6 times. So far job complete"
We serviced a
KITCHENAID RANGE
Model KGSA906PSS02
Near Falls Church, VA 22046
Lloyd B.
Job Details: 10/17/2022
Cx complained the unit did not light. Inspected the unit and found spark could be heard but not at the ignitor. Loose wire was fixed and now it lights on each attempt. Job complete
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Springfield, VA 22153
Robert W.
Job Details: 10/17/2022
"Replaced splutch, actuator and belt tested unit and tested unit is working proprly."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF320PADB1
Near Falls Church, VA 22042
Lloyd B.
Job Details: 10/17/2022
"Cx complained the unit did not drain. Inspected the unit and found debris in the pump. Removed debris and tested and it now fills, washes and drains. No leaks. Job complete"
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Myrtle Beach, SC 29588
Jason T.
Job Details: 10/17/2022
"Installed UI-panel, verified all unit functions for proper operation, working as designed."
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Salisbury, MD 21804
Andrew W.
Job Details: 10/17/2022
"Per prior diagnosis, replaced parts ordered by prior tech. also asked cx about what they were experiencing and cx stated the problem occurs during light and heavy loads only. cx described a light load as 2 sets of delicates and a set of pajamas. informed cx that this may be too light of a load and to let more accumulate and she would likely see a difference in the issues experienced. tested unit and unit passed with no issues. calibrated unit also. unit is working as designed. job complete"
We serviced a
AMANA RANGE
Model ACR4303MFS7
Near Nottingham, MD 21236
Marc M.
Job Details: 10/17/2022
"cx complaint all elements at the cooktop are defective. cx states unit will turn the elements on and off in intervals during cooking. inspected unit and found that the issue the cx is reffering to is simply the result of normal operation. removed rear panel and found no shorts visible at infinite switches and terminal block is receiving 240v. determined that unit is operating as desigend per use and care guide w11235898, page 6: 'Starting in June 2018 Whirlpool is equipping this product with new temperature-limiting coils pursuant to the updated standards in UL858. These new coils may vary cooking times compared to your old cooktop, e.g., a slightly longer time to boil large volumes of water'. documented with service matters under file number"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near ,
Marc M.
Job Details: 10/17/2022
"cx complaint unit not dispensing water or producing ice. inspected unit and first removed filter attempt use of bypass plug. with bypass plug installed to filter head the unit will both cycle water to the icemaker as welll as dispense at the dispenser. cx will need to simply replace the filter at the appropriate intervals, per use and care guide. unit checks good."
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Myrtle Beach, SC 29577
Jason T.
Job Details: 10/17/2022
"Installed control and actuator, calibrated and tested unit...working as designed."
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Chesapeake, VA 23321
Zachery R.
Job Details: 10/17/2022
"cx complaint unit not advancing cycle, checked unit, no faults present, ran auto cycle, lid would not latch, replaced latch, calibrated and tested, unit working as designed."
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Chesapeake, VA 23321
Zachery R.
Job Details: 10/17/2022
"cx complaint unit not advancing cycle, checked unit, no faults present, ran auto cycle, lid would not latch, replaced latch, calibrated and tested, unit working as designed."
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Bel Air, MD 21015
Neil H.
Job Details: 10/17/2022
"replaced the gearcase,clutch,rotor,stator."
We serviced a
KITCHENAID ICE MAKER
Model KUIX535HPA01
Near Myrtle Beach, SC 29572
Jason T.
Job Details: 10/17/2022
"Installed recirculation pump, ran factory diagnostic test to verify unit operation...working as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Alexandria, VA 22314
David J.
Job Details: 10/17/2022
Cx complaint unit warmer then expected. Inspected unit and found temps at 46 and 45. Inspected cooling fan on evap. Fan is working properly. Inspected all airflow vents and found nothing blocking to restrict airflow. Inspected door seals and found all four door to be properly sealing. Spoke with Cx about putting hot food inside unit and he stated they do not. Unit fall under service pointer W11512008A. Pulled unit from cabinet and unplugged. Removed old ACU and replaced with new. Plugged unit back in and set temps. Unit is powered on and fans are working. Explained to Cx to let unit cook for 24 hours and check back. If unit is still not cooling properly to give us a call back. As of now unit is working as intended. JOB COMPLETE
We serviced a
WHIRLPOOL RANGE
Model KSGB900ESS5
Near Sterling, VA 20165
Richard B.
Job Details: 10/17/2022
"CX complant., Drawer still off. Inspecte unit and found when inspecting drawer glides , left side closes good while righ side dosent quite pull itself closed due to closer spring at end is riveted too tight not allowing spring to fully close. Replaced right side rail and tested unit. Now working as designed. Job completed, RB"
We serviced a
WHIRLPOOL DRYER
Model WED8127LW1
Near Scottsville, VA 24590
Kyle A.
Job Details: 10/17/2022
Cx complaint of unit taking multiple loads to dry clothes. Did confirm and found moisture harness not completely seated also found vent obstructed. Removed obstruction and reseated harness and unit is now as designed.
We serviced a
JENNAIR DISHWASHER
Model JDPSS246LL0
Near Arlington, VA 22201
Jason A.
Job Details: 10/17/2022
CX complaint DW F8E4 error code. Cleared error & ran test wash. Start NORMAL cycle & no errors. NO LEAKS > JJ
We serviced a
MAYTAG REFRIGERATOR
Model MFW2055FRZ00
Near Dundalk, MD 21222
Marc M.
Job Details: 10/17/2022
"cx complaint unit not cooling properly. inspected unit and found that the fc evap cover was frozen over with ice. removed evap cover to find that the unit has been effectively defrosting at the bottom of the evap (pics taken) as well as developing proper frost pattern when in active cooling status. unit lilely had temporary air leak or possible fan stall, tho fan is currently running, to develop this pattern of ice blockage. cleared all ice and encouraged cx to continue to monitor temps. unti now checks good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Centreville, VA 20121
Carl R.
Job Details: 10/17/2022
"Cx complaint is, Water is leaking from water dispenser. Talked with cx and she is explaining to me that the water dispenser is dripping water from dispenser after the valve behind the refrigerator has been replaced. Pulled unit from the wall, and seen the new water valve, and unit still leaks. Informed cx that her water pressure might be to low, or to high of a pressure. Cx needs a plumber to increase or decrease water pressure. Unit working properly. No parts needed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW08
Near Fredericksburg, VA 22408
Thomas B.
Job Details: 10/17/2022
Cx complaint unit is not working properly inspected unit removed and replaced the ice maker tested unit now functions normally
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ0
Near Elkton, MD 21921
Alexander W.
Job Details: 10/17/2022
"Replaced special project heater from pre-id parts tested unit, unit is now operating as designed job is complete."
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Silver Spring, MD 20904
Dustin F.
Job Details: 10/17/2022
"Replaced DW Heating element per WPTested unit (ran 3 test cycles), and confirmed no leaks or codes. unit operating as designed."
We serviced a
WHIRLPOOL O.T.R MICROWAVE
Model WMH31017HS6
Near Little River, SC 29566
Jason T.
Job Details: 10/17/2022
"Cx complaint, top frame cabinet dented left-right side, pics on SD. Per cx stated the Home Builder D.R. Horton Home supervisor Shaun is replacing the unit for the cx."
We serviced a
WHIRLPOOL COOKTOP
Model WFG515S0JS2
Near Sandy Hook, VA 23153
Jerod R.
Job Details: 10/17/2022
"tested unit found unit needed valve adjustment on 2 valves , adjusted valves and tested unitis now fully functional"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Falls Church, VA 22042
Lloyd B.
Job Details: 10/17/2022
Cx has a unit that needed the upgraded heater. Installed new element and the unit shall heat and not leak. Job complete
We serviced a
MAYTAG REFRIGERATOR
Model MSD2456DEQ
Near Annandale, VA 22003
Lloyd B.
Job Details: 10/17/2022
Cx says the unit is 21yrs old and says the costs are to much
We serviced a
WHIRLPOOL WASHER
Model MVWX655DW
Near Herndon, VA 20170
Richard B.
Job Details: 10/17/2022
"CX complant. Softener not getting picked up. Inspected unit and found inlet thermister error code. Cold valve is making noise and measures at boyttom of range at 890 , Quoting cx price to change valve, CX paying 120 service only . RB"
We serviced a
WHIRLPOOL ICE MAKER
Model WUI75X15HZ01
Near Herndon, VA 20170
Richard B.
Job Details: 10/17/2022
"CX complant. Ice maker leaked . Inspected unit prior and found ice maker needs drain pump installed due to drain being above grade. Installed ice maker and cycled power to unit to test , No leaks , Ice maker draining fine and producing ice, Job completed, RB"
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near Harpers Ferry, WV 25425
Ricky E.
Job Details: 10/17/2022
"installed part, unit cks ok.."
We serviced a
WHIRLPOOL DRYER
Model WDF520PADM9
Near McLean, VA 22102
Jason A.
Job Details: 10/17/2022
CX complaint DW not drying. Ran test wash. Heater element heats. Checked rinseaid & detergent dispenser & hi loop in drain. Advbised CX use rinseaid & hi temp wash+extended dry > JJ
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Woodbridge, VA 22193
Demonte S.
Job Details: 10/17/2022
"Inspected the unit. Found that the cx is saying that the Refrigerator isn't Dispensing Ice. Checked the Ice Maker. Unit is making Ice. Tried to Dispense Ice from the Dispenser. No noise from the Auger Motor. Checked the Auger Motor. Found that the Auger Motor isn't plugged in. Plugged in Auger Motor. ( Also advised the cx to read the Use and Care Guide, about clearing the Ice Bin every once in a while. Large Ice Clumps in Ice Bin. Cleared Ice. ) Tested the unit. Unit is now Dispensing Cubed / Crushed Ice. Unit is working as Designed."
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS20
Near Myrtle Beach, SC 29579
Jason T.
Job Details: 10/17/2022
"Installed inner door assembly, verified function by heating up a cup of water for 1 minute...unit is working as designed."
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Kingsville, MD 21087
Neil H.
Job Details: 10/17/2022
replaced the console the way tech line said and unit came on and working recalb. unit tested/checked good
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS00
Near Dumfries, VA 22026
Robert W.
Job Details: 10/17/2022
CX Complaint is there is water leaking from the led in the RC. Inspected unit and pulled left RC led and found ice building behind is alot of condinsation. Called techline and explained issue send whirlpool techline pictures withg pictures they can tell there is a void in the insulation. unit is going for review
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKB0
Near Fredericksburg, VA 22407
Tanner B.
Job Details: 10/17/2022
Installed new heater and tested unit . Job complete
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Richmond, VA 23223
Jonathon C.
Job Details: 10/17/2022
this is a duplicate job. job is already complete.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS4
Near Ampthill, VA 23234
Chris B.
Job Details: 10/17/2022
cx complaint unit door gasket will not stay in place is not allowing door to seal insp unit conf cx comp replaced door gasket tested unit working as desighned
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ1
Near Hagerstown, MD 21740
Ricardo S.
Job Details: 10/17/2022
"Replaced ignitor, unit tested several times with cx and works great"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Frederick, MD 21702
Justin S.
Job Details: 10/17/2022
replaced the control and the sump and ran the unit through diagnostics. the unit is now good
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Clifton, VA 20124
Carl R.
Job Details: 10/17/2022
"Cx complaint is, Broken or Missing Parts - Dishwasher - PRE-ID Front Door Panel. Removed screws, and screws from panel to swap console UI over to new console. Installed new console cover, and front panel and screws. Unit working properly."
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Stanardsville, VA 22973
Eric F.
Job Details: 10/17/2022
"Installed parts, tested unit, unit working as designed."
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Stanardsville, VA 22973
Eric F.
Job Details: 10/17/2022
"Installed parts, tested unit, unit working as designed."
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRS07
Near West Point, VA 23181
Lucas R.
Job Details: 10/17/2022
"thawed evap, verrified thermistor in range at 4k ohmd after thawing from 2 pk wires at control, replaced control (onsite from whirlpool), verrified heater function, unit working as designed."
We serviced a
MAYTAG WASHER
Model MVWB855DC4
Near Carson, VA 23830
John P.
Job Details: 10/17/2022
CX complaint unit not draining checked unit found wire not fully seated on drain pump seated wire tested working as designed
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS1
Near Richmond, VA 23225
John P.
Job Details: 10/17/2022
392 10:02330 10:08383 10:13345 10:17387:10:20346 10:25388 10:28358 10:56395 11:01CX complaint unit not baking properly perform temperature calibration filmed oven off by about 13� set of set to 15�.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW08
Near Chesterfield, VA 23832
John P.
Job Details: 10/17/2022
Installed ice maker pushed test button ice maker cycle and filled.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW08
Near Chesterfield, VA 23832
John P.
Job Details: 10/17/2022
Installed ice maker pushed test button ice maker cycle and filled.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Magnolia, DE 19962
Frederick R.
Job Details: 10/17/2022
CX complaint as WM no spin. Verified prior diagnosis from cpacitor covered with oil. Replaced capacitor. Calibrated unit and tested. WM now working properly. Job is complete
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Magnolia, DE 19962
Frederick R.
Job Details: 10/17/2022
CX complaint as WM no spin. Verified prior diagnosis from cpacitor covered with oil. Replaced capacitor. Calibrated unit and tested. WM now working properly. Job is complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Westminster, MD 21157
Brian R.
Job Details: 10/17/2022
cx complaint is no ice again. turning ice maker off and then back on and nothing. tried pressing test button and nothing. mold was full and stuck half way around. replaced part and ran tests again and now unit checks. job complete.
We serviced a
WHIRLPOOL FREEZER
Model WRT112CZJZ
Near Frederick, MD 21702
Ricardo S.
Job Details: 10/17/2022
"Replaced parts. reset power, frost pattern is good."
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near Bethesda, MD 20814
Roberto I.
Job Details: 10/17/2022
"Cx complaint unit doesn't spin water out from clothes.Ran diag, found F0E2 error. Ran atest cycle and then manual spin, the unit worked as designed. Ran a quick cycle with 5 bathroom towels as a load. The cycle ended and the unit spinned ok. I was unable to replicate any issue."
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Harrington, DE 19952
Frederick R.
Job Details: 10/15/2022
"CX complaint is WM not working. Replaced pulley, belt and shield per prior diagnosis. Tested unit and it is now working properly. Job is complete"
We serviced a
MAYTAG REFRIGERATOR
Model MRT311FFFE01
Near Chantilly, VA 20152
Robert W.
Job Details: 10/15/2022
"CX complaint is the unit isnt cooling RC. Inspected unit and found the RC door gasket not sealing causing the return vents to clogg with frost, Cleared frost and sealed door gasket unit is working properly."
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Brambleton, VA 20148
Robert W.
Job Details: 10/15/2022
Replaced door gasket unit is workin gproperly.
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JS1
Near Burtonsville, MD 20866
Israel R.
Job Details: 10/15/2022
Installed all parts and tested. Unit is back to normal operations.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBBL206EPA01
Near Derwood, MD 20855
Israel R.
Job Details: 10/15/2022
Service Pointer #: W11606409. S84638. Customer complaint unit light are not turining on and they were flickering. I tested the unit and found all light are out and some are dimming. I replace all light per service pointer. collected 120. Unit is back to normal operations.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507HPS03
Near Bethesda, MD 20814
Israel R.
Job Details: 10/15/2022
Installed new ice maker nad tested. Unit is back to normal operations.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW08
Near Chevy Chase, MD 20815
Israel R.
Job Details: 10/15/2022
Installed new control and damper. Unit is back to normal opertions.
We serviced a
WHIRLPOOL FREEZER
Model JBZFL24IGX00
Near Washington, DC 20012
Israel R.
Job Details: 10/15/2022
Installed ice maker and tested unit is harvesting. Unit is back to normal operatiuons.
We serviced a
WHIRLPOOL FREEZER
Model WRV986FDEM01
Near Takoma Park, MD 20912
Israel R.
Job Details: 10/15/2022
Installed new baffles and auger shaft. THe customer complaint that the freezer was not freezing anymore. I found it is very warm. I replaced parts and tested for compressor and on low speed the compressor is reading 69 watts and on highspeed is 139 watts so seems like the compressor is good and filled but is very hot and i can hear rod noises. But the evap was overfrosting again. and when i ran test 4 it would not frost all of the evap. I also found thermistor loose on the evap and the RC compartment thermistor cover tab was broken had to ziptie the thermistor to the side of the evap cover. It could be that the RC was not reading temps correctly and was cooling RC too much becasue it thought it was warm. Or we have and innefficient compressor. Unit is cooling now.
We serviced a
MAYTAG WASHER
Model MHW5630HW2
Near Myrtle Beach, SC 29579
Jason T.
Job Details: 10/15/2022
"With the help of the cx, removed dryer from top of washer, installed all parts to complete the repair. Ran factory test # 12 to verify unit operation, working as designed."
We serviced a
WHIRLPOOL WASHER
Model MVW6230HW1
Near Pawleys Island, SC 29585
Jason T.
Job Details: 10/15/2022
"Installed drive motor, calibrated and tested unit...working as designed."
We serviced a
WHIRLPOOL WASHER
Model MVW6230HW1
Near Pawleys Island, SC 29585
Jason T.
Job Details: 10/15/2022
"Installed drive motor, calibrated and tested unit...working as designed."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Dagsboro, DE 19939
Frederick R.
Job Details: 10/15/2022
CX complaint is wet clothes. Inspected/tested and could not verify complaint. Tested several times and all functions are working properly. CX speaks with an accent so from what I took from him is clothes are wet at end of cycle. Explained to him the proper way of loading and washing certain fabrics together. Thinking the unit is going off balanve and shutting down. Unit is working properly. Job is complete
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Dagsboro, DE 19939
Frederick R.
Job Details: 10/15/2022
CX complaint is wet clothes. Inspected/tested and could not verify complaint. Tested several times and all functions are working properly. CX speaks with an accent so from what I took from him is clothes are wet at end of cycle. Explained to him the proper way of loading and washing certain fabrics together. Thinking the unit is going off balanve and shutting down. Unit is working properly. Job is complete
We serviced a
MAYTAG REFRIGERATOR
Model MRT711SMFZ02
Near College Park, MD 20740
Israel R.
Job Details: 10/15/2022
Installed all parts and tested. Unit drawer is not fallin goff. Unit is back to normal operations.
We serviced a
MAYTAG REFRIGERATOR
Model MRT711SMFZ02
Near College Park, MD 20740
Israel R.
Job Details: 10/15/2022
Installed all parts and tested. Unit drawer is not fallin goff. Unit is back to normal operations.
We serviced a
WHIRLPOOL RANGE
Model W5CG3625XS00
Near Ashburn, VA 20148
Robert W.
Job Details: 10/15/2022
Replaced RF valve and tested unit is working properly.
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRS07
Near Pawleys Island, SC 29585
Jason T.
Job Details: 10/15/2022
"Installed control box, verified proper air flow, cooling-freezing, unit is working as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS04
Near Georgetown, SC 29440
Jason T.
Job Details: 10/15/2022
"Installed parts to complete the repair, vacuumed and charged with 4.5 oz. of r134a. Verified proper air flow, cooling-freezing, working as designed."
We serviced a
WHIRLPOOL FREEZER
Model WRF757SDHZ03
Near Dagsboro, DE 19939
Frederick R.
Job Details: 10/15/2022
CX complaint is no cool. Compressor not working. Replaced compressor and drier per prior diagnosis. Pressure tested with nitrogen and found no leaks or restrictions. Vac's unit down to 30in for 15mins and vac held after closing gauges. Filled unit with 56g of R600a. Compressor turned on and stayed on. Informed CX to give it 24-48 hrs to get to temps. Unit is now working properly. Job is complete
We serviced a
WHIRLPOOL FREEZER
Model WRF757SDHZ03
Near Dagsboro, DE 19939
Frederick R.
Job Details: 10/15/2022
CX complaint is no cool. Compressor not working. Replaced compressor and drier per prior diagnosis. Pressure tested with nitrogen and found no leaks or restrictions. Vac's unit down to 30in for 15mins and vac held after closing gauges. Filled unit with 56g of R600a. Compressor turned on and stayed on. Informed CX to give it 24-48 hrs to get to temps. Unit is now working properly. Job is complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Laurel, DE 19956
Michael E.
Job Details: 10/14/2022
Replaced control board as per previous diagnosis. Tested and lights are now working properly. Additional complaint: water on top of FC gasket and on yoden. I unplugged the condenser fan and tested the yoder after 10 min. I was only getting 3 spots that are warming up. Most of yoden is not warming. Called WPTL Gaskets above and below yoden were sealing properly and no water coming from RC. Unit is unrepairable. WPTL had asked i take pic of yoden moisture but i had already wiped it down while testing yoden temp. I asked CX to take a pic of yoden and to email it to me once it reappears so i cdan send it to WP once they get back with me. Job is complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Laurel, DE 19956
Michael E.
Job Details: 10/14/2022
Replaced control board as per previous diagnosis. Tested and lights are now working properly. Additional complaint: water on top of FC gasket and on yoden. I unplugged the condenser fan and tested the yoder after 10 min. I was only getting 3 spots that are warming up. Most of yoden is not warming. Called WPTL Gaskets above and below yoden were sealing properly and no water coming from RC. Unit is unrepairable. WPTL had asked i take pic of yoden moisture but i had already wiped it down while testing yoden temp. I asked CX to take a pic of yoden and to email it to me once it reappears so i cdan send it to WP once they get back with me. Job is complete
We serviced a
JENN-AIR HOOD
Model JXT8036ADS
Near Bethesda, MD 20816
Ricardo S.
Job Details: 10/14/2022
"Cx complains that the hood not working at all, inspected unit, terminal block receives 120vac, connection cks ok, the main board is dead, the part is no longer available part# 49001044"
We serviced a
JENN-AIR HOOD
Model JXT8036ADS
Near Bethesda, MD 20816
Ricardo S.
Job Details: 10/14/2022
"Cx complains that the hood not working at all, inspected unit, terminal block receives 120vac, connection cks ok, the main board is dead, the part is no longer available part# 49001044"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Washington, DC 20002
Samuel R.
Job Details: 10/14/2022
replaced thermister and advised cx give unit 24hrs to come up to temp
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Washington, DC 20002
Samuel R.
Job Details: 10/14/2022
replaced thermister and advised cx give unit 24hrs to come up to temp
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Stevensville, MD 21666
Alexander W.
Job Details: 10/14/2022
"Cx stated unit not doing anything inspected repeated and verified cx complaint installed part per previous diag tested unit, unit is now operating as designed job is complete."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS00
Near Townsend, DE 19734
Andrew W.
Job Details: 10/14/2022
"Cx complaint is unit not making ice. inspected and verified complaint. cx just recently replaced water filter, checked ice bin and unit has been making ice and cx has been using it. ice bin was half full on arrival and was in the process of producing more ice. unit is working as designed. job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Middletown, DE 19709
Andrew W.
Job Details: 10/14/2022
"Cx complaint is unit not going past sensing mode. inspected and verified complaint. found cx had unit set to deep water wash in the normal cycle. informed cx that this will not work with those settings. tested unit and checked for error codes. unit had no error codes and performed all functions as designed. unit is working as designed, job complete."
We serviced a
WHIRLPOOL FREEZER
Model WRS325SDHZ08
Near Perryville, MD 21903
Andrew W.
Job Details: 10/14/2022
Cx complaint is unit not cooling both sections. inspected and verified complaint. checked the compressor and got a good amp draw with it running. checked the evap for a frost pattern and it was a little low but still good. went to check damper and found it hanging off the cabinet a little. cx was quoted on last visit for a damper repair and declined. cx installed his own damper before this visit. found second hole for screw and multiple wires pinched on the harness coming out of the cabinet. Called WPTL and spoke to Andy. per WPTL unit is non-repairable due to wire into the cabinet being severed. giving SR# to cx to reach out to cx service for further steps. job complete
We serviced a
JENN-AIR REFRIGERATOR
Model JS42PPDUDE01
Near Davidsonville, MD 21035
Shane B.
Job Details: 10/14/2022
complaitn is multipel LEDs being out. confiremd compaint. replaced all lights with preIDed lights per service pointer. all lights now work. unit is working as designed.
We serviced a
JENN-AIR REFRIGERATOR
Model JS42PPDUDE01
Near Davidsonville, MD 21035
Shane B.
Job Details: 10/14/2022
complaitn is multipel LEDs being out. confiremd compaint. replaced all lights with preIDed lights per service pointer. all lights now work. unit is working as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Chesterfield, VA 23838
John P.
Job Details: 10/14/2022
Installed gasket and mullion tested working as designed
We serviced a
JENN-AIR DISHWASHER
Model JDTSS246GL0
Near ,
Thomas B.
Job Details: 10/14/2022
Cx complaint unit is not working properly inspected unit found builder was worried about a quarter sized dent in rear on the rubber coating it did not dent the inside of tub and there is no cracks or spidering from spot clean dent no damage to unit builder wanted unit looked over for further damages none detected ran a cycle no leaks tested again for good measure no leaks unit is working as designed cx doesn't want tub replaced
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB02
Near Grandy, NC 27939
Branden R.
Job Details: 10/14/2022
came out to replace parts on unit disassembled and replaced door steamed gasket and tested unit is running as designed .