We serviced a
WHIRLPOOL HOOD
Model KXD4630YSS06
Near Fairfax Station, VA 22039
Demonte S.
Job Details: 06/08/2022
Inspected the unit. Found that the cx is saying that the Down Draft keeps going up and down / will not stop. Found that the top panel is holding down the button. Adjusted the top panel. Found that the Down Draft will not go all the way up without holding the button down. This is because there is a installation issue. There are no feet to hold the unit into place because the floor vent is too fair away. They pulled the unit foward about 2-3 inches this is making the unit lean forward. Cx has a big installation issue that needs to be fixed . Please see Sd Pictures.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ05
Near Mineral, VA 23117
Eric F.
Job Details: 06/08/2022
Confirmed cx complaint unit freezer LED light out. Ordering freezer LED.; ordrng 1 W11520324 (LED)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Powhatan, VA 23139
Joseph D.
Job Details: 06/08/2022
"found lower icemaker off. cx complaint that upper icemaker is slow. units lower rails not pulling in door properly. adjusted temp, rails, lower icemaker and defrost settings. unit now working properly."
We serviced a
WHIRLPOOL RANGE
Model KOCE500ESS20
Near McLean, VA 22101
Lloyd B.
Job Details: 06/08/2022
Cx complained of damage to door. Installed new door and nameplate and there is no longer damage. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ05
Near Mineral, VA 23117
Eric F.
Job Details: 06/08/2022
Confirmed cx complaint unit freezer LED light out. Ordering freezer LED.; ordrng 1 W11520324 (LED)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Powhatan, VA 23139
Joseph D.
Job Details: 06/08/2022
"found lower icemaker off. cx complaint that upper icemaker is slow. units lower rails not pulling in door properly. adjusted temp, rails, lower icemaker and defrost settings. unit now working properly."
We serviced a
WHIRLPOOL RANGE
Model KOCE500ESS20
Near McLean, VA 22101
Lloyd B.
Job Details: 06/08/2022
Cx complained of damage to door. Installed new door and nameplate and there is no longer damage. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WUR50X24HZ02
Near East York, PA 17402
Bernard M.
Job Details: 06/08/2022
"Cx complaint unit doesn't cool to the temp in which it is set. When arrived unit was running as designed but temp was set at 35 degrees but reading 45. Accessed evap and found ball of ice built up on the upper left side above evap. Contacted TL and spoke with Clif, and ran amp draw of 16 amps, which is slighlty above normal. TL stated there could be restriction and a sealed system repair would be needed. Ordering parts and 3 call count for repair, once parts are in contact cx to reschedule.7733833614; ordrng 1 W10163273 (drier) and 1 8201787 (compressor)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Halethorpe, MD 21227
Eric W.
Job Details: 06/08/2022
cx complant of unit not cooling again inspected unit found bouth evap frozen over again unit will need new 3 way valve ss tec only cx is going to thaw out unit; ordrng 1 W11575003 (3 way valve)
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JS
Near Elkton, MD 21921
Milton J.
Job Details: 06/08/2022
CX complaint F1E0 code. Installed new Control as ordered by previous tech. Tested and is now functioning properly. -MJrob
We serviced a
WHIRLPOOL REFRIGERATOR
Model WUR50X24HZ02
Near East York, PA 17402
Bernard M.
Job Details: 06/08/2022
"Cx complaint unit doesn't cool to the temp in which it is set. When arrived unit was running as designed but temp was set at 35 degrees but reading 45. Accessed evap and found ball of ice built up on the upper left side above evap. Contacted TL and spoke with Clif, and ran amp draw of 16 amps, which is slighlty above normal. TL stated there could be restriction and a sealed system repair would be needed. Ordering parts and 3 call count for repair, once parts are in contact cx to reschedule.7733833614; ordrng 1 W10163273 (drier) and 1 8201787 (compressor)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Halethorpe, MD 21227
Eric W.
Job Details: 06/08/2022
cx complant of unit not cooling again inspected unit found bouth evap frozen over again unit will need new 3 way valve ss tec only cx is going to thaw out unit; ordrng 1 W11575003 (3 way valve)
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JS
Near Elkton, MD 21921
Milton J.
Job Details: 06/08/2022
CX complaint F1E0 code. Installed new Control as ordered by previous tech. Tested and is now functioning properly. -MJrob
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM00
Near East Berlin, PA 17316
Sal R.
Job Details: 06/08/2022
"CX complai t is that the unit is making a loud fan noise , also that the ilghts and pantry Ui are intermitant. I found that there is a break in the harness close to the track as well as moistur under the UI. I also found the FC evap to be frosted over. I am ordering 1 FC evap fan moto / harness (W11109595), 1 pantry harness (W11170612), and 1 pantry UI (WPW10677119). All parts are avalible, CX is leaving Country and willl not be back untill 6/18. I ahve set a return date for 6/20. Return visit will need to be 2 call counted , payment for 2 call count is lumped in with labor charges.; ordrng 1 2callcount (2 call count) and 1 W11109595 (FC Evap fan motor with harness 15 @ tribs) and 1 W11170612 (pantry harness 66@tribs) and 1 WPW10677119 (pantry UI 9 @tribs)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDM01
Near Stafford, VA 22554
Thomas B.
Job Details: 06/08/2022
Cx complaint unit is not working properly inspected unit removed and replaced the compressor and drier with parta in box tested and inspected for proper use unit now functions normally
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near McLean, VA 22101
Jason A.
Job Details: 06/08/2022
CX complaint FRIGE warm temps & RC evap ice up. Weak partial frost pattern. Replaced RC evap / pan & secure thermistor. Replaced compressor & install UV drier & coupler. Check for leaks & run vac. Filled with 5.50 OZ R134. Unit has good pressures & good frost pattern. Rapid equalization pressures > JJ
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM00
Near East Berlin, PA 17316
Sal R.
Job Details: 06/08/2022
"CX complai t is that the unit is making a loud fan noise , also that the ilghts and pantry Ui are intermitant. I found that there is a break in the harness close to the track as well as moistur under the UI. I also found the FC evap to be frosted over. I am ordering 1 FC evap fan moto / harness (W11109595), 1 pantry harness (W11170612), and 1 pantry UI (WPW10677119). All parts are avalible, CX is leaving Country and willl not be back untill 6/18. I ahve set a return date for 6/20. Return visit will need to be 2 call counted , payment for 2 call count is lumped in with labor charges.; ordrng 1 2callcount (2 call count) and 1 W11109595 (FC Evap fan motor with harness 15 @ tribs) and 1 W11170612 (pantry harness 66@tribs) and 1 WPW10677119 (pantry UI 9 @tribs)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDM01
Near Stafford, VA 22554
Thomas B.
Job Details: 06/08/2022
Cx complaint unit is not working properly inspected unit removed and replaced the compressor and drier with parta in box tested and inspected for proper use unit now functions normally
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near McLean, VA 22101
Jason A.
Job Details: 06/08/2022
CX complaint FRIGE warm temps & RC evap ice up. Weak partial frost pattern. Replaced RC evap / pan & secure thermistor. Replaced compressor & install UV drier & coupler. Check for leaks & run vac. Filled with 5.50 OZ R134. Unit has good pressures & good frost pattern. Rapid equalization pressures > JJ
We serviced a
WHIRLPOOL WASHER
Model MVWP576KW1
Near Newville, PA 17241
Andrew S.
Job Details: 06/08/2022
Per previous diag I was able to access and replace the lower harness. I was unable to test the unit due to the back up unit being hooked up to the plumbing in the laundry room running. Unit is now complete. Job complete
We serviced a
KITCHENAID COOKTOP
Model KICU509XSS00
Near Dayton, MD 21036
Robert L.
Job Details: 06/08/2022
"cx complaint f47 on right 2 burners, verified complaint, recycled power and still errors, found unit cabinet is not vented correctly causing over heating of module ,there mst be 3/16 opening in front of cabinet to allow air flow since mounted over wall oven (install manual page 3 letter M), install must be corrected before repair can be done............ordering module (code 23); ordrng 1 W10857232 (module)"
We serviced a
WHIRLPOOL ICE MAKER
Model WUI75X15HZ01
Near Reisterstown, MD 21136
Brian R.
Job Details: 06/08/2022
cx complaint is unit makes a whistling sound at times after it was installed. says if they push it back or in some sound goes away. unit was off and not running when i get here. turned unit on to let run to see if i could hear and sounds. at the time only noise herd is coming from reservor drain pumpo as there a grinding or winding sound from it. will order new pump and see how unit does. set return for 6/13/22/for any times she said.; ordrng 1 W11542868 (Reservoir Drain Pump)
We serviced a
WHIRLPOOL WASHER
Model MVWP576KW1
Near Newville, PA 17241
Andrew S.
Job Details: 06/08/2022
Per previous diag I was able to access and replace the lower harness. I was unable to test the unit due to the back up unit being hooked up to the plumbing in the laundry room running. Unit is now complete. Job complete
We serviced a
KITCHENAID COOKTOP
Model KICU509XSS00
Near Dayton, MD 21036
Robert L.
Job Details: 06/08/2022
"cx complaint f47 on right 2 burners, verified complaint, recycled power and still errors, found unit cabinet is not vented correctly causing over heating of module ,there mst be 3/16 opening in front of cabinet to allow air flow since mounted over wall oven (install manual page 3 letter M), install must be corrected before repair can be done............ordering module (code 23); ordrng 1 W10857232 (module)"
We serviced a
WHIRLPOOL ICE MAKER
Model WUI75X15HZ01
Near Reisterstown, MD 21136
Brian R.
Job Details: 06/08/2022
cx complaint is unit makes a whistling sound at times after it was installed. says if they push it back or in some sound goes away. unit was off and not running when i get here. turned unit on to let run to see if i could hear and sounds. at the time only noise herd is coming from reservor drain pumpo as there a grinding or winding sound from it. will order new pump and see how unit does. set return for 6/13/22/for any times she said.; ordrng 1 W11542868 (Reservoir Drain Pump)
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Frederick, MD 21701
Ricky E.
Job Details: 06/08/2022
"ck fnd units lid strike cracked and will not latch correctly.. the unit will need the strike, and will have the latch also... need parts....; ordrng 1 w11457841 (strike)"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW3
Near Chantilly, VA 20151
Daniel J.
Job Details: 06/08/2022
unit not powering on checked voltage at outlet 120vac no response when trying to power on was able to enter diag cycle no faults stored replaced console and now responding
We serviced a
MAYTAG WASHER
Model MHW6630HW0
Near Westminster, MD 21158
Brian R.
Job Details: 06/08/2022
cx complaint is with a leak she sees at the bsck right of unit. said they checked lines and drain hose and they seem to be ok. found codes found codes F0E2 Over Suds F8E1 Long Fillm F5E2 Lock Failure F5E3 Unlock Failure. tested and checked unit. ran quick wash to see if unit would leak. unit does not fill like it should and also has a slow drain. first test unit filled a bit then shut down and drained. did find a mask blocking drain holes in bellow. didnt see any leaks. will order parts for issues unit is having now and then cx can try a few cycles and see how it does and call back if needed. as soon as approval is given and parts are in office will schedule.; ordrng 1 W11458345 (Drain Pump) and 1 W11316250 (Door Lock) and 1 W11316246 (Pressure Switch) and 1 W11316255 (Hot Valve) and 1 W11316256 (Cold Valve)
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Frederick, MD 21701
Ricky E.
Job Details: 06/08/2022
"ck fnd units lid strike cracked and will not latch correctly.. the unit will need the strike, and will have the latch also... need parts....; ordrng 1 w11457841 (strike)"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW3
Near Chantilly, VA 20151
Daniel J.
Job Details: 06/08/2022
unit not powering on checked voltage at outlet 120vac no response when trying to power on was able to enter diag cycle no faults stored replaced console and now responding
We serviced a
MAYTAG WASHER
Model MHW6630HW0
Near Westminster, MD 21158
Brian R.
Job Details: 06/08/2022
cx complaint is with a leak she sees at the bsck right of unit. said they checked lines and drain hose and they seem to be ok. found codes found codes F0E2 Over Suds F8E1 Long Fillm F5E2 Lock Failure F5E3 Unlock Failure. tested and checked unit. ran quick wash to see if unit would leak. unit does not fill like it should and also has a slow drain. first test unit filled a bit then shut down and drained. did find a mask blocking drain holes in bellow. didnt see any leaks. will order parts for issues unit is having now and then cx can try a few cycles and see how it does and call back if needed. as soon as approval is given and parts are in office will schedule.; ordrng 1 W11458345 (Drain Pump) and 1 W11316250 (Door Lock) and 1 W11316246 (Pressure Switch) and 1 W11316255 (Hot Valve) and 1 W11316256 (Cold Valve)
We serviced a
WHIRLPOOL MICROWAVE
Model KMHC319EBS4
Near Thurmont, MD 21788
Ricky E.
Job Details: 06/08/2022
"customer stated that the units turntable made noise and stops during use.. verified issue and tested, the unit will need the turntable motor..; ordrng 1 WPW10466420 (motor-turn)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHV00
Near Chantilly, VA 20152
Daniel J.
Job Details: 06/08/2022
unit leaking water from coupler when water i being dispesned removed kick plate fron water line not attached to coupler replaced turned water back on and no leaks present
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2290VPY5
Near Fairfax Station, VA 22039
Demonte S.
Job Details: 06/08/2022
Inspected the unit. Found that the cx is saying that the Temperature in the Refrigerator Section is fluctuating / loud noise grinding. I then checked the Damper Control. Damper is sticking / Grinding. Tried to close the Damper two times before it fully closed. Installed the Damper Control. Tested the unit. No noise. Damper is fully closing. ( Advised the cx that the Refrigerator Temperatures will fluctuate a little bit while loading items into the Refrigerator Section. Also advised the cx to clean the coils about every 3 months.) Unit is working as Designed. ( Please see Sd Pictures if any questions.)
We serviced a
WHIRLPOOL MICROWAVE
Model KMHC319EBS4
Near Thurmont, MD 21788
Ricky E.
Job Details: 06/08/2022
"customer stated that the units turntable made noise and stops during use.. verified issue and tested, the unit will need the turntable motor..; ordrng 1 WPW10466420 (motor-turn)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHV00
Near Chantilly, VA 20152
Daniel J.
Job Details: 06/08/2022
unit leaking water from coupler when water i being dispesned removed kick plate fron water line not attached to coupler replaced turned water back on and no leaks present
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2290VPY5
Near Fairfax Station, VA 22039
Demonte S.
Job Details: 06/08/2022
Inspected the unit. Found that the cx is saying that the Temperature in the Refrigerator Section is fluctuating / loud noise grinding. I then checked the Damper Control. Damper is sticking / Grinding. Tried to close the Damper two times before it fully closed. Installed the Damper Control. Tested the unit. No noise. Damper is fully closing. ( Advised the cx that the Refrigerator Temperatures will fluctuate a little bit while loading items into the Refrigerator Section. Also advised the cx to clean the coils about every 3 months.) Unit is working as Designed. ( Please see Sd Pictures if any questions.)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KBS0
Near Seven Valleys, PA 17360
Drew B.
Job Details: 06/08/2022
cx complaint that unit is not draining i foudn debris in pump casuing slow drain.. replaced pump and tested npw checks good. and if cx calls bck pre id control
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBSN608ESS01
Near Virginia Beach, VA 23452
Carl A.
Job Details: 06/08/2022
"after replacing thermistor notice the evap cover covered in frost checked unit out fruther to find open bi metal ordering parts needed for repairs; ordrng 1 W11212356 (motor-evap) and 1 WPW10160570 ( Bi-metal, Defrost)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Leesburg, VA 20176
Ezra M.
Job Details: 06/08/2022
"installed new compressor, vacuumed down to -28 for 15 mins. filled with 2.26 oz r600a, verified good pressures and frost pattern forming normally; ordrng 1 coupler, used 1 W11504416 (coupler) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KBS0
Near Seven Valleys, PA 17360
Drew B.
Job Details: 06/08/2022
cx complaint that unit is not draining i foudn debris in pump casuing slow drain.. replaced pump and tested npw checks good. and if cx calls bck pre id control
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBSN608ESS01
Near Virginia Beach, VA 23452
Carl A.
Job Details: 06/08/2022
"after replacing thermistor notice the evap cover covered in frost checked unit out fruther to find open bi metal ordering parts needed for repairs; ordrng 1 W11212356 (motor-evap) and 1 WPW10160570 ( Bi-metal, Defrost)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Leesburg, VA 20176
Ezra M.
Job Details: 06/08/2022
"installed new compressor, vacuumed down to -28 for 15 mins. filled with 2.26 oz r600a, verified good pressures and frost pattern forming normally; ordrng 1 coupler, used 1 W11504416 (coupler) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ0
Near Clarksburg, MD 20871
Ricardo S.
Job Details: 06/08/2022
"Cx complains that the middle dishrack is stuck, cks unit and the adjuster on the left sid eis out of the track. nothign is broken. unit cks and working ok"
We serviced a
MAYTAG WASHER
Model LAT9700AAL
Near Williamsburg, VA 23185
Lucas R.
Job Details: 06/08/2022
"cx complaint unit leaking from bottom, checked unit found bearing in transmission leaking oil, also found outer tub cracked from bearing failure, all parts rusted from water and oil leak, transwmission and tub NLA. 206707 transmission. NLA outer tub NLA; saved tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ08
Near Richmond, VA 23236
Joseph D.
Job Details: 06/08/2022
"found freezer door switch frozen, reset and working properly but unit jamming when changing from crushed to regular ice. must replace ice bin to repair please.; ordrng 1 W11185686 (ice-contnr)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ0
Near Clarksburg, MD 20871
Ricardo S.
Job Details: 06/08/2022
"Cx complains that the middle dishrack is stuck, cks unit and the adjuster on the left sid eis out of the track. nothign is broken. unit cks and working ok"
We serviced a
MAYTAG WASHER
Model LAT9700AAL
Near Williamsburg, VA 23185
Lucas R.
Job Details: 06/08/2022
"cx complaint unit leaking from bottom, checked unit found bearing in transmission leaking oil, also found outer tub cracked from bearing failure, all parts rusted from water and oil leak, transwmission and tub NLA. 206707 transmission. NLA outer tub NLA; saved tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ08
Near Richmond, VA 23236
Joseph D.
Job Details: 06/08/2022
"found freezer door switch frozen, reset and working properly but unit jamming when changing from crushed to regular ice. must replace ice bin to repair please.; ordrng 1 W11185686 (ice-contnr)"
We serviced a
MAYTAG WASHER
Model MVWB965HC0
Near Upper Marlboro, MD 20774
Mitchell H.
Job Details: 06/08/2022
cx complaint unit not working but tries to turn on. inspected unit and found lid lock broken. looked like someone forced it open while it was locked. replaced lid lock and unit is now good to go. job completed. cx paid in full.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Williamsburg, VA 23185
Lucas R.
Job Details: 06/08/2022
"cx complaint loud noise, uneven cooling, checked unit noise from evap fan fan housing backed out of channel, scured with thermal tape to prevent reoccurrance, dvised cx to not to block airflow and thermistors in ff, to prevent items in back or on top to prevent freezing, tested all functions, unit working as designed."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Rockville, MD 20854
Roberto I.
Job Details: 06/08/2022
Replaced parts and ran a calibration cycle. Ran a test cycle and then manual spin. The unit worked as designed.
We serviced a
MAYTAG WASHER
Model MVWB965HC0
Near Upper Marlboro, MD 20774
Mitchell H.
Job Details: 06/08/2022
cx complaint unit not working but tries to turn on. inspected unit and found lid lock broken. looked like someone forced it open while it was locked. replaced lid lock and unit is now good to go. job completed. cx paid in full.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Williamsburg, VA 23185
Lucas R.
Job Details: 06/08/2022
"cx complaint loud noise, uneven cooling, checked unit noise from evap fan fan housing backed out of channel, scured with thermal tape to prevent reoccurrance, dvised cx to not to block airflow and thermistors in ff, to prevent items in back or on top to prevent freezing, tested all functions, unit working as designed."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Rockville, MD 20854
Roberto I.
Job Details: 06/08/2022
Replaced parts and ran a calibration cycle. Ran a test cycle and then manual spin. The unit worked as designed.
We serviced a
WHIRLPOOL DRYER
Model WED8300SW0
Near Germantown, MD 20876
Ricardo S.
Job Details: 06/08/2022
"Cx complains that the unit not working on any cycle, inspected unit, fuses, door switch and board cks ok, terminal block receives 240vac, thermal fuse cks ok, i ran diagnostic test mode, f26 error code MOTOR DRIVE SYSTEM ERROR unit need motor assy, CX DOESN'T WANT TO CONTINUED WITH THE REPAIR; ordrng 1 279787 (motor) and 1 279782 (belt switch) and 1 WP697772 (blower wheel)"
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW
Near Olney, MD 20832
Ricardo S.
Job Details: 06/08/2022
"Cx complains about a noise from the transmision, i ran diagnostic test mode .. no error codes, but the gearcase makes a squeaking noise, the diagnostic test mode works ok. order gearcase and drive pulley 2 counts job please; ordrng 1 w11449840 (gearcase) and 1 W10721967 (drive pulley) and 2 countsjob (gearcase replacement)s"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Arlington, VA 22201
Lloyd B.
Job Details: 06/08/2022
Cx complained the unit did not make ice. Installed new door and set unit to factory settings. Job complete
We serviced a
WHIRLPOOL DRYER
Model WED8300SW0
Near Germantown, MD 20876
Ricardo S.
Job Details: 06/08/2022
"Cx complains that the unit not working on any cycle, inspected unit, fuses, door switch and board cks ok, terminal block receives 240vac, thermal fuse cks ok, i ran diagnostic test mode, f26 error code MOTOR DRIVE SYSTEM ERROR unit need motor assy, CX DOESN'T WANT TO CONTINUED WITH THE REPAIR; ordrng 1 279787 (motor) and 1 279782 (belt switch) and 1 WP697772 (blower wheel)"
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW
Near Olney, MD 20832
Ricardo S.
Job Details: 06/08/2022
"Cx complains about a noise from the transmision, i ran diagnostic test mode .. no error codes, but the gearcase makes a squeaking noise, the diagnostic test mode works ok. order gearcase and drive pulley 2 counts job please; ordrng 1 w11449840 (gearcase) and 1 W10721967 (drive pulley) and 2 countsjob (gearcase replacement)s"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Arlington, VA 22201
Lloyd B.
Job Details: 06/08/2022
Cx complained the unit did not make ice. Installed new door and set unit to factory settings. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF989SDAB01
Near Upper Marlboro, MD 20772
Shawn D.
Job Details: 06/08/2022
"cx complaint unit not making ice some water under pantry drawer very little she said. inspected unit confirmed barley any ice being made so checked frreezer temps and we are at 24 degrees. unit is getting low on freon. found Special Project : S71233 to cover parts and labor for repair. ordering fridge evaporator assem drier and geting compresssor incase. infomred cx unit is on its way to dying and not to do much shopping so food doesnt get wasted cx then handed me a chickfila gift card and said he appreciated me telling them that, ordering s.s parts for return. 3 count job s.s. tech only on return; ordrng 1 W10687098 (evaporator assem) and 1 W10276644 (compressor kit) and 1 WPW10143759 (drier) and 1 W10913906 (coupler) and 1 s.s.techonly (s.s. tech only) and 1 3countjob (3 count job)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ0
Near Marriottsville, MD 21104
Robert L.
Job Details: 06/08/2022
"cx complaint not drying door and dishes spotty and wet, found no rinse aid in unit, found f10A2, ran diagnostics, heater and fan came on, filled rinse aid for cx, instructed cycles , cycled power ot reset control, tested all ops ok, if cx calls back pre-id vent fan W11416460"
We serviced a
KITCHENAID ICE MAKER
Model KBFA20ERSS01
Near Rockville, MD 20850
Roberto I.
Job Details: 06/08/2022
"CX complaint water leak from icemaker.Inspected and tested icemaker, found it leaking water from the bottom. Replaced icemaker using v/s part. Cycled icemaker it worked and filled ok. Collected 308.66; ordrng 1 4317943 (icemaker (RI van stock)), used 1 4317943 (icemaker) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF989SDAB01
Near Upper Marlboro, MD 20772
Shawn D.
Job Details: 06/08/2022
"cx complaint unit not making ice some water under pantry drawer very little she said. inspected unit confirmed barley any ice being made so checked frreezer temps and we are at 24 degrees. unit is getting low on freon. found Special Project : S71233 to cover parts and labor for repair. ordering fridge evaporator assem drier and geting compresssor incase. infomred cx unit is on its way to dying and not to do much shopping so food doesnt get wasted cx then handed me a chickfila gift card and said he appreciated me telling them that, ordering s.s parts for return. 3 count job s.s. tech only on return; ordrng 1 W10687098 (evaporator assem) and 1 W10276644 (compressor kit) and 1 WPW10143759 (drier) and 1 W10913906 (coupler) and 1 s.s.techonly (s.s. tech only) and 1 3countjob (3 count job)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ0
Near Marriottsville, MD 21104
Robert L.
Job Details: 06/08/2022
"cx complaint not drying door and dishes spotty and wet, found no rinse aid in unit, found f10A2, ran diagnostics, heater and fan came on, filled rinse aid for cx, instructed cycles , cycled power ot reset control, tested all ops ok, if cx calls back pre-id vent fan W11416460"
We serviced a
KITCHENAID ICE MAKER
Model KBFA20ERSS01
Near Rockville, MD 20850
Roberto I.
Job Details: 06/08/2022
"CX complaint water leak from icemaker.Inspected and tested icemaker, found it leaking water from the bottom. Replaced icemaker using v/s part. Cycled icemaker it worked and filled ok. Collected 308.66; ordrng 1 4317943 (icemaker (RI van stock)), used 1 4317943 (icemaker) from stock"
We serviced a
N/A N/A
Model MGDC500VW0
Near York, PA 17404
Bernard M.
Job Details: 06/08/2022
"Cx complaint unit wouldn't start. Accessed the timer and checked all connection on switches and found the start switch didn't have a fully secured connection from harness. Reconnected the switch, set to timed dry and the ubnit ran and heated as designed. Unit checks good"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Fairfax, VA 22032
Robert W.
Job Details: 06/08/2022
"Replaced Evap fan motor and drain pan. Ordering Pantry draw and pantry UI, harness to correct issue with pantry draw UI not working.; ordrng 1 W10815669 (Pantry draw) and 1 WPW10769076 (Pantry UI) and 1"
We serviced a
JENNAIR DISHWASHER
Model JDB1270AWF
Near Reston, VA 20194
Richard B.
Job Details: 06/08/2022
"CX complant. Dishrack broken, Prior diagnosis found dishrack failed. Replaced dishrack and tested unit, Working as designed, Job completed, RB"
We serviced a
N/A N/A
Model MGDC500VW0
Near York, PA 17404
Bernard M.
Job Details: 06/08/2022
"Cx complaint unit wouldn't start. Accessed the timer and checked all connection on switches and found the start switch didn't have a fully secured connection from harness. Reconnected the switch, set to timed dry and the ubnit ran and heated as designed. Unit checks good"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Fairfax, VA 22032
Robert W.
Job Details: 06/08/2022
"Replaced Evap fan motor and drain pan. Ordering Pantry draw and pantry UI, harness to correct issue with pantry draw UI not working.; ordrng 1 W10815669 (Pantry draw) and 1 WPW10769076 (Pantry UI) and 1"
We serviced a
JENNAIR DISHWASHER
Model JDB1270AWF
Near Reston, VA 20194
Richard B.
Job Details: 06/08/2022
"CX complant. Dishrack broken, Prior diagnosis found dishrack failed. Replaced dishrack and tested unit, Working as designed, Job completed, RB"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS586FLDW00
Near Lancaster, PA 17603
Justin L.
Job Details: 06/08/2022
cx complaint unit not making ice. was able to access unit and found that in accordance with Technical Service Pointer #: W10796674A ice maker had failed. replaced with pre-id and went through harvest and was able to get to fill. unit now checks good no further work needed
We serviced a
WHIRLPOOL WASHER
Model MVWX655DW2
Near Baltimore, MD 21205
Shane M.
Job Details: 06/08/2022
"cx is a no show. called cx, cx canceled on phone."
We serviced a
WHIRLPOOL RANGE
Model KGRS505XSS00
Near Arlington, VA 22201
Lloyd B.
Job Details: 06/08/2022
Cx complained of a loose knob. Installed new knob and manifold and tested and there are no gas leaks and the unit operates as designed. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS586FLDW00
Near Lancaster, PA 17603
Justin L.
Job Details: 06/08/2022
cx complaint unit not making ice. was able to access unit and found that in accordance with Technical Service Pointer #: W10796674A ice maker had failed. replaced with pre-id and went through harvest and was able to get to fill. unit now checks good no further work needed
We serviced a
WHIRLPOOL WASHER
Model MVWX655DW2
Near Baltimore, MD 21205
Shane M.
Job Details: 06/08/2022
"cx is a no show. called cx, cx canceled on phone."
We serviced a
WHIRLPOOL RANGE
Model KGRS505XSS00
Near Arlington, VA 22201
Lloyd B.
Job Details: 06/08/2022
Cx complained of a loose knob. Installed new knob and manifold and tested and there are no gas leaks and the unit operates as designed. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSC703HPS01
Near Frederick, MD 21701
Ricky E.
Job Details: 06/08/2022
"customer stated that the unit wasnt dispensing ice.. verified issue and fnd the at the last service the coupler spring and the dispenser tray wasnt changed over and were thrown out by installing tech.. the unit will not dispense with out the spring, and the door screws will corrode and fail with out the drip pan... need parts...; ordrng 1 W10852956 (spring) and 1 W10317275 (tray-drip)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Williamsburg, VA 23185
Lucas R.
Job Details: 06/08/2022
"cx complaint unit not cooling, checked unit found compressor not running, verrified 120 vac to compressor and all connections, windings checked at 6-5-11 ohms, compressor internally locked, sealed system tech needed for return visit.; ordrng 1 W11370574 (compressor) and 1 W11387715 (start device) and 1 W11358319 (capacitor) and 1 W11490399 (drier) and 1 W11506623 (lok ring) and 1 W11401409 (lok ring)"
We serviced a
KITCHENAID COOKTOP
Model KCGS356ESS00
Near Rockville, MD 20852
Roberto I.
Job Details: 06/08/2022
"CX complaint flame too high on center burner.Tested burner, confirmed high uneven flame on center burner. Found burner cap not seating properly on the burner. Replaced part using pre id. burner tested ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSC703HPS01
Near Frederick, MD 21701
Ricky E.
Job Details: 06/08/2022
"customer stated that the unit wasnt dispensing ice.. verified issue and fnd the at the last service the coupler spring and the dispenser tray wasnt changed over and were thrown out by installing tech.. the unit will not dispense with out the spring, and the door screws will corrode and fail with out the drip pan... need parts...; ordrng 1 W10852956 (spring) and 1 W10317275 (tray-drip)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Williamsburg, VA 23185
Lucas R.
Job Details: 06/08/2022
"cx complaint unit not cooling, checked unit found compressor not running, verrified 120 vac to compressor and all connections, windings checked at 6-5-11 ohms, compressor internally locked, sealed system tech needed for return visit.; ordrng 1 W11370574 (compressor) and 1 W11387715 (start device) and 1 W11358319 (capacitor) and 1 W11490399 (drier) and 1 W11506623 (lok ring) and 1 W11401409 (lok ring)"
We serviced a
KITCHENAID COOKTOP
Model KCGS356ESS00
Near Rockville, MD 20852
Roberto I.
Job Details: 06/08/2022
"CX complaint flame too high on center burner.Tested burner, confirmed high uneven flame on center burner. Found burner cap not seating properly on the burner. Replaced part using pre id. burner tested ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM05
Near Frederick, MD 21703
Ricky E.
Job Details: 06/08/2022
door installed and working as intended..
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM604KPS0
Near Springfield, VA 22153
Demonte S.
Job Details: 06/08/2022
Installed the Heater Element. Tested the unit. No Leaks. Unit is working as Designed.( Technical service pointer : W11540964. Special Project code S17304.)
We serviced a
KITCHENAID REFRIGERATOR
Model KUDF204ESB00
Near Arlington, VA 22202
Lloyd B.
Job Details: 06/08/2022
Cx complained of cooling issues. installed new control and set unit to factory settings. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM05
Near Frederick, MD 21703
Ricky E.
Job Details: 06/08/2022
door installed and working as intended..
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM604KPS0
Near Springfield, VA 22153
Demonte S.
Job Details: 06/08/2022
Installed the Heater Element. Tested the unit. No Leaks. Unit is working as Designed.( Technical service pointer : W11540964. Special Project code S17304.)
We serviced a
KITCHENAID REFRIGERATOR
Model KUDF204ESB00
Near Arlington, VA 22202
Lloyd B.
Job Details: 06/08/2022
Cx complained of cooling issues. installed new control and set unit to factory settings. Job complete
We serviced a
KITCHENAID DISHWASHER
Model KDTM704KPS0
Near New Oxford, PA 17350
Sal R.
Job Details: 06/08/2022
CX complaint was that the tuni would not drain. I found that the pump retainer clip came undone and the drain pump harness was not connected to the drain pump. I reconnected harness and secured the retainer clip and unit test good.
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JZ2
Near Chesapeake, VA 23323
Austin D.
Job Details: 06/08/2022
"cx complaint the door had broken and can no longer close. checked the unit and found the defective hinge caused the door to break. the glass, side trims, and front trim all have damge now casued by the defective hinge. all parts on order needed to resovle the issue. will return once parts come in.; ordrng 1 W11449263 (front handle/frame) and 1 W10761018 (door trim) and 1 W10761014 (door trim right) and 2 WP355214 (screws for 12)s and 2 W10831019 (screws for 1)s and 1 W10894130 (glass) and 1 WPW10299224 (hinge) and 1 WPW10299227 (hinge)"
We serviced a
WHIRLPOOL WASHER
Model MVWC300XW0
Near Arlington, VA 22206
Lloyd B.
Job Details: 06/08/2022
"Cx complained the unit did not lock. Inspected the unit and found that in diagnsotics, it completed each step. Tried a normal cycle and the unit operating as designed. Job complete"
We serviced a
KITCHENAID DISHWASHER
Model KDTM704KPS0
Near New Oxford, PA 17350
Sal R.
Job Details: 06/08/2022
CX complaint was that the tuni would not drain. I found that the pump retainer clip came undone and the drain pump harness was not connected to the drain pump. I reconnected harness and secured the retainer clip and unit test good.
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JZ2
Near Chesapeake, VA 23323
Austin D.
Job Details: 06/08/2022
"cx complaint the door had broken and can no longer close. checked the unit and found the defective hinge caused the door to break. the glass, side trims, and front trim all have damge now casued by the defective hinge. all parts on order needed to resovle the issue. will return once parts come in.; ordrng 1 W11449263 (front handle/frame) and 1 W10761018 (door trim) and 1 W10761014 (door trim right) and 2 WP355214 (screws for 12)s and 2 W10831019 (screws for 1)s and 1 W10894130 (glass) and 1 WPW10299224 (hinge) and 1 WPW10299227 (hinge)"
We serviced a
WHIRLPOOL WASHER
Model MVWC300XW0
Near Arlington, VA 22206
Lloyd B.
Job Details: 06/08/2022
"Cx complained the unit did not lock. Inspected the unit and found that in diagnsotics, it completed each step. Tried a normal cycle and the unit operating as designed. Job complete"
We serviced a
KITCHENAID OVEN
Model KSGB900ESS0
Near Palmyra, PA 17078
Justin L.
Job Details: 06/08/2022
as per previous visit was able to access unit and replace parts. tested unit and unit now checks good no further work needed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW06
Near Hydes, MD 21082
Keith H.
Job Details: 06/08/2022
cx complaint is unit not cold inspected unti found a ball of ice on evap unit has low charge ss repair needed; ordrng 1 W11480426 (compressor) and 1 W11407409 (evap) and 1 WPW10143759 (dryer)
We serviced a
KITCHENAID OVEN
Model KOCE500ESS
Near Catonsville, MD 21228
Shane M.
Job Details: 06/08/2022
cx is requesting a installment. we are service company. advised cx to give us a ring if he has any issues after installment.