We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near Chambersburg, PA 17202
Andrew S.
Job Details: 06/13/2022
Retrieved the data loggers.; saved tckt
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM5
Near Washington, DC 20009
Samuel R.
Job Details: 06/13/2022
cx will need to remove molding get unit fully out.; snapped 2 QuickPics
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near ,
Neil H.
Job Details: 06/13/2022
no work done they found the issue was the power to outlet no service needed; saved tckt
We serviced a
WHIRLPOOL DRYER
Model WHD3090GW0
Near Edgewater, MD 21037
Kevin P.
Job Details: 06/13/2022
"cx complaint unit n ot drying found compressor not workin g voltage from control is good but compressor circuit reads open. pulled unit down to verify and found overload is open and compressor is way out of spec 51.6k two directions and 5.4 ohms the other, per andrew on techline the base is replaceable orderin base and seals and also needs thermal overload but it shares the same part number as the base so i assume it comes on the new compressor. return will need two techs and 2 counts to replace parts; ordrng 1 461970110101 (seal) and 1 W11095574 (base) and 1 461970110181 (seal)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM5
Near Washington, DC 20009
Samuel R.
Job Details: 06/13/2022
cx will need to remove molding get unit fully out.; snapped 2 QuickPics
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HZ07
Near Odenton, MD 21113
Alexander D.
Job Details: 06/13/2022
replaced control. tested unit. unit is now working properly
We serviced a
WHIRLPOOL DRYER
Model WGD6620HC1
Near Reisterstown, MD 21136
Brian R.
Job Details: 06/13/2022
replaced console and tested and checked unit. unit starts and runs and heats well. job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Chesapeake, VA 23325
Austin D.
Job Details: 06/13/2022
came out to replace the UI. disassembled the unit as needed. replaced the ui and tested operation. unit is responding to all commands.
We serviced a
JENN-AIR OVEN
Model JJW2830IL01
Near Suffolk, VA 23437
Zachery R.
Job Details: 06/13/2022
"cx complaint lower oven not heating passed 100 degrees. checked unit, no fault codes present. tried removing unit from cabinet but unit is too close to wall and fridge. island is preventing me from moving fridge out of the way for oven dolley, ordering 2nd tech and parts to potentially complete repair. advised cx to use upper oven until lower oven is repaired.; ordrng 1 WP4449751 (thrmst-fix) and 1 W11449303 (console)"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ1
Near Virginia Beach, VA 23455
Carl A.
Job Details: 06/13/2022
cx cancelled at door
We serviced a
WHIRLPOOL DISHWASHER
Model WDF590SAJM0
Near Ashburn, VA 20147
Ezra M.
Job Details: 06/13/2022
installed upper rack adjuster kit.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC300ESS04
Near Arlington, VA 22206
Lloyd B.
Job Details: 06/13/2022
Cx complained the unit did not make ice. Inspected the unit and found that it dispenses water and the ice maker cycles but no water enters the IMA. The fill tube was frozen. Removed ice. There is a seaping water valve on the ice maker side. Unit needs new water valve; ordrng 1 WPW10420083 (water valve)
We serviced a
JENN-AIR OVEN
Model JJW2830IL01
Near Suffolk, VA 23437
Zachery R.
Job Details: 06/13/2022
"cx complaint lower oven not heating passed 100 degrees. checked unit, no fault codes present. tried removing unit from cabinet but unit is too close to wall and fridge. island is preventing me from moving fridge out of the way for oven dolley, ordering 2nd tech and parts to potentially complete repair. advised cx to use upper oven until lower oven is repaired.; ordrng 1 WP4449751 (thrmst-fix) and 1 W11449303 (console)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Bel Air, MD 21015
Neil H.
Job Details: 06/13/2022
replaced the mullion and the ice door ice under the ice bin and moisture on top of left door where gasket to ice maker door unit checked good.
We serviced a
WHIRLPOOL FREEZER
Model WZF34X16DW00
Near Chesapeake, VA 23323
Anthony D.
Job Details: 06/13/2022
cx complaint unit not cooling checked unit found temp at room tempurature about 71degrees also found compressor at .34amps indicating a leak in the system. ordering parts for repair sealed system tech needed for return visit; ordrng 1 wpw10143759 (drier) and 1 w11506635 (coupler) and 1 W10858281 (evap) and 1 W10507884 (compressor)
We serviced a
WHIRLPOOL MICROWAVE
Model WMT50011KS02
Near Oakton, VA 22124
Christian C.
Job Details: 06/13/2022
"Installed door switch assembly, door motor, fuse, plate, and ui control. Unit still has previous issue will run for a few secs whatever mode or amount of time set and will beep as if cycle is completed. Control ordered was for ui. Found relay on ACU not secure to board. Ordering ACU.; ordrng 1 W11455479 (Appliance control)"
We serviced a
MAYTAG DRYER
Model MED7230HW2
Near Frederick, MD 21701
Ricky E.
Job Details: 06/13/2022
"ck fnd once the unit heats up, the unit will vibrate at the blower.. the unit will need the blower, motor and seal; ordrng 1 w11549461 (motor) and 1 WP697772 (blower wheel) and 1 w11596046 (spill guard seal)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHB1
Near Goochland, VA 23063
Kyle A.
Job Details: 06/13/2022
Cx complaint of unit not washing. Did confirm found wash motor reading 8.4 ohms but control is only sending 2vac surges to the motor. Will need to return with control and sump just incase ; saved tckt
We serviced a
WHIRLPOOL MICROWAVE
Model WMT50011KS02
Near Oakton, VA 22124
Christian C.
Job Details: 06/13/2022
"Installed door switch assembly, door motor, fuse, plate, and ui control. Unit still has previous issue will run for a few secs whatever mode or amount of time set and will beep as if cycle is completed. Control ordered was for ui. Found relay on ACU not secure to board. Ordering ACU.; ordrng 1 W11455479 (Appliance control)"
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Gerrardstown, WV 25420
Danny R.
Job Details: 06/13/2022
installed parts chewxksok
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Richmond, VA 23228
Thomas B.
Job Details: 06/13/2022
Cx complaint unit is not working properly inspected unit found the inner door is warped causing water to tidal wave overflow lip and fall onto floor ordering parts. Took quickpic of floor; ordrng 1 W11513971 (Inner door) and 1 WP8269259 (Vent gasket)
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS02
Near Virginia Beach, VA 23451
Jason T.
Job Details: 06/13/2022
"Cx complaint, lower oven door not closing properly, UI-PANEL display keeps advancing the time. Advised cx UI-PANEL is on order, dispatch will call to schedule a return visit, cx agreed.; ordrng 1 W11297709 (UI-PANEL)"
We serviced a
WHIRLPOOL FREEZER
Model WZF34X16DW06
Near Suffolk, VA 23434
Zachery R.
Job Details: 06/13/2022
"cx complaint no cool, checked unit, temp at 33 degrees, fans are running. evap does not have a frost pattern, ohmed out evap thermistor, thermistor reading 1.3k ohms at 33 degrees, spoke with RX. was advised to replace thermistor, replaced thermistor, verified unit is starting to form frost pattern, advised cx to keep eye on temp before loading with product. ordering thermistor to replenish v/s. cx within 8 week grace period.; ordrng 1 WPW10383615 (thermistor)"
We serviced a
KITCHENAID RANGE
Model KOSE500ESS02
Near Fairfax, VA 22030
Christian C.
Job Details: 06/13/2022
"Cx complaint unit does not turn on. Inspected unit found F1E0 oven user interface error, and F2E1 stuck key. Called techline 7733863247 Tested oven sensor reading 1.07k ohms. Tested oven fans in relay mode. Running on both high and low. Tested unit in covection bake. Cooling fan is running. Cx paid in full.; ordrng 1 W11179310 (control)"
We serviced a
WHIRLPOOL OVEN
Model KMHC319ESS4
Near Baltimore, MD 21208
Keith H.
Job Details: 06/13/2022
chamber defective have to reorder; ordrng 1 WPW10571554 (chamber)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF305ESS00
Near Rockville, MD 20852
Julian H.
Job Details: 06/13/2022
CX complaint about unit freezing items around back top shelve not making ice or dispensing water temp on arrival RC37* FC2* explained CX to avoid placed items closed to back wall and damper vent noticed that bail arm was set on 'off' position 90* with icemaker pushed down and cycled bypassing t&h cycled and filled with water dispenser working as well
We serviced a
KITCHENAID RANGE
Model KOSE500ESS02
Near Fairfax, VA 22030
Christian C.
Job Details: 06/13/2022
"Cx complaint unit does not turn on. Inspected unit found F1E0 oven user interface error, and F2E1 stuck key. Called techline 7733863247 Tested oven sensor reading 1.07k ohms. Tested oven fans in relay mode. Running on both high and low. Tested unit in covection bake. Cooling fan is running. Cx paid in full.; ordrng 1 W11179310 (control)"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Edenton, NC 27932
Branden R.
Job Details: 06/13/2022
came out for heating element - sp w11540964 - special project s17304 - pre-id heater bushing w11537778�- . . . disassmbled and replaced heater tested unit is running as designed with no leaks .
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS576FIDB01
Near Lochearn, MD 21207
Keith H.
Job Details: 06/13/2022
cx complaint is no ice inspected unti and found the wiring from freezer door is damaged/spliced unit will need new door and 2 techs to install door; ordrng 1 LW10691237 (dor-fip)
We serviced a
WHIRLPOOL DRYER
Model CEM2745FQ1
Near Columbia, MD 21046
Robert L.
Job Details: 06/13/2022
"ticket created on wrong unit, notes from call center say washer this ticket is a dryer"
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Biglerville, PA 17307
Andrew S.
Job Details: 06/13/2022
"Per previous diag I was able to access and replace the gear case, motor, shifter and splutch. I then tested the unit and it now functions as intended without any errors or leaks. Job complete"
We serviced a
MAYTAG DRYER
Model MED5630HW1
Near Washington, DC 20007
Roberto I.
Job Details: 06/13/2022
"Cx complaint noise during cycle. Tested unit, found vent pipe and washer drain hose rubbing againdt the back during cycle. Rerouted vent pipe and zip tied the washer drain hose with the water supply hoses. Also leveled the legs. Unit tested ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM05
Near York, PA 17404
Drew B.
Job Details: 06/13/2022
cx compoalint that unit is not cooling/ freezing as well as it should i found the unit to have good frost attern and when arrived found the fan motor had not been running i removed the cover found like sterofoam debris wedged in the fan acausing it not to spin. i removed and the fan spun right away amd started proper cooling unit appears to be operationapl now.
We serviced a
WHIRLPOOL DRYER
Model CEM2745FQ1
Near Columbia, MD 21046
Robert L.
Job Details: 06/13/2022
"ticket created on wrong unit, notes from call center say washer this ticket is a dryer"
We serviced a
MAYTAG WASHER
Model MVW6230HC0
Near Sykesville, MD 21784
Marc M.
Job Details: 06/13/2022
cx complaint unit frequently off balance regardless of load size. cx also sates unit leaking during cycle. checked and found errors f7e7 f0e5 f0e9 f8e1 saved in diag. cleared fault codes and ran auto test. found inlet buzzing loudly and not passing water. agitation and spin screeches and grinds EXTREMELY loudly. unit has failed gearcase amongst other issues. found leak at interior section of drain hose. unit will need parts.; ordrng 1 W11449840 (gearcase) and 1 W11553446 (drain hose)
We serviced a
WHIRLPOOL STACKABLE
Model WET4024HW0
Near Deale, MD 20733
Shane B.
Job Details: 06/13/2022
"installed board and ran a spin cycle. unit now works. unit is making a lot of noise during spin, cx sid its been doing that for a while and asked if it was normal. its not. cx didnt tell me about this issue before getting the unit running today. unit will need gearcase. quoted cx for repair he paid in full.; ordrng 1 W10883783 (gearcase)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Waverly, VA 23890
Zachery R.
Job Details: 06/13/2022
"cx complaint frost build at front of fc. checked unit, come to find warped door, not allowing gasket to seal to cabinet, called techline to document findings. spoke JR with replaced door and installed nameplate. door is now sealing to cabinet. 7733037114"
We serviced a
WHIRLPOOL DRYER
Model WED560LHW1
Near Herndon, VA 20171
Richard B.
Job Details: 06/13/2022
"CX complannt, Dryer taking a long time to dry. Prior diagnosis found moisture sensor is open, Changed sensor and tested unit. Dryer started cycle at 1.27 , When moisture sensor was dried the unit counted down and shut off, Job completedm RB sr"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near York, PA 17402
Drew B.
Job Details: 06/13/2022
cx complaiont that unit is not filling with enough water no codes for long filil etc water psi is great and cx did load towels up and was almost full and complains that the water wasnt going over them and agitating them and contuines to open and close to just keep rinsing water through...to have more i infromed the cx no part ccan be replaced to change level of water she is over loading the towels from what i seen when she started a load i told her with that many towels... i cant see any change how the unit will filil pasdt that with water shes very adament that this is wring infromed her to call wp for customer service but no parts required to change operations today
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBLC36FKS00
Near Virginia Beach, VA 23451
Jason T.
Job Details: 06/13/2022
"Arrived on site to install parts ordered, found evaporator fan was missing parts in the box, called tech line and spoke with Bruce to document findings REF # 7733870278. Researching parts issue, cx will be called in reference to the repair, cx agreed. Part numbers provided by tech line : 282336 sub pack 2259188 harness ; O-emld tckt"
We serviced a
WHIRLPOOL DRYER
Model WED560LHW1
Near Herndon, VA 20171
Richard B.
Job Details: 06/13/2022
"CX complannt, Dryer taking a long time to dry. Prior diagnosis found moisture sensor is open, Changed sensor and tested unit. Dryer started cycle at 1.27 , When moisture sensor was dried the unit counted down and shut off, Job completedm RB sr"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Yorktown, VA 23693
Lucas R.
Job Details: 06/13/2022
"replaced heater, tested, unit working as designed."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Fairfax, VA 22031
Jason A.
Job Details: 06/13/2022
"CX complaint FRIGE not cooling. Replaced RC evap, compressor & install coupler. Checked for leaks & run vac. Filled with 4.50 OZ R134. Unit is making good pressures & good frost pattern > JJ; ordrng 1 W10735062 (tube, JJ/VS)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Virginia Beach, VA 23451
Jason T.
Job Details: 06/13/2022
"Cx complaint, no water from the dispenser, tested all circuits, verified vac voltage, found inlet valve solenoid shorted. Advised cx part is on order, scheduling return visit for Monday 06-20-2022 am appt requested.; ordrng 1 W11546685 (Inlet Valve)"
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Virginia Beach, VA 23451
Jason T.
Job Details: 06/13/2022
"Cx complaint, excessive shaking during wash-spin cycles, found motor shaft slipping during manual agitation test. Installed drive motor from truck stock, calibrated and tested unit, working as designed.; ordrng 1 W11283592 (Drive motor), used 1 W11283592 (Drive motor) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Georgetown, DE 19947
Andrew W.
Job Details: 06/13/2022
"Cx stated unit is leaking and not cooling. inspected and verified complaint. upon inspection found fc and rc doors not level. linings are warped. gasket is noticably gapped off the cabinet but when trying to heat the gasket to flush against the cabinet noticed the glue holding the gasket was exposed from rubbing against the other door and pulling the gasket out. Ordering fc and rc door, and brackets for each door. cannot reschedule due to SO parts.; ordrng 1 LW10803941 (dor-fip rc) and 1 LW10803965 (dor-fipn fc) and 2 W11178521 (nameplate)s and 1 WP2183805 (bracket) and 1 W10492012 (bracket)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5FHEXVB01
Near ,
Mitchell H.
Job Details: 06/13/2022
cx complaint unit is not cooling. got to unit and all fans and compresosr on and running but room temp. unit has SS leak. quoted cx and she just paid service call. job completed. would need compressor evap and drier for return if she wants to go through with repair but she seems like shes going to buy a new one.
We serviced a
MAYTAG DRYER
Model MEDC215EW
Near Jarvisburg, NC 27947
Branden R.
Job Details: 06/13/2022
"cx complaint water in drum , checked unit found no errors stored to unit . disassembled and found blower wheel not fully seated causing rubbing on housing causing unit to have vary poor air flow . disassembled blower wheel and properly seated inside blower housing . tested unit is now running as it should with proper heating and air flow . advised cx to get vents cleaned to help with air flow unit is running as designed cx agreed ."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHV03
Near Bumpass, VA 23024
Thomas B.
Job Details: 06/13/2022
Cx complaint unit is not working properly inspected unit found small pieces of ice is making however not full trays found water valve is only putting small amount of water into tray and the ice maker is allowing proper time to fill ordering new dual water valve assy water dispenser is flowing properly plenty of volume; ordrng 1 W11482383 (Dual valve)
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Virginia Beach, VA 23451
Jason T.
Job Details: 06/13/2022
"Cx complaint, excessive shaking during wash-spin cycles, found motor shaft slipping during manual agitation test. Installed drive motor from truck stock, calibrated and tested unit, working as designed.; ordrng 1 W11283592 (Drive motor), used 1 W11283592 (Drive motor) from stock"
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near ,
Neil H.
Job Details: 06/13/2022
no work done they found the issue was the power to outlet no service needed; saved tckt
We serviced a
WHIRLPOOL WASHER
Model WTW7500GW2
Near New Market, MD 21774
Ricky E.
Job Details: 06/13/2022
"installed part and verified operation, unit cks ok.."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDHW03
Near Ocean Pines, MD 21811
Michael E.
Job Details: 06/13/2022
"Upon arrival i tested temps and RC was running too cold...Some places in the upper 20s. When i replaced IM, at first it did not cycle. I unplugged unit and tested and now IM does cycle. Ordering control. Rescheduled for 6/20 PM prefered.; ordrng 1 W11399844 (control)"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Herndon, VA 20171
Richard B.
Job Details: 06/13/2022
"CX complant. Washer has water remaining at end of cycle, Per service pointer changed dispenser assembly and tested uit . Washer working as deaigned, Job completed, RB"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KFIS29PBMS00
Near Bel Air, MD 21015
Neil H.
Job Details: 06/13/2022
cx complaint leaking in the rc found pan warpped replaced the the cover and drip pan steammed the drain and removed ice.
We serviced a
WHIRLPOOL FREEZER
Model WZF56R16DW07
Near Petersburg, VA 23805
John P.
Job Details: 06/13/2022
"Upon arrival found unit satisfied and not running checked temp and was @ 9 degrees. Had Frost from top to bottom of evap. Unit came on and ran then went into defrost for couple mins. Unit was drawing 1amp. Andrew 7733871073 , stated to replace control replaced control unit came on and started to cool again before changing control unit head full frost pattern and they're coming out of vent was 1�"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Herndon, VA 20171
Richard B.
Job Details: 06/13/2022
"CX complant. Washer has water remaining at end of cycle, Per service pointer changed dispenser assembly and tested uit . Washer working as deaigned, Job completed, RB"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Rosedale, MD 21237
Justin S.
Job Details: 06/13/2022
cx says the unit stopped cooling in the refrigerator then started warming up in the freezer. found the evaporator panel has frost covering it. the door seals are all sealing good. put the unit into diagnostics and found the sensors are all passing. activated the defrost heater and the unit isnt heating. tried a second time and the unit still does not heat. the evaporator fan activates. the unit needs parts; ordrng 1 W11558182 (control) and 1 W11559968 (fan) and 1 W11581973 (harness) and 1 WPW10384183 (thermostat) and 1 W11546610 (heater)
We serviced a
JENNAIR REFRIGERATOR
Model JS48PPDUDB02
Near Great Falls, VA 22066
Richard B.
Job Details: 06/13/2022
"CX complant. Fridge lost cooling , CX stated someone came out , stated unit was low on gas , filled unit and came back and stated same, CX called us. Inspected unit and found unit is not cooling , Fans are blowing but definet leak, as air is not cool , Will need two tech sealed system built in 48in , CX paying 120 service call and will decide what they want to do . Parts in stock, RB; ordrng 1 W11506635 (stub 20.50) and 1 WPW10143759 (dryer 19.10) and 1 W10841139 (compressor 291.88)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ER8GHKXMS00
Near Washington, DC 20017
Samuel R.
Job Details: 06/13/2022
cx complaint unit door fell off.inspected unti and found unit fridge door to be off.reinstalled door.found unit to be running whole time with door off causing unit to over work.drain pan overfilled and dripped on floor.unit will need bottm door hinge.a new control and evap motor WP2325482 0 tribles WP9791682 0 tribles WP3428970 tribles WPW10511937 0 tribles; ordrng 1 WP2325482 (hinge) and 1 WP9791682 (pin) and 1 WP3428970 (screw) and 1 WPW10511937 (thermostat)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Moseley, VA 23120
Chris B.
Job Details: 06/13/2022
cx complaint unit will not start inspected unit will not start isnpected un it found compressor buzzing for 3 seconds then stops found bad compressor windings ordering compressor and couplers for r600 needs sealed system repair; ordrng 1 W11109499 (dryer) and 1 W11574734 (compressor) and 1 W11504445 (coupler) and 1 W11504447 (coupler) and 1 W11504431 (coupler)
We serviced a
WHIRLPOOL DRYER
Model WGD6620HC1
Near Reisterstown, MD 21136
Brian R.
Job Details: 06/13/2022
replaced console and tested and checked unit. unit starts and runs and heats well. job complete.
We serviced a
AMANA DRYER
Model NED4655EW1
Near Lancaster, PA 17601
Justin L.
Job Details: 06/13/2022
cx complaint unit not spinning was able to access unit and found that the motor had seized. was able to remove and replace with pre-id unit now checks good no further work needed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAM04
Near Washington, DC 20002
Samuel R.
Job Details: 06/13/2022
cx complaint unit is leaking/inspected unti and could confirm cx complaint.found unit drain to be clogged.as this been an on going issue in the past will replace draintube to prevent it happening gain W11512417 0 tribles 10 whirlpool; ordrng 1 W11512417 (drain tube)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Moseley, VA 23120
Chris B.
Job Details: 06/13/2022
cx complaint unit will not start inspected unit will not start isnpected un it found compressor buzzing for 3 seconds then stops found bad compressor windings ordering compressor and couplers for r600 needs sealed system repair; ordrng 1 W11109499 (dryer) and 1 W11574734 (compressor) and 1 W11504445 (coupler) and 1 W11504447 (coupler) and 1 W11504431 (coupler)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Camp Hill, PA 17011
Bernard M.
Job Details: 06/13/2022
"Replaced heater using vanstock W11537778 for service pointer #11540964, ran test cycle and the unit heated and no leaks were found. Unit checks good"
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Charlottesville, VA 22902
Kyle A.
Job Details: 06/13/2022
Replaced valve and tested unit and unit is now as designed.
We serviced a
WHIRLPOOL FREEZER
Model WRT518SZFM02
Near Alexandria, VA 22315
Lloyd B.
Job Details: 06/13/2022
"Cx complained the unit had frost. Inspected the unit and found the top of the rc and fc doors are allowing air to enter. Raising the door on both allows the gaps to close. Unit needs new washers, one under the rc door and one under the fc door.; ordrng 2 WP489467 (washers)s"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Halethorpe, MD 21227
Shane M.
Job Details: 06/13/2022
cx complaint the unit isnt washing dishes. found water entering unit then sitting still. put unit into test mode found 4-3 7-1. reactivate heater after installment of sump.; ordrng 1 WPW10482462 (sump)
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Spotsylvania Courthouse, VA 22553
Tanner B.
Job Details: 06/13/2022
"Installed new gearcase, clutch , leg ,.. recalibrated unit and ran diag. unit is now working as designed . job complete"
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW01
Near Gainesville, VA 20155
Demonte S.
Job Details: 06/13/2022
Cx doesn't want to pay for anything. I advised to the cx that I will not look at the unit for free. Cx was told that the Refrigerator had to be moved in side. Cx stated that they are Declining the Service until they hear back from Lowe's.
We serviced a
WHIRLPOOL FREEZER
Model WRT518SZFM02
Near Alexandria, VA 22315
Lloyd B.
Job Details: 06/13/2022
"Cx complained the unit had frost. Inspected the unit and found the top of the rc and fc doors are allowing air to enter. Raising the door on both allows the gaps to close. Unit needs new washers, one under the rc door and one under the fc door.; ordrng 2 WP489467 (washers)s"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Red Lion, PA 17356
Drew B.
Job Details: 06/13/2022
replaced the parts needed snd now ran no issues checks good
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Goldsboro, MD 21636
Alexander W.
Job Details: 06/13/2022
CX stated unit making loud screaming noise while agitating tested inspected and verified cx complaint found gearcase defective and motor defective ordering motor gearcase splutch belt and actuator cannot resched at this time due to SO parts.; ordrng 1 W11283592 (motor) and 1 W11239857 (belt) and 1 W11449840 (gearcase)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Frederick, MD 21702
Ricardo S.
Job Details: 06/13/2022
"Cx complains that the freezer door not closing, inspected unit, shelf and drawer cks ok. the plastic cam is bad, order parts; ordrng 1 W11095731 (cam-door) and 1 W10900532 (cam-door)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Bel Air, MD 21015
Neil H.
Job Details: 06/13/2022
replaced the mullion and the ice door ice under the ice bin and moisture on top of left door where gasket to ice maker door unit checked good.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE104ESS1
Near Catonsville, MD 21228
Shane M.
Job Details: 06/13/2022
installed new sump. found hot water takes awhile to reach sink. advised cx to run hot water at sink before every start of a cycle.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT314TFDW00
Near Port Deposit, MD 21904
Alexander W.
Job Details: 06/13/2022
CX stated ice maker not making any ice tested inspected and verified cx complaint found ice maker was turned off turned ice maker back on and watched ice maker cycle drop ice and fill with water unit is working as desgined job is complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Frederick, MD 21702
Ricardo S.
Job Details: 06/13/2022
"Cx complains that the freezer door not closing, inspected unit, shelf and drawer cks ok. the plastic cam is bad, order parts; ordrng 1 W11095731 (cam-door) and 1 W10900532 (cam-door)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJW00
Near York Haven, PA 17370
Bernard M.
Job Details: 06/13/2022
Cx address is wrong. Cx will caal for reschedule
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Bethesda, MD 20814
Julian H.
Job Details: 06/13/2022
CX complaint about unit not dispensing ice properly confirmed unit making ice but when CX is selecting crushed ice mechanism is jamming up inspected and found that blades are getting doll causing to pc of ice to stuck need parts; ordrng 1 WPW10558423 (ice-contnr)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADM
Near Herndon, VA 20171
Richard B.
Job Details: 06/13/2022
"CX complant. Dishwasher not heating, Inspected unit and found 7.1 error code for no heat. Ran a test wash and machine heated in test wash indoicating a failed control. Changed control and ran a test wash and machine still not heating , Found heater element open. Ordering element. Further work needed. RB; ordrng 1 W10518394 (heater element)"
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ0
Near Halethorpe, MD 21227
Shane M.
Job Details: 06/13/2022
installed ui with board. unit working properly.
We serviced a
KITCHENAID O.T.R MICROWAVE
Model KMHS120ESS6
Near Woodbine, MD 21797
Ricky E.
Job Details: 06/13/2022
customer stated that the units light and fan run when the door is closed.. verified issues.. fnd unit has issues with the door switches. the unit will need the update kit as it fits within serial numbers; ordrng 1 W11244490 (interlock)
We serviced a
WHIRLPOOL DRYER
Model WED8900BC0
Near Wellsville, PA 17365
Bernard M.
Job Details: 06/13/2022
"Replaced fuse per previous tech, ran unit on normal cycle and it heated and spun as designed. Unit checks good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADM
Near Herndon, VA 20171
Richard B.
Job Details: 06/13/2022
"CX complant. Dishwasher not heating, Inspected unit and found 7.1 error code for no heat. Ran a test wash and machine heated in test wash indoicating a failed control. Changed control and ran a test wash and machine still not heating , Found heater element open. Ordering element. Further work needed. RB; ordrng 1 W10518394 (heater element)"
We serviced a
MAYTAG DRYER
Model MED7230HW2
Near Frederick, MD 21701
Ricky E.
Job Details: 06/13/2022
"ck fnd once the unit heats up, the unit will vibrate at the blower.. the unit will need the blower, motor and seal; ordrng 1 w11549461 (motor) and 1 WP697772 (blower wheel) and 1 w11596046 (spill guard seal)"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Edenton, NC 27932
Branden R.
Job Details: 06/13/2022
"cx complaint making a noise and not spinning , checked unit no error codes stored to unit , found heavy amount of oil on belt and splutch , coming from gearcase removed washplate and checked hub unit will need new hub when gearcase is replaced cleaned up old hub untill parts come in , unit will need new gearcase for repairgearcase will damage new hub if replaced before gearcase .ordering all parts for repair cx agreed .; ordrng 1 W11454734 (gearcase) and 1 W11283592 (motor) and 1 W11239857 (belt) and 1 W10721967 (splutch)"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Alexandria, VA 22304
Lloyd B.
Job Details: 06/13/2022
Cx had a unit that needed the upgraded element. Installed new heater and the unit shall heat and not leak. Job complete
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Washington, DC 20015
Roberto I.
Job Details: 06/13/2022
"Inspected unit, confirmed orange bushings on heater. Ran test mode, no errors. Replaced heater per sp W11540964. Part and labor covered by. Special Project code S17304. Ran a test cycle, the heater worked and didn't leak."
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS04
Near Mount Airy, MD 21771
Ricky E.
Job Details: 06/13/2022
"customer stated tha the unit wasnt heating.. fnd no errors stored, verified operation of the microwave... ran diag on the oven and all tests past. fnd 240vac at the wall.. tested in a normal bake cycle and the unit ran to temp.. unit cks ok.."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHW0
Near Charlottesville, VA 22902
Kyle A.
Job Details: 06/13/2022
Cx complaint of unit not washing. Did confirm and found wash pump failure code. Did confirm motor reading improper resistance will need to return with pump.; ordrng 1 W11085683 (Sump)
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Washington, DC 20015
Roberto I.
Job Details: 06/13/2022
"Inspected unit, confirmed orange bushings on heater. Ran test mode, no errors. Replaced heater per sp W11540964. Part and labor covered by. Special Project code S17304. Ran a test cycle, the heater worked and didn't leak."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Falls Church, VA 22041
Lloyd B.
Job Details: 06/13/2022
Cx complained of door issues. Inspected the unit and found the bottom of the rc door right side is broken. Unit needs new door. Cx will call and speak with wp; ordrng 1 LW10858417 (ss door rh)
We serviced a
MAYTAG WASHER
Model MVWP576KW1
Near Moyock, NC 27958
Austin D.
Job Details: 06/13/2022
upon arrival cx stated another company was sent out by whirlpool on Friday. called Lauren to let her know what happened. cx denied service.
We serviced a
WHIRLPOOL OVEN
Model GW399LXUS06
Near Washington, DC 20001
Samuel R.
Job Details: 06/13/2022
cx complaint unit is smelling like gas.found unit to has gas smell which was not there when i tested unit on repair.will need gas sniffer just to be safe and pin point gas leak.called into office to reschedule fpr 6/14; ordrng 1 gassniffer (gas sniffer)
We serviced a
WHIRLPOOL OVEN
Model KMHC319ESS4
Near Baltimore, MD 21208
Keith H.
Job Details: 06/13/2022
chamber defective have to reorder; ordrng 1 WPW10571554 (chamber)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS00
Near Ellicott City, MD 21043
Shane M.
Job Details: 06/13/2022
cx complaint the icemaker stopped working over the weekend verified water pressure by dispensing water (good). put unit into test mode. found in test 56 E5. test 58 showed 11. temps were good in both RC/FZ solid icemaker in FZ. pulled pantry coils evap are frosty. gave cx a quote for repairs.WPW10764668; ordrng 1 WPW10764668 (icemaker)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Sykesville, MD 21784
Justin S.
Job Details: 06/13/2022
replaced the console and the housing and tested. the unit is now illuminating the display. the unit is filling washing and draining good. th eunit is now good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF989SDAM02
Near Waldorf, MD 20601
Shane B.
Job Details: 06/13/2022
cx complaint is the right side fridge door being lower than the left. confirmed complaint. i was able to adjust the door and the feet so it now sits level with the other door. unit is working as designed. cx paid service call in cash.