We serviced a
WHIRLPOOL O.T.R MICROWAVE
Model WMH53521HZ06
Near North East, MD 21901
Neil H.
Job Details: 06/10/2022
cx complaint light won't turn off new control needed and bulb triack welded close on board.; ordrng 1 W11545876 (Cntrl-elec) and 1 8206232A (lamp 40 watt)
We serviced a
WHIRLPOOL WASHER
Model MVWB765FW2
Near Herndon, VA 20170
Richard B.
Job Details: 06/10/2022
"CX complant. Washer wont start sometimes and sometimes it stops on its own. Found 3 error codes in diagnostics , Found lid lock error , overloaded , and UI stuck console , Quoting CX price to replace console as well as lid lock , Further work needed, cx paying 120 service call and will let us know. RB; ordrng 1 W10810403 (lid lock 102.13) and 1 W11135393 (facia 376.61)"
We serviced a
KITCHENAID O.T.R MICROWAVE
Model KMHC319ESS4
Near Woodlawn, MD 21207
Keith H.
Job Details: 06/10/2022
control didnt fix issue.unit needs cavity stat.. ordering stat; ordrng 1 W10654514 (thrmst-fix)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Newport News, VA 23602
Jason T.
Job Details: 06/10/2022
"Cx complaint, loud noises when cooling-freezing, warm water from the dispenser. Found several sealed system lines making contact causing the noises. Installed dampeners, grommets to dissipate the noise, also installed sleeves at the water tube to keep the water lines at room temperature. Verified all unit functions for proper operation, working as designed.; ordrng 4 W10413009 (Dampener)s and 3 2162499 (Sleeve)s and 3 W10852725 (Grommet)s, used 4 W10413009 (Dampener), 3 2162499 (Sleeve), and 3 W10852725 (Grommet) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Owings Mills, MD 21117
Sal R.
Job Details: 06/10/2022
"CX complain t is that the ntuni is not coolin in ether compartment. I found that Evap to have a low to no frost pattern and the unti to be about 60 degress in botht eh RC and FC. Unit will need 1 sealed system repair. I am ordering 1 evap coil (W10836706), 1 drier filter (W10843121) and 1 compressor (WPW10507886). The return visit will need to be 3 call counted due to the itme it takes to complete a sealed system repair. Once the parts and SS tech are avalioble, please have somewomne form the office call to set a return date.; ordrng 1 WPW10507886 (compessor) and 1 W10843121 (drier filter) and 1 W10836706 (Evap coil) and 1 3callcount (3 call count)"
We serviced a
WHIRLPOOL OVEN
Model WOD51ES4ES01
Near Baltimore, MD 21209
Keith H.
Job Details: 06/10/2022
7733854216 cx complaint is sabbath nbot working properly. inspected unit put into diagnsotics no errors. tried puttin into sabbath mode ..it says its on but all functions still working that shouldnt be such as lights adn button tones called techline and was told to replace logic board but cx doesnt want to proceed with repair
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Newport News, VA 23602
Jason T.
Job Details: 06/10/2022
"Cx complaint, loud noises when cooling-freezing, warm water from the dispenser. Found several sealed system lines making contact causing the noises. Installed dampeners, grommets to dissipate the noise, also installed sleeves at the water tube to keep the water lines at room temperature. Verified all unit functions for proper operation, working as designed.; ordrng 4 W10413009 (Dampener)s and 3 2162499 (Sleeve)s and 3 W10852725 (Grommet)s, used 4 W10413009 (Dampener), 3 2162499 (Sleeve), and 3 W10852725 (Grommet) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Owings Mills, MD 21117
Sal R.
Job Details: 06/10/2022
"CX complain t is that the ntuni is not coolin in ether compartment. I found that Evap to have a low to no frost pattern and the unti to be about 60 degress in botht eh RC and FC. Unit will need 1 sealed system repair. I am ordering 1 evap coil (W10836706), 1 drier filter (W10843121) and 1 compressor (WPW10507886). The return visit will need to be 3 call counted due to the itme it takes to complete a sealed system repair. Once the parts and SS tech are avalioble, please have somewomne form the office call to set a return date.; ordrng 1 WPW10507886 (compessor) and 1 W10843121 (drier filter) and 1 W10836706 (Evap coil) and 1 3callcount (3 call count)"
We serviced a
WHIRLPOOL OVEN
Model WOD51ES4ES01
Near Baltimore, MD 21209
Keith H.
Job Details: 06/10/2022
7733854216 cx complaint is sabbath nbot working properly. inspected unit put into diagnsotics no errors. tried puttin into sabbath mode ..it says its on but all functions still working that shouldnt be such as lights adn button tones called techline and was told to replace logic board but cx doesnt want to proceed with repair
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Newport News, VA 23605
Jason T.
Job Details: 06/10/2022
"Cx complaint, leaks water from the bottom of the unit, found drain pump casing leaking water. Installed pre-i'd drain pump, raised the leveling feet, ran factory diagnostic test to calibrate and verify unit operation...working as designed."
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Reston, VA 20194
Richard B.
Job Details: 06/10/2022
"CX complantCX went on vacation after machine stopped responding. When they returned, plugged unit back in and tetsed unit and it was working again. CX wanted machine checked out. Inspected unit and found no error codes in diagnostics, Ran a calibration cycle and machine calibrated fine. Found nothing wrong with unit. Advised CX to run a surge protector on washer. Job completed, RB"
We serviced a
MAYTAG WASHER
Model MHW6630HW1
Near Yorktown, VA 23693
Jason T.
Job Details: 06/10/2022
"Cx complaint, at the end of the cycle, popping noise from the unit, also wet clothes at the end of the cycle. Advised cx control is on factory back order, dispatch will call to schedule a return visit, cx agreed.; ordrng 1 W11322883 (ACU-CONTROL)"
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Newport News, VA 23605
Jason T.
Job Details: 06/10/2022
"Cx complaint, leaks water from the bottom of the unit, found drain pump casing leaking water. Installed pre-i'd drain pump, raised the leveling feet, ran factory diagnostic test to calibrate and verify unit operation...working as designed."
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Reston, VA 20194
Richard B.
Job Details: 06/10/2022
"CX complantCX went on vacation after machine stopped responding. When they returned, plugged unit back in and tetsed unit and it was working again. CX wanted machine checked out. Inspected unit and found no error codes in diagnostics, Ran a calibration cycle and machine calibrated fine. Found nothing wrong with unit. Advised CX to run a surge protector on washer. Job completed, RB"
We serviced a
MAYTAG WASHER
Model MHW6630HW1
Near Yorktown, VA 23693
Jason T.
Job Details: 06/10/2022
"Cx complaint, at the end of the cycle, popping noise from the unit, also wet clothes at the end of the cycle. Advised cx control is on factory back order, dispatch will call to schedule a return visit, cx agreed.; ordrng 1 W11322883 (ACU-CONTROL)"
We serviced a
WHIRLPOOL FREEZER
Model WRB322DMBB01
Near Elkton, MD 21921
Neil H.
Job Details: 06/10/2022
cx complaint the fc led out new module needed; ordrng 1 W11520324 (Whirlpool Refrigerator LED Light Module)
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Rehoboth Beach, DE 19971
Frederick R.
Job Details: 06/10/2022
CX complaint is DW will not wash dishes. Inspected/tested and verified complaint. During inspection i found the sump/motor to be defective and not activating. 120vac to control. Ordering sump/motor. 7 in stock at Tribles. CX is rescheduled for Friday 6/17/22; ordrng 1 W11178672 (pump&motor)
We serviced a
AMANA REFRIGERATOR
Model ABB1921DEQ
Near Manheim, PA 17545
Justin L.
Job Details: 06/10/2022
as per previous visit was able to remove door and add shims. unit now checks good no further work needed
We serviced a
WHIRLPOOL FREEZER
Model WRB322DMBB01
Near Elkton, MD 21921
Neil H.
Job Details: 06/10/2022
cx complaint the fc led out new module needed; ordrng 1 W11520324 (Whirlpool Refrigerator LED Light Module)
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Rehoboth Beach, DE 19971
Frederick R.
Job Details: 06/10/2022
CX complaint is DW will not wash dishes. Inspected/tested and verified complaint. During inspection i found the sump/motor to be defective and not activating. 120vac to control. Ordering sump/motor. 7 in stock at Tribles. CX is rescheduled for Friday 6/17/22; ordrng 1 W11178672 (pump&motor)
We serviced a
AMANA REFRIGERATOR
Model ABB1921DEQ
Near Manheim, PA 17545
Justin L.
Job Details: 06/10/2022
as per previous visit was able to remove door and add shims. unit now checks good no further work needed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHW06
Near Rocky Mount, NC 27804
Ronnie B.
Job Details: 06/10/2022
"cx complaint of unit not making ice or dispensing water. checked unit and found no water or ice production. checked water valve and found it to be diconnected. connected valve , tested, unit is working as designed."
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Hagerstown, MD 21740
Danny R.
Job Details: 06/10/2022
installed heater unit fell in rage for heaster replaced scode checksok no leaks
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Yorktown, VA 23693
Jason T.
Job Details: 06/10/2022
"Cx complaint, will not clean the dishes properly, ran factory diagnostic test, error codes : F9-E2 not draining FA-E5 diverter leak FA-E4 diverter cannot find wash position F8-E4 float switch. Verified all vac voltages, no leaks detected at the diverter, during the factory test, found diverter motor popping during the cycle. Advised cx parts on order, dispatch will call to schedule a return visit, cx agreed.; ordrng 1 W11416363 (Sump-pump assembly) and 1 W11545764 (Float switch)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHW06
Near Rocky Mount, NC 27804
Ronnie B.
Job Details: 06/10/2022
"cx complaint of unit not making ice or dispensing water. checked unit and found no water or ice production. checked water valve and found it to be diconnected. connected valve , tested, unit is working as designed."
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Hagerstown, MD 21740
Danny R.
Job Details: 06/10/2022
installed heater unit fell in rage for heaster replaced scode checksok no leaks
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Yorktown, VA 23693
Jason T.
Job Details: 06/10/2022
"Cx complaint, will not clean the dishes properly, ran factory diagnostic test, error codes : F9-E2 not draining FA-E5 diverter leak FA-E4 diverter cannot find wash position F8-E4 float switch. Verified all vac voltages, no leaks detected at the diverter, during the factory test, found diverter motor popping during the cycle. Advised cx parts on order, dispatch will call to schedule a return visit, cx agreed.; ordrng 1 W11416363 (Sump-pump assembly) and 1 W11545764 (Float switch)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM704KPS0
Near New Market, MD 21774
Bernard M.
Job Details: 06/10/2022
Replaced both parts per previous tech. ran test cycle and unit completed cycle with all water removed from unit. Unit checks good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Richmond, VA 23234
Joseph D.
Job Details: 06/10/2022
"cx complaint fridge freezing items,temps at about 38 degrees. adjusted vent, temp seting and cleared airflow path from freezer, unit now working properly. if problem persists, please pre id control in ff compartment."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Edgewood, MD 21040
Neil H.
Job Details: 06/10/2022
cx complaint unit not making ice found 120 going to i/m but not moving replaced ice maker and tested good.
We serviced a
KITCHENAID DISHWASHER
Model KDTM704KPS0
Near New Market, MD 21774
Bernard M.
Job Details: 06/10/2022
Replaced both parts per previous tech. ran test cycle and unit completed cycle with all water removed from unit. Unit checks good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Richmond, VA 23234
Joseph D.
Job Details: 06/10/2022
"cx complaint fridge freezing items,temps at about 38 degrees. adjusted vent, temp seting and cleared airflow path from freezer, unit now working properly. if problem persists, please pre id control in ff compartment."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Edgewood, MD 21040
Neil H.
Job Details: 06/10/2022
cx complaint unit not making ice found 120 going to i/m but not moving replaced ice maker and tested good.
We serviced a
MAYTAG WASHER
Model WTW7120HWO
Near Monrovia, MD 21770
Bernard M.
Job Details: 06/10/2022
"When arrived, entered into diag and found no error codes. Inspected underneath unit and found the rotor screw to be loose causing the unit not to go into agitation. Recalibrated and ran auto test and the unit completed without issues. Went into component activation to verify all spin cycles and agitation speeds were properly working. Unit checks good."
We serviced a
WHIRLPOOL FREEZER
Model WRF767SDHZ02
Near Chesterfield, VA 23832
Joseph D.
Job Details: 06/10/2022
found unit with sliders not pulling drawer in properly. unit now sealing properly. lower ice maker in off position.
We serviced a
WHIRLPOOL FREEZER
Model MFW2055FRZ00
Near Baltimore, MD 21215
Keith H.
Job Details: 06/10/2022
cx complaint is freezer handle loose and where does the filter go i showed cx how to replace fitler and tightened door handle unit is good
We serviced a
MAYTAG WASHER
Model WTW7120HWO
Near Monrovia, MD 21770
Bernard M.
Job Details: 06/10/2022
"When arrived, entered into diag and found no error codes. Inspected underneath unit and found the rotor screw to be loose causing the unit not to go into agitation. Recalibrated and ran auto test and the unit completed without issues. Went into component activation to verify all spin cycles and agitation speeds were properly working. Unit checks good."
We serviced a
WHIRLPOOL FREEZER
Model WRF767SDHZ02
Near Chesterfield, VA 23832
Joseph D.
Job Details: 06/10/2022
found unit with sliders not pulling drawer in properly. unit now sealing properly. lower ice maker in off position.
We serviced a
WHIRLPOOL FREEZER
Model MFW2055FRZ00
Near Baltimore, MD 21215
Keith H.
Job Details: 06/10/2022
cx complaint is freezer handle loose and where does the filter go i showed cx how to replace fitler and tightened door handle unit is good
We serviced a
JENNAIR OVEN
Model JES9800BAB
Near Chevy Chase, MD 20815
Israel R.
Job Details: 06/10/2022
Custeomr complaint units button are not working. I tested the unit and found the unit is not pressing any buttons only the numbers work. I pulled unit and found the harness is separating. and migrating. Unit needs new control panel. collected in full. CAll custoemr when part is available.; ordrng 1 WPW10206085 (panl-cntrl 284.47)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIDM01
Near Chantilly, VA 20152
Daniel J.
Job Details: 06/10/2022
customer complaint weak cooling in both compartments removed evap frost only forming on right side and on inlet .4 amps on line goiong to compressor informed customer of qoute and also noticed jack protecting door harness broken exposing wires none broke currentlydeclined customer paid 120 for service call by check
We serviced a
MAYTAG WASHER
Model MHW8200FW0
Near Reisterstown, MD 21136
Drew B.
Job Details: 06/10/2022
replaced all parts tested and now check good
We serviced a
JENNAIR OVEN
Model JES9800BAB
Near Chevy Chase, MD 20815
Israel R.
Job Details: 06/10/2022
Custeomr complaint units button are not working. I tested the unit and found the unit is not pressing any buttons only the numbers work. I pulled unit and found the harness is separating. and migrating. Unit needs new control panel. collected in full. CAll custoemr when part is available.; ordrng 1 WPW10206085 (panl-cntrl 284.47)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIDM01
Near Chantilly, VA 20152
Daniel J.
Job Details: 06/10/2022
customer complaint weak cooling in both compartments removed evap frost only forming on right side and on inlet .4 amps on line goiong to compressor informed customer of qoute and also noticed jack protecting door harness broken exposing wires none broke currentlydeclined customer paid 120 for service call by check
We serviced a
MAYTAG WASHER
Model MHW8200FW0
Near Reisterstown, MD 21136
Drew B.
Job Details: 06/10/2022
replaced all parts tested and now check good
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Federalsburg, MD 21632
Michael E.
Job Details: 06/10/2022
Replaced the inlet valve as per previous diagnosis. Tested unit and it is now working proeprly. Job is complete
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Rockville, MD 20852
Alexander D.
Job Details: 06/10/2022
"cx complaint, she will set unit too cold and start cycle then go take a shower and shes getting bursts of hot and cold water in her shower while unit is running. advised cx it sounds like a water pressure issue and as unit is filling from hot or cold it takes up some of the pressure for that temp and may cause shower to be hotter or colder, cx said plumber said nothing wrong with plumbing must be unit. cx also said when she sets it to cold it shouldnt take any hot. found cx is setting unit to cold and not tap cold since theres no led for tap cold. advised cx that on cold it still uses some hot water to look for a certain temp and to set it to tap cold to use only cold so the temp in her shower wont go back and forth. no errors, test cycle runs good. unit is operating as designed"
We serviced a
WHIRLPOOL FREEZER
Model WRS321SDHZ08
Near Owings Mills, MD 21117
Drew B.
Job Details: 06/10/2022
CX COMPLAINTT that unit is not cooling and stopped making ice i found the unit to have excessive frost on evap ewall failed thermistor and will need for repair. schd for the 16th; ordrng 1 WPW10384183 (THERMISTOR 100@TRB)
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Federalsburg, MD 21632
Michael E.
Job Details: 06/10/2022
Replaced the inlet valve as per previous diagnosis. Tested unit and it is now working proeprly. Job is complete
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Rockville, MD 20852
Alexander D.
Job Details: 06/10/2022
"cx complaint, she will set unit too cold and start cycle then go take a shower and shes getting bursts of hot and cold water in her shower while unit is running. advised cx it sounds like a water pressure issue and as unit is filling from hot or cold it takes up some of the pressure for that temp and may cause shower to be hotter or colder, cx said plumber said nothing wrong with plumbing must be unit. cx also said when she sets it to cold it shouldnt take any hot. found cx is setting unit to cold and not tap cold since theres no led for tap cold. advised cx that on cold it still uses some hot water to look for a certain temp and to set it to tap cold to use only cold so the temp in her shower wont go back and forth. no errors, test cycle runs good. unit is operating as designed"
We serviced a
WHIRLPOOL FREEZER
Model WRS321SDHZ08
Near Owings Mills, MD 21117
Drew B.
Job Details: 06/10/2022
CX COMPLAINTT that unit is not cooling and stopped making ice i found the unit to have excessive frost on evap ewall failed thermistor and will need for repair. schd for the 16th; ordrng 1 WPW10384183 (THERMISTOR 100@TRB)
We serviced a
KITCHENAID MICROWAVE
Model KMHS120ESS5
Near Chevy Chase, MD 20815
Israel R.
Job Details: 06/10/2022
"Custoemr complaint unit is not working, when the door is close the light is on and the fan is on as if is working. looked like a door switch issue. I tested switches and the unit diid the same. after that i put eveything back and the fuse popped. I tested with my reseatable fuse adn the control went out. all switches are good. 120 to the relay. Something is wrong with the board. ORdering board and reorder switchs both in stock. I collected 441.41 for p0 598484. collected in full. Board and switches are in stock. SEnd IR; ordrng 1 W11182110 (Control 156.98) and 1 W11244490 (Interlocks)"
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near ,
Alexander W.
Job Details: 06/10/2022
CX stated unit wash arm having issues and wheel came off. inspected tested and verified cx complaint found upper manifold spray arm is defective also found lower rack wheel defective ordering both upper manifold and wheel cannot resched at this time.; ordrng 1 W11545334 (upper wash arm) and 1 W11551383 (wheel)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Reisterstown, MD 21136
Drew B.
Job Details: 06/10/2022
replaced ui and now checks good
We serviced a
KITCHENAID MICROWAVE
Model KMHS120ESS5
Near Chevy Chase, MD 20815
Israel R.
Job Details: 06/10/2022
"Custoemr complaint unit is not working, when the door is close the light is on and the fan is on as if is working. looked like a door switch issue. I tested switches and the unit diid the same. after that i put eveything back and the fuse popped. I tested with my reseatable fuse adn the control went out. all switches are good. 120 to the relay. Something is wrong with the board. ORdering board and reorder switchs both in stock. I collected 441.41 for p0 598484. collected in full. Board and switches are in stock. SEnd IR; ordrng 1 W11182110 (Control 156.98) and 1 W11244490 (Interlocks)"
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near ,
Alexander W.
Job Details: 06/10/2022
CX stated unit wash arm having issues and wheel came off. inspected tested and verified cx complaint found upper manifold spray arm is defective also found lower rack wheel defective ordering both upper manifold and wheel cannot resched at this time.; ordrng 1 W11545334 (upper wash arm) and 1 W11551383 (wheel)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Reisterstown, MD 21136
Drew B.
Job Details: 06/10/2022
replaced ui and now checks good
We serviced a
KITCHENAID DISHWASHER
Model KDTM404ESS3
Near Chevy Chase, MD 20815
Israel R.
Job Details: 06/10/2022
collected for parts and labor. Paid in full on PO 598485. Call customer when part is available.; ordrng 1 W10861526 (pump&motor)
We serviced a
KITCHENAID RANGE
Model KSDB900ESS4
Near Manakin-Sabot, VA 23103
Thomas B.
Job Details: 06/10/2022
Cx complaint unit is not working properly inspected unit found f2e1 error code checked the ribbon all good and tight reset board allowed use ordering the console and display board ; ordrng 1 W10913685 (panl-cntrl) and 1 W11128223 (display)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Owings Mills, MD 21117
Drew B.
Job Details: 06/10/2022
cx daughter was under 18 and not going into home.. cx will reschd.; saved tckt
We serviced a
KITCHENAID DISHWASHER
Model KDTM404ESS3
Near Chevy Chase, MD 20815
Israel R.
Job Details: 06/10/2022
collected for parts and labor. Paid in full on PO 598485. Call customer when part is available.; ordrng 1 W10861526 (pump&motor)
We serviced a
KITCHENAID RANGE
Model KSDB900ESS4
Near Manakin-Sabot, VA 23103
Thomas B.
Job Details: 06/10/2022
Cx complaint unit is not working properly inspected unit found f2e1 error code checked the ribbon all good and tight reset board allowed use ordering the console and display board ; ordrng 1 W10913685 (panl-cntrl) and 1 W11128223 (display)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Owings Mills, MD 21117
Drew B.
Job Details: 06/10/2022
cx daughter was under 18 and not going into home.. cx will reschd.; saved tckt
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Greenville, NC 27834
Ronnie B.
Job Details: 06/10/2022
"removed and repalced sump and pump, tested, unit is working as designed."
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EFS02
Near Virginia Beach, VA 23452
Carl A.
Job Details: 06/10/2022
"x complaint of ice melting,checkedu nit tofind damper door not closing fulling ordering all parts needed for repairs; ordrng 1 W11533211 (CNTRL-ELEC) and 1 W11189145 (door-ice) and 1 W10795821 (stop-pan) and 1 W10795823 (stop-pan)"
We serviced a
WHIRLPOOL FREEZER
Model WZF34X18DW06
Near Owings Mills, MD 21117
Drew B.
Job Details: 06/10/2022
cx complaint that unit is frosting everything inside and door is not sealing. i found the unit to have a gap on the left corner and was able to rasie feet to adjust the levelness.. will need the new door for not sealing properly.. cx will call when in to reschd and swing the door other direction when in .; ordrng 1 W11178521 (nameplate) and 1 W10746783 (door)
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Greenville, NC 27834
Ronnie B.
Job Details: 06/10/2022
"removed and repalced sump and pump, tested, unit is working as designed."
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EFS02
Near Virginia Beach, VA 23452
Carl A.
Job Details: 06/10/2022
"x complaint of ice melting,checkedu nit tofind damper door not closing fulling ordering all parts needed for repairs; ordrng 1 W11533211 (CNTRL-ELEC) and 1 W11189145 (door-ice) and 1 W10795821 (stop-pan) and 1 W10795823 (stop-pan)"
We serviced a
WHIRLPOOL FREEZER
Model WZF34X18DW06
Near Owings Mills, MD 21117
Drew B.
Job Details: 06/10/2022
cx complaint that unit is frosting everything inside and door is not sealing. i found the unit to have a gap on the left corner and was able to rasie feet to adjust the levelness.. will need the new door for not sealing properly.. cx will call when in to reschd and swing the door other direction when in .; ordrng 1 W11178521 (nameplate) and 1 W10746783 (door)
We serviced a
KITCHENAID COOKTOP
Model KCED600GBL01
Near Round Hill, VA 20141
Ricky E.
Job Details: 06/10/2022
"customer stated that the unit wasnt fuctioning. the unit is new to the customer, so i explained how the unit works. the customer insisted that the unit was faulty, after photographic proof, the customer doubled down, and stated that something was wrong with the elements on the 'even heat' side... i explained that there is nothing else i can do, and she would have to use the unit, and figure out what works best for her.. contacted off, spoke to CR because the customer could be a problem"
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US6HS00
Near Brandywine, MD 20613
Shane B.
Job Details: 06/10/2022
installed left front valve and tested unit for cx. unit is working as designed.
We serviced a
WHIRLPOOL OVEN
Model MGR6875ADS28
Near Silver Spring, MD 20901
Alexander D.
Job Details: 06/10/2022
"cx complaint unit went into sabbath mode on its own a week ago and wouldnt cancel, now its not showing sabbath but buttons on left side unresponsive so cant start bake or broil. went over oow pricing and cx declined service, would rather buy new considering age of unit. no service provided, no money collected"
We serviced a
KITCHENAID COOKTOP
Model KCED600GBL01
Near Round Hill, VA 20141
Ricky E.
Job Details: 06/10/2022
"customer stated that the unit wasnt fuctioning. the unit is new to the customer, so i explained how the unit works. the customer insisted that the unit was faulty, after photographic proof, the customer doubled down, and stated that something was wrong with the elements on the 'even heat' side... i explained that there is nothing else i can do, and she would have to use the unit, and figure out what works best for her.. contacted off, spoke to CR because the customer could be a problem"
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US6HS00
Near Brandywine, MD 20613
Shane B.
Job Details: 06/10/2022
installed left front valve and tested unit for cx. unit is working as designed.
We serviced a
WHIRLPOOL OVEN
Model MGR6875ADS28
Near Silver Spring, MD 20901
Alexander D.
Job Details: 06/10/2022
"cx complaint unit went into sabbath mode on its own a week ago and wouldnt cancel, now its not showing sabbath but buttons on left side unresponsive so cant start bake or broil. went over oow pricing and cx declined service, would rather buy new considering age of unit. no service provided, no money collected"
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Timonium, MD 21093
Sal R.
Job Details: 06/10/2022
"CX complaint is that the unit is leaking oil. I found that hte gearcase is indeed leaking oil. I am ordering 1 gearcase (W11449840), 1 splutch (W10721967), 1 belt (W11239857) and 1 water inlet valve (W11220230) due to water filling the dispenser when unit is in stand by mode. Return visit will need to be 2 call counted due to the time it takes to replace a gearcase. Once the prts are avalible , please ahve someone form the office call to set a retun date.; ordrng 1 W11449840 (gearcase) and 1 W10721967 (splutch 100 @ tribs) and 1 W11239857 (belt 8 @ tribs) and 1 W11220230 (water inlet valve) and 1 2callcount (2 call count)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Fredericksburg, VA 22408
Tanner B.
Job Details: 06/10/2022
Both FC/RC NO COOL. FANS WORKING. COMPRESSOR PULLING .3AMPS.. 2CT SS TECH; ordrng 1 W11580057 (compressor) and 1 WPW10143759 (uv drier) and 1 2CT (2CT)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Westminster, MD 21158
Brian R.
Job Details: 06/10/2022
cx complaint is cooling is off and on. says when unit runs it cools great then will stop. found FF section warm and entire Freezer full of frost and ice and things froze.tersted and checked over unit. will order parts needed. as soon as parts are in office will schedule. cx will have unit defrosted on return.; ordrng 1 W11250314 (Door Gasket Grey) and 1 W11446726 (Control) and 1 W11262026 (Control Damper)
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Timonium, MD 21093
Sal R.
Job Details: 06/10/2022
"CX complaint is that the unit is leaking oil. I found that hte gearcase is indeed leaking oil. I am ordering 1 gearcase (W11449840), 1 splutch (W10721967), 1 belt (W11239857) and 1 water inlet valve (W11220230) due to water filling the dispenser when unit is in stand by mode. Return visit will need to be 2 call counted due to the time it takes to replace a gearcase. Once the prts are avalible , please ahve someone form the office call to set a retun date.; ordrng 1 W11449840 (gearcase) and 1 W10721967 (splutch 100 @ tribs) and 1 W11239857 (belt 8 @ tribs) and 1 W11220230 (water inlet valve) and 1 2callcount (2 call count)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Fredericksburg, VA 22408
Tanner B.
Job Details: 06/10/2022
Both FC/RC NO COOL. FANS WORKING. COMPRESSOR PULLING .3AMPS.. 2CT SS TECH; ordrng 1 W11580057 (compressor) and 1 WPW10143759 (uv drier) and 1 2CT (2CT)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Westminster, MD 21158
Brian R.
Job Details: 06/10/2022
cx complaint is cooling is off and on. says when unit runs it cools great then will stop. found FF section warm and entire Freezer full of frost and ice and things froze.tersted and checked over unit. will order parts needed. as soon as parts are in office will schedule. cx will have unit defrosted on return.; ordrng 1 W11250314 (Door Gasket Grey) and 1 W11446726 (Control) and 1 W11262026 (Control Damper)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIDM01
Near Baltimore, MD 21229
Shane M.
Job Details: 06/10/2022
cx complaint still isnt making ice. replaced icemaker from vanstock.; used 1 w10873791 (icemaker) from stock
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Clarksburg, MD 20871
Julian H.
Job Details: 06/10/2022
BRAND NEW WASHER NOT INSTALLED YET BECAUSE ISSUE CX complaint about lid not closing all the way inspected and found an issue with hinges and also noticed that lid is bowed causing not to sit down need parts; ordrng 1 W11551369 (hinge left) and 1 W11551376 (hinge right) and 1 W11404468 (lid)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Woodlawn, MD 21244
Shane M.
Job Details: 06/10/2022
cx complaint the unit isnt washing proper & isnt drying dishes proper. found error code 7-1. raned test cycle element activated at the end. found unit not hooked up too HOT water. i also found cx not using rinseaid. cx will need a plumber. gave cx a quote for repairrs W10906426
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIDM01
Near Baltimore, MD 21229
Shane M.
Job Details: 06/10/2022
cx complaint still isnt making ice. replaced icemaker from vanstock.; used 1 w10873791 (icemaker) from stock
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Clarksburg, MD 20871
Julian H.
Job Details: 06/10/2022
BRAND NEW WASHER NOT INSTALLED YET BECAUSE ISSUE CX complaint about lid not closing all the way inspected and found an issue with hinges and also noticed that lid is bowed causing not to sit down need parts; ordrng 1 W11551369 (hinge left) and 1 W11551376 (hinge right) and 1 W11404468 (lid)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Woodlawn, MD 21244
Shane M.
Job Details: 06/10/2022
cx complaint the unit isnt washing proper & isnt drying dishes proper. found error code 7-1. raned test cycle element activated at the end. found unit not hooked up too HOT water. i also found cx not using rinseaid. cx will need a plumber. gave cx a quote for repairrs W10906426
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Greenville, NC 27834
Ronnie B.
Job Details: 06/10/2022
"cx continued complaint of unit off balance/ excess vibration. checked unit and no codes stored at this time. no oil from gearcase, suspension is good. floor is a pontential cause as is not a level floor and is a little soft not a completely solid surface. called techline to document. s/r 7733850411."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near La Plata, MD 20646
Robert A.
Job Details: 06/10/2022
I installed the ordered part and tested the unit for the cx. The unit is working as designed.
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW1
Near Randallstown, MD 21133
Drew B.
Job Details: 06/10/2022
"cx complaint that unit is making loud onise and also loeaking from underneath i found no issues with valves, hoses, pumps etc. but in testing found bearings to be extremely loud and possibly leakingfrom transmisson will need the new transmisson and call to reschd when parts in this is wrrnty per cx pop provided; ordrng 1 W11449840 (gearcase) and 1 W10721967 (cam pulley)"
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Greenville, NC 27834
Ronnie B.
Job Details: 06/10/2022
"cx continued complaint of unit off balance/ excess vibration. checked unit and no codes stored at this time. no oil from gearcase, suspension is good. floor is a pontential cause as is not a level floor and is a little soft not a completely solid surface. called techline to document. s/r 7733850411."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near La Plata, MD 20646
Robert A.
Job Details: 06/10/2022
I installed the ordered part and tested the unit for the cx. The unit is working as designed.
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW1
Near Randallstown, MD 21133
Drew B.
Job Details: 06/10/2022
"cx complaint that unit is making loud onise and also loeaking from underneath i found no issues with valves, hoses, pumps etc. but in testing found bearings to be extremely loud and possibly leakingfrom transmisson will need the new transmisson and call to reschd when parts in this is wrrnty per cx pop provided; ordrng 1 W11449840 (gearcase) and 1 W10721967 (cam pulley)"
We serviced a
JENN-AIR REFRIGERATOR
Model JFI2089WES0
Near Towson, MD 21204
Sal R.
Job Details: 06/10/2022
"Per office , I was able top access and replace the door gasket. CX asked me to look at the icemaker. I found that the the icem aker has faild. I am ordering 1 icem aker (WPW10190981). Service and labor covered under C/B. CX is paid in full. I set a return date for 6/16; ordrng 1 WPW10190981 (icemaker 10 @ tribs)"
We serviced a
WHIRLPOOL FREEZER
Model WRS571CIHZ04
Near Fredericksburg, VA 22401
Tanner B.
Job Details: 06/10/2022
CX Concern the units Ice bin frozen solid and the unit not cooling correctly. defrosting in fc and freezing in ff.. found in diag the thermisitors passing.. fan not running but dampner operating .. 6vac to fan.. took unit out of diag and control sent 120vac to fan.. bad control / fan .. needs new bin and auger due to units ice melting and then freezing in bin/ auger compartment .; ordrng 1 W11567495 (control) and 1 WP2315549 (fc fan) and 1 W11347840 (bin) and 1 W11202789 (auger)
We serviced a
WHIRLPOOL O.T.R MICROWAVE
Model WMH53520CS7
Near Reisterstown, MD 21136
Drew B.
Job Details: 06/10/2022
cx complaint that uniut internal light stays on and even when door closed runs.. i foudn the switches to be fine but the cabinet is bowed in pressed switch buttons was alble to move cabinet out slight bit by pulling and now no contacct and closes etc no issues... service charge civered and checks good..
We serviced a
JENN-AIR REFRIGERATOR
Model JFI2089WES0
Near Towson, MD 21204
Sal R.
Job Details: 06/10/2022
"Per office , I was able top access and replace the door gasket. CX asked me to look at the icemaker. I found that the the icem aker has faild. I am ordering 1 icem aker (WPW10190981). Service and labor covered under C/B. CX is paid in full. I set a return date for 6/16; ordrng 1 WPW10190981 (icemaker 10 @ tribs)"
We serviced a
WHIRLPOOL FREEZER
Model WRS571CIHZ04
Near Fredericksburg, VA 22401
Tanner B.
Job Details: 06/10/2022
CX Concern the units Ice bin frozen solid and the unit not cooling correctly. defrosting in fc and freezing in ff.. found in diag the thermisitors passing.. fan not running but dampner operating .. 6vac to fan.. took unit out of diag and control sent 120vac to fan.. bad control / fan .. needs new bin and auger due to units ice melting and then freezing in bin/ auger compartment .; ordrng 1 W11567495 (control) and 1 WP2315549 (fc fan) and 1 W11347840 (bin) and 1 W11202789 (auger)
We serviced a
WHIRLPOOL O.T.R MICROWAVE
Model WMH53520CS7
Near Reisterstown, MD 21136
Drew B.
Job Details: 06/10/2022
cx complaint that uniut internal light stays on and even when door closed runs.. i foudn the switches to be fine but the cabinet is bowed in pressed switch buttons was alble to move cabinet out slight bit by pulling and now no contacct and closes etc no issues... service charge civered and checks good..
We serviced a
AMANA DRYER
Model NED4655EW1
Near Newport News, VA 23605
Jason T.
Job Details: 06/10/2022
"Cx complaint, not heating properly, long dry times, tested all circuits, found loose harness connection at the motor circuit. Removed and repaired the harness connection, verified vac voltages, cycle temperature tested at 275 degrees at the heater, cycle temperature tested at 155 degrees, found exhaust vent clogged. Advised cx to have a the exhaust vent cleaned out, once corrected, unit will work as designed, cx agreed."