We serviced a
WHIRLPOOL FREEZER
Model GX5FHTXVQ04
Near Fairfax, VA 22030
Richard B.
Job Details: 06/10/2022
"CX complant. Ice in freezer. Inspected unit and found unit needs updated duckbill kit. Freezer was not defrosted by CX so took longer than expected, Job completed, RB"
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Fulton, MD 20759
Robert L.
Job Details: 06/10/2022
"installed updated heater per TSP and S-17304, ran diagnostics, tested all ops ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAM04
Near Brandywine, MD 20613
Shane B.
Job Details: 06/10/2022
"cx complaint is particles in the water. cx has changed filter several times and ran a few gallons through the dispensor. cx had a glass of water ready when i arried that did have small particles in it. water supply line is not the stainless braided line but still is thick rubber and has some kind of braiding to it. asked cx how old the line was and they said its original from when they bought the house. i called techline, they advised changing that supply line for the pex plastic line and flushing the system. gave me part number for supply line. 7733851472. quoted cx for repair. he paid service call and said he may just replace the line himself.; ordrng 1 8212547RP (tube-water)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS05
Near Fredericksburg, VA 22406
Tanner B.
Job Details: 06/10/2022
"Installed new FC Door, left Badge w/ cx. Job completed"
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Fulton, MD 20759
Robert L.
Job Details: 06/10/2022
"installed updated heater per TSP and S-17304, ran diagnostics, tested all ops ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAM04
Near Brandywine, MD 20613
Shane B.
Job Details: 06/10/2022
"cx complaint is particles in the water. cx has changed filter several times and ran a few gallons through the dispensor. cx had a glass of water ready when i arried that did have small particles in it. water supply line is not the stainless braided line but still is thick rubber and has some kind of braiding to it. asked cx how old the line was and they said its original from when they bought the house. i called techline, they advised changing that supply line for the pex plastic line and flushing the system. gave me part number for supply line. 7733851472. quoted cx for repair. he paid service call and said he may just replace the line himself.; ordrng 1 8212547RP (tube-water)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS05
Near Fredericksburg, VA 22406
Tanner B.
Job Details: 06/10/2022
"Installed new FC Door, left Badge w/ cx. Job completed"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKB0
Near Mechanicsville, MD 20659
Robert A.
Job Details: 06/10/2022
Cx complaint that the unit is not washing the dishes. I inspected the unit to confirm the complaint. I found no error codes and ran a service cycle. I noticed the lower wash arm is not spinning during the wash cycle. The wash motor is not circulating water enough for good wash performance. The unit will need a new sump motor to resolve the issue. I'm ordering the part for the return visit.; ordrng 1 W11460945 (sump motor)
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near California, MD 20619
Robert A.
Job Details: 06/10/2022
"Cx complaint that the unit is shaking violently. I inspected the unit to confirm the complaint. When I arrived the cx had already removed the agitator and showed me a stripped hub drive. I replaced the hub drive and noticed the shaft of the gearcase is worn and needs to be replaced. I calibrated and ran a service cycle, for now the unit will work until the gearcase is replaced. I'm ordering the part for the return visit.; ordrng 1 W11454734 (gearcase)"
We serviced a
WHIRLPOOL WASHER
Model WTW7500GC0
Near Smyrna, DE 19977
Alexander W.
Job Details: 06/10/2022
"CX stated unit powering on but not operating tested inspected and verified cx complaint installed parts per previous diag, tested unit, unit is now operating as designed job is complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKB0
Near Mechanicsville, MD 20659
Robert A.
Job Details: 06/10/2022
Cx complaint that the unit is not washing the dishes. I inspected the unit to confirm the complaint. I found no error codes and ran a service cycle. I noticed the lower wash arm is not spinning during the wash cycle. The wash motor is not circulating water enough for good wash performance. The unit will need a new sump motor to resolve the issue. I'm ordering the part for the return visit.; ordrng 1 W11460945 (sump motor)
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near California, MD 20619
Robert A.
Job Details: 06/10/2022
"Cx complaint that the unit is shaking violently. I inspected the unit to confirm the complaint. When I arrived the cx had already removed the agitator and showed me a stripped hub drive. I replaced the hub drive and noticed the shaft of the gearcase is worn and needs to be replaced. I calibrated and ran a service cycle, for now the unit will work until the gearcase is replaced. I'm ordering the part for the return visit.; ordrng 1 W11454734 (gearcase)"
We serviced a
WHIRLPOOL WASHER
Model WTW7500GC0
Near Smyrna, DE 19977
Alexander W.
Job Details: 06/10/2022
"CX stated unit powering on but not operating tested inspected and verified cx complaint installed parts per previous diag, tested unit, unit is now operating as designed job is complete."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Annapolis, MD 21401
Kevin P.
Job Details: 06/10/2022
"lock box #6832 on door with key inside, house is vacant. arrived and called primary number which is a real estate agent handling the property as it is currently vacant, waited 10 plus minutes for him to show up and when i opened the the unit its still on and running even though i told the cx to turn it off when it wasnt cooling 4 months ago at time of diagnosis. since the unit is running still the ff evap is heavily overfrosted and will require additional time to defrost and install the ff evap fan harness on top of the time to install all the controls in the unit. job was not schedukled as a two count as it was supposed to off and fu,ly defrosted when we returned. rescheduling and requesting additional time to defrost unit so parts can be installed,; ordrng 1 additionaltimedefrost (additional time defrost)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near California, MD 20619
Robert A.
Job Details: 06/10/2022
I installed the ordered parts and tested the unit for the cx. The unit is working as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Ocean Pines, MD 21811
Michael E.
Job Details: 06/10/2022
"Upon arrival i was informed that the IM had worked since i was here last. I tested and found no problems. I replaced the door switch because on previous visit, the results i had caused me to suspect the door switch was having an intermitant problem. Tested unit and it is now working properly. Job is complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Annapolis, MD 21401
Kevin P.
Job Details: 06/10/2022
"lock box #6832 on door with key inside, house is vacant. arrived and called primary number which is a real estate agent handling the property as it is currently vacant, waited 10 plus minutes for him to show up and when i opened the the unit its still on and running even though i told the cx to turn it off when it wasnt cooling 4 months ago at time of diagnosis. since the unit is running still the ff evap is heavily overfrosted and will require additional time to defrost and install the ff evap fan harness on top of the time to install all the controls in the unit. job was not schedukled as a two count as it was supposed to off and fu,ly defrosted when we returned. rescheduling and requesting additional time to defrost unit so parts can be installed,; ordrng 1 additionaltimedefrost (additional time defrost)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near California, MD 20619
Robert A.
Job Details: 06/10/2022
I installed the ordered parts and tested the unit for the cx. The unit is working as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Ocean Pines, MD 21811
Michael E.
Job Details: 06/10/2022
"Upon arrival i was informed that the IM had worked since i was here last. I tested and found no problems. I replaced the door switch because on previous visit, the results i had caused me to suspect the door switch was having an intermitant problem. Tested unit and it is now working properly. Job is complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Bowie, MD 20720
Mitchell H.
Job Details: 06/10/2022
cx complaint b9ottom icemaker was leaking. installed new triple valve and tested. unit is now good to go.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Lusby, MD 20657
Robert A.
Job Details: 06/10/2022
"Cx complaint that unit is leaving clothes wet. I tried to run I diagnostic cycle, it worked once then did not work again. I heard friction from the slider and clutch. I checked it out it seems fine but still needs to be replaced. It did not let me run a calibration cycle either. The unit needs a new control, slider and clutch. I'm ordering the parts for the return visit. Please send me a SJ to order the parts I'm doing this from my phone since the job was sent over during the day. It has not loaded on my laptop.; saved tckt"
We serviced a
WHIRLPOOL DRYER
Model MED7230HW2
Near Townsend, DE 19734
Alexander W.
Job Details: 06/10/2022
CX stated door will not stay shut. inspected tested and verified cx complaint found door hinges are defective. ordering door hinges and resched for 6/21/22; ordrng 2 W11551301 (hinge)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Bowie, MD 20720
Mitchell H.
Job Details: 06/10/2022
cx complaint b9ottom icemaker was leaking. installed new triple valve and tested. unit is now good to go.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Lusby, MD 20657
Robert A.
Job Details: 06/10/2022
"Cx complaint that unit is leaving clothes wet. I tried to run I diagnostic cycle, it worked once then did not work again. I heard friction from the slider and clutch. I checked it out it seems fine but still needs to be replaced. It did not let me run a calibration cycle either. The unit needs a new control, slider and clutch. I'm ordering the parts for the return visit. Please send me a SJ to order the parts I'm doing this from my phone since the job was sent over during the day. It has not loaded on my laptop.; saved tckt"
We serviced a
WHIRLPOOL DRYER
Model MED7230HW2
Near Townsend, DE 19734
Alexander W.
Job Details: 06/10/2022
CX stated door will not stay shut. inspected tested and verified cx complaint found door hinges are defective. ordering door hinges and resched for 6/21/22; ordrng 2 W11551301 (hinge)s
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Camp Hill, PA 17011
Fred G.
Job Details: 06/10/2022
i was able to access unit and replace the lid assy. tested unit and unit now checks good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHB08
Near Lusby, MD 20657
Robert A.
Job Details: 06/10/2022
I installed the ordered part and tested the unit for the cx. The unit is working as designed.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Halethorpe, MD 21227
Eric W.
Job Details: 06/10/2022
i could not get unit over enough to instll the 3 way valve and if unit goes the outher way the is a wood traistion strip that stickes up about 1/2 inch and i cant lift unit over this will need 2 tec to help move unit cx will talk to wife about this cx will cal back and let us know what they are doing; saved tckt
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Camp Hill, PA 17011
Fred G.
Job Details: 06/10/2022
i was able to access unit and replace the lid assy. tested unit and unit now checks good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHB08
Near Lusby, MD 20657
Robert A.
Job Details: 06/10/2022
I installed the ordered part and tested the unit for the cx. The unit is working as designed.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Halethorpe, MD 21227
Eric W.
Job Details: 06/10/2022
i could not get unit over enough to instll the 3 way valve and if unit goes the outher way the is a wood traistion strip that stickes up about 1/2 inch and i cant lift unit over this will need 2 tec to help move unit cx will talk to wife about this cx will cal back and let us know what they are doing; saved tckt
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Nottingham, MD 21236
Neil H.
Job Details: 06/10/2022
replaced the control board ran sense dry twice advancing and buzzing told to use over the weekend to see if unit keeps working
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Bowie, MD 20721
Mitchell H.
Job Details: 06/10/2022
cx complaint top rack fallen down. installed adjuster kit and unit is now good to go. job completed. collected labor.
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Milton, DE 19968
Frederick R.
Job Details: 06/10/2022
CX complaint is WM will not drain. Inspected/tested unit and verified complaint. Found drain pump stuck open. As soon as I activated I heard a foreign object get sucked out of pump. Ran test cycle twice and started regualr cycle for 10 mins then drained. Ran spin and agitate cycle as well as drain cycle and unit is now working properly. Job is complete
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Nottingham, MD 21236
Neil H.
Job Details: 06/10/2022
replaced the control board ran sense dry twice advancing and buzzing told to use over the weekend to see if unit keeps working
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Bowie, MD 20721
Mitchell H.
Job Details: 06/10/2022
cx complaint top rack fallen down. installed adjuster kit and unit is now good to go. job completed. collected labor.
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Milton, DE 19968
Frederick R.
Job Details: 06/10/2022
CX complaint is WM will not drain. Inspected/tested unit and verified complaint. Found drain pump stuck open. As soon as I activated I heard a foreign object get sucked out of pump. Ran test cycle twice and started regualr cycle for 10 mins then drained. Ran spin and agitate cycle as well as drain cycle and unit is now working properly. Job is complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model GS6SHAXLL03
Near Chevy Chase, MD 20815
Israel R.
Job Details: 06/10/2022
Installed new starting device. Unit is back to normal operations.
We serviced a
MAYTAG REFRIGERATOR
Model MFT2672AEM11
Near Upper Marlboro, MD 20774
Mitchell H.
Job Details: 06/10/2022
cx complaint unit is not making ice. installed new ice maker per techline and last techs diag. reset unit at breaker after install. unit started to cycle and should be good from here. cx also wanted the front panel on drawer replaced. ordering front panel for return visit. cx paid in full; ordrng 1 W10847546 (FRONT PANEL FOR DRAWER)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Portsmouth, VA 23703
Zachery R.
Job Details: 06/10/2022
"cx complaint unit leaking from bottom, ran auto test cycle, come to find drain hose not secured to drain pump, secured hlse to drain pump, tested, no signs of any leaks, unit working as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model GS6SHAXLL03
Near Chevy Chase, MD 20815
Israel R.
Job Details: 06/10/2022
Installed new starting device. Unit is back to normal operations.
We serviced a
MAYTAG REFRIGERATOR
Model MFT2672AEM11
Near Upper Marlboro, MD 20774
Mitchell H.
Job Details: 06/10/2022
cx complaint unit is not making ice. installed new ice maker per techline and last techs diag. reset unit at breaker after install. unit started to cycle and should be good from here. cx also wanted the front panel on drawer replaced. ordering front panel for return visit. cx paid in full; ordrng 1 W10847546 (FRONT PANEL FOR DRAWER)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Portsmouth, VA 23703
Zachery R.
Job Details: 06/10/2022
"cx complaint unit leaking from bottom, ran auto test cycle, come to find drain hose not secured to drain pump, secured hlse to drain pump, tested, no signs of any leaks, unit working as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model RSW22E0DAM
Near Rocky Mount, NC 27803
Ronnie B.
Job Details: 06/10/2022
cx complaint of unit not coolling in rc. checked unit and found evap frosted over. checked defrost sensor and is reading open and only getting 34 vac to tblock. removed all frost and found that heater is reading open as well. contacts on tboard are delabitated and will most likly deteriorate upon removal. this part is nla but ordering anyway.; ordrng 1 WP52085-29 (thermostat) and 1 WP61001846 (heater- de) and 1 WP68233-3 (timer- def) and 1 55878-1 (terminal board)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Kensington, MD 20895
Alexander D.
Job Details: 06/10/2022
"cx complaint unit wont start cycles, also found serial# in range of service pointer for heater replacement. unit flashing f8e4 upon arrival. found heater still has thin layer of bushings left and hasnt leaked yet, pics saved. found water in drip tray from supply hose dripping from back side of elbow. tried tightening connection and adding teflon tape to threads on back side of elbow, still dripping. replaced heater and tested, cycle completed properly and no other leaks at this time. showed cx leak from hose and he said he wants to replace that himself so it can get done quicker and not wait on part to come in. advised cx to call back if he has any issues replacing hose. cx understands"
We serviced a
WHIRLPOOL O.T.R MICROWAVE
Model WMH32519HV06
Near Midlothian, VA 23114
Joseph D.
Job Details: 06/10/2022
replaced control to eliminate light issue. relay no longer stuck in ON position. working properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model RSW22E0DAM
Near Rocky Mount, NC 27803
Ronnie B.
Job Details: 06/10/2022
cx complaint of unit not coolling in rc. checked unit and found evap frosted over. checked defrost sensor and is reading open and only getting 34 vac to tblock. removed all frost and found that heater is reading open as well. contacts on tboard are delabitated and will most likly deteriorate upon removal. this part is nla but ordering anyway.; ordrng 1 WP52085-29 (thermostat) and 1 WP61001846 (heater- de) and 1 WP68233-3 (timer- def) and 1 55878-1 (terminal board)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Kensington, MD 20895
Alexander D.
Job Details: 06/10/2022
"cx complaint unit wont start cycles, also found serial# in range of service pointer for heater replacement. unit flashing f8e4 upon arrival. found heater still has thin layer of bushings left and hasnt leaked yet, pics saved. found water in drip tray from supply hose dripping from back side of elbow. tried tightening connection and adding teflon tape to threads on back side of elbow, still dripping. replaced heater and tested, cycle completed properly and no other leaks at this time. showed cx leak from hose and he said he wants to replace that himself so it can get done quicker and not wait on part to come in. advised cx to call back if he has any issues replacing hose. cx understands"
We serviced a
WHIRLPOOL O.T.R MICROWAVE
Model WMH32519HV06
Near Midlothian, VA 23114
Joseph D.
Job Details: 06/10/2022
replaced control to eliminate light issue. relay no longer stuck in ON position. working properly.
We serviced a
JENN-AIR RANGE
Model JDS9860AAP
Near Rocky Mount, NC 27804
Ronnie B.
Job Details: 06/10/2022
cx complaint of oven shuts off after preheat is finished and f3 error code pops up. checked unit and code is related to temp probe. checked proper resitance and is at 1.1 at room temp of 76 and is good. control is not detecting probe appropriately and control is no longer available. advised cx of this and cx paid 120 service call in full.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Stone Ridge, VA 20105
Ricky E.
Job Details: 06/10/2022
"customer stated that the unit wasnt filling with water.. fnd water to the unit off.. turned on the water, unit is now filling and washing.. customer stated that a part order had happened, but no parts were installed...."
We serviced a
AMANA REFRIGERATOR
Model ART318FFDB10
Near Warwick, MD 21912
Alexander W.
Job Details: 06/10/2022
CX complaint is that RC door not sealing properly. inspected tested and verified cx complaint. found RC door is defective causing door not to seal properly. ordering door cannot resched at this time due to SO part.; ordrng 1 LW10680725 (RC door)
We serviced a
JENN-AIR RANGE
Model JDS9860AAP
Near Rocky Mount, NC 27804
Ronnie B.
Job Details: 06/10/2022
cx complaint of oven shuts off after preheat is finished and f3 error code pops up. checked unit and code is related to temp probe. checked proper resitance and is at 1.1 at room temp of 76 and is good. control is not detecting probe appropriately and control is no longer available. advised cx of this and cx paid 120 service call in full.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Stone Ridge, VA 20105
Ricky E.
Job Details: 06/10/2022
"customer stated that the unit wasnt filling with water.. fnd water to the unit off.. turned on the water, unit is now filling and washing.. customer stated that a part order had happened, but no parts were installed...."
We serviced a
AMANA REFRIGERATOR
Model ART318FFDB10
Near Warwick, MD 21912
Alexander W.
Job Details: 06/10/2022
CX complaint is that RC door not sealing properly. inspected tested and verified cx complaint. found RC door is defective causing door not to seal properly. ordering door cannot resched at this time due to SO part.; ordrng 1 LW10680725 (RC door)
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JS0
Near Rocky Mount, NC 27804
Ronnie B.
Job Details: 06/10/2022
"cx complaint of oven not working. checked unit and found thermal event at L1 on tblock. removed and replaced tblock and performed wire repair using bare wire adaptor kit. tested, unit is working as designed.; ordrng 1 WPW10245259 (block-term), used 1 WPW10245259 (tblock) from stock"
We serviced a
JENN-AIR RANGE
Model JES1750FS2
Near Herndon, VA 20170
Richard B.
Job Details: 06/10/2022
"CX complant. Control not working on cooktop, Prior diagnosis fond console not responding. Installed new console and tested unit, Advised CX touchpad is as sensetive as a cell phone. And to not push buttons. Preheated oven and then hit cancil , Working as designed. Job completed, RB"
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW0
Near ,
Alexander W.
Job Details: 06/10/2022
CX stated unit is not operating properly. inspected tested and verified cx comliant installed parts per previous diag and found ACU control defective need to re order ACU also need the inner timer knob. cannot resched at this time due to SO part; ordrng 1 W11574590 (ACU main) and 1 W10869886 (timer knob inner)
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JS0
Near Rocky Mount, NC 27804
Ronnie B.
Job Details: 06/10/2022
"cx complaint of oven not working. checked unit and found thermal event at L1 on tblock. removed and replaced tblock and performed wire repair using bare wire adaptor kit. tested, unit is working as designed.; ordrng 1 WPW10245259 (block-term), used 1 WPW10245259 (tblock) from stock"
We serviced a
JENN-AIR RANGE
Model JES1750FS2
Near Herndon, VA 20170
Richard B.
Job Details: 06/10/2022
"CX complant. Control not working on cooktop, Prior diagnosis fond console not responding. Installed new console and tested unit, Advised CX touchpad is as sensetive as a cell phone. And to not push buttons. Preheated oven and then hit cancil , Working as designed. Job completed, RB"
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW0
Near ,
Alexander W.
Job Details: 06/10/2022
CX stated unit is not operating properly. inspected tested and verified cx comliant installed parts per previous diag and found ACU control defective need to re order ACU also need the inner timer knob. cannot resched at this time due to SO part; ordrng 1 W11574590 (ACU main) and 1 W10869886 (timer knob inner)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Glen Burnie, MD 21061
Eric W.
Job Details: 06/10/2022
cx complant of unit not making ice inspected unit found 120 v to icemaker jumped icemaker unit not moving tested valve it is good needs icemaker; ordrng 1 eckmfez2 (icemaker)
We serviced a
KITCHENAID REFRIGERATOR
Model WRX986SIHZ00
Near Falls Church, VA 22043
Jason A.
Job Details: 06/10/2022
CX complaint FRIGE warm temps & no ice. Found no water in icemaker. Test 57 harvest complete 45 fills. RC evap mastic is melting & breaking up. Test 5 very weak frost pattern after 5 minutes at 100% indicating low refrigerant charge & leak at RC evap. Oil leak weakened plastic & enclosure is cracked. Pan is warped. 3CountSealSyst > JJ; ordrng 1 W11457241 (drain pan) and 1 3CountSealSyst (3CountSealSyst) and 1 W11492867 (RC evap) and 1 W10832994 (compressor) and 1 W10913906 (coupler) and 1 W11435997 (enclosure RC evap) and 1 3CountSealSyst (3CountSealSyst)
We serviced a
IKEA MICROWAVE
Model IMBS104GSS00
Near Dillsburg, PA 17019
Fred G.
Job Details: 06/10/2022
i was able to access unit and replace the console as per previous tech. after install i noticed the display still wasnt working. called TL (SR7733850424) to find out we need pcba UI. ordering 1 (W11160286). please call cx once part is in to schedule return visit.; ordrng 1 W11160286 (cntrl-elec)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Glen Burnie, MD 21061
Eric W.
Job Details: 06/10/2022
cx complant of unit not making ice inspected unit found 120 v to icemaker jumped icemaker unit not moving tested valve it is good needs icemaker; ordrng 1 eckmfez2 (icemaker)
We serviced a
KITCHENAID REFRIGERATOR
Model WRX986SIHZ00
Near Falls Church, VA 22043
Jason A.
Job Details: 06/10/2022
CX complaint FRIGE warm temps & no ice. Found no water in icemaker. Test 57 harvest complete 45 fills. RC evap mastic is melting & breaking up. Test 5 very weak frost pattern after 5 minutes at 100% indicating low refrigerant charge & leak at RC evap. Oil leak weakened plastic & enclosure is cracked. Pan is warped. 3CountSealSyst > JJ; ordrng 1 W11457241 (drain pan) and 1 3CountSealSyst (3CountSealSyst) and 1 W11492867 (RC evap) and 1 W10832994 (compressor) and 1 W10913906 (coupler) and 1 W11435997 (enclosure RC evap) and 1 3CountSealSyst (3CountSealSyst)
We serviced a
IKEA MICROWAVE
Model IMBS104GSS00
Near Dillsburg, PA 17019
Fred G.
Job Details: 06/10/2022
i was able to access unit and replace the console as per previous tech. after install i noticed the display still wasnt working. called TL (SR7733850424) to find out we need pcba UI. ordering 1 (W11160286). please call cx once part is in to schedule return visit.; ordrng 1 W11160286 (cntrl-elec)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAW04
Near Darlington, MD 21034
Neil H.
Job Details: 06/10/2022
cx complaint the icemaker coming apart and getting stuck causing no ice production when jammed; ordrng 1 WPW10300022 (icemaker) and 1 WPW10515057 (light) and 1 WPW10515058 (light)
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Manassas, VA 20112
Robert W.
Job Details: 06/10/2022
"CX Complaint is the lid isnt closing. Inspected iunit and found the hinges have failed causing lid not to close inner mount on lid failed due to hinges. Ordering Lid, Hinges and screws to complete repair; ordrng 1 W11259006 (Lid) and 1 WP8563965 (LF hinge) and 1 WP8572974 (RH hinge) and 4 W11404293 (Screws)s"
We serviced a
WHIRLPOOL RANGE
Model WFE515S0JS0
Near Hampton, VA 23669
Jason T.
Job Details: 06/10/2022
"Cx complaint, on the display panel : Cooktop On / Cooktop Hot, tested all circuits, verified vac voltages. Found RF infinte switch failure, replaced infinte switch from truck stock. Verified all unit functions for proper operation...working as designed.; ordrng 1 WP3149400 (Infinite Switch), used 1 WP3149400 (Infinite Switch) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAW04
Near Darlington, MD 21034
Neil H.
Job Details: 06/10/2022
cx complaint the icemaker coming apart and getting stuck causing no ice production when jammed; ordrng 1 WPW10300022 (icemaker) and 1 WPW10515057 (light) and 1 WPW10515058 (light)
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Manassas, VA 20112
Robert W.
Job Details: 06/10/2022
"CX Complaint is the lid isnt closing. Inspected iunit and found the hinges have failed causing lid not to close inner mount on lid failed due to hinges. Ordering Lid, Hinges and screws to complete repair; ordrng 1 W11259006 (Lid) and 1 WP8563965 (LF hinge) and 1 WP8572974 (RH hinge) and 4 W11404293 (Screws)s"
We serviced a
WHIRLPOOL RANGE
Model WFE515S0JS0
Near Hampton, VA 23669
Jason T.
Job Details: 06/10/2022
"Cx complaint, on the display panel : Cooktop On / Cooktop Hot, tested all circuits, verified vac voltages. Found RF infinte switch failure, replaced infinte switch from truck stock. Verified all unit functions for proper operation...working as designed.; ordrng 1 WP3149400 (Infinite Switch), used 1 WP3149400 (Infinite Switch) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW2
Near Towson, MD 21204
Sal R.
Job Details: 06/10/2022
"CX complai t is that the the utni is not spining. I found that the tuni has a bad motor winding and is not spining or agitating. I am ordering 1 run cap due to failure I will use motor on return visit. once tjhe parts are avalible, please have someone form the office call to set a return date.; ordrng 1 W11395618 (run cap 27 @tribs)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Suffolk, VA 23434
Zachery R.
Job Details: 06/10/2022
"steamed fill tub3 clear. replaced fill tube heater, tested, unit working as designed. left old part with cx"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM354DSS5
Near Catonsville, MD 21228
Robert L.
Job Details: 06/10/2022
"installed main control, voltage returned to pump, tested all ops ok"
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW2
Near Towson, MD 21204
Sal R.
Job Details: 06/10/2022
"CX complai t is that the the utni is not spining. I found that the tuni has a bad motor winding and is not spining or agitating. I am ordering 1 run cap due to failure I will use motor on return visit. once tjhe parts are avalible, please have someone form the office call to set a return date.; ordrng 1 W11395618 (run cap 27 @tribs)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Suffolk, VA 23434
Zachery R.
Job Details: 06/10/2022
"steamed fill tub3 clear. replaced fill tube heater, tested, unit working as designed. left old part with cx"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM354DSS5
Near Catonsville, MD 21228
Robert L.
Job Details: 06/10/2022
"installed main control, voltage returned to pump, tested all ops ok"
We serviced a
JENN-AIR RANGE
Model JDS1750FS1
Near Round Hill, VA 20141
Ricky E.
Job Details: 06/10/2022
"installed control, unit cks ok.."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS08
Near Suffolk, VA 23434
Zachery R.
Job Details: 06/10/2022
"replaced high side, tested, unit working as designed. secured transformer in bin."
We serviced a
WHIRLPOOL OVEN
Model WEE750H0HZ2
Near Richmond, VA 23238
Thomas B.
Job Details: 06/10/2022
Arrived at cx home knocked rang bell no answer called office office called cx rescheduled moved on per office ; saved tckt
We serviced a
JENN-AIR RANGE
Model JDS1750FS1
Near Round Hill, VA 20141
Ricky E.
Job Details: 06/10/2022
"installed control, unit cks ok.."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS08
Near Suffolk, VA 23434
Zachery R.
Job Details: 06/10/2022
"replaced high side, tested, unit working as designed. secured transformer in bin."
We serviced a
WHIRLPOOL OVEN
Model WEE750H0HZ2
Near Richmond, VA 23238
Thomas B.
Job Details: 06/10/2022
Arrived at cx home knocked rang bell no answer called office office called cx rescheduled moved on per office ; saved tckt
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS0
Near Mechanicsville, MD 20659
Robert A.
Job Details: 06/10/2022
I installed the ordered parts and tested the unit for the cx. The unit is working as designed.
We serviced a
MAYTAG WASHER
Model MVW6230RHW0
Near Chesapeake, VA 23322
Austin D.
Job Details: 06/10/2022
"cx complaint the unit is making a loud noise. checked the unit and found the pulley was stripped and making a bunch of noise during any tests. error codes f7e1 f7e6 and f0e3. checked gearcase and oil is coming from the center gasket leaking on to the pulley and belt. therefore, i am ordering all mechanical parts needed to resolve the issue. cx very upset with unit.; ordrng 1 W10721967 (drive pulley) and 1 W11239857 (belt) and 1 W11449840 (gearcase) and 1 W11409708 (sheild) and 1 W11550891 (agitator) and 1 W11396716 (suspension rods), used 1 W10721967 (drive pulley), and 1 W11239857 (belt) from stock"
We serviced a
MAYTAG WASHER
Model MHW5630HC2
Near Barnesville, MD 20838
Julian H.
Job Details: 06/10/2022
CX complaint about unit not spinning clothes out put unit on test mode no errors found then tested on auto test 12 it did everything but spin keeps just thumbling to right then stops and thumble to left issue witth main control board not sending unit to final spin will bring stator just in case 2 TECHS STACK UNIT; ordrng 1 W11322901 (cntrl-elec) and 1 2TECHS (STACK UNIT)
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS0
Near Mechanicsville, MD 20659
Robert A.
Job Details: 06/10/2022
I installed the ordered parts and tested the unit for the cx. The unit is working as designed.
We serviced a
MAYTAG WASHER
Model MVW6230RHW0
Near Chesapeake, VA 23322
Austin D.
Job Details: 06/10/2022
"cx complaint the unit is making a loud noise. checked the unit and found the pulley was stripped and making a bunch of noise during any tests. error codes f7e1 f7e6 and f0e3. checked gearcase and oil is coming from the center gasket leaking on to the pulley and belt. therefore, i am ordering all mechanical parts needed to resolve the issue. cx very upset with unit.; ordrng 1 W10721967 (drive pulley) and 1 W11239857 (belt) and 1 W11449840 (gearcase) and 1 W11409708 (sheild) and 1 W11550891 (agitator) and 1 W11396716 (suspension rods), used 1 W10721967 (drive pulley), and 1 W11239857 (belt) from stock"
We serviced a
MAYTAG WASHER
Model MHW5630HC2
Near Barnesville, MD 20838
Julian H.
Job Details: 06/10/2022
CX complaint about unit not spinning clothes out put unit on test mode no errors found then tested on auto test 12 it did everything but spin keeps just thumbling to right then stops and thumble to left issue witth main control board not sending unit to final spin will bring stator just in case 2 TECHS STACK UNIT; ordrng 1 W11322901 (cntrl-elec) and 1 2TECHS (STACK UNIT)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Colonial Heights, VA 23834
John P.
Job Details: 06/10/2022
"CX complaint unit not making ice, checked unit found water ramp to icemaker frozen cleared ice tested working as designed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHB0
Near Smithfield, VA 23430
Zachery R.
Job Details: 06/10/2022
"cx complaint unit unresponsive, checked power supply, unit receiving 123vac, checked power at control, come to find wire backed out of harness, reseated wire in harness, tested, unit working as designed."
We serviced a
WHIRLPOOL DRYER
Model MEDB850YW2
Near Crofton, MD 21114
Kevin P.
Job Details: 06/10/2022
"cx complaint unit not heating found element is open, but thermostats are good, and voltage is correct. ordering element 100 @ trbls 364.29 total collected by cc. returning tech be sure to clear all lint in unit and also one of the upper clips to secure the top fell down inside unit and needs to be reinstalled, i forgot about it until unit was fully reassembled and since cx is not using the unit until after repair i didnt take the unit back apart to grab it.; ordrng 1 WP8544771 (element)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Colonial Heights, VA 23834
John P.
Job Details: 06/10/2022
"CX complaint unit not making ice, checked unit found water ramp to icemaker frozen cleared ice tested working as designed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHB0
Near Smithfield, VA 23430
Zachery R.
Job Details: 06/10/2022
"cx complaint unit unresponsive, checked power supply, unit receiving 123vac, checked power at control, come to find wire backed out of harness, reseated wire in harness, tested, unit working as designed."
We serviced a
WHIRLPOOL DRYER
Model MEDB850YW2
Near Crofton, MD 21114
Kevin P.
Job Details: 06/10/2022
"cx complaint unit not heating found element is open, but thermostats are good, and voltage is correct. ordering element 100 @ trbls 364.29 total collected by cc. returning tech be sure to clear all lint in unit and also one of the upper clips to secure the top fell down inside unit and needs to be reinstalled, i forgot about it until unit was fully reassembled and since cx is not using the unit until after repair i didnt take the unit back apart to grab it.; ordrng 1 WP8544771 (element)"
We serviced a
WHIRLPOOL O.T.R MICROWAVE
Model WMH53521HZ06
Near North East, MD 21901
Neil H.
Job Details: 06/10/2022
cx complaint light won't turn off new control needed and bulb triack welded close on board.; ordrng 1 W11545876 (Cntrl-elec) and 1 8206232A (lamp 40 watt)
We serviced a
WHIRLPOOL WASHER
Model MVWB765FW2
Near Herndon, VA 20170
Richard B.
Job Details: 06/10/2022
"CX complant. Washer wont start sometimes and sometimes it stops on its own. Found 3 error codes in diagnostics , Found lid lock error , overloaded , and UI stuck console , Quoting CX price to replace console as well as lid lock , Further work needed, cx paying 120 service call and will let us know. RB; ordrng 1 W10810403 (lid lock 102.13) and 1 W11135393 (facia 376.61)"
We serviced a
KITCHENAID O.T.R MICROWAVE
Model KMHC319ESS4
Near Woodlawn, MD 21207
Keith H.
Job Details: 06/10/2022
control didnt fix issue.unit needs cavity stat.. ordering stat; ordrng 1 W10654514 (thrmst-fix)