We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Columbia, MD 21044
Robert L.
Job Details: 06/10/2022
"cx complaint 1st load never drained, found no pump action, found harness pulled out oc connection at pump (see pic), rewired connector and secured wire, drained and recalibrated, tested all ops ok, if cx calls back order lower harness"
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Bear, DE 19701
Taylor F.
Job Details: 06/10/2022
cx canceled at the door
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW05
Near Charlottesville, VA 22901
Eric F.
Job Details: 06/10/2022
"Confirmed cx complaint unit shaking when doors are closing, door swinging open, occasional compressor vibration and ice noise. Unit was previously leveled upon installation using paint stirrers as shims. Unit has sinced rolled off of shims and is tilting forward causing the assisted close function to not work and increasing compressor noise due to leveling issues. Put a piece of trim from CX home under front of unit to level it. This improved the door closure issues and slightly improved the vibration when closing. Could not replicate the compressor vibration but this may help with that as well. Cx complaints are fairly standard for this unit because the unit does not have leveling pegs of its own, only the castors that come with it."
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Columbia, MD 21044
Robert L.
Job Details: 06/10/2022
"cx complaint 1st load never drained, found no pump action, found harness pulled out oc connection at pump (see pic), rewired connector and secured wire, drained and recalibrated, tested all ops ok, if cx calls back order lower harness"
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Bear, DE 19701
Taylor F.
Job Details: 06/10/2022
cx canceled at the door
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Gordonsville, VA 22942
Eric F.
Job Details: 06/10/2022
"Installed valve, tested unit, unit working as designed."
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ1
Near Aroda, VA 22709
Eric F.
Job Details: 06/10/2022
"Installed parts, tested unit, drain pump now functioning but drain line is an aytpical installation, blockage in line between check valve and sink. Attemped to clear line but not successful. Instructed cx to have a professional check the line as the installation is not a standard intall."
We serviced a
WHIRLPOOL RANGE
Model WGE745C0FS05
Near Newark, DE 19702
Taylor F.
Job Details: 06/10/2022
Cx complaint is unit not level. Tested inspected and verifed complaint. Found the range has settled over time. Releved range and unit is now working as designed. Job is complete.
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Gordonsville, VA 22942
Eric F.
Job Details: 06/10/2022
"Installed valve, tested unit, unit working as designed."
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ1
Near Aroda, VA 22709
Eric F.
Job Details: 06/10/2022
"Installed parts, tested unit, drain pump now functioning but drain line is an aytpical installation, blockage in line between check valve and sink. Attemped to clear line but not successful. Instructed cx to have a professional check the line as the installation is not a standard intall."
We serviced a
WHIRLPOOL RANGE
Model WGE745C0FS05
Near Newark, DE 19702
Taylor F.
Job Details: 06/10/2022
Cx complaint is unit not level. Tested inspected and verifed complaint. Found the range has settled over time. Releved range and unit is now working as designed. Job is complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJW00
Near Scottsville, VA 24590
Kyle A.
Job Details: 06/10/2022
Cx complainy of unit not cooling. Did confi4m and found units compressor pulling 12 amp and blowing overload. Will need to return to change out compressor and charge with nitro to leak test unit.; ordrng 1 W11370574 (Compressor kit) and 3 W11401413 (Suction to compressor)s and 3 W11504420 (Coupler)s and 2 W11490399 (Drier)s and 3 W11504418 (Compressor to condenser)s and 3 W11506623 (Inlet to drier)s and 3 Outlettodriers and 1 Nitro (Nitro)
We serviced a
MAYTAG DRYER
Model MED6230HW
Near Lexington, VA 24450
Kyle A.
Job Details: 06/10/2022
Unit has been closed out.
We serviced a
MAYTAG DISHWASHER
Model MDB8959SBS2
Near Annandale, VA 22003
Demonte S.
Job Details: 06/10/2022
Installed the Console to the unit. Tested the unit. Unit is working as Designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJW00
Near Scottsville, VA 24590
Kyle A.
Job Details: 06/10/2022
Cx complainy of unit not cooling. Did confi4m and found units compressor pulling 12 amp and blowing overload. Will need to return to change out compressor and charge with nitro to leak test unit.; ordrng 1 W11370574 (Compressor kit) and 3 W11401413 (Suction to compressor)s and 3 W11504420 (Coupler)s and 2 W11490399 (Drier)s and 3 W11504418 (Compressor to condenser)s and 3 W11506623 (Inlet to drier)s and 3 Outlettodriers and 1 Nitro (Nitro)
We serviced a
MAYTAG DRYER
Model MED6230HW
Near Lexington, VA 24450
Kyle A.
Job Details: 06/10/2022
Unit has been closed out.
We serviced a
MAYTAG DISHWASHER
Model MDB8959SBS2
Near Annandale, VA 22003
Demonte S.
Job Details: 06/10/2022
Installed the Console to the unit. Tested the unit. Unit is working as Designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHV02
Near Appomattox, VA 24522
Kyle A.
Job Details: 06/10/2022
Cx complaint of unit not making ice. Did confirm icemaker had a bad thermistor and housing is cracked causing condensation build up in rc aswell as failing seals on extension. Will need to return with icemaker and icebox and extension ; ordrng 1 W11483245 (Icemaker) and 1 W11605504 (Ice box) and 1 WPW10635022 (Extension)
We serviced a
JENN-AIR BEVERAGE CENTER
Model JUWFR242HM00
Near Great Falls, VA 22066
Jason A.
Job Details: 06/10/2022
CX complaint Bev Ctr door handle loose. Replaced door & test for proper operation. Door seals good > JJ
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI6FARXXY08
Near Alexandria, VA 22309
Lloyd B.
Job Details: 06/10/2022
"Cx complained the unit did not dispense water. Installed new filter head assy and tested and it now it works as designed. Cx said it was still kind of slow. Explained that prior to install of the part, there was no water vs now there is and the pressure now is due to the house line and showed him. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Orange, VA 22960
Eric F.
Job Details: 06/10/2022
"Confirmed cx compliant unit not cooling. Unit has sealed system leak, no coolant in system currently, temps at room temperature in both compartments with everything running (compressor, evap fan) Ordering sealed system job, requesting 3 count for evaporator replacement + compressor.; ordrng 1 W11579351 (Evaporator) and 1 W11504450 (lockring) and 1 W11506620 (lockring) and 1 W11580057 (compressor) and 1 W11504415 (Coupler) and 1 W11504430 (coupler) and 1 W11506619 (Coupler) and 1 3count (sealed system + 1 component)"
We serviced a
JENN-AIR BEVERAGE CENTER
Model JUWFR242HM00
Near Great Falls, VA 22066
Jason A.
Job Details: 06/10/2022
CX complaint Bev Ctr door handle loose. Replaced door & test for proper operation. Door seals good > JJ
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI6FARXXY08
Near Alexandria, VA 22309
Lloyd B.
Job Details: 06/10/2022
"Cx complained the unit did not dispense water. Installed new filter head assy and tested and it now it works as designed. Cx said it was still kind of slow. Explained that prior to install of the part, there was no water vs now there is and the pressure now is due to the house line and showed him. Job complete"
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Annapolis, MD 21403
Kevin P.
Job Details: 06/10/2022
"cx complaint unit arrived with a damaged front panel, installed new panel. job complete."
We serviced a
JENN-AIR REFRIGERATOR
Model JS48NXFXDE01
Near Glen Allen, VA 23059
Thomas B.
Job Details: 06/10/2022
Cx complaint unit is not working properly inspected unit found led lights out in freezer replaced lights tested and inspected for proper use unit now functions normally. Charged 120.00 for service call
We serviced a
KITCHENAID DISHWASHER
Model KDTM404ESS1
Near Arlington, VA 22201
Jason A.
Job Details: 06/10/2022
CX complaint DW - lower spray arm not rotating. Found unit is leaning forward possibly letting arm contact lower rack. Found unit is noit secured to cabinet & can move & shift when opening door. Leveled & squared unit to cabinet & leaned slightly back. Secured with 2 screws. Reset & clock lower wash arm. F6E1 low water error possibly due to unit lean fwd. Cleared error code & ran test wash 2X. Lower arm is rotating - no clicking or making contact with tub sides or rack. NO LEAKS under unit. CX did not want to pay for SC & labor. Called office > JJ
We serviced a
JENN-AIR COOKTOP
Model JGD3536GS00
Near Annapolis, MD 21403
Kevin P.
Job Details: 06/10/2022
"cx complainjt unit burner things at the lowest settings, adjusted burners lower to simmer , job complete."
We serviced a
JENN-AIR REFRIGERATOR
Model JS48NXFXDE01
Near Glen Allen, VA 23059
Thomas B.
Job Details: 06/10/2022
Cx complaint unit is not working properly inspected unit found led lights out in freezer replaced lights tested and inspected for proper use unit now functions normally. Charged 120.00 for service call
We serviced a
KITCHENAID DISHWASHER
Model KDTM404ESS1
Near Arlington, VA 22201
Jason A.
Job Details: 06/10/2022
CX complaint DW - lower spray arm not rotating. Found unit is leaning forward possibly letting arm contact lower rack. Found unit is noit secured to cabinet & can move & shift when opening door. Leveled & squared unit to cabinet & leaned slightly back. Secured with 2 screws. Reset & clock lower wash arm. F6E1 low water error possibly due to unit lean fwd. Cleared error code & ran test wash 2X. Lower arm is rotating - no clicking or making contact with tub sides or rack. NO LEAKS under unit. CX did not want to pay for SC & labor. Called office > JJ
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHV02
Near Appomattox, VA 24522
Kyle A.
Job Details: 06/10/2022
Cx complaint of unit not making ice. Did confirm icemaker had a bad thermistor and housing is cracked causing condensation build up in rc aswell as failing seals on extension. Will need to return with icemaker and icebox and extension ; ordrng 1 W11483245 (Icemaker) and 1 W11605504 (Ice box) and 1 WPW10635022 (Extension)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS322FDAB03
Near Virginia Beach, VA 23454
Carl A.
Job Details: 06/10/2022
"cx complaint of unit not making ice checkedu nit to find ice maker working find ,but found that the fliter houseing gummed up and vavle have an internal blockage causeing it to make noise ordering parts needed for repairs; ordrng 1 WPW10179146 (Water Inlet Valve) and 1 W10862460 (housing)"
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Haymarket, VA 20169
Daniel J.
Job Details: 06/10/2022
unit not starting cycles due to defective hinge right side replaced hinge and lid tested unit now locking and starting cycles
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Orange, VA 22960
Eric F.
Job Details: 06/10/2022
"Confirmed cx compliant unit not cooling. Unit has sealed system leak, no coolant in system currently, temps at room temperature in both compartments with everything running (compressor, evap fan) Ordering sealed system job, requesting 3 count for evaporator replacement + compressor.; ordrng 1 W11579351 (Evaporator) and 1 W11504450 (lockring) and 1 W11506620 (lockring) and 1 W11580057 (compressor) and 1 W11504415 (Coupler) and 1 W11504430 (coupler) and 1 W11506619 (Coupler) and 1 3count (sealed system + 1 component)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS322FDAB03
Near Virginia Beach, VA 23454
Carl A.
Job Details: 06/10/2022
"cx complaint of unit not making ice checkedu nit to find ice maker working find ,but found that the fliter houseing gummed up and vavle have an internal blockage causeing it to make noise ordering parts needed for repairs; ordrng 1 WPW10179146 (Water Inlet Valve) and 1 W10862460 (housing)"
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Haymarket, VA 20169
Daniel J.
Job Details: 06/10/2022
unit not starting cycles due to defective hinge right side replaced hinge and lid tested unit now locking and starting cycles
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Hummelstown, PA 17036
Fred G.
Job Details: 06/10/2022
cx complaint unit is not dispensing water or ice when pressing the paddles. inspected unit and found unit is making ice. tried paddes and found the light comes on and I can hear relays on board clicking. opened left side door to find the door liner had a dent in it. unit needs a shim (wp2177331). qouted cx for full repair and cx declined. charged cx only for service call.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHZ02
Near Herndon, VA 20171
Richard B.
Job Details: 06/10/2022
"CX complant Fridge not cooling good. Prior diagnosis found after takling with tech support the UI was needed , Installed UI and cycled power to unit , Control is illuminated and responsive , Unit is cooling , Set to max cool, job completed, RB ."
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS2
Near Lewes, DE 19958
Frederick R.
Job Details: 06/10/2022
Replace CX cooktop per prior diagnosis. Tested unit after replacement and verified lp conversion. Adjusted flames per CX request. Unit is working as designed. Job is complete.CX email is verified as eaornston@gmail.com and her name is Liz Ornston
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Annapolis, MD 21403
Kevin P.
Job Details: 06/10/2022
"cx complaint unit arrived with a damaged front panel, installed new panel. job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHZ02
Near Herndon, VA 20171
Richard B.
Job Details: 06/10/2022
"CX complant Fridge not cooling good. Prior diagnosis found after takling with tech support the UI was needed , Installed UI and cycled power to unit , Control is illuminated and responsive , Unit is cooling , Set to max cool, job completed, RB ."
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS2
Near Lewes, DE 19958
Frederick R.
Job Details: 06/10/2022
Replace CX cooktop per prior diagnosis. Tested unit after replacement and verified lp conversion. Adjusted flames per CX request. Unit is working as designed. Job is complete.CX email is verified as eaornston@gmail.com and her name is Liz Ornston
We serviced a
JENN-AIR COOKTOP
Model JGD3536GS00
Near Annapolis, MD 21403
Kevin P.
Job Details: 06/10/2022
"cx complainjt unit burner things at the lowest settings, adjusted burners lower to simmer , job complete."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404ESS3
Near Germantown, MD 20876
Julian H.
Job Details: 06/10/2022
replaced sump/motor tested and working
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Midlothian, VA 23114
Joseph D.
Job Details: 06/10/2022
"unit with proper temp reading from thermistors to main control, yet does not defrost enough to remove ice from fridge evap. must replace main control. cx decline repair.; ordrng 1 W10843055 (229.81)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Middletown, PA 17057
Fred G.
Job Details: 06/10/2022
i was able to access unit and replace the ice bin. tested unit and now unit dispenses ice without issue. unit checks good.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404ESS3
Near Germantown, MD 20876
Julian H.
Job Details: 06/10/2022
replaced sump/motor tested and working
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Midlothian, VA 23114
Joseph D.
Job Details: 06/10/2022
"unit with proper temp reading from thermistors to main control, yet does not defrost enough to remove ice from fridge evap. must replace main control. cx decline repair.; ordrng 1 W10843055 (229.81)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Hummelstown, PA 17036
Fred G.
Job Details: 06/10/2022
cx complaint unit is not dispensing water or ice when pressing the paddles. inspected unit and found unit is making ice. tried paddes and found the light comes on and I can hear relays on board clicking. opened left side door to find the door liner had a dent in it. unit needs a shim (wp2177331). qouted cx for full repair and cx declined. charged cx only for service call.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Boyds, MD 20841
Julian H.
Job Details: 06/10/2022
Cx complaint about door falling hard inspected and found spring on rh side popped out from position not broken put it back together also noticed that space from cabinetry is narrow and is causing dw to go back floor is not even behind causing console to hit cabinetry adjusted with couple of screws from toolbag securing bottom frame tested and working fine
We serviced a
KITCHENAID RANGE
Model KSDB900ESS2
Near Rochelle, VA 22738
Eric F.
Job Details: 06/10/2022
"Installed parts, tested unit, unit working as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Middletown, PA 17057
Fred G.
Job Details: 06/10/2022
i was able to access unit and replace the ice bin. tested unit and now unit dispenses ice without issue. unit checks good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Boyds, MD 20841
Julian H.
Job Details: 06/10/2022
Cx complaint about door falling hard inspected and found spring on rh side popped out from position not broken put it back together also noticed that space from cabinetry is narrow and is causing dw to go back floor is not even behind causing console to hit cabinetry adjusted with couple of screws from toolbag securing bottom frame tested and working fine
We serviced a
KITCHENAID RANGE
Model KSDB900ESS2
Near Rochelle, VA 22738
Eric F.
Job Details: 06/10/2022
"Installed parts, tested unit, unit working as designed."
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Culpeper, VA 22701
Eric F.
Job Details: 06/10/2022
"Installed parts, tested unit, unit working as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Manassas, VA 20110
Robert W.
Job Details: 06/10/2022
"CX complaint is the unit isnt cooling. Inspected unit and found the FC evap frozen over, Called tech line due to the suction line seemed to be a little pinched but after testing everything found the evap harness restricting voltage to heater have 120V at wall and at heater only getting 10V, Ordering Evap harness. 7733852676; ordrng 1 W11581973 (Evap harness)"
We serviced a
WHIRLPOOL O.T.R MICROWAVE
Model WMH32519HZ07
Near Milton, DE 19968
Frederick R.
Job Details: 06/10/2022
Replaced control per prior diagnosis. Tested unit and it is now working properly. Job is complete. djmclaughlin14@comcast.net
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Culpeper, VA 22701
Eric F.
Job Details: 06/10/2022
"Installed parts, tested unit, unit working as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Manassas, VA 20110
Robert W.
Job Details: 06/10/2022
"CX complaint is the unit isnt cooling. Inspected unit and found the FC evap frozen over, Called tech line due to the suction line seemed to be a little pinched but after testing everything found the evap harness restricting voltage to heater have 120V at wall and at heater only getting 10V, Ordering Evap harness. 7733852676; ordrng 1 W11581973 (Evap harness)"
We serviced a
WHIRLPOOL O.T.R MICROWAVE
Model WMH32519HZ07
Near Milton, DE 19968
Frederick R.
Job Details: 06/10/2022
Replaced control per prior diagnosis. Tested unit and it is now working properly. Job is complete. djmclaughlin14@comcast.net
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Holtwood, PA 17532
Justin L.
Job Details: 06/10/2022
As per Technical Service Pointer #: W11540964 found that the bushings matched those of the ones that needed changed and the serial number was within the range. Was able to access unit and replace parts. Tested unit and unit now checks good no further work needed
We serviced a
WHIRLPOOL COOKTOP
Model KCED600GBL01
Near Glenn Dale, MD 20769
Mitchell H.
Job Details: 06/10/2022
got to unit and started to take unit out of cubbie and take cooktop off. as i got all screws out i opened new cooktop in front of cx and it was broken. not just a small crack literally broken a hole through it. cooktop wasnt secured in box. re ordering cooktop and will bring back bezels.; ordrng 1 w11051484 (cooktop)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSC500ESS
Near Wilmington, DE 19803
Taylor F.
Job Details: 06/10/2022
Cx complaint is frost on the back wall. Tested inspected and verifed complaint. Found the evap frozen over. Thawed evap. Found the drain tube to be blcoked. Cleared drain tube and unit is now working as designed. Job is complete.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Holtwood, PA 17532
Justin L.
Job Details: 06/10/2022
As per Technical Service Pointer #: W11540964 found that the bushings matched those of the ones that needed changed and the serial number was within the range. Was able to access unit and replace parts. Tested unit and unit now checks good no further work needed
We serviced a
WHIRLPOOL COOKTOP
Model KCED600GBL01
Near Glenn Dale, MD 20769
Mitchell H.
Job Details: 06/10/2022
got to unit and started to take unit out of cubbie and take cooktop off. as i got all screws out i opened new cooktop in front of cx and it was broken. not just a small crack literally broken a hole through it. cooktop wasnt secured in box. re ordering cooktop and will bring back bezels.; ordrng 1 w11051484 (cooktop)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSC500ESS
Near Wilmington, DE 19803
Taylor F.
Job Details: 06/10/2022
Cx complaint is frost on the back wall. Tested inspected and verifed complaint. Found the evap frozen over. Thawed evap. Found the drain tube to be blcoked. Cleared drain tube and unit is now working as designed. Job is complete.
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Cape Saint Claire, MD 21401
Kevin P.
Job Details: 06/10/2022
"installed and tested new element per service pointer, original element in good working order with no signs of defect and no damage. job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHW00
Near Waynesboro, VA 22980
Kyle A.
Job Details: 06/10/2022
Cx complaint of doors not closing properly. Did confirm that self closer base wasnt mounted. Reseated and doors now close as designed.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Crofton, MD 21114
Kevin P.
Job Details: 06/10/2022
"cx complaint unit freezer drawer wont open, i found something is stuck between the cabinet face and the freezer gasket at the bottom pushing the gasket out and allowing warm air in to freeze up on bottom sside of the freezer drawer stopping the door from opening. i explained to cx that if i force the door open i risk damaging the freezer liner and door. advised cx to shut the unit off and defrost it for 48 hours with a towel under the front of the unit incase any water melts and runs out. door should open freely at that point so cx can remove the item thats stuck and cx should call back if door still wont open. job complete"
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Cape Saint Claire, MD 21401
Kevin P.
Job Details: 06/10/2022
"installed and tested new element per service pointer, original element in good working order with no signs of defect and no damage. job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHW00
Near Waynesboro, VA 22980
Kyle A.
Job Details: 06/10/2022
Cx complaint of doors not closing properly. Did confirm that self closer base wasnt mounted. Reseated and doors now close as designed.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Crofton, MD 21114
Kevin P.
Job Details: 06/10/2022
"cx complaint unit freezer drawer wont open, i found something is stuck between the cabinet face and the freezer gasket at the bottom pushing the gasket out and allowing warm air in to freeze up on bottom sside of the freezer drawer stopping the door from opening. i explained to cx that if i force the door open i risk damaging the freezer liner and door. advised cx to shut the unit off and defrost it for 48 hours with a towel under the front of the unit incase any water melts and runs out. door should open freely at that point so cx can remove the item thats stuck and cx should call back if door still wont open. job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHW04
Near Yorktown, VA 23692
Jason T.
Job Details: 06/10/2022
"Tech called and spoke with the cx in reference to the repair, advised incorrect part was sent. Reordering control to complete the repair, dispatch will call to schedule a return visit, cx agreed.; ordrng 1 W11567495 (Control)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF505ESS00
Near Westminster, MD 21157
Brian R.
Job Details: 06/10/2022
cx complaint is with Freezer temps and ice and ice cream is soft and freeze pops takes forever to freeze. unit is O-O-W and cx knows. tested temps first and has 36 in FF and it was set to 36. had 13 in Freezer and set to -5. she also said at one time back of FF wall was frozen and bottom drawer was stuck to back wall. found no air flow through vents in frezzer. evap was clear. ice norn size. parts will be needed. went over options with cx and what she wants to do.; ordrng 1 W11098695 (FF Fan 173.73) and 1 W11449066 (Harness 49.10) and 1 W11396715 (Evap Fan 108.08)
We serviced a
KITCHENAID DISHWASHER
Model KDTE204EPA4
Near Wilmington, DE 19810
Taylor F.
Job Details: 06/10/2022
Cx complaint is heater defective. Tested insepctyed and verifed complaint. Replaced heater from previous diagnosis. Tested unit and unit is now working as designed. Job is complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHW04
Near Yorktown, VA 23692
Jason T.
Job Details: 06/10/2022
"Tech called and spoke with the cx in reference to the repair, advised incorrect part was sent. Reordering control to complete the repair, dispatch will call to schedule a return visit, cx agreed.; ordrng 1 W11567495 (Control)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF505ESS00
Near Westminster, MD 21157
Brian R.
Job Details: 06/10/2022
cx complaint is with Freezer temps and ice and ice cream is soft and freeze pops takes forever to freeze. unit is O-O-W and cx knows. tested temps first and has 36 in FF and it was set to 36. had 13 in Freezer and set to -5. she also said at one time back of FF wall was frozen and bottom drawer was stuck to back wall. found no air flow through vents in frezzer. evap was clear. ice norn size. parts will be needed. went over options with cx and what she wants to do.; ordrng 1 W11098695 (FF Fan 173.73) and 1 W11449066 (Harness 49.10) and 1 W11396715 (Evap Fan 108.08)
We serviced a
KITCHENAID DISHWASHER
Model KDTE204EPA4
Near Wilmington, DE 19810
Taylor F.
Job Details: 06/10/2022
Cx complaint is heater defective. Tested insepctyed and verifed complaint. Replaced heater from previous diagnosis. Tested unit and unit is now working as designed. Job is complete.
We serviced a
WHIRLPOOL DISHWASHER
Model KUDS50FVPA4
Near Severna Park, MD 21146
Eric W.
Job Details: 06/10/2022
cx complant of the start button is not working found the plastic over the top of button is worn off ui is nla cx going to by new unit
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Spotsylvania Courthouse, VA 22553
Tanner B.
Job Details: 06/10/2022
Installed new lh and rh top freezer brackets and front panel. job completed
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Front Royal, VA 22630
Ezra M.
Job Details: 06/10/2022
"installed new cold water valve, tested unit, valves working properly"
We serviced a
WHIRLPOOL DISHWASHER
Model KUDS50FVPA4
Near Severna Park, MD 21146
Eric W.
Job Details: 06/10/2022
cx complant of the start button is not working found the plastic over the top of button is worn off ui is nla cx going to by new unit
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Spotsylvania Courthouse, VA 22553
Tanner B.
Job Details: 06/10/2022
Installed new lh and rh top freezer brackets and front panel. job completed
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Front Royal, VA 22630
Ezra M.
Job Details: 06/10/2022
"installed new cold water valve, tested unit, valves working properly"
We serviced a
WHIRLPOOL WASHER
Model MVW6200KW2
Near Newport News, VA 23604
Jason T.
Job Details: 06/10/2022
"Cx complaint, will not start a wash cycle, start cycle key allows the led to set, sense led blinking. Verified vac voltages, failure within the control and encoder. Advised cx parts on order, dispatch will call to schedule a return visit, cx agreed.; ordrng 1 W11481116 (Encoder Control) and 1 W11556725 (Control)"
We serviced a
MAYTAG O.T.R MICROWAVE
Model MMV1175JZ0
Near Virginia Beach, VA 23464
Austin D.
Job Details: 06/10/2022
came out to replace the control and bulb. disassembled the unit as needed. repalced the bulb and control. put the unit back together. tested all components. unit is running as designed.
We serviced a
WHIRLPOOL RANGE
Model WEG515S0LS1
Near Alexandria, VA 22306
Zachery R.
Job Details: 06/10/2022
"while replacing parts noticed main harness defective not sending voltage to control called techline 7733853795 was advised to replace main harness, ordering main harness to complete repair.; ordrng 1 W11451597 (mainharness)"
We serviced a
WHIRLPOOL WASHER
Model MVW6200KW2
Near Newport News, VA 23604
Jason T.
Job Details: 06/10/2022
"Cx complaint, will not start a wash cycle, start cycle key allows the led to set, sense led blinking. Verified vac voltages, failure within the control and encoder. Advised cx parts on order, dispatch will call to schedule a return visit, cx agreed.; ordrng 1 W11481116 (Encoder Control) and 1 W11556725 (Control)"
We serviced a
MAYTAG O.T.R MICROWAVE
Model MMV1175JZ0
Near Virginia Beach, VA 23464
Austin D.
Job Details: 06/10/2022
came out to replace the control and bulb. disassembled the unit as needed. repalced the bulb and control. put the unit back together. tested all components. unit is running as designed.
We serviced a
WHIRLPOOL RANGE
Model WEG515S0LS1
Near Alexandria, VA 22306
Zachery R.
Job Details: 06/10/2022
"while replacing parts noticed main harness defective not sending voltage to control called techline 7733853795 was advised to replace main harness, ordering main harness to complete repair.; ordrng 1 W11451597 (mainharness)"
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS03
Near Bowie, MD 20715
Mitchell H.
Job Details: 06/10/2022
cx complaint unuit is still sparking in same spot. tried to recreate and it would not happen. not going to say its not possible though so will be ordering transformer control and mag for return visit to take care of any potential shorting issues.; ordrng 1 W11238401 (transformer) and 1 W11325603 (control)
We serviced a
WHIRLPOOL DRYER
Model WED94HEXW1
Near Bethesda, MD 20817
Alexander D.
Job Details: 06/10/2022
"cx complaint unit squeaking alot, will squeak if he turns the drum by hand. inspected unit and verified complaint. disconected belt from pulley and turned drum, no more squeaking. pulley squeaks when turning by hand. ordering pulley and advised cx to have vent cleaned in meantime. quoted 273.36, paid in full with c/c. scheduled return visit for 6/16; ordrng 1 W10837240 (idler)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Portsmouth, VA 23703
Zachery R.
Job Details: 06/10/2022
"replaced valve, steamed fill tube clear again, tested, no water flow to icemaker, tested valve, valve is good. unit not getting any water, advised cx to contact plumber. cx agreed."
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS03
Near Bowie, MD 20715
Mitchell H.
Job Details: 06/10/2022
cx complaint unuit is still sparking in same spot. tried to recreate and it would not happen. not going to say its not possible though so will be ordering transformer control and mag for return visit to take care of any potential shorting issues.; ordrng 1 W11238401 (transformer) and 1 W11325603 (control)
We serviced a
WHIRLPOOL DRYER
Model WED94HEXW1
Near Bethesda, MD 20817
Alexander D.
Job Details: 06/10/2022
"cx complaint unit squeaking alot, will squeak if he turns the drum by hand. inspected unit and verified complaint. disconected belt from pulley and turned drum, no more squeaking. pulley squeaks when turning by hand. ordering pulley and advised cx to have vent cleaned in meantime. quoted 273.36, paid in full with c/c. scheduled return visit for 6/16; ordrng 1 W10837240 (idler)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Portsmouth, VA 23703
Zachery R.
Job Details: 06/10/2022
"replaced valve, steamed fill tube clear again, tested, no water flow to icemaker, tested valve, valve is good. unit not getting any water, advised cx to contact plumber. cx agreed."
We serviced a
WHIRLPOOL DRYER
Model WED7500GC0
Near Richmond, VA 23224
Joseph D.
Job Details: 06/10/2022
collected 166.70 for payment. placed in bin; used 1 W11366436 (strike) from stock
We serviced a
JENNAIR DISHWASHER
Model JDB8700AWP0
Near North Potomac, MD 20878
Roberto I.
Job Details: 06/10/2022
"CX complaint water leak trtough the floor.Ran test mode, found 8-1. Ran a test cycle, the unit worked ok, drained ok and didn't leak. Ispected inside the cabinet under the sink, found a leak from a pipe. Adviswd cx to call a plumber.
We serviced a
WHIRLPOOL FREEZER
Model GX5FHTXVQ04
Near Fairfax, VA 22030
Richard B.
Job Details: 06/10/2022
"CX complant. Ice in freezer. Inspected unit and found unit needs updated duckbill kit. Freezer was not defrosted by CX so took longer than expected, Job completed, RB"
We serviced a
WHIRLPOOL DRYER
Model WED7500GC0
Near Richmond, VA 23224
Joseph D.
Job Details: 06/10/2022
collected 166.70 for payment. placed in bin; used 1 W11366436 (strike) from stock
We serviced a
JENNAIR DISHWASHER
Model JDB8700AWP0
Near North Potomac, MD 20878
Roberto I.
Job Details: 06/10/2022
"CX complaint water leak trtough the floor.Ran test mode, found 8-1. Ran a test cycle, the unit worked ok, drained ok and didn't leak. Ispected inside the cabinet under the sink, found a leak from a pipe. Adviswd cx to call a plumber.