Service History 1194 - VIA Appliance

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near Haymarket, VA 20169

Daniel J.

Job Details: 05/18/2022

returning today; schdld next appmnt for 5/18 WED !

We serviced a

MAYTAG DRYER

Model MED7230HC2

Near Woodstock, MD 21163

Justin S.

Job Details: 05/18/2022

cx says the unit turns on but doesnt do anything else. cannot turn power on or go into diagnostic. reset power and unit now illuminates. the unit has no error codes. ran the diagnostic cycle and passed. found cx vent line blocked 2/3 of the way. the unit is good

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Shrewsbury, PA 17361

Marc M.

Job Details: 05/18/2022

cx complaint unit not coolling properly. inspected unti and found fc evap to be entirely frozen over in block of ice. found unit not cycling defrost. unit will need parts.; ordrng 1 W11581973 (evap harness) and 1 W11566851 (control) and 1 WPW10384183 (thermistor)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT519SZDT02

Near Randallstown, MD 21133

Justin S.

Job Details: 05/18/2022

cx says they are using the freezer as a refrigerator. found the fan is not active. ouched the fan and it is spinning wealy. found a large build up of ice on the inut. the compressor is running at .55aac. the unit has a leak in the ss or an weak compressor. the cx doesnt wish to proceed with the repair; ordrng 1 W11092625 (compressor(381.45)) and 1 W10836706 (evaporator(253.57)) and 1 W11506635 (coupler(20.50))

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near Midlothian, VA 23112

Joseph D.

Job Details: 05/18/2022

"unit with failed compressor, not running properly, no movement of gas. must search for leak. parts and labor cbe; ordrng 1 WPW10507886 (compressor) and 1 W10843121 (filter dryer) and 1 4387444 (evap repar) and 1 W10836706 (evap) and 3 3count (3 count)s"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ04

Near Mechanicsville, VA 23116

Jerod R.

Job Details: 05/18/2022

"tested unit found unit had middle divider sucked in at freezer door , ordered silicone and permagum to correct; ordrng 1 212643 (sealer-gum) and 1 WP4317852 (adhesive) and 1 WP482338 (adhesive)"

We serviced a

WHIRLPOOL RANGE

Model WFE505W0JZ0

Near Barco, NC 27917

Austin D.

Job Details: 05/18/2022

cx complaint the unit is not tunirng on the screen. the unit is not showing a display but cooktop works. found a burnt terminal blaock. replaced termianl block and tested the unit. unit is running as designed.

We serviced a

KITCHENAID DISHWASHER

Model MDB9959SKZ0

Near Bowie, MD 20715

Emmanuel R.

Job Details: 05/18/2022

"heating element - sp w11540964 - special project s17304 - pre-id heater bushing w11537778�Replaced element, checked for leaks . no leaks present."

We serviced a

WHIRLPOOL REFRIGERATOR

Model MFI2570FEZ08

Near Gettysburg, PA 17325

Bernard M.

Job Details: 05/18/2022

"Replaced all parts, restored power and the icemaker harvested and called for water, the chute seals to the bin, ice bin is able to be pulled out properly. Unit checks good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Bowie, MD 20715

Emmanuel R.

Job Details: 05/18/2022

"Cs unit doesnt want to cool in neither section, on arrival i tried to put it in diagnostics but it wouldnt want to respond . i unplugged unit and plugged it back in . Unit immediately started cooling, test 4 went thru its proccess and unit started working again. I beleive the control got glitched up and stopped cooling. Unit is now cooling all the fans are running compressor is now running too. Advised customer to let unit get back down to temp. Will need a control and UI if it stops cooling again. Cllct for svc call 120.00 CC"

We serviced a

WHIRLPOOL RANGE

Model WFE505W0HZ0

Near Manheim, PA 17545

Justin L.

Job Details: 05/18/2022

cx complaint that the front right burner is making a popping noise and not turning off. was able to access unit and found infinite switch had an internal failure that wasnt allowing it to cycle. ordering switch and once in office will need to contact cx and set return; ordrng 1 WP3149400 (infinite switch)

We serviced a

WHIRLPOOL DISHWASHER

Model KUDC10FXSS6

Near Richmond, VA 23233

John P.

Job Details: 05/18/2022

Installed UI and gasket tested working as designed

We serviced a

AMANA DRYER

Model NED4655EW

Near Ruckersville, VA 22968

Eric F.

Job Details: 05/18/2022

"Found harness loose where I had previously re-attached it to heating element. The connector terminal was slightly malformed causing it to back off in transportation. Reformed/tigthened terminal connection so that it cannot vibrate off again. Tested unit, unit working as designed."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Fairfax, VA 22032

Carl R.

Job Details: 05/18/2022

Not Starting or Operating - Dishwasher.. looked at power at the junction block. No power at junction box. Need electrician. Cx needs to show proof of electrician. If cx calls back

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ07

Near Gordonsville, VA 22942

Eric F.

Job Details: 05/18/2022

Confirmed cx complaint frost building up in freezer. Found mullion strip between fridge and freezer compartments bowed out in the center with left and right side slightly concave. Reformed gasket with heat gun to improve seal. Unit currently sealing without issue. If cx calls back with same issue I recommend calling techline as the unit will likely need to be condemned due to bow in mullion.

We serviced a

WHIRLPOOL DRYER

Model CEM2745FQ1

Near Washington, DC 20005

Samuel R.

Job Details: 05/18/2022

cx complaint unit is not heating.inspected unti and could confirm cx complaint.unit will need a new element.will bring tco kit incase since i coundt test them as my meter died.called into ffice to order parts and reschedule ; snapped 4 QuickPics

We serviced a

WHIRLPOOL RANGE

Model WFE320M0EW2

Near Adamstown, MD 21710

Ricky E.

Job Details: 05/18/2022

"installed parts, verified operation, unit cks ok.."

We serviced a

WHIRLPOOL DRYER

Model LTE5243DQ3

Near Washington, DC 20024

Samuel R.

Job Details: 05/18/2022

new door switch broke at the tab when i was repolacing it.advised cx and cx advised they are avalible friday.reordering switch WP3406108 100 tribles; ordrng 1 WP3406108 (door switch)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHB08

Near Yorktown, VA 23692

Lucas R.

Job Details: 05/18/2022

"cx complaint unit not cooling, checked unit found evap coverd in ice, heater not coming on in diagnostics, brown wire unseated from heater, reseated wire, thawed evap, tested, unit working as designed."

We serviced a

WHIRLPOOL OVEN

Model WOD93EC7AS00

Near Richmond, VA 23228

Jerod R.

Job Details: 05/18/2022

replaced order parts and tested unit is now fully functional and working as designed

We serviced a

MAYTAG DRYER

Model MEDC465HW

Near Martinsburg, WV 25405

Danny R.

Job Details: 05/18/2022

pully and rollers where making noise i replaced and npoise left checksok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT511SZDW02

Near Rockville, MD 20850

Julian H.

Job Details: 05/18/2022

CX complaint about led on FC not working inspected and found an issue with led receivin 120vac to it need part; ordrng 1 W11518235 (led)

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KPS0

Near Smyrna, DE 19977

Taylor F.

Job Details: 05/18/2022

Replaced drip tray from previous diagnosis. Tested unit and unit is now working as designed. Job is complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB533CZJZ00

Near Washington, DC 20011

Roberto I.

Job Details: 05/18/2022

"CX complaint Fc too cold, frost coming out from evap cover.Found unit completely defrosted. Lowered evaporator, found temp sensor wires broken and defrost thermistor wires shorted by evap blades pushing them against the ceiling. Repaired al 4 wires by using compression connectors and wire crimper. Unit good to go."

We serviced a

WHIRLPOOL REFRIGERATOR

Model MFF2558VEM5

Near Shepherdstown, WV 25443

Danny R.

Job Details: 05/18/2022

unitisnt defrosti ng willl need control and harness; ordrng 1 WPW10503278 (control) and 1 WPW10234024 (harness)

We serviced a

WHIRLPOOL WASHER

Model WFW5090JW0

Near Washington, DC 20002

Alexander D.

Job Details: 05/18/2022

"cx complaint door locked and drain pump running nonstop. inspected unit and verified complaint. checked drain filter and its clear. ordering drain pump, pressure switch and control. try replacing just drain pump and pressure switch before replacing control. call cx to schedule return visit once we have eta on parts; ordrng 1 W11046209 (drain pump) and 1 W11044866 (pressure switch) and 1 W11574592 (control)"

We serviced a

KITCHENAID REFRIGERATOR

Model KFIV29PCMS01

Near Adamstown, MD 21710

Ricky E.

Job Details: 05/18/2022

"unit never lost cooling and the customer stated that only issue was the icemaker facia and adapter freezing over.. the S-code for the icemaker issue is out of date.. i instructed the customer to contact wpl to see if they will cover the repair because of prior work history on the icemaker... customer will call in either way, and may need a quote.. please refund part money to the customer; saved tckt"

We serviced a

JENN-AIR REFRIGERATOR

Model JS42PPDBDA

Near Richmond, VA 23231

Chris B.

Job Details: 05/18/2022

replaced power board and drip poan unit working as desighned

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHB08

Near Dunn Loring, VA 22027

Christian C.

Job Details: 05/18/2022

Cx complaint cam on RC door popped out. Inspected unit found cam popped out. Realigned cam and secured to hinge. RC door slightly misaligned compared to FC door. Unit is working as designed.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS03

Near Rockville, MD 20850

Julian H.

Job Details: 05/18/2022

CX complaint about Fc freezing over cause light not to work inspected and found an issue with slides not going back and forth smoothly causing room temp to merge inside defrosted light switch GAVE CX A QUOTE FOR SLIDES REPLACEMENT STATES SHE WILL CALL WPL WANTED ME TO LEAVE 1 FILTER CHARGED HER FOR THIS

We serviced a

WHIRLPOOL DRYER

Model WHD560CHW2

Near Washington, DC 20024

Shawn D.

Job Details: 05/18/2022

cx complaint unit runs for a little bit then will show f9e2 error code. inspected unit then checked for errors and had f9e2. checked connection on pump and acu and are tight. has to be a float issue in the pump ordering drain pump and acu just incase for return; ordrng 1 W11565028 (acu) and 1 W11551760 (drain pump)

We serviced a

ROPER DRYER

Model RED4516FW0

Near Annville, PA 17003

Justin L.

Job Details: 05/18/2022

cx complaint unit not heating. was able to access unit and found continuity in tco and element ohmed 9.8 Ohms. Found unit to get 240 VAC but thermostat was reading OL. Replaced with pre-id and tested unit now operates as designed no further work needed

We serviced a

WHIRLPOOL DISHWASHER

Model KUDL03ITSS2

Near Washington, DC 20002

Shawn D.

Job Details: 05/18/2022

cx complaint unit is not fillin with water said it seems like evrything else is working motor will run but not water is inside. inspected unit then tested unit and confimrd not water into unit and valve is humming. checked water suply and hs good flow. valve has to be the issue. gave cx quote for valve and he paid for service fee wants to run it by his wife first.; ordrng 1 WPW10158389 (valve 65.77)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT112CZJZ00

Near Alexandria, VA 22314

David J.

Job Details: 05/18/2022

Cx complaint unit leaking. Found ice build up behind freezer cover. Drain pan is clogged and sending water after defrost into vent. Causing water to be in Fridge. Unit is unplugged letting ice to defrost and will replace the gasket once it arrives. Apartment is vacant and may have a tenant by June 1st ; saved tckt

We serviced a

WHIRLPOOL WASHER

Model WTW7500GC0

Near Smyrna, DE 19977

Taylor F.

Job Details: 05/18/2022

"Cx complaint is unit not starting. Tested inspected and verifed complaint. Found the rotor to be stripped as well as the slider. Clutch also had damage as well as the inlet valve not operating correctly. Ordering inlet valve, rotor, stator, and slider. Cannot reschedule at this time due to SO parts.; ordrng 1 W10754158 (motor stator) and 1 W10734521 (slider) and 1 W10754161 (motor rotor) and 1 W10754448 (clutch) and 1 W11165546 (valve)"

We serviced a

JENNAIR DISHWASHER

Model JDPSS246LL0

Near McLean, VA 22102

Christian C.

Job Details: 05/18/2022

Cx complaint unit had F9E1 error. Inspected unit found F9E1 product not draining error stored. Tried to cancel/drain and nothing happening. Inspected sink disposal knockout still there. Removed knockout piece. Unit now drains.

We serviced a

WHIRLPOOL RANGE

Model WEC310S0FS4

Near New Castle, DE 19720

Taylor F.

Job Details: 05/18/2022

Cx complaint is element not working properly. Tetsed inspected and verifed complaint. Replaced element from previous diagnosis. tested unit and unit is now working as designed. Job is complete.

We serviced a

MAYTAG DRYER

Model MGDC465HW0

Near Odenton, MD 21113

Kevin P.

Job Details: 05/18/2022

"cx complaint unit making noise as it spins, removed chimney and found 2 screws that fell down and removed a chain that was wrapped around the shaft to the blower wheel. unit tests good, 120 service call collected by cc. job complete."

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KPS0

Near Germantown, MD 20876

Brian R.

Job Details: 05/18/2022

came out to replace motor and went over uniut and cx has issues with a burning small and heat and a code that flashes now. found code FAE2 unit also has not had heater replaced as its glazed and white. code is wax fan error. unit requires more parts to fix the correct way. as soon as parts are in office will schedule. ; ordrng 1 W11537778 (Heater) and 1 W11414073 (Vent Assembly) and 1 W11084867 (Harness) and 1 W11410062 (Control)

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS3

Near Leesburg, VA 20176

Ezra M.

Job Details: 05/18/2022

"installed switch harness, verified all burners lighting properly"

We serviced a

WHIRLPOOL WASHER

Model MVW6230HW1

Near Red Lion, PA 17356

Marc M.

Job Details: 05/18/2022

installed parts and tested unit. unit now checks good.

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC2

Near Richmond, VA 23230

Jerod R.

Job Details: 05/18/2022

tested unit found unit had right rear suspension rod out of mount slightly reseated and tested unit is now fully functional

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Chesapeake, VA 23321

Jason T.

Job Details: 05/18/2022

"Cx complaint, unit will not start a cycle, error code F2-E2 Contact Service, per Technical Service Pointer # W11436350 contact service, reseated all HMI connections, still intermittent contact with the keypad. During factory test found noisy gear case, oil leaked from the gear case, pics on SD. Advised cx parts on order, dispatch will call to schedule a return visit, cx agreed.; ordrng 1 W11449841 (Gear case) and 1 W10734521 (Slider) and 1 2count (2 count) and 1 W11478526 (UI-PANEL)"

We serviced a

WHIRLPOOL WASHER

Model MVW6230HW2

Near Harrisburg, PA 17112

Fred G.

Job Details: 05/18/2022

"i was able to access unit and replace the actuator, control, and the capacitor. tested unit and still got a f7e1 error code. ohmed drive motor itself and found 9.1 ohms. but no ohms on the other winding. if i test for it at the control i get 0 ohms. test continuty through lower harness to control and got continuty through both wires for the motor. but also got continuty crossing the wires. unit needs lower harness and drive motor. ordering 1 (W11590868), 1 (W11283592); ordrng 1 W11590868 (lower harness) and 1 W11283592 (motor-drve)"

We serviced a

IKEA OVEN

Model IES900DS04

Near Norfolk, VA 23518

Carl A.

Job Details: 05/18/2022

replaced parts needed tested unit works as deisnged

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Charlottesville, VA 22903

Kyle A.

Job Details: 05/18/2022

Updated heater as per service notice

We serviced a

KITCHENAID O.T.R MICROWAVE

Model KMHS120ESS3

Near Washington, DC 20018

Samuel R.

Job Details: 05/18/2022

cx complaint unit smells like plastic burning.tested unit through various times and cook options.did not get burning smell.unit is working properly.sr 7733660788

We serviced a

WHIRLPOOL WASHER

Model CAE2795FQ1

Near Baltimore, MD 21202

Eric W.

Job Details: 05/18/2022

cx complant of washer not spining inspected unit found the nut for main pully is missing and pully felldown and cut threw the shield and tore up belt unit needs new belt shield and clutch kit unit is a waher in the basment i left unit unpluged; ordrng 1 W11213879 (belt) and 1 WPW10427633 (shield) and 1 W10721967 (clutch kit)

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Ellicott City, MD 21043

Justin S.

Job Details: 05/18/2022

found no error codes in memory. the unit is agitating spinning but has a horrible noise with it. removed the belt and spun the tub by hand and noise persists. removed the actuator and noise persists. removed the splutch and the noise persists. the unit needs the gearcase.; ordrng 1 W11454734 (gearcase)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW02

Near Tappahannock, VA 22560

Lucas R.

Job Details: 05/18/2022

"cx complaint doors not closing, checked unit found cabinet seprated from liner, rivots popped, cabinet bowed on bottom right corner, called techline spoke with adrian sr7733685393, advised unit non repairable, due to cabinet damage"

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW2

Near Odenton, MD 21113

Israel R.

Job Details: 05/18/2022

Custoemr complaint unit is not turning on and is not working half the time and the power goes out. I found the unit is not getting correct power. I reseted the breaker and not power the unit only get 5 Vac. I kept reseting the power unitl i got the power tested and still would not drain i found the drain pump wire and was loose i splice the wire and now is working but then the unti stop getting power again. The breaker is bad needs electrician. CX is calling builder.

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ0

Near Dover, PA 17315

Bernard M.

Job Details: 05/18/2022

"Replaced heater per service pointer #11540964, ran test cyle and the unit heats and no leaks were found. Unit checks good"

We serviced a

WHIRLPOOL FREEZER

Model WRT511SZDM00

Near Bowie, MD 20721

Alexander D.

Job Details: 05/18/2022

"cx complaint fz light out, rc light is fine. inspected unit and verified complaint. switches working good. found bulb blown. replaced fz bulb and tested. unit is now working properly"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near Williamston, NC 27892

Branden R.

Job Details: 05/18/2022

"cx complaint frosting in the freezer section - top freezer refrigerator , checked unit found during test mode ice chute is not fully shutting , found large amount of ice build up on door and ice box , found ice maker has lost home positon on unit , defrosted unit and ordering all parts for repair will return whats not needed .; ordrng 1 W11098702 (ice chute motor) and 1 W11202789 (auger) and 1 W10765378 (MOTOR BOX) and 1 W11558186 (Cover, Container) and 1 W11573761 (mounting plate) and 1 W10873791 (ice maker)"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near New Oxford, PA 17350

Bernard M.

Job Details: 05/18/2022

"Cx complaint unit won't complete cycles. Entered into diag and found error code F8E1 long fill. Ran manual hot/cold tests and found water would only trickle in on the cold side. Hot side has steady flow. Removed hose and found sediment build up inside valve. replaced inlet valve using pre-id parts, recalibrated and ran auto test. Unit completed test without issues and checks good"

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW2

Near York, PA

Bernard M.

Job Details: 05/18/2022

"Cx complaint unit leaks. Entered into diag and found no error codes. Ran auto test and found water coming from underneath flowing to the front. Inspected underneath and found the hose clamp to the drain pump not secured. Disconnected hose and checked to make sure there wasn't damage, secured with clamp and ran auto test, and no leaks were found. Unit checks good"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507ESS00

Near Lititz, PA 17543

Justin L.

Job Details: 05/18/2022

cx complaint unit made ice and filled the bin 1.5 times then stopped. was able to access unit and found that the fill tube was frozen again. checked voltage and found the heater getting 120 VAC but not activating. quoted cx for repair and collected for full amount once in office will need to set return; ordrng 1 W11087201 (heater)

We serviced a

WHIRLPOOL WASHER

Model MVW6230RHW2

Near Fulton, MD 20759

Israel R.

Job Details: 05/18/2022

"F7E1 Tach missin or wrong signal, F7E7 Motor unable to reach target RPM, F0E2 Oversuds, F0E7 Load detected when running clean. Customer complaint unit is not working. I tested the unit and found the unit is not agitating or spinning. I can only hear hum. The unit is acting as if the capacitor is not working. I tested capacitor and is read something but i did not see 50uF. Actutaor is movig and shifting i wanted to order both things but the capacitor is the only available. Ordering the capacito to be replace and if the unit still not detecting RPM needs actuator. Ordering capacitor. 71 at tribles.; ordrng 1 W11395618 (Capacitor)"

We serviced a

AMANA REFRIGERATOR

Model ASI2575GRS08

Near Laurel, MD 20724

Israel R.

Job Details: 05/18/2022

SR// 7733690245. Customer complaint unit is not cooling. I found the unit is overfrosting. I pulled evap cover and found the harness is loose and is not making good contact to turn the heater on. I reseated the harness and connector and tested. The harness is working but the connector got melted a litttle bit. unti is going to needs new harness. Ordering harness. Call custoemr when part is available. Call techline to documeted so it can go to quality control for review becaeu is been an issue i been seen a lot.; ordrng 1 W11546681 (HArness)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS05

Near Clarksville, MD 21029

Israel R.

Job Details: 05/18/2022

Custoemr complaint unit is leaking in the refrigerator. I tested the unti andfound the unit is leaking out of the valve. I removed the drawers and valve covere and the inlet of the valve is cracked. Unit needs new valve. Call customer when part is available.; ordrng 1 W11567408 (Valve)

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Linthicum Heights, MD 21090

Robert L.

Job Details: 05/18/2022

"cx complaint not washing found f4e3, f7e1, unit filled no wash motiion, ordering sump, unit is mounted to floor, drain to far down in pipe needs securing on return; ordrng 1 W11025157 (pump&motor)"

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Severn, MD 21144

Kevin P.

Job Details: 05/18/2022

"cx complaint unit not spinning clothes out and acting irratic, found hub driver is stripped out. installed new hub and unit tests good, job complete."

We serviced a

WHIRLPOOL REFRIGERATOR

Model GB2FHDXWS04

Near Chambersburg, PA 17202

Andrew S.

Job Details: 05/18/2022

Cx complaint is that the unit is has not made ice since before the repair. Upon arrival i poped the cover for the ice maker and found that the icemaker had stopped mid harvest and will not progress further. The Ice maker was pre Id'd but we didnt receive it in time. I am reordering the icemaker and will use the valve and harness on return. I was able to schedule the return for Friday 5/20 pm. Cx needs last appt of the day.; ordrng 1 D7824706Q (Ice maker)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDM06

Near York, PA

Bernard M.

Job Details: 05/18/2022

"Cx complaint unit won;t make ice. When arrived accessed icemaker and jumped at T&H, the bail arm didn't move. Removed items from freezer and inspected and found the icemaker connection wasn't fully secured. removed icemaker and pulled wire for slack, connected and jumped again. Icemaker bail arm moved and filled with water. Unit checks good"

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ0

Near Fredericksburg, VA 22407

Thomas B.

Job Details: 05/18/2022

"Cx complaint unit is not working properly inspected unit found drip tray has water, cleared. Found front lower than rear raised the legs to compensate tested and inspected for proper use unit now functions normally."

We serviced a

WHIRLPOOL RANGE

Model WEG750H0HV2

Near Kearneysville, WV 25430

Danny R.

Job Details: 05/18/2022

installed part checksok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Frederick, MD 21704

Ricky E.

Job Details: 05/18/2022

customer stated that the house line didnt work on the new unit.. verified issue and fnd house line issue.. fnd no damage to the units water line. customer needs a plummer to install a new line

We serviced a

WHIRLPOOL OVEN

Model WOD77EC0HS02

Near Gerrardstown, WV 25420

Danny R.

Job Details: 05/18/2022

installed har5ness checdksok

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Gaithersburg, MD 20879

Brian R.

Job Details: 05/18/2022

cx complaint is unit will only flash the F6E1 code and wont turn on or off or do anything. unit wont takr codr or nothing. power good as well as plugs. replaced control as well as housing and was able to test and run unit. job complete.

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ0

Near Burke, VA 22015

Carl R.

Job Details: 05/18/2022

"AFTER REPAIRS,DW IS STILL displaying E1 F9 error code. Inspected unit and found that f9e1 still appears when draining from dishwasher. No parts was used. Called techline and informed what was done previously. Recorded vac and ground. No ground on the house side. Asked cx to get electrician ok and recheck work. Before proceeding with any repairs to dishwasher. 7733; O-emld tckt"

We serviced a

KITCHENAID DISHWASHER

Model KDPE334GPS0

Near Gaithersburg, MD 20879

Brian R.

Job Details: 05/18/2022

"cx complaint is unit doesnt clean well and heat does not always work and at timers buttons dont work and theres some kind of film in unit or on things. tested and checked unit. unit is dirty. arms wont turn, unit wont heat. gave cx quote as she might think about the repair and look for a new one. if she decides to fix she will call us back. she will pay 120 service for today.; ordrng 1 W11178672 (Sump n Motor 239.22) and 1 W11084121 (Turbidity Sensor 47.17) and 1 W11120155 (Control 0.00)"

We serviced a

WHIRLPOOL WASHER

Model MVW7230HW0

Near Woodbridge, VA 22192

Robert W.

Job Details: 05/18/2022

"Cx Complaint is the unit is filling by itsself. Inspected unit and found error code for valve inspected unit and found the valve is allowing water to pass when there not energized, Ordering Valve to fix issue; ordrng 1 W11165546 (Valve)"

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near Chesapeake, VA 23322

Austin D.

Job Details: 05/18/2022

came out to resolve the issue with the special project. disassembled the unit as needed. replaced the element. put the unit back together. unit is running as designed.

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KPS0

Near Leesburg, VA 20176

Ezra M.

Job Details: 05/18/2022

"not washing, motor failed due to water leaking from heating element. ordering sump assy.; ordrng 1 W11416362 (sump assy)"

We serviced a

WHIRLPOOL WASHER

Model MVWB835DW4

Near Charles Town, WV 25414

Danny R.

Job Details: 05/18/2022

installed parts checksok

We serviced a

WHIRLPOOL OVEN

Model KSEG950ESS1

Near Leesburg, VA 20175

Ezra M.

Job Details: 05/18/2022

"bake not heating properly, bake element failed, and needs to be replaced.; ordrng 1 W10779716 (elmnt-bake)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHZ0

Near Berwyn Heights, MD 20740

Emmanuel R.

Job Details: 05/18/2022

"Cs dishwaer wont wash dishes , i found F4E3 washmotor not running error code. Washmotor is getting proper voltage but it doesny turn on. Needs sump/motor W11087376. Customer declined . Advised she has 30days if she changes her mind."

We serviced a

WHIRLPOOL DRYER

Model WED8620HC2

Near McLean, VA 22102

Christian C.

Job Details: 05/18/2022

Dissasembled unit. Found some grease on outside of drum. Ordering drum and rollers.; ordrng 1 W10541657 (drum) and 4 WPW10314173 (roller)s

We serviced a

WHIRLPOOL DRYER

Model WED5620HW1

Near Huntingtown, MD 20639

Shane B.

Job Details: 05/18/2022

"complaint is the unit displaying F6E1. confirmed complaint, when i arrived unit was flashing code and beeping constanly. could not get keypad to respond to anything. cycled power and was able to enter diagnostic mode. display lite up 888 and would do nothing else. could not exit diagnostic mode. cycled power. could not turn unit on only key working is loc. it does beep when any key is pressed when lock is on but will do nothing else. LED on ACU is flashing, UI is getting voltage. UI replaced less than a year ago. quoted cx for ACU and UI. cx paid in full for repair. she said she would talk to husband and call office to set up return appointment because she didnt know what day would be best. both parts are in stock locally.; ordrng 1 W11378949 (user interface)"

We serviced a

WHIRLPOOL DRYER

Model MDE8000AYW

Near Locust Grove, VA 22508

Thomas B.

Job Details: 05/18/2022

Cx complaint unit is not working properly inspected unit found knob skirt has cracked will not turn unit will need new knob skirt qouted 262.50 cx paid 152.50. Will owe 110.00 upon return visit; ordrng 1 WP33001621 (dial)

We serviced a

WHIRLPOOL WASHER

Model MVWC565FW2

Near Columbia, MD 21045

Justin S.

Job Details: 05/18/2022

replaced the motor pully and belt. calibrated and tested. the unit is now good

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Cumberland, VA 23040

Joseph D.

Job Details: 05/18/2022

"found unit with failed valve, replaced and unit no longer filling by itself."

We serviced a

KITCHENAID O.T.R MICROWAVE

Model KMHS120ESS09

Near Yorktown, VA 23692

Lucas R.

Job Details: 05/18/2022

"cx complaint hood lamo not working, checked unit found blown triac on control, replaced control, tested, unit working as designed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT511SZDM02

Near Richmond, VA 23230

Jerod R.

Job Details: 05/18/2022

"replaced defrost tstat , heater was in correct do to proper model not coming up in ipl ordered what loolks to be correct heater"

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS0

Near Bristow, VA 20136

Robert W.

Job Details: 05/18/2022

CX Recv letter about service pointer. Inspected unit and found the element is the black epoxy and element is good no replacement required.

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC2

Near Bunker Hill, WV 25413

Danny R.

Job Details: 05/18/2022

installed parts checksok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHM08

Near Bethesda, MD 20817

Roberto I.

Job Details: 05/18/2022

Replaced part. compressor and fans started. Advised cx to let the unit cool for 24 hours.

We serviced a

WHIRLPOOL DRYER

Model WED5050LW0

Near Inwood, WV 25428

Danny R.

Job Details: 05/18/2022

unit has 240 to it and wont power up unit will need touch pad and conrteol; ordrng 1 W11561939 (control) and 1 W11595209 (ui console) and 1 W11481117 (encoder)

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Alexandria, VA 22315

David J.

Job Details: 05/18/2022

Cx complaint unit is all twisted and not installed properly. Found left side hinge for screw is broke. Also found right front foot was snapped in half. Cx floor is all different sizes. Had to adjust the footing all different lengths to be straight. Moved 1 back foot to front. Had Cx look at it and she was very pleased with how it looks.

We serviced a

JENN-AIR OVEN

Model JMW2427IL03

Near Berkeley Springs, WV 25411

Danny R.

Job Details: 05/18/2022

installewd parts checks ok

We serviced a

KITCHENAID OVEN

Model KSDB900ESS2

Near Arlington, VA 22205

David J.

Job Details: 05/18/2022

Cx complaint f3E1 code. Stove still works but after about 30 second over trips and pops up code. Ordering thermal fuse along with control board just in case. Will replace thermal fuse before replacing control ; ordrng 1 W11099784 (Control) and 1 W10729897 (Thermal fuse)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW02

Near Charlottesville, VA 22903

Kyle A.

Job Details: 05/18/2022

"Cx complaint of unit light being out. Did confirm broken door switch. Replaced switch and the unit is now as designed.; ordrng 1 W11384469 (Switch), used 1 W11384469 (Switch) from stock"

We serviced a

MAYTAG DRYER

Model MEDC215EW1

Near Waynesboro, PA 17268

Andrew S.

Job Details: 05/18/2022

Cx complaint is that the unit is not working at all. Upon arrival I verified that the unit is gettting the proper voltage. I then found that the thermal fuse is reading OL. I quoted the cx for the cost of the repair. Cx paid in full. I replaced the Thermal fuse and the unit now functions as intended. Job complete; used 1 WP3392519 (Thermal Fuse) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHV06

Near Bel Air, MD 21015

Neil H.

Job Details: 05/18/2022

replaced the condenser fan motor and blade and housing unit checked/tested good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WSR57R18DM02

Near Mineral, VA 23117

Eric F.

Job Details: 05/18/2022

"Confirmed cx complaint unit warm in fridge compartment. Unit has low charge, cx says it takes about 6 months between each visit for cooling issues to reoccur. Could not locate leak, possibly in the cabinet. Ordering full sealed system repair of all components, cx has warranty company that will either pay for repair or buy her out of the unit, is going to call back to let us know how they want to proceed.; ordrng 1 W11125124 (compressor) and 1 W10858281 (evaporator) and 1 W11507065 (condensor) and 1 4387444 (evap repar)"

We serviced a

WHIRLPOOL WASHER

Model MVW6230HW2

Near Churchville, MD 21028

Neil H.

Job Details: 05/18/2022

f7e1f7e7cx complaint unit not starting found the motor getting 120vac but no movement and humms needs new motor and cap; ordrng 1 W11283592 (motor-drve) and 1 W11395618 (Whirlpool Washer Capacitor)

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS0

Near Gloucester, VA 23061

Lucas R.

Job Details: 05/18/2022

"cx complaint dishes not dry, checked unit, verrified all conections secure from repair, no error codes, heater circuit 13.5 ohms from control, rinse aid empty, advised cx for better drying add rinse aid and not use express wash, heater replacment is for leak potential not for better drying, unit working as designed."

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Street, MD 21154

Neil H.

Job Details: 05/18/2022

replaced the heater per sp unit checked good.

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Pasadena, MD 21122

Kevin P.

Job Details: 05/18/2022

"installed and tested new element per service pointer, original in good working order no defects and no damage. job complete."

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ0

Near Franklin, VA 23851

Zachery R.

Job Details: 05/18/2022

"replaced heater, tested, no signs of any leaks, unit working as designed. left old part with cx."

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