Service History 1186 - VIA Appliance

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Waynesboro, Virginia 22980

Eric F.

Job Details: 05/20/2022

Unable to locate unit.; saved tckt

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HZ07

Near Charlottesville, Virginia 22901

Eric F.

Job Details: 05/20/2022

"Confirmed cx complaint unit not heating, found magnetron buzzing. Ordering magnetron, diode, transformer and control.; ordrng 1 W11541670 (Magnetron) and 1 W11545871 (Transformer) and 1 W11256462 (Diode) and 1 W11552018 (Control)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ07

Near Bowie, Maryland 20716

Justin S.

Job Details: 05/20/2022

plugged the unit in and the compressor and fans activate. the compressor is pulling .9aac and does have a good heat off the discharge line. called tech support and spoke with a scott. file number file number 7733707052.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM7

Near Williamsburg, Virginia 23185

Lucas R.

Job Details: 05/20/2022

"cx complaint dishes not clean, checked unit found no error codes, all loads passed in diagnostics, per cx dishes on top not getting clean, unit only has 2 spray arms, instructed cx on cycle usage and loading procedures, unit working as designed."

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS08

Near Suffolk, Virginia 23434

Branden R.

Job Details: 05/20/2022

cx complaint no matter the setting or time it stays on for 3 seconds rattles and shuts off. it is not . . . tested unit and found unit will power on and whenever transformer trys to kick on is when unit will power down found OL on fuse do not have fuse on van will be ordering one ordering highside for repair just incase will return what not needed .; ordrng 1 W10138793 (fuse) and 1 W10836753 (High Voltage Transformer) and 1 W10850446 (capacitor) and 1 W11256462 (diode)

We serviced a

MAYTAG DRYER

Model MEDX655DW1

Near Chesapeake, Virginia 23323

Branden R.

Job Details: 05/20/2022

"aig=dryer not working at all , checked unit found heating element wire not seated all the way , not allowing 240 to element reseated and tested unit is now heating up and runnning as designed ."

We serviced a

WHIRLPOOL OVEN

Model WFG505M0BS0

Near Baltimore, Maryland 21229

Keith H.

Job Details: 05/20/2022

replaced front glass

We serviced a

WHIRLPOOL DRYER

Model WED5100HW2

Near Quinton, Virginia 23141

Gill G.

Job Details: 05/20/2022

verified cx complaint of unit making noise. appears that blower housing is making contact with cabinet. housing appears to be malformed. ordered housing.; ordrng 1 W10888146 (blower housing)

We serviced a

WHIRLPOOL O.T.R MICROWAVE

Model WMH31017HS08

Near Richmond, Virginia 23236

Joseph D.

Job Details: 05/20/2022

replacement cabinet wrap is bent worse than the existing one. must reorder again please.; ordrng 1 w11446916 (wrap)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT519SZDM09

Near Alexandria, Virginia 22310

Jason A.

Job Details: 05/20/2022

CX complaint FRIDGE fan noise + items in RC are freezing. CX has a recording. Checked evap area & ran diagnostics to test defrost heater & compressor & fans. Replaced evap fan & blade & thermstor. Set control to 1 less than recommended. Adjust FC damper to MAX (was set to MIN) Leaned unit back as doors are swinging open & seals are not making full contact. Applied lube to seals to improve contact > JJ

We serviced a

WHIRLPOOL WASHER

Model WFW6620HC0

Near Richmond, Virginia 23237

Chris B.

Job Details: 05/20/2022

cx complaint unti states f8e1 low flow isnpected unit found hot valve turned off at house turned valve on when in manual test mode i can get unit to o0nly drian unit working as desighned

We serviced a

KITCHENAID DISHWASHER

Model KDTM704KPS0

Near Berlin, Maryland 21811

Jonathon C.

Job Details: 05/20/2022

"cx complaint, unit leaking. tested, inspected, verified complaint. found heater bushings defective causing sever leak. ordering special project heater. instructed cx not to use the unit in the mean time.; ordrng 1 W11537778 (heater)"

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS0

Near Damascus, Maryland 20872

Brian R.

Job Details: 05/20/2022

cx complaint is with lower rack a back rail falls. all rollers have been replaced and cx sent 2 lower racks that she said were fifferent but rack has been updated as new part number. will send back the 2 racks sent to her for office stock as she was informed to throw them away. parts are special order and Tribles shows 0. called parts and was told just to send back and we will keep them. job complete. cx will buy a different lower rack she said.

We serviced a

KITCHENAID FREEZER

Model KRFF507HBS00

Near Annapolis, Maryland 21401

Eric W.

Job Details: 05/20/2022

the left side roller was ordered not right side needs right side; ordrng 1 WPW10515762 (rt roller)

We serviced a

WHIRLPOOL WASHER

Model WET4027HW1

Near Arlington, Virginia 22209

David J.

Job Details: 05/20/2022

Cx complaint unit would stay running water and filling tub. Inspected unit and found no matter what you did it would start running water. Im plugged unit and replaced control board. Turned on unit and drain pump start pumping water and water stopped coming in. Now the drain pump wont stop running and none of the controls on the washer side is working. Going to order another control board and drain pump. ; ordrng 1 W11481725 (Control board) and 1 W10919003 (Drain pump)

We serviced a

WHIRLPOOL O.T.R MICROWAVE

Model WMH32519HZ06

Near Salisbury, Maryland 21804

Jonathon C.

Job Details: 05/20/2022

"cx complaint, light wont come one. installed parts per prior diag. tested unit, unit working as designed, job is complete."

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Rockville, Maryland 20853

Roberto I.

Job Details: 05/20/2022

"Unable to remove the rotor screw. tried with ratchet, extension and impact wrench. At the end the screw head got stripped. Ordering gearcase W11449841, stator W11195971, 6 screws W11027980 and one screw W10752189. All the other parts to be used on return**2 COUNTS** per gearcase replacement; ordrng 1 W11449841 (gearcase) and 1 W11195971 (stator) and 6 W11027980 (screw)s and 1 W10752189 (screw) and 1 db llbr"

We serviced a

MAYTAG WASHER

Model MVWC565FW

Near Laurel, Delaware 19956

Jonathon C.

Job Details: 05/20/2022

"cx complaint, unit not washing clothes correctly. tested, inspected, verified complaint. found cause to be a bad actuator so the unit was stuck in spin. replaced actuator. tested unit, unit working as designed. job is complete"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS02

Near Ocean Pines, Maryland 21811

Michael E.

Job Details: 05/20/2022

Replaced the IB fan as per previous diagnosis. Tested unit and it is now working properly. Job is complete

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near Kearneysville, West Virginia 25430

Danny R.

Job Details: 05/20/2022

installed parts was in s code numbers replaced checksok

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Hurlock, Maryland 21643

Jonathon C.

Job Details: 05/20/2022

"cx complaint, unit not spinning out. tested, inspected, unable to verifiy complaint. had cx bring me the laundry she was waiting to wash and found it completely mixed with towels and so on. instructed cx on proper use. demonstarted with a load of towels that it works fine. noticed the basket moving more then i would like, unit may need gearcase if issue persists. but unit was working as designed during my visit. job is complete."

We serviced a

MAYTAG O.T.R MICROWAVE

Model MMV1175JZ00

Near Hollywood, Maryland 20636

Shawn D.

Job Details: 05/20/2022

cx complaint light wont turn off when it says its off. inspected unit confimred light on bottom of unit stuck on. conneciton are tight wires look good. has to be bad relay on control. ordering control bulb and socket for return; ordrng 1 W11552021 (control) and 1 8206232A (bulb) and 1 W10210871 (socket)

We serviced a

WHIRLPOOL REFRIGERATOR

Model MSD2456GEB

Near Lancaster, Pennsylvania 17601

Justin L.

Job Details: 05/20/2022

as per previous visit was able to access unit and replace parts. unit now checks good no further work needed

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near York, Pennsylvania 17404

Drew B.

Job Details: 05/20/2022

replaced acu tested recalibration and now checks good

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW2

Near Silver Spring, Maryland 20906

Roberto I.

Job Details: 05/20/2022

"CX complaint water leak and shaking during spin.Ran test mode, found no errors. Ran a test cycle and then manual spin. The unit worked as designed and didn't shake. I was badly leveled and I had to raise the left side of almost an inch. Noticied of a leak from the drain hose, found a crack on it. Replaced drain hose using v/s part. Ran a test cycle, the unit worked ok with no leaks.; ordrng 1 W11244231 (drain hose (RI van stock)), used 1 W11244231 (drain hose) from stock"

We serviced a

WHIRLPOOL O.T.R MICROWAVE

Model WMH54521JZ0

Near Dumfries, Virginia 22026

Robert W.

Job Details: 05/20/2022

Cx Complaint is the unit isnt powring on. Inspected unit and found the unit is plugged up but no power to control. Pulled unit apart and found fuse blown keeping unit from powering on. CX paid SVC and declined service.

We serviced a

WHIRLPOOL WASHER

Model MVWC465HW2

Near Martinsburg, West Virginia 25404

Danny R.

Job Details: 05/20/2022

gear case failked and ;ealing cx will replace unit

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ12

Near Damascus, Maryland 20872

Brian R.

Job Details: 05/20/2022

cx complaint is filter door wont stay up and right FF door gasket torn. replaced gasket and found filted door and base warped and clip wont lock lid in right. heated gasket to form and replaced parts and now unit checks. job complete.

We serviced a

KITCHENAID HOOD

Model WVW53UC6FS2

Near ,

Eric F.

Job Details: 05/20/2022

"SR 7733707731Installed parts, issue persists. Called techline, was advised to for shorts, found short on yellow wire to light switch. Traced short up through inline power to terminal, disconnected power from unit and demonstrated short in cx line from white inline power to ground reading closed circuit. Black to ground reading open. Cx has short between white inline power and ground that must be taken care of by electrician."

We serviced a

WHIRLPOOL FREEZER

Model WRT311FZDW01

Near Kenly, North Carolina 27542

Ronnie B.

Job Details: 05/20/2022

"cx complaint of rc too warm and frost on rear panel in fc. checked unit and found rear panel covered in frost and a lot of moisture in rc. removed all frost from panel and checked evap, evap looks good issue is from warm air intrusion. checked doors and found bow in rc door causing gasket to not seat properly in lower left hand corner causing air migration. unit needs door. also found gap in cabinet that needs to be sealed. ordering door and sealant.; ordrng 1 LW10599404 (dor-fip) and 1 W10841140 (adhesive)"

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near Westminster, Maryland 21158

Marc M.

Job Details: 05/20/2022

recall service. unit applicable to service pointer w11540964. confirmed serial range and replaced heater element with pre id W11537778. unit now checks good.

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ0

Near York, Pennsylvania 17402

Drew B.

Job Details: 05/20/2022

cx fell under the heater recall and replaced heater tested no issues and checks good

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Orange, Virginia 22960

Jerod R.

Job Details: 05/20/2022

replaced heater and tested unit is now fully functional

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW0

Near Biglerville, Pennsylvania 17307

Andrew S.

Job Details: 05/20/2022

Cx complaint is that the unit would not complete a spin cycle. Upon arrival I found an F7E9 and an F2E1. I then ran the diag test and the unit completed the tested without any errors. I then inspected the harness and drive components. I then ran the DLMS calibration test. I found that the unit is now functioning as intended. Job complete

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Glenelg, Maryland 21737

Brian R.

Job Details: 05/20/2022

cx complaint is unit gets water built up at times on bottom of freezer and freezes and at times leaks out. temps and unit check. removed as much ice as we could and cleared unit and will order new advised drain hose for issue.cx is O-O-W and cx knows. as soon as part is in office will schedule. 2751.31; ordrng 1 W11084807 (Drain Tube 21.67)

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Woodbine, Maryland 21797

Brian R.

Job Details: 05/20/2022

"cx has a list on unit. lights are out in the top of FF and Freezer. found bad light under ice maker. also deli UI out as they plugged back in. she said if units working now shes not worried about it. advised after all the adjustments and checks to give unit a week or 2 and call back to we can recheck unit. moisture on ice bin door but could be from short. she will clean off unit and give some time so we can look more into unit.; ordrng 1 W11462342 (Light Module 33.68), used 1 W11462342 (Led Mod) from stock"

We serviced a

WHIRLPOOL COOKTOP

Model KCGC506JSS00

Near Gettysburg, Pennsylvania 17325

Andrew S.

Job Details: 05/20/2022

Cx complaint is that the unit has large flames and is leaving a black suet on pans. Upon arrival I found that the Conversion kit was not correctly installed. I also found that the valve was not switched over to LP as well. I was able to install the correct orifices in there correct locations. Unit is now functioning as intended. Job complete.

We serviced a

WHIRLPOOL WASHER

Model MVW6200KW0

Near Boyce, Virginia 22620

Daniel J.

Job Details: 05/20/2022

as per notes replaced fascia control and lid latch ran diag passed no errors also started and stop cycles unit now responding as it should

We serviced a

KITCHENAID COMBO

Model KOCE500ESS06

Near Bethesda, Maryland 20817

Samuel R.

Job Details: 05/20/2022

found unit screen to not come on.cx advised it stopped working yester day.will be ordering console and main control W11179310 91 tribles W11093254 2 tribles will bring fuses incase.gave cx qoute fro fuses W11188752 17 tribles WPW10017410 9 tribles; ordrng 1 W11179310 (main control) and 1 W11093254 (ui board) and 1 W11188752 (fuse) and 1 WPW10017410 (fuse)

We serviced a

WHIRLPOOL RANGE

Model KCGC506JSS00

Near Woodbine, Maryland 21797

Brian R.

Job Details: 05/20/2022

replaced parts needed and had cx test and check unit. unit now checks. job complete.

We serviced a

KITCHENAID RANGE

Model KSIB900ESS3

Near Bethesda, Maryland 20817

Roberto I.

Job Details: 05/20/2022

"CX complaint warming drawer not sliding properly.Tested drawer, found right track disconnected from the chassy. Removed drawer from tracks and properly re-installed all the parts in place making tracks tighter to the chassy by closing the angle of the hooks. Tested drawer by sliding it in and out several times. The unit worked as designed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near Ashburn, Virginia 20148

Richard B.

Job Details: 05/20/2022

"CX complant/ Freezer freezing. Inspected unit and found vents blocked with frozen food. Found ice buildup on evap and drain clogged. Cleared ice , advised CX to not block vents and cleared drain. Freezer working as designed now. Job completed, RB"

We serviced a

KITCHENAID DISHWASHER

Model KUDR02FSSS1

Near Derwood, Maryland 20855

Julian H.

Job Details: 05/20/2022

CX complaint about door not closing tested found it a little of level leveled front to back and side to side door was falling hard when we first came out thta could have cause hinges to bend removed racks and closed but when i put racks back in it opens by itself hinges are bend GAVE CX AN ESTIMATE FOR HINGES REPLACEMENT AND STATES HE WANTS ME TO TAKE PARTS OUT THAT WERE ALREADY INSTALL EXPLAINED THAT I CANT DO THAT HE'S VERY UPSET AND WANTS MONEY BACK TOLD HIM TO CONTACT OFFICE

We serviced a

WHIRLPOOL RANGE

Model WFG550S0HZ2

Near Dumfries, Virginia 22026

Robert W.

Job Details: 05/20/2022

Replaced bake ignintor and tested unit is working properly.

We serviced a

WHIRLPOOL DISHWASHER

Model KDFE204KPS0

Near Aldie, Virginia 20105

Richard B.

Job Details: 05/20/2022

"CX complant, Water standing in machine and dosent wasg m Never worked. Inspected unit and found standing water in tub , Found no drain knock out done, Knocked outt drauin plug and drained machine,Found no errror codes Did a test wash and machine filled , then washed . Good wash pressure . good heat and good drain, Machine working as designed, Job completed, RB"

We serviced a

MAYTAG WASHER

Model MVWB835DW5

Near Bowie, Maryland 20721

Shane B.

Job Details: 05/20/2022

installed both ordered parts. calibrated and tested unit for cx. unit is working as designed.

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS3

Near Berryville, Virginia 22611

Daniel J.

Job Details: 05/20/2022

per notes replaced harness control and back panel testd burners all working and tested oven working as it should

We serviced a

KITCHENAID COOKTOP

Model KCGS950ESS02

Near York, Pennsylvania 17403

Drew B.

Job Details: 05/20/2022

cx complaint that unit is making a loud when running flames and also has the rf burner making clicking at random times even when not being touched.. will need the following parts unit is in counter directly above the electric single wall oven and in order to remove and gain access will to lift cooktop up and or remove the wall oven on moving blanket on floor.; ordrng 2 W11199023 (valve-brnr)s

We serviced a

WHIRLPOOL DISHWASHER

Model DU1145XTPBA

Near Berryville, Virginia 22611

Daniel J.

Job Details: 05/20/2022

clean light flashing unit wont start entered diag ran through no faults checked bi metal con ran dry through diag confirmed 123 vac from control still no heat from heater sugguest new element customer paid in full with cc; ordrng 1 W10518394 (heater)

We serviced a

KITCHENAID REFRIGERATOR

Model KSRV22FVBL00

Near York, Pennsylvania 17406

Bernard M.

Job Details: 05/20/2022

"Replaced start device, once power restored the device clicked and compressor came on and ran as intended. Unit checks good"

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near Washington, District of Columbia 20016

Samuel R.

Job Details: 05/20/2022

could not install parts due to how unit is installed.will have dicconect various items to get unit out.water line is very short making it difficult to remove.also power line is short and so will have to be diisconnected.unit sits very tight in area its in.gonna take serval adjusmtns to get unit out and in.will need extra time; ordrng 1 2xlabor (2x labor)

We serviced a

JENNAIR DBL WALL OVEN

Model JJW3830DS02

Near Vienna, Virginia 22182

Christian C.

Job Details: 05/20/2022

Cx complaint of F2E1 error. Inspected unit found F2E1 error as I arrived. Unable to get into diag to see any other errors. All connections secure. Ordering console.; ordrng 1 W11232121 (console)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ03

Near Norfolk, Virginia 23505

Jason T.

Job Details: 05/20/2022

"Cx complaint, no ice production, ran factory diagnostic test # 36...weak ice box fan motor. Installed pre-i'd ice box fan motor, verified icemaker fill-harvest tested for proper air flow, cooling-freezing...working as designed."

We serviced a

WHIRLPOOL ICE MAKER

Model KUID308HPS00

Near Wyomissing, Pennsylvania 19610

Justin L.

Job Details: 05/20/2022

"cx complaint unit had not made ice after last repair. was able to access unit and found that it filled, drained, recirculated, compresor ran, condensor fan ran and evap just wasnt cooling. Spoke with Sealed system tech MM and ordering a 4 count sealed system repair once parts are in office will need to call in and set return; ordrng 1 WP2313624 (condensor) and 1 WPW10200037 (drier) and 1 WPW10605286 (compressor) and 1 WPW10218037 (evaporator)"

We serviced a

WHIRLPOOL DRYER

Model MEDC465HW0

Near Reinholds, Pennsylvania 17569

Justin L.

Job Details: 05/20/2022

cx complaint unit randomly shuts off in mid cycle. was able to access unit and found it running. verified volatge at terminal block and air flow was good. unable to replicate the issue at this time if it happens again cx will reach out as of now no further work needed

We serviced a

AMANA RANGE

Model ACR4303MFS4

Near Norfolk, Virginia 23503

Jason T.

Job Details: 05/20/2022

"Cx complaint, will not start a bake cycle, verified vac at the terminal block connection, found relay not cycling power to the bake element. Installed pre-i'd control, verified all unit functions for proper operation...working as designed."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC302ESS06

Near Stephenson, Virginia 22656

Daniel J.

Job Details: 05/20/2022

dent in freezer door near kitchenaid logo door not received as of 5/20 confirmed dent and model and sn new construction; ordrng 1 w10821257 (freezer door)

We serviced a

WHIRLPOOL MICROWAVE

Model KMHC319EBS3

Near Clinton, Maryland 20735

Robert A.

Job Details: 05/20/2022

I installed the ordered part and collected the labor charge (110) and tested the unit for the cx. The unit is working as designed.

We serviced a

MAYTAG O.T.R MICROWAVE

Model MMV4205FZ3

Near Bowie, Maryland 20721

Shane B.

Job Details: 05/20/2022

installed mag and tested unit several times. it worked every time. unit is working as designed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FMDM09

Near Stephenson, Virginia 22656

Daniel J.

Job Details: 05/20/2022

complaint no ice production cycled ice maker heard valve activate no water entered tray turned valve opposite direction cycled water entered tray spoke with customer also said icecream is soft removed evap cover top two coils in back frost but no where else reisntalled cover waited same no change heater cold spoke with seal syst tech ordering following complaint also for fridge gasket ordering customer upset with performance and amount of vists for a new frigde installed new theristor; ordrng 1 W11562258 (evap) and 1 W11488141 (lokrig parts) and 1 W11582592 (compressor) and 2 W11504415 (coupler)s and 1 W11332034 (lokrig parts) and 1 WPW10143759 (die dryer) and 1 W10838574 (gasket)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM03

Near Gore, Virginia 22637

Daniel J.

Job Details: 05/20/2022

customer stated unit lost power and not cooling reset braker on sunday and it has been working every since removed back panel to access harness no loose connections reconnected unit powered back up as normal called tech line sr 7733707584 no known issuses 120 vac at outlet possible power failure or tripped breaker no visable signs of unit failing while working as it should

We serviced a

KITCHENAID REFRIGERATOR

Model KSCS25FVMS01

Near Olney, Maryland 20832

Julian H.

Job Details: 05/20/2022

CX complaint about unit not coming on inspected and found both cavities @ room temp no fans or compressor running went to the back and reset power for 5 min control started to beep no power to compressor or fans turned on/off couple of times finally got compressor going but fans and system kept pulsting issue with control board need kit CX DONT WANT TO CONTINUE JUST YET PAID FOR SVC CALL ONLY; ordrng 1 W10823803 (cntrl-elec)

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BB2

Near Hyattsville, Maryland 20785

Shane B.

Job Details: 05/20/2022

installed both ordered parts. tested light several times. unit is workign as designed.

We serviced a

WHIRLPOOL WASHER

Model MVWB865GW1

Near Stephens City, Virginia 22655

Daniel J.

Job Details: 05/20/2022

as per notes installed console and control ran calibration cycle and diag not faults started rapid wash and end unit now responding as it should

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC2

Near Virginia Beach, Virginia 23452

Branden R.

Job Details: 05/20/2022

"cx complaint visibly failed, broken or missing parts , checked unit found door latch not allowing strike to properly seat into latch , looked like the molding on the door latch itsself is off now allowing strike to fully seat . ordering door latch for repair . tryed to call parts office to reschedule , could not get anyone on the time .; ordrng 1 W11394572 (door latch)"

We serviced a

WHIRLPOOL DRYER

Model WED6620HC1

Near Virginia Beach, Virginia 23452

Carl A.

Job Details: 05/20/2022

"cx complaint of unit not heating,checked unit to find wire on heating element not fully seated and connector on board not seated fully,reseated all wires and connctors tested unit works as designed"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHS4

Near Williamsburg, Virginia 23185

Lucas R.

Job Details: 05/20/2022

"cx complaint unit not drying, checked unit found open element, replaced element, tested, unit working as designed."

We serviced a

WHIRLPOOL WASHER

Model WED7120HW1

Near Martinsburg, West Virginia 25404

Danny R.

Job Details: 05/20/2022

was suposed to be a contract loews they wil call back

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Virginia Beach, Virginia 23455

Jason T.

Job Details: 05/20/2022

"Tech called and spoke with the cx in reference to the unit,prior to the service visit. Verified unit currently listed under Service Pointer W11540964. After speaking with the cx, found intermittent noisy, cx agreed to be abnormal during the cycle. Per cx he is contacting Kitchen Aid in reference to the unit due to no warranty to cover the repair.; ordrng 1 W11460945 (Sump-pump assembly)"

We serviced a

KITCHENAID DISHWASHER

Model KDTE334GPS0

Near Virginia Beach, Virginia 23456

Branden R.

Job Details: 05/20/2022

"came out to replace parts on unit , uninstalled and replaced owi , tested unit is running as designed . reinstalled and tested again unit is running as designed ."

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS0

Near Gettysburg, Pennsylvania 17325

Andrew S.

Job Details: 05/20/2022

Cx complaint is that the middle rack comes out of the track. Upon arrival I found that the RH rack adjusters front wheel is broken causing it to slip out of the track. I was able to access and replace the rh adjuster. Unit is now functioning as intendend. Job complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFW02

Near Virginia Beach, Virginia 23452

Carl A.

Job Details: 05/20/2022

"cx complaint of dent in door ,checkedu nit to find that ffc door dent about mid way towards top ordering parts needed for repairs; ordrng 1 LW10852095 (DORFIP)"

We serviced a

MAYTAG FREEZER

Model M8RXEGMAS02

Near Virginia Beach, Virginia 23452

Carl A.

Job Details: 05/20/2022

"cx complaint of unit not cooling,checked unit to find little frost pattern on evap and pulling .06 of an amp also found hold in icemaker and evap fan motor alos to have failed ordering parts needed for repairs; ordrng 1 WP2263920 (EVAPORATOR) and 1 WPW10487115 (Condenser) and 1 W10285060 (Compressor) and 1 WP1100939 ( BLADE-FAN) and 1 wpw10143759 (dryer) and 1 w10913906 (coupler) and 1 4387444 (evap repair kit)"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Virginia Beach, Virginia 23452

Carl A.

Job Details: 05/20/2022

replaced heating element per Technical Service Pointer #: W11540964 tested unit works designed

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KPS0

Near Richmond, Virginia 23235

Joseph D.

Job Details: 05/20/2022

replaced faulty heater assembly to eliminate leaking. unit no longer leaking

We serviced a

WHIRLPOOL WASHER

Model MVW7232HW0

Near Virginia Beach, Virginia 23455

Carl A.

Job Details: 05/20/2022

"cx complaint of unit not working all the time and a clicking noise,checkedu nit to find no error codes at this time,found door lock shorted due to board replaced both parts tested and calibrated unit works as designed"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Gettysburg, Pennsylvania 17325

Andrew S.

Job Details: 05/20/2022

"Per previous tech I was able to access and replace the sump, control, fan and element. I thne tested the unit and found that it is now functioning as intended.without any leaks. Job complete."

We serviced a

WHIRLPOOL RANGE

Model WFE775H0HZ1

Near Mount Airy, Maryland 21771

Brian R.

Job Details: 05/20/2022

replaced switch and tested unit and switch works now but neither side of duel element gets hot. pulled top off to check power and getting 120 to element but element not getting hot. will need to order element for left front. cx asked to call them when part is in to work something out as there schedules are all over the place.; ordrng 1 WPW10342780 (LF Element)

We serviced a

WHIRLPOOL MICROWAVE

Model WML55011HW06

Near Orrtanna, Pennsylvania

Andrew S.

Job Details: 05/20/2022

Cx complaint is that the vent fan is not functioning. I was able to access and repalce the control and the fan and found that the unit is now functioning as intended. Job complete

We serviced a

WHIRLPOOL WASHER

Model MFW9600SQ1

Near Fayetteville, Pennsylvania 17222

Andrew S.

Job Details: 05/20/2022

Cx complaint is that unit not draining. I attempted to run the drain cycle and found that the pump is running but not pumping. I then used my shop vac to get the water out of the unit and removed the front cover to access the pump. I found some debris in the catch tray but not enough to block the flow. I then attempted to drain again and found that the pump is noisey and still not pumping. i quoted the cx for the cost of the repair. Cx paid in full. Please contact cx when the parts are available to schedule the return.; ordrng 1 280187 (Drain pump)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHM0A

Near Martinsburg, West Virginia

Danny R.

Job Details: 05/20/2022

unit need filter head its going slow with water ordering parts; ordrng 1 W11162042 (filter head)

We serviced a

MAYTAG REFRIGERATOR

Model MFT2672AEM11

Near Upper Marlboro, Maryland 20774

Shane B.

Job Details: 05/20/2022

"cx complaint is the unit making small hollow ice cubes. confirmed complaint. i found no IM error codes. IM completed harvest cycle. ran fill test, very little water made it to the IM. found fill tube blocked with ice. ran water valve into a measuring cup. valve is supplying the correct amount of water. fill tube heater is OL. replaced heater with preIDed part. found unit is set to 33/-5. cx mentioned items in fridge section freezing. set unit back to recomended temps. advised cx to give it 48 hours to fill the bin with ice and call us back if cubes are small/doesnt make ice. cx paid in full for repair. unit is working as designe.d"

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW0

Near Jacobus, Pennsylvania 17407

Drew B.

Job Details: 05/20/2022

"cx complaint that unit is leakingf on most cycles. and also makng grinding noise. found f6e3 code also and ran diag test...and found water tracings coming from the left front area and near the fabric softner bezel housing. will need replaced for potential leaking.also the unit will get stuck on certain times when running and has filled then drained and etc back and forth, willn eed acu for possible pressure switch fault at board and call when in to reschd; ordrng 1 W11510463 (acu)"

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near Leonardtown, Maryland 20650

Shawn D.

Job Details: 05/20/2022

"replaced heting element then tested, no leaks. unit is good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ03

Near Harrisburg, Pennsylvania 17111

Fred G.

Job Details: 05/20/2022

cx complaint unit is to close to back wall and ice maker doesnt work. inspected unit and first pulled unit away from wall. then checked ice maker. found motor will turn on and turn but ice was not coming out. checked ice bin and found ice was not a solid block. then checked the motor shaft and found it to broken in half. was able to replace it with preid part. tested unit and now unit checks good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF540CWHZ04

Near Virginia Beach, Virginia 23455

Carl A.

Job Details: 05/20/2022

"cx complaint of unit frosting in freezer,checked unit to find that the rails on cabinet wer not fully seated reseated sliders tested unit works asa designed"

We serviced a

KITCHENAID RANGE

Model KSEG950ESS3

Near Hampton, Virginia 23664

Carl A.

Job Details: 05/20/2022

"cx complaint of unit raddling agin from convection fan ,checkedu nit to find that fan is unblanced causeusing it to rubb agaisnt the cover ordering parts needed for repiars; ordrng 1 W10346153 ( Baffle, Full Convection) and 1 W11414552 (Convection Assembly)"

We serviced a

WHIRLPOOL RANGE

Model WFC150M0JB1

Near Hampton, Virginia 23664

Carl A.

Job Details: 05/20/2022

"cx complaint of unit not working checkedu nit to find the foll,owing error codes F1E0 and shorted infit switches causeing hot and cook top lights to stay on ordering parts needed for repairs; ordrng 1 W11528352 ( CNTRL-ELEC) and 2 WP3148952 (Surface Element Infinite Switch for 6')s and 2 WP3149400 (Surface Burner Infinite Switch)s"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC604FSS01

Near Leesburg, Virginia 20175

Ricky E.

Job Details: 05/20/2022

part shipped with damaged connectors.. will reorder part...; ordrng 1 w11395635 (ff evap cover)

We serviced a

WHIRLPOOL COOKTOP

Model JIC4536XB00

Near Annapolis, Maryland 21409

Emmanuel R.

Job Details: 05/20/2022

"Cs Unit doesnt want to start, Im getting volatge to the unit but no response, so i open it up even further and found the main module burned up. Quoted customer but she denied repairs due to unit being almost 10years old. collected fpr service call. 120.00 CC"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Washington, District of Columbia 20009

Samuel R.

Job Details: 05/20/2022

cannot make repair as unit would not come out due to flooring being alot higher.cx will call in once they had that one plank removed; snapped 2 QuickPics

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS03

Near Williamsburg, Virginia 23185

Lucas R.

Job Details: 05/20/2022

replaced door and components.

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KPS0

Near Mechanicsville, Maryland 20659

Shawn D.

Job Details: 05/20/2022

cx complaint got contacted for a part change. inspeted unit confimred unit has bad style heater on unit. replaced heater then tested no leaks. unit is good

We serviced a

MAYTAG COOKTOP

Model MGC7536WS00

Near Upper Marlboro, Maryland 20774

Shane B.

Job Details: 05/20/2022

cx complaint is the units ignitors clicking when not in use. cx said items had sat on top of cooktop over night. in the morning he found the ignitors constantly clicking. cx said he turned burner on for a min and it worked fine. clicking stopped. he said it didnt look like anything spilled on the burners. when i arrived power and gas were on. unit was quiet. checked everything and it all looked good. unit is workign as designed. cx paid service call.

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Midlothian, Virginia 23113

Joseph D.

Job Details: 05/20/2022

"unit with warped basket, cannot spin properly, must replace this basket; ordrng 1 W11178227 (basket) and 1 W11551646 (lock nut)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model ET21GKXHT01

Near Beaverdam, Virginia 23015

Thomas B.

Job Details: 05/20/2022

Cx complaint unit is not working properly inspected unit found drain in freezer clogged with ice cleared and tested unit now functions normally charged 120.00 service call cx paid by check 1883

We serviced a

WHIRLPOOL RANGE

Model WEG745H0LZ1

Near Dallastown, Pennsylvania 17313

Drew B.

Job Details: 05/20/2022

replaced all parts unit now lights up no issues checks good

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW3

Near Derwood, Maryland 20855

Julian H.

Job Details: 05/20/2022

CX complaint about unit leaking pulled unit away from wall found that clamp on drain line was barely securing line to drain port found face mask covering drain holes on booth and also unit oversudsing tested without clotes no leaks found let Cx know about cleaning washer once per month

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Washington, District of Columbia 20010

Samuel R.

Job Details: 05/20/2022

replaced heating element per service pointer

We serviced a

MAYTAG WASHER

Model MVWC465HW3

Near Red Lion, Pennsylvania 17356

Drew B.

Job Details: 05/20/2022

replaced and tested now checks good

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