We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ0B
Near Shippensburg, PA 17257
Drew B.
Job Details:
10/09/2023
cx cocmplaint that unit is not cooling and found the whole evap wall covered and they have the heater withthe pins seperated and will need the new harness and control updated and schd for the 12th.; ordrng 1 W11650661 (heater) and 1 W11546690 (control) and 1 WPW10384183 (therm)
We serviced a
WHIRLPOOL WASHER
Model MTW5630TQ1
Near Catonsville, MD 21228
Robert L.
Job Details:
10/09/2023
"installed new clutch per previous, tested all ops ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Chesapeake, VA 23322
Zachery R.
Job Details:
10/09/2023
"replaced parts, while testing noticed small leak from diverter motor. ordering sump&pump to complete repair.; ordrng 1 W11665769 (sump&pump)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Williamsburg, VA 23188
Lucas R.
Job Details:
10/09/2023
"replaced support and legs, tested, unit working as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5VHEXVQ03
Near Dover, PA 17315
Sal R.
Job Details:
10/09/2023
"CX complai t is that the unit will not cool in ether the RC or FC. I found the unit tobe unplugged at time of arrivel. I was able to plugg the unit in and accesed the compressor compartment. I found the start device to click ever 30 sec or so and no movment form the compressor. I unplugged the unit and ohmed out the compressor. I found 9.8 OHM's accross and 6.7 to once side and 1.7 OHM;s to the other side. I tested unit with a new start device from van stock and fou d the smae results. I quoted CX for the cost of a sealed system replacement in the amount of $1,349.65. I collected $139.00 for service charges via check. CX informed em that they have a home waranty Co. that requirred a quote from a Certified Service Co. CX will call into office if a repair is wanted."
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Fairfax, VA 22033
Richard B.
Job Details:
10/09/2023
"CX Complant/ . water leakig from unit , Inspected unit and found old style tub ring on unit, Ordering updated tub ring , No error codes in diagnostics. Sceduled job. Further work needed. RB; ordrng 1 W11590590 (tub ring)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Hampton, VA 23666
Orbie
Job Details:
10/09/2023
"cx complaint unit not making ice. checked unit found no water being dispensed from icemaker. found loose connector at water valve behind unit. reseated connector. tested unit, now has water. appears to be working as intended. advised cx to monitor unit for next 24 to 48hrs for proper ice production."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ01
Near Wilmington, DE 19804
Taylor F.
Job Details:
10/09/2023
"Cx complaint is unit not making ice. Tested inspected and verifed complaint. Found the fill tube to be defective. Fill tube was frozen as well as the chute for the IM. Ordering the fill tube, cannot rescheudle at this time.; ordrng 1 W11677731 (fill tube)"
We serviced a
KITCHENAID RANGE
Model KFEG500EBS2
Near Boonsboro, MD 21713
Daniel J.
Job Details:
10/09/2023
per notes installed control and bake element tested after unit reached set temps
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Hagerstown, MD 21740
Daniel J.
Job Details:
10/09/2023
dishwasher not draining removed kick panel inspected the connections made sure hose wasnt restricted checked plug on disposal tested unit now draining
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Middle River, MD 21220
Dustin F.
Job Details:
10/09/2023
"CX complaint: after getting her vents cleaned out washer wont workInspected unit, confirmed CX complaint found washing machine uni unresponsive stuck with warm flashing. unplugged and tried again same thing. took off UI and found UI control board hanging freely not secured. resecured board and blew through pressure switch. ran calibrating and test cycle. unit now working as intended."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF302ESS02
Near Bowie, MD 20716
Shawn D.
Job Details:
10/09/2023
"unit has no freon in the system looks like evap is leaing. replaced the evap,compresor drier used couple from v/s then vacumed system down and filled to 5oz and started cooling. unit is good to go"
We serviced a
WHIRLPOOL WASHER
Model MVWX655DW1
Near Leacock-Leola-Bareville, PA 17540
Cody H.
Job Details:
10/09/2023
"CX complains unit is still making banging noise after repair. Ran unit through normal cycle with 4 towls and unit went all the way to rinse with no issues, when unit went to spin it began walking and making noises. Called techline due to repeat issue and spoke to Leon, who said unit will need new spin basket and hub. CX to reach out to office when part arrives at home.; ordrng 1 W10752719 (spin basket) and 1 W10528947 (hub) and 1 W10913953 (actuator) and 1 W10721967 (splutch)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW08
Near Aylett, VA 23009
Thomas B.
Job Details:
10/09/2023
"Cx complaint unit is not working properly inspected unit found freezer side frozen over completely having cx unplug refrigerator and unthaw ordering the heater harness, thermistor, fan motor, and blade ; ordrng 1 W11559968 (Fan motor) and 1 WP2169142 (evaporator fan blade) and 1 W11650662 (Harness heater) and 1 WPW10384183 (thermistor)"
We serviced a
KITCHENAID RANGE
Model KSGG700ESS6
Near East Petersburg, PA 17520
Cody H.
Job Details:
10/09/2023
CX complains unit is not reading temps correctly. Put unit into diagnostic test and unit shows 77*F but k type thermo couple reads 68.3*F. Was able to adjust temp to read 350 on both control as well as thermometer. Instructed cx how to adjust temp for future. CX EMAIL CONFIRMED. No further work needed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Toano, VA 23168
Lucas R.
Job Details:
10/09/2023
"replaced airtowe, added permagum under drain pan, advised cx to monitor, unit working as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDM09
Near Newark, DE 19711
Frederick R.
Job Details:
10/09/2023
CX complaint is rust. Inspected unit and found rust on both RC and FC doors. This unit is only a few months old and fulls under the one yr rust protection. Ordering both doors. Both are FBO so cannot reschedule. CX knows to inspect doors upon arrival for any damages prior to call us for return appt; ordrng 1 W11575716 (RC door) and 1 LW10638683 (dor-fip) and 1 W11178521 (nameplate)
We serviced a
WHIRLPOOL WASHER
Model WTW4900BW1
Near Carlisle, PA 17015
Sal R.
Job Details:
10/09/2023
CX complai t is that when the unit reaches high speed spin the unit makes a loud noise. I found that the unit is leaking oil due to blown barrings insde the trans/gearcase. UNit will need 1 gearcase and splutch to repair. CX informed em that she is going to buy new due to age of the unit. I collected $139.00 for service charges via check.
We serviced a
KITCHENAID ICE MAKER
Model KUID308HPS00
Near Wilmington, DE 19807
Frederick R.
Job Details:
10/09/2023
"Replaced compressor, condenser, fan motor and evap plate. Pressure tested with nitrogen and.Vac'd unit down to 30in. Filled with 5.75oz of R134a. Tested unit and all functions working. no leaks present and evap plate was freezing. Informed CX 24-48 hrs for unit to start making ice consistently. Job is complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Bridgeville, DE 19933
Michael E.
Job Details:
10/09/2023
"CX complaint: intermitant ice. Tested and verified complaint. Temp in IB was at 16 and still dropping when i stopped the test. IM had and E5 error code. Also, most recent batch of ice is bridging. Ordering IM and dual valve. Cannot reschedule due to SO part; ordrng 1 WPW10341329 (water valve assy) and 1 W11658802 (IM)"
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EHL03
Near Germantown, MD 20876
Julian H.
Job Details:
10/09/2023
replaced parts & startsed to run MUST WAIT 24HRS TO COOL DOWN
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS01
Near Woodbridge, VA 22193
Robert W.
Job Details:
10/09/2023
CX complaint is the unit is freezing food in RC and not dispensing water or making ice. inspected unit and found the RC is packed full airflow is being restricted cant flow in RC properly damper is working properly thermistor is reading properly. found water dispenser not working and IM bail arm out of IM fixed bail arm and turned IM on and IM filled found connection at valve not seatted all the way seatted and tested dispenser worked.
We serviced a
KITCHENAID DISHWASHER
Model KDTE104KPS0
Near Owings Mills, MD 21117
Brian R.
Job Details:
10/09/2023
cx complaint is unit leaks a bit and at times sees some water on the floor. checked over unit and found element bushing blown. found element lose and water was leaking through. notes say element has been changed before but bushing was thinner then other side and could flex a bit if pressing sides. replace and tested and ran unit. no water. he said all water valves are on. cant get under counter as there a lock on door with slide mag lock. will order parts needed. when everything goes through and parts are in office will schedule.; ordrng 1 W11434044 (Water Valve)
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Middletown, PA 17057
Fred G.
Job Details:
10/09/2023
"cx complaint when unit is in a spin cycle it makes noise. inspected unit and entered diag and found 0 saved error codes. ran auto test and found unit finished without issue. i ran a high speed spin and found noise from belt and splutch. i was able to replace the drive motor, splutch and belt from van stock. tested unit and found unit now checks good. document issue with TL; ordrng 1 W11497303 (motor (FG VS)) and 1 W10721967 (splutch (FG VS )) and 1 W11239857 (belt (FG VS)), used 1 W11497303 (MOTOR), 1 W10721967 (splutch), and 1 W11239857 (BELT) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF302ESS02
Near Virginia Beach, VA 23456
Zachery R.
Job Details:
10/09/2023
"while going to replace parts noticed gasket is for right door, also temp slide not part intended. ordering all parts needed to complete repair.; ordrng 1 W10830283 (gasket-fip) and 1 WP67005864 (slide)"
We serviced a
AMANA REFRIGERATOR
Model ART308FFDM11
Near Harrisburg, PA 17102
Fred G.
Job Details:
10/09/2023
cx complaint ice is forming in FC. I found RC left bottom corner and FC top left corner has gaps in gasket. I was able to use heat and get gasket back into shape. I also found liner gaps in both sections. I was able to seal all gaps up. unit now checks good.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Burke, VA 22015
Robert W.
Job Details:
10/09/2023
Cx Complaint is the unit is shaking really bad Inspected unit and found the suspension is bouncy causing unit to shake really bad during spin. Ordering Suspension; ordrng 1 W11130362 (Suspension)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Mechanicsburg, PA 17050
Fred G.
Job Details:
10/09/2023
"cx complaint FC is freezing up. i opened FC door and found ice formation in right side top of units liner. also ice on right top of FC door. I found a large gasket gap. I was able to use heat gun and get gasket to form back to shape and seal. advised cx to watch gasket and make sure gap does not come back. as for now unit now checks good. if gap comes back, new FC door will be needed."
We serviced a
KITCHENAID WASHER
Model KDTE104ESS1
Near Cockeysville, MD 21030
Brian R.
Job Details:
10/09/2023
replaced hinges and adjusted unit and tested. unit not checks and no noise or leaks seen. job complete.
We serviced a
WHIRLPOOL WASHER
Model WET4027HW2
Near Crofton, MD 21114
Emmanuel R.
Job Details:
10/09/2023
"Cs unit wont stop draining, Confirmed complaint. I found the upper harness pressure hose was pinch ,i was able to repair it now the hose us ok but the control is unresponsive. Ordering control board.; ordrng 1 W11629601 (control)"
We serviced a
JENNAIR REFRIGERATOR
Model JCB2058GEB
Near Silver Spring, MD 20910
Brian F.
Job Details:
10/09/2023
"Cx states unit not making ice, frost in FC. Inspected and confirmed, found ice maker had bad heater circuit, ice in FC preventing door from fully closing. Cleared ice, door now closes properly. Cx will call back if they want ice maker replaced."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHV08
Near Locust Grove, VA 22508
Tanner B.
Job Details:
10/09/2023
CX Concern the unit rc going from lower to mid 30's to lower 40s.. found the unit at 36 degrees and fc fan working / compressor .. evap has full frost pattern .. unit needs new air diffuser for rc section ..; ordrng 1 W11645127 (diffuser)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HZ09
Near Sterling, VA 20164
Simon
Job Details:
10/09/2023
"CX complaints over range MW not heating .Inspected unit mw NOT HEATING ,NEED SECOND TECH .unit heavey for one tech and high risk to be fall down easly.SZ; saved tckt"
We serviced a
WHIRLPOOL WASHER
Model WTW4950XW0
Near Hagerstown, MD 21740
Daniel J.
Job Details:
10/09/2023
cut out washplate found hub siezed to gear case attempted to cut out two screw heads broke off unable to remove too close to base ordering wash basket and outter basket and new hub assy; ordrng 1 W10324651 (hub) and 1 W10324650 (basket) and 1 W10324648 (outter tub)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Lancaster, PA 17601
Cody H.
Job Details:
10/09/2023
"CX complains unit makes loud grinding noise from top left of RC. cx showed tech video of damper making loud noise. CX also complains unit sounds like its leaking water from under unit but when they pull unit out no water is found. Explained defrost steps and where water is going. Unit will need damper for repair, office to schedule with cx when parts arrive. CX EMAIL CONFIRMED.; ordrng 1 W11236851 (damper)"
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Virginia Beach, VA 23453
Carl A.
Job Details:
10/09/2023
replaced all parts tested and calibrated works as designed
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS04
Near Washington, DC 20016
Sherwood
Job Details:
10/09/2023
cx complaint not dispensing. arrrived found no water from dispenser but water valve is working. made sure water water was on and nothing was pinching water hose and ordering housing and filter to have on hand; ordrng 1 WPW10394053 (housing) and 1 EDR1RXD1 (filter)
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW0
Near Spotsylvania Courthouse, VA 22551
Tanner B.
Job Details:
10/09/2023
Installed new water inlet valve and new slider clutch .. Ran recalibration and a diagnostic cycle. Unit is now working as designed .. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Hampton, VA 23666
Orbie
Job Details:
10/09/2023
"cx complaint unit still not sealing. checked unit, tried installing permagum with no success. cabinet looks bowed in top left. found large gaps in fridge section as well. called techline spoke with Bruce, provided bruce with pictures. advised unit is under review with whirlpool. advised cx whirlpool will contact her after they come up with a decision. completing job."
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Williamsburg, VA 23188
Lucas R.
Job Details:
10/09/2023
"cx complaint unit leaking, checked unit found candy wrapper in softener drain in tub ring, removed wrapper, tested, unit working as designed."
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Newport News, VA 23602
Orbie
Job Details:
10/09/2023
"cx complaint unit still off balance. checked unit, no codes. unit did fine on regualr test mode. had cx supply bedsheets. filled unit w/ bed sheets, started normal cycle to dampen load. after load was saturated put in drain and spin. unit was making loud banging noise, paused unit to find bed sheet wrapped around agitator. adjusted load and restarted. no noise and unit spinning as it should. called techline spoke with Leon. advised cx unit is working as designed and if unit goes out of balance again to pause unit, wait for lid to unlock and reposition load and restart cycle."
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Ruckersville, VA 22968
Eric F.
Job Details:
10/09/2023
"Confirmed cx complaint unit not advancing cycles. Found inlet valve not actuating properly. Replaced with pre-id'd part, tested unit, unit working as designed."
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2290REM04
Near Washington, DC 20010
Samuel R.
Job Details:
10/09/2023
cx complaint unit ice bin is stuck.inspected unit and could confirm cx complaint.found ice build on rails.cleared ice and and tested unit now opening properly.checked freezer door ans is sealing properly unit is good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW4
Near Montclair, VA 22025
Robert W.
Job Details:
10/09/2023
Cx Complaint is the unit valve isnt working. Inspected unit and foiund the valve is cracked and the the connector wont stay seatted to allow unit to fill. Replaced valve and unit is working properly
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Washington, DC 20001
Samuel R.
Job Details:
10/09/2023
cx complaint unit is not working.inspected unit and found unit to be working properly.advised cx on how to use unit.unit is all good.
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS1
Near Bethesda, MD 20814
Roberto I.
Job Details:
10/09/2023
"CX complaint water leak from threr bottom.The unit was uninstalled and stored in the garage. I was unable to run it because of no power and no plumbinc connections. Tilted the unit, found a clear sign of leak from ther wash motor. Ordring sump/motor assy W11416362; ordrng 1 W11416362 (sump/motor assy)"
We serviced a
KITCHENAID FREEZER
Model KRSC703HPS05
Near Aldie, VA 20105
Richard B.
Job Details:
10/09/2023
"CX complant. Small omount of ice forming in freezer compartment from air getting past seal.. Heated gasket so seal grabs better. Advised to leave closed for two hours, Job completed. RB"
We serviced a
KITCHENAID REFRIGERATOR
Model KFC022EVBL4
Near Bethesda, MD 20814
Brian F.
Job Details:
10/09/2023
"Cx states they are unable to remove filter. Removed old filter, installed new filter, reassembled filter housing, unit is now working properly."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Harrisburg, PA 17110
Fred G.
Job Details:
10/09/2023
i was able to access unit and replace the ice maker as per previous visit. I found unit now checks good.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HZ3
Near Peach Bottom, PA 17563
Bernard M.
Job Details:
10/09/2023
"Cx complaint the light underneath unit won't turn off. Inspected and found when pressing button on console, it wouldn't shut light off. The light was at full illumination. Replaced control using pre-id parts, now the button works and the light adjusts to full, dim and off. Cx paid $213.36 for full repair. Unit checks good"
We serviced a
WHIRLPOOL MICROWAVE
Model WML75011HZ10
Near Harrisburg, PA 17112
Fred G.
Job Details:
10/09/2023
"cx complaint unit filled the room with smoke and turned off. i found transformer is having a thermal event. I found filter board fuse was faulty, i replaced it and found when unit is started the transformer was sparking. called safety, unit to be replaced by WP."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS05
Near New Freedom, PA 17349
Bernard M.
Job Details:
10/09/2023
"Replaced both parts, ran test 57 for harvest, ran test 36 and fan came on, ran test 45 and it filled with water. Unit checks good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS973CIDM00
Near Ashburn, VA 20147
Simon
Job Details:
10/09/2023
"CX complaints refrigrator not cooling .Inspected unit cLeared and steamed the ice built on the evaporator cover .replaced evaporator fan motor. tested unit, unit works as designed CX paid for labor.SZ"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Front Royal, VA 22630
Daniel J.
Job Details:
10/09/2023
washer rinse light flashing none stop customer unoplugged unit plugged back in entered fault history error for stuck button and motor not up to speed ran calibration hum from motor tilted back found cap failed and leaking ordering cap and actuator; ordrng 1 W10913953 (actuator) and 1 W11239857 (belt) and 1 W11428524 (cap)
We serviced a
JENN-AIR COFFEE-MAKER
Model JJB6424HL0
Near Oakton, VA 22124
Jason A.
Job Details:
10/09/2023
CX complaint coffeemaker arrived with broken pieces. Verified complaint. Unable to test further. See Sdpics. parts OOS > JJ; ordrng 1 W11363151 (Transmission assym (item 5)) and 1 W10661803 (Infusion) and 1 W11686740 (Infusor Assym (item 26))
We serviced a
WHIRLPOOL DISHWASHER
Model WDF760SADM0
Near Wilmington, DE 19804
Taylor F.
Job Details:
10/09/2023
Cx complaint is unit not washing. Tested inspected and verifed complaint. Found the control to be defective. Replaced control and tested all functions. Unit is working as designed. Job is complete.;
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHV01
Near Upper Strasburg, PA 17265
Drew B.
Job Details:
10/09/2023
replaced abd tested no noise when running both in test now checks good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near ,
Taylor F.
Job Details:
10/09/2023
"Cx complaint is unit not cooling. Tested inspected and verifed complaint. Found the compressor and evap to be defective. Replaced compressor, evap, coupler and drier from previous diagnosis and unit is now working as designed. Job is complete."
We serviced a
JENNAIR REFRIGERATOR
Model JFFCC72EHL02
Near Vienna, VA 22180
Jason A.
Job Details:
10/09/2023
CX complaint FRIDGE no cool. Replaced compressor incl orion board. Install coupler & check for leaks. Run vac & filled with R134. test 40. Good running & equalise pressures. Unit is starting to cool > JJ
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Wilmington, DE 19802
Taylor F.
Job Details:
10/09/2023
Cx complaint is unit not cooling. Found evap frozen up. Replaced control and harness from previous diagnosis and unit is now working as designed. Job is complete.
We serviced a
KITCHENAID OVEN
Model KODE500ESS02
Near Waldorf, MD 20603
Leon
Job Details:
10/09/2023
The complaint was client was hearing some type of sound when the unit was cooking Could not confirm the issue. We ran a self-cleaning. And we also did a pre-cut to 350. And we didn't hear any sound at all. Told client next time she hears it If recorded so we can hear it for yourself We heard the fan run and we didn't hear any type of Different sound that it should make
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW0
Near Wilmington, DE 19801
Taylor F.
Job Details:
10/09/2023
Replaced control from previous diagnosis and unit is now working as designed. Job is complete.
We serviced a
WHIRLPOOL FREEZER
Model WRS315SDHM08
Near Fulton, MD 20759
Israel R.
Job Details:
10/09/2023
Customer complaint unit is overfrosting in the freezer. I tested the unit and foiund the unit is not sealing the gasket is not sealing. Adjusted the gaskret and tested. Unit is back to normal operations. Level unit and also the doors are scratched but the unit is passed the 30 days warranty. They have tio call builder or whirlpool for replacement. Unit is back to normal operations.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Fredericksburg, VA 22401
Tanner B.
Job Details:
10/09/2023
"Reseated the drain pump connection , tested unit . Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW09
Near Walkersville, MD 21793
Ricardo S.
Job Details:
10/09/2023
"the client complains that the door gasket on refrigerator door coming out all the time, inspected into, the gasket and inner door is fine. so i use some adhesive in the door liner and now the gasket stay in place .."
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near King George, VA 22485
Tanner B.
Job Details:
10/09/2023
"After unit was repaired last visit the unit worked for one cycle.. today found f6e3, f7e3 and f7e7 error .. unit will not agitate or spin.. ohmed motor out between pins , reading 10 -10.5ohms .. white wire and orange wire for shifter at control to shifter reading continuity .. control sending 120vac .. the clutch trys to engage and stator just hums .. not movement .. reordering control, motor and clutches.. also ordering main harness ..; ordrng 1 W11195971 (stator) and 1 W10754448 (clutch) and 1 W10734521 (slider) and 1 W11568984 (harness) and 1 W11621180 (control) and 1 2ct (2ct)"
We serviced a
WHIRLPOOL WASHER
Model MVWX655DW1
Near Leacock-Leola-Bareville, PA 17540
Cody H.
Job Details:
10/09/2023
"CX complains unit is still making banging noise after repair. Ran unit through normal cycle with 4 towls and unit went all the way to rinse with no issues, when unit went to spin it began walking and making noises. Called techline due to repeat issue and spoke to Leon who said unit will need new spin basket and hub. CX to reach out to office when part arrives at home.; ordrng 1 W10752719 (spin basket) and 1 W10528947 (hub) and 1 W10913953 (actuator) and 1 W10721967 (splutch)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Fredericksburg, VA 22405
Tanner B.
Job Details:
10/09/2023
"Installed new fc fan, fc led and contol .. Tested unit. Job complete"
We serviced a
JENN-AIR RANGE
Model JDRP436WP02
Near Richmond, VA 23220
Chris B.
Job Details:
10/09/2023
replaced control teseted unit working as desighned collected 150 check
We serviced a
MAYTAG WASHER
Model MHW5630HC3
Near Seaford, VA 23696
Lucas R.
Job Details:
10/09/2023
"replaced shocks and bellow, tested, unit working as designed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ1
Near Chesterfield, VA 23838
John P.
Job Details:
10/09/2023
Confirm CX is complaint found console separating allowing moisture to get on user interface causing UI to short out ordering console and UI; ordrng 1 W11660284 (Console) and 1 W11632709 (Ui)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT148FZDM04
Near Silver Spring, MD 20910
Justin S.
Job Details:
10/09/2023
"the unit was pulled out to the middle of the floor when i arrived. when pierced the unit had positive pressure in the system. replaced the compressor and vacuummed down the system. fiilled to weight and checked for leaks. the unit is now cooling good. the unit is now good; ordrng 1 WPW10143759 (dryer(js vs)) and 1 W11506635 (coupler(js vs)), used 1 WPW10143759 (DRIER(js vs)), and 1 W11506635 (COUPLER(js vs)) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW09
Near Chester, VA 23831
John P.
Job Details:
10/09/2023
"Installed door only to find evap fan motor failed replaced fan motor tested working as designed.; ordrng 1 WP2315539 (Fan JP/VS), used 1 WP2315539 (FAN MOTOR JP/VS) from stock"
We serviced a
MAYTAG WASHER
Model WTW5057LW0
Near Palmyra, VA 22963
Eric F.
Job Details:
10/09/2023
"Installed parts, tested unit, unit working as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAB01
Near Rockville, MD 20850
Julian H.
Job Details:
10/09/2023
CX complaint about unit not making ice or dispensing water confirmed issue noticed that unit has an old filter passed due for replacement remove & water dispensing cycle icemaker did everything but didnt fill found a frozen fill tube defrosted & working
We serviced a
WHIRLPOOL DRYER
Model WED5605MC0
Near Ashburn, VA 20148
Richard B.
Job Details:
10/09/2023
"CX complant. Dryer rooom gets very ghot when drying clothes and sometimes taked a while to dry. . Inspected unit and found bird cage on vent is clogged wirth debris, Removed debris , Started a regular normal dry cycle , Unit heated , starting at 126 . Counted down rapidly after sensors were dryed and shut down . Job completed, RB"
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GBS0
Near Silver Spring, MD 20902
Brian F.
Job Details:
10/09/2023
"Cx states unit won't turn on, tested and confirmed. Found control receiving 120VAC, sending 15 VDC to console, buttons not responding. Ordering control and console.; ordrng 1 W11120155 (control-elect) and 1 W11165145 (console)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT108FFDB03
Near Virginia Beach, VA 23454
Carl A.
Job Details:
10/09/2023
"cx complaint of of unit not keeping temp in freezer,checked took temp redings of 3.5 degrees in FC 37 in called techline and spoke with Bruce and advise that the liner is pulling away from the cabinet and unit is being put of for review"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT313CZLZ00
Near Warrenton, VA 20187
Ezra M.
Job Details:
10/09/2023
"installed parts, checks ok"
We serviced a
KITCHENAID COOKTOP
Model KCGS550ESS01
Near Purcellville, VA 20132
Ricky E.
Job Details:
10/09/2023
"installed parts, unit cks ok.."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS03
Near Round Hill, VA 20141
Ricky E.
Job Details:
10/09/2023
"customer stated that the left door gasket was ripped and the fzr door handle was loose. secured handle and replaced the gasket, unit cks ok.."
We serviced a
JENNAIR REFRIGERATOR
Model JURFL242HX00
Near Charlottesville, VA 22901
Kyle A.
Job Details:
10/09/2023
Cx complaint of unit cooling. Dis confirm and found very low frost pattern. Will need to return with a compressor and stub to pressurize unit to fing the leak.; ordrng 1 W11360594 (Compressor) and 1 W10163273 (Drier) and 1 W11506635 (Coupler)
We serviced a
JENN-AIR DISHWASHER
Model JDPSG244LS2
Near Herndon, VA 20171
Richard B.
Job Details:
10/09/2023
"CX complant. Sensor button dosent work sometimes. Inspected unit and found console dosent respond as well as it should . Sensor button glitchy. Found FAE2 error code for vent wax motor. . Ordering vent motor , bezel and console. Not in stock. Further work needed. RB; ordrng 1 W11632728 (console) and 1 W11545290 (bezel) and 1 W11414073 (vent wax motor)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE304LPA1
Near Sykesville, MD 21784
Brian R.
Job Details:
10/09/2023
replaced sump and tested and checked unit. unit now checks and no leaks seen. job complete.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Dover, PA 17315
Sal R.
Job Details:
10/09/2023
"Per the previouse tech, I was abel to access and replace the run cap. I the recalibrated and ran a auto test cycle. I found the unit to be opperating as designed. Unit test good."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53521HZ06
Near Ellicott City, MD 21042
Robert L.
Job Details:
10/09/2023
"installed control, interlocks, and humidity sensor, tested with popcorn, 99% popped with out errors, tested all opsl ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ0
Near York, PA 17404
Sal R.
Job Details:
10/09/2023
"Per the previouse tech, I was able to access and replace the main control. Unit test good."
We serviced a
WHIRLPOOL DRYER
Model WED5100HW3
Near Waterford, VA 20197
Ricky E.
Job Details:
10/09/2023
after the last repair the unit went back to not drying in sensor and going into cool down after 30 sec to 1 min... the unit need the ui and control. the unit isnt showing any error codes... need parts...; ordrng 1 w11419056 (ui assy)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Wilmington, DE 19810
Frederick R.
Job Details:
10/09/2023
Replaced drain pump per prior diagnosis. Calibrated and tested and the WM is now working properly. Job is complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ01
Near York, PA 17406
Sal R.
Job Details:
10/09/2023
"per the previouse tech, I was able to access and replace the RH RC door gasket. I was able to use a heat gun to help relax the new gasket. Unit test good."
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Middletown, DE 19709
Taylor F.
Job Details:
10/09/2023
Cx complaint is unit not draining. Tested inspected and verified complaint. Found the unit fulll of water on arrival. Pumped water out and found the lower harness to be defective. Ordering harness and control just in case it was also damaged. Drain pump ohmed 26ohms. Cannot reschedule at this time.; ordrng 1 W11513246 (control) and 1 W11643701 (harness)
We serviced a
MAYTAG DRYER
Model MGDP575GW0
Near Wilmington, DE 19810
Frederick R.
Job Details:
10/09/2023
Replaced timer and knob per prior tech diagnosis. Tested after repair and dryer is now working properly. Job is complete
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF505EWH00
Near Chesapeake, VA 23325
Justin W.
Job Details:
10/09/2023
cx complaint unit leaking. from rc. checked unit to find rc drain hole collapsed. called safety to document findings spoke to Amanda. called techline spoke to Chris. unit non repairable. cx to contact safety for resolution.
We serviced a
WHIRLPOOL REFRIGERATOR
Model Wrx735sdbm00
Near Warrenton, VA 20187
Ezra M.
Job Details:
10/09/2023
"replaced ice maker, ice maker cycled and filled normally. reset unit"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Warrenton, VA 20186
Ezra M.
Job Details:
10/09/2023
"replaced control, calibrated and tested unit."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS07
Near Hume, VA 22639
Ezra M.
Job Details:
10/09/2023
"replaced compressor, verified no leaks with -29 vacuum for 20 mins, filled with r600 a, verified cooling, stable pressures and good amp draw."
We serviced a
WHIRLPOOL WASHER
Model WTW7120HC0
Near Virginia Beach, VA 23454
Carl A.
Job Details:
10/09/2023
replaced all parts tested and calibrated works as designed
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Hume, VA 22639
Ezra M.
Job Details:
10/09/2023
"found unit leaking from fill port. installed process stub, filled with 140 psi nitrogen, no leaks after 20 mins. vacuumed sys to -29, no leaks after 20 minutes. filled with 6 oz r134a, verified full frost patterns on both evaps. unit cooling normally."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS09
Near Bethesda, MD 20817
Roberto I.
Job Details:
10/09/2023
"Replaced and molded right gasket. Unit good to.Called tech line, spoke to Robert and documented everything."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near Virginia Beach, VA 23456
Zachery R.
Job Details:
10/09/2023
"cx complaint no cool, checked unit, come to find defective compressor just buzzing. spoke with AR was advised to order compressor, evap, drier, and coupler. ordering all parts needed to complete reapir. advised cx they will be contacted for return visit.; ordrng 1 W11574734 (compressor) and 1 W11109499 (drier-tube) and 1 W11598434 (evap) and 1 W10913906 (coupler)"