Service History 1164 - VIA Appliance

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS03

Near Virginia Beach, Virginia 23453

Jason T.

Job Details: 05/28/2022

"Cx complaint, not cooling-freezing properly, tested the sealed system, found locked up compressor, verified vac voltages. Advised cx compressor is on factory back order, dispatch will call to schedule a return visit, cx is contacting Best Buy in reference to the unit.; ordrng 1 W11574734 (Compressor kit) and 1 W10913906 (Coupler) and 1 R600A (R600A) and 1 2count (2 count)"

We serviced a

WHIRLPOOL DRYER

Model MEDB835DC3

Near Virginia Beach, Virginia 23454

Jason T.

Job Details: 05/28/2022

"Cx complaint, loud noises when cycling, found cracked blower wheel, repair estimate total : 98.19 cx approved the repair. Installed pre-i'd blower wheel, verified all unit functions for proper operation...working as designed. (Paid in full check # 1841) service call paid 5-17-22."

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFC300ESS01

Near Virginia Beach, Virginia 23451

Jason T.

Job Details: 05/28/2022

"Installed bracket filter assembly, verified all unit functions for proper operation...working as designed."

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW2

Near Virginia Beach, Virginia 23454

Jason T.

Job Details: 05/28/2022

"Cx complaint, will not drain the water at the end of the cycle, tested all circuits, found locked drain pump. Installed pre-i'd drain pump, calibrated and tested unit...working as designed."

We serviced a

KITCHENAID COOKTOP

Model KCGD500GSS00

Near Virginia Beach, Virginia 23452

Jason T.

Job Details: 05/28/2022

"Cx complaint, bezel knobs offset from the frame assembly, installed pre-i'd bezels to complete the repair. Verified all unit functions for proper operation, working as designed."

We serviced a

WHIRLPOOL WASHER

Model WTW5100HW1

Near Laurel, Delaware 19956

Frederick R.

Job Details: 05/28/2022

"CX complaint is WM not working at all. Inspected/tested and verified complaint. Ran test mode and unit would fill with water and then stop. Shifter was not moving to agitate or spin. Looked under unit saw actuator not working. Replaced actuator from VS. At this point i found black wire to actuator was broken. Temporarily repared connection so that unit would work for CX. Ordering lower harness. Cannot reschedule because part is FBO. FR on return only!!; ordrng 1 W11591637 (lower harness) and 1 W10913953 (actuator), used 1 W10913953 (actuator) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW6120HC2

Near Norfolk, Virginia 23513

Jason T.

Job Details: 05/28/2022

"Cx complaint, will not finish a wash cycle, error codes F7-E1 basket speed fault F7-E6 motor fault, found drive motor slipping during manual agitation test, also shifter and capacitor shorted. Installed parts from truck stock to complete the repair, ran factory diagnostic test to calibrate and verify unit operation...working as designed.; ordrng 1 W11283592 (Drive motor) and 1 W11395618 (Capacitor) and 1 W10913953 (Actuator), used 1 W11283592 (Drive motor), 1 W11395618 (Capacitor), and 1 W10913953 (Actuator) from stock"

We serviced a

AMANA REFRIGERATOR

Model ART318FFDB07

Near Blades, Delaware 19973

Frederick R.

Job Details: 05/28/2022

CX called RAC and said they had a family event and had to reschedule. 3ct sealed sysytem; saved tckt

We serviced a

WHIRLPOOL DISHWASHER

Model WDT780SAEM

Near Bethesda, Maryland 20817

Israel R.

Job Details: 05/28/2022

Customer complaint unit top rack is falling over. The adjuster have fail. Intalled new adjusters and tested. Unit is back to normal operations.

We serviced a

WHIRLPOOL DRYER

Model WED8300SW2

Near Potomac, Maryland 20854

Israel R.

Job Details: 05/28/2022

Custoemr complaint unit is not starting and is displaying F1 error. I tested the unit and the unit is not spoinnig. Removed the ciontrol and foundcontrol is failure. Replace control collected in full unit is back to normal operations.

We serviced a

JENN-AIR REFRIGERATOR

Model JFC2290REM00

Near Rockville, Maryland 20850

Israel R.

Job Details: 05/28/2022

Customer complaint unit is gasket is ripping and the end cap is broken. Replace the gasket and endcap. The left side door is ripping as well. Unit needs left side gasket as well. Ordering gasket.; ordrng 1 W10830046 (gasket-fip)

We serviced a

JENNAIR MICROWAVE

Model JMC2430IL03

Near Gaithersburg, Maryland 20878

Israel R.

Job Details: 05/28/2022

Customer complaint unit is not turning on. the power button is turning on and the unit chimes and then turns off. no display. The light is on inside no display. UI is getting power but is shorting and turning off. Ordering new UI. Call custoemr when part is available.; ordrng 1 W11451816 (UI)

We serviced a

KITCHENAID DISHWASHER

Model KDTE334DBL0

Near Gaithersburg, Maryland 20878

Israel R.

Job Details: 05/28/2022

Customer complaint unit top slider need replacing. He gave me the parts replace it. Collected 165.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ

Near Germantown, Maryland 20874

Israel R.

Job Details: 05/28/2022

Customer complaint unit door is uneven. I found the refrigerator door is not aligned. I found the unit was not level when it was delivered. I adjusted the door and level the unit. The unit is brand new less than 30 days. Unit is back to normal operations.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBB03

Near Silver Spring, Maryland 20906

Israel R.

Job Details: 05/28/2022

"Customer complaint unit is making loud hummin noises, door plug missing and the door swings out all the way. I tested the unit and the unit is cooling fine no over frosting not under cooling. Ran load test compressor is working fine is jsut humming normal noise. I tested fans, damper and defrost. An nothing no noises normal hum when everything is running. The customer then told me that the unit just runs all the time. but temps are good. 0 at freezer and 39 in the refrigerator. The door is working fine she thinks that the door open all the way is not right but i explained to her that if the door does not open all the way she will not be able to take the drawers out. The plug missing is one of the plastics screws that covers the hole. over 30 days not garranty they are covering plug.; ordrng 1 WP12246608 (button- pl)"

We serviced a

WHIRLPOOL MICROWAVE

Model WOC54EC0HS04

Near Brookeville, Maryland 20833

Israel R.

Job Details: 05/28/2022

Installed new inner door and tested. Unit is now closing all the way hinges are good. THe customer stated that the gromet frame for the mounting screws were broken by last tech and the tech told him we will order them. Ordering grommets. Call customer when part is available.; ordrng 4 W10759525 (grommet)s

We serviced a

CROSLEY WASHER

Model VAW3584GW1

Near Tarboro, North Carolina 27886

Ronnie B.

Job Details: 05/27/2022

"cx complaint of unit leaking, checked unit and found no error codes stored at this time. ran test and found water valve assy to be loose and moving around causing water to leak down back side of unit. properly secured water valve assy, calibrated, tested, unit is working as designed, no other leaks found."

We serviced a

WHIRLPOOL MICROWAVE

Model KOCE500ESS11

Near Ellicott City, Maryland 21042

Robert L.

Job Details: 05/27/2022

"cx compllaint not rotasting and door closing issues, found turntable was turned off, cx wasnt aware of option, found install torquing door slightly, no signs of liner issues, pulled and reinstalled now door closes properly, tested all ops ok"

We serviced a

MAYTAG REFRIGERATOR

Model MSB27C2XAM00

Near Glen Burnie, Maryland 21061

Kevin P.

Job Details: 05/27/2022

"cx complaint unit flickering lights inside, removed freezer led and jumped it to bypass and all lights are working properly. installed led freezer led and adjusted pivot on ff door so its closing properly now. job complete"

We serviced a

WHIRLPOOL FREEZER

Model KRSC503EBS01

Near Alexandria, Virginia 22314

Christian C.

Job Details: 05/27/2022

Cx complaint unit FC section is not cooling. Inspeceted unit found gasket sealing proply. IM dispenser door closes all the time. FC evap is normal. Evap fan is working. Cx said 2 days after they made appointment unit started working again. Collected for service call.

We serviced a

WHIRLPOOL DISHWASHER

Model IDT830SAGS0

Near Woodbridge, Virginia 22192

Christian C.

Job Details: 05/27/2022

Cx complaint unit is leaking underneath. Inspected unit found water valve leaking. leak is not comming from any of the connections so will need to replace valve. Ordering inlet valve.; ordrng 1 WPW10327249 (inlet valve)

We serviced a

WHIRLPOOL FREEZER

Model WZF34X20DW04

Near Glenwood, Maryland 21738

Justin S.

Job Details: 05/27/2022

cx says the unit heated up on monday but has since returned to operating temps. the unit is at 0f when i arrived. the unit is located in the garage and sunday had temps of 95f. the fans are all active. the compressor is pulling .9aac and is r600. cannot duplicate fault. cx says he is going to put the unit in the basement if he can

We serviced a

MAYTAG WASHER

Model MVWC465HW3

Near Yorktown, Virginia 23693

Lucas R.

Job Details: 05/27/2022

"cx complaint clothes staying wet at end of cycle checked unit found f7e5 (shifter fault) f7e6 (motor fault) also found actuator unseated from cam replaced actuator per service pointer calibrated tested unit working as designed; ordrng 1 W10913953 (actuator), used 1 W10913953 (actuator) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ08

Near Stafford, Virginia 22556

Robert W.

Job Details: 05/27/2022

CX Complaint is the unit is freezing food in RC and water not dispensing. Inspected unit and found the unit is freezing food in the RC and water dispenser not dispensing water very good. Pulled filter and found the water is now dispensing properly unit is cooling properly RC thermistor is mis reading. Ordering filter housing and will use defusser and thermistor on return.; ordrng 1 W11162042 (Filter housing)

We serviced a

WHIRLPOOL OVEN

Model KEBK206SSS02

Near Stafford, Virginia 22554

Robert W.

Job Details: 05/27/2022

CX Complaint is the unit isnt heating properly in the lower oven. Inspected unti and found no error codes ran a temp test to see if unit is heating properly and heat test shows unit set to 350Deg is aver 355Deg unit is heating properly. Did advise CX to use ovens and if an issue appears to call office.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS03

Near Littlestown, Pennsylvania 17340

Bernard M.

Job Details: 05/27/2022

"Cx complaint unit doesn't make ice. Entered service and ran test 120, icemaker went through all motions and PA displayed when complete. Ran test 59 and found the fan not running for icemaker. Also found the ice door doesn't completely seal. There's a gap at the bottom left corner, allowing air up into bin. Ordering parts, once parts are in contact cx to reschedule; ordrng 1 W11407678 (icebox fan) and 1 W11394920 (evap cover) and 1 W10887795 (ice door)"

We serviced a

JENN-AIR DOWNDRAFT

Model JVD0303GS

Near Alexandria, Virginia 22307

David J.

Job Details: 05/27/2022

Sr # 7733752209Cx complaint unit does not work. Inspected unit and found that user interface board was bad. Replaced all parts by previous tech. Unit is now working as intended.

We serviced a

KITCHENAID OVEN

Model KOCE507ESS09

Near Harwood, Maryland 20776

Mitchell H.

Job Details: 05/27/2022

cx complaint units showing f1e5 error code. confirmed complaint. unit also had f2e1 error code stored as well. will be ordering console as well as bringing mag and inverter back. console and mag are covered under entitlements. please keep inverter as a pre id and cx is aware she will need to pay for part if it is needed. cx paid service call and will owe labor and parts on return visit.; ordrng 1 W11093258 (console)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT138FFDB01

Near Beltsville, Maryland 20705

Justin S.

Job Details: 05/27/2022

the unit was unplugged and in the shop when i arrived. found the compressor is pulling 9aac when trying to start before the relay clicks. swapped the relay and no change. replaced the compressor and vacuummed down the system. filled and the unit has started to cool down. the unit is now good

We serviced a

KITCHENAID WINE CELLAR

Model KUWL314KSS00

Near Middletown, Delaware 19709

Alexander W.

Job Details: 05/27/2022

"CX stated unit has no power, tested inspected and verified cx complaint inspected , found outlet is getting proper voltage board is getting proper voltage found control defective. board getting voltage but not starting compressor or sending any power to UI. ordering power control cannot resched at this time due to SO part.; ordrng 1 W11532957 (power control)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ03

Near Beltsville, Maryland 20705

Israel R.

Job Details: 05/27/2022

Installed new reservoir. Unit is back to normal operations.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRV986FDEM01

Near Chestertown, Maryland 21620

Eric W.

Job Details: 05/27/2022

installed enw compressor dryer and ff evap filled and checked for leaks none found

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Burtonsville, Maryland 20866

Israel R.

Job Details: 05/27/2022

Customer complaint unit is not washing all it does is filll and then drains. Found F9E1 long drain. I ran test and the unit fills then drains and gets stuck on drain. The unit is not detecting water level. The control gets stuck on drain and then displays long drain. and then all it does is drain and displays F9E1 long drain. Ordering control and drain.; ordrng 1 W11513246 (Control) and 1 W11399437 (Drain Pump)

We serviced a

JENN-AIR RANGE

Model W30400P

Near Silver Spring, Maryland 20905

Israel R.

Job Details: 05/27/2022

"SR// 7733754381. Customer complaint unit is over heating. the unit was displayhing 700 degrees and burned everything. I tested sensor and is reading 1092. 240 to element and board is clicking on and off when bake is on. TEchline said that the units board could be the issue. I check all wires and is good. Safety said to do what techline recomended and that they wont cover for repair. I collected in full for parts nad labor. both parts in stock.; ordrng 1 WP71001799 (cntrl-elec 312.29) and 1 12001656 (sensor,ovn 48.74)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507ESS01

Near Falling Waters, West Virginia 25419

Danny R.

Job Details: 05/27/2022

drain was clogged cleard out checkok

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Columbia, Maryland 21044

Alexander D.

Job Details: 05/27/2022

"cx complaint unit not draining at end of cycle but if he comes back later and presses cancel water will drain out. seems dishes are getting clean. inspected unit and verified complaint. only have f9e1 long drain error stored. ran test cycle and everything ran correctly but i know these units have issue where drain pump may overheat and stop running but will work again after it cools down. also found unit in range of service pointer for heater replacement. S17304 to cover heater. quoted 380.02 for replacing drain pump and heater. cx paid full balance with c/c. replaced drain pump and heater. noticed water in drip tray but cant find any signs of leaking, may just be from unit not draining. ran test cycle, no leaks at this time. unit is now working properly.; ordrng 1 W11537778 (heater(AD v/s)), used 1 W11537778 (heater) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ03

Near Stanardsville, Virginia 22973

Eric F.

Job Details: 05/27/2022

"Confirmed cx complaint unit door hanging up on cabinet. Found door liner malformed, hanging up against cabinet as door closes. Ordering new fridge door.; ordrng 1 LW10912110 (dor-fip)"

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW2

Near Hampton, Virginia 23666

Jason T.

Job Details: 05/27/2022

"Cx complaint, will not spin the clothes at the end of the cycle, no error codes found, during manual agitation test, drive hub offset-loose from the shaft. Used adhesive from truck stock to secure the hub nut. Ran factory diagnostic test to calibrate and verify unit operation...working as designed.; ordrng 1 WP4210460 (Adhesive), used 1 WP421460 (Adhesive) from stock"

We serviced a

IKEA MICROWAVE

Model IBMS1455DS01

Near Springfield, Virginia 22150

Lloyd B.

Job Details: 05/27/2022

Cx complained the unit did not start. Inspected the unit and found the button holder to be broken. Unit needs new button holder; ordrng 2 W11116990 (button holder)s

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near Lebanon, Pennsylvania 17042

Justin L.

Job Details: 05/27/2022

cx complaint unit not finishing the cycle. was able to access unit and after verifying the model and serial and proof of purchase entered diagnostic and found f9e1. found unit to be full of water. attempted to run drain pump and found it wasnt pumping and the proper voltage was being sent to it. cleared water and replaced drain pump. ran cycle and found water to drain slow. removed hose from pipe and drained into bucket with no issues. informed cx that they should have a plumber check the drain pipe for issues. as of now no further work needed

We serviced a

WHIRLPOOL WASHER

Model MVW7230HW0

Near The Plains, Virginia 20198

Ezra M.

Job Details: 05/27/2022

"installed gearcase, rotor, clutch and slider. calibrated unit, tested with high speed spin, moving and sounding normal."

We serviced a

WHIRLPOOL DISHWASHER

Model KDTE334GPS0

Near Mineral, Virginia 23117

Thomas B.

Job Details: 05/27/2022

Cx complaint unit is not working properly inspected unit found front lower than rear of the unit raised unit to prevent tidal effect this also gave the unit a more snug closing due to one side being high than the other tested and inspected for proper use unit now functions normally. Charged 120.00 for service cx paid by CC

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Queenstown, Maryland 21658

Jonathon C.

Job Details: 05/27/2022

"cx complaint, unit will not wash. instralled parts per prior diag. tested unit, unit working as designed, job is complete."

We serviced a

KITCHENAID RANGE

Model KFDC558JSS00

Near Knotts Island, North Carolina 27950

Branden R.

Job Details: 05/27/2022

"cx complaint knobs are still blinking when not turned on. checked unit found whenever any cycle on unit is set bake/broil / unit acts like it wants to start and stoped and does nothing else . put into dia mode and whenever i try to get error codes unit just flashes and turns off , cycled power and tryed again to see if it was flashing error codes , unit is not flashing error codes but it is flashin and just stopping . CX IS IRATE , called techline and was told we will have to order UI to start repair . cx did not agree advised cx that i can only repair unit they will have to contact WP techline sr number sr7733752229 will be ordering all parts for repair . will need knobs sense they are glued on cx tired of people in their home advised cx i can only put in notes .; ordrng 1 W11402036 (Panel, Control) and 1 W11398684 (Manager, Appliance (powermax)) and 1 W11380146 (bezel knob) and 1 W11380563 (Bezel, Oven (stainless)) and 1 W11388057 (Bezel)"

We serviced a

JENN-AIR ICE MAKER

Model JIM158XYCX

Near Glenelg, Maryland 21737

Robert L.

Job Details: 05/27/2022

"cx complaint burning smell, at arrival unit off and out of hole, ran unit for 20 minutes, no smell, reinstalled and ran additional 20 mins, no smell, cx admits to sensetive nose and claimed smell while there but could not verify, cx to clean, tested all ops ok"

We serviced a

WHIRLPOOL DRYER

Model LEB6200PQ1

Near Hampton, Virginia 23669

Carl A.

Job Details: 05/27/2022

"cx complaint of unit not starting,checked unit to find door switch had failed normal wear and tear,replaced door switch tested unit works as designed break down as follows 1/wpw10237959service call break down as followsservice call 120.00parts 41.35shipping 15.00labor 110.00sub total 286.35tax 2.48grand total 288.83deposit"

We serviced a

WHIRLPOOL DRYER

Model WED49STBW1

Near Camp Hill, Pennsylvania 17011

Fred G.

Job Details: 05/27/2022

"cx complaint unit isnt drying right, she thinks something control is wrong. inspected unit and found 249.5vac to unit. turned unit on and found unit does heat. removed rear cover to find all thermistats and thermisters to have contiunity along with the heating element. checked air flow with flow meter and found unit to have great air flow. unit is working as designed. no issue found today."

We serviced a

WHIRLPOOL MICROWAVE

Model KOCE500ESS08

Near New Castle, Delaware 19720

Taylor F.

Job Details: 05/27/2022

Cx complaint is unit not heating. Tested inspected and verifed complaint. Replaced the magnetron and inverter from previous diagnosis. Tested unit and unit is still giving an f1e5 error code. Called WPTL and ordering the MW AM W11325786. Called parts specalist and rescheduled for 5/31/22. Part is covered under entitlements. 7733752240 Bruce; saved tckt

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near Virginia Beach, Virginia 23456

Branden R.

Job Details: 05/27/2022

"came out to replace door , replaced door and tested unit is now sealing , unit running as designed ."

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFC604FSS01

Near Hertford, North Carolina 27944

Jason T.

Job Details: 05/27/2022

"Cx complaint, not cooling-freezing properly, tested the new compressor prior to installing, verified vac voltages, new compressor is not starting up. Advised cx compressor kit is on a factory back order, dispatch will call to schedule a return visit, cx agreed.; ordrng 1 W11393142 (Compressor kit (cbe))"

We serviced a

WHIRLPOOL WASHER

Model WTW7120HW0

Near Midlothian, Virginia 23114

Joseph D.

Job Details: 05/27/2022

"replaced drum, unit now working properly. should not damage clothing."

We serviced a

WHIRLPOOL WASHER

Model WTW8500DC2

Near Aldie, Virginia 20105

Ezra M.

Job Details: 05/27/2022

"noise during cycle. found gearcase failed, leaking oil, gears grinding. installed gearcase and slider, cust paid in full with cc. unit was also storing f2e1, with mild corrosion on contacts on back of UI. cust did not want to replace at this time."

We serviced a

WHIRLPOOL MICROWAVE

Model WOC54EC0HS01

Near Frederick, Maryland 21701

Brian R.

Job Details: 05/27/2022

replaced parts ordered and tested unit. unit now checks. job complete. cx will pay 145 labor.

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near Chambersburg, Pennsylvania 17202

Andrew S.

Job Details: 05/27/2022

Per SP w11540964 I was able to access and replace the heating element. I then tested the units and it functions as intended without any leaks. Job complete

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Midlothian, Virginia 23114

Joseph D.

Job Details: 05/27/2022

"replaced controls, door, hinges sliders. unit working properly now. door sealing properly."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Ellicott City, Maryland 21043

Keith H.

Job Details: 05/27/2022

installed service kit and evap fan/thermsitor unit is working

We serviced a

WHIRLPOOL ICE MAKER

Model WUI75X15HZ00

Near Keswick, Virginia 22947

Kyle A.

Job Details: 05/27/2022

Installed pump and tested unit and unit is now as designed.

We serviced a

KITCHENAID RANGE

Model KSDG950ESS3

Near Millsboro, Delaware 19966

Frederick R.

Job Details: 05/27/2022

CX complaint is oven door glass broken. Inspected unit and verified complaint. Found out glass broken that comes with front panel. Ordering out panel with glass WPW10634271. Cannot reschedule at this time because part is FBO.; ordrng 1 WPW10634271 (glass-door) and 1 W10909682 (nameplate)

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Nottingham, Maryland 21236

Neil H.

Job Details: 05/27/2022

CX COMPLAINT UNIT NOT STOPPING ON SENSOR DRY FOUND THE CONTROL WASN'T SEATED PROPERLY SO SEATED IT AND THEN WE TESTED WITH DAMP/WET TOWEL AND UNIT ADVANCED AND STOPPED

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHM08

Near Martinsburg, West Virginia 25401

Danny R.

Job Details: 05/27/2022

went to installed evap but not enough cap line to do this called techline made report cant get cap tube wp made sr number sr 7733754434 none repaireable

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ03

Near Jarrettsville, Maryland 21084

Neil H.

Job Details: 05/27/2022

REPLACED THE LEFT DOOR GASKET HEATED AND SEALING

We serviced a

WHIRLPOOL RANGE

Model GR440LXLP0

Near Midlothian, Virginia 23112

Joseph D.

Job Details: 05/27/2022

replaced coil and found two failed switches. must replace when available. thank you; ordrng 1 WP3148952 (6153) and 1 WP9761048 (8762)

We serviced a

MAYTAG REFRIGERATOR

Model MSS25C4MGW00

Near Ocean City, Maryland 21842

Frederick R.

Job Details: 05/27/2022

CX complaint is unit not making ice. Inspected unit and verified complaint. Ran test 31 and valave activated but no water. Asked CX if water to unit was turned on and he said no. Turned water on and found dual valve was practically cracked in half. Shut water off immediately. Unit needs new dual valve. 63 in stock at Tribles. CX will not be back down for a couple of weeks. Rescheduled return appt for 6/6/22; ordrng 1 WPW10179146 (valve-inlt)

We serviced a

KITCHENAID ICE MAKER

Model KUIX305ESS1

Near Glen Allen, Virginia 23059

Eric F.

Job Details: 05/27/2022

"Confirmed cx complaint unit not making ice. Found inlet valve solenoid not actuating properly. Replaced with pre-id'd part, tested unit, unit working as designed."

We serviced a

WHIRLPOOL ICE MAKER

Model KFXS25RYMS4

Near Glen Allen, Virginia 23059

Eric F.

Job Details: 05/27/2022

"Confirmed cx complaint unit not making ice. Found ice maker harness backed out of ice maker assembley. Resetaed harness, tested unit, unit filling and advancing cycle as designed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHW08

Near Ocean City, Maryland 21842

Frederick R.

Job Details: 05/27/2022

"Replaced module, valve and ice maker per prior diagnosis. Tested unit and it is now working properly. Job is complete"

We serviced a

KITCHENAID REFRIGERATOR

Model KSSC48FMS01

Near Richmond, Virginia 23233

Eric F.

Job Details: 05/27/2022

"Went to install board. Board is redesign of previous electronic system, will require the entire top portion of the fridge to be removed to access components under the 'dog house'. Unit will have to be removed from cabinet, will need an assistant to remove and re-install unit. Must return with a second man. Cx does not want to pay now, must collect 90 dollars for second man on return visit.; ordrng 1 secondman (helper)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDB01

Near Spotsylvania Courthouse, Virginia 22551

Thomas B.

Job Details: 05/27/2022

Cx complaint unit is not working properly inspected unit found compressor is buzzing unit will need new compressor ordering. Compressor ; ordrng 1 WPW10507886 (compressor) and 1 WPW10143759 (dryer) and 1 W11506635 (Coupler)

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW0

Near Jacobus, Pennsylvania 17407

Drew B.

Job Details: 05/27/2022

replaced dispencer and acu ran claibration and test and sofnter test as well no issues no leaks checks good

We serviced a

WHIRLPOOL REFRIGERATOR

Model MBR2258XES1

Near Baltimore, Maryland 21230

Shane M.

Job Details: 05/27/2022

cx complaint the unit leaking from the front door. front frozen over evap drain. SP on this issue. S38253 cx paid svc/lbr by card. ordeirng drain tube.; ordrng 1 W10619951

We serviced a

JENN-AIR REFRIGERATOR

Model JS48PPDUDE01

Near Woodbine, Maryland 21797

Robert L.

Job Details: 05/27/2022

"sealed inner liner to front liner, cleared ice, cx to monitor, cx had new complaint FC LED flickering, cx has old LED,s ordering 12 LEDs per TSP W11606409 Rev B; ordrng 12 W11484836 (LED 3 dot)s"

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Elkton, Maryland 21921

Alexander W.

Job Details: 05/27/2022

"CX stated unit making loud clicking sound and will not fill with water. tested inspected and verified cx complaint found, unit had a couple of error codes, F7E4, and F6E3 found shifter is defective and stator is defective. ordering stator shifter and clutch just in case. cannot resched at this time due to SO parts.; ordrng 1 W10754448 (clutch) and 1 W10734521 (slider) and 1 W10915700 (stator)"

We serviced a

WHIRLPOOL COOKTOP

Model WFG320M0BS3

Near Virginia Beach, Virginia 23456

Branden R.

Job Details: 05/27/2022

"cx complaint front left burner does not raise and lower flame correctly. needs adjustment. checked unit found unit has natural gas orifice in left burner , replaced with proper orifice and tested unit is now running as designed ."

We serviced a

JENN-AIR DISHWASHER

Model JDPSS244LL1

Near Fort Washington, Maryland 20744

Robert A.

Job Details: 05/27/2022

I installed the ordered part and tested the unit for the cx. The unit is working as designed.

We serviced a

MAYTAG WASHER

Model MVWC465HW3

Near Richmond, Virginia 23238

Eric F.

Job Details: 05/27/2022

"Confirmed cx complaint unit leaking. Found hot valve not actuating properly, letting water pass. Replaced with pre-id'd part, tested unit, unit working as designed."

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Newark, Delaware 19702

Taylor F.

Job Details: 05/27/2022

Replaced hinge and lid from prior diagnosis. lid closes as designed. unit is working as designed. job complete.

We serviced a

WHIRLPOOL WASHER

Model WFW3090JW0

Near Elkton, Maryland 21921

Taylor F.

Job Details: 05/27/2022

"Cx complaint is drain pump stuck on. Tested insepcted and verifed complaint. Replaced pressure switch and control and retested unit. unit is working as designed, job complete"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAHZ1

Near Dumfries, Virginia 22172

Christian C.

Job Details: 05/27/2022

Cx complaint unit dispenser does not open. Inspected unit found dispenser spring not opening door. Ordering dispenser and control. Unit has additional 1 year builders warranty.; ordrng 1 WPW10671905 (dispenser) and 1 W11306302 (control)

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS0

Near Port Deposit, Maryland 21904

Neil H.

Job Details: 05/27/2022

REPLACED THE HEATING ELEMENT PER SP UNIT CHECKED GOOD.

We serviced a

WHIRLPOOL WASHER

Model MVW7232HW0

Near Brandy Station, Virginia 22714

Robert W.

Job Details: 05/27/2022

"Cx complaint is the unit is giving error F2E2, Inspected unit and found service pointer for this issue inspected fascia and found connector is seatted properly UI still having issue, Replaced UI and tested unit is working properly."

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KPS0

Near Midlothian, Virginia 23112

Joseph D.

Job Details: 05/27/2022

"replaced sump assembly and heater, unit wrking properly. no longer leaking."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ

Near Ranson, West Virginia 25438

Danny R.

Job Details: 05/27/2022

it took 3 mins for water to get to 120 unit is soap locked and has no erro codes in unit . unit passed diag with tech lline cx needs to use heater dry sr7733755974 couldnt get it to dry during a cycle ill order control and elelemnt; ordrng 1 W11462458 (control) and 1 W11537778 (hesater)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Bunker Hill, West Virginia 25413

Danny R.

Job Details: 05/27/2022

installed heat kit chercdksok was in range for replacement checksok

We serviced a

MAYTAG WASHER

Model MHW5630HC0

Near Fredericksburg, Virginia 22406

Robert W.

Job Details: 05/27/2022

TB arr at CX and inspected Tub and found the tub crack and damaged. Reordering Tub assembly; ordrng 1 W11287253 (Tub assembly)

We serviced a

KITCHENAID RANGE

Model KCGC506JSS00

Near Stafford, Virginia 22554

Robert W.

Job Details: 05/27/2022

Helped TB

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Perry Hall, Maryland 21128

Shane M.

Job Details: 05/27/2022

cx complaint the unit banging around. after inspecting the unit i found error code F0E5. suspension still tight. i also found unit off leveled. fix that issue. & advised cx of low washplate design washer . raned test mode 3 times. unit passed. raned manually fast spin cycle. found drainline & waterlines smacking on back of machine. used zipties to secure lines. no sounds. unit working properly. advised cx to keep same type of material clothing together & SMALL loads.

We serviced a

WHIRLPOOL OVEN

Model MER8800FZ2

Near Millington, Maryland 21651

Jonathon C.

Job Details: 05/27/2022

"cx complaint, unit struggles to preheatg. tested, inspected, verified complaint. found bake element reading OL. cx paid in full by CC replaced element. tested unit, unit preheated to 350 in 10 mins. unit workming as designed, job is complete."

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW0

Near Dover, Delaware 19904

Jonathon C.

Job Details: 05/27/2022

"cx complaint, unit leaking. tested inspected, verified complaint. found waterpressure too high for the fabric softener dispenser to operate properly causing a leak. adjusted water pressure to releive leak issue. during my inspection, found gear oil on inside of unit indicating a leaking gearcase. ordering gearcase and FS Dispenser just in case leak persists. 2count for gearcase install. verified cx email.; ordrng 1 W11449841 (gearcase) and 1 W11569112 (FS Dispenser)"

We serviced a

MAYTAG OVEN

Model MER6600FZ2

Near ,

Thomas B.

Job Details: 05/27/2022

Cx complaint unit is not working properly inspected unit found front right switch turns on the hot cooktop light cx states it stayed on a week tried to duplicate it turned off and on properly each time ordering the switch ; ordrng 1 WP3149404 (switch-inf) and 1 WPW10434452 (switch-inf) and 1 WP3149400 (switch-inf)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ00

Near Silver Spring, Maryland 20906

Israel R.

Job Details: 05/27/2022

Installed new door. Unit is back to normal operations.

We serviced a

WHIRLPOOL FREEZER

Model WRB322DMBW03

Near ,

Chris B.

Job Details: 05/27/2022

cx complaint unit ices up at front of fc door and light will randomly not work inspected unit found leak in fc door gasket repolaced and heated to seat gasket unit working as desighned

We serviced a

WHIRLPOOL WASHER

Model WFW862CHC2

Near Arlington, Virginia 22209

Emmanuel R.

Job Details: 05/27/2022

"Cs fl error message and washer stops. Replaced hot and cold water valves and tested unit, Unit is now working as designed."

We serviced a

WHIRLPOOL WASHER

Model WFW3090JW0

Near Elkton, Maryland 21921

Taylor F.

Job Details: 05/27/2022

"Cx complaint is drain pump stuck on. Tested insepcted and verifed complaint. Replaced pressure switch and control and retested unit. unit is working as designed, job complete"

We serviced a

KITCHENAID RANGE

Model KCGC506JSS00

Near Stafford, Virginia 22554

Thomas B.

Job Details: 05/27/2022

Cx complaint unit is not working properly inspected unit found burner head was warped removed and replaced the burner head tested and Inspected for proper use unit now functions normally

We serviced a

AMANA DISHWASHER

Model ADB1400AGW3

Near Selbyville, Delaware 19975

Frederick R.

Job Details: 05/27/2022

CX complaint is DW not drying. Inspected/tested unit and verified complaint. Element will not activate. Pulled unit and found element to be OL. Replaced element from pre-id. Retested and unit is now working as designed. Job is complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHV04

Near Falls Church, Virginia 22042

Jason A.

Job Details: 05/27/2022

CX complaint FRIDGE got noisey a few weeks ago. Ran test 3 evap fan & damper & test 5 - 100% more noisey than normal of an inverter compressor. Pulled out unit to check for obstruction or rubbing. Compressor running very hot. 2CountSealSystem+LOKRING> JJ; ordrng 1 LOKRING (LOKRING) and 1 2CountSealSystem (2CountSealSystem) and 1 W11557671 (Compressor) and 1 W10913906 (coupler) and 1 W10143759 (UV Drier (service))

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Chester, Virginia 23831

Chris B.

Job Details: 05/27/2022

cx complaint unit will not drian inspected unit found drain hose kinked rerouted drain hose tested unit working as desighned inspected for leaks

We serviced a

MAYTAG DRYER

Model MED7230HW1

Near Bethesda, Maryland 20817

Roberto I.

Job Details: 05/27/2022

"CX complaint dryer not turning on.Confirmed unresponsive console. Light in the drum working. Removed console, control led blinking ok, 5Vdc and 12.7Vdc ok. Replaced fascia using pre id part and cleared wifi message per sp W11432650 Rev. B. Unit tested ok"

We serviced a

MAYTAG DRYER

Model MED6230HW2

Near Newark, Delaware 19713

Taylor F.

Job Details: 05/27/2022

cx complaint is dryer seal defective. inspected and verified complaint. replaced dryer seal on door and unit is working as designed. job complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW09

Near Portsmouth, Virginia 23704

Carl A.

Job Details: 05/27/2022

"cx complaint of door not sealing,checked unit to find both doors to be warped as they are not holding gaskets ordering parts needed for repairs; ordrng 1 W11178521 (Nameplate) and 1 LW10636409 ( DOR-FIP) and 1 LW10636410 (DOR-FIP) and 1 W10838574 (Refrigerator Door Gasket)"

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