We serviced a
WHIRLPOOL DRYER
Model WED8127LC1
Near Front Royal, VA 22630
Ezra M.
Job Details:
05/24/2022
installed belt and motor
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Chambersburg, PA 17201
Andrew S.
Job Details:
05/24/2022
Cx complaint is that the unit is running all the time and has frost and moisture inside the FC anf RC sections. Upon arrival I found that the doors were sealing correctly. I found that the Ice bin had frost and ice built up under it. I found that the ice door is not sealing properly allowing warm air in the FC section. I am ordering the chute. I was able to set the return for Thursday Am preference. I called WP saftey and informed them of my findings. 7733670681.; ordrng 1 W11098702 (Ice chute)
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Waldorf, MD 20602
Robert A.
Job Details:
05/24/2022
Cx complaint that the unit is not starting cycles. I inspected the unit and confirmed the complaint. The console lights are on but the unit will not turn on and off or go in diagnostic mode. The control is receiving 122v from the wall. I replaced the control and tested the unit for the cx. The unit is working as designed.
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ1
Near Ocean View, DE 19970
Frederick R.
Job Details:
05/24/2022
Replaced orfice holder and conversion kit per prior diagnosis. Tested unit after repair and it is now working properly. Job is complete
We serviced a
WHIRLPOOL OVEN
Model WFG525S0JS2
Near Hershey, PA 17033
Fred G.
Job Details:
05/24/2022
cx complaint door handle is broken. inspected unit and found that the right side of handle is broken from where it screws to the door. ordering 1 (W11449263). please call cx to schedule when part comes in. called tradecare (SR7733726439) tradecare is ordering the part and is going to try to get it quicker. po on part will be the cx po # 593824; saved tckt
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near Berlin, MD 21811
Frederick R.
Job Details:
05/24/2022
Replaced top cover per prior diagnosis. Uit is now repaired. Tested unit and it had an F0E2 error code for off balance. Instructed CX on proper ways to load machine. Unit is working properly. Job is comnplete
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Springfield, VA 22153
Robert W.
Job Details:
05/24/2022
CX Recev a letter for service pointer. Inspected unit and found the unit falls in the Scode for element replacement replaced and tested unit is working properly.
We serviced a
KITCHENAID FREEZER
Model KFIS29BBMS00
Near Rehoboth Beach, DE 19971
Frederick R.
Job Details:
05/24/2022
CX complaint is compressor not turning on. Verified complaint. Cut steel line going to drier and found it was clogged. Ran nitrogen through system after clearing clog and steel line had nitrogen passing through. Replaced 3way valve and drier. Once again before I brazed drier mad sure it wasnt clogged. Brazed parts listed and pressure tested. Found leak. Removed and replaced UV drier again. Pressure tested and found no leaks. Filled unit with 5.5oz of R143a. Low side pressure was 18 in step 4 and 8 i step 5(both test 4). Compressor is running and unit is cooling. Informed CX 36-48 to get to temps. Job is comnplete
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near York, PA 17404
Bernard M.
Job Details:
05/24/2022
"Cx complaint unit won't complete cycle. Entered into diag and found error code F0E5 off balance. Ran auto test and during spin the unit would wobble back and fourth hitting inside of cabinet. Inspected around and found the front left leveling leg not flush to floor. Leg was cross threaded. Removed and place leg back in and leveled unit. Recalibrated and ran auto test, unit completed test without issues. Unit checks good"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53521HZ06
Near Millersville, MD 21108
Eric W.
Job Details:
05/24/2022
cx complant of noise and then unit stoped heateing unitneeds cooling fan and highside; ordrng 1 W10533503 (cooling fan) and 1 W10850446 (cap) and 1 W11540981 (tranformer)
We serviced a
WHIRLPOOL DISHWASHER
Model KDFM404KPS0
Near Lewisberry, PA 17339
Sal R.
Job Details:
05/24/2022
CX complaint was that the tuni was not filling with water. I found that the the connection to the water valve was not connected . I was able to securly reconnect the harness and unit test good.
We serviced a
WHIRLPOOL DRYER
Model WED5050LW0
Near Rocky Mount, NC 27803
Ronnie B.
Job Details:
05/24/2022
"removed and replaced door switch, tested, unit is working as designed."
We serviced a
WHIRLPOOL WASHER
Model MVW6200KW0
Near Washington, DC 20009
Roberto I.
Job Details:
05/24/2022
"CX complaint the unit starts and stops after few seconds showing done.Ran test mode, found no errors. Ran a test cycle, the unit worked ok. Resetted power and ran a normal cycle. the unit filled and washed ok. Ran a calibration cycle just in case and the ran a normal cycle again. The unit worked as designed, I was unable to replicate any issue. Collectede 127.20"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Dumfries, VA 22026
Robert W.
Job Details:
05/24/2022
"Cx Complaint is the ice bin is stuck and not dispensing ice. Inspected unit and found the push button on bin internaly has failed and isnt releasing bin, After getting bin out found the bin has failed and not allowing ice to dispense. Replaced ice bin and tested unit unit is working properly"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Pasadena, MD 21122
Alexander D.
Job Details:
05/24/2022
"cx doesnt have pop at this time but said he will have it for return visit, actual goods issue date is good to keep unit in warranty. cx complaint unit giving f7e1 error. inspected unit and verified complaint. ran diagnostics and have 2 f7e1 tachometer missing errors stored. ran tachometer test and it gave f7e1 during test. replaced acutator. ran calibration and found motor just buzzes and doesnt spin or agitate. will run with belt off but sounds like its struggling. ordering motor and capacitor, both 10+@tribles. scheduled return visit for 5/27; ordrng 1 W11283592 (motor) and 1 W11395618 (capacitor)"
We serviced a
WHIRLPOOL DBL WALL OVEN
Model WOD51EC0HS02
Near Clarksburg, MD 20871
Ricardo S.
Job Details:
05/24/2022
"the unit still not turning off, the software is update version 29.00.00 .. order console assy SS; ordrng 1 W11297709 (console)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS01
Near West Springfield, VA 22152
Lloyd B.
Job Details:
05/24/2022
Cx complained the unit did not dispense water. Inspected the unit and found very little pressure coming from the valve. Unit needs new valve.; ordrng 1 WPW10238100 (water inlet valve)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAB14
Near Newark, DE 19711
Emmanuel R.
Job Details:
05/24/2022
"Cs icemaker isnt making ice, I found error codes e2 and e3 code heater and motor position faults. The icemaker is stuck and wont spit out the ice that is frozen. heater issue. Replaced icemaker and tested , fills with water and cycles ok now. Advised customer to wait 24 hours for unit to get back down to temp and produce ice."
We serviced a
WHIRLPOOL WASHER
Model CAE2795FQ1
Near Severna Park, MD 21146
Kevin P.
Job Details:
05/24/2022
"installed new pulley guard and cam assembly, job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Chesterfield, VA 23832
Chris B.
Job Details:
05/24/2022
cx compalint unit will not cool i rc inspected unit found evap covered in ice found air shoot blocked with ice thawed evap and shoot unit will continue to over cool due to air leak in fc door; ordrng 1 W10599407 (white fc door)
We serviced a
WHIRLPOOL WASHER
Model WFW9150WW00
Near Gettysburg, PA 17325
Andrew S.
Job Details:
05/24/2022
Cx complaint is that the unit is leaking from the front. Upon arrival I found that the unit is leaking from the door area. I found that the bellow is not sealing tight against the door glass allowing water to leak out. We did not receive the bellow that was pre Id'd. Unit will need the bellow. I was able to schedule the return for Friday 5/27 am.; ordrng 1 WPW10381562 (Bellow)
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Virginia Beach, VA 23453
Branden R.
Job Details:
05/24/2022
"cx complaint unit not locking/draining , checked unit found drain pump has OL going to control not allowing unit to do anything , unoinstalled and found a wire had come unseated from connetion , reseated found lidlock not allowing to lock replaced and unit is running as designed ."
We serviced a
WHIRLPOOL WASHER
Model MHW5500FW1
Near Waldorf, MD 20602
Robert A.
Job Details:
05/24/2022
"Cx complaint that the unit is not finishing cycles. I inspected the unit to confirm the complaint. I found error codes: f5e2 f8e3. I cleared the codes and attempted a service cycle, after I pressed the button to start the cycle it jumped out of diagnostic mode and shut off completely. I then attempted a normal cycle and it seemed to start but just continued to slowly spin as if it was sensing. No water ever entered the unit. The unit will need a new control and UI console to resolv the issue. I'm ordering the parts for the return visit. I quoted the cx and collected the service call fee.; ordrng 1 W11201286 (control 222.14) and 1 W11218376 (UI console (white) 245.06)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDM02
Near Glen Allen, VA 23059
Thomas B.
Job Details:
05/24/2022
Cx complaint unit is not working properly inspected unit found air gap in the gasket to liner heated and molded gasket tested unit now functions normally
We serviced a
MAYTAG DRYER
Model MED6230HW1
Near Waynesboro, PA 17268
Andrew S.
Job Details:
05/24/2022
Cx complaint is that the dryer is making a squeeling noise when they first start it up. Upon arrival I found that the idler and rollers are both making noise. I also found that the belt was slipping on the drum. i am ordering a belt and will need the idler and rollers on return. I was able to schedule the return for Friday 5/27 anytime.; ordrng 1 661570V (Belt)
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5FHAXVS00
Near Carlisle, PA 17013
Marc M.
Job Details:
05/24/2022
cx complaint unit bnot dispensing water properly. inspected and found that a previous company had cut the water resevoir out and bypass with spare water line attached to water tube fittings. also found that when the filter is removed from the filter housing the housing will release pressure and leak very slowly. the ms dispatched is not the ms of the unit being serviced so it is also possible that the valve cx stated the previous company replaced is not the correct valve to this unit. unit will need several parts to correct the issues of the other company prior to properly diagnosing the flow of water at the dispenser. cx has been made aware of this as well.; ordrng 1 WPW10276792 (reservoir) and 1 WPW10121138 (housing) and 1 WP2260518B (cap-filter) and 1 W10408179 (water vavle asm)
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Greencastle, PA 17225
Andrew S.
Job Details:
05/24/2022
Per previous tech I was able to access and replace the float switch. I then tested the unt and it is functioning as intended. Job complete
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Parkville, MD 21234
Drew B.
Job Details:
05/24/2022
went to instakk door and new door cracked will need all the followinf parts asap if possible!!; ordrng 1 W11176456 (glass-door) and 1 W11389703 (bracket) and 1 00-55-141 (grind ring)
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Gaithersburg, MD 20886
Ricardo S.
Job Details:
05/24/2022
"Cx complains about an error code f9e1 drain issue.. also the heater is bad, the drain pump overheat, repalced drain and heater.. unit tested and working"
We serviced a
KITCHENAID ICE MAKER
Model KUIX535HPS00
Near Kensington, MD 20895
Roberto I.
Job Details:
05/24/2022
"Replaced part. The unit worked ok but the reservoir drain cap had a creck and started leaking. Ordering reservoire drain cap W11023835. Part to be shipped directly to the cx, it doesn't require installation.; ordrng 1 W11023835 (reservoir drain cap)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ01
Near Ellicott City, MD 21042
Robert L.
Job Details:
05/24/2022
cx called office between 10-12 and auto cancelled this call
We serviced a
WHIRLPOOL O.T.R MICROWAVE
Model WMH31017HZ3
Near Richmond, VA 23237
Gill G.
Job Details:
05/24/2022
replaced diode and mag. tested. unit is working as designed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Annapolis, MD 21401
Shane B.
Job Details:
05/24/2022
intalled valve and tested unit for cx. unit is working as designed.
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Owings Mills, MD 21117
Keith H.
Job Details:
05/24/2022
replaced timer tested for 10mins timer is counting down
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW0
Near Pasadena, MD 21122
Alexander D.
Job Details:
05/24/2022
"cx complaint unit not powering on at all and when it was working unit was shaking excessively. inspected unit and verified complaint. unplugged unit to test outlet and it tests good. plugged unit back in and it started working but sounds arent working. speaker shorting more than likely cause of unit not powering on. ran diagnostics and have f0e9 off balance pause, f0e5 off balance load, f0e3 overload, f8e6 water hazard errors stored. ran test cycle and everything ran correctly. checked under unit and found play in gearcase and its leaking oil. made sure washplate isnt stuck. ordering fascia, gearcase and slider. 2ct for gearcase. call cx to schedule return visit once we have eta on parts; ordrng 1 W11478526 (fascia) and 1 W11449841 (gearcase) and 1 W10734521 (slider)"
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS11
Near Wilmington, DE 19803
Taylor F.
Job Details:
05/24/2022
Part was defective. Called parts specalist and rescheduled for 6/2/22.; saved tckt
We serviced a
WHIRLPOOL DRYER
Model MGD5630HC3
Near York, PA 17406
Bernard M.
Job Details:
05/24/2022
"Cx complaint of gas leak. When arrived I used gas sniffer to determine where the leak was coming from. The sniffer went off where the adapter for the gas line is connected to steel pipe coming from burner assembly. Disconnected line and placed gas tape around threads of assembly, tightened down adapter and reconnected gas line. Went around with sniffer and it didn't go off. Ran normal cycle unit and it heats and runs as designed. Unit checks good"
We serviced a
WHIRLPOOL DRYER
Model WGD5010LW0
Near Wilmington, DE 19809
Taylor F.
Job Details:
05/24/2022
Cx complaint is dent on front door. Tested inspected and verifed complaint. Found the dryer door to be defective out of the box. Unit is within the 30 day cosmetic warranty. Called parts specalist and she is ordering the door. Also ordering the handle incase the old one cant be removed without breaking it. cannot reschedule at this time.; ordrng 1 W10861225 (handle)
We serviced a
WHIRLPOOL WASHER
Model WET4027HW1
Near East York, PA 17402
Bernard M.
Job Details:
05/24/2022
"Cx complaint the lint screen won't stay down. Inspected unit and found the lint housing to be cracked. This causes the screen to not lock into place. The screen gets stuck. Replaced lint housing using pre-id parts, and now the lint screens goes down and locks in. Unit checks good"
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near Berlin, MD 21811
Jonathon C.
Job Details:
05/24/2022
helping fred
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDW09
Near Gaithersburg, MD 20886
Ricardo S.
Job Details:
05/24/2022
"the refrigerator door closes by itself, the floor and unit are uneven, the client needs a handy man to fix the floor and level the unit"
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW0
Near Elkton, MD 21921
Taylor F.
Job Details:
05/24/2022
Cx canceled on arrival; saved tckt
We serviced a
WHIRLPOOL DISHWASHER
Model MDB9959SKZ0
Near Louisa, VA 23093
Eric F.
Job Details:
05/24/2022
"Installed tray, tested unit, unit working as designed."
We serviced a
WHIRLPOOL O.T.R MICROWAVE
Model WML55011HS4
Near Baltimore, MD 21224
Emmanuel R.
Job Details:
05/24/2022
Installed interlock and tested unit. Unit is now working as designed. collected 115.78 for labor.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Wellsville, PA 17365
Sal R.
Job Details:
05/24/2022
CX complai t was that the tuni was giving a F8E4 error code. I found that the the float switch was not connected securly. I was able to correct the issue and unit test good.
We serviced a
AMANA DRYER
Model NTW4516FW3
Near Dover, DE 19901
Taylor F.
Job Details:
05/24/2022
cx canceled at the door. Cx thought unit was under warranty.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSC703HPS01
Near Frederick, MD 21701
Brian R.
Job Details:
05/24/2022
called and spoke to cx as it was getting to late and advised we will reschedule as her job is going to take some time. advised office will get her back on schedule as dsoon as we can. 2 doors need to be replaced with other parts. job should have helper as well and to bring doors back.; saved tckt
We serviced a
WHIRLPOOL FREEZER
Model WRX735SDHZ03
Near Chesterfield, VA 23832
Chris B.
Job Details:
05/24/2022
cx complaint unit fc door condensates bad inspected unit confirmed cx complaint found fc door split ordering fc door gasket WPW10714545; ordrng 1 WPW10714545 (fc gasket)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW05
Near Frederick, MD 21702
Brian R.
Job Details:
05/24/2022
replaced control and tested unit. nothing from valve or auger and cant turn light on. all plugs clicked and tight. all grounds good. cant find any broken wires as far as we can check. called techline and spoke to Chris and 7733105846 tore and broke down entire unit and jumped some terms and ran tests and pulled harnesses. ran UI through all tests and checks. all parts have been replaced. door switches work to show doors are closed. came to terms unit has a internal wire issue and not sending signal to activate things. advised it seems wire internal issue it cant be repaired and marked non repairable. every part has been replaced that could be. filled report and went over everything with rent a center as well. nothing more we can do. job complete.
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Richmond, VA 23231
Gill G.
Job Details:
05/24/2022
replaced heating element as per service pointer. tested. checked for leaks. unit is working as designed
We serviced a
WHIRLPOOL WASHER
Model MVW7230HW0
Near Smithsburg, MD 21783
Brian R.
Job Details:
05/24/2022
replaced all parts ordered. was able to test and run unit where it was sitting. no water to unit. cx had another unit in place and said he will switch them out and try a load later when he comes back. was out with the cows. job complete for now.
We serviced a
WHIRLPOOL COOKTOP
Model WCG97US0HS00
Near New Market, MD 21774
Ricardo S.
Job Details:
05/24/2022
"the client complains that the 2 burners on the right and the 2 on the left has the flame to high when are in low, so i made an adjustment and now the flames are good"
We serviced a
WHIRLPOOL RANGE
Model WFE515S0JW0
Near Middletown, MD 21769
Brian R.
Job Details:
05/24/2022
replaced parts and tested unit. unit checks. advised cx to bake a few times and see how unit does. unit checks. job complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KSC24C8EYP02
Near Richmond, VA 23233
John P.
Job Details:
05/24/2022
"CX complaint unit stopped making ice checked unit found only bottom two loops on fr evap frosted, vacuumed charged. Didn't see signs of dye."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Frederick, MD 21704
Brian R.
Job Details:
05/24/2022
no answer at door. called office and no answer or voicemail. advised to wait 10 and more on. cx will need to reschedule.; saved tckt
We serviced a
MAYTAG WASHER
Model MHW5630HW1
Near Fort Washington, MD 20744
Robert A.
Job Details:
05/24/2022
Cx complaint that the unit's door is locked. I inspected the unit and confirmed the complaint. I found the drain pump was clogged. I unclogged the drain pump and tested the unit for the cx. The unit is working as designed. I collected the service call fee by card.
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Hollywood, MD 20636
Robert A.
Job Details:
05/24/2022
Cx's home address on file is incorrect and they did not answer the phone.; saved tckt
We serviced a
MAYTAG WASHER
Model MVWB765FW1
Near Fort Washington, MD 20744
Robert A.
Job Details:
05/24/2022
Cx complaint that the unit is leaking water. I inspected the unit to confirm the complaint. I found no error codes and ran a service cycle. All components passed with no issues or leaks. I found the water to be leaking from the water heater next to the unit not from the washers itself. The slope of the floor is making the water settle under the unit. The unit is working as designed. The cx needs to have someone stop the leak from the water heater. I collected the service call fee by check.
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Odenton, MD 21113
Shane B.
Job Details:
05/24/2022
"cx is in an appartment. the person living below her brought her pictures of water damage to thier ceiling which is below the cx's washer. i inspected washer. i found no saved codes. found no water stains or any signs of water on the floor, in the drain pan under unit or on the inside of the cabinet. ran service cycle. nothing leaked. informed cx water in her neigbors unit must be coming from somewhere else. unit is working as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Fort Washington, MD 20744
Robert A.
Job Details:
05/24/2022
Cx complaint that the unit is making a rattling noise. I inspected the unit and confirmed the complaint. The condensor is rattling against the cabinet. The unit is cooling fine with no other issues. I put create some space between the condensor and the cabinet. The unit is working as designed without any noises.
We serviced a
WHIRLPOOL OVEN
Model KSGB900ESS5
Near Silver Spring, MD 20904
Justin S.
Job Details:
05/24/2022
cx says the unit is not heating to the temp he sets it for. cx was in the middle of using it when i arrived. canceled the cycle and started a bake cycle to 425f. heard the ignitor clicking but doesnt ignite the gas x2 in a row. the cooktop is heating good. everything is very hot right now. the only error code is f2e1(stuck key) in memory. ordering parts the unit may need; ordrng 1 W10861656 (regulator) and 1 WPW10333842 (ignitor) and 1 W10860916 (module) and 1 W11100100 (control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near Williamsburg, VA 23188
Lucas R.
Job Details:
05/24/2022
"cx complaint water in ff, checked unit found evap drain clogged, cleared drain verrified drain, unit working as designed."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF302ESS01
Near Potomac, MD 20854
Justin S.
Job Details:
05/24/2022
cx says the unit cooled for a couple days before warming back up. unit is room temp when i arrived. the compressor is very warm but its not active or the fans but as i was hooking up guages the compressor and fans activated. the low side pressure is -22psi and the high side is 95psi. .5aac amp draw. unplugged the unit and pressures equilize to 20psi. the unit has no dye anywhere when checking with the uv light.pressurized the unit with nitrogen and taped the guages. sprayed all connections down with soap and water and nothing is bubbling. called tech support and spoke with an austin. file number 7733731894. pressure in the guages has dropped from the taped needle. tech has put the unit into unrepairable because under review for internal leak is not shown on the cbe info.
We serviced a
MAYTAG DRYER
Model MGD7230HW1
Near Hartfield, VA 23071
Lucas R.
Job Details:
05/24/2022
"cx complaint hose missing, per cx had purchased inlet hoses from home depot that were not delivered. not on reciept, advised cx on instalation of water line, unit works as designed, unit within 30 days."
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Harpers Ferry, WV 25425
Danny R.
Job Details:
05/24/2022
control isnt coming on lights up but wont funchiontion .; ordrng 1 W11561182 (touch pad) and 1 00-75-238 (washer)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Salisbury, MD 21804
Jonathon C.
Job Details:
05/24/2022
"cx complaint, unit leaking water and no lights on. tested, inspected unit. from cx description, the unit was completely off, it was leaking water from the ice maker due to it not cooling at the time. he reset the breaker and the unit came back on. upon arrival, i found the unit working as designed. i ran it through every test mode it has hoping to trigger a power failure. nothing did. soke to andy at WTL (sr7733724547) and he essentially said it could be *a list of a few known causes* but without the issue hppening while i was in the house. i would be unable to diagnose. seeing as this unit is OOW, i reccomended cx not cycle the power next time it happens but he is unwilling to due so as it would mean losing all of his food. cx paid 120 service call by card."
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Red Lion, PA 17356
Bernard M.
Job Details:
05/24/2022
"Cx complaint unit wouldn't turn on. When arrived found none of the buttons would light up when pressed. Accessed the junction box to checks voltage and noticed the wire harness was loose and not secure to terminal block. Tightened screw and made sure it was secure to block, unit powered on and ran through test cycle without issues. Unit checks good."
We serviced a
WHIRLPOOL RANGE
Model KSDB900ESS4
Near Glen Allen, VA 23059
Thomas B.
Job Details:
05/24/2022
Cx complaint unit is not working properly inspected unit removed and replaced the console assy charged 210.00 for replacement cx paid by check 9265
We serviced a
WHIRLPOOL FREEZER
Model WRX735SDHZ03
Near Gambrills, MD 21054
Shane B.
Job Details:
05/24/2022
"cx complaint is the freezer door sometimes being hard to open, having frost inside the freezer and the freezer light being out. i found all door gaskets sealing all the way around. no damage to freezer gasket or door. door opened smoothly. i found frost on some items in the unit and on the left interior of the door, bin and rail. light switch had ice on it keeping the switch from moving once ice was cleared the light worked properly. i found nothing wrong with the rails. i cleared all ice and frost form them and lubricated them. they now work smoothly and close all the way. unit is working as designed. cx paid for servie call."
We serviced a
WHIRLPOOL RANGE
Model JJW8530DDS28
Near Reston, VA 20190
Christian C.
Job Details:
05/24/2022
Installed parts. Tested unit. Oven is heating and no more error.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near ,
Eric F.
Job Details:
05/24/2022
"Confirmed cx complaint unit not defrosting. Put unit into forced defrost mode. Could hear defrost relay clicking on, buzzing, and turning back off. Possible faulty board or feedback from heating circuit. Ordering heater, control, UI, and harness. If issue persists after install please contact techline as that should be everything on heater circuit that we can replace.; ordrng 1 W11399844 (control) and 1 W11284720 (panel-ui) and 1 w11334745 (evap fan assembley) and 1 WP12729123 (heater)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404ESS3
Near Sandston, VA 23150
Gill G.
Job Details:
05/24/2022
verified cx complaint of unit door not closing and having resistance when door is closed. found tub gasket giving resistance when door is closed. door closes and latches when gasket is removed. gasket appears to be in backwards. reinstalled gasket and found the gasket is folded outward on the upper corners and giving resistance when door is closed.; ordrng 1 W11177741 (gasket)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Ijamsville, MD 21754
Brian R.
Job Details:
05/24/2022
cx complaint is back to square one with unit leaking water out front again from ice maker. mold is overfilling. found mold broke away from shaft and unit thinking its went into harvest and then filled and tray overfilled. replaced ice maker from VS and cx willl see how this one does he says. job complete.; used 1 w10873791 (Ice Maker) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Cobbs Creek, VA 23035
Lucas R.
Job Details:
05/24/2022
"replaced heater, tested, unit working as designed."
We serviced a
AMANA WASHER
Model NTW4516FW
Near Richmond, VA 23220
Joseph D.
Job Details:
05/24/2022
unit with main control fault must replace control when availeble; ordrng 1 W11170317 (cntrl)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ06
Near Front Royal, VA 22630
Ezra M.
Job Details:
05/24/2022
"installed capacitor and start relay, issue persists, compressor comes on for 2-4 seconds, relay clicks and turns off. ordering compressor, drier and fittings.; ordrng 1 W11542830 (compressor) and 1 W11504416 (8.5/6 Nr Ms 00 (suction Tube To Compressor) and 1 W11504431 (7/5 Nr Ms 00 (discharge Tube To Compressor)) and 1 W11109499 (drier-tube) and 1 W11504445 ( 5/4 Nr Ms 00 (heat Loop To Drier) and 1 W11504447 (5/1.8 Nr Ms 00 (capillary Tube To Drier) and 1 2count (2 count)"
We serviced a
KITCHENAID RANGE
Model KFGG504KPS0
Near Glen Allen, VA 23060
Thomas B.
Job Details:
05/24/2022
Cx complaint unit is not working properly inspected unit removed and replaced the fan assy same issue called whirlpool techline had me jump door switch and with parts replaced unit is working as designed per whirlpool informed cx left cx with SR number. SR 7733730822
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Centreville, VA 20120
Richard B.
Job Details:
05/24/2022
"CX complant , Washer makes loud humming noise. Inspected unitand found stacked washer and dryerto ohm out valves, Seems to be struggeling to fill l, Will need second tech . Further work needed. RB Please scedule with oter ticket for oven work. RB; saved tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM
Near Richmond, VA 23231
Joseph D.
Job Details:
05/24/2022
replacec shorted wire unit working properly
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near ,
Lucas R.
Job Details:
05/24/2022
"replaced heater, tested, unit working as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Mineral, VA 23117
Eric F.
Job Details:
05/24/2022
"Confirmed cx complaint unit not cooling. Found compressor not starting, unit kicks on then off again. Possible issue with start relay and capacitor or compressor itself. Ordering start relay and capacitor, will order compressor job if parts fail to fix unit. Spoke with office, rescheduling for thursday 5/26; ordrng 1 WPW10662129 (capacitor) and 1 WPW10197428 (start relay)"
We serviced a
JENNAIR OVEN
Model JGRP648HL00
Near Centreville, VA 20120
Richard B.
Job Details:
05/24/2022
"CX complant , Oven is buzzing ionce cooling fan comes on and RF burner flames are not right. Prior diagnosis found orriface needs changing . Changed orriface on RF burner and burner head and tested unit . Flames are even now and burning correctly. Found service pointer for cooling fan buzzing noise states to change foam strip thats a barrier between brace and cover on rear of stove. Not in stock . Further work needed. RB; ordrng 1 W10892422 (orriface holder)"
We serviced a
WHIRLPOOL WASHER
Model MVWB765FW0
Near Marshall, VA 20115
Ezra M.
Job Details:
05/24/2022
"f6e2 and f2e1 errors, unit unresponsive. getting correct 5vdc at console, corrosion on console pcb. unit will need new console. cust wants to think over quote. collected 120.00"
We serviced a
WHIRLPOOL DRYER
Model WED6620HC1
Near Easton, MD 21601
Jonathon C.
Job Details:
05/24/2022
"cx complaint, dryer not powering on. tested, inspected, verified complaint. cx said that when the unit runs, water comes from behind the ui. when the power button is pressed, the ui makes the power on sound but has no display. ordering UI and marking preid parts for return visit just incase.; ordrng 1 W11351728 (ui)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Gainesville, VA 20155
Ezra M.
Job Details:
05/24/2022
"installed new heater, verified no errors and no leaks."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Moseley, VA 23120
John P.
Job Details:
05/24/2022
"CX complaint unit banging checked unit found unit off balance, calibrated tested working as designed, explained to CX loading and cycle selection."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ
Near Winchester, VA 22601
Danny R.
Job Details:
05/24/2022
unit checksok leaking out water dispence from loose lines checksok now
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Dumfries, VA 22172
Robert W.
Job Details:
05/24/2022
"Cx Complaint is the unit is freezing food in the RC, Inspected unit and found the damper when in diag door open and closing there is still air passing when door says its closed. Ordering Damper to correct issue; ordrng 1 W11164593 (Damper)"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Virginia Beach, VA 23453
Carl A.
Job Details:
05/24/2022
cx complaint of unit not heating checked unit to find wire on heating element not fully seated causeing unit to heat intermittinly reseated wire on heating element tested unit works as designed
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Silver Spring, MD 20901
Samuel R.
Job Details:
05/24/2022
"cx complaint unit came damaged,inspected unit and coulod confirm cx complaint.replaced door panel and unit is now good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near California, MD 20619
Robert A.
Job Details:
05/24/2022
"I installed the ordered part and tested the unit for the cx. The unit is still not working. I checked for error codes in diagnostic mode: f4e3 f7e1. The fills and drains, just no wash motor at all. The control is sending 122v to the motor. I'm ordering a harness and a new sump motor assembly for the return visit.; ordrng 1 W11242945 (harness) and 1 W11084121 (turbidity sensor) and 1 W11025157 (sump motor)"
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW2
Near Suffolk, VA 23432
Zachery R.
Job Details:
05/24/2022
"cx complaint unit sounds like metal on metal. checked unit, unit displaying f7e7 cleared fault. calibrated and tested, verified grinding. come to find oil leaking from bearing onto gearcase, also suspension rods are weak. ordering gearcase, drive hub, lid lock, suspension to complete repair.; ordrng 1 W10528947 (drive hub kit) and 1 W11130362 (suspension) and 1 W11454734 (gearcase) and 1 W10721967 (drive pulley) and 1 W11307244 (latch)"
We serviced a
MAYTAG WASHER
Model MEDX655DW1
Near Springfield, VA 22153
Robert W.
Job Details:
05/24/2022
Installed Element and Switch tested unit and found unit is turning on and running but not heating found open TCO and an open thermal fuse. Ordering TCO thermal fuse; ordrng 1 279816 (TCO) and 1 WP3392519 (Thermal fuse)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSC503ESS01
Near Washington, DC 20005
Mitchell H.
Job Details:
05/24/2022
cx complaint unit not cooling. installed new compressor and vaccumed unit down. filled to reccomended and unit came on but compressor got super loud and sounded like unit was clogged. ordering both evaps and 3 way valve for return visit. please schedule as a 4 ct ss on return; ordrng 1 W11590197 (three way valve) and 1 WPW10239732 (evap) and 1 WPW10643261 (evap)
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Orange, VA 22960
Eric F.
Job Details:
05/24/2022
"Confirmed cx complaint unit not spinning out. Found belt unseated from drive assembley. Reseated belt, tested unit, unit working as designed."
We serviced a
JENNAIR RANGE
Model JGR8855BDS
Near Washington, DC 20009
Mitchell H.
Job Details:
05/24/2022
cx complaint unit not igniting well. instaled new bake igniter and unit is now working good and as desinged. collected labor. job compelted.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC300ESS03
Near Richmond, VA 23238
Jerod R.
Job Details:
05/24/2022
"customer has extended warranty, advised they needed to set appointment thru the extended warranty to be covered"
We serviced a
WHIRLPOOL RANGE
Model COULDNT CHECK
Near Washington, DC 20009
Mitchell H.
Job Details:
05/24/2022
got to cx door and he answered and let me know they are thinking on just getting a new stove as they had another company come out and look over it and parts arent available for it. moving on.
We serviced a
WHIRLPOOL FREEZER
Model WRF535SWHZ07
Near Washington, DC 20011
Roberto I.
Job Details:
05/24/2022
Replaced par ordered by prev tech. Unit good to go
We serviced a
WHIRLPOOL OVEN
Model KGRS303BSS0
Near Washington, DC 20008
Mitchell H.
Job Details:
05/24/2022
cx complaint unit not always re igniting. installed bake igniter and tested. unit is now wokring as desinged. job completed.