Service History 1156 - VIA Appliance

We serviced a

MAYTAG REFRIGERATOR

Model MRT711SMFZ00

Near Chesapeake, Virginia 23322

Zachery R.

Job Details: 06/01/2022

"replaced door, used heat gun to fluff gasket, tested, unit working as designed. left old door with cx."

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Poolesville, Maryland 20837

Julian H.

Job Details: 06/01/2022

replaced parts calibrated and working in all cycles

We serviced a

WHIRLPOOL OVEN

Model WFG550S0HZ2

Near Frankford, Delaware 19945

Frederick R.

Job Details: 06/01/2022

As i pulled up the CX came outside and stated the daughter is in the house and just tested positive for COVID this morning. CX wants to reschedule for anytime 10days out or more. SPoke to Megan and she is going to reach out to CX to reschedule; saved tckt

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHB04

Near Salisbury, Maryland 21804

Jonathon C.

Job Details: 06/01/2022

"cx complaint, no ice. replaced parts per prior diag. tested unit, unit working as designed. job is complete."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHV00

Near Walkersville, Maryland 21793

Ricky E.

Job Details: 06/01/2022

"customer stated that the unit is making ice, and the ice dispenser will not despense ice.. fnd the units wire harness at the base of the fzr door broken. the loom was cracked and multiple wres were broke... the customer is going to replace the unit due to high cost of the repair..."

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Hampton, Virginia 23666

Gill G.

Job Details: 06/01/2022

replaced heating element as per service pointer. tested. checked for leaks. unit is working as designed.

We serviced a

WHIRLPOOL WASHER

Model WTW6120HC2

Near Norfolk, Virginia 23503

Carl A.

Job Details: 06/01/2022

"cx complaint of unit not staying connected on wifi,called tech line spoke with Butch was advise to have the cx call the connected team to resovle issue as the unit is working as deisgned"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Virginia Beach, Virginia 23451

Carl A.

Job Details: 06/01/2022

"cx complaint of unit making noise checked unit to find no error codes at this time,found noise coming from splutch as the nut on the pulley had backed itslef off causeing it to grinded,replaced belt and; ordrng 1 W10721967 (drive pulley) and 1 W11239857 (belt), used 1 w10721967 (cam), and 1 w11239857 (belt) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Frankford, Delaware 19945

Frederick R.

Job Details: 06/01/2022

Replaced control per prior diagnosis. Rechecked all values and they were the same as before. Explained to CX to give the unit 24-48hrs to get to temps because it has been unplugged awhile. Unit working properly. Job is complete

We serviced a

AMANA DISHWASHER

Model ADB1400AGW3

Near Springfield, Virginia 22150

Lloyd B.

Job Details: 06/01/2022

"Cx complained the unit did not wash. Inspected the unit and found that it fills and drains but it does not wash. Went to test the connection at the sump and it was slightly backing out. I pushed it back in and tested and it now fills, washes and drains. Job complete"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Chesapeake, Virginia 23322

Zachery R.

Job Details: 06/01/2022

"cx complaint unit not cooling. upon arrival checked temps, fc and rc at room temp. all fans are working thermistors are in range, compressor is running, spoke with AR, was advised to order ss components to complete repair. ordering ss components. cx paid 120 cash; ordrng 1 W10756020 (compressor) and 1 W10248589 (evaporator) and 1 WPW10143759 (dryer) and 1 W10913906 (coupler) and 1 W11492867 (evap)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF993FIFM00

Near Powhatan, Virginia 23139

Jerod R.

Job Details: 06/01/2022

"tested unit, unit stil needs door , and will need upper icemaker line as heater is not working, also has faulty lower door switch; ordrng 1 W11384469 (switch) and 1 W11223012 (tube-water)"

We serviced a

KITCHENAID FREEZER

Model KRFF507HPS00

Near Owings Mills, Maryland 21117

Keith H.

Job Details: 06/01/2022

cx complaint is lights arent working inspected unit and found the freezer light and top lights out . ordering module kit per service pointer; ordrng 1 W11601310 (module)

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFC302ESS06

Near Odenton, Maryland 21113

Alexander D.

Job Details: 06/01/2022

replaced left rc door and hinge. tested unit. unit is now working properly

We serviced a

KITCHENAID COOKTOP

Model KCGD500GSS00

Near Glenn Dale, Maryland 20769

Alexander D.

Job Details: 06/01/2022

"cx complaint unit leaking gas from LF burner. turned gas on and used gas sniffer to check for leaks. picking up leak from all 4 burners at this time, no leaks under unit. ordering manifold, covered by entitlements. called safety to document 7731159495. safety said they will provide auth# to cover labor as well but is having system updates right now and will need a couple hours to get auth#. safety said they will call via office tom provide concessions to cover labor. only 2 manifold in stock @tribles, call cx to schedule return visit once we have eta on part.; ordrng 1 W10907218 (manifold)"

We serviced a

MAYTAG WASHER

Model MHW5630HW3

Near Mount Airy, Maryland 21771

Ricky E.

Job Details: 06/01/2022

"ck fnd unit stuck in rince... reset power and verified operation, unit ks ok.."

We serviced a

WHIRLPOOL COOKTOP

Model WCG97US0HS00

Near Midlothian, Virginia 23114

Joseph D.

Job Details: 06/01/2022

"replaced cooktop and knobs, unit now working properly"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHW08

Near Newark, Delaware 19713

Taylor F.

Job Details: 06/01/2022

Cx complaint is low ice production. Tested inspected and verifed complaint. Found the ice bin to be empty. IM did cycle and refill when jumped but cx said it hasnt made ice in a week or so. Ordering ice maker. Cannot reschedule at this time.; ordrng 1 W11546935 (ice maker)

We serviced a

WHIRLPOOL WASHER

Model WFW72HEDW0

Near Severna Park, Maryland 21146

Eric W.

Job Details: 06/01/2022

"cx complant of unit giving error code and running for long piord of time and time on fromt not changing found 4 error f3e1 f6e3 f8e3 f9e1 inspected unit found unit fills and drains unit will need new pressure switch and controland ui; ordrng 1 WPW10750475 (Assembly, Iml)"

We serviced a

KITCHENAID ICE MAKER

Model KUIS18NNTB0

Near Potomac, Maryland 20854

Julian H.

Job Details: 06/01/2022

replaced cutting grid went to replaced pump and found corroted wires to water level sensor and wire harness ordering more parts CX PIF; ordrng 1 WPW10548509 (sensor) and 1 WP2310092 (harns-pump)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRV986FDEM

Near Midlothian, Virginia 23113

Joseph D.

Job Details: 06/01/2022

"cx complaint of humming from freezer fan, found fan covered in ice due to freezer drawer rails not pulling door in properly creating air leak and frost at evaporator. quoted cx for repair. declined.; ordrng 1 W10625067 (bracket 17778) and 1 W10625068 (bracket 17781)"

We serviced a

WHIRLPOOL RANGE

Model KSGG700ESS2

Near Boonsboro, Maryland 21713

Danny R.

Job Details: 06/01/2022

installed parts checks ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Chantilly, Virginia 20151

Richard B.

Job Details: 06/01/2022

"CX complant. Veggie drawer is rough and hard to pull out and push in and door squeaks when closing. Inspected unit and found veggie drawer is rough to pull out.. Used CX petrolium jelly and lubricated rails on drawers and glides slide easy now. Used a little vegi oil and lubricated fresh food door gasket and squeak subsided, Advised CX for optimal cooling of fresh food compartment food can not be pushed all the way to back of fridge blocking air flow to fresh food compartment. Job completed , RB"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ15

Near Baltimore, Maryland 21237

Neil H.

Job Details: 06/01/2022

"CX COMPLAINT I/M NOT WORKING FOUND 120 GOING TO I/M BUT NO MOVEMENT NEW I/M NEEDED.; ordrng 1 W11548540 (Assembly, Icemaker (complete))"

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ0

Near Mechanicsburg, Pennsylvania 17055

Bernard M.

Job Details: 06/01/2022

"Replaced heater per service pointer #11540964, ran unit on test cycle and unit ran and heated without any leaks. Unit checks good"

We serviced a

JENNAIR RANGE

Model JES9800AAB

Near Richmond, Virginia 23235

Joseph D.

Job Details: 06/01/2022

"replaced element and coil, yet coil does not run when supplied power. both units sub with original part but for some reason i think there is a compatibility issue. must replace both rop1y please to eliminate issues.; ordrng 1 W10823709 (elmnt-surf) and 1 71001612 (inf switch)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Baltimore, Maryland 21218

Shane M.

Job Details: 06/01/2022

nstalled in sump. raned a test cycle. unit working properly.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS311SDHB

Near Georgetown, Delaware 19947

Frederick R.

Job Details: 06/01/2022

CX complaint is unit not cooling. This is a RAC unit that is under 2 yr warranty. The CX has the unit sitting out on the back screened in porch. This does not meet the installation requirements of the unit only being used indoor. The fluctuating temperature is the reason that it is not working properly. SPoke to Jose at RAC Georgetown and he is going to have it transported back to store. Job is complete

We serviced a

JENN-AIR DISHWASHER

Model JDTSS246GS0

Near Virginia Beach, Virginia 23452

Carl A.

Job Details: 06/01/2022

"cx complaint of ui freezing up,checked unit to find the following error Fce2,found that the ui is bowing up allowing moistior to get in to the ui ordering parts needed for repairs; ordrng 1 W11308811 (cntrl-elec) and 1 W11302461 (console)"

We serviced a

WHIRLPOOL COOKTOP

Model WFG505M0BS3

Near Halethorpe, Maryland 21227

Robert L.

Job Details: 06/01/2022

"cx complaint front burners not always lighting, cleaned burner heads and filed open opening for gas to ignitor, adjusted flames, now 1-2 click ignition on all burners, tested all ops ok, collected120 visa"

We serviced a

MAYTAG WASHER

Model MVWC465HW3

Near Salisbury, Maryland 21804

Jonathon C.

Job Details: 06/01/2022

"cx complaint, unit making a screeching sound. replaced parts from prior diag. tested unit, working as designed. job is complete. cx mention the unit strugles to balance. basket seem slightly out of round. told cx to try the unit with the new gearcase and if the oob issue persists, we would order a basket."

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Boonsboro, Maryland 21713

Danny R.

Job Details: 06/01/2022

foiund conrtrol locked up reset control runs fine now. cx is dispaointed n having to load unit precicly the right way .and she is not happy

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Fredericksburg, Virginia 22406

Tanner B.

Job Details: 06/01/2022

Installed new heater and tested unit . job complete

We serviced a

WHIRLPOOL OVEN

Model WGE745C0FS01

Near Baltimore, Maryland 21209

Keith H.

Job Details: 06/01/2022

cx complaint is top oven not cooking correctly inpsected unit no errors in diagnositcs found the sensor a little out of range i repalced sensor tested it unit is accurate

We serviced a

WHIRLPOOL OVEN

Model KSDB900ESS3

Near Henrico, Virginia 23229

Joseph D.

Job Details: 06/01/2022

"unit with f2e1 erros, reseated and cleaned connection, unit working properly. if problem persists, will need console as per service guide."

We serviced a

WHIRLPOOL WASHER

Model WFW560CHW0

Near Tysons, Virginia 22102

Emmanuel R.

Job Details: 06/01/2022

"Cs unit doesnt want to do anything, Confirmed complaint, only the LOC button works. after testing i found the control module isnt responding to any commands. Replaced control module and tested unit. Unit is now working as designed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF532SMHZ06

Near Charles Town, West Virginia 25414

Danny R.

Job Details: 06/01/2022

"foiund ,loose conection to icemaker reseated harness icemaker works fine"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Hanover, Maryland 21076

Robert L.

Job Details: 06/01/2022

"cx complaint not drying dishes, cx had unit running on arrival, found f4e3, f7e1, but sump working fine, found rinse aid empty, filled rinse aid and set to max, ran diagnostics and heater activated, somethign caused heater error, cx said first run had no water by accident, tested all ops ok"

We serviced a

WHIRLPOOL DISHWASHER

Model KDTE254ESS2

Near Towson, Maryland 21204

Keith H.

Job Details: 06/01/2022

cx complaint is top rack falling inspected unti and found the adksuter broken and teh posistioner missing ordeirng both parts cx paid in full; ordrng 1 WPW10546503 (adjuster) and 1 WPW10195840 (positioner)

We serviced a

MAYTAG DRYER

Model MED7230HW2

Near La Plata, Maryland 20646

Robert A.

Job Details: 06/01/2022

I installed the ordered part and tested the unit for the cx. the unit is working as designed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Fort Washington, Maryland 20744

David J.

Job Details: 06/01/2022

Cx complaint unit not making ice. Inspected unit and found ice maker switch was turned off. Turned back on and Ive maker started working. Water did fill ice tray. Explained to Cx if problem occurs again. We will order an ice maker for return visit. Unit is now working as designed.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FSS00

Near Fort Washington, Maryland 20744

David J.

Job Details: 06/01/2022

Cx complaint lights out and no water. Inspected unit and found wire disconnected behind pantry. Plugged in and lights work. Checked water line and nothing coming out. Cx stated plumber came out and turned off water. Doing a new kitchen. Will call us if water does not come back out after plumber comes by.

We serviced a

MAYTAG WASHER

Model MVWC465HW3

Near Virginia Beach, Virginia 23464

Branden R.

Job Details: 06/01/2022

"cx complaint washer won't turn on - no operation - top load washer , checked unit found power supply connetion on control not properly seated , unit will power on and once you touch unit it turns right back off cause of lose connetion , reseated and tested unit is now washing as designed and running smooth , unit is running as designed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT148FZDM04

Near Lanham, Maryland 20706

Shawn D.

Job Details: 06/01/2022

builders complaint unit is not cooling never worked said it makes a noise then turns off. inspected unit both section room temps and compressor buzzing and grindingwhen starting then clicks off. compressor is bad. ordering compressor for return with s.s. tech 2 count job; ordrng 1 W11370574 (compressor kit) and 1 W11504415 (coupler) and 1 W11504431 (coupler) and 1 W11506619 (coupler) and 1 W10913906 (coupler) and 1 W11109499 (drier) and 1 s.s.techonly (s.s. tech only) and 1 2countjob (2 count job)

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS04

Near Chantilly, Virginia 20152

Daniel J.

Job Details: 06/01/2022

no ice production passed harvest test test 45 valve noise but no water removed and replaced dual valve tested again unit filled with water

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS973CIDM00

Near Fredericksburg, Virginia 22406

Tanner B.

Job Details: 06/01/2022

1 W10779331 compressor 1 wpw10143759 and 1 w10913906 if cx calls back. poor cooling in both sections . compressor running very hot. needs compressor and access ports .. cx paid svc call only. left qoute

We serviced a

WHIRLPOOL RANGE

Model WFC315S0JS1

Near Chesapeake, Virginia 23320

Zachery R.

Job Details: 06/01/2022

"cx complaint unit working intermittently, checked unit. unit has 245vac supplied and terminal block is good. cx stated they had power surge since then unit hasnt working properly, heard relay in control constantly clicking. ordering control to complete repair.; ordrng 1 W11553209 (control)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEYM05

Near Manassas, Virginia 20112

Demonte S.

Job Details: 06/01/2022

Inspected the unit. Found that the cx is saying that there is Ice Build Up under the Freezer Drawer. (Technical service pointer W11397260.S - Code = S38253.) Removed all Ice. Installed new Duck Build. Tested the unit. Unit is working as Designed. Cx paid in full by Check.

We serviced a

AMANA DRYER

Model NED4655EW1

Near Lexington Park, Maryland 20653

Robert A.

Job Details: 06/01/2022

"Cx complaint that the unit is not heating at all. I inspected the unit and confirmed the complaint. I found the unit is getting 243v from the wall and at the terminal block. I check the fuses and element, all are good except the element it is reading OL. I replaced the element and tested the unit for the cx. The unit is working as designed. I recommended the cx to shorten the duct length, it can cause heating issue in the future."

We serviced a

KITCHENAID RANGE

Model KSDB900ESS4

Near Suffolk, Virginia 23434

Zachery R.

Job Details: 06/01/2022

"replaced all parts. tested, unit working as designed. left old parts with cx."

We serviced a

MAYTAG WASHER

Model MVWB765FW3

Near Virginia Beach, Virginia 23456

Jason T.

Job Details: 06/01/2022

"Installed all parts to complete the repair, calibrated and tested unit...working as designed."

We serviced a

AMANA DISHWASHER

Model ADB1400AGS3

Near Chesapeake, Virginia 23325

Carl A.

Job Details: 06/01/2022

"replaced all parts,tested unit works as designed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ04

Near California, Maryland 20619

Robert A.

Job Details: 06/01/2022

Cx complaint that the unit is not dispensing cubed ice and the gasket is not sealing well. I inspected the unit and confirmed the complaints. I found the ice bin mouth had ice chunks stuck in the blades. I also found the gasket has torn and seperated allow air to escape which can effect the cooling performance. I installed the new RC door gaskets and tested the unit for the cx. The unit is working as designed.

We serviced a

WHIRLPOOL OVEN

Model WFC315S0JS1

Near Norfolk, Virginia 23517

Carl A.

Job Details: 06/01/2022

"cx complaint of oven not heating to proper temp,took temp readings came to 309 after readings ordering board and temp probe; ordrng 1 WPW10181986 (sensor) and 1 W11553209 ( Control, Electronic (lcx) (black))"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF300ESS01

Near Fairfax, Virginia 22033

Richard B.

Job Details: 06/01/2022

"CX complant. Dosent use ice so wants ice maker removed from freezer and disconnected. Inspected unit and found ice maker hangingg down in freezer compartment. Found fill well snapped off ice maker. Removed ice maker from freezer and disconnected harness . Left broken ice maker with CX . Job completed, RB"

We serviced a

AMANA MICROWAVE

Model AMV2307PFS05

Near Reston, Virginia 20191

Christian C.

Job Details: 06/01/2022

Cx complaint unit range bulb burnt out and had a burning smell. Called safety 7733111483. Found thermal event on control. Replaced control and holder. Found lamp had a broken filament. Reordering lamp.; ordrng 1 8206232A (lamp)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ12

Near Abbottstown, Pennsylvania 17301

Drew B.

Job Details: 06/01/2022

cx complaint that unit is still making noise from front under the cover by the condensor and makes aloud rattling type sound all fans and compressor etc are functional and no noise.. will need the following materials for possible sound dampening of the condensor rattling when running will need to til unit back to insulate the condensor to help any prevention of noise. call when in to reschd with cx.; ordrng 3 2162499 (sleeves)s and 3 4318168 (thermal mastic)s

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS0

Near Middletown, Delaware 19709

Taylor F.

Job Details: 06/01/2022

Replaced tub per previous diagnosis. Tested unit and unit is working as designed. Job is complete.

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ0

Near Virginia Beach, Virginia 23453

Branden R.

Job Details: 06/01/2022

"came out for heating element - sp w11540964 - special project s17304 - pre-id heater bushing w11537778�- . . . checked unit and uninstalled to replaced heating element with proper part , reinstalled and tested unit is running as designed with no leaks ."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAHZ1

Near Powhatan, Virginia 23139

Jerod R.

Job Details: 06/01/2022

"tested unit found unit had no issue at this time started each cycle 2 times with no issues , unit is fully functional"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Baltimore, Maryland 21239

Shane M.

Job Details: 06/01/2022

replaced element from vanstock for SP. tested the unit. unit working properly.; used 1 w11537778� (element) from stock

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Eldersburg, Maryland 21784

Justin S.

Job Details: 06/01/2022

cx says the unit got an f7e1 error code. found no error codes in memory but cx says he cleared them. ran the diagnostic cycle and the unit is filling draining agitating and starts spinning but sounds like its dragging. the agitator is spinning fster than the basket. the cycle got the f6e3(communication) and a f7e4(basket reengagement). basket spins freely by hand. the unit needs parts; ordrng 1 W11449841 (gearcase) and 1 W10734521 (shifter) and 1 W10915700 (stator) and 1 W10754448 (clutch) and 1 W10915701 (rotor)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBM01

Near Reisterstown, Maryland 21136

Justin S.

Job Details: 06/01/2022

the unit has the refrigerator evaporator completely frosted over. melted the ice and replaced the harness and installed the service kit. the unit is now cooling good. the unit is now good

We serviced a

KITCHENAID ICE MAKER

Model KRFF507HPS02

Near Fredericksburg, Virginia 22405

Tanner B.

Job Details: 06/01/2022

"1 W11405309 and 1 W10898445 and 1 W10870822 if cx calls back .. installed new IM assembly due to e5 error in step 56.. replaced IM and ran tests 57,56 and 45 . passed . job complete"

We serviced a

WHIRLPOOL RANGE

Model WFE320M0JS0

Near Franklin, Virginia 23851

Zachery R.

Job Details: 06/01/2022

"cx complaint burner working intermittently. checked unit, unit has proper voltage, checked burner and switch, switch is not cycling and burner is reading open, ordering switch and burner to complete repair; ordrng 1 WP3149400 (switch-inf)"

We serviced a

WHIRLPOOL MICROWAVE

Model MVWP575GW0

Near Baltimore, Maryland 21214

Shane M.

Job Details: 06/01/2022

cx complaint the unit isnt washin proper. found stripped based & stripped hub. replaced both & cam asm. recalibrated the unit. unit working properly.

We serviced a

WHIRLPOOL DRYER

Model WET4024HW0

Near Alexandria, Virginia 22304

Lloyd B.

Job Details: 06/01/2022

"Cx complained the washer did not spin. Inspected the unit and found there is an E4 error code. In diagnostics, the lid switch does pass but speaking with tech support, we are unsure if when the basket goes to spin, a contact breaks in the switch or the control is faulty. Unit needs new control and lid switch and harness; ordrng 1 W11371714 (lid switch) and 1 W11189137 (control) and 1 W11174382 (harness)"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Westminster, Maryland 21157

Justin S.

Job Details: 06/01/2022

replaced element per Technical Service Pointer #: W11540964. the unit is not leaking after testing.

We serviced a

MAYTAG REFRIGERATOR

Model MFI2569VEQ1

Near Midlothian, Virginia 23112

John P.

Job Details: 06/01/2022

"Installed control programed, tested working as designed"

We serviced a

AMANA REFRIGERATOR

Model ASD2575BRW01

Near Norfolk, Virginia 23508

Carl A.

Job Details: 06/01/2022

replaced all parts tested unit works as designed

We serviced a

KITCHENAID REFRIGERATOR

Model KSSC48QVS06

Near Potomac, Maryland 20854

Julian H.

Job Details: 06/01/2022

CX complaint about butter door bin not closing properly inspected and found thatpins that holds door in place are breaking this has caused trouble for Cx to close refrigeratot door stays on the way also produce will go fly when door is swing to be close; ordrng 1 W11348580 (bin utiltity)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDEM

Near Chesapeake, Virginia 23320

Jason T.

Job Details: 06/01/2022

"Cx complaint, water leaks from the top of the fridge cabinet, found inlet valve leaking, also found all door handles loose. Installed pre-i'd inlet valve, applied adhesive to secure the door handles. Ran factory diagnostic test to verify unit operation, set unit to an 8hr defrost...working as designed.; ordrng 1 WP4210460 (Adhesive), used 1 WP4210460 (Adhesive) from stock"

We serviced a

WHIRLPOOL DRYER

Model NED5800HW1

Near Virginia Beach, Virginia 23452

Branden R.

Job Details: 06/01/2022

"cx complaint not starting or not operating - dryer checked unit found UI will no respond to anything , uninstalled and found main control was not flashing green , tested power to unit and had proper 240 vac , found control getting proper vac but no respond replaced main control and UI tested unit , unit is now powering on and running as designed , reinstalled and tested again unit is running as designed ."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDB01

Near Fairfax, Virginia 22031

Richard B.

Job Details: 06/01/2022

"CX complant, Doors sent were unacceptable. New dooers recieved were two fresh food doors and one freezer door. One of the fresh food doors sent is marred across the bottom and unusable . Installed the two doors that were usable using existing hardware Bins and rails and handles. Will need a door badge as well as a handle plug to complete RB; ordrng 1 W10830983 (plug handle) and 1 W11178521 (badge)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW02

Near Manassas, Virginia 20112

Demonte S.

Job Details: 06/01/2022

Inspected the unit. Found that the cx is saying that the Freezer Section keeps fluctuating in temperature. Checked the Freezer Section. Found that the cx has items in the Freezer Section covering the Vents. ( Advised that the cx keeps all items off the back wall. ) Checked the Evaporator Section. Found Ice / Frost Build Up. Removed all Frost / Ice. Checked the Thermistor. Found that the Thermistor is reading Open Line. Installed new Thermistor. Unit is starting to Cool. Unit is working as Designed.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC302ESS0

Near Washington, District of Columbia 20001

Ricardo S.

Job Details: 06/01/2022

"repalced filter head, unit tested with cx and dispenser working ok"

We serviced a

KITCHENAID DISHWASHER

Model KUDA03CTBS3

Near Arlington, Virginia 22205

Emmanuel R.

Job Details: 06/01/2022

"Cs he turned on the dishwasher one night and went to bed, woke up in the morning and unit was still running ,unit overflowed and flooded kitchen. I pulled unit out and cheked for leaks , no leaks at the sump at all ,unit drains and wash pump turns on intermittenly. I noticed under diagnostics it freezes midway thru test cycle and never completes it, unit would turn on and off by itself and drain pump doesnt activate when you to drain it most the time. The control is very unpredictable. Needs a control module,ordering control. Spoke with Mike Renner.; ordrng 1 WPW10084141 (control)"

We serviced a

WHIRLPOOL DRYER

Model WED4950HW0

Near Baltimore, Maryland 21214

Shane M.

Job Details: 06/01/2022

cx complaint the unit isnt drying. found only 120v to unit. voltage issue.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Nottingham, Maryland 21236

Neil H.

Job Details: 06/01/2022

REPLACED THE HEATER PER SP UNIT TEST/CHECKED GOOD.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW01

Near Baltimore, Maryland 21206

Shane M.

Job Details: 06/01/2022

"cx complaint the unit isnt cooling. found unit unplugged. plugged unit up, found compressor buzzing. ohmed out compressor found 15.6 one side & 7.8 on other. tried new start device w capacitor. no change. unit needs an compressor w drier. unit covered for 5yrs. cx paid svc by card.; ordrng 1 WPW10507886 (compressor) and 1 W10843121 (drier)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRSC703HPS01

Near Frederick, Maryland 21701

Brian R.

Job Details: 06/01/2022

replaced all parts needed and sent back what s not as Freezer door came with some of the parts. advised cx to give unit a few days to see how it does and call back if needed. job complete.

We serviced a

WHIRLPOOL DISHWASHER

Model KDTM604KPS0

Near Frederick, Maryland 21704

Brian R.

Job Details: 06/01/2022

replaced heater and tested unit. no leaks seen and unit checks. job complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Mechanicsburg, Pennsylvania 17055

Bernard M.

Job Details: 06/01/2022

"Replaced tube and gasket, jumped icemaker to fill without evap cover, and filled until it overflowed to ensure water wouldn't leak from inside tube in which it didn't. Reinstalled evap cover and jumped icemaker, it harvested and filled with water without leaks. Unit checks good"

We serviced a

MAYTAG WASHER

Model MHW5630HW3

Near Virginia Beach, Virginia 23453

Branden R.

Job Details: 06/01/2022

"cx complaint unit not draining , checked unit found no error codes , tested unit in normal and found unit skips drain while spinning ,unit running whole cycle and doest drain at the end .killed power to then restored power unit is properly drainin when reseting the unit . unit has a bad control , also will replace pressure switch while replacing acu for repair , ordering control for repair .; ordrng 1 W11550649 (acu)"

We serviced a

JENN-AIR COOKTOP

Model JGD3430GS00

Near Sterling, Virginia 20165

Ezra M.

Job Details: 06/01/2022

"installed right front ignitor, verified burner lighting properly, checked all simmer flames, unit working properly."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT314TFDW00

Near Crozet, Virginia 22932

Kyle A.

Job Details: 06/01/2022

Installed parts and tested unit and unit is now as designed.

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Sterling, Virginia 20165

Ezra M.

Job Details: 06/01/2022

"ui not responding properly, not starting cycles. found corrosion on UI, replaced UI, ran diag cycle, verified no errors."

We serviced a

WHIRLPOOL MICROWAVE

Model WMH78019HZ05

Near Fredericksburg, Virginia 22405

Tanner B.

Job Details: 06/01/2022

"Found the cx stated the units door not responding and bulb out.. found loose connection at door connection .. reseated and tested operation. unit now responding. found shorted buld, unit needs new bulb.; ordrng 1 W10709921 (bulb)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Richmond, Virginia 23229

Joseph D.

Job Details: 06/01/2022

"found ice arm off its mount, leaking icemaker jamming up sliders. removed ice and reset icemaker. working properly. confimed via office that rediagnosis is covered."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ12

Near Charles Town, West Virginia 25414

Danny R.

Job Details: 06/01/2022

flound unit with loose water conectioom and ikadjujsted harness checkok

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Stanardsville, Virginia 22973

Eric F.

Job Details: 06/01/2022

Cx rescheduled with office.; saved tckt

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near Annandale, Virginia 22003

Lloyd B.

Job Details: 06/01/2022

Cx had a unit that needed the upgraded element. Installed new heater and the unit shall heat and not leak. Job complete

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF707ESS01

Near Midlothian, Virginia 23112

Jerod R.

Job Details: 06/01/2022

placed data logger; saved tckt

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Suffolk, Virginia 23434

Zachery R.

Job Details: 06/01/2022

"replaced heater, tested, no signs of any leaks, no faults, unit working as designed. left old part with cx."

We serviced a

MAYTAG WASHER

Model MVW6200KW0

Near Inwood, West Virginia 25428

Danny R.

Job Details: 06/01/2022

installed parts checksok

We serviced a

WHIRLPOOL FREEZER

Model WSZ57L18DM04

Near Chesapeake, Virginia 23321

Zachery R.

Job Details: 06/01/2022

"cx complaint unit not cooling in fc, checked temps, rc at 43, fc at 63 degrees. fans are working and compressor is on. come to find defective control not sending voltage. replaced control, waited about 5 mins, verified unit is attempting to cool down. advised cx to keep eye on temp."

We serviced a

WHIRLPOOL RANGE

Model WOD51EC0AS01

Near Sterling, Virginia 20165

Ezra M.

Job Details: 06/01/2022

installed outer door glass.

We serviced a

KITCHENAID HOOD

Model KVIB602DSS1

Near Great Falls, Virginia 22066

Christian C.

Job Details: 06/01/2022

Installed parts. Unit now works on all blower settings and led settings.

We serviced a

KITCHENAID COMPACTOR

Model KTTS505ESS0

Near Richmond, Virginia 23229

Joseph D.

Job Details: 06/01/2022

"replaced all ordered parts, container/panel etc and unit now opening properly"

We serviced a

WHIRLPOOL RANGE

Model JGCP536HM00

Near Great Falls, Virginia 22066

Christian C.

Job Details: 06/01/2022

Installed all parts. Tested all burners. All working properly. Griddle also heating. Unit is working as designed.

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