"x complaint that unit not running after last ss repair on the 31st. i found the unit back installed in wall of rv, was able to access the componets from behind and hooked guages to the unit and reading 75 on high side and 20in vaccum when hooked on low side.... fans all run just no cooling. had called wp techline spoke to Drew... nitrogen bubble test 140psi blue solution ... if no signs pressure drop hot inlet/outlet adding straders on that loop of 140psi gas loop pn#12458 compression adapters on... contact customer resolution if not thrilled with that... 7733790857 per techline recommended senior sealed system tech with on going failures nd unhappy cx... with waiting for rv to have back to take home please advsie unhapy cx and uncertain of repair to bring SENIOR ss tech per WP..; ordrng 1 4count (4 count) and 1 W11506623 (lockring) and 1 W11504445 (lock condensor lines) and 1 W11546605 (evap) and 1 W11504449 (cap tube evap LR) and 1 W11506619 (EVAP COUPLER) and 1 NITROGEN (nitrogen) and 1 W11109499 (drier) and 1 W11504433 (heat loop drier coupler) and 1 W11504447 (cap tube to drier LR) and 1 W11504415 (coupler) and 1 W11580057 (compressor) and 1 W11504431 (high side to compressor) and 1 W11506619 (coupler compressor), ordrd 1 00-55-141"

cx complaint unit bubbling noises all day and fridge will only turn off 1 time a day temps are alot better she said now. inspected unit confimred bubbling from s.s. oil got stired up from last visit so flushed system and same isssue compressor is really hot and does make a tapping noise. ordering another compressor kit for return to hopefully fixed issue; ordrng 1 W11370574 (compressor kit) and 1 W11504415 (coupler) and 1 W11504431 (coupler) and 1 W11506619 (coupler) and 1 W10913906 (coupler) and 1 nitrogen (nitrogen) and 1 s.s.techonly (s.s. tech only) and 1 W11109499 (drier) and 1 2countjob (2 count job)

replaced sumo motor assy and heater. unit tested ok

inspected unit confimred bad heater snapped pic. replaced heater then tested no leaks. unit is good

replaced sump and tested and unit leaked. pulled unit again and sump sitting right. made sure things were tight and in place and still leaking. new sump has bad seal. will reorder part and office will schedule.; ordrng 1 W11460945 (Sump)

"Installed the Compressor, Coupler, Drier & Gasket. Pulled Vacuum. Unit is holding Vacuum. Filled the unit. Unit is starting to Cool. ( Any questions please check Sd Pictures.)"

Installed the Door. Tested the Door. Unit is working as Designed. ( Any questions please check Sd Pictures.)

CX complaint about unit being loud rolled drum by hand and can heard tub bearing very loud also tested on drain/spin and basket not floating properly tub transmission splattering oil on the floor need TUB BASKET REPLACEMENT 2 COUNTS JOB CX DECIDED NOT CONTINUE WITH REPAIR ; ordrng 1 W10296143 (basket) and 1 W10193886 (tub outer) and 1 2COUNTSTUBREPLACEMENT (TUB REPLACEMENT)

as per previous tech was able to access unit and replace parts. tested unit and unit now checks good no further work needed

"cx complaint, unit not cooling. tested, inspected unit. unit was at a My Way Leases so it had not been plugged in for weeks. believe it was a frozen evap. verified thermistor functionality for FC & RC at room temp. check evap fan operation and frost pattern. unit working as designed, job is complete."

"installed diffuser, added addition permangum to seal back side, tested all ops ok"

"cx complaint, broken lid strike. replaced parts per prior diag. tested unit, unit working as designed. job is complete."

"installed parts cx didnt want to sign leave behind , she didnt clear out of out dishes and refused to turn power off to unit , told them if called back they will be charged if we find nothing wrong with unit ."

reinstalled gasket cx wasnt happy how it fits but its to facktory fit chrcksok

replaced drive pulley gearcase belt and top right side still higher than left after hinge and lid and top replaced ordering both hinges and new lid no signs of damage but when placed back on cabinet right side higher than left if right side is pressed down left back corner will raise up if not screwed down ; ordrng 1 W11089573 (channel top rear) and 1 W11384398 (channel top front) and 1 W11551376 (right hinge) and 1 W11551369 (left hinge)

"installed part and verifed operation, unit cks ok.."

"customer stated that the unit wasnt functioning.. fnd unit not turning on... reset power and the unit powered up.. when running the unit made a loud sound.. fnd lint in the blower, cleared the lint and the sound went away... unit xks ok.."

cx says they havent had a cooling issue with the unit since the last repair. says ice cream has always been frozen. replaced the control brackets and fan. the unit doesnt need the compressor at this time

replaced element per Technical Service Pointer #: W11540964. tested and the unit is not leaking.

cx says they plug the unit into any outlet and it trips the breaker. found that when i plug the unit in it does trip the breaker. was able to find no resistance between l1 and n on the cord. compressor resistance is good. disconnected everything from the control and found the unit doesnt trip the breaker. added connections back until i found the p3 connection is whats tripping the breaker. the condencer fan and compressor activated without tripping the breaker. disconnected everything off the ice maker assembly and reconnected and nothing tripped the breaker. the unit is beginning to cool good. put the unit into diagnostics and test 25 activates the ice maker and does a full revolution and fills. the unit hasnt tripped the breaker after testing all components on p3.

replaced all parts and tested and checked unit. unit checks. advised cx to use unit a few times and see how it does and call back if needed. job complete.

replaced suspension and tested with load no leaks checks good

Cx complaint units door gasket frayed and the metal came out. The insert the customer thought was burned it was just metal color of the insert snake skin. Removed and replaced the door gasket and added new adhesive tested and inspected for proper use unit now functions normally

"cx complaint the RC isnt getting cold enough. found temps near 42F (cx has digital temp) put unit into test mode, found a weak evap fan.. ordering UI, evap fan w blade sr7733793068; ordrng 1 W11566894 (UI) and 1 W11396715 (evap fan) and 1 WP2169142 (fan blade)"

8-2 9-1 a-1 6-2 ck fnd unit has multiple circuit faults.. the fill circuit has issues and the unit partially fills.. the units drain circuit has issues.. the units diverter is not returning to the home position. and the unit is giving faulse errors.. need parts...; ordrng 1 W11305308 (cntrl-elec) and 1 W11175771 (valve-inlt) and 1 WPW10469574 (vent asm)

"cx complaint is ice maker is very slow making ice. said its been about 4-5 days to get a 3rd of bucket full. also said things were melted together a bit and some how a hole blew out the bottom. took temp readings of 11 in Freezer 55 in FF 51 and 31 through ice maker. found freezer evap frozen again. 2nd time for this issue cx said, also FF evap frozen over as well. unit will need parts as well as updated controls and boards. unit needs 2 evaps defrosted as well and extra time will be needed. have to fix cooling issue as i believe thats the issue with slow ice is the temps. as soon as approval is given and parts are in office will schedule.; ordrng 1 W11032800 (Evaporator Fan Motor) and 1 W11089931 (UI Black) and 1 W10843055 (Main Control) and 1 W10846539 (EvaporatorFan Motor)"

"Cs refrigerator isnt cooling but freezer is, I found that moisture is entering the unit somehow and blocked the return vents to the the fridge not allowing cold air to circulate. The top of the gasket in the freezer door had alot of ice build up but it was sealing . I defrosted vent and took my heat gun to the door gaskets so it can expand and make a better seal. Evap heater turn on and the drain isnt clogged.Unit is now working as designed , advised customer to call us back if problem persist."

"once again part was not round once installed gap on one side, tried to bend into shape would not work, also rear gasket glued on crooked, reordering drum..........must be ispected by MA/MR.... and shipped by us so both damaged drums can be picked up; ordrng 1 W10899578 (drum)"

i was able to access unit and replace the front panel. after install i test door and unit now checks good.

cx complaint ice forming on freezer door. was able to access unit and found that the fresh food drain tube was clogged causing ice build up and to warp the drain pan. quoted cx for repair and collected full amount. setting return for Thurs 6/16/22; ordrng 1 W11457241 (drip pan)

"Cx complains that the unit not cooling properly, the Fc temp 32 degrees, Rc temp 44 degrees, the frost pattern on the evaporator is bad, compressor is too hot sealed system problem. unit needs compressor kit and evaporator; ordrng 1 w11546692 (evaporator) and 1 w11580057 (compressor) and 1 W11109499 (drier-tube) and 2 countsjob (2 counts)s"

"Replaced the regulator as per previuous diagnosis. Tested unit and still getting too much gas flow for the cooktop burners to work properly. Ordering control and spark control and manifold assembly. Scheduled next visit for 6/17 pm, CX gets home around 2pm.; ordrng 1 W11548757 (control) and 1 W11162730 (spark control) and 1 W11347745 (manifold)"

"CX complai t is that the unit is no longer making ice. I also foun d that the unit is dripping water form the Icebox and that frost is preseant in the FC. I also found an E2 error code for the icemaker, in test 57 the unuti dies not harvest. I am ordering 1 icemaker(WPW10764668) and per Technical Service Pointer #: W10842568 , I am ordering 1 service kit (W10864518). I was able to collect 693.70 for service, parts, shipping, taxes, and labor charges . CX is paid in full . Once the parts are avalible, pleaae have someone form the office call to set a return date.; ordrng 1 W10864518 (service kit 4 @ tribs) and 1 WPW10764668 (icemaker)"

"installed new control, upon restart, preheated 30 seconds then relay shorted on board, no heat again, called tech line 7733793958 several checks confirmed latch taking out controll, ordering latch and new control both 8+tribs, scheduled for weds 6/8, collected 174.66 for parts cx paid in full; ordrng 1 W10852104 (cntrl-elec) and 1 W11029221 (latch-door)"

"CX complaint: oven lights stay on, lower oven bake elemenbt not heating and upper oven broil stays at 117 degrees even when off. Tested and verified complaint. When i unplugged the door switches, the lights stayed on. 240vac at terminal block and at control. No voltage to lower bake element when on. Ordering control. Could not reschedule due to CX unsure of schedule.; ordrng 1 W10877730 (cntrl-elec)"

"installed parts, unit cks ok.."

Replaced parts. unit tested and motor working ok

"installed new control and uniot tests good, job complete."

installed regulator and checked for leaks. meter did not go off even with burner running. unit is working as designed.

"installed valve assembly and unit tests good, job complete."

"CX complai t is that the tuni is not cooling in ether section. I foun d that the the evap has no forst patter. I accessed the compressor compartment and took a AMP draw on the compressor and found a .37AMP draw. I used a UV light to detech any leaking and found none. I then called WP Tech Line and ddiscused my findings . UNit will need a sealed system repair. I am ordering 1 Evap Coil (W10836706), 1 compressor (WPW10507886), and 1 drier filter (W10843121). WP TL line wants a failed pressure reading befor Sealed system is completed and also reccomemnded the use of Nitrogen and soapy water to pin point a possibel leak. Return visit will need to be 3 CALL COUNTED due to the time it takes to complete a sealed system repair. please see SR # 7733793303; ordrng 1 W10836706 (Evap coil) and 1 WPW10507886 (compressor 35 @ tribs) and 1 W10843121 (drier 100 @tribs) and 1 Nitrogen (Nitrogen) and 1 3CALLCOUNT (3 CALL COUNT)"

as per previous visit was able to access unit and upon opening box of inner door found the inner door had deep scratches. reordering inner door and once in office will need to call and set return; ordrng 1 w11035418 (inner door)

CX complai t was that the unit is not cooling. CX informed me that he has a Lowes EPP. I advised CX to call Lowes and have job redispatched correctly.

"removed and replaced door. new door came with an ice maker. once door was installed tested ice maker in door, passed harvest and filled. ice maker and valve are not needed, sending back. used steam to heat gasket for proper seal. unit is working as designed."

"cx complaint unit wont wash just fills and drains. inspected unit and entered it into diag and found error codes f8e1, f2e1. cleared codes and ran unit through a auto test. unit finished auto test with out issue. ran unit through a calibration test, and unit finished. i found the hot water was on the cold water side and vise versa. swapped hose and tested unit again. also i opened up both water lines into the unit and found water pressure is very low. advised cx to get a plummer to look at the water pressure issue. cx said they are a well. unit checks good."

"Cx complians about an error code oh . so i ran diagnostic test mode error code f3e1 water system error f5e2 door lock error, the unit works fine in diagnostics the customer said that sometimes he has the problem that the washer stops in the middle of the cycle, order parts; ordrng 1 W11044559 (hose) and 1 W10903220 (trap)"

Cx complained the unit leaked. Inspected the unit and found a crack in the valve. Unit needs new water valve; ordrng 1 W11175771 (valve)

cx cancelled at door after explain the cost how everything worked as far as service cx was not explain the break down for service call

"Cx complaint is unit not lighting in the oven. Tested inspected and verifed complaint. Found the oven intermittenly working, sometimes letting gas into the oven with no spark, sometimes sparking and not lighting. Sometimes would do nothing at all. Ordering spark module, control, and regulator. Cannot reschedule at this time.; ordrng 1 W11162730 (module-spk) and 1 W11159621 (control) and 1 W11449506 (regulator)"

"CX complaint unit has F8E4(Over Fill, Float Switch Open) error. Confirmed code. Checked drip pan where float is and was filled with water. Ran for 45 minutes and didn't see a single drop but unit drained and refilled 5 times in the 45 minutes. Something happening with either the valve not closing fully, the control software or the float switch not functioning properly. Ordering new Float Switch, Inlet Valve and Control. -MJrob; ordrng 1 W11545764 (Float Switch) and 1 W11434044 (Inlet Valve) and 1 W11462458 (Control)"

CX complaint unit not cooling. Inspected and found the brown wire from the evap harness to the male element connector was pulled completly out of the plastic connector. Reseated but not sure how long will hold. Ordering new Evap Harness. **Discussed with MR.** -MJrob; ordrng 1 W11581973 (Evap Harness)

"Cx complaint that the unit is leaking water from the dispenser. I inspected the unit to confirm the complaint. I found when the ice is dispensed it occasionally gets caught in the seperator mouth. Then the ice caught melts resulting in leaking. The unit is working fine, just the timing of the ice dispensing stopping is slower than the seperator closing. The unit is working as designed. No part or modification can be made to prevent this occasionally issue I have called techline before for this complaint."

CX canceled with me in the driveway. He informed me that he is buying new unit. I am moving on.

CX complai t is that cooling in both the Rc and FC has stoped . I found no frost pattern on the Evap and the compressot to be running extreamly hot. I reccomneded a Sealed system repiar. CX informed me that due to the age of the unit he will simply replace. I collected 4120.00 for service charges via credit card.

"CX Complaint is the unit isnt making ice very fast. Inspected unit and found unit is getting good power and IM is harvesting did find water leaking from fill tube when IM calls for water. Called techline and explained issue tech line said to replace FC harness due to the IM getting power from that harness and harness could be proventing IM from getting power all the time. Ordering Harness, door switch, regulator and will use fan on return; ordrng 1 W11546681 (FC harness) and 1 W10786952 (regulator) and 1 W11546681 (FC door switch)"

"CX stated unit is making buzzing sound, inspected tested and verified cx complaint installed part per previous diag and tested unit, unit is now operating as desgined job is complete."

"CX stated unit cooled at first but unit not making ice or cooling very well. tested inspected and verified cx complaint. Found evap frozen over inspected harness found defrost heater not plugged into evap harness. tested heater get 86ohms heater tested good, plugged harness in and tested. unit is now operating as desgined job is complete."

Cx complaint that the unit chimes every few minutes. I inspected the unit and confirmed the complaint. The door switch for the top drawer works fine but the bottom drawer switch is not working. The push plate is broken and needs to be replaced. I'm ordering the push plate for the bottom drawer for the return visit.; ordrng 1 W11568796 (push plate)

Inspected the unit. Found that the cx is saying that the Refrigerator isn't cooling properly. Checked the Freezer Section. Found that the Freezer Evaporator Cover is covered in Frost / Ice. Removed all Ice from Evaporator Cover / Evaporator. Installed new Thermistor. Cleared Drain. Tested the unit. Unit is starting to Cool. ( Any questions please check Sd Pictures.) Unit is working as Designed.

no water entering dishwasher washer ran diag could hear vzlve activeate opened door no water checked inlet foundin off postition pushed in water filled line ran diag unit now getting water and no errors occured

"error f6e1, found corrosion on ui causing issues. replaced ui, ran diag cycle, completed normally, no errors."

replaced freezer door and gasket. replaced fresh food door gaskets. heated gaskets to shape. checked that all gaskets are sealing to cabinet. unit is working as designed.

cx complaint the unit is intermittenly tripping the breaker. checked the unit and found that the UI is unrespoinsive when trying to select the cycles. ordering all controls and second tech due to it being a double oven and very tight to new granite counter tops. will need a second tech to safely complete the repair.; ordrng 1 W11297707 (UI)

"Cx complaint, not cooling-freezing properly, found evaporator frosted up with ice on the top indicating partial defrost. Verified vac voltages, heater tested ok. Ibs parts to complete the repair, set unit to an 8hr defrost, verified all unit functions for proper operation...working as designed."

Replaced drain pump .. unit tested and working ok

i was able to access unit and replace the heating element - sp w11540964. tested unit for leaks and now unit checks good.

cx complant of unit still not drying dishes and not disolving soap inspected unit found good pressure at sump and heater is comming on in dionostic found 7-1 error installed new control and filled rince aid and turned up to mak rince aid cx will test

i was able to access unit and replace the outer door and the name plate as per previous tech. tested door once it was installed and now unit checks good.

"cx complaint that unit is iceing up under the icebucket and has a large ice block under the bucket... i ran codes, icemaker harvest no issues with temps.. and door sealing and also the is having the frost occur just on the back left side of the freezer wall although all doors sealing no issues. will need the following parts and; ordrng 1 WPW10635022 (adapter) and 1 WPW10280988 (gasket) and 1 WPW10320706 (gasket) and 1 WPW10606117 (ice door)"

"Cx complaint the unit's door won't stay open. Inspected unit and found both friction sleeves to be broken. Replaced both friction sleeves, now the door stays open at 90 degree angle. Unit checks good"

cx complaint is long dry times inspected unit verified 240v to unit. tested it unit does heat and tumble. i then discovered vent is clogged and cx needs to have vent cleaned

replaced rack adjuster and rail on right side with stopper front clip stopper chiped not staying in place adn not sent with pivot tines ordering stopper and pivot tines customer stated after last vist dishes arent as clean inspected spray arms for blockage and used pick confirmed spray arms are moving no faults stored and passed diag cycle; ordrng 2 WPW10508950 (stopper)s and 2 WPW10082853 (pivot tine)s

"cx complaint, LF code. tested, inspected, verified complaint. found F8E1 error code stored. pulled waterlines, found defective watervalve. replaced valve. unable to test unit as the gasket in the water line had broken down. i am unable to re attach water without risk of leak. instructed cx to get new inline screens to replace old defective ones. job is complete."

"sr7733778043 Austincx compalint the unit is not cooling correvtly. checked the unit and found that the compressor was dead on arrival. went ahead and cleared the lines with nitrogen. installed a new evap, compressor, and drier. tested in a vacuum. unit held. added refrigerant and the compresor blew while filling. got to about 3 oz. called techline and documented what had happened. was told a contaminate must be in the system clogging it up. therefore, the unit can not be repaird and the cx should contact whirlppool customer service. left cx with whirlpool cx service number and the sr number."

"cx complaint of unit not staying connected to wifi called Techline spoke with Butch was advise to have the cx call the connect team for connective issues as the router is less then 4ft away from units,unit is working as designed 7733777875"

replaced heater and tested unit is now fully functional

cst stated that just bought home in January and thought dryer was still in warranty. explained original purchase date and warranty coverage. cust refused service at this time.

replaced heating element as per service pointer. tested. checked for leaks. unit it working as designed.

"CX Concern of the unit giving f6e1error, getting too hot .. checked the temp sensor , bake and broil element. replaced control and tested unit .."

"cx complaint, unit making a squealing sound. tested, inspected, verified complaint.found unit making a squeling sound when rotating the drum, even just by hand. pulled bottom cover, belt, drive pulley, and clutch, sound persisted. pulled basket to isolate trans. sound persisted. ordering gearcase. 2 count job on return. unable to resched due to zone.; ordrng 1 W11454372 (gearcase)"

"Cx complaint that the unit's freezer drawer is not sliding out properly and the door has dents. I inspected the unit to confirm the complaint. The freezer middle drawer is loose and has difficulty pulling it out, the left wheel of the middle basket is cracked and not sliding properly. It is very wobbly not allowing it to be pulled out correctly. The RC doors have a few dents in them, I took pictures. The unit will need new RC doors and a middle basket for the return visit. I'm ordering the parts for the return visit. They are within 30 days.; ordrng 1 WPW10119854 (middle basket) and 1 13094747SQ (left RC door) and 1 13094739SQ (right RC door) and 1 WPW10214168 (nameplate)"

This is a duplicate ticket from the previous job. I already adressed and resolve the issue. The unit is working as designed.

Cx complaint is unit not drying. tested inspected and verified complaint. Found the unit heating but not drying due to poor airflow. Informed cx they need to have the vent cleaned. Unit is working as designed. Job is complete.

Replaced parts and ran a calibration cycle. Ran auto test cycle and then spin on high speed. The unit worked as designed

Cx complaint is light not turning off. Tested inspected and verifed complaint. Replaced control from previous diagnosis and unit is now working as designed. Job is complete.

Cx complaint is door gaskets defective. Tested inspected and verifed complaint. Replaced both RC door gaskets. Tested unit and unit is now working as designed. Job is complete.

CX complaint is continued slow ice. Inspected/tested and verified CX complaint. 38.4 in RC and 1.6 in FC. P8 1-2 got 8.14kohms. P7 1-2 got 11.83. Ice bin temp was at 25 which is too warm. IBF worjing well as well as evap fan. Spoke to Chris at WPTL. Went over findings and he suggested the replacement of left RC door where the bin thermistor is. WPTL systems were down at time so he could not supply me with an . Ordering left RC door. Cannot reschedule because this is an AIG contract and also oversized part that will be shipped to CX. CX is aware to inspect the door upon arrival for any damages and then to contact VIA for the next step; ordrng 1 LW10561928 (dor-fip) and 1 W10407212 (gasket-fip)

Cx complaint is unit giving an f3e3 error message for shorted meat probe. Found the nut for the jack to be backing off and not allowing the meat probe to be plugged all the way in. It plugged in far enough for it to reconize but not transfer data. Tightened nut on jack and unit is now working as designed. job is complete.

Cx complaint is unit not heating. tested inspected and verifed complaint. Found the magnetron to be defective. Replaced mag from pre id and unit is now working as designed. Job is complete.

cx complaint unit is not heating.inspected unit and found magnetron to be bad.will order capacitor incase its needed W10850446 46 tribles advised cx to also clean unit as its caked in grease; ordrng 1 W10850446 (capacitor)

CX complaint is unit not heating again. Inspected unit and verified complaint. Found unit has a bad diode. Part was requested but not sent for appt. Ordering capacitor with diode and also reordering magnetron and returning with tranformer just in case. Cannot reschedule because of FBO parts needed for repair; ordrng 1 W11596133 (capacitor)

"Cx complaint is unit not spinning. Tested inspected and verifed complaint. Found the drive hub to be stripped out causing damage to the washplate and gearcase. Ordering washplate, gearcase, drive hub, splutch, belt, gearcase. Cannot reschedule at this time.; ordrng 1 W11454734 (gearcase) and 1 WPW10006384 (drive belt) and 1 W10721967 (drive pulley) and 1 W11161960 (agitator)"

"CX complaint is clock will not keep proper time. CX was concerned because neighbor had told him that this could cause oven to turn on by itself. Inspected unit and verified CX complaint. CX doesnt have WP app installed but WiFi says its connected. CX didnt have password at time of appt, said his wife has it and he will supply it upon return. Service Pointer - W11437808. Ordering new User Interface for the updated software. Returing with pre-id control boards just in case. Cannot reschedule at this time due to part availability. Zero in stock at Tribles UM; ordrng 1 W11428578 (control panel)"

"Cx complaint unit won't complete cycle and makes grinding noise. Entered into diag and found error code F3E2 water temp fault. Inspected unit underneath and everything checked good. Removed hoses and inlet valve had detection of debris inside. Erased error code and recalibrated then ran auto test, unit completed test without any issues and no error codes were present. Accessed main control and went through temp thermistor test 5 and it checked to be range. Unit checks good. Cx paid 120 service fee"

tech line butch... no wpl system down... the units evap has multple leaks.. the unit has no ref in the system and the drain pan is filled with oil.. wpl to replace the unit.. no sr generated due to wpl system issues..

"cx complaint, door not operating properly. replaced parts per prior diag. tested unit, unit working as designed. job is complete."

Cx complaint is unit not draining. tested inspected and verifed complaint. Found the drain pump to be defective. Replaced drain pump from pre id and unit is now working as designed. Job is complete

Cx complaint unit is not working inspected unit found center post screw has backed off educated cx on overloading and replaced the splutch with new screw with locktight tested and inspected for proper use unit now functions normally

cx complant of unit not working f6e1 no comunacation beteen ui and control installed bout ui and control and tested unit unit now working after getting ticket signed saw a roatch runing around ic cx calls back they will need recept for extermanator befor we can come back informed cx of this

CX complaint is dryer keeps tripping breaker. Inspected but could not verify complaint because it did not happen while I tested it for 15mins. Checked voltage at terminal block and got 120/120/240 and during testing there was no voltage drop and the unit was heating good. Builder because of DE code has arc-fault breakers installed and this is likely the issue. Unit is working as designed. Job is complete. Verified POP as 3/11/22