Service History 1155 - VIA Appliance

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Newark, DE 19711

Taylor F.

Job Details: 06/02/2022

"Cx complaint is unit not washing/spinning out. Tested inspected and verifed complaint. Found the unit to have the actuator from SP W11531483. Replaced actuator from VS and unit is now working as designed. Job is complete.; ordrng 1 W10913953 (actuator), used 1 W10913953 (actuator) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED6620HC2

Near Vienna, VA 22180

Christian C.

Job Details: 06/02/2022

Cx complaint unit had an F6E1 error and there is water behind unit. Inspected unit found unit is getting 240VAC from outlet and control is getting 120VAC and led is blinking. Console is unresponsive. Found steam nozzle is leaking water into tub. Ordering console and nozzle.; ordrng 1 W11351728 (console) and 1 W11230609 (nozzle) and 1 W11216837 (valve and hose)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ15

Near Clayton, DE 19938

Taylor F.

Job Details: 06/02/2022

Cx complaint is no ice. tested inspected and verifed complaint. Found the unit not dispensing water or making ice. No water is coming into the unit. Cx needs to contact a plumber. Job is complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WSR57R18DM03

Near Manassas, VA 20109

Richard B.

Job Details: 06/02/2022

"CX complant. Not cooling , Inspected unit and found ice build up on evap return lines . indicating a sealed system issue . Ordering two count sealed system work. Called DS and spoke with him. RB; ordrng 1 W11506635 (stub) and 1 wpw10143759 (dryer)"

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS0

Near Fallston, MD 21047

Neil H.

Job Details: 06/02/2022

REPLACED THE HEATER PER SP.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Norfolk, VA 23503

Carl A.

Job Details: 06/02/2022

replaced all parts tested unit works as deisgned

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near Ocean View, DE 19967

Frederick R.

Job Details: 06/02/2022

CX complaint is no cool. Unit has been sitting in garage for awhile unplugged. Checked thermistor and it was connected to discharge line not the return line. Turned power on and both fans and compressor turned on. Amp draw was 0.23. Installed UV drier and coupler.checked with nitrogen to make sure no restrictions and there was air coming out of drier. Finished hooking drier and did pressure test and it sat at 140psi for 15mins. Vac'd unit down to 30in for 15 mins. After closing gauges the vac held. Filled unit with 4.25oz of R134a. Low side pressure was 2psi and high side was 150psi. Informed CX to give unit 36-48 hrs to get to temps. Job is complete

We serviced a

WHIRLPOOL WASHER

Model WFW560CHW0

Near Leesburg, VA 20175

Ricky E.

Job Details: 06/02/2022

"ck fnd unit stuck in the off position... resetpower and verified the operation of the unit, unit cks ok.."

We serviced a

JENNAIR COOKTOP

Model JIC4430XS00

Near Bethany Beach, DE 19930

Frederick R.

Job Details: 06/02/2022

Assisted ME on repair

We serviced a

AMANA REFRIGERATOR

Model ASI2575GRB05

Near Kinston, NC

Ronnie B.

Job Details: 06/02/2022

"cx complaint of unit not making ice.. checked unit and ice cubes in bin are extremely thin, indicating low water flow to ice maker. ran harvest and completed but no heat. when ice maker performed fill very little water came in. checked filter and filter needs to be changed, found water vavles not opening all the way. unit has a block of wood under unit and floor is not in good condition. will advise cx to have unit accessible for return visit as not taking liability for possible floor damage from moving unit. Also advised cx to replace filter. ordering ice maker and water valve.; ordrng 1 WPW10179146 (valve-inlt) and 1 WPW10300022 (ice maker)"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404EBS1

Near Alexandria, VA 22308

Lloyd B.

Job Details: 06/02/2022

Cx complained the unit did not clean. Inspected the unit and found the spray arm wasn't rotating correctly. Reinstalled the arm and tested and it runs properly with no error codes or leaks. Job complete

We serviced a

MAYTAG DISHWASHER

Model MDB7959SHZ0

Near Clarksville, MD 21029

Robert L.

Job Details: 06/02/2022

"cx complaint top rack falling, found adjusters have cracked and deteriated, 4th time seeing this, ordering left side adjuster, will use pre-id parts on return....costco 2 year; ordrng 1 WPW10609579 (adjuster)"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Milford, DE 19963

Frederick R.

Job Details: 06/02/2022

"CX complaint is white stains on dark clothes and loud noise in spin. Inspected/tested WM and verified CX complaint. Replaced suspension from prior diagnosis. Tested and loud noise still veryt evident. Inspected under unit and found gearcase leaking oil. Ordering gearcase, motor, splutch, belt and actuator. All parts in stock at Tribles. Sami pulling motor from OS. Rescheduled CX for 6/17/22. FR on return only. 2CT gearcase; ordrng 1 W11454734 (gearcase) and 1 W11239857 (belt) and 1 W10913953 (actuator) and 1 W10721967 (drive pulley) and 1 W11497303 (motor)"

We serviced a

WHIRLPOOL OVEN

Model KGRA806PSS00

Near Washington, DC 20037

David J.

Job Details: 06/02/2022

Cx cancelled at door. Cx stated I tried to call but got a automated thing. We are fine and dont need anything I guess hes fine. Job done

We serviced a

MAYTAG REFRIGERATOR

Model MFW2055FRZ00

Near Richmond, VA 23237

Chris B.

Job Details: 06/02/2022

cx denied entry at door

We serviced a

JENNAIR RANGE

Model JGC7636BS01

Near Leesburg, VA 20176

Ricky E.

Job Details: 06/02/2022

"installed the lp covertion kit send by wpl, verified operation, unit cks ok.."

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW2

Near Washington, DC 20002

David J.

Job Details: 06/02/2022

Cx cancelled for today and will call and reschedule. It was Cx daughter and was not prepared to pay diag fee. Also this unit is stacked and dryer will need to be removed to find out whats going on. ; ordrng 1 2ndtech (2nd tech)

We serviced a

KITCHENAID REFRIGERATOR

Model KBFC42FTS04

Near Centreville, VA 20120

Richard B.

Job Details: 06/02/2022

"CX complant. Water leaking from fridge, Inspected unti and found water dripping off bottom of freezer door , Found evap drain clogged with ice , Thawed out drain, removed all ice , found a blue berry causing issue. Collected 230 . 120 and 110 labor , Job completed, RB"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFC300ESS04

Near Washington, DC 20002

David J.

Job Details: 06/02/2022

Cx complaint unit freezer door coming apart. Replaced door with new one and made sure everything was sealing properly. Unit is now working as intended.

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC703HPS00

Near Vienna, VA 22182

Christian C.

Job Details: 06/02/2022

Cx complaint unit is dispensing water slowly. Inspected unit found water pressure to inlet valve good. Water pressure from filter housing to dual valve and inlet valve to filter housing same. Ordering inlet valve. Cx paid in full.; ordrng 1 WPW10238100 (inlet valve)

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Chester, VA 23831

Chris B.

Job Details: 06/02/2022

cx complaint unit makes loud noise inpsected unit found obstruction in drum gasket removed obstruction tested unit working as desighned

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Washington, DC 20016

David J.

Job Details: 06/02/2022

Cx complaint heater element service pointer. Arrived at Cx house. Cx has had an emergency and today will not work. Please call Cx after today to try and reschedule. ; O-emld tckt

We serviced a

WHIRLPOOL O.T.R MICROWAVE

Model KMBS104ESS03

Near Towson, MD 21286

Milton J.

Job Details: 06/02/2022

Cx complaint time on console keeps only partially displaying. Installed new Console and Control as ordered by previous tech. Tested unit and is now functioning properly. -MJrob

We serviced a

KITCHENAID REFRIGERATOR

Model KBRO36FMX01

Near Cabin John, MD 20818

Roberto I.

Job Details: 06/02/2022

"CX complaint no cool.Found unit at room temp, fans running, compressor not running and cold, inverted led blinking 3 times (bad inverter). Confirmed 120Vac and 3.5Vdc sent from main boar to inverter. Compressor resistance reading 7ohm and 7.1ohm (good). Ordering inverter W10629033. Collected 412.04, balance due 125. Return visit 6/8/22; ordrng 1 W10629033 (inverter)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Fairfax, VA 22031

Jason A.

Job Details: 06/02/2022

CX complaint DW not drying - no heat. Control no voltage to thermal fuse or htr. HTR measures 12OHMS. Replaced control. 120VAC to htr. Ran test wash. Start NORMAL cycle. Unit is advancing. NO LEAKS > JJ

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT348FMES00

Near Ellicott City, MD 21043

Robert L.

Job Details: 06/02/2022

"cx complaint not cooling properly, found 48 RC 20 FC unit running no frost pattern large ball of ice top right corner of evap, .6 amp draw, low on refridgerant, sealed system leak, ordering compressor , evap and drier....3 count sealed system; ordrng 1 WPW10507886 (compressor) and 1 W10843121 (filter dryer) and 1 W10143759 (drier (service)) and 1 W10836706 (evaporator)"

We serviced a

WHIRLPOOL DRYER

Model MEDC465HW0

Near Rockville, MD 20850

Julian H.

Job Details: 06/02/2022

COTSCO 2YR WARRANTYCx complaint about thermal event on the back found power cord L1 had a thermal event causing terminal block to melt and wires to short replaced parts from preid CX to buy a new power cord looks fine now

We serviced a

JENN-AIR REFRIGERATOR

Model JSC24C8EAM00

Near Clinton, MD 20735

Shawn D.

Job Details: 06/02/2022

"cx comlpaint unit is barley cooling fridge is kinda working freezer is cool so removed everything out of freezer. inspected unit and confirmed warm temps fridge is 45 and freezer is 40. found freon leak again on fridge evaporator dye everywhere. ran test 4 and vale is working as well as compressor. gave cx quote and he agreed for evap replacement. went to van grabbed fridge evaporator and drier installed both then vacumed unit down then filled to 5.3 oz and started cooling. collected payment unit is good; ordrng 1 WPW10643261 (fridge evaporator sd v/s/) and 1 WPW10143759 (drier sd v/s), used 1 WPW10643261 (fridge evaporator), and 1 WPW10143759 (drier) from stock"

We serviced a

WHIRLPOOL WASHER

Model MVW7230HW

Near Rising Sun, MD 21911

Alexander W.

Job Details: 06/02/2022

"CX stated lid lock broken tested inspected and verified cx complaint found latch cover defective causing strike to become defective as well installed new strike from VS and ordering new latch cover got unit working temp when part comes in to call CX to schedule; ordrng 1 W11545554 (cover) and 1 W11457841 (strike), used 1 W11457841 (strike) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHV00

Near Chantilly, VA 20152

Richard B.

Job Details: 06/02/2022

"CX complant. No ice , Prior diagnosis found unit needs a door. Installed new door using existing handle and ice bin and drip tray. Cycled power to unit and tested , Working as designed, CX requested we check temps in fresh food compartment, 43 under milk , 40 under ice tea 46 under apple top shelf , 41 under casseroll dish . Job completed, RB"

We serviced a

MAYTAG WASHER

Model MHW5630HC2

Near North East, MD 21901

Alexander W.

Job Details: 06/02/2022

"CX stated unit is not draining properly. tested inspected and verified cx complaint found drain pump was clogged, removed obstruction in pump and tested unit, unit is now operating as desgined job is complete."

We serviced a

WHIRLPOOL WASHER

Model WFW95HEDC0

Near Gambrills, MD 21054

Shane B.

Job Details: 06/02/2022

"complaint is the washer displaying F3E1 and door not opening. when i arrived door was open. bellows is full of water and dog hair but drum is empty. found F3E1 pressure system issue, F6E3 comm error, F8E3 overflow condition. cleared codes. tried running service cycle. door locked and drian pump started running. unit did not move past that, only ran pump unitl i pulled the plug. pressure hose is not clogged, control is sending 5vdc to pressure sensor. unit needs a new sensor. cx paid in full. schedule when part is avialable.; ordrng 1 WPW10448876 (switch-wl)"

We serviced a

WHIRLPOOL DRYER

Model WED5100HW2

Near Quinton, VA 23141

Gill G.

Job Details: 06/02/2022

cx complaint: unit not heating properly. no stored fault codes. tested unit and found it is fully functional. lowered front feet to allow load to reach moisture sensor better. unit is working as designed.

We serviced a

WHIRLPOOL OVEN

Model MGR8800FZ

Near Odenton, MD 21113

Kevin P.

Job Details: 06/02/2022

"unit is in warranty per receipt p.o.p. saved to quik pics. cx complaint unit is brand new and cx said she smelled gas and oven didnt not light, oven is in fact lighting and what cx is smelling is the oven burning off which ovens will do as they are brand new and need to burn off excess oils and such from production. unit tests good, advised cx she can use oven and burn off will dissipate over her first few uses or she can set the oven to 350 and run it one time for a few hours and get it over in one shot, also suggested she put a fan at her closest window to draw the smoke and odor out of the home. unit working as designed, job complete."

We serviced a

WHIRLPOOL DRYER

Model WED5100HW2

Near Sunderland, MD 20689

Shawn D.

Job Details: 06/02/2022

cx compalint unit is cutting off mid cycle panel time will be wrong and if she trys to start it again after it stops she said its just ticks does not count down to start. inspected unit then checked for error codes and found none. ran unit and is heating good but rear panel is vibrating bad so added a screw to it and now sounds good but unit is getting hot. checked vent outside and theres pantry hose on vent and the panty hose are clogged with lint. i removed pantry hose showed cx she has a flap on unit that works and does not need panty hose. told cx to keep an eye on unit. unit is good

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS04

Near Marshall, VA 20115

Daniel J.

Job Details: 06/02/2022

replaced controls removed frost build up on evap cover confirmed thermistors was reading temps and heater 105 ohms voltage 120vac from control to heater test 90 called tech support had everything documented and informed to have customer observe over night sr7733792379

We serviced a

WHIRLPOOL MICROWAVE

Model WML55011HS07

Near Myersville, MD 21773

Brian R.

Job Details: 06/02/2022

cx complaint is unit stopped heating and making a loud noise when running. put wet towel in unit to test and towel was still cold and unit made loud humming sound. replaced mag and tersted. most of the sound went away but no heat. trans making noise. more noise then it should. will order parts needed and office will schedule.; ordrng 1 W11334531 (Transformer) and 1 W11213318 (CAPACTR)

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW1

Near Gainesville, VA 20155

Daniel J.

Job Details: 06/02/2022

unit stopped during cycle lid locked and water in tub with clothing entered diag cycle no function from washer tilted back found spliced connections and wire broke at connector ordering lower harness; ordrng 1 W11568983 (lower harness)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBW00

Near Hanover, PA 17331

Drew B.

Job Details: 06/02/2022

"cx complaint that unit is making a clicking/ knocking noise and when arrived wasnt not able to duplicate the noise and even tried in test mode the damper, compressor, evap fan, and condensor fan all have no noise when running and unit is cooling in the correct range and is operational....also checked the icemaker and the icemaker is not hooked up and even jumped icemaker.. and cx will try to get recording of sound i happens again..... collected 120.00.."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Middletown, DE 19709

Alexander W.

Job Details: 06/02/2022

"CX stated top gasket sticking out, inspected tested and verified cx complaint found when i installed door panel I didnt seat the gasket properly adjusted front panel and tested unit, unit is now operating as desgined job is complete."

We serviced a

WHIRLPOOL WASHER

Model MVWP576KW1

Near Charlottesville, VA 22903

Kyle A.

Job Details: 06/02/2022

Cx complaint of unit not spinning. Did confirm splutch is stripped and has melted and bent teetch on gearcase. Will need to return with gearcase and splutch and shield. ; ordrng 1 W11454738 (Gearcase)

We serviced a

JENN-AIR RANGE

Model W30400P

Near Silver Spring, MD 20905

Israel R.

Job Details: 06/02/2022

I made a mistake. The part is needed is the relay board not the board i ordered. WHen i looked at the parts distributor the relay board is not longer available. Customer needs a refund for parts and labor. Unit is Unrepairable. Board is NLA. Im sorry; saved tckt

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ02

Near Staunton, VA 24401

Kyle A.

Job Details: 06/02/2022

Cx complaint of unit not stopping the production of ice. Did confirm icemaker arm had become unseated. Reseated arm and unit is now as designed.

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Williamsburg, VA 23185

Jason T.

Job Details: 06/02/2022

"Cx complaint, long dry times during any cycle, tested all circuits, found motor harness connection backed out at L1 terminal. Repaired the loose connection, verified vac voltages, tested cycle temperature at 145 degrees...working as designed."

We serviced a

WHIRLPOOL DRYER

Model WED7500GC0

Near Afton, VA 22920

Kyle A.

Job Details: 06/02/2022

Cx complaint of unit not heating. Did confirm and found units element not reading continuity. Will need to return with element.; ordrng 1 WP3387747 (Element)

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Newark, DE 19702

Alexander W.

Job Details: 06/02/2022

"CX stated top latch boke. tested inspected and verified cx complaint found latch defective replaced latch from pre-id parts tested unit, unit is now operating as desgined job is complete."

We serviced a

WHIRLPOOL WASHER

Model WFW3090JW0

Near Charlottesville, VA 22902

Kyle A.

Job Details: 06/02/2022

Cx was unavailable ; saved tckt

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ04

Near Bel Air, MD 21014

Neil H.

Job Details: 06/02/2022

CX COMPLAINT THE ICE COMING OUT IN 3'S AND THE BIN GEARS JAMMED.; ordrng 1 W11185686 (ice-contnr) and 1 WPW10300024 (icemaker)

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS29BBMS00

Near Edgewater, MD 21037

Shane B.

Job Details: 06/02/2022

cx complaint is water leaking from the fridge section. when i arrived cx had already removed all food and the pantry drawer. water was under the pantry drawer. drain line seems to be clogged. i found the drain pan is full of ice. used a hair dryer to melt ice beings my steaming is broken. drain line is now clear. unit is working as designed.

We serviced a

KITCHENAID REFRIGERATOR

Model KSRL25FTSS01

Near Williamsburg, VA 23188

Jason T.

Job Details: 06/02/2022

"Cx complaint, ice collecting at the icemaker fill tube, icemaker level sensor blinking indicates that IR sensor is not reading properly...found icemaker not shutting off, shorted sensor. Repair estimate total : 583.42 cx is going to speak to her husband in reference to the repair, charging for the service call only : 120.00 (paid in full check # 4692) advised cx repair estimate is valid for 30 days.; ordrng 1 W10757851 (Ice maker IR kit) and 1 2198597 (Icemaker Assembly)"

We serviced a

WHIRLPOOL WASHER

Model MHW8100DW0

Near Clifton, VA 20124

Richard B.

Job Details: 06/02/2022

"CX complant, Washing machine acts on its own and stops cycle. Inspected unit and found water level error and corrupt acu error . After clearing error codes and checking water level sensor unit will need a ACU, with age of machine, CX is paying the 120 service call only and will decide. RB; ordrng 1 W11032116 (control 282.14)"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Baltimore, MD 21206

Shane M.

Job Details: 06/01/2022

"cx complaint the unit isnt working proper found 2 error codes. F8E1 F7E1. raned test cycle, could hear popping in shifter. but unit passed test cycle. ordering actuactor, splutch, control board.; ordrng 1 W11513246 (control) and 1 W10721967 (splutch) and 1 W11481722 (actuator) and 1 W11239857 (belt)"

We serviced a

WHIRLPOOL DRYER

Model MED7230HW

Near Gerrardstown, WV 25420

Danny R.

Job Details: 06/01/2022

installed parts checksok

We serviced a

WHIRLPOOL FREEZER

Model KRFF507HPS03

Near Manakin-Sabot, VA 23103

Jerod R.

Job Details: 06/01/2022

tested unit found unit is operating as designed advised customer of proper open and closing of the doors and noises unit may make

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Roanoke Rapids, NC 27870

Chris B.

Job Details: 06/01/2022

cx complaint unit stops mid cycle inspected unit found only error code stored is F0E9 off balance load pause cleared errors tested unit advised cx on use and care unit working as desighned

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT541SZDZ00

Near Alexandria, VA 22302

Lloyd B.

Job Details: 06/01/2022

Cx complained the rc wasn't cooling. Inspected the unit and found the fan motor wasn't turning. Installed new motor and tested and the fan is now running. Job complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED5PVEXWS11

Near Manassas, VA 20112

Demonte S.

Job Details: 06/01/2022

Inspected the unit. Found that the cx is saying that the Refrigerator is Dispensing Water slowly. Pulled Water Filter out. Unit started to Dispense Water Normal. Put Water Filter back in Water started to Dispense Water slow again. Cx has tried multiple Filters. Unit will need the Water Filter Housing = WPW10121143. Cx paid for the Service Call Only by Card. Cx is paid in full. If the cx calls back order the Water Filter Housing. Don't go without parts. **** Parts on back order ****.

We serviced a

WHIRLPOOL MICROWAVE

Model KOCE500ESS11

Near Vienna, VA 22180

Richard B.

Job Details: 06/01/2022

"CX complant. Wrong color console installed, Installed new console and tested unit several times. Working as designed. Job completed, RB"

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Richmond, VA 23227

Thomas B.

Job Details: 06/01/2022

Cx complaint unit is not working properly inspected unit found clogged cold water filter cleaned out and tested unit now functions normally educated cx on cleaning this filter unit is working as designed. Cx is not happy with water level unfortunately this is how these units operate cx states she doesn't think there's enough water even when in deep fill unit fills to proper levels bow unit functions normally

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHV00

Near Chesapeake, VA 23323

Zachery R.

Job Details: 06/01/2022

"cx complaint leds not illuminating, checked unit to verify issue. leds receiving proper voltage. come to find defective module. quoted cx, cx approved repair. ordering module to complete repair. cx paid in full W11043011 88.24; ordrng 1 W11043011 (module)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ08

Near Richmond, VA 23233

Joseph D.

Job Details: 06/01/2022

replaced failed icemaker and it now cycles properly

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF954CIHZ00

Near Edenton, NC 27932

Austin D.

Job Details: 06/01/2022

W11557000 152.16 ice makeW11407678 138.71 ice box fancx complaint the unit is not making ice. checked the unit and found that the ice box fan is not blowing air. also the thermistor was out of range and not allowing the unit to make ice. qupted cx for repair. cx has 30 days to decide and paid service call.

We serviced a

KITCHENAID RANGE

Model KRFF507HPS01

Near Vienna, VA 22180

Richard B.

Job Details: 06/01/2022

"CX complant. Noise comin from fresh food section. Prior diagnosis found damper making noise Installed new damper and tested unit, Now opening quiely . Job completed, RB"

We serviced a

WHIRLPOOL OVEN

Model WFE320M0JS0

Near Glen Allen, VA 23060

Thomas B.

Job Details: 06/01/2022

Cx complaint unit is not working properly inspected unit found no issues ran unit to 350 no issues ran to 400 no issues checked terminals all good no burnt or loose wiring cx roommate states unit has been working fine and hasn't seen the issue unit is working normally

We serviced a

WHIRLPOOL REFRIGERATOR

Model WSF26C3EXF01

Near Baltimore, MD 21216

Keith H.

Job Details: 06/01/2022

cx wants orignal tech because i infromed him that its possible that liner of door can be damaged while replacing gasket and normally we replace the door instead of gasket; saved tckt

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS335SDHM06

Near Hanover, MD 21076

Robert L.

Job Details: 06/01/2022

"cx complaint never made ice, foujnd bail arm stuck reset icemeaker in bracket, ran diagnostics, and harrvested and filled properly, cx to monitor , if sticks again will need new icemaker"

We serviced a

WHIRLPOOL DRYER

Model WED560LHW2

Near Arlington, VA 22201

Emmanuel R.

Job Details: 06/01/2022

"installed UI,control and moisture sensor, tested unit , unit is working properly."

We serviced a

JENN-AIR COOKTOP

Model JGD8430ADS

Near Richmond, VA 23238

Joseph D.

Job Details: 06/01/2022

"replaced orifice holder and screws, unit ignites properly.; ordrng 1 74007736 (burner asy 92.24)"

We serviced a

ADMIRAL ALL IN ONE W/D

Model n/a

Near Crofton, MD 21114

Lucas R.

Job Details: 06/01/2022

recieved oil change at jiffy lube 730 j. clyd morris blvd. newport news VA 23601

We serviced a

JENN-AIR RANGE

Model JDS9865BDP23

Near Linthicum Heights, MD 21090

Kevin P.

Job Details: 06/01/2022

installed new control and door gasket and verified elements are coming on and up to preheat. job complete.

We serviced a

AMANA REFRIGERATOR

Model ASI2175GRS07

Near Newport News, VA 23608

Gill G.

Job Details: 06/01/2022

verified cx complaint of unit doors having rust spots. found rust spots on both doors. ordered right and left doors in stainless. informed cx that doors would be shipped to her home and to inspect them and call us when they arrive.; ordrng 1 LW11156544 (dor-fip) and 1 LW11156544 (dor-fip)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507EWH01

Near Washington, DC 20018

Shawn D.

Job Details: 06/01/2022

arrived checked temps freezer is at 0 fridge 38 ice bin full to the top. cx said sometimes fridge will get to 43 degrees but stays in the high 30s. found freezer has full frost pattern s.s. not needed. i then opened both fridge doors again and none of the lights came on i then opened freezer door and all lights came on. maybe a bad dooor switch and cx also pointed out under ice maker is building ice so checked that out and all seals are leaking air ice box fan working good. friideg evaporator cover is deformed and needs to be changed so infomred cx on return if he could empty fridge before we come that would be great and is going to that for us. ordering more parts for return; ordrng 2 W11384469 (door switches)s and 1 WPW10635022 (ice box adapter) and 1 WPW10280988 (ice maker gasket) and 1 WPW10320706 (ice maker gasket) and 1 WPW10553630 (ice maker vent panel) and 1 W11087201 (heater) and 1 W10673884 (gasket) and 2 W10638483 (gaskets)s

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ07

Near Franklin, VA 23851

Lucas R.

Job Details: 06/01/2022

"cx complaint no cool, checked unit found shorted powercord, unable to test any functions without poweer.; ordrng 1 W11563716 (harness unit)"

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS0

Near Timonium, MD 21093

Keith H.

Job Details: 06/01/2022

replaced heater per serivce pointer

We serviced a

MAYTAG WASHER

Model MEDC465HW0

Near Virginia Beach, VA 23452

Lucas R.

Job Details: 06/01/2022

unit no longer in store.; saved tckt

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near Norfolk, VA 23504

Carl A.

Job Details: 06/01/2022

"cx complaint of unit ,checkedu nit to find no frost pattern got be hind unit to find amp draw of .7 amps unit has leak ordering parts needed for repairs; ordrng 1 W10836706 (evaporator) and 1 WPW10507886 (compressor) and 1 WPW10143759 (dryer) and 1 W10913906 (coupler) and 1 4387444 (evap repar)"

We serviced a

WHIRLPOOL DRYER

Model WED8127LW1

Near Virginia Beach, VA 23454

Lucas R.

Job Details: 06/01/2022

"cx complaint console not working, checked unit found harness spaerated console screws no longer holding to console, and back panel warped allowing moisture to enter u.i; ordrng 1 W11419059 (u.i) and 1 W11164312 (harness) and 1 W11401363 (console) and 1 W11433112 (panel)"

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Charlottesville, VA 22902

Kyle A.

Job Details: 06/01/2022

Cx complaint of unit not completing cycle. Did confirm and found low flow error. Cold valve is not always opening and is making a very loud hum. Will need to return with valve. Please put on me as a shop job due to low signal.; saved tckt

We serviced a

AMANA WASHER

Model NED4655EW1

Near Virginia Beach, VA 23452

Lucas R.

Job Details: 06/01/2022

"cx complaint unit not starting, checked unit found lbu wire unseated from thermal fuse, resteated, tested, unit working as designed."

We serviced a

KITCHENAID OVEN

Model KSDB900ESS4

Near Arlington, VA 22204

Lloyd B.

Job Details: 06/01/2022

Cx complained the units glass was broken. Installed new glass and the door works as designed. Job complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ15

Near Norfolk, VA 23502

Lucas R.

Job Details: 06/01/2022

"cx complaint wiring issue, checked unit found led assembly wires seperated., also found shelves broken.; ordrng 1 W11527432 (light assembly)"

We serviced a

WHIRLPOOL DRYER

Model MEDC465HW0

Near Midlothian, VA 23112

John P.

Job Details: 06/01/2022

Installed drum tested working as designed

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Ijamsville, MD 21754

Brian R.

Job Details: 06/01/2022

cx complaint is with unit and its temps. checked over unit and found back wall frozen over and ait port is blocked and air wont move into FF section.tested and checked unit and will order parts needed. as soon as parts are in office will schedule.; ordrng 1 W11581973 (Harness) and 1 W11518204 (Dispenser Control) and 1 W11558182 (Control) and 1 WPW10384183 (Thermistor)

We serviced a

WHIRLPOOL WASHER

Model WFW5605MW0

Near Midlothian, VA 23113

Jerod R.

Job Details: 06/01/2022

"tested unit found unit had all but 1 shipping bolt removed , removed and tested unit is now fully functional and working as designed"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Myersville, MD 21773

Ricky E.

Job Details: 06/01/2022

"replaced element with the update kit, unit cks ok.."

We serviced a

WHIRLPOOL RANGE

Model WFE550S0HZ

Near Virginia Beach, VA 23456

Branden R.

Job Details: 06/01/2022

"cx complaint safety range - sparked and quit heating , checked unit no error codes uninstalled found bake element connection had come unseated and had a thermal event on the back panel , checked connection and rewired for proper connection called WP safety to document , tested unit is now running as designed , reinstalled and pre heated unit to 350 unit running as designed cx agreed ."

We serviced a

MAYTAG REFRIGERATOR

Model MFI2269DRM00

Near New Market, MD 21774

Ricky E.

Job Details: 06/01/2022

"ck fnd units icemaker on a contious run... replaced the icemaker, unit cks ok.."

We serviced a

WHIRLPOOL RANGE

Model WFE540H0ES0

Near Chesapeake, VA 23321

Jason T.

Job Details: 06/01/2022

"Cx complaint, will not bake at set temperature, tested all circuits, verified vac voltages, found open bake element. Installed bake element from truck stock, verified pre heat cycle at 350 degrees...working as designed.; ordrng 1 W10779716 (Bake Element), used 1 W10779716 (Bake Element) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Catonsville, MD 21228

Robert L.

Job Details: 06/01/2022

"cx complaint after power issue night before, unit would not start and display very faint, found ui partcialy lit, found 5 vdc to ui, replaced ui from truck stock, tested all ops ok"

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near Timonium, MD 21093

Keith H.

Job Details: 06/01/2022

repalced heater per service bulentin

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS02

Near Ellicott City, MD 21042

Robert L.

Job Details: 06/01/2022

"upon arrival found unit unopened in garage, cx didnt inspect, found door damaged (see pic); ordrng 1 w11518741 (left RC door stainless)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB329DMBM03

Near Falls Church, VA 22044

Lloyd B.

Job Details: 06/01/2022

Cx complained the door opens too fast. Informed the cx that it is all gravity related and raised the unit. It improved slightly. Job complete

We serviced a

WHIRLPOOL WASHER

Model WFW6620HC2

Near Madison, VA 22727

Eric F.

Job Details: 06/01/2022

"Confirmed cx complaint UI non responsive. Could get unit into diagnostic mode but UI is intermittently responsive. Ordering control, will use UI on return visit.; ordrng 1 W11322905 (cntrl-elec)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Virginia Beach, VA 23454

Branden R.

Job Details: 06/01/2022

"came out for heating element - sp w11540964 - special project s17304 - pre-id heater bushing w11537778�- . . . , checked unit and uninstalled . replaced heating element and tested unit is running as designed with no leaks , reinstalled and tested again unit is running as designed ."

We serviced a

MAYTAG WASHER

Model MVWC465HW2

Near Culpeper, VA 22701

Eric F.

Job Details: 06/01/2022

"Cx thought he had extended warranty, gave cx customer service info and instructed him to call and have warranty properly dispatched."

We serviced a

WHIRLPOOL RANGE

Model JGCP536HM00

Near Great Falls, VA 22066

Christian C.

Job Details: 06/01/2022

Installed all parts. Tested all burners. All working properly. Griddle also heating. Unit is working as designed.

We serviced a

WHIRLPOOL DISHWASHER

Model KDFM404KPS0

Near Tracys Landing, MD 20779

Mitchell H.

Job Details: 06/01/2022

cx complaint unit not working and possible leak. found heter not replaced yet under s code. also found control bad. replaced control and collected for service call labor and control. unit needs heater replaced. ordering heater for return visit. should be covered under s code. please reschedule accordingly.; ordrng 1 W11537778 (heater)

We serviced a

KITCHENAID COMPACTOR

Model KTTS505ESS0

Near Richmond, VA 23229

Joseph D.

Job Details: 06/01/2022

"replaced all ordered parts, container/panel etc and unit now opening properly"

We serviced a

MAYTAG WASHER

Model MVWC465HW3

Near Delmar, DE 19940

Jonathon C.

Job Details: 06/01/2022

"cx complaint, unit draining randomly. tested, inspected, verified complaint. as soon as i plugged the unit in. drain came on. unit working normally in test mode. drain did not come back on in test mode. as soon as i tried to start a regular cycle, drain would kick back on and stay on. ordering drain pump and returning with control.; ordrng 1 W10919003 (pump-water)"

We serviced a

KITCHENAID HOOD

Model KVIB602DSS1

Near Great Falls, VA 22066

Christian C.

Job Details: 06/01/2022

Installed parts. Unit now works on all blower settings and led settings.

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