Service History 1152 - VIA Appliance

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Midlothian, Virginia 23112

Joseph D.

Job Details: 06/02/2022

cx complaint of unit turning on by itself. unit turning on drain for f8e4 error due to improper drain routing. unit now working properly. coupler to reverse osmosis run off pump also pointing into dishwasher drain hose. 7733789757

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ04

Near Mechanicsville, Virginia 23116

Thomas B.

Job Details: 06/02/2022

Cx complaint unit is not working properly inspected unit filled all gaps in liner tested and inspected for proper use unit now functions normally

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BW2

Near Bethesda, Maryland 20814

Roberto I.

Job Details: 06/02/2022

"Cx complaint oven not heating.Tested unit, confirmed oven not starting at all. tested igniter, found it open. Replaced igniter using v/s part. Ran a bake cycle, the unit worked ok. Collected 259.02; ordrng 1 74007498 (igniter (RI van stock)), used 1 74007498 (igniter) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Manassas, Virginia 20112

Demonte S.

Job Details: 06/02/2022

Inspected the unit. Found that the cx is saying that the Dishwasher isn't powering on. Checked the power at the Terminal Block. Found that the neutral power wire is burned & Terminal Block is Melted. Unit will the Terminal Block & 4 Screws. ( Any questions please check Sd Pictures.) ; ordrng 1 W11573809 (TERM-BLOCK) and 4 WP3400014 (SCREW)s

We serviced a

WHIRLPOOL REFRIGERATOR

Model GS5SHAXNB00

Near Stafford, Virginia 22556

Tanner B.

Job Details: 06/02/2022

Instaslled new Auger motor and tested unit . units motor is now operating.. Job complete

We serviced a

WHIRLPOOL WASHER

Model WFW9750WW01

Near Fairfax, Virginia 22030

Richard B.

Job Details: 06/02/2022

CX complant. Water fills machine. Prioer diagnosis found valve is letting water weep by. Installed new valve and tested unit. No leaks and washer working as designed. Job completed. RB

We serviced a

MAYTAG OVEN

Model MGR6600FZ2

Near La Plata, Maryland 20646

Robert A.

Job Details: 06/02/2022

"Cx complaint that gas is leaking. I inspected the unit to confirm the complaint. When I arrived there was no smell of gas. When I turned the cooktop on still no heavy gas smell. Only when the oven was on could I smell obvious heavy gas smell. I checked the oven orifices and there was soot in the oven. The orifices are for Natural gas, the cx has propane. The unit need a LP conversion kit for the oven only. I'm ordering the parts for the return visit.; ordrng 1 W11126051 (bake and broil LP kit)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHW04

Near Virginia Beach, Virginia 23454

Austin D.

Job Details: 06/02/2022

came out to replace the ui on the unit. disassebmeld the unit as needed. replaced the ui also had to remove all ice from the evaporator. tested the thermistors and put the unit into a 8 hour defrost cycle. unit is running as designed. cx is very unhappy with the unit and i advsied them to contact the manufacturer ar this time.

We serviced a

WHIRLPOOL O.T.R MICROWAVE

Model WMH32519HV06

Near Chesapeake, Virginia 23321

Zachery R.

Job Details: 06/02/2022

"while going to replace control new control did not have p3 connector, used service matters to get part number then pasted to tribles, advised cx she will be contacted for return visit.; ordrng 1 W11342846 (control)"

We serviced a

WHIRLPOOL DISHWASHER

Model KDTE334GPS0

Near Towson, Maryland 21204

Shane M.

Job Details: 06/02/2022

"cx complaint the unit button are only working sometimes. can confirm issue. control/console covered for 5yrs ordering control board, bring back console. cx paid svc/labor by card. 240.00; ordrng 1 W11120155 (control)"

We serviced a

WHIRLPOOL O.T.R MICROWAVE

Model WMH31017HS08

Near Frederick, Maryland 21702

Brian R.

Job Details: 06/02/2022

replaced parts ordered and tested unit. unit checks. job complete.

We serviced a

WHIRLPOOL O.T.R MICROWAVE

Model WMH31017HS6

Near Franklin, Virginia 23851

Zachery R.

Job Details: 06/02/2022

"replaced all parts, tested, unit was working then was unresponsive, come to find open fuse and defecrtive mag, ordering fuse and mag to complete repair.; ordrng 1 W10138793 (fuse) and 1 w11493410 (mag) and 1 W10892389 (acu)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRMF706ESS01

Near Virginia Beach, Virginia 23451

Austin D.

Job Details: 06/02/2022

cx complaint the unit is not dispensing. checked unit and found a seized auger motor. quoted cx and repalced the motor and shaft. tested operation. unit is running as designed.

We serviced a

WHIRLPOOL RANGE

Model JES9800AAS

Near Virginia Beach, Virginia 23464

Austin D.

Job Details: 06/02/2022

cx complaint the unit is overheating and smoking in the oven cabinet. checked the unit and found that the relay on the control is seized so it is constantly sending voltage to the broil element even after the unit is satisfied. eventually the unit pops a f1e1 due to the unit being very hot on the inside of the unit. unit will need a new control. the control is NLA. let the cx know.called safety to document with them. safety call no service call fee.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ03

Near Leonardtown, Maryland 20650

Robert A.

Job Details: 06/02/2022

Cx complaint that the unit is leaking water from the roof of the RC. I inspected the unit and confirmed the complaint. I checked water valve and reservior area and found the red connector going to the reservior was loose. I secure all connectors at the water valve and tested the unit for the cx. The unit is working as designed.

We serviced a

WHIRLPOOL O.T.R MICROWAVE

Model WMH32519HZ07

Near Stafford, Virginia 22554

Tanner B.

Job Details: 06/02/2022

CX Concern the units lights dimming and making noise then shutting off. found damage to the cavity and causing issue w/ operation .. sent pics / spoke w/ techline 7733786856 Unit is unrepairable per WPL . Job complete

We serviced a

WHIRLPOOL O.T.R MICROWAVE

Model WMH32519HV06

Near Chesapeake, Virginia 23321

Zachery R.

Job Details: 06/02/2022

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ08

Near Strasburg, Virginia 22657

Ezra M.

Job Details: 06/02/2022

"installed valve and fitting, verified water dispensing properly. also advised cust to keep back of shelves clear for proper airflow in rc."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ01

Near Randallstown, Maryland 21133

Keith H.

Job Details: 06/02/2022

defrosted ice and replaced thermistor

We serviced a

MAYTAG WASHER

Model MHW3505FW1

Near Stafford, Virginia 22556

Tanner B.

Job Details: 06/02/2022

Arr at cx to a stacked washer/ dryer. Informed charges to cx and cx declined service. moving on . Job complete

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Ocean Pines, Maryland 21811

Michael E.

Job Details: 06/02/2022

Replaced the anti tip brackets as per previous diagnosis. Tested unit and it is now working properly. Job is complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW02

Near Midlothian, Virginia 23112

Joseph D.

Job Details: 06/02/2022

"replaced compressor, evaporator. unit now cooling properly."

We serviced a

MAYTAG DRYER

Model MED6230HW0

Near Upper Marlboro, Maryland 20772

Shawn D.

Job Details: 06/02/2022

"cx complaint unit is no longer drying clothes. inspected unit then checked for errors and had f2e1 f2e2 so cleared them then ran unit and no heat. checked incoming power and has good power. took unit appart to find the inside full of lint, then found heater is open from lint being in heater and on top of heater. cleaned all lint up then replaced heater and tested unit now heats. we checked flow outside and there is a restrition at the end we can see. cx is going to get that t aken care of before using unit due to being a firehazard. unit is good; ordrng 1 WP3387747 (element 85.68 SD V/S), used 1 WP3387747 (element) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS03

Near Chambersburg, Pennsylvania 17202

Andrew S.

Job Details: 06/02/2022

Cx complaint is that the unit is not cooling. Upon arrival I found that the unit was unplugged. I plugged the unit back in and found that the fans are coming on. THe compressor made a loud humming noise and tripped the overload within a few seconds. I ohmed the compressor and found that it is reading proerly. I tried a new start device and found that it is doing the same thing. I spoke with MM and verified that the compressor is locked up. I am ordering the SS repair as well as the 3 call count. Please contact cx when the parts are available to schedule the return visit.; ordrng 1 W11574734 (Compressor) and 1 W11504431 (Coupler (suct to comp)) and 1 W11504415 (Coupler) and 1 W11506621 (Coupler (Charge to comp)) and 1 W11506635 (Process stub) and 1 W11109499 (Filter Drier) and 1 W11578027 (evap) and 1 W11506620 (Coupler ( Cap to evap)) and 1 W11504450 (Coupler) and 1 3callcountSS (3 call count SS)

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Pikesville, Maryland 21208

Keith H.

Job Details: 06/02/2022

cx complaint is unit didnt spin inspected unit put into diagnostics found off balance fault also noticed unit not level becuase of floor is uneven. ran test it worked fine also calibrated. cx to adddress the floor issue

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ03

Near Waynesboro, Pennsylvania 17268

Andrew S.

Job Details: 06/02/2022

Cx complaint is that the ice maker is not making ice. Upon arrival I found that the icemaker had failed mid harvest. I quoted the cx for the cost of the repair. Cx paid in full. I was able to access and replace the icemaker. I then tested the unit and found that it had stopped mid cycle. I was able to unplug the unit and reset it. It then completed the harvest cycle and filled. Unit is now functioning as intended. Job complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS537SIAM01

Near Stafford, Virginia 22556

Tanner B.

Job Details: 06/02/2022

CX Concern the units leds intermittenly not coming on or flickering.. found cx replaced diamond led board and it worked for 3 straight weeks . today led is getting 3.8dcv and 120vac coming into main led. checked all connection.. unit is working as designed . job complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFC704FPS01

Near Pikesville, Maryland 21208

Keith H.

Job Details: 06/02/2022

cx complaint is unit not cooling after only working for 3 days inspected unit put into service mode all thermistors passed went to test 38 39 and 40 and compressor comes and quickly shuts off and in test 40 it didnt come on at all. ordering new comrpessor for ss tech 2 count job; ordrng 1 W11592010 (compressor)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC302ESS06

Near Millersville, Maryland 21108

Kevin P.

Job Details: 06/02/2022

"installed new door gasket on right ff door, and picked up data loggers. job complete"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Portsmouth, Virginia 23703

Zachery R.

Job Details: 06/02/2022

"cx complaint dispenser not staying shut, verified issue, tried to adjust dispenser, no success, replaced dispenser, tested, unit working as designed."

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC0

Near Suffolk, Virginia 23434

Branden R.

Job Details: 06/02/2022

"came out to replace parts on unit , found unit unplugged , whenever unit has power to it drain pump starts pumping and will not stop .lid is also locked tryed to cancel cycle and nothing happens drain pump still pumping , disassembled back of unit and unplugged pressure hose and tryed cycleing power once more still draining , unit will need control for repair to be done .; ordrng 1 W11543996 (control) and 1 W11568983 (harness)"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Suffolk, Virginia 23434

Branden R.

Job Details: 06/02/2022

"came out to replace parts on unit , uninstalled unit and disassembled , replaced gearcase , motor and suspenion on unit , reassembled and tested unit is running as designed reinstalled and tested again unit is running as designed cx agreed ."

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Timonium, Maryland 21093

Keith H.

Job Details: 06/02/2022

replaced heater per service bullentin and motor tested for leaks and function unit is working

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Fredericksburg, Virginia 22406

Tanner B.

Job Details: 06/02/2022

"installed new vent assembly and dispenser , tested unit. no leaks . job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFF507ESS01

Near Timonium, Maryland 21093

Keith H.

Job Details: 06/02/2022

replaced hv board and control board unit seems to be good

We serviced a

JENNAIR RANGE

Model JDRP436HL01

Near Timonium, Maryland 21093

Keith H.

Job Details: 06/02/2022

upon arrival cx pointed out that theres another burner not working that also needs ignitor ordering another ignitor; ordrng 1 W11580024 (ignitor)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ04

Near Norfolk, Virginia 23513

Carl A.

Job Details: 06/02/2022

"cx complaint of unit not making ice,checkedu nit to find that connector on ice maker not full seated on icemkaer,reseated connctor tested unit works as designed"

We serviced a

WHIRLPOOL O.T.R MICROWAVE

Model WMH31017HS08

Near Fredericksburg, Virginia 22407

Tanner B.

Job Details: 06/02/2022

replaced lamp and tested unit. job complete

We serviced a

MAYTAG DISHWASHER

Model MDB7959SHZ1

Near Frederick, Maryland 21704

Ricardo S.

Job Details: 06/02/2022

"Cx complains that the upper rack falls down, inspected unit, the right adjuster is broken, replaced parts, tested and dishrack cks ok"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Baltimore, Maryland 21214

Milton J.

Job Details: 06/02/2022

CX complaint pods not disolving and unit smells. Inspected and found very little water flowing into unit. Valve buzzing. Installed new Valve as sent by Pre-ID. Tested unit and is now functioning prpoperly. -MJrob

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT112CZJW00

Near Baltimore, Maryland 21230

Emmanuel R.

Job Details: 06/02/2022

"Cs fridge wasnt cooling, I found evap frozen over the drain was clogged and water frooze in the pan, removed clog and unit now drains. Found ice in the vents clogging air from flowing into the FC. Unit is now working properly. Advised customer to keep and eye on it for now."

We serviced a

MAYTAG REFRIGERATOR

Model MSS25N4MKZ04

Near Gambrills, Maryland 21054

Kevin P.

Job Details: 06/02/2022

"arrived and found unit has been cooling properly since last visit with repair tech completed, installed new harness. job complete"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Stanardsville, Virginia 22973

Eric F.

Job Details: 06/02/2022

Confirmed cx complaint washer stuck on sensing. Found cold water valve not actuating. Ordering valve.; ordrng 1 W11038689 (valve)

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Leonardtown, Maryland 20650

Robert A.

Job Details: 06/02/2022

"Cx complaint that the unit is not washing the clothes. I inspected the unit to confirm the complaint. I found an error code: f7e6. I cleared the code and ran a service cycle, the unit did not agitate. I checked the actuator and the arm popped out of place. I replaced the actuator and tested the unit for the cx. The unit is working as designed."

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Virginia Beach, Virginia 23452

Carl A.

Job Details: 06/02/2022

replaced all parts tested and calibrated unit works as designed

We serviced a

JENN-AIR RANGE

Model JES9800CAF01

Near Alexandria, Virginia 22307

Lloyd B.

Job Details: 06/02/2022

Cx complained some of the numbers do not work. Inspected the unit and found that to be true. Unit needs new user interface. They no longer make the white console. Explained to the cx that he can try to find the white one and call us back or we can do the black one. Black is fine they say; ordrng 1 W10239348 (user interface)

We serviced a

JENNAIR RANGE

Model JGRP548WP01

Near Alexandria, Virginia 22301

Lloyd B.

Job Details: 06/02/2022

Dropped part off

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF305ESS00

Near Baltimore, Maryland 21209

Shane M.

Job Details: 06/02/2022

"cx complaint the unit isnt cooling proper. can confirmed. took evap cover off & found ball of ice on low/high side & no frost on evap. unit will need seal system work. 2 ct compressor, evap, drier.; ordrng 1 WPW10143759 (drier) and 1 W10507884 (compressor) and 1 W11256565 (evap)"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Virginia Beach, Virginia 23456

Austin D.

Job Details: 06/02/2022

came out to complete the special project for the heating elemet . disassembled the unit as needed. replaced the eleemtn. tested the unit. unit is running as designed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near Virginia Beach, Virginia 23464

Austin D.

Job Details: 06/02/2022

cx com

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Glen Allen, Virginia 23060

Thomas B.

Job Details: 06/02/2022

Cx complaint unit is not working properly inspected unit installed new sound dampening blanket tested and inspected for proper use unit now functions normally

We serviced a

KITCHENAID REFRIGERATOR

Model KSRG25FKSS15

Near Alexandria, Virginia 22307

Lloyd B.

Job Details: 06/02/2022

Cx complained the unit did not make ice and leaked. Inspected the unit and found ice in the fill tube and fill cup. Removed ice and tested and it now makes ice. Job complete

We serviced a

KITCHENAID HOOD

Model KVUB606DSS3

Near Woodstock, Virginia 22664

Ezra M.

Job Details: 06/02/2022

"not working. unit working on arrival. found wire nut holding black (L1) wire into unit loose, tightened, checked all connections"

We serviced a

WHIRLPOOL WASHER

Model WTW6120HC1

Near Waynesboro, Pennsylvania 17268

Andrew S.

Job Details: 06/02/2022

Cx complaint is that the unit is making a loud helicopter sound when running. Upon arrival I spun the basket by hand and was able to hear that the bearing have failed. I am orddering a gear case and will use the belt and splutch on retrun. Please contact cx when the parts are avialable to schedule the retrun visit.; ordrng 1 W11449840 (Gear case) and 1 2callCount (2 call count GC repair)

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHZ0

Near Sykesville, Maryland 21784

Justin S.

Job Details: 06/02/2022

replaced the adjusters and tested. the unit is now good

We serviced a

WHIRLPOOL COOKTOP

Model WCG97US6HS00

Near Hanover, Maryland 21076

Alexander D.

Job Details: 06/02/2022

"unit has extra year warranty thru builder per enititlements, cx provided closing disclosure to keep unit in warranty. cx complaint, burner heads and caps discolored and all burners difficult to ignite. inspected unit and verified complaint. cx said she didnt put burner heads or caps in dishwasher as complaint says but she put the knobs in dishwasher. refered cx to use and care guide for proper cleaning. have good spark at all burners. ordering burner heads and caps. call cx to schedule return visit once we have eta on parts.; ordrng 1 W10819916 (burner cap kit) and 1 W10811599 (burner head, dual) and 2 WP8286814 (burner head)s and 1 WP8286813 (burner head) and 1 WP8286815 (burner head)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBM01

Near Laurel, Maryland 20723

Alexander D.

Job Details: 06/02/2022

"cx complaint unit leaking from fz again. inspected unit and verified complaint. found drain iced over and sheet of ice in bottom of fz again. last time my steamer was broken so i just tried to chip all the ice out and it seems a piece may have fallen in drain tube and clogged it up. steamed out all ice. ran 1/4' waterline thru drain to ensure its not collapsed and tested by pouring cup of water down drain. unit is now working properly, cx still within 30days of prior service call."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ07

Near Crofton, Maryland 21114

Alexander D.

Job Details: 06/02/2022

"cx complaint rc not cooling properly, fz seems fine, still making ice. started to somewhat cool properly over past few days. inspected unit and verified complaint. found evap overfrosted. ran thru service tests and bimetal test showed S. heater reads 33ohms, should be good. ordering evap harness and control. call cx to schedule return visit once we have eta on parts.; ordrng 1 W11524469 (control) and 1 W11524653 (harness)"

We serviced a

KITCHENAID O.T.R MICROWAVE

Model KMHS120ESS11

Near Portsmouth, Virginia 23707

Zachery R.

Job Details: 06/02/2022

"cx complaint exhaust nonresponsive, checked unit, unit has proper voltage, all connections to board are secured. come to find defective acu not sending voltage to fan motor, ordering acu to complete repair.; ordrng 1 W11545876 (acu)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Brandywine, Maryland 20613

Shawn D.

Job Details: 06/02/2022

cx complaint unti is no longer making ice been a couple months now another company has come and tried fixing. inspected unit then checked temps and freezer is 31 and fridge 44. found left side of freezer door not closing good track is off inside top drawer in freezer. went to van grabbed gauges and ran test 4 and pressure are off frige is at 10 when should be close to 20 and freezer is at 5. took freezer apart and i dont have much frost at all. added some freon to correct pressures and informed cx we have a slow freon leak and i need to order some parts. shes not happy. parts are instock so rescheduled for next wed 6/8/22 for s.s. repair 3 count job; ordrng 1 W11492867 (fridge evaporator) and 1 W10832994 (compresor) and 1 WPW10143759 (drier) and 1 s.s.techony (s..s tech only) and 1 3countjob (3 count job)

We serviced a

JENN-AIR OVEN

Model JJW2427DS01

Near Norfolk, Virginia 23508

Zachery R.

Job Details: 06/02/2022

"replaced ui, tested, unit working as designed. cx paid 110 labor."

We serviced a

JENN-AIR REFRIGERATOR

Model JS48NXFXDE01

Near McLean, Virginia 22101

Eric W.

Job Details: 06/02/2022

removed unit checked drip pan and water lines no leaks pored water in under evap to see if the drain hose to drip pan is leaking let water sit for 30 min and no leaks found

We serviced a

KITCHENAID REFRIGERATOR

Model KBSD612ESS01

Near Timonium, Maryland 21093

Keith H.

Job Details: 06/02/2022

cx conplaint is lights out inpsected unit and repalced all lights per special project s84638 - parts and labor

We serviced a

MAYTAG DRYER

Model WED8740DW0

Near Washington, District of Columbia 20011

Israel R.

Job Details: 06/02/2022

Customer complaint unit is not finishing a cycle. I ran test found F4E1 Heater Relay and F4E4 L2 line voltage. I ran test the unit is heating. is completed test and air flow is good. I ran time dry and the unit ran with out stoping for like 30 min. while i looked at the washer. There was a load and it was pretty big. I adviced the customer to use time dry on big loads because the cloth wont move too mucha dn the humidity sensor relies on cloth moving around and making contact with the sensor. If is too much cltoh the cloth may not move and the unit will think everything is dry. They said they are going to try that. Collected 90 on 594996.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ

Near Washington, District of Columbia 20010

David J.

Job Details: 06/02/2022

Cx complaint unit freezing things in fridge. Inspected unit and found ice maker is making to much ice. Going to order new ice maker cause when testing unit the arm did not work properly. Also tested dampener and it was struggling to open. Making loud clicking noise. Going to order some parts for return visit. ; ordrng 1 Wpw10196393 (Damper) and 1 Wpw10300024 (Ice maker) and 1 W10316760 (Thermostat rc)

We serviced a

WHIRLPOOL O.T.R MICROWAVE

Model WMH32519HV5

Near Mechanicsville, Maryland 20659

Robert A.

Job Details: 06/02/2022

"Cx complaint that the unit's cooktop light is not turning off. I inspected the unit and confirmed the complaint. The unit switch the light setting (high, low and off), but it does not turn off. Cx had an extra bulb and replaced it but it still did not turn off. The unit will need a new control board as well. I'm ordering the part for the return visit.; ordrng 1 W11342846 (control board)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFC300EWH03

Near Baltimore, Maryland 21230

Emmanuel R.

Job Details: 06/02/2022

"Installed filter cover and tested unit, unit is now working as designed."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF302ESS01

Near Arlington, Virginia 22204

Lloyd B.

Job Details: 06/02/2022

"Cx complained the unit did not make ice or dispense water and of a bad gasket. Inspected the unit and found that with the filter bypass in, the water came out with pressure. Unit needs new filter head and gasket for rh door; ordrng 1 W10830283 (gasket 166.44) and 1 W11346623 (filter housing)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Midlothian, Virginia 23112

Joseph D.

Job Details: 06/02/2022

"replaced failed heater to elimninate leaking, no damage noted but heater with faulty bushings. now working properly"

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC500ESS00

Near Arlington, Virginia 22204

Lloyd B.

Job Details: 06/02/2022

Cx complained the unit did not dispense ice. Installed new auger motor and tested and it now dispenses crush and cubed. Job complete

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FSS02

Near Frederick, Maryland 21704

Ricardo S.

Job Details: 06/02/2022

"unit needs the evaporator cover assy and ice maker, the client informs me that someone from whirlpool told her that if the refrigerator was not cooling they would cover the entire repair but i dont have any authorization number .. the client will call whirlpool to see if they can send the auth number; ordrng 1 w11395558 (evaporator cover) and 1 w11557001 (ice maker)"

We serviced a

JENNAIR RANGE

Model JGRP436WP01

Near Rockville, Maryland 20850

Julian H.

Job Details: 06/02/2022

replaced ui tested and working

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBB03

Near Silver Spring, Maryland 20906

Julian H.

Job Details: 06/02/2022

"CX complaint unit is making loud humming noises temp readings on arrival RC38 FC0 tested Ran load test compressor is working fine is jsut humming normal noise. I tested fans, damper and defrost normal hum when everything is running Andrew documented call 7733787128"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHW

Near Newport News, Virginia 23601

Jason T.

Job Details: 06/02/2022

"Cx complaint, deli and crisper drawers not sliding in-out properly, found plastic support sticking causing the issue. Applied silicone lubricant to allow the drawers to slide in-out properly, verified all unit functions for proper operation...working as designed.; ordrng 1 WP99003172 (Silicone Lubricant), used 1 WP99003172 (Silicone Lubricant) from stock"

We serviced a

MAYTAG WASHER

Model MHW6630HW1

Near Yorktown, Virginia 23693

Lucas R.

Job Details: 06/02/2022

"cx complaint long cycle times, checked unit found f0e2 suds, and f5e2latch failure codesfound soap residue on back poanel, advised cx to run 2 clean cycles to clear suds, also found intermittent latch operation.; ordrng 1 W11316250 (latch)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRV986FDEM01

Near Hampton, Virginia 23666

Lucas R.

Job Details: 06/02/2022

"cx complaint lights out deli board not working, checked unit found open led in fc, and corroded and brokn wires in drawer quotd cx parts W10815674 door 416.01, WPW10677119 deli board 206.85 w10695459 module 119.69 shipping 15.00, tax 44.55 total 1032.10, cx declined quote for door and control, advised just to replace led, collected 306.87, leaving balance of 725 23 if cx decides in next 30 days to complete repair, also advised control may not be needed."

We serviced a

WHIRLPOOL DISHWASHER

Model KDPM704KPS0

Near Richmond, Virginia 23233

Thomas B.

Job Details: 06/02/2022

Cx complaint unit is not working properly inspected unit removed and replaced the door gasket tested and inspected for proper use unit now functions normally

We serviced a

WHIRLPOOL WASHER

Model WFW6620HC2

Near Tappahannock, Virginia 22560

Gill G.

Job Details: 06/02/2022

replaced control. tested by running diagnostic cycle. found unit is fully functional and working as designed.

We serviced a

WHIRLPOOL WASHER

Model wfw3090jw0

Near Washington, District of Columbia 20010

David J.

Job Details: 06/02/2022

Cx complaint unit would not go into a cycle. Replaced control board as stated by previous tech. Tested unit with maintenance and unit working as intended.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM5

Near Washington, District of Columbia 20009

David J.

Job Details: 06/02/2022

Cx complaint heating element not working. Went to remove unit and was unable to due to the way it was installed. Unit will need screws just out with sawzall. If we use force it will either brake plastic unit or damage cabinets. Cx will have unit removed for us to be able to install part. Cx will call once unit is removed. ; saved tckt

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near New Bern, North Carolina 28560

Ronnie B.

Job Details: 06/02/2022

"upon arrival no answer at the door. called office was advised to wait until 11:10. cx showed up at 11:08. removed and replaced sump and pump, tested, confirmed no leaks, unit is working as designed."

We serviced a

WHIRLPOOL O.T.R MICROWAVE

Model WML55011HS07

Near Henrico, Virginia 23238

Jerod R.

Job Details: 06/02/2022

filter board not ordered reordered; ordrng 1 WPW10531156 (filter board)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WSR57R18DM02

Near Baltimore, Maryland 21209

Shane M.

Job Details: 06/02/2022

cx complaint the unit isnt cooling proper. found temps near room temp. flashing over temp. no frost on evap. sealed system needed. found a weak evap fan as well. ordering all sealed system items also control box 3ct needed.; ordrng 1 W10858281 (evap) and 1 W11125124 (compressor) and 1 WPW10143759 (drier) and 1 WPW10359880 (evap fan) and 1 W11507065 (condenser) and 1 W11282569 (control)

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW2

Near Elkton, Maryland 21921

Alexander W.

Job Details: 06/02/2022

CX complaint is unit is getting an F9E1 error code. tested inspected and verified cx complaint. Tested drain pump at control and at pump and reading 21 ohms. found control is defective replaced control with one from pre-id parts and ran unit through calibration cycle. unit is now operating as desgined

We serviced a

WHIRLPOOL WASHER

Model WTW7300DW0

Near Milford Mill, Maryland 21244

Keith H.

Job Details: 06/02/2022

cx complaint is one day unit wouldnt start inpsected unit verified 120v to unit. put into diagnostics no errors found surprisingly. ran test it went through...even had cx start a cycle..unbale to duplicate issue

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Stone Ridge, Virginia 20105

Ezra M.

Job Details: 06/02/2022

"water inlet line pinched during reinstallation after last visit, restricting water flow. reinstalled dishwasher, ran full diag cycle, no errors."

We serviced a

KITCHENAID COOKTOP

Model KCGC506JSS00

Near Aldie, Virginia 20105

Ezra M.

Job Details: 06/02/2022

"installed orifice holder and screws, tested all burners, unit working properly"

We serviced a

WHIRLPOOL DRYER

Model MEDB835DW3

Near Richmond, Virginia 23235

Jerod R.

Job Details: 06/02/2022

"replaced motor , blower was seized on shaft ordered new blower, basement door will be unlocked for return visit ,if customer is not avaliable; ordrng 1 WP697772 (blower wheel)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT112CZJZ00

Near McLean, Virginia 22101

Eric W.

Job Details: 06/02/2022

cx complant of unit making a buzzing noise inspected unit found the noise is the start run clipping off installed new start run and still the same compressor is locked up installed and filled unit with 600 1.4 oz tested unit no leaks

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS0

Near Washington, District of Columbia 20009

David J.

Job Details: 06/02/2022

Cx complaint service pointer. Replaced heating element. Tested unit and everything is working as intended with no leaks.

We serviced a

JENN-AIR RANGE

Model JDRP436HM00

Near Richmond, Virginia 23226

Jerod R.

Job Details: 06/02/2022

tested unit found unit door not closing all the way ordered new hinges; ordrng 1 W11096984 (hinge) and 1 W11096983 (hinge)

We serviced a

MAYTAG DRYER

Model MEDB765FC0

Near Arlington, Virginia 22213

Eric W.

Job Details: 06/02/2022

could not get the blower wheel off with out breaking it needsnew blower wheel cx paid in full; ordrng 1 WPW10349492 (blower wheel)

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFF302ESS01

Near Arlington, Virginia 22213

Eric W.

Job Details: 06/02/2022

cx complant of slow water but not with by pass installednew filter head and tested unit now working properly

We serviced a

WHIRLPOOL REFRIGERATOR

Model GI6FARXXF05

Near Richmond, Virginia 23222

Jerod R.

Job Details: 06/02/2022

replaced ordered parts and tested unit is now fully functional

We serviced a

MAYTAG WASHER

Model MVWC465HW3

Near Warsaw, Virginia 22572

Gill G.

Job Details: 06/02/2022

cx complaint: unit will not lock lid and proceed with cycle. stored fault code F7E5(shifter fault). found shifter not connected to splutch. replaced shifter as per service pointer. calibrated unit. ran diagnostic cycle. stared load for cx to demonstrate unit is fully functional. unit is fully functional and working as designed.; used 1 W10913953 (actuator) from stock

We serviced a

KITCHENAID REFRIGERATOR

Model KBFN502ESS02

Near Arlington, Virginia 22207

Eric W.

Job Details: 06/02/2022

cx complant of water leaking out the back of ff evap cover removed cover and found the drain hole cloged up with mastic removed all mastic from drain and evap poured water down the drain and it is going down

We serviced a

WHIRLPOOL O.T.R MICROWAVE

Model WMH31017AS2

Near Richmond, Virginia 23225

Chris B.

Job Details: 06/02/2022

cx complaint unit sparks inside inspected unit could not duplicate called safty spoke with redetha 7733751397 stated unit is now working as desighned she stated cx can use unit inspected further could not find any arc marks in or around cabinet or door tested unit many times with wet paper towel unit working as desighned

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Baltimore, Maryland 21215

Shane M.

Job Details: 06/02/2022

cx complaint the isnt making ice or dispensing water. found a defectived water fitting. advised cx to get old school brass fitting. SR 7733792204

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Richmond, Virginia 23222

Jerod R.

Job Details: 06/02/2022

replaced ordered parts and tested unit is now fully functional

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS335SDHM03

Near Ashburn, Virginia 20148

Ezra M.

Job Details: 06/02/2022

"installed ice maker and water valve, cycled ice maker, cycled and filled normally."

Contact Us

About Us