Service History 1148 - VIA Appliance

We serviced a

ADMIRAL UNKNOWN

Model UNKWN

Near Norfolk, Virginia 23513

Carl A.

Job Details: 06/03/2022

picked up part for office

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Falls Church, Virginia 22043

Emmanuel R.

Job Details: 06/03/2022

"Installed console cap,UI and vent assy, tested unit, unit is now working properly."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHW01

Near Clear Spring, Maryland 21722

Danny R.

Job Details: 06/03/2022

"insta;lled part but fitting on water line was bad fixedthis with fitting from van stock checks ok now no leaks; ordrng 1 W10334458 (connector), used 1 w10334458 (fitting) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS00

Near Woodbine, Maryland 21797

Justin S.

Job Details: 06/03/2022

called the office because i dont have the pantry harness. replaced the compressor and evaporator. vacuummed the system down and filled to weight.; ordrng 1 W11170612 (pantry harness)

We serviced a

WHIRLPOOL WASHER

Model WETLV27HW1

Near Rockville, Maryland 20852

Roberto I.

Job Details: 06/03/2022

"CX complaint noise during fill.Cx had a recorded sound but I was unable to isolate or verify any unusual noise. Ran test mode, no errors. Ran a test cycle, no noise. Ran manual agitation and spin, the unit had a normal operation sound. Ran a normal cycle unyil the unit agitated but I was unable to confirm replicate any noise"

We serviced a

WHIRLPOOL FREEZER

Model KRMF706ESS04

Near Ocean View, Delaware 19970

Michael E.

Job Details: 06/03/2022

CX complaint: no ice. Tested and verified complaint. IB at 18 degrees. IM harvested and filled in diagnostic but is not harvesting on its own. No error codes for IM. Water flow is good. Ordering control. Cannot reschedule due to SO part.; ordrng 1 WPW10675033 (cntrl-elec)

We serviced a

MAYTAG WASHER

Model MVW7232HC0

Near Ocean View, Delaware 19970

Michael E.

Job Details: 06/03/2022

"CX complaint: not draining. Tested and verified complaint. Drain pump did not activate until was only a little watert in unit. I was having trouble with the latch not unlocking. Also, diagnostics working intermitantly. Replaced control, tested unit and it is now working properly. Job is complete. CX paid in full for ser4vice, labor, S&H and part by check number 1878"

We serviced a

KITCHENAID REFRIGERATOR

Model WRX986SIHZ00

Near Falls Church, Virginia 22043

Christian C.

Job Details: 06/03/2022

Cx complaint unit is not cooling enough in FC section. Inspected unit foud slight frost on evap cover. Defrost mode is set to adc. Switched to basic defrost.

We serviced a

WHIRLPOOL DISHWASHER

Model KDTM354DSS4

Near Manassas, Virginia 20112

Richard B.

Job Details: 06/03/2022

"CX complant. Dishwasher not disolving pods . Inspected unit and found drain motor electrical error and fill valve electrical error , But when nmachine filled and drainned. Machine works fine. But dosent wash. Unit will need a sump assembly as well as control . CX will decide what they want to do and call if service is needed, RB"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WSR57R18DM05

Near Westminster, Maryland 21158

Sal R.

Job Details: 06/03/2022

"I arrived at the home and waited for Shop tech . Once tech arrived, I inspoected door and found cosmetic damage to the center of the door. I am reordering 1 door (W10746794). I have informed CX that it takes 6-8 weeks for new dioor to arrive.Return visit wioll need 2nd tech dor to size of the door. Please see notes form WP TL phone c0nveration (77334432495 went over unit and was told we already replaced parts and he advised to go ahead with the door and if cx wants unit replaced due to issues he can call in and go from there); ordrng 1 W10746794 (door) and 1 2ndTech (2nd Tech)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRV986FDEM01

Near Ellicott City, Maryland 21043

Robert L.

Job Details: 06/03/2022

"installed evap fan harness per previous, unit completely thawed, cx to monitor temps, tested all ops ok"

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Ellicott City, Maryland 21043

Robert L.

Job Details: 06/03/2022

"instaleed new transmission, washplate, cam and belt per previous, tested all pos ok"

We serviced a

WHIRLPOOL DRYER

Model WED8500DC1

Near Washington, District of Columbia 20017

David J.

Job Details: 06/03/2022

Cx complaint squeak noise coming from dryer. Inspected unit and found a piece of clothing stuck in blower wheel. Removed everything off blower wheel and tested unit. No more squeaks and unit is now working as designed

We serviced a

KITCHENAID DISHWASHER

Model KDTE234GPS0

Near Washington, District of Columbia 20002

David J.

Job Details: 06/03/2022

Cx complaint not spraying. Inspected unit and found no response to sump or wash motor. Unit will need a new assemb. Quoted Cx for part and he paid 120.00 service call. ; ordrng 1 W11085683 (Sump assem)

We serviced a

JENNAIR REFRIGERATOR

Model JF42NXFXDW01

Near Glenelg, Maryland 21737

Justin S.

Job Details: 06/03/2022

replaced the door gaskets and drain tube. heat gun on the gasket so they would all seal. the unit is now good

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ00

Near Fort Washington, Maryland 20744

Robert A.

Job Details: 06/03/2022

Cx said she tested positive for COVID this morning. I did not enter the house or diagnose the unit. She will call in to reschedule when she has recovered.; saved tckt

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHW08

Near Millsboro, Delaware 19966

Frederick R.

Job Details: 06/03/2022

CX complaint is ice gets stuck coming out of bin. Inspected/tested unit and verified complaint. Unit temps are good and its making ice properly. Explained to CX the operation of machine and what to expect. Unit is working as designed. Job is complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near ,

Chris B.

Job Details: 06/03/2022

cx complaint unit will not dispence water fast and also water and ice comes from ice door inspected unit confirmed cx complaint when filter is removed unit water flows as desighned advised cx to replace filter alos found are leak at ice door replaced ice door unit working as desighned cx stated delivery date is much later than purcahse date there is dent in door advised cx to get proof of delivery and could possibly order rc ss door

We serviced a

WHIRLPOOL REFRIGERATOR

Model GI15NDXZS2

Near Lewes, Delaware 19958

Frederick R.

Job Details: 06/03/2022

DO NOT DO ANYTHING WITH THIS TICKET. CX NEEDS TO BE REFUNDED EVERYTHING BUT SERVICE CALL AND WE ARE NOT RETURNING PER MA. SPEAK TO MARK AFR

We serviced a

WHIRLPOOL FREEZER

Model WZF34X16DW01

Near Magnolia, Delaware 19962

Frederick R.

Job Details: 06/03/2022

CX complaint is freezer isnt freezing and frost on back panel. By the time I arrived CX had turned unit off and restarted in about a week ago. Opened unit and evap fan working good. Pulled evap cover and had full frost patter. measured 2deg F inside unit. Thermistorwas only reading 6kohms. Should have been much higher. Replaced thermistor from pre-id. Unit is now working properly. CX payed balance of 253.66 in full by check. Job is complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRV986FDEM01

Near Virginia Beach, Virginia 23452

Carl A.

Job Details: 06/03/2022

replaced all parts tested unit works as designed

We serviced a

WHIRLPOOL WASHER

Model WFW92HEFC0

Near Virginia Beach, Virginia 23451

Carl A.

Job Details: 06/03/2022

"cx complaint ofu nit not draining checkedu nit find that drain pump had oject ,removed object from pump tested unit worrks as desiged cx owes for service call"

We serviced a

MAYTAG WASHER

Model MVW6200KW0

Near Virginia Beach, Virginia 23451

Carl A.

Job Details: 06/03/2022

"replaced all parts tested unit works as designed; ordrng 1 W10902814 (washplate), used 1 W10902814 (Whirlpool Washer Washplate) from stock"

We serviced a

WHIRLPOOL DRYER

Model WET4027HW1

Near Stafford, Virginia 22554

Tanner B.

Job Details: 06/03/2022

Found the units door hinge screws back out and caused the door not to engage door switch. tightened the screws/ adjusted the door and tested unit. job complete

We serviced a

WHIRLPOOL RANGE

Model WFE320M0JS1

Near Front Royal, Virginia 22630

Ezra M.

Job Details: 06/03/2022

"part damaged during shipment, reordering.; ordrng 1 W10761018 (trim-door)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHZ0

Near Ellicott City, Maryland 21043

Robert L.

Job Details: 06/03/2022

"cx complaint not washing/draining, found driaining fine, no errors stored, found no sump movement, can hear it humming with occasional weak spray, needs sump quoted 540 cx declined for now, collected 120 amex (140 labor quoted)"

We serviced a

WHIRLPOOL DRYER

Model WGD86HEBW1

Near Arlington, Virginia 22207

Emmanuel R.

Job Details: 06/03/2022

Cs dryer is making a loud noise. I found the idler pulley to have seized and alot of lint on the blower wheels throwing it off balance. Replaced the idler and cleaned the lint off the blower wheel. Unit is now working properly.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHM08

Near Boykins, Virginia 23827

Zachery R.

Job Details: 06/03/2022

"cx comlaint unit not cooling, checked temps, fc at 18 degrees, rc at 65. frost build up on evap, cleared frost build with steamer. fc fan is unresponsive, heater reading open, also thermistor out of range. replaced thermistor and evap fan motor, advised cx do not load unit with a lot of product due to unit not working efficiently. ordering control and heater to complete repair.; ordrng 1 W11546610 (heater) and 1 W11546690 (control)"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Manakin-Sabot, Virginia 23103

Thomas B.

Job Details: 06/03/2022

Cx complaint unit is not working properly inspected unit removed and replaced the supplied parts tested unit now functions normally

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ

Near Alexandria, Virginia 22315

Lloyd B.

Job Details: 06/03/2022

Cx complained the unit did not start. Inspected the unit and found the start button did not work. Installed new user interface and tested and it now operates as designed. Job complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ11

Near Waterford, Virginia 20197

Ricky E.

Job Details: 06/03/2022

"installed fzr gasket and cleared moisture from the switch, the fzr is now goor.. i heated all the gasket so they would be soft and not tear in the future, but the right side ff gasket is torn at the top... need parts...; ordrng 1 W10830055 (gasket-fip)"

We serviced a

WHIRLPOOL COOKTOP

Model WCG77US0HS00

Near West Springfield, Virginia 22152

Jason A.

Job Details: 06/03/2022

CX complaint COOKTOP gas leak. Found leak at regulator. Replaced regulator. Installers used pipe dope on compression flare fitting. Cleaned off excess before regulator. Test all burners are on & checked everywhere for leaks = NO GAS LEAKS > JJ

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Manassas, Virginia 20112

Demonte S.

Job Details: 06/03/2022

Installed the User Interface. Tested the unit. Unit is working as Designed.

We serviced a

MAYTAG O.T.R MICROWAVE

Model MMV1175JZ0

Near Manassas, Virginia 20110

Richard B.

Job Details: 06/03/2022

"CX complant Microwave not working. Inspeted unit and microwave buzzes when running. Found diode buzzing. Installed new diode although diode looked fine and was not cracked or blown out. Microwave working as designed, Heated wet paoer towel several times. Job completed, RB"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KSSO48FMX00

Near Clifton, Virginia 20124

Richard B.

Job Details: 06/03/2022

"CX refused service with possibal charges for todays service with age of fridge,Decided to look at new options. Fridge is almost 20 years old. Did not collect RB"

We serviced a

WHIRLPOOL REFRIGERATOR

Model JFFCC72EHL02

Near Manakin-Sabot, Virginia 23103

Thomas B.

Job Details: 06/03/2022

Cx complaint unit is not working properly inspected unit removed and replaced the control and the evaporator cover with thermistors tested and inspected for proper use unit now functions normally.

We serviced a

KITCHENAID RANGE

Model KDRS505XSS04

Near Suffolk, Virginia 23437

Zachery R.

Job Details: 06/03/2022

"replaced lf and rf orifice. tested, lf has very low flame, tried adjusting flame, no luck, ordering lf orifice to complete repair. cx paid labor.; ordrng 1 WPW10273135 (holder-orf)"

We serviced a

WHIRLPOOL DRYER

Model WED5000DW2

Near Essex, Maryland 21221

Eric W.

Job Details: 06/03/2022

installed enw door handel

We serviced a

MAYTAG REFRIGERATOR

Model MRT118FFFH01

Near Middle River, Maryland 21220

Eric W.

Job Details: 06/03/2022

cx complant unit not cooling inspected unit found large ball of ice on evap needs ss work; ordrng 1 W10836706 (evap) and 1 W11092625 (compressor) and 1 W10919804 (air duct)

We serviced a

WHIRLPOOL DRYER

Model WED560LHW2

Near Virginia Beach, Virginia 23453

Carl A.

Job Details: 06/03/2022

"replaced all parts tested unit works as designed; ordrng 3 WPW10314173 (support)s, used 3 WPW10314173 (Roller) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ03

Near Virginia Beach, Virginia 23455

Carl A.

Job Details: 06/03/2022

"indstalled door that was on site for cx ,screw snaped was stripped out in in old door ordering parts needed for repairs; ordrng 1 W11436604 (door) and 2 W11449276 (Refrigerator Screw)s"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507ESS01

Near Haymarket, Virginia 20169

Daniel J.

Job Details: 06/03/2022

"weak cooling in freezer section found evap cover froze over removed ice build up tested deforost heater verified workingordering evap fan harness; (created new UIS, deleted prior attachment to UisID 246521), ordrng 1 W11032800 (motor fan harness)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model GI6FARXXY08

Near Alexandria, Virginia 22309

Lloyd B.

Job Details: 06/03/2022

Cx complained the unit did not dispense water. Installed new filter bypass and tested and it dispensed with pressure. Unit needs new filter housing; ordrng 1 W11346622 (filter housing)

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC703HPS00

Near Manakin-Sabot, Virginia 23103

Thomas B.

Job Details: 06/03/2022

Cx complaint unit is not working properly inspected unit removed and replaced the tubing and the drier assy tested and inspected for proper use unit now functions normally filled with 5.75oz

We serviced a

WHIRLPOOL WASHER

Model CAE2745FQ1

Near Columbia, Maryland 21046

Alexander D.

Job Details: 06/03/2022

"cx provided delivery receipt to keep unit within 3month warranty. cx complaint unit wont start. inspected unit and verified complaint. unit wont enter test mode. getting proper 120v at control and diagnostic led on control is on. tried several times to enter diagnostics and even tried with all components unplugged from control, still not entering test mode or powering on. ordering control. call cx to schedule return once we have eta on part; ordrng 1 W11298479 (control)"

We serviced a

JENNAIR DISHWASHER

Model JDTSS243GX0

Near Alexandria, Virginia 22314

Lloyd B.

Job Details: 06/03/2022

"Cx complained the unit did not clean well nor heat. Inspected the unit and found a code of 7.1 for no heat. In diagnostics, the element recieved 115vac and was hot to touch. There was another code for owi sensor. The spray arms are not carrying the water properly to the dishes. Unit needs new spray arms and owi sensor.; ordrng 1 WPW10448645 (spray arm) and 1 W11101428 (spray arm) and 1 W11084121 (sensor)"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Gainesville, Virginia 20155

Daniel J.

Job Details: 06/03/2022

installed heater diag tested for leaks none present no errrors stored

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT316SFDM00

Near Seaford, Delaware 19973

Jonathon C.

Job Details: 06/03/2022

"cx complaint, not cooling in RC. replaced parts per prior diag, tested unit, unit working as designed, job is complete."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS03

Near Round Hill, Virginia 20141

Ricky E.

Job Details: 06/03/2022

"installed parts and verifid operation, unit cks ok.."

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRMF706ESS04

Near Fairfax, Virginia 22032

Jason A.

Job Details: 06/03/2022

CX complaint FRIGE 2 middle drawers dont always self close. Floor previous damage. Raised front of unit as it was leaning forward to assist closing. Cleared frozen lube on FC door rails. 2 mid doors still not self closing even with bins unloaded. & doors removed Needs both L & R & center > JJ.; ordrng 1 W11294548 (center divider assym incl rails) and 1 W11409809 (adapter right)

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Suffolk, Virginia 23434

Zachery R.

Job Details: 06/03/2022

"cx complaint unit not completing cycle, checked unit to find acutuator not seated to clutch, reseated actuator to clutch, tested, unit working as designed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Richmond, Virginia 23235

Joseph D.

Job Details: 06/03/2022

cmay8321@outlook.com replaced air duct and unit working properly

We serviced a

JENNAIR REFRIGERATOR

Model JS48NXFXDE01

Near Stone Ridge, Virginia 20105

Daniel J.

Job Details: 06/03/2022

tighten screws on right side door panel heated up gasket informed customer to try not to open door for the next hour or so so gaket can reform

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW0

Near Centreville, Virginia 20120

Richard B.

Job Details: 06/03/2022

"CX complant, F8E1 error code for valve failure , Inspected unit and found measuring resistance of hot valve 1195 ohms. Measured cold alve and measured 2381. ohms. Replaced cold valve and tested unit Working as designed, Job completed , RB"

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS4

Near Baltimore, Maryland 21239

Milton J.

Job Details: 06/03/2022

Cx complaint unit leaking gas. Combed over unit and connections tight and nothing standing out. Will have to return with Natural Gas Detector. -MJrob; ordrng 1 123456789 (Natural Gas Detector)

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Silver Spring, Maryland 20904

Alexander D.

Job Details: 06/03/2022

"cx complaint unit leaked from heater and needs water damage and mold documented. heater has already been replaced by bray and scarff, pics saved. cx had a plumber working under sink and said he smelled mold coming from behind dishwasher. cx said can see water damage and mold under floor from sub basement but i cant get to it to take pics because its only a 3 foot tall space. took pics and documented all water damage to floor and cabinet trim but couldnt pull unit out, cabinets settled/shifted and no base wont clear cabinet on right side to be able to pull it out. called safety to document, 7733768818. advised cx to call safety for resolution and to see what next steps are and she may need to have contractor create quote first and may need to have him pull unit out. cx understands"

We serviced a

KITCHENAID OVEN

Model KOSE500ESS02

Near McLean, Virginia 22102

Christian C.

Job Details: 06/03/2022

Installed controls. Tested unit. Unit is heating. No errors.

We serviced a

WHIRLPOOL DISHWASHER

Model ADB1400AGW3

Near Baltimore, Maryland 21229

Shane M.

Job Details: 06/03/2022

installed new sump. ran test cycle unit working properly.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ15

Near Glen Allen, Virginia 23060

Gill G.

Job Details: 06/03/2022

cx complaint: unit not producing ice. tested freezer temp at 4.5 degrees. decreased set point to -1 for freezer. found ice in ice bin. unit is positioned in corner of room in very tight space. advised cx that freezer door may rub on wall and not be closing and sealing on occasion. tested ice maker. unit is working as designed at this time/

We serviced a

WHIRLPOOL WASHER

Model MVW6200KW1

Near Alexandria, Virginia 22314

Lloyd B.

Job Details: 06/03/2022

"Cx complained the unit did not operate. Inspected the unit and found that after locking, the drum would not rotate and there was a noise described by the cx. Lifted the unit and found the pulley bolt was loose which caused the teeth on the splutch to make noise and have the pulley sitting on the cover not allowing the drum to rotate. Tightened the bolt and tested in diagnostics and the unit opertates as designed. Job complete"

We serviced a

MAYTAG WASHER

Model MHW4200BW0

Near Potomac, Maryland 20854

Ricardo S.

Job Details: 06/03/2022

"cx complains about an error code f9.. inspected unit, found an error code f9e1 unit not draining. the drain filter is clogged, unit tested several times with cx and working ok"

We serviced a

MAYTAG RANGE

Model MER6600FZ2

Near Easton, Maryland 21601

Alexander W.

Job Details: 06/03/2022

"CX stated hot light would stay on. tested inspected and verified cx complaint installed parts per previous diag tested unit, unit is now operating as desgined job is complete."

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Easton, Maryland 21601

Alexander W.

Job Details: 06/03/2022

CX stated grinding noise coming from washer. inspected tested and verified cx complaint took splutch off to put new splutch on and found gearcase has been leaking oil. gear case is defective ordering a gear case also found motor pulley is seperated from motor making the motor defective as well ordering motor gear case and returning with splutch. cannot resched at this time due to SO parts.; ordrng 1 W11454734 (gearcase) and 1 W11497303 (motor)

We serviced a

WHIRLPOOL FREEZER

Model WRS321SDHZ0

Near Westminster, Maryland 21158

Sal R.

Job Details: 06/03/2022

CX complai t was that the tuni was leaking water. I found that the the drain tube form the evap was disconnected causing warm air to hit cold air and condinsate and cause a ice blockaged. I was able to steam out the ice and securly reconnected the drain tube. UHnit test good. I collected 120.00 for service charges.

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Finksburg, Maryland 21048

Sal R.

Job Details: 06/03/2022

CX complaint is that the unit is not opperating. I found that the utni has onluy 18V's to L1 and 220V's to L2. I inspected the outlet and the term block and found that the CX need a licensed electricain. CX is agrumentative.

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Richmond, Virginia 23294

Gill G.

Job Details: 06/03/2022

verified cx complaint of unit not turning off on its own when running AUTOMATIC DRY cycles. found faulty timer. did not get good reading on low temp side of thermostat. replaced timer and thermostat. tested. unit working as designed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIDM01

Near Baltimore, Maryland 21229

Shane M.

Job Details: 06/03/2022

"cx complaint the unit isnt making ice. found icemaker manually turned off at the switch. put unit into test mode. unit icemaker passed cycle. thermistor good. filled with water. i went down to wiring. made sure all wiring was good. if cx calls back pre id door, UI, icemaker MANDATORY 2nd tech needed for installment. w10873791 LW10691266 WPW10758681"

We serviced a

WHIRLPOOL WASHER

Model MVW6200KW0

Near Baltimore, Maryland 21218

Shane M.

Job Details: 06/03/2022

cx complaint the unit isnt starting any cylces. found a glitched UI. not allowing to enter test mode. 120v at control. gave cx a quote for UI & control. cx paid svc by card. W11561182 W11481108

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW1

Near Baltimore, Maryland 21215

Keith H.

Job Details: 06/03/2022

repalced washplate adn splutch but unit still making noise did a further inspection and saw its the basket thats stripped...7733801467 i called techline because wants repalcement unit but because she has third party warranty it would be up to them to replace; ordrng 1 W10752719 (basket)

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Monkton, Maryland 21111

Neil H.

Job Details: 06/03/2022

REPLACED THE HEATING ELEMENT PER SP UNIT CHECKED GOOD.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Glen Allen, Virginia 23060

Gill G.

Job Details: 06/03/2022

verified cx complaint of unit side and deli led not working. followed service pointer and turned off breaker to see if lights would come back on. they did not. found right side deli drawer light was faulty. replaced led. tested. unit is working as designed.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Glen Allen, Virginia 23059

Gill G.

Job Details: 06/03/2022

replaced control. tested by running diagnostic cycle. found unit is fully functional and working as designed.

We serviced a

WHIRLPOOL O.T.R MICROWAVE

Model WMH53521HZ5

Near Montclair, Virginia 22025

Demonte S.

Job Details: 06/03/2022

Inspected the unit. Found that the cx is saying that the Microwave Fan & Inner Light are turning off. I then checked power to the unit. I'm getting 120.4 volts. Put a paper towel into the Microwave. Microwave is Heating. Unit will need the Main Control Board & Interlock Switch Kit. ; ordrng 1 W11467778 (CNTRL-ELEC) and 1 W11244490 (Whirlpool Microwave Interlock Switch)

We serviced a

JENN-AIR RANGE

Model JDRP436HL01

Near Chesterfield, Virginia 23838

Chris B.

Job Details: 06/03/2022

cx compalint unit will not broil or connect to wifi inspected unit confirmed cx complaint coluld not get unit into diag mode calledor get voltage out of main power relay has 120v at of the two red wires at relay inspected terminal block.. replaced control same issue still prosist tech line twice spoke with bruce 7733801438 to replace control also spoke with kirt stated to replace UI and door switch; ordrng 1 W11492269 (ui) and 1 W11029221 (door switch)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC604FSS02

Near Arlington, Virginia 22207

Emmanuel R.

Job Details: 06/03/2022

Cs no water coming out the water dispenser. water valve getting voltage but not dispensing water. The water cutoff is not labeled correctly. When i went to shut the water off to replace the valve the dispenser started dispensing water. Advised customer of findings. Unit is now dispensing water and working properly.

We serviced a

KITCHENAID MICROWAVE

Model KMBP100ESS20

Near Wyndham, Virginia 23059

Gill G.

Job Details: 06/03/2022

verified cx complaint of unit door not closing all the way. inspected unit and found door hinges are not pulling door closed all the way. cabinet and door look to be okay. if door is held closed unit will heat and operate as designed. ordered door hinge parts.; ordrng 2 W11598178 (hinge)s and 1 461967750494 (support) and 1 W11607070 (sliding arm)

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near East Riverdale, Maryland 20737

Samuel R.

Job Details: 06/03/2022

cx complaint unit is not drying clothes.inspected unti and found unit to heat up properly.unit also had good airflow.cx mentioned sometimes washer does not complete cycle.so i advised cx if clothes is super wet it will take long time to dry.cx needs washer checked but its ge.dryer working properly

We serviced a

KITCHENAID REFRIGERATOR

Model KBCS24RSBS03

Near Clinton, Maryland 20735

Robert A.

Job Details: 06/03/2022

Cx complaint that the unit's bottom drawer is not sliding out. I inspected the unit to confirm the complaint. I found that of the 3 drawers 2 have tracks and are designed to move in and out. The bottom drawer does not have a track and is not designed to move. It has to be lifted and pulled out manually. I showed the cx the use and care guide instructions and how to remove the racks as evidence. The unit is working as designed.

We serviced a

WHIRLPOOL DRYER

Model WED9600TW1

Near Silver Spring, Maryland 20902

Israel R.

Job Details: 06/03/2022

Custoemr complaing unti is not drying correctly. I found the vent is clogged uo. I was able to get in unstuck and the unit is not blowing air good and is heating correcttly. Unit is back to normal operations. collected 120.

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC503ESS00

Near Bethesda, Maryland 20814

Ricardo S.

Job Details: 06/03/2022

"Defrost issue, I see some broken wires on the freezer door, maybe that's why the defrost isn't working.; ordrng 1 LW10728959 (dor-fip)"

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near Timonium, Maryland 21093

Milton J.

Job Details: 06/03/2022

Cx complaint panel lights flashing. Installed new Float Switch as ordered by previous tech. Tested unit and is now functioning properly. -MJrob

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS0

Near Cockeysville, Maryland 21030

Milton J.

Job Details: 06/03/2022

CX complaint unit not heating. Installed new Control and Element as ordered by previous tech. Tested unit and is now functioning properly. -MJrob

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Baltimore, Maryland 21215

Keith H.

Job Details: 06/03/2022

cx complaiint is unit not working on hot setting inspected unit veririfed 120v to unit put into diagnsotics no errors ran test and noticed hot water valve not on i turned it on tested it again and unit is working

We serviced a

KITCHENAID OVEN

Model KOSE500ESS05

Near Mechanicsville, Virginia 23116

Gill G.

Job Details: 06/03/2022

cx could not provide proof of purchase. unit is in new constuction model home that has not been purchased. called office. advised cx needs somthing to show home completion date. no service provided.

We serviced a

WHIRLPOOL WASHER

Model MAH8700AWW

Near West Point, Virginia 23181

Gill G.

Job Details: 06/03/2022

cx declined service due to age of unit.

We serviced a

KITCHENAID HOOD

Model KVWB606DSS2

Near Manchester, Pennsylvania 17345

Marc M.

Job Details: 06/03/2022

installed parts and tested unit. unit now checks good

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS01

Near Richmond, Virginia 23234

Joseph D.

Job Details: 06/03/2022

"found unit with overheating compressor and blocked up condensor coil. got compressor to run, but not efficiently bc it is so hot. instructed cx to leave unit off for a few hours and turn back on."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Petersburg, Virginia 23803

Chris B.

Job Details: 06/03/2022

cx denied service sated she has ducks appliance take a look at unit

We serviced a

WHIRLPOOL WASHER

Model WFW9400SW03

Near Alexandria, Virginia 22314

Lloyd B.

Job Details: 06/03/2022

"I was early, when cx arrived, she canceled"

We serviced a

KITCHENAID REFRIGERATOR

Model KSSC48FTS00

Near Chevy Chase, Maryland 20815

Ricardo S.

Job Details: 06/03/2022

"unit not cooling at all. the inverter board receives 120vac and 4vdc on the red wires, faulty inverter baord, replaced part, reset power and now the compressor is working"

We serviced a

WHIRLPOOL O.T.R MICROWAVE

Model WMHA9019HZ4

Near Martinsburg, West Virginia 25403

Danny R.

Job Details: 06/03/2022

door will not power on just sits blank put old door on camed on will order new door again; ordrng 1 W11186019 (door/mw)

We serviced a

WHIRLPOOL FREEZER

Model WZF79R20DW03

Near Washington, District of Columbia 20012

Samuel R.

Job Details: 06/03/2022

cx comlaint unit is not cooling.inspected unit and found unit evap to be badly frozen.advisec cx unit needs to be left off for a couple of days.unit will need a new thermister and evap fan WP2169142 75 tribles; ordrng 1 WP2169142 (fan blade)

We serviced a

WHIRLPOOL REFRIGERATOR

Model GI6FARXXF06

Near Richmond, Virginia 23225

Joseph D.

Job Details: 06/03/2022

"danjones3510@gmail.com unit with frozen evap from door being left open, cleaned rails, set to auto defrost on 8 hour timer as well as forced defrost. unit now working properly."

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Petersburg, Virginia 23803

Chris B.

Job Details: 06/03/2022

cx complaint unit will not work inspected unit found major infestation unit will need control when cx can provide proof of extremination because rouches are EVERYWHERE

We serviced a

WHIRLPOOL WASHER

Model MVWC565FW2

Near Williamsburg, Virginia 23185

Lucas R.

Job Details: 06/03/2022

"extracted remaining water, replacd pump and control, calibrated, tested, unit working as designed."

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW0

Near Richmond, Virginia 23235

Joseph D.

Job Details: 06/03/2022

"unit with failed dispenser, and faulty bezel. must replace to eliminate leak when avilable please.; ordrng 1 W11569112 (dispenser) and 1 W11550898 (bezel)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Martinsburg, West Virginia 25405

Danny R.

Job Details: 06/03/2022

sump came broken up and box had d amages to it ordering it again; ordrng 1 w11460945 (sumpassyy)

We serviced a

WHIRLPOOL WASHER

Model MVW6230HC0

Near Martinsburg, West Virginia 25404

Danny R.

Job Details: 06/03/2022

unit has servail erro codes lock code rep;aced lock to do diag . gear case is noise and griding . drain pump is failed alos the harness was ripped out of drasin pump will need harness; ordrng 1 W11569161 (lower harness) and 1 W11543994 (control)

We serviced a

JENN-AIR DISHWASHER

Model JDPSS246LM0

Near Silver Spring, Maryland 20906

Alexander D.

Job Details: 06/03/2022

"arrived to install braces to mount handle. found locking nuts are also missing, bolts on inside of front panel, not nuts, pic saved. also found lower brace damaged, weld securing bolt broken, pic saved. also noticed vent leaking. showed cx these issues and she said ADU is coming to pick up fridge and dishwasher today anyway so she doesnt need unit repaired. if cx calls back to complete repair send tech with brace(W11505239), lower brace(W11229577), x2 locknuts(WP776338), and vent (W11414073)."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS00

Near Williamsburg, Virginia 23188

Lucas R.

Job Details: 06/03/2022

"disassembled ff, thawed evap, replaced evap cover, replaced control, reassembld, tested, unit working as designed."

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