We serviced a
WHIRLPOOL O.T.R MICROWAVE
Model WMH32519HZ3
Near Hagerstown, Maryland 21742
Danny R.
Job Details:
06/08/2022
cx called his wife didnt know about labor charge and cancelled didnt wate to pay labor and diag
We serviced a
WHIRLPOOL O.T.R MICROWAVE
Model WMH32519HZ3
Near Hagerstown, Maryland 21742
Danny R.
Job Details:
06/08/2022
cx called his wife didnt know about labor charge and cancelled didnt wate to pay labor and diag
We serviced a
KITCHENAID REFRIGERATOR
Model KFIV29PCMS01
Near Adamstown, Maryland 21710
Ricky E.
Job Details:
06/08/2022
"installed parts and verified operation, unit cks ok.."
We serviced a
KITCHENAID REFRIGERATOR
Model KFIV29PCMS01
Near Adamstown, Maryland 21710
Ricky E.
Job Details:
06/08/2022
"installed parts and verified operation, unit cks ok.."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Providence Township, Pennsylvania 17560
Justin L.
Job Details:
06/08/2022
cx complaint handles not tight. was able to access unit and tighten handles unit now checks good no further work needed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Providence Township, Pennsylvania 17560
Justin L.
Job Details:
06/08/2022
cx complaint handles not tight. was able to access unit and tighten handles unit now checks good no further work needed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near Hagerstown, Maryland 21742
Danny R.
Job Details:
06/08/2022
unit is not defrosting will need control and harness for defrost its frozen over; ordrng 1 W11546681 (harness) and 1 W11546690 (control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near Hagerstown, Maryland 21742
Danny R.
Job Details:
06/08/2022
unit is not defrosting will need control and harness for defrost its frozen over; ordrng 1 W11546681 (harness) and 1 W11546690 (control)
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Red Lion, Pennsylvania 17356
Bernard M.
Job Details:
06/08/2022
"Replaced both parts per previous tech and after recalibration, the drain pump ran constantly. Powered off unit and it still ran. Contacted TL and went through necessary checks and Travis suggested replacing clutch and slider due to the F7E4 error code re-appearing. Ordering parts, once parts are in contact cx to reschedule 7733837439; ordrng 1 W10754448 (slider) and 1 W10734521 (clutch)"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Red Lion, Pennsylvania 17356
Bernard M.
Job Details:
06/08/2022
"Replaced both parts per previous tech and after recalibration, the drain pump ran constantly. Powered off unit and it still ran. Contacted TL and went through necessary checks and Travis suggested replacing clutch and slider due to the F7E4 error code re-appearing. Ordering parts, once parts are in contact cx to reschedule 7733837439; ordrng 1 W10754448 (slider) and 1 W10734521 (clutch)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ09
Near Chestertown, Maryland 21620
Alexander W.
Job Details:
06/08/2022
"CX stated unit smells like moth balls tested inspected and verified cx complaint. found diffuser and control box defective replaced with pre-id parts tested unit, unit is now operating as desgined job is complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ09
Near Chestertown, Maryland 21620
Alexander W.
Job Details:
06/08/2022
"CX stated unit smells like moth balls tested inspected and verified cx complaint. found diffuser and control box defective replaced with pre-id parts tested unit, unit is now operating as desgined job is complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Williamston, North Carolina 27892
Ronnie B.
Job Details:
06/08/2022
"removed and replaced ice door, container cover, mounting plate, motor box. auger motor not needed and ice maker ordered had ice door in box. tested ice maker and ice maker completed harvest and found home position. performed fill and very little water came into ice maker. removed filter and found it to be clogged, tested fill again and ice maker completed fill properly. unit is working as designed. advised cx to replace filter every 6 months. also advised not to over fill fc as there are items in the way causing fc door to not seal properly. cx agreed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Williamston, North Carolina 27892
Ronnie B.
Job Details:
06/08/2022
"removed and replaced ice door, container cover, mounting plate, motor box. auger motor not needed and ice maker ordered had ice door in box. tested ice maker and ice maker completed harvest and found home position. performed fill and very little water came into ice maker. removed filter and found it to be clogged, tested fill again and ice maker completed fill properly. unit is working as designed. advised cx to replace filter every 6 months. also advised not to over fill fc as there are items in the way causing fc door to not seal properly. cx agreed."
We serviced a
WHIRLPOOL OVEN
Model KDRP463LSS07
Near Glen Rock, Pennsylvania 17327
Drew B.
Job Details:
06/08/2022
cx complaint that unit is not powering on the lower internal oven no lights or anything working on the internal oven.... i found the cooktop to be working being gas and it clicks and starts up no issues... when checking.. wp4451042 nd wpw10116549 bring back both and charge for only one needed. and spoke to MA aobut it collectyed 120.00 and; ordrng 1 wp4451042 (fuse) and 1 wpw10116549 (fuse)
We serviced a
WHIRLPOOL OVEN
Model KDRP463LSS07
Near Glen Rock, Pennsylvania 17327
Drew B.
Job Details:
06/08/2022
cx complaint that unit is not powering on the lower internal oven no lights or anything working on the internal oven.... i found the cooktop to be working being gas and it clicks and starts up no issues... when checking.. wp4451042 nd wpw10116549 bring back both and charge for only one needed. and spoke to MA aobut it collectyed 120.00 and; ordrng 1 wp4451042 (fuse) and 1 wpw10116549 (fuse)
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW1
Near Williamston, North Carolina 27892
Ronnie B.
Job Details:
06/08/2022
"removed and repalced control, ui and drain hose. calibrated, tested, ui is not responding to touch, wont turn on but tst light is good. removed new ui and re-installed old ui, unit powered up. was able to calibrate and test. calibrated good failed test and popped same code f7-e1. called techline to document s/r 7733635978; unit sent up for review.; saved tckt"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW1
Near Williamston, North Carolina 27892
Ronnie B.
Job Details:
06/08/2022
"removed and repalced control, ui and drain hose. calibrated, tested, ui is not responding to touch, wont turn on but tst light is good. removed new ui and re-installed old ui, unit powered up. was able to calibrate and test. calibrated good failed test and popped same code f7-e1. called techline to document s/r 7733635978; unit sent up for review.; saved tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Williamston, North Carolina 27892
Ronnie B.
Job Details:
06/08/2022
cx complaint of unit shuts down every 10 seconds or so. upon arrival can confirm unit is shutting down every few seconds. unplugged p8 and unit began running normally except for fans. checked resistance and both fans are way out of range. ordering fans and both controls due to electrical issues.; ordrng 1 W11314192 (evap fan) and 1 W11556911 (ui) and 1 W11334745 (ice box fan) and 1 W11556912 (control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Williamston, North Carolina 27892
Ronnie B.
Job Details:
06/08/2022
cx complaint of unit shuts down every 10 seconds or so. upon arrival can confirm unit is shutting down every few seconds. unplugged p8 and unit began running normally except for fans. checked resistance and both fans are way out of range. ordering fans and both controls due to electrical issues.; ordrng 1 W11314192 (evap fan) and 1 W11556911 (ui) and 1 W11334745 (ice box fan) and 1 W11556912 (control)
We serviced a
WHIRLPOOL WASHER
Model WET4027HW1
Near Bethel, North Carolina 27812
Ronnie B.
Job Details:
06/08/2022
"removed and replaced control, calibrated, tested, washer is wrking as designed. removed and repalced timer, tested, dryer is working as designed."
We serviced a
WHIRLPOOL WASHER
Model WET4027HW1
Near Bethel, North Carolina 27812
Ronnie B.
Job Details:
06/08/2022
"removed and replaced control, calibrated, tested, washer is wrking as designed. removed and repalced timer, tested, dryer is working as designed."
We serviced a
WHIRLPOOL RANGE
Model WGE745C0FS01
Near Lancaster, Pennsylvania 17601
Justin L.
Job Details:
06/08/2022
cx complaint once turned on burners get hotter and hotter burning food. was able to access unit and found that the left front and right rear infinite switches werent cycling properly. contacted safety 7733808119. whirlpool will ship front left (W11129442) switch to cx and once arrived they will contact us to set return; ordrng 1 W11129442 (left front switch) and 1 WP7403P23860 (right rear switch)
We serviced a
WHIRLPOOL RANGE
Model WGE745C0FS01
Near Lancaster, Pennsylvania 17601
Justin L.
Job Details:
06/08/2022
cx complaint once turned on burners get hotter and hotter burning food. was able to access unit and found that the left front and right rear infinite switches werent cycling properly. contacted safety 7733808119. whirlpool will ship front left (W11129442) switch to cx and once arrived they will contact us to set return; ordrng 1 W11129442 (left front switch) and 1 WP7403P23860 (right rear switch)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Boyds, Maryland 20841
Ricardo S.
Job Details:
06/08/2022
"Cx complains that the unit leaks from right bottom corner, inspected the unit, the unit leaks from some holes in the inner door, order adhesive and lower spray arm; ordrng 1 WP482338 (adhesive) and 1 WPW10491331 (spray arm) and 1 rsonly (RS ONLY)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Boyds, Maryland 20841
Ricardo S.
Job Details:
06/08/2022
"Cx complains that the unit leaks from right bottom corner, inspected the unit, the unit leaks from some holes in the inner door, order adhesive and lower spray arm; ordrng 1 WP482338 (adhesive) and 1 WPW10491331 (spray arm) and 1 rsonly (RS ONLY)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDB06
Near Harrisburg, Pennsylvania 17110
Andrew S.
Job Details:
06/08/2022
Cx complaint is that the door gaskets are coming loose on both doors. Upon arrival I found that both door had the gasket loose and drooping at the bottom. I was able to get the gaskets secured in the door channel but they worked loose in a few openings. I am ordering both door gaskets. Please contact cx when the parts are available to schedule the retrun visit.; ordrng 1 W11240749 (RC Door gasket) and 1 W11229610 (FC Door Gasket)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDB06
Near Harrisburg, Pennsylvania 17110
Andrew S.
Job Details:
06/08/2022
Cx complaint is that the door gaskets are coming loose on both doors. Upon arrival I found that both door had the gasket loose and drooping at the bottom. I was able to get the gaskets secured in the door channel but they worked loose in a few openings. I am ordering both door gaskets. Please contact cx when the parts are available to schedule the retrun visit.; ordrng 1 W11240749 (RC Door gasket) and 1 W11229610 (FC Door Gasket)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ04
Near Enola, Pennsylvania 17025
Andrew S.
Job Details:
06/08/2022
Cx complaint is that the unit is not making ice. Upon arrival I found that the ice maker had stopped mid cycle. I then tested for voltage and found that the harness has 120 v coming to it and no vlotage at the icemaker. I found that thermal fuse in the harness was reading OL. Maintanence department has a harness and is going to replace it themselves. I was unable to collect the service fee. Will need to get in touch with the leasing office to collect the service charge. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ04
Near Enola, Pennsylvania 17025
Andrew S.
Job Details:
06/08/2022
Cx complaint is that the unit is not making ice. Upon arrival I found that the ice maker had stopped mid cycle. I then tested for voltage and found that the harness has 120 v coming to it and no vlotage at the icemaker. I found that thermal fuse in the harness was reading OL. Maintanence department has a harness and is going to replace it themselves. I was unable to collect the service fee. Will need to get in touch with the leasing office to collect the service charge. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBW00
Near White Plains, Maryland 20695
Robert A.
Job Details:
06/08/2022
"Cx complaint that the unit is not making ice. I inspected the unit and confirmed the complaint. I checked the IM and the arm was in the on position. I jumped the IM to harvest and the water valve to fill, it did nothing. I checked the incoming voltage to the IM and it was 122v. I cycled the power and nothing changed, the unit needs a new IM to resolve the issue. I'm ordering the part for the return visit. I collected the payment in full by CC.; ordrng 1 W10884390 (IM assembly 88.93)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBW00
Near White Plains, Maryland 20695
Robert A.
Job Details:
06/08/2022
"Cx complaint that the unit is not making ice. I inspected the unit and confirmed the complaint. I checked the IM and the arm was in the on position. I jumped the IM to harvest and the water valve to fill, it did nothing. I checked the incoming voltage to the IM and it was 122v. I cycled the power and nothing changed, the unit needs a new IM to resolve the issue. I'm ordering the part for the return visit. I collected the payment in full by CC.; ordrng 1 W10884390 (IM assembly 88.93)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Washington, District of Columbia 20015
Roberto I.
Job Details:
06/08/2022
"Cx complaint no cool. Unit has 2yr warranty from Costco.Found both compartments at room temp. Both fans are running. The compressor is locked, it drags about 8A at the start and the overload trips. after few minutes the compressor attempt to start and the overload trips again in a loop. Ordering conpressor WPW10507886 and drier W10143759.**SEALED SYSTEM TECH** and **2 COUNTS*; ordrng 1 WPW10507886 (compressor) and 1 W10143759 (drier) and 1 sealed system tech and 1 2 counts"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Washington, District of Columbia 20015
Roberto I.
Job Details:
06/08/2022
"Cx complaint no cool. Unit has 2yr warranty from Costco.Found both compartments at room temp. Both fans are running. The compressor is locked, it drags about 8A at the start and the overload trips. after few minutes the compressor attempt to start and the overload trips again in a loop. Ordering conpressor WPW10507886 and drier W10143759.**SEALED SYSTEM TECH** and **2 COUNTS*; ordrng 1 WPW10507886 (compressor) and 1 W10143759 (drier) and 1 sealed system tech and 1 2 counts"
We serviced a
MAYTAG DRYER
Model MGD8630HC3
Near Mechanicsburg, Pennsylvania 17050
Andrew S.
Job Details:
06/08/2022
Per previous tech I was able to access and replace the miosture strips. I then tested the unit and found that it is functioning as intended. I also found that the vent coming out of the house was clogged and not allowing air to pass freely. Unit is now functioning as intedned. Job complete
We serviced a
MAYTAG DRYER
Model MGD8630HC3
Near Mechanicsburg, Pennsylvania 17050
Andrew S.
Job Details:
06/08/2022
Per previous tech I was able to access and replace the miosture strips. I then tested the unit and found that it is functioning as intended. I also found that the vent coming out of the house was clogged and not allowing air to pass freely. Unit is now functioning as intedned. Job complete
We serviced a
ROPER WASHER
Model RTW4516FW2
Near Willow Hill, Pennsylvania 17271
Andrew S.
Job Details:
06/08/2022
Cx complaint is that the unit is not starting and wouldn't fill. Upon arrival I found an F8E1 and F8E3. I cleared the error codes. I then ran the the diag test and found that the unit is filling slowly. I quoted the cx for the cost of the repair. Cx paid the service fee and will pay for the parts and labor when they get the money.
We serviced a
ROPER WASHER
Model RTW4516FW2
Near Willow Hill, Pennsylvania 17271
Andrew S.
Job Details:
06/08/2022
Cx complaint is that the unit is not starting and wouldn't fill. Upon arrival I found an F8E1 and F8E3. I cleared the error codes. I then ran the the diag test and found that the unit is filling slowly. I quoted the cx for the cost of the repair. Cx paid the service fee and will pay for the parts and labor when they get the money.
We serviced a
WHIRLPOOL DISHWASHER
Model GU2300XTSQ0
Near Hanover, Pennsylvania 17331
Sal R.
Job Details:
06/08/2022
CX complaint is that the tuni is not opperating. I found that the dispenser door is not staying closed causing the pod to fall out at the start of the cyckle. I also found that the thermal fuse in OL and the pod is half desolved in the water at the end of the cycle causing dishes to not get clean. I am ordering 1 dispenser (WPW10195175) and 1 thermal fuse (W10258275).; ordrng 1 W10258275 (thermal fuse 20 @ tribs) and 1 WPW10195175 (dispenser 24 @ tribs)
We serviced a
WHIRLPOOL DISHWASHER
Model GU2300XTSQ0
Near Hanover, Pennsylvania 17331
Sal R.
Job Details:
06/08/2022
CX complaint is that the tuni is not opperating. I found that the dispenser door is not staying closed causing the pod to fall out at the start of the cyckle. I also found that the thermal fuse in OL and the pod is half desolved in the water at the end of the cycle causing dishes to not get clean. I am ordering 1 dispenser (WPW10195175) and 1 thermal fuse (W10258275).; ordrng 1 W10258275 (thermal fuse 20 @ tribs) and 1 WPW10195175 (dispenser 24 @ tribs)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Milford, Delaware 19963
Frederick R.
Job Details:
06/08/2022
"CX complaint is unit not making ice. Inspected/tested and verified complaint. Test 56 E5, %& IM harvest, 58 is 00, 36 fan comes on and is strong, 45 valve activates but no water. Temps were 38 in RC and -2 in FC. Temps on UI set at 34 in RC and -3 in FC. Corrected those temps accordingly. Ordering valve, heater and resevoir(just in case). Cannot reschedule due to part availabilty; ordrng 1 W11087201 (heater) and 1 W11495416 (valve) and 1 W11482382 (resevoir) and 3 W11390781 (wire tie)s"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Milford, Delaware 19963
Frederick R.
Job Details:
06/08/2022
"CX complaint is unit not making ice. Inspected/tested and verified complaint. Test 56 E5, %& IM harvest, 58 is 00, 36 fan comes on and is strong, 45 valve activates but no water. Temps were 38 in RC and -2 in FC. Temps on UI set at 34 in RC and -3 in FC. Corrected those temps accordingly. Ordering valve, heater and resevoir(just in case). Cannot reschedule due to part availabilty; ordrng 1 W11087201 (heater) and 1 W11495416 (valve) and 1 W11482382 (resevoir) and 3 W11390781 (wire tie)s"
We serviced a
MAYTAG DRYER
Model MDE308DAYW
Near Red Lion, Pennsylvania 17356
Bernard M.
Job Details:
06/08/2022
Cx complaint unit makes grinding noise. Started unit and could hear the metal grinding at the front. Removed top and exposed drum and found the drum worn down and metal breaking off in certain sections. Unit would need drum assembly with front and back felt seals replaced. The drum is NLA. Informed cx to contact warranty company within 24 hrs to find out what steps to take.; ordrng 1 WP37001132 (drum felt seal) and 1 504467W (drum assembly)
We serviced a
MAYTAG DRYER
Model MDE308DAYW
Near Red Lion, Pennsylvania 17356
Bernard M.
Job Details:
06/08/2022
Cx complaint unit makes grinding noise. Started unit and could hear the metal grinding at the front. Removed top and exposed drum and found the drum worn down and metal breaking off in certain sections. Unit would need drum assembly with front and back felt seals replaced. The drum is NLA. Informed cx to contact warranty company within 24 hrs to find out what steps to take.; ordrng 1 WP37001132 (drum felt seal) and 1 504467W (drum assembly)
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Silver Spring, Maryland 20901
Alexander D.
Job Details:
06/08/2022
"cx complaint unit shaking excessively and walking. inspected unit and verified complaint. no errors stored. found unit leaning left and back. leveled unit and ran calibration, still shaking a little. suspension and gearcase check good. basket seems a little loose. removed washplate and found hub worn out. ordering hub, in stock @tribles. scheduled return visit for 6/14; ordrng 1 W10528947 (hub)"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Silver Spring, Maryland 20901
Alexander D.
Job Details:
06/08/2022
"cx complaint unit shaking excessively and walking. inspected unit and verified complaint. no errors stored. found unit leaning left and back. leveled unit and ran calibration, still shaking a little. suspension and gearcase check good. basket seems a little loose. removed washplate and found hub worn out. ordering hub, in stock @tribles. scheduled return visit for 6/14; ordrng 1 W10528947 (hub)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM00
Near Harrisburg, Pennsylvania 17112
Fred G.
Job Details:
06/08/2022
cx complaint unit is leaking from behind. pulled unit out and called for water. found that the inlet valve is leaking from the body of the valve. ordering 1 (W10865826) scheduled cx for 6/13/22.; ordrng 1 W10865826 (inlet valve)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM00
Near Harrisburg, Pennsylvania 17112
Fred G.
Job Details:
06/08/2022
cx complaint unit is leaking from behind. pulled unit out and called for water. found that the inlet valve is leaking from the body of the valve. ordering 1 (W10865826) scheduled cx for 6/13/22.; ordrng 1 W10865826 (inlet valve)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS01
Near Powhatan, Virginia 23139
Joseph D.
Job Details:
06/08/2022
"ui, harness, switches, icemaker, have all been replaced, icemaker fills when you release the water paddle. called techline, no info found, cannot see one way diode on harness that causes similar issues on other models. techline instructed me he to order left fridge door as wires may be miswired inside. #7733839442; ordrng 1 W11533213 (left hand door)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS01
Near Powhatan, Virginia 23139
Joseph D.
Job Details:
06/08/2022
"ui, harness, switches, icemaker, have all been replaced, icemaker fills when you release the water paddle. called techline, no info found, cannot see one way diode on harness that causes similar issues on other models. techline instructed me he to order left fridge door as wires may be miswired inside. #7733839442; ordrng 1 W11533213 (left hand door)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ART318FFDS07
Near Seaford, Delaware 19973
Michael E.
Job Details:
06/08/2022
"CX complaint: warm in RC. Tested and verified complaint. Evap not frosted up and only frost pattern on top 2 coils and its building ice in those coils. Amp draw was 0.83, 0.83. Tested compressor and had 12, 6, and 3rd reading would not stabilize even with good contact an no movement on my end. Sometimes it even went OL. Compressor is too hot to keep hand on it. Ordering compressor, evap, coupler, dye drier, 3 count and ss tech per TF. Cannot reschedule due to SS tech needed.; ordrng 1 W11480426 (compressor) and 1 W11407409 (evap) and 1 W11506635 (coupler) and 1 W10143759 (drier (service)) and 1 locring (loc ring)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ART318FFDS07
Near Seaford, Delaware 19973
Michael E.
Job Details:
06/08/2022
"CX complaint: warm in RC. Tested and verified complaint. Evap not frosted up and only frost pattern on top 2 coils and its building ice in those coils. Amp draw was 0.83, 0.83. Tested compressor and had 12, 6, and 3rd reading would not stabilize even with good contact an no movement on my end. Sometimes it even went OL. Compressor is too hot to keep hand on it. Ordering compressor, evap, coupler, dye drier, 3 count and ss tech per TF. Cannot reschedule due to SS tech needed.; ordrng 1 W11480426 (compressor) and 1 W11407409 (evap) and 1 W11506635 (coupler) and 1 W10143759 (drier (service)) and 1 locring (loc ring)"
We serviced a
MAYTAG DRYER
Model MEDB765FW0
Near Falls Church, Virginia 22046
Jason A.
Job Details:
06/08/2022
CX complaint DRYER lower cover gap about 1/4' Secured loose panel. Dryer is heating > JJ
We serviced a
MAYTAG DRYER
Model MEDB765FW0
Near Falls Church, Virginia 22046
Jason A.
Job Details:
06/08/2022
CX complaint DRYER lower cover gap about 1/4' Secured loose panel. Dryer is heating > JJ
We serviced a
WHIRLPOOL RANGE
Model WFE770H0FZ2
Near Selbyville, Delaware 19975
Michael E.
Job Details:
06/07/2022
"CX complaint: door handle loose and drawer scrapes floor. Tested and verified complaint. I found the screw that secures the door trim is not holding trim. Could not correct this. The drawer is hanging low on the left and scraping the floor. Track and drawer are mounted correctly. Could not correct this. Ordering door trim, screw, Drawer slide, drawer and mounting bracket. I helped CX email the receipt to us, was on email and i could not get a sufficient picture,. Cannot reschedukle due to SO parts; ordrng 1 W11205076 (trim-vent) and 1 WPW10317886 (screw) and 1 WPW10441804 (slide-drwr) and 1 W10813962 (drawr-util) and 1 WPW10318027 (brkt-mntg)"
We serviced a
WHIRLPOOL RANGE
Model WFE770H0FZ2
Near Selbyville, Delaware 19975
Michael E.
Job Details:
06/07/2022
"CX complaint: door handle loose and drawer scrapes floor. Tested and verified complaint. I found the screw that secures the door trim is not holding trim. Could not correct this. The drawer is hanging low on the left and scraping the floor. Track and drawer are mounted correctly. Could not correct this. Ordering door trim, screw, Drawer slide, drawer and mounting bracket. I helped CX email the receipt to us, was on email and i could not get a sufficient picture,. Cannot reschedukle due to SO parts; ordrng 1 W11205076 (trim-vent) and 1 WPW10317886 (screw) and 1 WPW10441804 (slide-drwr) and 1 W10813962 (drawr-util) and 1 WPW10318027 (brkt-mntg)"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE334GBS0
Near Pasadena, Maryland 21122
Kevin P.
Job Details:
06/07/2022
"cx complaint unit lights up like its gonna start but nothing happens and within a minute the done light comes on, went into diagnostics and found no error codes so i forced unit through a diagnostic cycle. after exiting diagnostics and checking unit it is working properly, collected 120 service charge by cc and advised cx the service call is covered for 30 days and to call back if issue persists. job complete."
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE334GBS0
Near Pasadena, Maryland 21122
Kevin P.
Job Details:
06/07/2022
"cx complaint unit lights up like its gonna start but nothing happens and within a minute the done light comes on, went into diagnostics and found no error codes so i forced unit through a diagnostic cycle. after exiting diagnostics and checking unit it is working properly, collected 120 service charge by cc and advised cx the service call is covered for 30 days and to call back if issue persists. job complete."
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Stephenson, Virginia 22656
Ezra M.
Job Details:
06/07/2022
"unit leaking. found unit leaking from water valves, will need new valve assembly. replaced from v/s, tested with console off to verify new valves not leaking; ordrng 1 W11220230 (valve), used 1 W11220230 (valve) from stock"
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Stephenson, Virginia 22656
Ezra M.
Job Details:
06/07/2022
"unit leaking. found unit leaking from water valves, will need new valve assembly. replaced from v/s, tested with console off to verify new valves not leaking; ordrng 1 W11220230 (valve), used 1 W11220230 (valve) from stock"
We serviced a
WHIRLPOOL FREEZER
Model WRT518SZFM00
Near Georgetown, Delaware 19947
Frederick R.
Job Details:
06/07/2022
"Unit being taken back to RAC Seaford to be cleaned before any work is done. The back is full of dirt, dead caked bugs, dirty underwear behind compressor. Condenser and drip pan completely clogged with lint, dirt and dead bugs. Spoke to Ryan the DM from RAC. He authorized unit unit to moved. RAC will call and reschedule. Job is complete."
We serviced a
WHIRLPOOL FREEZER
Model WRT518SZFM00
Near Georgetown, Delaware 19947
Frederick R.
Job Details:
06/07/2022
"Unit being taken back to RAC Seaford to be cleaned before any work is done. The back is full of dirt, dead caked bugs, dirty underwear behind compressor. Condenser and drip pan completely clogged with lint, dirt and dead bugs. Spoke to Ryan the DM from RAC. He authorized unit unit to moved. RAC will call and reschedule. Job is complete."
We serviced a
WHIRLPOOL FREEZER
Model WRT318FMDM09
Near ,
Ezra M.
Job Details:
06/07/2022
"new home, unoccupied. ice in bottom of freezer, unit defrosting, drain hole frozen over. ordering heat probe; ordrng 1 819043 (heat-probe)"
We serviced a
WHIRLPOOL FREEZER
Model WRT318FMDM09
Near ,
Ezra M.
Job Details:
06/07/2022
"new home, unoccupied. ice in bottom of freezer, unit defrosting, drain hole frozen over. ordering heat probe; ordrng 1 819043 (heat-probe)"
We serviced a
AMANA RANGE
Model AER6303MFS3
Near Chesapeake, Virginia 23320
Austin D.
Job Details:
06/07/2022
"cx complaint the unit is not heating correctly checked the unit and found that the terminal block was defective. therefore, i repalced wtih a new one. tested unit is running as designed. the plug did feel loose in outlet and advised cx that the outlet may need to be serviced soon. cx agreed."
We serviced a
AMANA RANGE
Model AER6303MFS3
Near Chesapeake, Virginia 23320
Austin D.
Job Details:
06/07/2022
"cx complaint the unit is not heating correctly checked the unit and found that the terminal block was defective. therefore, i repalced wtih a new one. tested unit is running as designed. the plug did feel loose in outlet and advised cx that the outlet may need to be serviced soon. cx agreed."
We serviced a
WHIRLPOOL COMPACTOR
Model GC900QPPB6
Near Knoxville, Maryland 21758
Ricky E.
Job Details:
06/07/2022
"no issues at time of service, customer canceled"
We serviced a
WHIRLPOOL COMPACTOR
Model GC900QPPB6
Near Knoxville, Maryland 21758
Ricky E.
Job Details:
06/07/2022
"no issues at time of service, customer canceled"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Frederick, Maryland 21703
Ricky E.
Job Details:
06/07/2022
"ck fnd unit not drying per the customer. ran diag and fnd a no heat error. the unit will heat in diag. the unit needed the main control.. replaced the part, unit cks ok.."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Frederick, Maryland 21703
Ricky E.
Job Details:
06/07/2022
"ck fnd unit not drying per the customer. ran diag and fnd a no heat error. the unit will heat in diag. the unit needed the main control.. replaced the part, unit cks ok.."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Frederick, Maryland 21702
Ricky E.
Job Details:
06/07/2022
"installed parts and verified operation, unit cks ok..."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Frederick, Maryland 21702
Ricky E.
Job Details:
06/07/2022
"installed parts and verified operation, unit cks ok..."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Chesterfield, Virginia 23838
John P.
Job Details:
06/07/2022
"CX complaints frosting in freezer compartment and fresh food compartment, checked unit found gasket not sealing around doors adjusted doors and plastic washer bushings on hinges to allow doors to seal to the cabinet unit now sealing and no longer allowing air to enter unit.."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Chesterfield, Virginia 23838
John P.
Job Details:
06/07/2022
"CX complaints frosting in freezer compartment and fresh food compartment, checked unit found gasket not sealing around doors adjusted doors and plastic washer bushings on hinges to allow doors to seal to the cabinet unit now sealing and no longer allowing air to enter unit.."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Chesterfield, Virginia 23838
John P.
Job Details:
06/07/2022
"CX complaint unit not drying dishes check unit found why you're not seated on element, seated wire tested working as designed"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Chesterfield, Virginia 23838
John P.
Job Details:
06/07/2022
"CX complaint unit not drying dishes check unit found why you're not seated on element, seated wire tested working as designed"
We serviced a
WHIRLPOOL DRYER
Model WED5605MW0
Near Chesterfield, Virginia 23838
John P.
Job Details:
06/07/2022
"CX complaint unit not illuminating checked wires on UI and found all seated, retested ui still not illuminating, ordering UI.; ordrng 1 W11583883 (Ui)"
We serviced a
WHIRLPOOL DRYER
Model WED5605MW0
Near Chesterfield, Virginia 23838
John P.
Job Details:
06/07/2022
"CX complaint unit not illuminating checked wires on UI and found all seated, retested ui still not illuminating, ordering UI.; ordrng 1 W11583883 (Ui)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Courtland, Virginia 23837
Zachery R.
Job Details:
06/07/2022
"installed trackstops, tested, top rack is sliding freely as designed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Courtland, Virginia 23837
Zachery R.
Job Details:
06/07/2022
"installed trackstops, tested, top rack is sliding freely as designed."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Virginia Beach, Virginia 23453
Carl A.
Job Details:
06/07/2022
"cx complaint of unit not filling,checked unit to find the following error code F8E1 found that the vales engaing but not opening,also board doing strange things ordering parts needed for repairs; ordrng 1 W11513255 (Water Inlet Assembly (complete)) and 1 W11513246 (CNTRL-ELEC)"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Virginia Beach, Virginia 23453
Carl A.
Job Details:
06/07/2022
"cx complaint of unit not filling,checked unit to find the following error code F8E1 found that the vales engaing but not opening,also board doing strange things ordering parts needed for repairs; ordrng 1 W11513255 (Water Inlet Assembly (complete)) and 1 W11513246 (CNTRL-ELEC)"
We serviced a
JENNAIR REFRIGERATOR
Model JF42NXFXDE02
Near Annapolis, Maryland 21401
Shane B.
Job Details:
06/07/2022
installed all ordered parts and cleared ice form freezer evap. restored power and unit began cooling. set unit to recomended temps. advised cx give it 48 hours to get to correct temp. unit is workign as designed.
We serviced a
JENNAIR REFRIGERATOR
Model JF42NXFXDE02
Near Annapolis, Maryland 21401
Shane B.
Job Details:
06/07/2022
installed all ordered parts and cleared ice form freezer evap. restored power and unit began cooling. set unit to recomended temps. advised cx give it 48 hours to get to correct temp. unit is workign as designed.
We serviced a
WHIRLPOOL O.T.R MICROWAVE
Model WMH31017HS6
Near Alexandria, Virginia 22312
Lloyd B.
Job Details:
06/07/2022
Called cx so i could get past the gate and he says he lives in FL and will call wp
We serviced a
WHIRLPOOL O.T.R MICROWAVE
Model WMH31017HS6
Near Alexandria, Virginia 22312
Lloyd B.
Job Details:
06/07/2022
Called cx so i could get past the gate and he says he lives in FL and will call wp
We serviced a
MAYTAG REFRIGERATOR
Model MFC2062FEZ00
Near Salisbury, Maryland 21804
Alexander W.
Job Details:
06/07/2022
"CX stated unit not making ice at all, inspected tested and verified cx complaint found inlet valve is defective and filter head defective ordering both cannot resched at this time due to zone; ordrng 1 WPW10420083 (valve) and 1 W11346623 (filter head)"
We serviced a
MAYTAG REFRIGERATOR
Model MFC2062FEZ00
Near Salisbury, Maryland 21804
Alexander W.
Job Details:
06/07/2022
"CX stated unit not making ice at all, inspected tested and verified cx complaint found inlet valve is defective and filter head defective ordering both cannot resched at this time due to zone; ordrng 1 WPW10420083 (valve) and 1 W11346623 (filter head)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near Virginia Beach, Virginia 23456
Carl A.
Job Details:
06/07/2022
"cx complaint unit not cooling,checked unit to find noise buzzing from compressor ,found compressor locked up and ohmed out read open on windings; ordrng 1 W11574734 (Compressor) and 2 W11504445 (5/4 Nr Ms 00 (3-way Valve To Drier))s and 2 W11504431 (7/5 Nr Ms 00 (suction Line To Condenser))s and 1 W11578027 (Assembly, Evaporator) and 2 W11506620 ( 8 Nk Al 00 (capillary Tube To Evaporator - Cut/splice On Aluminum Portion Of Old)s and 2 W11504450 (4/1.8 Nr Ms 00 (capillary Tube To Evaporator))s and 1 W11109499 (Refrigerator Drier Tube) and 2 W11504445 (5/4 Nr Ms 00 (3-way Val)s"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near Virginia Beach, Virginia 23456
Carl A.
Job Details:
06/07/2022
"cx complaint unit not cooling,checked unit to find noise buzzing from compressor ,found compressor locked up and ohmed out read open on windings; ordrng 1 W11574734 (Compressor) and 2 W11504445 (5/4 Nr Ms 00 (3-way Valve To Drier))s and 2 W11504431 (7/5 Nr Ms 00 (suction Line To Condenser))s and 1 W11578027 (Assembly, Evaporator) and 2 W11506620 ( 8 Nk Al 00 (capillary Tube To Evaporator - Cut/splice On Aluminum Portion Of Old)s and 2 W11504450 (4/1.8 Nr Ms 00 (capillary Tube To Evaporator))s and 1 W11109499 (Refrigerator Drier Tube) and 2 W11504445 (5/4 Nr Ms 00 (3-way Val)s"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF707ESS01
Near Virginia Beach, Virginia 23451
Carl A.
Job Details:
06/07/2022
replaced apart tested unit works as designed
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF707ESS01
Near Virginia Beach, Virginia 23451
Carl A.
Job Details:
06/07/2022
replaced apart tested unit works as designed
We serviced a
WHIRLPOOL WASHER
Model WET4027HW1
Near Reston, Virginia 20194
Richard B.
Job Details:
06/07/2022
"CX complant, Machine takes a long time to fill and cuts off. Inspected unit and found long fill no fill error code , Tested valves on cold fill as well as hot fill and machine fills fine. Checked pressure sensor hose and its clear , CX stated they are using two pods and i think the machine is getting soap in pressure dome giving false signal , Advised cx to cut back to one pod. If cx calls back , order control as well as fill valve, and two tech to pull stack from closet, RB CX paying 120 service call. RB; ordrng 1 W11222849 (valve 113.23) and 1 11481725 (control 211.10)"
We serviced a
WHIRLPOOL WASHER
Model WET4027HW1
Near Reston, Virginia 20194
Richard B.
Job Details:
06/07/2022
"CX complant, Machine takes a long time to fill and cuts off. Inspected unit and found long fill no fill error code , Tested valves on cold fill as well as hot fill and machine fills fine. Checked pressure sensor hose and its clear , CX stated they are using two pods and i think the machine is getting soap in pressure dome giving false signal , Advised cx to cut back to one pod. If cx calls back , order control as well as fill valve, and two tech to pull stack from closet, RB CX paying 120 service call. RB; ordrng 1 W11222849 (valve 113.23) and 1 11481725 (control 211.10)"
We serviced a
WHIRLPOOL DRYER
Model WED8620HC2
Near McLean, Virginia 22102
Jason A.
Job Details:
06/07/2022
CX complaint DRYER leaves black marks on fabrics. Replaced drum & rollers. Test dryer heats. CX will run a load of cleaning rags to check for marks > JJ
We serviced a
WHIRLPOOL DRYER
Model WED8620HC2
Near McLean, Virginia 22102
Jason A.
Job Details:
06/07/2022
CX complaint DRYER leaves black marks on fabrics. Replaced drum & rollers. Test dryer heats. CX will run a load of cleaning rags to check for marks > JJ
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Fruitland, Maryland 21826
Alexander W.
Job Details:
06/07/2022
FC door is damaged please re-order door; ordrng 1 w11561286 (FC door)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Fruitland, Maryland 21826
Alexander W.
Job Details:
06/07/2022
FC door is damaged please re-order door; ordrng 1 w11561286 (FC door)
We serviced a
AMANA DISHWASHER
Model ADB1500ADS4
Near Suffolk, Virginia 23438
Zachery R.
Job Details:
06/07/2022
"upon arrival unit was not installed, cabinet does not have drain hose access, advised cx to have unit installed by installers."
We serviced a
AMANA DISHWASHER
Model ADB1500ADS4
Near Suffolk, Virginia 23438
Zachery R.
Job Details:
06/07/2022
"upon arrival unit was not installed, cabinet does not have drain hose access, advised cx to have unit installed by installers."