We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM05
Near Frederick, Maryland 21703
Ricky E.
Job Details:
06/08/2022
door installed and working as intended..
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM05
Near Frederick, Maryland 21703
Ricky E.
Job Details:
06/08/2022
door installed and working as intended..
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSC703HPS01
Near Frederick, Maryland 21701
Ricky E.
Job Details:
06/08/2022
"customer stated that the unit wasnt dispensing ice.. verified issue and fnd the at the last service the coupler spring and the dispenser tray wasnt changed over and were thrown out by installing tech.. the unit will not dispense with out the spring, and the door screws will corrode and fail with out the drip pan... need parts...; ordrng 1 W10852956 (spring) and 1 W10317275 (tray-drip)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSC703HPS01
Near Frederick, Maryland 21701
Ricky E.
Job Details:
06/08/2022
"customer stated that the unit wasnt dispensing ice.. verified issue and fnd the at the last service the coupler spring and the dispenser tray wasnt changed over and were thrown out by installing tech.. the unit will not dispense with out the spring, and the door screws will corrode and fail with out the drip pan... need parts...; ordrng 1 W10852956 (spring) and 1 W10317275 (tray-drip)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS586FLDW00
Near Lancaster, Pennsylvania 17603
Justin L.
Job Details:
06/08/2022
cx complaint unit not making ice. was able to access unit and found that in accordance with Technical Service Pointer #: W10796674A ice maker had failed. replaced with pre-id and went through harvest and was able to get to fill. unit now checks good no further work needed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS586FLDW00
Near Lancaster, Pennsylvania 17603
Justin L.
Job Details:
06/08/2022
cx complaint unit not making ice. was able to access unit and found that in accordance with Technical Service Pointer #: W10796674A ice maker had failed. replaced with pre-id and went through harvest and was able to get to fill. unit now checks good no further work needed
We serviced a
N/A N/A
Model MGDC500VW0
Near York, Pennsylvania 17404
Bernard M.
Job Details:
06/08/2022
"Cx complaint unit wouldn't start. Accessed the timer and checked all connection on switches and found the start switch didn't have a fully secured connection from harness. Reconnected the switch, set to timed dry and the ubnit ran and heated as designed. Unit checks good"
We serviced a
N/A N/A
Model MGDC500VW0
Near York, Pennsylvania 17404
Bernard M.
Job Details:
06/08/2022
"Cx complaint unit wouldn't start. Accessed the timer and checked all connection on switches and found the start switch didn't have a fully secured connection from harness. Reconnected the switch, set to timed dry and the ubnit ran and heated as designed. Unit checks good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF989SDAB01
Near Upper Marlboro, Maryland 20772
Shawn D.
Job Details:
06/08/2022
"cx complaint unit not making ice some water under pantry drawer very little she said. inspected unit confirmed barley any ice being made so checked frreezer temps and we are at 24 degrees. unit is getting low on freon. found Special Project : S71233 to cover parts and labor for repair. ordering fridge evaporator assem drier and geting compresssor incase. infomred cx unit is on its way to dying and not to do much shopping so food doesnt get wasted cx then handed me a chickfila gift card and said he appreciated me telling them that, ordering s.s parts for return. 3 count job s.s. tech only on return; ordrng 1 W10687098 (evaporator assem) and 1 W10276644 (compressor kit) and 1 WPW10143759 (drier) and 1 W10913906 (coupler) and 1 s.s.techonly (s.s. tech only) and 1 3countjob (3 count job)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF989SDAB01
Near Upper Marlboro, Maryland 20772
Shawn D.
Job Details:
06/08/2022
"cx complaint unit not making ice some water under pantry drawer very little she said. inspected unit confirmed barley any ice being made so checked frreezer temps and we are at 24 degrees. unit is getting low on freon. found Special Project : S71233 to cover parts and labor for repair. ordering fridge evaporator assem drier and geting compresssor incase. infomred cx unit is on its way to dying and not to do much shopping so food doesnt get wasted cx then handed me a chickfila gift card and said he appreciated me telling them that, ordering s.s parts for return. 3 count job s.s. tech only on return; ordrng 1 W10687098 (evaporator assem) and 1 W10276644 (compressor kit) and 1 WPW10143759 (drier) and 1 W10913906 (coupler) and 1 s.s.techonly (s.s. tech only) and 1 3countjob (3 count job)"
We serviced a
WHIRLPOOL DRYER
Model WED8300SW0
Near Germantown, Maryland 20876
Ricardo S.
Job Details:
06/08/2022
"Cx complains that the unit not working on any cycle, inspected unit, fuses, door switch and board cks ok, terminal block receives 240vac, thermal fuse cks ok, i ran diagnostic test mode, f26 error code MOTOR DRIVE SYSTEM ERROR unit need motor assy, CX DOESN'T WANT TO CONTINUED WITH THE REPAIR; ordrng 1 279787 (motor) and 1 279782 (belt switch) and 1 WP697772 (blower wheel)"
We serviced a
WHIRLPOOL DRYER
Model WED8300SW0
Near Germantown, Maryland 20876
Ricardo S.
Job Details:
06/08/2022
"Cx complains that the unit not working on any cycle, inspected unit, fuses, door switch and board cks ok, terminal block receives 240vac, thermal fuse cks ok, i ran diagnostic test mode, f26 error code MOTOR DRIVE SYSTEM ERROR unit need motor assy, CX DOESN'T WANT TO CONTINUED WITH THE REPAIR; ordrng 1 279787 (motor) and 1 279782 (belt switch) and 1 WP697772 (blower wheel)"
We serviced a
MAYTAG WASHER
Model MVWB965HC0
Near Upper Marlboro, Maryland 20774
Mitchell H.
Job Details:
06/08/2022
cx complaint unit not working but tries to turn on. inspected unit and found lid lock broken. looked like someone forced it open while it was locked. replaced lid lock and unit is now good to go. job completed. cx paid in full.
We serviced a
MAYTAG WASHER
Model MVWB965HC0
Near Upper Marlboro, Maryland 20774
Mitchell H.
Job Details:
06/08/2022
cx complaint unit not working but tries to turn on. inspected unit and found lid lock broken. looked like someone forced it open while it was locked. replaced lid lock and unit is now good to go. job completed. cx paid in full.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ0
Near Clarksburg, Maryland 20871
Ricardo S.
Job Details:
06/08/2022
"Cx complains that the middle dishrack is stuck, cks unit and the adjuster on the left sid eis out of the track. nothign is broken. unit cks and working ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ0
Near Clarksburg, Maryland 20871
Ricardo S.
Job Details:
06/08/2022
"Cx complains that the middle dishrack is stuck, cks unit and the adjuster on the left sid eis out of the track. nothign is broken. unit cks and working ok"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KBS0
Near Seven Valleys, Pennsylvania 17360
Drew B.
Job Details:
06/08/2022
cx complaint that unit is not draining i foudn debris in pump casuing slow drain.. replaced pump and tested npw checks good. and if cx calls bck pre id control
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KBS0
Near Seven Valleys, Pennsylvania 17360
Drew B.
Job Details:
06/08/2022
cx complaint that unit is not draining i foudn debris in pump casuing slow drain.. replaced pump and tested npw checks good. and if cx calls bck pre id control
We serviced a
WHIRLPOOL MICROWAVE
Model KMHC319EBS4
Near Thurmont, Maryland 21788
Ricky E.
Job Details:
06/08/2022
"customer stated that the units turntable made noise and stops during use.. verified issue and tested, the unit will need the turntable motor..; ordrng 1 WPW10466420 (motor-turn)"
We serviced a
WHIRLPOOL MICROWAVE
Model KMHC319EBS4
Near Thurmont, Maryland 21788
Ricky E.
Job Details:
06/08/2022
"customer stated that the units turntable made noise and stops during use.. verified issue and tested, the unit will need the turntable motor..; ordrng 1 WPW10466420 (motor-turn)"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Frederick, Maryland 21701
Ricky E.
Job Details:
06/08/2022
"ck fnd units lid strike cracked and will not latch correctly.. the unit will need the strike, and will have the latch also... need parts....; ordrng 1 w11457841 (strike)"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Frederick, Maryland 21701
Ricky E.
Job Details:
06/08/2022
"ck fnd units lid strike cracked and will not latch correctly.. the unit will need the strike, and will have the latch also... need parts....; ordrng 1 w11457841 (strike)"
We serviced a
WHIRLPOOL WASHER
Model MVWP576KW1
Near Newville, Pennsylvania 17241
Andrew S.
Job Details:
06/08/2022
Per previous diag I was able to access and replace the lower harness. I was unable to test the unit due to the back up unit being hooked up to the plumbing in the laundry room running. Unit is now complete. Job complete
We serviced a
WHIRLPOOL WASHER
Model MVWP576KW1
Near Newville, Pennsylvania 17241
Andrew S.
Job Details:
06/08/2022
Per previous diag I was able to access and replace the lower harness. I was unable to test the unit due to the back up unit being hooked up to the plumbing in the laundry room running. Unit is now complete. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM00
Near East Berlin, Pennsylvania 17316
Sal R.
Job Details:
06/08/2022
"CX complai t is that the unit is making a loud fan noise , also that the ilghts and pantry Ui are intermitant. I found that there is a break in the harness close to the track as well as moistur under the UI. I also found the FC evap to be frosted over. I am ordering 1 FC evap fan moto / harness (W11109595), 1 pantry harness (W11170612), and 1 pantry UI (WPW10677119). All parts are avalible, CX is leaving Country and willl not be back untill 6/18. I ahve set a return date for 6/20. Return visit will need to be 2 call counted , payment for 2 call count is lumped in with labor charges.; ordrng 1 2callcount (2 call count) and 1 W11109595 (FC Evap fan motor with harness 15 @ tribs) and 1 W11170612 (pantry harness 66@tribs) and 1 WPW10677119 (pantry UI 9 @tribs)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM00
Near East Berlin, Pennsylvania 17316
Sal R.
Job Details:
06/08/2022
"CX complai t is that the unit is making a loud fan noise , also that the ilghts and pantry Ui are intermitant. I found that there is a break in the harness close to the track as well as moistur under the UI. I also found the FC evap to be frosted over. I am ordering 1 FC evap fan moto / harness (W11109595), 1 pantry harness (W11170612), and 1 pantry UI (WPW10677119). All parts are avalible, CX is leaving Country and willl not be back untill 6/18. I ahve set a return date for 6/20. Return visit will need to be 2 call counted , payment for 2 call count is lumped in with labor charges.; ordrng 1 2callcount (2 call count) and 1 W11109595 (FC Evap fan motor with harness 15 @ tribs) and 1 W11170612 (pantry harness 66@tribs) and 1 WPW10677119 (pantry UI 9 @tribs)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WUR50X24HZ02
Near East York, Pennsylvania 17402
Bernard M.
Job Details:
06/08/2022
"Cx complaint unit doesn't cool to the temp in which it is set. When arrived unit was running as designed but temp was set at 35 degrees but reading 45. Accessed evap and found ball of ice built up on the upper left side above evap. Contacted TL and spoke with Clif, and ran amp draw of 16 amps, which is slighlty above normal. TL stated there could be restriction and a sealed system repair would be needed. Ordering parts and 3 call count for repair, once parts are in contact cx to reschedule.7733833614; ordrng 1 W10163273 (drier) and 1 8201787 (compressor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WUR50X24HZ02
Near East York, Pennsylvania 17402
Bernard M.
Job Details:
06/08/2022
"Cx complaint unit doesn't cool to the temp in which it is set. When arrived unit was running as designed but temp was set at 35 degrees but reading 45. Accessed evap and found ball of ice built up on the upper left side above evap. Contacted TL and spoke with Clif, and ran amp draw of 16 amps, which is slighlty above normal. TL stated there could be restriction and a sealed system repair would be needed. Ordering parts and 3 call count for repair, once parts are in contact cx to reschedule.7733833614; ordrng 1 W10163273 (drier) and 1 8201787 (compressor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ05
Near Mineral, Virginia 23117
Eric F.
Job Details:
06/08/2022
Confirmed cx complaint unit freezer LED light out. Ordering freezer LED.; ordrng 1 W11520324 (LED)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ05
Near Mineral, Virginia 23117
Eric F.
Job Details:
06/08/2022
Confirmed cx complaint unit freezer LED light out. Ordering freezer LED.; ordrng 1 W11520324 (LED)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Culpeper, Virginia 22701
Eric F.
Job Details:
06/08/2022
"Confirmed cx complaint unit not advancing cycles. Found gearcase cam assembley seized to guard, unit struck it under heavy load. Extended feet to maximum length and re-installed guard. tested unit, unit working as designed."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Culpeper, Virginia 22701
Eric F.
Job Details:
06/08/2022
"Confirmed cx complaint unit not advancing cycles. Found gearcase cam assembley seized to guard, unit struck it under heavy load. Extended feet to maximum length and re-installed guard. tested unit, unit working as designed."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Finksburg, Maryland 21048
Brian R.
Job Details:
06/08/2022
came out and replaced heater and tested unit. no leaks seen and unit checks. job complete.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Finksburg, Maryland 21048
Brian R.
Job Details:
06/08/2022
came out and replaced heater and tested unit. no leaks seen and unit checks. job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5FHAXVS00
Near Carlisle, Pennsylvania 17013
Andrew S.
Job Details:
06/08/2022
"Per previous tech I was able to access and replace the reservoir, valve and filter housing. I then tested the unit and found that the water is dispensing as intended without any leaks. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5FHAXVS00
Near Carlisle, Pennsylvania 17013
Andrew S.
Job Details:
06/08/2022
"Per previous tech I was able to access and replace the reservoir, valve and filter housing. I then tested the unit and found that the water is dispensing as intended without any leaks. Job complete"
We serviced a
WHIRLPOOL OVEN
Model WFG525S0JS2
Near Hershey, Pennsylvania 17033
Fred G.
Job Details:
06/08/2022
i was able to access unit and replace the door handle. tested door and unit checks good.
We serviced a
WHIRLPOOL OVEN
Model WFG525S0JS2
Near Hershey, Pennsylvania 17033
Fred G.
Job Details:
06/08/2022
i was able to access unit and replace the door handle. tested door and unit checks good.
We serviced a
WHIRLPOOL O.T.R MICROWAVE
Model WMH53521HZ5
Near Alexandria, Virginia 22315
Lloyd B.
Job Details:
06/08/2022
Cx complained the light did not work. Installed new control and tested and the light now works on hi med and low. Job complete
We serviced a
WHIRLPOOL O.T.R MICROWAVE
Model WMH53521HZ5
Near Alexandria, Virginia 22315
Lloyd B.
Job Details:
06/08/2022
Cx complained the light did not work. Installed new control and tested and the light now works on hi med and low. Job complete
We serviced a
KITCHENAID OVEN
Model KOCE507ESS11
Near Severna Park, Maryland 21146
Kevin P.
Job Details:
06/08/2022
"installed cover plate, job complete."
We serviced a
KITCHENAID OVEN
Model KOCE507ESS11
Near Severna Park, Maryland 21146
Kevin P.
Job Details:
06/08/2022
"installed cover plate, job complete."
We serviced a
JENN-AIR REFRIGERATOR
Model JF36NXFXDE01
Near Fairfax Station, Virginia 22039
Robert W.
Job Details:
06/08/2022
CX complaint is the lights in both sections are out. Lights are getting power just out Service pointer says to replace all lights S84638 Ordering lights; ordrng 12 W11462342 (Led lights)s
We serviced a
JENN-AIR REFRIGERATOR
Model JF36NXFXDE01
Near Fairfax Station, Virginia 22039
Robert W.
Job Details:
06/08/2022
CX complaint is the lights in both sections are out. Lights are getting power just out Service pointer says to replace all lights S84638 Ordering lights; ordrng 12 W11462342 (Led lights)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM02
Near Palmyra, Pennsylvania 17078
Fred G.
Job Details:
06/08/2022
"cx complaint unit frozen everywhere then out of no where the whole unit stopped cooling. inspected unit and found RC was room temp. FC was around 45 degrees. removed evap cover to fine a ball of ice at the capillary tube. pulled unit out to find the compressor was only drawing .34 amps. unit is having a sealed system leak. cx did not have proof of purchase. unit need compressor, evap, filter/dryer, process tub. qouted cx for full repair. cx declined. charged cx only for service call 120"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM02
Near Palmyra, Pennsylvania 17078
Fred G.
Job Details:
06/08/2022
"cx complaint unit frozen everywhere then out of no where the whole unit stopped cooling. inspected unit and found RC was room temp. FC was around 45 degrees. removed evap cover to fine a ball of ice at the capillary tube. pulled unit out to find the compressor was only drawing .34 amps. unit is having a sealed system leak. cx did not have proof of purchase. unit need compressor, evap, filter/dryer, process tub. qouted cx for full repair. cx declined. charged cx only for service call 120"
We serviced a
KITCHENAID COOKTOP
Model KICU569XBL00
Near Sykesville, Maryland 21784
Justin S.
Job Details:
06/08/2022
the unit is getting the f47(communication) error code on the right side burners. found no ventilation cut out in the cabinet as described on page 3 note m of the installation instructions. informed the cx this will happen again unless the vent is installed. replaced the display and module and calibrated the unit. the unit still got the error f47 code. reset the unit and calibrated a second time and got the f47 error code again. called tech support and spoke with an andy since both control boards were just replaced for this issue. says the unit has to have the modules replaced at the same time. file number 7733839864; ordrng 1 W10857233 (module) and 1 WPW10396615 (display) and 1 W10409868 (harness) and 1 W10885135 (module)
We serviced a
KITCHENAID COOKTOP
Model KICU569XBL00
Near Sykesville, Maryland 21784
Justin S.
Job Details:
06/08/2022
the unit is getting the f47(communication) error code on the right side burners. found no ventilation cut out in the cabinet as described on page 3 note m of the installation instructions. informed the cx this will happen again unless the vent is installed. replaced the display and module and calibrated the unit. the unit still got the error f47 code. reset the unit and calibrated a second time and got the f47 error code again. called tech support and spoke with an andy since both control boards were just replaced for this issue. says the unit has to have the modules replaced at the same time. file number 7733839864; ordrng 1 W10857233 (module) and 1 WPW10396615 (display) and 1 W10409868 (harness) and 1 W10885135 (module)
We serviced a
IKEA MICROWAVE
Model IMBS104GSS00
Near Dillsburg, Pennsylvania 17019
Andrew S.
Job Details:
06/08/2022
Cx complaint is that the unit display is not fulliy illuminated. Upon arrival I found that some of the digits are not fully illuminated. I found that the unit is fully functioning otherwise. I am ordering the console. I was able to set the return for Friday 06/10 am preference.; ordrng 1 W11160285 (Console)
We serviced a
IKEA MICROWAVE
Model IMBS104GSS00
Near Dillsburg, Pennsylvania 17019
Andrew S.
Job Details:
06/08/2022
Cx complaint is that the unit display is not fulliy illuminated. Upon arrival I found that some of the digits are not fully illuminated. I found that the unit is fully functioning otherwise. I am ordering the console. I was able to set the return for Friday 06/10 am preference.; ordrng 1 W11160285 (Console)
We serviced a
WHIRLPOOL REFRIGERATOR
Model UN7B
Near East York, Pennsylvania 17402
Bernard M.
Job Details:
06/08/2022
Cx complaint the unit leaks. When arrived found the unit's model and serial number sticker had been removed. Advised cx to call WP to get a new one. Unable to perform diagnosis without M/s. Cx will call back.
We serviced a
WHIRLPOOL REFRIGERATOR
Model UN7B
Near East York, Pennsylvania 17402
Bernard M.
Job Details:
06/08/2022
Cx complaint the unit leaks. When arrived found the unit's model and serial number sticker had been removed. Advised cx to call WP to get a new one. Unable to perform diagnosis without M/s. Cx will call back.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Culpeper, Virginia 22701
Eric F.
Job Details:
06/08/2022
"Installed parts. Unit has additional damage to inline power, not safe to have power to unit until the damaged line is replaced. Instructed cx to leave power to unit off until an electrician can fix the line. Pics of damage and instructions in SD."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Culpeper, Virginia 22701
Eric F.
Job Details:
06/08/2022
"Installed parts. Unit has additional damage to inline power, not safe to have power to unit until the damaged line is replaced. Instructed cx to leave power to unit off until an electrician can fix the line. Pics of damage and instructions in SD."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Culpeper, Virginia 22701
Eric F.
Job Details:
06/08/2022
"Installed ice maker, tested unit, unit working as designed."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Culpeper, Virginia 22701
Eric F.
Job Details:
06/08/2022
"Installed ice maker, tested unit, unit working as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Baltimore, Maryland 21229
Shane M.
Job Details:
06/08/2022
"cx new complaint the unit stopped cooling 4 days after service call. found compressor not running. found OL start device. replaced start device w capacitor. unit started to cool. replaced icemaker. advised cx give unit entire day to reach proper temps. if cx calls back MANDATORY ss work.; used 1 w10189190 (start device), and 1 wpw10350564 (capacitor) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Baltimore, Maryland 21229
Shane M.
Job Details:
06/08/2022
"cx new complaint the unit stopped cooling 4 days after service call. found compressor not running. found OL start device. replaced start device w capacitor. unit started to cool. replaced icemaker. advised cx give unit entire day to reach proper temps. if cx calls back MANDATORY ss work.; used 1 w10189190 (start device), and 1 wpw10350564 (capacitor) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KSRS25FGSS14
Near Wrightsville, Pennsylvania 17368
Bernard M.
Job Details:
06/08/2022
Cx complaint unit leaks. Inspected unit and found it leaks at the connector underneath freezer door. When dispensing water water dripos out from both ends of connector. Cx says he'll purchase his own connector and repair. Found no other leaks around valves or tubes while dispensing. Cx paid 120 service fee
We serviced a
KITCHENAID REFRIGERATOR
Model KSRS25FGSS14
Near Wrightsville, Pennsylvania 17368
Bernard M.
Job Details:
06/08/2022
Cx complaint unit leaks. Inspected unit and found it leaks at the connector underneath freezer door. When dispensing water water dripos out from both ends of connector. Cx says he'll purchase his own connector and repair. Found no other leaks around valves or tubes while dispensing. Cx paid 120 service fee
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Hanover, Pennsylvania 17331
Sal R.
Job Details:
06/08/2022
CX complaint is that the tuni would not opperate. I found a F8E4 error code. I found water is getting into the float tray due to a leak at the Heating element. Per Technical Service Pointer #: W11540964 I am ordering 1 element (W11537778). I ahve informed CX to not use unit hntil repairs have been made. Please ahve someone form the office callt o set a return date.; ordrng 1 W11537778 (Heating element 100 @ tribs)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Hanover, Pennsylvania 17331
Sal R.
Job Details:
06/08/2022
CX complaint is that the tuni would not opperate. I found a F8E4 error code. I found water is getting into the float tray due to a leak at the Heating element. Per Technical Service Pointer #: W11540964 I am ordering 1 element (W11537778). I ahve informed CX to not use unit hntil repairs have been made. Please ahve someone form the office callt o set a return date.; ordrng 1 W11537778 (Heating element 100 @ tribs)
We serviced a
WHIRLPOOL RANGE
Model KMHS120ESS10
Near Sykesville, Maryland 21784
Justin S.
Job Details:
06/08/2022
replaced the parts and tested. the unit is now heating and illuminating good
We serviced a
WHIRLPOOL RANGE
Model KMHS120ESS10
Near Sykesville, Maryland 21784
Justin S.
Job Details:
06/08/2022
replaced the parts and tested. the unit is now heating and illuminating good
We serviced a
MAYTAG DRYER
Model MED7230HW2
Near Frederick, Maryland 21701
Ricky E.
Job Details:
06/08/2022
customer stated that the unit was making a noise.. verified issue and fnd that the units vent seal not installed correctly when manufactured.. need parts...; ordrng 1 w11596046 (spill guard seal)
We serviced a
MAYTAG DRYER
Model MED7230HW2
Near Frederick, Maryland 21701
Ricky E.
Job Details:
06/08/2022
customer stated that the unit was making a noise.. verified issue and fnd that the units vent seal not installed correctly when manufactured.. need parts...; ordrng 1 w11596046 (spill guard seal)
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW0
Near New Market, Maryland 21774
Ricky E.
Job Details:
06/08/2022
"customer stated that the uit was giving an error of9-1 and not draining.. verified issue and fnd error code stored. removed error and tested the pump and fnd that the pump is seized... the unit will need the drain pump. also the pump still tried to run once shut down on the board, no water is in the unit.. will have the control at next service as well...; ordrng 1 w11396717 (drain pump)"
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW0
Near New Market, Maryland 21774
Ricky E.
Job Details:
06/08/2022
"customer stated that the uit was giving an error of9-1 and not draining.. verified issue and fnd error code stored. removed error and tested the pump and fnd that the pump is seized... the unit will need the drain pump. also the pump still tried to run once shut down on the board, no water is in the unit.. will have the control at next service as well...; ordrng 1 w11396717 (drain pump)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Conestoga, Pennsylvania 17516
Justin L.
Job Details:
06/08/2022
as per previoous visit was able to access unit and replace part. tested unit and unit now checks good no further work needed
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Conestoga, Pennsylvania 17516
Justin L.
Job Details:
06/08/2022
as per previoous visit was able to access unit and replace part. tested unit and unit now checks good no further work needed
We serviced a
KITCHENAID DISHWASHER
Model KDTE104KPS0
Near Lovettsville, Virginia 20180
Ezra M.
Job Details:
06/08/2022
"errors. unit storing f10e4 and e5, tested unit, is leaking from sump. ordering pump and motor assy.; ordrng 1 W11460945 (pump&motor assy)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE104KPS0
Near Lovettsville, Virginia 20180
Ezra M.
Job Details:
06/08/2022
"errors. unit storing f10e4 and e5, tested unit, is leaking from sump. ordering pump and motor assy.; ordrng 1 W11460945 (pump&motor assy)"
We serviced a
KITCHENAID REFRIGERATOR
Model KSRP22FSBL00
Near Hershey, Pennsylvania 17033
Fred G.
Job Details:
06/08/2022
"cx complaint after new ice maker was installed, ice never was produced. inspected unit and found 108.1vac to ice maker. closed optic lid and tried voltage again and still did not get 120 volts. called TL (SR7733835558) found the optic control board was bad. ordering 1 (W10757851). scheduled cx for 6/14/22.; ordrng 1 W10757851 (control board)"
We serviced a
KITCHENAID REFRIGERATOR
Model KSRP22FSBL00
Near Hershey, Pennsylvania 17033
Fred G.
Job Details:
06/08/2022
"cx complaint after new ice maker was installed, ice never was produced. inspected unit and found 108.1vac to ice maker. closed optic lid and tried voltage again and still did not get 120 volts. called TL (SR7733835558) found the optic control board was bad. ordering 1 (W10757851). scheduled cx for 6/14/22.; ordrng 1 W10757851 (control board)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ00
Near Camp Hill, Pennsylvania 17011
Andrew S.
Job Details:
06/08/2022
"Cx complaint is that the unit is not making much ice. Upon arrival I found that the unit made about 2-3 trays worth of ice overnight. I referenced SP W11560805c and found that the ice cup was filled with ice. I am ordering the ice maker, fill tube and valve. Please contact cx when the parts are available to schedule a return visit.; ordrng 1 W11455232 (Ice maker) and 1 W11395429 (Fill Tube) and 1 W11455388 (Valve)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ00
Near Camp Hill, Pennsylvania 17011
Andrew S.
Job Details:
06/08/2022
"Cx complaint is that the unit is not making much ice. Upon arrival I found that the unit made about 2-3 trays worth of ice overnight. I referenced SP W11560805c and found that the ice cup was filled with ice. I am ordering the ice maker, fill tube and valve. Please contact cx when the parts are available to schedule a return visit.; ordrng 1 W11455232 (Ice maker) and 1 W11395429 (Fill Tube) and 1 W11455388 (Valve)"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Harrisburg, Pennsylvania 17111
Fred G.
Job Details:
06/08/2022
"rang door bell twice with no answer. called office, they called cx with no anser. waited till 2:10pm. left thank you card at door."
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Harrisburg, Pennsylvania 17111
Fred G.
Job Details:
06/08/2022
"rang door bell twice with no answer. called office, they called cx with no anser. waited till 2:10pm. left thank you card at door."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEMOO
Near Washington, North Carolina 27889
Ronnie B.
Job Details:
06/08/2022
"removed and repaced fc ice maker and fill tube, ice chute/door and ice bin. tested unit completed harvset and filled, unit is working as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEMOO
Near Washington, North Carolina 27889
Ronnie B.
Job Details:
06/08/2022
"removed and repaced fc ice maker and fill tube, ice chute/door and ice bin. tested unit completed harvset and filled, unit is working as designed."
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Culpeper, Virginia 22701
Eric F.
Job Details:
06/08/2022
"Confirmed cx complaint unit not advancing cycles. Found cold water valve not actuating. Replaced with pre-id'd parts, tested unit, unit working as designed."
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Culpeper, Virginia 22701
Eric F.
Job Details:
06/08/2022
"Confirmed cx complaint unit not advancing cycles. Found cold water valve not actuating. Replaced with pre-id'd parts, tested unit, unit working as designed."
We serviced a
WHIRLPOOL DRYER
Model NED4655EW1
Near Dyke, Virginia 22935
Eric F.
Job Details:
06/08/2022
"Confirmed cx complaint unit not advancing cycles. Found timer not advancing cycles. Replaced with pre-id'd part, tested unit, unit working as designed. If cx calls back in pleasr pre id WP3387134 thermostat and WP3977767 thermostat for return visit."
We serviced a
WHIRLPOOL DRYER
Model NED4655EW1
Near Dyke, Virginia 22935
Eric F.
Job Details:
06/08/2022
"Confirmed cx complaint unit not advancing cycles. Found timer not advancing cycles. Replaced with pre-id'd part, tested unit, unit working as designed. If cx calls back in pleasr pre id WP3387134 thermostat and WP3977767 thermostat for return visit."
We serviced a
AMANA RANGE
Model AER6303MFB2
Near Seaford, Delaware 19973
Michael E.
Job Details:
06/08/2022
Replaced terminal block cover as per previous diagnosis. Could not test unit due to power cord not having been replaced yet. Job is complete
We serviced a
AMANA RANGE
Model AER6303MFB2
Near Seaford, Delaware 19973
Michael E.
Job Details:
06/08/2022
Replaced terminal block cover as per previous diagnosis. Could not test unit due to power cord not having been replaced yet. Job is complete
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KBS0
Near Westminster, Maryland 21157
Brian R.
Job Details:
06/08/2022
before starting work everything was checked over. found cabinet damage and showed cx before work was done and pictured as well. it was damaged during install and chipped piece was just set in place and came out when unit pulled. replaced heater and now unit checks. job complete.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KBS0
Near Westminster, Maryland 21157
Brian R.
Job Details:
06/08/2022
before starting work everything was checked over. found cabinet damage and showed cx before work was done and pictured as well. it was damaged during install and chipped piece was just set in place and came out when unit pulled. replaced heater and now unit checks. job complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Taneytown, Maryland 21787
Brian R.
Job Details:
06/08/2022
cx complaint is with a bad water leak after changing the filter. checked unit to find issue with gasket on filter and out of grove. fixed and adjusted gaskets and reinstalled new filter. got maybe 15 cups of water out of door and no drips seen. unit now checks. job complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Taneytown, Maryland 21787
Brian R.
Job Details:
06/08/2022
cx complaint is with a bad water leak after changing the filter. checked unit to find issue with gasket on filter and out of grove. fixed and adjusted gaskets and reinstalled new filter. got maybe 15 cups of water out of door and no drips seen. unit now checks. job complete.
We serviced a
KITCHENAID DBL WALL OVEN
Model KGRS505XBL03
Near Harrisburg, Pennsylvania 17111
Fred G.
Job Details:
06/08/2022
"i was able to access unit and i attempted to replace the lower bake ignitor. i found the 2 screws and hold it to the burner are stripped out due to heat. ordering 1 (WP7432P14360), 2 (WP4159193), 1 (W11174122). scheduled cx for 6/13/22.; ordrng 1 WP7432P14360 (bake igntr) and 2 WP4159193 (screw)s and 1 W11174122 (burnr-oven)"
We serviced a
KITCHENAID DBL WALL OVEN
Model KGRS505XBL03
Near Harrisburg, Pennsylvania 17111
Fred G.
Job Details:
06/08/2022
"i was able to access unit and i attempted to replace the lower bake ignitor. i found the 2 screws and hold it to the burner are stripped out due to heat. ordering 1 (WP7432P14360), 2 (WP4159193), 1 (W11174122). scheduled cx for 6/13/22.; ordrng 1 WP7432P14360 (bake igntr) and 2 WP4159193 (screw)s and 1 W11174122 (burnr-oven)"
We serviced a
MAYTAG WASHER
Model MHW5630HC3
Near Hedgesville, West Virginia 25427
Danny R.
Job Details:
06/08/2022
found small cracks in door glass will need nner dopor; ordrng 1 W11316777 (in ner door)
We serviced a
MAYTAG WASHER
Model MHW5630HC3
Near Hedgesville, West Virginia 25427
Danny R.
Job Details:
06/08/2022
found small cracks in door glass will need nner dopor; ordrng 1 W11316777 (in ner door)
We serviced a
WHIRLPOOL O.T.R MICROWAVE
Model WMH32519HZ07
Near Bunker Hill, West Virginia 25413
Danny R.
Job Details:
06/08/2022
had to resch . cx not here called offcie; saved tckt
We serviced a
WHIRLPOOL O.T.R MICROWAVE
Model WMH32519HZ07
Near Bunker Hill, West Virginia 25413
Danny R.
Job Details:
06/08/2022
had to resch . cx not here called offcie; saved tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Kearneysville, West Virginia 25430
Danny R.
Job Details:
06/08/2022
had to cancell and resch with offcie; saved tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Kearneysville, West Virginia 25430
Danny R.
Job Details:
06/08/2022
had to cancell and resch with offcie; saved tckt
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW01
Near Shepherdstown, West Virginia 25443
Danny R.
Job Details:
06/08/2022
unit isnt defrosting again parts re coverd under 12 month warenty labor and diag arent; ordrng 1 W11496886 (control) and 1 W11181209 (harness evap)
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW01
Near Shepherdstown, West Virginia 25443
Danny R.
Job Details:
06/08/2022
unit isnt defrosting again parts re coverd under 12 month warenty labor and diag arent; ordrng 1 W11496886 (control) and 1 W11181209 (harness evap)