We serviced a
WHIRLPOOL DISHWASHER
Model KDTM354DSS4
Near Ellicott City, MD 21042
Robert L.
Job Details:
06/08/2022
"cx complaint not washing, found no sump movement, ordering sump motor, collected 417.50 visa, cx owes 140 labor on return; ordrng 1 W10805015 (pump&motor)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Chantilly, VA 20152
Daniel J.
Job Details:
06/08/2022
compliant diahes not beeing cleaned during wash cycles testes mo water being moved or sprayed during wash cycle sugguested sump replacement replaced sump assy and tested now water being sprayed from wash arms
We serviced a
MAYTAG WASHER
Model MVWB865GC0
Near Hampton, VA 23669
Carl A.
Job Details:
06/08/2022
"installed water vavles,checked unit to find that the unit is leaking oil ordering parts needed for repairs; ordrng 1 W11393685 (Transmission Gearcase) and 1 W11161960 (Washer Agitator) and 2 labors"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM354DSS4
Near Ellicott City, MD 21042
Robert L.
Job Details:
06/08/2022
"cx complaint not washing, found no sump movement, ordering sump motor, collected 417.50 visa, cx owes 140 labor on return; ordrng 1 W10805015 (pump&motor)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Chantilly, VA 20152
Daniel J.
Job Details:
06/08/2022
compliant diahes not beeing cleaned during wash cycles testes mo water being moved or sprayed during wash cycle sugguested sump replacement replaced sump assy and tested now water being sprayed from wash arms
We serviced a
MAYTAG WASHER
Model MVWB865GC0
Near Hampton, VA 23669
Carl A.
Job Details:
06/08/2022
"installed water vavles,checked unit to find that the unit is leaking oil ordering parts needed for repairs; ordrng 1 W11393685 (Transmission Gearcase) and 1 W11161960 (Washer Agitator) and 2 labors"
We serviced a
KITCHENAID OVEN
Model KODE500EBS04
Near Great Falls, VA 22066
Richard B.
Job Details:
06/08/2022
"CX complant. Noise from fan , Prior diagnosis found unit needs bowtie cover , Installed new bowtie cover and tested unit. No noise now , Job completed, RB"
We serviced a
MAYTAG FREEZER
Model MZF34X16DW08
Near Earleville, MD 21919
Alexander W.
Job Details:
06/08/2022
CX stated unit not sealing properly tested inspected and verified cx complaint found door seal defective.ordering a door seal for unit cannot resched at this time due to SO part.; ordrng 1 W10850441 (gasket)
We serviced a
KITCHENAID DISHWASHER
Model KDTM704ESS3
Near Leesburg, VA 20176
Ezra M.
Job Details:
06/08/2022
"installed nuts, verified proper door operation."
We serviced a
KITCHENAID OVEN
Model KODE500EBS04
Near Great Falls, VA 22066
Richard B.
Job Details:
06/08/2022
"CX complant. Noise from fan , Prior diagnosis found unit needs bowtie cover , Installed new bowtie cover and tested unit. No noise now , Job completed, RB"
We serviced a
MAYTAG FREEZER
Model MZF34X16DW08
Near Earleville, MD 21919
Alexander W.
Job Details:
06/08/2022
CX stated unit not sealing properly tested inspected and verified cx complaint found door seal defective.ordering a door seal for unit cannot resched at this time due to SO part.; ordrng 1 W10850441 (gasket)
We serviced a
KITCHENAID DISHWASHER
Model KDTM704ESS3
Near Leesburg, VA 20176
Ezra M.
Job Details:
06/08/2022
"installed nuts, verified proper door operation."
We serviced a
WHIRLPOOL DRYER
Model WED49STBW1
Near Baltimore, MD 21222
Milton J.
Job Details:
06/08/2022
Complaint door seal fraying. Installed new Door Seal with High Temp Adhesive as previously ordered. Unit is now functioning properly. -MJrob
We serviced a
WHIRLPOOL FREEZER
Model WRX986SIHZ00
Near Marydel, MD 21649
Alexander W.
Job Details:
06/08/2022
"cx stated unit still didnt make ice inspected tested and verified cx complaint found fill tube heater did not clear water line going to ice maker, cleared water line and tested unit again, ice maker filled with water unit is now operating as desgined job is complete."
We serviced a
WHIRLPOOL DRYER
Model MED5630HW1
Near York, PA 17403
Drew B.
Job Details:
06/08/2022
cx complaint that unit is not heating i found proper power at block rewading 240/120 and checked the unit down at element. disconnected found OL on the element and will need new element for broken coil. cx had paid full and owes 0 on return call to reschd when in; ordrng 1 WP3387747 (element)
We serviced a
WHIRLPOOL DRYER
Model WED49STBW1
Near Baltimore, MD 21222
Milton J.
Job Details:
06/08/2022
Complaint door seal fraying. Installed new Door Seal with High Temp Adhesive as previously ordered. Unit is now functioning properly. -MJrob
We serviced a
WHIRLPOOL FREEZER
Model WRX986SIHZ00
Near Marydel, MD 21649
Alexander W.
Job Details:
06/08/2022
"cx stated unit still didnt make ice inspected tested and verified cx complaint found fill tube heater did not clear water line going to ice maker, cleared water line and tested unit again, ice maker filled with water unit is now operating as desgined job is complete."
We serviced a
WHIRLPOOL DRYER
Model MED5630HW1
Near York, PA 17403
Drew B.
Job Details:
06/08/2022
cx complaint that unit is not heating i found proper power at block rewading 240/120 and checked the unit down at element. disconnected found OL on the element and will need new element for broken coil. cx had paid full and owes 0 on return call to reschd when in; ordrng 1 WP3387747 (element)
We serviced a
WHIRLPOOL WASHER
Model WFW75HEFW0
Near Glen Burnie, MD 21060
Eric W.
Job Details:
06/08/2022
cx complant of unit not draing inspected unit for socks in drain pump
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM2
Near Fredericksburg, VA 22405
Thomas B.
Job Details:
06/08/2022
Cx complaint unit is not working properly inspected unit removed and replaced the sump assy tested and inspected for proper use unit now functions normally
We serviced a
WHIRLPOOL REFRIGERATOR
Model ART318FFDS07
Near Seaford, DE 19973
Michael E.
Job Details:
06/08/2022
"CX complaint: warm in RC. Tested and verified complaint. Evap not frosted up and only frost pattern on top 2 coils and its building ice in those coils. Amp draw was 0.83, 0.83. Tested compressor and had 12, 6, and 3rd reading would not stabilize even with good contact an no movement on my end. Sometimes it even went OL. Compressor is too hot to keep hand on it. Ordering compressor, evap, coupler, dye drier, 3 count and ss tech per TF. Cannot reschedule due to SS tech needed.; ordrng 1 W11480426 (compressor) and 1 W11407409 (evap) and 1 W11506635 (coupler) and 1 W10143759 (drier (service)) and 1 locring (loc ring)"
We serviced a
WHIRLPOOL WASHER
Model WFW75HEFW0
Near Glen Burnie, MD 21060
Eric W.
Job Details:
06/08/2022
cx complant of unit not draing inspected unit for socks in drain pump
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM2
Near Fredericksburg, VA 22405
Thomas B.
Job Details:
06/08/2022
Cx complaint unit is not working properly inspected unit removed and replaced the sump assy tested and inspected for proper use unit now functions normally
We serviced a
WHIRLPOOL REFRIGERATOR
Model ART318FFDS07
Near Seaford, DE 19973
Michael E.
Job Details:
06/08/2022
"CX complaint: warm in RC. Tested and verified complaint. Evap not frosted up and only frost pattern on top 2 coils and its building ice in those coils. Amp draw was 0.83, 0.83. Tested compressor and had 12, 6, and 3rd reading would not stabilize even with good contact an no movement on my end. Sometimes it even went OL. Compressor is too hot to keep hand on it. Ordering compressor, evap, coupler, dye drier, 3 count and ss tech per TF. Cannot reschedule due to SS tech needed.; ordrng 1 W11480426 (compressor) and 1 W11407409 (evap) and 1 W11506635 (coupler) and 1 W10143759 (drier (service)) and 1 locring (loc ring)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS00
Near Fort Washington, MD 20744
Shawn D.
Job Details:
06/08/2022
cx complaint still no ice or water after repair. inspected unit and confimred no ice or water and filter is dry. supply line has good flow. took fridge apart to check all connections and found the evaporator has frozen over again so cleared ice then out back together. checked valve in the back and has no volts to it when i try to disepense water. checked software for new control and has 4.0.0 we put in a bad control. re ordering control and evap cover for return; ordrng 1 W11167902 (evap cover incase) and 1 W11533213 (control)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Virginia Beach, VA 23454
Carl A.
Job Details:
06/08/2022
"cx complaint of ice underice bin in door,took temp of icemaker molde to find it at 10 degrees called techline spoke with LEON SR7732873929, was advise to order the dual water valve internal as they have found the valves that have a design fual in them; ordrng 1 W11482383 (Valve, Dual Water)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Hagerstown, MD 21740
Danny R.
Job Details:
06/08/2022
console is peeling and exposeing control under neath ordering part; ordrng 1 W11460908 (console)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS00
Near Fort Washington, MD 20744
Shawn D.
Job Details:
06/08/2022
cx complaint still no ice or water after repair. inspected unit and confimred no ice or water and filter is dry. supply line has good flow. took fridge apart to check all connections and found the evaporator has frozen over again so cleared ice then out back together. checked valve in the back and has no volts to it when i try to disepense water. checked software for new control and has 4.0.0 we put in a bad control. re ordering control and evap cover for return; ordrng 1 W11167902 (evap cover incase) and 1 W11533213 (control)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Virginia Beach, VA 23454
Carl A.
Job Details:
06/08/2022
"cx complaint of ice underice bin in door,took temp of icemaker molde to find it at 10 degrees called techline spoke with LEON SR7732873929, was advise to order the dual water valve internal as they have found the valves that have a design fual in them; ordrng 1 W11482383 (Valve, Dual Water)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Hagerstown, MD 21740
Danny R.
Job Details:
06/08/2022
console is peeling and exposeing control under neath ordering part; ordrng 1 W11460908 (console)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHV05
Near Lebanon, VA 24266
Eric F.
Job Details:
06/08/2022
Installed bin.
We serviced a
WHIRLPOOL DRYER
Model WED6620HC1
Near Chesapeake, VA 23320
Austin D.
Job Details:
06/08/2022
came out and replaced ghe control. disassembled the unit as neeeded. replaced the control and put the unit back together. did not have correct plug in store to prtoperly test the unit.
We serviced a
MAYTAG WASHER
Model MVW6200KW1
Near Hagerstown, MD 21740
Danny R.
Job Details:
06/08/2022
unithas a bad harness as well that tpook out part will need harness and control; ordrng 1 W11519742 (control) and 1 W11590868 (control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHV05
Near Lebanon, VA 24266
Eric F.
Job Details:
06/08/2022
Installed bin.
We serviced a
WHIRLPOOL DRYER
Model WED6620HC1
Near Chesapeake, VA 23320
Austin D.
Job Details:
06/08/2022
came out and replaced ghe control. disassembled the unit as neeeded. replaced the control and put the unit back together. did not have correct plug in store to prtoperly test the unit.
We serviced a
MAYTAG WASHER
Model MVW6200KW1
Near Hagerstown, MD 21740
Danny R.
Job Details:
06/08/2022
unithas a bad harness as well that tpook out part will need harness and control; ordrng 1 W11519742 (control) and 1 W11590868 (control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Bel Air, MD 21014
Neil H.
Job Details:
06/08/2022
replaced the i/m and the ice bin unit checked good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Vienna, VA 22180
Jason A.
Job Details:
06/08/2022
CX complaint FRIGE FC door not closing. Wiped off lube. Replaved rails L & R.& test doors operate properly. Good seal > JJ
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near North East, MD 21901
Milton J.
Job Details:
06/08/2022
CX complaint hot water not turning off and clothes a little discolored. Inspected and found a F8E6(Water Hazard) code stored. Hot side of valve closed when first diagnosing but after energized would not close. Unplugged while draining during auto test and hot side of valve still open. Clothes discoloring most likely from valve failing. Ordering new Inlet Valve. -MJrob; ordrng 1 W11513255 (Inlet Valve)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Bel Air, MD 21014
Neil H.
Job Details:
06/08/2022
replaced the i/m and the ice bin unit checked good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Vienna, VA 22180
Jason A.
Job Details:
06/08/2022
CX complaint FRIGE FC door not closing. Wiped off lube. Replaved rails L & R.& test doors operate properly. Good seal > JJ
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near North East, MD 21901
Milton J.
Job Details:
06/08/2022
CX complaint hot water not turning off and clothes a little discolored. Inspected and found a F8E6(Water Hazard) code stored. Hot side of valve closed when first diagnosing but after energized would not close. Unplugged while draining during auto test and hot side of valve still open. Clothes discoloring most likely from valve failing. Ordering new Inlet Valve. -MJrob; ordrng 1 W11513255 (Inlet Valve)
We serviced a
GLADIATOR FREEZER
Model GAFZ30FDGB02
Near Gainesville, VA 20155
Daniel J.
Job Details:
06/08/2022
freezer not cooling showed up lights going in sequence 1234 4321 120 at control when select temp stays lit than back to flashing called tech support unplugged set to max temp than held tempsettings down no change lights still falshing and unable to enter diag cycle inofrmed to replace the control; ordrng 1 W11496889 (controlsr7733839352)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Baldwin, MD 21013
Neil H.
Job Details:
06/08/2022
replaced the damper control opening and closing good unit checked good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Hanover, MD 21076
Kevin P.
Job Details:
06/08/2022
"cx said he has an extended warranty and he thought he called it in properly but service was not dispatched as a warranty. advised cx to call his warranty company and have it re-dispatched. unit has a broken drawer front which i explained is not covered, a d is dripping from ice melting in ice bin due to the freezer not defrosting properly which is also causing the humming noise from the evap fan hitting ice. i would pre id a freezer fan w/ harness W11224591 if were sent back out."
We serviced a
GLADIATOR FREEZER
Model GAFZ30FDGB02
Near Gainesville, VA 20155
Daniel J.
Job Details:
06/08/2022
freezer not cooling showed up lights going in sequence 1234 4321 120 at control when select temp stays lit than back to flashing called tech support unplugged set to max temp than held tempsettings down no change lights still falshing and unable to enter diag cycle inofrmed to replace the control; ordrng 1 W11496889 (controlsr7733839352)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Baldwin, MD 21013
Neil H.
Job Details:
06/08/2022
replaced the damper control opening and closing good unit checked good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Hanover, MD 21076
Kevin P.
Job Details:
06/08/2022
"cx said he has an extended warranty and he thought he called it in properly but service was not dispatched as a warranty. advised cx to call his warranty company and have it re-dispatched. unit has a broken drawer front which i explained is not covered, a d is dripping from ice melting in ice bin due to the freezer not defrosting properly which is also causing the humming noise from the evap fan hitting ice. i would pre id a freezer fan w/ harness W11224591 if were sent back out."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Quinton, VA 23141
Gill G.
Job Details:
06/08/2022
cx complaint: unit is not cooling or making ice. ran diagnostic tests and found unit to be fully functional. tested freezer temp at 2 degrees and fresh food temp at . compressor and all fans are working. ice bin is 2/3 full. unit is working as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS586FIEM04
Near Chesapeake, VA 23320
Austin D.
Job Details:
06/08/2022
"came out to repalce the door on the unit. noticed that the water line from the unit was 5/16 supplying the water on the door. but the door water line for water was 1/4 inch in diameter. therefore, i will need a new fitting to go from 1/4 inch to 5/16 inch tubing. part on order. office will call to reschedule.; ordrng 1 WP4373559 (fitting)"
We serviced a
KITCHENAID MICROWAVE
Model KMHS120ESS2
Near Washington, DC 20009
Mitchell H.
Job Details:
06/08/2022
cx complaint unit says open close door a lot. inspected unit and found light not coming on when opening door as welll. unit needs interlock kit. cx paid all but labor. will owe 110 plus tax on return.; ordrng 1 W11244490 (interlock)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Quinton, VA 23141
Gill G.
Job Details:
06/08/2022
cx complaint: unit is not cooling or making ice. ran diagnostic tests and found unit to be fully functional. tested freezer temp at 2 degrees and fresh food temp at . compressor and all fans are working. ice bin is 2/3 full. unit is working as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS586FIEM04
Near Chesapeake, VA 23320
Austin D.
Job Details:
06/08/2022
"came out to repalce the door on the unit. noticed that the water line from the unit was 5/16 supplying the water on the door. but the door water line for water was 1/4 inch in diameter. therefore, i will need a new fitting to go from 1/4 inch to 5/16 inch tubing. part on order. office will call to reschedule.; ordrng 1 WP4373559 (fitting)"
We serviced a
KITCHENAID MICROWAVE
Model KMHS120ESS2
Near Washington, DC 20009
Mitchell H.
Job Details:
06/08/2022
cx complaint unit says open close door a lot. inspected unit and found light not coming on when opening door as welll. unit needs interlock kit. cx paid all but labor. will owe 110 plus tax on return.; ordrng 1 W11244490 (interlock)
We serviced a
WHIRLPOOL REFRIGERATOR
Model GSS26C5XXY02
Near Lebanon, PA 17042
Justin L.
Job Details:
06/08/2022
as per previous visit was able to access unit and replace parts. tested unit and unit now checks good no further work needed
We serviced a
MAYTAG WASHER
Model MVWB750WQ1
Near Fort Washington, MD 20744
Shawn D.
Job Details:
06/08/2022
cx complaint unit showing f01 error code and only some cycles will work. inspected unit then checked for errors and had none so service cycle started c1 it fillled then showed f01. canceled cycle went back into diag and now is showing f68. checked pressure hose then blew through it and had some blockages in it and then went free and can now hear the water bubbling at the bottom. ran service cycle again and this time went through fine with no errors. ran unit on normal operation is now working. unit is good
We serviced a
AMANA MICROWAVE
Model AMV2307PFS05
Near Suffolk, VA 23437
Zachery R.
Job Details:
06/08/2022
"cx complaint unit not heating up, checked unit. unit has proper voltage and correct polarity, unit is over glass cooktop ordering high side and 2nd tech to complete repair.; ordrng 1 W10850446 (capactr-mg) and 1 W10836753 (transformer) and 1 W10886077 (diode) and 1 W10269232 (thermostat) and 1 W10754299 (mag) and 1 W10832024 (thrmst-fix) and 1 W10138793 (fuse)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GSS26C5XXY02
Near Lebanon, PA 17042
Justin L.
Job Details:
06/08/2022
as per previous visit was able to access unit and replace parts. tested unit and unit now checks good no further work needed
We serviced a
MAYTAG WASHER
Model MVWB750WQ1
Near Fort Washington, MD 20744
Shawn D.
Job Details:
06/08/2022
cx complaint unit showing f01 error code and only some cycles will work. inspected unit then checked for errors and had none so service cycle started c1 it fillled then showed f01. canceled cycle went back into diag and now is showing f68. checked pressure hose then blew through it and had some blockages in it and then went free and can now hear the water bubbling at the bottom. ran service cycle again and this time went through fine with no errors. ran unit on normal operation is now working. unit is good
We serviced a
AMANA MICROWAVE
Model AMV2307PFS05
Near Suffolk, VA 23437
Zachery R.
Job Details:
06/08/2022
"cx complaint unit not heating up, checked unit. unit has proper voltage and correct polarity, unit is over glass cooktop ordering high side and 2nd tech to complete repair.; ordrng 1 W10850446 (capactr-mg) and 1 W10836753 (transformer) and 1 W10886077 (diode) and 1 W10269232 (thermostat) and 1 W10754299 (mag) and 1 W10832024 (thrmst-fix) and 1 W10138793 (fuse)"
We serviced a
WHIRLPOOL WASHER
Model WFW97HEXL2
Near Riva, MD 21140
Kevin P.
Job Details:
06/08/2022
"cx complaint unit has water sitting in fold of bellow not draining back into the tub properly and door is sagging not closing properly, adjusted door hinge that came loose letting the door sag and cleared blockages that built up in the bellow. job complete."
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Parkville, MD 21234
Keith H.
Job Details:
06/08/2022
cx complaint is unit is noisy inspected unit veriifed 120v to unit put into diagnsotics no errors. ran test and factory calbration . everything worked properly i explained this to cx and he understands unit is working as designed
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Brandywine, MD 20613
Shawn D.
Job Details:
06/08/2022
arrived cx said unit started working good after adding freon and has a full bin of ice he said its been months. took fridge apart and found the evaprator is elaking at the apoxy connection snapped pic. replaced fridge evaporator compressor is still working so replaced drier then vacumed unit down to find it not holding a vacumed. checked my connection on the evaporator and are fine. so added some freon the find the straighter is leaking. replaced starighter then vacumed unit down again and now hold vacumed then filed to 6 oz and started cooling. unit is good
We serviced a
WHIRLPOOL WASHER
Model WFW97HEXL2
Near Riva, MD 21140
Kevin P.
Job Details:
06/08/2022
"cx complaint unit has water sitting in fold of bellow not draining back into the tub properly and door is sagging not closing properly, adjusted door hinge that came loose letting the door sag and cleared blockages that built up in the bellow. job complete."
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Parkville, MD 21234
Keith H.
Job Details:
06/08/2022
cx complaint is unit is noisy inspected unit veriifed 120v to unit put into diagnsotics no errors. ran test and factory calbration . everything worked properly i explained this to cx and he understands unit is working as designed
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Brandywine, MD 20613
Shawn D.
Job Details:
06/08/2022
arrived cx said unit started working good after adding freon and has a full bin of ice he said its been months. took fridge apart and found the evaprator is elaking at the apoxy connection snapped pic. replaced fridge evaporator compressor is still working so replaced drier then vacumed unit down to find it not holding a vacumed. checked my connection on the evaporator and are fine. so added some freon the find the straighter is leaking. replaced starighter then vacumed unit down again and now hold vacumed then filed to 6 oz and started cooling. unit is good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW00
Near Dundalk, MD 21222
Milton J.
Job Details:
06/08/2022
Complaint unit frosting in FC. This is bording building for nuns for the Catholic school next door. Nuns called business manager that said she was expecting me at 4pm so waited for her to arrive to only have her deny service after went over O.O.W. pricing. Said she gets school discount and can just buy another for 500. No service was provided. -MJrob
We serviced a
WHIRLPOOL DRYER
Model WED5620HW0
Near Washington, DC 20015
Roberto I.
Job Details:
06/08/2022
"Cx complaint screaming noise during cycle. Tested unit, confirmed noisy idler pulley and noisy rollers. Unit is staked and a 2nd tech is needed. Ordering 4 rollers WPW10314173. Other pre id parts to be installed on return. Please schedule return with 2nd tech.; ordrng 4 WPW10314173 (rollers)s and 1 2nd tech"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Wilmington, DE 19808
Taylor F.
Job Details:
06/08/2022
Cx complaint is unit leaking. Tested inspected and verifed complaint. Replaced the tub and sump from previous diagnosis. Tested unit and unit is now working as designed. Job is complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW00
Near Dundalk, MD 21222
Milton J.
Job Details:
06/08/2022
Complaint unit frosting in FC. This is bording building for nuns for the Catholic school next door. Nuns called business manager that said she was expecting me at 4pm so waited for her to arrive to only have her deny service after went over O.O.W. pricing. Said she gets school discount and can just buy another for 500. No service was provided. -MJrob
We serviced a
WHIRLPOOL DRYER
Model WED5620HW0
Near Washington, DC 20015
Roberto I.
Job Details:
06/08/2022
"Cx complaint screaming noise during cycle. Tested unit, confirmed noisy idler pulley and noisy rollers. Unit is staked and a 2nd tech is needed. Ordering 4 rollers WPW10314173. Other pre id parts to be installed on return. Please schedule return with 2nd tech.; ordrng 4 WPW10314173 (rollers)s and 1 2nd tech"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Wilmington, DE 19808
Taylor F.
Job Details:
06/08/2022
Cx complaint is unit leaking. Tested inspected and verifed complaint. Replaced the tub and sump from previous diagnosis. Tested unit and unit is now working as designed. Job is complete.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Street, MD 21154
Neil H.
Job Details:
06/08/2022
water pressure issues in the house i explained with the pressure being low the rinse cycle can't fill washer properly causing unit to shutdown before wash or after.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Ruckersville, VA 22968
Eric F.
Job Details:
06/08/2022
"Installed control, tested unit, unit working as designed."
We serviced a
MAYTAG DRYER
Model MED7230HW0
Near Newark, DE 19711
Taylor F.
Job Details:
06/08/2022
"Cx complaint is cycle signal not working. Tested inspected and verifed complaint. Tried resetting power and tried doing a factory reset. Ordering console, cannot reschedule at this time.; ordrng 1 W11413567 (console)"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Street, MD 21154
Neil H.
Job Details:
06/08/2022
water pressure issues in the house i explained with the pressure being low the rinse cycle can't fill washer properly causing unit to shutdown before wash or after.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Ruckersville, VA 22968
Eric F.
Job Details:
06/08/2022
"Installed control, tested unit, unit working as designed."
We serviced a
MAYTAG DRYER
Model MED7230HW0
Near Newark, DE 19711
Taylor F.
Job Details:
06/08/2022
"Cx complaint is cycle signal not working. Tested inspected and verifed complaint. Tried resetting power and tried doing a factory reset. Ordering console, cannot reschedule at this time.; ordrng 1 W11413567 (console)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT134TFDW00
Near Fort Belvoir, VA 22060
Demonte S.
Job Details:
06/08/2022
"Inspected the unit. Found as I cut off the Drier on the capillary side no Freon came out. As I took off the Steel Line side of the Drier. All Freon came out of the unit. Installed the Compressor, Drier & Coupler. Pulled Vacuum on the unit. Unit is holding a Vacuum. I then filled the unit. Pressures are 115 psi & 1 bar on the low side. Any questions please check Sd Pictures."
We serviced a
JENNAIR MICROWAVE
Model JMC2430IL01
Near Manassas, VA 20112
Tanner B.
Job Details:
06/08/2022
"Founf the bulb in MW cavity out. Replaced bulb and tested unit . unit now has lights .. job complete; ordrng 1 w10886919 (bulb), used 1 w10886919 (bulb) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Kents Store, VA 23084
Kyle A.
Job Details:
06/08/2022
Cx complaint of units icemaker pooring water on the floor of the freezer. Did confirm units fill tube heater is reading open and fill tube and icemaker feed are frozen solid. Will need to return with filltube/heater; ordrng 1 W11496599 (Fill tube with heater)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT134TFDW00
Near Fort Belvoir, VA 22060
Demonte S.
Job Details:
06/08/2022
"Inspected the unit. Found as I cut off the Drier on the capillary side no Freon came out. As I took off the Steel Line side of the Drier. All Freon came out of the unit. Installed the Compressor, Drier & Coupler. Pulled Vacuum on the unit. Unit is holding a Vacuum. I then filled the unit. Pressures are 115 psi & 1 bar on the low side. Any questions please check Sd Pictures."
We serviced a
JENNAIR MICROWAVE
Model JMC2430IL01
Near Manassas, VA 20112
Tanner B.
Job Details:
06/08/2022
"Founf the bulb in MW cavity out. Replaced bulb and tested unit . unit now has lights .. job complete; ordrng 1 w10886919 (bulb), used 1 w10886919 (bulb) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Kents Store, VA 23084
Kyle A.
Job Details:
06/08/2022
Cx complaint of units icemaker pooring water on the floor of the freezer. Did confirm units fill tube heater is reading open and fill tube and icemaker feed are frozen solid. Will need to return with filltube/heater; ordrng 1 W11496599 (Fill tube with heater)
We serviced a
JENNAIR OVEN
Model JMW2430DS01
Near Sterling, VA 20165
Richard B.
Job Details:
06/08/2022
"CX complant, Ovens temp drops 40 degrees when door is opened. Inspected unit and did a 350 preheat starting at . Reached 404 actual temp at 3.58 pm . Calibrated unit 35 degrees down and advised CX that unit will need appliance manager , Further work neededd, charged CX for two tickets , CX paid in full RB; ordrng 1 W11179310 (control 285.67)"
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW0
Near Yorktown, VA 23693
Jason T.
Job Details:
06/08/2022
"Cx complaint, squealing noise during spin cycle, ran factory diagnostic test, verified gear case failure, wash plate seized on the gear case shaft. Ordering parts to complete the repair, advised cx dispatch will call to schedule a return visit, cx agreed.; ordrng 1 W11449841 (Gear case) and 1 W10902814 (Wash Plate) and 1 W10752187 (Screw) and 1 2count (2 count)"
We serviced a
WHIRLPOOL DRYER
Model WED95HEDW0
Near Troy, VA 22974
Kyle A.
Job Details:
06/08/2022
Installed parts and tested unit and unit is now as designed. But lint filter is warped and not seating right. Orderin lint filter please mail to cx.; ordrng 1 WPW10516085 (Screen)
We serviced a
JENNAIR OVEN
Model JMW2430DS01
Near Sterling, VA 20165
Richard B.
Job Details:
06/08/2022
"CX complant, Ovens temp drops 40 degrees when door is opened. Inspected unit and did a 350 preheat starting at . Reached 404 actual temp at 3.58 pm . Calibrated unit 35 degrees down and advised CX that unit will need appliance manager , Further work neededd, charged CX for two tickets , CX paid in full RB; ordrng 1 W11179310 (control 285.67)"
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW0
Near Yorktown, VA 23693
Jason T.
Job Details:
06/08/2022
"Cx complaint, squealing noise during spin cycle, ran factory diagnostic test, verified gear case failure, wash plate seized on the gear case shaft. Ordering parts to complete the repair, advised cx dispatch will call to schedule a return visit, cx agreed.; ordrng 1 W11449841 (Gear case) and 1 W10902814 (Wash Plate) and 1 W10752187 (Screw) and 1 2count (2 count)"
We serviced a
WHIRLPOOL DRYER
Model WED95HEDW0
Near Troy, VA 22974
Kyle A.
Job Details:
06/08/2022
Installed parts and tested unit and unit is now as designed. But lint filter is warped and not seating right. Orderin lint filter please mail to cx.; ordrng 1 WPW10516085 (Screen)
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Lebanon, PA 17042
Justin L.
Job Details:
06/08/2022
cx complaint unit leaking was able to access unit and found no saved error codes. ran diagnostic cycle and during drain found water coming from stand pipe. found hose just barely in. adjusted hose and secured with ziptie. unit now operating as designed no further work needed
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Olney, MD 20832
Ricardo S.
Job Details:
06/08/2022
"Cx complains about an error code f7e1.. so i ran normal cycle and motor makes a humming noise, all conneciton cks ok. motor capacitor receives 120vac, faulty capacitor.. order lower harness just in case.; ordrng 1 w11395618 (capacitor) and 1 w11590868 (lower harness just in case) and 1 PERCXRSONLY (RS ONLY)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Charlottesville, VA 22902
Kyle A.
Job Details:
06/08/2022
Cx complaint of upper rack falling. And of unit dispenser not dispensing the soap during cycle. Did confirm will need to return with adjuster and with dispenser.; ordrng 1 W10712395 (Upper rack adjuster kit) and 1 W10861000 (Dispenser)
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Lebanon, PA 17042
Justin L.
Job Details:
06/08/2022
cx complaint unit leaking was able to access unit and found no saved error codes. ran diagnostic cycle and during drain found water coming from stand pipe. found hose just barely in. adjusted hose and secured with ziptie. unit now operating as designed no further work needed
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Olney, MD 20832
Ricardo S.
Job Details:
06/08/2022
"Cx complains about an error code f7e1.. so i ran normal cycle and motor makes a humming noise, all conneciton cks ok. motor capacitor receives 120vac, faulty capacitor.. order lower harness just in case.; ordrng 1 w11395618 (capacitor) and 1 w11590868 (lower harness just in case) and 1 PERCXRSONLY (RS ONLY)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Charlottesville, VA 22902
Kyle A.
Job Details:
06/08/2022
Cx complaint of upper rack falling. And of unit dispenser not dispensing the soap during cycle. Did confirm will need to return with adjuster and with dispenser.; ordrng 1 W10712395 (Upper rack adjuster kit) and 1 W10861000 (Dispenser)
We serviced a
MAYTAG WASHER
Model MHW5630HC2
Near Dover, PA 17315
Bernard M.
Job Details:
06/08/2022
Cx complaint won't complete cycles. Entered into diag and found error code F8E1 valve fault. Ran test cycle and unit would fill at slow pace and shut down after less a than minute. Unit completed test without any further issues. Ordering hot/cold valves and it requires 2 tech for stacked unit. Once parts are in contact cx to reschedule; ordrng 1 W11316255 (hot inlet valve) and 1 W11316256 (cold inlet valve) and 2 techs
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Silver Spring, MD 20902
Israel R.
Job Details:
06/08/2022
"F4E3 motor not running, F7E1 not heat. customer complaint unti is not washing. I tested the unit and found the unit is not washing. I tested the unit and found the unit not washing. I tested the motor and is reading 7.8 ohms. 120 v. Bad motor. Collected for service and quoted for motror. owes 397.94 if thay call for repair for parts and labor.; ordrng 1 W11025157 (pump&motor 257.49)"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Charlottesville, VA 22911
Kyle A.
Job Details:
06/08/2022
Installed parts and tested unit and unit is now as designed.
We serviced a
MAYTAG WASHER
Model MHW5630HC2
Near Dover, PA 17315
Bernard M.
Job Details:
06/08/2022
Cx complaint won't complete cycles. Entered into diag and found error code F8E1 valve fault. Ran test cycle and unit would fill at slow pace and shut down after less a than minute. Unit completed test without any further issues. Ordering hot/cold valves and it requires 2 tech for stacked unit. Once parts are in contact cx to reschedule; ordrng 1 W11316255 (hot inlet valve) and 1 W11316256 (cold inlet valve) and 2 techs