We serviced a
WHIRLPOOL RANGE
Model WFE515S0JS0
Near Waynesboro, Virginia 22980
Kyle A.
Job Details:
06/08/2022
Installed parts and tested unit and unit is now as designed.
We serviced a
WHIRLPOOL RANGE
Model WFE515S0JS0
Near Waynesboro, Virginia 22980
Kyle A.
Job Details:
06/08/2022
Installed parts and tested unit and unit is now as designed.
We serviced a
WHIRLPOOL ICE MAKER
Model KFXS25RYMS4
Near Glen Allen, Virginia 23059
Joseph D.
Job Details:
06/08/2022
ililcoolj@aol.comreplaced failed valve and unit now filling properly.
We serviced a
WHIRLPOOL ICE MAKER
Model KFXS25RYMS4
Near Glen Allen, Virginia 23059
Joseph D.
Job Details:
06/08/2022
ililcoolj@aol.comreplaced failed valve and unit now filling properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Richmond, Virginia 23227
Chris B.
Job Details:
06/08/2022
cx complaint unit will frost up around ice bin and im inspected unit confirmed cx complaint found ice door flap not clossing all the way and air is getting into unit around im creating frost replaced ice door flap tested unit working as desighned
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Richmond, Virginia 23227
Chris B.
Job Details:
06/08/2022
cx complaint unit will frost up around ice bin and im inspected unit confirmed cx complaint found ice door flap not clossing all the way and air is getting into unit around im creating frost replaced ice door flap tested unit working as desighned
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Henrico, Virginia 23228
Chris B.
Job Details:
06/08/2022
when plugged this is a duplucate ticket part is on order closing ticket unit still needs control
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Henrico, Virginia 23228
Chris B.
Job Details:
06/08/2022
when plugged this is a duplucate ticket part is on order closing ticket unit still needs control
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE334GPS0
Near Washington, District of Columbia 20010
Mitchell H.
Job Details:
06/08/2022
installed new cover for dispenser and unit is now good and working as desinged. job completed. called office and got all confusion taken care of. the cx actually gets a refund for this as the original parts SF ordered were more expensive than the part needed. spoke with HM and should be all good from here. job completed.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE334GPS0
Near Washington, District of Columbia 20010
Mitchell H.
Job Details:
06/08/2022
installed new cover for dispenser and unit is now good and working as desinged. job completed. called office and got all confusion taken care of. the cx actually gets a refund for this as the original parts SF ordered were more expensive than the part needed. spoke with HM and should be all good from here. job completed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS04
Near Potomac, Maryland 20854
Roberto I.
Job Details:
06/08/2022
"Replaced control kit, unit still not working and no voltage sent to isolation valve during water dispensing. Called tech line, spoke to Andrew (sr # 7733836815). Avter several voltage checke, he advised me to replace the control kit. The main control doesn't receive ani incoming voltage on P1 connector but Andrew told me this is not possible otherwise nothing works. Double checked several time and there is no incoming voltage to P1 connector. The orion board should send voltage to P1 on main board. Ordering orion board W11336586. Reordering control kit W11533213 per tech line; ordrng 1 W11336586 (orion board)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS04
Near Potomac, Maryland 20854
Roberto I.
Job Details:
06/08/2022
"Replaced control kit, unit still not working and no voltage sent to isolation valve during water dispensing. Called tech line, spoke to Andrew (sr # 7733836815). Avter several voltage checke, he advised me to replace the control kit. The main control doesn't receive ani incoming voltage on P1 connector but Andrew told me this is not possible otherwise nothing works. Double checked several time and there is no incoming voltage to P1 connector. The orion board should send voltage to P1 on main board. Ordering orion board W11336586. Reordering control kit W11533213 per tech line; ordrng 1 W11336586 (orion board)"
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW02
Near Kingsville, Maryland 21087
Neil H.
Job Details:
06/08/2022
cx complaint the unitnot cooling found heavy frost on back wall of the unit new thermistor updated control and temp sensor if needed. 2count needed to thaw the evap; ordrng 1 W11496886 (Control Assembly) and 1 WPW10384183 (thermistor) and 1 WPW10383615 (thermistor)
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW02
Near Kingsville, Maryland 21087
Neil H.
Job Details:
06/08/2022
cx complaint the unitnot cooling found heavy frost on back wall of the unit new thermistor updated control and temp sensor if needed. 2count needed to thaw the evap; ordrng 1 W11496886 (Control Assembly) and 1 WPW10384183 (thermistor) and 1 WPW10383615 (thermistor)
We serviced a
JENN-AIR RANGE
Model JGRP748HL01
Near Phoenix, Maryland 21131
Neil H.
Job Details:
06/08/2022
"rf ignitor as chip missing causing the ignitor to keep clicking which is causing the gas noise and the bake cycle not activating start button wanted to have cx turn unit off at breaker for 5 mins and reset and see if that fixes panels not labeled properly so she will wait until husband comes home but ordering control in case needed 2count for the time needed to take unit apart and putting backtogether and testing; ordrng 1 W11320016 ( Switch, Harness) and 1 W11328263 ( Switch, Harness) and 1 W11320016 (Switch, Harness) and 1 W11492275 (Interface, User)"
We serviced a
JENN-AIR RANGE
Model JGRP748HL01
Near Phoenix, Maryland 21131
Neil H.
Job Details:
06/08/2022
"rf ignitor as chip missing causing the ignitor to keep clicking which is causing the gas noise and the bake cycle not activating start button wanted to have cx turn unit off at breaker for 5 mins and reset and see if that fixes panels not labeled properly so she will wait until husband comes home but ordering control in case needed 2count for the time needed to take unit apart and putting backtogether and testing; ordrng 1 W11320016 ( Switch, Harness) and 1 W11328263 ( Switch, Harness) and 1 W11320016 (Switch, Harness) and 1 W11492275 (Interface, User)"
We serviced a
WHIRLPOOL FREEZER
Model WSZ57L18DM06
Near Fairfax, Virginia 22030
Robert W.
Job Details:
06/08/2022
CX complaint is the unit has scratches in the door. Inspected unit and found scrateches in the protective film on door peeled back the film and door looks good. No door needed.
We serviced a
WHIRLPOOL FREEZER
Model WSZ57L18DM06
Near Fairfax, Virginia 22030
Robert W.
Job Details:
06/08/2022
CX complaint is the unit has scratches in the door. Inspected unit and found scrateches in the protective film on door peeled back the film and door looks good. No door needed.
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Woodstock, Maryland 21163
Robert L.
Job Details:
06/08/2022
"installed updated heater per TSP and s-17304, ran diagnostics, tested all ops ok"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Woodstock, Maryland 21163
Robert L.
Job Details:
06/08/2022
"installed updated heater per TSP and s-17304, ran diagnostics, tested all ops ok"
We serviced a
KITCHENAID ICE MAKER
Model KUIC18NNXS2
Near Quinton, Virginia 23141
Gill G.
Job Details:
06/08/2022
"replaced level sensor, harness to both pumps and level sensor and drain pump. tested. unit is working as designed. collected for labor."
We serviced a
KITCHENAID ICE MAKER
Model KUIC18NNXS2
Near Quinton, Virginia 23141
Gill G.
Job Details:
06/08/2022
"replaced level sensor, harness to both pumps and level sensor and drain pump. tested. unit is working as designed. collected for labor."
We serviced a
WHIRLPOOL BEVERAGE CENTER
Model WUB50X24HZ01
Near Poquoson, Virginia 23662
Jason T.
Job Details:
06/08/2022
"Cx complaint, not cooling properly, installed parts to complete the repair, vacuumed and charged with 4.5 oz. Of r134a. Pressure tested the sealed system, low side losing 5 psi within 15 minutes of the compressor operating, found evaporator freon leak at the coils, pics on SD. Called tech line and spoke with Joel to document findings REF # 7733833201 unit is non repairable, advised cx she will be contacted in reference to the unit, cx agreed."
We serviced a
WHIRLPOOL BEVERAGE CENTER
Model WUB50X24HZ01
Near Poquoson, Virginia 23662
Jason T.
Job Details:
06/08/2022
"Cx complaint, not cooling properly, installed parts to complete the repair, vacuumed and charged with 4.5 oz. Of r134a. Pressure tested the sealed system, low side losing 5 psi within 15 minutes of the compressor operating, found evaporator freon leak at the coils, pics on SD. Called tech line and spoke with Joel to document findings REF # 7733833201 unit is non repairable, advised cx she will be contacted in reference to the unit, cx agreed."
We serviced a
WHIRLPOOL RANGE
Model WGG745S0FS02
Near Newburg, Maryland 20664
Robert A.
Job Details:
06/08/2022
I installed the ordered part and tested the unit for the cx. The unit is working as designed.
We serviced a
WHIRLPOOL RANGE
Model WGG745S0FS02
Near Newburg, Maryland 20664
Robert A.
Job Details:
06/08/2022
I installed the ordered part and tested the unit for the cx. The unit is working as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Baltimore, Maryland 21217
Shane M.
Job Details:
06/08/2022
"cx complaint the unit isnt cooling. found when plugging unit into outlet, compressor is now buzzing. unit will need sealed system work. ordering all lokfittings compressor,capacitor,start device. R600a needed. 2 ct; ordrng 1 W11370574 (compressor) and 1 W11368894 (condenser) and 1 W11504418 (fitting) and 1 W11401413 (fitting) and 1 W11504420 (coupler) and 1 W11490399 (drier) and 1 W11506623 (fitting) and 1 W11401409 (fitting) and 1 W11358319 (capacitor) and 1 R600"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Baltimore, Maryland 21217
Shane M.
Job Details:
06/08/2022
"cx complaint the unit isnt cooling. found when plugging unit into outlet, compressor is now buzzing. unit will need sealed system work. ordering all lokfittings compressor,capacitor,start device. R600a needed. 2 ct; ordrng 1 W11370574 (compressor) and 1 W11368894 (condenser) and 1 W11504418 (fitting) and 1 W11401413 (fitting) and 1 W11504420 (coupler) and 1 W11490399 (drier) and 1 W11506623 (fitting) and 1 W11401409 (fitting) and 1 W11358319 (capacitor) and 1 R600"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Virginia Beach, Virginia 23451
Carl A.
Job Details:
06/08/2022
"cx complaint of unit leaking water,checked unit to find no error codes at this time.removed consule to see vavles leaking found no cracks at this tiime ran the unit as if the cx was doing a load of lundry was unable to find problem at this time ,called techline spoke with Steve 7733834542 was unable to find leak at this time,was advise to have the cx turn off fabric sofner when use unit to see it it gose away ,and turn it on and keep a close watch on it if cx call back with same problem needs to order tub ring"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Virginia Beach, Virginia 23451
Carl A.
Job Details:
06/08/2022
"cx complaint of unit leaking water,checked unit to find no error codes at this time.removed consule to see vavles leaking found no cracks at this tiime ran the unit as if the cx was doing a load of lundry was unable to find problem at this time ,called techline spoke with Steve 7733834542 was unable to find leak at this time,was advise to have the cx turn off fabric sofner when use unit to see it it gose away ,and turn it on and keep a close watch on it if cx call back with same problem needs to order tub ring"
We serviced a
WHIRLPOOL WASHER
Model WTW8120HC0
Near Chesapeake, Virginia 23321
Zachery R.
Job Details:
06/08/2022
"cx complaint unit leaking from fabric softener dispenser, no faults present, started regular cycle, called techline spoke Andy with 7733834852 was advised unit will be under leak review. and cx will be contacted. advised cx to try fabric softener sheets until whirlpool has completed leak review.; saved tckt"
We serviced a
WHIRLPOOL WASHER
Model WTW8120HC0
Near Chesapeake, Virginia 23321
Zachery R.
Job Details:
06/08/2022
"cx complaint unit leaking from fabric softener dispenser, no faults present, started regular cycle, called techline spoke Andy with 7733834852 was advised unit will be under leak review. and cx will be contacted. advised cx to try fabric softener sheets until whirlpool has completed leak review.; saved tckt"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Elkton, Maryland 21921
Milton J.
Job Details:
06/08/2022
"CX complaint tub broke. Installed new Outer Tub, Drain Pump and Feet as ordered by previous tech. Tested unit at sink. Unit is now functioning properly. -MJrob"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Elkton, Maryland 21921
Milton J.
Job Details:
06/08/2022
"CX complaint tub broke. Installed new Outer Tub, Drain Pump and Feet as ordered by previous tech. Tested unit at sink. Unit is now functioning properly. -MJrob"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHV06
Near Rising Sun, Maryland 21911
Milton J.
Job Details:
06/08/2022
CX complaint unit not dispensing water as should. Tested and water coming out very slow. Installed bypass can and the same. Disconnected above left door hinge and same. Disconnected supply line to unit and water pressure very low. CX needs new supply line kit. Unit is functioning properly. -MJrob
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHV06
Near Rising Sun, Maryland 21911
Milton J.
Job Details:
06/08/2022
CX complaint unit not dispensing water as should. Tested and water coming out very slow. Installed bypass can and the same. Disconnected above left door hinge and same. Disconnected supply line to unit and water pressure very low. CX needs new supply line kit. Unit is functioning properly. -MJrob
We serviced a
WHIRLPOOL WASHER
Model WET4124HW0
Near Manakin-Sabot, Virginia 23103
Joseph D.
Job Details:
06/08/2022
"unit with failed dampers on lid, will need new lid please when available.; ordrng 1 WP686711 (lid)"
We serviced a
WHIRLPOOL WASHER
Model WET4124HW0
Near Manakin-Sabot, Virginia 23103
Joseph D.
Job Details:
06/08/2022
"unit with failed dampers on lid, will need new lid please when available.; ordrng 1 WP686711 (lid)"
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS0
Near Chesapeake, Virginia 23321
Zachery R.
Job Details:
06/08/2022
"replaced control, tested, unit working as designed. secured control in bin."
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS0
Near Chesapeake, Virginia 23321
Zachery R.
Job Details:
06/08/2022
"replaced control, tested, unit working as designed. secured control in bin."
We serviced a
MAYTAG WASHER
Model MVW7230HC0
Near Dumfries, Virginia 22026
Tanner B.
Job Details:
06/08/2022
"cx concern the signal not working. found the speaker out. cycled power and reconnected ui , tested unit. sound started to work but didnt sound good and then failed. unit needs ui .; ordrng 1 W11478526 (ui)"
We serviced a
MAYTAG WASHER
Model MVW7230HC0
Near Dumfries, Virginia 22026
Tanner B.
Job Details:
06/08/2022
"cx concern the signal not working. found the speaker out. cycled power and reconnected ui , tested unit. sound started to work but didnt sound good and then failed. unit needs ui .; ordrng 1 W11478526 (ui)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ8
Near Mechanicsville, Virginia 23116
Chris B.
Job Details:
06/08/2022
cx complaint unit will not dispence ice inspected unit found ice paadle broken and right ahdn cover broken as well and dent in fc door ordering fc door separater and right hand cover and ss fc door; ordrng 1 W11423787 (separator) and 1 W11311800 (right hand cover) and 1 LW11255360 (fc ss door)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ8
Near Mechanicsville, Virginia 23116
Chris B.
Job Details:
06/08/2022
cx complaint unit will not dispence ice inspected unit found ice paadle broken and right ahdn cover broken as well and dent in fc door ordering fc door separater and right hand cover and ss fc door; ordrng 1 W11423787 (separator) and 1 W11311800 (right hand cover) and 1 LW11255360 (fc ss door)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Mount Airy, Maryland 21771
Ricardo S.
Job Details:
06/08/2022
"Cx complains about a water leak on ff, inspected uint, i find a large block of ice under the evaporator,, defrsot not working,; ordrng 1 w11446726 (cntrl-elec)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Mount Airy, Maryland 21771
Ricardo S.
Job Details:
06/08/2022
"Cx complains about a water leak on ff, inspected uint, i find a large block of ice under the evaporator,, defrsot not working,; ordrng 1 w11446726 (cntrl-elec)"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Silver Spring, Maryland 20906
Israel R.
Job Details:
06/08/2022
Customer complaint unit there is wet cloth at the end of the cycle. I ran test not error codes and the unit is working fine. completing cycle drainning correctly. We ran a rinse and spin with cloth and the unit completed and spun fine no cloth wet at the end. Told customer recomendations on propper load. Unit is working fine. Problem must of been load.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Silver Spring, Maryland 20906
Israel R.
Job Details:
06/08/2022
Customer complaint unit there is wet cloth at the end of the cycle. I ran test not error codes and the unit is working fine. completing cycle drainning correctly. We ran a rinse and spin with cloth and the unit completed and spun fine no cloth wet at the end. Told customer recomendations on propper load. Unit is working fine. Problem must of been load.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSR57R18DM05
Near Fairfax, Virginia 22030
Robert W.
Job Details:
06/08/2022
CX Complaint is there are scratches in door. Inspected unit and found scratches in the protective film not in door peeled back film and door is fine.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSR57R18DM05
Near Fairfax, Virginia 22030
Robert W.
Job Details:
06/08/2022
CX Complaint is there are scratches in door. Inspected unit and found scratches in the protective film not in door peeled back film and door is fine.
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC0
Near Denton, Maryland 21629
Alexander W.
Job Details:
06/08/2022
"CX stated unit not working at all tested inspected and verified cx complaint installed parts per previous diags tested unit, unit is now operating as desgined job is complete."
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC0
Near Denton, Maryland 21629
Alexander W.
Job Details:
06/08/2022
"CX stated unit not working at all tested inspected and verified cx complaint installed parts per previous diags tested unit, unit is now operating as desgined job is complete."
We serviced a
WHIRLPOOL RANGE
Model WEG745H0LZ1
Near Silver Spring, Maryland 20902
Israel R.
Job Details:
06/08/2022
Installed new control. Tested unit is back to normal operations. Unit is back to normal operations.
We serviced a
WHIRLPOOL RANGE
Model WEG745H0LZ1
Near Silver Spring, Maryland 20902
Israel R.
Job Details:
06/08/2022
Installed new control. Tested unit is back to normal operations. Unit is back to normal operations.
We serviced a
WHIRLPOOL FREEZER
Model WRT541SZDM
Near Waynesboro, Virginia 22980
Kyle A.
Job Details:
06/08/2022
Cx complaint of frosting in the freezer. Did confirm gasket on rc and fc not sealing. Heated and molded gaskets and unit is now as designed.
We serviced a
WHIRLPOOL FREEZER
Model WRT541SZDM
Near Waynesboro, Virginia 22980
Kyle A.
Job Details:
06/08/2022
Cx complaint of frosting in the freezer. Did confirm gasket on rc and fc not sealing. Heated and molded gaskets and unit is now as designed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS4
Near Henrico, Virginia 23231
Chris B.
Job Details:
06/08/2022
cx complaint unit leaks inspecetde unit confirmed cx compalint found leak coming from dispencer inside of door at dispencer dispencer is leaking inside door then down to floor ordering dispencer; ordrng 1 WPW10671905 (dispencer)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS4
Near Henrico, Virginia 23231
Chris B.
Job Details:
06/08/2022
cx complaint unit leaks inspecetde unit confirmed cx compalint found leak coming from dispencer inside of door at dispencer dispencer is leaking inside door then down to floor ordering dispencer; ordrng 1 WPW10671905 (dispencer)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Portsmouth, Virginia 23707
Zachery R.
Job Details:
06/08/2022
"replaced sump and owi, tested, unti working as designed. left old part with cx."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Portsmouth, Virginia 23707
Zachery R.
Job Details:
06/08/2022
"replaced sump and owi, tested, unti working as designed. left old part with cx."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Portsmouth, Virginia 23701
Zachery R.
Job Details:
06/08/2022
"cx complaint unit leaking from bottom, checked unit, come to find defective tub, also oil leaking from bearing onto clutch, drain pump is dragging on ground also ordering clutch , drain pump, tub, and gearcase to complete repair. advised cx tub will be shipped directly to Lowes and to inspect and contact VIA once tub arrives. cx agreed.; ordrng 1 W11219115 (tub) and 1 W11449840 (gearcase) and 1 W10721967 (drive pulley) and 1 W11399437 (drainpump)"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Portsmouth, Virginia 23701
Zachery R.
Job Details:
06/08/2022
"cx complaint unit leaking from bottom, checked unit, come to find defective tub, also oil leaking from bearing onto clutch, drain pump is dragging on ground also ordering clutch , drain pump, tub, and gearcase to complete repair. advised cx tub will be shipped directly to Lowes and to inspect and contact VIA once tub arrives. cx agreed.; ordrng 1 W11219115 (tub) and 1 W11449840 (gearcase) and 1 W10721967 (drive pulley) and 1 W11399437 (drainpump)"
We serviced a
KITCHENAID REFRIGERATOR
Model KBRO36FMX01
Near Cabin John, Maryland 20818
Roberto I.
Job Details:
06/08/2022
"Replaced part and turned unit on. Compressor and fans started, unit good to go. Collected 125"
We serviced a
KITCHENAID REFRIGERATOR
Model KBRO36FMX01
Near Cabin John, Maryland 20818
Roberto I.
Job Details:
06/08/2022
"Replaced part and turned unit on. Compressor and fans started, unit good to go. Collected 125"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Hopewell, Virginia 23860
Chris B.
Job Details:
06/08/2022
cx complaint unit will not cool inspected unit confirmed cx complaint found evap covered in ice and thermister reaing at 9.98 ohms replaced thermister also found heater wire not seated into fan harness seated wire thawed unit now working as desighned
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Hopewell, Virginia 23860
Chris B.
Job Details:
06/08/2022
cx complaint unit will not cool inspected unit confirmed cx complaint found evap covered in ice and thermister reaing at 9.98 ohms replaced thermister also found heater wire not seated into fan harness seated wire thawed unit now working as desighned
We serviced a
WHIRLPOOL WASHER
Model MVWC465HW3
Near Quinton, Virginia 23141
Gill G.
Job Details:
06/08/2022
verified cx complaint of unit not agitating. stored fault code F7E6(motor fault). found shifter not connected to splutch. replaced shifter as per service pointer. calibrated unit. tested by running diagnostic cycle. unit is working as designed.
We serviced a
WHIRLPOOL WASHER
Model MVWC465HW3
Near Quinton, Virginia 23141
Gill G.
Job Details:
06/08/2022
verified cx complaint of unit not agitating. stored fault code F7E6(motor fault). found shifter not connected to splutch. replaced shifter as per service pointer. calibrated unit. tested by running diagnostic cycle. unit is working as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Washington, District of Columbia 20017
Mitchell H.
Job Details:
06/08/2022
cx complaint unit wouldnt dispense ice. installed new door with help from second tech. new door had wrong water line so i took old line from old door and put it in new door. unit is now good to go. dispenseing water and ice as normal.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Washington, District of Columbia 20017
Mitchell H.
Job Details:
06/08/2022
cx complaint unit wouldnt dispense ice. installed new door with help from second tech. new door had wrong water line so i took old line from old door and put it in new door. unit is now good to go. dispenseing water and ice as normal.
We serviced a
KITCHENAID BUILT-IN REF
Model KSSC42QTS02
Near Bethesda, Maryland 20816
Roberto I.
Job Details:
06/08/2022
"CX complaint no ice and both compartment are not cold enough. Temp test with thwrmocouple showed 41F in the Rc and 23F in the Fc. Compressor and fans are running ok. Removed evap cover, found no frost pattern but just a block of ice aroun suction and capillary lines. Possible restriction or low ref. Unit needs sealed system repair. Quoted repair 2,155.81 with 1450 labor and 2nd tech for evap WP2306093, compressor W10841139 and drier WPW10143759 replacement. **SEALED SYSTEM TECH** , ** 3 COUNTS** and **2 TECH*. Cx needs more time to make a decision. Collected 120 with check # 1293; ordrng 1 WP2306093 (evaporator) and 1 W10841139 (compressor) and 1 WPW10143759 (drier) and 1 sealed system tech and 1 3 counts and 1 2nd tech"
We serviced a
KITCHENAID BUILT-IN REF
Model KSSC42QTS02
Near Bethesda, Maryland 20816
Roberto I.
Job Details:
06/08/2022
"CX complaint no ice and both compartment are not cold enough. Temp test with thwrmocouple showed 41F in the Rc and 23F in the Fc. Compressor and fans are running ok. Removed evap cover, found no frost pattern but just a block of ice aroun suction and capillary lines. Possible restriction or low ref. Unit needs sealed system repair. Quoted repair 2,155.81 with 1450 labor and 2nd tech for evap WP2306093, compressor W10841139 and drier WPW10143759 replacement. **SEALED SYSTEM TECH** , ** 3 COUNTS** and **2 TECH*. Cx needs more time to make a decision. Collected 120 with check # 1293; ordrng 1 WP2306093 (evaporator) and 1 W10841139 (compressor) and 1 WPW10143759 (drier) and 1 sealed system tech and 1 3 counts and 1 2nd tech"
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Middletown, Pennsylvania 17057
Fred G.
Job Details:
06/08/2022
i was able to access unit and replace the control and the water valve and housing. calibrated unit and ran it though a auto test and now unit checks good.
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Middletown, Pennsylvania 17057
Fred G.
Job Details:
06/08/2022
i was able to access unit and replace the control and the water valve and housing. calibrated unit and ran it though a auto test and now unit checks good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Silver Spring, Maryland 20902
Israel R.
Job Details:
06/08/2022
"F4E3 motor not running, F7E1 not heat. customer complaint unti is not washing. I tested the unit and found the unit is not washing. I tested the unit and found the unit not washing. I tested the motor and is reading 7.8 ohms. 120 v. Bad motor. Collected for service and quoted for motror. owes 397.94 if thay call for repair for parts and labor.; ordrng 1 W11025157 (pump&motor 257.49)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Silver Spring, Maryland 20902
Israel R.
Job Details:
06/08/2022
"F4E3 motor not running, F7E1 not heat. customer complaint unti is not washing. I tested the unit and found the unit is not washing. I tested the unit and found the unit not washing. I tested the motor and is reading 7.8 ohms. 120 v. Bad motor. Collected for service and quoted for motror. owes 397.94 if thay call for repair for parts and labor.; ordrng 1 W11025157 (pump&motor 257.49)"
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Olney, Maryland 20832
Ricardo S.
Job Details:
06/08/2022
"Cx complains about an error code f7e1.. so i ran normal cycle and motor makes a humming noise, all conneciton cks ok. motor capacitor receives 120vac, faulty capacitor.. order lower harness just in case.; ordrng 1 w11395618 (capacitor) and 1 w11590868 (lower harness just in case) and 1 PERCXRSONLY (RS ONLY)"
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Olney, Maryland 20832
Ricardo S.
Job Details:
06/08/2022
"Cx complains about an error code f7e1.. so i ran normal cycle and motor makes a humming noise, all conneciton cks ok. motor capacitor receives 120vac, faulty capacitor.. order lower harness just in case.; ordrng 1 w11395618 (capacitor) and 1 w11590868 (lower harness just in case) and 1 PERCXRSONLY (RS ONLY)"
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW0
Near Yorktown, Virginia 23693
Jason T.
Job Details:
06/08/2022
"Cx complaint, squealing noise during spin cycle, ran factory diagnostic test, verified gear case failure, wash plate seized on the gear case shaft. Ordering parts to complete the repair, advised cx dispatch will call to schedule a return visit, cx agreed.; ordrng 1 W11449841 (Gear case) and 1 W10902814 (Wash Plate) and 1 W10752187 (Screw) and 1 2count (2 count)"
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW0
Near Yorktown, Virginia 23693
Jason T.
Job Details:
06/08/2022
"Cx complaint, squealing noise during spin cycle, ran factory diagnostic test, verified gear case failure, wash plate seized on the gear case shaft. Ordering parts to complete the repair, advised cx dispatch will call to schedule a return visit, cx agreed.; ordrng 1 W11449841 (Gear case) and 1 W10902814 (Wash Plate) and 1 W10752187 (Screw) and 1 2count (2 count)"
We serviced a
JENNAIR MICROWAVE
Model JMC2430IL01
Near Manassas, Virginia 20112
Tanner B.
Job Details:
06/08/2022
"Founf the bulb in MW cavity out. Replaced bulb and tested unit . unit now has lights .. job complete; ordrng 1 w10886919 (bulb), used 1 w10886919 (bulb) from stock"
We serviced a
JENNAIR MICROWAVE
Model JMC2430IL01
Near Manassas, Virginia 20112
Tanner B.
Job Details:
06/08/2022
"Founf the bulb in MW cavity out. Replaced bulb and tested unit . unit now has lights .. job complete; ordrng 1 w10886919 (bulb), used 1 w10886919 (bulb) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Ruckersville, Virginia 22968
Eric F.
Job Details:
06/08/2022
"Installed control, tested unit, unit working as designed."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Ruckersville, Virginia 22968
Eric F.
Job Details:
06/08/2022
"Installed control, tested unit, unit working as designed."
We serviced a
WHIRLPOOL DRYER
Model WED5620HW0
Near Washington, District of Columbia 20015
Roberto I.
Job Details:
06/08/2022
"Cx complaint screaming noise during cycle. Tested unit, confirmed noisy idler pulley and noisy rollers. Unit is staked and a 2nd tech is needed. Ordering 4 rollers WPW10314173. Other pre id parts to be installed on return. Please schedule return with 2nd tech.; ordrng 4 WPW10314173 (rollers)s and 1 2nd tech"
We serviced a
WHIRLPOOL DRYER
Model WED5620HW0
Near Washington, District of Columbia 20015
Roberto I.
Job Details:
06/08/2022
"Cx complaint screaming noise during cycle. Tested unit, confirmed noisy idler pulley and noisy rollers. Unit is staked and a 2nd tech is needed. Ordering 4 rollers WPW10314173. Other pre id parts to be installed on return. Please schedule return with 2nd tech.; ordrng 4 WPW10314173 (rollers)s and 1 2nd tech"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Parkville, Maryland 21234
Keith H.
Job Details:
06/08/2022
cx complaint is unit is noisy inspected unit veriifed 120v to unit put into diagnsotics no errors. ran test and factory calbration . everything worked properly i explained this to cx and he understands unit is working as designed
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Parkville, Maryland 21234
Keith H.
Job Details:
06/08/2022
cx complaint is unit is noisy inspected unit veriifed 120v to unit put into diagnsotics no errors. ran test and factory calbration . everything worked properly i explained this to cx and he understands unit is working as designed
We serviced a
MAYTAG WASHER
Model MVWB750WQ1
Near Fort Washington, Maryland 20744
Shawn D.
Job Details:
06/08/2022
cx complaint unit showing f01 error code and only some cycles will work. inspected unit then checked for errors and had none so service cycle started c1 it fillled then showed f01. canceled cycle went back into diag and now is showing f68. checked pressure hose then blew through it and had some blockages in it and then went free and can now hear the water bubbling at the bottom. ran service cycle again and this time went through fine with no errors. ran unit on normal operation is now working. unit is good
We serviced a
MAYTAG WASHER
Model MVWB750WQ1
Near Fort Washington, Maryland 20744
Shawn D.
Job Details:
06/08/2022
cx complaint unit showing f01 error code and only some cycles will work. inspected unit then checked for errors and had none so service cycle started c1 it fillled then showed f01. canceled cycle went back into diag and now is showing f68. checked pressure hose then blew through it and had some blockages in it and then went free and can now hear the water bubbling at the bottom. ran service cycle again and this time went through fine with no errors. ran unit on normal operation is now working. unit is good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS586FIEM04
Near Chesapeake, Virginia 23320
Austin D.
Job Details:
06/08/2022
"came out to repalce the door on the unit. noticed that the water line from the unit was 5/16 supplying the water on the door. but the door water line for water was 1/4 inch in diameter. therefore, i will need a new fitting to go from 1/4 inch to 5/16 inch tubing. part on order. office will call to reschedule.; ordrng 1 WP4373559 (fitting)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS586FIEM04
Near Chesapeake, Virginia 23320
Austin D.
Job Details:
06/08/2022
"came out to repalce the door on the unit. noticed that the water line from the unit was 5/16 supplying the water on the door. but the door water line for water was 1/4 inch in diameter. therefore, i will need a new fitting to go from 1/4 inch to 5/16 inch tubing. part on order. office will call to reschedule.; ordrng 1 WP4373559 (fitting)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Baldwin, Maryland 21013
Neil H.
Job Details:
06/08/2022
replaced the damper control opening and closing good unit checked good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Baldwin, Maryland 21013
Neil H.
Job Details:
06/08/2022
replaced the damper control opening and closing good unit checked good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Vienna, Virginia 22180
Jason A.
Job Details:
06/08/2022
CX complaint FRIGE FC door not closing. Wiped off lube. Replaved rails L & R.& test doors operate properly. Good seal > JJ
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Vienna, Virginia 22180
Jason A.
Job Details:
06/08/2022
CX complaint FRIGE FC door not closing. Wiped off lube. Replaved rails L & R.& test doors operate properly. Good seal > JJ
We serviced a
WHIRLPOOL DRYER
Model WED6620HC1
Near Chesapeake, Virginia 23320
Austin D.
Job Details:
06/08/2022
came out and replaced ghe control. disassembled the unit as neeeded. replaced the control and put the unit back together. did not have correct plug in store to prtoperly test the unit.
We serviced a
WHIRLPOOL DRYER
Model WED6620HC1
Near Chesapeake, Virginia 23320
Austin D.
Job Details:
06/08/2022
came out and replaced ghe control. disassembled the unit as neeeded. replaced the control and put the unit back together. did not have correct plug in store to prtoperly test the unit.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Virginia Beach, Virginia 23454
Carl A.
Job Details:
06/08/2022
"cx complaint of ice underice bin in door,took temp of icemaker molde to find it at 10 degrees called techline spoke with LEON SR7732873929, was advise to order the dual water valve internal as they have found the valves that have a design fual in them; ordrng 1 W11482383 (Valve, Dual Water)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Virginia Beach, Virginia 23454
Carl A.
Job Details:
06/08/2022
"cx complaint of ice underice bin in door,took temp of icemaker molde to find it at 10 degrees called techline spoke with LEON SR7732873929, was advise to order the dual water valve internal as they have found the valves that have a design fual in them; ordrng 1 W11482383 (Valve, Dual Water)"