We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ01
Near Fairfax, Virginia 22033
Richard B.
Job Details:
06/08/2022
"CX complant, No ice produced , Inspected unit and found fill tube partially frozen and when filling ice maker it is flowing out and onto the freezer floor . Ice maker will not riotate . Ordering ice maker as well as fill tube . Further work needed, RB; ordrng 1 W10837812 (water tube) and 1 W11292468 (fitting water) and 1 W11592795 (ice maker)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ01
Near Fairfax, Virginia 22033
Richard B.
Job Details:
06/08/2022
"CX complant, No ice produced , Inspected unit and found fill tube partially frozen and when filling ice maker it is flowing out and onto the freezer floor . Ice maker will not riotate . Ordering ice maker as well as fill tube . Further work needed, RB; ordrng 1 W10837812 (water tube) and 1 W11292468 (fitting water) and 1 W11592795 (ice maker)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS02
Near Rockville, Maryland 20850
Julian H.
Job Details:
06/08/2022
replaced evap cover attached thermistor to suction line test fan test59 running thermistor on test1 room temp which is good MUST WAIT 24HRS TO COOL UNIT DOWN
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS02
Near Rockville, Maryland 20850
Julian H.
Job Details:
06/08/2022
replaced evap cover attached thermistor to suction line test fan test59 running thermistor on test1 room temp which is good MUST WAIT 24HRS TO COOL UNIT DOWN
We serviced a
WHIRLPOOL MICROWAVE
Model WOC97EC0HZ01
Near Falls Church, Virginia 22043
Jason A.
Job Details:
06/08/2022
Corrected S/N D not B. CX complaint MW+0 display locks up & they had the issue re-appear. As far as I can tell Tech replaced UI but did not clear error code. Issue was banding & green pixels on display. Arrived at address & CX not able to explain if same issue or locked up display. Breaker was turned off. Display looks normal when turned on. Checked for error codes F6E0 error date stamp earliest 1/01/2018 latest 4/29/22. Check harness continuity. Set wifi OFF & set time & date. CX will leave wifi off. Test MW & OVEN heats.Called techline & business partners SR 7733831106. Called office as CX did not want to pay for SC. Office SC waived > JJ
We serviced a
WHIRLPOOL MICROWAVE
Model WOC97EC0HZ01
Near Falls Church, Virginia 22043
Jason A.
Job Details:
06/08/2022
Corrected S/N D not B. CX complaint MW+0 display locks up & they had the issue re-appear. As far as I can tell Tech replaced UI but did not clear error code. Issue was banding & green pixels on display. Arrived at address & CX not able to explain if same issue or locked up display. Breaker was turned off. Display looks normal when turned on. Checked for error codes F6E0 error date stamp earliest 1/01/2018 latest 4/29/22. Check harness continuity. Set wifi OFF & set time & date. CX will leave wifi off. Test MW & OVEN heats.Called techline & business partners SR 7733831106. Called office as CX did not want to pay for SC. Office SC waived > JJ
We serviced a
MAYTAG DRYER
Model MED6230HW1
Near Townsend, Delaware 19734
Taylor F.
Job Details:
06/08/2022
Cx complaint is cycle signal not working. Tested inspected and verifed complaint. Found the cycle signal not responding. Ordering fascia. Cannot reschedule at this time due to SO parts.; ordrng 1 w11413566 (fascia)
We serviced a
MAYTAG DRYER
Model MED6230HW1
Near Townsend, Delaware 19734
Taylor F.
Job Details:
06/08/2022
Cx complaint is cycle signal not working. Tested inspected and verifed complaint. Found the cycle signal not responding. Ordering fascia. Cannot reschedule at this time due to SO parts.; ordrng 1 w11413566 (fascia)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM06
Near Bear, Delaware 19701
Taylor F.
Job Details:
06/08/2022
Cx complaint is unit not cooling. Tested inspected and verifed complaint. Found the evap frozen over. Tested evap defrost thermistor and it was reading 25k when encased in ice. Found the harness to be correct and had condinuity through the inline fuses for the heater. Unit is not going into defrost. Ordering control and defrost thermistor. Cannot reschedule at thsi time.; ordrng 1 W11546690 (control) and 1 WPW10384183 (thermistor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM06
Near Bear, Delaware 19701
Taylor F.
Job Details:
06/08/2022
Cx complaint is unit not cooling. Tested inspected and verifed complaint. Found the evap frozen over. Tested evap defrost thermistor and it was reading 25k when encased in ice. Found the harness to be correct and had condinuity through the inline fuses for the heater. Unit is not going into defrost. Ordering control and defrost thermistor. Cannot reschedule at thsi time.; ordrng 1 W11546690 (control) and 1 WPW10384183 (thermistor)
We serviced a
WHIRLPOOL WASHER
Model MVW6200KW0
Near Wilmington, Delaware 19810
Taylor F.
Job Details:
06/08/2022
"Cx complaint is unti not starting cycle. Tested inspected and verifed complaint. Found the unit to run through diagnostic cycle fine, no error codes, but during a normal wash, unit would not start the cycle. Software issue with control. Ordering control. Called the office and rescheduled for 6/14/22. Job is complete.; ordrng 1 W11481108 (control)"
We serviced a
WHIRLPOOL WASHER
Model MVW6200KW0
Near Wilmington, Delaware 19810
Taylor F.
Job Details:
06/08/2022
"Cx complaint is unti not starting cycle. Tested inspected and verifed complaint. Found the unit to run through diagnostic cycle fine, no error codes, but during a normal wash, unit would not start the cycle. Software issue with control. Ordering control. Called the office and rescheduled for 6/14/22. Job is complete.; ordrng 1 W11481108 (control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDHB00
Near Yorktown, Virginia 23692
Lucas R.
Job Details:
06/08/2022
"cx complaint unit not dispnsing ice, checked unit found ice in bin jamming auger, unit in tight corner making ice bin unable to be removed by cx, removed door to access, removed old ic buildup, advised cx to use more often or problems will persist, unit working as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDHB00
Near Yorktown, Virginia 23692
Lucas R.
Job Details:
06/08/2022
"cx complaint unit not dispnsing ice, checked unit found ice in bin jamming auger, unit in tight corner making ice bin unable to be removed by cx, removed door to access, removed old ic buildup, advised cx to use more often or problems will persist, unit working as designed."
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Richmond, Virginia 23236
Joseph D.
Job Details:
06/08/2022
"replaced thermostat and unit now heats properly. it was shorted.; ordrng 1 279816 (thermostat), used 1 279816 (thermostat) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Richmond, Virginia 23236
Joseph D.
Job Details:
06/08/2022
"replaced thermostat and unit now heats properly. it was shorted.; ordrng 1 279816 (thermostat), used 1 279816 (thermostat) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF130PAHB2
Near Claymont, Delaware 19703
Taylor F.
Job Details:
06/08/2022
Cx complaint is unit not washing properly. Tested inspected and verifed complaint. Found the filter to be blocked solid with food. Cx was unaware the filter had to be cleaned. Cleaned filter and unit is now working as designed. Job is complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF130PAHB2
Near Claymont, Delaware 19703
Taylor F.
Job Details:
06/08/2022
Cx complaint is unit not washing properly. Tested inspected and verifed complaint. Found the filter to be blocked solid with food. Cx was unaware the filter had to be cleaned. Cleaned filter and unit is now working as designed. Job is complete.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Charlottesville, Virginia 22911
Kyle A.
Job Details:
06/08/2022
Installed parts and tested unit and unit is now as designed.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Charlottesville, Virginia 22911
Kyle A.
Job Details:
06/08/2022
Installed parts and tested unit and unit is now as designed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Charlottesville, Virginia 22902
Kyle A.
Job Details:
06/08/2022
Cx complaint of upper rack falling. And of unit dispenser not dispensing the soap during cycle. Did confirm will need to return with adjuster and with dispenser.; ordrng 1 W10712395 (Upper rack adjuster kit) and 1 W10861000 (Dispenser)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Charlottesville, Virginia 22902
Kyle A.
Job Details:
06/08/2022
Cx complaint of upper rack falling. And of unit dispenser not dispensing the soap during cycle. Did confirm will need to return with adjuster and with dispenser.; ordrng 1 W10712395 (Upper rack adjuster kit) and 1 W10861000 (Dispenser)
We serviced a
WHIRLPOOL DRYER
Model WED95HEDW0
Near Troy, Virginia 22974
Kyle A.
Job Details:
06/08/2022
Installed parts and tested unit and unit is now as designed. But lint filter is warped and not seating right. Orderin lint filter please mail to cx.; ordrng 1 WPW10516085 (Screen)
We serviced a
WHIRLPOOL DRYER
Model WED95HEDW0
Near Troy, Virginia 22974
Kyle A.
Job Details:
06/08/2022
Installed parts and tested unit and unit is now as designed. But lint filter is warped and not seating right. Orderin lint filter please mail to cx.; ordrng 1 WPW10516085 (Screen)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Kents Store, Virginia 23084
Kyle A.
Job Details:
06/08/2022
Cx complaint of units icemaker pooring water on the floor of the freezer. Did confirm units fill tube heater is reading open and fill tube and icemaker feed are frozen solid. Will need to return with filltube/heater; ordrng 1 W11496599 (Fill tube with heater)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Kents Store, Virginia 23084
Kyle A.
Job Details:
06/08/2022
Cx complaint of units icemaker pooring water on the floor of the freezer. Did confirm units fill tube heater is reading open and fill tube and icemaker feed are frozen solid. Will need to return with filltube/heater; ordrng 1 W11496599 (Fill tube with heater)
We serviced a
MAYTAG DRYER
Model MED7230HW0
Near Newark, Delaware 19711
Taylor F.
Job Details:
06/08/2022
"Cx complaint is cycle signal not working. Tested inspected and verifed complaint. Tried resetting power and tried doing a factory reset. Ordering console, cannot reschedule at this time.; ordrng 1 W11413567 (console)"
We serviced a
MAYTAG DRYER
Model MED7230HW0
Near Newark, Delaware 19711
Taylor F.
Job Details:
06/08/2022
"Cx complaint is cycle signal not working. Tested inspected and verifed complaint. Tried resetting power and tried doing a factory reset. Ordering console, cannot reschedule at this time.; ordrng 1 W11413567 (console)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Wilmington, Delaware 19808
Taylor F.
Job Details:
06/08/2022
Cx complaint is unit leaking. Tested inspected and verifed complaint. Replaced the tub and sump from previous diagnosis. Tested unit and unit is now working as designed. Job is complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Wilmington, Delaware 19808
Taylor F.
Job Details:
06/08/2022
Cx complaint is unit leaking. Tested inspected and verifed complaint. Replaced the tub and sump from previous diagnosis. Tested unit and unit is now working as designed. Job is complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Brandywine, Maryland 20613
Shawn D.
Job Details:
06/08/2022
arrived cx said unit started working good after adding freon and has a full bin of ice he said its been months. took fridge apart and found the evaprator is elaking at the apoxy connection snapped pic. replaced fridge evaporator compressor is still working so replaced drier then vacumed unit down to find it not holding a vacumed. checked my connection on the evaporator and are fine. so added some freon the find the straighter is leaking. replaced starighter then vacumed unit down again and now hold vacumed then filed to 6 oz and started cooling. unit is good
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Brandywine, Maryland 20613
Shawn D.
Job Details:
06/08/2022
arrived cx said unit started working good after adding freon and has a full bin of ice he said its been months. took fridge apart and found the evaprator is elaking at the apoxy connection snapped pic. replaced fridge evaporator compressor is still working so replaced drier then vacumed unit down to find it not holding a vacumed. checked my connection on the evaporator and are fine. so added some freon the find the straighter is leaking. replaced starighter then vacumed unit down again and now hold vacumed then filed to 6 oz and started cooling. unit is good
We serviced a
AMANA MICROWAVE
Model AMV2307PFS05
Near Suffolk, Virginia 23437
Zachery R.
Job Details:
06/08/2022
"cx complaint unit not heating up, checked unit. unit has proper voltage and correct polarity, unit is over glass cooktop ordering high side and 2nd tech to complete repair.; ordrng 1 W10850446 (capactr-mg) and 1 W10836753 (transformer) and 1 W10886077 (diode) and 1 W10269232 (thermostat) and 1 W10754299 (mag) and 1 W10832024 (thrmst-fix) and 1 W10138793 (fuse)"
We serviced a
AMANA MICROWAVE
Model AMV2307PFS05
Near Suffolk, Virginia 23437
Zachery R.
Job Details:
06/08/2022
"cx complaint unit not heating up, checked unit. unit has proper voltage and correct polarity, unit is over glass cooktop ordering high side and 2nd tech to complete repair.; ordrng 1 W10850446 (capactr-mg) and 1 W10836753 (transformer) and 1 W10886077 (diode) and 1 W10269232 (thermostat) and 1 W10754299 (mag) and 1 W10832024 (thrmst-fix) and 1 W10138793 (fuse)"
We serviced a
KITCHENAID MICROWAVE
Model KMHS120ESS2
Near Washington, District of Columbia 20009
Mitchell H.
Job Details:
06/08/2022
cx complaint unit says open close door a lot. inspected unit and found light not coming on when opening door as welll. unit needs interlock kit. cx paid all but labor. will owe 110 plus tax on return.; ordrng 1 W11244490 (interlock)
We serviced a
KITCHENAID MICROWAVE
Model KMHS120ESS2
Near Washington, District of Columbia 20009
Mitchell H.
Job Details:
06/08/2022
cx complaint unit says open close door a lot. inspected unit and found light not coming on when opening door as welll. unit needs interlock kit. cx paid all but labor. will owe 110 plus tax on return.; ordrng 1 W11244490 (interlock)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Hanover, Maryland 21076
Kevin P.
Job Details:
06/08/2022
"cx said he has an extended warranty and he thought he called it in properly but service was not dispatched as a warranty. advised cx to call his warranty company and have it re-dispatched. unit has a broken drawer front which i explained is not covered, a d is dripping from ice melting in ice bin due to the freezer not defrosting properly which is also causing the humming noise from the evap fan hitting ice. i would pre id a freezer fan w/ harness W11224591 if were sent back out."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Hanover, Maryland 21076
Kevin P.
Job Details:
06/08/2022
"cx said he has an extended warranty and he thought he called it in properly but service was not dispatched as a warranty. advised cx to call his warranty company and have it re-dispatched. unit has a broken drawer front which i explained is not covered, a d is dripping from ice melting in ice bin due to the freezer not defrosting properly which is also causing the humming noise from the evap fan hitting ice. i would pre id a freezer fan w/ harness W11224591 if were sent back out."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near North East, Maryland 21901
Milton J.
Job Details:
06/08/2022
CX complaint hot water not turning off and clothes a little discolored. Inspected and found a F8E6(Water Hazard) code stored. Hot side of valve closed when first diagnosing but after energized would not close. Unplugged while draining during auto test and hot side of valve still open. Clothes discoloring most likely from valve failing. Ordering new Inlet Valve. -MJrob; ordrng 1 W11513255 (Inlet Valve)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near North East, Maryland 21901
Milton J.
Job Details:
06/08/2022
CX complaint hot water not turning off and clothes a little discolored. Inspected and found a F8E6(Water Hazard) code stored. Hot side of valve closed when first diagnosing but after energized would not close. Unplugged while draining during auto test and hot side of valve still open. Clothes discoloring most likely from valve failing. Ordering new Inlet Valve. -MJrob; ordrng 1 W11513255 (Inlet Valve)
We serviced a
MAYTAG WASHER
Model MVW6200KW1
Near Hagerstown, Maryland 21740
Danny R.
Job Details:
06/08/2022
unithas a bad harness as well that tpook out part will need harness and control; ordrng 1 W11519742 (control) and 1 W11590868 (control)
We serviced a
MAYTAG WASHER
Model MVW6200KW1
Near Hagerstown, Maryland 21740
Danny R.
Job Details:
06/08/2022
unithas a bad harness as well that tpook out part will need harness and control; ordrng 1 W11519742 (control) and 1 W11590868 (control)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Hagerstown, Maryland 21740
Danny R.
Job Details:
06/08/2022
console is peeling and exposeing control under neath ordering part; ordrng 1 W11460908 (console)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Hagerstown, Maryland 21740
Danny R.
Job Details:
06/08/2022
console is peeling and exposeing control under neath ordering part; ordrng 1 W11460908 (console)
We serviced a
WHIRLPOOL REFRIGERATOR
Model ART318FFDS07
Near Seaford, Delaware 19973
Michael E.
Job Details:
06/08/2022
"CX complaint: warm in RC. Tested and verified complaint. Evap not frosted up and only frost pattern on top 2 coils and its building ice in those coils. Amp draw was 0.83, 0.83. Tested compressor and had 12, 6, and 3rd reading would not stabilize even with good contact an no movement on my end. Sometimes it even went OL. Compressor is too hot to keep hand on it. Ordering compressor, evap, coupler, dye drier, 3 count and ss tech per TF. Cannot reschedule due to SS tech needed.; ordrng 1 W11480426 (compressor) and 1 W11407409 (evap) and 1 W11506635 (coupler) and 1 W10143759 (drier (service)) and 1 locring (loc ring)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ART318FFDS07
Near Seaford, Delaware 19973
Michael E.
Job Details:
06/08/2022
"CX complaint: warm in RC. Tested and verified complaint. Evap not frosted up and only frost pattern on top 2 coils and its building ice in those coils. Amp draw was 0.83, 0.83. Tested compressor and had 12, 6, and 3rd reading would not stabilize even with good contact an no movement on my end. Sometimes it even went OL. Compressor is too hot to keep hand on it. Ordering compressor, evap, coupler, dye drier, 3 count and ss tech per TF. Cannot reschedule due to SS tech needed.; ordrng 1 W11480426 (compressor) and 1 W11407409 (evap) and 1 W11506635 (coupler) and 1 W10143759 (drier (service)) and 1 locring (loc ring)"
We serviced a
WHIRLPOOL DRYER
Model MED5630HW1
Near York, Pennsylvania 17403
Drew B.
Job Details:
06/08/2022
cx complaint that unit is not heating i found proper power at block rewading 240/120 and checked the unit down at element. disconnected found OL on the element and will need new element for broken coil. cx had paid full and owes 0 on return call to reschd when in; ordrng 1 WP3387747 (element)
We serviced a
WHIRLPOOL DRYER
Model MED5630HW1
Near York, Pennsylvania 17403
Drew B.
Job Details:
06/08/2022
cx complaint that unit is not heating i found proper power at block rewading 240/120 and checked the unit down at element. disconnected found OL on the element and will need new element for broken coil. cx had paid full and owes 0 on return call to reschd when in; ordrng 1 WP3387747 (element)
We serviced a
KITCHENAID DISHWASHER
Model KDTM704ESS3
Near Leesburg, Virginia 20176
Ezra M.
Job Details:
06/08/2022
"installed nuts, verified proper door operation."
We serviced a
KITCHENAID DISHWASHER
Model KDTM704ESS3
Near Leesburg, Virginia 20176
Ezra M.
Job Details:
06/08/2022
"installed nuts, verified proper door operation."
We serviced a
MAYTAG WASHER
Model MVWB865GC0
Near Hampton, Virginia 23669
Carl A.
Job Details:
06/08/2022
"installed water vavles,checked unit to find that the unit is leaking oil ordering parts needed for repairs; ordrng 1 W11393685 (Transmission Gearcase) and 1 W11161960 (Washer Agitator) and 2 labors"
We serviced a
MAYTAG WASHER
Model MVWB865GC0
Near Hampton, Virginia 23669
Carl A.
Job Details:
06/08/2022
"installed water vavles,checked unit to find that the unit is leaking oil ordering parts needed for repairs; ordrng 1 W11393685 (Transmission Gearcase) and 1 W11161960 (Washer Agitator) and 2 labors"
We serviced a
WHIRLPOOL MICROWAVE
Model IMBS104GSS02
Near Virginia Beach, Virginia 23456
Austin D.
Job Details:
06/08/2022
cx complaint the knob is not working on the unit to change time or select time. checked the knob and found the wire connector had come unseated. reseated the connector and tested operartion. unit is runing as designed.
We serviced a
WHIRLPOOL MICROWAVE
Model IMBS104GSS02
Near Virginia Beach, Virginia 23456
Austin D.
Job Details:
06/08/2022
cx complaint the knob is not working on the unit to change time or select time. checked the knob and found the wire connector had come unseated. reseated the connector and tested operartion. unit is runing as designed.
We serviced a
IKEA DISHWASHER
Model IUD7555DS3
Near Silver Spring, Maryland 20902
Israel R.
Job Details:
06/08/2022
"Installed control, sump, spray arms."
We serviced a
IKEA DISHWASHER
Model IUD7555DS3
Near Silver Spring, Maryland 20902
Israel R.
Job Details:
06/08/2022
"Installed control, sump, spray arms."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Chesapeake, Virginia 23320
Austin D.
Job Details:
06/08/2022
came out to complete the special project on the heating element on the dishwasher. disassembled as needed. repalced the defective part and tested the unit. unit is running as designed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Chesapeake, Virginia 23320
Austin D.
Job Details:
06/08/2022
came out to complete the special project on the heating element on the dishwasher. disassembled as needed. repalced the defective part and tested the unit. unit is running as designed.
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW2
Near Alexandria, Virginia 22304
Lloyd B.
Job Details:
06/08/2022
Cx complained of a F9E1 code every once in a while. Inspected the unit and found a diff company did a repair on the harness at the drain pump. Unit needs new harness; ordrng 1 W11591637 (harness)
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW2
Near Alexandria, Virginia 22304
Lloyd B.
Job Details:
06/08/2022
Cx complained of a F9E1 code every once in a while. Inspected the unit and found a diff company did a repair on the harness at the drain pump. Unit needs new harness; ordrng 1 W11591637 (harness)
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Chantilly, Virginia 20151
Richard B.
Job Details:
06/08/2022
"CX complant. Washer stopped working with rinse light illuminated , CX unplugged machine and plugged back in the machine added water . In diagnostics F3E1 error code for pressure system fault came up , Pressure hose is routed fine. no debris in dome, Transducer in control malfunctioning, Ordering control not in stock , Further work needed, RB; ordrng 1 W11498797 (control)"
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Chantilly, Virginia 20151
Richard B.
Job Details:
06/08/2022
"CX complant. Washer stopped working with rinse light illuminated , CX unplugged machine and plugged back in the machine added water . In diagnostics F3E1 error code for pressure system fault came up , Pressure hose is routed fine. no debris in dome, Transducer in control malfunctioning, Ordering control not in stock , Further work needed, RB; ordrng 1 W11498797 (control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW08
Near Ocean Pines, Maryland 21811
Michael E.
Job Details:
06/08/2022
"CX complaint: door drops and plastic piece came out from underside of door. Tested and verified complaint. I found the cam mounted on the under side of the door failed and fell apart. Ordering cam, marking hinge for return visit just in case but not likely needed. Scheduled return visit for 6/15. CX gets home at 5:30 so last stop is prefered.; ordrng 1 W11397972 (cam)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW08
Near Ocean Pines, Maryland 21811
Michael E.
Job Details:
06/08/2022
"CX complaint: door drops and plastic piece came out from underside of door. Tested and verified complaint. I found the cam mounted on the under side of the door failed and fell apart. Ordering cam, marking hinge for return visit just in case but not likely needed. Scheduled return visit for 6/15. CX gets home at 5:30 so last stop is prefered.; ordrng 1 W11397972 (cam)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDZ01
Near Alexandria, Virginia 22302
Lloyd B.
Job Details:
06/08/2022
CX complained there was no ice maker. Installed new IMA and the unit cycled and began a harvest. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDZ01
Near Alexandria, Virginia 22302
Lloyd B.
Job Details:
06/08/2022
CX complained there was no ice maker. Installed new IMA and the unit cycled and began a harvest. Job complete
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Chesapeake, Virginia 23320
Austin D.
Job Details:
06/08/2022
"cx complaint the unit will not turn on or wash. checked the unit and found the motor would hum about three or four times and then shut down. therefore, the unit had a failed motor and capacitor. replaced both parts and tested operationl unit is running as designed. ordering to replenish van sotck.; ordrng 1 W11283592 (motor) and 1 W11395618 (capacitor), used 1 W11395618 (capacitor), and 1 W11283592 (motor) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Chesapeake, Virginia 23320
Austin D.
Job Details:
06/08/2022
"cx complaint the unit will not turn on or wash. checked the unit and found the motor would hum about three or four times and then shut down. therefore, the unit had a failed motor and capacitor. replaced both parts and tested operationl unit is running as designed. ordering to replenish van sotck.; ordrng 1 W11283592 (motor) and 1 W11395618 (capacitor), used 1 W11395618 (capacitor), and 1 W11283592 (motor) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS0
Near Herndon, Virginia 20171
Richard B.
Job Details:
06/08/2022
"CX complant. Display not working. Prior diagnosis found control not responding, Went to install new control and same issue , Control noy responding and blank, Tried a second control from a working unit in storage and same issue, Ordering main harness , Further work needed, RB; ordrng 1 W11432194 (main harness,)"
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS0
Near Herndon, Virginia 20171
Richard B.
Job Details:
06/08/2022
"CX complant. Display not working. Prior diagnosis found control not responding, Went to install new control and same issue , Control noy responding and blank, Tried a second control from a working unit in storage and same issue, Ordering main harness , Further work needed, RB; ordrng 1 W11432194 (main harness,)"
We serviced a
KITCHENAID RANGE
Model KDRS483VSS03
Near Ellicott City, Maryland 21042
Robert L.
Job Details:
06/08/2022
"installed new latch and control, after 2 minutes convection stopped again and board shorted, retested and lost L! again, ordering convection fan, all 3 elements and control , needs 2nd tech with mat and 2 count , will charge on return approved by LB; ordrng 1 W10860984 (motor-fan) and 1 W10115994 (elmnt-brol) and 1 9762242 (element conv) and 1 W10115995 (elmnt-bake) and 1 W10852104 (cntrl-elec)"
We serviced a
KITCHENAID RANGE
Model KDRS483VSS03
Near Ellicott City, Maryland 21042
Robert L.
Job Details:
06/08/2022
"installed new latch and control, after 2 minutes convection stopped again and board shorted, retested and lost L! again, ordering convection fan, all 3 elements and control , needs 2nd tech with mat and 2 count , will charge on return approved by LB; ordrng 1 W10860984 (motor-fan) and 1 W10115994 (elmnt-brol) and 1 9762242 (element conv) and 1 W10115995 (elmnt-bake) and 1 W10852104 (cntrl-elec)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ09
Near Clarksville, Delaware 19967
Frederick R.
Job Details:
06/08/2022
CX complaint is unit not making ice. Inspected unit and could not verify complaint. No sign of valve leak and IM harvested acche bin was full of ice. Switch was working properly. CX said it didnt make ice for 2 weeks then started a week ago and is working good now. Job is complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ09
Near Clarksville, Delaware 19967
Frederick R.
Job Details:
06/08/2022
CX complaint is unit not making ice. Inspected unit and could not verify complaint. No sign of valve leak and IM harvested acche bin was full of ice. Switch was working properly. CX said it didnt make ice for 2 weeks then started a week ago and is working good now. Job is complete
We serviced a
KITCHENAID ICE MAKER
Model KUID508HPS00
Near Bethany Beach, Delaware 19930
Frederick R.
Job Details:
06/08/2022
CX complaint is unit not powering on. Inspected and verified CX complaint. Unit will not power up. Pulled unit out and hooked extension cord to plug that would go into drain pump. Unit powered on. Drain pump is bad. Ordered pump through PS(Megan). Drain pump is ordered and rescheduled for this Sat 6/11/22. CX has cosmetic damage that is past the 30 days so I gave him kitchenaid's number to try and resolve that.; saved tckt
We serviced a
KITCHENAID ICE MAKER
Model KUID508HPS00
Near Bethany Beach, Delaware 19930
Frederick R.
Job Details:
06/08/2022
CX complaint is unit not powering on. Inspected and verified CX complaint. Unit will not power up. Pulled unit out and hooked extension cord to plug that would go into drain pump. Unit powered on. Drain pump is bad. Ordered pump through PS(Megan). Drain pump is ordered and rescheduled for this Sat 6/11/22. CX has cosmetic damage that is past the 30 days so I gave him kitchenaid's number to try and resolve that.; saved tckt
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS07
Near Chesterfield, Virginia 23838
John P.
Job Details:
06/08/2022
Installed doors tested working as designed
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS07
Near Chesterfield, Virginia 23838
John P.
Job Details:
06/08/2022
Installed doors tested working as designed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Ocean City, Maryland 21842
Michael E.
Job Details:
06/08/2022
"CX complaint: no ice. Tested and verified complaint. I found the IM was stuck partially in harvest and would not respond. Replaced IM, tested unit and it is now working properly. CX paid in full for service, labor, S&H and parts on CC. Job is complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Ocean City, Maryland 21842
Michael E.
Job Details:
06/08/2022
"CX complaint: no ice. Tested and verified complaint. I found the IM was stuck partially in harvest and would not respond. Replaced IM, tested unit and it is now working properly. CX paid in full for service, labor, S&H and parts on CC. Job is complete"
We serviced a
MAYTAG WASHER
Model MHW3505FW1
Near Bethesda, Maryland 20817
Roberto I.
Job Details:
06/08/2022
"Cx had a complaint aboiut an error code. Ran test mode, found F9E1. Once I removed the bellow I was able to reach the drain pump filter from the front. Found the filter completely clogged by debris. Cleaneed and reinstalled filter, installed bellow and cleared code. Ran a test cycle, the unit worked as designed. Collected 165"
We serviced a
MAYTAG WASHER
Model MHW3505FW1
Near Bethesda, Maryland 20817
Roberto I.
Job Details:
06/08/2022
"Cx had a complaint aboiut an error code. Ran test mode, found F9E1. Once I removed the bellow I was able to reach the drain pump filter from the front. Found the filter completely clogged by debris. Cleaneed and reinstalled filter, installed bellow and cleared code. Ran a test cycle, the unit worked as designed. Collected 165"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Selbyville, Delaware 19975
Michael E.
Job Details:
06/08/2022
"CX complaint: no ice. Tested and verified complaint. I found the IM toggle switch was in the off position. I turned IM on, tested unit and it is now working properly. Job is complete"
We serviced a
KITCHENAID OVEN
Model KOCE500ESS
Near Catonsville, Maryland 21228
Shane M.
Job Details:
06/08/2022
cx is requesting a installment. we are service company. advised cx to give us a ring if he has any issues after installment.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Selbyville, Delaware 19975
Michael E.
Job Details:
06/08/2022
"CX complaint: no ice. Tested and verified complaint. I found the IM toggle switch was in the off position. I turned IM on, tested unit and it is now working properly. Job is complete"
We serviced a
KITCHENAID OVEN
Model KOCE500ESS
Near Catonsville, Maryland 21228
Shane M.
Job Details:
06/08/2022
cx is requesting a installment. we are service company. advised cx to give us a ring if he has any issues after installment.
We serviced a
WHIRLPOOL WASHER
Model MVWC300XW0
Near Arlington, Virginia 22206
Lloyd B.
Job Details:
06/08/2022
"Cx complained the unit did not lock. Inspected the unit and found that in diagnsotics, it completed each step. Tried a normal cycle and the unit operating as designed. Job complete"
We serviced a
WHIRLPOOL WASHER
Model MVWC300XW0
Near Arlington, Virginia 22206
Lloyd B.
Job Details:
06/08/2022
"Cx complained the unit did not lock. Inspected the unit and found that in diagnsotics, it completed each step. Tried a normal cycle and the unit operating as designed. Job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KUDF204ESB00
Near Arlington, Virginia 22202
Lloyd B.
Job Details:
06/08/2022
Cx complained of cooling issues. installed new control and set unit to factory settings. Job complete
We serviced a
KITCHENAID REFRIGERATOR
Model KUDF204ESB00
Near Arlington, Virginia 22202
Lloyd B.
Job Details:
06/08/2022
Cx complained of cooling issues. installed new control and set unit to factory settings. Job complete
We serviced a
KITCHENAID COOKTOP
Model KCGS356ESS00
Near Rockville, Maryland 20852
Roberto I.
Job Details:
06/08/2022
"CX complaint flame too high on center burner.Tested burner, confirmed high uneven flame on center burner. Found burner cap not seating properly on the burner. Replaced part using pre id. burner tested ok."
We serviced a
KITCHENAID COOKTOP
Model KCGS356ESS00
Near Rockville, Maryland 20852
Roberto I.
Job Details:
06/08/2022
"CX complaint flame too high on center burner.Tested burner, confirmed high uneven flame on center burner. Found burner cap not seating properly on the burner. Replaced part using pre id. burner tested ok."
We serviced a
WHIRLPOOL RANGE
Model KGRS505XSS00
Near Arlington, Virginia 22201
Lloyd B.
Job Details:
06/08/2022
Cx complained of a loose knob. Installed new knob and manifold and tested and there are no gas leaks and the unit operates as designed. Job complete
We serviced a
WHIRLPOOL RANGE
Model KGRS505XSS00
Near Arlington, Virginia 22201
Lloyd B.
Job Details:
06/08/2022
Cx complained of a loose knob. Installed new knob and manifold and tested and there are no gas leaks and the unit operates as designed. Job complete
We serviced a
JENNAIR DISHWASHER
Model JDB1270AWF
Near Reston, Virginia 20194
Richard B.
Job Details:
06/08/2022
"CX complant. Dishrack broken, Prior diagnosis found dishrack failed. Replaced dishrack and tested unit, Working as designed, Job completed, RB"
We serviced a
JENNAIR DISHWASHER
Model JDB1270AWF
Near Reston, Virginia 20194
Richard B.
Job Details:
06/08/2022
"CX complant. Dishrack broken, Prior diagnosis found dishrack failed. Replaced dishrack and tested unit, Working as designed, Job completed, RB"
We serviced a
KITCHENAID ICE MAKER
Model KBFA20ERSS01
Near Rockville, Maryland 20850
Roberto I.
Job Details:
06/08/2022
"CX complaint water leak from icemaker.Inspected and tested icemaker, found it leaking water from the bottom. Replaced icemaker using v/s part. Cycled icemaker it worked and filled ok. Collected 308.66; ordrng 1 4317943 (icemaker (RI van stock)), used 1 4317943 (icemaker) from stock"
We serviced a
KITCHENAID ICE MAKER
Model KBFA20ERSS01
Near Rockville, Maryland 20850
Roberto I.
Job Details:
06/08/2022
"CX complaint water leak from icemaker.Inspected and tested icemaker, found it leaking water from the bottom. Replaced icemaker using v/s part. Cycled icemaker it worked and filled ok. Collected 308.66; ordrng 1 4317943 (icemaker (RI van stock)), used 1 4317943 (icemaker) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Arlington, Virginia 22201
Lloyd B.
Job Details:
06/08/2022
Cx complained the unit did not make ice. Installed new door and set unit to factory settings. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Arlington, Virginia 22201
Lloyd B.
Job Details:
06/08/2022
Cx complained the unit did not make ice. Installed new door and set unit to factory settings. Job complete