We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near West Springfield, Virginia 22152
Lloyd B.
Job Details:
06/09/2022
"Cx complained the unit fluctuating temps. Currently, the temps have gotten better in the past 2 days and currently sits at 38 degrees. Spoke with tech support and they suggest the control kit per the pointer. Ordering the correct control kit. SR7733842489; ordrng 1 W11533213 (control kit)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near West Springfield, Virginia 22152
Lloyd B.
Job Details:
06/09/2022
"Cx complained the unit fluctuating temps. Currently, the temps have gotten better in the past 2 days and currently sits at 38 degrees. Spoke with tech support and they suggest the control kit per the pointer. Ordering the correct control kit. SR7733842489; ordrng 1 W11533213 (control kit)"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Burke, Virginia 22015
Lloyd B.
Job Details:
06/09/2022
"Cx complained the unit would not latch and a few buttons do not work. Confirmed complaint. Unit needs new user interface, lid latch and bezel; ordrng 1 W11394572 (lid latch) and 1 W11545554 (bezel) and 1 W11478526 (ui panel)"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Burke, Virginia 22015
Lloyd B.
Job Details:
06/09/2022
"Cx complained the unit would not latch and a few buttons do not work. Confirmed complaint. Unit needs new user interface, lid latch and bezel; ordrng 1 W11394572 (lid latch) and 1 W11545554 (bezel) and 1 W11478526 (ui panel)"
We serviced a
WHIRLPOOL WASHER
Model WFW9250WW00
Near Alexandria, Virginia 22314
Eric W.
Job Details:
06/09/2022
cx complant of unit making noise found unit on a 15 inch stand and no 2 tec found the inner basket is moving up and down bearings are worn out cx is going to try and get a new unit but the stairs are very tight if cx cant get unit out and new one in he will need unit fixed rear outer tub and basket cx will need refund for every thing except the service call the parts are only a quote; ordrng 1 W11239041 (361.76 ouer rear tub) and 1 WPW10202459 (332.37 inner basket)
We serviced a
WHIRLPOOL WASHER
Model WFW9250WW00
Near Alexandria, Virginia 22314
Eric W.
Job Details:
06/09/2022
cx complant of unit making noise found unit on a 15 inch stand and no 2 tec found the inner basket is moving up and down bearings are worn out cx is going to try and get a new unit but the stairs are very tight if cx cant get unit out and new one in he will need unit fixed rear outer tub and basket cx will need refund for every thing except the service call the parts are only a quote; ordrng 1 W11239041 (361.76 ouer rear tub) and 1 WPW10202459 (332.37 inner basket)
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS0
Near Spotsylvania Courthouse, Virginia 22553
Tanner B.
Job Details:
06/09/2022
"Inspected the unit and found brown wire w/ black tracer shorted where it meets burner.. pulled unit and found the unit w/ correct voltage, everything visually looks good . just needs switch , harness and burner to correct issue . contatcted wpl saftey , harness and switch FBO, saftey sent to Xpart .. 7733801717; ordrng 1 W11134603 (wire harness) and 1 WP3149400 (rf switch)"
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS0
Near Spotsylvania Courthouse, Virginia 22553
Tanner B.
Job Details:
06/09/2022
"Inspected the unit and found brown wire w/ black tracer shorted where it meets burner.. pulled unit and found the unit w/ correct voltage, everything visually looks good . just needs switch , harness and burner to correct issue . contatcted wpl saftey , harness and switch FBO, saftey sent to Xpart .. 7733801717; ordrng 1 W11134603 (wire harness) and 1 WP3149400 (rf switch)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Washington, District of Columbia 20003
Shawn D.
Job Details:
06/09/2022
replaced heter then tested no leaks and works. unit is good
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Washington, District of Columbia 20003
Shawn D.
Job Details:
06/09/2022
replaced heter then tested no leaks and works. unit is good
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Shepherdstown, West Virginia 25443
Danny R.
Job Details:
06/09/2022
water vavle came damaed was missing blur ring at end too off the other water vavle bust still leaked will need new vavle will retune defective part when installing the new one; ordrng 1 w11482383 (wate valve)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Shepherdstown, West Virginia 25443
Danny R.
Job Details:
06/09/2022
water vavle came damaed was missing blur ring at end too off the other water vavle bust still leaked will need new vavle will retune defective part when installing the new one; ordrng 1 w11482383 (wate valve)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Ranson, West Virginia 25438
Danny R.
Job Details:
06/09/2022
installed door that had dent init checksok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Ranson, West Virginia 25438
Danny R.
Job Details:
06/09/2022
installed door that had dent init checksok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near Charles Town, West Virginia 25414
Danny R.
Job Details:
06/09/2022
unit isnt defrosting will need control and harness the unit isnt defrosting at all; ordrng 1 W11546690 (control box) and 1 W11546681 (harness)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near Charles Town, West Virginia 25414
Danny R.
Job Details:
06/09/2022
unit isnt defrosting will need control and harness the unit isnt defrosting at all; ordrng 1 W11546690 (control box) and 1 W11546681 (harness)
We serviced a
WHIRLPOOL DRYER
Model WED6620HW0
Near Rehoboth Beach, Delaware 19971
Michael E.
Job Details:
06/09/2022
Helped FR
We serviced a
WHIRLPOOL DRYER
Model WED6620HW0
Near Rehoboth Beach, Delaware 19971
Michael E.
Job Details:
06/09/2022
Helped FR
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Selbyville, Delaware 19975
Michael E.
Job Details:
06/09/2022
CX complaint: display in french. Tetsted and verified complaint. I corrected the language to english help understanding unit so i gave her a tutorial and CX even took notes. Unit is now working properly. Job is complete
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Selbyville, Delaware 19975
Michael E.
Job Details:
06/09/2022
CX complaint: display in french. Tetsted and verified complaint. I corrected the language to english help understanding unit so i gave her a tutorial and CX even took notes. Unit is now working properly. Job is complete
We serviced a
WHIRLPOOL FREEZER
Model WRF555SDFZ09
Near Bear, Delaware 19701
Taylor F.
Job Details:
06/09/2022
"Cx complaint is frost in the FC and not dispensing ice. Tested inspected and verifed complaint. Found the ice bin to be frozen together because the cx had not used the ice for a long time. Showed cx how to remove bin to clear ice blockage and once bin was emptied, IM cycled and refilled. Also found frost build up on the left side of the FC compartment as well as on top by the light. Cx said frost showed up randomly one day and hasnt gotten worse or less over time. Informed cx that the door has to be opened from the center of the handle to avoid the door closing wrong and leaving a gap on the left side. Unit is working as designed. Job is complete. Cx paid 120.00 service call by CC"
We serviced a
WHIRLPOOL FREEZER
Model WRF555SDFZ09
Near Bear, Delaware 19701
Taylor F.
Job Details:
06/09/2022
"Cx complaint is frost in the FC and not dispensing ice. Tested inspected and verifed complaint. Found the ice bin to be frozen together because the cx had not used the ice for a long time. Showed cx how to remove bin to clear ice blockage and once bin was emptied, IM cycled and refilled. Also found frost build up on the left side of the FC compartment as well as on top by the light. Cx said frost showed up randomly one day and hasnt gotten worse or less over time. Informed cx that the door has to be opened from the center of the handle to avoid the door closing wrong and leaving a gap on the left side. Unit is working as designed. Job is complete. Cx paid 120.00 service call by CC"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Bear, Delaware 19701
Taylor F.
Job Details:
06/09/2022
Cx complaint is console not perfectly lined up with door. Corrected console and unit is now working as designed. Job is compklete.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Bear, Delaware 19701
Taylor F.
Job Details:
06/09/2022
Cx complaint is console not perfectly lined up with door. Corrected console and unit is now working as designed. Job is compklete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near New Castle, Delaware 19720
Taylor F.
Job Details:
06/09/2022
"Cx complaint is door open light on. Tested inspected and verifed complaint. Found the door open light to be staying on because the liner is defective on the left door not pushing the door switch in all the way. Tried to install a door shim from VS but it would not stay on. Ordering left door and door shim. Cx will inspect the door when they receive it and call us to install.; ordrng 1 W11435353 (door) and 1 WP2177331 (plastic-sq), used 1 WP2177331 (shim) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near New Castle, Delaware 19720
Taylor F.
Job Details:
06/09/2022
"Cx complaint is door open light on. Tested inspected and verifed complaint. Found the door open light to be staying on because the liner is defective on the left door not pushing the door switch in all the way. Tried to install a door shim from VS but it would not stay on. Ordering left door and door shim. Cx will inspect the door when they receive it and call us to install.; ordrng 1 W11435353 (door) and 1 WP2177331 (plastic-sq), used 1 WP2177331 (shim) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS01
Near Wilmington, Delaware 19810
Taylor F.
Job Details:
06/09/2022
"Cx complaint is unit not cooling. Tested inspected and verifed complaint. Found the RC evap leaking and the compressor not coming on at all. RAan test 4 and compressor turned on for 1 second and turned off. Ordering compressor, evap, coupler drier and returning with defrost thermistor for RC evap since it is corroded. Cx paid for service call and thermistor 191.15 by CC. All other parts and labor are covered under entitlements. Cannot reschedule at this time due to SO parts.; ordrng 1 W10779331 (compressor) and 1 WPW10643261 (evaporator) and 1 W10143759 (drier (service)) and 1 W11506635 (coupler)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS01
Near Wilmington, Delaware 19810
Taylor F.
Job Details:
06/09/2022
"Cx complaint is unit not cooling. Tested inspected and verifed complaint. Found the RC evap leaking and the compressor not coming on at all. RAan test 4 and compressor turned on for 1 second and turned off. Ordering compressor, evap, coupler drier and returning with defrost thermistor for RC evap since it is corroded. Cx paid for service call and thermistor 191.15 by CC. All other parts and labor are covered under entitlements. Cannot reschedule at this time due to SO parts.; ordrng 1 W10779331 (compressor) and 1 WPW10643261 (evaporator) and 1 W10143759 (drier (service)) and 1 W11506635 (coupler)"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Wilmington, Delaware 19808
Taylor F.
Job Details:
06/09/2022
"Cx complaint is unit not spinning out. Tested inspected and did not verify complaint. Found the unit to be unlevel and unit also had error code for unbalance load. Cx is not seperating loads. Tested unit before and after leveling. Checked belt, splutch ect and no excessive wear. Hub is tight. Unit is working as designed. Job is complete."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Wilmington, Delaware 19808
Taylor F.
Job Details:
06/09/2022
"Cx complaint is unit not spinning out. Tested inspected and did not verify complaint. Found the unit to be unlevel and unit also had error code for unbalance load. Cx is not seperating loads. Tested unit before and after leveling. Checked belt, splutch ect and no excessive wear. Hub is tight. Unit is working as designed. Job is complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB01
Near Newark, Delaware 19702
Taylor F.
Job Details:
06/09/2022
Cx complaint is frosting in FC. Tested inspected and verifed complaint. Found a small amount of frost on the ceiling of the FC on the left side. Door gasket was sealing very well. It is possible something may have stopped the gasket from sealing properly in that area causing the frost. Could not see light through gasket wioth door closed and gasket had a heavy suction. Unit is cooling properly with no other evidence of frost anywhere elese. Unit is working as designed. Job is complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB01
Near Newark, Delaware 19702
Taylor F.
Job Details:
06/09/2022
Cx complaint is frosting in FC. Tested inspected and verifed complaint. Found a small amount of frost on the ceiling of the FC on the left side. Door gasket was sealing very well. It is possible something may have stopped the gasket from sealing properly in that area causing the frost. Could not see light through gasket wioth door closed and gasket had a heavy suction. Unit is cooling properly with no other evidence of frost anywhere elese. Unit is working as designed. Job is complete.
We serviced a
MAYTAG O.T.R MICROWAVE
Model MMV4207JZ00
Near Middletown, Delaware 19709
Taylor F.
Job Details:
06/09/2022
"Cx complaint is fan not turning on. Tetsed inspected and verifed complaint. Found the fan to be working but only on low. Found control to be defective. Ordering new control, cannot reschedule at this time.; ordrng 1 w11391718 (control)"
We serviced a
MAYTAG O.T.R MICROWAVE
Model MMV4207JZ00
Near Middletown, Delaware 19709
Taylor F.
Job Details:
06/09/2022
"Cx complaint is fan not turning on. Tetsed inspected and verifed complaint. Found the fan to be working but only on low. Found control to be defective. Ordering new control, cannot reschedule at this time.; ordrng 1 w11391718 (control)"
We serviced a
WHIRLPOOL DRYER
Model WED49STBW1
Near Purcellville, Virginia 20132
Ricky E.
Job Details:
06/09/2022
"customer stated that the units timer isnt advancing.. verified the issue and fnd that the units timer isnt advancing on all cycles except time dry. customer said that the steam wasnt functioning either. the unit will need a timer, but will also have the valve just in case...; ordrng 1 W10846428 (timer) and 1 W11267102 (valve)"
We serviced a
WHIRLPOOL DRYER
Model WED49STBW1
Near Purcellville, Virginia 20132
Ricky E.
Job Details:
06/09/2022
"customer stated that the units timer isnt advancing.. verified the issue and fnd that the units timer isnt advancing on all cycles except time dry. customer said that the steam wasnt functioning either. the unit will need a timer, but will also have the valve just in case...; ordrng 1 W10846428 (timer) and 1 W11267102 (valve)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Virginia Beach, Virginia 23454
Carl A.
Job Details:
06/09/2022
replaced door tested unit works as designed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Virginia Beach, Virginia 23454
Carl A.
Job Details:
06/09/2022
replaced door tested unit works as designed
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Frederick, Maryland 21704
Ricardo S.
Job Details:
06/09/2022
"Special Project, replaced heater, unit tested ok.. no leaks"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Frederick, Maryland 21704
Ricardo S.
Job Details:
06/09/2022
"Special Project, replaced heater, unit tested ok.. no leaks"
We serviced a
AMANA FREEZER
Model AZC5216LW0
Near Hartly, Delaware 19953
Taylor F.
Job Details:
06/09/2022
Cx complaint is door not sealing properly. Found the shipping spacers were never removed so the lid seal was not making contact with the body of the unit. Removed shipping spacers and unit is now working as designed. Job is complete.
We serviced a
AMANA FREEZER
Model AZC5216LW0
Near Hartly, Delaware 19953
Taylor F.
Job Details:
06/09/2022
Cx complaint is door not sealing properly. Found the shipping spacers were never removed so the lid seal was not making contact with the body of the unit. Removed shipping spacers and unit is now working as designed. Job is complete.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Selbyville, Delaware 19975
Michael E.
Job Details:
06/09/2022
"CX complaint: strange scratching sound. Tested unit but was unsuccessful. Unit passed all tests, no error codes. I recalibrated unit, tested and unit is now working properly. Job is complete"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Selbyville, Delaware 19975
Michael E.
Job Details:
06/09/2022
"CX complaint: strange scratching sound. Tested unit but was unsuccessful. Unit passed all tests, no error codes. I recalibrated unit, tested and unit is now working properly. Job is complete"
We serviced a
WHIRLPOOL WASHER
Model MVWB765FC3
Near Purcellville, Virginia 20132
Ricky E.
Job Details:
06/09/2022
"customer stated that the lid is broken.. verified issue and fnd the unit will need the hinges and the lid.. need parts...; ordrng 1 W11256781 (lid) and 1 w11401116 (hinge, left) and 1 w11399226 (hinge, right)"
We serviced a
WHIRLPOOL WASHER
Model MVWB765FC3
Near Purcellville, Virginia 20132
Ricky E.
Job Details:
06/09/2022
"customer stated that the lid is broken.. verified issue and fnd the unit will need the hinges and the lid.. need parts...; ordrng 1 W11256781 (lid) and 1 w11401116 (hinge, left) and 1 w11399226 (hinge, right)"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Berwyn Heights, Maryland 20740
Israel R.
Job Details:
06/09/2022
Installed new harness. Unit is back to normal operations.
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Berwyn Heights, Maryland 20740
Israel R.
Job Details:
06/09/2022
Installed new harness. Unit is back to normal operations.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Winchester, Virginia 22602
Ezra M.
Job Details:
06/09/2022
"not starting cycle, showing close lid message. no errors stored. verified 120vac to latch. replaced latch, tested with manual activation, lid locking. ran full diag cycle"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Winchester, Virginia 22602
Ezra M.
Job Details:
06/09/2022
"not starting cycle, showing close lid message. no errors stored. verified 120vac to latch. replaced latch, tested with manual activation, lid locking. ran full diag cycle"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM05
Near ,
Gill G.
Job Details:
06/09/2022
replaced freezer door. tested. unit is working as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM05
Near ,
Gill G.
Job Details:
06/09/2022
replaced freezer door. tested. unit is working as designed.
We serviced a
JENN-AIR COOKTOP
Model JGD3430GB00
Near Manassas, Virginia 20112
Demonte S.
Job Details:
06/09/2022
Installed the Spark Module & Switch Harness. Tested the unit. Unit is working as Designed.
We serviced a
JENN-AIR COOKTOP
Model JGD3430GB00
Near Manassas, Virginia 20112
Demonte S.
Job Details:
06/09/2022
Installed the Spark Module & Switch Harness. Tested the unit. Unit is working as Designed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Taneytown, Maryland 21787
Brian R.
Job Details:
06/09/2022
replaced heater and tested and checked unit. unit checks. job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Taneytown, Maryland 21787
Brian R.
Job Details:
06/09/2022
replaced heater and tested and checked unit. unit checks. job complete.
We serviced a
KITCHENAID BUILT-IN M/W
Model KMBD104GSS01
Near Chesterfield, Virginia 23838
Chris B.
Job Details:
06/09/2022
replaced mag tested unit now working as desighned
We serviced a
KITCHENAID BUILT-IN M/W
Model KMBD104GSS01
Near Chesterfield, Virginia 23838
Chris B.
Job Details:
06/09/2022
replaced mag tested unit now working as desighned
We serviced a
JENNAIR COOKTOP
Model JGD3536WS01
Near Herndon, Virginia 20171
Richard B.
Job Details:
06/09/2022
"CX complant, One gas valve not working. Inspecteed unit and found one valve not functioning , Quoted CX price to replace manifold as well as two front orriface holders . Back three come apart and screws are not siezed . Further work needed. CX will decide once he asks wife. RB; ordrng 1 WP7527P03160 (LF orriface holder 62.24) and 1 74009553 (CF orriface holder 41.72) and 1 W10467732 (manifold 170.07) and 4 WP3368921 (screw 2.08)s"
We serviced a
JENNAIR COOKTOP
Model JGD3536WS01
Near Herndon, Virginia 20171
Richard B.
Job Details:
06/09/2022
"CX complant, One gas valve not working. Inspecteed unit and found one valve not functioning , Quoted CX price to replace manifold as well as two front orriface holders . Back three come apart and screws are not siezed . Further work needed. CX will decide once he asks wife. RB; ordrng 1 WP7527P03160 (LF orriface holder 62.24) and 1 74009553 (CF orriface holder 41.72) and 1 W10467732 (manifold 170.07) and 4 WP3368921 (screw 2.08)s"
We serviced a
MAYTAG WASHER
Model MVWC565FW
Near Harpers Ferry, West Virginia 25425
Danny R.
Job Details:
06/09/2022
n o show called offcie and waited; saved tckt
We serviced a
MAYTAG WASHER
Model MVWC565FW
Near Harpers Ferry, West Virginia 25425
Danny R.
Job Details:
06/09/2022
n o show called offcie and waited; saved tckt
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW1
Near Gaithersburg, Maryland 20878
Julian H.
Job Details:
06/09/2022
CX complaint about unit getting f9e1 long drain had drum full with clothes and water door lock put unit on diagnostics erased error tested no movement from pump removed top vacuum water and remove clothes checked resistnace on lid lock continuity when close not resistance from pump to control connector j10 3- j10 6 went to pump 20oh found wires pinched and broken going to pump rewired and isolated resume power started to drain right away and unlocked door did a calibration unit is fine now
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW1
Near Gaithersburg, Maryland 20878
Julian H.
Job Details:
06/09/2022
CX complaint about unit getting f9e1 long drain had drum full with clothes and water door lock put unit on diagnostics erased error tested no movement from pump removed top vacuum water and remove clothes checked resistnace on lid lock continuity when close not resistance from pump to control connector j10 3- j10 6 went to pump 20oh found wires pinched and broken going to pump rewired and isolated resume power started to drain right away and unlocked door did a calibration unit is fine now
We serviced a
WHIRLPOOL REFRIGERATOR
Model GB2FHDXWS06
Near Fairfax, Virginia 22030
Jason A.
Job Details:
06/09/2022
CX complaint FRIDGE leaks from bottom of FC. Found sheet of ice & unit leaning forward. Cleared all ice & used steam gun to clear drain. Poured hot water & complete drain. Needs updated ptrap See TSP: W10632338E > JJ; ordrng 1 W10619951 (drain tube ptrap)
We serviced a
WHIRLPOOL REFRIGERATOR
Model GB2FHDXWS06
Near Fairfax, Virginia 22030
Jason A.
Job Details:
06/09/2022
CX complaint FRIDGE leaks from bottom of FC. Found sheet of ice & unit leaning forward. Cleared all ice & used steam gun to clear drain. Poured hot water & complete drain. Needs updated ptrap See TSP: W10632338E > JJ; ordrng 1 W10619951 (drain tube ptrap)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Spotsylvania Courthouse, Virginia 22553
Tanner B.
Job Details:
06/09/2022
"UNit not cooling both sections.. compressor running, no cool. the ff evap mastic deteriating.. high side leak. needs uv drier , coupler and ff evap w/ fan.. ordering compressor for standby .. 3ct ss tech; ordrng 1 W11492867 (fc evap) and 1 wpw10143759 (uv drier) and 1 w10913906 (coupler) and 1 W10832994 (compressor) and 1 nitrogen (nitrogen)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Spotsylvania Courthouse, Virginia 22553
Tanner B.
Job Details:
06/09/2022
"UNit not cooling both sections.. compressor running, no cool. the ff evap mastic deteriating.. high side leak. needs uv drier , coupler and ff evap w/ fan.. ordering compressor for standby .. 3ct ss tech; ordrng 1 W11492867 (fc evap) and 1 wpw10143759 (uv drier) and 1 w10913906 (coupler) and 1 W10832994 (compressor) and 1 nitrogen (nitrogen)"
We serviced a
KITCHENAID RANGE
Model KFEG500ESS4
Near Falls Church, Virginia 22042
Lloyd B.
Job Details:
06/09/2022
"Cx complained there is damage. Inspected the unit and found when the box is opened, the glass door is broken. Unit is new, uninstalled and in a box. Unit needs new glass door; ordrng 1 W10906445 (door)"
We serviced a
KITCHENAID RANGE
Model KFEG500ESS4
Near Falls Church, Virginia 22042
Lloyd B.
Job Details:
06/09/2022
"Cx complained there is damage. Inspected the unit and found when the box is opened, the glass door is broken. Unit is new, uninstalled and in a box. Unit needs new glass door; ordrng 1 W10906445 (door)"
We serviced a
WHIRLPOOL DRYER
Model MEDX500XW0
Near Annandale, Virginia 22003
Lloyd B.
Job Details:
06/09/2022
Cx complained of a broken lint screen cover. Confirmed complaint. Cx will repair herself. Service declined. Job complete; ordrng 1 W11086603 (lint screen)
We serviced a
WHIRLPOOL DRYER
Model MEDX500XW0
Near Annandale, Virginia 22003
Lloyd B.
Job Details:
06/09/2022
Cx complained of a broken lint screen cover. Confirmed complaint. Cx will repair herself. Service declined. Job complete; ordrng 1 W11086603 (lint screen)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF305EWH00
Near Springfield, Virginia 22151
Lloyd B.
Job Details:
06/09/2022
Cx complained the units filter would fall. Inspected the unit and found the housing wasn't keeping the filter up. Installed new housing and tested and the filter now stays in place. Job complete
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF305EWH00
Near Springfield, Virginia 22151
Lloyd B.
Job Details:
06/09/2022
Cx complained the units filter would fall. Inspected the unit and found the housing wasn't keeping the filter up. Installed new housing and tested and the filter now stays in place. Job complete
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC1
Near Stephenson, Virginia 22656
Ezra M.
Job Details:
06/09/2022
"f6e3, f2e1, found corrosion on contacts on back of control panel. unit will need new control panel. cust wants to discuss with spouse before proceeding."
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC1
Near Stephenson, Virginia 22656
Ezra M.
Job Details:
06/09/2022
"f6e3, f2e1, found corrosion on contacts on back of control panel. unit will need new control panel. cust wants to discuss with spouse before proceeding."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Virginia Beach, Virginia 23462
Carl A.
Job Details:
06/09/2022
"cx complaint of unit not making ice,checked unit to find that icemaker has internal short in it also when pulled icemaker down icemaker arched in freezer cabinet ordering parts needed for repairs; ordrng 1 w11618502 (wire harness) and 1 w11517113 (icemaker kit)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Virginia Beach, Virginia 23462
Carl A.
Job Details:
06/09/2022
"cx complaint of unit not making ice,checked unit to find that icemaker has internal short in it also when pulled icemaker down icemaker arched in freezer cabinet ordering parts needed for repairs; ordrng 1 w11618502 (wire harness) and 1 w11517113 (icemaker kit)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Alexandria, Virginia 22304
Lloyd B.
Job Details:
06/09/2022
Cx had a unit that needed the updated element. Installed new element and the unit shalt not leak and will heat. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Alexandria, Virginia 22304
Lloyd B.
Job Details:
06/09/2022
Cx had a unit that needed the updated element. Installed new element and the unit shalt not leak and will heat. Job complete
We serviced a
WHIRLPOOL DRYER
Model WED92HEFW1
Near Alexandria, Virginia 22301
Eric W.
Job Details:
06/09/2022
"cx complant unit will power on but not spin or heat inspected the unit found the thermal is ol installed frome truck stock and tested unit now working cx paid in full; ordrng 1 W10909685 (fuse), used 1 W10909685 (fuse) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED92HEFW1
Near Alexandria, Virginia 22301
Eric W.
Job Details:
06/09/2022
"cx complant unit will power on but not spin or heat inspected the unit found the thermal is ol installed frome truck stock and tested unit now working cx paid in full; ordrng 1 W10909685 (fuse), used 1 W10909685 (fuse) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Baltimore, Maryland 21230
Shane M.
Job Details:
06/09/2022
cx complaint the unit isnt working proper. found shifter error code. replaced actuator. calibrated the machine. found suspension sitting lower than normal. suspension easy to push down.. ordering suspension.; ordrng 1 W10780045 (suspension)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Baltimore, Maryland 21230
Shane M.
Job Details:
06/09/2022
cx complaint the unit isnt working proper. found shifter error code. replaced actuator. calibrated the machine. found suspension sitting lower than normal. suspension easy to push down.. ordering suspension.; ordrng 1 W10780045 (suspension)
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Arlington, Virginia 22204
Eric W.
Job Details:
06/09/2022
special project s17304 installed new heater the old heater had no bushings left on it
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Arlington, Virginia 22204
Eric W.
Job Details:
06/09/2022
special project s17304 installed new heater the old heater had no bushings left on it
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Ashburn, Virginia 20147
Ricky E.
Job Details:
06/09/2022
"custo mer stated that the unit was saying to open and close the lid, and wouldnt start.. verified issue and fnd units lid latch had a stuck switch.. replaced the part, unit cks ok..."
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Ashburn, Virginia 20147
Ricky E.
Job Details:
06/09/2022
"custo mer stated that the unit was saying to open and close the lid, and wouldnt start.. verified issue and fnd units lid latch had a stuck switch.. replaced the part, unit cks ok..."
We serviced a
WHIRLPOOL DISHWASHER
Model KUDE70FXSS5
Near Alexandria, Virginia 22302
Lloyd B.
Job Details:
06/09/2022
Cx complained the unit did not start. Inspected the unit and found only one led lit on the console. The vent fan motor is testing open. Unit will not respond to touch nor enter dianostics. Unit needs new vent fan motor and console; ordrng 1 WPW10481144 (console 2106) and 1 WPW10469574 (vent fan)
We serviced a
WHIRLPOOL DISHWASHER
Model KUDE70FXSS5
Near Alexandria, Virginia 22302
Lloyd B.
Job Details:
06/09/2022
Cx complained the unit did not start. Inspected the unit and found only one led lit on the console. The vent fan motor is testing open. Unit will not respond to touch nor enter dianostics. Unit needs new vent fan motor and console; ordrng 1 WPW10481144 (console 2106) and 1 WPW10469574 (vent fan)
We serviced a
WHIRLPOOL DRYER
Model WED6620HW0
Near Rehoboth Beach, Delaware 19971
Frederick R.
Job Details:
06/09/2022
CX complaint is dryer no power. Needed second tech to pull dryer. Pulled unit apart and checked voltage at all point. Found unit needs a new UI Console. Quoted CX 469.05 for repair and CX does not want to proceed. CX paid the 90 for 2nd tech. If Cx decides to proceed with repair their balance will be 379.05. Job is complete
We serviced a
WHIRLPOOL DRYER
Model WED6620HW0
Near Rehoboth Beach, Delaware 19971
Frederick R.
Job Details:
06/09/2022
CX complaint is dryer no power. Needed second tech to pull dryer. Pulled unit apart and checked voltage at all point. Found unit needs a new UI Console. Quoted CX 469.05 for repair and CX does not want to proceed. CX paid the 90 for 2nd tech. If Cx decides to proceed with repair their balance will be 379.05. Job is complete
We serviced a
WHIRLPOOL WASHER
Model MHW5630HW3
Near Richmond, Virginia 23224
Joseph D.
Job Details:
06/09/2022
"replacement tub is improperly packed or incorrect, it has a hole where no hole should exist. https://s3.amazonaws.com/sm-backend-production-attachments/service-pointer-w11616794-reva.pdf says to order a different part number.; ordrng 1 W11460604 (tub assembly) and 2 2tech (2 tech)s and 2 2count (2 count)s"
We serviced a
WHIRLPOOL WASHER
Model MHW5630HW3
Near Richmond, Virginia 23224
Joseph D.
Job Details:
06/09/2022
"replacement tub is improperly packed or incorrect, it has a hole where no hole should exist. https://s3.amazonaws.com/sm-backend-production-attachments/service-pointer-w11616794-reva.pdf says to order a different part number.; ordrng 1 W11460604 (tub assembly) and 2 2tech (2 tech)s and 2 2count (2 count)s"
We serviced a
WHIRLPOOL DRYER
Model WED5605MW0
Near Reston, Virginia 20191
Richard B.
Job Details:
06/09/2022
"CX complan t. Dryer door was scratched when delivered, Inspected unit and found door scratched . Replaced exterior door and tedted unit , Door working as designed, Job completed, RB"
We serviced a
WHIRLPOOL DRYER
Model WED5605MW0
Near Reston, Virginia 20191
Richard B.
Job Details:
06/09/2022
"CX complan t. Dryer door was scratched when delivered, Inspected unit and found door scratched . Replaced exterior door and tedted unit , Door working as designed, Job completed, RB"
We serviced a
KITCHENAID HOOD
Model KVWB400DSS0
Near Richmond, Virginia 23224
Joseph D.
Job Details:
06/09/2022
"re wired wiring to led system and led now working properly, wiring was improperly set up."
We serviced a
KITCHENAID HOOD
Model KVWB400DSS0
Near Richmond, Virginia 23224
Joseph D.
Job Details:
06/09/2022
"re wired wiring to led system and led now working properly, wiring was improperly set up."
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD618ESS01
Near Potomac, Maryland 20854
Roberto I.
Job Details:
06/09/2022
"Cx complaint lights out in the Rc.Confirmed complaint, found left center led module bad. Ordering 12 led modules W11484836 per sp W11606409 Rev C. S84638 covers parts and labor; ordrng 12 W11484836 (led module)s"
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD618ESS01
Near Potomac, Maryland 20854
Roberto I.
Job Details:
06/09/2022
"Cx complaint lights out in the Rc.Confirmed complaint, found left center led module bad. Ordering 12 led modules W11484836 per sp W11606409 Rev C. S84638 covers parts and labor; ordrng 12 W11484836 (led module)s"