We serviced a
WHIRLPOOL WASHER
Model WTW8000DW0
Near Stafford, Virginia 22554
Tanner B.
Job Details:
06/10/2022
"f3e2, f0e3 and e5.. found the shaft on trans w/ alot of play and the unit slightly leaking at valve assembly. needs control, valve, washplate , gearcase and clutch .. 2ct gearcase; ordrng 1 W11393685 (gearcase) and 1 W10734521 (clutch) and 1 W10752283 (washplate) and 1 W11173597 (valve housing)"
We serviced a
WHIRLPOOL WASHER
Model WTW8000DW0
Near Stafford, Virginia 22554
Tanner B.
Job Details:
06/10/2022
"f3e2, f0e3 and e5.. found the shaft on trans w/ alot of play and the unit slightly leaking at valve assembly. needs control, valve, washplate , gearcase and clutch .. 2ct gearcase; ordrng 1 W11393685 (gearcase) and 1 W10734521 (clutch) and 1 W10752283 (washplate) and 1 W11173597 (valve housing)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Lochearn, Maryland 21207
Keith H.
Job Details:
06/10/2022
cx complaint is unit not very cold and water/ice doesnt work inpsected unit and found the evap fan is malfunctioning not working . i forced cycled icemaker and it filled but water not working at dispenser; ordrng 1 W11317276 (diffuser) and 1 W11559968 (motor) and 1 W11546685 (valve)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Lochearn, Maryland 21207
Keith H.
Job Details:
06/10/2022
cx complaint is unit not very cold and water/ice doesnt work inpsected unit and found the evap fan is malfunctioning not working . i forced cycled icemaker and it filled but water not working at dispenser; ordrng 1 W11317276 (diffuser) and 1 W11559968 (motor) and 1 W11546685 (valve)
We serviced a
WHIRLPOOL RANGE
Model WEG515S0FS2
Near Chesapeake, Virginia 23323
Austin D.
Job Details:
06/10/2022
cx complaint the unit is not heating up properly and also is showing errror code f3e0. checked the unit and unit is heating up but not dis
We serviced a
WHIRLPOOL RANGE
Model WEG515S0FS2
Near Chesapeake, Virginia 23323
Austin D.
Job Details:
06/10/2022
cx complaint the unit is not heating up properly and also is showing errror code f3e0. checked the unit and unit is heating up but not dis
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHV08
Near Glen Burnie, Maryland 21061
Eric W.
Job Details:
06/10/2022
cx complant of icebucket getting jamed upand not dispencing ice inspected unit found the auger poped oof the rear of bucket and found ice all jamed up in teeth unit will need new ice bucket; ordrng 1 WPW10558424 (ice bucket)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHV08
Near Glen Burnie, Maryland 21061
Eric W.
Job Details:
06/10/2022
cx complant of icebucket getting jamed upand not dispencing ice inspected unit found the auger poped oof the rear of bucket and found ice all jamed up in teeth unit will need new ice bucket; ordrng 1 WPW10558424 (ice bucket)
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS0
Near Hollywood, Maryland 20636
Robert A.
Job Details:
06/10/2022
I installed the ordered parts and tested the unit for the cx. The unit is working as designed.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS0
Near Hollywood, Maryland 20636
Robert A.
Job Details:
06/10/2022
I installed the ordered parts and tested the unit for the cx. The unit is working as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Bristow, Virginia 20136
Daniel J.
Job Details:
06/10/2022
unit prducing ice but not dispensing ice or water repalced door transfer hanlde shelf gaket dispenser paddles and ui tested dispensing both water and ice customer has checked the ice maker
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Bristow, Virginia 20136
Daniel J.
Job Details:
06/10/2022
unit prducing ice but not dispensing ice or water repalced door transfer hanlde shelf gaket dispenser paddles and ui tested dispensing both water and ice customer has checked the ice maker
We serviced a
WHIRLPOOL RANGE
Model AGG222VDW4
Near Baltimore, Maryland 21215
Shane M.
Job Details:
06/10/2022
cx complaintt he front left burner isnt working. found a shorted ignitor wire. replaced ignitor. unit working properly.
We serviced a
WHIRLPOOL RANGE
Model AGG222VDW4
Near Baltimore, Maryland 21215
Shane M.
Job Details:
06/10/2022
cx complaintt he front left burner isnt working. found a shorted ignitor wire. replaced ignitor. unit working properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Gaithersburg, Maryland 20879
Julian H.
Job Details:
06/10/2022
CX complaint about unit not cooling inspeceted temps on arrival Fc40* FC53* compressor (warm to the touch) & fans on all the time found a frost ball on rh side part of evap no frost pattern to bottom coils no signs of dye anywhere unit has a sealed sys restriction need parts MUST BE A SEALED SYS TECH 3 COUNTS JOB; ordrng 1 W10836706 (evaporator) and 1 W10843121 (filter dryer) and 1 WPW10507886 (compressor) and 1 3COUNTS (SEALED SYS MAJOR)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Gaithersburg, Maryland 20879
Julian H.
Job Details:
06/10/2022
CX complaint about unit not cooling inspeceted temps on arrival Fc40* FC53* compressor (warm to the touch) & fans on all the time found a frost ball on rh side part of evap no frost pattern to bottom coils no signs of dye anywhere unit has a sealed sys restriction need parts MUST BE A SEALED SYS TECH 3 COUNTS JOB; ordrng 1 W10836706 (evaporator) and 1 W10843121 (filter dryer) and 1 WPW10507886 (compressor) and 1 3COUNTS (SEALED SYS MAJOR)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF300ESS01
Near Silver Spring, Maryland 20905
Julian H.
Job Details:
06/10/2022
replaced parts attached thermistor to suction line tested heater on test mode and working MUST WAIT 24HRS TO SEE UNIT COOL DOWN COMPLETELY
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF300ESS01
Near Silver Spring, Maryland 20905
Julian H.
Job Details:
06/10/2022
replaced parts attached thermistor to suction line tested heater on test mode and working MUST WAIT 24HRS TO SEE UNIT COOL DOWN COMPLETELY
We serviced a
MAYTAG WASHER
Model MVWP576KW1
Near Chesapeake, Virginia 23325
Carl A.
Job Details:
06/10/2022
tried to get unit apart to find that agatitor had cease to shaft of gear case ordering agatior; ordrng 2 labors and 1 W11418231 (AGITATOR)
We serviced a
MAYTAG WASHER
Model MVWP576KW1
Near Chesapeake, Virginia 23325
Carl A.
Job Details:
06/10/2022
tried to get unit apart to find that agatitor had cease to shaft of gear case ordering agatior; ordrng 2 labors and 1 W11418231 (AGITATOR)
We serviced a
WHIRLPOOL MICROWAVE
Model WML75011HZ09
Near Burke, Virginia 22015
Demonte S.
Job Details:
06/10/2022
Installed the Microwave Cover. Tested the unit. Unit is Heating. Unit is working as Designed. ( Cx stated that the Plate & Support has melted as well. These are cosmetic parts. Advised for cx to call whirlpool to get them to send it to him. If the cx calls back Order these parts Tray - Cook =W11443145 & Support = W11452278. Don't go without parts.)
We serviced a
WHIRLPOOL MICROWAVE
Model WML75011HZ09
Near Burke, Virginia 22015
Demonte S.
Job Details:
06/10/2022
Installed the Microwave Cover. Tested the unit. Unit is Heating. Unit is working as Designed. ( Cx stated that the Plate & Support has melted as well. These are cosmetic parts. Advised for cx to call whirlpool to get them to send it to him. If the cx calls back Order these parts Tray - Cook =W11443145 & Support = W11452278. Don't go without parts.)
We serviced a
KITCHENAID MICROWAVE
Model KMHS120ESS11
Near Rockville, Maryland 20852
Julian H.
Job Details:
06/10/2022
replaced parts tested and working
We serviced a
KITCHENAID MICROWAVE
Model KMHS120ESS11
Near Rockville, Maryland 20852
Julian H.
Job Details:
06/10/2022
replaced parts tested and working
We serviced a
WHIRLPOOL O.T.R MICROWAVE
Model WMH53521HZ06
Near Baltimore, Maryland 21211
Sal R.
Job Details:
06/10/2022
"Wrong address provide, spoke to LW in office. Office to reschedule"
We serviced a
WHIRLPOOL O.T.R MICROWAVE
Model WMH53521HZ06
Near Baltimore, Maryland 21211
Sal R.
Job Details:
06/10/2022
"Wrong address provide, spoke to LW in office. Office to reschedule"
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ2
Near Red Lion, Pennsylvania 17356
Marc M.
Job Details:
06/10/2022
cx complaint uneven flame at front left burner. inspected unit and found burner head to be warped. was able to replace burner heasd with pre id parts and tested unit. unti now checks good.
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ2
Near Red Lion, Pennsylvania 17356
Marc M.
Job Details:
06/10/2022
cx complaint uneven flame at front left burner. inspected unit and found burner head to be warped. was able to replace burner heasd with pre id parts and tested unit. unti now checks good.
We serviced a
MAYTAG WASHER
Model MVWB835DW0
Near Baltimore, Maryland 21215
Shane M.
Job Details:
06/10/2022
cx complaint she had flooring done in her basement & after workers touch unit. wont power on. found control dead. 120v going to control. unit will need control with console. gave cx a quote for the repairs W11100602 W10861510 .
We serviced a
MAYTAG WASHER
Model MVWB835DW0
Near Baltimore, Maryland 21215
Shane M.
Job Details:
06/10/2022
cx complaint she had flooring done in her basement & after workers touch unit. wont power on. found control dead. 120v going to control. unit will need control with console. gave cx a quote for the repairs W11100602 W10861510 .
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Rockville, Maryland 20852
Roberto I.
Job Details:
06/10/2022
"C x complaint water leak from the bottom.Ran diag, found 9-1 error. Ran a test cycle, confirmed water leak from diverter seal. Ordering sump/motor assy W11178672. Return visit 6/16/22; ordrng 1 W11178672 (sump/motor assy)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Rockville, Maryland 20852
Roberto I.
Job Details:
06/10/2022
"C x complaint water leak from the bottom.Ran diag, found 9-1 error. Ran a test cycle, confirmed water leak from diverter seal. Ordering sump/motor assy W11178672. Return visit 6/16/22; ordrng 1 W11178672 (sump/motor assy)"
We serviced a
WHIRLPOOL WASHER
Model WTW8000DW5
Near Bryans Road, Maryland 20616
Shane B.
Job Details:
06/10/2022
"complaint is the unit not filling with enough water and leaving spots on clothes. checked for codes and found none. ran each valve, all had good flow. ran service cycle. unit completed cycle with no issues or noises. ran hot water into unit while running agitation. water did suds up a little but nothing out of the ordinary. cx has affresh on hand so i assume unit is being cleaned. i called techline they said it sounds like a cycle selection/degergent issue. advised not replacing anything. 7733853494. blew through pressure hose and calibrated unit. advised cx on use. unit is working as designed."
We serviced a
WHIRLPOOL WASHER
Model WTW8000DW5
Near Bryans Road, Maryland 20616
Shane B.
Job Details:
06/10/2022
"complaint is the unit not filling with enough water and leaving spots on clothes. checked for codes and found none. ran each valve, all had good flow. ran service cycle. unit completed cycle with no issues or noises. ran hot water into unit while running agitation. water did suds up a little but nothing out of the ordinary. cx has affresh on hand so i assume unit is being cleaned. i called techline they said it sounds like a cycle selection/degergent issue. advised not replacing anything. 7733853494. blew through pressure hose and calibrated unit. advised cx on use. unit is working as designed."
We serviced a
MAYTAG WASHER
Model MVW6200KW1
Near Hagerstown, Maryland 21740
Danny R.
Job Details:
06/10/2022
installed parts checksok
We serviced a
MAYTAG WASHER
Model MVW6200KW1
Near Hagerstown, Maryland 21740
Danny R.
Job Details:
06/10/2022
installed parts checksok
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Woodbridge, Virginia 22192
Robert W.
Job Details:
06/10/2022
"CX Complaint is the unit smells like gas. Inspected unit and found a gas smell coming from the cooktop pulled burner heads and then cooktop and found the piping to burner base has stress cracks and piping is restricted, Ordering all burner bases and piping Turned gas off; ordrng 1 W11028738 (Orfice holder Lf) and 1 W11050487 (Orfice holder Lf) and 1 W10514429 (Ofice holder center) and 1 W11162117 (Orfice holder) and 1 W11167099 (Orfice holder) and 1 W10619922 (Tube from reg to man)"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Woodbridge, Virginia 22192
Robert W.
Job Details:
06/10/2022
"CX Complaint is the unit smells like gas. Inspected unit and found a gas smell coming from the cooktop pulled burner heads and then cooktop and found the piping to burner base has stress cracks and piping is restricted, Ordering all burner bases and piping Turned gas off; ordrng 1 W11028738 (Orfice holder Lf) and 1 W11050487 (Orfice holder Lf) and 1 W10514429 (Ofice holder center) and 1 W11162117 (Orfice holder) and 1 W11167099 (Orfice holder) and 1 W10619922 (Tube from reg to man)"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS6
Near Baltimore, Maryland 21202
Shane M.
Job Details:
06/10/2022
cx complaint the unit isnt heating & now buzzing. can confirmed. tried heating a wet papertowel (no heat) ordering all hot side.; ordrng 1 W10850446 (capacitor) and 1 W11256462 (diode)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS6
Near Baltimore, Maryland 21202
Shane M.
Job Details:
06/10/2022
cx complaint the unit isnt heating & now buzzing. can confirmed. tried heating a wet papertowel (no heat) ordering all hot side.; ordrng 1 W10850446 (capacitor) and 1 W11256462 (diode)
We serviced a
MAYTAG WASHER
Model MVWB835DW2
Near Bryans Road, Maryland 20616
Shane B.
Job Details:
06/10/2022
installed lid latch. tested lid latch severl times. its working properly. ran service cycle. unit is working as designed.
We serviced a
MAYTAG WASHER
Model MVWB835DW2
Near Bryans Road, Maryland 20616
Shane B.
Job Details:
06/10/2022
installed lid latch. tested lid latch severl times. its working properly. ran service cycle. unit is working as designed.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Lewes, Delaware 19958
Frederick R.
Job Details:
06/10/2022
Replaced motor and belt per last diagnosis. Did verify error codes found by ME. Calibrated unit and ran several tests. Basket still wobbling excessively on start of spin cycle. Ordering gearcase. 100 in stock. Rescheduled CX for 6/17/22. 2 CT gearcase; ordrng 1 W11454734 (gearcase)
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Lewes, Delaware 19958
Frederick R.
Job Details:
06/10/2022
Replaced motor and belt per last diagnosis. Did verify error codes found by ME. Calibrated unit and ran several tests. Basket still wobbling excessively on start of spin cycle. Ordering gearcase. 100 in stock. Rescheduled CX for 6/17/22. 2 CT gearcase; ordrng 1 W11454734 (gearcase)
We serviced a
MAYTAG DRYER
Model MGDC465HW1
Near Baltimore, Maryland 21218
Milton J.
Job Details:
06/10/2022
CX complaint unit not turning on. Inspected and found both wires off of the thermal fuse. Crimped female spade connectors some and reconnected. Unit is now functioning properly. -MJrob
We serviced a
MAYTAG DRYER
Model MGDC465HW1
Near Baltimore, Maryland 21218
Milton J.
Job Details:
06/10/2022
CX complaint unit not turning on. Inspected and found both wires off of the thermal fuse. Crimped female spade connectors some and reconnected. Unit is now functioning properly. -MJrob
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS03
Near Dumfries, Virginia 22026
Robert W.
Job Details:
06/10/2022
"CX Complaint is the MW light not working. Inspected unit and found MW light is out but MW is working properly, Pulled unit and checked light in MW and found the MW light has failed replaced and tested unit is working properly."
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS03
Near Dumfries, Virginia 22026
Robert W.
Job Details:
06/10/2022
"CX Complaint is the MW light not working. Inspected unit and found MW light is out but MW is working properly, Pulled unit and checked light in MW and found the MW light has failed replaced and tested unit is working properly."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Stafford, Virginia 22554
Robert W.
Job Details:
06/10/2022
CX Complaint is the unit is leaking water. inspected unit and found the door gasket not sitting properly in the tub which is causing unit to leak. Reseatted door gasket and tested unit unit is working properly.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Stafford, Virginia 22554
Robert W.
Job Details:
06/10/2022
CX Complaint is the unit is leaking water. inspected unit and found the door gasket not sitting properly in the tub which is causing unit to leak. Reseatted door gasket and tested unit unit is working properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT313CZLZ00
Near Baltimore, Maryland 21217
Shane M.
Job Details:
06/10/2022
installed parts. unit working properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT313CZLZ00
Near Baltimore, Maryland 21217
Shane M.
Job Details:
06/10/2022
installed parts. unit working properly.
We serviced a
IKEA REFRIGERATOR
Model IX5BBEXDS01
Near Baltimore, Maryland 21218
Milton J.
Job Details:
06/10/2022
Cx complaint ice maker not working. Inspected and found the bail arm had came out while in the off position. Reinstalled bail arm and tested ice maker with no issues. Unit is now functioning properly. -MJrob
We serviced a
IKEA REFRIGERATOR
Model IX5BBEXDS01
Near Baltimore, Maryland 21218
Milton J.
Job Details:
06/10/2022
Cx complaint ice maker not working. Inspected and found the bail arm had came out while in the off position. Reinstalled bail arm and tested ice maker with no issues. Unit is now functioning properly. -MJrob
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Chesapeake, Virginia 23323
Austin D.
Job Details:
06/10/2022
came out to repalce the cam and bracket. disassembled the unit as needed. replaced the parts. had to add a washer as well to give the door the height it needed to properly. catch the mullion on the cabinet. unit is runninv as desinged.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Chesapeake, Virginia 23323
Austin D.
Job Details:
06/10/2022
came out to repalce the cam and bracket. disassembled the unit as needed. replaced the parts. had to add a washer as well to give the door the height it needed to properly. catch the mullion on the cabinet. unit is runninv as desinged.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ
Near Herndon, Virginia 20171
Richard B.
Job Details:
06/10/2022
"CX complant. Dishwasher not working. Proior diagnosis found console cap and UI was needed. Installed and tested unit. Workinhg as designed. Good wash pressure m Good heat and good drain Job completed, RB"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ
Near Herndon, Virginia 20171
Richard B.
Job Details:
06/10/2022
"CX complant. Dishwasher not working. Proior diagnosis found console cap and UI was needed. Installed and tested unit. Workinhg as designed. Good wash pressure m Good heat and good drain Job completed, RB"
We serviced a
WHIRLPOOL DISHWASHER
Model MDB4949SDM0
Near Red Lion, Pennsylvania 17356
Marc M.
Job Details:
06/10/2022
explained fees while in home servicing other appliance and cx did not want to proceed with repair. cancelled in home.
We serviced a
WHIRLPOOL DISHWASHER
Model MDB4949SDM0
Near Red Lion, Pennsylvania 17356
Marc M.
Job Details:
06/10/2022
explained fees while in home servicing other appliance and cx did not want to proceed with repair. cancelled in home.
We serviced a
WHIRLPOOL DISHWASHER
Model MDB8959SFZ4
Near Springfield, Virginia 22153
Demonte S.
Job Details:
06/10/2022
Inspected the unit. Found that the cx is saying that the Console isn't working. I then checked the power to the Control Board. I'm getting 122.2 Volts. Checked the User Interface Harness's to the Control Board. Harness is fully in but the port on the Control Board / User Interface Harness is corroded. Unit will need the User Interface = W10898450 & Control Board = W10906431. Cx paid for the Service Call Only by Card. Cx is paid in full. If the cx calls back order the main Control Board & User Interface. Don't go without parts.( Any questions please check Sd Pictures.)
We serviced a
WHIRLPOOL DISHWASHER
Model MDB8959SFZ4
Near Springfield, Virginia 22153
Demonte S.
Job Details:
06/10/2022
Inspected the unit. Found that the cx is saying that the Console isn't working. I then checked the power to the Control Board. I'm getting 122.2 Volts. Checked the User Interface Harness's to the Control Board. Harness is fully in but the port on the Control Board / User Interface Harness is corroded. Unit will need the User Interface = W10898450 & Control Board = W10906431. Cx paid for the Service Call Only by Card. Cx is paid in full. If the cx calls back order the main Control Board & User Interface. Don't go without parts.( Any questions please check Sd Pictures.)
We serviced a
KITCHENAID MICROWAVE
Model KMHC319ESS0
Near Alexandria, Virginia 22315
Lloyd B.
Job Details:
06/10/2022
Cx complained the unit did not start. Inspected the unit and found the bottom interlock was stuck in the cabinet. Unit needs new interlock system; ordrng 1 W11244490 (interlock)
We serviced a
KITCHENAID MICROWAVE
Model KMHC319ESS0
Near Alexandria, Virginia 22315
Lloyd B.
Job Details:
06/10/2022
Cx complained the unit did not start. Inspected the unit and found the bottom interlock was stuck in the cabinet. Unit needs new interlock system; ordrng 1 W11244490 (interlock)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Fairfax Station, Virginia 22039
Demonte S.
Job Details:
06/10/2022
Installed the coupler & Compressor. Pulled Vacuum on the unit. Unit is holding a vacuum. I then filled the unit. Unit is starting to Cool. Unit is working as Designed. ( Any questions please check Sd Pictures.)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Fairfax Station, Virginia 22039
Demonte S.
Job Details:
06/10/2022
Installed the coupler & Compressor. Pulled Vacuum on the unit. Unit is holding a vacuum. I then filled the unit. Unit is starting to Cool. Unit is working as Designed. ( Any questions please check Sd Pictures.)
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Culpeper, Virginia 22701
Eric F.
Job Details:
06/10/2022
"Installed strike, tested unit, unit working as designed."
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Culpeper, Virginia 22701
Eric F.
Job Details:
06/10/2022
"Installed strike, tested unit, unit working as designed."
We serviced a
WHIRLPOOL RANGE
Model KFGG504KPS0
Near Bowie, Maryland 20720
Mitchell H.
Job Details:
06/10/2022
cx complaint the knob has broken and can no longer put it on. inspected unit and confirmed. informed cx the knobs are not covered after 30 days and he lost it. informed he either needs to pay for knob or call whirlpool. he paid for part. rescheduled accordingly. i informed him i did it as soon as i could but if part doesnt arrive in time someone will let him know to reschedule at a later date.; ordrng 1 W11030413 (knob)
We serviced a
WHIRLPOOL RANGE
Model KFGG504KPS0
Near Bowie, Maryland 20720
Mitchell H.
Job Details:
06/10/2022
cx complaint the knob has broken and can no longer put it on. inspected unit and confirmed. informed cx the knobs are not covered after 30 days and he lost it. informed he either needs to pay for knob or call whirlpool. he paid for part. rescheduled accordingly. i informed him i did it as soon as i could but if part doesnt arrive in time someone will let him know to reschedule at a later date.; ordrng 1 W11030413 (knob)
We serviced a
IKEA REFRIGERATOR
Model IX7DDEXGZ003
Near Monrovia, Maryland 21770
Bernard M.
Job Details:
06/10/2022
Cx complaint unit doesn't make ice. Accessed icemaker and jumped at T&H and the bail arm doesn't move. Ran test 25 and the bail arm began to raise and added water. Informed cx after the ice is made today to monitor it and see if it makes ice on regular basis. Also found the left door switch to detach from liner. Ordering door switch and will bring icemaker in case of it no longer producing. Once parts are in contact cx to reschedule; ordrng 1 WPW10300024 (icemaker) and 1 W11396033 (door switch)
We serviced a
IKEA REFRIGERATOR
Model IX7DDEXGZ003
Near Monrovia, Maryland 21770
Bernard M.
Job Details:
06/10/2022
Cx complaint unit doesn't make ice. Accessed icemaker and jumped at T&H and the bail arm doesn't move. Ran test 25 and the bail arm began to raise and added water. Informed cx after the ice is made today to monitor it and see if it makes ice on regular basis. Also found the left door switch to detach from liner. Ordering door switch and will bring icemaker in case of it no longer producing. Once parts are in contact cx to reschedule; ordrng 1 WPW10300024 (icemaker) and 1 W11396033 (door switch)
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Baltimore, Maryland 21206
Milton J.
Job Details:
06/10/2022
CX complaint unit not heating. Inspected and found the TCO was OL. Installed new TCO from VS. Tested unit and is now functioning properly. -MJrob; used 1 W10900067 (TCO Kit) from stock
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Baltimore, Maryland 21206
Milton J.
Job Details:
06/10/2022
CX complaint unit not heating. Inspected and found the TCO was OL. Installed new TCO from VS. Tested unit and is now functioning properly. -MJrob; used 1 W10900067 (TCO Kit) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Lochearn, Maryland 21207
Keith H.
Job Details:
06/10/2022
cx complaint is unit not washing insepcted unit put into diagnsotics no errors ran test and it never filled i found the water not turned on to unit. so i turn it on and all ops working.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Lochearn, Maryland 21207
Keith H.
Job Details:
06/10/2022
cx complaint is unit not washing insepcted unit put into diagnsotics no errors ran test and it never filled i found the water not turned on to unit. so i turn it on and all ops working.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Pikesville, Maryland 21208
Sal R.
Job Details:
06/10/2022
CX informed em that the unit is now making ice and canceled service for today. I am moving on. No parts installed at CX request.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Pikesville, Maryland 21208
Sal R.
Job Details:
06/10/2022
CX informed em that the unit is now making ice and canceled service for today. I am moving on. No parts installed at CX request.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Baltimore, Maryland 21216
Shane M.
Job Details:
06/10/2022
cx complaint the unit isnt cooling. can confirmed. took evap cover off & found no frost pattern with ball of ice on low/high side. unit will need SS work. 2 ct.; ordrng 1 W10836706 (evap) and 1 WPW10507886 (compressor) and 1 W10843121 (drier)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Baltimore, Maryland 21216
Shane M.
Job Details:
06/10/2022
cx complaint the unit isnt cooling. can confirmed. took evap cover off & found no frost pattern with ball of ice on low/high side. unit will need SS work. 2 ct.; ordrng 1 W10836706 (evap) and 1 WPW10507886 (compressor) and 1 W10843121 (drier)
We serviced a
JENN-AIR REFRIGERATOR
Model JS48NXFXDE01
Near Chesapeake, Virginia 23322
Austin D.
Job Details:
06/10/2022
cx complaint the unit is not cooiling. checked the unit and compressor is making a very abnormal noise. sounds as if the piston is bouncing around internally. unit will need a new compressor. ordering all parts that may be needed to resovle the issue. will return once the parts come in.; ordrng 1 W11103181 (compressor) and 1 W10591457 (condenser) and 1 WPW10143759 (filer drier) and 1 w10913906 (coupler) and 1 876765 (mtg kit)
We serviced a
JENN-AIR REFRIGERATOR
Model JS48NXFXDE01
Near Chesapeake, Virginia 23322
Austin D.
Job Details:
06/10/2022
cx complaint the unit is not cooiling. checked the unit and compressor is making a very abnormal noise. sounds as if the piston is bouncing around internally. unit will need a new compressor. ordering all parts that may be needed to resovle the issue. will return once the parts come in.; ordrng 1 W11103181 (compressor) and 1 W10591457 (condenser) and 1 WPW10143759 (filer drier) and 1 w10913906 (coupler) and 1 876765 (mtg kit)
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS1
Near Richmond, Virginia 23225
Joseph D.
Job Details:
06/10/2022
found clock on control not keeping proper time when supplied proper power. replaced and unit working properly
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS1
Near Richmond, Virginia 23225
Joseph D.
Job Details:
06/10/2022
found clock on control not keeping proper time when supplied proper power. replaced and unit working properly
We serviced a
WHIRLPOOL OVEN
Model WFG505M0BS3
Near Baltimore, Maryland 21216
Shane M.
Job Details:
06/10/2022
cx complaint the CO det went off during using machine. firedepartment & bge. sdpics. called safety SR 773381780 i used a CO detector . found no LEAKs.
We serviced a
WHIRLPOOL OVEN
Model WFG505M0BS3
Near Baltimore, Maryland 21216
Shane M.
Job Details:
06/10/2022
cx complaint the CO det went off during using machine. firedepartment & bge. sdpics. called safety SR 773381780 i used a CO detector . found no LEAKs.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM804KPS0
Near Rockville, Maryland 20852
Roberto I.
Job Details:
06/10/2022
"Replaced parts, cleared F7E1 and F4E3 errors. Ran a test cycle, the unit worked as designed, the heater turned on mid cycle and didn't leak."
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM804KPS0
Near Rockville, Maryland 20852
Roberto I.
Job Details:
06/10/2022
"Replaced parts, cleared F7E1 and F4E3 errors. Ran a test cycle, the unit worked as designed, the heater turned on mid cycle and didn't leak."
We serviced a
AMANA DRYER
Model NED4655EW1
Near Newport News, Virginia 23605
Jason T.
Job Details:
06/10/2022
"Cx complaint, not heating properly, long dry times, tested all circuits, found loose harness connection at the motor circuit. Removed and repaired the harness connection, verified vac voltages, cycle temperature tested at 275 degrees at the heater, cycle temperature tested at 155 degrees, found exhaust vent clogged. Advised cx to have a the exhaust vent cleaned out, once corrected, unit will work as designed, cx agreed."
We serviced a
AMANA DRYER
Model NED4655EW1
Near Newport News, Virginia 23605
Jason T.
Job Details:
06/10/2022
"Cx complaint, not heating properly, long dry times, tested all circuits, found loose harness connection at the motor circuit. Removed and repaired the harness connection, verified vac voltages, cycle temperature tested at 275 degrees at the heater, cycle temperature tested at 155 degrees, found exhaust vent clogged. Advised cx to have a the exhaust vent cleaned out, once corrected, unit will work as designed, cx agreed."
We serviced a
JENN-AIR REFRIGERATOR
Model JFI2089WES0
Near Towson, Maryland 21204
Sal R.
Job Details:
06/10/2022
"Per office , I was able top access and replace the door gasket. CX asked me to look at the icemaker. I found that the the icem aker has faild. I am ordering 1 icem aker (WPW10190981). Service and labor covered under C/B. CX is paid in full. I set a return date for 6/16; ordrng 1 WPW10190981 (icemaker 10 @ tribs)"
We serviced a
JENN-AIR REFRIGERATOR
Model JFI2089WES0
Near Towson, Maryland 21204
Sal R.
Job Details:
06/10/2022
"Per office , I was able top access and replace the door gasket. CX asked me to look at the icemaker. I found that the the icem aker has faild. I am ordering 1 icem aker (WPW10190981). Service and labor covered under C/B. CX is paid in full. I set a return date for 6/16; ordrng 1 WPW10190981 (icemaker 10 @ tribs)"
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Greenville, North Carolina 27834
Ronnie B.
Job Details:
06/10/2022
"cx continued complaint of unit off balance/ excess vibration. checked unit and no codes stored at this time. no oil from gearcase, suspension is good. floor is a pontential cause as is not a level floor and is a little soft not a completely solid surface. called techline to document. s/r 7733850411."
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Greenville, North Carolina 27834
Ronnie B.
Job Details:
06/10/2022
"cx continued complaint of unit off balance/ excess vibration. checked unit and no codes stored at this time. no oil from gearcase, suspension is good. floor is a pontential cause as is not a level floor and is a little soft not a completely solid surface. called techline to document. s/r 7733850411."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIDM01
Near Baltimore, Maryland 21229
Shane M.
Job Details:
06/10/2022
cx complaint still isnt making ice. replaced icemaker from vanstock.; used 1 w10873791 (icemaker) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIDM01
Near Baltimore, Maryland 21229
Shane M.
Job Details:
06/10/2022
cx complaint still isnt making ice. replaced icemaker from vanstock.; used 1 w10873791 (icemaker) from stock
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Timonium, Maryland 21093
Sal R.
Job Details:
06/10/2022
"CX complaint is that the unit is leaking oil. I found that hte gearcase is indeed leaking oil. I am ordering 1 gearcase (W11449840), 1 splutch (W10721967), 1 belt (W11239857) and 1 water inlet valve (W11220230) due to water filling the dispenser when unit is in stand by mode. Return visit will need to be 2 call counted due to the time it takes to replace a gearcase. Once the prts are avalible , please ahve someone form the office call to set a retun date.; ordrng 1 W11449840 (gearcase) and 1 W10721967 (splutch 100 @ tribs) and 1 W11239857 (belt 8 @ tribs) and 1 W11220230 (water inlet valve) and 1 2callcount (2 call count)"
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Timonium, Maryland 21093
Sal R.
Job Details:
06/10/2022
"CX complaint is that the unit is leaking oil. I found that hte gearcase is indeed leaking oil. I am ordering 1 gearcase (W11449840), 1 splutch (W10721967), 1 belt (W11239857) and 1 water inlet valve (W11220230) due to water filling the dispenser when unit is in stand by mode. Return visit will need to be 2 call counted due to the time it takes to replace a gearcase. Once the prts are avalible , please ahve someone form the office call to set a retun date.; ordrng 1 W11449840 (gearcase) and 1 W10721967 (splutch 100 @ tribs) and 1 W11239857 (belt 8 @ tribs) and 1 W11220230 (water inlet valve) and 1 2callcount (2 call count)"
We serviced a
KITCHENAID COOKTOP
Model KCED600GBL01
Near Round Hill, Virginia 20141
Ricky E.
Job Details:
06/10/2022
"customer stated that the unit wasnt fuctioning. the unit is new to the customer, so i explained how the unit works. the customer insisted that the unit was faulty, after photographic proof, the customer doubled down, and stated that something was wrong with the elements on the 'even heat' side... i explained that there is nothing else i can do, and she would have to use the unit, and figure out what works best for her.. contacted off, spoke to CR because the customer could be a problem"
We serviced a
KITCHENAID COOKTOP
Model KCED600GBL01
Near Round Hill, Virginia 20141
Ricky E.
Job Details:
06/10/2022
"customer stated that the unit wasnt fuctioning. the unit is new to the customer, so i explained how the unit works. the customer insisted that the unit was faulty, after photographic proof, the customer doubled down, and stated that something was wrong with the elements on the 'even heat' side... i explained that there is nothing else i can do, and she would have to use the unit, and figure out what works best for her.. contacted off, spoke to CR because the customer could be a problem"