Service History 1106 - VIA Appliance

We serviced a

WHIRLPOOL WASHER

Model CAE2745FQ1

Near Columbia, Maryland 21046

Robert L.

Job Details: 06/13/2022

"installed coin board and j2 jumper per previous, unit would only start if 1 in coins was inserted, tested all ops ok"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Franklin, Virginia 23851

Zachery R.

Job Details: 06/13/2022

"replaced gearcase, suspension rods, hub, washplate, actuator, belt, and clutch, calibrated and tested, unit working as designed. left old parts with cx."

We serviced a

WHIRLPOOL WASHER

Model MVWB765FW3

Near Shepherdstown, West Virginia 25443

Danny R.

Job Details: 06/13/2022

touch pad isnt work on and off at times cx will think it over

We serviced a

MAYTAG WASHER

Model MVWB835DW3

Near Richmond, Virginia 23237

Chris B.

Job Details: 06/13/2022

could not get on to base due to needing to talk to sponsor/cx also need birth certificate and covid -19 vac card to be able to enter base due to base on high risk allert at the moment asked officer when base goes to medium risk only real id only reqiured... cx must to resheduel when risk level falls to medium or lower; saved tckt

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW2

Near Chesapeake, Virginia 23323

Austin D.

Job Details: 06/13/2022

"cx compalint the unit is not washing the clothes. checked the unit and found error code f0e3 and f7e1. checked and found the splutch was damaged. this was not allowing the motor to agitate like it should. therefore, i repalced with a new motor, belt, actuaotr, and splutch. put the unit back together and tested the unit in a test mode, high agitation, and high spin. unit is running as designed.; ordrng 1 W11283592 (motor) and 1 W10721967 (drive pulley) and 1 W11239857 (belt) and 1 W11481722 (actuator), used 1 W11283592 (motor), 1 W10721967 (drive pulley), and 1 W11239857 (belt) from stock"

We serviced a

KITCHENAID COMPACTOR

Model KTTS505ESS0

Near Chesapeake, Virginia 23322

Austin D.

Job Details: 06/13/2022

cx complaint the unit is not working on the foot pedal. checked unit and found that the side door was not searted all the way. also the foot pedal is warped. ordering a new foot ppedal.; ordrng 1 WP9871989B (pedal black)

We serviced a

JENN-AIR OVEN

Model JJW3430DS02

Near Great Falls, Virginia 22066

Christian C.

Job Details: 06/13/2022

Cx complaint of a F2E1 error. Inspected unit found F2E1 stuck key error. Would not go away unless resetting unit at breaker. Installed console. No more error. Tested unit. Unit is heating.

We serviced a

JENNAIR OVEN

Model JMW2427IL03

Near McLean, Virginia 22102

Jason A.

Job Details: 06/13/2022

CX complaint MW+O F9E0 & will shut off. Cleared all error codes. Replaced console / MW Apl Mgr / Oven Apl Mgr / switches. Preheat oven to 350 & test MW heats. Waited until unit reached 350 & check for error codes. No Error Codes returned. Plugged meat probe into jack & tried to use meat probe bake but got an error > JJ; ordrng 1 W11252826 (jack-probe)

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHZ0

Near Springfield, Virginia 22151

Lloyd B.

Job Details: 06/13/2022

Cx complained the red dot was staying on. Spoke with tech support and he says that light is when its heating but it currently was not heating nor were there any codes in diagnostics and the unit is being used and working. The element has 13ohms and is not shorted to ground. Installed new console and the light went away. Job complete

We serviced a

WHIRLPOOL RANGE

Model KFGD500ESS04

Near Alexandria, Virginia 22309

David J.

Job Details: 06/13/2022

Cx complaint glass shattered on unit. Replaced outer door that had glass on it. Re installed and tested unit. Now working as intended.

We serviced a

WHIRLPOOL REFRIGERATOR

Model KBFC42FTS04

Near McLean, Virginia 22101

Christian C.

Job Details: 06/13/2022

Installed parts. Sections sealing properly. Cx paid for labor.

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KPS0

Near Fairfax, Virginia 22033

Carl R.

Job Details: 06/13/2022

"Heating Element - SP W11540964 - Special Project S17304 - PRE-ID Heater Bushing W11537778. Removed dishwasher from underneath the counter and remove the lower rack and spray area. Removed 2 plastic fasteners and remove original heater element. Replace with new heater element and 2 plastic fasteners.. replaced spray arm lower rack. Tested unit, Unit is working properly."

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Waynesboro, Virginia 22980

Eric F.

Job Details: 06/13/2022

"Installed sump, tested unit, unit working as designed."

We serviced a

KITCHENAID DISHWASHER

Model KDTE334GPS0

Near McLean, Virginia 22101

Christian C.

Job Details: 06/13/2022

Arrived at cx house. Unit needs sump motor not just diverter. Ordering sump motor. Putting refund of parts toward sump motor. Cx paid in full.; ordrng 1 W11178672 (sump motor)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near Laurel, Maryland 20723

Robert L.

Job Details: 06/13/2022

"upon arrival not sounded normal, heard cx video replaced fan motor and blade per previous, found liner damaged and not filled properly where fan bracker mounts opening large and holding bracket allowing housing to vibrate more than normal, called tech line (joel) 7733864470, they saw pic and recommended mastic squares to pad out bracket to muffle noise, would need 4 of part#4318168, but cx is addiment about replacing unit, so do not order any partsa unless cx calls back for noise complaint"

We serviced a

WHIRLPOOL DISHWASHER

Model KDTE204KPS0

Near Virginia Beach, Virginia 23451

Jason T.

Job Details: 06/13/2022

"Arrived on site, upon inspection of the tub, found the mold slightly separated from the tub itself... could cause a leak from heat expansion. Advised cx tub on order, dispatch will call to schedule a return visit, cx agreed.; ordrng 1 W11409866 (Tub Assembly)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ08

Near Alexandria, Virginia 22310

David J.

Job Details: 06/13/2022

Cx complaint unit not cooling. Inspected unit and found door is not sealing on top of door. Looked around whole unit and found a huge hole in outside of cabinet. Where the cabinet was compromised and bent. Called techline and documented. 7733865996.

We serviced a

WHIRLPOOL DRYER

Model WED5010LW0

Near Locust Grove, Virginia 22508

Tanner B.

Job Details: 06/13/2022

"Replaced heater duct/ heater, rear bulkhead, dryer motor and blower wheel . tested unit. vibration / noise seemed to go away . job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ11

Near ,

Daniel J.

Job Details: 06/13/2022

complaint not dispesning ice or water customer replaced filter now dispensing water went to removed ice tray found froze over steamed out ice room ice tray was forzen in place not along auger to move ice out; ordrng 1 W11415785 (fill tube) and 1 W11185686 (ice trey)

We serviced a

KITCHENAID DISHWASHER

Model KDTM704KPS0

Near Chantilly, Virginia 20152

Carl R.

Job Details: 06/13/2022

"Heater Bushing W11537778 - SP W11540964 - Special Project S17304 - Parts and Labor. Removed dishwasher from underneath the kitchen counter, Removed lower dish rack and Removed original heater element and spray arm. Removed 2 plastic fasteners. Installed 2 plastic fasteners and new heater element put unit back under counter and checked for leaks. No leaks. Unit working properly"

We serviced a

WHIRLPOOL O.T.R MICROWAVE

Model WML55011HS07

Near Ocean Pines, Maryland 21811

Michael E.

Job Details: 06/13/2022

Replaced the hood vent fan as per previous diagnosis. Tested unit and it is now working properly. Job is complete

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW1

Near Gainesville, Virginia 20155

Demonte S.

Job Details: 06/13/2022

Wrong Harness to washer received Cooktop Harness. Reordering the Washer Harness. ( Advised the Office that the cx wants a call.); ordrng 1 W11591637 (HARNS-WIRE)

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Quantico, Virginia 22134

Robert W.

Job Details: 06/13/2022

Didnt order belt on last ticket Ordering Belt to complete repair.; ordrng 1 W11239857 (Belt)

We serviced a

AMANA REFRIGERATOR

Model ASI2175GRS07

Near Arlington, Virginia 22202

Lloyd B.

Job Details: 06/13/2022

Cx complained the unit did not cool. Inspected the unit and found excessive frost on the evap and cover. Tested the thermistor in ice water and it was around 8800 ohms. Checked for the heater working in diagnostics and the evap fan and there are no air leaks in the door. Unit needs new control and user interface; ordrng 1 W11380595 (damper) and 1 W11546609 (control)

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW1

Near Hampton, Virginia 23666

Lucas R.

Job Details: 06/13/2022

"replaced gearcase, calibrated, tested, unit working as designed."

We serviced a

JENNAIR REFRIGERATOR

Model JB36NXFXRE01

Near Washington, District of Columbia 20007

Roberto I.

Job Details: 06/13/2022

Wrong parts. Ordering 12 of the correct led module (W11484836) per sp W11606409 Rev C. Parts and labor covered by S84638; ordrng 12 W11484836 (led module)s

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Woodbridge, Virginia 22193

Robert W.

Job Details: 06/13/2022

"CX Complaint is the DW isnt working properly. Inspected unit and found error for wash motor and wax motor, Ohm out wax motor and found its testing out of range also found motor has failed and its running its getting good power. Ordering Sump, Wax motor, Owi and will use control on return; ordrng 1 W11416362 (Sump) and 1 W11416460 (Wax motor) and 1 W11410464 (OWI)"

We serviced a

MAYTAG WASHER

Model MHW5500FW1

Near Manassas, Virginia 20112

Robert W.

Job Details: 06/13/2022

Arr at CX and removed rear cover and found the trap to pressure switch clogged with gunk also found drain pump trap full with two masks and pet hair cleared and tested unit and unit is working properly.

We serviced a

WHIRLPOOL REFRIGERATOR

Model JFC2089HPY

Near Washington, District of Columbia 20007

Roberto I.

Job Details: 06/13/2022

"CX complaint no cool.Found unit at room temp, fans runing, compressor not running. Removed back cover, resetted power and monitored the compressor with a clamp meter. Noticiehd that randomply the compressor locks up, it drags around 9A and the overload trips. Also found the drip pan full of dye. Unit needs sealed system repair. for compressor W10160407, drier W10143759 and evaporator 12002041 replacement. **SEALED SYSTEM TECH** and **3 COUNTS**. Cx needs more time to make a decision; ordrng 1 W10160407 (compressor) and 1 W10143759 (drier) and 1 12002041 (evaporator) and 1 sealed system tech and 1 3 counts"

We serviced a

MAYTAG REFRIGERATOR

Model MFI2269VEM10

Near Chevy Chase, Maryland 20815

Julian H.

Job Details: 06/13/2022

CX complaint about on ice tray there is a block of ice inspected and found that icemaker is leaking water when it cycles causing ice cubes to stick together need part; ordrng 1 W10882923 (icemaker)

We serviced a

WHIRLPOOL DRYER

Model NED5800HW1

Near Germantown, Maryland 20874

Ricardo S.

Job Details: 06/13/2022

"Replaced console, unit tested ok"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Burtonsville, Maryland 20866

Eric W.

Job Details: 06/13/2022

cx complant of unit making noise inspected unit found no error codes found the cover for motor is hitting the pan raised the feet and retested unit no more noise cx will watch unit

We serviced a

AMANA DRYER

Model NED4655EW1

Near Germantown, Maryland 20874

Ricardo S.

Job Details: 06/13/2022

"Cx complains that the unit dryer takes long time ti dry, inspected unit, terminal block receives 240vac, fuses, heater and door switch cks ok.. the air flow outside the house is bad, CX NEED TO CLEAN THE DRYER VENT, dryer working ok"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Chesapeake, Virginia 23321

Anthony D.

Job Details: 06/13/2022

"cx complaint unit not spinning checked unit found f0e5 off balance code also found oil coming from gearcase, ordering drive system and suspension due to gearcase to complete repair; ordrng 1 W11454734 (gearcase) and 1 W11239857 (belt) and 1 W10913953 (actuator) and 1 W10721967 (drive clutch kit) and 1 W11130362 (suspension)"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Silver Spring, Maryland 20910

Dustin F.

Job Details: 06/13/2022

CX complaint: dishwasher not working.Founde spray arm disconnected. resecured spray arm and tested unit. worked as intended.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Charlottesville, Virginia 22902

Kyle A.

Job Details: 06/13/2022

Installed parts and unit now washes but theyre wash arms are clogged. Please mail wash arms to cx ; ordrng 1 WPW10491331 (Lower washarm) and 1 WPW10448645 (Wash arms)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF989SDAM02

Near Waldorf, Maryland 20601

Shane B.

Job Details: 06/13/2022

cx complaint is the right side fridge door being lower than the left. confirmed complaint. i was able to adjust the door and the feet so it now sits level with the other door. unit is working as designed. cx paid service call in cash.

We serviced a

MAYTAG WASHER

Model MVWP576KW1

Near Moyock, North Carolina 27958

Austin D.

Job Details: 06/13/2022

upon arrival cx stated another company was sent out by whirlpool on Friday. called Lauren to let her know what happened. cx denied service.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHW0

Near Charlottesville, Virginia 22902

Kyle A.

Job Details: 06/13/2022

Cx complaint of unit not washing. Did confirm and found wash pump failure code. Did confirm motor reading improper resistance will need to return with pump.; ordrng 1 W11085683 (Sump)

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near Alexandria, Virginia 22304

Lloyd B.

Job Details: 06/13/2022

Cx had a unit that needed the upgraded element. Installed new heater and the unit shall heat and not leak. Job complete

We serviced a

WHIRLPOOL DRYER

Model WED8900BC0

Near Wellsville, Pennsylvania 17365

Bernard M.

Job Details: 06/13/2022

"Replaced fuse per previous tech, ran unit on normal cycle and it heated and spun as designed. Unit checks good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Bethesda, Maryland 20814

Julian H.

Job Details: 06/13/2022

CX complaint about unit not dispensing ice properly confirmed unit making ice but when CX is selecting crushed ice mechanism is jamming up inspected and found that blades are getting doll causing to pc of ice to stuck need parts; ordrng 1 WPW10558423 (ice-contnr)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT314TFDW00

Near Port Deposit, Maryland 21904

Alexander W.

Job Details: 06/13/2022

CX stated ice maker not making any ice tested inspected and verified cx complaint found ice maker was turned off turned ice maker back on and watched ice maker cycle drop ice and fill with water unit is working as desgined job is complete.

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW2

Near Goldsboro, Maryland 21636

Alexander W.

Job Details: 06/13/2022

CX stated unit making loud screaming noise while agitating tested inspected and verified cx complaint found gearcase defective and motor defective ordering motor gearcase splutch belt and actuator cannot resched at this time due to SO parts.; ordrng 1 W11283592 (motor) and 1 W11239857 (belt) and 1 W11449840 (gearcase)

We serviced a

WHIRLPOOL FREEZER

Model WZF34X20DW01

Near Gainesville, Virginia 20155

Demonte S.

Job Details: 06/13/2022

Cx doesn't want to pay for anything. I advised to the cx that I will not look at the unit for free. Cx was told that the Refrigerator had to be moved in side. Cx stated that they are Declining the Service until they hear back from Lowe's.

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Charlottesville, Virginia 22902

Kyle A.

Job Details: 06/13/2022

Replaced valve and tested unit and unit is now as designed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325FDAM04

Near Washington, District of Columbia 20002

Samuel R.

Job Details: 06/13/2022

cx complaint unit is leaking/inspected unti and could confirm cx complaint.found unit drain to be clogged.as this been an on going issue in the past will replace draintube to prevent it happening gain W11512417 0 tribles 10 whirlpool; ordrng 1 W11512417 (drain tube)

We serviced a

WHIRLPOOL REFRIGERATOR

Model ER8GHKXMS00

Near Washington, District of Columbia 20017

Samuel R.

Job Details: 06/13/2022

cx complaint unit door fell off.inspected unti and found unit fridge door to be off.reinstalled door.found unit to be running whole time with door off causing unit to over work.drain pan overfilled and dripped on floor.unit will need bottm door hinge.a new control and evap motor WP2325482 0 tribles WP9791682 0 tribles WP3428970 tribles WPW10511937 0 tribles; ordrng 1 WP2325482 (hinge) and 1 WP9791682 (pin) and 1 WP3428970 (screw) and 1 WPW10511937 (thermostat)

We serviced a

WHIRLPOOL FREEZER

Model WZF56R16DW07

Near Petersburg, Virginia 23805

John P.

Job Details: 06/13/2022

"Upon arrival found unit satisfied and not running checked temp and was @ 9 degrees. Had Frost from top to bottom of evap. Unit came on and ran then went into defrost for couple mins. Unit was drawing 1amp. Andrew 7733871073 , stated to replace control replaced control unit came on and started to cool again before changing control unit head full frost pattern and they're coming out of vent was 1�"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDHW03

Near Ocean Pines, Maryland 21811

Michael E.

Job Details: 06/13/2022

"Upon arrival i tested temps and RC was running too cold...Some places in the upper 20s. When i replaced IM, at first it did not cycle. I unplugged unit and tested and now IM does cycle. Ordering control. Rescheduled for 6/20 PM prefered.; ordrng 1 W11399844 (control)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHV03

Near Bumpass, Virginia 23024

Thomas B.

Job Details: 06/13/2022

Cx complaint unit is not working properly inspected unit found small pieces of ice is making however not full trays found water valve is only putting small amount of water into tray and the ice maker is allowing proper time to fill ordering new dual water valve assy water dispenser is flowing properly plenty of volume; ordrng 1 W11482383 (Dual valve)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Virginia Beach, Virginia 23451

Jason T.

Job Details: 06/13/2022

"Cx complaint, no water from the dispenser, tested all circuits, verified vac voltage, found inlet valve solenoid shorted. Advised cx part is on order, scheduling return visit for Monday 06-20-2022 am appt requested.; ordrng 1 W11546685 (Inlet Valve)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KBLC36FKS00

Near Virginia Beach, Virginia 23451

Jason T.

Job Details: 06/13/2022

"Arrived on site to install parts ordered, found evaporator fan was missing parts in the box, called tech line and spoke with Bruce to document findings REF # 7733870278. Researching parts issue, cx will be called in reference to the repair, cx agreed. Part numbers provided by tech line : 282336 sub pack 2259188 harness ; O-emld tckt"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near Waverly, Virginia 23890

Zachery R.

Job Details: 06/13/2022

"cx complaint frost build at front of fc. checked unit, come to find warped door, not allowing gasket to seal to cabinet, called techline to document findings. spoke JR with replaced door and installed nameplate. door is now sealing to cabinet. 7733037114"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHM05

Near York, Pennsylvania 17404

Drew B.

Job Details: 06/13/2022

cx compoalint that unit is not cooling/ freezing as well as it should i found the unit to have good frost attern and when arrived found the fan motor had not been running i removed the cover found like sterofoam debris wedged in the fan acausing it not to spin. i removed and the fan spun right away amd started proper cooling unit appears to be operationapl now.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS576FIDB01

Near Lochearn, Maryland 21207

Keith H.

Job Details: 06/13/2022

cx complaint is no ice inspected unti and found the wiring from freezer door is damaged/spliced unit will need new door and 2 techs to install door; ordrng 1 LW10691237 (dor-fip)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF305ESS00

Near Rockville, Maryland 20852

Julian H.

Job Details: 06/13/2022

CX complaint about unit freezing items around back top shelve not making ice or dispensing water temp on arrival RC37* FC2* explained CX to avoid placed items closed to back wall and damper vent noticed that bail arm was set on 'off' position 90* with icemaker pushed down and cycled bypassing t&h cycled and filled with water dispenser working as well

We serviced a

WHIRLPOOL FREEZER

Model WZF34X16DW06

Near Suffolk, Virginia 23434

Zachery R.

Job Details: 06/13/2022

"cx complaint no cool, checked unit, temp at 33 degrees, fans are running. evap does not have a frost pattern, ohmed out evap thermistor, thermistor reading 1.3k ohms at 33 degrees, spoke with RX. was advised to replace thermistor, replaced thermistor, verified unit is starting to form frost pattern, advised cx to keep eye on temp before loading with product. ordering thermistor to replenish v/s. cx within 8 week grace period.; ordrng 1 WPW10383615 (thermistor)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAHB1

Near Goochland, Virginia 23063

Kyle A.

Job Details: 06/13/2022

Cx complaint of unit not washing. Did confirm found wash motor reading 8.4 ohms but control is only sending 2vac surges to the motor. Will need to return with control and sump just incase ; saved tckt

We serviced a

WHIRLPOOL FREEZER

Model WZF34X16DW00

Near Chesapeake, Virginia 23323

Anthony D.

Job Details: 06/13/2022

cx complaint unit not cooling checked unit found temp at room tempurature about 71degrees also found compressor at .34amps indicating a leak in the system. ordering parts for repair sealed system tech needed for return visit; ordrng 1 wpw10143759 (drier) and 1 w11506635 (coupler) and 1 W10858281 (evap) and 1 W10507884 (compressor)

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFC300ESS04

Near Arlington, Virginia 22206

Lloyd B.

Job Details: 06/13/2022

Cx complained the unit did not make ice. Inspected the unit and found that it dispenses water and the ice maker cycles but no water enters the IMA. The fill tube was frozen. Removed ice. There is a seaping water valve on the ice maker side. Unit needs new water valve; ordrng 1 WPW10420083 (water valve)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Chesapeake, Virginia 23325

Austin D.

Job Details: 06/13/2022

came out to replace the UI. disassembled the unit as needed. replaced the ui and tested operation. unit is responding to all commands.

We serviced a

WHIRLPOOL DRYER

Model WHD3090GW0

Near Edgewater, Maryland 21037

Kevin P.

Job Details: 06/13/2022

"cx complaint unit n ot drying found compressor not workin g voltage from control is good but compressor circuit reads open. pulled unit down to verify and found overload is open and compressor is way out of spec 51.6k two directions and 5.4 ohms the other, per andrew on techline the base is replaceable orderin base and seals and also needs thermal overload but it shares the same part number as the base so i assume it comes on the new compressor. return will need two techs and 2 counts to replace parts; ordrng 1 461970110101 (seal) and 1 W11095574 (base) and 1 461970110181 (seal)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBM03

Near Chambersburg, Pennsylvania 17202

Andrew S.

Job Details: 06/13/2022

Retrieved the data loggers.; saved tckt

We serviced a

WHIRLPOOL HOOD

Model WVW57UC6FS3

Near Fairfax, Virginia 22030

Carl R.

Job Details: 06/13/2022

Unit working properly. Cx os comparing the hood range to there previous hood range. Unit work properly

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHM08

Near Dumfries, Virginia 22026

Robert W.

Job Details: 06/13/2022

"CX Complaint is the unit door not closing properly and shelf not staying in place. Inspected unit and found the RC door not closing properly found the upper door hinge loose tighten and tested door is now closing properly, Also found shelf in door not secured in place properly reseatted and unit is now working properly."

We serviced a

WHIRLPOOL DRYER

Model MED5500FW0

Near Spotsylvania Courthouse, Virginia 22551

Tanner B.

Job Details: 06/13/2022

"Installed new idler pulley and belt, tested unit. job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ03

Near Richmond, Virginia 23236

Joseph D.

Job Details: 06/13/2022

"replaced cracked icemaker, unit no longer leaking."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM5

Near Virginia Beach, Virginia 23453

Carl A.

Job Details: 06/13/2022

"cx complaint of unit not draining,checkedu nit to find no error codes at ths time ,cfound the connector on drain pump not fully seated reseated conncetor tested unit works as designed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Falls Church, Virginia 22041

Lloyd B.

Job Details: 06/13/2022

Cx complained of door issues. Inspected the unit and found the bottom of the rc door right side is broken. Unit needs new door. Cx will call and speak with wp; ordrng 1 LW10858417 (ss door rh)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT112CZJW00

Near York Haven, Pennsylvania 17370

Bernard M.

Job Details: 06/13/2022

Cx address is wrong. Cx will caal for reschedule

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Spotsylvania Courthouse, Virginia 22553

Tanner B.

Job Details: 06/13/2022

"Installed new gearcase, clutch , leg ,.. recalibrated unit and ran diag. unit is now working as designed . job complete"

We serviced a

MAYTAG REFRIGERATOR

Model MSD2432GRW

Near Huntingtown, Maryland 20639

Shane B.

Job Details: 06/13/2022

"cx complaint is the ice maker not working. cx said it worked for a week, was running very loud. it now does not work and cx has water on the floor of the freezer section. ice on floor is being caused by clogged drain line. cleard drain line. IM is making a clicking nose and wheel does not advance. if i push the wheel inward slightly noise stops and wheel jerks back and forth but will not advance. unit will need new IM.; ordrng 1 D7824706Q (ice maker)"

We serviced a

MAYTAG REFRIGERATOR

Model MFT2772HEZ00

Near Richmond, Virginia 23233

Thomas B.

Job Details: 06/13/2022

Cx complaint unit is not working properly inspected unit removed and replaced the ui and led lights went to install the control no led lights came on after install reinstalled old board the led lights came on reordering the control board ; ordrng 1 W11224256 (cntrl-elec)

We serviced a

JENNAIR REFRIGERATOR

Model JS48PPDUDB02

Near Great Falls, Virginia 22066

Richard B.

Job Details: 06/13/2022

"CX complant. Fridge lost cooling , CX stated someone came out , stated unit was low on gas , filled unit and came back and stated same, CX called us. Inspected unit and found unit is not cooling , Fans are blowing but definet leak, as air is not cool , Will need two tech sealed system built in 48in , CX paying 120 service call and will decide what they want to do . Parts in stock, RB; ordrng 1 W11506635 (stub 20.50) and 1 WPW10143759 (dryer 19.10) and 1 W10841139 (compressor 291.88)"

We serviced a

MAYTAG DRYER

Model MEDC215EW

Near Jarvisburg, North Carolina 27947

Branden R.

Job Details: 06/13/2022

"cx complaint water in drum , checked unit found no errors stored to unit . disassembled and found blower wheel not fully seated causing rubbing on housing causing unit to have vary poor air flow . disassembled blower wheel and properly seated inside blower housing . tested unit is now running as it should with proper heating and air flow . advised cx to get vents cleaned to help with air flow unit is running as designed cx agreed ."

We serviced a

WHIRLPOOL REFRIGERATOR

Model MRT118FFFM04

Near Virginia Beach, Virginia 23454

Carl A.

Job Details: 06/13/2022

"cx complaint of unit not making ice,checked uni to find water valve broken on back side of unit,unit needes water vavle break down as follows 1/WP2315576service call break down as follows service call 120.00parts 72.16shipping 15.00labor 110.00sub total 317.16tax 4.33grand total 321.49; ordrng 1 WP2315576 (valve-inlt)"

We serviced a

MAYTAG DRYER

Model MED5630HW1

Near Washington, District of Columbia 20007

Roberto I.

Job Details: 06/13/2022

"Cx complaint noise during cycle. Tested unit, found vent pipe and washer drain hose rubbing againdt the back during cycle. Rerouted vent pipe and zip tied the washer drain hose with the water supply hoses. Also leveled the legs. Unit tested ok"

We serviced a

WHIRLPOOL OVEN

Model WOD51EC0HS02

Near Virginia Beach, Virginia 23451

Jason T.

Job Details: 06/13/2022

"Cx complaint, lower oven door not closing properly, UI-PANEL display keeps advancing the time. Advised cx UI-PANEL is on order, dispatch will call to schedule a return visit, cx agreed.; ordrng 1 W11297709 (UI-PANEL)"

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Chesapeake, Virginia 23323

Austin D.

Job Details: 06/13/2022

"cx complaint the unit is making a loud noise and walking all over the place during operation. checked the unit and found the level feet were unlevel. also i found that the rotor was not fully seated to the gearcase. this can cause abnormal noises during the spin/ wash cycle. therefore, i reseated the rotor to the gearcase and also leveld the unit out. tested the unit in high spin mode and normal cycle. unit is running as designed. if issue persists please call us back."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF590SAJM0

Near Ashburn, Virginia 20147

Ezra M.

Job Details: 06/13/2022

installed upper rack adjuster kit.

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Rockville, Maryland 20852

Julian H.

Job Details: 06/13/2022

CX complaint about unit just failed found a pc of the ring tub hanging out not cause by CX checked level & suspension resistance worked ok put unit on test mode no errors found is just defective materials on tub ring; ordrng 1 W10849477 (ring-tub)

We serviced a

WHIRLPOOL WASHER

Model WFW5605MW0

Near Portsmouth, Virginia 23701

Anthony D.

Job Details: 06/13/2022

"cx complaint unit not draining checked unit found f8e1 long fill code and f9e1 long drain code, had cx assist in unstacking dryer to acess washer drain pump checked good at 20ohms water valves checked good reassembled washer restacked dryer with cx help ordering control and pressure sensor for return visit; ordrng 1 W11316246 (pressure switch) and 1 W11583890 (control)"

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near Stevensville, Maryland 21666

Jonathon C.

Job Details: 06/13/2022

"replaced heater per special project. tested unit, unit working as designed, job is complete."

We serviced a

WHIRLPOOL OVEN

Model KFGD500ESS04

Near Gainesville, Virginia 20155

Demonte S.

Job Details: 06/13/2022

Installed the Bake Ignitor to the Lower Oven. Pre Heated the Oven. Unit is working as Designed. ( Please see Sd Pictures if any questions.)

We serviced a

WHIRLPOOL O.T.R MICROWAVE

Model WMH31017HZ7

Near Port Deposit, Maryland 21904

Alexander W.

Job Details: 06/13/2022

CX stated unit is vibrating while in use tested inspected and verified cx complant installed parts per previous diag found unit is still vibrating found turn table motor is defective causing vibrations. ordering motor cannot resched at this time due to SO part.; ordrng 1 W10642989 (turn table motor)

We serviced a

WHIRLPOOL DRYER

Model WED6620HC1

Near Easton, Maryland 21601

Jonathon C.

Job Details: 06/13/2022

need second tech for repair.; saved tckt

We serviced a

WHIRLPOOL WASHER

Model NTW4631BQ0

Near Newport News, Virginia 23607

Lucas R.

Job Details: 06/13/2022

"upon arrival, cx cancelled appt. after informing of fees."

We serviced a

WHIRLPOOL DRYER

Model MED6630HC1

Near Purcellville, Virginia 20132

Daniel J.

Job Details: 06/13/2022

noise from dryer installed new pulley replaced front two supports from van stock tested noise still present noise coming from near motor; ordrng 1 W11086656 (motor) and 1 WP3387747 (heater) and 2 WPW10314173 (support)s

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Georgetown, Delaware 19947

Andrew W.

Job Details: 06/13/2022

Cx stated unit has already been repaired. verified model/serial number. no services rendered. unit is working as designed. job complete

We serviced a

MAYTAG MICROWAVE

Model MVWP576KW0

Near Palmyra, Pennsylvania 17078

Justin L.

Job Details: 06/13/2022

cx complaint of ticking noise. was able to access unit and found F7E6 motor fault. ran diagnostic cycle and found unit to make noise during agitation. removed top and found whole basket agitating. inspected under unit and found failed actuator which in turn is causing wear on other parts. ordering parts for repair and spoke to TR and setting rteurn for wed 6/15/22; schdld next appmnt for 6/15 WED !

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near McLean, Virginia 22102

Jason A.

Job Details: 06/13/2022

CX complaint WASHER leaves black grease marks on fabrics. Damaged exterior cabinet. New cabinet also dented - see SDpics. Called office. If cabinet arrives damaged again ship to warehouse for inspection & 2nd tech will deliver. Replaced gearcase after cleaning grease. Manual agitate & spin. Test cold & hot water lines. Calibrate & ran test wash. Start NORMAL cycle & unit is advancing. NO LEAKS > JJ; ordrng 1 W10676680 (cabinet white - openb box & inspect if damage)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS335SDHM06

Near Fort Washington, Maryland 20744

Robert A.

Job Details: 06/13/2022

"I came to install the ordered parts. When I removed the ice from the evap I found the defrost connector was disconnected as well as the eap fan. I have seen this multiple times, I believe the position of the evap harness rest on the evap is causing the connectors to seperate. When ice forms inside the connector I think the ice is causing the connectors to seperate. I positioned the connector higher away from contact with the evap with a loose zip tie. The unit is working as designed."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS04

Near Fairfax, Virginia 22031

Jason A.

Job Details: 06/13/2022

CX complaint FRIGE not dispensing ice. Found ice bin full / ice door opens / auger motor runs. Ice block in chute & ice bin locked in. Used steam gun to clear ice block. Test ice cubed / crushed works > JJ

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ03

Near Bristow, Virginia 20136

Demonte S.

Job Details: 06/13/2022

Inspected the unit. Found that the cx is saying that the Refrigerator Right Door Gasket is ripping. Checked the Door Gasket. Found that the lower Gasket is splitting. Unit needs Door Gasket. ; ordrng 1 W10830274 (Whirlpool Refrigerator Door Gasket)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS04

Near Manakin-Sabot, Virginia 23103

Kyle A.

Job Details: 06/13/2022

"K134zr0ap1 Cx complainy of water print missing from the dispenser, missing shelf support and of torn gaskets. Did confirm and found missing brakey, missing print , and torn gaskets wipp need to return to replace.; ordrng 1 W10817921 (Stud) and 1 W11251709 (Water pad) and 2 W10917313 (Gaskets)s"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT511SZDM02

Near Richmond, Virginia 23230

Thomas B.

Job Details: 06/13/2022

Cx complaint unit is not working properly inspected unit found the heater sent is not the correct one for model took quick pics of the element and connections this element does not wrap around makes a U shape and only goes up to the connection on one side took quick pics; ordrng 1 WPW10316428 (heater)

We serviced a

KITCHENAID DISHWASHER

Model KDTM404EBS1

Near Davidsonville, Maryland 21035

Kevin P.

Job Details: 06/13/2022

"installed new sump assembly and lower spray arm, unit tests good, job complete."

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Easton, Maryland 21601

Jonathon C.

Job Details: 06/13/2022

"cx complaint, unit not completing cycke. replaced parts per prior diag. tested unit, unit working as designed. job is complete."

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFF507HPS02

Near Edgewater, Maryland 21037

Kevin P.

Job Details: 06/13/2022

"cx complaint water leaking out of ice maker persistently overfilling, ordering ice maker, fill valve, and u.i. all parts @ trbls; ordrng 1 W11579560 (ice maker) and 1 W11482383 (valve) and 1 W11405309 (u.i.)"

Contact Us

About Us