Service History 1104 - VIA Appliance

We serviced a

KITCHENAID RANGE

Model KOSE500ESS02

Near Fairfax, Virginia 22030

Christian C.

Job Details: 06/13/2022

"Cx complaint unit does not turn on. Inspected unit found F1E0 oven user interface error, and F2E1 stuck key. Called techline 7733863247 Tested oven sensor reading 1.07k ohms. Tested oven fans in relay mode. Running on both high and low. Tested unit in covection bake. Cooling fan is running. Cx paid in full.; ordrng 1 W11179310 (control)"

We serviced a

KITCHENAID RANGE

Model KOSE500ESS02

Near Fairfax, Virginia 22030

Christian C.

Job Details: 06/13/2022

We serviced a

WHIRLPOOL MICROWAVE

Model WMT50011KS02

Near Oakton, Virginia 22124

Christian C.

Job Details: 06/13/2022

"Installed door switch assembly, door motor, fuse, plate, and ui control. Unit still has previous issue will run for a few secs whatever mode or amount of time set and will beep as if cycle is completed. Control ordered was for ui. Found relay on ACU not secure to board. Ordering ACU.; ordrng 1 W11455479 (Appliance control)"

We serviced a

WHIRLPOOL MICROWAVE

Model WMT50011KS02

Near Oakton, Virginia 22124

Christian C.

Job Details: 06/13/2022

We serviced a

JENN-AIR OVEN

Model JJW2830IL01

Near Suffolk, Virginia 23437

Zachery R.

Job Details: 06/13/2022

"cx complaint lower oven not heating passed 100 degrees. checked unit, no fault codes present. tried removing unit from cabinet but unit is too close to wall and fridge. island is preventing me from moving fridge out of the way for oven dolley, ordering 2nd tech and parts to potentially complete repair. advised cx to use upper oven until lower oven is repaired.; ordrng 1 WP4449751 (thrmst-fix) and 1 W11449303 (console)"

We serviced a

JENN-AIR OVEN

Model JJW2830IL01

Near Suffolk, Virginia 23437

Zachery R.

Job Details: 06/13/2022

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM5

Near Washington, District of Columbia 20009

Samuel R.

Job Details: 06/13/2022

cx will need to remove molding get unit fully out.; snapped 2 QuickPics

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM5

Near Washington, District of Columbia 20009

Samuel R.

Job Details: 06/13/2022

cx will need to remove molding get unit fully out.; snapped 2 QuickPics

We serviced a

KITCHENAID DISHWASHER

Model KDTM354ESS3

Near Washington, District of Columbia 20009

Samuel R.

Job Details: 06/13/2022

cx complaint unit isnt leveled.inspected unit and could confirm cx complaint.leveled unit and unit is now working properly

We serviced a

KITCHENAID DISHWASHER

Model KDTM354ESS3

Near Washington, District of Columbia 20009

Samuel R.

Job Details: 06/13/2022

cx complaint unit isnt leveled.inspected unit and could confirm cx complaint.leveled unit and unit is now working properly

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SNHM06

Near Stone Ridge, Virginia 20105

Ezra M.

Job Details: 06/13/2022

"rc gasket out of place, found liner seperating at top of rc door, not holding gasket in place correctly. ordering door. also ordering sealant to go around liner and shell around fc door due to gaps.; ordrng 1 LW11258473 (fc door, stainless) and 1 WP482338 (adhesive)"

We serviced a

JENN-AIR REFRIGERATOR

Model JFFCC72EHL01

Near Falls Church, Virginia 22043

Emmanuel R.

Job Details: 06/13/2022

"Cs ja refrig fz door not closing sealing, Replaced RH and LH freezer door rails, inspected unit. Unit is working as designed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SNHM06

Near Stone Ridge, Virginia 20105

Ezra M.

Job Details: 06/13/2022

We serviced a

MAYTAG DRYER

Model MED5630HC2

Near Rehoboth Beach, Delaware 19971

Frederick R.

Job Details: 06/13/2022

"replaced top, drum, blower wheel and housing per prior diagnosis. Tested unit and it is working as designed. No more sounds. Job is complete"

We serviced a

MAYTAG DRYER

Model MEDB765FC0

Near Ashburn, Virginia 20148

Ezra M.

Job Details: 06/13/2022

"upon arrival, cust stated had breaker replaced last week, dryer has not tripped breaker since. replaced overlay, verified sound working properly, all buttons working normally."

We serviced a

WHIRLPOOL REFRIGERATOR

Model GI5SVAXVL01

Near Selbyville, Delaware 19975

Michael E.

Job Details: 06/13/2022

"CX complaint: leaking from IM and door gaskets starting to split. Tested and verified complaint. IB at 20 degrees, FC at 3 dgerees and RC at 38 degrees. Filled IB with solid ice, then was running over and out of unit. Ordering dual valve, damper, and 2 RC door gaskets. Rescheduled for 6/20 AM prefered.; ordrng 1 67006322 (water inlet valve) and 1 WPW10127427 (control) and 2 W11378944 (RC door gasket)s"

We serviced a

JENN-AIR REFRIGERATOR

Model JFFCC72EHL01

Near Falls Church, Virginia 22043

Emmanuel R.

Job Details: 06/13/2022

"Cs ja refrig fz door not closing sealing, Replaced RH and LH freezer door rails, inspected unit. Unit is working as designed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near Alexandria, Virginia 22310

David J.

Job Details: 06/13/2022

Cx complaint frost in freezer inspected unit and found huge gap on freezer door. Found that unit was dropped and damaged. Called techline and sent them pictures. They deemed it unrepairable. 7733863397 gave Cx customer care number.

We serviced a

MAYTAG DRYER

Model MED5630HC2

Near Rehoboth Beach, Delaware 19971

Frederick R.

Job Details: 06/13/2022

"replaced top, drum, blower wheel and housing per prior diagnosis. Tested unit and it is working as designed. No more sounds. Job is complete"

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near Alexandria, Virginia 22315

Lloyd B.

Job Details: 06/13/2022

Cx had a unit that needed the upgraded heater. Installed new element and the unit shall heat and not leak. Job complete

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS05

Near Aldie, Virginia 20105

Carl R.

Job Details: 06/13/2022

Food Freezing in Refrigeration Section - Refrigerator. Opened refrigerator and removed lower shelves to get to crisper wire harness and removed door. Removed crisper unit to access harness. Removed 2 plastic fastners. Removed the screws at the bottom of the crisper removed the 2 plastic covers and installed the new harness. Installed all parts that was removed unit working properly.

We serviced a

MAYTAG DRYER

Model MEDB765FC0

Near Ashburn, Virginia 20148

Ezra M.

Job Details: 06/13/2022

"upon arrival, cust stated had breaker replaced last week, dryer has not tripped breaker since. replaced overlay, verified sound working properly, all buttons working normally."

We serviced a

WHIRLPOOL REFRIGERATOR

Model GI5SVAXVL01

Near Selbyville, Delaware 19975

Michael E.

Job Details: 06/13/2022

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS3

Near Washington, District of Columbia 20003

Shawn D.

Job Details: 06/13/2022

replaced front panel glass and put name plate on and door seems good no defects that i can see. unit is good

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near Stevensville, Maryland 21666

Jonathon C.

Job Details: 06/13/2022

"replaced heater, per special project. tested unit, unit working as designed, job is complete."

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KPS0

Near Richmond, Virginia 23221

Joseph D.

Job Details: 06/13/2022

"unit with drain errors, long drain, found heat element leaking undrneath and tripping float valve. unit now working properly."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near Alexandria, Virginia 22310

David J.

Job Details: 06/13/2022

We serviced a

MAYTAG WASHER

Model MHW7000XW0

Near Washington, District of Columbia 20015

Roberto I.

Job Details: 06/13/2022

"Cx unable to talk to me, busy in a meeting. Housekeeper didn't know anything about payments, she tried several times to get in touch with her but no luck. I didn't leave quote and I didn't collected svc. Looks like the unit needs new bellow. If the cx calls in and we have to quote the repair on the phone, this should be for bellow WPW10237493 replacement.; ordrng 1 WPW10237493 (bellow)"

We serviced a

JENNAIR RANGE

Model JGRP436HL01

Near Crownsville, Maryland 21032

Alexander D.

Job Details: 06/13/2022

"replaced dsi board, tested and same issue. replaced acu, same issue, continuing to spark after ignition only on bake burner. checked bake orifice and it has 125 printed on it, should be correct. must be an issue with ignitor. also to check orifice i moved ignitor and burner asm off to the side exactly how service manual stated and after putting it back im not getting spark to burner anymore. ordering ignitor and convserion kit in case needed. call cx to schedule return visit once we have eta on parts; ordrng 1 W11355922 (bake ignitor) and 1 W11428599 (conversion kit)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB329DMBM02

Near Herndon, Virginia 20171

Richard B.

Job Details: 06/13/2022

"CX complant. Gasket dont seal. Inspected unit and found gasket dosent stay seated in groove. Seated new gasket and heated to fluff so gasket can seal. Advised to leave unit alone for two hours. Job completed, RB"

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near Alexandria, Virginia 22315

Lloyd B.

Job Details: 06/13/2022

Cx had a unit that needed the upgraded heater. Installed new element and the unit shall heat and not leak. Job complete

We serviced a

WHIRLPOOL WASHER

Model WFW3090JW0

Near Charlottesville, Virginia 22902

Kyle A.

Job Details: 06/13/2022

Cx conplaint of unit not completing wash cycle. Did confirm and found unit producing an f11 code and a fdl error. Found unit would only lock 1 out of 4 tries. Will need to return with control for f11 error and the lock for the fdl.; ordrng 1 W11574590 (Control) and 1 W11035628 (Door lock)

We serviced a

WHIRLPOOL COOKTOP

Model KICU509XBL00

Near Alexandria, Virginia 22310

David J.

Job Details: 06/13/2022

CX complaint cracked glass. Arrived and inspected unit and found all the glass had been removed off the cooktop with the cooktop still in the counter. Customer had advised me he was told to remove the glass from the cooktop. Went to install glass cooktop as stated in ticket. CX said that he wanted all the burners replaced because of the insulator was damaged from removing the glass. The springs on user interface were also tampered with and seem to be pulled up. Spoke with Office and Mark and sent pictures. Customer did not want anything installed until these things were figured out.; ordrng 1 Wpw10396615 (User interface control) and 1 Wpw10396549 (Right front burner) and 1 W10396547 (Hot plate burner) and 1 Wpw10396548 (Left front and rear burner)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS05

Near Aldie, Virginia 20105

Carl R.

Job Details: 06/13/2022

We serviced a

WHIRLPOOL REFRIGERATOR

Model KFXS25RYMS1

Near Falls Church, Virginia 22043

Emmanuel R.

Job Details: 06/13/2022

"Cs Water in leaking from the bottom of unit, confirmed complaint. Found the floor of the freezer to have a large sheet of ice and drain is frozen over too. I noticed customer has a large amount of food in the freezer not allowing door to close properly. I defrosted freezer and cleared drain, advised customer that doors need to be able to close properly. Heater element does turn on unit is defreezing ok."

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS3

Near Washington, District of Columbia 20003

Shawn D.

Job Details: 06/13/2022

replaced front panel glass and put name plate on and door seems good no defects that i can see. unit is good

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDEM01

Near Vienna, Virginia 22181

Christian C.

Job Details: 06/13/2022

"Cx complaint RC section frosting in the back. Inspected unit found both evaps frosted over. Defrosted both evaps. RC evap has signs of refrigerant leak mastic tape dissolved and copper tubing corroded. Ordering controls, ui, compressor, and RC evap. Needs SS tech 3-count.; ordrng 1 W10849460 (ui) and 1 W10830278 (power board) and 1 W10843055 (main control) and 1 W10832994 (compressor) and 1 WPW10143759 (drier) and 1 WPW10608485 (RC evap) and 1 W11506635 (coupler)"

We serviced a

JENN-AIR HOOD

Model JXW8536HS

Near Fairfax Station, Virginia 22039

Lloyd B.

Job Details: 06/13/2022

"Cx complained the leds would flicker. Inspected the unit and found now the lights though recieving power, no longer turn on. There is a vid of the flickering. Unit needs new led panel; ordrng 1 W11321564 (panel)"

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near Stevensville, Maryland 21666

Jonathon C.

Job Details: 06/13/2022

"replaced heater, per special project. tested unit, unit working as designed, job is complete."

We serviced a

AMANA MICROWAVE

Model AMV2307PFS05

Near Reston, Virginia 20191

Richard B.

Job Details: 06/13/2022

"CX complant. Bulb not working.after repair. Prior diagnosis found bulb was needed, Installed bulb and cycled power, Lights working as designed. Job completed, RB"

We serviced a

JENN-AIR REFRIGERATOR

Model JF36NXFXDE01

Near McLean, Virginia 22101

Emmanuel R.

Job Details: 06/13/2022

"Cs flap at the top of the freezer section is broken, confirmed complaint the air deflector on the top of the freezer is not sticking to the roof of the freezer, its hanging down and hitting the door when you close it. The sticky double sides tape is defective, air deflector is not functioning as designed. Ordering air deflector, Also leveled unit because customer was complaining about the doors not aligning correctly. I adjusted the feet and aligned the door to the best of my ability.; ordrng 1 W10710400 (deflector)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS335SDHM03

Near Ashburn, Virginia 20148

Ezra M.

Job Details: 06/13/2022

"cust thought unit still in 1 year warrant, did not realize it had been more than a year, refused further service."

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KPS0

Near Richmond, Virginia 23221

Joseph D.

Job Details: 06/13/2022

"unit with drain errors, long drain, found heat element leaking undrneath and tripping float valve. unit now working properly."

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Washington, District of Columbia 20003

Shawn D.

Job Details: 06/13/2022

inspected unit for bad heater and confirmed bad heater. replaced heater then tested no leaks. unit is good

We serviced a

MAYTAG DRYER

Model MEDB765FC0

Near Arlington, Virginia 22213

Emmanuel R.

Job Details: 06/13/2022

"sr-7733868221 techline, Tried to replaced the motor but the new motor has a blue wire going in place of where the belt switch goes, tried calling techline for help but they couldnt do anything for me. part# matches and its almost identical besides that blue wire , the old motor doesnt have that wire. I was asked to put this into parts research, i took plenty of pics, i had to put the old motor back with the new blower wheel since the old wheel doesnt survive disassembly. Customer is very understanding but still wants to have the work done.; snapped 3 QuickPics"

We serviced a

MAYTAG WASHER

Model MHW7000XW0

Near Washington, District of Columbia 20015

Roberto I.

Job Details: 06/13/2022

We serviced a

WHIRLPOOL DRYER

Model WED5620HW2

Near Arlington, Virginia 22207

Emmanuel R.

Job Details: 06/13/2022

"Cs unit is making noise, noise must be coming after a few loads when unit is really hot, squealing and vibration. Roller wheels and belt tensioner bearings are making excessive noise. Ordering rollers and tensioner.; ordrng 4 WPW10314173 (roller wheels)s and 1 W10837240 (idler pulley)"

We serviced a

JENNAIR RANGE

Model JGRP436HL01

Near Crownsville, Maryland 21032

Alexander D.

Job Details: 06/13/2022

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB329DMBM02

Near Herndon, Virginia 20171

Richard B.

Job Details: 06/13/2022

We serviced a

WHIRLPOOL WASHER

Model WFW3090JW0

Near Charlottesville, Virginia 22902

Kyle A.

Job Details: 06/13/2022

We serviced a

WHIRLPOOL COOKTOP

Model KICU509XBL00

Near Alexandria, Virginia 22310

David J.

Job Details: 06/13/2022

We serviced a

KITCHENAID ICE MAKER

Model KUIX535HPS00

Near Richmond, Virginia 23226

Joseph D.

Job Details: 06/13/2022

"unit with failed reservoir drain pump, must replace; ordrng 1 W11539855 (reservoir drain pump)"

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ0

Near Powhatan, Virginia 23139

Chris B.

Job Details: 06/13/2022

cx complaint unit will not wash inspeceted unit confirmed cx complaint found bad winding in sump unit will not wash dishes ordering sump W11416363; ordrng 1 W11416363 (sump)

We serviced a

WHIRLPOOL REFRIGERATOR

Model KFXS25RYMS1

Near Falls Church, Virginia 22043

Emmanuel R.

Job Details: 06/13/2022

We serviced a

WHIRLPOOL DISHWASHER

Model WDF590SAJM0

Near Midlothian, Virginia 23113

Joseph D.

Job Details: 06/13/2022

"unit with failed adjusters, must replace to enable proper use of top rack and leak issues.; ordrd 1 W10712395 (adjuster)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHB04

Near Selbyville, Delaware 19975

Michael E.

Job Details: 06/13/2022

CX complaint: filter stuck and damper making bad sound. Tested and verified complaint. I was able to get filter out but the housing will not bring the new filter into position. Also damper is struggling and making a loud sound. Ordering damper and filter housing. Cannot reschedukle due to BO parts.; ordrng 1 WPW10394053 (housing) and 1 W11236851 (diffuser)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDEM01

Near Vienna, Virginia 22181

Christian C.

Job Details: 06/13/2022

We serviced a

WHIRLPOOL RANGE

Model KVWB400DSS4

Near Woodbridge, Virginia 22192

Lloyd B.

Job Details: 06/13/2022

"Cx complained the lights did not work. Inspected the unit and found they were off but, if the harness was moved, the lights came on. The connector was backing out of the harness. Pushed it back in and reconnected and the lights now work. Job complete If cx calls back, order 1 W11493395 led"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WUI75X15HZ00

Near Arlington, Virginia 22207

Emmanuel R.

Job Details: 06/13/2022

"Cs icemaker not making ice, I found that the water valve is restricted not allowing sufficient water into the unit it humms really loud it it only trickles water in. ice bin therm. omed out ok, Recirc.pump ok , water is freezing thin sheet of ice. Ordering water water. customer owes for labor on return visit; ordrng 1 WPW10217918 (valve)"

We serviced a

JENN-AIR HOOD

Model JXW8536HS

Near Fairfax Station, Virginia 22039

Lloyd B.

Job Details: 06/13/2022

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Fort Washington, Maryland 20744

Robert A.

Job Details: 06/13/2022

I installed the ordered part and tested the unit for the cx. The unit is working as designed.

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Mineral, Virginia 23117

Thomas B.

Job Details: 06/13/2022

Cx complaint unit is not working properly inspected unit removed and replaced the heating element per service pointer tested and inspected for proper use unit now functions normally

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Hopewell, Virginia 23860

John P.

Job Details: 06/13/2022

Switch separated from knob ordering knob switch and control also found control power cycling continuously and unable to get in test mode; ordrng 1 WPW10285517 (Switch) and 1 WPW10562155 (Knob) and 1 W11399433 (Control)

We serviced a

AMANA MICROWAVE

Model AMV2307PFS05

Near Reston, Virginia 20191

Richard B.

Job Details: 06/13/2022

"CX complant. Bulb not working.after repair. Prior diagnosis found bulb was needed, Installed bulb and cycled power, Lights working as designed. Job completed, RB"

We serviced a

JENN-AIR REFRIGERATOR

Model JF36NXFXDE01

Near McLean, Virginia 22101

Emmanuel R.

Job Details: 06/13/2022

We serviced a

KITCHENAID DISHWASHER

Model MDB9959SKZ0

Near Ocean City, Maryland 21842

Michael E.

Job Details: 06/13/2022

Upon arrival i found the unit has a different model and serial than we had in system. This serial number is not included in the units that need element replaced. CX had taken his original unit back where he purchased it from and got this unit instead. Model and serial numbers are now correct. Unit is working properly. Job is complete

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS02

Near ,

Andrew W.

Job Details: 06/13/2022

Cx complaint is unit making rattling sound. inspected and verified complaint. removed back panel from unit and found dryer pressed against copper line feeding into the cabinet. gently separated lines so they were not touching. cx stated sound was still present. identified the compressor as the source of the noise. noise was normal and referred cx to use and care guide referencing normal sounds with coolant in lines expanding and compressor coming on and off. unit is working as designed. job complete.

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Branchville, Virginia 23828

Zachery R.

Job Details: 06/13/2022

"replaced heater, cx stated they had to do something in particular to install unit, advised cx if any issues contact VIA office."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS335SDHM03

Near Ashburn, Virginia 20148

Ezra M.

Job Details: 06/13/2022

"cust thought unit still in 1 year warrant, did not realize it had been more than a year, refused further service."

We serviced a

KITCHENAID DISHWASHER

Model KDTM704KPS0

Near Ashburn, Virginia 20147

Ezra M.

Job Details: 06/13/2022

"installed new heater, verified no leaks, ran test cycle, no leaks, no errors."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM03

Near Washington, District of Columbia 20008

Roberto I.

Job Details: 06/13/2022

"CX complaint noise from the back.Unable to confirm any noise. Pulled unit out and removed back cover, found tube rubbibg against the cabinet. Slightly bent the tube to separate it from the cabinet. I did not see any other issue. Compressor and fans ok, damper ok."

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Washington, District of Columbia 20003

Shawn D.

Job Details: 06/13/2022

inspected unit for bad heater and confirmed bad heater. replaced heater then tested no leaks. unit is good

We serviced a

AMANA DRYER

Model NED4655EW1

Near Petersburg, Virginia 23805

John P.

Job Details: 06/13/2022

CX complaint unit not coming on checked unit and found door switch not seeing door closed causing unit to not come on replaced door switch tested working as designed

We serviced a

WHIRLPOOL FREEZER

Model WRS321SDHZ08

Near Ocean Pines, Maryland 21811

Michael E.

Job Details: 06/13/2022

CX complaint: evap freezing up. Tested and verified complaint. CX had defrosted and at this time temps are correct in FC and RC. In diagnostic mode heater did not activate. Evap fan working well. No gasket leaks. Ordering evap harness. Rescheduled for 6/20 any time; ordrng 1 W11565110 (evap harness)

We serviced a

MAYTAG DRYER

Model MEDB765FC0

Near Arlington, Virginia 22213

Emmanuel R.

Job Details: 06/13/2022

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBM03

Near Stafford, Virginia 22554

Robert W.

Job Details: 06/13/2022

"CX Complaint is the unit isnt making ICE. Inspected unit and found ice level sensor is working properly, Ran diag on IM and found error E2 motor lost position ran harvest test and found the IM not harvesting IM is getting good power. Unit will need new IM and washer; ordrng 1 WP487802 (Washer for lf RC door) and 1 W11483245 (IM)"

We serviced a

WHIRLPOOL MICROWAVE

Model WOC54EC0HS03

Near Fredericksburg, Virginia 22406

Robert W.

Job Details: 06/13/2022

"CX Complaint is the unit isnt heating, Inspected unit and found error code F1E5 and F1E6 pulled unit and tested 4903 relay and found its getting power in but no power out CX states unit stoped heating first and now the 4903 relay is just clicking when unit is running. Ordering ACU and Mag; ordrng 1 W11346197 (Mag) and 1 W11325603 (MW ACU)"

We serviced a

WHIRLPOOL DRYER

Model WED5620HW2

Near Arlington, Virginia 22207

Emmanuel R.

Job Details: 06/13/2022

We serviced a

KITCHENAID REFRIGERATOR

Model KBFN402ESS02

Near McLean, Virginia 22101

Jason A.

Job Details: 06/13/2022

CX complaint LEDs are dim or flickering. Replaced all 10 LEDs & test all are working & same brightness S84638 > JJ

We serviced a

WHIRLPOOL OVEN

Model MGT8720DS00

Near Centreville, Maryland 21617

Alexander W.

Job Details: 06/13/2022

CX stated upper oven not working tested inspected and verified cx complaint found broil works in the upper oven but bake does not.ignitor comes on but nothing starts. found ignitor is defective gave CX qoute for ignitor replacement CX paid 305.70 by CC owes 110 upon return. resched for friday 6/17/22; ordrng 1 WPW10324738 (bake ignitor)

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRMF706ESS01

Near Rehoboth Beach, Delaware 19971

Frederick R.

Job Details: 06/13/2022

"CX complaint is no cool and power issues. Inspected/tested and verified complaint. Found RC at 49 and FC at 22. No sign of drain tube being clogged. Could not verify power issue because it did not happen in front of me. Ran test 4 and all fans and compressor run, 3 way valve also working. No frost pattern on RC. CX states lights go out and unit powers down. They reset the breaker and it comes back on. Also breaker not tripping. Ordering control, pantry harness(paid for by CX) and compressor, RC evap, V drier and coupler which are CBE. Charged CX 120 SC fee and non CBE parts as well as 15 for shipping. CX paid 409.39 by AMEX. Cannot reschedule at this time. 3 CT SS Job; ordrng 1 WPW10675033 (cntrl-elec) and 1 W11170612 (harns-wire) and 1 W10832994 (compressor) and 1 W11492867 (RC evaporator) and 1 WPW10143759 (dryer) and 1 W11506650 (coupler)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHV03

Near Silver Spring, Maryland 20904

Dustin F.

Job Details: 06/13/2022

"CX Complaint Not Making IceFound Ice Maker Tube Frozen, used steamer to thaw it out.Ran Diagnostic, ice maker operated as intended. charged CX 120 for Service Call via Credit Card"

We serviced a

MAYTAG O.T.R MICROWAVE

Model MMV5227JZ0

Near Crofton, Maryland 21114

Alexander D.

Job Details: 06/13/2022

"cx complaint smoke detector goes off when running hood fan, previous unit didnt do this. inspected unit and verified complaint. after talking with cx found last microwave was not set up to exhaust out vent. found vent is just a hole in the wall that leads to laundry room, doesnt even go outside. advised cx i can either flip blower motor back to exhaust out top of unit or he can have a handyman correctly install a vent. cx wants me to flip blower back. flipped motor to exhaust out top of unit. tested unit. advised cx to monitor and call back if issues persist."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507ESS01

Near Great Falls, Virginia 22066

Richard B.

Job Details: 06/13/2022

"CX complant. Water under drawers . Prior diagnosis found drain tube was needed. Inspected unit and found drain pan is warped and holding water , Will need drin pan and not drain tube. CX owes 110 labor. Charged difference for drain tube return and dripp pan kit. 50.60 RB. .; ordrng 1 W11457241 (drain pan 72.27)"

We serviced a

JENNAIR DISHWASHER

Model JDB9200CWX2

Near Great Falls, Virginia 22066

Richard B.

Job Details: 06/13/2022

"CDX complant. Dishracks roll out. Found dishwasher feet in lowest position . Elivated legs so machine is leaning back , And drawers dont roll out. . Job completed, Lots of mouse droppings underneath dishwasher. RB"

We serviced a

WHIRLPOOL RANGE

Model WFG550S0LZ0

Near Silver Spring, Maryland 20901

Dustin F.

Job Details: 06/13/2022

"CX Complaint Burner ExplodedReplaced Burners with parts ordered. Tested, Range Works as intended."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB533CZJW00

Near Washington, District of Columbia 20036

Samuel R.

Job Details: 06/13/2022

cx complaint unit is not cooling in fridge section.inspected unt and found evap to be frozen.found heater not to come on.unit will need a new heater.hester can be changed without removing evap.cx will defrost unit to make repair quicker called into office to reschudle and order part; ordrng 1 W11394622 (evap cover)

We serviced a

KITCHENAID ICE MAKER

Model KUIX535HPS00

Near Richmond, Virginia 23226

Joseph D.

Job Details: 06/13/2022

"unit with failed reservoir drain pump, must replace; ordrng 1 W11539855 (reservoir drain pump)"

We serviced a

JENNAIR REFRIGERATOR

Model JFC2089BEP01

Near Washington, District of Columbia 20001

Samuel R.

Job Details: 06/13/2022

x cancelled unit

We serviced a

MAYTAG O.T.R MICROWAVE

Model MMV4205DS1

Near Washington, District of Columbia 20001

Samuel R.

Job Details: 06/13/2022

cx cancelled at door gonna replace unit

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ0

Near Powhatan, Virginia 23139

Chris B.

Job Details: 06/13/2022

cx complaint unit will not wash inspeceted unit confirmed cx complaint found bad winding in sump unit will not wash dishes ordering sump W11416363; ordrng 1 W11416363 (sump)

We serviced a

MAYTAG RANGE

Model MGS8800FZ1

Near Selbyville, Delaware 19975

Frederick R.

Job Details: 06/13/2022

"Replaced left and right front orfice assemblies, burner head kit. Could not replace manifold because wrong part was shipped. Spoke to Haley. 9 in stock at WP. Whistling noise still present. Office to reschedule. Please check part to make sure it is right part before dispatching; ordrng 1 W11356350 (manifold)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF590SAJM0

Near Midlothian, Virginia 23113

Joseph D.

Job Details: 06/13/2022

"unit with failed adjusters, must replace to enable proper use of top rack and leak issues.; ordrd 1 W10712395 (adjuster)"

We serviced a

JENN-AIR REFRIGERATOR

Model JUD24FCERS00

Near Ocean City, Maryland 21842

Frederick R.

Job Details: 06/13/2022

Spoke to Donnie Mull who is the manager of the boat. States no one informed him that the unit needs to be made accessible. He has now officially been informed. This is screwed into the cabinets at several point. Spoke to Katie and she is sending ME here on Friday and ME is to call FR. Not returning with any parts because this unit has never been pulled out to perform a prioper diagnosis. No fans running but compressor is. Control has been replaced. ME only tech in area available on Friday.; saved tckt

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Midlothian, Virginia 23113

Joseph D.

Job Details: 06/13/2022

replaced filterhousing and filter no longer shooting out of housing

We serviced a

JENN-AIR MICROWAVE

Model JMW2427IM02

Near Potomac, Maryland 20854

Julian H.

Job Details: 06/13/2022

7733861915CX complaint about unit arching found wave guide burning call TL foud that it was only wave guide ordering parts; ordrng 2 W10915651 (cover-plt)s

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHB04

Near Selbyville, Delaware 19975

Michael E.

Job Details: 06/13/2022

We serviced a

WHIRLPOOL WASHER

Model WFW6620HC0

Near Georgetown, Delaware 19947

Andrew W.

Job Details: 06/13/2022

"Called office, this is a duplicate ticket from po 593555"

We serviced a

KITCHENAID DISHWASHER

Model KDTM354ESS3

Near Stevensville, Maryland 21666

Jonathon C.

Job Details: 06/13/2022

"cx complaint, unit not draining, tested, inspected unit. unable to verifiy complaint. tested drain 10-15 times, unit drained properly. i believe there was something stuck in the disposal, but i was not able to verifiy. unit working as designed, job is complete."

We serviced a

WHIRLPOOL RANGE

Model KVWB400DSS4

Near Woodbridge, Virginia 22192

Lloyd B.

Job Details: 06/13/2022

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