We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Cheltenham, Maryland 20623
Mitchell H.
Job Details:
06/13/2022
cx complaint unit gives out cubed ice on crushed. inspected unit and out of 2 large mcdonalds cups of crushed ice i got maybe 3-4 partial cubes. not full cubes just partial. i informed cx this cant really be avoided as every single time you dispense ice it will be different. she said it was never like this and shes calling whirlpool. informed her unit is working as desinged and job is completed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Cheltenham, Maryland 20623
Mitchell H.
Job Details:
06/13/2022
cx complaint unit gives out cubed ice on crushed. inspected unit and out of 2 large mcdonalds cups of crushed ice i got maybe 3-4 partial cubes. not full cubes just partial. i informed cx this cant really be avoided as every single time you dispense ice it will be different. she said it was never like this and shes calling whirlpool. informed her unit is working as desinged and job is completed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Strasburg, Virginia 22657
Daniel J.
Job Details:
06/13/2022
installed new fan confirmed turning found black soot on mullion ordering new mullion; ordrng 1 WPW10624451 (mullion)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Strasburg, Virginia 22657
Daniel J.
Job Details:
06/13/2022
installed new fan confirmed turning found black soot on mullion ordering new mullion; ordrng 1 WPW10624451 (mullion)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT780SAEM0
Near Winchester, Virginia 22602
Daniel J.
Job Details:
06/13/2022
installed new rack adjusters
We serviced a
WHIRLPOOL DISHWASHER
Model WDT780SAEM0
Near Winchester, Virginia 22602
Daniel J.
Job Details:
06/13/2022
installed new rack adjusters
We serviced a
KITCHENAID O.T.R MICROWAVE
Model KMHS120ESS11
Near Aldie, Virginia 20105
Ezra M.
Job Details:
06/13/2022
installed new door. cust paid in full last visit.
We serviced a
KITCHENAID O.T.R MICROWAVE
Model KMHS120ESS11
Near Aldie, Virginia 20105
Ezra M.
Job Details:
06/13/2022
installed new door. cust paid in full last visit.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMHV03
Near Washington, District of Columbia 20012
Roberto I.
Job Details:
06/13/2022
"Replaced and teste4d icemaker, it cycled but didn't fill. Water supply ok and fill tube ok. Water valve made a humming noise but didn't open. Ordering inlet valve W11519244.; ordrng 1 W11519244 (inlet valve)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMHV03
Near Washington, District of Columbia 20012
Roberto I.
Job Details:
06/13/2022
"Replaced and teste4d icemaker, it cycled but didn't fill. Water supply ok and fill tube ok. Water valve made a humming noise but didn't open. Ordering inlet valve W11519244.; ordrng 1 W11519244 (inlet valve)"
We serviced a
WHIRLPOOL DRYER
Model MED5500FW0
Near Yorktown, Virginia 23692
Lucas R.
Job Details:
06/13/2022
"cx complaint unit not starting, checked unit found 120 vac to motor relay on control, 0 vac output, jumpered relay motor started, all other loads checked good, ordering control, 8 at tribles, cx paid in full.; ordrng 1 W11537215 (control)"
We serviced a
WHIRLPOOL DRYER
Model MED5500FW0
Near Yorktown, Virginia 23692
Lucas R.
Job Details:
06/13/2022
"cx complaint unit not starting, checked unit found 120 vac to motor relay on control, 0 vac output, jumpered relay motor started, all other loads checked good, ordering control, 8 at tribles, cx paid in full.; ordrng 1 W11537215 (control)"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM354DSS4
Near Ellicott City, Maryland 21042
Robert L.
Job Details:
06/13/2022
"upon arrival inspected new sump found damaged SEE PICS, reordering sump (6 tribs) and scheduling for weds 6/15; ordrng 1 W10805015 (pump&motor)"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM354DSS4
Near Ellicott City, Maryland 21042
Robert L.
Job Details:
06/13/2022
"upon arrival inspected new sump found damaged SEE PICS, reordering sump (6 tribs) and scheduling for weds 6/15; ordrng 1 W10805015 (pump&motor)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near ,
Andrew W.
Job Details:
06/13/2022
Cx complaint is dishwasher not cleaning dishes. tested and inspected and verified complaint. Cx states unit has never washed/cleaned dishes. verified punch out on garbage disposal for draining. tested unit and unit was not getting water. checked water valve under the sink and found it turned off. turned on water valve and tested unit. unit is working as designed. informed cx on use of rinse aid and Affresh. job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near ,
Andrew W.
Job Details:
06/13/2022
Cx complaint is dishwasher not cleaning dishes. tested and inspected and verified complaint. Cx states unit has never washed/cleaned dishes. verified punch out on garbage disposal for draining. tested unit and unit was not getting water. checked water valve under the sink and found it turned off. turned on water valve and tested unit. unit is working as designed. informed cx on use of rinse aid and Affresh. job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near ,
Andrew W.
Job Details:
06/13/2022
"Cx complaint is unit water has odor. tested and verified complaint. sampled water in other sources in the house (bathroom and kitchen sink) water tasted fine, tasted water from unit and water had a stronger taste. checked inlet valve, water filter, filter housing and reservoir. didn't see anything out of norm that would cause taste. took water line into the unit from the wall off and tested water at the house line in. cx sampled with me and confirmed the taste was coming prior to entering the unit. unit is working as designed, job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near ,
Andrew W.
Job Details:
06/13/2022
"Cx complaint is unit water has odor. tested and verified complaint. sampled water in other sources in the house (bathroom and kitchen sink) water tasted fine, tasted water from unit and water had a stronger taste. checked inlet valve, water filter, filter housing and reservoir. didn't see anything out of norm that would cause taste. took water line into the unit from the wall off and tested water at the house line in. cx sampled with me and confirmed the taste was coming prior to entering the unit. unit is working as designed, job complete."
We serviced a
WHIRLPOOL RANGE
Model MGR8800FZ2
Near Upper Marlboro, Maryland 20772
Mitchell H.
Job Details:
06/13/2022
cx complaint units right rear burner is not igniting. inspected unti and found complaint. units RR igniter is sparking under cooktop and not making it to burner cap. units igniter is bad. ordering RR igniter for return visit. cx would like me back if possible; ordrng 1 W11453920 (right rear igniter)
We serviced a
WHIRLPOOL RANGE
Model MGR8800FZ2
Near Upper Marlboro, Maryland 20772
Mitchell H.
Job Details:
06/13/2022
cx complaint units right rear burner is not igniting. inspected unti and found complaint. units RR igniter is sparking under cooktop and not making it to burner cap. units igniter is bad. ordering RR igniter for return visit. cx would like me back if possible; ordrng 1 W11453920 (right rear igniter)
We serviced a
WHIRLPOOL WASHER
Model MVWP575GW1
Near Woodstock, Maryland 21163
Keith H.
Job Details:
06/13/2022
cx says she has 5yr extended warranty on unit advised cx to call and have job set up properly
We serviced a
WHIRLPOOL WASHER
Model MVWP575GW1
Near Woodstock, Maryland 21163
Keith H.
Job Details:
06/13/2022
cx says she has 5yr extended warranty on unit advised cx to call and have job set up properly
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS2
Near Stephenson, Virginia 22656
Daniel J.
Job Details:
06/13/2022
customers mom asnwered the door let me in customer came down stairs and stated he never set appointmet up for this time schedule wants to be seen friday at 10; schdld next appmnt for 6/17 FRI 10-1
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS2
Near Stephenson, Virginia 22656
Daniel J.
Job Details:
06/13/2022
customers mom asnwered the door let me in customer came down stairs and stated he never set appointmet up for this time schedule wants to be seen friday at 10; schdld next appmnt for 6/17 FRI 10-1
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Virginia Beach, Virginia 23452
Jason T.
Job Details:
06/13/2022
"Cx was contacted by Whirlpool in reference to the unit, installed pre-i'd heater assembly P/N W11537778 per Technical Service Pointer W11540964. Ran factory diagnostic test to calibrate and verify unit operation, no leaks detected...working as designed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Virginia Beach, Virginia 23452
Jason T.
Job Details:
06/13/2022
"Cx was contacted by Whirlpool in reference to the unit, installed pre-i'd heater assembly P/N W11537778 per Technical Service Pointer W11540964. Ran factory diagnostic test to calibrate and verify unit operation, no leaks detected...working as designed."
We serviced a
MAYTAG REFRIGERATOR
Model MRT311FFFZ00
Near Chantilly, Virginia 20151
Carl R.
Job Details:
06/13/2022
Not Cooling - SP W11174997 - PRE-ID Review Service Pointer before attempting Sealed System. Inspected unit and found that the freezer is warm. Remove rear panel and found ice on evaporator and thermistor. Removed ice so unit could work until proper procedure of new thermistor is replaced. Cx needs thermistor in freezer. ; ordrng 1 WPW10384183 (Thermistor)
We serviced a
MAYTAG REFRIGERATOR
Model MRT311FFFZ00
Near Chantilly, Virginia 20151
Carl R.
Job Details:
06/13/2022
Not Cooling - SP W11174997 - PRE-ID Review Service Pointer before attempting Sealed System. Inspected unit and found that the freezer is warm. Remove rear panel and found ice on evaporator and thermistor. Removed ice so unit could work until proper procedure of new thermistor is replaced. Cx needs thermistor in freezer. ; ordrng 1 WPW10384183 (Thermistor)
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29PBMS03
Near Centreville, Virginia 20121
Carl R.
Job Details:
06/13/2022
"Not cooling. Fan is running, compressor is running, but low on gas? There may be a leak bc .. . .air isn’t circulating therefore not cooling properly. Freezer temp is too high - not freezing. Opened freezer door heard fan, seen no ice on bottom freezer evaporator. Opened refrigerator door removed crisper drawer and see ice on evap cover. Needs new evap kit. S code s16360.; ordrng 1 W11457241 (Evap cover kit)"
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29PBMS03
Near Centreville, Virginia 20121
Carl R.
Job Details:
06/13/2022
"Not cooling. Fan is running, compressor is running, but low on gas? There may be a leak bc .. . .air isn’t circulating therefore not cooling properly. Freezer temp is too high - not freezing. Opened freezer door heard fan, seen no ice on bottom freezer evaporator. Opened refrigerator door removed crisper drawer and see ice on evap cover. Needs new evap kit. S code s16360.; ordrng 1 W11457241 (Evap cover kit)"
We serviced a
KITCHENAID REFRIGERATOR
Model KBSN608ESS01
Near Fredericksburg, Virginia 22406
Tanner B.
Job Details:
06/13/2022
"The units single point leds failing, unit needs new 3 point leds . also the RC Bin seal failed , not allowing bin to seal properly.. needs new rc bin.. the fc bin front failed not allowing food to stay in bin / falling out .. needs bin(s) and led(s); ordrng 12 W11484836 (led)s and 1 W11348580 (bin -rc) and 1 WP2256271 (bin front-fc)"
We serviced a
KITCHENAID REFRIGERATOR
Model KBSN608ESS01
Near Fredericksburg, Virginia 22406
Tanner B.
Job Details:
06/13/2022
"The units single point leds failing, unit needs new 3 point leds . also the RC Bin seal failed , not allowing bin to seal properly.. needs new rc bin.. the fc bin front failed not allowing food to stay in bin / falling out .. needs bin(s) and led(s); ordrng 12 W11484836 (led)s and 1 W11348580 (bin -rc) and 1 WP2256271 (bin front-fc)"
We serviced a
MAYTAG O.T.R MICROWAVE
Model MMV4206FZ6
Near Middletown, Delaware 19709
Taylor F.
Job Details:
06/13/2022
"Cx complaint is light staying on. Tested insepcted and verifed complaint. Found the control to be defective causing the light to stay on. Ordering control, cannot reschedule at this time due to SO parts.; ordrng 1 W11256464 (cntrl-elec)"
We serviced a
MAYTAG O.T.R MICROWAVE
Model MMV4206FZ6
Near Middletown, Delaware 19709
Taylor F.
Job Details:
06/13/2022
"Cx complaint is light staying on. Tested insepcted and verifed complaint. Found the control to be defective causing the light to stay on. Ordering control, cannot reschedule at this time due to SO parts.; ordrng 1 W11256464 (cntrl-elec)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Newark, Delaware 19702
Taylor F.
Job Details:
06/13/2022
Cx complaint is unit not draining. Tested inspected and verifed complaint. Found the drain pump to be defective. Replaced drain pump from pre ID. Tested unit and unit is now working as designed. Job is complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Newark, Delaware 19702
Taylor F.
Job Details:
06/13/2022
Cx complaint is unit not draining. Tested inspected and verifed complaint. Found the drain pump to be defective. Replaced drain pump from pre ID. Tested unit and unit is now working as designed. Job is complete.
We serviced a
MAYTAG DRYER
Model MED7230HW2
Near Bear, Delaware 19701
Taylor F.
Job Details:
06/13/2022
Cx complaint is unit making a grinding noise. Tested inspected and verifed complaint. Found the blower wheel stripped out. Cut blower wheel off and replaced wheel from pre id. Tested unit and unit is now working as designed. Job is complete.
We serviced a
MAYTAG DRYER
Model MED7230HW2
Near Bear, Delaware 19701
Taylor F.
Job Details:
06/13/2022
Cx complaint is unit making a grinding noise. Tested inspected and verifed complaint. Found the blower wheel stripped out. Cut blower wheel off and replaced wheel from pre id. Tested unit and unit is now working as designed. Job is complete.
We serviced a
WHIRLPOOL DRYER
Model WED49STBW1
Near Newark, Delaware 19711
Taylor F.
Job Details:
06/13/2022
Cx complaint is unit not starting. Tested inspected and verifed complaint. Found the pts switch to be defective. Replaced the pts switch from pre id. Tested unit and unit is now wokring as designed. Job is complete.
We serviced a
WHIRLPOOL DRYER
Model WED49STBW1
Near Newark, Delaware 19711
Taylor F.
Job Details:
06/13/2022
Cx complaint is unit not starting. Tested inspected and verifed complaint. Found the pts switch to be defective. Replaced the pts switch from pre id. Tested unit and unit is now wokring as designed. Job is complete.
We serviced a
AMANA RANGE
Model AGR4433XDB1
Near Wilmington, Delaware 19806
Taylor F.
Job Details:
06/13/2022
"Cx complaint is oven not heating up. Tested inspected and could not verify complaint. Found the unit to be working as designed. Cycled bake and broil several times, let unit heat up to 350 and cycle on and off a few times. Could not duplicate complaint. Unit is wokring as designed. Job is complete. Cx paid 120 service call by CC."
We serviced a
AMANA RANGE
Model AGR4433XDB1
Near Wilmington, Delaware 19806
Taylor F.
Job Details:
06/13/2022
"Cx complaint is oven not heating up. Tested inspected and could not verify complaint. Found the unit to be working as designed. Cycled bake and broil several times, let unit heat up to 350 and cycle on and off a few times. Could not duplicate complaint. Unit is wokring as designed. Job is complete. Cx paid 120 service call by CC."
We serviced a
WHIRLPOOL WASHER
Model MVW7230HW0
Near Wilmington, Delaware 19810
Taylor F.
Job Details:
06/13/2022
Cx complaint is unit making a noise during agitation. Tested inspected and verifed complaint. Found the unit working as designed. Cx was hearing normal operation of the unit. Job is complete.
We serviced a
WHIRLPOOL WASHER
Model MVW7230HW0
Near Wilmington, Delaware 19810
Taylor F.
Job Details:
06/13/2022
Cx complaint is unit making a noise during agitation. Tested inspected and verifed complaint. Found the unit working as designed. Cx was hearing normal operation of the unit. Job is complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SMBM00
Near Chesterfield, Virginia 23838
Chris B.
Job Details:
06/13/2022
cx complaint unit will not make ice as did before inspected unit confirmed cx complaint found ball of ice covering cap tube in top right corner of evap unit needs evap W11256565 compressor W10507884 and dryer WPW10143759 quoted cx 450 labor cx paid 120 sc check #8159 cx stated they will be replacing unit
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SMBM00
Near Chesterfield, Virginia 23838
Chris B.
Job Details:
06/13/2022
cx complaint unit will not make ice as did before inspected unit confirmed cx complaint found ball of ice covering cap tube in top right corner of evap unit needs evap W11256565 compressor W10507884 and dryer WPW10143759 quoted cx 450 labor cx paid 120 sc check #8159 cx stated they will be replacing unit
We serviced a
KITCHENAID MICROWAVE
Model KMBP100ESS01
Near Fredericksburg, Virginia 22406
Tanner B.
Job Details:
06/13/2022
"CX Concern the units light not going off / not startring sometimes.. also the units buttons unresponsive, found clock / tools not working.. needs new ui, hinges and inner dooor; ordrng 1 W11375458 (ui) and 2 W10874474 (hinges)s and 1 W11600214 (inner door)"
We serviced a
KITCHENAID MICROWAVE
Model KMBP100ESS01
Near Fredericksburg, Virginia 22406
Tanner B.
Job Details:
06/13/2022
"CX Concern the units light not going off / not startring sometimes.. also the units buttons unresponsive, found clock / tools not working.. needs new ui, hinges and inner dooor; ordrng 1 W11375458 (ui) and 2 W10874474 (hinges)s and 1 W11600214 (inner door)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT134TFDM00
Near Woodbridge, Virginia 22193
Demonte S.
Job Details:
06/13/2022
"Installed the Compressor, Coupler & Drier. Pulled Vacuum on the unit. Unit is holding Vacuum. I then filled the unit. Unit is starting to Cool. ; used 1 Wpw10143759 (Drier) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT134TFDM00
Near Woodbridge, Virginia 22193
Demonte S.
Job Details:
06/13/2022
"Installed the Compressor, Coupler & Drier. Pulled Vacuum on the unit. Unit is holding Vacuum. I then filled the unit. Unit is starting to Cool. ; used 1 Wpw10143759 (Drier) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Wilmington, Delaware 19810
Taylor F.
Job Details:
06/13/2022
cx complaint is ice has a smell. Tested inspected and verifed complaint. Found the ice maker working as designed. Cx had old food in the RC causing her ice to have a smell. Water coming out of dispenser is good but has has an odor from sitting in the FC
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Wilmington, Delaware 19810
Taylor F.
Job Details:
06/13/2022
cx complaint is ice has a smell. Tested inspected and verifed complaint. Found the ice maker working as designed. Cx had old food in the RC causing her ice to have a smell. Water coming out of dispenser is good but has has an odor from sitting in the FC
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS01
Near Alexandria, Virginia 22301
David J.
Job Details:
06/13/2022
Cx complaint water leak coming from ice maker and slow water dispensing. Inspected unit and found that ice is melting inside ice bin and running under bin. Found gasket on ice door is not sealing all the way and creating a air leak. Inspected water issue and found that it is dispensing slowly even with no filter. Ordering parts for return visit. Unit is in a very tight area and is going to take time remove and repair and re install. ; ordrng 1 W10853441 (Ice door gasket) and 1 W11366500 (Water line) and 1 W11024083 (Water filter head) and 1 W11535162 (Dual valve) and 1 W10853597 (Water fill tube)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS01
Near Alexandria, Virginia 22301
David J.
Job Details:
06/13/2022
Cx complaint water leak coming from ice maker and slow water dispensing. Inspected unit and found that ice is melting inside ice bin and running under bin. Found gasket on ice door is not sealing all the way and creating a air leak. Inspected water issue and found that it is dispensing slowly even with no filter. Ordering parts for return visit. Unit is in a very tight area and is going to take time remove and repair and re install. ; ordrng 1 W10853441 (Ice door gasket) and 1 W11366500 (Water line) and 1 W11024083 (Water filter head) and 1 W11535162 (Dual valve) and 1 W10853597 (Water fill tube)
We serviced a
IKEA DISHWASHER
Model IDT870SAGX0
Near Fairfax, Virginia 22031
Christian C.
Job Details:
06/13/2022
Cx complaint unit leaks from underneath. Inspected unit no error codes. Ran through service cycle. No issues no signs of leaks. Found water damage on floor coming from cabinet underneath sink. Bottom of cabinet also water damage. Some water found around inner door showing tub gasket not sealing properly. Door does not open past 90 degrees.; ordrng 1 W11177741 (tub gasket)
We serviced a
IKEA DISHWASHER
Model IDT870SAGX0
Near Fairfax, Virginia 22031
Christian C.
Job Details:
06/13/2022
Cx complaint unit leaks from underneath. Inspected unit no error codes. Ran through service cycle. No issues no signs of leaks. Found water damage on floor coming from cabinet underneath sink. Bottom of cabinet also water damage. Some water found around inner door showing tub gasket not sealing properly. Door does not open past 90 degrees.; ordrng 1 W11177741 (tub gasket)
We serviced a
WHIRLPOOL DISHWASHER
Model WDP350PAAW6
Near Annville, Pennsylvania 17003
Justin L.
Job Details:
06/13/2022
cx compleaint unit not draining. was able to access unit and found no saved codes. ran drain and could hear items in pump. used shop vac to clear water and debris and ran through diagnostic with no issues. unit now operates as designed collected for service call only no further work needed
We serviced a
WHIRLPOOL DISHWASHER
Model WDP350PAAW6
Near Annville, Pennsylvania 17003
Justin L.
Job Details:
06/13/2022
cx compleaint unit not draining. was able to access unit and found no saved codes. ran drain and could hear items in pump. used shop vac to clear water and debris and ran through diagnostic with no issues. unit now operates as designed collected for service call only no further work needed
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS00
Near Aldie, Virginia 20105
Ezra M.
Job Details:
06/13/2022
"ice maker issues. found wire harness into fc door damaged, unit will need fc door to fix issues."
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS00
Near Aldie, Virginia 20105
Ezra M.
Job Details:
06/13/2022
"ice maker issues. found wire harness into fc door damaged, unit will need fc door to fix issues."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF540CWHZ00
Near Richmond, Virginia 23225
Joseph D.
Job Details:
06/13/2022
"found ie plugging up freezer icemaker fill tube, most likely from previous water issues. removed and unit now working properly"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF540CWHZ00
Near Richmond, Virginia 23225
Joseph D.
Job Details:
06/13/2022
"found ie plugging up freezer icemaker fill tube, most likely from previous water issues. removed and unit now working properly"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Richmond, Virginia 23221
Joseph D.
Job Details:
06/13/2022
"replaced thermister, washers and compressor, unit cooling properly.holding propelry charge"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Richmond, Virginia 23221
Joseph D.
Job Details:
06/13/2022
"replaced thermister, washers and compressor, unit cooling properly.holding propelry charge"
We serviced a
KITCHENAID BUILT-IN REF
Model KBFN502ESS02
Near Lewes, Delaware 19958
Frederick R.
Job Details:
06/13/2022
"CX complaint is over temp warning and low ice sometimes. Inspected/tested and verified complaint. Ran test 2 and got following temps. RC 62/37/35 and FC 13/5/-2 over last 6 hrs. Ran SS test 10 and all fan working as well as 3way valve. 120v to inverter and 5vdc to signal wire(compressor turns on but was really hot. Condenser fan running. Ordering compressor, RC evap, UV drier and coupler all CBE P&L. CX also has a left hing issue that is not covered. LED lights issue is covered P&L under Scode for LED replacement. Returning with control board just in case and will charge CX if needed. Unit is built in so CX being charged for 2nd tech. Cannot reschedule at this time. Returning with pre-id control just in case. 3CT SS JOB CX was charged, SC and 2nd Tech; ordrng 1 W10832994 (compressor) and 1 WPW10143759 (dryer) and 1 W11506635 (coupler) and 1 WPW10485980 (hinge-door) and 1 W11553229 (RC evaporator)"
We serviced a
KITCHENAID BUILT-IN REF
Model KBFN502ESS02
Near Lewes, Delaware 19958
Frederick R.
Job Details:
06/13/2022
"CX complaint is over temp warning and low ice sometimes. Inspected/tested and verified complaint. Ran test 2 and got following temps. RC 62/37/35 and FC 13/5/-2 over last 6 hrs. Ran SS test 10 and all fan working as well as 3way valve. 120v to inverter and 5vdc to signal wire(compressor turns on but was really hot. Condenser fan running. Ordering compressor, RC evap, UV drier and coupler all CBE P&L. CX also has a left hing issue that is not covered. LED lights issue is covered P&L under Scode for LED replacement. Returning with control board just in case and will charge CX if needed. Unit is built in so CX being charged for 2nd tech. Cannot reschedule at this time. Returning with pre-id control just in case. 3CT SS JOB CX was charged, SC and 2nd Tech; ordrng 1 W10832994 (compressor) and 1 WPW10143759 (dryer) and 1 W11506635 (coupler) and 1 WPW10485980 (hinge-door) and 1 W11553229 (RC evaporator)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Norfolk, Virginia 23508
Carl A.
Job Details:
06/13/2022
replaced all parts tested unit works as designed
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Norfolk, Virginia 23508
Carl A.
Job Details:
06/13/2022
replaced all parts tested unit works as designed
We serviced a
JENN-AIR OVEN
Model JJW2830DS01
Near Virginia Beach, Virginia 23456
Carl A.
Job Details:
06/13/2022
HELPED AR; saved tckt
We serviced a
JENN-AIR OVEN
Model JJW2830DS01
Near Virginia Beach, Virginia 23456
Carl A.
Job Details:
06/13/2022
HELPED AR; saved tckt
We serviced a
WHIRLPOOL DRYER
Model WED4815EW0
Near Virginia Beach, Virginia 23456
Carl A.
Job Details:
06/13/2022
"cx complaint of unit not working checkedu nit to fidn the following,found the themal fuse had open up and the tco open as well break down as follows 1/279816,1/WP3392519service call break down as follows service call 120.00parts 51.32shipping 15.00labor 110.00sub total 296.32tax 3.08 grandtotal 299.40; ordrng 1 279816 (Thermal Cut Off Kit) and 1 WP3392519 (Thermal Fuse), used 1 279816 (Thermal Cut Off Kit), and 1 WP3392519 (Thermal Fuse) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW0
Near Virginia Beach, Virginia 23456
Carl A.
Job Details:
06/13/2022
"cx complaint of unit not working checkedu nit to fidn the following,found the themal fuse had open up and the tco open as well break down as follows 1/279816,1/WP3392519service call break down as follows service call 120.00parts 51.32shipping 15.00labor 110.00sub total 296.32tax 3.08 grandtotal 299.40; ordrng 1 279816 (Thermal Cut Off Kit) and 1 WP3392519 (Thermal Fuse), used 1 279816 (Thermal Cut Off Kit), and 1 WP3392519 (Thermal Fuse) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SMYW00
Near Virginia Beach, Virginia 23456
Austin D.
Job Details:
06/13/2022
cx complaint the unit is not cooling without making a loud noise. checked the unit and found that the fan motor was hitting ice and creating a noise. checked the unit and found that the drain was clogged. cleared the drain. tested operation and changed the harness. tested unit. unit is running as designe.d
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SMYW00
Near Virginia Beach, Virginia 23456
Austin D.
Job Details:
06/13/2022
cx complaint the unit is not cooling without making a loud noise. checked the unit and found that the fan motor was hitting ice and creating a noise. checked the unit and found that the drain was clogged. cleared the drain. tested operation and changed the harness. tested unit. unit is running as designe.d
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Virginia Beach, Virginia 23456
Austin D.
Job Details:
06/13/2022
disassembled the unit as needed. repalced all parts and put the unit back together. tested operation. unit is running as designed. if issue persists advsied cx to call us back.
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Virginia Beach, Virginia 23456
Austin D.
Job Details:
06/13/2022
disassembled the unit as needed. repalced all parts and put the unit back together. tested operation. unit is running as designed. if issue persists advsied cx to call us back.
We serviced a
WHIRLPOOL DRYER
Model WED8600YW1
Near Clinton, Maryland 20735
Robert A.
Job Details:
06/13/2022
I installed the ordered part and tested the unit for the cx. The unit is working as designed.
We serviced a
WHIRLPOOL DRYER
Model WED8600YW1
Near Clinton, Maryland 20735
Robert A.
Job Details:
06/13/2022
I installed the ordered part and tested the unit for the cx. The unit is working as designed.
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Alexandria, Virginia 22303
David J.
Job Details:
06/13/2022
Cx complaint unit does not have an audible click and has liquid leaking from dispenser drawer. Ordering a new dispenser for return visit ; ordrng 1 W11396714 (Dispenser assem) and 1 W10601845 (White bezel for dispenser) and 1 W10861667 (Dispenser drawer)
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Alexandria, Virginia 22303
David J.
Job Details:
06/13/2022
Cx complaint unit does not have an audible click and has liquid leaking from dispenser drawer. Ordering a new dispenser for return visit ; ordrng 1 W11396714 (Dispenser assem) and 1 W10601845 (White bezel for dispenser) and 1 W10861667 (Dispenser drawer)
We serviced a
WHIRLPOOL OVEN
Model GW399LXUS06
Near Washington, District of Columbia 20001
Samuel R.
Job Details:
06/13/2022
cx complaint unit is smelling like gas.found unit to has gas smell which was not there when i tested unit on repair.will need gas sniffer just to be safe and pin point gas leak.called into office to reschedule fpr 6/14; ordrng 1 gassniffer (gas sniffer)
We serviced a
WHIRLPOOL OVEN
Model GW399LXUS06
Near Washington, District of Columbia 20001
Samuel R.
Job Details:
06/13/2022
cx complaint unit is smelling like gas.found unit to has gas smell which was not there when i tested unit on repair.will need gas sniffer just to be safe and pin point gas leak.called into office to reschedule fpr 6/14; ordrng 1 gassniffer (gas sniffer)
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Washington, District of Columbia 20015
Roberto I.
Job Details:
06/13/2022
"Inspected unit, confirmed orange bushings on heater. Ran test mode, no errors. Replaced heater per sp W11540964. Part and labor covered by. Special Project code S17304. Ran a test cycle, the heater worked and didn't leak."
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Washington, District of Columbia 20015
Roberto I.
Job Details:
06/13/2022
"Inspected unit, confirmed orange bushings on heater. Ran test mode, no errors. Replaced heater per sp W11540964. Part and labor covered by. Special Project code S17304. Ran a test cycle, the heater worked and didn't leak."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADM
Near Herndon, Virginia 20171
Richard B.
Job Details:
06/13/2022
"CX complant. Dishwasher not heating, Inspected unit and found 7.1 error code for no heat. Ran a test wash and machine heated in test wash indoicating a failed control. Changed control and ran a test wash and machine still not heating , Found heater element open. Ordering element. Further work needed. RB; ordrng 1 W10518394 (heater element)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADM
Near Herndon, Virginia 20171
Richard B.
Job Details:
06/13/2022
"CX complant. Dishwasher not heating, Inspected unit and found 7.1 error code for no heat. Ran a test wash and machine heated in test wash indoicating a failed control. Changed control and ran a test wash and machine still not heating , Found heater element open. Ordering element. Further work needed. RB; ordrng 1 W10518394 (heater element)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Frederick, Maryland 21702
Ricardo S.
Job Details:
06/13/2022
"Cx complains that the freezer door not closing, inspected unit, shelf and drawer cks ok. the plastic cam is bad, order parts; ordrng 1 W11095731 (cam-door) and 1 W10900532 (cam-door)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Frederick, Maryland 21702
Ricardo S.
Job Details:
06/13/2022
"Cx complains that the freezer door not closing, inspected unit, shelf and drawer cks ok. the plastic cam is bad, order parts; ordrng 1 W11095731 (cam-door) and 1 W10900532 (cam-door)"
We serviced a
WHIRLPOOL FREEZER
Model WRT518SZFM02
Near Alexandria, Virginia 22315
Lloyd B.
Job Details:
06/13/2022
"Cx complained the unit had frost. Inspected the unit and found the top of the rc and fc doors are allowing air to enter. Raising the door on both allows the gaps to close. Unit needs new washers, one under the rc door and one under the fc door.; ordrng 2 WP489467 (washers)s"
We serviced a
WHIRLPOOL FREEZER
Model WRT518SZFM02
Near Alexandria, Virginia 22315
Lloyd B.
Job Details:
06/13/2022
"Cx complained the unit had frost. Inspected the unit and found the top of the rc and fc doors are allowing air to enter. Raising the door on both allows the gaps to close. Unit needs new washers, one under the rc door and one under the fc door.; ordrng 2 WP489467 (washers)s"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Moseley, Virginia 23120
Chris B.
Job Details:
06/13/2022
cx complaint unit will not start inspected unit will not start isnpected un it found compressor buzzing for 3 seconds then stops found bad compressor windings ordering compressor and couplers for r600 needs sealed system repair; ordrng 1 W11109499 (dryer) and 1 W11574734 (compressor) and 1 W11504445 (coupler) and 1 W11504447 (coupler) and 1 W11504431 (coupler)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Moseley, Virginia 23120
Chris B.
Job Details:
06/13/2022
cx complaint unit will not start inspected unit will not start isnpected un it found compressor buzzing for 3 seconds then stops found bad compressor windings ordering compressor and couplers for r600 needs sealed system repair; ordrng 1 W11109499 (dryer) and 1 W11574734 (compressor) and 1 W11504445 (coupler) and 1 W11504447 (coupler) and 1 W11504431 (coupler)
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Herndon, Virginia 20171
Richard B.
Job Details:
06/13/2022
"CX complant. Washer has water remaining at end of cycle, Per service pointer changed dispenser assembly and tested uit . Washer working as deaigned, Job completed, RB"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Herndon, Virginia 20171
Richard B.
Job Details:
06/13/2022
"CX complant. Washer has water remaining at end of cycle, Per service pointer changed dispenser assembly and tested uit . Washer working as deaigned, Job completed, RB"
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Virginia Beach, Virginia 23451
Jason T.
Job Details:
06/13/2022
"Cx complaint, excessive shaking during wash-spin cycles, found motor shaft slipping during manual agitation test. Installed drive motor from truck stock, calibrated and tested unit, working as designed.; ordrng 1 W11283592 (Drive motor), used 1 W11283592 (Drive motor) from stock"
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Virginia Beach, Virginia 23451
Jason T.
Job Details:
06/13/2022
"Cx complaint, excessive shaking during wash-spin cycles, found motor shaft slipping during manual agitation test. Installed drive motor from truck stock, calibrated and tested unit, working as designed.; ordrng 1 W11283592 (Drive motor), used 1 W11283592 (Drive motor) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED560LHW1
Near Herndon, Virginia 20171
Richard B.
Job Details:
06/13/2022
"CX complannt, Dryer taking a long time to dry. Prior diagnosis found moisture sensor is open, Changed sensor and tested unit. Dryer started cycle at 1.27 , When moisture sensor was dried the unit counted down and shut off, Job completedm RB sr"
We serviced a
WHIRLPOOL DRYER
Model WED560LHW1
Near Herndon, Virginia 20171
Richard B.
Job Details:
06/13/2022
"CX complannt, Dryer taking a long time to dry. Prior diagnosis found moisture sensor is open, Changed sensor and tested unit. Dryer started cycle at 1.27 , When moisture sensor was dried the unit counted down and shut off, Job completedm RB sr"
We serviced a
WHIRLPOOL DRYER
Model CEM2745FQ1
Near Columbia, Maryland 21046
Robert L.
Job Details:
06/13/2022
"ticket created on wrong unit, notes from call center say washer this ticket is a dryer"
We serviced a
WHIRLPOOL DRYER
Model CEM2745FQ1
Near Columbia, Maryland 21046
Robert L.
Job Details:
06/13/2022
"ticket created on wrong unit, notes from call center say washer this ticket is a dryer"