We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM05
Near Frederick, Maryland 21703
Ricky E.
Job Details: 06/14/2022
"customer stated that the unit made ice slowly.. verified issue and fnd faulty im t-stat.. replaced the icemaker, unit cks ok.."
We serviced a
MAYTAG WASHER
Model MVWP576KW1
Near Glen Burnie, Maryland 21060
Kevin P.
Job Details: 06/14/2022
"cx complaint unit not working red lid lock light flashing and steady clicking noise from relay on control, found control clicking even without the lid lock plugged in and f5e1 lid switch error. re-ordering control and marking lid lock to be used on return visit; ordrng 1 W11502823 (control)"
We serviced a
JENN-AIR COOKTOP
Model JGD3536GS00
Near Lanham, Maryland 20706
Dustin F.
Job Details: 06/14/2022
CX complaint: Flames Moving All over the place when Fan comes on.6/14/2022 - DF Found SP W11105867 relating directly to her issue. Ordered Motor Restrictor Plate W11106057 Via SP.; ordrng 1 W11106057 (Motor Restrictor Plate)
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JS1
Near Millington, Maryland 21651
Alexander W.
Job Details: 06/14/2022
CX stated unit not heating inspected tested and verified cx complaint found defective bake element replaced with pre-id part went to test unit found control defective not sending other half of 120 down to element. ordering control cannot resched at this time due to SO part.; ordrng 1 W11567368 (control)
We serviced a
MAYTAG DRYER
Model MED5630HW2
Near Millington, Maryland 21651
Alexander W.
Job Details: 06/14/2022
"CX stated unit not starting or doing anything tested inspected and verified cx complaint found control defective and upon further inspection found heater defective replaced main control from pre-id parts and heater from VS ordering TCO kit cannot resched at this time due to SO part.; ordrng 1 280148 (TCO kit) and 1 WP3387747 (heater), used 1 wp3387747 (heater) from stock"
We serviced a
WHIRLPOOL FREEZER
Model WRS321SDHZ08
Near Hampton, Virginia 23669
Lucas R.
Job Details: 06/14/2022
"cx complaint unit not cooling, checked unit found fc temp at 24 degrees, partial frost pattern, and ice clump on evap, all fans operational, compressor pulling 1.1 amps, called techline spoke with steve sr7733883915, advised sealed system issue, either restriction or compressor issue, ordering parts for sealed system repair, saled system tech needed for return visit, cx unhappy with unit, referred to customer service.; ordrng 1 W11580057 (compressor) and 1 WPW10143759 (dryer) and 1 W11506635 (coupler)"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Monrovia, Maryland 21770
Ricardo S.
Job Details: 06/14/2022
"Cx complains that the unit nto drianing, inspected unit and found a bad conneciton on drain pump. reset power, unit tested and washer machine draining fine"
We serviced a
MAYTAG DRYER
Model MED5500FW1
Near Harrisburg, Pennsylvania 17112
Fred G.
Job Details: 06/14/2022
cx complaint unit is making noise. inspected heard the noise as soon as it was turned on. found the rear drum rollers and idler pulley were seized. replace them with preID parts. tested unit and unit checks good.
We serviced a
WHIRLPOOL COOKTOP
Model WCG97US0HS00
Near Gettysburg, Pennsylvania 17325
Andrew S.
Job Details: 06/14/2022
Cx stated that the unit had already been swapped out by the builder. Job complete
We serviced a
WHIRLPOOL WASHER
Model WDF520PADM9
Near Hummelstown, Pennsylvania 17036
Fred G.
Job Details: 06/14/2022
"cx complant unit will start cycle but wont wash. inspected unit and entered it into diag and found error codes f4e3, f7e1. removed sump to find the wash motor conncector was not fully seated in the socket. pushed it in and reinstalled. ran auto test and unit now checks good."
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Washington, District of Columbia 20016
Samuel R.
Job Details: 06/14/2022
replaced part per service pointer
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFI2570FEZ08
Near Gettysburg, Pennsylvania 17325
Andrew S.
Job Details: 06/14/2022
Cx stated that she did not call us. She received a notification about the visit and just thought it was a courtesy call. Unit is still functioning as intended. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFT2976AEM03
Near Mechanicsburg, Pennsylvania 17050
Fred G.
Job Details: 06/14/2022
cx comnplaint unit is leaking from underneath. inspected unit and found the inlet valve is leaking. qouted cx for full repair and cx approved repair. scheduled cx for 6/17/22.; ordrng 1 W10865826 (inlet valve)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Front Royal, Virginia 22630
Ezra M.
Job Details: 06/14/2022
"unit unresponsive. drain pump running. held start button to cancel cycle. checked errors, unit storing f0e5, cleared errors. ran diag cycle. completed normally with no errors."
We serviced a
WHIRLPOOL DRYER
Model NED4655EW1
Near Dover, Pennsylvania 17315
Bernard M.
Job Details: 06/14/2022
"Cx complaint unit doesn't heat nor shuts off. Inspected unit and continuity at all components behind back panel. Removed terminal cover and found the unit experienced thermal event. The power cord had been damaged and split in half along with the harness. Ordering parts, once parts are in contact cx to reschedule; ordrng 1 WPW10450286 (harness) and 1 WP3397659 (terminal block) and 1 279318 (wire set) and 1 PT220L (power cord) and 1 W10857612 (timer)"
We serviced a
WHIRLPOOL OVEN
Model WGE555SOBS00
Near Union Bridge, Maryland 21791
Brian R.
Job Details: 06/14/2022
replaced parts and tested and heated both ovens. both ovens now check. all burners on cooktop check as well. job complete.
We serviced a
KITCHENAID MICROWAVE BLT IN
Model KMBP107EBS01
Near Charlotte Hall, Maryland 20622
Shane B.
Job Details: 06/14/2022
"cx complaint is the unit displaying F2E0. tested unit and it does run and heat. checked for codes and found F2E0 keypad disconnected, F2E1 stuck key. cleared codes and pressed every button, they all worked. cx said erro only popped up once and it was after a power outage. i quoted cx for a new control panel and advised her to call back if the issue returns.; ordrng 1 W11101569 (panl-cntrl)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near Mechanicsburg, Pennsylvania 17050
Fred G.
Job Details: 06/14/2022
i was able to access unit and found the thermistor was not tight on the evap suction line. i was able to bend tab and use a zip tie to keep it in place. also used the tie downs to bring the evap tight to the back of the wall. used the new evap cover with some gaskets i had in van stock to tightly seal the evap in its housing. the drip pan itself was not warped and was straight. unit now checks good.; used 4 w11573592 (gasket) from stock
We serviced a
MAYTAG REFRIGERATOR
Model MRT311FFFZ00
Near Lancaster, Pennsylvania 17603
Justin L.
Job Details: 06/14/2022
Cx complaint unit keeps freezing up. was able to access unit and found heavy frost pattern on the evaporator with van running. ohmed out thermistor and found it reading 7F off. Unit went into defrost while testing Replaced thermistor and unit began cooling again developing frost pattern unit now checks good no further work needed
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Mechanicsburg, Pennsylvania 17050
Fred G.
Job Details: 06/14/2022
"cx complaint unit wont power on. inspected unit and found 122.9vac to control, but no light on control and the control is not responsive. wont enter into diag or anything."
We serviced a
MAYTAG DRYER
Model MEDB835DW
Near Lititz, Pennsylvania 17543
Marc M.
Job Details: 06/14/2022
cx complaint unit not power on. inpspetced unit and ofund PF error on screen. checked and found that the the terminal block is shorted at the incming L1. unit will need new terminal block and harness.; ordrng 1 279318 (terminal) and 1 279393 (screw) and 1 WP3397659 (block-term)
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Conestoga, Pennsylvania 17516
Justin L.
Job Details: 06/14/2022
cx complaint of tapping noise. was able to access unit and found no saved codes. ran unit through diagnostic and found drain hose tapping back of unit secured and ran drain and spin. unit now operating as designed no further work needed
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ0
Near Lancaster, Pennsylvania 17601
Justin L.
Job Details: 06/14/2022
"cx complaint unit not drying dishes and had dishes inside of unit to show they were still wet. found rinseaid dispenser full. entered diagnostic mode and found no saved error codes. ran through cycle and found unit to fill, pump, drain, but never dispense rinseaid inspite of it being on or activating heater. Unit will need control to correct issue and once in office will need to contact cx and set return visit; ordrng 1 W11506012 (control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near York Haven, Pennsylvania 17370
Bernard M.
Job Details: 06/14/2022
"Cx complaint unit's not cooliong in RC section. Inspected unit and found no air coming into RC. Accessed FC and found evap cover to be covered in frost. Unit thermistor failed. Evap fan runnning as designed. Ordering parts, once parts are in contact cx to reschedule;"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHV0
Near Goldsboro, Pennsylvania 17319
Bernard M.
Job Details: 06/14/2022
"Cx complaint unit leaks. Ran unit on normal cycle and found water leaking from underneath unit. Removed front panel and found the vent assembly disconnected. The vent on door panel wasn't securing to the panel. Removed vent and checked gasket, placed vent on and locked it in place. Ran cycle and found no leaks. Unit checks good"
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Glen Burnie, Maryland 21060
Kevin P.
Job Details: 06/14/2022
"unit is in warranty purchased 6/9/21 per receipt and called in for service 6/9/22. cx complaint unit not functioning properly, founf shifter error code and unit not agitating properly, installed and tested new shifter. unit tests good, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GB2SHTXTT01
Near Lancaster, Pennsylvania 17601
Marc M.
Job Details: 06/14/2022
cx complaint unit not cooling properly in rc. inspected unti and found that as of today the unit is now cooling as normal in both compartments. inspected unit and found residual frost and ice on the evap the appeared as tho it were from a door ajar or even a possible defrost failure that has since remedied. the unit today has defrosted the majority of the frost and ice and the evap fan can effectively transfer air to the rc. explianed issue to cx but did not reccomend any parts at this time since the unit is working and any failures would be intermitent and speculative. collected only for service call.
We serviced a
WHIRLPOOL FREEZER
Model WRS315SDHZ08
Near Chestertown, Maryland 21620
Alexander W.
Job Details: 06/14/2022
CX stated unit not cooling inspected tested and verified cx complaint. Foiund compressor is getting .38 amp draw and frost pattern is only coming up two rows after unit was in defrost. ordering evap drier coupler lock ring kit and returning with thermistor just in case. cannot resched at this time due to SO parts.; ordrng 1 W11546692 (evap) and 1 W11109499 (drier) and 1 W11506635 (coupler) and 1 LOCKRING (LOCKRING)
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ1
Near Martinsburg, West Virginia 25401
Danny R.
Job Details: 06/14/2022
the key bnox came damaged and dented ket is bad also this isnt all parts needed cx has no keys to unit so change boc abd control box will be needed; ordrng 1 W11190039 (box) and 1 WPW10114740 (lock ket set for top) and 1 W11283272 (door)
We serviced a
MAYTAG WASHER
Model MVWC200BW0
Near Waynesboro, Pennsylvania 17268
Andrew S.
Job Details: 06/14/2022
Per previous tech I attempted to replace the spin basket and gear case. However I found that the spin basket did not come with the drive block or spanner nut. I am ordering the parts. I was able to schedule the return visit for Wednesday 6/16 with AM prefence.; ordrng 1 WP21366 (Spanner Nut) and 1 WP389140 (Drive Block)
We serviced a
WHIRLPOOL DISHWASHER
Model GU2300XTSQ0
Near Hanover, Pennsylvania 17331
Sal R.
Job Details: 06/14/2022
I was able to access and replace parts. I then tested unit and unit test good.
We serviced a
WHIRLPOOL DISHWASHER
Model MDB8969SDE0
Near Columbia, Pennsylvania 17512
Marc M.
Job Details: 06/14/2022
installed parts and tested unit. unit now checks good. collected remaining labor.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Spring Grove, Pennsylvania 17362
Marc M.
Job Details: 06/14/2022
cx complaint unit not dispesning ice. inspected and found that the auger and the yoke threads are stripped and tho the auger tunrs the yoke and shaft can not bear any weight or resistence to dispense ice. unit will need parts.; ordrng 1 W11310391 (auger) and 1 WP63052-2 (impeller)
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW3
Near Martinsburg, West Virginia 25405
Danny R.
Job Details: 06/14/2022
installed pumps and hoses and vavles checks ok ran quick cycle and it passed diag
We serviced a
WHIRLPOOL FREEZER
Model WRF767SDHV02
Near Harpers Ferry, West Virginia 25425
Danny R.
Job Details: 06/14/2022
ajusted door gasket wasnt sealing and leaking air now they unit checks ok no air leaks
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Harpers Ferry, West Virginia 25425
Danny R.
Job Details: 06/14/2022
installed parts checksok
We serviced a
WHIRLPOOL REFRIGERATOR
Model M1TXEMMWB
Near Boonsboro, Maryland 21713
Danny R.
Job Details: 06/14/2022
un it has a failed compressor cx will reppace unit its over 10 years old .
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBW00
Near White Plains, Maryland 20695
Robert A.
Job Details: 06/14/2022
I installed the ordered part and tested the unit for the cx. The unit is working as designed.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Hanover, Pennsylvania 17331
Sal R.
Job Details: 06/14/2022
"WP initaiated service call. Per Technical Service Pointer #: W11540964, I was able to access and replace the heating element . UNit test good. '"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS0
Near Waldorf, Maryland 20601
Robert A.
Job Details: 06/14/2022
Cx complaint that the unit is not running. I inspected the unit and confirmed the complaint. I found a f8e4 & f10e2 error code. I ran a service cycle and all components passed. I checked the float switch and there was water in it. I emptied the water and tested the unit for the cx. I found no signs of leaks. The unit is working as designed.
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS1
Near Greencastle, Pennsylvania 17225
Andrew S.
Job Details: 06/14/2022
Cx complaint is that the unit will not heat in the oven or the burners. Upon arrival I found that the Incoming power into the unit was not correct. I found 119 V on the L1 side and only 18.8 V on the L2 side. I noted the issue on the Thank you card. Cx was not available and the unit was in a vacant house that is for sale. Job complete
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW02
Near McSherrystown, Pennsylvania 17344
Marc M.
Job Details: 06/14/2022
cx complaint door ajar at times. inspected unit and found gap in gasket that was able to be heated and formed to seal. unit now checks good.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Hagerstown, Maryland 21742
Danny R.
Job Details: 06/14/2022
unit has a f10 e5 amd f 10 e 3 code vax vent motor bad abd diverter motor leraking; ordrng 1 W11416362 (sump motor) and 1 W11416460 (wax motor .)
We serviced a
WHIRLPOOL O.T.R MICROWAVE
Model WML55011HW07
Near Mechanicsburg, Pennsylvania 17055
Fred G.
Job Details: 06/14/2022
i was able to access unit and replace the interlock. tested unit and now unit checks good. door opens with a touch of a button everytime.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Goldsboro, Pennsylvania 17319
Bernard M.
Job Details: 06/14/2022
"Cx complaint unit leaks. Inspected unit and found water leaking from the heating element. Removed unit from under counter and noticed water stains on the floor. The brass bushings had deteriorated inside causing the leak. replaced heater W11537778, using pre-id parts, ran test cycle and the unit heats and no leaks were found. Unit checks good."
We serviced a
JENN-AIR REFRIGERATOR
Model JS48NXFXDE01
Near Herndon, Virginia 20170
Richard B.
Job Details: 06/14/2022
CX complant. Door not aligned. Inspected unit and found screw snapped off hinge that goes through hinge into door. . Will need door right hand and new screws. for door hinge. Tried reoving screw but snapped off flush. Further work needed. RB.; ordrng 1 W10800806 (door) and 2 W11189635 (screw)s
We serviced a
WHIRLPOOL DRYER
Model WED4900XW2
Near Frederick, Maryland 21703
Ricky E.
Job Details: 06/14/2022
"installed parts and verified operation, unit cks ok.."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KSBS25INBL01
Near Falls Church, Virginia 22043
Jason A.
Job Details: 06/14/2022
CX complaint FRIGE not dispensing ice. Full ice bin. Auger motor is getting 120VAC but is locked up & iced up. Used hairdryer to thaw out. Used lube. Test cubed & crushed ice & water dispense > JJ
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Leesburg, Virginia 20175
Justin S.
Job Details: 06/14/2022
the unit is not locking the lid. the unit needs the lid lock; ordrng 1 W11307244 (lock)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Bear, Delaware 19701
Taylor F.
Job Details: 06/14/2022
Cx complaint is unit not making ice. Tested inspected and verifed complaint. Found the IM to be defective. Replaced IM from pre ID. Called parts warehouse. Tested unit and unit is working as designed. Job is complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Chesterfield, Virginia 23832
Joseph D.
Job Details: 06/13/2022
"replaced thermister , thawed unit, and sealed door with silicone. working properly now.; ordrng 1 WP482338 (silicon), used 1 WP482338 (silicone) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Chesterfield, Virginia 23832
Joseph D.
Job Details: 06/13/2022
"replaced thermister , thawed unit, and sealed door with silicone. working properly now.; ordrng 1 WP482338 (silicon), used 1 WP482338 (silicone) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ05
Near Hampstead, Maryland 21074
Brian R.
Job Details: 06/13/2022
melted down unit and replaced parts and put unit code in new control to reset unit. informed cx to give unit next 12-24 hours to get back into proper temps and unit was off and warm to melt ice. job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ05
Near Hampstead, Maryland 21074
Brian R.
Job Details: 06/13/2022
melted down unit and replaced parts and put unit code in new control to reset unit. informed cx to give unit next 12-24 hours to get back into proper temps and unit was off and warm to melt ice. job complete.
We serviced a
WHIRLPOOL ICE MAKER
Model WUI75X15HZ01
Near Reisterstown, Maryland 21136
Brian R.
Job Details: 06/13/2022
wrong pump ordered as recirculation pump needed. we will replace both pumps on return since it wll be apart. as soon as part is in office will schedule.; ordrng 1 W11542867 (Recirculation Pump)
We serviced a
WHIRLPOOL ICE MAKER
Model WUI75X15HZ01
Near Reisterstown, Maryland 21136
Brian R.
Job Details: 06/13/2022
wrong pump ordered as recirculation pump needed. we will replace both pumps on return since it wll be apart. as soon as part is in office will schedule.; ordrng 1 W11542867 (Recirculation Pump)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Harrisburg, Pennsylvania 17103
Fred G.
Job Details: 06/13/2022
"cx complaint when opening right side door the lights dont come on and the door makes noise. inspected unit and found right side door switch to be faulty, lights dont come on when released. also fuund bottom of right side door where it slides onto the right side hinge is binding due to the door being warpped. unit needs right side door. ordering 1 (W11396033), 1 (W11435343), 1 (W11223753). advised cx door takes 40-6 weeks and it shipped to them. cx will call when door arrives and isnt damaged.; ordrng 1 W11396033 (door switch) and 1 W11435343 (right side door SS) and 1 W11223753 (nameplate)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Harrisburg, Pennsylvania 17103
Fred G.
Job Details: 06/13/2022
"cx complaint when opening right side door the lights dont come on and the door makes noise. inspected unit and found right side door switch to be faulty, lights dont come on when released. also fuund bottom of right side door where it slides onto the right side hinge is binding due to the door being warpped. unit needs right side door. ordering 1 (W11396033), 1 (W11435343), 1 (W11223753). advised cx door takes 40-6 weeks and it shipped to them. cx will call when door arrives and isnt damaged.; ordrng 1 W11396033 (door switch) and 1 W11435343 (right side door SS) and 1 W11223753 (nameplate)"
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW0
Near Odenton, Maryland 21113
Shane M.
Job Details: 06/13/2022
cx complaint the unit UI screen is glitched out. can confirmed. gave cx a quote for the repairs. W11478526 cx paid svc by card. advised cx to contact magtagg for auth on parts.
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW0
Near Odenton, Maryland 21113
Shane M.
Job Details: 06/13/2022
cx complaint the unit UI screen is glitched out. can confirmed. gave cx a quote for the repairs. W11478526 cx paid svc by card. advised cx to contact magtagg for auth on parts.
We serviced a
JENN-AIR REFRIGERATOR
Model JUDFP242HL11
Near Annapolis, Maryland 21403
Kevin P.
Job Details: 06/13/2022
"unit is in warranty and less than 30 days old per delivery notification for delivery on 5/16/22. found compressor is not running and only no lotage is going out to compressor, checked all connections at board and compressor is now on and running. advised cx unit will take houirs to cool fully and to call if unit doesnt cool. ordering new kick plate cosmetic damage within 30 days, please send part directly to cx and he will put it on; ordrng 1 W10204635 (grille)"
We serviced a
JENN-AIR REFRIGERATOR
Model JUDFP242HL11
Near Annapolis, Maryland 21403
Kevin P.
Job Details: 06/13/2022
"unit is in warranty and less than 30 days old per delivery notification for delivery on 5/16/22. found compressor is not running and only no lotage is going out to compressor, checked all connections at board and compressor is now on and running. advised cx unit will take houirs to cool fully and to call if unit doesnt cool. ordering new kick plate cosmetic damage within 30 days, please send part directly to cx and he will put it on; ordrng 1 W10204635 (grille)"
We serviced a
JENNAIR REFRIGERATOR
Model JF42NXFXDE02
Near Annapolis, Maryland 21401
Kevin P.
Job Details: 06/13/2022
"sr 7733867681 cx complaint unit never made ice after new ice maker was installed called techline to confir and document, found voltage is good to ice maker and valve cycles when jumping l-v but ice maker wont advance when jumping t-h. techline agrees issue is in ice maker and recommends replacing the ice maker again. re-ordering ice maker 3 @ trbls; ordrng 1 W11397192 (ice maker)"
We serviced a
JENNAIR REFRIGERATOR
Model JF42NXFXDE02
Near Annapolis, Maryland 21401
Kevin P.
Job Details: 06/13/2022
"sr 7733867681 cx complaint unit never made ice after new ice maker was installed called techline to confir and document, found voltage is good to ice maker and valve cycles when jumping l-v but ice maker wont advance when jumping t-h. techline agrees issue is in ice maker and recommends replacing the ice maker again. re-ordering ice maker 3 @ trbls; ordrng 1 W11397192 (ice maker)"
We serviced a
WHIRLPOOL O.T.R MICROWAVE
Model WMH31017HS08
Near Glen Burnie, Maryland 21061
Eric W.
Job Details: 06/13/2022
cx he didnt call in for service the name is his brother and he lives in anouther state flordia
We serviced a
WHIRLPOOL O.T.R MICROWAVE
Model WMH31017HS08
Near Glen Burnie, Maryland 21061
Eric W.
Job Details: 06/13/2022
cx he didnt call in for service the name is his brother and he lives in anouther state flordia
We serviced a
KITCHENAID OVEN
Model KEBS209BSS00
Near Norfolk, Virginia 23509
Anthony D.
Job Details: 06/13/2022
helped CA
We serviced a
KITCHENAID OVEN
Model KEBS209BSS00
Near Norfolk, Virginia 23509
Anthony D.
Job Details: 06/13/2022
helped CA
We serviced a
WHIRLPOOL O.T.R MICROWAVE
Model WMH31017HZ07
Near Norfolk, Virginia 23513
Anthony D.
Job Details: 06/13/2022
"uninstalled unit replaced high side components, control and interlock switches reinstalled tested unit working as designed"
We serviced a
WHIRLPOOL O.T.R MICROWAVE
Model WMH31017HZ07
Near Norfolk, Virginia 23513
Anthony D.
Job Details: 06/13/2022
"uninstalled unit replaced high side components, control and interlock switches reinstalled tested unit working as designed"
We serviced a
KITCHENAID OVEN
Model KEBS209BSS00
Near Norfolk, Virginia 23509
Carl A.
Job Details: 06/13/2022
replaced all aprts tested unit works as designed
We serviced a
KITCHENAID OVEN
Model KEBS209BSS00
Near Norfolk, Virginia 23509
Carl A.
Job Details: 06/13/2022
replaced all aprts tested unit works as designed
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Fallston, Maryland 21047
Brian R.
Job Details: 06/13/2022
cx complaint is unit keeps dripping and when wash is done and she doesnt get it right out things are all wet. unit had a steady drip and drum had water in it when i got here. unit will need dispenser assemble with valve replaced. reschedled cx for 6/17/22 as plenty of parts in stock. cx needs early morning for appointments.; ordrng 1 W11396714 (Dispenser Assembly)
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Fallston, Maryland 21047
Brian R.
Job Details: 06/13/2022
cx complaint is unit keeps dripping and when wash is done and she doesnt get it right out things are all wet. unit had a steady drip and drum had water in it when i got here. unit will need dispenser assemble with valve replaced. reschedled cx for 6/17/22 as plenty of parts in stock. cx needs early morning for appointments.; ordrng 1 W11396714 (Dispenser Assembly)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJW00
Near Virginia Beach, Virginia 23454
Austin D.
Job Details: 06/13/2022
cx complaint the unit is not cooling. checked unit and found the compressor to be not coming on. checked the unit and found no refrigerant in the system. tried to fill and check for leaks but the compressor would not come on. compressor had 120 vac to it and still not turning on. the thermal protector is tripped internally. unit will need a new compressor to resolve the issue. ; ordrng 1 W11370574 (compressor) and 1 nitrogen (nitrogen)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJW00
Near Virginia Beach, Virginia 23454
Austin D.
Job Details: 06/13/2022
cx complaint the unit is not cooling. checked unit and found the compressor to be not coming on. checked the unit and found no refrigerant in the system. tried to fill and check for leaks but the compressor would not come on. compressor had 120 vac to it and still not turning on. the thermal protector is tripped internally. unit will need a new compressor to resolve the issue. ; ordrng 1 W11370574 (compressor) and 1 nitrogen (nitrogen)
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Lebanon, Pennsylvania 17042
Justin L.
Job Details: 06/13/2022
As per Technical Service Pointer #: W11540964 found that the bushings matched those of the ones that needed changed and the serial number was within the range. Was able to access unit and replace parts. Tested unit and unit now checks good no further work needed
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Lebanon, Pennsylvania 17042
Justin L.
Job Details: 06/13/2022
As per Technical Service Pointer #: W11540964 found that the bushings matched those of the ones that needed changed and the serial number was within the range. Was able to access unit and replace parts. Tested unit and unit now checks good no further work needed
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW0
Near Glen Burnie, Maryland 21061
Alexander D.
Job Details: 06/13/2022
"arrived at cx house to diagnose washer not draining. upon arrival cx said she has to take her daughter to school and asked if i could wait 20min for her to get back saying she didnt get a timeframe. advised timeframe was sent to email on file and may have to check spam folder, verified email is her husband. advised i can only wait 10min before i have to move on. gave cx ty card for her to reschedule and advised to get her email in system also. waited 10min and moved on, marking preid parts as will use on return; saved tckt"
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW0
Near Glen Burnie, Maryland 21061
Alexander D.
Job Details: 06/13/2022
"arrived at cx house to diagnose washer not draining. upon arrival cx said she has to take her daughter to school and asked if i could wait 20min for her to get back saying she didnt get a timeframe. advised timeframe was sent to email on file and may have to check spam folder, verified email is her husband. advised i can only wait 10min before i have to move on. gave cx ty card for her to reschedule and advised to get her email in system also. waited 10min and moved on, marking preid parts as will use on return; saved tckt"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Glen Burnie, Maryland 21061
Eric W.
Job Details: 06/13/2022
cx he didnt call in for service the name is his brother and he lives in anouther state flordia
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Glen Burnie, Maryland 21061
Eric W.
Job Details: 06/13/2022
cx he didnt call in for service the name is his brother and he lives in anouther state flordia
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Millersville, Maryland 21108
Alexander D.
Job Details: 06/13/2022
"cx complaint unit making sound of water splashing louder than usual intermittently while filling/washing. cx nephews here for appt, and theyre not too familiar with issue, one of them said they heard it and it sounds like water splashing not a squealing noise that the sumps on these make sometimes. ran diagnostics, no errors. ran test cycle no noises. one of nephews said it may be spray arm rubbing on plate that may be too big or cx loading bowls and cups wrong so they can hold water and possiblt flip over dumping water. advised i cant find anything wrong with unit at this time and to try to get noise on video for us if it keeps happening."
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Millersville, Maryland 21108
Alexander D.
Job Details: 06/13/2022
"cx complaint unit making sound of water splashing louder than usual intermittently while filling/washing. cx nephews here for appt, and theyre not too familiar with issue, one of them said they heard it and it sounds like water splashing not a squealing noise that the sumps on these make sometimes. ran diagnostics, no errors. ran test cycle no noises. one of nephews said it may be spray arm rubbing on plate that may be too big or cx loading bowls and cups wrong so they can hold water and possiblt flip over dumping water. advised i cant find anything wrong with unit at this time and to try to get noise on video for us if it keeps happening."
We serviced a
WHIRLPOOL WASHER
Model MHW5630HC0
Near Brunswick, Maryland 21716
Ricky E.
Job Details: 06/13/2022
"installed part and verified operation, unit cks ok..."
We serviced a
WHIRLPOOL WASHER
Model MHW5630HC0
Near Brunswick, Maryland 21716
Ricky E.
Job Details: 06/13/2022
"installed part and verified operation, unit cks ok..."
We serviced a
WHIRLPOOL WASHER
Model MVW6200KW2
Near Saint Thomas, Pennsylvania 17252
Andrew S.
Job Details: 06/13/2022
"Per previous diag I was able to access and replace the lower harness, motor, capacitor and shifter. I then tested the unit and found that it is now functioning as intended. Job complete."
We serviced a
WHIRLPOOL WASHER
Model MVW6200KW2
Near Saint Thomas, Pennsylvania 17252
Andrew S.
Job Details: 06/13/2022
"Per previous diag I was able to access and replace the lower harness, motor, capacitor and shifter. I then tested the unit and found that it is now functioning as intended. Job complete."
We serviced a
WHIRLPOOL DRYER
Model WED8127LC1
Near Upper Marlboro, Maryland 20772
Mitchell H.
Job Details: 06/13/2022
cx complaint unit not coming on. confirmed complaint. installed console and still nothing. installed control and unit came on and proceeded to work. job completed.
We serviced a
WHIRLPOOL DRYER
Model WED8127LC1
Near Upper Marlboro, Maryland 20772
Mitchell H.
Job Details: 06/13/2022
cx complaint unit not coming on. confirmed complaint. installed console and still nothing. installed control and unit came on and proceeded to work. job completed.
We serviced a
JENNAIR DISHWASHER
Model JDTSS243GX0
Near Alexandria, Virginia 22314
David J.
Job Details: 06/13/2022
"Called office, was told to leave that they were calling customer. No need for me to have came here today. Spoke with Tori ; O-emld tckt"
We serviced a
JENNAIR DISHWASHER
Model JDTSS243GX0
Near Alexandria, Virginia 22314
David J.
Job Details: 06/13/2022
"Called office, was told to leave that they were calling customer. No need for me to have came here today. Spoke with Tori ; O-emld tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Randallstown, Maryland 21133
Keith H.
Job Details: 06/13/2022
replaced ui tested all functions unit is working
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Randallstown, Maryland 21133
Keith H.
Job Details: 06/13/2022
replaced ui tested all functions unit is working
We serviced a
MAYTAG DRYER
Model MED3500FW0
Near Lewes, Delaware 19958
Frederick R.
Job Details: 06/13/2022
Did not service dryer. CX said hes going to be buying another unit. Job is completet
We serviced a
MAYTAG DRYER
Model MED3500FW0
Near Lewes, Delaware 19958
Frederick R.
Job Details: 06/13/2022
Did not service dryer. CX said hes going to be buying another unit. Job is completet
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE204KPS0
Near Earlysville, Virginia 22936
Eric F.
Job Details: 06/13/2022
"Confirmed cx complaint unit not working, UI non responsive. Power cycled unit at breaker, tested unit, unit working as designed. Instructed CX to call back if any further issues arise."
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE204KPS0
Near Earlysville, Virginia 22936
Eric F.
Job Details: 06/13/2022
"Confirmed cx complaint unit not working, UI non responsive. Power cycled unit at breaker, tested unit, unit working as designed. Instructed CX to call back if any further issues arise."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Stafford, Virginia 22556
Robert W.
Job Details: 06/13/2022
"Replaced Filter hosuing, thermistor in RC and diffuser unit is working propoerly."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Stafford, Virginia 22556
Robert W.
Job Details: 06/13/2022
"Replaced Filter hosuing, thermistor in RC and diffuser unit is working propoerly."