Service History 1088 - VIA Appliance

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Chesapeake, VA 23323

Branden R.

Job Details: 06/15/2022

"cx complaint vibration or out of balance loads checked unit found f0e3 overload and f0e5 off balance , cleared codes and checked all major componets everything checked good uninstalled and checked gearcase everything checked good with gearcase while disassembling found nut holding rotor on vary lose , allowing small amount of play in spin , added a DOT of blue locktight just to cover 2 or 3 threads , and hand tighted bolt . reinstalled and tested unit is running as designed ."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near Washington, DC 20010

Samuel R.

Job Details: 06/15/2022

cx complaint unit has frost in freezer.inspected uit and could confirm cx complaint.cleared visiable ice so unit could seal.foind unit to have gaps in the cabinet so will need to add silicone to make sure unit is sealing properly.will bring gasket incase we need it W10841140 23 tribles; ordrng 1 W10841140 (silicone)

We serviced a

WHIRLPOOL WASHER

Model WET4027HW1

Near Mount Joy, PA 17552

Justin L.

Job Details: 06/15/2022

with the help of DB was able to safely replace part and test unit unti now checks good no further work needed

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW0

Near Richmond, VA 23234

John P.

Job Details: 06/15/2022

"CX complaint unit shaking violently checked unit found unit still had shipping bolts installed, removed shipping bolts, ordering ACU and dispenser for pointers; ordrng 1 W11322903 (ACU)"

We serviced a

MAYTAG WASHER

Model MVWX655DW0

Near Darlington, MD 21034

Neil H.

Job Details: 06/15/2022

cx complaint unit basket slipping found stripped hub replaced unit recalb. tested good 275.16 collected

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ05

Near Virginia Beach, VA 23464

Branden R.

Job Details: 06/15/2022

"came out to replace parts on unit , disassembled and replaced door , steams new gasket for proper seal , tested everything checked good . unit is running as designed ."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ00

Near Midlothian, VA 23112

Joseph D.

Job Details: 06/15/2022

"replacec compressor and evaprator, unit no longer leaking."

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KBS0

Near Gettysburg, PA 17325

Bernard M.

Job Details: 06/15/2022

"Replaced heater per service pointer #11540964, unable to run test due to cx had unit's junction box disconected and unit pulled out from undercounter. Instructed cx when re-installed run unit like normal and if it doesn't heat call back and we'll re-diagnose."

We serviced a

KITCHENAID DISHWASHER

Model KUDE60FXSS5

Near Monrovia, MD 21770

Ricardo S.

Job Details: 06/15/2022

"Cx complains that the control panel is dead, cks cntrl board 120vac.. connections cks ok, the circuit on the ui corrosion, the vent leaks steam.. unit need console assy and vent assy .. order cntrl board just in case; ordrng 1 W10866118 (cntrl-elec just in case) and 1 WPW10481112 (panel-cntl) and 1 WPW10469574 (vent asm)"

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC0

Near Millersville, MD 21108

Kevin P.

Job Details: 06/15/2022

"installed new harness and unit is testing good, when i arrived cx said unit wasnt working at all not juist the noise complaint. found f7e4 error shifter engagement fault, explained to cx that the shifter was also the source of the noise believed to be due to an issue in the harness which i already ordered and the new error could be a result of the same defective harness. installed parts and unit tests good, job complete"

We serviced a

KITCHENAID COOKTOP

Model KCGS356ESS00

Near Bel Air, MD 21015

Neil H.

Job Details: 06/15/2022

cx complaint center burner goes out when turned down to simmer and adjuster screw wasn't working replaced valve and not burner working good.

We serviced a

MAYTAG DISHWASHER

Model MDB8959SAB0

Near Ijamsville, MD 21754

Ricardo S.

Job Details: 06/15/2022

"Cx complains that the control lock stuck on, inspected unit and the cancle light blinks all the time, stuck keypad, order console assy black; ordrng 1 WPW10475779 (panel-cntl)"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Sterling, VA 20166

Richard B.

Job Details: 06/15/2022

"CX complant. Washer wasent working. Prior diagnosis found control was needed , Installed control and calibrated unit. Working as designed. job completed, RB"

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW2

Near Mount Joy, PA 17552

Justin L.

Job Details: 06/15/2022

as per previous visit was able to access unit and replace parts calibrated and tested. when power on all leds are on and staying on even though progressing through cycle will need control reorder as per MX once in office will need to set return; ordrng 1 W11608056 (control)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ01

Near Rosedale, MD 21237

Milton J.

Job Details: 06/15/2022

"Complaint unit leaking. CX was showing me since previous tech was there the FC light stopped workikng. Inspected and found voltage to socket but light not illuminating. Switch seeing door as closed when door is opened and RC doors open with switches depressed. Ordering new FC Switch, Socket and Bulb plus returning with Pre-IDed Control. -MJrob; ordrng 1 W11338583 (FC Bulb) and 1 W11445850 (FC Switch) and 1 W11447232 (FC Socket)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ15

Near Norfolk, VA 23502

Austin D.

Job Details: 06/15/2022

came out to replace the light assembly. repalced the light and tested unit. unit is running as designed.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF707ESS01

Near Springfield, VA 22150

Jason A.

Job Details: 06/15/2022

CX complaint FRIGE stopped cooling a few days after service. Checked both evaps no UV dye. UV dye at drier connections. Replaced drier. Check for leaks & ran vac. Filled with 5.50 OZ R134 Good pressurees & frost pattern. Waited another 15 minutes & checked pressures & no signs of UV dye > JJ

We serviced a

MAYTAG REFRIGERATOR

Model MFI2570FEZ12

Near Gettysburg, PA 17325

Sal R.

Job Details: 06/15/2022

"CX complaint is that both the Left and Right hand RC doors have cosmetic damage. Damage was found at time of home closure. Cosmetic damage is covered under an P&L. I am ordering 1 LH door (W11435344), 1 right hand door (W11435343), and 1 nameplate (WPW10612926). I have informed cx that it may take 6-8 weeks for new door to direct ship to the home. Once the door arrive, CX will inspect the door and call office to set a return date.; ordrng 1 W11435344 (Left hand door) and 1 W11435343 (Right hand door) and 1 WPW10612926 (nameplate)"

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW1

Near Annapolis, MD 21409

Kevin P.

Job Details: 06/15/2022

"please reschedule, tried to call cx to cancel i'll be leaving early because i was notified someone ive been around at length in the past few days tested positive for covid and now i have to quarantine and test but number is not good. recording pops up sayiong the number youve called is not allocated.; saved tckt"

We serviced a

MAYTAG WASHER

Model MHW5630HC2

Near Crownsville, MD 21032

Kevin P.

Job Details: 06/15/2022

"please reschedule, called cx to cancel i'll be leaving early because i was notified sometime ive been aroun d at length in the past few days tested positive for covid and no i have to quarantine and test.; saved tckt"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRV986FDEM01

Near Chesapeake, VA 23324

Zachery R.

Job Details: 06/15/2022

"cx complaint unit working intermittently, checked unit, come to find defective harness, quoted cx, cx approved repair, cx provided harness, replaced harness, tested unit working as designed. cx paid in full"

We serviced a

WHIRLPOOL WASHER

Model MVWC415EW1

Near Ranson, WV 25438

Danny R.

Job Details: 06/15/2022

the rods are bent and shaking; ordrng 1 W10780044 (rods)

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC703HBS04

Near Hampton, VA 23669

Austin D.

Job Details: 06/15/2022

"cx complaint the unit is cooling still only in freezer. checked the unit and found that the thermistor on the fresh food evap was no reading OL at the control and UI. therefore, i disassembled and checked. tried replacing the tehrmistor and still reading OL. wire is damaged at cabinet or internally so that the unit cannot read that thermistor. called techline adnwas told there is no repair for this. advised cx the manufaturer will contact them within 48 hours to decide the next steps. left cx with SR number incase manufacturer doesnt contact within 48 hours they can contact cx service."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDB01

Near Fairfax, VA 22031

Christian C.

Job Details: 06/15/2022

Installed parts. Cx complaint of a rattling noise. Found unit label behind unit moving while compressor is running. Removed label and power cord tag. Unit is working as designed.

We serviced a

WHIRLPOOL DRYER

Model WED5050LW0

Near Columbia, MD 21044

Robert L.

Job Details: 06/15/2022

"cx complaint not drying all the way long dry times, found no errors, found vent balled up in wall behind restricting air flow, as a courtesy, pulled vent and cut to fit, air flow to outside increased, instructed cx on cycles and timed vs. sensor , tested all ops CI<30days"

We serviced a

WHIRLPOOL WASHER

Model WTW5100HW2

Near ,

Joseph D.

Job Details: 06/15/2022

"replaced ui, unit started and working properly now. ui was shorted."

We serviced a

MAYTAG WASHER

Model MVWB835DW3

Near New Castle, DE 19720

Taylor F.

Job Details: 06/15/2022

"Cx complaint is unit not starting the cycle. Tested inspected and verifed complaint. Found the hot side of the inollet valvwe not opening causing the unit to have a long fill error code and never go past the sensing. Replaced inlet valve from VS. Tested unit and unit is now wwokring as designedd. Job is complete.; ordrng 1 W11165546 (valve), used 1 W11165546 (valve) from stock"

We serviced a

WHIRLPOOL WASHER

Model MVW6230HW1

Near Yorkana, PA 17406

Drew B.

Job Details: 06/15/2022

"cx doesnt know if ththey have extended wrrnty was able to get mod and serial for them and told them to call for auth before any work is operated.. if approved send shop job for pre id return parts required!!!; (created new UIS, deleted prior attachment to UisID 434238)"

We serviced a

WHIRLPOOL DRYER

Model WED7500GC0

Near Frederick, MD 21701

Ricky E.

Job Details: 06/15/2022

"installed parts and verified operation, unit cks ok..."

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS5

Near ,

John P.

Job Details: 06/15/2022

"CX complaint meaning not coming on and not responding, check unit found open cavity thermostat replaced cavity thermostat tested working as designed; ordrng 1 W10269232 (Fuse), used 1 W10269232 (Fuse) from stock"

We serviced a

JENN-AIR RANGE

Model JGRP548WP01

Near Purcellville, VA 20132

Daniel J.

Job Details: 06/15/2022

unit not keeping heat or reigniting in right side 30 inch oven tested 3 times lit and heated on 4th test no click or spark found door light on pressed and lit after a few seconds per service pointer checked behind gasket and door screws tightend hinge screws tested light off everytime informed cusotmer that with light being on unit will not reignite and informed him replacing hinges would help we tested customer ok with the way its igniting paid 120 by cc

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KPS0

Near Reisterstown, MD 21136

Neil H.

Job Details: 06/15/2022

replaced the heater per sp unit tested good.

We serviced a

WHIRLPOOL RANGE

Model WFE775H0HZ1

Near Hyattsville, MD 20785

Mitchell H.

Job Details: 06/15/2022

installed power chord and bare wire adapters that last tech did not instal. job completed. unit workling as deisnged.

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS0

Near Chevy Chase, MD 20815

Israel R.

Job Details: 06/15/2022

Installed new parts and tested. Unit is back to normal poperations.

We serviced a

KITCHENAID FREEZER

Model KRMF706ESS00

Near Chesapeake, VA 23322

Branden R.

Job Details: 06/15/2022

"came out to replace parts on unit , disassembled and replaced all parts led board pantry ui and harness , everything checked good while installing tested unit and everything is running as designed , reinstalled unit is running as designed cx agreed ."

We serviced a

MAYTAG REFRIGERATOR

Model MFX2570AEM4

Near Virginia Beach, VA 23452

Carl A.

Job Details: 06/15/2022

"cx complaint of water leaking in ffc,checked unit to find that the fliter house is leaking and froze and cracked housing causeing the fliter to countinesly fall and display the light on change fliter also found the freezer door not closeing fully due to rails not fully retracting ordering all parts needed for repairs; ordrng 1 W11346622 (Refrigerator Water Reservior) and 1 67006325 (Refrigerator Bracket Filter Base) and 1 W11489994 ( RAIL) and 1 W11489993 (RAIL)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHB03

Near Quinton, VA 23141

Joseph D.

Job Details: 06/15/2022

unit with cracked seperator plate. must replace when available please. auger motor. doesnt line up.; ordrng 1 W11244434 (ice-contnr) and 1 WPW10293212 (auger plate)

We serviced a

WHIRLPOOL FREEZER

Model WRX735SDHZ07

Near Powhatan, VA 23139

Kyle A.

Job Details: 06/15/2022

"Cx complaint of unit not dispensing ice. Did confirm yoke and motor spline stripped. Will need to return with motor,yoke,and divider.; ordrng 1 WPW10309864 (Divider) and 1 W11310391 (Motor)"

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW2

Near Ellicott City, MD 21043

Eric W.

Job Details: 06/15/2022

cx complant unit making noise inspected unit found the suspention rod not atached to tub reinstalled rod

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Owings Mills, MD 21117

Keith H.

Job Details: 06/15/2022

cx complaint is unti wont start inspected unit and found the console is warped not making connction to ui; ordrng 1 W11460908 (console)

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BW2

Near Chesapeake, VA 23324

Zachery R.

Job Details: 06/15/2022

"cx complaint unit not igniting, checked unit, unit has 123vac, 2vac being sent to burners, ordering spark module, control, and insulation kit to complete repair.; ordrng 1 W11025151 (insulation) and 1 W11113908 (cntrl-elec) and 1 WP6610341 (module-spk)"

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Ocean City, MD 21842

Andrew W.

Job Details: 06/15/2022

"Cx complaint is unit has bad timer on dryer, not advancing on timed dry. tested and verified complaint. checked continuity on timer and terminals c, b, and h were not open/closed according to the chart when timer is set in the correct testing position. Also found control not fully seated into the connection. after replacing timer i tested the unit again and it was still not advancing. ordering control. cannot reschedule due to OS part; ordrng 1 WPW10476828 (cntrl-elec)"

We serviced a

WHIRLPOOL OVEN

Model KIRS608BSS1

Near Baltimore, MD 21228

Shane M.

Job Details: 06/15/2022

cx complaint the unit isnt reaching preheat temps. took bottom cover off & discovered a broken element. gave cx a quote for the repairs. cx paid in full by card 322.50 replaced bake element.

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Harrisburg, PA 17104

Fred G.

Job Details: 06/15/2022

cx complaint unit is dispensing hot water for all settings. inspected unit and entered it into diag and found 0 error codes. ran and auto test and while unit was dispensing i felt the water hoses. i found the hoses were swapped. i was able to connected the hoses in the right spot and tested unit again. unit now checks good.

We serviced a

WHIRLPOOL OVEN

Model KSDG950ESS1

Near Mechanicsburg, PA 17055

Fred G.

Job Details: 06/15/2022

cx complaint unit will only get to 315 degrees. inspected unit and first took temp readings. units display never got above 330 degrees when set at 350. thermial cuppler only got to 280 degrees max. pulled unit out to find the temp sensor was in range. i found the bake element did not have continuity. unit needs bake element. qouted cx for full repair and the cx approved repair. ordering 1 (W10779716). scheduled cx for 6/20/22; ordrng 1 W10779716 (elmnt-bake)

We serviced a

AMANA BEVERAGE CENTER

Model n/a

Near Washington, DC 20001

Samuel R.

Job Details: 06/15/2022

pee test

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Powhatan, VA 23139

Kyle A.

Job Details: 06/15/2022

Installed manifold but found feeder warped. Causing upper wash arm to hit mount. Need to return with feed tibe and wash arm; ordrng 1 W10872558 (Feed tube) and 1 W11590538 (Retainer) and 1 W11573766 (Spray arm)

We serviced a

WHIRLPOOL WASHER

Model MVWB865GW0

Near Columbia, MD 21044

Robert L.

Job Details: 06/15/2022

"cx complaint not completeing cycle, lid cracked, found backk left corner of lid cracked, was able to adjust and start, found slider not engaging, found rotor screw out and rotor wobbling aslo trans fluid leaking for lid, transmission, rotor,slider stator, cx will buhy new,"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near Washington, DC 20010

Samuel R.

Job Details: 06/15/2022

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW1

Near Littlestown, PA 17340

Bernard M.

Job Details: 06/15/2022

"Replaced all parts per TL, and the unit doesn't power on. The display remains blank. Contacted TL and went through necessary checks at control and UI, and Steve suggested replacing UI. Ordering assembly fascia, once part is in contact cx to reschedule; ordrng 1 W11478523 (assembly fascia)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ03

Near Chantilly, VA 20152

Daniel J.

Job Details: 06/15/2022

replaced bowed top freezer drawer had customer test

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Hampstead, MD 21074

Marc M.

Job Details: 06/15/2022

cx complaint unit going off balance constantly and disolving detergent prematurely leaving detergent residue on the clothing. checked and found error f0e5 saved in diagnostic entry. clear code and inspedcted unit to find that it has been appropriately leveled and all suspension bushings are in place. cx did detail that the objective in use is to be able to wash comforters/rugs/blankets/etc. made mention to cx that in some case with heavier items the unit may not be equipped to handle the larger loads. cx also stated that when using the pod style detergent the pod will dissolve prematurely and saturate the clothes when the unit is filling during the initial sensing portion of the cycle. in terms of repair there are no parts that can be changed that will modify the function of the unit.

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KBS0

Near Gettysburg, PA 17325

Bernard M.

Job Details: 06/15/2022

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Frederick, MD 21704

Ricky E.

Job Details: 06/15/2022

"customer stated that the units pantry ui not functioning.. fnd that the ui has been wet at some point, and will need the harness, drawer front and ui... also the units fzr led is out and causing issues in the lighting/dc circuit... need parts...; ordrng 1 W10815669 (dor-fip ss) and 1 W10695459 (module) and 1 w11462342 (led module)"

We serviced a

WHIRLPOOL RANGE

Model WFC315S0JS1

Near Berlin, MD 21811

Michael E.

Job Details: 06/15/2022

Replaced control as per previous diagnosis. Tested unit and it is now working properly. Job is complete

We serviced a

WHIRLPOOL DRYER

Model WED4950HW0

Near Catonsville, MD 21228

Shane M.

Job Details: 06/15/2022

cx complaint the unit isnt heating. found 240v at wallout. found at terminal block of unit. red wire burnt up. ordering main harness bring back timer.; ordrng 1 W11175558

We serviced a

JENNAIR OVEN

Model PRG3610NP

Near Baltimore, MD 21224

Shane M.

Job Details: 06/15/2022

cx complaint the broil isnt getting hot. found no glow on ignitor. 120v going to ignitor. part is NLA cx paid svc by card.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ15

Near Norfolk, VA 23502

Austin D.

Job Details: 06/15/2022

came out to replace the light assembly. repalced the light and tested unit. unit is running as designed.

We serviced a

MAYTAG WASHER

Model MVW6230HW2

Near Taneytown, MD 21787

Brian R.

Job Details: 06/15/2022

replaced all parts ordered. cx had another unit in place and said they will switch out later and try unit again to see how it runs. she said she will call back if any issues. job complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ08

Near Hopewell, VA 23860

Chris B.

Job Details: 06/15/2022

cx complaint unit will ice up at bottom of fc inspected unit found drain hose probe not alighned with drain hose replaced probe thawed hose unit working as desighned

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ03

Near Chesapeake, VA 23322

Branden R.

Job Details: 06/15/2022

"cx complaint unit not cooling , upon arival unit was at room temp , found compressor starting up at 21 amps and going down to 10.8 then shutting down . disassembled and found corrosion on evap , unit will need sealed systeam repair ordering all parts for repair cx vary unhappy with unit .; ordrng 1 W11574734 (compressor) and 1 W11504431 (lokring) and 1 W11578027 (evap) and 1 wpw10913759 (DRYER) and 1 w10913906 (coupler) and 1 sstech (ss tech)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC703HBS04

Near Hampton, VA 23669

Austin D.

Job Details: 06/15/2022

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KPS0

Near Manassas, VA 20110

Robert W.

Job Details: 06/15/2022

"CX recev a letter for service pointer. Inspected unit and found unit falls in the service pointer for element replacement, Replaced element and tested unit and unit is working properly."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Partlow, VA 22534

Thomas B.

Job Details: 06/15/2022

Cx complaint unit is not working properly inspected unit removed and replaced the door panel tested and inspected for proper use. Unit now functions normally.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHB4

Near Bridgeville, DE 19933

Jonathon C.

Job Details: 06/15/2022

"cx complaint, unit not washing. tested unit, verified complaint. found sump not running during wash cycle. pulled front cover and tested power from control. 1.2vdc. replaced control. issue persisted. replaced sump, tested unit. unit working as designed. job is complete."

We serviced a

MAYTAG WASHER

Model MVWC465HW3

Near Stevensville, MD 21666

Jonathon C.

Job Details: 06/15/2022

"cx complaint, unit continuosly filling with water. tested unit, verified complaint. on arrival, unit was unplugged, plugged in unit, and the wash light was flashing and the unit was almost completely full of water. held cancel button, unit reset and drain all water. checked for errors, no codes. only issue i could find was a bad actuator. actuator couldve caused the unit to freeze mid cycle. cannot verify. instructed cx how to drain unit if this issue happens again and replaced actuator from VS. tested unit, unit working as designed. job is complete."

We serviced a

JENN-AIR RANGE

Model JGRP548WP01

Near Purcellville, VA 20132

Daniel J.

Job Details: 06/15/2022

We serviced a

WHIRLPOOL WASHER

Model WED5620HWO

Near Waldorf, MD 20603

Shane B.

Job Details: 06/15/2022

"complaint is the unit being very loud when running and not draining properly. unit now will not drain and will not power on at all. confirmed complaint, unit does not respond at all, cant enter diagnostics. unit has a dryer stacked on top of it and is in a small closet and sitting in a drain pan which has water in it as well. i called the office beings we will need a second person and extra time. scheduled return for 6/21. ordering UI, pressure switch, and drian pump in case they are needed. dryer is not attached and seem to have slide to the right. shipping bolts may still be in place. cx understands the need for the extra person/time and is very friendly.; ordrng 1 W11319991 (user interface) and 1 W11458345 (drain pump) and 1 W11316246 (switch-wl)"

We serviced a

WHIRLPOOL DRYER

Model MGD8630HC3

Near Upper Marlboro, MD 20772

Shane B.

Job Details: 06/15/2022

installed side panels and new bulkhead. tested unit for cx. unit runs quietly. unit is working as designed.

We serviced a

WHIRLPOOL MICROWAVE

Model KMBP107ESS03

Near Washington, DC 20015

Israel R.

Job Details: 06/15/2022

I went to installed switches and i notice the door is not closing correctly not because the door switches is because the hinge is over spreading. the door is pass 90 degrees. I adjusted the hinges and now the door is closing but i let the customer know that the unit will need new hinges because the fix could not last long. I did the math and quoted for both hinges to be replaced hinges are less that switches.

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS04

Near Chantilly, VA 20152

Daniel J.

Job Details: 06/15/2022

unit only made ice or a few cubes after vist went through harvest test passed went to fill with water no water ran heater test a few times and was able to fill led shelfs flicker at smae time removed one to different postion no change orderinig fill tube heater and 2 led shelf; ordrng 2 W11245713 (led shelf glass)s and 1 W11226501 (fill tube heater)

We serviced a

WHIRLPOOL FREEZER

Model WRX735SDHZ07

Near Powhatan, VA 23139

Kyle A.

Job Details: 06/15/2022

"Cx complaint of unit not dispensing ice. Did confirm yoke and motor spline stripped. Will need to return with motor,yoke,and divider.; ordrng 1 WPW10309864 (Divider) and 1 W11310391 (Motor)"

We serviced a

KITCHENAID REFRIGERATOR

Model KFCS22EVMS5

Near Baltimore, MD 21208

Keith H.

Job Details: 06/15/2022

cx complaint is no ice no water found the issue to be the filter wasnt fully installed i adjusted it and water and ice are working

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAHZ1

Near Dumfries, VA 22172

Demonte S.

Job Details: 06/15/2022

Installed the Dispenser

We serviced a

WHIRLPOOL DISHWASHER

Model KUDE70FXSS5

Near Havre de Grace, MD 21078

Alexander W.

Job Details: 06/15/2022

"CX stated unit lights are stuck on inspected tested and verified cx complaint installed parts per previous diag tested unit, unit is now operating as desgined job is complete."

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Powhatan, VA 23139

Kyle A.

Job Details: 06/15/2022

We serviced a

WHIRLPOOL WASHER

Model MHW5630HC1

Near Yorktown, VA 23692

Jason T.

Job Details: 06/15/2022

"Cx complaint, will not finish a wash cycle, not draining the water at the end of the cycle. Error codes : F0-E1 load in drum clean cycle F5-E2 lock failure F8-E1 no-fill valve F9-E1 long drain F0-E2 oversuds. Ran factory diagnostic test, found weak control relay failure, low amp draw at the motor 1 amp atleast 6 is needed, also drain pump chattering during cycling, unit needs control and drain pump assembly. Per cx is contacting Maytag in reference to the unit, charging for the service call only: (paid in full credit card) advised cx repair estimate is valid for 30 days, cx agreed. Cx located his extended warranty from Lowe's, contacting for service.; ordrng 1 W11322901 (Control)"

We serviced a

AMANA RANGE

Model AER6303MFS3

Near Ocean City, MD 21842

Andrew W.

Job Details: 06/15/2022

"Cx complaint is unit has visible damage to handle. replaced handle from prior diagnosis. unit is working as designed, job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ

Near Newport News, VA 23601

Anthony D.

Job Details: 06/15/2022

cx complaint low ice production checked unit fc temp at -3 and rc temperature at 39.4. found food blocking back vent notified cx this could slow ice production down. verified proper water flow to unit and ice maker completes harvest and fill. unit working as designed

We serviced a

WHIRLPOOL RANGE

Model WFC315S0JS1

Near Berlin, MD 21811

Michael E.

Job Details: 06/15/2022

Replaced control as per previous diagnosis. Tested unit and it is now working properly. Job is complete

We serviced a

WHIRLPOOL MICROWAVE

Model WOC54EC0HS03

Near Dumfries, VA 22026

Demonte S.

Job Details: 06/15/2022

Inspected the unit. Found that the cx is saying that the Wall Oven Console isn't responding / Working. Ran Service Diagnostics on the unit. Error are F2E1 = Stuck Key. Cleared the Error Codes. Tried to run a Normal Bake Cycle. F2E1 popped back up on the User Interface. Unit will need new User Interface. ; ordrng 1 W11297728 (CONSOLE)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ08

Near Hopewell, VA 23860

Chris B.

Job Details: 06/15/2022

cx complaint unit will ice up at bottom of fc inspected unit found drain hose probe not alighned with drain hose replaced probe thawed hose unit working as desighned

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KPS0

Near Ellicott City, MD 21042

Robert L.

Job Details: 06/15/2022

"cx complaint leak with floor damage, found leak from heater, found bushing gone (see pics) , major floor damage on both side of half wall and into basement (see pics), replaced heater per TSP and S-17304, left unit un mounted for floor repair per CX, ran diagnostics and tested all pos ok, costco 2 year"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Washington, DC 20015

Shawn D.

Job Details: 06/15/2022

"opened system and was full of 134a, replaced compressor then vacumed unit down then filled to 4.25 oz and new compressor sounds good. unit is good; ordrng 1 W10913906 (coupler sd v/s), used 1 w10913906 (coupller) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Richmond, VA 23235

John P.

Job Details: 06/15/2022

Upon arrival CX stated Whirlpool was going to cover repair advice CX would need to get back in touch with whirlpool for authorization

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHZ0

Near Mechanicsville, VA 23116

Joseph D.

Job Details: 06/15/2022

"unit with failed sump assembly, must replace to enable operation. cx declined repair. 120 diagnosis check"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KSRS22QXAL00

Near Baltimore, MD 21224

Milton J.

Job Details: 06/15/2022

Called CX and told him the office would call to reschedule. -MJrob; saved tckt

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHB4

Near Bridgeville, DE 19933

Jonathon C.

Job Details: 06/15/2022

We serviced a

JENNAIR RANGE

Model JDS9860BDS

Near Dumfries, VA 22025

Demonte S.

Job Details: 06/15/2022

"Inspected the unit. Found that the Left Front Burner isn't working. Found that the Main Harness to the Burner had snapped, Ignitor is split & Burner Head Ignitor screw is stuck / rusted out. Parts are no longer available for the Burner Head = 74011473, Harness = 74011529 & Ignitor = Wpw1010378. Cx paid for the Service call by Card. Cx is paid in full."

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Bowie, MD 20721

Mitchell H.

Job Details: 06/15/2022

cx complaint units fridge section isnt as cold and ice behind drawers. inspected unit and confirmed complaint. unit had water/ice on bottom of fridge since pan was warped and not alowing unit to drain as well. cxsaid the house was hit by lightning months back and this started soon after. ordering control board as well for that issue as it has shorted the control when the power surged. cx paid in full and please reschedule when parts arrive.; ordrng 1 W11457241 (drip pan) and 1 WPW10675033 (control)

We serviced a

WHIRLPOOL FREEZER

Model WRF757SDHZ00

Near Herndon, VA 20171

Carl R.

Job Details: 06/15/2022

"water leaking from the bottom freezer. Talked with cx and cx said that he changed the freezer door gasket him self because ice is at the bottom of the freezer and water is on the floor. I checked the right and left door rails. Door rails are in good condition. Freezer door opens properly, no lagging in the rails. Door gasket is sitting properly on the door. Cx will need thermistor. And drain tube. ; ordrng 1 W10316760 (Thermistor)"

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Quantico, VA 22134

Demonte S.

Job Details: 06/15/2022

Installed the Belt to the unit. Tested the unit. Unit is working as Designed.

We serviced a

WHIRLPOOL MICROWAVE

Model KMBP107ESS03

Near Washington, DC 20015

Israel R.

Job Details: 06/15/2022

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS29PBMS01

Near Pikesville, MD 21208

Keith H.

Job Details: 06/15/2022

cx says unit is working

We serviced a

WHIRLPOOL WASHER

Model WFW5090JW0

Near Baltimore, MD 21230

Shane M.

Job Details: 06/15/2022

installed all parts. went to try & power unit up. no action at console. 120v wall 120v control. ordering console & control 2nd tech needed stackable. pan is damage.; ordrng 1 w11334605 (control) and 1 W11367297 (console)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ04

Near Woodbridge, VA 22191

Demonte S.

Job Details: 06/15/2022

Installed the Dual Water Valve & Ice Bin. Tested the unit. No Leaks. Unit is working as Designed.

We serviced a

AMANA RANGE

Model AER6303MFS3

Near Ocean City, MD 21842

Andrew W.

Job Details: 06/15/2022

"Cx complaint is unit has visible damage to handle. replaced handle from prior diagnosis. unit is working as designed, job complete"

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HZ7

Near Gardners, PA 17324

Andrew S.

Job Details: 06/15/2022

Cx complaint is that the unit blew the light bulb when cx changed it. Upon arrival I found that the relay on the control is stuck in the on position causing the bulb to blow when installed. I am ordering a control and light bulb. Please contact cx when the parts are available to schedule the retrun visit.; ordrng 1 W10892389 (Control) and 1 8206232A (Bulb)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS05

Near Richmond, VA 23220

Joseph D.

Job Details: 06/15/2022

"unit with two failed valves, must replace when available please.; ordrng 1 W11567335 (valve) and 1 W11567408 (valve dual)"

We serviced a

KITCHENAID MICROWAVE

Model KEHC309JSS08

Near Salisbury, MD 21801

Michael E.

Job Details: 06/15/2022

"CX complaint: piece fell out from bottom of door and door falls open now. Tested and verified complaint. The part that fell out looks like a piece of the torsion spring. Ordering both hinges and both torsion springs. Scheduled return for 6/24 PM after 12:30pm.CX paid for service, parts and S&H, and tax on CC. On repair visit, all parts may not be needed. Posibly only 1 torsion spring needed so on repair some parts may need to be deducted out if they were not needed. 110.00 will be owed on repair but money owed may change based on parts needed and not needed.; ordrng 1 WP4375324 (hinge-door) and 1 WP4375323 (hinge-door) and 1 WP4452398 (spring) and 1 WP4452395 (spring)"

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