Service History 1080 - VIA Appliance

We serviced a

MAYTAG FREEZER

Model MFX2570AEM3

Near Norfolk, VA 23513

Carl A.

Job Details: 06/14/2022

"cx complaint of water leaking on floor and coming out from freezer ,checkedu nit to find that the icemaker had failed orderiing part and also found that service point S38253 Duck Bill - 100% Parts Coverage More than 5 Years.applied to the replacement of drain tub replaced tested unit works as designed; ordrng 1 W10882923 (Maker Assembly)"

We serviced a

WHIRLPOOL FREEZER

Model WRT112CZJZ00

Near Alexandria, VA 22309

Lloyd B.

Job Details: 06/14/2022

Cx complained the unit leaked in the rc. Inspected the unit and found the drain line was clogged. Removed the ice and debris and made sure water could flow. Job complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW02

Near Olney, MD 20832

Ricardo S.

Job Details: 06/14/2022

"the client complains that the fridge missing some parts, because next to the air tower is a holes, but those holes are normal ..nothing is missing, fridge cks ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS03

Near Hockessin, DE 19707

Taylor F.

Job Details: 06/14/2022

"Cx complaint is unit not cooling in the RC. Tested inspected and verifed compalint. Found the RC evap to be frozen over. Thawed evap and replaced evap cover, control set and thermistors. Tested unit and unit is working as designed. Job is complete."

We serviced a

MAYTAG MICROWAVE

Model MVWC565FW1

Near Frederick, MD 21702

Brian R.

Job Details: 06/14/2022

cx complaint isunit is all over when spinning and makes a squeek and started a grinding chirp sound. tested and checked unit with lid open and saw the wobble and herd the sound. unit will need gearcase and clutches reolaced. unit not leaking water or oil yet. unit will need parts. as soon as parts are in and approvel is given office will schedule.; ordrng 1 W10528947 (Drive Hub) and 1 W11454734 (Gearcase) and 1 W10721967 (Clutch)

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC703HPS04

Near Manakin-Sabot, VA 23103

Eric F.

Job Details: 06/14/2022

"Installed door, tested unit, unit working as designed."

We serviced a

WHIRLPOOL COOKTOP

Model WCG97US0HS00

Near Frederick, MD 21702

Brian R.

Job Details: 06/14/2022

came out to replaced part and took unit apart and tested first as it was not done the first time. turned gas on and 1 burner at a time to find issue and bad leak from middle burner. found fuel line at valve to burner not even on valve or tight. tightened and tested and no leaks found. rasn all 5 burners on high to test and unit now checks and cx smells no gas from uniut. home has a slight gas smell from testing and working on unit. cx will let home air out and see how it does with the smell. . job complete.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Crozet, VA 22932

Kyle A.

Job Details: 06/14/2022

Cx complainy of a broken adjuster. Did confirm will need to return woth updated kit.; ordrng 1 W10712395 (Adjuster kit)

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Gloucester, VA 23061

Lucas R.

Job Details: 06/14/2022

"cx complaint clothing getting stuck under agitator, checked unit found warped agitator allowing clothing to get stuck under agitator, 65 at tribles; ordrng 1 W11550891 (agitator)"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Hanover, PA 17331

Sal R.

Job Details: 06/14/2022

"WP initaiated service call. Per Technical Service Pointer #: W11540964, I was able to access and replace the heating element . UNit test good. '"

We serviced a

MAYTAG DRYER

Model MEDB765FC0

Near Chesapeake, VA 23320

Austin D.

Job Details: 06/14/2022

cx complaint the unit is not finishing the cycles. checked the unti and found that the rollers were noisy and so was the pulley. found that the cx did not know about the moisture sensor shutting it down early. will order all parts to resolve the noise complaint.; ordrng 1 4392067 (dryer repair kit)

We serviced a

KITCHENAID MICROWAVE

Model KBMS1454SSS3

Near Bethany Beach, DE 19930

Frederick R.

Job Details: 06/14/2022

CX complaint is MW not turning on. Inspected unit and verified complaint. Replaced fuse and tested unit and it is now working properly. Tested unit for 7 minutes and it is working/heating. Did not need tranformer.

We serviced a

WHIRLPOOL REFRIGERATOR

Model KBFS22ECMS00

Near Silver Spring, MD 20902

Roberto I.

Job Details: 06/14/2022

"Cx complaint no water dispensed and no ice.Water supply ok, filterhead tested ok, dual water valve okdispensed water on both sides. Find frozen water reservoir and frozen icemaker fill tube. Defrosted everything, icemaker filled ok and water dispenser worked ok. Unable to verify temperature in the freezer since I left the 2 doors open for long time but according to the cx, he never had frozen food or temp issues in the Rc.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBW00

Near White Plains, MD 20695

Robert A.

Job Details: 06/14/2022

I installed the ordered part and tested the unit for the cx. The unit is working as designed.

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Smyrna, DE 19977

Andrew W.

Job Details: 06/14/2022

"Cx compalint is unit making squeaking rubbing sound. inspected and verified complaint. looked under unit and found splutch shifted down and belt slipping off splutch coming through the cover which is now defective and could damage replacement belt if not replaced. Ordering cover, belt, and returning with splutch and actuator.; ordrng 1 W11239857 (belt) and 1 WPW10427633 (pulley shield)"

We serviced a

MAYTAG WASHER

Model MHW5630HC3

Near Severna Park, MD 21146

Kevin P.

Job Details: 06/14/2022

"cx complaint display on console staying partially illuminated at all times, ordering new console; ordrng 1 W11325569 (console cs)"

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW2

Near Ocean View, DE 19970

Frederick R.

Job Details: 06/14/2022

CX complaint is WM making loud noise in spin. Inspected/tested unit and verified complaint. 1. found unit unlevel and 2. Found shield defective and hanging down to floor on one side. Ordering new shield. 11 in stock at Tribles. Rescheduled CX for 7/5/22; schdld next appmnt for 7/5 TUE !

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ11

Near Portsmouth, VA 23701

Zachery R.

Job Details: 06/14/2022

"cx complaint unit not making ice efficiently. checked unit, unit has full ice bin, jumped t-h. come to find defective heater, heater reading open, replaced icmaker, tested, unit working as designed. left old part with cx."

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near Camden, NC 27921

Branden R.

Job Details: 06/14/2022

"came out for heating element - sp w11540964 - special project s17304 - pre-id heater bushing w11537778�- . . . checked unit and disassmbled replaced heating element and tested unit is running as designed with no leaks , reinstalled and tested again unit is running as designed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model M1TXEMMWB

Near Boonsboro, MD 21713

Danny R.

Job Details: 06/14/2022

un it has a failed compressor cx will reppace unit its over 10 years old .

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ02

Near Haymarket, VA 20169

Daniel J.

Job Details: 06/14/2022

installed door reset unit new hinge right side confirmede water from valve entering ice tray

We serviced a

WHIRLPOOL WASHER

Model WTW4800XQ4

Near Goochland, VA 23063

Eric F.

Job Details: 06/14/2022

"Confirmed cx complaint unit not advancing cycles. Found inlet valve not actuating properly on cold water line. Ordering valve, Cx paid in full.; ordrng 1 WPW10683603 (water inlet valve)"

We serviced a

WHIRLPOOL FREEZER

Model JBZFL24IGX00

Near Timonium, MD 21093

Keith H.

Job Details: 06/14/2022

cx complaint is slow ice production inspected unit and found bin has ice in it. temps are good. icemaker is functioning . unable to duplicate issue

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ08

Near Owings Mills, MD 21117

Keith H.

Job Details: 06/14/2022

cx not sure if its leaking or if was left over water from prev visit . inpsected unit tested multple times and unit isnt leaking and theres no water on the floor like prior appt unable to duplicate issue

We serviced a

WHIRLPOOL DISHWASHER

Model KDPM604KPS0

Near Virginia Beach, VA 23452

Carl A.

Job Details: 06/14/2022

"cx complaint of unit not working,found the following error code FAE2 vent wax motor failing aslo found that they unit fits Technical Service Pointer #: W11540964 ordering all parts needed for repairs; ordrng 1 W11414073 (Vent Assembly) and 1 W11545290 ( DEFLECTOR) and 1 w11537778 (element) and 1 W11410062 ( CNTRLELEC)"

We serviced a

AMANA OVEN

Model AGR5330BAS3

Near Washington, DC 20003

Samuel R.

Job Details: 06/14/2022

replaced parts and tested unit.unit is now proper temps.unit is now good

We serviced a

WHIRLPOOL COOKTOP

Model JGD3430GS00

Near Sterling, VA 20165

Richard B.

Job Details: 06/14/2022

"CX complant. Front burners dont ignite correctly. Prior diagnosis found two front burners need caps, igniters and burner heads as well as spark module. Installed all and tested unit. Cooktop working as designed. Job completed, RB"

We serviced a

WHIRLPOOL RANGE

Model KFGG500ESS3

Near Frederick, MD 21701

Ricky E.

Job Details: 06/14/2022

"customer stated that the bake funtion is hard to light and blows itself out.. verified the issue and fnd when the burner baffle is removed the unit ignites with no issues. when installed the unit will not light.. fnd that the units burner baffles are warped, and are grounding against the burner assy... the unit will need the 2 burner baffles and will replace the burner itself....; ordrng 1 W10764654 (burnr-oven) and 1 W10323077 (baffl-brnr) and 1 3601P356-45 (baffl-brnr)"

We serviced a

WHIRLPOOL DRYER

Model MGDB835DW4

Near Gettysburg, PA 17325

Sal R.

Job Details: 06/14/2022

"I was able to access and replace the idler pulley, Unit test good. CX was paid in full on previouse visit 6/9."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS04

Near Harpers Ferry, WV 25425

Danny R.

Job Details: 06/14/2022

installed parts checksok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ07

Near Richmond, VA 23235

Chris B.

Job Details: 06/14/2022

replaced yoke divider and motor tested unit working as desighned cx stated

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ01

Near Woodford, VA 22580

Thomas B.

Job Details: 06/14/2022

Cx complaint unit is not working properly inspected unit found leak at the evaporator unit will need new evaporator covered under extended 1 year builders warranty ordering the evaporator and the dye drier to fix issue took quickpic of the leak; ordrng 1 WP2188822 (evaporator) and 2 WPW10143759 (dryer)s

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Stone Ridge, VA 20105

Richard B.

Job Details: 06/14/2022

"CX complant. Washer not working. Prior diagnosis found washer lid lock strike is broken off, Installed new lid latch strike and tested unit. Washer working as designed, Job completed, RB"

We serviced a

WHIRLPOOL FREEZER

Model WRF767SDHV02

Near Harpers Ferry, WV 25425

Danny R.

Job Details: 06/14/2022

ajusted door gasket wasnt sealing and leaking air now they unit checks ok no air leaks

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Belcamp, MD 21017

Neil H.

Job Details: 06/14/2022

was able to fix dispenser putting gasket back in and dispenser working now will attempt p.o.p.; ordrng 1 W10861000 (detergent dispenser)

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW3

Near Martinsburg, WV 25405

Danny R.

Job Details: 06/14/2022

installed pumps and hoses and vavles checks ok ran quick cycle and it passed diag

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Portsmouth, VA 23704

Zachery R.

Job Details: 06/14/2022

"cx complaitn unit not draining, checked unit, come to find defective drain pump, drain pump reading open, replaced drain pump ,tested. unit working as designed."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHZ0

Near Millville, DE 19967

Frederick R.

Job Details: 06/14/2022

CX complaint is spray arm keeps falling off. Inspected unit and verified complaint. Found middle spray arm has come aprt and will not stay attached. Ordering spray arm. 34 in stock at Tribles. rescheduled for 6/21/22; ordrng 1 WPW10498900 (spray arm)

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHZ0

Near Mechanicsville, VA 23116

Thomas B.

Job Details: 06/14/2022

Cx complaint unit is not working properly inspected unit found mounting brackets missing cx has misplaced them instructed cx on how to fix this once obtained I did not move unit to replace sump and arm was able to do it with unit in place this were removed before. Cx will obtain new mounting brackets and installed

We serviced a

MAYTAG DRYER

Model MED6630HW1

Near Wilmington, DE 19808

Taylor F.

Job Details: 06/14/2022

Cx complaint is unit not powering on. Tested inspected and verifed complaint. Replaced consoel and control from previous diagnosis. Tested unit and unit is now working as designed. job is complete

We serviced a

WHIRLPOOL RANGE

Model KFGD500ESS

Near Clarksburg, MD 20871

Ricardo S.

Job Details: 06/14/2022

"Cx complains about a funny smell coming from the oven also the front panel get too hot, isnpected unit, oven heating ok, no gas leak, oven vent cks ok, is normal is the front panel get hot, because the vent circulate the hot air in front of the oven panel"

We serviced a

WHIRLPOOL DRYER

Model WED5100HC0

Near Chesapeake, VA 23324

Austin D.

Job Details: 06/14/2022

cx denied service. was under impression the unit was covered under wasrranty. i advised her the unit appears to be out of warranty and i would need a receipt. no receipt on record so she called rent a center and they were not able to find anything either. advised cx i can no longer wait and left.

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS29BBMS00

Near Rockville, MD 20850

Julian H.

Job Details: 06/14/2022

replaced optics now are working but found a frost ball formed on evap Fc 9* compressor test 4 3 way valve switching issue with drain pan kit bending up need to optimized sensor to suction line evap cover to sealed back and correct airflow CX to defrost unit 48 hrs b4 CX NEED TO BE CONTACT WITH QUOTE B4 PROCEEDING; ordrng 1 W11457241 (drain pan kit) and 1 WPW10501260 (cover-evap) and 1 WPW10277799 (harns-wire)

We serviced a

MAYTAG WASHER

Model MHW5630HW2

Near Baltimore, MD 21224

Shane M.

Job Details: 06/14/2022

worng tub asm. reordering another tub. showed cx what to tell look for. 2ct 2tch needed.; ordrng 1 w11460604 (tub)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ12

Near Spring Grove, PA 17362

Marc M.

Job Details: 06/14/2022

cx complaint unit not dispesning ice. inspected and found that the auger and the yoke threads are stripped and tho the auger tunrs the yoke and shaft can not bear any weight or resistence to dispense ice. unit will need parts.; ordrng 1 W11310391 (auger) and 1 WP63052-2 (impeller)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAKZ0

Near Moseley, VA 23120

Joseph D.

Job Details: 06/14/2022

unit with rusted out spot on tub. not reall cosmetic. will become a hole.; ordrng 1 W11409866 (tub) and 2 2countpleases

We serviced a

WHIRLPOOL DISHWASHER

Model MDB8969SDE0

Near Columbia, PA 17512

Marc M.

Job Details: 06/14/2022

installed parts and tested unit. unit now checks good. collected remaining labor.

We serviced a

KITCHENAID DISHWASHER

Model KUDE60FXSS5

Near Fairfax, VA 22033

Christian C.

Job Details: 06/14/2022

Installed parts. Tested unit no errors and no leaks.

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Chesapeake, VA 23322

Austin D.

Job Details: 06/14/2022

cx complaint the unit is still not cooling. checked the unit and it was in a vacuum. therfore i added refrigerant and located the leak at the filter drier to steel. i reseated the connection and vacujmed the system. added R134a and tested the unit. no leaks present. unit is running as designed.

We serviced a

WHIRLPOOL MICROWAVE

Model MT9160XEB0

Near La Plata, MD 20646

Robert A.

Job Details: 06/14/2022

"Cx complaint that the unit is not working at all. I inspected the unit and confirmed the complaint. I found the unit is getting 122v from the wall but not receiving it at the control. I checked the 2 thermal fuses at the top of the cabinet and the one on the right has blown. The unit will need a new magnatron and oven thermostat. The part are listed as 'no longer available' on tribles.com, so I'm unable to order the parts. I collected the service call fee by check; ordrng 1 4313613 (magnatron thermostat) and 1 4313051 (oven thermostat)"

We serviced a

KITCHENAID DISHWASHER

Model KUDS30FXSS1

Near Boyds, MD 20841

Ricardo S.

Job Details: 06/14/2022

"customer complains the unit stops working and smoke comes out the side of the door, inspected the unit and found burnt wires.. unit need cntrl elec, fuse and main harness, CX WILL CALL THE MANUFACTURE TO SEE IF THE CAN COVER THE WHOLE REPAIR; ordrng 1 W10195525 (harns-wire)"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Haymarket, VA 20169

Daniel J.

Job Details: 06/14/2022

unit stuck in drain cycle removed console inspected pressure hose found string toucjing control sensor tricking unit to believe its full of water pushed string down made sure no blockage in pressure hose ran diag cycles twice no faults occured

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ02

Near Selbyville, DE 19975

Michael E.

Job Details: 06/14/2022

CX complaint: no ice in FC IM. Tested and verified complaint. I found the IM was switched off and door handle loose. Corrected IM and tightened handle. Tested unit and it is now working properly. Job is complete

We serviced a

WHIRLPOOL WASHER

Model WFW9150WW02

Near Norfolk, VA 23504

Carl A.

Job Details: 06/14/2022

"cx complaint of unit not draining checked unit to find the following error code F9E1,tested unit to find debries in drain pump removed object tested and calibrated unit works as designed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KBSD602ESS01

Near Potomac, MD 20854

Roberto I.

Job Details: 06/14/2022

"CX complaint water dispensed has bad taste.Tasted water using a clean glass and the water seemwd to be ok to me. Inspected water reservoir, found it clean. Called tech line, spoke to Robert ( 7733877423), he advised to replaced the braided water supply line with a pex one per sp w10535152. Advised cx that the water supply line replacement cannot be covered by the warranty, and also advised cx that this part replacement will help with the water taste but I cannot guarantee 100% satisfaction since water taste is related to the personal taste. The cx wants to ask a plumber to replace the water line with a pex one."

We serviced a

WHIRLPOOL DISHWASHER

Model GU2300XTSQ0

Near Hanover, PA 17331

Sal R.

Job Details: 06/14/2022

I was able to access and replace parts. I then tested unit and unit test good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ01

Near Indian Head, MD 20640

Robert A.

Job Details: 06/14/2022

Cx canceled the appt at the door. I did not diagnose the unit.

We serviced a

MAYTAG WASHER

Model MVWC200BW0

Near Waynesboro, PA 17268

Andrew S.

Job Details: 06/14/2022

Per previous tech I attempted to replace the spin basket and gear case. However I found that the spin basket did not come with the drive block or spanner nut. I am ordering the parts. I was able to schedule the return visit for Wednesday 6/16 with AM prefence.; ordrng 1 WP21366 (Spanner Nut) and 1 WP389140 (Drive Block)

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Winchester, VA 22601

Ezra M.

Job Details: 06/14/2022

"verified purchase date and epp purchased. advised cust to contact Lowe's for the extended warranty information and number to call. unit lid is locking and unlocking, even in diag mode lock activation. unit storing f5e3, f2e1, f5e1 lid switch fault. will need lid latch and control; ordrng 1 W11307244 (latch)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ03

Near Kents Store, VA 23084

Eric F.

Job Details: 06/14/2022

"tested ice maker before installation, found ice maker leaking water from underneath during fill, either over filling mold or cracked mold in ice maker. Ordering ice maker, will use other parts on return visit.; ordrng 1 W11578780 (ice maker)"

We serviced a

WHIRLPOOL O.T.R MICROWAVE

Model WMH32519HB0

Near Chesapeake, VA 23321

Anthony D.

Job Details: 06/14/2022

cx complaint unit sparking tested unit unable to replicate problem noticed rack was not level checked rack hooks found right rear hook cracked and slight evidence of thermal event causing rack to sit unlevel ordering hook to resolve issue; ordrng 1 W10840795 (hook)

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KPS0

Near Burke, VA 22015

Demonte S.

Job Details: 06/14/2022

Inspected the unit. Found that the cx is saying that they got a letter saying there is a Service Pointer on the Dishwasher. Checked the Heating Element. Heater Element has the Gold Heater Bushing. Installed the Heating Element. Tested the unit. Unit is working as Designed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ02

Near Richmond, VA 23231

Jason T.

Job Details: 06/14/2022

"Cx complaint, not cooling-freezing properly, ran factory diagnostic test, found control relay not cycling defrost properly, verified vac voltages. Installed pre-i'd control, verified proper air flow, cooling-freezing...working as designed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ04

Near Bryans Road, MD 20616

Robert A.

Job Details: 06/14/2022

Cx complaint that the unit is tripping the breaker. I inspected the unit to confirm the complaint. I found the unit is running fine at the moment. I did notice the wall receptacle is shared with the home security system. The amp draw from the unit is only 1.1 amps with the amp clamp. The unit needs to be on a dedicated circuit to prevent the breaker from tripping. The unit is working as designed. I called WP techline to document the issue.sr7733878114

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KPS0

Near Chantilly, VA 20151

Christian C.

Job Details: 06/14/2022

Installed heating element per special project. Tested unit. No errors and no leaks.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ12

Near Stone Ridge, VA 20105

Richard B.

Job Details: 06/14/2022

"CX complant Things freezing in fresh food compartment, Inspected unit and temp in fresh food compartment was set to 40 but actual was around 33 , Found damper stuck open. Changed damper , set temp to 35 and damper opened . Set temp to 4o again and damper closed Advised CX to adjust temp 1 degree a day if lowering or raising, All thermisters pass tests in daiagnostics. Job completed, RB"

We serviced a

WHIRLPOOL WASHER

Model CAE2745FQ1

Near Martinsburg, WV 25401

Danny R.

Job Details: 06/14/2022

the key bnox came damaged and dented ket is bad also this isnt all parts needed cx has no keys to unit so change boc abd control box will be needed; ordrng 1 W11190039 (box) and 1 WPW10114740 (lock ket set for top) and 1 W11283272 (door)

We serviced a

KITCHENAID COOKTOP

Model KCGD506GSS00

Near Vienna, VA 22180

Jason A.

Job Details: 06/14/2022

CX complaint COOKTOP doesnt work. CX just bought unit in May this year. Got POP - Job created 6th > JJ; ordrng 1 W11379294 (burner cap set)

We serviced a

WHIRLPOOL FREEZER

Model WRS315SDHZ08

Near Chestertown, MD 21620

Alexander W.

Job Details: 06/14/2022

CX stated unit not cooling inspected tested and verified cx complaint. Foiund compressor is getting .38 amp draw and frost pattern is only coming up two rows after unit was in defrost. ordering evap drier coupler lock ring kit and returning with thermistor just in case. cannot resched at this time due to SO parts.; ordrng 1 W11546692 (evap) and 1 W11109499 (drier) and 1 W11506635 (coupler) and 1 LOCKRING (LOCKRING)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF532SMBW00

Near Montclair, VA 22025

Robert W.

Job Details: 06/14/2022

CX Complaint is the unit isnt making ice. Inspected unit and found the IM is getting is getting good power but not filling ohm out valve and found valve misreading causing unit not to make ice. Ordering valve; ordrng 1 WPW10498976 (Valve)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHV0

Near Washington, DC 20002

Mitchell H.

Job Details: 06/14/2022

cx compaint unit is not working at all. found wash motor not running. installed both spray arms and sump assem. unit is now working good no leaks. draining good and job completed.

We serviced a

MAYTAG DRYER

Model MED5630HW2

Near Newark, DE 19711

Taylor F.

Job Details: 06/14/2022

Cx complaint is unit not drying properly. Tested insepcted and verified complaint. Found the vent to be full of water. Emptied water from vent. Cx has to seal the vent properly to stop water from getting in. Tested unit and unit is working as designed. jis complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Centreville, MD 21617

Jonathon C.

Job Details: 06/14/2022

"cx complaint, loud noise from fridge. tested unit, verified complaint. found rattling coming from the cardboard under unit rattling against chassis. also adjusted sound deadening on condenser lines. tested unit, unit working as designed. job is complete."

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFC302ESS00

Near Richmond, VA 23225

Chris B.

Job Details: 06/14/2022

cx denied service

We serviced a

WHIRLPOOL DRYER

Model WED4850HW0

Near Milton, DE 19968

Frederick R.

Job Details: 06/14/2022

"CX complaint is dryer making loud noise. Inspected/tested and verified complaint. FOund dryer has been not treated very nice. Lots of change, debris has damaged the belt and drum bearing. Quoted CX cost for repair and they immediately declined to have it repaired.

We serviced a

WHIRLPOOL REFRIGERATOR

Model GB2SHTXTT01

Near Lancaster, PA 17601

Marc M.

Job Details: 06/14/2022

cx complaint unit not cooling properly in rc. inspected unti and found that as of today the unit is now cooling as normal in both compartments. inspected unit and found residual frost and ice on the evap the appeared as tho it were from a door ajar or even a possible defrost failure that has since remedied. the unit today has defrosted the majority of the frost and ice and the evap fan can effectively transfer air to the rc. explianed issue to cx but did not reccomend any parts at this time since the unit is working and any failures would be intermitent and speculative. collected only for service call.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ09

Near Williamsburg, VA 23188

Jason T.

Job Details: 06/14/2022

"Cx complaint, no ice production, found icemaker stuck in harvest mode, verified vac voltages. Repair estimate total : Service call paid on 6-6-22 installed pre-i'd icemaker, verified icemaker fill-harvest...working as designed. (Paid in full check # 1013)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW07

Near Woodlawn, MD 20737

Israel R.

Job Details: 06/14/2022

"Customer complaint unit light is not truning on. I tested the unit and the light is not getting 120. I tested the door switch and is not working. Installed new switch. Tested uni tis now turning light on. Unit is back to normal operations.; ordrng 1 W11384469 (Door switch), used 1 W11384469 (Switch) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KSF26C6XYY04

Near Richmond, VA 23238

Eric F.

Job Details: 06/14/2022

"Confirmed cx complaint unit not cooling properly, compressor running hot. Cx has sealed system leak, quoted cx for repair, cx states kitchenaid offered him a parts concession. Instructed cx to have concession properly dispatched. Requesting 3 count labor for return visit. CX paid 120 diagnostic.; ordrng 1 WPW10466675 (compressor) and 1 WPW10643261 (evaporator) and 1 W10913906 (coupler) and 1 WPW10143759 (dryer) and 1 3countjob (compressor + 1 component)"

We serviced a

MAYTAG WASHER

Model MVWC465HW3

Near Glen Burnie, MD 21060

Kevin P.

Job Details: 06/14/2022

"unit is in warranty purchased 6/9/21 per receipt and called in for service 6/9/22. cx complaint unit not functioning properly, founf shifter error code and unit not agitating properly, installed and tested new shifter. unit tests good, job complete"

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WHIRLPOOL DISHWASHER

Model WDT750SAHZ0

Near Herndon, VA 20171

Christian C.

Job Details: 06/14/2022

Installed adjuster kit. Tested rack. Unit is working as designed.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHV0

Near Goldsboro, PA 17319

Bernard M.

Job Details: 06/14/2022

"Cx complaint unit leaks. Ran unit on normal cycle and found water leaking from underneath unit. Removed front panel and found the vent assembly disconnected. The vent on door panel wasn't securing to the panel. Removed vent and checked gasket, placed vent on and locked it in place. Ran cycle and found no leaks. Unit checks good"

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Germantown, MD 20876

Ricardo S.

Job Details: 06/14/2022

"Replaced parts, i ran diagnostic test, hot/cold valve working ok, also the fast speed spin.."

We serviced a

JENN-AIR DISHWASHER

Model JDTSS246GS0

Near McLean, VA 22101

David J.

Job Details: 06/14/2022

Cx complaint water leak. Replaced sump assembly and drain pump. Did not replace control and drain line. Not needed. Unit is now working as intended.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Newport News, VA 23602

Lucas R.

Job Details: 06/14/2022

"cx complaint unit leaking from door, checked good, no error codes at this time, found lak from lower door seal screw, tightened screw, leveled unit, tested, unit working as designed."

We serviced a

AMANA DISHWASHER

Model ADB1400AGS3

Near Manassas, VA 20110

Demonte S.

Job Details: 06/14/2022

Inspected the unit. Found that the cx is saying that the Dishes are not Drying. Ran Service Diagnostics on the unit. Error codes are F7E1 = No Heat. Checked the Heater Element. Found that the right Heater Element Harness is t plugged in. Plugged in the Heater Element Harness. Ran Service Test. Heater Element is Heating. Cleared all Error Codes. Unit is working as Designed.

We serviced a

WHIRLPOOL DRYER

Model WTW4816FW2

Near Pasadena, MD 21122

Kevin P.

Job Details: 06/14/2022

"unit is in warranty. cx complaint unit not advancing past rinse to spin out, found cold valve is completely jammed with sediment not allowing water through a nd unit has 8-1 long fill error. i explained to cx previously that she would need to put something inline in the hose to screen out sediment and she didnt. charging cx for new valve assembly, tax and shipping 107.07 total collected by cc. 100 @ trbls; ordrng 1 W11210459 (valve)"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Carlisle, PA 17013

Fred G.

Job Details: 06/14/2022

cx complaint unit is leaking fron underneath. inspected unit and entered into daig and found 0 error codes. ran a auto test and unit finished and i started to notice water coming out of the front. looked behind unit to find puddle under the drain hose. lifted hose to find a pin hole in it. replaced drain hose with van stock (W11244231). tested unit. unit now checks good.; used 1 W11244231 (drain hose) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model WDF590SAJM0

Near Bowie, MD 20715

Dustin F.

Job Details: 06/14/2022

CX complaint upper rack was wobbling and broke. CX ordered rack adjustment assembly.DF installed ordered parts and tested. working as intended. Charged CX 165.00 via card for service call and labor.

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near Lewes, DE 19958

Frederick R.

Job Details: 06/14/2022

Replaced heater element per special project s17304. Tested unit after repair and it is working properly. Job is complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHM08

Near York Haven, PA 17370

Bernard M.

Job Details: 06/14/2022

"Cx complaint unit's not cooliong in RC section. Inspected unit and found no air coming into RC. Accessed FC and found evap cover to be covered in frost. Unit thermistor failed. Evap fan runnning as designed. Ordering parts, once parts are in contact cx to reschedule;"

We serviced a

WHIRLPOOL DRYER

Model MED7000XW0

Near Vienna, VA 22182

Jason A.

Job Details: 06/14/2022

CX complaint DRYER doesnt run. Found idler pulley locked up & has a groove cut into plastic. Tension sw is not engaged. Replaced pulley & ran test cycle. Drum spins & dryer heats. Advised CX have vents cleaned > JJ; ordrng 1 W10837240 (idler pulley)

We serviced a

WHIRLPOOL DRYER

Model WED5100HC1

Near Elkton, MD 21921

Alexander W.

Job Details: 06/14/2022

"cx stated unit not heating tested inspected and verified cx complaint found unit had 2 error codes F2E2 &F2E1 which have to do with the HMI, found heater defective ordering HMI heater thermostat and TCO kit. cannot resched at this time due to SO parts; ordrng 1 W11419056 (fascia) and 1 WP3387747 (heater)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAKZ0

Near Lancaster, PA 17601

Justin L.

Job Details: 06/14/2022

"cx complaint unit not drying dishes and had dishes inside of unit to show they were still wet. found rinseaid dispenser full. entered diagnostic mode and found no saved error codes. ran through cycle and found unit to fill, pump, drain, but never dispense rinseaid inspite of it being on or activating heater. Unit will need control to correct issue and once in office will need to contact cx and set return visit; ordrng 1 W11506012 (control)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ0

Near Sykesville, MD 21784

Drew B.

Job Details: 06/14/2022

cx complaint that unit orginally had issues with the ice produxtion and when arrived found upper 50s in the rc section and the freezer still had some things frozen but could tell its not the right state temp wise. when checking the unit i foudn frost occuring on the evap wall on the fc rear cauing defrosting issues causing wet/ little ice prodcution as well.. will need the thermistor anf found stahled ewvap fan motor in stock schd for tomorrow; ordrng 1 WPW10384183 (thermistor 100@trb) and 1 WP2163777 (fan blade 6@trb) and 1 WPW10464673 (evap motor 15@trb)

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS1

Near Burke, VA 22015

Demonte S.

Job Details: 06/14/2022

Inspected the unit. Found that the cx is saying that the Dishwasher will start. Ran Service Diagnostics on the unit. Error Codes are F4E3 = Motor will not run. I then checked the power to the Motor I'm getting 121.0 Volts. Unit will need the Sump Motor. ( Any questions please check Sd Pictures.) ; ordrng 1 W11085683 (Whirlpool Dishwasher Pump & Motor)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FSS03

Near Middletown, MD 21769

Brian R.

Job Details: 06/14/2022

replaced parts ordered and rest and checked unit. advised cx to give unit a few cycles and see how it does and call back if needed. job complete.

We serviced a

WHIRLPOOL MICROWAVE

Model WOC54EC0HS04

Near Martinsburg, WV 25403

Danny R.

Job Details: 06/14/2022

installed parts checksok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ02

Near Westminster, MD 21157

Drew B.

Job Details: 06/14/2022

cx complaint that unit is frosting in the fridge causing cooling issues in the rc section. i found the unit to have door closing issues in freezer causing the frost to restrict airflow in the rc section. will need the following parts schd for the 21st; ordrng 1 WPW10397636 (slide l 25@trb) and 1 WPW10397635 (slide35@ right)

We serviced a

KITCHENAID REFRIGERATOR

Model KBSD608ESS00

Near Williamsburg, VA 23185

Jason T.

Job Details: 06/14/2022

"Cx complaint, no freezer led lights, top left fridge led flickers, per Technical Service Pointer # W11606409 repair covered under S-Code S84638. Ordering 12 led module to complete the repair, advised cx parts on factory back order, dispatch will call to schedule a return visit, cx agreed.; ordrng 12 W11484836 (Led module)s"

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