We serviced a
WHIRLPOOL DRYER
Model WET4024HW0
Near Arlington, Virginia 22204
Dustin F.
Job Details:
06/20/2022
"CX Complaint: Dryer not workingInspected unit, Found Stacked unit is missing leg of power ( WAsher runs off L2 or red according to diagram)B+G=24vR+G=121.4vR+B=93vR + N = 121.4vCX Needs to contact MN or an electrician. Unit is NOT recieving enough power to operate."
We serviced a
WHIRLPOOL WASHER
Model NTW4516FW3
Near Richmond, Virginia 23226
Gill G.
Job Details:
06/20/2022
replaced suspension. calibated unit. ran auto test and found unit is fully functional and working as designed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near California, Maryland 20619
David J.
Job Details:
06/20/2022
Cx complaint unit is not drying. Found unit in working order. Cx has never used rinse aid before and did not know of such thing. Explained to Cx how it works and how to add to unit. Explained with plastic tubs they dont heat dry like metal tubs. Cx was happy and will get some. Unit is washing and heating as should.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Chantilly, Virginia 20152
Daniel J.
Job Details:
06/20/2022
complaint leaking inspected drain hose pressure water line no signs of leaking tested unit filled for seconds stopped than skipped; ordrng 1 W11513246 (control) and 1 W11513255 (water valve) and 1 WP353244 (hose)
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW2
Near Rixeyville, Virginia 22737
Ezra M.
Job Details:
06/20/2022
"unit stuck in drain cycle. cancelled cycle, checked errors, none stored. ran test cycle. unit working properly."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near New Market, Maryland 21774
Ricky E.
Job Details:
06/20/2022
"customer stated that the unit was working, but was freezing in the ff section sometimes, and at one point she felt that the unit was off for to long.. the unit on arrival was at 0 and 40, the customer had the unit set to 40.. the unit is making ice with no issues and is defrosting.. no issues at time of service..."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS07
Near Richmond, Virginia 23220
Gill G.
Job Details:
06/20/2022
cx complaint: unit is not producing ice. found ice in ice bin. found ice maker had just harvested ice. cycled ice maker and filled mold with water. advised cx that door freezer door being left open would reduce ice production. unit is working as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Havre de Grace, Maryland 21078
Milton J.
Job Details:
06/20/2022
Cx complaint unit not dispensing ice. Inspected and found the ice in the bin bound up. Emptied and tested with no issues. Just CX and his wife so instructed them about once a week to empty bin and start fresh to keep ice from freezing together. Unit is functioning properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ05
Near Frederick, Maryland 21704
Ricky E.
Job Details:
06/20/2022
"customer stated that the nunit wasnt dispensing.. verified water to the unit, and the filter was new... tested at the dispenser and water came out.. the line may have been kinked behind the unit, beacause before testing the unit was pulled forward... i hung the water line to prevent kinking, unit cks ok.."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM06
Near Hume, Virginia 22639
Ezra M.
Job Details:
06/20/2022
"ref side not cooling. found evaporator clogged with frost/ice, not getting good airflow to rc. ordering evap fan harness and control.; ordrng 1 W11546681 (evap fan harness)"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Camp Hill, Pennsylvania 17011
Fred G.
Job Details:
06/20/2022
i was able to access unit and replace both the lower harness and the drain pumnp as per previous tech. tested unit and unit checks good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Mechanicsburg, Pennsylvania 17055
Fred G.
Job Details:
06/20/2022
"i was able to access unit and replace the detergent dispenser. tested unit, unit now checks good."
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE334GPS0
Near Mineral, Virginia 23117
Eric F.
Job Details:
06/20/2022
"Confirmed cx complaint door not shutting flush, water leaking around left side of door. Found door not engaging latch, hinges warped prohibiting door from closing properly. Ordering new hinges.; ordrng 1 WP8534854 (door hinge) and 1 WP8534853 (door hinge)"
We serviced a
WHIRLPOOL DRYER
Model WGD5100HW1
Near Baltimore, Maryland 21216
Keith H.
Job Details:
06/20/2022
cx complaint is long dry times inpsected unit verified 120v to unit put into diagnsotics no errors found tested it. it does heat and tumble i then found unit has bad airflow advised cx to have vent checked and cleaned
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS07
Near East Petersburg, Pennsylvania 17520
Drew B.
Job Details:
06/20/2022
cx complaint that unit is making noise when fan runs etc when testing i foudn the evap fan cover wasnt fully snapped and causing vibration of the fan running and i was able to snap in place nd noise had gone away.. and appears to be fully functional/.
We serviced a
WHIRLPOOL MICROWAVE
Model KEMC308KSS01
Near Hummelstown, Pennsylvania 17036
Justin L.
Job Details:
06/20/2022
As per previous visit was able to access unit and replace outer door. Attempted to remove wall oven but due to how close it is to the fridge and it being stuck will need a 2nd tech. Contacted office and setting return Thursday 6/23/22; saved tckt
We serviced a
WHIRLPOOL WASHER
Model WET4124HW0
Near Baltimore, Maryland 21207
Keith H.
Job Details:
06/20/2022
cx complaint is unit not completing cycle inspected unit and found the drain motor is jus humming but water not being drained. needs new pump. Maintainece is going put unit in their shop for better access when we get part; ordrng 1 W10906604 (pump-water)
We serviced a
WHIRLPOOL O.T.R MICROWAVE
Model WMH53521HZ06
Near Shippensburg, Pennsylvania 17257
Sal R.
Job Details:
06/20/2022
"New home build, Builder complaint was thatb the unit has cosmetic damage to the front of the door. I was able to access and replace the door , unit test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Perry Hall, Maryland 21128
Shane M.
Job Details:
06/20/2022
cx complaint of humming noise. put unit into test mode. could not duplicate sound complaint. advised cx to capture sound issue on cell phone.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Taneytown, Maryland 21787
Bernard M.
Job Details:
06/20/2022
"Cx complaint unit leaks. When arrived fpound the unit leaking water from underneath unit. The water tube that feeds from the door drips from the connector. Disconnected from tubeand cut off damaged end, re-inserted tube to connector, dispensed water and no leaks occured. Unit checks good"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near Bridgeville, Delaware 19933
Michael E.
Job Details:
06/20/2022
"Replaced control as per previous diagnosis. As i was removing the front of unit to reach dispenser, i found a hole in the bellow gasket that was not visibkle while gasket was in place. Ordering bellow gasket W11314648, Scheduled repair visit for 6/27 end of day please.; ordrng 1 W11314648 (bellow)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ02
Near Frederica, Delaware 19946
Frederick R.
Job Details:
06/20/2022
CX complaint is pin on hinge came out. Inspected unit and verified complaint. Replaced hinge from pre-id. Unit is now repaired and is working properly. Job is complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS4
Near ,
Frederick R.
Job Details:
06/20/2022
Replaced door switch per prior diagnosis. Tested unit after repair and it is now working properly. Ran unit for 15 mins and it did not shut off
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Frederick, Maryland 21704
Ricky E.
Job Details:
06/20/2022
"customer stated that the unit wasnt making ice.. verified issue and fnd the im thermister out of range... replaced the icemaker, unit cks ok.."
We serviced a
MAYTAG RANGE
Model MER7700LZ
Near Glen Allen, Virginia 23060
Thomas B.
Job Details:
06/20/2022
Replaced outer door glass reassembled unit now functions normally
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS1
Near Glen Allen, Virginia 23059
Thomas B.
Job Details:
06/20/2022
Cx complaint unit is not working properly inspected unit found error F3E0. Removed and replaced the control and the sensor tested and inspected for proper use unit now functions normally
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Orange, Virginia 22960
Eric F.
Job Details:
06/20/2022
"Confirmed cx complaint unit not washing. Found lid not latching/unlatching. Found unit not agitating or washing, evidence of damage to actuator/splutch assembley. Ordering latch and control, will use pre-id'd parts on return visit.; ordrng 1 W11307244 (latch) and 1 W11170319 (cntrl-elec)"
We serviced a
MAYTAG WASHER
Model MVWB765FW4
Near Bear, Delaware 19701
Taylor F.
Job Details:
06/20/2022
"Cx complaint is unit making a grinding noise. Tested inspcted and verifed complaint. Replaced gearcase, clutch, slider, rotor, stator from previous diagnosis. Tested unit and unit is now working as designed. Job is complete."
We serviced a
WHIRLPOOL WASHER
Model MHW5500FW1
Near Lexington Park, Maryland 20653
David J.
Job Details:
06/20/2022
Cx complaint the user interface sometimes freaks out and does its own thing. Sometime runs and sometimes doesnt. Inspected unit and found error code F8E3. Ran unit in diagnostic mode after clearing codes. Unit ran through complete cycle. Found no error codes. After. unit is having communication error between pump. Replaced control board and user interface. Ran diagnostic mode again and found zero errors. Tested UI and everything is working with no problem. Unit is now working as designed. Cx paid in full
We serviced a
JENN-AIR DISHWASHER
Model JDTSS247HS0
Near Chesapeake Beach, Maryland 20732
David J.
Job Details:
06/20/2022
Cx complaint unit not draining. Inspected unit and did find drain pump was not pushing water through. Removed the water and tested unit and was working properly. Tried to drain again and it was trying but not doing it. Ordering drain pump for return visit. ; ordrng 1 Wpw10531320 (Drain pump)
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEZ08
Near Chesapeake Beach, Maryland 20732
David J.
Job Details:
06/20/2022
"Cx complaint popping noise coming from defrost heater. Replaced heater, drain tube and pan were not clogged. Tested heater element and is working properly. Unit now working as intended."
We serviced a
WHIRLPOOL WASHER
Model WFW6620HW2
Near Middletown, Delaware 19709
Alexander W.
Job Details:
06/20/2022
CX stated unit is shaking tested inspected and verified cx complaint found unit is not sitting on a proper pedistal nor is the pedistal installed leveled properly CX to call and get proper pedistal installed. unit is working as desgined job is complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT314TFDW00
Near Lancaster, Pennsylvania 17601
Drew B.
Job Details:
06/20/2022
when arrived was able to remove any 134a in system then had removed srier and compressor and install both new parts. pulled vaccum to about -28 and held the system requires 4.4 oz of 134a. and when fililing up to around 4.5 oz the low side read 0 and high was around 115-20.. and unit wad getting colder and colder in the fc section. unit will need to run for about 24 hours and appears good if any non ss repair call bck like pan on compressor
We serviced a
WHIRLPOOL RANGE
Model WFE550S0HZ0
Near Gordonsville, Virginia 22942
Eric F.
Job Details:
06/20/2022
"Confirmed cx complaint UI not displaying properly, characters faded on UI. Ordering Control/UI; ordrng 1 W11528249 (Control)"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Bainbridge, Pennsylvania 17502
Justin L.
Job Details:
06/20/2022
cx complaint unit not finishing cycles. was able to access unit and after verifying model and serial ran diagnostic and found no saved codes. ran diagnostic cycle and found valves opening partially. due to unit not filling it wont finish cycles. ordering control and valve and once in office will need to contact cx and set return; ordrng 1 W11116592 (control) and 1 W11127357 (inlet valve)
We serviced a
WHIRLPOOL O.T.R MICROWAVE
Model WMH31017HZ7
Near Hanover, Pennsylvania 17331
Marc M.
Job Details:
06/20/2022
installed parts and tested unit. unit still shorting at ui/display. inspected and found that the cavity thermostat is shorted and visibly burned. unit will need parts.; ordrng 1 W11224856 (thrmst-fix) and 1 W11469478 (harness)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM05
Near Frederick, Maryland 21703
Ricky E.
Job Details:
06/20/2022
"W11520324 LED 24.08, shipping 15.00, labor 120.00, tax 1.44... customer stated that the unit wasnt dispensing ice, and the fzr led was out.. fnd debre in the ice bucket holding the auger, removed the debre, unit now is despensing.. the customer is unsure about repairing the fzr led. will call in if the repair is wanted..."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Mount Gretna, Pennsylvania 17064
Justin L.
Job Details:
06/20/2022
cx complaint of water dripping from warm air returns. was able to access unit and unable to find a model and serial number cx stated she informed whirlpool of the sticker being missing. removed evap cover and found clogged fill tube. using steamer cleared ice and found an extra piece of styrofoam that had it blocked. removed and tested unit noe operates as designed collected for service call only
We serviced a
KITCHENAID RANGE
Model KSIB900ESS1
Near Charlottesville, Virginia 22901
Kyle A.
Job Details:
06/20/2022
Called to cancel appointment due to defective harness.; ordrng 1 W10908894 (Harness)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Hampton, Virginia 23669
Carl A.
Job Details:
06/20/2022
"cx complaint of icemaker not working,checked unit to find fill tube to have frozen over and icemaker not working replaced icemaker and thawed fill tube tested unit works as designed"
We serviced a
MAYTAG RANGE
Model MGR8800FZ2
Near Gettysburg, Pennsylvania 17325
Sal R.
Job Details:
06/20/2022
"CX complaint is that the tuni is not staying at temp.. I found thatb the unit gets to preheat 350 in 4 min. I fou d a F3e2 error code for the temp sensor. I also found that the the bake bar shuts off mid cycle. I am orderign 1 control ( WPW10340325), 1 sensor (W10833885) and 1 spark board (W11162730). Once the parts areavalible, please have somone form the office call to set a return date.; ordrng 1 WPW10340325 (main control board) and 1 W10833885 (sensor 100 @ tribs)"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Hanover, Pennsylvania 17331
Sal R.
Job Details:
06/20/2022
CX complai t was that the utni was not opperating. I found that the the unit was off ballance due to the agitater being loose. I was able to access and securly secured the agitator. UNit test good.
We serviced a
WHIRLPOOL DISHWASHER
Model MDB4949SKZ0
Near Hanover, Pennsylvania 17331
Sal R.
Job Details:
06/20/2022
"Per the previouse tech, i was able to access and replace botht he drain pump and the control board. UNit test good."
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Frederick, Maryland 21703
Ricky E.
Job Details:
06/20/2022
"installed updated element with the update kit, unit cks ok.."
We serviced a
WHIRLPOOL OVEN
Model KSDG950ESS1
Near Mechanicsburg, Pennsylvania 17055
Fred G.
Job Details:
06/20/2022
i was able to access unit and replace the bake element. i test the unit and found it to check good.
We serviced a
WHIRLPOOL FREEZER
Model WRX986SIHZ00
Near Marydel, Maryland 21649
Alexander W.
Job Details:
06/20/2022
Called CX and gave qoute for ice maker over the phone CX accepted qoute CX to pay for ice maker upon return by check resched CX for thursday 6/23; ordrng 1 W11579560 (ice maker)
We serviced a
MAYTAG WASHER
Model MHW5500FW1
Near York, Pennsylvania 17406
Drew B.
Job Details:
06/20/2022
"cx complaint that unit is not powering on but the internal light will just flicker. i checked powwer at the wifi board and had 124 and traced up the control and had 120 @control,, made sure all connections were tight and secure no issue and still not getting any repsonse from the panel when turning knob and or pressing service sequence. ordering panel and control both ibn stock and call when approved through lowes contrct.; ordrng 1 W10911042 (panel-cntl 7@trb) and 1 W11201286 (cntrl-elec 7@trb)"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Easton, Maryland 21601
Jonathon C.
Job Details:
06/20/2022
"cx complaint, unit not washing. upon inspection of parts i found the gearcase that i brought defective. reordering gearcase.; saved tckt"
We serviced a
WHIRLPOOL WASHER
Model WTW8040DW4
Near Point of Rocks, Maryland 21777
Ricky E.
Job Details:
06/20/2022
"customer stated that the units lid was cracked at the hinges.. replaced the lid assy, the lid is within the 1 year part warranty..."
We serviced a
KITCHENAID DISHWASHER
Model KDTE404DSS0
Near Stevensville, Maryland 21666
Jonathon C.
Job Details:
06/20/2022
"cx complaint, unit shuts off late into cycle. tested, inspected, verified complaint. found unit had no error codes but about 15 seconds into a test cycle, unit would shut off. ohm'd vent fan as these can cause this issue. 0ohm's indicating a dead short. replaced vent assy from Pre-id. tested unit, unit working as designed. cx also has defective manifold on the upper rack caused by the older style tracks. ordering the three parts needed for that repair.; ordrng 1 W11259786 (track) and 1 W11259785 (track) and 1 W10843168 (manifold)"
We serviced a
WHIRLPOOL DRYER
Model WED5010LW0
Near Stevensville, Maryland 21666
Jonathon C.
Job Details:
06/20/2022
"cx complaint, dryer not drying. tested, inspected, verified complaint. found unit dropping L2 when plug was fully seated. also found dryer vent EXTREMELY restrictive due to space constraints. reccomended cx have receptical replaced and setup a better vent system. unit working as designed. job is complete."
We serviced a
JENN-AIR REFRIGERATOR
Model JSC24C8EAM00
Near Clinton, Maryland 20735
Shawn D.
Job Details:
06/20/2022
"pre iding couple parts for s.s. tech to go back out and check unit out might be not fixable 2 count job on return s.s, tech only; ordrng 1 WPW10643261 (fridge evaporator) and 1 WPW10143759 (drier) and 1 W10309988 (compressor incase) and 1 w10913906 (coupler) and 1 s.s.techonly (s.s. tech only) and 1 2countjob (2 count job)"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Millsboro, Delaware 19966
Frederick R.
Job Details:
06/20/2022
Waiting on call from DM; saved tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model MSD2456DEW
Near Alexandria, Virginia 22311
Lloyd B.
Job Details:
06/18/2022
Cx complained the unit did not make ice. Inspected the unit and found that the ice maker was making noise but not moving. Installed new ice maker and jumped T to H and it filled with water and began a harvest. Job complete
We serviced a
WHIRLPOOL WASHER
Model MHW5630HW3
Near Chevy Chase, Maryland 20815
Israel R.
Job Details:
06/18/2022
Got to the building and the custoemr was waiting for me at the gate and comunicated that they dont allow comercial service on the weekend. REschedulke for next friday 24th.; schdld next appmnt for 6/24 FRI !
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Alexandria, Virginia 22312
Lloyd B.
Job Details:
06/18/2022
"Cx complained the unit did not operate. Inspected the unit and found that it starts but hums 3 times, does not spin and then drains. Bad capacitor. Installed new cap and tested and it now operates as designed. Job complete; ordrng 1 W11395618 (capacitor), used 1 W11395618 (capacitor) from stock"
We serviced a
KITCHENAID MICROWAVE
Model KMHS120ESS5
Near Chevy Chase, Maryland 20815
Israel R.
Job Details:
06/18/2022
"Installed control and switches and the unit stil not working correctly. I found the filter board one of the pins was bad i adjusted it and the pin is loose. I secured it and tested unit is now turning on. Unit is back to normal operations.; ordrng 1 WPW10531156 (filter), used 1 WPW10531156 (Filter) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS05
Near Potomac, Maryland 20854
Israel R.
Job Details:
06/18/2022
The customer stated they just got the unit and the unit was not cooling. But seems that they dicovered the unit was not getting good air circulation on on the condenser. The cusotmer cut out a hole in the cabinet and the unti is cooling. I Answer all the custoemr questions and now the custoemr understands on how to use the unit better. Tested unit and is runing good is cooling correctly. The door was not closing correctly reseated door and the unit unit is good. Custoemr stated they just recieved and did not get a delivery paper. Added 8 weeks to good date. 6/12/22
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Arlington, Virginia 22205
Lloyd B.
Job Details:
06/18/2022
Cx had a unit that needed the upgraded element. Installed new heater and the unit shall heat and not leak. Job complete
We serviced a
KITCHENAID DISHWASHER
Model KDTE554CSS3
Near Arlington, Virginia 22207
Lloyd B.
Job Details:
06/18/2022
Cx complained the unit leaked. Installed new sump and tested and it no longer leaks. Job complete
We serviced a
JENNAIR REFRIGERATOR
Model JFC2290VEP8
Near Arlington, Virginia 22207
Lloyd B.
Job Details:
06/18/2022
Reordering part; ordrng 1 w10884390 (ice maker)
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near McLean, Virginia 22101
Lloyd B.
Job Details:
06/18/2022
Cx had a unit that needed the upgraded element. Installed new heater and the unit shall heat and not leak. Job complete
We serviced a
JENN-AIR DISHWASHER
Model JDB9800CWS2
Near Fairfax Station, Virginia 22039
Jason A.
Job Details:
06/18/2022
CX complaint DW rust. New tub damaged - All 3 racks & L& R rails also rusting - See SDpics. Advised CX to open & inspect tub when it arrives. Inspected inner door & added extra padding > JJ; ordrng 1 W10713323 (tub-dishwr) and 1 W11129939 (LWR rack 1) and 1 W10610905 (cupshelf 11) and 1 W10822165 (track L 5) and 1 W10822166 (track R 5A) and 1 W10194861 (dishrack MIDDLE 1) and 1 W11259785 (track L10) and 1 W11259785 (track R10A) and 1 WPW10195240 (track R1) and 1 WPW10195238 (track L1A) and 1 WPW10418356 (baskt-ware set 5)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC604FSS00
Near Potomac, Maryland 20854
Israel R.
Job Details:
06/18/2022
Installed new control and evap cover. Unit is cooling. But this unit was considered unrepairable and the custeomr stateda that for four years they have been defrosting the unit every 3 to 4 months. for the last 4 years. This unit may not be able to work normal sinceTechline considered unit unrepairable. But unit is on.
We serviced a
WHIRLPOOL DRYER
Model GEW9200LW1
Near Potomac, Maryland 20854
Israel R.
Job Details:
06/18/2022
Installed new switch and tested. Unit is back to normal operations.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Rockville, Maryland 20850
Israel R.
Job Details:
06/18/2022
went to installed new hose and the hose diameter is not different that the oine is installed and even with the new hose is not draining. I removed pump and the pump is worn out. Replace drain pump and collected for the difference and the unit is back to normal operations.; ordrng 1 W10876537 (drain pump 81.80)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KSBS25INBL01
Near Falls Church, Virginia 22043
Lloyd B.
Job Details:
06/18/2022
Cx complained the unit did not dispense ice. Removed motor and thawed it out and it work but the part is NLA. Gave the cx the part number and he will try to locate. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW4
Near Alexandria, Virginia 22307
Lloyd B.
Job Details:
06/18/2022
"Cx complained the unit did not wash. Installed new motor and tested and it fills, washes and drains. No leaks. Job complete"
We serviced a
KITCHENAID OVEN
Model KOSE500ESS02
Near Alexandria, Virginia 22308
Lloyd B.
Job Details:
06/18/2022
Cx complained of a stuck key error. Installed new console and tested and the unit heated to 350 degrees with no error. Job complete
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Rockville, Maryland 20853
Israel R.
Job Details:
06/18/2022
"Customer complaint unit is not cooling. I tested the unit and the unit is not cooling fans are working. I tested the compressor and it clicks and grinds. I pulled unit out and found the unit is not cooling becasue the compressor is locked up. Unit needs new compressor. The unit is welded but the the parts list calls to order lockring parts. Ordering compressor, drier and cpoupler tubing. Special order part call customer whe parts is available; ordrng 1 W11574734 (Conpressor) and 1 W11504431 (coupler) and 1 W11504415 (Coupler) and 1 W11506621 (Coupler) and 1 W11506635 (Coupler) and 1 W11109499 (drier-tube) and 1 Lockring (Lockring)"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM354EBS3
Near Olney, Maryland 20832
Israel R.
Job Details:
06/18/2022
Installed new control and still did not put water in. I found the floar switch was loose. I reseated and the unit stareted putting water and now we are to the coriginal complaint of leaking. I adjusted the door a little but the unit was dripping. I removed front panle and the unit ran test the unit did not leaking anymore. But if the unit leaks please birn a clear door to se what the unit is doing. Also the had new floors so the rear lower whell may have to move lower so the unit ca lean back more but the unit is level. Or hinges. Unit is good.
We serviced a
JENNAIR DISHWASHER
Model JDTSS244GL0
Near Fairfax Station, Virginia 22039
Jason A.
Job Details:
06/18/2022
CX complaint DW leaks. Replaced insulation 6772 & 6003 & dispenser. Found lower insulation shoved too far in & acting as a wick to draw water during wash. See SDpics > JJ; ordrng 1 W10380173 (32 - sound insulato bottom)
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Fairfax, Virginia 22030
Jason A.
Job Details:
06/18/2022
CX complaint DW door falls. Replaced DW hinges & HTR element per TSP W11540964 & S17304. Ran test wash before pushing DW back into cabinet. Start NORMAL cycle. Unit is advancing. NO LEAKS - Door operateds properly > JJ
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSR57R18DM03
Near Fairfax, Virginia 22031
Jason A.
Job Details:
06/18/2022
CX complaint FRIGE not cooling. Found evap iced up. Cleared ice & tested control wont defrost. Replaced EvAP thermistor was reading 35K OHMs vs 4K OHMs in icewater. HTR element 35 OHMs > JJ; ordrng 1 W11496881 (Control Box)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS01
Near Fairfax, Virginia 22031
Jason A.
Job Details:
06/18/2022
CX complaint FRIGE frozen FC. Cleared ice & replaced evap cover & icebox fan test 59 & 56 to test evap fan & icebox fan. FC gasket has a flat spot & not sealing well. Leaned unit back to assist closing > JJ; ordrng 1 W10849520 (dor-fip FC SS)
We serviced a
WHIRLPOOL REFRIGERATOR
Model MBF1958DEM00
Near Chantilly, Virginia 20151
Jason A.
Job Details:
06/18/2022
CX complaint FRIGE no ice. Found arm dislodged but when put back in ayym icemaker turns without stopping or water fill. Replaced icemaker & test harvest & fills. NO LEAKS > JJ
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ0
Near Fairfax, Virginia 22030
Jason A.
Job Details:
06/18/2022
CX complaints DW console separating & noise. Replaced console & UI. Ran test wash. Display checks ok. Unit completed test wash. Start NORMAL CYCLE & unit is advancing. CX reports there was no more noise since previous visit > JJ
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ05
Near Manassas Park, Virginia 20111
Jason A.
Job Details:
06/18/2022
"CX complaint FRIGE noise when dispensing ice. Replaced solenid & test cubed / crushed multiple times. Additionally CX states whining noise when dispensing water. Tested w / without filter & same noise. House is noisey so cannot isolate to valve, UI or filter housing. Parts not all in stock > JJ; ordrng 1 WPW10179146 (valve-inlt) and 1 W11162042 (housing filter) and 1 W11203289 (UI console) and 1 W11203924 (contrl-box)"
We serviced a
WHIRLPOOL RANGE
Model WGE745C0FS01
Near Seven Valleys, Pennsylvania 17360
Drew B.
Job Details:
06/17/2022
cx complaintt hat unit had the underneath cracked on cooktop by the large right burner casue possible by the thermal crack and no signs of anything chipping or had hit the top to casue and also the gakste on the doors are flarring and need replaced ordering parts call o reschd with cx.; ordrng 1 W10877558 (cooktop) and 1 W10337392 (gaskt-door upper) and 1 WPW10269069 (gasket door lower)
We serviced a
MAYTAG DRYER
Model MGD6630HW3
Near Fairfax, Virginia 22031
Christian C.
Job Details:
06/17/2022
Cx complaint unit does not heat. Inspected unit found no error codes. Getting 120VAC from outlet. Outlet has correct polarity. Ignitor is not glowing. Ignitrr reading 65ohms. No voltage going to ignitor. Tco reading .1ohms. Getting no voltage from control at heater relay. Ordering control.; ordrng 1 W11512753 (acu)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Fairfax, Virginia 22031
Christian C.
Job Details:
06/17/2022
Cx complaint unit freezes vegies in drawers and ice maker clumps up. Inspected unit found ice maker full and in clumps. FC was at 5 degrees and RC was at 40. Set temps to recommended. Unit ui is stuck on extend freeze. Ordering ui. Unit has additional 1 year builder warrenty.; ordrng 1 W11330486 (ui)
We serviced a
WHIRLPOOL WASHER
Model MHWE251YG00
Near Lancaster, Pennsylvania 17603
Drew B.
Job Details:
06/17/2022
CX was waiting for grandfather to get home to see if they wanna do repair waited in truck till grandfather arrived found no serevice being done
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507HPS02
Near East Petersburg, Pennsylvania 17520
Justin L.
Job Details:
06/17/2022
cx complaint of knocking noise or tapping noise. Was able to access unit and verify noise. In accordance with Technical Service Pointer #: W11610345 Rev A was able to adjust filter drier then ran test 4. Verified unit not making noise unit now checks good no further work needed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near Reading, Pennsylvania 19608
Justin L.
Job Details:
06/17/2022
Cx complaint unit not cooling. Cx had a company out yesterday who diagnosed compressor. Was able to access unit and found unplugged. Plugged in unit and found compressor would click and buzz. Changed out start device and same issue occured unit will need a 3 call count sealed system repair after speaking to SS tech MM. Once parts are in office will need to call and set return; ordrng 1 W11574734 (compressor) and 1 W11504431 (suction line to condensor) and 1 W11504415 (coupler) and 1 W11506621 (charge to compressor) and 1 W11506635 (access valve) and 1 W11109499 (filter drier) and 1 W11504445 (3 wayto drier) and 1 W11504447 (cap tube to drier) and 1 W11578027 (evaporator) and 1 W11506620 (cap tube to evap) and 1 W11504450 (cap tube to evap)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Frederick, Maryland 21702
Ricardo S.
Job Details:
06/17/2022
"Cx cmplains about a smoke,, inspcted unit, terminal block, contrl board, heater, motor and sump cks ok, i ran diagnostic test mode and heater circuit working ok.. but the cancel button not working, replaced cntrl.. unit teted and working ok"
We serviced a
WHIRLPOOL O.T.R MICROWAVE
Model WMH31017HS09
Near Silver Spring, Maryland 20910
Israel R.
Job Details:
06/17/2022
Installed new cover and base. Unit is back to normal operations
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Fairfax Station, Virginia 22039
Carl R.
Job Details:
06/17/2022
"Heating Element - SP W11540964 - Special Project S17304 - PRE-ID Heater Bushing W11537778. Removed dishwasher from underneath the kitchen counter and Removed 2 screws. Removed 2 plastic fasteners and Removed the original heater element. Installed new heater element and 2 plastic fasteners. Checked for leaks, no leaks found. Returned unit back underneath kitchen counter. Unit working properly."
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM604KPS0
Near Fairfax Station, Virginia 22039
Carl R.
Job Details:
06/17/2022
"New Dishwasher leaked. Installer identified that the water pump failed causing water to leak . . Unit was disassembled when I entered the home. No power or water going to unit. Removed the unit from underneath the kitchen counter and changed the water pump. No signs of leaking from dishwasher, but signs of a water leaking from cx phone in basement and underneath dishwasher. Replaced water pump. Could not test unit."
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Springfield, Virginia 22153
Carl R.
Job Details:
06/17/2022
Heating Element - SP W11540964 - Special Project S17304 - PRE-ID Heater Bushing W11537778. Removed the dishwasher from underneath the kitchen counter and 2 screws. Removed lower rack and spray arm. Removed 2 plastic fasteners and original heater element. Installed new heater element and plastic fasteners. Tested unit for leaks and no leaks found. Put unit back underneath counter. Unit working properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDM09
Near Burke, Virginia 22015
Carl R.
Job Details:
06/17/2022
Cx not available. No one over the age of 18 was in the home. I spoke to cx by phone of her daughter. I was outside. Cx needs to reschedule. Cx was given the office number.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Woodbridge, Virginia 22192
Carl R.
Job Details:
06/17/2022
Not Cooling - SP W11174997. Inspected unit and found the door gaskets on freezer and refrigerator door is not sealing properly. Gaskets is allowing cold air and warm air to mix causing bothe sections not to cool properly frost found forming in freezer side. Treated door gaskets with heat and instructed cx not to open both doors for 30min. If cx calls back. Further diag is needed. Unit working properly. No parts needed at this time.
We serviced a
JENNAIR BEVERAGE CENTER
Model JS48PPDUDE01
Near Woodbridge, Virginia 22192
Carl R.
Job Details:
06/17/2022
AIG WATER DISP BROKEN/FREEZER LEDS OUT/FRUITS AND VEGGIES ARE GOING BAD TOO QUICKLY AS WELL. Special Project s84638. Found 1 light out in refrigerator and 1 light out in freezer. Cx need to adjust temp in freezer and frige.. cx also need a cap for the water filter.; ordrng 12 W11484836 (Led lights)s and 1 W11238395 (Filter cap)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Woodbridge, Virginia 22193
Carl R.
Job Details:
06/17/2022
"Not Cooling - Freezer Section - Refrigerator. Turned off power. Removed door, and Removed rear panel and ice tray. Removed ice and evap wire harness. Installed new wire harness and rear panel and ice tray. Turned unit back on. Unit is working properly"
We serviced a
KITCHENAID RANGE
Model KSGB900ESS5
Near Fredericksburg, Virginia 22405
Tanner B.
Job Details:
06/17/2022
"CC units LF burner not working properly.. cx states he uses match to ignite, will not ignite itself.. When it is lit w/ match the flame is really high on high and on simmer it will go out.. The lf burner seems to have not been converted correctly .. 035am and 118 0r 18am ( was hard to read) the other burners and broil work fine.. the bake ignites but flame is uneven .. Unit needs Lp conversion kit to correct issue for the LF burner and bake burner.. ( double check the regulator cap for proper direction if needed , all the others are working w/ good flame so doubtful. ) ordering lp conversion kit . Bake needs 56 and the LF needs 108am orfices; ordrng 1 W11436985 (lp conversion cooktop) and 1 W11087486 (lp conversion)"
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Fredericksburg, Virginia 22405
Tanner B.
Job Details:
06/17/2022
"CC squeeking during operation. Found bad idler, replaced idler and tested unit. unit is working as designed . job complete"
We serviced a
WHIRLPOOL O.T.R MICROWAVE
Model WMH31017HW08
Near Fredericksburg, Virginia 22407
Tanner B.
Job Details:
06/17/2022
"W11552018 control (called office / parts and had it added to ticket ) Cc units hood lamp not coming on, bulb burnt out from control constantly sending 120vac .. unit needs control and bulb to repair unit .; ordrng 1 8206232A (bulb)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Fredericksburg, Virginia 22407
Tanner B.
Job Details:
06/17/2022
"1-W11536253 fc evap , 1-W10507884 compressor and 1-W10882923 IM IF CX CALL BACK . Cc unit not making ice , found the FC 11-18 degrees F.. the units compressor running hot at .9 amps .. the fc evap lines are iced up w/ weak frost pattern .. needs possible compressor or evap.. tap system and fill with Nitrogen to find possible leak.. qouted cx, paid svc call only .. pic of P/N and Qoute in SDquick pics"
We serviced a
WHIRLPOOL MICROWAVE
Model WOD77EC0HS02
Near ,
Michael E.
Job Details:
06/17/2022
"CX complaint: Not keeping time. Tested and verified complaint. F6E0 error codes has been repeatedly coming up. I have replaced the control and console previously. Looking at error history, this code comes up a few times in same day and repaets every 2-5 days. This has to be when the time is getting out of sync and why its unobservable. Ordering signal harness W11177679 and tod jumper W11225371. On repair visit, it is important to replace both harnesses. Scheduled repair visit for 6/24 AM prefered; ordrng 1 W11177679 (harns-wire) and 1 W11225371 (harns-wire)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT705PAKZ
Near Farmville, Virginia 23901
Kyle A.
Job Details:
06/17/2022
Cx complaint of unit not completing cycle. Did confirm units owi was not properly seated in the connector. Reseated connector and unit is now as designed as designed.; saved tckt
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD608EBS01
Near Adamstown, Maryland 21710
Ricardo S.
Job Details:
06/17/2022
"Replaced parts, unit tested and working ok.. no leaks"