Service History 1072 - VIA Appliance

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Mechanicsburg, Pennsylvania 17055

Bernard M.

Job Details: 06/23/2022

Cx complaint unit makes noise while spinning. Entered diag and found no error codes. Ran test cycle and when spinning it made loud off balanced sounds and was hitting sides. Inspected underneath and found no damage. Removed agitator and found the drive shaft to be bent. Ran manuel high speed spin and unit wobbled and made noise. Ordering gear case and splutch and will need 2 call count for gear case repair. Once parts are in contact cx to reschedule.; ordrng 1 W11454741 (gear case) and 1 W10721967 (splutch)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS04

Near Fairfax, Virginia 22031

Jason A.

Job Details: 06/23/2022

"CX complaint FRIGE not making ice. Replaced gaskets. Ran test 120 icemaker harvest passed 'PA' test 96 water dispense & 97 icemaker fill, No fill. Fill tube iced up. Test 66 12.5VDC. Htr measures open > JJ; ordrng 1 W11401679 (Door fill tube incl HTR)"

We serviced a

KITCHENAID RANGE

Model KFEG504KPS0

Near Warrenton, Virginia 20186

Daniel J.

Job Details: 06/23/2022

right front burner not working relaced switch tested now working

We serviced a

WHIRLPOOL WASHER

Model WTW8500DC0

Near Front Royal, Virginia 22630

Ezra M.

Job Details: 06/23/2022

"installed control, clutch, rotor, and stator. unable to test unit as cust has purchased a replacement and unit is in basement away from hookups."

We serviced a

WHIRLPOOL COOKTOP

Model KCGS556ESS02

Near York, Pennsylvania 17404

Bernard M.

Job Details: 06/23/2022

"Cx complaint none of the electrodes spark. Removed cooktop from counter and accessed the inside and found one of the main wire connections from the spark module was disconnected. Reconnected wire, then re-assembled burners and top and now all the burners ignite. Unit checks good"

We serviced a

WHIRLPOOL DRYER

Model WED4815EW

Near Frederick, Maryland 21701

Ricardo S.

Job Details: 06/23/2022

no one know what unit i need to check // reschedule; saved tckt

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS0

Near Chester, Maryland 21619

Jonathon C.

Job Details: 06/23/2022

"cx complaint, F8E4 error. tested unit, verified complaint. found drip tray full of water. cx told me she came in to water and suds on the floor. had cx walk me through her wash procedure, she just started using the dawn powerwash (super sudsy) before putting the dishes in dishwasher. discussed proper use, tested unit, found no leaks. unit working as designed. job is complete."

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW2

Near Burke, Virginia 22015

Jason A.

Job Details: 06/23/2022

CX complaint WASHER continues to fill & noise. Replaced valve assym & test connections. Check for error codes F8E3 overfill & F2E1 stuck key. Cleared error codes. Check belt is solid. Leveled unit & calibrate & test wash. Noise is coming from under washplate but it is stuck. Credit for belt + tax to $110 labor > JJ

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ05

Near Glen Allen, Virginia 23059

Thomas B.

Job Details: 06/23/2022

Cx complaint unit is not working properly inspected unit removed and replaced the pan heater tubing and drier filled with 5.3 oz tested and inspected for proper use unit now functions normally

We serviced a

WHIRLPOOL OVEN

Model KODE500ESS01

Near Glen Allen, Virginia 23060

Thomas B.

Job Details: 06/23/2022

Arrived at cx home knocked rang bell no answer called office office called cx no answer left voicemail. Need the panel for this job anyway called office to ensure we have panel upon return visit Mandatory item; saved tckt

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Beaverdam, Virginia 23015

Thomas B.

Job Details: 06/23/2022

Cx complaint unit is not working properly inspected unit removed and replaced the capacitor itself tested and inspected for proper use unit now functions normally. called whirlpool to report issue documentated

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ

Near Clayton, Delaware 19938

Alexander W.

Job Details: 06/23/2022

Unit is a rent a center unit and entiltements not showing anything and not dispatched properly. cannot work on unit.

We serviced a

WHIRLPOOL FREEZER

Model WRX986SIHZ00

Near Marydel, Maryland 21649

Jonathon C.

Job Details: 06/23/2022

"cx complaint, unit not making ice. replaced parts per prior diag. ran unit through every ice related test on the list. all passed. unit working as designed. job is complete."

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW2

Near Goldsboro, Maryland 21636

Jonathon C.

Job Details: 06/23/2022

"cx complaint, unit making grinding noise. tilted unit back to start pulling gearcase. found pumpkin carver under the shroud pushing it up into splutch. replaced splutch and updated motor and actuator. tested unit, job is complete."

We serviced a

MAYTAG DRYER

Model MEDB855DC4

Near Felton, Delaware 19943

Andrew W.

Job Details: 06/23/2022

"Cx complaint is unit not spinning/starting. tested and verified complaint. pulled up diagnostic mode and got an F4E4 error code for L2 line voltage error. exposed control and tested connections for motor and incoming power. believe the control has a short not sending proper voltage at the start of the cycle. ordering control and motor that was not received, returning with belt. cannot reschedule due to OOS part, none showing in UM stock.; ordrng 1 W11158453 (cntrl-elec) and 1 W11448775 (motor)"

We serviced a

MAYTAG WASHER

Model MVWB835DW1

Near Frederick, Maryland 21702

Ricardo S.

Job Details: 06/23/2022

"I explain the charges to the client and he says that he does not want to pay, he prefers to buy another washing machine"

We serviced a

MAYTAG DRYER

Model MED6230HW1

Near Front Royal, Virginia 22630

Ezra M.

Job Details: 06/23/2022

"drum snagging clothes. found drum failed, seperating at seam and snagging clothes. ordering drum.; ordrng 1 W10545923 (drum (cbe))"

We serviced a

WHIRLPOOL OVEN

Model KDRP463LSS07

Near Glen Rock, Pennsylvania 17327

Bernard M.

Job Details: 06/23/2022

"Replaced fuse, powered on unit, console flashed, set preheat to 350 and unit heated as designed. Unit checks good."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHB4

Near Fort Washington, Maryland 20744

Robert A.

Job Details: 06/23/2022

Cx complaint that the unit is not filling with water. I inspected the unit to confirm the complaint. The unit has power and the controls and working as designed. I did not heard the valve engage when the water valve was activated. I checked the water valve connector and the connector was loose. I secured the connector and tested the unit again. The unit is working as designed.

We serviced a

KITCHENAID FREEZER

Model KFIS29BBMS00

Near Fairfax, Virginia 22031

Carl R.

Job Details: 06/23/2022

Follow up on previous technician notes. Went to install glass shelf that is damaged. No glass shelf damaged in refrigerator. Both cx and I couldn't find the damaged glass. Please contact cx or previous technician to get proper parts. ; saved tckt

We serviced a

AMANA DRYER

Model NED4655EW1

Near Woodstock, Virginia 22664

Ezra M.

Job Details: 06/23/2022

"dryer not starting. unable to get unit to workable position, was able to verify correct unit, belt connected. ordering motor for possible start winding issue, and pts switch.; ordrng 1 WPW10420741 (switch-pts) and 1 279827 (motor!dryer)"

We serviced a

AMANA REFRIGERATOR

Model ABB1924WEW1

Near Hockessin, Delaware 19707

Taylor F.

Job Details: 06/23/2022

Cx complaint is unit not making ice. Tested inspected and verifed complaint. Found the IM not making ice. Cycled IM and it got about half way around and stopped. Tried resetting power and IM would not return to home position. Ordering IM kit. Cannot reschedule at this time.; ordrng 1 WPW10261234 (icemaker)

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near Taylors Island, Maryland 21669

Jonathon C.

Job Details: 06/23/2022

needs special project heater replaced. Special Project code S17304; ordrng 1 W11047695 (heater)

We serviced a

ROPER WASHER

Model RTW4516FW

Near Baltimore, Maryland 21230

Kevin P.

Job Details: 06/23/2022

"cx complaint terrible noise and wont light up or start a cycle, when i arrived i plugged the unit in and the drain pump came on immediately. i held the cancel button and the unit cancelled and drain pump stopped running, unit would start a cycle normally at this point, ran a calibration and auto test all of which finished properly and unit has no error codes. unit tests good, job complete"

We serviced a

JENNAIR ICE MAKER

Model JIM158XYRS

Near Annapolis, Maryland 21409

Jonathon C.

Job Details: 06/21/2022

"cx complaint. unit leaking. tested, inspected, verified complaint. found drain tube seeping around the hose clamp. tightened clamp and quoted cx for replacement (service call 120, labor 110, shipping 15, drain tube 60.45) cx declined service. cx paid 120 for servcie call drain tube (WP2185989) job is complete."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ03

Near Virginia Beach, Virginia 23456

Branden R.

Job Details: 06/21/2022

"cx complaint refrig sealed system issue , checked unit , unit was unplugged upon arival , once unit is plugged in you can hear compressor kick on and making LOUD rattling noise . disassembled unit and found compressor trying to run at 12 amps and locks up , while checking unit couldnt tell if leak was coming from evap causing compressor to lock up , ordering all SS parts for repair . and SS tech; ordrng 1 W11574734 (compressor) and 1 W11504431 (lokring) and 1 W11506621 (lokring) and 1 W11578027 (evap) and 1 W11506620 (lokring) and 1 W11504450 (lokring) and 1 wpw10143759 (dryer) and 1 w10913906 (coupler) and 1 SStech (SS tech)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHW08

Near Richmond, Virginia 23223

John P.

Job Details: 06/21/2022

"CX complaint unit not making ice and jamming. Tested dispenser found dispensing 8oz water in 7 secs needs to be closer to 9 to 10 secs. Jr SR#7733891610, ; ordrng 1 W10786952 (Pressure regulator) and 1 8212547RP (Tubing)"

We serviced a

KITCHENAID DISHWASHER

Model KDFE104DBL3

Near Alexandria, Virginia 22302

Eric W.

Job Details: 06/21/2022

cx complant of unit not working and not heating inspected unit found wash motor reading 6.57 m found some times the motor will work but if control stops motor it will not restart found unit will need new wash motor and control for heater cx not fixing unit at this time

We serviced a

WHIRLPOOL DISHWASHER

Model KUDK03ITWH3

Near Bethany Beach, Delaware 19930

Michael E.

Job Details: 06/21/2022

"CX complaint: squeeking door. Tested and verified complaint. I found the door cable was squeeking as it went over rollers. I greased the cable, tested uniut and it is now working properly. Quoted CX price to replace the cables 8194001 but CX did not approve at this time. CX paid for service on > Job is complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near Wilmington, Delaware 19801

Taylor F.

Job Details: 06/21/2022

"Cx complaint is unit not cooling. Tested inspected and verifed complaint. Found the unit to have no frost patern. Amp draw of 0.38. Unit is low on charge. Ordering evap, compressor, process stub and drier. Cannot reschedule at this time.; ordrng 1 W10836706 (evaporator) and 1 WPW10507886 (compressor) and 1 W10143759 (drier (service)) and 1 w11506635 (coupler)"

We serviced a

WHIRLPOOL WASHER

Model MVWB965HW0

Near Huntingtown, Maryland 20639

Shawn D.

Job Details: 06/21/2022

arrived both spin baskets are damaged tubs looks fine. got old gearcase out tubs not needed but the lid is rustung out and is about to have a hole in it as well as the light be corroded out. replaced ll gearcae parts then ran service cycle and still shows 5 during spin cycle but it does spin slow then spins for 20 30 to seconds so it might be ok. ran test 12 and unit does do a high spin speed fine so could be a control issue. ordering new lid and everything that goes under it becuase it is now alll messed up from it leaking over the years where you cant tell and now the rust has taken over.; ordrng 1 W11188327 (door latch) and 1 W10749370 (disepsner assem) and 1 W11290644 (dispenser assem) and 1 W10749366 (dispenser assem) and 1 W10712202 (bezel) and 1 W10712204 (bezel) and 1 W10712200 (bezel) and 1 W10749373 (nozel assem) and 1 W10885628 (top) and 1 W10738088 (tray assem) and 1 W11188329 (valves) and 1 W11246700 (control)

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Prince Frederick, Maryland 20678

Shawn D.

Job Details: 06/21/2022

inspected unit for heater and has the gold one on unit. replaced heater and tested no leaks and everything works. unit is good

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC0

Near Laurel, Maryland

Alexander D.

Job Details: 06/21/2022

cx complaint clicking noise while drain pump runs. inspected unit and verified complaint. removed obstruction from drain pump. ran calibration and autotest. unit is now working properly

We serviced a

KITCHENAID DISHWASHER

Model KUDS01DLBT1

Near Catonsville, Maryland 21228

Robert L.

Job Details: 06/21/2022

"cx complaint smell and not washing top, found filter area packed full of food debris, removed all parts for cx to clean, cleared chopper area, reassembled and tested all ops ok, collected service call charge"

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS3

Near Harrington, Delaware 19952

Frederick R.

Job Details: 06/21/2022

"Prior diagnosis is defective gasket. Replaced oven gasket per prior diagnosis. Unit is now repaired, tested unit and is working properly. Job is complete"

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW1

Near Gainesville, Virginia 20155

Carl R.

Job Details: 06/21/2022

"Scraping During Spin Cycle. Inspected unit and found that the washing machine is making a loud squealing noise when shifting into spin speeds. Splutch is tight. No plastic dust or oil. Put unit in component check, and you can hear the squeal.ordering gear case, and belt. Will use spkutch on return.W11239857×1, W11449840×1, W11553312×1, W10752187×1.; ordrng 1 W11239857 (Belt) and 1 W11449840 (Gear case) and 1 W11553312 (Washer) and 1 W10752187 (Bolt)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near Haymarket, Virginia 20169

Carl R.

Job Details: 06/21/2022

Refrig door dented. Installed new door from previous tech recommendations. New freezer door water line is leaking. Water line is gray from the door. Cx needs new fitting I tried to push in the water line from the door. Nothing changed. Ordering a fitting. Wpw10271540. ×1.; ordrng 1 Wpw10271540 (Fitting)

We serviced a

WHIRLPOOL OVEN

Model WFG505M0BS3

Near Gainesville, Virginia 20155

Carl R.

Job Details: 06/21/2022

SR#7733932606. NOT HOLDING TEMP..inspected unit and looked at error codes. Found no error codes. Ohmed temp sensor 1.075k ohms. Could not get temp with thermocouple. Thermocouple is damaged. Cx needs to reschedule. ; O-emld tckt

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Manassas, Virginia 20109

Carl R.

Job Details: 06/21/2022

Not Spinning or Wet Clothes at the End of the Cycle - Top Load Washer. Tested unit in component check. Unit did spin and agitated. Cut the drain tube to a shorter length. Removed the screws in the rear and lift the lid to the washing machine and used tape the hold down the glass top. Removed the plastic ring and replaced the original struts and installed new struts. Informed cx not to put in to m7ch clothes and no heavy items. Use 2 table spoon of detergent.

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Manassas, Virginia 20110

Carl R.

Job Details: 06/21/2022

"Noise/Sounds - Top Load Washer. Put unit in self run test.basket was banging around. Performed fault code recovery. Found f7e6 motor needed. Washing machine started to bang really hard, then stopped. Motor and control needed; ordrng 1 W11170319 (Control)"

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS0

Near Laurel, Maryland 20723

Alexander D.

Job Details: 06/21/2022

"cx complaint unit leaked and caused damage to floor, cabinets, ceiling downstairs, 3 drop ceiling tiles, stains on walls downstairs. and damage to 2 pictures that were hanging on wall. took pictures of all damage. replaced heater and tested, no leaks. unit is now working properly. advised cx to have contractor create quote for repairing damages and call cx service for resolution."

We serviced a

MAYTAG RANGE

Model MER8600DS0

Near Manassas, Virginia 20111

Carl R.

Job Details: 06/21/2022

"$120.. IT WARMS BUT NOT WARMING UP, DOESN'T KEEP THE TEMPERATURE. Turned on bake. No heat from bake or element was not glowing. Pulled cover off. Seen broken bake element. Replaced broken element with new element. Cx needs a door gasket also. Unitbis working properly. ; ordrng 1 WPW10162385 (Door gasket)"

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Nokesville, Virginia 20181

Carl R.

Job Details: 06/21/2022

"AIG washer keeps stopping mid cycles LF error code - rinse and spin only cycle that work found fault code lf on washing machine. Unplugged unit, removed rear panel and turned off and removed water lines. Changed water valve, and replaced with new water valve. Reinstalled and turned water back on, and plugged in the unit. Unit still performed as before. Ordering control. ; ordrng 1 W11400681 (Control)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHZ0

Near Woodbridge, Virginia 22191

Carl R.

Job Details: 06/21/2022

Upper rack was not secure properly. Removed original upper rack adjuster and installed a new rack adjuster. Rack working properly.

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW3

Near Vienna, Virginia 22181

Lloyd B.

Job Details: 06/21/2022

"Cx complained the unit shakes excessively. Inspected the unit and found there are no error codes. The tub bounces slightly when pressed down upon. Installed new shock absorbers and explained all to tech support, they say on a pedestal and with certain loads that some movement is possible. I did install shock absorebers but tech support said they do not recommend any parts change. "

We serviced a

WHIRLPOOL FREEZER

Model WRS325SDHZ01

Near Frederick, Maryland 21701

Bernard M.

Job Details: 06/21/2022

Defrosted ice clogging drain below evap and replaced drain tube. Poured water through drain to ensure it flows through tube and into pan. Unit checks good

We serviced a

WHIRLPOOL FREEZER

Model WZF34X18DW06

Near Glen Burnie, Maryland 21060

Andrew H.

Job Details: 06/21/2022

Customers complaint is units not cooling inspected unit found unit had 36 in Watts. I replaced compressor dryer and coupler. I put unit into a 30-in vac and filled to 140 PSI of nitrogen I waited 15 minutes. Unit did not come down from 140 psi. I put unit back into a 30-in back and filled to 45 g of r600a. unit is now working properly

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW01

Near Owings Mills, Maryland 21117

Justin S.

Job Details: 06/21/2022

"the unit was unplugged when i arrived. the unit is tripping the overload. found the compressor is pulling 7.5aac after coming out of start and into run. replaced the start device and no change. when pierced the unit still had refrigerant in it. replaced the compressor and vacuummed the system down. filled and checked for leaks. the unit is now cooling good. the unit is now good; ordrng 1 w10913906 (coupler), used 1 w10913906 (coupler) from stock"

We serviced a

MAYTAG WASHER

Model MVWC415EW1

Near Wilmington, Delaware 19802

Taylor F.

Job Details: 06/21/2022

"Cx complaint is unit making a grinding noise and fabric softener not coming out properly. Found the small holes at the bottom of the washplate for the softener to come out to be blocked. Removed blockage. Also found the hub and belt to be defective, as well as the hub. Could not remove washplate. Ordering washplate, belt, splutch and hub. Cannot reschedule at this time.; ordrng 1 W10528947 (drive hub kit) and 1 W10846191 (washplate) and 1 W10721967 (drive pulley) and 1 WPW10006384 (drive belt)"

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ0

Near Manakin-Sabot, Virginia 23103

John P.

Job Details: 06/21/2022

"Installed sump and heater tested working as designed.; ordrng 1 W11537778 (Heater), used 1 W11537778 (Heater) from stock"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Mineral, Virginia 23117

Thomas B.

Job Details: 06/21/2022

Cx complaint unit is not working properly inspected unit cx states unit hasn't worked since purchase tested found no power to valves verfied found valve connection not connected to anything reseated connection and secured tested unit now functions normally

We serviced a

WHIRLPOOL WASHER

Model LSQ9110PWS2

Near Manheim, Pennsylvania 17545

Justin L.

Job Details: 06/21/2022

Cx complaint while doing wash unit set off smoke alarms. Arrived to find unit full of clothes and water. Removed outer casing and checked all wires and connections. Jumped door switch and watched as unit spun out the clothes and drained out the water. Ran an extra rinse cycle and unable to replicate the issue. As of now no further work needed

We serviced a

WHIRLPOOL DRYER

Model WED560LHW2

Near Chantilly, Virginia 20151

Richard B.

Job Details: 06/21/2022

"CX complant. Dryer is loud. Prior diagnosis determined through tech support the dryers base needed changing. Changed dryer base and tested unit. Dryer is working as designed. Dryer is quieter , RB"

We serviced a

WHIRLPOOL WASHER

Model WFC7500VW2

Near Takoma Park, Maryland 20912

Samuel R.

Job Details: 06/21/2022

"cx complaint unit would not start cycle or spin.inspected unit and could confirm cx complaint.got error codes f02,f6,f21.unit will need new motor control, ui board and pressure sensor.unit is draining good.W11448317 1 tribles ; ordrng 1 W11448317 (pessure sensor)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KBLC36FKS00

Near Washington, District of Columbia 20009

Samuel R.

Job Details: 06/21/2022

cx complaint unit is leaking.inspected unt and found unit to leak from filter head fitting.which we did not remove or touch.the water valve we did touch is not leaking.unit is leaking from a failed filter head fitting gasket

We serviced a

WHIRLPOOL DISHWASHER

Model KDTM604KPS0

Near Annapolis, Maryland 21405

Andrew H.

Job Details: 06/21/2022

Customers complaint is the unit's upper spray arm has come and come off of the manifold. Inspected unit found a spray arm detached from manifold. I was able to reinstall upper spray arm onto upper spray arm manifold tested unit is now working properly

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHM08

Near Stafford, Virginia 22554

Tanner B.

Job Details: 06/21/2022

Cc unit stopped producing ice .. I found the unit getting 120vac coming from cabinet harness but not to the icemaker .. I found loose connection on icemaker harness.. Reseated connection and tested IM in diag.. unit is now working as designed . Job complete

We serviced a

JENN-AIR COOKTOP

Model JED3430GB01

Near Woodstock, Maryland 21163

Robert L.

Job Details: 06/21/2022

"cx complaint edge of glass splintering off front left corner, no signs of impact, found glass very thin on edge with no support under neath front metal frame or gasket, several issues with gasket on install per cx, glass defective too thin, slightest pressure caused thinedge to crack, front edge angles down, ordering cooktop, grommets and gasket; ordrng 1 W11476176 (cooktop) and 5 W11447840 (grommets)s and 2 WP8286642 (tape glass seal)s"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KSRS22QXAL00

Near Baltimore, Maryland 21224

Shane M.

Job Details: 06/21/2022

added new tubing. unit working properly.

We serviced a

KITCHENAID OVEN

Model KODE300ESS02

Near Alexandria, Virginia 22302

Eric W.

Job Details: 06/21/2022

cx complant of unit keeps givein error code for stuck key even after power reset installed new ui and tested unit unit is heating

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ08

Near Petersburg, Virginia 23803

Chris B.

Job Details: 06/21/2022

cx complaint unit will not cool inspecetd unit confirmed cx compalint found evap froze over and fc temp at 20 degress found therm at 17ohm when covered in ice thawed unit replaced evap fan harness and thermistor if cx calls back unit will need W11546690 control special order part

We serviced a

KITCHENAID MICROWAVE

Model KOCE500ESS11

Near Wilmington, Delaware 19803

Taylor F.

Job Details: 06/21/2022

Installed clip per previous diagnosis. Tested unit and unit is working as designed. Job is complete.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF540PADM3

Near Herndon, Virginia 20171

Richard B.

Job Details: 06/21/2022

"CX complant. Dishwasher not getting hot. Prior diagnosis found unit needs heater element. Installed heater and tested unit Dishwasher working as designed, Good wash pressure , Good drain and good heat. Job completed , No leaks , RB"

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KPS0

Near Lebanon, Pennsylvania 17046

Justin L.

Job Details: 06/21/2022

as per previous visit was able to access unit which was uninstalled and replace parts. Due to being uninstalled was unable to test properly. Unit now checks good no further work needed.

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Herndon, Virginia 20170

Richard B.

Job Details: 06/21/2022

"CX complant. Washer making noise Inspected unit and found no error codes Found all belts and bolts tight underneath machine , Actuater making normal sounds , When machine running the hoses are tapping the back of machine sometimes, Once machine balances out tapping goes away, Job completed, RB"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT112CZJZ00

Near Rehoboth Beach, Delaware 19971

Frederick R.

Job Details: 06/21/2022

"CX ncomplaint is fridge no cool. Inspected/ tested unit and verified complaint. Found compressor seized up and buzzing and wxtremely hot to touch do to lack of refrigerant. Units know to have leak at evap by cap tube. Ordering compressor, evaporator, coupler, drier and lokring components. This is an R600 unit. Cannot reschedule due to FBO parts needed for repair. 3CT SS Job; ordrng 1 W11370574 (compressor) and 1 W11368877 (evaporator) and 2 W11506635 (coupler)s and 2 W11490399 (drier)s and 2 W11506623 (lokring)s and 2 W11401409 (lokring)s and 2 W11401413 (lokring)s and 2 W11504418 (lokring)s"

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Bowie, Maryland 20715

Alexander D.

Job Details: 06/21/2022

"cx complaint unit not powering on. inspected unit and verified complaint. found unit not getting any power. found circuit breaker tripped. noticed power cord and breakers are very very old. tested unit and let it run for 10min, didnt trip again. advised cx to call electrician if it keeps tripping breaker. unit is now working properly"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ01

Near Odenton, Maryland 21113

Alexander D.

Job Details: 06/21/2022

"replaced icemaker. tested unit. icemaker cycled and filled correctly, no leaks. unit is now working properly"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS335SDHB06

Near Middletown, Delaware 19709

Alexander W.

Job Details: 06/21/2022

CX stated unit not cooling properly and when unit is plugged in runs for a few seconds then shuts off. Tested inspected and verified cx complaint. Unit was left unplugged checked everything that i could reccomend unit stay plugged in over the weekend CX to call back monday if any issues. unit is working as desgined job is complete.

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near ,

Alexander W.

Job Details: 06/21/2022

"CX stated unit skipping cycles inspected tested and verified cx complaint installed parts per previous diag tested unit, unit is now operating as desgined job is complete."

We serviced a

MAYTAG WASHER

Model MVWB765FW3

Near Wilmington, Delaware 19805

Taylor F.

Job Details: 06/21/2022

Cx complaint is unit not locking. Tested inspected and verifed complaint. Replaced lid from previous diagnosis. Tested unit and unit is now working as designed. Job is complete.

We serviced a

WHIRLPOOL COOKTOP

Model AK2T30W2

Near Wilmington, Delaware 19808

Taylor F.

Job Details: 06/21/2022

"Cx complaint is front right burner staying on. tested inspected and verifed complaint. Found when the breaker is turned on, the dual burner comes on and does not shut off. Found the dual switch to be defective. Dual switch is no longer available. Unit can not be repaired. Job is complete."

We serviced a

MAYTAG RANGE

Model MER8800FZ2

Near Lebanon, Pennsylvania 17042

Justin L.

Job Details: 06/21/2022

as per previous visit was able to access unit and replace parts. unit now checks good no further work needed

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Selbyville, Delaware 19975

Michael E.

Job Details: 06/21/2022

"CX complaint: not deep filling. Tested and verified complaint. I informed CX that normal cycle will only use sensing but super, heavy and bulky cycles do deep fill. Unit is working properly. Job is complete"

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS0

Near Montgomery Village, Maryland 20886

Julian H.

Job Details: 06/21/2022

replaced heater per svc pointer w11540964 scode s17304 covers p&L tested and working

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Hagerstown, Maryland 21740

Danny R.

Job Details: 06/21/2022

called tech line found sink to be iisue with leak unit checks ok when run a full load it fills up and sink is high with water the pipe under sink weeps water out back side of pipe on the floor the flows under under and out the other saide floor uneven oon a back porch unit chekcsok

We serviced a

WHIRLPOOL FREEZER

Model WRT311FZDW02

Near Hockessin, Delaware 19707

Taylor F.

Job Details: 06/21/2022

Cx complaint is frost build up on the roof of the FC. Tested inspected and verifed complaint. Installed washer from pre ID and unit is now working as designed. Job is complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model KSBS25INBT01

Near Newark, Delaware 19711

Taylor F.

Job Details: 06/21/2022

Replaced crisper drawer from previous diagnosis. Tested unit and unit is now working as designed. Job is complete.

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Bethesda, Maryland

Roberto I.

Job Details: 06/21/2022

"M/s on the unit didn't match m/s on the p/o. Called office, was told me not to proceed with the repair. Cx must to call Whirlpool and ask for new dispatch with the correct info."

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ0

Near Walkerton, Virginia 23177

Gill G.

Job Details: 06/21/2022

verified failed heater bushing. found left side bushing failed and not secure to tub. replaced heater as per service pointer. tested. checked for leaks. unit is working as designed.

We serviced a

WHIRLPOOL WASHER

Model MFW9700SQ1

Near Elkton, Maryland 21921

Alexander W.

Job Details: 06/21/2022

CX stated unit not draining inspected tested and verified cx complaint. found unit had a clogged drain. discconected drain and manually drained unit cleared clog in drain pump and put everything back tested unit unit is now draining. unit is now operating as desgined job is complete.

We serviced a

WHIRLPOOL DRYER

Model MED6230HW1

Near Glen Allen, Virginia 23059

Joseph D.

Job Details: 06/21/2022

"unit with failed motor, centrigual switch not opening must replace to enable operation.; ordrng 1 w10448892 (motor) and 1 WP697772 (wheel) and 1 W10888146 (housing)"

We serviced a

WHIRLPOOL O.T.R MICROWAVE

Model WMH31017HS6

Near Rocky Mount, North Carolina

Ronnie B.

Job Details: 06/21/2022

"cx complaint of door is damaged on unit. checked unit and confirmed damage in top left of door. cx want unit replaced, advised i cannot do that. also advised cx will need to provide proof of unit within 30 days. she said she can send into office. will go ahead and order door.; ordrng 1 W11173813 (door/mw)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFC704FPS04

Near Yorktown, Virginia 23693

Jason T.

Job Details: 06/21/2022

"Cx complaint, no ice production, ran factory diagnostic test, verified valve failure, also found frozen water tank reservoir. Ordering parts to complete the repair, dispatch will call to schedule a return visit, cx agreed.; ordrng 1 W11535162 (Dual valve) and 1 W11451365 (Reservoir assembly)"

We serviced a

MAYTAG REFRIGERATOR

Model MFI2269VEM10

Near Vienna, Virginia 22181

Lloyd B.

Job Details: 06/21/2022

"Cx complained the unit made noise while not dispensing water. Inspected the unit and found that with a filter bypass in, the unit dispensed with pressure. Installed new reservoir and tested and it now works as designed. Job complete"

We serviced a

WHIRLPOOL RANGE

Model WFE515S0JS1

Near Rocky Mount, North Carolina

Ronnie B.

Job Details: 06/21/2022

cx complaint of how bottom drawer feels and pulls out and crease in coocktop.. checked unit and advised cooktop has small crease on both sides and is by design. also drawer is as designed also.

We serviced a

WHIRLPOOL FREEZER

Model WZF34X20DW02

Near Rocky Mount, North Carolina 27803

Ronnie B.

Job Details: 06/21/2022

"cx complaint of unit leaking water onto floor. checked unit and found bottom of unit covered in ice. found evap had frosted over and drain clogged. removed all ice and frost. found foam in drain. cleared drain and operated heater to verify heater function. thermistor reading 7.7k at room temp and is ok. after clearing frost and drain, unit is working as desinged."

We serviced a

MAYTAG WASHER

Model MVW6230HW2

Near Rocky Mount, North Carolina 27804

Ronnie B.

Job Details: 06/21/2022

"cx complaint of unit not spinning out clothes. washed 3 loads back to back, whites, towels, and jeans. unit wouldnt spin out jeans and got an off balance code. checked unit and no codes stored at this time. sp w11617330 says motor overheating will cause balance code. will replace motor and belt due to motor overheating.; ordrng 1 W11283592 (motor-drve) and 1 W11239857 (belt) and 1 W11395618 (cap)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT770PAYM2

Near Glen Allen, Virginia 23060

Joseph D.

Job Details: 06/21/2022

replaced sump assembly and drain pump and unit no longer leaking.

We serviced a

JENN-AIR RANGE

Model JDRP430WP01

Near Midlothian, Virginia 23113

John P.

Job Details: 06/21/2022

"CX complaint oven control not working, checked unit found display stuck in reboot, and keys not responding, called techline talked to Bruce stated issue would most likely be in UI and would need to change it first, and if still didn't work to change power supply control behind UI. SR#7733932733WPW10145531 WPW10145531 : CNTRL-ELECYou$164.39WPW10464535 $815.48$110 labor$15 shipping"

We serviced a

WHIRLPOOL RANGE

Model JGRP430WP01

Near Falls Church, Virginia 22042

Christian C.

Job Details: 06/21/2022

Cx complaint unit oven does not heat up properly. Inspected unit found unit cavity temp on ui at 170 even though unit has not been used in at least the last 24 hrs. Found F1E1 oven appliance manager. Preheat oven on bake for 350 and when ui reached temp my multimeter was reading 310 and dropped all the way to 260 before igniting oven again. SR#7733864225. Quoted cx and they will not be going through with repair.

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Ashburn, Virginia 20147

Richard B.

Job Details: 06/21/2022

"CX complant. Washer making noise . Inspected unit and found unit unbalanced due to feet being off , Front feet were adjusted so front of tub is hitting cabinet. Adjusted front feet up and back feet down to balance machine as best as possibal being in the tub that it is in , Ran a wash cycle after instructing CX how to properly load tub. Machine agitated fine. as well as spun out. Job completed , RB"

We serviced a

KITCHENAID OVEN

Model KFGD500ESS04

Near Springfield, Virginia 22150

Dustin F.

Job Details: 06/21/2022

"CX complaint: OverheatingInstalled both Door gaskets and both temp sensors. tested unit, working as intended."

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near West Springfield, Virginia 22152

Dustin F.

Job Details: 06/21/2022

"CX Complaint cant start dishwasherFound UI Cap was warped, ordering new UI cap and bringing UI Board.; ordrng 1 W11460908 (Black Cap ( UI))"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SMHB00

Near Springfield, Virginia 22153

Dustin F.

Job Details: 06/21/2022

"CX COmplaint: Not CoolingInspected Unit, FOund EVap cover and fan in freezer frozen, used steamer to thaw it out. Took Resistance readings after gutting freezerEvap Thermistor 3.1k ( unsure of reading while frozen)Defrost Fuse - .7 ohmsDefrost Heater 29 ohmsReplaced FC Evap Thermistor, tested unit. Unit working as intended. Job Complete"

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KPS0

Near McLean, Virginia 22102

Christian C.

Job Details: 06/21/2022

Installed heating element per special project. Tested unit no errors and no leaks.

We serviced a

KITCHENAID DISHWASHER

Model KUDE60FXSS5

Near Fairfax, Virginia 22033

Lloyd B.

Job Details: 06/21/2022

"Cx complained the pro wash did not work. Inspected the unit and found that at first, pressing pro wash turned it on. Canceled and tried again and the button would not work. Unit needs new console; ordrng 1 WPW10481112 (console)"

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS0

Near Mechanicsville, Virginia 23116

Gill G.

Job Details: 06/21/2022

replaced heating element as per service pointer. tested. checked for leaks. unit is working as designed.

We serviced a

WHIRLPOOL WASHER

Model MVWX655DW1

Near Yorktown, Virginia 23692

Lucas R.

Job Details: 06/21/2022

"cx complaint softener not draining, checked unit, all valvs in range, cleaned drawer and housing as well as possibe, found build up in valve housing causing softener not to fully dispense, quoted cx part W11127357 housing, $205.09 shipping $15.00 labor $110.00, tax $12.31, total $462.40, cx unsure if repair at this time."

We serviced a

JENNAIR OVEN

Model JJW3430IL01

Near Centreville, Virginia 20120

Lloyd B.

Job Details: 06/21/2022

"Cx complained the unit was smoking. Inspected the unit and found the door to be ajar slightly do to the sliding rack pushing it open. Unit needs new sliding rack. No tech needed, please ship part. Job complete; ordrng 1 W11256305 (sliding rack)"

Contact Us

About Us