Service History 1052 - VIA Appliance

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFC302EPA00

Near Paeonian Springs, Virginia 20129

Ezra M.

Job Details: 07/05/2022

"making too much ice, found shutoff arm knocked out of position, reinstalled, verified operation. unable to get signatures as this is a rental/vacation home, property manager and owner not here."

We serviced a

MAYTAG WASHER

Model MHW6630HW3

Near Deale, Maryland 20733

Shane B.

Job Details: 07/05/2022

installed ordered part and tested unit for cx. unit is working as designed.

We serviced a

WHIRLPOOL MICROWAVE

Model WMH54521JZ0

Near Chantilly, Virginia

Carl R.

Job Details: 07/05/2022

"Not Starting - Has Power - Over-the-Range Microwave. Unit has power, but not heating. I tested unit by using wet paper towel for 30 seconds. After putting the microwave on for 30 seconds. I checked the wet paper towel. And it was still cold. Ordering 1 capacitor, 1 diode, 1 mag,1 transformer.; ordrng 1 W10818686 (Mag) and 1 W11256462 (Diode) and 1 W10850446 (Capacitor) and 1 W11371266 (Transformer)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ08

Near Hopewell, Virginia 23860

John P.

Job Details: 07/05/2022

CX complaint unit not cooling checked unit found compressor drawing .73amps. ordering compressor and evap.; ordrng 1 W11580057 (Compressor) and 1 W11546692 (Evap) and 1 3ctss (3ct ss) and 1 Lockring (Lock ring) and 2 W11504449 (Coupler)s and 2 W11506619 (Coupler)s and 2 W11504415 (Coupler)s and 2 W11504431 (Coupler)s

We serviced a

WHIRLPOOL O.T.R MICROWAVE

Model WMH31017HS6

Near Chesterfield, Virginia 23832

Joseph D.

Job Details: 07/05/2022

"agonzalez106@me.com replaced door, unit now working properly."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near Rockville, Maryland 20850

Julian H.

Job Details: 07/05/2022

CX complaint about unit too cold on Fc causing top shelf on RC to freeze items inspected temps on arrival temp is set on minimum setting FC -7 RC 32* confirmed power 120vac to unit need control board fan blade to correct airflow and thermistor for temp reading; ordrng 1 WP2163777 (blade-fan) and 1 W11371382 (control box)

We serviced a

WHIRLPOOL WASHER

Model WTW7120HW0

Near Glen Allen, Virginia 23059

Jerod R.

Job Details: 07/05/2022

found unit had dented cabinet ordered new cabinet; ordrng 1 W10677265 (cabinet)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ02

Near Baltimore, Maryland 21206

Milton J.

Job Details: 07/05/2022

"CX complaint unit intermittenly making ice. Inspected and found bin filled with ice. Removed module cover and harness connector not seating in front of module. Jumped cycle and ice maker went through cycle/filled with no issues. shim that was installed by previous tech not holding position as well. Ordering new LH RC Door, Ice Maker Harness plus returning with Pre-IDed Ice Maker. -MJrob; ordrng 1 W11307224 (LH RC Door) and 1 W10884720 (Ice Maker Harness)"

We serviced a

MAYTAG MICROWAVE

Model MVWP576KW1

Near Baltimore, Maryland 21206

Milton J.

Job Details: 07/05/2022

"CX complaint unit not spinning out clothes. Installed new Control, Latch, Valve and Splutch as previously ordered. Calibrated. Auto tested. Unit is now functioning properly. -MJrob"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRV986FDEM00

Near Glen Allen, Virginia 23059

Jerod R.

Job Details: 07/05/2022

no adult avaliable; saved tckt

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFF507HPS02

Near Baltimore, Maryland 21209

Keith H.

Job Details: 07/05/2022

cx complaint is ice is clumped up and hard to dispense inpsected unit put into diagnostics no errors and bin is full of ice but some are small and in chunks ordering new icebox fan and valve; ordrng 1 W11482383 (valve) and 1 W10846539 (evaporator fan)

We serviced a

WHIRLPOOL COOKTOP

Model KICU509XBL00

Near Marriottsville, Maryland 21104

Dustin F.

Job Details: 07/05/2022

"CX Complaint: Cooktop Not Working after tripping breaker.Replaced Module and UI display, Tested unit. Works as intended. Job COMPLETE"

We serviced a

WHIRLPOOL DRYER

Model WED5620HW2

Near Richmond, Virginia 23238

Jerod R.

Job Details: 07/05/2022

"replaced strike and catch, catch had been popped out of mount multiple times, , tested unit with new parts and its working as designed"

We serviced a

WHIRLPOOL DISHWASHER

Model KDTM404KPS0

Near Bethesda, Maryland 20814

Roberto I.

Job Details: 07/05/2022

"CX complaint dw not draining.Found water in the tub. Ran diag, found F9E1 error. Found noisy drain pump and water remaining in the tub. Removed water and removed drain pump. Found no debris. Replaced drain pump using pre id part. Cleared error and ran atest cycle. The unit worked and drained as designed."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Richmond, Virginia 23238

Jerod R.

Job Details: 07/05/2022

office was closed on arrival; saved tckt

We serviced a

AMANA FREEZER

Model ASI2575GRS08

Near Germantown, Maryland 20874

Ricardo S.

Job Details: 07/05/2022

"Cx complains that the unit not cooling properly, make noises and freezer is full of ice, so she turned off to defrost the whole unit but when you try to plug it in the unit trips the breaker.. found a bad connection on freezer harness, order parts; ordrng 1 w11546690 (cntrl box) and 1 w11546681 (harness) and 1 w115457180 (start-dev) and 1 w11383260 (hanress) and 1 W11216949 (cntrl-elec)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WSR57R18DM02

Near Leesburg, Virginia 20175

Carl R.

Job Details: 07/05/2022

Refrigerator side not cooling. And sound from condenser fan still exists. Needs 2nd tech to complete ticket. Will use parts on return. Evap fan motor is installed.; saved tckt

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW06

Near Powhatan, Virginia 23139

Joseph D.

Job Details: 07/05/2022

"sharon.gunther@hotmail.com lower channel on freezer door is molded improperly and will not hold a gasket, unit wil lneed new door ; ordrng 1 LW10636409 (dor-fip)"

We serviced a

AMANA REFRIGERATOR

Model ASI2575GRB08

Near Woodbridge, Virginia 22191

Robert W.

Job Details: 07/05/2022

Replaced harness and Evap fan motor unit is working properly.

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS3

Near Bristow, Virginia 20136

Demonte S.

Job Details: 07/05/2022

Inspected the unit. Found that the cx is saying that the Oven Door is peeling / Stainless Steel is peeling. Checked the Door. Found that the Door Glue isn't holding the Stainless Steel. Unit will need an Outer Door.; ordrng 1 W11176456 (Whirlpool Oven Glass Door)

We serviced a

WHIRLPOOL FREEZER

Model WRV986FDEM01

Near Gainesville, Virginia 20155

Demonte S.

Job Details: 07/05/2022

"Inspected the Fresh Food Evaporator in the Refrigerator. Found that the Mastic Tape has signs that the Refrigerator Evaporator is leaking. ( Please see Sd Pictures. ) Unit will need the Compressor, Coupler, Drier & Fresh Food Evaporator. ( 3 count Seal System Repair still need. Will send other parts ordered just in case so tech has all parts needed.); ordrng 1 W11506635 (Coupler) and 1 W11492867 (Whirlpool Refrigerator Evaporator)"

We serviced a

JENN-AIR MICROWAVE

Model JMC3415ES01

Near Harrisburg, Pennsylvania 17110

Justin L.

Job Details: 07/05/2022

Cx complaint unit not heating food properly. Was able to access unit and verify model and serial number along with proof of purchase. FIlled a cup with cold water and ran at 100% for 4:00 minutes to verify complaint and found water and cup didnt heat. During testing found the magnatron would only run at a couple seconds at a time. Ordering necessary parts for repair and once in office will need to call and set return; ordrng 1 W10865474 (capacitor) and 1 W10872254 (diode) and 1 W10865476 (magnatron) and 1 W10865471 (transformer)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHB0

Near Gaithersburg, Maryland 20886

Ricardo S.

Job Details: 07/05/2022

"Cx complains that the upper dishrack falls down, ajuster broken, replaced part from v/s unit tested ok; ordrng 1 W10712395 (adjuster), used 1 w10712395 (adjuster) from stock"

We serviced a

WHIRLPOOL WASHER

Model MHW8630HC0

Near McLean, Virginia 22101

Eric W.

Job Details: 07/05/2022

installed new water valve and tested on quick wash unit is good

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Centreville, Virginia 20121

Richard B.

Job Details: 07/05/2022

"CX complant, Disheas not drying. Inspected unit and found door switch error code, Found rinse aid dispenser empty , CX stated regardless of cycles wter remains. Ran a test wash and machine has good wash pressure Good rinse as well as drain. Machine heating correctly as well. Advised CX rinse aid needs to be used as well as longer heated cycles. Job completed, RB"

We serviced a

WHIRLPOOL DISHWASHER

Model MDB8959SKB0

Near Millersville, Maryland 21108

Alexander D.

Job Details: 07/05/2022

"upon arrival, noticed unit not pushed all the way into cutout, cx said theres a pipe behind it so it cant get pushed in. cx complaint unit not cleaning dishes. inspected unit and verified complaint. ran diagnostics, f8e2 fill valve electrical problem, fAe2 vent electrical problem errors stored. ran test cycle. unit filled good, vent runs good. found washmotor runs but no water pumping out. ordering sump asm, in stock @tribles. scheduled return visit for 7/8; ordrng 1 W11416363 (sump asm)"

We serviced a

KITCHENAID OVEN

Model KEBC107KSS0

Near Ellicott City, Maryland 21042

Robert L.

Job Details: 07/05/2022

"cx complaint glass broken and door flops down low, found inner glass cracked , door does go past 90 but closes fine, quoted for hinges cx declined, ordering inner glass, collected $244.33 MC cx owes $140 labor on return; ordrng 1 WP4449259 (glass-door)"

We serviced a

KITCHENAID OVEN

Model KODE500ESS01

Near Ellicott City, Maryland 21042

Robert L.

Job Details: 07/05/2022

"cx complaint oven never reach temp and stop heating after preheat, cx had $1400 repair but no sure what parts replaced last month, found f6e6(comm AM1) cant confirm proper console installed, preheated both to 350/400/450 , upper oven consistantly 60-80 under found calibrated to +30, so about 100 off, lower tested ok at all 3 levels, would need console and upper oven control , cx to verify parts repalced and call back, collected $120 ch#2251"

We serviced a

AMANA DRYER

Model NED5800HW1

Near Lexington Park, Maryland 20653

Shawn D.

Job Details: 07/05/2022

cx complaint unit isnt turning on. inspected unit then tried turning it on and will not turn on. pulled unit out ad checked outlet power and has good power but now is stacked. control has 240 ui has dc voltage but is not working. ordering ui and control for return; ordrng 1 W11378950 (ui control) and 1 W11491458 (acu)

We serviced a

AMANA O.T.R MICROWAVE

Model AMV2307PFS07

Near Woodbridge, Virginia 22193

Robert W.

Job Details: 07/05/2022

CX Cancelled appt when i arrived through phone call.; saved tckt

We serviced a

WHIRLPOOL DISHWASHER

Model WDT720PADM2

Near Odenton, Maryland 21113

Alexander D.

Job Details: 07/05/2022

"cx complaint clip fell off upper rack and now tine row is loose. inspected unit and verified complaint. clip cx found is dispenser guard clip, found tine row clip in bottom of unit. reinstalled clips and tested. unit is now working properly"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHZ0

Near Norfolk, Virginia 23508

Lucas R.

Job Details: 07/05/2022

"cx compaint dispenser not working, upper rack issues, checked unit found dispenser door not opning, and upper rack positioner damaged causing rack fall and not hold glasses, replaced dispenser, ordering positioner to complete repair; ordrng 1 W10803790 (positioner)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Kenly, North Carolina 27542

Ronnie B.

Job Details: 07/05/2022

"cx complaint of unit stops cooling after about 2 weeks of run time and has to unplug to defrost. checked unit and found brown wire to heater not seated into connector causing heater failure. properly seated pin into connector, tested heater, confirmed heater operation, unit is working as designed."

We serviced a

WHIRLPOOL RANGE

Model RF364BXE

Near Airville, Pennsylvania 17302

Drew B.

Job Details: 07/05/2022

"cx coomplaint that unit is not heating nor will try you hit broil or bake and the control flashes f3 and when in test shooting found no wires damaged, no issues with connections and checked resistance of sensor within range being room temp and per techsheet if all passes replace conteol 3195168 and restart power that 3195168 no longer aviable. ; ordrng 1 3195168 (control NLA)"

We serviced a

WHIRLPOOL DRYER

Model WED4950HW0

Near Ashburn, Virginia 20147

Carl R.

Job Details: 07/05/2022

"Long Dry Times - Dryer. Inspected unit and found that the dryer lent, vent tube is clogged. Cx needs a lint removal company. No parts needed"

We serviced a

KITCHENAID REFRIGERATOR

Model KSSC42QMS01

Near Potomac, Maryland 20854

Julian H.

Job Details: 07/05/2022

CX complaint about odor removed pan and cleaned it for CX replaced filter CX also complaining about gasket found that is is ripping on FC bottom rh need parts charged CX 2 COUNTS TIME CONSUMING CALL CX PIF; ordrng 1 WP2266905 (gasket-fip) and 1 2COUNTS (TIME CONSUMING CALL)

We serviced a

WHIRLPOOL WASHER

Model GHW9250MW1

Near Mount Rainier, Maryland 20712

Mitchell H.

Job Details: 07/05/2022

cx complaint units door will not shut. inspected unit and found door lock broken. as well as the handle broken off. installed new door lock and handle. cx paid in full. unit now working as desinged.

We serviced a

KITCHENAID OVEN

Model KOCE500EBL09

Near Williamsburg, Virginia 23185

Justin W.

Job Details: 07/05/2022

cx complaint microwave not heating properly. checked unit to find magnetron weak not allowing food to heat up efficently ordering magnetron to address issue ordering inverter board just in case. unable to pull unit alone. 2nd tech needed due to location and wire hookup. cx also had complaint on oven light flickering. checked to find loose connector on latch. ordering latch and harness to have in case issue was not resolved. cx to keep eye on it and notify us if lights still flicker upon return visit. cx just had floor done 2nd tech mandatory for unit removal and parts install.; ordrng 1 W11346197 (magnetron) and 1 W11325604 (inverter) and 1 W11233913 (sensor) and 1 W11208292 (temperature sensor) and 1 W10883049 (door latch) and 1 W11132989 (door latch harness)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS322FDAW04

Near Baltimore, Maryland 21209

Keith H.

Job Details: 07/05/2022

cx complaint is after having power go out for a minute or two the unit never came back on inspected unit and found control shorted ordeirn new control; ordrng 1 WPW10366605 (cntrl-elec)

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS0

Near Reisterstown, Maryland 21136

Marc M.

Job Details: 07/05/2022

cx complaint unit not heating correctly. inspected unit and found igtnitor is glowing when indicated in bake cycle however no voltage being sent to gas valve. unit will need parts.; ordrng 1 WPW10556710 (control)

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Gaithersburg, Maryland 20877

Ricardo S.

Job Details: 07/05/2022

"Cx complains about a noise, inspected unit.. the noise comes from the shield because the nut screw is loose, so the pulley rubs against the shield.. I tighten the nut.. unti working ok"

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ0

Near Powhatan, Virginia 23139

Joseph D.

Job Details: 07/05/2022

"replaced sump, unit with bits of metal inside upper washarm/manifold from impeller service pointer Technical Service Pointer #: W11482561B upper washarm wont spin. replaced drain pump, but must replace upper wash arm from damage from Technical Service Pointer #: W11482561B service pointer. https://s3.amazonaws.com/sm-backend-production-attachments/service-pointer-w11482561-revb.pdf removed metal from drain hose and manifold.; ordrng 1 W11545334 (manifold 53.46)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIDM00

Near Front Royal, Virginia 22630

Daniel J.

Job Details: 07/05/2022

installed new difffuser and replaced leaking filter housing

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Annandale, Virginia 22003

Jason A.

Job Details: 07/05/2022

"CX complaint WASHER displays 'Remove any load from the basket before running clean washer cycle' message when tub is empty during clean washer cycle. Found F0E9 & E5 error codes for Off Balance. Leveled unit. Check cold & hot water connections. Perform DLMS. Unit is plugged into a power strip with fridge, lights, verizon device. Advised CX washer requires a dedicated outlet. Was able to start a CLEANWASHER cycle by unplugging other electrical loads & pushing start button. Showed CX how to do thius > JJ"

We serviced a

KITCHENAID REFRIGERATOR

Model KBBL306ESS01

Near Baltimore, Maryland 21209

Keith H.

Job Details: 07/05/2022

cx complaint is lights are out scode S84638 covers parts and labor ordering 12 leds; ordrng 12 W11484836 (module)s

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED2FHEXVS03

Near Colonial Heights, Virginia 23834

John P.

Job Details: 07/05/2022

Installed bracket tested working as designed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ02

Near Woodbridge, Virginia 22193

Robert W.

Job Details: 07/05/2022

"CX Complaint is the unit isnt making ice. Inspected unit and found Error E5 Unit is getting good power temp in IM is 5 deg temp is good all fans are working and IM is getting water, Replace IM and tested unit is working properly."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ05

Near Glenn Dale, Maryland 20769

Emmanuel R.

Job Details: 07/05/2022

"Cs icemaker doesnt work, I confirmed complaint, upon ispection i found the electrical connection was not secured. I secured electrical connector and tested unit. Unit is now working designed."

We serviced a

WHIRLPOOL HOOD

Model KXU4236YSS0

Near Washington, District of Columbia 20016

Samuel R.

Job Details: 07/05/2022

cx complaint charcoal filter came off.inspected unit and could confirm.reinstaled charcoal filter for cx.tested unit and unit is working properly

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near Harrington, Delaware 19952

Andrew W.

Job Details: 07/05/2022

"cx complaint is not dripping still. cx had ss work done on unit and unit is working as designed. cx stated the back panel was not installed back onto the unit after repairs and just wanted it back on. re installed back panel. unit is working as designed, job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFF507HPS02

Near Ocean View, Delaware 19967

Michael E.

Job Details: 07/05/2022

"CX complaint: door open alarm comes on every 20min to 2hrs. On prevous visit, we replaced the switch that seemed to be the prioblem. Since then it has been still doing it until CX unplugged unit and took UI into and out of diagnostic. Problem began when CX replaced the filter. Control board W11224256 needed. CX would like to contact WP to request a concession before approving repair. Quoted CX price for control at 205.44. Job is complete until approved"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Ashburn, Virginia 20148

Carl R.

Job Details: 07/05/2022

Aig ref//ice buildup//dripping//faulty drawer. Every thing on the unitbis works properly. Unit needs Grey service kit.W10864519 service pointer.; ordrng 1 W10864519 (Grey kit)

We serviced a

WHIRLPOOL DRYER

Model MED6630HW2

Near Deale, Maryland 20733

Shane B.

Job Details: 07/05/2022

installed both ordered parts and tested unit for cx. unit is working as designed.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Dayton, Maryland 21036

Robert L.

Job Details: 07/05/2022

"installed new sump per previous, ran diagnostics, tested all ops ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ00

Near Powhatan, Virginia 23139

Joseph D.

Job Details: 07/05/2022

"smmfloor@msn.com found unit with faulty freezer fan, wouldnt run when supplied power. replaced and unit should cool down within a few hours"

We serviced a

WHIRLPOOL RANGE

Model WFG525S0JS2

Near Middletown, Delaware 19709

Frederick R.

Job Details: 07/05/2022

CX complaint is oven temps not right. Inspected/testetd and verified complaint. Set oven to 350f and actual temp was 415f. Calibrated unit to get it within specs. Final temp at +15 was only 20 degrees off. Unit is now working as designed. Job is complete

We serviced a

WHIRLPOOL O.T.R MICROWAVE

Model WMH53521HZ06

Near Bowie, Maryland 20721

Emmanuel R.

Job Details: 07/05/2022

"Installed Mw door ,inspected unit. Unit is working as designed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Baltimore, Maryland 21215

Keith H.

Job Details: 07/05/2022

installed fitting on watertube tested it unit is working

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW0

Near Baltimore, Maryland 21215

Keith H.

Job Details: 07/05/2022

cx complaint is unit wont come on inpscted unit and found the console unresponsive; ordrng 1 W11319991 (cntrl-elec)

We serviced a

KITCHENAID O.T.R MICROWAVE

Model KMHS120ESS09

Near Chantilly, Virginia 20151

Richard B.

Job Details: 07/05/2022

"CX complant. Hole in microwave . Inspected unit and found microwave wave guide cover has a hole in it , Wave guide cover has a hole in it, Microwave heating fine otherwise. Called saftey and reported findings. SR7733981678 . Covered . K13DWD1WPL1 covers , Installed new cover and tested unit. Working as designed. RB"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SNHM06

Near Annandale, Virginia 22003

Christian C.

Job Details: 07/05/2022

Cx complaint both sections are not cooling. Inspected unit found evap frozen over. Defrosted evap. Tested evap thermistor reading 2.4k ohms after leaving in room temp. Tested heater getting 88.6 ohms. Evap fan is working and strong. Ran heater through service mode and heater is heating up. Good frost pattern on evap. Ordering control. None in stock at upper marlboro or whirlpool.; ordrng 1 W11546690 (control box)

We serviced a

WHIRLPOOL DRYER

Model WED8500SR0

Near Bethesda, Maryland 20814

Roberto I.

Job Details: 07/05/2022

"CX complaint dryer not starting.Attempted the ra a cycle, control relay clicked but the drum didn't start. Remofed front cover, found open thermal fuse. Bypassed fuse and started a cycle. the heater made very little heat. Confirmed 240V to the heater, found heater shorted to ground. Ordering heater WP8544771 and thermal fuse WP3392519. Collected $264.87, balance due $125. Cx will call to schedule return visit; ordrng 1 WP8544771 (heater) and 1 WP3392519 (thermal fuse)"

We serviced a

MAYTAG DRYER

Model MEDX655DW1

Near Fairfax, Virginia 22033

Richard B.

Job Details: 07/05/2022

"CX complant. While setting the timer , the knob snapped. Inspected unit and found timer shaft snapped off . And inside the knob. Found unit needs a timer assembly , Further work needed, In stock , RB; ordrng 1 WPW10642928 (timer)"

We serviced a

MAYTAG WASHER

Model MVWB835DW2

Near Fredericksburg, Virginia 22407

Thomas B.

Job Details: 07/05/2022

Cx complaint unit is not working properly inspected unit found leaking at the water valve qouted 337.07 for repair cx paid in full by CC; ordrng 1 W11165546 (valve)

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC703HPS04

Near Ashburn, Virginia 20148

Carl R.

Job Details: 07/05/2022

"Water Dispensing Slowly - Side by Side Refrigerator. When you press the water dispenser, no water comes from out. Check water filter to see of water filter was needed, or if housing was malfunctioning. No water from dispenser. Checked water tank to see if it was frozen. Found water tank frozen. Used towel and heat gun to defrost frozen water at tank and elbow. Also used puddy on slow and hole in frige for water line. Water flows properly."

We serviced a

WHIRLPOOL DRYER

Model WED5620HW2

Near Arlington, Virginia 22207

Eric W.

Job Details: 07/05/2022

cx complant of uit making noise went to installed rollers and found the plastic clip had come off put clip back on and tested unit no more noise

We serviced a

WHIRLPOOL WASHER

Model MVWB835DW4

Near Sterling, Virginia 20166

Carl R.

Job Details: 07/05/2022

"Washer stopped 2 minutes after cycle started, threw an error but shut down shortly after. The unit will now not turn on even after unplugging and plugging in the unit. No water has leaked out of the bottom of the washer(no leak to trigger an electrical short) , so the fault may be in the control panel itself. Checked power at wall, Unit is getting 120 vac from the wall. At j12 unit control is getting 120vac. Checked j18 console is getting 5vdc. Ohmed wires to console. 00 ohms of resistance on console wire harness."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRQA59CNKZ00

Near Norfolk, Virginia 23518

Zachery R.

Job Details: 07/05/2022

"replaced door, tested, unit working as designed. left old part with cx."

We serviced a

KITCHENAID OVEN

Model KOSE500ESS04

Near Potomac, Maryland 20854

Julian H.

Job Details: 07/05/2022

"CX complaint noisy convection fan.Tested unit on convection bake,confirmed noise fan rattles when it heats up need part; ordrng 1 W10860984 (motor-fan)"

We serviced a

WHIRLPOOL ICE MAKER

Model GX5FHTXVY07

Near Harrisburg, Pennsylvania 17112

Justin L.

Job Details: 07/05/2022

Cx complaint unit not making ice. Was able to access unit and found icemaker stuck mid harvest and just chattering. Attempted to jump to no avail. Quoted cx for replacement of icemaker and collected full amount. Setting return for Thurs 7/7/22; ordrng 1 D7824706Q (icemaker)

We serviced a

JENN-AIR COOKTOP

Model JIC4536XS00

Near Williamsburg, Virginia 23188

Justin W.

Job Details: 07/05/2022

cx complaint cooktop damaged. cx had cooktop shipped to house. arrived opened new glasstop and inspected top is good. replaced and tested unit working as designed

We serviced a

KITCHENAID RANGE

Model KSGG700ESS2

Near Washington, District of Columbia 20011

Samuel R.

Job Details: 07/05/2022

while attemping repair found two wires had failed on harness.unit will need a harness to complete repair W11176109 4 tribles; ordrng 1 W11176109 (harness)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Annapolis, Maryland 21401

Kevin P.

Job Details: 07/05/2022

"cx complaint unit not cooling properly, no cooling or airflow in ff section and some items are frozen in freezer but nothing cx has put in recently. compressor is scorching hot and pulling .54 amp draw indicating a low charge and evap has a large ball of ice on cap tubes in top right corned and little to no frost pattern anywhere else. fan is gettin g power but just surges and will not spin. qouted cx for repair including compressor, uv drier, process stub, and evap fan 1274.23 total and explained to cx sealed system repairs are not guaranteed as much of the refrigerant lines are not accessible and therefore cant be checked. collected 120 service call by cc. cx declining repair at this time. job complete"

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near Odenton, Maryland 21113

Alexander D.

Job Details: 07/05/2022

"cx complaint received notice saying unit needs service. inspected unit and verified complaint. found serial# in range of service pointer for heater replacement. replaced heater. no signs unit has leaked. noticed drain hose routed around base, not crushed yet. rerouted drain hose to run thru base. tested unit. no leaks. unit is now working properly"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF532SMBW00

Near Montclair, Virginia 22025

Robert W.

Job Details: 07/05/2022

Cx Complaint is the unit never made ice tested IM and IM isnt calling for water. Replaced IM and tested unit is now filling with water

We serviced a

WHIRLPOOL RANGE

Model KFEG500EWH

Near Annapolis, Maryland 21401

Kevin P.

Job Details: 07/05/2022

"unit is warranty 7 days old per receipt p.o.p. saved to quik pics. cx complaint exterior oven surfaces getting hot while baking in the oven. tested all surfaces per allowable specs and while surfaces are hot none came close, all atleast 30 degrees below acceptable temperatures. unit tests good, job complete."

We serviced a

KITCHENAID DISHWASHER

Model KDTE334GPS0

Near Gainesville, Virginia 20155

Demonte S.

Job Details: 07/05/2022

Inspected the unit. Found that the cx is saying that the Dishwasher Door is opening in the Cycle. Checked the Door. Found that the Door is going past the 90 Degrees. Installed Left & Right Hinges. Tested the Dishwasher. No Leaks. Unit is working as Designed. Cx paid in full by Card. ( The dishwasher mounting is crooked. I didn't unmount the Dishwasher. Cx will need to have this issue fixed. The right of the door is hitting the cabinet.)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Grasonville, Maryland 21638

Jonathon C.

Job Details: 07/05/2022

"cx complaint, unit leaking. tested unit, verified complaint. found drain pump leaking through motor. ordering drain pump and returning with sump just in case. resched for 7/12/22, cx prefers an AM appointment.; ordrng 1 W10876537 (drain pump)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Frederick, Maryland 21702

Ricky E.

Job Details: 07/05/2022

"installed parts, verified operation, unit passed service test , unit cks ok..."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS00

Near Midlothian, Virginia 23114

Joseph D.

Job Details: 07/05/2022

"cx request half hour notice please. UNIT WITH motor errors on icemaker, must replace when available.; ordrng 1 W11579560 (152.16 icemaker)"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Fairfax, Virginia 22033

Richard B.

Job Details: 07/05/2022

"CX complant. Not goinfg through cycles. Inspected unit and found shifter fault. shifter reads correct at control , basket spins freely. . Ran a delicate test wash and machine stated it was washing but seems like a control is the issue. Unit dosent agitate after filling. Agitated once. And stalled Unit drains and spins fine on drain and spin. Would want to put a control in unit first then a shifter . CX will discuss with husband and let us know, Collected 0 . RB; ordrng 1 W11170317 (CONTROL 282.14) and 1 W10913953 (shifter 49.40)"

We serviced a

AMANA DRYER

Model NED4655EW1

Near Norfolk, Virginia 23518

Zachery R.

Job Details: 07/05/2022

"cx complaint long dry times and unit doesnt stop cycles, checked unit, come to find wires not seated to element, reseated wires to element, also come to find unit has defective timer, ordering timer to complete repair.; ordrng 1 W10857612 (timer)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Chesapeake, Virginia 23321

Lucas R.

Job Details: 07/05/2022

"replaced comressor and drier, found suction line kinked in evap, and machine compartment causingf low side restriction, vacuumed to -30' hg, charged r600, low pressure at -5 psi, good frost, sdvised cx to allow 24 hours to cool, unit working as designed.; ordrng 1 W11490399 (drier), used 1 W11490399 (drier) from stock"

We serviced a

MAYTAG REFRIGERATOR

Model MTF2142MEW00

Near Norfolk, Virginia 23513

Zachery R.

Job Details: 07/05/2022

"cx complaint icemaker isnt working. upon arrival checked temps, fc at 8 degrees, rc at 39 degrees, harvested icemaker, no water being sent to icemaker, checked water pressure, unit has good water pressure, come to find defective valve, ordering icemaker and valve to complete repair.; ordrng 1 WP2315576 (valve-inlt) and 1 4317943 (icemaker only)"

We serviced a

WHIRLPOOL WASHER

Model WFW75HEFW0

Near Washington, District of Columbia 20009

Mitchell H.

Job Details: 07/05/2022

cx complaint unit is not working through a cycle at times thwoing an f3e1. inspected unit with second tech. found pressure switch dangling of in the cabinet. checked hose and wasnt clogged. installed new pressure switch. tested n unit and quick wash and didnt throw error. collected parts and labor. job completed.

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS00

Near Waldorf, Maryland 20603

Robert A.

Job Details: 07/05/2022

Cx complaint that the unit is intermitent with ice production and hums occasionally. I inspected the unit to confirm the complaint. I found the unit is cooling fine at the moment and the evap fan is running fine without any noise. The RC does have some ice on the floor. The RC thermistor tested fine. The unit's drain tube is not clogged either. The unit will need a new RC evap fan assembly and fan support to resolve the issue. I'm ordering the part for the return visit. I collected the payment in full by CC.; ordrng 1 WPW10389152 (fan support)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ00

Near Millville, Delaware 19967

Michael E.

Job Details: 07/05/2022

"CX complaint: no lights in FC or top of RC. Tested and ve4rified complaint. FC LED was the bad one. I replaced FC LED, tested unit and it is nowking properly. Job is complete"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS03

Near Dunkirk, Maryland 20754

Shane B.

Job Details: 07/05/2022

"cx complaint is the unit not making ice. confiemd complaint, IM is on but bin is empty. temps in both sections are good. water dispensor works properly. i checked for IM error codes and got E5 bad thermistor. thermistor reads as a pass in diagnostics. ran IM harvest and it compeleted test. ran test 45. valve ran but IM did not fill. ordering IM, fill valve and fill tube heater for return visit. schedule when parts are avaiable.; ordrng 1 W11579560 (ice maker) and 1 W11482383 (valve) and 1 W11087201 (heater)"

We serviced a

MAYTAG WASHER

Model MVWC465HW2

Near Gloucester, Virginia 23061

Carl A.

Job Details: 07/05/2022

"cx complaint of unit not moving forward,checkedu nit to find the following error code F8E1,checked unit to to find that the pressure hose had a bend in it also found connector on water vavles not fully seated reseated connector tested and calibrated unit works as designed"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Rockville, Maryland 20852

Julian H.

Job Details: 07/05/2022

replaced strike tested and working properly

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW2

Near Fallston, Maryland 21047

Neil H.

Job Details: 07/05/2022

CX COMPLAINT UNIT NOT WASHING FOUND THE CAP AND MOTOR GETTING 120 REPLACED AND UNIT TESTED GOOD.

We serviced a

JENNAIR MICROWAVE

Model JMC2430DB00

Near Rockville, Maryland 20852

Roberto I.

Job Details: 07/05/2022

"Cx complaint F2E1 on dieplay, keys not responding.Confirmed error code on display. unable to run test mode since all the keys didn't respond. Removed control panel, found connections ok. Replaced and programmed part using pre id. Tested keys and ran a couple of cooking cycles. The unit worked as designed. Collecteed $868.65 with check # 2345"

We serviced a

MAYTAG DRYER

Model MED5630HC1

Near Mechanicsburg, Pennsylvania 17050

Andrew S.

Job Details: 07/05/2022

Per previous diag I was access and replace the tco kit. I then tested the unit and found that it is functioning as intended. Job complete

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Bowie, Maryland 20721

Emmanuel R.

Job Details: 07/05/2022

Installed lid striker and tested unit. Unit is now working as designed.

We serviced a

MAYTAG O.T.R MICROWAVE

Model MMV4207JZ0

Near Chesapeake Beach, Maryland 20732

Shane B.

Job Details: 07/05/2022

"cx complaint is the unit not heating. it runs and makes a louder than normal buzzing noise but no heater. tested unit and confirmed the complaint. i found no damage to board, diode or any other part. outlet is wired properly and supplying 120vac. markind diode for use on return, ordering mag, transformer and control. unit is in a tight corner and is very difficult to take down. scheduel when all parts are available.; ordrng 1 W11391718 (control) and 1 W11460699 (transformer) and 1 W11391717 (magnetron)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF954CIHZ02

Near Sykesville, Maryland 21784

Marc M.

Job Details: 07/05/2022

installed parts and tested unit. unit now checks good.

We serviced a

WHIRLPOOL WASHER

Model MHW5630HW0

Near Sykesville, Maryland 21784

Marc M.

Job Details: 07/05/2022

cx complaint unit not powering on. inspected unit and found that the acu is not communicating with the hmi. was able to enter diag and found error f6e2 but was not able to force any further entry into diag/ui. quoted cx for both acu and two tech due to stacked unit.; ordrng 1 W11322901 (control)

We serviced a

KITCHENAID RANGE

Model KSGG700ESS2

Near Washington, District of Columbia 20011

Samuel R.

Job Details: 07/05/2022

while attemping repair found two wires had failed on harness.unit will need a harness to complete repair W11176109 4 tribles; ordrng 1 W11176109 (harness)

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS29PBMS00

Near Washington, District of Columbia 20011

Samuel R.

Job Details: 07/05/2022

cx complaint unit has ice building up in freezer.inspected unit and could confirm.drain tube is clogged.found part needed when i called into office.will be ordering drain extension to help prevent issue going on.W11084807 8 tribles; ordrng 1 W11084807 (drain tube)

We serviced a

WHIRLPOOL ICE MAKER

Model GI15NDXZB2

Near Lovettsville, Virginia 20180

Ezra M.

Job Details: 07/05/2022

"low ice production. explained operational theory to cust, how ice maker does not keep ice, then tested unit, low water input. removed filter, water filling normally. advised cust to replace filter and run cleaning cycle. if still low ice production, advised may need W11266112 filter head"

Contact Us

About Us