We serviced a
KITCHENAID REFRIGERATOR
Model KRSC700HPS01
Near Gambrills, MD 21054
Kevin P.
Job Details:
07/01/2022
"installed door and connectors and unit tests good, job complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHB0
Near Chambersburg, PA 17202
Andrew S.
Job Details:
07/01/2022
Cx complaint is that the unit will not drain. Upon arrival I found that the drain pump is activating and attmpting to pump. I removed the drain hose from the disposal and found that the plug was not knocked out. I removed it and the unit is now functioning as intended. Job complete
We serviced a
WHIRLPOOL RANGE
Model WFG535S0LS1
Near East York, PA 17402
Sal R.
Job Details:
07/01/2022
"Per the previouse tech, i was able to access and replace parts. I I then tested unit in a covection back cycle and found the unti to be opperating as designed. UNit test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Milford Mill, MD 21244
Keith H.
Job Details:
07/01/2022
cx complaint is unti leaking inspected unit and found the water line not fully inseted into valve inside of unit i adjsuted/repaired it tested it multple times unit is no longer leaking
We serviced a
KITCHENAID OVEN
Model KDRS467VSS05
Near Hanover, PA 17331
Sal R.
Job Details:
07/01/2022
"per the previouse tech, I was able to access and replace the blower fan motor. I found the unti to be opperating as designed. UNit test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ09
Near Waynesboro, PA 17268
Andrew S.
Job Details:
07/01/2022
Cx complaint is that the unit is freezing items in the crisper drawer. Upon arrival I found that the unit temp was 42 degrees. I found that the cx had adjusted the temp I found that the temp adjuster on the crisper drawer was jammed and not able to be adjusted and was stuck open. I was able to get the slider to freeup and is now able to adjust. Unit is now functioning as intended. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Owings, MD 20736
Robert A.
Job Details:
07/01/2022
Cx complaint that the water and ice are not working as well as the freezer handle fell off. I inspected the unit and confirmed the complaints. I found the IM fill tube was clogged with ice. I removed the ice and tested the unit for the cx. The IM is good to go. I found the water from the valve to the water dispenser is sending water but it's not coming out of the water dispenser. The unit needs a new dispenser facade and guide. I'm ordering the parts for the return visit. I tightened the freezer handle and it's working as designed.; ordrng 1 W11519867 (dispenser facade) and 1 W11031909 (guide)
We serviced a
KITCHENAID RANGE
Model KFGG504KPS0
Near Fairfield, PA 17320
Andrew S.
Job Details:
07/01/2022
Cx complaitn is that the burners are burning high and the oven has suet when its running. Upn arrival I found that the unit is on LP and still has the orifices in for Natural gas. I was able to convert the unit to LP and it is now functioning as intended. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model KSCS25INBL01
Near Odenton, MD 21113
Eric W.
Job Details:
07/01/2022
cx complant of unit slow water and ice inspected unit found when filter is removed water flow i better cx is going to get new filter
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ01
Near Gettysburg, PA 17325
Andrew S.
Job Details:
07/01/2022
Cx complaint is that the unit is freezing the water lines when it is set on any temp other than the lowest. Upon arrival I found that the thermistor is reading within range. I also found that the RC section had moisture in it and the mullion also was wet. I am ordering the mullion and the control. Please contact cx when the parts are avialable to schedule the return visit.; ordrng 1 WPW10624451 (Mullion strip) and 1 W11035836 (Control)
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Silver Spring, MD 20904
Israel R.
Job Details:
07/01/2022
"Customer complaint unit is not starting the cycle after water heater repair. The water heater company unpolugged the unit while it was washing. The unit just tried to sense and the time keeps jumping back and forth. Ran test and and f7E4 Basket reengagment Failure .found the unit is not starting.not putting water in. I pulled unit out and tested. Unit slider failled the metal band cracked and the slider will not got up and down. I replace the slider collected in full. Unit is back to normal operations.; ordrng 1 W10734521 (slider 18.64), used 1 W10734521 (Slider) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF606ESS01
Near Gettysburg, PA 17325
Andrew S.
Job Details:
07/01/2022
Per previous diag I was able to access and repalce the LED Driver board and the drip tray. I then found that the unit came on and started to develop a frost pattern. Unit is now functioning as intended. Job complete
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Chesapeake, VA 23322
Branden R.
Job Details:
07/01/2022
"came out to replace parts on unit , uninstalled and replace all parts needed , reinstalled and calibrated , tested unit running as designed ."
We serviced a
KITCHENAID OVEN
Model KODE507ESS02
Near Chambersburg, PA 17202
Andrew S.
Job Details:
07/01/2022
Per previous diag I was able to access and repalce the control and console. I then tested the unit and found that it is now functioning as intedned. Job complete
We serviced a
MAYTAG DRYER
Model MED5630HW1
Near Chesapeake, VA 23322
Branden R.
Job Details:
07/01/2022
"cx complaint aig- dryer f3e2/or 3 error checked unit found f3e3 error codes ,cleared code . found unit will need inlet thermistor , checked all other safetys and everything checked good , ordering other safetys just incase , heating element checked good with good ohms motor checked good ,all major componets checked good other then inlet thermistor ordering all parts for repair . will return whats not needed .; ordrng 1 W10909685 (thermal fuse) and 1 WP8577274 (Thermistor) and 1 280148 (Thermal Cut Off) and 1 WP8557403 (Thermostat and Inlet Thermistor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WZF34X20DW04
Near Orrstown, PA 17244
Andrew S.
Job Details:
07/01/2022
Cx complaint is that the unit is not cooling. Upon arrival I found that the unit lights are working but there is no power going to the compressor. I found that the control does not stay on the set temp. I set the temp and closed the door and when opening it again the control indicators just flash. i also found that the control is not sending power to the compressor. I am ordering the control box. Please contact cx when the parts are avialable to schedule the return vist.; ordrng 1 W11580519 (Control Box)
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Washington, DC 20009
Emmanuel R.
Job Details:
07/01/2022
"Cs Dw is leaking, found the leak is coming from the bottom of the dispenser, no trouble codes ,test cycle passed, unit runs as designed. Ordering dispenser to repair the leak.; ordrng 1 W11412300 (dispenser)"
We serviced a
WHIRLPOOL MICROWAVE
Model WML55011HS2
Near Reston, VA 20191
Richard B.
Job Details:
07/01/2022
"CX complant. Microwave not heating , UInspected unit and microwave making loud noise when running , Ordering diode , mag and transformer. Possibally just needs diode , Further work needed , cx paying 120 service call RB; ordrng 1 W11334531 (transformer 233.95) and 1 W11256462 (diode 20.74) and 1 W11402082 (mag 207.42)"
We serviced a
MAYTAG DRYER
Model LDE8604ACE
Near Washington, DC 20008
Samuel R.
Job Details:
07/01/2022
replaced parts ordered.tested unit and unit is now working properly and not making loud noises
We serviced a
KITCHENAID DISHWASHER
Model KDPM354GPS0
Near Townsend, DE 19734
Taylor F.
Job Details:
07/01/2022
Replaced tub from previous diagnosis. Tested unit and unit is now working as designed. Job is complete.
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFH05
Near Washington, DC 20009
Emmanuel R.
Job Details:
07/01/2022
"Customer needs the RC door gasket in white, the gasket i recieved is grey, reorderig gasket and have MXor TS inspected it before scheduling with customer. Per MX-TX request; ordrng 1 W10838574 (gasket-dor)"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Smyrna, DE 19977
Taylor F.
Job Details:
07/01/2022
"Cx complaint is unit not spinning. Tested inspected and verifed complaint. Had 50mf on the capacitor when it should of been 80. Had 120VAC coming to capacitor and 120VAC going to motor. Motor ohmed 4,4, and 8. Capacitor wasnt sending 240 to motor. Also had an error code f2e1 for stuck key. Found power button to be getting stuck, causing the unit to randomly shut off and turn on. Ordering motor, capacitor, and fascia. Cannot reschedule at this time.; ordrng 1 W11395618 (capacitor) and 1 W11283592 (motor-drve) and 1 W11478519 (panel UI)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507HPS
Near Bowie, MD 20720
Mitchell H.
Job Details:
07/01/2022
cx complaint unit is not making much ice at all and led blinking in fridge. found e2 and e5 saved for ice maker. checked temps and found temps at 0 and 35. unit is cold enough and fans working for ice maker. unit will need new ice maker. found back left led bad. jumped it out and all leds came on. ordering led for this issue. cx opaid in full by check. please reschedule when parts arrive.; ordrng 1 W11579560 (ice maker) and 1 W11601311 (led)
We serviced a
MAYTAG WASHER
Model MVWB765FW2
Near Alexandria, VA 22310
Christian C.
Job Details:
07/01/2022
"Cx complaint clothing is getting caught undernearth agitator, Inspected unit found blouse caught underneath agitator. unable to remove agitator. Quoted cx and they will not be going through with repair. Collected for service call."
We serviced a
MAYTAG WASHER
Model MVW6230HC2
Near Richmond, VA 23229
Joseph D.
Job Details:
07/01/2022
"replaced suspension, clips and console, unit no longer making clicking sounds."
We serviced a
KITCHENAID DISHWASHER
Model KDTM704KPS0
Near Alexandria, VA 22315
Christian C.
Job Details:
07/01/2022
Installed heating element per special project. Tested unit no errors. Tested unit in service cycle once while unit is out and twice while unit is back in cabinetry. No leaks.
We serviced a
MAYTAG WASHER
Model MVWP575GW1
Near Sterling, VA 20166
Daniel J.
Job Details:
07/01/2022
installed new control and lid latch tested worked stopped cycle calibrated and went to start another cycle powered off unit started locking and unlocking while power off heavy build up on connectors from water ordering harness and valve main issue lid lock connector connected in with water valves; ordrng 1 W10843661 (harness wire) and 1 W11376227 (lower harness) and 1 W10843661 (harness wire) and 1 W10843398 (valve harness) and 1 WPW10240513 (striker)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHW04
Near Virginia Beach, VA 23454
Carl A.
Job Details:
07/01/2022
cx recevied new unit when tech showed up whirlpool replaced unit
We serviced a
JENN-AIR FREEZER
Model JBZFL30IGX00
Near Stafford, VA 22556
Tanner B.
Job Details:
07/01/2022
needs fitting for repair; ordrng 1 2300868 (fitting)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM05
Near Bumpass, VA 23024
Thomas B.
Job Details:
07/01/2022
Cx complaint unit is not working properly inspected unit removed and replaced the control door assy tested unit now functions normally ; ordrng 1 W11223753 (nameplate)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Virginia Beach, VA 23452
Justin W.
Job Details:
07/01/2022
cx complaint no ice in rc. checked unit to find ice maker error code e2. checked to find water valve not sending water to ice maker. fill tube not frozen. ordering ice maker and valve to complete repair.; ordrng 1 W11495416 (valve (8 tribles))
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Alexandria, VA 22307
Lloyd B.
Job Details:
07/01/2022
"Cx complained of water being dumped into the ice bucket. Inspected the unit and found that after pressing the test button on the bottom of the IMA, water was coming into the bin due to a frozen fill tube. According to pointer w11560805, its due to a low pressure or high pressure from the house and that needs to be checked. Unit needs new ice maker fill tube and valve. Service declined for now. Cx will call wp; ordrng 1 W11455388 (valve 151.50) and 1 W11395429 (fill tube 57,89) and 1 waterpressuretester (water pressure tester)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FBS01
Near Ashburn, VA 20147
Daniel J.
Job Details:
07/01/2022
spoke with customer when she opened door informed and showed me unit is making ice and hasnt had any issuses with the icemaker since the icemaker was replaced ran test and was able to fill icemaker through diag cycle no work preformed customer stated she paid the labor already
We serviced a
JENNAIR COOKTOP
Model JGD3430GB00
Near Herndon, VA 20171
Richard B.
Job Details:
07/01/2022
"CX complant. Cooktop cant turn off. Prior diagnosis found cooktop wont shut off. Installed new manifold with spark switches and reassembled unit and right two burners constintly spark after igniting. Ordering electrodes and spark module . Further work needed, RB; ordrng 1 W10862323 (electrode RF) and 1 W10862324 (electrode RR) and 1 W10475147 (spark module)"
We serviced a
WHIRLPOOL WASHER
Model WTW7600XW2D
Near Fairfax, VA 22030
Carl R.
Job Details:
07/01/2022
Leak at bottom of machine. Talked with cx and found that the unitbleaks at some point of the machine. Removed lid and found alot of rust washer. Unit will need alot of parts.
We serviced a
MAYTAG REFRIGERATOR
Model MSD2572VEW00
Near Williamsburg, VA 23188
Gill G.
Job Details:
07/01/2022
replaced ice door. tested. unit is working as designed. collected difference in parts.
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Chantilly, VA 20151
Carl R.
Job Details:
07/01/2022
"Unit not heating. Talked to cx about unit work previously done. They stated that the dry wasn't drying the clothes. Removed 2 screws, top lid, 2 screws, front panel,2 screws filter housing, removed blower housing, 7 screws front cover with door disconnected door switch and moisture sensor harness. Noticed red wire to tco was not fully seated. Pulled out wire diagram. To see wire connections to tco. Reconnected red wire to tco. Installed all other parts that was removed, tested unit. Unit element is getting hot and works properly."
We serviced a
WHIRLPOOL O.T.R MICROWAVE
Model WMH31017HZ08
Near Williamsburg, VA 23185
Gill G.
Job Details:
07/01/2022
verified cx complaint of unit cooktop light not operating. found failed bulb. replaced bulb. tested. unit is working as designed.
We serviced a
WHIRLPOOL WASHER
Model MHW7100DW0
Near Virginia Beach, VA 23455
Carl A.
Job Details:
07/01/2022
"cx complaint of unit not wroking ,checked unit to find the following error codes F0E1,F8E1,found that the tub bearing are likely failing,the control board not sending power out to componets,water valves checked good break down as follows 1/W11029154service call break down as follows service call120.00parts 222.14shipping 15.00labor 110.00sub total 467.14tax 13.33grand total 480.47cx will call if moving forward with repairs"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Virginia Beach, VA 23451
Carl A.
Job Details:
07/01/2022
replaced both parts tested unit works as designed
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Ashburn, VA 20148
Daniel J.
Job Details:
07/01/2022
heater project went to install new heater spoke with customer stated dishes no longer getting clean and water not moving tested unit can hear relays cycle no noise from motor removed from cabinet found right side heater gasket leaked water in to was motor unit will need new wash motor installed heater; ordrng 1 W11416362 (pump motor)
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Odenton, MD 21113
Kevin P.
Job Details:
07/01/2022
"cx complaint unit has an off balance error and wont spin clothes out properly, found hub driver is stripped and shift actuator is faulty not allowing unit to activate any components in manaual test mode with shift actuator connected. tried removing wash plate to access hub driver and plate wont come off. plate will need to be broken off the shaft to access the hub. explained all this to cx and qouted for repair 490.52 total. cx ok'd repairs and paid 340.52 all but the labor. installed shift actuator ordering hub driver and wash plate at least 30 of each @ trbls 150 labor due on return visit; ordrng 1 W10528947 (drive hub kit) and 1 W10752283 (washplate)"
We serviced a
WHIRLPOOL DRYER
Model NED4655EW1
Near Virginia Beach, VA 23453
Justin W.
Job Details:
07/01/2022
cx complaint unit not starting. checked unit to find screw to door switch backed out not allowing switch to make proper contact. tightened door switch with new screw and tested unit working as designed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Annapolis, MD 21401
Shane B.
Job Details:
07/01/2022
"complaint is ice and water not dispensing. cx said unit does not make ice and water only works some days. found no ice in the bin, IM tray is empty. water was on the top shelf under the water valve. tested dispensor and it did dispense water but began leaking inside unit onto the top shelf. inspected and found valve is cracked causing the leak. no IM error codes. ran fill test, water started leaking from valve again. valve was replaced on 3/22/22. ordering valve heater and UI for return visit.; ordrng 1 W11482383 (valve) and 1 W11087201 (heater) and 1 W11387387 (user interfaces)"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Virginia Beach, VA 23454
Carl A.
Job Details:
07/01/2022
"cx complaint of unit not turning on, checked unit to find a bad control board,board recving correct power but not putting power out replaced control board tested and calibrated works as designed break down as follows 1/w11419171service c all break down as follows service call 120.00parts 222.14shipping 15.00labor 110.00sub total 467.14tax 13.33grand total 480.47"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near Fairfax, VA 22030
Carl R.
Job Details:
07/01/2022
"doesn't wash clothes properly. Removed power from washing machine removed bolt cap, removed bolt, washplate was not removable without damage. Used all tools that was possible to remove wash plate without damage. Called office to notify office of the situation and notified customer as well of the situation. No parts was installed. Customer was given the option of purchasing a new wash plate, or new washing machine. Unit is still unusable. ; ordrng 1 W10752283 (Wash plate)"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Frederick, MD 21701
Ricky E.
Job Details:
07/01/2022
"customer stated that the unit was shutting off in mid cycle, but the breaker wasnt blowing.. fnd no errors stored, and when coming out of diag the unit reset and showed a loss of power in the display... the unit seems to show control issues and at times maybe dropping power from the board to the ui... need parts... the harness is just in case...; ordrng 1 w11591637 (harness) and 1 w11478519 (ui assy) and 1 w11556728 (control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Annapolis, MD 21401
Shane B.
Job Details:
07/01/2022
"arrived to install ordered parts. cx said she found a crack in the liner in the bottom of the freezer section. confirmed issue and took picture of crack. crack is about an inch long and right in the front middle of floor of the compartment. i called techline to document and they gave me part # for adhesive and repair kit. SR#7734013935.seperator ordered was the wrong color. ordering grey seperator. replaced door switcha nd light started working. bulb was not needed. ordering grey seperator, adhesive and repair kit. schedule when parts are availble.; ordrng 1 482338 (adhesive) and 1 482395 (repair kit) and 1 W11423781 (seperator)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS00
Near Ellicott City, MD 21043
Alexander D.
Job Details:
07/01/2022
"cx within 30days of prior service. cx complaint after icemaker was replaced, water wasnt dispensing intermittently but ice dispensing would work fine everytime. also dispenser lighting button wouldnt respond. shortly after previous tech called, water issue stopped but unit stopped making ice again. inspected unit and verified complaint. test56 shows E0 and IM harvests fine. no water in mold. test45 heard valve energize but no water coming in. ran fill tube heater for 5min and tried fill test again and getting water to IM now. called techline, sr#7734016986. techline is saying more than likely issue with ui logic circuits reading thermistors. could also be bad thermistor on icemaker. ordering ui and icemaker, in stock @ tribles. scheduled return for 7/6. quoted 207.43, paid in full with c/c; ordrng 1 W11330971 (ui) and 1 WPW10764668 (icemaker)"
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS0
Near Winchester, VA 22601
Ezra M.
Job Details:
07/01/2022
"right front element not working. element failed, replaced element, working properly."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ01
Near Catonsville, MD 21228
Alexander D.
Job Details:
07/01/2022
"cx complaint unit not cooling properly. cx had a tech from different company diagnose unit and he said he thinks it has an internal SS leak that he cant access and out more refrigerant in unit so it will cool until we come out. upon arrival cx said she was told by whirlpool everything would be covered under warranty. advised cx entitlements covers parts and labor but not service call. cx opted to pay service call so i can diag unit and will call cx service back. inspected unit and temps are a little warm, 21 in fz and 41 in rc. inspected evap and compressor. no obvious signs of leak, even frost pattern. compressor is a little hot. everything else checks good. ordering compressor, drier, evap and coupler. 3ct SS tech only. parts in stock, called office and scheduled return for 7/8; ordrng 1 W11256565 (evaporator) and 1 WPW10143759 (drier) and 1 W10507884 (compressor) and 1 W11506635 (coupler)"
We serviced a
WHIRLPOOL O.T.R MICROWAVE
Model WMH31017HZ07
Near Virginia Beach, VA 23452
Carl A.
Job Details:
07/01/2022
"cx complaint of unit making noise checked unit to find that the coupler on the turn table not fully seated down on motor,reseated coupler on motor tested unit works as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMHV03
Near Hanover, MD 21076
Alexander D.
Job Details:
07/01/2022
"cx complaint intermittent buzzing noise. cx said unit will make noise for 6sec about every 30min. inspected unit, compressor is running but no noise at this time. sounds like something vibrating based off cx description. found consensor touching base plate behind condensor fan housing. put piece of foam under condensor where its touching to prevent vibration. waited 5min with compressor running, still no noise. heard damper while waiting, sounded good. ran service tests with cx to make sure damper isnt noise, its not. when i ran test 3 for evap fan heard noise, loud buzzing. noise stopped when i opened fz door and started again after closing door again. noise stopped again and couldnt get it to start again. inspected fan, looks good no overfrosting. ordering evap fan; ordrng 1 WPW10128551 (evap fan)"
We serviced a
WHIRLPOOL WASHER
Model WTW5840BW0
Near Norfolk, VA 23504
Carl A.
Job Details:
07/01/2022
"cx complaint of unit turning by itself,checked unit to find the following error code F0E0, found water vavle to have an intrenal blockage in it causeing it to not to fully close when not in operation called techline spoke with Andrew, called saftey spoke with Donna advise they as to what needed to be repalced they dclined repairs at this time,cx will call back if moving forward with repairs"
We serviced a
WHIRLPOOL RANGE
Model WFE320M0ES1
Near Abingdon, MD 21009
Neil H.
Job Details:
07/01/2022
CX COMPLAINT THE RF ELEMENT IS STAYING ON A LONG TIME AFTER CYCLING NORMAL AT FIRST ORDERING NEW ELEMENT RF AND REPLACING SWITCH; ordrng 1 W11171119 (elmnt-surf) and 1 W11047722 (elmnt-surf) and 1 WP3149400 (switch-inf) and 1 WP3149404 (switch-inf)
We serviced a
WHIRLPOOL DRYER
Model WET4027HW1
Near North Bethesda, MD 20852
Roberto I.
Job Details:
07/01/2022
"CX complaint loud noise from the dryer.Ran a test, confirmed loud noise from blower area. Removed front and blower cover, found broken blower wheel. Replaced part using pre id. Unit tested ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507HPS02
Near Catlett, VA 20119
Tanner B.
Job Details:
07/01/2022
fc fan out. replaced fan. job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF993FIFM00
Near Hagerstown, MD 21740
Danny R.
Job Details:
07/01/2022
unit will need icemaker replaced evap and control replaced icemaker is failed and evap and control are defrosteing fresh side cx will thinkover repair
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS01
Near Warrenton, VA 20186
Tanner B.
Job Details:
07/01/2022
Unit not producing ice.. compressor has been replaced and drier by different company.. i measure -10vac on low and 200psi on high .. the unit is cooling but not enough to make ice.. i found potential leak at ff evap.. ordering compressor for standby; ordrng 1 W11492867 (ff evap) and 1 wpw10143759 (uv drier) and 1 w10913906 (coupler) and 1 W10832994 (compressor) and 1 3ct (3ct)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Annapolis, MD 21401
Shane B.
Job Details:
07/01/2022
installed all ordered parts. cleared all ice and cleared drain line. restored power and tested thermistors and fans. everything is working. unit is set to recomneded temps. working as designed.
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Abingdon, MD 21009
Neil H.
Job Details:
07/01/2022
CX COMPLAINT UNIT WAS SPINING AND HEAVY VIBRATION FOUND NO ERRORS AND THE UNIT SOUNDS GOOD SO I RECALB. WASHER TOLD CX TO USE UNIT AND SEE IF THAT CORRECTS ISSUE DID THE DLMS AND RESET AND FACTORY RESET.
We serviced a
MAYTAG WASHER
Model MVWP576KW1
Near Glen Burnie, MD 21060
Kevin P.
Job Details:
07/01/2022
"installed new lid lock and control, theres a wiring harness under the control to extend the lid lock wiring further but that harness has corrosion on one of the pins and the original lid lock can reach to the board so i omitted the extension harness to eleiminate effects form the corroded pin and unit tests good. job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ02
Near Haymarket, VA 20169
Tanner B.
Job Details:
07/01/2022
unit needs liner repair kit; ordrng 1 8201700 (liner repair) and 1 482395 (repair tape)
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JZ2
Near Chesapeake, VA 23323
Zachery R.
Job Details:
07/01/2022
"replaced glass, trim, hinges, and handle, tested, unit working as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Owings Mills, MD 21117
Keith H.
Job Details:
07/01/2022
cx complaint is no ice inpsected unit and found icemaker shorted i was unable to force cycle icemaker ordeirng new one; ordrng 1 WPW10300024 (icemaker)
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Germantown, MD 20874
Julian H.
Job Details:
07/01/2022
CX complaint about unit accumulating too much water on softener & detergent tray inspected no error codes found that housing was deformed and valves zipping more water than usual proper grounded and polarized replaced dispense/valve asm from preid tested and no accumulating water working fine now
We serviced a
WHIRLPOOL WASHER
Model LAT8714AAM
Near Potomac, MD 20854
Roberto I.
Job Details:
07/01/2022
"Replaced part and ran a quick cycle, the unit worked as designed. Collected $125"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Westminster, MD 21157
Brian R.
Job Details:
07/01/2022
cx complaint is unit wont wash right and things are always wet and doesnt think unit is spinning water out. ran auto test with lid open to find no cold water and found screen packed off as shes on a well. scleaned and cleared screen and ran test again. unit now checks. cx also to clean unit as well. job complete.
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near Mount Airy, MD 21771
Brian R.
Job Details:
07/01/2022
replaced all parts ordered and recalibrated unit then ran auto test. unit runs quiet and the way it should. unit now checks. job complete.
We serviced a
MAYTAG WASHER
Model MVWP576KW1
Near Easton, MD 21601
Jonathon C.
Job Details:
07/01/2022
"cx complaint, not spinning out. replaced parts per prior diag. tested unit, unit working as designed. job is complete. i was not taking the agitator off properly. ended up not needing it."
We serviced a
AMANA DRYER
Model NED4655EW1
Near Millsboro, DE 19966
Andrew W.
Job Details:
07/01/2022
cx complaint is unit make loud noise when in use. tested and verified complaint. upon inspection found that several beads were lodged into the felt lining of the drum. removed them and continued checking the unit. also found belt split and worn. ordering belt and returning with rollers and idler pulley. rescheduled with cx for friday 7/8/22 pm appt requested.; ordrng 1 341241 (belt)
We serviced a
WHIRLPOOL OVEN
Model WOS31ES0JS01
Near Chester, MD 21619
Jonathon C.
Job Details:
07/01/2022
"cx complaint, unit takes a while to preheat. tested, inspected, verified complaint. unit took 20 mins to get to 185 pulled oven partially to check voltage from the control. no voltage on L2. pulled unit and found that the contractor who remodeled the kitchen wired the unit to a 120v 20a circuit. nuetral and ground wired to ground, L1 to L1, L2 to neutral from wall. told customer probably 14 times DO NOT TURN ON THE POWER. cx to call electiricain to complete install. job is complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Millsboro, DE 19966
Andrew W.
Job Details:
07/01/2022
"Cx complaint is unit not cooling both sections. inspected and verified complaint. could hear unit start device clicking but compressor never came on. compressor is scolding hot, checked for an amp draw and got 0 (yes is was the correct red wire) tried putting a different start device on to rule it out and the compressor failed to start 4 times. ordering compressor and coupler. ss tech needed on return visit. cannot reschedule due to ss tech needed and parts are SO. leaving unit unplugged since it's not cooling so the compressor isnt burning for repair.; ordrng 1 W11580057 (compressor) and 1 W11504415 (coupler)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Richmond, VA 23236
Joseph D.
Job Details:
07/01/2022
"unit with failed compressor, will not start. unit will need compressor and associated lockring parts. SS tech only please.; ordrng 1 W11506635 (coupler) and 1 W11506621 (charging Tube To Compressor LOKRING) and 1 W11504415 (coupler) and 1 W11504431 (suction to condensor lokring) and 1 W11574734 (compressor) and 1 W11504447 (cap to drier lr) and 1 W11504445 (3 way to drier lokring) and 1 W11109499 (drier) and 3 3count (3 count please)s"
We serviced a
WHIRLPOOL OVEN
Model KSGB900ESS5
Near Silver Spring, MD 20904
Israel R.
Job Details:
07/01/2022
Installed all parts and tested. Unit is back to normal operations.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Gambrills, MD 21054
Eric W.
Job Details:
07/01/2022
installed drip pan
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Easton, MD 21601
Jonathon C.
Job Details:
07/01/2022
"cx complaint,grinding noise. repla ced parts per prior diag. unable to test unit, they were having electrical work done. job is complete."
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Bowie, MD 20721
Samuel R.
Job Details:
07/01/2022
cx complaint unit wont latch.inspected unit and could confirm complaint.found unit stricker to hve failed.causing unit to not lock.unit will need a new stricker.will bring lid latch incase failed stricker caused any damaged to lock.W11457841 34 tribles; ordrng 1 W11457841 (stricker)
We serviced a
WHIRLPOOL WASHER
Model WFW94HEXW2
Near Owings Mills, MD 21117
Keith H.
Job Details:
07/01/2022
ederly cx says they werent sure how to cancel appt but they dont want service
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Washington, DC 20003
Ricardo S.
Job Details:
07/01/2022
"Cx complains that the unit make nosies, inspected unit.. the motor makes a humming noise, cks connection cks found a faulty motor capacitor, Replaced part V/S .. unti tested with cx and washer machine working ok; ordrng 1 w11428524 (capcacitor), used 1 w11428524 (capacitor) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Haymarket, VA 20169
Tanner B.
Job Details:
07/01/2022
Cc the unit making squeeking noise during spin.. unit seapping gear oil . needs new gearcase and clutch ..; ordrng 1 W11454741 (gearcase) and 1 W10721967 (clutch) and 1 2ct (2ct)
We serviced a
WHIRLPOOL REFRIGERATOR
Model GARF30FDGB03
Near Gaithersburg, MD 20878
Ricardo S.
Job Details:
07/01/2022
Replaced door.. unit tested with cx and door closes better
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Ocean View, DE 19970
Michael E.
Job Details:
07/01/2022
Replaced the RC thermistor as per previous diagnosis. Tested unit and it is now working properly. Job is complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHB0
Near Hanover, PA 17331
Marc M.
Job Details:
07/01/2022
cx complaint unit not drying items. inspected unit and found no error codes. checked and found no rinse aid in the unit either. heater shows good continuity. provided cx instruct and unit now checks good.
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRS08
Near Ocean City, MD 21842
Michael E.
Job Details:
07/01/2022
CX complaint' no cool. Tested and verified com
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS00
Near Brookeville, MD 20833
Justin S.
Job Details:
07/01/2022
"cx says the unit cooled for less than 24 hours. the unit was off when i arrived.the unit is in a -20psi vacuum on both the high and low sides when not active.no dye anywhere i can see. turned the unit on and the low side pressure is -28psi and high side pressure is 20psi. compressor amp draw .4aac.pressurized the unit and sprayed everything down with soap and water and still didnt find any leaks.called tech support and spoke with a steve.says to look for a restriction before the dryer.sr# 7734016109.cleared the system 3 times and replaced the dryer.vacuummed the unit down and filled to weight.the unit is frosting the evaporator.sprayed down the unit and is not leaking.low side pressure is 5psi and high side is 155psi.the compressor is pulling 1aac.pres equilizized to 50psi.; ordrng 1 w10143759 (uv), used 1 w10143759 (uv) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW0
Near Ocean City, MD 21842
Michael E.
Job Details:
07/01/2022
"CX complaint: only quick wash pauses at 2min in cycle and wont continue until start is hit again. When start is hit, it goes back to 30min and will complete cycle from here. Tested and verified complaint. No error codes. Ordering control W11367297 and 2 tech due to stacked unit. Cannot reschedule due to needing to coordinate with CX...Vacation home and CX will be back in September.; ordrng 1 W11367297 (control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHW04
Near Alexandria, VA 22314
Lloyd B.
Job Details:
07/01/2022
"Cx complained the unit had slow dispense and the ice cubes got smaller, due to slow pressure Inspected the unit and found with the filter removed, the pressure increased. Installed new filter and the pressure dropped. Unit needs new filter head; ordrng 1 WPW10394053 (filter housing)"
We serviced a
WHIRLPOOL DISHWASHER
Model DU1055XTVS8
Near Virginia Beach, VA 23454
Carl A.
Job Details:
07/01/2022
"cx complaint of dispencer not working,checked unit to find the catch on dispencer broken off not allowing the dispencer to be close to hold the deteregnt break down as follows 1/WPW10224428service call break down as follows service call 120.00parts 74.60shipping 15.00labor 110.00sub total 319.60tax 4.48grand total 324.08deposit 324.08; ordrng 1 WPW10224428 (Dishwasher Detergent Dispenser)"
We serviced a
WHIRLPOOL WASHER
Model MVWB835DW4
Near Fairfax, VA 22030
Carl R.
Job Details:
07/01/2022
"throwing a code - F5 and E1 will not lock and so will not advance to washing. Inspected unit and found that the lock is functioning, but not staying locked. Control is not reading the functioning of the lid lock. Performed test 8, test at j6 connector all values read correctly. Control is needed; ordrng 1 W11400681 (Control)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Lovettsville, VA 20180
Ezra M.
Job Details:
07/01/2022
"upper rack failed, installed upper rack adjuster kit.; ordrng 1 W10712395 (adjuster), used 1 W10712395 (adjuster) from stock"
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Ocean City, MD 21842
Frederick R.
Job Details:
07/01/2022
CX complaint is WM will not agitate. Inspected/tested unit and verified complaint. Pulled F7E5 error code. Found unit had a faulty actuator and defective splutch. Replaced both parts from pre-id. Retested unit and it is now working properly. Job is complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ
Near Chantilly, VA 20151
Carl R.
Job Details:
07/01/2022
"Water continues to leak out of front left side of door. Substantial water leakage last night . Talked with cx about water on floor. And looked at past history on rhe dishwasher. All checks from previous tech is justified. Looking further into the situation. I noticed that the outer door trim is slightly, within the first 6 min of running the dishwasher. allowing water to run down outer door trim and pool under the front of the dishwasher. Removed the outer door trim of the path of the water, allowing the dishwasher to run for 15 min on normal and 5 min on heavy. No water leaks seen dropping onto the floor. Ordering 1 new outer door trim; ordrng 1 W11414078 (Cabinet seal)"
We serviced a
MAYTAG DISHWASHER
Model MDB8979SFZ2
Near Washington, DC 20002
Ricardo S.
Job Details:
07/01/2022
"Cx complains that the upper rack falls down, inspected unti and found a broken tracks.. Scode cover parts and labor S22916 replaced parts, upper racks cks ok"
We serviced a
MAYTAG DRYER
Model MED7230HW1
Near Virginia Beach, VA 23464
Branden R.
Job Details:
07/01/2022
"cx complaint dryer lint vent blocked error , checked unit found no error codes , tested all major componets and everything checked good , proper ohms on heater all safetys checked good , motor running like designed , found when unit is hooked up to house vent unit loses heavy amount of air flow , when unhooked unit runs good showed Cx and advised to get vents cleaned . unit is running as designed ."
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Timonium, MD 21093
Milton J.
Job Details:
07/01/2022
Complaint front panel missing segments. Installed new Front Panel as ordered by previous tech. Tested unit and is now functioning properly. -MJrob
We serviced a
WHIRLPOOL WASHER
Model WET4027HW0
Near ,
Danny R.
Job Details:
07/01/2022
cancelled apt
We serviced a
JENN-AIR COOKTOP
Model JGD3536BS00
Near Haymarket, VA 20169
Tanner B.
Job Details:
07/01/2022
"Cc the unit had a thermal event under cooktop while daughter was prepping for diner.. the cooktop bent upwards and caused burner caps, knobs and grates to fly upwards of 10ft away .. informed wpl of what happened and they stated its consistent with the knob being slightly turned CX did say gas company was out and couldnt find a leak .. Pics in sd Saftey sr on file with saftey and on ty card. accidently didnt enter in my notes.. saftey reaching out to cx . Job complete"
We serviced a
WHIRLPOOL RANGE
Model WGE745C0FS01
Near Ocean City, MD 21842
Michael E.
Job Details:
07/01/2022
Replaced the upper door glasss as per previous diagnosis. Tested unit and it is now working properly. Job is complete
We serviced a
WHIRLPOOL HOOD
Model WVW53UC6FS
Near Glen Allen, VA 23059
Jerod R.
Job Details:
07/01/2022
"tested unit found unit is functioning as designed , advised issue is not with hood and any futher service calls for same issue will have a charge"