Doors are warped and not even . Bottom of left fridge door is further in than right and top of right door is further in than left. Ordering both doors. CX will inspect and call for service RBB; ordrng 1 W11610996 (door stainless) and 1 W11449026 (door stainless.)

Customers complaint is the units on draining and also special recall for heater element. I placed heater element I checked for error codes I found f10e1 vent wax motor failure and f9e1 long drain. After replacing element I checked drain pump and found that the housing was pitted from when the chopper blade came off the drain pump causing it to score the drain pump housing this is reducing the pressure that it can build to drain the water. Unit will need new sump assembly and vent wax motor ordering parts; ordrng 1 W11416362 (Sump asm) and 1 W11416460 (Vent wax)

"CX Complaint is there is an error code. Inspected unit and found error flashing F6E1 UI error UI not responding, Also found this unit falls in Scode for element replacement CX states they have extended warranty on unit. But element needs to be replaced. Ordering Element; ordrng 1 W11537778 (Element)"

Installed temp sensor.

Installed temp sensor.

Cx complaint unit is not working properly inspected unit found compressor is buzzing and making a whine noise checked all available connections no leaks pressurized with nitrogen no leaks however believe there to be a restriction due to readings on guages ordering compressor and lockrings. ; ordrng 1 W11580057 (Compressor) and 2 W11504415 (Coupler)s and 2 W11504431 (Coupler high side)s and 2 W11506619 (Coupler low)s and 3 W11506635 (Coupler adaptor)s

"Confirmed cx complaint unit stuck in drain loop. Manually reset unit by holding cancel, tested unit, unit working as designed. If cx calls back pre-id W11210463 (valve) for return visit."

"cx complaint unit prompting error and not proceedign thru cycle. inspected unit and foud stored errors f6e1 and f6e4. tested float switch for continuity and found switch to check good. also observed the float cup rise as the water level of the unit increased. noticed however after the cycle began the sump assembly could be heard humming and attempting to run but not pumping water. ran auto test cycle to attempt to force the unit past the float rerlated errors and still pump not pumping. found failed sump assembly and control not recognizing float switch signal. quoted cx for repair. control CBE, all other costs OOW. cx will owe 135 labor on return.; ordrng 1 W10805015 (sump)"

"installed parts and tested unit. cycled both tes 57, 56, and 45. unit now checks good."

Cx complaint is unit making a scraping sound. Tested inspected and verified complaint. Found a button stuck in the felt strip. Removed object and unit is now working as designed. Job is complete.

cx complaint that unit is somtimes not making ice at times. i found the error code e2 nd when testing in test 57 the harvest cycle did complete. and then ran tes t45 and fill no issues and also then tried ice box fan on test 36 and no issues the icemsker and chute gasket been replced about 2-3 months ago... no issues with water nor ice dispencing. ... had called techline spoke to andy WPW10553630 3-5 hrs in between checkd airways ordering heater nd icemaker ...; ordrng 1 WPW10553630 (face icemaker) and 1 W11579560 (icemaker)

Cx complaint is that the unit is leaving wet clothes at the end of cycles. Upon arrival I found no error codes. I then ran test 12 and found that the unit was able to complete the test without any errors. I found that the drain pump is evacuating the water without any restrictions. I was unable to replicate and issues that would cause wet clothes at the end of the cycles. I found that the unit is functioning as intended. I called TL and spoke Chris with and informed them of my findings. I informed the cx of things to look for if the issue continues per TL. I also pulled the drain hose out of the stand pipe a few inches. Job complete

Cx complaint unit stopped making ice again 2 weeks after previous visit. Was able to access and found icemaker on with ice in the mold. Jumped the icemaker and it hesitated in several spots during rotation and took longer than normal to harvest but eventually harvested and filled. Changed temp to -2 in freezer to help with ice production but unit will need icemaker for repair. Once in office will need to contact cx to set return; ordrng 1 W11548540 (icemaker)

"Per the previouse tech, I was able to access and replace the gearcase and splutch. I then recalibrated the unit and ran a auto test. UNit test good."

"Confirmed cx complaint unit not agitating. Found damage to splutch assembley, replaced with pre-id'd part, tested unit, unit working as designed."

"Confirmed cx complaint unit dripping water from ice chute. Found ice clumped up in chute, causing dripping/blockage. Removed blockage, tested unit, unit working as desined."

"tested unit found unit has bad compressor due to leak at ff evap, put in for 3 count do to limited space; ordrng 1 W10276644 (compressor) and 1 W11492867 (evap)"

cx stated unit was past 21 days waiting for repair and they 'credited it out ' they advised they got rid of it .

"cx complaint will not drain. no physical damage. checked unit drain pump ohmed good , found damaged door , along with bent support and a cracked tub , also will replace sump and pump cause i cant test unit and there is alot of damge around sump and pump . dent goes all the way to control on top i do not know if control is damage from door . ordering all parts for repair .; ordrng 1 W10909756 (tub) and 1 WPW10304231 (support) and 1 W11174870 (door) and 1 W11305308 (control) and 1 W11085683 (sump and pump)"

"cx complaint unit door glass broken. inspected unit in the back of the receiving room and found the front glass is broken, trim vent is broken, handle is bent. ordeing 1 (WPW10310922), 1 (W11214475), 1 (WPW10144883), 2 (WP3196175). please call and schedule cx once parts are in.; ordrng 1 WPW10310922 (trim-vent) and 1 W11214475 (glass-door) and 1 WPW10144883 (hndle-door) and 2 WP3196175 (screw)s"

Cx complaint is that the unit is making a buzzing noise and not cooling. Upon arrival I found that the compressor was not starting. I tested the compressor and found that it is reading inrange. I found that it is seized up. I called MM to verify the diag. I am ordering a ss repair with a 3 call count. Please contact cx when the parts are avialable to schedule the return visit.; ordrng 1 W11574734 (Compressor) and 1 W11504431 (Coupler (Suction-Cond.)) and 1 W11504415 (Coupler) and 1 W11506621 (Coupler (chrg tube to comp)) and 1 W11506635 (Valve) and 1 W11598434 (Evap) and 1 W11506620 (Cap tube to evap) and 1 W11504450 (Cap to evap) and 1 W11109499 (Drier) and 1 3callcount (3 call count SS)

ck fnd door screws stripped and causing the door to wobble and be out of square... need parts...; ordrng 6 WPW10348409 (screw)s

"rent a center add'l 1 year warranty, cx complaint unit not heating, checked unit found open thermostat, replaced thrmostat, tested, element cycling at 130 degrees, normal for 120 vac dryer, unit working as designed."

"cx complaint unit not making ice, checked unit found temps at 5 and 40, unit set to 2 and 40, icemaker cycling and filling, per cx if they reset unit icemaker begins working again, found door moolding bowed at door switch causing intermittent ice making, possible issue with icemaker hanging up.; ordrng 1 W11435353 (door) and 1 W11548540 (icemaker) and 1 WPW10221048 (spacer), used 1 WPW10221048 (spacer) from stock"

"cx complaint that unit is icing up under the icebucket again. i found the unit to have full operations, and good ice production and seperator is good. i foudn the unit to need the front lifted up so the angle of the water in icemker doesnt run out and cause ice forming. cx is within grace window of wrrnty unit checks good"

Cx complaint is that the dispenser is not opening. Upon arrival I found an F10 E1 error code. I then rant the diag test and found that the dispenser did not open. part was Pre Id'd but did not receive. I am reordering the part. I was able to schedule the return for Monday 7/18 AM Preference.; ordrng 1 W11412300 (Dispenser)

"Confirmed cx complaint unit not cooling. Found unit running at room temps in freezer and fridge compartment, compressor running hot. Unit has sealed system leak, ordering sealed system job, requesting 3 count sealed system + 1 component (evap).; ordrng 1 W11579351 (Evap) and 3 W11504450 (Capillary)s and 3 W11506620 (Suction line)s and 1 W11580057 (Compressor) and 3 W11504415 (Coupler)s and 3 W11504430 (High Pressure line)s and 3 W11506619 (Coupler)s and 1 3countjob (sealed system + 1 component)"

As per previous tech was able to access unit and replace fitting. Tested unit and unit now checks good no further work needed

replaced inlet water valve. checked for leaks. thawed ice from ice maker and fill tube. cycled ice maker once then it wounld not move again. tested black/white wire to white wire only getting 56 vac. tested black/white to green wire only getting 56 vac. unit may need control. control no longer available. put unit back together and ice maker cycled and filled mold with water. cx will monitor icemaker and leaks.

upon arrival cx stated that she had to reschedual due to having to take kids to doctors appointments called office spoke to katie and reschedualed appointment for tuesday july 19th; saved tckt

replaced socket and bulb affected by short however after installing was then able to find that the light relay at the control board was stuck closed and would not turn off. unti will need new control.; ordrng 1 W11545876 (pcba)

"Replaced all parts per previous tech, set preheat for 350, after temp reached, opened door to release heat after closing the unit came back on to reach desired temp. Unit checks good"

Cx complaint is that the about 30 mins into a cycle the cx smelled a burning smell and the unit tripped the breaker. Upon arrival I found that the unit had a thermal event at the terminal block. I found that the unit will need several parts. I called saftey and informed them of my findings and list of major parts that will need replaced. Please contact cx when the parts are avialable to schedule the return visit.; ordrng 1 W11568793 (Harness) and 1 W11226744 (Cover) and 1 W11573809 (Terminal Block) and 4 WP3400014 (Screws)s and 1 W11407385 (Cover) and 4 WP3378128 (Washers)s

cx complaint is unit runs great on all setting but delicates. says thungs are still wet at the end and doesnt think unit does cycle right. only code found F0E2 over suds. cleared codes and tested and checked unit. ran quick was as well as drain and spin with load in. unit fills and uns n drains well. they said at times the time jumps around. will order new control for unit. as soon as part is in office will schedule.; ordrng 1 W11550649 (ACU Control)

i was able to access unit and replaced the motor and blower wheel. when testing unit i found the same results. inspected unit some more and found that the neutral and L2 were back works on the power cable. swapped wires around and found the unit now works as designed. called TL

i was able to access unit and replaced the motor and blower wheel. when testing unit i found the same results. inspected unit some more and found that the neutral and L2 were back works on the power cable. swapped wires around and found the unit now works as designed. called TL

"cx complaint unit isnt cooling in either sections. inspected unit and found unit has been unplugged for 24 hours. all evidence was good of issue. advised cx we need unit plugged in for no less then 48 hours. scheduled cx for 7/18/22. unit is plugged in, compressor, condensor fan, evap fan did come on and frost pattern started. we will have a better idea of issue on return visit."

cx complaint that unit is leaking from back middle in rear near inverter by sump qouted cx on whole repair and cx will think about rrpair collected 120.00 service and close ticket

"Cx complaint unit does shut off when on sensor dry. Removed back panel and found no voltage or continuity getting to the sensor pad. Replaced pad sensor pad using pre-id parts, set time to coold down on the sensor dry and the dial rotated and shut off. Unit checks good"

i was able to access unit and first started with replacing the ice chute door. when i got in I found the door pin for the spring was missing. ordering 1 (2196195). please call and schedule cx once approved and part comes in. will need all 3 parts on return visit.; ordrng 1 2196195 (pin-door)

"cx complaint, burning smell when running. inspected unit, found terminal block defective causing bad connection causing burning smell. ordering terminal block kit. this is new construction. no purchase date yet.; ordrng 1 279393 (screw) and 1 WP3397659 (block-term)"

"cx complaint, loud noise during operation. replaced parts per prior diag. tested unit, unit working as designed. job is complete. i also used a splutch from VS. ordering to replenish.; ordrng 1 W10721967 (drive pulley), used 1 W10721967 (splutch) from stock"

"cx complaint unit has lost all cooling. inspected unit and removed evap cover and found 0 frost pattern. pulled unit out and found compress was hot to the toucha and had 122.5vac to the start device. compressor only comes on for 30 sec and then turns off. 6.8, 5.4, 11.8 ohms at the compressor. called MM and was told to order start device, compressor, evap, filter/dryer, other related parts. unit will need a (3 call count). called TC for the compressor, evap, 1 (W11504449), 1 (W11225184). due to them being back ordered. parts will be shipped to the office with the po of the cx po in 4 weeks.; ordrng 1 W11370574 (compressor) and 1 W11490399 (filter dryer) and 1 W11368877 (evap) and 1 W11504419 (8/7- Nr-al-00) and 1 W11506623 (5/5-nk-ms-00) and 1 W11401409 (5/1.8-nr-al-00) and 1 W11504449 (4/2-nr Al-00) and 1 W11225184 (tube) and 1 W11387715 (start device)"

installed parts and tested unit. unit now checks good

"CX complaint is that the utni will not opperate. I foun d that the utni has no fault codes stored in diag. I attempted Technical Service Pointer #: W11618678 with no success . I am orderign 1 encoder board (W11481116), and 1 console (W11391568). I have set a return date for 7/20; ordrng 1 W11481116 (encoder 5 @ tribs) and 1 W11391568 (control console 2 @ triba)"

Cx complaint of condensation in RC. Inspected gasket around right side door and found gasket to have wrinkle. This was preventing unit from not sealing along the top. Fpund no tears or damage to gasket. Applied heat to gasket and worked out the wrinkle. The gasket now seals all the way around. Unit checks good

Cx complaint of loud operation. Did confirm and found noise coming from motor and splutch is skipping. Ordering splutch and motor.; ordrng 1 W11283592 (Motor) and 1 W10721967 (Splutch)

units a dryer thats O-O-W and he know but said units making a but of noise now and only gets worse. ran unit a times times to fing idler bad. will need to replace pulley and lube rollers up as well. 100 parts show and scheduled cx and hes paid in full.; ordrng 1 W10837240 (Idler Pulley 26.75)

verified cx complaint of unit having a scratch on the control panel. cx stated that builder is covering repair. service call made after 7 pm did not reach out to builder. quote saved. need to collect $644.21to complete repair.; ordrng 1 W11419056 (fascia)

Need back as Shop Job tomorrow so I can talk with MR. -MJrob; ordrng 2 WP8066092 (Lock)s and 2 WP98234 (Nut)s and 2 WP681414 (Screw)s

CX complaint unit shaking around. Went over O.O.W. pricing with can and service was denied. Said unit was bought scratch and dent for less then $300 so given age is going to look for another like it. No service provided. -MJrob

"came out to replace parts on unit , disaseembled and replaced gearcase and all parts needed , reassembled and tested unit is running as designed ."

Cx complaint of unit not cooling. Did confirm compressor only pulling .4 amps. Will need to replace compressor at evap.; ordrng 1 WPW10507886 (Compressor kit) and 2 W10843121 (Drier)s and 3 W11506635 (Coupler)s and 1 W10836706 (Evap)

Cx complaint of unit not balancing. Unit balances fine and spins fine. But will not go through certain diagnostic tests. Ordering control.; ordrng 1 W11510463 (Control)

Found ice in front of freezer area. Used heat gun to treat door seal. Found thimble missing from hinge to keep door in place. Ordering thimble.; ordrng 2 W11189115 (Thimble)s

Talked with cx and found that the issue has been an occurring issue for 6 months. Called tech and found that the vents should be sealed off with adhesive. Used adhesive to seal off vent at bottom of crisper department. Also replaced ui from previous diag.

front burner issues. Inspected unit and didn't find anything wrong with the unit. Unit working properly. Front 2 large Burners ignite under 4 to 8 seconds.

cx complaint unit not working. installed new drain pump and tested. unit is now draining and starting cycles. job completed.

cx complaint no ice. checked unit to find fill tube frozen. thawed and tested unit working as designed

cx complaint unit is not cooling in fridge section. inspected unit and found damper open and evap fan on and running. when freezer was shut no airflow. when it was open i had air. cleared return lines of ice and unit is now cooling in fridge. collected 120 and job completed.

CX complaint was that the utni was not cooling. I found that uniit has a good frost pattern . I found that the condenser coils were covered in dust and pet hair causing the unit to not cool. I Advised CX to regularly clean the coils. I collected $120.00 for service charges

CX complai t is that the unit id displaying a F9E1 error code. I found that the drain pump is burnt out . I am ordering 1 drain pump (W11412291). Return date set for 7/22 .; ordrng 1 W11412291 (drain pump 74 @tribs)

"cx complaint of unit not working,checkedu nit to find that spiner assmy gear on back of tub had failed cause damage to outter tub and boot ,also find pices of spider gear in drain pump ordering parts needed for repairs ,also note that 8182232 Basket N/A; ordrng 1 WPW10283361 (Whirlpool Nut, Pulley) and 1 WP8182650 (PULLEY) and 1 WPW10388414 (Drive Belt) and 1 W10772617 ( TUB-OUTER) and 1 WP8181673 (Tub Gasket) and 1 8182232 (Basket N/A) and 3 WP8182233 (Drum Baffle)s and 1 W10772612 (TUB-OUTER) and 4 WP8182703 (Shock Absorber)s and 1 280187 (Drain Pump) and 1 WP8182119 (Door Boot Seal) and 2 labors"

"cx complaint of unit not heating,checkedu nit tpo find both an open heating and tco open as well replaced parts tested unit works as designed"

Found ice in front of freezer area. Used heat gun to treat door seal. Found thimble missing from hinge to keep door in place. Ordering thimble.; ordrng 2 W11189115 (Thimble)s

Customer complaint is the units not spinning the clothes out and leaving clothes wet. Customer stated that it's not as dry as her last washer. She says the clothes are still squishy. I checked for error codes no error codes were found. I ran auto test mode and unit completed test mode without any issues. Customer stated it takes two 1hr dry cycles to dry the clothes. You completely clog with Lynn advise customer this has to be cleaned every time is initiated. I tested dryer Whirlpool air flow tester and air flow tester showed poor air flow. I showed this to the customer and advisor the reason why it's taking two 1 hour dry cycling need to have the exhaust vent cleaned every 2 years by a vet cleaner. I tried to instruct the customer on different cycle there seems to be informed but is stating that there's something wrong with the washer and it's not spinning all the water out of the clothes. I am insisted that the unit was working as design and there's nothing wrong with the unit. Customer wanted to running cycle to show me what the clothes feel like at the end of the cycle. So I had the customer start a load and advise her I will return after my next job to check the load. Will be returning today.; saved tckt

Cx complaint is the unit is leaking water from the freezer. I found a sheet of ice in the freezer cabinet bottom Frozen to the bottom. This was due to when the drain was clogged water is back flowing into the freezer freezing up the freezer drain my water to overflow into the freezer cabinet. I cleared ice cleared ice from drain tested drain. Is now working properly

"Replaced parts and ran a cycle, the unit worked as designed"

"Customer complaint is the units not cooling. Inspected unit found both RC and FC evaporator were completely frosted over with ice and frost. I defrosted the RC evaporator found that the mastic tape on the RC evaporator is hitting and dripping down onto the evaporator. This is showing signs of an evaporator leak. I also found that the thermister was on the copper tube and not on the aluminum of the evaporator. I optimize the thermistor while I was here but pointed out the evaporator leak. I put unit into test 6 for defrost and unit showed 03 I tested voltage at defrost heater and had 64 volts. While I was testing the defrost heater while unit was in test 6 I could hear the three way valve cycling about every 10-15 seconds this is due to bad programming of the control board. And also the 63 volts to the defrost heater shows a bad relay on the control board. In test 3 step 02 the freezer did not turn on I tested voltage to the freezer fan motor and had 14.7 volts. Freezer fan is open. I quoted customer for replacing the main control board, freezer fan, refrigerator evaporator, UV die dryer,. Customer okay to repair and paid $534.88.Marking the freezer fan as will use on return visit. Control not in stock at this moment. Sealed system tech required on return visit 3 count job; ordrng 1 W11492867 (RC evap) and 1 WPW10675033 (Control board) and 1 W10143759 (Drier)"

unit not making ice test 56 e2 motor 59 02 test 57 harvest not completed test 45 icemaker filled with water replaced icemaker test 57 again comopleted harvest customer cycled breaker paid in full by credit card

Cx complaint unit not defrosting. Was able to access unit and Ohmed out element at 126 Ohms. Ohmed thermistor at 22.96K Ohms. Entered diagnostic and was able to activate the heater. Checked resistance through the cabinet and to the board and everything reads. Control isnt telling unit when to defrost causing the issues. Ordering control and once in office will need to call in and set return. ; ordrng 1 W11546609 (control)

cx canceled at the door. i put this quote together while waiting so i saved it anyway.

Replaced roller and belt unit tested and is working properly.

unit has issues with the mullion not sealing called tech line got an sr number sr will need to send pics through service matter doc . unit is none repairable . told cx someone would be contacting her

installed parts checksok

installed pasrts checksok

Installed fuse and tested unit and unit is now as designed.

unti checks ok had water erro code and derie in cold water line cleasred out checdklsok m

replaced door it was freezing up replaced door checksok

installed parts checksok

Cx complaint is RC not cooling properly. Tested inspected and verifed complaint. Found the cx had the RC evap cover off and the pantry drawers out of the unit for several months and said the evap keeps freezing up. The evap cover was off because the cx had issues with the the drain tube being clogged. Cx fixed the drain but never put the cover back on. Informed cx the evap will freeze up without the cover on. Checked thermistors and they were in range. Damper was working corretly. Set unit to 8hr defrost and put unit back together. Unit is working as designed. Job is complete. Cx paid 120 service call by CC.

Cx complaint unit not making ice. Attempted to install new fill tuge but has kink in it. Everytime trying to feed through it keeps folding over. Ordering new Fill Tube plus returning with Ice Maker. -MJrob; ordrng 1 W11401679 (Fill tube)

cx complaint that unit is not cooling as deisgned and when arrival they had unit unplugged and off so very hard to get readings of temps and operations in the time of arrival i did plug in and check fan operations and drip pans to see if any abundce of water like ad efrosting issues.. but cx says its starting to get aroufn -20 in freezer and aroudn 50 in rc section and wouldnt stop running.. i foudn the damper to be functional and evap fan motor as functional.. the readings i had today when arrived on low side/high side had a -17on the low in a vacum and on high had around 110-115 unitis gonna reorder ss repair for issues that havent still been corrected call to reschd accordingly..; ordrng 1 W10507884 (compressor) and 1 WPW10143759 (dryer) and 1 W10920993 (evap) and 1 sstch (ss tch) and 1 3callcount (3 call count) and 3 w11506635 (couplers)s

got to cx home and found they need extermanator i was not able to check the unit

Per SP w11540964 I was able to access and replace the heating element. I then ran the diag test and found that the unit is functioning as intended without any leaks. Job complete

"Cs unit is not drying clothes, I found the electrical connector to the heater element was not secure, not allowing heater to come on. Secured electrical connection and tested unit. Unit is now working as designed."

"Cx complaint Fc and Rc top lights are out.Confirmed complaint, ordering 12 led modules (W11484836) per sp W11606409 Rev C. S84638 cover parts and labor but the unit is IW.; ordrng 12 W11484836 (led module)s"

Complaint inner glass of oven door shattered and now not holding heat. Inspected and confirmed shattered inner glass. Ordering Inner Glass. -MJrob; ordrng 1 WPW10535767 (Inner Glass)

"upon arrival found no stack kit, but dryer is just taped to washer, pic saved. found a samsung stack kit on top of dryer. seems installers brought wrong stack kit, couldnt get it to work and just taped units together. advised cx to have installers install correct stack kit and left her with part#. replaced dispenser, hot valve and cold valve. tested unit, no leaks at this time. unit is now working properly."

appied sealant and replaced spigot but noise remains orderin new dual valve; ordrng 1 W11548535 (valve)

"CX complaint, intermittent water leak from the door seal, also when the drain pump is running very loud at the end of the cycle. Ran factory diagnostic test found error codes F0-E1 load during cleaning cycle F9-E1 long drain F8-E1 valve failure verified pump noisy during manual testing, also intermittent water flow during valve test, verified vac voltage. Ordering parts to complete the repair, dispatch will call to schedule a return visit, cx agreed.; ordrng 1 W11314648 (Bellow Door Seal) and 1 W11458345 (Drain Pump Assembly) and 1 W11316255 (Hot valve) and 1 W11316256 (Cold valve)"

"Cx complaint, not freezing properly, no control box display, verified vac voltages. Installed test control box to verify unit operation, found full frost pattern. Used a heat gun to try and reseal the gasket, found door warped at the top hinge mold not allowing the door to seal properly. Ordering parts to complete the repair, advised cx freezer door will direct ship to his house, inspect for any damages and contact VIA dispatch to schedule a return visit, cx agreed.; ordrng 1 W11496879 (Control Box) and 1 W10746792 (Freezer door) and 1 W10574476 (Freezer door gasket)"

cx complaint unit is leaking. inspected unit then ran unit and confimred unit is leaking from diverter. gave cx quote for sump and they agreed. replaced sump and tested no more leaks. colledted payment unit is good

"Cx complaint, long dry times, unit was set to high temperature... tested at 175 degrees. Found exhaust vent crushed behind the unit, pics on SD. Pulled unit out away from the wall and tested temperature at 135 degrees on low temperature setting, normal cycling temperature. Advised cx to have the vent replaced, referenced Deflecto brand expandable exhaust vent, cx agreed. Tested and verified all unit functions for proper operation, working as designed."

"Installed ice maker assembly, ran factory diagnostic test # 45 to verify ice maker fill-harvest... working as designed."

"Arrived on site, per customer stated unit is no longer in the home, purchased a new unit."

"Cx complaint, fridge doors not closing properly, found both doors sagging-offset from the hinge. Installed washers from truck stock to shim-align the doors for proper alignment, verified all unit functions for proper operation... working as designed.; ordrng 4 WP487576 (Washer)s, used 4 WP487576 (Washer) from stock"

installed icemaker unit filled with water

cx complant of error code f5e2 f5e4 door unlock and door not opened inbetween cycles ran a test cycle unit is working and cx said it has been working unit is good at this time

k13hmodp1 called wp got a consession for parts inspected unit found freezer is working not cooling in fridge 50 degrees called tec line did test on all thermistors they reed cold but unit not cooling in fridge did watt test getting 154 watts threw test ordering controls and evap cover; ordrng 1 W11533213 (dispencer ui) and 1 W11330486 (ui)