Service History 1019 - VIA Appliance

We serviced a

JENN-AIR RANGE

Model JGRP548HL01

Near Potomac, Maryland 20854

Julian H.

Job Details: 07/14/2022

replaced left manifold tested and working

We serviced a

WHIRLPOOL WASHER

Model MVW7230HW0

Near Aquasco, Maryland 20608

Robert A.

Job Details: 07/14/2022

Cx complaint that the unit's knob is not switching cycle selections. I inspected the unit and confirmed the complaint. I found that the ribbon connector from the knob to the console control was loose. I reconnected the connector and calibrated the unit for the cx. The unit is working as designed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT112CZJW00

Near College Park, Maryland 20740

Dustin F.

Job Details: 07/14/2022

"CX complaint: water leaking down into fridgeInspected unit, thawed out unit, verified unit Does indeed drain. Ohmed out Defrost heater. showed 106 ohms. wayyy out of range. ordering Evaporator assembly with defrost heater. please schedule as 2 count Sealed system tech job.; ordrng 1 W11368877 (EVap/defrost heater assembly) and 1 W11504449 (4/2-nr Al-00 (capillary To Evaporator)) and 1 W11225184 (200-mm- Al-00 (aluminum Suction Line To Evaporator))"

We serviced a

WHIRLPOOL OVEN

Model JDRP648HL00

Near Annandale, Virginia 22003

Robert W.

Job Details: 07/14/2022

Replaced UI and left board unit tested ovens and cooktop unit is working properly.

We serviced a

JENN-AIR COOKTOP

Model JGD3430GS00

Near Ashburn, Virginia 20148

Daniel J.

Job Details: 07/14/2022

customer complaint left front burner clicking when in use and at times when the two right burners are on tested left front and was sparking after being lit flames are being sucked in by down draft when blower is turned on right rear spark issues worked once or twice while on site than stopped ordering restrictor plate for the flame performance burner caps and harness for igniton and sparking while in use and spark module; ordrng 1 W11579391 (burner cap) and 1 WPW10475147 (spark module) and 1 W10859820 (harness) and 1 W11106057 (restrictor plate)

We serviced a

WHIRLPOOL DISHWASHER

Model KDTM404KPSO

Near Vienna, Virginia 22180

Carl R.

Job Details: 07/14/2022

"Clean/Complete Light- Dishwasher. Inspected unit and seen lights flashing on dishwasher. F8e4 float switch, Unit had water/soap in the drip pan. Removed the water/soap from drip pan and checked for leaks. Erased fault code, and performed a self run test and a normal test, to see if unit will leak. No leaks noticed after 5min on normal wash. Informed cx not to put curved dishes in front and put pods directly in the bottom. Unit working properly. No parts needed."

We serviced a

KITCHENAID REFRIGERATOR

Model KUDF204KSB00

Near Arlington, Virginia 22207

Christian C.

Job Details: 07/14/2022

Installed pcb box. Door wrap is not labeled correctly and is on a box for a wire harness. Reordering upper door wrap. Unit now sees lower door closed. Turned on cool for the unit and IM for the unit.; ordrng 1 W11568932 (upper door wrap)

We serviced a

KITCHENAID REFRIGERATOR

Model KFIV29PCMS03

Near Woodbridge, Virginia 22192

Demonte S.

Job Details: 07/14/2022

"Inspected the unit. Found that the cx is saying that the Refrigerator isn't Cooling. I then checked the Freezer Section. Found a ball of Ice on the Cap Tube in the Freezer Section. I then checked the Refrigerator Section. Found a ball on the Refrigerator Isn't Evaporator as well. Unit is showing signs of a low charge. Unit will need the Compressor = W10276644, Coupler = W11506635 , Drier = Wpw10143759 & Evaporator = W11492867. If the cx calls back, order these parts don't go without parts. ( 3 count Seal System Repair.) Cx paid for the Service Call Only by Card. Cx is paid in full. ( Any questions please check Sd Pictures.)"

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KPS0

Near Annandale, Virginia 22003

Robert W.

Job Details: 07/14/2022

"CX Complaint is the unit is giving error codes. Inspected unit and found error codes, F7E1 F9E1 F8E2 Pulled lower panel and found drian pump is getting power but is just buzzing as it tries to drain also found motor is getting power but isnt running at all no error code for Control unit has an issue with motor and drain. Ordering Sump assembly; ordrng 1 W11416362 (Sump assembly)"

We serviced a

WHIRLPOOL DRYER

Model MEDP575GW0

Near Woodbridge, Virginia 22193

Demonte S.

Job Details: 07/14/2022

Installed the Heater Element & Tco Kit. Tested the unit. Unit is Heating. Unit is working as Designed.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Haymarket, Virginia 20169

Richard B.

Job Details: 07/14/2022

"CX complant. Dishwasher not working good , Inspected unit and found heavy mineral build up in sump assembly , and blocking spray arms. Will need sump , owi sensor and both spray arms. Further work needed, RB; ordrng 1 W11025157 (sump assembly) and 1 W11084121 (owi sensor) and 1 WPW10491331 (arm) and 1 WPW10498900 (arm)"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Rosedale, Maryland 21237

Shane M.

Job Details: 07/14/2022

found shifter error. replaced shifter calibrated the unit. found water leaking onto floor. found water backing up drainline. unit working properly.

We serviced a

KITCHENAID FREEZER

Model KRMF706ESS05

Near Chesapeake, Virginia 23322

Austin D.

Job Details: 07/14/2022

"came out to replace the parts that were ordered. disassembled the unit as needed. replaced the ice box fan and controls. put the unit back together. tested operation of the ice box fan, ice maker, valve, compressor, etc. all working as designed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ00

Near Gaithersburg, Maryland 20878

Ricky E.

Job Details: 07/14/2022

"flushed the unit 2 times pulled a vacuum for 20 mins and waited once invacuum, ss held vacuum.. recharged the unit, unit cks ok.."

We serviced a

WHIRLPOOL FREEZER

Model WZF79R20DW00

Near Lewisberry, Pennsylvania 17339

Andrew S.

Job Details: 07/14/2022

Per previous tech I was to access and replace the thermistor. I also defrosted the evap. Unit started cooling and developing a frost pattern when repowered. Unit is now functioning as intended. Job complete

We serviced a

MAYTAG WASHER

Model MHW5630HC

Near Richmond, Virginia 23235

Joseph D.

Job Details: 07/14/2022

"replaced door latch ran quick cycle, unit now working properly. latch was faulty, unable to spin/agitate or fill due to this."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Reisterstown, Maryland 21136

Brian R.

Job Details: 07/14/2022

"cx complaint is with temps and unit not cooling and no ice as well. took temp readings first of 55 in FF and 14 in Freezer. units temps set to normal and FF 1 lower. pulled freezer apart and evap froze over again. cx said those parts were just replaced,per service pointer there is a issue with clip and placement as well as revised controls as well. lights and fans check and compressor temp ranged around 115. units not defrosting. unit will need parts and defrosed again and install pointer parts as well as wrap clip. as soon as parts are in office will schedule.; ordrng 1 W11437914 (Clip) and 1 W11518204 (UI Black) and 1 W11566851 (Control) and 1 W11581973 (Harness) and 1 W11546981 (Heater)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS02

Near Virginia Beach, Virginia 23454

Justin W.

Job Details: 07/14/2022

checked unit to find air gap in freezer door attempted to use permagum and steam to close gap unsuccessfully. called techline spoke to Austin was advised to replace freezer door. confirmed reservoir not damaged at connector and was seated correctly. leak is permeating from valve. ordering dual valve to be replaced at same time as reservoir. advised cx to call after door comes in to schedule return visit cx agreed; ordrng 1 W11482383 (dual valve) and 1 W11436967 (ss fc door)

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC503ESS01

Near Suffolk, Virginia 23433

Zachery R.

Job Details: 07/14/2022

"cx complaint unit not cooling, checked unit, unit unplugged uppon arrival, plugged unit in, verified compressor is running, spoke with AR was advised based off diagnosis to order sealed system components, ordering parts needed to complete repair.; ordrng 1 WPW10239732 (evaporator) and 1 W10779331 (compressor) and 1 WPW10643261 (evaporator) and 1 WPW10143759 (dryer) and 1 W10913906 (coupler) and 1 876765 (mtg kit)"

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Lebanon, Pennsylvania 17042

Fred G.

Job Details: 07/14/2022

"cx complaint unit never turns off when using sense drying. inspected unit and found no feed back from control board to timer to stop it when it senses dry clothes. safety told them unit needs timer and control. ordering 1 (WPW10476828), 1 (WPW10185992). scheduled cx for 7/19/22.; ordrng 1 WPW10476828 (cntrl-elec) and 1 WPW10185992 (timer)"

We serviced a

WHIRLPOOL FREEZER

Model WRX986SIHV02

Near Stephenson, Virginia 22656

Ezra M.

Job Details: 07/14/2022

"unit making ice and keeping temps since last visit, though ice forming on ff evap. fc evap clean/normal. steamed out ice, replaced drip pan and rc evap fan harness."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Havre de Grace, Maryland 21078

Neil H.

Job Details: 07/14/2022

replaced the dip pan under rc evap and sealed the ice box area with permagum and drain tube unit checked good.

We serviced a

MAYTAG DISHWASHER

Model MDB7959SHZ0

Near Germantown, Maryland 20876

Ricardo S.

Job Details: 07/14/2022

"When the client made the appointment, someone from whirlpool tells her that the parts are covered for 10 years but I don't see anything in the Entitlement.. so she wants to reschedule"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ03

Near Gaithersburg, Maryland 20879

Ricardo S.

Job Details: 07/14/2022

"the client informs me that she has an extended warranty with lowes .. wrong info,, unit not cooling at all. sealed system issue .. need compressor and evaporator"

We serviced a

KITCHENAID REFRIGERATOR

Model KFCS22EVMS5

Near Baltimore, Maryland 21208

Keith H.

Job Details: 07/14/2022

installed icemaker and harness

We serviced a

WHIRLPOOL WASHER

Model WTW4800XQ4

Near Virginia Beach, Virginia 23454

Justin W.

Job Details: 07/14/2022

cx complaint unit not balanced. checked unit to find no error codes. tested suspension to find suspension bad. replaced and tested unit working as designed

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHV08

Near Glen Burnie, Maryland 21061

Kevin P.

Job Details: 07/14/2022

"installed new ice bin, job complete."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS322FDAW04

Near Baltimore, Maryland 21209

Milton J.

Job Details: 07/14/2022

CX complaint unit not working. Installed Defrost control as ordered. Cooling system not coming on. Took a voltage reading at the P2-4 and P5 pins on the control for incoming DCV from the temp control and was 0.0. Failed Temp control. Ordering Temp Control. -MJrob; ordrng 1 WPW10583801 (Temp Control)

We serviced a

WHIRLPOOL WASHER

Model LAT2600AAE

Near Baltimore, Maryland 21209

Milton J.

Job Details: 07/14/2022

Cx complaint agitator broke loose. Went over O.O.W. pricing with CX and service was denied. CX thought $120 would take care of what ever would be needed. Does not want to invest more in a old unit. No service provided. -MJrob

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Bel Air, Maryland 21015

Neil H.

Job Details: 07/14/2022

cx complaint ice maker not working it was delayed on restart reset and cycled and tested good.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS02

Near Westminster, Maryland 21157

Brian R.

Job Details: 07/14/2022

cx complaint is no ise. said unit made 1 thing of ice then thats it. test 56 was E5. was able to fill unit on fill test and level sensor. took temp readings of 24 in Freezer 44 in FF and 46 through ice maker and fan is not coming on. unit has a temp issue and running issue this time. water line was not frozen this time. valve works fine. parts are needed. as soon as parts are in office will schedule.; ordrng 1 W11224256 (Control) and 1 W11405309 (UI Black) and 1 W11579560 (Ice Maker) and 1 W10846539 (Fan Motor)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ05

Near Owings Mills, Maryland 21117

Keith H.

Job Details: 07/14/2022

cx complaint is no ice inspected unit and found icemaker twisted and stuck midcycle and i was unable to force cycle it ordering new icemaker; ordrng 1 W11284458 (icemaker)

We serviced a

WHIRLPOOL FREEZER

Model WRF767SDHZ03

Near Surry, Virginia 23883

Anthony D.

Job Details: 07/14/2022

"cx complaint rc icemaker not working checked unit ran diagnostic mode test 56, test displayed e5 error code indicating bad icmaker thermistor ordering rc icemaker to complete repair; ordrng 1 W11579560 (ice maker)"

We serviced a

JENN-AIR ICE MAKER

Model JIM158XYRS2

Near Suffolk, Virginia 23435

Anthony D.

Job Details: 07/14/2022

replaced drain pump and recirculation pump tested unit working as designed advised cx to monitor for 24 to 48 hrs

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ07

Near Suffolk, Virginia 23435

Anthony D.

Job Details: 07/14/2022

cx complaint not dispensing ice checked unit found yoke spinning on motor shaft indicating auger motor shaft is stripped ordering auger motor yoke and washer to complete repair; ordrng 1 WP63052-2 (yoke) and 1 W11378860 (washer) and 1 W11310391 (auger)

We serviced a

KITCHENAID ICE MAKER

Model KUIX535HPS00

Near Virginia Beach, Virginia 23451

Justin W.

Job Details: 07/14/2022

installed drain pump and valve. tested unit working as designed. left back cardboard cover off to dry cx to reinstall. left unit pulled out and switched it from slider to towel so cx can replace supply line that is leaking.

We serviced a

WHIRLPOOL OVEN

Model WEG750H0HZ0

Near Towson, Maryland 21204

Milton J.

Job Details: 07/14/2022

CX complaint oven handle loose. Inspected and found the screw fastening down the handle had back out some. Tightened and tested. Unit is now functioning properly. -MJrob

We serviced a

WHIRLPOOL DRYER

Model WED75HEFW1

Near Towson, Maryland 21204

Milton J.

Job Details: 07/14/2022

CX complaint unit had burning smell. Ran for 30 mins and not smell produced. CX said they had vents clean by company and since the smell hasnt been there but she was still worried. Told her to run as needed while waiting for return for washer and if comes back will look comb over more thoroughly. -MJrob; saved tckt

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near Silver Spring, Maryland 20904

Roberto I.

Job Details: 07/14/2022

"CX complaint no ice.Temp in the Fc 1F. Found ice conteiner empty. Water dispenser ok. Ran test 47, thermistor ok. Ran test 44, harvesting didn't work. Ran test 44 again, the icemaker made a loud popping noise and the damped the ice and ended with 2-2. Replaced icemaker using pre id part. Ran harvesting and then water fill, the unit worked ok, it should make ice soon."

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS01

Near Columbia, Maryland 21044

Justin S.

Job Details: 07/14/2022

the unit is leaking from the refrigerator compartment. bottom of the refrigerator compartent has water in it(pic). removed the drain tube and there is some water in but its not packed. flushed old drain tube with water and there was some rust pieces in it but didnt get anything else out. replaced the drain tube(pic). there is a blockage at the top of the drain pan(pic). melted the ice in the rc drain pan and dumped some very hot water down the drain. the unit is draining good and does not hold any water. the unit is now good

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Hampton, Virginia 23666

Lucas R.

Job Details: 07/14/2022

"cx complaint unit leaking, checked unit water shut off upon arrival, turned water on found drip from hose at inlet, inlet hoses installed backwards with angle side to shutt off valve, not to unit causing angle to move and seal to break, water dripped dwn, and went underneath flooring and under carpet in living room, hoses also installed with hot and cold reversed, corrected hose instalation, ran normal cycle, unable to find leak within unit, when inspecting pully found oil on cam, bearing failure within gearcase, advised cx to contact installer for damage, ordering gearcase for repair.; ordrng 1 W11449840 (gearcase) and 1 W10721967 (drive pulley) and 1 W11239857 (belt)"

We serviced a

JENN-AIR REFRIGERATOR

Model JSC24C8EAM00

Near Rockville, Maryland 20850

Julian H.

Job Details: 07/14/2022

CX complaint about unit not making ice went to test 15 optics passed test 17 door switch pass bypass t&h on mold and reset power it dont move confirmed 120vac to L1 but no power when testing L1 to N checked power at connector on the bottom of the door got 119vac no power to icemaker harness broken wire internally on door part is NLA; ordrng 1 W10447151 (dor-fip ms NLA)

We serviced a

WHIRLPOOL DISHWASHER

Model KDTE104EBS3

Near Virginia Beach, Virginia 23451

Justin W.

Job Details: 07/14/2022

complaint unit not draining. checked unit to find drain pump had debri in it. removed debri and tested unit working as designed

We serviced a

WHIRLPOOL DISHWASHER

Model KDTE334GPS0

Near Silver Spring, Maryland 20902

Roberto I.

Job Details: 07/14/2022

"CX complaint no power.Found unresponsive UI. Removed outer door, confirmed 120V to the control. Unplugged UI, resetted power and closed door, the drain pump started. Replaced console (CBE) using pre id. Ran diag, no errors. Ran a test cycle, the unit worked as designed. Collected $175"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Suffolk, Virginia 23434

Zachery R.

Job Details: 07/14/2022

"cx complaint unit makinmg squeeling sound during spin, checked unit, no faults present, ran auto test cycle, noticed squeeling when unit switched to spin , come to find small amount of oil leaking from bearing onto clutch. ordering gearcase to complete repair. 2 count; ordrng 1 W11454741 (gearcase)"

We serviced a

MAYTAG REFRIGERATOR

Model MRT711SMFZ02

Near Washington, District of Columbia 20011

Samuel R.

Job Details: 07/14/2022

cx complaint unit has moisture build up in fridge.inspected unit and found unit to be sealing properly.upon further inspection found unit cabinet be dented on right sode causing unit to leak air out and not cool properly.called techiline and deemed unrepairbale

We serviced a

WHIRLPOOL WASHER

Model WFW3090JW0

Near Portsmouth, Virginia 23704

Carl A.

Job Details: 07/14/2022

"cx complaint of unit door not closing,checkedu nit to find that door lock failed internaly replaced door lock tested unit works as designed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT148FZDB04

Near Bel Air, Maryland 21014

Neil H.

Job Details: 07/14/2022

"cx complaint unit not cooling and the compressor making loud buzzing high pitch noise 9 amps s.s. tech needed compressor,evap, lokring.; ordrng 1 W11578004 ( Assembly, Evaporator (also Order The Following Lokring Parts)) and 1 W11370574 ( COMPRESSOR) and 1 W11504415 ( COUPLER), rqstng P&A on 1 W11504431 (7/5 Nr Ms 00 (high Pressure Side To Compressor)), ordrng 1 W11506619 (COUPLER) and 1 W11504445 (5/4 Nr Ms 00 (high Side To Condenser)), rqstng P&A on 1 W11504449 ( 4/2 Nr Al 00 (capillary Tube To Evaporator))"

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS4

Near Suffolk, Virginia 23434

Zachery R.

Job Details: 07/14/2022

"replaced igniter, tested, unit working as designed. left old part with cx."

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS4

Near Suffolk, Virginia 23434

Zachery R.

Job Details: 07/14/2022

"replaced igniter, tested, unit working as designed. left old part with cx."

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Winchester, Virginia 22602

Ezra M.

Job Details: 07/14/2022

"noise coming from vent connection to dryer. found unit exhaust vent out of position, causing blower wheel to rub housing. removed and reinstalled vent, parts positioned normally, noise gone."

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS3

Near Portsmouth, Virginia 23702

Carl A.

Job Details: 07/14/2022

"cx complaint of unit coming on byself,checked knob everything appears to be tight ,called techline spoke with Scott was unable to find any problem at this time,was advise that safety will reach out to the cx"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEYM02

Near Severna Park, Maryland 21146

Andrew H.

Job Details: 07/14/2022

Customers complaint is there's Frost and ice built up in the freezer. What did unit found right side of freezer door opened about a half an inch. I checked and found the ice build up at the bottom of the freezer on the right side this is causing the door open. I cleared all Frost and ice from the freezer cabinet. I checked evaporator drain and did not find it full of ice. It looks like the door may have been propped open just a tiny bit where it was causing warm air to leak into the freezer. I checked drain tube already has been updated. Unit is working properly now.

We serviced a

WHIRLPOOL WASHER

Model WTW4655JW1

Near Rockville, Maryland 20850

Julian H.

Job Details: 07/14/2022

replaced parts calibrated and tested on high spin working fine

We serviced a

WHIRLPOOL WASHER

Model MVWC565FW3

Near Chesapeake, Virginia 23320

Carl A.

Job Details: 07/14/2022

"cx complaint of unit not washing or spinning,found that the splutch had backed itself off,resteated splutch and tighten screw tested unit works as designed called techline spoke with Chris ; ordrng 1 w11239857 (belt), used 1 w11239857 (belt) from stock"

We serviced a

MAYTAG WASHER

Model MVWB765FW1

Near Harrisburg, Pennsylvania 17104

Andrew S.

Job Details: 07/14/2022

Per previous tech I was able to access and replace the control and lid lock. I then ran test 52 and 51 and the unit is now functioning as intended. Job complete

We serviced a

WHIRLPOOL DISHWASHER

Model KDTE104ESS1

Near Williamsburg, Virginia 23188

Gill G.

Job Details: 07/14/2022

cx complaint: unit is not cleaning dishes. stored fault codes F7E1(no heat) F6E4(float switch open) tested float switch and found no issues. ran diagnostic cycle and found weak pump and motor not providing pressure to wash and verified heater is working. replaced pump and motor assembly. tested. checked for leaks. unit is working as designed. collected for total.

We serviced a

WHIRLPOOL WASHER

Model WET4024HW0

Near Williamsburg, Virginia 23185

Gill G.

Job Details: 07/14/2022

ccx complaint: lid is not lcoking and unit is not spining out load. error codes E4(lid open) EL(lid lock malfunction) found lik lock working intermittently and control not recognizing that lid is closed and locked. ordered control and lid lock.; ordrng 1 W11371714 (lid lock) and 1 W11189137 (control)

We serviced a

WHIRLPOOL WASHER

Model MVW7232HW

Near Selbyville, Delaware 19975

Andrew W.

Job Details: 07/14/2022

Cx complaint is unit not fully spinning out water. tested and verified complaint. cx is loading comforters and mixed loads causing the unit to go off balance and not fully spin out. informed cx on proper loading and detergent uses as cx also stated clothes have a film texture on them after some washes. checked unit for error codes and found none. calibrated unit and ran a test cycle and unit is working as designed. job oomplete

We serviced a

MAYTAG RANGE

Model MGR8800FZ0

Near Greenbelt, Maryland 20770

Dustin F.

Job Details: 07/14/2022

"CX complaint: smelling gasInspected unit, used gas sniffer around burners, bake, and broil element. Only got a slight reading when turning on gas and putting the sniffer nose right up against the flames. DID not smell any gas what so ever. Only time gas smell was present, was when testing the bake element. it would ignite and then shortly after turn off the flame. when i went to look behind the unit, i found mouse droppings everywhere, and after further inspection i found mouse droppings inside the insulation of the cooktop and a chewed/broken wrie to an igniter. Tried to contact safety with my findings and they were closed for the day. Took my pictures and uploaded to job and left. called TL and documented down the street from the house. SPoke to Andy on TL,"

We serviced a

IKEA DISHWASHER

Model IUD7070DS2

Near Baltimore, Maryland 21224

Shane M.

Job Details: 07/14/2022

bringback ALL parts. no show wait 10 mintues. moved on

We serviced a

IKEA DISHWASHER

Model IUD7070DS2

Near Baltimore, Maryland 21224

Shane M.

Job Details: 07/14/2022

bringback ALL parts. no show wait 10 mintues. moved on

We serviced a

IKEA DISHWASHER

Model IUD7070DS2

Near Baltimore, Maryland 21224

Shane M.

Job Details: 07/14/2022

bringback ALL parts. no show wait 10 mintues. moved on

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT541SZDZ00

Near Fredericksburg, Virginia 22406

Tanner B.

Job Details: 07/14/2022

Cc the unit leaking into rc from fc/ led out in fc.. found the unit needs updated drain tube kit and the fc led out due to failed socket. needs led/ socket; ordrng 1 W10440814 (socket) and 1 W11518235 (bulb)

We serviced a

WHIRLPOOL REFRIGERATOR

Model GD5DHAXVY06

Near Sinking Spring, Pennsylvania 19608

Justin L.

Job Details: 07/14/2022

"Cx complaint unit not cooling. Was able to access unit and found failed start device. Removed and checked resistance at the the compressor and found 3.5 Ohms, 3.5 Ohms, 6.5 Ohms. Checked outlet and found 122.6 VAC. Verified harness is sending voltage to compressor and harness had continuity. Replaced start device with one from van stock and when plugged unit in start device flashed and started burning. Unplugged unit and spoke to Sealed system techs MM and EW. Ordering necessary parts for repair and setting 3 called count sealed system. Once approved office will need to contact cx to set return; ordrng 1 WPW10189190 (start device) and 1 WPW10662129 (run capacitor) and 1 WPW10143759 (filter drier) and 1 W10233961 (compressor), used 1 WPW10189190 (start device) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Chesapeake, Virginia 23320

Carl A.

Job Details: 07/14/2022

"cx complaint of unit door gasket not sealing,needed new evap drain pan,evap fan as it is failing ordering all parts needed for repairs; ordrng 1 w11084807 (drain tub) and 1 W10846057 (Refrigerator Door Gasket) and 1 W11087438 (Refrigerator Evaporator Fan) and 1 W11457241 (PAN-DRIP)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ03

Near Gaithersburg, Maryland 20882

Ricardo S.

Job Details: 07/14/2022

"the client complains that the unit not making ice, but i can't check the unit because the ice bucket is totally frozen, so the client need to left the unit off for a least 24 hours .. RESCHEDULE AND ORDER PARTS JUST IN CASE PLEASE; ordrng 1 WPW10300024 (icemaker) and 1 w11415785 (fill tube) and 1 W11043013 (valve)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM7

Near Fairfax, Virginia 22031

Robert W.

Job Details: 07/14/2022

CX Complaint is the unit isnt working. Inspected unit and found the error code F4E3 motor issue. Ran diag and found motor is getting good power just not running replaced sump and tested unit unit is working properly.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM7

Near Fairfax, Virginia 22031

Robert W.

Job Details: 07/14/2022

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Arnold, Maryland 21012

Andrew H.

Job Details: 07/14/2022

Customers complaint is the unit is not washing. I found F4 E3 area code motor not moving. I replace some assembly and tested unit and it's not working properly.

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Chesapeake, Virginia 23323

Zachery R.

Job Details: 07/14/2022

"cx complaint unit does not advance cycles. checked unit, no faults present, tried running auto test cycle, control not allowing me into auto test cycle, manually tested high spin, motor not turning, when jumped by hand motor will turn, ordering acu, cap and motor to complete repair. advised cx acu on back order; ordrng 1 W11170319 (acu) and 1 W10890624 (motor-drve) and 1 W11158830 (capacitor)"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Damascus, Maryland 20872

Ricardo S.

Job Details: 07/14/2022

Replaced control .. unit tested and working ok

We serviced a

WHIRLPOOL WASHER

Model WFW5090JW0

Near Washington, District of Columbia 20002

Mitchell H.

Job Details: 07/14/2022

cx complaint unit is not wokring just draining. inspected unit and found complaint. tested with new drain pump and same issue. replaced control and unit started working as desinged. tested unit through test mode and normal operations and unit is working as desinged.

We serviced a

IKEA DISHWASHER

Model IUD8555DX3

Near Washington, District of Columbia 20009

Mitchell H.

Job Details: 07/14/2022

cx complaint unit leaking. oionstalled new sump/motor and tested. no more leak and unit is working as desinged. job completed.

We serviced a

WHIRLPOOL WASHER

Model WFW97HEXL2

Near Riva, Maryland 21140

Andrew H.

Job Details: 07/14/2022

Customers complaint is the unit is leaking water. I inspected unit found a tear in the Bellow gasket. I replaced Bello gasket and tested unit. Unit is not working properly

We serviced a

MAYTAG WASHER

Model MVWB855DC3

Near Harrisburg, Pennsylvania 17111

Andrew S.

Job Details: 07/14/2022

Cx complaint is actually for the washer. cx is under the impression that the washer has an extended waranty. Cx is going to find the papers and have it dispatched correctly. Unit had an F6E2 and F2E1. Please pre id the console and control if sent back. Job complete

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW0

Near Columbia, Maryland 21045

Robert L.

Job Details: 07/14/2022

"cx complaint load and go error on screen, saying empty on disenage, cx didnt know how to turn off, holding button just set concetration, cx had to be in a cycle to disable, showed cx how to turn on and off as needed, tested all ops"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAHB1

Near Virginia Beach, Virginia 23464

Carl A.

Job Details: 07/14/2022

"cx complaint of unit not working checked unit to find no error codes,found water vavle had failed replaced water valves tested unit works as designed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ04

Near Ellicott City, Maryland 21042

Justin S.

Job Details: 07/14/2022

cx says the unit is frositing up on the right side of the freezer. unit is sealing on the top and side. the cabinet is sealed good. found an air gap at the bottom of the freezer door near the right side(pics). melted the frost with a steamer and used a heat gun to seal the door(pic) took extra pics of the floor. the unit is now good

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ04

Near Ellicott City, Maryland 21042

Justin S.

Job Details: 07/14/2022

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ07

Near Chesapeake, Virginia 23322

Austin D.

Job Details: 07/14/2022

"came out to repalce the auger motor. disassembled as needed and found that the divider that was pordered was incorrect. therefore, i checked my van and had the correct divider with me. went ahead and completed the job. reordering a new divider for VS.; ordrng 1 WPW10309864 (divider), used 1 WPW10309864 (divider) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KBFC42FTS03

Near McLean, Virginia 22101

Jason A.

Job Details: 07/14/2022

CX complaint FRIGE not cooling. Checked for UV dye at evap & condeser. No UV dye visisble. CX wants all major sealed syst parts. 2Tech+3CountSealSyst. CX paid in full > JJ; ordrng 1 W10841139 (compressor $291.88) and 1 W10143759 (drier (service) UV 19.19) and 1 W10195924 (evaporator 228.60) and 1 2307998 (condenser) and 1 3CountSealSyst (3CountSealSyst) and 1 2Tech (2Tech)

We serviced a

JENNAIR RANGE

Model JGR8855BDS

Near Washington, District of Columbia 20016

Samuel R.

Job Details: 07/14/2022

cx complaint unit has flames come from under burner.inspected unti and could confirm cx complaint.found front left burner to be rusted out causing gas to escape.replaced brner head and tested unit.now working properly

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Virginia Beach, Virginia 23456

Justin W.

Job Details: 07/14/2022

cx complaint of no ice. checked to find no water in ice maker and ice maker showing error code e2. attempted to reset motor position to no success. tested fill function of ice maker successfully. ordering ice maker rop1y.; ordrng 1 W11579560 (ice maker rop1y)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Virginia Beach, Virginia 23453

Justin W.

Job Details: 07/14/2022

complaint ice maker not working. checked unit to find fill tube frozen. thawed and tested ice maker. ice maker completed harvest. unit working as designed

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ07

Near Virginia Beach, Virginia 23456

Carl A.

Job Details: 07/14/2022

replaced all parts tested unit works as designed

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRV986FDEM01

Near Stephens City, Virginia 22655

Ezra M.

Job Details: 07/14/2022

"not cooling properly, lights not working, not making ice, not dispensing water. found unit has a short in the DC voltage circuit. disconnecting UI allows some functions to work, but not allowing unit to work properly. will need pantry UI, pantry harness, dispenser UI and control.; ordrng 1 W11387384 (dispenser ui) and 1 WPW10675033 (cntrl-elec)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Forest Hill, Maryland 21050

Neil H.

Job Details: 07/14/2022

cx complaint unit shuts down then will comback on and re freeze food randomly ran dia and went through ordering new control cx has unit plugged into dining room outlet not using the gfci; ordrng 1 W11566851 (CNTRL-ELEC)

We serviced a

AMANA REFRIGERATOR

Model ASI2175GRS08

Near Gaithersburg, Maryland 20878

Julian H.

Job Details: 07/14/2022

CX complaint about unit not cooling properly on both sections temps on arrival RC 56* FC23* noticed back wall over frosted unit not going to defrost cycle every 8hrs enter diagnostics and tested heater found that heater is heating up removed frost to made sure connections are made tight need control board bringing harness and defrsot sensor just in case; ordrng 1 W11546609 (ctrl elec)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBM03

Near Haymarket, Virginia 20169

Richard B.

Job Details: 07/14/2022

"CX complant. Fresh food not cold enough , Prior diagnosis found unit needs drip tray due to being warped. Thawed out evap and installed drip tray , Installed thermister so id is sitting flat on return line below joint. Job completed, RB"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM03

Near Lusby, Maryland 20657

Shawn D.

Job Details: 07/14/2022

"checked evaporator no signs of a leak and has half frost pattern freezer at 26 degrees frodge 45. pulled unit out and took amp draw .7amps maybe unit didnt come filled to recomended on freon or bad compressor. opened system seems pretty full to me. replaced compressor coupler drier then vacumed unit down then filled to 1.75 oz of r600 and starte cooling. unit is goood; ordrng 1 W10913906 (coupler) and 1 w10891057 (coupler) and 1 w10890106 (coupler), used 1 w10913906 (couplr), 1 w10891057 (coupler), and 1 w10890106 (coupler) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ08

Near Owings Mills, Maryland 21117

Keith H.

Job Details: 07/14/2022

cx complaint is unit stll leaking in rear left corner . again there was no evidence and it did not leak when using dispnser nor the force cycling icemaker valve was ordered but not recieved; ordrng 1 w11546685 (valve)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Silver Spring, Maryland 20910

Roberto I.

Job Details: 07/14/2022

"CX complaint small ice cubes and low water flow from dispenser. Unit is IW. Tested dispenser, confirmed issue. Water supply ok, inlet valve ok. Found bad filter housing, replaced part using pre id. Unit tested ok."

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC0

Near Haymarket, Virginia 20169

Richard B.

Job Details: 07/14/2022

"CX complant . Washer not working, And machine wont shut off, Found F7E4 error code in diagnostics. Ordering motor , rotor , stator clutch and slider. Not in stock , Further work needed, RB r; ordrng 1 W11195971 (stator) and 1 W10754448 (clutch) and 1 W10734521 (slider) and 1 W11260238 (rotor) and 1 W11510463 (control)"

We serviced a

WHIRLPOOL FREEZER

Model WRS321SDHZ08

Near Newport News, Virginia 23605

Lucas R.

Job Details: 07/14/2022

"cx complaint unit not cooling, checked unit found evap covered in ice, defrost thermistor reading open in diag, heater functioning thermistor oor at 39k ohms, thawed evap, replaced thermistor, advised cx to allow 24 hours to resume normal operation, unit working as designed."

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW0

Near York, Pennsylvania 17403

Sal R.

Job Details: 07/14/2022

CX complaint is that the uti is not completing cycles. I found that the tuni had a F7E7 erroro code. I found that the belt came off of the drive pulley. I was able to resecure the belt and unit test good.

We serviced a

KITCHENAID RANGE

Model KICU569XSS00

Near Fairfax, Virginia 22030

Robert W.

Job Details: 07/14/2022

CX Complaintm is the unit isnt powering on. Inspected unit and found unit is getting power nothing is working. Called tech line and explained issue and tech line asked about the vent in cabnet and cabnet not vented CX is fixing issue and ordering Module and UI to fix issue; ordrng 1 W10857233 (Module) and 1 W10885135 (Module)

We serviced a

WHIRLPOOL DRYER

Model MEDC465HW0

Near Woodbridge, Virginia 22192

Robert W.

Job Details: 07/14/2022

"Replaced TCO, TImer and cycling thermostat unit tested and is heating properly."

We serviced a

WHIRLPOOL WASHER

Model MHW5500FW1

Near Baltimore, Maryland 21224

Shane M.

Job Details: 07/14/2022

cx canceled.

We serviced a

KITCHENAID DISHWASHER

Model KDTM504EPA2

Near Waldorf, Maryland 20601

Robert A.

Job Details: 07/14/2022

"Cx complaint that the unit runs by itself occasionally. I inspected the unit and confirmed the complaint. I found error codes: f9e4 f5e2. I cleared the codes and ran a service cycle. All components passed with no issues. The cx said it will complete cycles with no problem but it randomly starts another cycle without the cx starting the cycle. I noticed the element is bent upwards as well, probably preventing the spray arm from fully rotating occasionally. The unit will need a new control board and element to resolve the issue. I'm ordering the parts for the return visit.; ordrng 1 W11305306 (control board) and 1 W10703867 (element)"

Contact Us

About Us