Service History 1001 - VIA Appliance

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Laurel, MD 20723

Alexander D.

Job Details: 07/15/2022

replaced adjusters and tine clips. tested unit. unit is now working properly

We serviced a

KITCHENAID ICE MAKER

Model KUIX535HPS00

Near Charlottesville, VA 22903

Kyle A.

Job Details: 07/15/2022

Cx complaint of unit making to much ice. Did confirm units bin thermistor was reading open. Replaced thermistor and unit is now as designed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model MRT711SMFB00

Near Laurel, MD 20723

Alexander D.

Job Details: 07/15/2022

cx complaint water dripping on top shelf of rc. inspected unit and verified complaint. found duckbill drain clogged and water dripping through air ducts. unit doesnt have duckbill service pointer. advised cx i can either order and install updated drain tube or unclog it and snip end of duckbill so its less likely to happen again. cx opted to not order updated drain tube and just unclog it. unclogged drain and snipped end of duckbill. cleared all ice with steamer. tested unit. unit is now working properly. cx paid 120.00 service call with check#1204

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near York, PA 17403

Sal R.

Job Details: 07/15/2022

"CX complai t is that the unti is not cooling in the RC. I found the Evap frozen over. I was able to steam out the ice and found that the the heater is not getting the propper voltage to defrost. I am ordering 1 Control board (W11566851), 1 evap harness (W11581973) due to pinched wires , and 1 thermistor (WPW10384183). Once the parts are avalible, please have someone form the office call to set a return date.; ordrng 1 W11566851 (control board) and 1 W11581973 (evap harness) and 1 WPW10384183 (thermistor)"

We serviced a

WHIRLPOOL DRYER

Model WED8127LC1

Near Upper Marlboro, MD 20772

Robert A.

Job Details: 07/15/2022

I installed the ordered part and tested the unit for the cx. The unit is working as designed.

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near York, PA 17403

Sal R.

Job Details: 07/15/2022

I was able to access and replace the UI control panel. I then recalibrated and ran a auto test. UNit test good.

We serviced a

MAYTAG DRYER

Model MEDB835DW4

Near York, PA 17404

Sal R.

Job Details: 07/15/2022

CX complaint was that the unti was not opperating. I found that the unti is heating and turning. I found no issues with the unit. Unit is opperatign as designed. I called WP Tech Line and explained my findings. . No parts to replace at this point.

We serviced a

AMANA DRYER

Model NED4655EW1

Near York, PA 17402

Sal R.

Job Details: 07/15/2022

"Per the previouse tech, I was able to access and replace all parts. Unit test good."

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KPS0

Near Millersville, MD 21108

Kevin P.

Job Details: 07/15/2022

"cx complaint unit not powering on, verified voltage good at junction and control 118 vac and 12.7 vdc to u.i.. installed new panel w/ u.i. and unit tests good, job complete"

We serviced a

WHIRLPOOL OVEN

Model KODE500ESS05

Near Salisbury, MD 21801

Jonathon C.

Job Details: 07/15/2022

"cx complaint, noise during operation. replaced parts per prior diag. tested unit, preheated to 350, unit working as designed. job is complete."

We serviced a

MAYTAG REFRIGERATOR

Model MRT711SMFZ02

Near Clarksville, MD 21029

Robert L.

Job Details: 07/15/2022

"cx complaint loud humming noise, found high pitched noise from compressor, isolated by unplugging fans, compresor was hot prior and high pitched ringing noise, shaking moving no change, faulty compressor, ordering compressor ...2 count sealed system; ordrng 1 W11580057 (compressor)"

We serviced a

WHIRLPOOL ICE MAKER

Model WUI75X15HZ00

Near Bethany Beach, DE 19930

Michael E.

Job Details: 07/15/2022

CX complaint: water resevior overflowing intermitantly. Tested and verified complaint. Ordering resevior drain pump W11542868. Cannot reschedule due to NW part; ordrng 1 W11542868 (resevior drain pump)

We serviced a

WHIRLPOOL DRYER

Model WED560LHW2

Near Washington, DC

Ricardo S.

Job Details: 07/15/2022

the door won't close because the spring latch is out of place so i took the door apart to put the latch back in place

We serviced a

KITCHENAID ICE MAKER

Model KRSC500ESS01

Near Herndon, VA 20171

Richard B.

Job Details: 07/15/2022

"CX complant. Ice in freezer. and UI not responding. Inspected unit and found UI glitchy , And a small amount of ice in freezer compartment from door not sealing. Installed new UI and removed most of residual ice. Job completed, Set temps to recomended. Job completed, RB"

We serviced a

WHIRLPOOL WASHER

Model WFW3090JW

Near Washington, DC 20003

Ricardo S.

Job Details: 07/15/2022

"Replaced parts, unit tested ok"

We serviced a

GE MICROWAVE

Model NA

Near Arlington, VA 22203

David J.

Job Details: 07/15/2022

CX unit is a GE microwave. Explained to Cx we do not service this brand. She has no idea why they didnt know all the correct info.

We serviced a

WHIRLPOOL WASHER

Model wfw3090wo

Near Washington, DC 20003

Ricardo S.

Job Details: 07/15/2022

Replaced parts.. unit tested and washer machine working ok

We serviced a

WHIRLPOOL MICROWAVE

Model 123

Near North Myrtle Beach, SC 29582

Jason T.

Job Details: 07/15/2022

Picked up parts

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Newport News, VA 23602

Lucas R.

Job Details: 07/15/2022

"cx complaint unit not filling, checked unit found f8e1 long fill code, no hot water to unit, filled on tap cold, unit went into was cycle, set all settings to tap cold, advised cx on use and care, unit working as designed."

We serviced a

GLADIATOR FREEZER

Model GAFZ30FDGB01

Near Falls Church, VA 22046

David J.

Job Details: 07/15/2022

Cx complaint unit leaking water and ice everywhere. Inspected unit and found that there were no screws holding on lower hinge. Hinge was not bent. It was missing all but 1 screw to secure the lower hinge to unit. The one hole that hold push plate to unit was stripped from installer. Factory screws wont fit. Cx stated she would secure it on her own. Unit is now repaired an operating correctly.

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFC704FPS01

Near Pikesville, MD 21208

Marc M.

Job Details: 07/15/2022

installed parts and tested unit. unit now checks good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Chesapeake, VA 23323

Anthony D.

Job Details: 07/15/2022

cx complaint unit not cooling checked unit rc temp 63 fc temp 30 ran diagnostic mode found defrost sensor reading open pulled evap cover evap covered in ice evap thermistor read at 66kohms also found brown wire for defrost sensor unseated from connecter reseated wire retested heater now working defrosted evap with steamer unit working as designed advised cx to allow 24 to 48 hrs for unit to cool back down

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ04

Near Reisterstown, MD 21136

Justin S.

Job Details: 07/15/2022

"cx had the unit out already. the unit is still active when i arrived. heard the overload click. found the compressor is pulling 8.7aac when trying to start and not dropping back down. swapped the start device and still pulling 8.7aac at all times. unplugged the unit and pierced the high side and found the unit has 75psi replaced the compressor and vacuummed down the system. filled to leaks and tested. can feel heat transfer off the condencer. the unit is now beginning to cool good. the unit is now good; ordrng 1 w10913906 (coupler), used 1 w10913906 (coupler) from stock"

We serviced a

WHIRLPOOL RANGE

Model MGT8820DS00

Near Ashburn, VA 20147

Carl R.

Job Details: 07/15/2022

"Inspected unit and found that the 2 Manifold knows don't turn. Went to remove the screw from the burner head a the screw snapped. Unit needs 8 screws, 4 orifices holders, and Manifold. ; ordrng 8 WP4159193 (Screws)s and 4 WPW10273139 (Orifice holder)s"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Waynesboro, PA 17268

Andrew S.

Job Details: 07/15/2022

Per previous diag I was able to access and repalce the valve and ice maker. i then tested the unit and found that it is functioning as intended. Job complete

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS05

Near Rockville, MD 20852

Julian H.

Job Details: 07/15/2022

CX complaint about dispensing water instead of ice found that ice box is not cold 68* checked thermistor then tested tes 59 fan not running temp on FC -6 RC 38* issue with icebox fan not running ordering wire harness to optimized sensor; ordrng 1 W11407678 (icebox fan) and 1 W11410826 (hrnss heater include thermistor)

We serviced a

AMANA REFRIGERATOR

Model ASI2175GRS08

Near Gaithersburg, MD 20878

Julian H.

Job Details: 07/14/2022

CX complaint about unit not cooling properly on both sections temps on arrival RC 56* FC23* noticed back wall over frosted unit not going to defrost cycle every 8hrs enter diagnostics and tested heater found that heater is heating up removed frost to made sure connections are made tight need control board bringing harness and defrsot sensor just in case; ordrng 1 W11546609 (ctrl elec)

We serviced a

WHIRLPOOL WASHER

Model MVWB835DW4

Near Silver Spring, MD 20906

Julian H.

Job Details: 07/14/2022

Cx complaint about unit not finishing cycles and giving a LF error put unit on diagnostics found errors f0E4 spin limited by water temp F3E2 inlet water temp fault then tested components and found that hot water doesnt bring any water in tested supply hose on tub and has a good pressure replaced valve from preid calibrated and working properly

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Forest Hill, MD 21050

Neil H.

Job Details: 07/14/2022

cx complaint unit shuts down then will comback on and re freeze food randomly ran dia and went through ordering new control cx has unit plugged into dining room outlet not using the gfci; ordrng 1 W11566851 (CNTRL-ELEC)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHZ

Near Newark, DE 19711

Alexander W.

Job Details: 07/14/2022

Cx stated unit not cleaning inspected tested and verified cx complaint found middle rack spray arm is clogged tried cleaning out but not working found sump is defective gave cx quote for sump and spray arm cx is going to try calling whirlpool and get an authorization. Cx paid service call by CC job is complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRV986FDEM01

Near Stephens City, VA 22655

Ezra M.

Job Details: 07/14/2022

"not cooling properly, lights not working, not making ice, not dispensing water. found unit has a short in the DC voltage circuit. disconnecting UI allows some functions to work, but not allowing unit to work properly. will need pantry UI, pantry harness, dispenser UI and control.; ordrng 1 W11387384 (dispenser ui) and 1 WPW10675033 (cntrl-elec)"

We serviced a

WHIRLPOOL DRYER

Model MEDC465HW0

Near Pawleys Island, SC 29585

Jason T.

Job Details: 07/14/2022

"CX complaint, loud thumping noise during any cycle, found blower wheel assembly loose on the motor shaft, also the drive belt is worn loose from the motor shaft and the rear support rollers are causing vibration. Replaced parts from truck stock to complete to repair, verified all unit functions for proper operation.. working as designed.; ordrng 1 WPW10198086 (Drive belt) and 1 WP694089 (Blower wheel) and 1 349241T (Roller support kit), used 1 WPW10198086 (Drive belt), 1 WP694089 (Blower wheel), and 1 349241T (Roller support kit) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ07

Near Virginia Beach, VA 23456

Carl A.

Job Details: 07/14/2022

replaced all parts tested unit works as designed

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Wilmington, DE 19803

Taylor F.

Job Details: 07/14/2022

Cx complaint is unit not making ice. Tested inspected and verifed complaint. Found the dual valve to be bad which caused damage to the IM. Replaced the ice maker and dual valve. Tested unit and unit is now working as designed. Job is complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Virginia Beach, VA 23453

Justin W.

Job Details: 07/14/2022

complaint ice maker not working. checked unit to find fill tube frozen. thawed and tested ice maker. ice maker completed harvest. unit working as designed

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near Wilmington, DE 19803

Taylor F.

Job Details: 07/14/2022

Cx complaint is unit not making ice. Tested inspected and verifed complaint. Found tray thermistor to be defective. Replaced IM from pre ID and unit is now working as designed. Job is complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near Wilmington, DE 19803

Taylor F.

Job Details: 07/14/2022

Cx complaint is unit not making ice. Tested inspected and verifed complaint. Found tray thermistor to be defective. Replaced IM from pre ID and unit is now working as designed. Job is complete.

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Virginia Beach, VA 23456

Justin W.

Job Details: 07/14/2022

cx complaint of no ice. checked to find no water in ice maker and ice maker showing error code e2. attempted to reset motor position to no success. tested fill function of ice maker successfully. ordering ice maker rop1y.; ordrng 1 W11579560 (ice maker rop1y)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507ESS01

Near Millersville, MD 21108

Andrew H.

Job Details: 07/14/2022

Cx complaint is the unit is leaking from the freezer. I found drain tube clogged with ice. Causing water from the defrost to leak into the freezer cabinet bottom and freeze. I cleared ice from evaporator tray and cleaned drain tube. I tested drain unit is now working

We serviced a

JENNAIR RANGE

Model JGR8855BDS

Near Washington, DC 20016

Samuel R.

Job Details: 07/14/2022

cx complaint unit has flames come from under burner.inspected unti and could confirm cx complaint.found front left burner to be rusted out causing gas to escape.replaced brner head and tested unit.now working properly

We serviced a

JENN-AIR REFRIGERATOR

Model JFFCC72EFS04

Near Wilmington, DE 19803

Taylor F.

Job Details: 07/14/2022

Cx complaint is unit not making ice. Tested inspected and verifed complaint. Found fill tube to be frozen. Replaced fill tube from previous diagnosis and unit is now working as designed. Cx is going to call when they receive the door.; saved tckt

We serviced a

KITCHENAID REFRIGERATOR

Model KBFC42FTS03

Near McLean, VA 22101

Jason A.

Job Details: 07/14/2022

CX complaint FRIGE not cooling. Checked for UV dye at evap & condeser. No UV dye visisble. CX wants all major sealed syst parts. 2Tech+3CountSealSyst. CX paid in full > JJ; ordrng 1 W10841139 (compressor $291.88) and 1 W10143759 (drier (service) UV 19.19) and 1 W10195924 (evaporator 228.60) and 1 2307998 (condenser) and 1 3CountSealSyst (3CountSealSyst) and 1 2Tech (2Tech)

We serviced a

MAYTAG WASHER

Model MVW6200KW0

Near Wilmington, DE 19805

Taylor F.

Job Details: 07/14/2022

"Cx complaint is lid not locking. tested inspected and verifed complaint. Found the strike to be defective. Replaced strike from VS and unit is now working as designed. Job is complete.; ordrng 1 w11457841 (strike), used 1 w11457841 (strike) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ07

Near Chesapeake, VA 23322

Austin D.

Job Details: 07/14/2022

"came out to repalce the auger motor. disassembled as needed and found that the divider that was pordered was incorrect. therefore, i checked my van and had the correct divider with me. went ahead and completed the job. reordering a new divider for VS.; ordrng 1 WPW10309864 (divider), used 1 WPW10309864 (divider) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEYM05

Near Wilmington, DE 19804

Taylor F.

Job Details: 07/14/2022

Cx complaint is unit not cooling properly. Tested inspected and verifed complaint. Found the evap fan to be defective. Replaced evap fan from previous diagnosis and unit is now working as designed. Job is complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ04

Near Ellicott City, MD 21042

Justin S.

Job Details: 07/14/2022

cx says the unit is frositing up on the right side of the freezer. unit is sealing on the top and side. the cabinet is sealed good. found an air gap at the bottom of the freezer door near the right side(pics). melted the frost with a steamer and used a heat gun to seal the door(pic) took extra pics of the floor. the unit is now good

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ04

Near Ellicott City, MD 21042

Justin S.

Job Details: 07/14/2022

We serviced a

WHIRLPOOL WASHER

Model WFW5090JW0

Near Washington, DC 20002

Mitchell H.

Job Details: 07/14/2022

cx complaint unit is not working and just draining. installed all parts per last tech. tested unit and still same issue. mcu is needed. luckily the maintanace had a new mcu control on hand and replaced it and now unit is working good and as desinged. job completed

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAHB1

Near Virginia Beach, VA 23464

Carl A.

Job Details: 07/14/2022

"cx complaint of unit not working checked unit to find no error codes,found water vavle had failed replaced water valves tested unit works as designed"

We serviced a

WHIRLPOOL RANGE

Model WFG525S0JS1

Near ,

Mitchell H.

Job Details: 07/14/2022

cx complaint units front right burner is not sparking. inspected unit and confirmed. with that switch it wouldnt ignite. with other switches it would ignite and send spark. pulled cover off and adjusted switch harness and its now coming. switch harness looked good and no brekas or anything in wires.. ordering switch harness to take care of issue fully.; ordrng 1 W11233074 (switch hanress)

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW0

Near Columbia, MD 21045

Robert L.

Job Details: 07/14/2022

"cx complaint load and go error on screen, saying empty on disenage, cx didnt know how to turn off, holding button just set concetration, cx had to be in a cycle to disable, showed cx how to turn on and off as needed, tested all ops"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Newark, DE 19713

Alexander W.

Job Details: 07/14/2022

"Cx stated unit is not filling tested inspected and verified cx complaint installed parts per previous diag tested unit, unit is operating as designed job is complete."

We serviced a

MAYTAG WASHER

Model MVWB855DC3

Near Harrisburg, PA 17111

Andrew S.

Job Details: 07/14/2022

Cx complaint is actually for the washer. cx is under the impression that the washer has an extended waranty. Cx is going to find the papers and have it dispatched correctly. Unit had an F6E2 and F2E1. Please pre id the console and control if sent back. Job complete

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF300EWH01

Near Newark, DE 19713

Alexander W.

Job Details: 07/14/2022

"Cx stated water filter flying out. Tested inspected and verified cx complaint found water filter defective not staying in filter housing replaced filter with one from pre-id parts tested unit, unit is now operating as designed job is complete."

We serviced a

WHIRLPOOL WASHER

Model WFW97HEXL2

Near Riva, MD 21140

Andrew H.

Job Details: 07/14/2022

Customers complaint is the unit is leaking water. I inspected unit found a tear in the Bellow gasket. I replaced Bello gasket and tested unit. Unit is not working properly

We serviced a

WHIRLPOOL DRYER

Model MED7230HC2

Near Middletown, DE 19709

Alexander W.

Job Details: 07/14/2022

Cx stated unit not making any noise tested inspected and verified cx complaint installed part per previous diag tested unit. Unit is now operating as designed job is complete.

We serviced a

IKEA DISHWASHER

Model IUD8555DX3

Near Washington, DC 20009

Mitchell H.

Job Details: 07/14/2022

cx complaint unit leaking. oionstalled new sump/motor and tested. no more leak and unit is working as desinged. job completed.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Reston, VA 20191

Christian C.

Job Details: 07/14/2022

Cx complaint of an F2E2 error. Inspected unit found console unresponsive to any buttons. Connections secure. Reseated connections and power cycled unit. Issue still persists. Ordering console and housing ui.; ordrng 1 W11116422 (console) and 1 W11368911 (housing ui)

We serviced a

WHIRLPOOL WASHER

Model WFW5090JW0

Near Washington, DC 20002

Mitchell H.

Job Details: 07/14/2022

cx complaint unit is not wokring just draining. inspected unit and found complaint. tested with new drain pump and same issue. replaced control and unit started working as desinged. tested unit through test mode and normal operations and unit is working as desinged.

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFF300EWH01

Near Alexandria, VA 22304

Emmanuel R.

Job Details: 07/14/2022

"Cs freezer door is getting stuck and not closing all they ,allowing cold air to escape. Confirmed complaint, I found the duck bill on the back of the drain has lint in it , completely clogging the drain. The water over filled in the freezer , freezing door shut and not allowing door to close. Cleaned out the duck bill and removed all the ice. tested drain, unit is now working prooerly. collected for svc call. $120.00"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Damascus, MD 20872

Ricardo S.

Job Details: 07/14/2022

Replaced control .. unit tested and working ok

We serviced a

KITCHENAID FREEZER

Model KRMF706EBS01

Near Arlington, VA 22205

Eric W.

Job Details: 07/14/2022

lat time i was her the bin i ordered was bent need to reorder bin installed all parts and thawed out unit; ordrng 1 W11387053 (freezer uppper bin)

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Chesapeake, VA 23323

Zachery R.

Job Details: 07/14/2022

"cx complaint unit does not advance cycles. checked unit, no faults present, tried running auto test cycle, control not allowing me into auto test cycle, manually tested high spin, motor not turning, when jumped by hand motor will turn, ordering acu, cap and motor to complete repair. advised cx acu on back order; ordrng 1 W11170319 (acu) and 1 W10890624 (motor-drve) and 1 W11158830 (capacitor)"

We serviced a

WHIRLPOOL WASHER

Model MVWC465HW3

Near Fairfax, VA 22030

Carl R.

Job Details: 07/14/2022

"UNIT CONTROL WILL NOT TURN ON. Removed rear cover and screws. Lifted lid, Removed console, disconnected wire connections and screws. Installed new control, tested unit, Unit working properly. No codes"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Arnold, MD 21012

Andrew H.

Job Details: 07/14/2022

Customers complaint is the unit is not washing. I found F4 E3 area code motor not moving. I replace some assembly and tested unit and it's not working properly.

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KPS0

Near Fairfax, VA 22030

Carl R.

Job Details: 07/14/2022

"Heater Bushing W11537778 - SP W11540964 - Special Project S17304. Removed unit from underneath counter and removed lowwr rack and spray arm, 2 plastic fasteners removed original heater element. Installed new heater element and 2 plastic fasteners. Tested unit for leaks and no leaks found. Put unit back underneath counter. Unit working properly."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM7

Near Fairfax, VA 22031

Robert W.

Job Details: 07/14/2022

CX Complaint is the unit isnt working. Inspected unit and found the error code F4E3 motor issue. Ran diag and found motor is getting good power just not running replaced sump and tested unit unit is working properly.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM7

Near Fairfax, VA 22031

Robert W.

Job Details: 07/14/2022

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Halethorpe, MD 21227

Shane M.

Job Details: 07/14/2022

no show. waited 10 & called office.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ03

Near Gaithersburg, MD 20882

Ricardo S.

Job Details: 07/14/2022

"the client complains that the unit not making ice, but i can't check the unit because the ice bucket is totally frozen, so the client need to left the unit off for a least 24 hours .. RESCHEDULE AND ORDER PARTS JUST IN CASE PLEASE; ordrng 1 WPW10300024 (icemaker) and 1 w11415785 (fill tube) and 1 W11043013 (valve)"

We serviced a

WHIRLPOOL DRYER

Model MDE7658AYQ

Near Bowie, MD 20716

Alexander D.

Job Details: 07/14/2022

"cx complaint unit making squealing noise when first starting. inspected unit and verified complaint. no noise with belt detached from pulley. found back righ roller not spinning freely but other roller and idler pulley looks like they could start squeaking soon too. cx wants all 3 replaced. replaced both rollers and pulley. tested unit, no noise. quoted 333.62, paid in full with c/c. unit is now working properly."

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Chesapeake, VA 23320

Carl A.

Job Details: 07/14/2022

"cx complaint of unit door gasket not sealing,needed new evap drain pan,evap fan as it is failing ordering all parts needed for repairs; ordrng 1 w11084807 (drain tub) and 1 W10846057 (Refrigerator Door Gasket) and 1 W11087438 (Refrigerator Evaporator Fan) and 1 W11457241 (PAN-DRIP)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHB04

Near Selbyville, DE 19975

Michael E.

Job Details: 07/14/2022

Replaced the filter housing and diffuser as per previous diagnosis. Tested unit and it is now working properly. Job is complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model GD5DHAXVY06

Near Sinking Spring, PA 19608

Justin L.

Job Details: 07/14/2022

"Cx complaint unit not cooling. Was able to access unit and found failed start device. Removed and checked resistance at the the compressor and found 3.5 Ohms, 3.5 Ohms, 6.5 Ohms. Checked outlet and found 122.6 VAC. Verified harness is sending voltage to compressor and harness had continuity. Replaced start device with one from van stock and when plugged unit in start device flashed and started burning. Unplugged unit and spoke to Sealed system techs MM and EW. Ordering necessary parts for repair and setting 3 called count sealed system. Once approved office will need to contact cx to set return; ordrng 1 WPW10189190 (start device) and 1 WPW10662129 (run capacitor) and 1 WPW10143759 (filter drier) and 1 W10233961 (compressor), used 1 WPW10189190 (start device) from stock"

We serviced a

WHIRLPOOL MICROWAVE

Model MMV5208WS1

Near Cockeysville, MD 21030

Keith H.

Job Details: 07/14/2022

cx complaint is unit made loud buzz noise inspected unit and found a cracked diode i replaced diode tested it unit is working

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT541SZDZ00

Near Fredericksburg, VA 22406

Tanner B.

Job Details: 07/14/2022

Cc the unit leaking into rc from fc/ led out in fc.. found the unit needs updated drain tube kit and the fc led out due to failed socket. needs led/ socket; ordrng 1 W10440814 (socket) and 1 W11518235 (bulb)

We serviced a

KITCHENAID HOOD

Model KVWB400DSS3

Near Glen Burnie, MD 21061

Kevin P.

Job Details: 07/14/2022

" cx complaint unit not powering on at all, verified good voltage at outlet and junction box connections 122vac L1 to neutral and L1 to ground at all points including all the way to connector for control. when the control is plugged in and i manipulate the harness side of that connection internakl the unit the connection can be made and then broken repeatably wiggling the wiring on the harness side of the connection, the unit needs a new main harness which is not a serviceable part, called techline to document and was given a file #. unit is being sent to review, job complete"

We serviced a

IKEA DISHWASHER

Model IUD7070DS2

Near Baltimore, MD 21224

Shane M.

Job Details: 07/14/2022

bringback ALL parts. no show wait 10 mintues. moved on

We serviced a

IKEA DISHWASHER

Model IUD7070DS2

Near Baltimore, MD 21224

Shane M.

Job Details: 07/14/2022

bringback ALL parts. no show wait 10 mintues. moved on

We serviced a

IKEA DISHWASHER

Model IUD7070DS2

Near Baltimore, MD 21224

Shane M.

Job Details: 07/14/2022

bringback ALL parts. no show wait 10 mintues. moved on

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near King William, VA 23086

Jerod R.

Job Details: 07/14/2022

tested unit found unit had bad squeak from gearcase ordered new gearcase; ordrng 1 W11449840 (gearcase)

We serviced a

MAYTAG RANGE

Model MGR8800FZ0

Near Greenbelt, MD 20770

Dustin F.

Job Details: 07/14/2022

"CX complaint: smelling gasInspected unit, used gas sniffer around burners, bake, and broil element. Only got a slight reading when turning on gas and putting the sniffer nose right up against the flames. DID not smell any gas what so ever. Only time gas smell was present, was when testing the bake element. it would ignite and then shortly after turn off the flame. when i went to look behind the unit, i found mouse droppings everywhere, and after further inspection i found mouse droppings inside the insulation of the cooktop and a chewed/broken wrie to an igniter. Tried to contact safety with my findings and they were closed for the day. Took my pictures and uploaded to job and left. called TL and documented down the street from the house. SPoke to Andy on TL,"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Leesburg, VA 20175

Daniel J.

Job Details: 07/14/2022

ice not being dispensed but is making ice found the all three teeth broken of gear to auger replaced tested crushed and cube not dispensing ice

We serviced a

WHIRLPOOL WASHER

Model MVW7232HW

Near Selbyville, DE 19975

Andrew W.

Job Details: 07/14/2022

Cx complaint is unit not fully spinning out water. tested and verified complaint. cx is loading comforters and mixed loads causing the unit to go off balance and not fully spin out. informed cx on proper loading and detergent uses as cx also stated clothes have a film texture on them after some washes. checked unit for error codes and found none. calibrated unit and ran a test cycle and unit is working as designed. job oomplete

We serviced a

KITCHENAID REFRIGERATOR

Model KRSF705HPS01

Near Glen Burnie, MD 21061

Kevin P.

Job Details: 07/14/2022

"cx complaint water filter popping out of filter head again, ordering new filter head 81 @ trbls. cx requestin g KP only on return visit and also has parts ordered under po#602382 and is requestring boths jobs to be scheduled together when all parts are available; ordrng 1 WPW10394053 (housing)"

We serviced a

WHIRLPOOL WASHER

Model WET4024HW0

Near Williamsburg, VA 23185

Gill G.

Job Details: 07/14/2022

ccx complaint: lid is not lcoking and unit is not spining out load. error codes E4(lid open) EL(lid lock malfunction) found lik lock working intermittently and control not recognizing that lid is closed and locked. ordered control and lid lock.; ordrng 1 W11371714 (lid lock) and 1 W11189137 (control)

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Mount Rainier, MD 20712

Samuel R.

Job Details: 07/14/2022

cx complaint unit is not completing cycle.inspected unit and got error code f8e1.ran a manual serivce test and cold watwr valve has poor water water flow.will re order water valve and replace W11210459 100 tribles; ordrng 1 W11210459 (water vavle assembly)

We serviced a

WHIRLPOOL DISHWASHER

Model KDTE104ESS1

Near Williamsburg, VA 23188

Gill G.

Job Details: 07/14/2022

cx complaint: unit is not cleaning dishes. stored fault codes F7E1(no heat) F6E4(float switch open) tested float switch and found no issues. ran diagnostic cycle and found weak pump and motor not providing pressure to wash and verified heater is working. replaced pump and motor assembly. tested. checked for leaks. unit is working as designed. collected for total.

We serviced a

AMANA REFRIGERATOR

Model ASI2175GRS07

Near Stafford, VA 22554

Tanner B.

Job Details: 07/14/2022

"Cc the unit not cooling, FC was 30 and RC was 70 . Fc evap not defrosting .. found heater coming on in diag and the fan running.. the thermisitor was reading 8.5kohms in ice water .. unit needs control and evap harness.. also install the pre id fan/ thermistor .. I did have to clear entire evap of ice.. cx stated that it happened within a week or two.. return asap; ordrng 1 W11546609 (control) and 1 W11546681 (fc evap harness)"

We serviced a

MAYTAG WASHER

Model MVWB765FW1

Near Harrisburg, PA 17104

Andrew S.

Job Details: 07/14/2022

Per previous tech I was able to access and replace the control and lid lock. I then ran test 52 and 51 and the unit is now functioning as intended. Job complete

We serviced a

WHIRLPOOL WASHER

Model WTW5100HW2

Near Georgetown, SC 29440

Jason T.

Job Details: 07/14/2022

"Cx complaint, will not start a cycle, drain pump continues to run does not shut off. Test it all circuits and voltages verified 120 VAC at the control, ordering parts needed to complete the repair. Advised customer he will be called to schedule a return visit, cx agreed.; ordrng 1 W11399437 (Drain pump) and 1 W11591637 (Lower Harness) and 1 W11557935 (Control)"

We serviced a

WHIRLPOOL WASHER

Model MVWC565FW3

Near Chesapeake, VA 23320

Carl A.

Job Details: 07/14/2022

"cx complaint of unit not washing or spinning,found that the splutch had backed itself off,resteated splutch and tighten screw tested unit works as designed called techline spoke with Chris ; ordrng 1 w11239857 (belt), used 1 w11239857 (belt) from stock"

We serviced a

WHIRLPOOL COOKTOP

Model WFE505W0JZ0

Near La Plata, MD 20646

Robert A.

Job Details: 07/14/2022

Cx complaint that the cooktop has a crack. I inspected the unit and confirmed the complaint. The cx said the cooktop popped one day cooking. Then the crack began to spread. I replaced the cooktop and tested the unit for the cx. The unit is working as designed.

We serviced a

WHIRLPOOL WASHER

Model WTW4655JW1

Near Rockville, MD 20850

Julian H.

Job Details: 07/14/2022

replaced parts calibrated and tested on high spin working fine

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ00

Near Stevensville, MD 21666

Jonathon C.

Job Details: 07/14/2022

"cx complaint, warm in RC. tested, inpected, verified complaint. found some ice built up do to food fallen behind FC drawer not allowing door to close. verified operation of heater in test mode. found evap motor defective cauing it not to run. ordering Evap motor, returning with control just in case. unable to resched due to contract.; ordrng 1 W11224591 (motor-evap) and 1 WP67006337 (blade- fan)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEYM02

Near Severna Park, MD 21146

Andrew H.

Job Details: 07/14/2022

Customers complaint is there's Frost and ice built up in the freezer. What did unit found right side of freezer door opened about a half an inch. I checked and found the ice build up at the bottom of the freezer on the right side this is causing the door open. I cleared all Frost and ice from the freezer cabinet. I checked evaporator drain and did not find it full of ice. It looks like the door may have been propped open just a tiny bit where it was causing warm air to leak into the freezer. I checked drain tube already has been updated. Unit is working properly now.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF550SAHS0

Near Richmond, VA 23230

Jerod R.

Job Details: 07/14/2022

reordered part; ordrng 1 W11230548 (panel)

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS3

Near Portsmouth, VA 23702

Carl A.

Job Details: 07/14/2022

"cx complaint of unit coming on byself,checked knob everything appears to be tight ,called techline spoke with Scott was unable to find any problem at this time,was advise that safety will reach out to the cx"

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Purcellville, VA 20132

Ezra M.

Job Details: 07/14/2022

"leaking. unit leaking from hose going from drain pump to back panel. hose punctured by tub when unit out of balance and not stopping. gearcase leaking oil, tachometer not reading any changes in diag mode tach test when basket spun, remains on 0. ordering hose, gearcase, slider, control and suspension.; ordrng 1 W11449841 (gearcase) and 1 W11553446 (hose) and 1 W11400156 (suspension) and 1 W11419171 (control) and 1 W10734521 (slider)"

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Winchester, VA 22602

Ezra M.

Job Details: 07/14/2022

"noise coming from vent connection to dryer. found unit exhaust vent out of position, causing blower wheel to rub housing. removed and reinstalled vent, parts positioned normally, noise gone."

Contact Us Today

Learn More About Us