We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Louisa, VA 23093
Eric F.
Job Details: 10/18/2022
"Confirmed cx complaint UI not functional. Replaced with pre-id'd part, tested unit, unit working as designed. Cx paid in full."
We serviced a
WHIRLPOOL WASHER
Model WDT750SAKZ
Near Washington, DC 20012
Samuel R.
Job Details: 10/18/2022
cx complaint unit is not working.inspected unit and could confirm.checked power to unit and unit is not getting 120.cx will call installers
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Woodbridge, VA 22192
Richard B.
Job Details: 10/18/2022
"CX got notified about a heater issue. Inspected unit and found heater element has failing gromets, Replaced heater element and tested unit, No leaks , Unit is secured to cabinet now and working as designed, Job completed, RB"
We serviced a
WHIRLPOOL DRYER
Model MGD5500FW1
Near Garrett Park, MD 20896
Israel R.
Job Details: 10/18/2022
Customer complaint unit is making a loud noise. I pulled unit out and found the unit blower is making a loud noise and found the fan caked on lint i clear the lint and tested and is quiter but i still hear noise. I found a hair pin had fall into and hitting the fan the fan is still good and working fine but it got a little loose. Retighten the blower and now the unit is quite. loose blower. Unit is back to normal operations.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Washington, DC 20002
Mitchell H.
Job Details: 10/18/2022
cx complaint unit is not washing dishes and will show f9e1. inspectd unit and confirmed. ran unit and had a lot of suds. went to drain it out and would not drain.. pulled unit out slightly and found hose was kinked. pulled hose through pushed unit back and then fed hose back in and is now draining properly. got rid of suds with some cooking oil and unti is now all good to go job completed.
We serviced a
KITCHENAID RANGE
Model KFED500ESS05
Near Kensington, MD 20895
Israel R.
Job Details: 10/18/2022
Installed new UI and tested. Unit is back to normal operations.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Fredericksburg, VA 22407
Tanner B.
Job Details: 10/18/2022
CX Concern the units door / light switch failed in RC .. Removed switch and found the wires coming out of cabinet are foamed in and cant connect to new switch.. wires too short .. contacted wpl techline will reach out with next steps ..
We serviced a
MAYTAG WASHER
Model MAH4000AWW
Near Washington, DC 20015
Samuel R.
Job Details: 10/18/2022
cx complaint unit is not working.inspected unit and found unit not to go through cycles.found unit timer to be bad.part is no longer made cx will replace unit
We serviced a
WHIRLPOOL DISHWASHER
Model WDF560SAFM2
Near Washington, DC 20003
Mitchell H.
Job Details: 10/18/2022
cx complainti unit would not come on just saying drain. got to unit and cancelled cycle and checked for ewrrors. there were none saved. unit went through test mode good no issues. started normal cycle and unit came on and worked and washed good. not sure what issue was but unit is working fine as of today. job completed.
We serviced a
WHIRLPOOL RANGE
Model KGCU467VSS01
Near Fulton, MD 20759
Dustin F.
Job Details: 10/18/2022
"Spoke to Cx, she respectfully declined service. said she found her burners were dirty, cleaned em and the problem resolved its self. NO work was completed."
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near Rockville, MD 20852
Israel R.
Job Details: 10/18/2022
Customer complaint unit is shaking a lot. I tested the unit and the unit is very unlevel i level unit and tested the unit and found the unit has less vibration. We tested with cloth in and the unit is shaking but is less now and the unit is on a pedestal and they shake this unit shake a lot even when they are square and planted on the floor. Unit is ggood.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHB08
Near Purcellville, VA 20132
Ricky E.
Job Details: 10/18/2022
"installed parts, unit cks ok.."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Purcellville, VA 20132
Ricky E.
Job Details: 10/18/2022
"customer stated that he unit wasnt cooling. at time of service the unit was cooling and had been cooling... defrosted the door switch due to it being frozen closed, unit cks ok.."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Purcellville, VA 20132
Ricky E.
Job Details: 10/18/2022
"customer stated that he unit wasnt cooling. at time of service the unit was cooling and had been cooling... defrosted the door switch due to it being frozen closed, unit cks ok.."
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Bethesda, MD 20817
Roberto I.
Job Details: 10/18/2022
"CX complaint door not latching.inspectred door, found hook separated from the rest of the strike. Replaced strike using pre id part. Tested door latch, ran a calibration cycle and then a test cycle. The unit worked as designed"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Bethesda, MD 20817
Roberto I.
Job Details: 10/18/2022
"CX complaint door not latching.inspectred door, found hook separated from the rest of the strike. Replaced strike using pre id part. Tested door latch, ran a calibration cycle and then a test cycle. The unit worked as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI5FSAXVY02
Near Hagerstown, MD 21740
Andrew S.
Job Details: 10/18/2022
Per previous tech I was able to access and repalce the control and UV board. I then programmed the unit to the code on the MS tag. The unit then started. I verified that the compressor had come on. Unit is starting to cool. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI5FSAXVY02
Near Hagerstown, MD 21740
Andrew S.
Job Details: 10/18/2022
Per previous tech I was able to access and repalce the control and UV board. I then programmed the unit to the code on the MS tag. The unit then started. I verified that the compressor had come on. Unit is starting to cool. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Cabin John, MD 20818
Roberto I.
Job Details: 10/18/2022
"Replaced part, cleared error and rana test cycle. the unit worked and drained as designed."
We serviced a
JENN-AIR BEVERAGE CENTER
Model JUBFR242HL01
Near Vienna, VA 22181
Jason A.
Job Details: 10/18/2022
CX complaint BEV CTR not getting cold. Temps measure in the 40s. Checked compressor makes good pressure. Pulls 0.6A empty. Install coupler & drier. Checked for leaks & ran vac. Filled with 1.8OZ R600 & monitored temps are falling > JJ
We serviced a
WHIRLPOOL RANGE
Model RBD275PDQ12
Near Woodbridge, VA 22193
Robert W.
Job Details: 10/18/2022
Cx Complaint is the unit caught fire in oven. Inspected unit and found the unit has power but is not powering on the thermal fuse is good control and console not working. Unit will also need sensor and inner glass the Console and Control NLA CX is going to replace unit.
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Hopewell, VA 23860
Chris B.
Job Details: 10/18/2022
cx comp unit will not heat insp unit conf cx comp found wire not seated fully in motor seeated wire tested unit working as desighned
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ15
Near Woodbridge, VA 22193
Robert W.
Job Details: 10/18/2022
"Replaced divider, yoke, washer and auger motor tested and unit is now working properly."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ15
Near Woodbridge, VA 22193
Robert W.
Job Details: 10/18/2022
"Replaced divider, yoke, washer and auger motor tested and unit is now working properly."
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Shepherdstown, WV 25443
Ricardo S.
Job Details: 10/18/2022
"Replaced parts, unit tested and working ok"
We serviced a
WHIRLPOOL RANGE
Model WEE515S0LZ2
Near Mechanicsville, VA 23116
Jonathon C.
Job Details: 10/18/2022
"cx complaint. unit not powering on. tested unit, unable to verify complaint. suspected power cord loose. checked, all three legs of the cord were not installed properly. loose on all three. tightened legs. tested unit, unit working as designed. job is complete. reccomended cx have installers replace power cord as it was slightly comprimised by the heat generated from the loose contacts."
We serviced a
WHIRLPOOL FREEZER
Model WZF34X18DW06
Near Glen Burnie, MD 21060
Eric W.
Job Details: 10/18/2022
installed evap and filled unit no leaks
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near Annapolis, MD 21403
Eric W.
Job Details: 10/18/2022
removed unit andinstalled new shocks and leveled unit and tested no more noise
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Chesapeake, VA 23324
Zachery R.
Job Details: 10/18/2022
"cx complaint unit not advancing cycles, checked unit, come to find washplate not properly seated, reseated washplate. calibrated and tested, no faults, unit working as designed."
We serviced a
MAYTAG WASHER
Model MVW6200KW1
Near Chesapeake, VA 23325
Zachery R.
Job Details: 10/18/2022
"replaced acu, calibrated and tested, unit working as designed."
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Chesapeake, VA 23320
Zachery R.
Job Details: 10/18/2022
"replaced all parts, calibrated and tested, unit working as designed. advised cx to try affresh."
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Chesapeake, VA 23320
Zachery R.
Job Details: 10/18/2022
"replaced all parts, calibrated and tested, unit working as designed. advised cx to try affresh."
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Bowie, MD 20721
Robert A.
Job Details: 10/18/2022
"Cx complaint that the unit has long dry times. I inspected the unit to confirm the complaint. The unit tumbles and heats fine, but the airflow is very poor. I checked the duct line to the wall and it was full of lint. I cleared the lint and tested the unit for the cx. The unit now has good airflow and will dry normally."
We serviced a
WHIRLPOOL STACKABLE
Model LTE5243DQ3
Near Washington, DC 20009
Samuel R.
Job Details: 10/18/2022
cx complaint unit is not working.inspected unit and could confirm cx complaint.found unit top to be dented in from storing stuff up top.was able to fix top and unit is now working properly
We serviced a
WHIRLPOOL STACKABLE
Model LTE5243DQ3
Near Washington, DC 20009
Samuel R.
Job Details: 10/18/2022
cx complaint unit is not working.inspected unit and could confirm cx complaint.found unit top to be dented in from storing stuff up top.was able to fix top and unit is now working properly
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS00
Near Midlothian, VA 23113
John P.
Job Details: 10/18/2022
"Upon arrival unit was on but not doing anything, appears compressor entered end of life mode, confirmed with techline but they also stated no guarantee what all was affected by power outage.Bruce Advised CX no guarantee replacing parts would fix unit.Quoted: W11592009 compressor CBEW11548259 condenser CBEW11333076 control $195.69$500 labor$15 shipping"
We serviced a
KITCHENAID COOKTOP
Model KCGS950ESS02
Near Virginia Beach, VA 23456
Branden R.
Job Details: 10/18/2022
"came out to replace parts on unit , found new part is still not properly sketched out and you cant see what setting cooktop is on or even the kitchenaid name, cx vary unhappy with unit.. called techline and was advised that cx can contact customer service for proper steps to take . advised cx to reachout to customer service and give them file number."
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS0
Near Virginia Beach, VA 23452
Justin W.
Job Details: 10/18/2022
"cx complaint unit constantly draining. checked unit to find error code f8e4, f10e2. gasket checked good, draining checked good. could not replicate leak. raised front end up to prevent further leaking. tested unit working as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ00
Near Potomac, MD 20854
Roberto I.
Job Details: 10/18/2022
"Replaced inlet valve, tested water dispenser and icemaker fill. The unit worked as designed"
We serviced a
KITCHENAID OVEN
Model KODT100ESS04
Near Potomac, MD 20854
Roberto I.
Job Details: 10/18/2022
"CX complaint while only one oven is in use, the other one gets warm. When the lower oven is in use, steam gets between upper door glasses. Tested door gaskets, found them sealing perfectly. Advised cx that both complaint are parts of normel operations and aree not defects. Called tech line, spoke to Austin and documented everything."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC302ESS00
Near Yorktown, VA 23692
Lucas R.
Job Details: 10/18/2022
"replaced filter head, tested, unit working as designed."
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Virginia Beach, VA 23456
Austin D.
Job Details: 10/18/2022
cx complaint the unit is not filling. checked the unit and found that the connector supplying the vavles was unseated. reseated the connector and tested operation. unit is running as designed.
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Glen Allen, VA 23060
Thomas B.
Job Details: 10/18/2022
Cx complaint unit is not working properly inspected unit cx states it has no mineral deposits that I could locate indicating a leak. Ran unit multiple times unable to duplicate a leak cx says doesn't happen every time. States the unit goes off balance alot education on proper loading techniques and wieght distribution. No error codes in system both valves are working properly no cracks or leaks on bottom and nothing indicating leaks from top unit is working as designed
We serviced a
WHIRLPOOL WASHER
Model WFW5620H
Near Glen Allen, VA 23059
Thomas B.
Job Details: 10/18/2022
Cx states he just got a call saying his appointment is tomorrow informed no I have him scheduled for today he states he cannot do it today moved on. Called office duplicate ticket there is one scheduled for tomorrow that has the model and serial in ticket where this ticket says pseudo
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Severn, MD 21144
Alexander D.
Job Details: 10/18/2022
"replaced divider, auger motor, yoke, damper and harness. tested unit. unit is now working properly"
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Woodbridge, VA 22193
Robert W.
Job Details: 10/18/2022
CX Complaint is the unit isnt starting. Inspected unit and found the unit isnt starting tested power and unit is getting good power tested pulled lid and found loose connection on door switch tested unit and unit is now starting. and is heating.
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Hagerstown, MD 21740
Andrew S.
Job Details: 10/18/2022
Cx complaint is that the unit is making noise when runniong and some times trips the breaker when finsihing the spin cycle. Upon arrival I found that the cx was using the washer and it was in the rinse cycle. I let the cycle finsih and found that it finished the cycle without error. I then found no error codes. I tested the units amp draw using a killawatt meter. I ran the drain and spin cycle and found that the amperage never went above 7.3 amps. I informed the cx that the amperage didn't spike and is around normal range. I found that the noise is normal noise from the splutch assembly. I inspected the splutch and found no abnormal wear . I advised the cx to have an electrician check the breaker. Job complete
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US6HS00
Near Clarksburg, MD 20871
Julian H.
Job Details: 10/18/2022
CX complaint about unit not sparking confirmed issue went to power found that unit was unplugged from wall checked connections & are fine tested all burners working now
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC300ESS01
Near Washington, DC 20011
Samuel R.
Job Details: 10/18/2022
cx complaint unit was not cooling.inspected unit and found unit to be in temps.ran unit through a several test in service mode.everything checked out good.unit is working properly.advised cx to make sure they are closing freezer properly
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Virginia Beach, VA 23452
Justin W.
Job Details: 10/18/2022
replaced valve and tested unit working as designed
We serviced a
JENNAIR MICROWAVE
Model JMW2430WS02
Near Washington, DC 20024
Mitchell H.
Job Details: 10/18/2022
cx complaint units control is not wokring just flashing. installed new console and unit is now working good and as desinged. job completed.
We serviced a
MAYTAG RANGE
Model MES8800FZ2
Near Washington, DC 20037
Mitchell H.
Job Details: 10/18/2022
cx complaint units onsole is wearing off again. informed cx before i even looked at unit that the part was still covered since we installed it less than a year ago but she would need to pay call and labor. she thought whole thing would be covered by what maytag told her. informed her that woulld not be the case. she said she does not want to do anything today then if she would have to pay. said okay and moving on.
We serviced a
JENNAIR OVEN
Model JMW2427DS01
Near Centreville, VA 20120
Demonte S.
Job Details: 10/18/2022
"Inspected the unit. Found that the cx is saying that the Console is showing any error code, when trying to operate the unit. Tried to run Service Diagnostics on the unit. Error of F2E1 popped up. Only buttons that are responding is the oven buttons. Unit will need the User Interface = W11236900. Cx paid for the Service Call Only by Card. If the cx calls back order the User Interface. Don't go without parts."
We serviced a
WHIRLPOOL WASHER
Model WTW6120HC2
Near Virginia Beach, VA 23456
Austin D.
Job Details: 10/18/2022
came oiut to replace the gearcase. disassembled the unit as needed. repalced all partz. calibrated and tested the unit. unit is running as designed. no leaks present.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near Virginia Beach, VA 23456
Austin D.
Job Details: 10/18/2022
cx complaint the unit is not making ice. checked the unit and found a faulty ice maker. replaced the ice maker. unit is running as designed.
We serviced a
JENN-AIR ICE MAKER
Model JUIFN15HX01
Near Vienna, VA 22181
Jason A.
Job Details: 10/18/2022
CX complaint ICEMAKER is noisey & not making ice. Replaced fill valve. Water flow is improved but still slow. Removed filter & flow almost doubled. Advised CX replace filter. Left filter out & unit has made 10 batches of ice while I service Bev Ctr. NO LEAKS > JJ
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW1
Near Dallastown, PA 17313
Sal R.
Job Details: 10/18/2022
CX complaint was that the unti stoped mid drain and the lid was locked . I was able to access the pressure hose and detached it from the control to unlock the lid. I then manuely drained the unti with a shopvac. I inspected the under side of the unit and foun d that the drainpump harness was broken at the connector. I resucured a new connector ith shrink heat and buttconnectors. UNit test good. I collected $240.00 for service and labor charges. CX is paid in full.
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Stewartstown, PA 17363
Sal R.
Job Details: 10/18/2022
I was able to access and replac ethe thermastat. I then plugged unit back in and tested on a timed dry cycle. I found the unti to be opperating as designed. Unit test good.
We serviced a
WHIRLPOOL WASHER
Model WFW6620HW2
Near McLean, VA 22101
David J.
Job Details: 10/18/2022
CX complaint unit shakes the whole house when washing and spinning. Inspected unit and checked for air codes and had none present pushed on tub to check suspension and suspension. Feels good. Ran test 12 in diagnostic mode. Unit completed full cycle and showed no sign of issues. Unit is on a pedestal and on the second floor of the house explain to customer with that in mind there will be some vibration through the house depending on how structurally built the house is. Unit was working as intended. Job complete. Pop in pics
We serviced a
WHIRLPOOL RANGE
Model WFC150M0JW1
Near New Canton, VA 23123
Jerod R.
Job Details: 10/18/2022
replaced ordered parts and tested unit is now fully functional
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Bowie, MD 20720
Shawn D.
Job Details: 10/18/2022
"arrived cleaners are here cx is not here they called her and she got in accident and she said it was ok for me to go in when cleaners are here and said something about a door not closing. replaced ice door seperator then lowered feet to help the fridge doors close, all door handles are loose so tighten also. unit is good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ15
Near Gaithersburg, MD 20886
Julian H.
Job Details: 10/18/2022
GOT HERE CX states that gasket was beat up inspected and found that last tech didnt remove wrinkles heat gasket 7 molded to shape working fine
We serviced a
KITCHENAID DBL WALL OVEN
Model KEBC247VSS02
Near Bethesda, MD 20817
Roberto I.
Job Details: 10/18/2022
"Replaced part and ran a 350F bake cycle. Both elements worked, the unit preheated ok and worked as designed. Collected $145"
We serviced a
KITCHENAID DISHWASHER
Model KDTM704KPS0
Near Silver Spring, MD 20905
Israel R.
Job Details: 10/18/2022
heating element - sp w11540964 - special project s17304. Custoemr stated they got the service notice for the heater replacement. I replace the heater and test it. Unit is back to normal operations.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS0
Near Winchester, VA 22601
Ezra M.
Job Details: 10/18/2022
unit not on site. returned.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HBS01
Near Chantilly, VA 20152
Demonte S.
Job Details: 10/18/2022
Inspected the unit. Found that the cx is saying that the Refrigerator isn't Dispensing Water from the Dispenser. Installed the Main Water Valve. Tested the unit. Still a slow Drip from the Dispenser. Traced Water. Found that the L Joint connector in the Refrigerator Evaporator is frozen. Unfroze the L Joint connection with hot water. Tested the unit. Unit is Dispensing Water. Unit is working as Designed. ( Any questions please check Sd Pictures.)
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS11
Near Haymarket, VA 20169
Demonte S.
Job Details: 10/18/2022
Inspected the unit. Found that the cx is saying that the Microwave inner light will not go out. Ran Service Diagnostics on the unit. No error codes. I then started a Normal Microwave cycle. Inner Light went out. Heated a paper towel. Paper towel is hot. Asked the cx to show me how they work the Microwave. Cx is grabbing the Handel only on the left side. Right side of the door isn't making contact with the interlock. Show the cx the difference. Nothing is wrong with the unit. Unit is working as Designed. Please see Sd Pictures if any questions.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Leesburg, VA 20175
Daniel J.
Job Details: 10/18/2022
customer concern right side dooro handle loose inspected and tighten screws now secure
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near Woodbridge, VA 22192
Robert W.
Job Details: 10/18/2022
"CX complaint is the unit is building frost in the FC. Inspected unit and found some frost building on the FC top near door, Found the FC door gasket not sealing all the way heated and sealed FC door unit is workin gproperly."
We serviced a
MAYTAG REFRIGERATOR
Model MSS25N4MKZ04
Near Woodbridge, VA 22193
Robert W.
Job Details: 10/18/2022
Defrosted unit again replaced harness and thermistor and control unit is working properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ04
Near Selbyville, DE 19975
Frederick R.
Job Details: 10/18/2022
CX complaint was ice maker blockage. Replaced valve per prior diagmnosis. Pulled IM out to make sure everything was clear. Tested IM after repair and it is working properly. Also cleaned condenser coils for CX. Job is complete
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ1
Near Waldorf, MD 20602
Robert A.
Job Details: 10/18/2022
I installed the ordered part and I was not able to teste the unit for the cx. The cx did not have $1.50 in quarters. I told her to call us if they have more issues.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404ESS
Near Henrico, VA 23233
Joseph D.
Job Details: 10/18/2022
replaced failed sump and wash arm assembly. unit now working properly
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Gaithersburg, MD 20886
Julian H.
Job Details: 10/18/2022
replaced sump/motor asm tested & working
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Sandston, VA 23150
Jonathon C.
Job Details: 10/18/2022
"cx complaint, grinding noise during operation. found drive sheild defective causing contact with pulley. trimmed srive shield, tested unit, unit working as designed. job is complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507HBS04
Near Virginia Beach, VA 23454
Carl A.
Job Details: 10/18/2022
replaced part tested unit works as desinged
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Richmond, VA 23234
Jonathon C.
Job Details: 10/18/2022
"cx colmplaint, unit not washing. tested unit, verified complaint. found water turned off to unit. turned on water, tested unit, unit working as designed, job is complete. spoke to sarah in the office, cx to be refunded for parts."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Woodbridge, VA 22193
Robert W.
Job Details: 10/18/2022
Replaced boards tested unit IM is harvesting and light is on on board.
We serviced a
KITCHENAID REFRIGERATOR
Model KUID308HPS00
Near Virginia Beach, VA 23456
Austin D.
Job Details: 10/18/2022
came out complete the repair. disassembled the unit as needed. replaced all needed parts. unit is running as designed. advised the cx to monitor the unit and advised them that the it should be about full within 1-2 days. if issues persists give the office a call. cx agreeed
We serviced a
KITCHENAID REFRIGERATOR
Model KSC24C8EYY02
Near Washington, DC 20011
Samuel R.
Job Details: 10/18/2022
cx complaint unit is not cooling.inspected unit and could confirm.found unit temps to be in the 60's.found unit compressor to come on but not cool.found no frost pattern.could not locate the leak.unit will need a new compressor.cx will contact home insurance about unit
We serviced a
WHIRLPOOL DRYER
Model WED70HEBW0
Near McLean, VA 22102
Jason A.
Job Details: 10/18/2022
CX complaint DRYER is noisey. Replaced idler & rollers. Test unit heats & quieter > JJ
We serviced a
WHIRLPOOL OVEN
Model WFE505W0JZ1
Near Scottsville, VA 24590
Jerod R.
Job Details: 10/18/2022
replaced ordered parts and tested unit is now fully functional
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Bunker Hill, WV 25413
Ezra M.
Job Details: 10/18/2022
installed door bushing and closer. verified no noise from hinge
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDM09
Near Washington, DC 20007
Mitchell H.
Job Details: 10/18/2022
cx complaint unit making a whining noise still from SS. got to unit and cut out evap. flushed system with nitrogen and installed evap.. filled unit to 47g of r600 and turned on. unit is now making a different noise but is the usual refrigerant expanding and should subside over the day or so. i informed the cx if the noise still persists after the next 2-3 days to let us iknow and we will need to call techline to see if there is anything else we can do for the noise.
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Virginia Beach, VA 23456
Branden R.
Job Details: 10/18/2022
"cx complaint unit not filling checked unit and found valve has proper vac to it but it not opening to fill unit , checked all other major componets and everything checked good replaced with pre id valve and tested unit , unit is now running as designed ."
We serviced a
MAYTAG WASHER
Model MVWC465HW4
Near Silver Spring, MD 20905
Israel R.
Job Details: 10/18/2022
Customer complaint unit is not starting. I found the unit is turinin g pon but tis not starting. I found the unit is not drainindi. I ran test and the pump is not turinign on. I looked under the unit and found one of the connector pin is backing olut. I secured it and tested. Unit is back to normal operations.
We serviced a
WHIRLPOOL REFRIGERATOR
Model kbrs19ktwh4
Near Silver Spring, MD 20906
Israel R.
Job Details: 10/18/2022
Customer complaint units RC was very cold. I tested temps and found the unit is around 35 36 set to 3 and freezer is 4 degrees set to 3. The temps are about right there are cold and are not too off from the settings. I tested fans compressor element and the unit is defrosting and changed S to O when is defrosted. Tested cmopressor and is reading 1 amps good compressor dampre door too is working fine. Control seems to be working and unit seems to be good. Unit is good. collected 120.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Bel Air, MD 21014
Neil H.
Job Details: 10/18/2022
REPLACED THE SUMP WASH MOTOR UNIT CHECKED GOOD NO LEAKS
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Bel Air, MD 21014
Neil H.
Job Details: 10/18/2022
REPLACED THE SUMP WASH MOTOR UNIT CHECKED GOOD NO LEAKS
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Falls Church, VA 22042
Carl R.
Job Details: 10/18/2022
"Cx complaint is, Will Not Wash - Dishwasher. Fault codes are F7E1 single speed, FAE2 ventvwax motor, F9E2, F9E1 drain and drain motor, F8E4 over fill. Erased all codes and performed a diagnostic self test run, sump did not run. Pulled unit from underneath counter top and disconnected the wire harness and screws. Removed original sump and installed new sump. Installed wire harness and screws. Cleared fault codes and tested unit for leaks. No leaks found. Unit working properly."
We serviced a
JENNAIR COOKTOP
Model JGD8430ADS
Near Sykesville, MD 21784
Brian R.
Job Details: 10/18/2022
came out and replaced switch. hooked down draft pipes back up. had him come in while testing and turned every burner on one by one and every pattern we could and unit worked just fine and no issues. he tried as well. he said it works good and no problems now. unit now checks and hes good.. job complete.last tech charged cx in fell. no money due.
We serviced a
WHIRLPOOL FREEZER
Model WRS571CIDM02
Near Silver Spring, MD 20904
Israel R.
Job Details: 10/18/2022
Customer complaint unit is not making ice. I tested the unit and found the unit iccemaker tray is completly disconnected from the motor. Customer stated that the tried to get the bin out and was not working so they pulled it out and ice maker tray was hanging coverd in ice. Ice maker must fail and dropped the tray ion the bin and frost up with ice. Replace ice amker and tested bin the bin is working and ice maker is harveting and filling. Unit is back to normal operations.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS576FIDM01
Near Monrovia, MD 21770
Justin S.
Job Details: 10/18/2022
cx says there is a noise coming from the diffuser area. removed the cover and the diffuser is not closing but can see the motor trying. replaced the diffuser and the unit is now opening and closing the diffuser. found cx refregerator door is cracked at the top hinge not allowing the door to close all the way and allowing moist air to enter the refrigerator. the cx does not wish to replace the door. the unit is now good
We serviced a
KITCHENAID MICROWAVE
Model KEMS308SSS04
Near Potomac, MD 20854
Julian H.
Job Details: 10/18/2022
went to install all the parts & support came broken replaced mag & inverter unit heating I was able to attched existing support to cabinet deducted $17.12 from part + tax to what CX owes for labor $185- $17.12= $167.88
We serviced a
MAYTAG WASHER
Model MHW5630HW0
Near Bel Air, MD 21014
Neil H.
Job Details: 10/18/2022
"CALLED TECH LINE EXPLAINED THE PRESSURE SWITCH,VALVE,AND CONTROL RAN UNIT TODAY SEEN SUDS IN UNIT EXPLAINED TO CX TO USE A WASHER CLEANER THAN ONLY USE ONLY 2 TABLESPOONS OF DETERGENT 1 ON THE CAP"
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Fairfax, VA 22030
Richard B.
Job Details: 10/18/2022
"CX complant. Dryer timer clicks. Inspected unit and dryer timer is working as designed. Advised CX when dryer is on wrinkle control the timer continues to count down while preventing wrinkles. Job completed, RB"
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Arlington, VA 22207
David J.
Job Details: 10/18/2022
CX complaint heater element service point. Arrived to unit and inspected and found bushings to be completely gone on heating element. CX stated they have noticed in the past month that the dishes are still wet and the water does not seem to steam. Pulled unit out and found the unit had been leaking behind Dishwasher. Removed old heating element and replaced with new. CX stated to leave the dishwasher out of the cabinetry so that they could clean behind it. Unit is working as intended after testing job complete
We serviced a
MAYTAG DRYER
Model MEDC200XW3
Near Fairfax, VA 22032
Richard B.
Job Details: 10/18/2022
"CX complant, Dryer dosent heat. Prior diagnosis found unit needs heater element. Replaced heater element and cycled breaker. Dryer working as designed. Job completed, RB"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS
Near Springfield, VA 22151
Richard B.
Job Details: 10/18/2022
"CX complant, Door gasket fell off. Inspected unit and found door gasket has fallen off top and left side. Found door gasket is deformed where upper basket is catching on gasket and pulling loose. Readjusted upper basket by bending sides in so there square now and not leaning out . Installed new door gasket and tested unit. Job completed, RB"
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Frankford, DE 19945
Frederick R.
Job Details: 10/18/2022
CX complaint is wet clothes at end of cycle. Inspected/tested and pulled F8E1 LFNF code. found CX had improper drain set up. Drain hose going directly outside and hose runs sideways. Unit just continues to fill and wont advance. Showed CX the water pouring out drain hose as it was trying to fill. Explained to him the proper way that the drainhose needed to be installed. Unit working properly. Job is complete