replaced the damper. tested operation in test 121. unit is good to go.

cooktop that was ordered doesnt have the assembly trim part of it. ordering the correct cooktop and the trim kit incase it is not part of the cooktop. also the bezels will be needed to resolve the issue. will return once the parts come in.; ordrng 1 W11476188 (stainless cooktop) and 5 W11568604 (bezels)s and 1 W11091955 (trim assembly)

cx complaint unit not washing dishes. checked the unit and found that the sump and pump was defective not pumping water with an errror code f4e3 stord. replaced the sump assembly and tested operation. unit is running as designed.

"cx complaint unit door not closing , checked unit and found gasket not properly seating into door where it hold gasket , found door warped causing gasket to not push on frame of unit allowing it to fall down when opening the door . ordering new door along with gasket . advised cx door will be shipped to address . cx asked if we could rech out when it is shipped advised cx i will make a note of it .; ordrng 1 W10636409 (door) and 1 W10638675 (gasket)"

cx complaint unit making loud noise threw out day . checked unit and found bad damper motor on unit . ordering all parts for repair .; ordrng 1 WPW10594329 (damper)